Automotive Service Advisor jobs at Bud Clary Auto Group - 37 jobs

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959. BENEFITS Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program. Retirement Plans: 401(k). PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service. Employee discounts Referral bonus program PAY This position is commission based, $60,000 - $120,000 per year. ESSENTIAL DUTIES Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up to date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. Bilingual a plus. Driving is an essential function of this position. Applicants must possess a valid driver s license and maintain an acceptable driving record consistent with company insurance standards throughout employment. Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees. Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Have questions? Contact *************************** Location: Auburn VW

Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: Work with an amazing team in a fun environment. Build trusting relationships with customers and recommend products and services that best meet their needs. Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction. Help maintain the location's appearance and cleanliness. Follow all Mister Car Wash safety procedures and policies, including appearance expectations. WHAT YOU NEED: An outgoing personality with strong people and listening skills. The ability to connect with customers. Attention to detail and pride in your work. High energy and interest in being active outdoors in varying temperatures and weather conditions. A strong work ethic and a team-player attitude. Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head

Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: Work with an amazing team in a fun environment. Build trusting relationships with customers and recommend products and services that best meet their needs. Create "Wow" moments for our customers by showing your commitment to outstanding service and hospitality in every interaction. Help maintain the location's appearance and cleanliness. Follow all Mister Car Wash safety procedures and policies, including appearance expectations. WHAT YOU NEED: An outgoing personality with strong people and listening skills. The ability to connect with customers. Attention to detail and pride in your work. High energy and interest in being active outdoors in varying temperatures and weather conditions. A strong work ethic and a team-player attitude. Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $50,000.00 - $120,000.00 Yearly Salary is not negotiable. Zip Code: 98632

Toyota of Renton, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. We are looking for a team player who has customer service experience or a sales background. This position is on a rotating schedule. This position has a base salary of $1,500 (based off hours clocked) plus personal commission or state Min Wage, whichever is greater. The percentages start at 5% and go up to 9.5% based off production. Subject to eligibility requirements, we offer the following benefits: Bonuses Vacation - based on hire date and paid based on position Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match Job Summary: The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. Responsibilities to Include: Maintain customer satisfaction index rating higher than that of the manufacturer, zone or branch average. All Service Advisors must complete tasks on time and complete as promised to customer or the customer must be notified if promised time cannot be met. Always under promise and over deliver. Maintain Dealership-prescribed standard for Hours Per Customer Repair Order Written. Understand and follow Federal, State and Local regulations such as those governing the disposal of hazardous wastes, OSHA Right-To-Know, etc. Ensure that all documents are accounted for. Accomplish the forecast that has been established by the GM and Service Manager. Greet customers in a timely, friendly manner. Let customers who are waiting in line know that they will be helped soon. Communicate with service customers to determine the nature of the mechanical problem(s) and offer logical diagnostic service(s) or repair(s) to satisfy customer problems. Advise customers on the care of their car and the value of maintaining their vehicle in accordance with manufacturer specifications using service menus. Provide accurate estimates, according to Washington State automotive law for all services or repairs sold and offer to return old parts. If the cost of service cannot be established during reception, leave open and contact the customer later by phone for approval. All orders must include proper customer information including: mileage, delivery date, VIN, phone number, etc. Obtain properly documented telephone approval for all Add-On sales when customers are not at the dealership. Properly document repair order changes. Indicate on repair order the exact repair instructions, making a special note of the main reasons the vehicle was brought in. Repair orders must be legible. Carefully inspect every finished repair order for proper completion, pricing accuracy, and legibility. Attend regular weekly morning meetings. Escalate any customer concern of the Dealership to proper management. Follow the service drive dress code. Must have a neat appearance. Perform active delivery to any guest in need. Perform other duties as assigned by Management. Regular attendance is essential. Work in cooperative, positive & professional manner with all personnel in the company. Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work. Must conform to company policy regarding non-discrimination and harassment. Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools. Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20lbs or less on a frequent basis and carrying of 10lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. Toyota of Renton is an equal opportunity employer and a drug-free workplace.

