Operations Manager jobs at Brosnan Risk Consultants - 551 jobs

Station Manager - Aviation Security (Boston Logan International Airport) Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services. Our team is at the forefront of homeland security, safeguarding critical infrastructure and ensuring seamless airport operations at some of the largest and busiest airports in the country. Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Compensation & Benefits: Salary range $70,000-$72,500 plus discretionary year-end bonus Medical, Dental, Vision Benefits (plus AFLAC options) Paid Time Off (PTO) Employee engagement, professional development, and opportunities for advancement Work environment that balances challenge with support, helping you identify strengths and grow your career Opportunities for community service and civic engagement Position Overview: The Station Manager is a leadership role focused on ensuring safe, secure, and efficient airport operations. Reporting to the Regional Director of Northeast Operations, the Station Manager will oversee day-to-day security operations, ensuring compliance with regulations, effective staffing, and a positive team culture. This position is ideal for an experienced Security Manager or Operations Manager with strong leadership skills, deep knowledge of aviation and airport security procedures, and the ability to thrive in a fast-paced environment. The successful candidate will be: Security-minded, with strong analytical and problem-solving skills. Skilled in operations management, staffing, and scheduling. Effective in communicating with employees, clients, and law enforcement or government agencies. Experienced in applying security management protocols to ensure compliance and safety. Responsibilities: Oversee daily airport operations, including staffing and post coverage. Take proactive steps to ensure a safe and secure environment for employees and contractors. Conduct walk-throughs, security inspections, and daily briefings in coordination with the operations supervisors. Document staff performance, attendance, and apply corrective measures per HR policies. Review operational reports, time and attendance, and ensure payroll accuracy. Implement cost-effective practices across the station while maintaining high-quality service. Ensure compliance with all reporting procedures and effectively communicate updates to staff. Administer training (initial and recurrent) for security personnel and provide corrective coaching as needed. Safeguard company assets, including equipment and vehicles. Deliver exceptional customer service to clients, maintaining positive professional relationships. Qualifications: Previous management experience required (aviation, airport, security, or operations strongly preferred). High School Diploma or equivalent required Must be at least 21 years old. Valid driver's license with clean driving record. Legal authorization to work in the United States. Ability to pass all required initial and recurrent training classes and exams. Eligible to obtain an airport badge with customs seal (requires DHS 10-year verifiable background check, TSA security threat assessment, and criminal history check). Why Join Us? At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company's success and growth. You'll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.

General Manager - Aviation Security Company Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, cargo facilities and strengthen national security through consistent, high-quality operational performance. Joining Global Elite Group means stepping into a role where your leadership directly strengthens airport safety, enhances operational performance, and supports the integrity of the aviation industry. If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply. Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status. Position Overview: Global Elite Group is seeking a highly skilled General Manager to lead our full aviation security operation at Newark Liberty International Airport (EWR), one of the busiest, most complex international gateways in the country. The General Manager is responsible for all airline security programs, terminal contract operations, regulatory compliance, and multi-shift security personnel. This leader sets the operational culture for the entire station and ensures the highest standards of safety, service, and accountability. This is a mission-critical leadership role ideal for someone who thrives in a fast-paced airport environment, excels at managing people and processes, and is committed to delivering best-in-class aviation security services. Compensation & Benefits: Salary- $90,000-$100,000 Medical, Dental, Vision, AFLAC, Paid Time Off + Holiday Pay 401(k) with employer match Employee engagement, development, and advancement pathways A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners Key Responsibilities: Operational Leadership Oversee all aviation security operations at EWR, including airline, and terminal security Ensure full compliance with TSA, DHS, CBP, airport authority, and airline security program requirements Maintain operational readiness of personnel, access control, vehicles, and equipment Lead management team ensuring daily coordination of staffing, scheduling, deployment, and shift coverage for 24/7 operations People Management & Talent Development Lead a team of managers, supervisors, and front-line security officers Build a strong leadership culture grounded in accountability, professionalism, and mission-driven performance Guide and provide oversight to the management team in support of hiring, training, performance improvement, and supervisory development Client and Stakeholder Engagement Serve as primary point of contact for airline partners, TSA leadership, CBP, terminal partners, and airport authorities Respond to service disruptions, operational escalations, and audit findings Participate in security planning meetings, airport exercises, and regulatory inspections Compliance, Quality Control & Risk Management Ensure execution of all airport security programs (AOSSP, PCSSP, ACISP, airline-specific requirements) Lead internal audits, corrective action planning, and continuous compliance improvement Conduct field inspections, quality checks, and incident investigations Financial Oversight & Contract Performance Manage station labor planning, overtime control, and operational efficiency Ensure that service levels, KPIs, and contract deliverables are consistently met Oversee accurate timekeeping, payroll processes, and personnel documentation Required Qualifications: High school diploma or GED required; Associate or Bachelor's degree preferred. Valid state security guard license 3-5+ years of management experience in aviation security, airport operations, or TSA-regulated environments Strong working knowledge of TSA security programs and airport regulatory requirements Prior leadership experience managing multi-shift operations in a 24/7 environment Ability to obtain and maintain an MIA SIDA badge with CBP seal Valid driver's license with clean driving record Excellent communication, decision-making, and conflict-resolution skills Experience managing airline and cargo security programs strongly preferred Bilingual fluency in Spanish and English required due to the operational needs of MIA's workforce, passenger base, and client partners High-level professionalism, integrity, and ability to lead under pressure Why Join Us? Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As a General Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.

Job DescriptionBenefits: Profit sharing 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com, the first consumer background checking system of its kind, and ClarityIQ, a high-tech and high-touch investigative case management system. MISSION We're on a mission to help the world make clear and informed hiring decisions. VALUE In order to achieve our mission, our team exhibits the behaviors and core values aligned with it: Customer Focused: We are customer-focused and results-driven. Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence. Fact Finders: We are passionate investigators for discovery and truth. Community and Employee Partnerships: We believe there is no greater power for transformation than delivering on what communities and employees care about. IMPACT As a small, agile company, we seek high performers who relish the idea that their effort will directly impact our customers and help shape the next evolution of background investigations. The Operations Manager for Background Investigations provides daily operational leadership and tactical support to the investigations team. This role ensures caseloads are balanced, deadlines are met, investigators receive troubleshooting support on complex cases, and new hires are trained effectively. The goal is to reduce bottlenecks, maintain quality and compliance, and strengthen the teams overall capacity during rapid growth. Key Responsibilities Assign and balance caseloads across investigators and contractors Monitor workload progress and identify bottlenecks before deadlines are impacted Act as the escalation point for complex investigative issues Troubleshoot specialized report requirements such as multi-jurisdictional checks and credit ratios Review investigator reports for accuracy and compliance before delivery to clients Partner with account managers to resolve client questions or corrections Onboard and train new investigators and maintain SOPs and training resources Conduct quality reviews and provide constructive coaching and feedback Recommend and implement improvements to workflows, capacity planning, and documentation Support platform enhancement requests and scaling efforts Qualifications Must Have Five or more years of operations management experience in a fast-growing, process-driven, or regulated environment Experience supporting mergers, acquisitions, or post-acquisition integration, including process alignment, role clarity, or change management Proven ability to lead teams through growth, change, or operational transformation Hands-on experience managing workloads, capacity planning, and workflow execution across multiple contributors or teams Experience supporting organizational scale, integration, or restructuring, including documentation, process alignment, or system adoption Strong operational judgment with the ability to identify bottlenecks and implement practical, scalable solutions Demonstrated ability to train, coach, and develop team members while maintaining accountability and quality standards Working knowledge of compliance-driven operations, with the ability to quickly learn and apply industry-specific regulations Strong analytical, problem-solving, and decision-making skills in deadline-driven environments High level of ownership, adaptability, and comfort operating with ambiguity Nice to Have Background in investigations, compliance, risk management, legal operations, fintech, HR tech, or SaaS environments Experience working in PE-backed, high-growth, or transformation-stage organizations Familiarity with regulated operations, audits, or compliance-driven workflows Experience scaling teams, onboarding acquired employees, or integrating contractors or vendors Exposure to workflow automation, case management systems, or operational reporting tools Bilingual Spanish Miami-based or willing to travel periodically Soft Skills Strong communication skills, especially in coaching and providing clear feedback Calm and steady decision-making under pressure and tight deadlines Ability to resolve conflict, align expectations, and support team members through challenges High level of organization, follow-through, and reliability Collaborative approach to working with investigators, leadership, and cross-functional teams Adaptability during rapid growth and shifting operational demands Commitment to fairness, accuracy, and protecting sensitive information Benefits Base salary range: 75,000 to 95,000 dollars, dependent on experience Remote work environment, with some onsite requirements Opportunity to support and influence scaling operations during high growth Collaboration with senior leadership and exposure to critical client programs Professional growth through training, leadership development, and cross-department initiatives KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and remain committed to fostering an inclusive workplace. Flexible work from home options available.

Responsive recruiter Benefits: Profit sharing 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com, the first consumer background checking system of its kind, and ClarityIQ, a high-tech and high-touch investigative case management system. MISSION We're on a mission to help the world make clear and informed hiring decisions. VALUE In order to achieve our mission, our team exhibits the behaviors and core values aligned with it: Customer Focused: We are customer-focused and results-driven. Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence. Fact Finders: We are passionate investigators for discovery and truth. Community and Employee Partnerships: We believe there is no greater power for transformation than delivering on what communities and employees care about. IMPACT As a small, agile company, we seek high performers who relish the idea that their effort will directly impact our customers and help shape the next evolution of background investigations. The Operations Manager for Background Investigations provides daily operational leadership and tactical support to the investigations team. This role ensures caseloads are balanced, deadlines are met, investigators receive troubleshooting support on complex cases, and new hires are trained effectively. The goal is to reduce bottlenecks, maintain quality and compliance, and strengthen the team's overall capacity during rapid growth. Key Responsibilities • Assign and balance caseloads across investigators and contractors • Monitor workload progress and identify bottlenecks before deadlines are impacted • Act as the escalation point for complex investigative issues • Troubleshoot specialized report requirements such as multi-jurisdictional checks and credit ratios • Review investigator reports for accuracy and compliance before delivery to clients • Partner with account managers to resolve client questions or corrections • Onboard and train new investigators and maintain SOPs and training resources • Conduct quality reviews and provide constructive coaching and feedback • Recommend and implement improvements to workflows, capacity planning, and documentation • Support platform enhancement requests and scaling efforts Qualifications - Must Have Five or more years of operations management experience in a fast-growing, process-driven, or regulated environment Experience supporting mergers, acquisitions, or post-acquisition integration, including process alignment, role clarity, or change management Proven ability to lead teams through growth, change, or operational transformation Hands-on experience managing workloads, capacity planning, and workflow execution across multiple contributors or teams Experience supporting organizational scale, integration, or restructuring, including documentation, process alignment, or system adoption Strong operational judgment with the ability to identify bottlenecks and implement practical, scalable solutions Demonstrated ability to train, coach, and develop team members while maintaining accountability and quality standards Working knowledge of compliance-driven operations, with the ability to quickly learn and apply industry-specific regulations Strong analytical, problem-solving, and decision-making skills in deadline-driven environments High level of ownership, adaptability, and comfort operating with ambiguity Nice to Have Background in investigations, compliance, risk management, legal operations, fintech, HR tech, or SaaS environments Experience working in PE-backed, high-growth, or transformation-stage organizations Familiarity with regulated operations, audits, or compliance-driven workflows Experience scaling teams, onboarding acquired employees, or integrating contractors or vendors Exposure to workflow automation, case management systems, or operational reporting tools Bilingual Spanish Miami-based or willing to travel periodically Soft Skills Strong communication skills, especially in coaching and providing clear feedback Calm and steady decision-making under pressure and tight deadlines Ability to resolve conflict, align expectations, and support team members through challenges High level of organization, follow-through, and reliability Collaborative approach to working with investigators, leadership, and cross-functional teams Adaptability during rapid growth and shifting operational demands Commitment to fairness, accuracy, and protecting sensitive information Benefits Base salary range: 75,000 to 95,000 dollars, dependent on experience Remote work environment, with some onsite requirements Opportunity to support and influence scaling operations during high growth Collaboration with senior leadership and exposure to critical client programs Professional growth through training, leadership development, and cross-department initiatives KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and remain committed to fostering an inclusive workplace. Flexible work from home options available. Compensation: $75,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 🌐 WHO WE ARE KENTECH Consulting, Inc. is a premier U.S.-based background investigation solutions firm and licensed Private Detective Agency. Our team of investigative experts blends cutting-edge technology with industry insight to deliver fast, accurate, and comprehensive reports. With deep cross-industry experience, we provide fully compliant investigative services that meet the high demands of today's business environment. 🔎 WHAT WE DO We offer customized background screening solutions tailored to meet the needs of diverse industries. Our advanced tools and digital platforms allow us to conduct background and security checks up to 75% faster than traditional methods. With real-time access to over 500 million records, KENTECH is a trusted authority in background checking technology across the U.S. 🌟 OUR VISION To help the world make clear and informed decisions. 🎯 OUR MISSION To deliver fast, accurate, and secure background investigations on a global scale-supporting safer hiring decisions and stronger communities. 🚀 CAREERS AT KENTECH We're building a team of remarkable individuals who are: ✅ Critical thinkers and problem solvers who see challenges as opportunities ✅ Driven professionals who create meaningful impact through their ideas and results ✅ Mission-driven collaborators who believe in the power of digital identity to create safer environments ✅ Naturally curious and eager to innovate in an ever-changing landscape ✅ Team players who believe in the value of camaraderie, laughter, and high standards 💼 WHO THRIVES HERE? People who never back down from a tough challenge Professionals who bring their best every day-and uplift others around them Individuals who value purpose, performance, and a good laugh Teammates who want to shape the future of digital security and identification You, if you're reading this and thinking: “This sounds like my kind of place.” 🎉 YOUR NEXT CHAPTER STARTS HERE Ready to do work that matters with people who care? Explore our current openings-your future team is waiting.

