The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Member to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Supervisors. This position has direct interactions with Guests and members of the field operations team.
Summary Of Essential Duties And Responsibilities:
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Qualifications And Skills:
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Benefits
Flexible schedule
Paid time off
401(k)
401(k) matching
Referral program
Employee discount
Paid training
$28k-34k yearly est. 60d+ ago
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Team Member
Burger King 4.5
Burger King job in Caldwell, ID
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Member to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Supervisors. This position has direct interactions with Guests and members of the field operations team.
Summary Of Essential Duties And Responsibilities:
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Qualifications And Skills:
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Benefits
Flexible schedule
Paid time off
401(k)
401(k) matching
Referral program
Employee discount
Paid training
$20k-24k yearly est. 60d+ ago
Restaurant Delivery Driver - Urgently Hiring
Pizza Hut-Star Delco 4.1
Star, ID job
Pizza Hut - Star Delco is currently hiring qualified full time or part time Restaurant Delivery Drivers at our location in Star, ID. As a Restaurant Delivery Driver, your responsibility is to safely and efficiently deliver food orders from our store location to our customers.
Essential Duties and Responsibilities:
-Make safe, efficient, and timely deliveries to customers within trade area
-Provide friendly service and the highest level of hospitality to our customers, including answering customer questions and retrieving payments as needed
-Ensure high quality and accurate food orders using the checklist and observation
-Miscellaneous tasks at the restaurant as needed
-Primary tasks are delivery related
-Maintain a valid driver's license for vehicle delivery driver positions
We look forward to meeting you. Pizza Hut - Star Delco is hiring immediately, so submit your application ASAP.
$33k-44k yearly est. 9d ago
Franchise Business Consultant
Dairy Queen 4.1
Boise, ID job
International Dairy Queen, Inc. (IDQ), based in Minneapolis, Minnesota, is the parent company of American Dairy Queen Corporation and Dairy Queen Canada, Inc. Through its subsidiaries, IDQ develops, licenses, and services a system of more than 7,800 DQ restaurants in more than 20 countries. IDQ is a subsidiary of Berkshire Hathaway, Inc. For more information, visit DairyQueen.com.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
Job Description
JOB OVERVIEW
Provide guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals. This is a home-based (remote) field position in Boise, ID. Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations. Ensure compliance with IDQ policies and system standards. Gain and maintain support of DMA chair people and other key franchisee leadership in achieving operational goals. Engage functional experts when needed. Provide support to other functions when needed.
Primary Accountabilites:
Planning:
Effectively implement and execute the Worldwide Operation's Business Plan (rolling 1-, 2- and 3-year plan) for a particular District. Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)
When and where appropriate, establish and implement effective business plans with franchise owners in the district. Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ's Operations and Marketing Plan.
Consulting:
Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.
Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation's Business Plan and ADQ's operating standards.
Provide impactful advice and counsel to position franchisees for optimal financial health.
Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.
Other
•
Provide support to other departments/functions as needed.
• May assist with new store openings as required.
• Complete Ad Hoc projects as required.
The US national base salary range for this position is $95,120 - $116,522. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.
Qualifications
Education & Qualifications
Bachelor's degree in business, restaurant management, or a related field, or equivalent restaurant operations experience.
4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).
A clean driving record is required.
Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred).
Thorough knowledge of restaurant operations.
Proficient knowledge of marketing, finance, training, human resources, and development.
Well organized with close attention to detail and accuracy.
Creative thinker who can quickly develop innovative ideas across a wide variety of business units.
Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.
Excellent written and verbal communication skills.
Ability to provide excellent customer service to both internal and external clients.
Strong ability to multitask and prioritize multiple projects and requests simultaneously.
Relationship-building skills with the ability to create mutually beneficial relationships with both internal and external clients.
Ability to work quickly in a fast-paced environment with frequent interruptions.
Job also requires
:
Ability to be available and to work occasional evening and weekend hours as necessary, to meet business needs of franchisees.
