Automotive Service Advisor jobs at Bud Clary Auto Group

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959. BENEFITS Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program. Retirement Plans: 401(k). PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service. Employee discounts Referral bonus program PAY This is a commission based position with the potential to earn $60,000 to $120,000 per year SUMMARY An Automotive Service Advisor sells and schedules needed service work in the service department. ESSENTIAL DUTIES Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. MARGINAL DUTIES Being a team player Ability to work in a fast-paced environment Effective Communicator Other duties as assigned Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees. Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Have questions? Contact *************************** Location: Longview Ford/Hyundai

Christian Brothers Automotive Benefits: *Up To $65-90k+ for Highly Qualified Candidates. Guaranteed base plus bonus Closed Every Weekend To Spend Time With Family & Friends Earn More With Team Performance Bonuses Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Paid Vacation & Paid Holidays Healthcare Benefits Available Matching Retirement Plans On-Going Training & Career Advancement Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Employee Appreciation Events Chaplain Care Support Available Team Lunches Locally Owned and Operated Job Description Job Title: Automotive Service Advisor / Writer Location: 419 W. Miles Avenue, Hayden, ID 83835 Job Overview: As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every guest that enters our facility with hospitality and respect Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand Manage the store's workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and our customer Directs, coordinates, and participates in performing customer service activities Shuttle guest as needed in CBA branded vehicle Ensure that all repairs are performed to proper specifications. Work together as a team and assist other employees as needed Other duties as assigned Qualifications Qualifications: Current driver's licenses Driving record acceptable to our current insurance carrier Proficiency in Windows based computer software and automotive store applications Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday - Friday, 7am - 6pm Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 320+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

Christian Brothers Automotive Benefits: * *Up To $65-90k+ for Highly Qualified Candidates. * Guaranteed base plus bonus * Closed Every Weekend To Spend Time With Family & Friends * Earn More With Team Performance Bonuses * Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar * Paid Vacation & Paid Holidays * Healthcare Benefits Available * Matching Retirement Plans * On-Going Training & Career Advancement * Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards * Continuous Training Available Through The CBA Flywheel Learning System * Employee Appreciation Events * Chaplain Care Support Available * Team Lunches * Locally Owned and Operated Job Title: Automotive Service Advisor / Writer Location: 419 W. Miles Avenue, Hayden, ID 83835 Job Overview: As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: * Greet every guest that enters our facility with hospitality and respect * Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand * Manage the store's workflow in an effective and efficient manner * Consistently and effectively sell our services without jeopardizing honesty and integrity * Maintain a positive attitude and team atmosphere at all times * Communicate on the phone in a clear professional manner * Build long-term relationships between the store, yourself and our customer * Directs, coordinates, and participates in performing customer service activities * Shuttle guest as needed in CBA branded vehicle * Ensure that all repairs are performed to proper specifications. * Work together as a team and assist other employees as needed * Other duties as assigned Qualifications: * Current driver's licenses * Driving record acceptable to our current insurance carrier * Proficiency in Windows based computer software and automotive store applications * Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role Physical Requirements: * Being dependable and reliable for a position that is scheduled for Monday - Friday, 7am - 6pm * Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) * Occasionally lifting and carrying objects over 50 lbs. * Keeping a brisk work pace in a high-volume environment Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 320+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

Christian Brothers Automotive Benefits: *Up To $65-90k+ for Highly Qualified Candidates. Guaranteed base plus bonus Closed Every Weekend To Spend Time With Family & Friends Earn More With Team Performance Bonuses Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Paid Vacation & Paid Holidays Healthcare Benefits Available Matching Retirement Plans On-Going Training & Career Advancement Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Employee Appreciation Events Chaplain Care Support Available Team Lunches Locally Owned and Operated Job Description Job Title: Automotive Service Advisor / Writer Location: 419 W. Miles Avenue, Hayden, ID 83835 Job Overview: As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every guest that enters our facility with hospitality and respect Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand Manage the store's workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and our customer Directs, coordinates, and participates in performing customer service activities Shuttle guest as needed in CBA branded vehicle Ensure that all repairs are performed to proper specifications. Work together as a team and assist other employees as needed Other duties as assigned Qualifications Qualifications: Current driver's licenses Driving record acceptable to our current insurance carrier Proficiency in Windows based computer software and automotive store applications Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday - Friday, 7am - 6pm Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 320+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