Join the Clean Energy Revolution Become a Customer Operations, Senior Supervisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll be leading a team of individuals focused on completing program enrollments for SCE's managed income qualified programs, energy savings programs and other customer optioned programs. As a Customer Operations, Senior Supervisor your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? **Responsibilities** + Leading, coaching, and developing a team of customer service personnel, overseeing and making real-time adjustments to operations ensuring high performance standards and quality service delivery. + Setting and monitoring individual and team performance goals ensuring teams meet or exceed key performance indicators (KPIs), such as customer satisfaction, resolution time, first-call resolution rates, billed revenue, delayed billing, outstanding receivables, and net write-off. + Handling escalated and complex customer and/or operational issues, ensuring timely and effective resolutions. Collaborating with internal stakeholders to align strategies and optimize processes for improved outcomes. + Analyzing performance metrics and trends to identify opportunities for improvement and implementing action plans to address service gaps. + Collaborating with senior leadership to align team goals and performance with broader departmental and organizational strategies and objectives. + Providing regular feedback and conduct performance evaluations to customer service supervisors and team members. + Supporting the development and implementation of new policies, procedures, and training initiatives to enhance service delivery. + Ensuring compliance with company policies, procedures, and industry regulations, maintaining a high standard of operational integrity. + A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity. **Minimum Qualifications** + Associate Degree in applicable profession, business, or technical discipline or and equivalent combination of education, training, and experience. + Typically possesses four or more years combined experience performing or supervising function. Preferred Qualifications + An understanding of SCE's income qualified programs including CARE, FERA, and Energy Savings Assistance (ESA). + An understanding of the Medical Baseline and Summer Discount programs. + The ability to recognize staffing needs and move resources to cover peaks in work volumes. Additional Information + This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs. + Visit our Candidate Resource (************************************************************ page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! + Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. + The primary work location for this position is Irwindale, CA. About Southern California Edison The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world. Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at **************.

Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off. Job Summary Manager Customer Operations manages and provides leadership and engineering resources for basic to complex construction, materials, tools, and equipment associated with new customer work, system operations, maintenance and reliability, construction necessary to support system growth, and emergency response work. This position is responsible for supervising assigned customer service supervisors. This position is also the key contact for company leadership within the community and is responsible for maintaining relationships with community officials and retail customers. What you will do * Performs all leadership duties including, but not limited to, hiring and rewarding talent, fostering an inclusive and safe workplace, partnering with employees to set clear goals and expectations, providing timely and specific feedback on performance, developing improvement plans to address performance gaps, addressing conflict with care and respect, identifying opportunities for growth and development, embracing and modeling a mindset of lifelong learning, ensuring employees report to work fit for duty, adhering to our Code of Conduct, interfaces with communities and customers and models Alliant Energy's Core Values at all times. * Oversees the safe planning, coordination, compliance and management of gas and electric operations activities in an assigned geographic area, including resources and material involved with new customer projects and system improvement projects, routine maintenance, and emergency work. Identifies system reliability gaps and corrects. * Demonstrates leadership in the area of safety, including observing and enforcing safety rules and operating practices, encouraging safe work behaviors, assisting in accident investigations, and promptly correcting conditions and unsafe work behaviors which may lead to accidents. * Serves as the ultimate decision-maker during life-threatening emergency situations involving facilities, people, and property. * Provides oversight in the use of gas inspection maintenance and management system (GIMMS). * Coordinates with supply chain departments to plan, forecast, and schedule work that assists in managing logistics for material requirements. * Interacts with customers and ensures all customer interactions with others are handled promptly and efficiently, including resolving customer concerns and complaints. * Maintains solid working relationships with union leadership while making strategic recommendations to increase productivity, quality, and customer service levels. * Understands and enforces rules set by regulatory bodies, e.g., Department Understands and enforces rules set by regulatory bodies, Department of Labor (DOT), Occupational Safety and Safety Administration (OSHA), and Department of Natural Resources (DNR). * May manage the service and repair work in an assigned geographic area, agricultural, small business and residential, service, sales, and conservation activities as well as meter reading and meter operations activities. * Engages in other duties as needed that support Alliant Energy's Values and helps deliver on our Purpose to serve customers and build stronger communities. Education Requirements * Bachelor's Degree Emphasis in business, engineering, or related area Preferred Required Experience * 5 years of experience in large electric construction, gas and electric operations, project management, or related work * 3 years supervisory experience or equivalent. (Equivalent supervisory experiences may include project management, providing work direction, leadership experience through temporary assignments, roles in the community or external organizations, or other demonstrated leadership experience.) Other Requirements * Support and foster a culture of belonging while demonstrating a strong commitment to equal employment opportunity. * Primary residence must be within a reasonable distance of designated headquarters and within 40 minutes of Beaver Dam Operations located at 120 East Maple Ave, Beaver Dam, WI. * Must possess a valid driver's license. * This job is covered by the Department of Transportation regulations on drug and alcohol testing (CFR 49, Parts 40 and 199), and is subject to drug testing according to said regulations. Knowledge, Skills, and Abilities * Demonstrated effective leadership skills. * Working knowledge of electric, gas or steam operating practices, construction standards, work methods, equipment, maintenance practices, regulatory compliance and materials preferred. * Demonstrated experience working with labor union management preferred. * Knowledge of safety rules and applicable electric codes and DOT regulations preferred. * Demonstrated ability to read and understand utility maps, plan and profiles, and drawings preferred. * Demonstrated financial skills such as budgeting and basic accounting. * Demonstrated effective interpersonal, verbal, and written communication skills. * Demonstrated understanding of information technology applications. Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, and project management). * Ability to work effectively in a collaborative and inclusive work environment. Key Skills * • Business Process Improvements • Customer Experience Management • Energy Distribution Systems Management • Operations Management • Financial Management • Health, Safety, and Environmental Management • Outage Management • Project and Program Management • Regulatory Compliance • Resource Optimization • Stakeholder Management • Leadership Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site. Pay Range: $120,000-$140,000 This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant. It's not just what we do; it's how we do it. Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold Alliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis prohibited by law. All candidates selected for employment with Alliant Energy will be required to successfully complete a background check, and a drug screen where applicable. Disclaimer: The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Applicants in need of a reasonable accommodation for any part of the hiring process, please email ************************.