Acura of Seattle, a dealership part of the O'Brien Auto Group, is looking to hire a Service Advisor to the team! Service Advisors are directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. This position has a base salary of $1,400 (based off hours clocked) plus personal commission or state Min Wage, whichever is greater. The percentage is 5% based off of production. Subject to eligibility requirements, we offer the following benefits: Bonuses Vacation - based on hire date and paid based on position. Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match Responsibilities to Include: Maintain customer satisfaction index rating higher than that of the manufacturer, zone or branch average. All Service Advisors must complete tasks on time and complete as promised to customer or the customer must be notified if promised time cannot be met. Always under promise and over deliver. Maintain Dealership-prescribed standard for Hours Per Customer Repair Order Written. Understand and follow Federal, State and Local regulations such as those governing the disposal of hazardous wastes, OSHA Right-To-Know, etc. Ensure that all documents are accounted for. Accomplish the forecast that has been established by the GM and Service Manager. Greet customers in a timely, friendly manner. Let customers who are waiting in line know that they will be helped soon. Communicate with service customers to determine the nature of the mechanical problem(s) and offer logical diagnostic service(s) or repair(s) to satisfy customer problems. Advise customers on the care of their car and the value of maintaining their vehicle in accordance with manufacturer specifications using service menus. Provide accurate estimates, according to Washington State automotive law for all services or repairs sold and offer to return old parts. If the cost of service cannot be established during reception, leave open and contact the customer later by phone for approval. All orders must include proper customer information including: mileage, delivery date, VIN, phone number, etc. Obtain properly documented telephone approval for all Add-On sales when customers are not at the dealership. Properly document repair order changes. Indicate on repair order the exact repair instructions, making a special note of the main reasons the vehicle was brought in. Repair orders must be legible. Carefully inspect every finished repair order for proper completion, pricing accuracy, and legibility. Attend regular weekly morning meetings. Escalate any customer concern of the Dealership to proper management. Follow the service drive dress code. Must have a neat appearance. Perform active delivery to any guest in need. Perform other duties as assigned by Management. Regular attendance is essential. Work in cooperative, positive & professional manner with all personnel in the company. Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work. Must conform to company policy regarding non-discrimination and harassment. Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools. Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20 lbs or less on a frequent basis and carrying of 10 lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling. Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. Acura of Seattle is an equal opportunity employer and a drug-free workplace.

Volvo Cars Tacoma, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. We are looking for a team player who has customer service experience or a sales background. This position is on a rotating schedule. This position has a base salary of $1,400 (based off hours clocked) plus personal commission or state Min Wage, whichever is greater, with a sales percentages starting at 5.5%. Subject to eligibility requirements, we offer the following benefits: Bonuses Vacation - based on hire date and paid based on position. Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match Enjoy more flexibility with a 4/10 work schedule Responsibilities Include, But Are Not Limited To: Greet customers when they arrive and escort them when they leave. Advise customers about warranty protections and potential cost savings. Answer questions about service outcome Consult with mechanics about necessary repairs and possible alternatives to expensive work. Provide customers with necessary problem/solution information. Manage and oversee the service center's workflow and scheduling. Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up. Attend regular weekly morning meetings. Preferred Qualifications: Previous retail sales or customer service experience preferred but not required. Computer experience. A charismatic and relatable personality. Ability to communicate suitably through email, phone, or in person. A desire and drive to be successful with a positive attitude. Qualified candidates will have a valid driver's license, clean driving record, and the ability to pass a background check. Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools. Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20lbs or less on a frequent basis and carrying of 10lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling. Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. Volvo Cars Tacoma is an equal opportunity employer and a drug-free workplace.

Toyota of Kirkland, a dealership part of the O'Brien Auto Group, is currently seeking a full-time Service Advisors. We are looking for a team player who has advising or writing experience will be a commission-based position that is driven off your personal success along with the growth of the store. This position is on a rotating schedule. The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities This position has a base salary of $1,500 (based off hours clocked) plus personal commission or state Min Wage, whichever is greater. The percentages start at 5% and go up to 9.5% based off production. Job Summary: The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. Responsibilities to Include: Maintain customer satisfaction index rating higher than that of the manufacturer, zone or branch average. All Service Advisors must complete tasks on time and complete as promised to customer or the customer must be notified if promised time cannot be met. Always under promise and over deliver. Maintain Dealership-prescribed standard for Hours Per Customer Repair Order Written. Understand and follow Federal, State and Local regulations such as those governing the disposal of hazardous wastes, OSHA Right-To-Know, etc. Ensure that all documents are accounted for. Accomplish the forecast that has been established by the GM and Service Manager. Greet customers in a timely, friendly manner. Let customers who are waiting in line know that they will be helped soon. Communicate with service customers to determine the nature of the mechanical problem(s) and offer logical diagnostic service(s) or repair(s) to satisfy customer problems. Advise customers on the care of their car and the value of maintaining their vehicle in accordance with manufacturer specifications using service menus. Provide accurate estimates, according to Washington State automotive law for all services or repairs sold and offer to return old parts. If the cost of service cannot be established during reception, leave open and contact the customer later by phone for approval. All orders must include proper customer information including: mileage, delivery date, VIN, phone number, etc. Obtain properly documented telephone approval for all Add-On sales when customers are not at the dealership. Properly document repair order changes. Indicate on repair order the exact repair instructions, making a special note of the main reasons the vehicle was brought in. Repair orders must be legible. Carefully inspect every finished repair order for proper completion, pricing accuracy, and legibility. Attend regular weekly morning meetings. Escalate any customer concern of the Dealership to proper management. Follow the service drive dress code. Must have a neat appearance. Perform active delivery to any guest in need. Perform other duties as assigned by Management. Regular attendance is essential. Work in cooperative, positive & professional manner with all personnel in the company. Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work. Must conform to company policy regarding non-discrimination and harassment. Preferred Qualifications: Previous advising/writing, retail sales, and/or customer service experience preferred but not required. A charismatic and relatable personality Ability to communicate suitably through email, phone, or in person A desire and drive to be successful with a positive attitude Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools. Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20 lbs or less on a frequent basis and carrying of 10 lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. Toyota of Kirkland is an equal opportunity employer and a drug-free workplace.