Mullinax Automotive Since we opened our first dealership in 1970, we've steadily grown to one of the nation's best dealerships, regardless of brand! Over the past few years, we've continued to build our loyal customer base, which speaks to how enthusiastic we are for the future! Today, there are 11 Mullinax Ford, Hyundai, Genesis, Buick, GMC, Cadillac dealerships located in Washington, Florida, and Alabama. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers! Automotive Quick Lane Advisor Trainee Mullinax Ford is looking for a high energy, customer service, and sales oriented team member to join our multi-store enterprise. The prime candidate will be dependable, hard-working, self-motivated, goal oriented and have a positive attitude. Schedule: Monday thru Saturday schedule hours vary - No Nights or Sundays Guaranteed Responsibilities include but are not limited to: Set and prepare for appointments with customers Greet and consult with customers regarding applicable maintenance specials Provide superior customer satisfaction Distribute work between technicians efficiently Produce repair orders for customers, including cost and time estimates Collect payment from customers Clean and maintain work environment to ensure workplace safety Follow all Company procedures and standards Perform all duties as assigned Qualifications for this job: Must be at least 18 years old Excellent customer service skills Must have professional appearance Excellent written, verbal and interpersonal communication skills Strong time management skills Basic vehicle knowledge Basic computer, email, and internet proficiency Able to bend, kneel, squat, stand, and lift heavy objects as needed Able to withstand exposure to adverse weather conditions, chemicals, odors, dirt and dust High school diploma or equivalent Valid Driver's license with an acceptable motor vehicle driving record according to dealership guidelines Must be able to pass background screening and drug test Benefits package for full time employees includes: Medical, Dental, and Vision Plans Paid Basic Employer Life Insurance Additional Supplemental Insurance Wellness Program 401(k) Plan with match Paid Time Off Employee Purchase Program Training Programs Compensation: Hourly pay rate at $19.00 per worked hour Monthly incentives. Estimated annual income at the trainee level is $40,000-$45,000. We are a Drug Free Work Place and an Equal Opportunity Employer. Full Time Position No phone calls, please email resume.

Job DescriptionMullinax Automotive Since we opened our first dealership in 1970, we've steadily grown to one of the nation's best dealerships, regardless of brand! Over the past few years, we've continued to build our loyal customer base, which speaks to how enthusiastic we are for the future! Today, there are 11 Mullinax Ford, Hyundai, Genesis, Buick, GMC, Cadillac dealerships located in Washington, Florida, and Alabama. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers! Automotive Quick Lane Advisor Trainee Mullinax Ford is looking for a high energy, customer service, and sales oriented team member to join our multi-store enterprise. The prime candidate will be dependable, hard-working, self-motivated, goal oriented and have a positive attitude. Schedule: Monday thru Saturday schedule hours vary - No Nights or Sundays Guaranteed Responsibilities include but are not limited to: Set and prepare for appointments with customers Greet and consult with customers regarding applicable maintenance specials Provide superior customer satisfaction Distribute work between technicians efficiently Produce repair orders for customers, including cost and time estimates Collect payment from customers Clean and maintain work environment to ensure workplace safety Follow all Company procedures and standards Perform all duties as assigned Qualifications for this job: Must be at least 18 years old Excellent customer service skills Must have professional appearance Excellent written, verbal and interpersonal communication skills Strong time management skills Basic vehicle knowledge Basic computer, email, and internet proficiency Able to bend, kneel, squat, stand, and lift heavy objects as needed Able to withstand exposure to adverse weather conditions, chemicals, odors, dirt and dust High school diploma or equivalent Valid Driver's license with an acceptable motor vehicle driving record according to dealership guidelines Must be able to pass background screening and drug test Benefits package for full time employees includes: Medical, Dental, and Vision Plans Paid Basic Employer Life Insurance Additional Supplemental Insurance Wellness Program 401(k) Plan with match Paid Time Off Employee Purchase Program Training Programs Compensation: Hourly pay rate at $19.00 per worked hour Monthly incentives. Estimated annual income at the trainee level is $40,000-$45,000. We are a Drug Free Work Place and an Equal Opportunity Employer. Full Time Position No phone calls, please email resume.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $50,000.00 - $120,000.00 Yearly Salary is not negotiable. Zip Code: 98632