OUC - The Reliable One, is presently seeking a Cybersecurity Director to join the Digital Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are seeking a visionary and results-driven professional to lead enterprise-wide digital initiatives and oversee all aspects of cyber operations. This strategic leadership role is critical to executing our newly developed cyber operations strategy and ensuring a secure, scalable, and high-performing technology environment. This position is strategic in nature, ensuring the right leadership is in place to execute the mission of our cyber operations team. With a newly developed cyber strategy ready for execution, this leader will bring the vision, experience, and drive to bring it to life-while also shaping the future of our digital transformation journey. OUC is an industry leader and the second largest municipal utility in Florida, committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions. Click here to learn more about what we do. Key Responsibilities: Incident Response & Operational Excellence * Provide strategic oversight of operations, ensuring effective monitoring, detection, and incident response aligned with ITIL best practices. * Direct coordinated incident response efforts across technical and business units, ensuring timely resolution and continuous improvement through post-incident reviews. * Drive standardization and automation across monitoring, detection, and response capabilities * Monitor and audit security SOPs, infrastructure, and network architecture to ensure compliance with standards and policies. * Lead and partner to report on the organization's security posture through monthly updates and varying leadership forums. Planning & Project Execution * Oversee the design and implementation of cyber strategies and solutions that will ensure secure and stable connectivity for all solutions, infrastructure and platforms. * Oversee the deployment, integration, and optimization of security technologies and threat intelligence platforms. * Continuously assess and recommend innovative technologies and best practices to enhance the security posture. * Effectively manage multiple high-priority projects from initiation through closure. Strategic Leadership & Team Development * Lead the maturity and execution of OUC's multi-year cyber operations strategy * Build and scale a high-performing security team through strategic hiring, mentorship, and development. * Collaborate with cross-functional leaders to align security operations with enterprise goals and objectives, while ensuring smooth day-to-day operations. * Deliver actionable insights and performance reporting to executive stakeholders, translating operational metrics into business outcomes and risk reduction. Risk & Governance * Partner with the cyber risk governance organization to develop and maintain governance frameworks, policies, and playbooks in alignment with NIST CSF and enterprise risk management strategies. * Lead and partner on internal and external audit readiness, maintain the cyber risk register with key risk indicators (KRIs), and serve as the primary liaison for audit activities. * Define, track, and report on KPIs to measure operational efficiency, risk reduction, and client value realization. * Maintain alignment with enterprise-wide risk mitigation strategies and track progress across domains Cybersecurity Culture & Awareness * Partner to embed cyber awareness and best practices across the enterprise. * Drive cultural, technical, and process changes to foster a cyber risk-aware workforce. * Lead enterprise-wide engagement to promote security-first thinking and ensure alignment with business and compliance goals. The ideal candidate will have: * Bachelor's degree in Computer Science, Information Technology, or a related field. * 10+ years of progressive experience in digital and technology leadership. * Proven experience leading cyber operations and implementing enterprise-scale security strategies. * Strong background in IT architecture, system design, and secure delivery models. * 5+ years of formal supervisory experience managing diverse technical and security teams. * Deep understanding of cybersecurity frameworks, risk management, and compliance. * Excellent communication, leadership, and decision-making skills. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Free downtown parking * Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $164,000- $205,000 annually (commensurate with experience) LOCATION: Reliable Plaza: 100 W. Anderson St. Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Leads transformative, cross-functional efforts to scale and drive efficiencies and to deliver operational excellence, in support of the organization alignment to the corporate strategic vision. Reports to Vice President, Digital & Technology and collaborates with Digital & Technology teams, Transformation teams and other business units within OUC. Enables architectural excellence to drive business transformation efforts inclusive of evaluation and selection of the software and hardware components through a balanced approach. Manages performance, availability, and scalability of systems. Ensures a strong team environment focused on delivery of a stable and reliable technology foundation. Primary Functions: * Directly manage separate teams focused on delivering high quality results within one or more major technology disciplines: strategy, software development, operations, engineering, development services, quality engineering, information security, and compliance; * Collaborate with internal and external partners to deliver methods, procedures, practices, documents and results to increase reliability and usability of technology while optimizing costs and return on investment; * Envision, develop and communicate strategies, plans, and goals for the business unit; * Lead large scale technology transformations, emphasize change management and collaboration with stakeholders to ensure service delivery and user adoption of technology; * Deliver results based upon annual financial goals, department goals and management requests; * Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency for a program, project and/or practice area; * Provides leadership in technology best practices; Analyze information and evaluate results to choose the best solutions and solve problems; * Work directly with outside vendors to negotiate services and product agreements; Establish Service Level Agreements (SLAs) for internal team and external vendors and metrics for performance assessments; * Drives initiatives and team performance to achieving key service and department performance indicators; * Oversee the evaluation of new technologies, techniques, and tools; Report status and issues to senior technology management team; * Contribute to the establishment, evolution and continued compliance with standard practices and processes within the disciplines; * Ensure adherence to technology policies and comply with all security controls and that all work products meet quality standards and risks/issues are effectively managed; * Participate in periodic Disaster Recovery (DR), Business Continuity Planning (BCP) and various regulatory/compliance testing and reporting; * Manage and lead a staff of direct and indirect reports to provide direction of day-to-day activities towards accomplishing the department's strategic plan including, but not limited to, employee coaching, development, and performance evaluation; * Evaluate and align talent to current and future business needs; mitigate talent risks; * Maintain effective business unit work groups and leadership team; foster a culture of respect and continuous learning; * Develop, measure, and take action on performance metrics for teams and individuals within the business unit; communicate performance expectations, support staff professional goals, and brief all related issues, initiatives, and actions, risks or concerns with Leadership; * Manage selection and promotion procedures including reviewing applicants and interviewing potential new employees to select candidates for open positions within the business unit; * Develop the annual operating and/or capital budgets for the area; ensure that operations are managed within authorized budgets; advise, develop, review and approve budgets, plans, and business goals; * Performs other related duties as assigned. Technical Requirements: * Working knowledge of all, but not limited to the following: * Proficient in latest technology for IT systems and management; * Through understanding of IT and practical applications to support the company goals; * Analysis, implementation and evaluation of IT environments and their specifications; * System design and architecture; * Technical Delivery and Support Models including related implementations; * Project management methodologies. * Familiarity with all, but not limited to the following: * Corporate Software Applications: CIS, ERP, GIS, CRM; * Security monitoring, analysis and forensics tools; * Network monitoring and analysis technology; * Charts, diagrams, and Architectural diagrams; * Risk assessments; * Technical reports; * Agile methodologies; * Budgeting and Resource Planning; * Vendor and Contract Management; * Performance Management; * Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; * Preparing and delivering presentations to senior leadership; * Identifying strategic needs and developing departmental strategic plans and goals; * Developing and maintaining capital and operational budgets. * Effective written, verbal, and interpersonal communication skills; * Technical management skills through the delivery lifecycle including planning, transitions and dependencies and managing any 3rd parties involved; * Ability to: * Meet aggressive deadlines while remaining flexible to the needs of the business. * Demonstrate a proactive attitude and always take the initiative in ensuring projects are delivered on time and to the expected quality. * Keep pace with the latest thinking and new technologies * Communicate effectively with variety of stakeholders and gain alignment, and/or influence required action * Evaluate data and make or recommend informed strategic and tactical decisions; * Balance focus on big picture while ensuring delivery at the day-to-day detail level. Education/Certification/Years of Experience Requirements: * Bachelor's degree in Computer Science, Information Technology, or directly related field of study from an accredited college or university; * Minimum of ten (10) years of digital and technology experience, to include: * Experience implementing a wide range of technology solutions (both on premise and cloud); * Experience formulating and implementing a high-level technology strategy and road maps including establishing governance models, standards, architecture frameworks and policies; * Experience leading enterprise-scale technical projects, initiatives and change management; * Five (5) years of formal supervisory and leadership experience in a technology setting managing diverse teams; Working Conditions: This job is performed primarily in an office work environment. This job may occasionally work in confined spaces. This job occasionally requires call outs and/or extended work hours, including evenings, weekends, and/or holidays. Physical Requirements: This job consists of sitting, walking, standing, and may lift up to twenty (20) pounds, bending/stooping, and repetitive motions. This job requires constant speaking and hearing, writing, typing, and detailed inspection. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

OUC - The Reliable One, is presently seeking a Cybersecurity Director to join the Digital Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are seeking a visionary and results-driven professional to lead enterprise-wide digital initiatives and oversee all aspects of cyber operations. This strategic leadership role is critical to executing our newly developed cyber operations strategy and ensuring a secure, scalable, and high-performing technology environment. This position is strategic in nature, ensuring the right leadership is in place to execute the mission of our cyber operations team. With a newly developed cyber strategy ready for execution, this leader will bring the vision, experience, and drive to bring it to life-while also shaping the future of our digital transformation journey. OUC is an industry leader and the second largest municipal utility in Florida, committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions. Click here to learn more about what we do. Key Responsibilities: Incident Response & Operational Excellence Provide strategic oversight of operations, ensuring effective monitoring, detection, and incident response aligned with ITIL best practices. Direct coordinated incident response efforts across technical and business units, ensuring timely resolution and continuous improvement through post-incident reviews. Drive standardization and automation across monitoring, detection, and response capabilities Monitor and audit security SOPs, infrastructure, and network architecture to ensure compliance with standards and policies. Lead and partner to report on the organization's security posture through monthly updates and varying leadership forums. Planning & Project Execution Oversee the design and implementation of cyber strategies and solutions that will ensure secure and stable connectivity for all solutions, infrastructure and platforms. Oversee the deployment, integration, and optimization of security technologies and threat intelligence platforms. Continuously assess and recommend innovative technologies and best practices to enhance the security posture. Effectively manage multiple high-priority projects from initiation through closure. Strategic Leadership & Team Development Lead the maturity and execution of OUC's multi-year cyber operations strategy Build and scale a high-performing security team through strategic hiring, mentorship, and development. Collaborate with cross-functional leaders to align security operations with enterprise goals and objectives, while ensuring smooth day-to-day operations. Deliver actionable insights and performance reporting to executive stakeholders, translating operational metrics into business outcomes and risk reduction. Risk & Governance Partner with the cyber risk governance organization to develop and maintain governance frameworks, policies, and playbooks in alignment with NIST CSF and enterprise risk management strategies. Lead and partner on internal and external audit readiness, maintain the cyber risk register with key risk indicators (KRIs), and serve as the primary liaison for audit activities. Define, track, and report on KPIs to measure operational efficiency, risk reduction, and client value realization. Maintain alignment with enterprise-wide risk mitigation strategies and track progress across domains Cybersecurity Culture & Awareness Partner to embed cyber awareness and best practices across the enterprise. Drive cultural, technical, and process changes to foster a cyber risk-aware workforce. Lead enterprise-wide engagement to promote security-first thinking and ensure alignment with business and compliance goals. The ideal candidate will have: Bachelor's degree in Computer Science, Information Technology, or a related field. 10+ years of progressive experience in digital and technology leadership. Proven experience leading cyber operations and implementing enterprise-scale security strategies. Strong background in IT architecture, system design, and secure delivery models. 5+ years of formal supervisory experience managing diverse technical and security teams. Deep understanding of cybersecurity frameworks, risk management, and compliance. Excellent communication, leadership, and decision-making skills. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account Generous paid vacation, holidays, and sick time Paid parental leave Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities Wellness incentives and free access to all on-site OUC fitness facilities Access to family-oriented recreational areas Paid Conference and Training Opportunities Free downtown parking Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $164,000- $205,000 annually (commensurate with experience) LOCATION: Reliable Plaza: 100 W. Anderson St. Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Leads transformative, cross-functional efforts to scale and drive efficiencies and to deliver operational excellence, in support of the organization alignment to the corporate strategic vision. Reports to Vice President, Digital & Technology and collaborates with Digital & Technology teams, Transformation teams and other business units within OUC. Enables architectural excellence to drive business transformation efforts inclusive of evaluation and selection of the software and hardware components through a balanced approach. Manages performance, availability, and scalability of systems. Ensures a strong team environment focused on delivery of a stable and reliable technology foundation. Primary Functions: Directly manage separate teams focused on delivering high quality results within one or more major technology disciplines: strategy, software development, operations, engineering, development services, quality engineering, information security, and compliance; Collaborate with internal and external partners to deliver methods, procedures, practices, documents and results to increase reliability and usability of technology while optimizing costs and return on investment; Envision, develop and communicate strategies, plans, and goals for the business unit; Lead large scale technology transformations, emphasize change management and collaboration with stakeholders to ensure service delivery and user adoption of technology; Deliver results based upon annual financial goals, department goals and management requests; Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency for a program, project and/or practice area; Provides leadership in technology best practices; Analyze information and evaluate results to choose the best solutions and solve problems; Work directly with outside vendors to negotiate services and product agreements; Establish Service Level Agreements (SLAs) for internal team and external vendors and metrics for performance assessments; Drives initiatives and team performance to achieving key service and department performance indicators; Oversee the evaluation of new technologies, techniques, and tools; Report status and issues to senior technology management team; Contribute to the establishment, evolution and continued compliance with standard practices and processes within the disciplines; Ensure adherence to technology policies and comply with all security controls and that all work products meet quality standards and risks/issues are effectively managed; Participate in periodic Disaster Recovery (DR), Business Continuity Planning (BCP) and various regulatory/compliance testing and reporting; Manage and lead a staff of direct and indirect reports to provide direction of day-to-day activities towards accomplishing the department's strategic plan including, but not limited to, employee coaching, development, and performance evaluation; Evaluate and align talent to current and future business needs; mitigate talent risks; Maintain effective business unit work groups and leadership team; foster a culture of respect and continuous learning; Develop, measure, and take action on performance metrics for teams and individuals within the business unit; communicate performance expectations, support staff professional goals, and brief all related issues, initiatives, and actions, risks or concerns with Leadership; Manage selection and promotion procedures including reviewing applicants and interviewing potential new employees to select candidates for open positions within the business unit; Develop the annual operating and/or capital budgets for the area; ensure that operations are managed within authorized budgets; advise, develop, review and approve budgets, plans, and business goals; Performs other related duties as assigned. Technical Requirements: Working knowledge of all, but not limited to the following: Proficient in latest technology for IT systems and management; Through understanding of IT and practical applications to support the company goals; Analysis, implementation and evaluation of IT environments and their specifications; System design and architecture; Technical Delivery and Support Models including related implementations; Project management methodologies. Familiarity with all, but not limited to the following: Corporate Software Applications: CIS, ERP, GIS, CRM; Security monitoring, analysis and forensics tools; Network monitoring and analysis technology; Charts, diagrams, and Architectural diagrams; Risk assessments; Technical reports; Agile methodologies; Budgeting and Resource Planning; Vendor and Contract Management; Performance Management; Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; Preparing and delivering presentations to senior leadership; Identifying strategic needs and developing departmental strategic plans and goals; Developing and maintaining capital and operational budgets. Effective written, verbal, and interpersonal communication skills; Technical management skills through the delivery lifecycle including planning, transitions and dependencies and managing any 3rd parties involved; Ability to: Meet aggressive deadlines while remaining flexible to the needs of the business. Demonstrate a proactive attitude and always take the initiative in ensuring projects are delivered on time and to the expected quality. Keep pace with the latest thinking and new technologies Communicate effectively with variety of stakeholders and gain alignment, and/or influence required action Evaluate data and make or recommend informed strategic and tactical decisions; Balance focus on big picture while ensuring delivery at the day-to-day detail level. Education/Certification/Years of Experience Requirements: Bachelor's degree in Computer Science, Information Technology, or directly related field of study from an accredited college or university; Minimum of ten (10) years of digital and technology experience, to include: Experience implementing a wide range of technology solutions (both on premise and cloud); Experience formulating and implementing a high-level technology strategy and road maps including establishing governance models, standards, architecture frameworks and policies; Experience leading enterprise-scale technical projects, initiatives and change management; Five (5) years of formal supervisory and leadership experience in a technology setting managing diverse teams; Working Conditions: This job is performed primarily in an office work environment. This job may occasionally work in confined spaces. This job occasionally requires call outs and/or extended work hours, including evenings, weekends, and/or holidays. Physical Requirements: This job consists of sitting, walking, standing, and may lift up to twenty (20) pounds, bending/stooping, and repetitive motions. This job requires constant speaking and hearing, writing, typing, and detailed inspection. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations . EOE M/F/Vets/Disabled