Volkswagen of Kirkland, a dealership part of the O'Brien Auto Group, is currently seeking a full-time Service Advisor. We are looking for a team player who has advising or writing experience will be a commission-based position that is driven off your personal success along with the growth of the store. This position is on a rotating schedule. The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. This position has a base salary of $1,500 (based off hours clocked) plus personal commission or state Min Wage, whichever is greater. The percentages start at 5% and go up to 9.5% based off production. Subject to eligibility requirements, we offer the following benefits: Bonuses Vacation - based on hire date and paid based on position. Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match Responsibilities to Include: Maintain customer satisfaction index rating higher than that of the manufacturer, zone or branch average. All Service Advisors must complete tasks on time and complete as promised to customer or the customer must be notified if promised time cannot be met. Always under promise and over deliver. Maintain Dealership-prescribed standard for Hours Per Customer Repair Order Written. Understand and follow Federal, State and Local regulations such as those governing the disposal of hazardous wastes, OSHA Right-To-Know, etc. Ensure that all documents are accounted for. Accomplish the forecast that has been established by the GM and Service Manager. Greet customers in a timely, friendly manner. Let customers who are waiting in line know that they will be helped soon. Communicate with service customers to determine the nature of the mechanical problem(s) and offer logical diagnostic service(s) or repair(s) to satisfy customer problems. Advise customers on the care of their car and the value of maintaining their vehicle in accordance with manufacturer specifications using service menus. Provide accurate estimates, according to Washington State automotive law for all services or repairs sold and offer to return old parts. If the cost of service cannot be established during reception, leave open and contact the customer later by phone for approval. All orders must include proper customer information including: mileage, delivery date, VIN, phone number, etc. Obtain properly documented telephone approval for all Add-On sales when customers are not at the dealership. Properly document repair order changes. Indicate on repair order the exact repair instructions, making a special note of the main reasons the vehicle was brought in. Repair orders must be legible. Carefully inspect every finished repair order for proper completion, pricing accuracy, and legibility. Attend regular weekly morning meetings. Escalate any customer concern of the Dealership to proper management. Follow the service drive dress code. Must have a neat appearance. Perform active delivery to any guest in need. Perform other duties as assigned by Management. Regular attendance is essential. Work in cooperative, positive & professional manner with all personnel in the company. Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work. Must conform to company policy regarding non-discrimination and harassment. Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools. Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20 lbs or less on a frequent basis and carrying of 10 lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. Volkswagen of Kirkland is an equal opportunity employer and a drug-free workplace.

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $13.20 to $19.80 per hour based on experience Sales Commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The responsibilities of an Express Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past and is invested in the future. Join the Ford Family, where we value service to each other and the world as much as to our customers! Pay Range: $35,000 to $75,000 annually Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance based on age, mileage, and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Monitor the progress of each vehicle throughout the day and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Experience as a service advisor, assistant lane manager, or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent Valid Driver's License with an acceptable driving record Korum Automotive Group offers a comprehensive benefits package that includes: Medical / Dental / Vision Paid Time Off Employer-paid life Insurance Voluntary additional Life, Long-Term Disability, Critical Illness, and/or Accident Insurance Employee Assistance Program (EAP) Paid Holidays 401(k) Salary Deferral Plan with Employer Match Vehicle Purchase Discount Program Discounts on Parts and Service Employee Events and Recognition Company-Paid Uniforms for Specified Positions Paid Training Based on Position Other Potential Compensation: Discretionary Bonuses Incentive Awards Employee Referral Bonuses Years of Service Award Bonuses We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959. BENEFITS Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program. Retirement Plans: 401(k). PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service. Employee discounts Referral bonus program PAY This is a commission based position with the potential to earn $60,000 to $120,000 per year SUMMARY An Automotive Service Advisor sells and schedules needed service work in the service department. ESSENTIAL DUTIES Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. MARGINAL DUTIES Being a team player Ability to work in a fast-paced environment Effective Communicator Other duties as assigned Driving is an essential function of this position. Applicants must possess a valid driver s license and maintain an acceptable driving record consistent with company insurance standards throughout employment. Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees. Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Have questions? Contact *************************** Location: Longview Chevy/Subaru