Job Details VCT - Fife, WA Full TimeVolvo Cars Tacoma - Service Advisor Volvo Cars Tacoma, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. We are looking for a team player who has customer service experience or a sales background. This position is on a rotating schedule. This position has a base salary of $1,400 (based off hours clocked) plus personal commission or state Min Wage, whichever is greater, with a sales percentages starting at 5.5%. Subject to eligibility requirements, we offer the following benefits: Bonuses Vacation - based on hire date and paid based on position. Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match Enjoy more flexibility with a 4/10 work schedule Responsibilities Include, But Are Not Limited To: Greet customers when they arrive and escort them when they leave. Advise customers about warranty protections and potential cost savings. Answer questions about service outcome Consult with mechanics about necessary repairs and possible alternatives to expensive work. Provide customers with necessary problem/solution information. Manage and oversee the service center's workflow and scheduling. Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up. Attend regular weekly morning meetings. Preferred Qualifications: Previous retail sales or customer service experience preferred but not required. Computer experience. A charismatic and relatable personality. Ability to communicate suitably through email, phone, or in person. A desire and drive to be successful with a positive attitude. Qualified candidates will have a valid driver's license, clean driving record, and the ability to pass a background check. Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools. Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20lbs or less on a frequent basis and carrying of 10lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling. Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. Volvo Cars Tacoma is an equal opportunity employer and a drug-free workplace.

Job Details VOK - Kirkland, WA Full TimeVolkswagen of Kirkland - Service Advisor Volkswagen of Kirkland, a dealership part of the O'Brien Auto Group, is currently seeking a full-time Service Advisor. We are looking for a team player who has advising or writing experience , customer service, and/or dealership experience. This position will be a commission-based position that is driven off your personal success along with the growth of the store. This position is on a rotating schedule. The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. This position has a base salary of $1,500 (based off hours clocked) plus personal commission or state Min Wage, whichever is greater. The percentages start at 5% and go up to 9.5% based off production. Subject to eligibility requirements, we offer the following benefits: Bonuses Vacation - based on hire date and paid based on position. Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match Responsibilities to Include: Maintain customer satisfaction index rating higher than that of the manufacturer, zone or branch average. All Service Advisors must complete tasks on time and complete as promised to customer or the customer must be notified if promised time cannot be met. Always under promise and over deliver. Maintain Dealership-prescribed standard for Hours Per Customer Repair Order Written. Understand and follow Federal, State and Local regulations such as those governing the disposal of hazardous wastes, OSHA Right-To-Know, etc. Ensure that all documents are accounted for. Accomplish the forecast that has been established by the GM and Service Manager. Greet customers in a timely, friendly manner. Let customers who are waiting in line know that they will be helped soon. Communicate with service customers to determine the nature of the mechanical problem(s) and offer logical diagnostic service(s) or repair(s) to satisfy customer problems. Advise customers on the care of their car and the value of maintaining their vehicle in accordance with manufacturer specifications using service menus. Provide accurate estimates, according to Washington State automotive law for all services or repairs sold and offer to return old parts. If the cost of service cannot be established during reception, leave open and contact the customer later by phone for approval. All orders must include proper customer information including: mileage, delivery date, VIN, phone number, etc. Obtain properly documented telephone approval for all Add-On sales when customers are not at the dealership. Properly document repair order changes. Indicate on repair order the exact repair instructions, making a special note of the main reasons the vehicle was brought in. Repair orders must be legible. Carefully inspect every finished repair order for proper completion, pricing accuracy, and legibility. Attend regular weekly morning meetings. Escalate any customer concern of the Dealership to proper management. Follow the service drive dress code. Must have a neat appearance. Perform active delivery to any guest in need. Perform other duties as assigned by Management. Regular attendance is essential. Work in cooperative, positive & professional manner with all personnel in the company. Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work. Must conform to company policy regarding non-discrimination and harassment. Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools. Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20 lbs or less on a frequent basis and carrying of 10 lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. Volkswagen of Kirkland is an equal opportunity employer and a drug-free workplace.