About Us: EDF power solutions North America has been providing clean energy solutions throughout the U.S., Canada, and Mexico since 1987. We are a market-leading independent power producer and service provider, serving utilities, corporations, industries, communities, institutions, and investors with reliable, low-carbon energy solutions that help meet growing demand. From developing and building scalable wind (onshore and offshore), solar, storage (battery and pumped storage hydro), smart EV charging, microgrids, green hydrogen, and transmission projects, to maximizing performance and profitability through skilled operations and maintenance and innovative asset optimization, our teams deliver expert solutions along the entire value chain-from origination to commercial operation. Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future. Benefits & Perks: EDF power solutions offers best-in-class employee benefits, including the following: Competitive bonus incentives. This position is eligible for our annual bonus program. Comprehensive health coverage. We provide low-cost health & wellness coverage for employees and their eligible dependents. Rewarding 401k. We provide a generous matching contribution. We are also proud to offer: Favorable paid time off programs, including paid parental leave after one year of service. Rewarding learning & career development and advancement opportunities. Supportive mentorship & buddy programs. Salary Range: The full pay range for this role is $84,700 - $141,100 annually, and the good faith estimated starting pay for this position upon hire is $100,000 to $115,000 annually. We generally base our salary decisions on factors including but not limited to, relevant work and leadership experience, education, demonstrated performance, internal equity, and in some cases, geographic location. Scope of Job: The Operations Manager is accountable for the effective operation of a single renewable energy project that encompasses activities such as budgeting, cost management, daily optimization of planning and organization of day-to-day staff work. You will be upholding a safe working environment for your direct reports and assuring employees and contractors are adequately trained to perform day-to-day maintenance and repair activities at the project sites. It is the manager's responsibility to ensure that he/she and the team perform their job duties in accordance with all applicable policies and procedures, customers objectives, and within the boundaries of the applicable law, regulatory and contractual compliance. The ideal candidate will adhere to EDF power solutions core values, drive towards the goals of the Asset Optimization Business Unit, and understand their legal role and responsibility as a supervisor of workers in the legal jurisdiction of the work performed. Responsibilities Responsibilities: Operational Management: Develop annual budgets, plan for, and allocate all necessary resources to achieve operational goals, objectives and KPIs while embracing the delivery of a best-in-class safety performance from EDFps internal teams and all external contractors. Monitor operational performance indicators including those attributable to financial losses, determine if they develop negative trends, identify technical performance improvement opportunities, and develop mitigation plans while keeping budget, contractual compliance, and cost management on a forefront of every decision. Demonstrate effective communication and meeting management. Manage supply chain and execution of daily activities as it applies to the project plant. Team Leadership/Supervision: Assign direct reports with all applicable training and access to the development resources to assure they can effectively deliver on their day-to-day tasks and adhere to EDFps policies and procedures that are expected of them to conform to. Provide direct reports with continuous feedback and hold the team accountable for compliance, performance delivery and working within the boundaries of all EDFps Core Values with emphasis on the importance of Safety, Teamwork and Good Sense. Give clarity on task assignment and execution process, while emphasizing adherence to budgets and schedule. Monitor and address teams' alignment and ongoing motivation to attain the highest level of team engagement. Contract & Regulatory Compliance: Understand projects' permits, related laws and various related contracts language (O&M, OEM, TSAs, FSAs, LGIA, Road Use, Crossing and, Landowner Agreements etc.) and, as applicable, comply with, or help with compliance of their respective requirements. Coordinate with EDF power solutions Operational Control Center and, as necessary, with the Off takers and Transmission Providers on all activities related to adhering to rules of ISOs, Balancing Authorities, and Regional Transmission Operators. Collaborate with internal groups and vendors to ensure the project meets applicable NERC and FERC requirements regarding security, reliability, and maintenance. Stakeholder Management Support: Support stakeholders and other members of EDF power solutions in management of relationships to optimize project performance and help in delivery of project compliance (i.e., Local and County authorities, Landowners, OEMs etc.) Other duties as assigned Supervision of Others: Direct supervision of frontline operations staff and direct oversight of external contractors. Working Conditions: 70% of time is spent in the office environment, utilizing computers (frequent use of various Microsoft software/programs), phones, and general office equipment. 30% of time is spent outside of the office guiding field personnel, auditing quality of operational maintenance activities and associated safety, accommodating training needs, as well as overseeing activities performed by contractors and vendors. (Time split is dependent upon region geography and business need.) Fiscal Responsibilities: Must work within the budget constraints of the project and as authorized by the regional head of Asset Optimization, or their delegate, while successfully following all policies and procedures. Qualifications Education/Experience: High School Diploma or equivalent and driver's license required. Previous experience with continuous improvement concepts and practices desired. 3 - 5 years' experience in a supervisory capacity successfully running industrial, manufacturing, or O&M of power plant facilities or 5 years' experience working as a site lead in renewable energy O&M environment required. Previous experience with continuous improvement concepts and practices desired. Skills/Knowledge/Abilities: Must possess a valid current driver's license and successfully meet organizational requirements to operate motor vehicles. Ability to read and interpret engineering drawings and understand technical aspects of renewable energy production. Demonstrated thorough understanding of key safety concepts and work practices. The candidate must also understand the requirements to perform EDFps work scope under the law (ex. electrician requirement, union requirement). Previous exposure to working with ERP/CMMS/SAP systems necessary. Effective communication and meeting facilitation skills required. 2-year college degree or college level courses and/or certificates desired. Knowledge of Microsoft office suite Knowledge of budgeting principles, impact of a project's Profit and Loss statement on the overall health of the organization and the importance of active cost management desired. Understand how to perform short- and long-term resource planning, deliver accurate inventory management. Physical Requirements: Must be prepared to work in combination of office/computer based working environment and, in the field, having an oversight of the operational activities of their direct reports which may include climbing wind towers, lifting heavier equipment and participating in operational activities. Ability to lift to fifty (50) pounds. Ability to be outside for a long time under various climate conditions. Ability to climb Wind Turbine Generators - wind sites only.

Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off. Job Summary Manager Customer Operations manages and provides leadership and engineering resources for basic to complex construction, materials, tools, and equipment associated with new customer work, system operations, maintenance and reliability, construction necessary to support system growth, and emergency response work. This position is responsible for supervising assigned customer service supervisors. This position is also the key contact for company leadership within the community and is responsible for maintaining relationships with community officials and retail customers. What you will do * Performs all leadership duties including, but not limited to, hiring and rewarding talent, fostering an inclusive and safe workplace, partnering with employees to set clear goals and expectations, providing timely and specific feedback on performance, developing improvement plans to address performance gaps, addressing conflict with care and respect, identifying opportunities for growth and development, embracing and modeling a mindset of lifelong learning, ensuring employees report to work fit for duty, adhering to our Code of Conduct, interfaces with communities and customers and models Alliant Energy's Core Values at all times. * Oversees the safe planning, coordination, compliance and management of gas and electric operations activities in an assigned geographic area, including resources and material involved with new customer projects and system improvement projects, routine maintenance, and emergency work. Identifies system reliability gaps and corrects. * Demonstrates leadership in the area of safety, including observing and enforcing safety rules and operating practices, encouraging safe work behaviors, assisting in accident investigations, and promptly correcting conditions and unsafe work behaviors which may lead to accidents. * Serves as the ultimate decision-maker during life-threatening emergency situations involving facilities, people, and property. * Provides oversight in the use of gas inspection maintenance and management system (GIMMS). * Coordinates with supply chain departments to plan, forecast, and schedule work that assists in managing logistics for material requirements. * Interacts with customers and ensures all customer interactions with others are handled promptly and efficiently, including resolving customer concerns and complaints. * Maintains solid working relationships with union leadership while making strategic recommendations to increase productivity, quality, and customer service levels. * Understands and enforces rules set by regulatory bodies, e.g., Department Understands and enforces rules set by regulatory bodies, Department of Labor (DOT), Occupational Safety and Safety Administration (OSHA), and Department of Natural Resources (DNR). * May manage the service and repair work in an assigned geographic area, agricultural, small business and residential, service, sales, and conservation activities as well as meter reading and meter operations activities. * Engages in other duties as needed that support Alliant Energy's Values and helps deliver on our Purpose to serve customers and build stronger communities. Education Requirements * Bachelor's Degree Emphasis in business, engineering, or related area Preferred Required Experience * 5 years of experience in large electric construction, gas and electric operations, project management, or related work * 3 years supervisory experience or equivalent. (Equivalent supervisory experiences may include project management, providing work direction, leadership experience through temporary assignments, roles in the community or external organizations, or other demonstrated leadership experience.) Other Requirements * Support and foster a culture of belonging while demonstrating a strong commitment to equal employment opportunity. * Primary residence must be within a reasonable distance of designated headquarters and within 45 minutes of the Fond Du Lac Operations Center located at 883 W. Scott Street, Fond Du Lac, WI. * Must possess a valid driver's license. * This job is covered by the Department of Transportation regulations on drug and alcohol testing (CFR 49, Parts 40 and 199), and is subject to drug testing according to said regulations. Knowledge, Skills, and Abilities * Demonstrated effective leadership skills. * Working knowledge of electric, gas or steam operating practices, construction standards, work methods, equipment, maintenance practices, regulatory compliance and materials preferred. * Demonstrated experience working with labor union management preferred. * Knowledge of safety rules and applicable electric codes and DOT regulations preferred. * Demonstrated ability to read and understand utility maps, plan and profiles, and drawings preferred. * Demonstrated financial skills such as budgeting and basic accounting. * Demonstrated effective interpersonal, verbal, and written communication skills. * Demonstrated understanding of information technology applications. Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, and project management). * Ability to work effectively in a collaborative and inclusive work environment. Key Skills * • Business Process Improvements • Customer Experience Management • Energy Distribution Systems Management • Operations Management • Financial Management • Health, Safety, and Environmental Management • Outage Management • Project and Program Management • Regulatory Compliance • Resource Optimization • Stakeholder Management • Leadership Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site. Pay Range: $120,000-$140,000 This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant. It's not just what we do; it's how we do it. Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold Alliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis prohibited by law. All candidates selected for employment with Alliant Energy will be required to successfully complete a background check, and a drug screen where applicable. Disclaimer: The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Applicants in need of a reasonable accommodation for any part of the hiring process, please email ************************.