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959. Our Longview service department is growing substantially, and we are looking to add a Full-Time Experienced Service Advisor to our team. We have created a great working environment with strong service advisors, a hands-on shop manager and many years of loyal customer base. We strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. BENEFITS Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program. Retirement Plans: 401(k). PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service. Employee discounts Referral bonus program PAY This is a commission-based position with an expected pay range of $80,000 to $120,000 per year. Responsibilities Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. Qualifications Organized and friendly personality Juggle multiple, sometimes competing priorities. Be on feet most of the day. Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Driving is an essential function of this position. Applicants must possess a valid driver s license and maintain an acceptable driving record consistent with company insurance standards throughout employment. Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees. Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Have questions? Contact *************************** Location: Bud Clary Longview

Join the Front Lines of Automotive Excellence at Bud Clary Ford of Moses Lake! Are you a people person who thrives in a fast-paced environment? Ready to turn your passion for cars and customer service into a six-figure career? Bud Clary Auto Group a family-owned Washington dealership network since 1959 is on the hunt for a driven, high-performing Automotive Service Advisor to join our winning team in Moses Lake. We re not just selling repairs we re building relationships and keeping our community rolling. Why Bud Clary? Family-owned, performance-driven, people-focused Established reputation with loyal customers since 1959 High-energy team and positive culture where you can grow and succeed Relocation assistance available! BENEFITS Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program. Retirement Plans: 401(k). PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service. Employee discounts on vehicles, service, and parts Referral bonus program PAY This is a commission based position that pays between $60,000 - $120,000 per year. Your hustle = your paycheck! ESSENTIAL DUTIES Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. MARGINAL DUTIES Being a team player Ability to work in a fast-paced environment Effective Communicator Other duties as assigned Driving is an essential function of this position. Applicants must possess a valid driver s license and maintain an acceptable driving record consistent with company insurance standards throughout employment. Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees. Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Have questions? Contact *************************** Location: Bud Clary Ford of Moses Lake

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959. An Automotive Service Advisor sells and schedules needed service work in the service department. BENEFITS Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program. Retirement Plans: 401(k). PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service. Employee discounts Referral bonus program PAY This is a commission based position that pays between $60,000 - $120,000 per year ESSENTIAL DUTIES Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. MARGINAL DUTIES Being a team player Ability to work in a fast-paced environment Effective Communicator Other duties as assigned Driving is an essential function of this position. Applicants must possess a valid driver s license and maintain an acceptable driving record consistent with company insurance standards throughout employment. Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees. Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Have questions? Contact *************************** Location: Moses Lake CDJR

Lexus of Bellevue, a dealership part of the O'Brien Auto Group, is currently seeking a full-time Service Advisors. We are looking for a team player who has advising or writing experience will be a commission-based position that is driven off your personal success along with the growth of the store. This position is on a rotating schedule. The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities This position is paid personal commission or state Min Wage, whichever is greater. The percentages start at 1.0% and go up to 6.5% based off production. Subject to eligibility requirements, we offer the following benefits: Bonuses Vacation - based on hire date and paid based on position. Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match ***This position is on a rotating schedule*** Job Summary: The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. Responsibilities to Include: Maintain customer satisfaction index rating higher than that of the manufacturer, zone or branch average. All Service Advisors must complete tasks on time and complete as promised to customer or the customer must be notified if promised time cannot be met. Always under promise and over deliver. Maintain Dealership-prescribed standard for Hours Per Customer Repair Order Written. Understand and follow Federal, State and Local regulations such as those governing the disposal of hazardous wastes, OSHA Right-To-Know, etc. Ensure that all documents are accounted for. Accomplish the forecast that has been established by the GM and Service Manager. Greet customers in a timely, friendly manner. Let customers who are waiting in line know that they will be helped soon. Communicate with service customers to determine the nature of the mechanical problem(s) and offer logical diagnostic service(s) or repair(s) to satisfy customer problems. Advise customers on the care of their car and the value of maintaining their vehicle in accordance with manufacturer specifications using service menus. Provide accurate estimates, according to Washington State automotive law for all services or repairs sold and offer to return old parts. If the cost of service cannot be established during reception, leave open and contact the customer later by phone for approval. All orders must include proper customer information including: mileage, delivery date, VIN, phone number, etc. Obtain properly documented telephone approval for all Add-On sales when customers are not at the dealership. Properly document repair order changes. Indicate on repair order the exact repair instructions, making a special note of the main reasons the vehicle was brought in. Repair orders must be legible. Carefully inspect every finished repair order for proper completion, pricing accuracy, and legibility. Attend regular weekly morning meetings. Escalate any customer concern of the Dealership to proper management. Follow the service drive dress code. Must have a neat appearance. Perform active delivery to any guest in need. Perform other duties as assigned by Management. Regular attendance is essential. Work in cooperative, positive & professional manner with all personnel in the company. Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work. Must conform to company policy regarding non-discrimination and harassment. Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools. Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20 lbs or less on a frequent basis and carrying of 10 lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. Lexus of Bellevue is an equal opportunity employer and a drug-free workplace.