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $16.66 to $21.60 per hour based on experience Sales Commission Flat rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $13.20 to $19.80 per hour based on experience Sales Commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959. BENEFITS Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program. Retirement Plans: 401(k). PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service. Employee discounts Referral bonus program PAY This position is commission based, $60,000 - $120,000 per year. ESSENTIAL DUTIES Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up to date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. Bilingual a plus. Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees. Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Have questions? Contact *************************** Location: Auburn VW

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959. BENEFITS Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program. Retirement Plans: 401(k). PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service. Employee discounts Referral bonus program PAY This is a commission based position with the potential to earn $60,000 to $120,000 per year SUMMARY An Automotive Service Advisor sells and schedules needed service work in the service department. ESSENTIAL DUTIES Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. MARGINAL DUTIES Being a team player Ability to work in a fast-paced environment Effective Communicator Other duties as assigned Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees. Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Have questions? Contact *************************** Location: Longview Chevy/Subaru

Join the Front Lines of Automotive Excellence at Bud Clary Ford of Moses Lake! Are you a people person who thrives in a fast-paced environment? Ready to turn your passion for cars and customer service into a six-figure career? Bud Clary Auto Group a family-owned Washington dealership network since 1959 is on the hunt for a driven, high-performing Automotive Service Advisor to join our winning team in Moses Lake. We re not just selling repairs we re building relationships and keeping our community rolling. Why Bud Clary? Family-owned, performance-driven, people-focused Established reputation with loyal customers since 1959 High-energy team and positive culture where you can grow and succeed Relocation assistance available! BENEFITS Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program. Retirement Plans: 401(k). PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service. Employee discounts on vehicles, service, and parts Referral bonus program PAY This is a commission based position that pays between $60,000 - $120,000 per year. Your hustle = your paycheck! ESSENTIAL DUTIES Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. MARGINAL DUTIES Being a team player Ability to work in a fast-paced environment Effective Communicator Other duties as assigned Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees. Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Have questions? Contact *************************** Location: Bud Clary Ford of Moses Lake

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959. An Automotive Service Advisor sells and schedules needed service work in the service department. BENEFITS Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program. Retirement Plans: 401(k). PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service. Employee discounts Referral bonus program PAY This is a commission based position that pays between $60,000 - $120,000 per year ESSENTIAL DUTIES Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. MARGINAL DUTIES Being a team player Ability to work in a fast-paced environment Effective Communicator Other duties as assigned Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees. Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Have questions? Contact *************************** Location: Bud Clary Honda of Moses Lake