ServSafe certification
Frequent (4+ hours per day) communication via telephone and email.
Ability to travel overnight for franchisee and staff meetings/visits an average of two weeks per month.
Ability to drive an automobile for franchisee and staff meetings/visits. May require sitting in vehicle up to 8 hours per day, when traveling. Must be able to be insured by company insurance provider.
Ability to travel by airplane as necessary.
Ability to stand on concrete or tiled floors for up to 8 hours per day, when visiting a franchisee location.
No food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen restaurant environment.
Additional Information
Benefits
Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings,
Click Here.
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.
Inclusion & Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.
$95.1k-116.5k yearly 18h ago
Team Member
Jack In The Box, Inc. 3.9
Caldwell, ID job
Now Hiring! "This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION RESUMED: Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting / quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with Jack in the Box procedures, systems, and standards, and 20/20 guest expectations.
Guest Expectations
Well-trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses Smart Selling Standards Jack in the Box as appropriate.
* Is very knowledgeable and answers guest questions quickly and accurately
* Is well prepared and remains calm and productive during busy times; does not look rushed
Neat and Well -Groomed
* (Clean) Follows Jack in the Box uniform and grooming standards.
* Cares about looking nice and professional; shirt is tucked in; hair is contained via hat, visor and / or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.
* Makes guests feel welcome and special by being ready, smiling, and connecting.
* Follows the Jack in the Box Hospitality Model on how to treat guests.
Well-Staffed
* (Clean) Maintains restaurant cleanliness (interior / exterior).
* Is ready and prepared to serve guests as they arrive.
* Is organized and responsible.
* Asks for help, when necessary, to meet guests' needs.
* He is a good team player and assists co-workers when able.
* Follows the Jack in the Box Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Makes sure the food looks and tastes great and is high quality.
* Cares about food presentation; takes the extra time if needed.
* Ensures taste, appearance, and temperature standards are met for all products.
Consistent and Quick Service
* (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.
* Offers consistent, quick service and is always ready and prepared.
Order Accuracy
* (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following Jack in the Box standards.
* Always provides the appropriate number of condiments, napkins, and utensils.
* Repeats the order to guests by looking in the bag / basket as they hand them their food.
* Follows bagging standards to ensure quality and accuracy.
Food Safety
* (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.
* Follows all hand washing and glove procedures.
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests with care and respect.
* Is passionate about serving the guest.
* Has a happy, personality friendly that is engaging both the guest and other employees.
* Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communications and addresses them proactively.
* Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
* Understands that a guest is never an interruption. They are the first priority.
Team Skills
* Treats fellow team members with care and respect.
* It's a good team player.
* You have a positive attitude can-do.
* It is dependable and reliable.
* Is willing to help another.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with people of all backgrounds.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and / or high volume times.
* It takes pride in using systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to solve issues that could compromise food safety or food quality.
* It is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows the products and menu.
* Follows Jack in the Box policies and standards.
Front of Restaurant
* Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In / Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enter order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or deliver orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash dogs, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (ie wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Outdoor
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Back of Restaurant
* Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients / products that have expired or do not meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Open product packages, places in proper storage units, and affixes shelf life Ensures all food and storage areas are kept clean and clean at all times, and you comply with Jack in the Box food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Prepare menu products according to procedure, including: warms / toasts / bread products, operates timers and removes products when timer sounds.
* Prepare fryer products, including: place products in appropriate rack / basket and places in the correct fryer, operate timers, remove / drain product when timer sounds, product codes, places product in appropriate container and / or holding bin.
* Discards ingredients / products that have expired or do not meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; wearing appropriate safety equipment.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash dogs, sweeps and mops floors, carpet vacuums, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (ie wipes down menu boards, order counter,). Visually checks and inspects all areas for cleanliness.
Outdoor
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receive and store products on delivery following established procedures.