About Us: EDF power solutions North America has been providing clean energy solutions throughout the U.S., Canada, and Mexico since 1987. We are a market-leading independent power producer and service provider, serving utilities, corporations, industries, communities, institutions, and investors with reliable, low-carbon energy solutions that help meet growing demand. From developing and building scalable wind (onshore and offshore), solar, storage (battery and pumped storage hydro), smart EV charging, microgrids, green hydrogen, and transmission projects, to maximizing performance and profitability through skilled operations and maintenance and innovative asset optimization, our teams deliver expert solutions along the entire value chain-from origination to commercial operation. Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future. Benefits & Perks: EDF power solutions offers best-in-class employee benefits, including the following: Competitive bonus incentives. This position is eligible for our annual bonus program. Comprehensive health coverage. We provide low-cost health & wellness coverage for employees and their eligible dependents. Rewarding 401k. We provide a generous matching contribution. We are also proud to offer: Favorable paid time off programs, including paid parental leave after one year of service. Rewarding learning & career development and advancement opportunities. Supportive mentorship & buddy programs. Salary range: The full pay range for this role is $84,700 - $141,100 annually, and the good faith estimated starting pay for this position upon hire is $95,000 to $115,000 annually. We generally base our salary decisions on factors including but not limited to, relevant work and leadership experience, education, demonstrated performance, internal equity, and in some cases, geographic location. Scope of Job: The Operations Manager is accountable for the effective operation of a single renewable energy project that encompasses activities such as budgeting, cost management, daily optimization of planning and organization of day-to-day staff work. You will be upholding a safe working environment for your direct reports and assuring employees and contractors are adequately trained to perform day-to-day maintenance and repair activities at the project sites. It is the manager's responsibility to ensure that he/she and the team perform their job duties in accordance with all applicable policies and procedures, customers objectives, and within the boundaries of the applicable law, regulatory and contractual compliance. The ideal candidate will adhere to EDF power solutions core values, drive towards the goals of the Asset Optimization Business Unit, and understand their legal role and responsibility as a supervisor of workers in the legal jurisdiction of the work performed. Responsibilities Responsibilities: Operational Management: Develop annual budgets, plan for, and allocate all necessary resources to achieve operational goals, objectives and KPIs while embracing the delivery of a best-in-class safety performance from EDFps internal teams and all external contractors. Monitor operational performance indicators including those attributable to financial losses, determine if they develop negative trends, identify technical performance improvement opportunities, and develop mitigation plans while keeping budget, contractual compliance, and cost management on a forefront of every decision. Demonstrate effective communication and meeting management. Manage supply chain and execution of daily activities as it applies to the project plant. Team Leadership/Supervision: Assign direct reports with all applicable training and access to the development resources to assure they can effectively deliver on their day-to-day tasks and adhere to EDFps policies and procedures that are expected of them to conform to. Provide direct reports with continuous feedback and hold the team accountable for compliance, performance delivery and working within the boundaries of all EDFps Core Values with emphasis on the importance of Safety, Teamwork and Good Sense. Give clarity on task assignment and execution process, while emphasizing adherence to budgets and schedule. Monitor and address teams' alignment and ongoing motivation to attain the highest level of team engagement. Contract & Regulatory Compliance: Understand projects' permits, related laws and various related contracts language (O&M, OEM, TSAs, FSAs, LGIA, Road Use, Crossing and, Landowner Agreements etc.) and, as applicable, comply with, or help with compliance of their respective requirements. Coordinate with EDF power solutions Operational Control Center and, as necessary, with the Off takers and Transmission Providers on all activities related to adhering to rules of ISOs, Balancing Authorities, and Regional Transmission Operators. Collaborate with internal groups and vendors to ensure the project meets applicable NERC and FERC requirements regarding security, reliability, and maintenance. Stakeholder Management Support: Support stakeholders and other members of EDF power solutions in management of relationships to optimize project performance and help in delivery of project compliance (i.e., Local and County authorities, Landowners, OEMs etc.) Other duties as assigned Supervision of Others: Direct supervision of frontline operations staff and direct oversight of external contractors. Working Conditions: 70% of time is spent in the office environment, utilizing computers (frequent use of various Microsoft software/programs), phones, and general office equipment. 30% of time is spent outside of the office guiding field personnel, auditing quality of operational maintenance activities and associated safety, accommodating training needs, as well as overseeing activities performed by contractors and vendors. (Time split is dependent upon region geography and business need.) Fiscal Responsibilities: Must work within the budget constraints of the project and as authorized by the regional head of Asset Optimization, or their delegate, while successfully following all policies and procedures. Qualifications Education/Experience: High School Diploma or equivalent and driver's license required. Previous experience with continuous improvement concepts and practices desired. 3 - 5 years' experience in a supervisory capacity successfully running industrial, manufacturing, or O&M of power plant facilities or 5 years' experience working as a site lead in renewable energy O&M environment required. Previous experience with continuous improvement concepts and practices desired. Skills/Knowledge/Abilities: Must possess a valid current driver's license and successfully meet organizational requirements to operate motor vehicles. Ability to read and interpret engineering drawings and understand technical aspects of renewable energy production. Demonstrated thorough understanding of key safety concepts and work practices. The candidate must also understand the requirements to perform EDFps work scope under the law (ex. electrician requirement, union requirement). Previous exposure to working with ERP/CMMS/SAP systems necessary. Effective communication and meeting facilitation skills required. 2-year college degree or college level courses and/or certificates desired. Knowledge of Microsoft office suite Knowledge of budgeting principles, impact of a project's Profit and Loss statement on the overall health of the organization and the importance of active cost management desired. Understand how to perform short- and long-term resource planning, deliver accurate inventory management. Physical Requirements: Must be prepared to work in combination of office/computer based working environment and, in the field, having an oversight of the operational activities of their direct reports which may include climbing wind towers, lifting heavier equipment and participating in operational activities. Ability to lift to fifty (50) pounds. Ability to be outside for a long time under various climate conditions. Ability to climb Wind Turbine Generators - wind sites only.

About Us: EDF power solutions North America has been providing clean energy solutions throughout the U.S., Canada, and Mexico since 1987. We are a market-leading independent power producer and service provider, serving utilities, corporations, industries, communities, institutions, and investors with reliable, low-carbon energy solutions that help meet growing demand. From developing and building scalable wind (onshore and offshore), solar, storage (battery and pumped storage hydro), smart EV charging, microgrids, green hydrogen, and transmission projects, to maximizing performance and profitability through skilled operations and maintenance and innovative asset optimization, our teams deliver expert solutions along the entire value chain-from origination to commercial operation. Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future. Benefits & Perks: EDF power solutions offers best-in-class employee benefits, including the following: Competitive bonus incentives. This position is eligible for our annual bonus program. Comprehensive health coverage. We provide low-cost health & wellness coverage for employees and their eligible dependents. Rewarding 401k. We provide a generous matching contribution. We are also proud to offer: Favorable paid time off programs, including paid parental leave after one year of service. Rewarding learning & career development and advancement opportunities. Supportive mentorship & buddy programs. Salary Range: The full pay range for this role is $84,700 - $141,100 annually, and the good faith estimated starting pay for this position upon hire is $95,000 - $115,000 annually. We generally base our salary decisions on factors including but not limited to, relevant work and leadership experience, education, demonstrated performance, internal equity, and in some cases, geographic location. Scope of Job: The Operations Manager is accountable for the effective operation of a single renewable energy project that encompasses activities such as budgeting, cost management, daily optimization of planning and organization of day-to-day staff work. You will be upholding a safe working environment for your direct reports and assuring employees and contractors are adequately trained to perform day-to-day maintenance and repair activities at the project sites. It is the manager's responsibility to ensure that he/she and the team perform their job duties in accordance with all applicable policies and procedures, customers objectives, and within the boundaries of the applicable law, regulatory and contractual compliance. The ideal candidate will adhere to EDF power solutions core values, drive towards the goals of the Asset Optimization Business Unit, and understand their legal role and responsibility as a supervisor of workers in the legal jurisdiction of the work performed. Responsibilities Responsibilities: Operational Management: Develop annual budgets, plan for, and allocate all necessary resources to achieve operational goals, objectives and KPIs while embracing the delivery of a best-in-class safety performance from EDFps internal teams and all external contractors. Monitor operational performance indicators including those attributable to financial losses, determine if they develop negative trends, identify technical performance improvement opportunities, and develop mitigation plans while keeping budget, contractual compliance, and cost management on a forefront of every decision. Demonstrate effective communication and meeting management. Manage supply chain and execution of daily activities as it applies to the project plant. Team Leadership/Supervision: Assign direct reports with all applicable training and access to the development resources to assure they can effectively deliver on their day-to-day tasks and adhere to EDFps policies and procedures that are expected of them to conform to. Provide direct reports with continuous feedback and hold the team accountable for compliance, performance delivery and working within the boundaries of all EDFps Core Values with emphasis on the importance of Safety, Teamwork and Good Sense. Give clarity on task assignment and execution process, while emphasizing adherence to budgets and schedule. Monitor and address teams' alignment and ongoing motivation to attain the highest level of team engagement. Contract & Regulatory Compliance: Understand projects' permits, related laws and various related contracts language (O&M, OEM, TSAs, FSAs, LGIA, Road Use, Crossing and, Landowner Agreements etc.) and, as applicable, comply with, or help with compliance of their respective requirements. Coordinate with EDF power solutions Operational Control Center and, as necessary, with the Off takers and Transmission Providers on all activities related to adhering to rules of ISOs, Balancing Authorities, and Regional Transmission Operators. Collaborate with internal groups and vendors to ensure the project meets applicable NERC and FERC requirements regarding security, reliability, and maintenance. Stakeholder Management Support: Support stakeholders and other members of EDF power solutions in management of relationships to optimize project performance and help in delivery of project compliance (i.e., Local and County authorities, Landowners, OEMs etc.) Other duties as assigned Supervision of Others: Direct supervision of frontline operations staff and direct oversight of external contractors. Working Conditions: 70% of time is spent in the office environment, utilizing computers (frequent use of various Microsoft software/programs), phones, and general office equipment. 30% of time is spent outside of the office guiding field personnel, auditing quality of operational maintenance activities and associated safety, accommodating training needs, as well as overseeing activities performed by contractors and vendors. (Time split is dependent upon region geography and business need.) Fiscal Responsibilities: Must work within the budget constraints of the project and as authorized by the regional head of Asset Optimization, or their delegate, while successfully following all policies and procedures. Qualifications Education/Experience: High School Diploma or equivalent and driver's license required. Previous experience with continuous improvement concepts and practices desired. 3 - 5 years' experience in a supervisory capacity successfully running industrial, manufacturing, or O&M of power plant facilities or 5 years' experience working as a site lead in renewable energy O&M environment required. Previous experience with continuous improvement concepts and practices desired. Skills/Knowledge/Abilities: Must possess a valid current driver's license and successfully meet organizational requirements to operate motor vehicles. Ability to read and interpret engineering drawings and understand technical aspects of renewable energy production. Demonstrated thorough understanding of key safety concepts and work practices. The candidate must also understand the requirements to perform EDFps work scope under the law (ex. electrician requirement, union requirement). Previous exposure to working with ERP/CMMS/SAP systems necessary. Effective communication and meeting facilitation skills required. 2-year college degree or college level courses and/or certificates desired. Knowledge of Microsoft office suite Knowledge of budgeting principles, impact of a project's Profit and Loss statement on the overall health of the organization and the importance of active cost management desired. Understand how to perform short- and long-term resource planning, deliver accurate inventory management. Physical Requirements: Must be prepared to work in combination of office/computer based working environment and, in the field, having an oversight of the operational activities of their direct reports which may include climbing wind towers, lifting heavier equipment and participating in operational activities. Ability to lift to fifty (50) pounds. Ability to be outside for a long time under various climate conditions. Ability to climb Wind Turbine Generators - wind sites only.