Job Details Experienced LOB - Bellevue, WA Full TimeLexus of Bellevue - Service Advisor Lexus of Bellevue, a dealership in the O'Brien Auto Group, is currently hiring for a Full Time Service Advisor. We are looking for a team player who has Advising or Writing experience, customer service, and/or dealership experience . This position will be a commission-based position that is driven off your personal success along with the growth of the store. This position is on a rotating schedule . This position is paid 100% commission of personal production and unit counts or state Min Wage, whichever is greater. The percentages start at 1.0% and go up to 6.5% based off production. Subject to eligibility requirements, we offer the following benefits: Bonuses Vacation - based on hire date and paid based on position. Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. Responsibilities to Include: Maintain customer satisfaction index rating higher than that of the manufacturer, zone or branch average. All Service Advisors must complete tasks on time and complete as promised to customer or the customer must be notified if promised time cannot be met. Always under promise and over deliver. Maintain Dealership-prescribed standard for Hours Per Customer Repair Order Written. Understand and follow Federal, State and Local regulations such as those governing the disposal of hazardous wastes, OSHA Right-To-Know, etc. Ensure that all documents are accounted for. Accomplish the forecast that has been established by the GM and Service Manager. Greet customers in a timely, friendly manner. Let customers who are waiting in line know that they will be helped soon. Communicate with service customers to determine the nature of the mechanical problem(s) and offer logical diagnostic service(s) or repair(s) to satisfy customer problems. Advise customers on the care of their car and the value of maintaining their vehicle in accordance with manufacturer specifications using service menus. Provide accurate estimates, according to Washington State automotive law for all services or repairs sold and offer to return old parts. If the cost of service cannot be established during reception, leave open and contact the customer later by phone for approval. All orders must include proper customer information including: mileage, delivery date, VIN, phone number, etc. Obtain properly documented telephone approval for all Add-On sales when customers are not at the dealership. Properly document repair order changes. Indicate on repair order the exact repair instructions, making a special note of the main reasons the vehicle was brought in. Repair orders must be legible. Carefully inspect every finished repair order for proper completion, pricing accuracy, and legibility. Attend regular weekly morning meetings. Escalate any customer concern of the Dealership to proper management. Follow the service drive dress code. Must have a neat appearance. Perform active delivery to any guest in need. Perform other duties as assigned by Management. Regular attendance is essential. Work in cooperative, positive & professional manner with all personnel in the company. Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work. Must conform to company policy regarding non-discrimination and harassment. Preferred Qualifications: Previous retail sales or customer service experience preferred but not required. A charismatic and relatable personality Ability to communicate suitably through email, phone, or in person A desire and drive to be successful with a positive attitude Qualified candidates will have a valid driver's license, clean driving record, and the ability to pass a background check Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools. Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20lbs or less on a frequent basis and carrying of 10lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. Lexus of Bellevue is an equal opportunity employer and a drug-free workplace

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $16.66 to $19.80 per hour based on experience Sales commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Join the Front Lines of Automotive Excellence at Westlie Ford! Are you a people person who thrives in a fast-paced environment? Ready to turn your passion for cars and customer service into a six-figure career? Bud Clary Auto Group-a family-owned Washington dealership network since 1959-is on the hunt for a driven, high-performing Automotive Service Advisor to join our winning team at Westlie Ford. We're not just selling repairs-we're building relationships and keeping our community rolling. Why Bud Clary? Family-owned, performance-driven, people-focused Established reputation with loyal customers since 1959 High-energy team and positive culture where you can grow and succeed Relocation assistance available! BENEFITS Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program. Retirement Plans: 401(k). PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service. Employee discounts on vehicles, service, and parts Referral bonus program PAY This is a commission based position that pays between $60,000 - $120,000 per year. Your hustle = your paycheck! ESSENTIAL DUTIES Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. MARGINAL DUTIES Being a team player Ability to work in a fast-paced environment Effective Communicator Other duties as assigned Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees. Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Have questions? Contact *************************** Location: Westlie Ford

Job Details LRT - Fife, WA Full TimeLand Rover Tacoma - Service Advisor Land Rover Tacoma, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. We are looking for a team player who has customer service experience or a sales background. This position is on a rotating schedule. This position has a base salary of $2,000 (based off hours clocked) plus personal commission or state Min Wage, whichever is greater. The percentages start at 5% and go up to 9.5% based off production. Subject to eligibility requirements, we offer the following benefits: Bonuses Vacation - based on hire date and paid based on position Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match Responsibilities Include, But Are Not Limited To: Greet customers when they arrive and escort them when they leave Advise customers about warranty protections and potential cost savings Answer questions about service outcome Consult with mechanics about necessary repairs and possible alternatives to expensive work Provide customers with necessary problem/solution information Manage and oversee the service center's workflow and scheduling Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up Attend regular weekly morning meetings Preferred Qualifications: Previous retail sales or customer service experience preferred but not required. Computer experience A charismatic and relatable personality Ability to communicate suitably through email, phone, or in person A desire and drive to be successful with a positive attitude Qualified candidates will have a valid driver's license, clean driving record, and the ability to pass a background check Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools. Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20lbs or less on a frequent basis and carrying of 10lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. Jaguar, Land Rover of Tacoma is an equal opportunity employer and a drug-free workplace.