QUALIFICATIONS:
* Experience Guest service or food cook / preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.
* Knowledge / Skills / Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment.
* Physical Requirements - Ability to stand and walk approximately 90% -95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate to cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the essential functions of the job. This position description should be applied accordingly.
* Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.*
$21k-26k yearly est. 21d ago
Customer Service Manager
Wendy's 4.3
Meridian, ID job
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk to Me) in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other restaurant management to identify specific opportunities for optimizing and maximizing the profitability of the restaurant.
Responsibilities include:
* Training, monitoring and reinforcing food safety procedures to crew members.
* Acting as Cash Manager as needed, including setting up cash registers at open, reconciling cash registers throughout the shift, and verifying cash at close.
* Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and executing the Daily Operations Plan.
* Performing walk-throughs to ensure the restaurant is ready to open or close and ready for each rush period.
* Perform walk throughs throughout shift with specific focus on items that impact Speed and Friendliness.
* Utilizing flow charts and checklists to ensure complete and timely opens, closes and post rush activities while maximizing labor efficiency.
* Working with restaurant management team to train, develop and communicate with crew members and Team Trainers through Four Corner Training, team huddles, manager meetings, etc. Supervising crew members and Team Trainers in a way that maximizes retention.
* Helping to execute appropriate shift-specific procedures according to the Daily Operations Plan. Assist the restaurant management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
* Executing weekly and positional cleaning schedules by assigning, coaching and following up on cleaning tasks with crew members.
* Conducting regular table visits to gain feedback on customer experience and coaching crew members based on findings.
* Running and analyzing Voice of the Customer reports to diagnose Speed and Friendliness opportunities. Take appropriate action with crew members to improve performance and celebrate wins.
* Navigating the Voice of the Customer dashboard and checking, resolving and closing the loop on customer alerts, cases and comments.
* Reviewing and maintaining Throughput Tracking charts to identify opportunities in Speed of Service.
* Assisting General Manager in maintaining labor budgets by utilizing forecasts, hourly sales readings and daily variance reports to adjust labor as needed.
* Assisting General Manager with completing weekly crew schedules.
* Assisting the General Manager in screening applications and conducting crew interviews.
* Assisting General Manager with maintaining and updating Restaurant Communication Board.
What you can expect
* Direct Deposit
* Free Meals
* Pay for Grades--we pay you for being an excellent student!
* Paid Vacation
* Annual Performance Review and Performance Based Wage Increases
* Quarterly Bonuses based on restaurant performance
* Medical, Dental and Vision Benefits
* On the Job Training
* Advancement Opportunities
* Fun, Recognition and Team Environment
* 401(k) - not matched
* Shoe Credits
What we expect from you
* High School Diploma or GED.
* Must be 18 years of age.
* Must be able to pass criminal background check and drug screening.
* One or more years of restaurant experience preferred.
* Ability to multi-task while maintaining composure and give sound advice and direction.
* Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
* Must exhibit professionalism, composure and discretion when expediting or resolving all customer related concerns and issues.
* Ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures.
* Must be able to stand for prolonged periods of time.
* Ability and willingness to wear a headset.
* Physical ability to lift (up to 25-50 pounds as necessary), reach, push, pull, bend kneel and stoop.
* Must be available to report to work promptly and regularly, as well as work all dayparts and days of the week.
* May be required to transfer from one location to another and must have the ability to travel to other restaurants as business needs dictate.
* Must have or be willing to obtain ServSafe certification.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$25k-33k yearly est. 60d+ ago
Certified Store Trainer (For Current Employees)
Chick-Fil-A 4.4
Meridian, ID job
FOR EXISTING TEAM MEMBERS ONLY
Responsibilities of a Certified Store Trainer include but are not limited to:
-Demonstrates a consistent positive attitude, shows a hard working spirit, shows a commitment to Chick-fil-A policies and procedures, understanding of right from wrong, sets the example for a model team member!