Lead the Action. Manage the Moment. Deliver Exceptional Events. Are you a confident leader who thrives in fast-paced environments? Do you enjoy managing people, solving problems in real time, and ensuring events run smoothly from start to finish? If so, we want YOU on our team. We're looking for a driven Event Manager to oversee and coordinate all aspects of event operations while delivering outstanding client satisfaction. This role is perfect for someone with experience in event operations, security, or customer-focused leadership who's ready to take charge and make an impact. Pay, Benefits, and Work Location: Competitive Salary: $60,000 - $70,000 / year Comprehensive Benefits: Enjoy health, dental, and vision insurance, 401(k) with company match, paid time off, and more. Work Location: Based in Miami, FL you'll be at the heart of our operations What You'll Do As an Event Manager, you'll play a critical role in ensuring successful events by leading teams, managing operations, and serving as a key point of contact for clients. Key Responsibilities Include: Oversee all event operations, including staffing, scheduling, training, and on-site execution Recruit, hire, train, and supervise Event Supervisors, Event Staff, and Event Security Coach, motivate, and evaluate team performance while fostering a positive work culture Maintain strong relationships with clients and ensure their expectations are met or exceeded Serve as a first responder to on-site issues or emergencies and communicate effectively with leadership Identify, document, and report incidents or operational concerns as needed Coordinate on-the-job training and ensure Standard Operating Procedures are current and followed Assign tasks and manage workflow throughout events to ensure smooth operations Ensure all posts, equipment, and work areas are organized, maintained, and professional Assist with investigations, reports, and special projects as assigned What We're Looking For Minimum Qualifications: 1-3 years of professional-level experience At least 1 year of customer service, security, or related experience Background in event staffing, security, military, EMS, or law enforcement preferred but not required Strong leadership, communication, and decision-making skills Ability to multitask and adapt quickly in high-pressure situations Excellent written and verbal English communication skills Ability to monitor and respond to time-sensitive communications Must pass a background check Must be able to work flexible hours, including nights, weekends, holidays, and overnight event shifts Physical & Work Environment Requirements Ability to stand or walk for extended periods (up to 10 hours) Occasional lifting, pushing, or pulling up to 45 lbs Ability to climb, bend, stoop, and work in confined or elevated spaces Work outdoors in varying weather conditions Strong visual acuity including distance, close, peripheral, and depth perception Reasonable accommodations may be made for qualified individuals with disabilities. Why Join Us? Be part of exciting, high-profile events Lead teams in a dynamic, hands-on environment Grow your leadership and operational experience Make a real impact on client satisfaction and event success Job Description : Join Our Team as an Assistant Account Manager! Are you ready to elevate your career in crowd management, supporting major venues in professional sports? Do you thrive in dynamic environments and love the thrill of event management? Imagine being at the heart of the action, where every event is a new adventure! At Best Crowd Management, you're not just part of the team; you're a vital player in creating unforgettable experiences. Whether it's the roar of the crowd at a concert, the excitement of a sports game, or the sophistication of a corporate event, you'll be there ensuring everything runs smoothly and safely. We offer top-notch training, competitive pay, and a clear path for career growth. Plus, you'll work alongside passionate professionals who value teamwork and excellence. Join us and turn every day into an exciting opportunity to make a difference! Pay, Benefits, and Work Location: Competitive Salary: $60,000 - $70,000 / year Comprehensive Benefits: Enjoy health, dental, and vision insurance, 401(k) with company match, paid time off, and more. Work Location: Based in Birmingham, AL you'll be at the heart of our operations, ensuring security and safety. What You'll Do: Lead and Coordinate: Assist in managing all aspects of event operations, ensuring everything runs smoothly and efficiently. Team Leadership: Assign tasks, direct work, and provide on-the-job training to event supervisors and staff. Problem Solver: Address and resolve service concerns, respond to incidents, and maintain positive client relationships. Emergency Response: Be the go-to person for client or site emergencies, ensuring timely and effective communication. Supervise and Motivate: Oversee shift supervisors, coach and train staff, and evaluate performance. Maintain Standards: Ensure all procedures and training materials are up-to-date and all positions are well-maintained. Strong Administrative Skills What We're Looking For: Professionalism: Ability to perform tasks in a highly professional manner in a customer service-driven industry. Communication Skills: Excellent oral and written communication skills. Adaptability: Respond effectively to changes and handle emergencies with ease. Experience: Minimum 1-3 years of professional-level experience. Prior experience in security, event staffing, law enforcement, or military is a plus. Education: High School Diploma or equivalent. Physical and Mental Demands: Active Role: Be prepared to sit, stand, walk, and occasionally climb or work in high places. Strength: Must occasionally lift, push, or pull up to 25 pounds. Vision: Specific vision abilities required, including close vision, distance vision, and depth perception. Why Join Us? Exciting Environment: Work at various events, ensuring each one is a success. Growth Opportunities: Develop your skills and advance your career in a supportive environment. Travel: Enjoy up to 25% travel, experiencing different locations and events. Ready to make an impact? Apply now and be part of a team that values excellence, teamwork, and customer satisfaction. Let's create unforgettable events together! It is the policy of BEST Crowd Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. #BEST

About Us: EDF power solutions North America has been providing clean energy solutions throughout the U.S., Canada, and Mexico since 1987. We are a market-leading independent power producer and service provider, serving utilities, corporations, industries, communities, institutions, and investors with reliable, low-carbon energy solutions that help meet growing demand. From developing and building scalable wind (onshore and offshore), solar, storage (battery and pumped storage hydro), smart EV charging, microgrids, green hydrogen, and transmission projects, to maximizing performance and profitability through skilled operations and maintenance and innovative asset optimization, our teams deliver expert solutions along the entire value chain-from origination to commercial operation. Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future. Benefits & Perks: EDF power solutions offers best-in-class employee benefits, including the following: Competitive bonus incentives. This position is eligible for our annual bonus program. Comprehensive health coverage. We provide low-cost health & wellness coverage for employees and their eligible dependents. Rewarding 401k. We provide a generous matching contribution. We are also proud to offer: Favorable paid time off programs, including paid parental leave after one year of service. Rewarding learning & career development and advancement opportunities. Supportive mentorship & buddy programs. Salary Range: The full pay range for this role is $75,300 to $125,500 annually, and the good faith estimated starting pay for this position upon hire is $90,360 to $105,420 annually. We generally base our salary decisions on factors including but not limited to, relevant work and leadership experience, education, demonstrated performance, internal equity, and in some cases, geographic location. Scope of Job: The Balance of Plant Operations Manager is accountable for the effective operation of the balance of plant (BOP) at a single renewable energy project. There will be an OEM or other service provider covering the power producing assets at site and the remaining items will comprise the balance of plant that needs to be managed and maintained. The BOP Manager upholds a safe working environment for all persons on site within EDFps's scope and responsibility and assuring that those same persons are oriented and informed as to the relevant EDFps policies and procedures and that their adherence to them is non-negotiable. It is the BOP Manager's responsibility to ensure that he/she performs their job duties in accordance with all applicable policies and procedures, customers objectives, within the boundaries of regulatory and contractual compliance, EDF power solutions core values, and the goals of the Asset Optimization business unit. Responsibilities Responsibilities: Operational Management: Manage the BOP scope at site level. Function as the on-site representative for the owner to monitor and report on site conditions and other contractors' performance (OEMs as example). With regards to the BOP at the site, develop annual budgets, plan for, and allocate all necessary resources to achieve operational goals, objectives and KPIs while embracing the delivery of a best-in-class safety performance from EDFps internal teams and all external contractors. Demonstrate effective communication and meeting management. Manage supply chain and execution of daily activities as it applies to the project plant. Contract & Regulatory Compliance: Understand projects' permits, related laws and various related contracts language (O&M, OEM, TSAs, FSAs, LGIA, Road Use, Crossing and, Landowner Agreements etc.) and, as applicable, comply with, or help with compliance of their respective requirements. Coordinate with EDF power solutions Operational Control Center and, as necessary, with the Off takers and Transmission Providers on all activities related to adhering to rules of ISOs, Balancing Authorities, and Regional Transmission Operators. Collaborate with internal groups and vendors to ensure the project meets applicable NERC and FERC requirements regarding security, reliability, and maintenance. Stakeholder Management Support: Support stakeholders and other members of EDF power solutions in management of relationships to optimize project performance and help in delivery of project compliance (i.e., Local and County authorities, Landowners, OEMs etc.). Other duties as assigned Supervision of Others: Direct oversight of external contractors. Working Conditions: 70% of time is spent in the office environment, utilizing computers (frequent use of various Microsoft software/programs), phones, and general office equipment. 30% of time is spent outside of the office guiding field personnel, auditing quality of operational maintenance activities and associated safety, accommodating training needs, as well as overseeing activities performed by contractors and vendors. Fiscal Responsibilities: Must work within the budget constraints of the project and as authorized by the regional head of Asset Optimization, or their delegate, while successfully following all policies and procedures. Qualifications Education/Experience: High School Diploma or equivalent 2-year college degree or college level courses and/or certificates desired. 3 -5 years' experience in a supervisory capacity successfully running industrial, manufacturing, or O&M of power plant facilities or 5 years' experience working as a site lead in renewable energy O&M environment required. Previous experience with continuous improvement concepts and practices desired. Skills/Knowledge/Abilities: Must possess a valid current driver's license and successfully meet organizational requirements to operate motor vehicles. Ability to read and interpret engineering drawings and understand technical aspects of renewable energy production. Demonstrated thorough understanding of key safety concepts and work practices. Previous exposure to working with ERP/CMMS/SAP systems necessary. Effective communication and meeting facilitation skills required. Knowledge of Microsoft office suite Knowledge of budgeting principles, impact of a project's Profit and Loss statement on the overall health of the organization and the importance of active cost management desired. Previous experience with continuous improvement concepts and practices desired. Understand how to perform short- and long-term resource planning, deliver accurate inventory management. Physical Requirements: Must be prepared to work in combination of office/computer based working environment and, in the field, having an oversight of the operational activities of their direct reports which may include climbing wind towers, lifting heavier equipment and participating in operational activities. Ability to lift to fifty (50) Ability to be outside for a long time under various climate conditions. Ability to climb Wind Turbine Generators - wind sites only.