Lexus of Tacoma, a dealership part of the O'Brien Auto Group, is currently seeking a full-time Service Advisor. We are looking for a team player who has advising or writing experience will be a commission-based position that is driven off your personal success along with the growth of the store. This position is on a rotating schedule. The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. This position is paid 100% commission plus 5.5% of customer pay labor and parts and warranty labor. Subject to eligibility requirements, we offer the following benefits: Bonuses Vacation - based on hire date and paid based on position. Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match Responsibilities can include, but are not limited to: Greet customers when they arrive and escort them when they leave Advise customers about warranty protections and potential cost savings Answer questions about service outcome Consult with mechanics about necessary repairs and possible alternatives to expensive work Provide customers with necessary problem/solution information Manage and oversee the service center's workflow and scheduling Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up Attend regular weekly morning meetings. Preferred Qualifications: Previous retail sales or customer service experience preferred but not required. Reynolds Ignite experience. A charismatic and relatable personality Ability to communicate suitably through email, phone, or in person A desire and drive to be successful with a positive attitude Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools. Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20lbs or less on a frequent basis and carrying of 10lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling. Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. Lexus of Tacoma is an equal opportunity employer and a drug-free workplace.

Join the Front Lines of Automotive Excellence at Westlie Ford! Are you a people person who thrives in a fast-paced environment? Ready to turn your passion for cars and customer service into a six-figure career? Bud Clary Auto Group a family-owned Washington dealership network since 1959 is on the hunt for a driven, high-performing Automotive Service Advisor to join our winning team at Westlie Ford. We re not just selling repairs we re building relationships and keeping our community rolling. Why Bud Clary? Family-owned, performance-driven, people-focused Established reputation with loyal customers since 1959 High-energy team and positive culture where you can grow and succeed Relocation assistance available! BENEFITS Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program. Retirement Plans: 401(k). PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service. Employee discounts on vehicles, service, and parts Referral bonus program PAY This is a commission based position that pays between $60,000 - $120,000 per year. Your hustle = your paycheck! ESSENTIAL DUTIES Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. MARGINAL DUTIES Being a team player Ability to work in a fast-paced environment Effective Communicator Other duties as assigned Driving is an essential function of this position. Applicants must possess a valid driver s license and maintain an acceptable driving record consistent with company insurance standards throughout employment. Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees. Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Have questions? Contact *************************** Location: Westlie Ford

Land Rover Tacoma, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. We are looking for a team player who has customer service experience or a sales background. This position is on a rotating schedule. This position has a base salary of $2,000 (based off hours clocked) plus personal commission or state Min Wage, whichever is greater. The percentages start at 5% and go up to 9.5% based off production. Subject to eligibility requirements, we offer the following benefits: Bonuses Vacation - based on hire date and paid based on position Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match Responsibilities Include, But Are Not Limited To: Greet customers when they arrive and escort them when they leave Advise customers about warranty protections and potential cost savings Answer questions about service outcome Consult with mechanics about necessary repairs and possible alternatives to expensive work Provide customers with necessary problem/solution information Manage and oversee the service center's workflow and scheduling Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up Attend regular weekly morning meetings Preferred Qualifications: Previous retail sales or customer service experience preferred but not required. Computer experience A charismatic and relatable personality Ability to communicate suitably through email, phone, or in person A desire and drive to be successful with a positive attitude Qualified candidates will have a valid driver's license, clean driving record, and the ability to pass a background check Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools. Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20lbs or less on a frequent basis and carrying of 10lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. Jaguar, Land Rover of Tacoma is an equal opportunity employer and a drug-free workplace.