-Train new and existing team members
$28k-34k yearly est. 60d+ ago
Service Champion
Taco Bell 4.2
Mountain Home, ID job
Live Más with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed! To ensure clear communication with both customers and team members, basic proficiency in reading, writing, and speaking English is required for all employees.
We offer the following :
+ A commitment to promote from within
+ Training and mentorship programs
+ Reward and recognition culture
+ Competitive Pay
+ Free meals
+ Flexible schedules- day, night, evening, and late night shifts
+ Career advancement and professional development opportunities
+ Medical benefits
+ PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
The responsibilities of the team member will include:
+ Interaction with customers: receiving orders, processing sales and monies, and managing customer issues.
+ Preparation of products.
+ Maintaining quality of product.
+ Monitoring all service equipment.
+ Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
+ Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
+ Must be at least 16 years of age
+ Accessibility to dependable and reliable transportation
+ Excellent communication skills, management/leadership and organizational skills.
+ Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
+ Attendance and Punctuality a must
+ Operating of cash register as needed and making change for other cashiers.
+ Basic Math skills
+ Complete training certification
+ Enthusiasm and willing to learn
+ Team player
+ Commitment to customer satisfaction
+ Have a strong work ethic
$18k-24k yearly est. 60d+ ago
Area Lead (For Current Employees)
Chick-Fil-A 4.4
Meridian, ID job
FOR EXISTING EMPLOYEES ONLY
Purpose of Area Leader:
To assist Supervisors in running shift and serving guests
Responsibilities:
Build a positive culture
Supports Trainer
Coaching current and new employees in proper procedures
Know CEM scores and goals
Solve customer problems
Sending people on breaks
Solving basic register issues
Refunds
Routing KPS Screens
Call IT when technology is not working
Recall, communicate and prepare catering orders
Know basic Food Safety
Know how to do a Safe Daily Critical
Ensure it is completed twice a day
Communication between both Front of House and Back of House
Complete Cleaning Duties list and keep staff on task (give out closing tasks)
Being an added Leader during peak times
$21k-27k yearly est. 60d+ ago
Co Manager
Wendy's 4.3
Meridian, ID job
Meridian, MS
Statement of Purpose:
The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
1.Builds sales by promoting customer satisfaction.
2.Manages costs by monitoring crew prep, production, and procedures execution.
3.Tracks waste levels by using established procedures and monitoring crew position procedures.
4.Communicates to unit manager any problems in sales and profit related to shift management.
5.Assists unit manager in executing store sales and profits plan as defined.
6.Monitors food costs to eliminate waste and theft.
Staffing
1.Hires, trains and terminates crew members to ensure adequate coverage.
2.Utilizes W.O.T.C.
3.Monitors crew turnover rate and causes; makes recommendations to the unit manager.
Quality
1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
2.Monitors product quality by managing crew performance and providing feedback.
Service
1.Takes service times and determines efficiency.
2.Trains crew to respond promptly to customer needs.
3.Trains crew in customer courtesy.
4.Takes corrective action with crew to improve service times.
5.Trains crew to solicit feedback to determine customer satisfaction.
6.Establishes and communicates daily S.O.S. goals.
Cleanliness
1.Trains crew to maintain store cleanliness during shift.
2.Follows store cleaning plan.
3.Directs crew to correct cleaning deficiencies.
Training
1.Trains crew in new products.
2.Assists unit manager in training new assistant managers in training.
3.Trains crew using the Crew Orientation and Training process.
4.Trains new crew in initial position skills.
5.Cross-trains crew as necessary for efficient coverage of positions during shifts.
6.Recognizes high-performing crewmembers to unit manager.
Controls
1.Follows flowcharts to ensure crew is meeting prep and production goals.
2.Monitors inventory levels to ensure product availability.
3.Maintains security of cash, product and equipment during shifts.
4.Follows store priorities set by the unit manager.
5.Follows store plan set by the unit manager.
6.Ensures proper execution of standards and procedures when managing shifts.