Administration Manager - Event & Crowd Management BEST Crowd Management | Full-Time Be the Backbone of Live Events BEST Crowd Management is seeking a highly organized, people-focused Administration Manager to play a critical role in supporting live events and venue operations. This position serves as a key extension of overhead management-bridging the gap between frontline staff and leadership to ensure our events are fully staffed, compliant, and running smoothly. If you thrive in fast-paced environments, love coordinating teams, and want to make a real impact behind the scenes of exciting live events, this role is for you. Compensation: $55,000 - 60,000 / year Work Location: Austin, TX Benefits: Medical, Dental, Vision, 401(k), Employee Assistance Program, Paid Time Off What You'll Do Hiring, Staffing & Administrative Leadership Lead recruitment efforts including interviewing, onboarding, and coordinating new hire orientations Assist with recruiting and onboarding NPO volunteers for all events Support the development and execution of training programs to enhance staff performance Understand and manage the staff licensing process, ensuring 100% on-site compliance Play a key role in scheduling, ensuring events are properly staffed and all team members are informed and confirmed for their shifts Staff Engagement & Retention Own the staff engagement strategy using digital tools to communicate clearly, creatively, and consistently Manage account conversion-to-post data to exceed expectations and drive continued staff participation Ensure company attendance policies are clearly communicated and consistently followed Develop and execute creative staff recognition initiatives within budgetary guidelines Conduct post-event evaluations to identify successes and improvement opportunities What We're Looking For Minimum Qualifications 1-3 years of professional-level experience required Prior experience in security, event staffing, law enforcement, military, or EMS preferred At least one year of experience in customer service, security, or a related field Ability to work a flexible schedule, including nights, weekends, holidays, and overnight event shifts Strong ability to manage time-sensitive communications with staff, clients, and leadership Excellent judgment, discretion, and professionalism Strong written and verbal communication skills in English Adaptable, solution-oriented, and calm under pressure Ability to pass a background check Physical & Work Environment Requirements Ability to stand or walk for extended periods (up to 10 hours) Occasionally required to climb, stoop, bend, reach overhead, or work in confined spaces Must be able to lift, push, or pull up to 45 pounds Work may occur outdoors in varying weather conditions Vision requirements include close, distance, color, peripheral, and depth perception Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why Join BEST Crowd Management? Be part of high-energy live events and meaningful venue operations Work with a team that values professionalism, engagement, and growth Make a direct impact on staff experience, safety, and event success Opportunity to grow within a respected crowd management organization equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. #BEST

General Job Title: Director, Pumping Operations Job Code: OA0178 Supervises Directly: Yes New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 5/13/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Department Name and Division: Pumping-Operations, Operations Salary Schedule: Executive Grade Cost Center Code: 815006 Grade: ESSB Essential Position: Yes Reports To: Vice-President, Water & Sewer Operations EEO Code: Officials and Administrators Work Format Hybrid Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: The Director, Pumping Operations is a senior-level leader responsible for strategic oversight, operational integrity, and regulatory compliance of all pumping systems within the water and wastewater utility. This role ensures the reliable movement of potable water, wastewater, and stormwater across the service area through effective management of pump stations, reservoirs, pressure regulating facilities, and force main systems. The Director, Pumping Operations leads a multidisciplinary team, manages complex infrastructure assets, and drives performance through innovation, preventative maintenance, and interdepartmental coordination. Essential Duties & Responsibilities: * Oversees the development and implementation of control measures to ensure the safety of the environment and the public through strict compliance with applicable federal, state, and local regulations-including the Safe Drinking Water Act, Clean Water Act, MS4 Permit, NPDES Permit, and requirements from governing bodies in Maryland and Virginia associated with the operation of the Potomac Interceptor. * Authorizes and signs official compliance reports on behalf of DC Water, bearing legal responsibility for regulatory submissions. * Assists with the Storm Water Pollution Prevention Plan (SWPPP), ensuring effective pollution control beyond the plant boundaries as part of interceptor system management. * Monitors and reports potable water loss in the distribution system and the daily combined sewer flow into the Blue Plains Advanced Wastewater Treatment Plant. * Coordinates activities associated with SCADA and process control systems for the water distribution, wastewater, and stormwater collection systems. * Directs staff in the coordination of outages, construction projects, control assignments, and maintenance activities at the Washington Aqueduct to ensure an uninterrupted supply of potable water. * Ensures the operational integrity and performance of specialized infrastructure assets such as Fabridams, reservoirs, pump stations, tanks, and the Potomac Interceptor. * Oversees and supports execution of high-value, complex contractual agreements specific to pumping operations and system rehabilitation. * Directs the review, development, and implementation of design documents, technical plans, and specifications for assets such as pump stations, reservoirs, tanks, and pipelines. * Leads comprehensive asset management programs, including preventive, corrective, and predictive maintenance, with a focus on energy efficiency, sustainability, and system longevity. * Oversees operational and process analysis for water, sewer, and stormwater pumping systems to improve efficiency, reduce costs, and integrate technological advancements. * Directs the evaluation and implementation of emerging technologies (e.g., IoT, automation, smart monitoring systems) to improve operational resilience, performance, and sustainability. * Develops and manages annual operating budgets, including oversight of expenditures for contractors, vendors, and departmental resources. * Tracks emerging regulations, industry practices, and policy changes to inform capital planning, staffing, equipment procurement, and operational strategy. * Manages the operational execution of emergency contractors and construction teams during system failures, infrastructure repairs, or planned interventions. * Oversees long-term planning, including budgeting, resource allocation, and program goal setting for pumping operations. * Collaborates with internal departments and stakeholders to coordinate infrastructure planning and operational integration. * Leads and implements operational improvements that enhance system reliability, efficiency, and environmental sustainability. * Evaluates and integrates emerging technologies and innovative practices to strengthen system performance and resilience. * Monitors regulatory changes and industry developments to ensure proactive compliance and inform operational planning. * Participates in executive-level planning and decision-making to align sewer initiatives with capital programs and enterprise strategy. * Responds to operational challenges and emergencies while maintaining continuity of service. * Performs other duties and special projects as assigned by the Vice President of Water and Sewer Operations. Supervisory Responsibilities: Provides daily planning and administration in the selection, assignment, supervision, promotion, discipline, and training of personnel within the department. Responsible for the success of the department and monitors and evaluates the progress of the department toward meeting goals, and makes adjusts in objectives, work plans, schedules, and commitment of resources. Key Working Relationships: Interacts with high-ranking officials of the Authority and the Board. Attends and participates in meetings within the Authority, with Federal and private agencies, and with departments of the District of Columbia Government. Attends and represents the Authority at community meetings and resolves issues presented by the general public. Skills & Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided. Required Skills & Qualifications Required Experience: Ten years (10) of progressive experience related to the management and/or operation of water delivery and wastewater collection systems or similar operations, with five (5) years of experience in a senior and/or executive management role. Demonstrated success in leading multidisciplinary field teams responsible for operating and maintaining mechanical and electrical systems in a utility environment. Experience fostering a culture of safety, accountability, and continuous improvement. Minimum Education Requirements: A bachelor's degree in Business, Management, Engineering, Environmental Science, or a related field from an accredited college or university OR an equivalent combination of education and experience as stated below: Master's degree and 8 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs), or High school diploma or GED equivalency and 14 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs). Required Skills: In-depth knowledge of the operation and maintenance of pump stations, booster stations, lift stations, force mains, and pressure regulating systems.Hands-on experience with mechanical and electrical systems including motors, pumps, VFDs, control panels, and backup generators.Strong understanding of SCADA systems, telemetry, remote monitoring, and PLC-based control systems.Experience ensuring compliance with federal, state, and local regulations such as the Safe Drinking Water Act (SDWA), Clean Water Act (CWA), National Pollutant Discharge Elimination System (NPDES), Capacity, Management, Operation, and Maintenance (CMOM) requirements, and MS4 permitting.Familiarity with reporting, permit management, and environmental monitoring protocols.Proven experience developing and implementing preventative and predictive maintenance programs using CMMS platforms (e.g., Cityworks, Maximo).Background in condition assessment and reliability-centered maintenance strategies for pumping infrastructure.Experience supporting or managing capital improvement projects for pump station upgrades, equipment standardization, and energy efficiency initiatives.Ability to collaborate with engineering teams on technical specifications, design reviews, and commissioning processes.Strong background in budget development, equipment procurement, vendor management, and cost control for large operational programs.Experience managing third-party maintenance contracts and specialized service providers.Skilled at cross-functional coordination with water distribution, wastewater collections, treatment, engineering, and emergency response teams.Experience presenting operational updates, project statuses, and compliance summaries to senior leadership and regulatory bodies.Proven track record of leveraging data to optimize maintenance schedules, reduce overflows, and extend asset life.Demonstrated ability to improve cost efficiency, manage overtime, and align resources to organizational priorities.Experience managing labor relations including union negotiations and performance management. Required Licenses & Certifications: Must possess and maintain current or acquire within 18 months from the date of hire, ABC certification, Distribution Systems Operator IV, Collection Systems Operator IV or equivalent MD or VA certification. Required Languages: English Physical Requirements: General office conditions Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A * The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. * Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. * Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing. * Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. * Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities." If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************************.

The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Director, Water Operations Job Code: OA0434 Supervises Directly: Yes New or Revised: New Regular or At-Will: At-Will Date Last Revised: 5/13/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Department Name and Division: Water Operations-Central Administration, Operations Salary Schedule: Executive Grade Cost Center Code: 813000 Grade: ESSB Essential Position: Yes Reports To: Vice-President, Water & Sewer Operations EEO Code: Officials and Administrators Work Format Hybrid Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: The Director, Water Operations is a senior-level leader responsible for the strategic direction, oversight, regulatory compliance, and operational performance of the water distribution system. This position directs field operations, maintenance, emergency response, and capital planning related to potable water infrastructure. The Director ensures safe, reliable and compliant delivery of potable water to the community while promoting workforce development, asset stewardship, and interdepartmental collaboration. Essential Duties & Responsibilities: * Oversees the development and implementation of repair and maintenance and asset management programs specific to potable water transmission and distribution infrastructure (e.g., water mains, valves, hydrants) to ensure the health and safety of the public through strict compliance with applicable federal, state, and local regulations-including the Safe Drinking Water Act (SDWA). * Oversees and supports execution of high-value, complex contractual agreements specific to potable water operations and system rehabilitation. * Directs the review, development, and implementation of design documents, technical plans, and specifications for potable water transmission and distribution infrastructure assets. * Leads comprehensive asset management programs, including preventive, corrective, and predictive maintenance, with a focus on energy efficiency, sustainability, and system longevity. * Oversees operational and process analysis for potable water systems to improve efficiency, reduce costs, and integrate technological advancements. * Directs the evaluation and implementation of emerging technologies (e.g., IoT, automation, smart monitoring systems) to improve operational resilience, performance, and sustainability. * Develops and manages annual operating budgets, including oversight of expenditures for contractors, vendors, and departmental resources. * Tracks emerging regulations, industry practices, and policy changes to inform capital planning, staffing, equipment procurement, and operational strategy. * Manages the operational execution of emergency contractors and construction teams during system failures, infrastructure repairs, or planned interventions. * Oversees long-term planning, including budgeting, resource allocation, and program goal setting for water operations. * Collaborates with internal departments and stakeholders to coordinate infrastructure planning and operational integration. * Leads and implements operational improvements that enhance system reliability, efficiency, and environmental sustainability. * Evaluates and integrates emerging technologies and innovative practices to strengthen system performance and resilience. * Monitors regulatory changes and industry developments to ensure proactive compliance and inform operational planning. * Participates in executive-level planning and decision-making to align water initiatives with capital programs and enterprise strategy. * Responds to operational challenges and emergencies while maintaining continuity of service. * Performs other duties and special projects as assigned by the Vice President of Water and Sewer Operations. Supervisory Responsibilities: Provides daily planning and administration in the selection, assignment, supervision, promotion, discipline, and training of personnel within the department. Responsible for the success of the department and monitors and evaluates the progress of the department toward meeting goals, and makes adjustments in objectives, work plans, schedules, and commitment of resources Key Working Relationships: Interacts with high-ranking officials of the Authority and the Board. Attends and participates in meetings within the Authority, with Federal and private agencies, and with departments of the District of Columbia Government. Attends and represents the Authority at community meetings and resolves issues presented by the general public. Required Skills & Qualifications Required Experience: Ten (10) years of progressive leadership experience leading water utility operations with five (5) years of experience in a senior and/or executive management role. Proven experience managing multi-disciplinary field operations teams. Demonstrated ability to lead organizational change, foster team culture and implement accountability frameworks. Minimum Education Requirements: Bachelor's degree in civil/environmental engineering, water resources management, environmental science, public administration, business management, or a closely related field, with substantial professional experience in water transmission and distribution system operations and management OR an equivalent combination of education and experience as stated below: Master's degree and 8 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs), or High school diploma or GED equivalency and 14 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs). Required Skills: Thorough understanding of water distribution systems including valve and hydrant programs, leak detection, main repairs, meter maintenance, and system pressure management. Experience overseeing regulatory compliance and achieving water quality targets. Familiarity with SCADA systems, GIS asset management platforms and CMMS tools. Development and execution of preventive and predictive maintenance programs. Background in long-range capital planning and asset lifecycle management. Oversight of multi-million-dollar operation budgets, procurement and vendor management. Experience managing labor relations including union negotiations and performance management. Demonstrated ability to improve cost efficiency, manage overtime, and align resources to organizational priorities. Led or participated in the deployment of smart water technologies, AMI systems or digital twins. Familiarity with innovation strategies in the water sector, such as non-revenue water reduction and resilience planning. Required Licenses & Certifications: N/A Required Languages: English Physical Requirements: General office conditions. Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A * The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. * Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. * Connect to a strong culture. Everything we do is grounded in our shared values -accountability, trust, teamwork, customer focus, safety, and wellbeing. * Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. * Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities". If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************************

The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Director, Water Operations Job Code: OA0434 Supervises Directly: Yes New or Revised: New Regular or At-Will: At-Will Date Last Revised: 5/13/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Department Name and Division: Water Operations-Central Administration, Operations Salary Schedule: Executive Grade Cost Center Code: 813000 Grade: ESSB Essential Position: Yes Reports To: Vice-President, Water & Sewer Operations EEO Code: Officials and Administrators Work Format Hybrid Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: The Director, Water Operations is a senior-level leader responsible for the strategic direction, oversight, regulatory compliance, and operational performance of the water distribution system. This position directs field operations, maintenance, emergency response, and capital planning related to potable water infrastructure. The Director ensures safe, reliable and compliant delivery of potable water to the community while promoting workforce development, asset stewardship, and interdepartmental collaboration. Essential Duties & Responsibilities: Oversees the development and implementation of repair and maintenance and asset management programs specific to potable water transmission and distribution infrastructure (e.g., water mains, valves, hydrants) to ensure the health and safety of the public through strict compliance with applicable federal, state, and local regulations-including the Safe Drinking Water Act (SDWA). Oversees and supports execution of high-value, complex contractual agreements specific to potable water operations and system rehabilitation. Directs the review, development, and implementation of design documents, technical plans, and specifications for potable water transmission and distribution infrastructure assets. Leads comprehensive asset management programs, including preventive, corrective, and predictive maintenance, with a focus on energy efficiency, sustainability, and system longevity. Oversees operational and process analysis for potable water systems to improve efficiency, reduce costs, and integrate technological advancements. Directs the evaluation and implementation of emerging technologies (e.g., IoT, automation, smart monitoring systems) to improve operational resilience, performance, and sustainability. Develops and manages annual operating budgets, including oversight of expenditures for contractors, vendors, and departmental resources. Tracks emerging regulations, industry practices, and policy changes to inform capital planning, staffing, equipment procurement, and operational strategy. Manages the operational execution of emergency contractors and construction teams during system failures, infrastructure repairs, or planned interventions. Oversees long-term planning, including budgeting, resource allocation, and program goal setting for water operations. Collaborates with internal departments and stakeholders to coordinate infrastructure planning and operational integration. Leads and implements operational improvements that enhance system reliability, efficiency, and environmental sustainability. Evaluates and integrates emerging technologies and innovative practices to strengthen system performance and resilience. Monitors regulatory changes and industry developments to ensure proactive compliance and inform operational planning. Participates in executive-level planning and decision-making to align water initiatives with capital programs and enterprise strategy. Responds to operational challenges and emergencies while maintaining continuity of service. Performs other duties and special projects as assigned by the Vice President of Water and Sewer Operations. Supervisory Responsibilities: Provides daily planning and administration in the selection, assignment, supervision, promotion, discipline, and training of personnel within the department. Responsible for the success of the department and monitors and evaluates the progress of the department toward meeting goals, and makes adjustments in objectives, work plans, schedules, and commitment of resources Key Working Relationships: Interacts with high-ranking officials of the Authority and the Board. Attends and participates in meetings within the Authority, with Federal and private agencies, and with departments of the District of Columbia Government. Attends and represents the Authority at community meetings and resolves issues presented by the general public. Required Skills & Qualifications Required Experience: Ten (10) years of progressive leadership experience leading water utility operations with five (5) years of experience in a senior and/or executive management role. Proven experience managing multi-disciplinary field operations teams. Demonstrated ability to lead organizational change, foster team culture and implement accountability frameworks. Minimum Education Requirements: Bachelor's degree in civil/environmental engineering, water resources management, environmental science, public administration, business management, or a closely related field, with substantial professional experience in water transmission and distribution system operations and management OR an equivalent combination of education and experience as stated below: Master's degree and 8 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs), or High school diploma or GED equivalency and 14 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs). Required Skills: Thorough understanding of water distribution systems including valve and hydrant programs, leak detection, main repairs, meter maintenance, and system pressure management. Experience overseeing regulatory compliance and achieving water quality targets. Familiarity with SCADA systems, GIS asset management platforms and CMMS tools. Development and execution of preventive and predictive maintenance programs. Background in long-range capital planning and asset lifecycle management. Oversight of multi-million-dollar operation budgets, procurement and vendor management. Experience managing labor relations including union negotiations and performance management. Demonstrated ability to improve cost efficiency, manage overtime, and align resources to organizational priorities. Led or participated in the deployment of smart water technologies, AMI systems or digital twins. Familiarity with innovation strategies in the water sector, such as non-revenue water reduction and resilience planning. Required Licenses & Certifications: N/A Required Languages: English Physical Requirements: General office conditions. Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A *The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. Connect to a strong culture. Everything we do is grounded in our shared values -accountability, trust, teamwork, customer focus, safety, and wellbeing. Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************************

General Job Title: Director, Pumping Operations Job Code: OA0178 Supervises Directly: Yes New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 5/13/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Department Name and Division: Pumping-Operations, Operations Salary Schedule: Executive Grade Cost Center Code: 815006 Grade: ESSB Essential Position: Yes Reports To: Vice-President, Water & Sewer Operations EEO Code: Officials and Administrators Work Format Hybrid Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: The Director, Pumping Operations is a senior-level leader responsible for strategic oversight, operational integrity, and regulatory compliance of all pumping systems within the water and wastewater utility. This role ensures the reliable movement of potable water, wastewater, and stormwater across the service area through effective management of pump stations, reservoirs, pressure regulating facilities, and force main systems. The Director, Pumping Operations leads a multidisciplinary team, manages complex infrastructure assets, and drives performance through innovation, preventative maintenance, and interdepartmental coordination. Essential Duties & Responsibilities: Oversees the development and implementation of control measures to ensure the safety of the environment and the public through strict compliance with applicable federal, state, and local regulations-including the Safe Drinking Water Act, Clean Water Act, MS4 Permit, NPDES Permit, and requirements from governing bodies in Maryland and Virginia associated with the operation of the Potomac Interceptor. Authorizes and signs official compliance reports on behalf of DC Water, bearing legal responsibility for regulatory submissions. Assists with the Storm Water Pollution Prevention Plan (SWPPP), ensuring effective pollution control beyond the plant boundaries as part of interceptor system management. Monitors and reports potable water loss in the distribution system and the daily combined sewer flow into the Blue Plains Advanced Wastewater Treatment Plant. Coordinates activities associated with SCADA and process control systems for the water distribution, wastewater, and stormwater collection systems. Directs staff in the coordination of outages, construction projects, control assignments, and maintenance activities at the Washington Aqueduct to ensure an uninterrupted supply of potable water. Ensures the operational integrity and performance of specialized infrastructure assets such as Fabridams, reservoirs, pump stations, tanks, and the Potomac Interceptor. Oversees and supports execution of high-value, complex contractual agreements specific to pumping operations and system rehabilitation. Directs the review, development, and implementation of design documents, technical plans, and specifications for assets such as pump stations, reservoirs, tanks, and pipelines. Leads comprehensive asset management programs, including preventive, corrective, and predictive maintenance, with a focus on energy efficiency, sustainability, and system longevity. Oversees operational and process analysis for water, sewer, and stormwater pumping systems to improve efficiency, reduce costs, and integrate technological advancements. Directs the evaluation and implementation of emerging technologies (e.g., IoT, automation, smart monitoring systems) to improve operational resilience, performance, and sustainability. Develops and manages annual operating budgets, including oversight of expenditures for contractors, vendors, and departmental resources. Tracks emerging regulations, industry practices, and policy changes to inform capital planning, staffing, equipment procurement, and operational strategy. Manages the operational execution of emergency contractors and construction teams during system failures, infrastructure repairs, or planned interventions. Oversees long-term planning, including budgeting, resource allocation, and program goal setting for pumping operations. Collaborates with internal departments and stakeholders to coordinate infrastructure planning and operational integration. Leads and implements operational improvements that enhance system reliability, efficiency, and environmental sustainability. Evaluates and integrates emerging technologies and innovative practices to strengthen system performance and resilience. Monitors regulatory changes and industry developments to ensure proactive compliance and inform operational planning. Participates in executive-level planning and decision-making to align sewer initiatives with capital programs and enterprise strategy. Responds to operational challenges and emergencies while maintaining continuity of service. Performs other duties and special projects as assigned by the Vice President of Water and Sewer Operations. Supervisory Responsibilities: Provides daily planning and administration in the selection, assignment, supervision, promotion, discipline, and training of personnel within the department. Responsible for the success of the department and monitors and evaluates the progress of the department toward meeting goals, and makes adjusts in objectives, work plans, schedules, and commitment of resources. Key Working Relationships: Interacts with high-ranking officials of the Authority and the Board. Attends and participates in meetings within the Authority, with Federal and private agencies, and with departments of the District of Columbia Government. Attends and represents the Authority at community meetings and resolves issues presented by the general public. Skills & Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided. Required Skills & Qualifications Required Experience: Ten years (10) of progressive experience related to the management and/or operation of water delivery and wastewater collection systems or similar operations, with five (5) years of experience in a senior and/or executive management role. Demonstrated success in leading multidisciplinary field teams responsible for operating and maintaining mechanical and electrical systems in a utility environment. Experience fostering a culture of safety, accountability, and continuous improvement. Minimum Education Requirements: A bachelor's degree in Business, Management, Engineering, Environmental Science, or a related field from an accredited college or university OR an equivalent combination of education and experience as stated below: Master's degree and 8 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs), or High school diploma or GED equivalency and 14 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs). Required Skills: In-depth knowledge of the operation and maintenance of pump stations, booster stations, lift stations, force mains, and pressure regulating systems. Hands-on experience with mechanical and electrical systems including motors, pumps, VFDs, control panels, and backup generators. Strong understanding of SCADA systems, telemetry, remote monitoring, and PLC-based control systems. Experience ensuring compliance with federal, state, and local regulations such as the Safe Drinking Water Act (SDWA), Clean Water Act (CWA), National Pollutant Discharge Elimination System (NPDES), Capacity, Management, Operation, and Maintenance (CMOM) requirements, and MS4 permitting. Familiarity with reporting, permit management, and environmental monitoring protocols. Proven experience developing and implementing preventative and predictive maintenance programs using CMMS platforms (e.g., Cityworks, Maximo). Background in condition assessment and reliability-centered maintenance strategies for pumping infrastructure. Experience supporting or managing capital improvement projects for pump station upgrades, equipment standardization, and energy efficiency initiatives. Ability to collaborate with engineering teams on technical specifications, design reviews, and commissioning processes. Strong background in budget development, equipment procurement, vendor management, and cost control for large operational programs. Experience managing third-party maintenance contracts and specialized service providers. Skilled at cross-functional coordination with water distribution, wastewater collections, treatment, engineering, and emergency response teams. Experience presenting operational updates, project statuses, and compliance summaries to senior leadership and regulatory bodies. Proven track record of leveraging data to optimize maintenance schedules, reduce overflows, and extend asset life. Demonstrated ability to improve cost efficiency, manage overtime, and align resources to organizational priorities. Experience managing labor relations including union negotiations and performance management. Required Licenses & Certifications: Must possess and maintain current or acquire within 18 months from the date of hire, ABC certification, Distribution Systems Operator IV, Collection Systems Operator IV or equivalent MD or VA certification. Required Languages: English Physical Requirements: General office conditions Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A *The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing. Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities.” If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email ************************* .