7.Manages shift to Q.S.C. level of 80% or better.
8.Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
1.Follows procedures outlined in the Operations manual.
2.Maintains safe working conditions in store as outlined in company policies and procedures.
3.Follows company policy for cash control.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
1.Performs administrative duties as required by the unit manager.
2.Writes crew schedule to meet plans and objectives of unit manager.
3.Complies with company standards for crew benefits if applicable.
Maintenance
1.Follows Preventative Maintenance Program.
2.Trains and monitors crew to maintain equipment.
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with crew.
2.Manages crew in a manner which maximizes retention.
3.Follows grievance process when crew members bring problems to Co-Manager's attention.
4.Executes plans to reduce crew turnover.
5.Provides consistent crew communication.
6.Provides priorities and task assignments to crew to accomplish store goals.
7.Mentors crewmembers who express interest in leadership positions.
8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation.
Performance Management
1.Takes appropriate corrective action in response to performance problems of crew.
2.Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
1. Wendy's operating systems and procedures.
2. Wendy's policies and procedures related to job responsibilities.
3. Supervisory practices.
4. Interviewing practices.
5. Crew orientation and training program.
Education
1. College degree or equivalent experience in operations.
Experience
1. 1 year of line operations experience in the restaurant industry.
2. Must be able to perform all restaurant operations positions/functions
Other
1. The Co-Manager job requires standing for long periods of time without a break.
2. The Co-Manager job requires being able to meet the requirements of all subordinate positions.
3. Must possess valid drivers license.
4. Entering and leaving vehicle multiple times
5. Physical inspections of all areas of restaurant
6. Lifting up to 50 lbs
7. Move and inspect all supplies in restaurant
8. Work in hot and cold environments (restaurant, cooler, freezer)
$37k-47k yearly est. Auto-Apply 60d+ ago
Hourly Shift Leader
Burger King 4.5
Burger King job in Meridian, ID
The Hourly Shift Leader (SS) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The Hourly Shift Leader supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Hourly Shift Leader operates under the direction of the RGM and directly manages a shift of Team Members.
Profitability:
Follows all cash control and security procedures (e.g. safe counting, cash drawers)
Maintains inventory by performing Daily and Weekly inventory inspections
Receives inventory truck orders
Guest:
Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
People:
Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance
Operations:
Sets an example for Team Members by working hard to implement shift plan and drive operational results
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates Team Members during the shift on each of the workstations
Reviews restaurant results to identify successes and areas for improvement
Ensures that restaurant upholds operational and brand standards
*Performs duties of the Team Member when necessary
Qualifications And Skills:
Must be at least eighteen (18) years of age
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous quick service restaurant experience
Demonstrated understanding of guest service principles
Benefits
Flexible schedule
Paid time off
401(k)
401(k) matching
Referral program
Employee discount
Paid training
$25k-30k yearly est. 60d+ ago
Manager
Subway 4.2
Boise, ID job
As part of the Subway Team, you as a Manager will focus on eight main things:
Providing an excellent guest experience
Ensuring that great food is prepared & served
Keeping our restaurants functional, clean and beautiful
Managing inventory and money control systems
Coordinating local marketing initiatives, including community outreach
Recruiting staff
Maintaining standards of restaurant safety and security
Being a team player
In addition to the role of a Manager, key parts of your day to day will consist of:
Recruiting and rewarding outstanding Team members
Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes
Maintaining business records and analyzing them to help increase sales
Identifying and contacting prospective Guests to promote sales
Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window
Planning special events and promotions
As a Subway Team Member, you'll have access to:
Brand partnership discounts
Scholarship Opportunities
Opportunity to earn University course credits
Hands on career experience in a restaurant business
PREREQUISITES Education: High school diploma or equivalent, college degree preferred Experience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff.
ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential.
Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
*You will receive training on your roles and responsibilities
Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location
$25k-45k yearly est. 13d ago
Supervisor (For Current Employees)
Chick-Fil-A 4.4
Meridian, ID job
FOR EXISTING TEAM MEMBERS ONLY
Responsibilities of a Supervisor include but are not limited to:
Demonstrates a consistent positive attitude, shows a hard working spirit, shows a commitment to Chick-fil-A policies and procedures, understanding of right from wrong, sets the example for a model team member!
Presents leadership skills in a caring and firm enough standard for the employees around you.
Manages people and systems of the part of the restaurant you are skilled in.
Benefits include:
1 week paid vacation after one year
competitive pay
employee meals
flexible scheduling
$28k-35k yearly est. 60d+ ago
Crew Member
Burger King 4.5
Burger King job in Boise, ID
The Crew Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Crew Member to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Supervisors. This position has direct interactions with Guests and members of the field operations team.
Summary Of Essential Duties And Responsibilities:
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Qualifications And Skills:
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Benefits
Flexible schedule
Paid time off
401(k)
401(k) matching
Referral program
Employee discount
Paid training
$20k-25k yearly est. 60d+ ago
Kitchen Manager
Wendy's 4.3
Garden City, ID job
Why Wendy's A Wendy's Kitchen Manager is responsible for ensuring we are upholding our commitment to quality. In this role, you directly impact the ability of the restaurant to "Delight Every Customer" by ensuring compliance in the areas of service, production, quality and food safety. You are instrumental in the restaurant's ability to deliver our core menu of high quality items, along with our limited time (LTO) menu options. You will partner with other restaurant management to identify specific opportunities for optimizing and maximizing the profitability of the restaurant.
Responsibilities include:
* Training, monitoring and reinforcing food safety procedures to crew members.
* Acting as Cash Manager as needed, including setting up cash registers at open, reconciling cash registers throughout the shift and verifying safe cash at open, close and shift change.
* Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and executing the Daily Operations Plan.
* Performing walk-throughs to ensure the restaurant is ready to open or close and ready for each rush period.
* Perform walk throughs throughout shift with specific focus on items that impact Taste and Accuracy.
* Utilizing flow charts and checklists to ensure complete and timely opens, closes and post rush activities while maximizing labor efficiency.
* Working with restaurant management team to train, develop and communicate with crew members and Team Trainers through Four Corner Training, team huddles, manager meetings, etc. Supervising crew members and Team Trainers in a way that maximizes retention.
* Leading the kitchen team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees.
* Monitoring product cooking, labeling, holding and rotation to ensure only safe, fresh quality product is served while minimizing waste.
* Helping to execute appropriate shift-specific procedures according to the Daily Operations Plan. Assist the restaurant management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
* Following up and ensuring resolution of Taste and Accuracy issues as indicated in Voice of the Customer reports.
* Impacting restaurant food cost by verifying inventory received on truck orders, completing and analyzing daily shift inventory counts, receiving and entering product credits and transfers into the back office system, monitoring and tracking waste, adjusting forecasts, prep and bin charts, and assisting restaurant management team in creating and utilizing actions plans to impact food cost.
* Checking inventory levels and placing food orders.
* Executing weekly and positional cleaning schedules by assigning, coaching and following up on cleaning tasks with crew members.
What you can expect
* Direct Deposit
* Free Meals
* Pay for Grades--we pay you for being an excellent student!
* Paid Vacation
* Annual Performance Review and Performance Based Wage Increases
* Medical, Dental and Vision Benefits
* On the Job Training
* Advancement Opportunities
* Fun, Recognition and Team Environment
* 401(k) - not matched
* Shoe Credits
What we expect from you
* High School Diploma or GED.
* Must be 18 years of age.
* Must be able to pass criminal background check and drug screening.
* One or more years of restaurant experience preferred.
* Ability to multi-task while maintaining composure and give sound advice and direction.
* Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
* Must exhibit professionalism, composure and discretion when expediting or resolving all customer related concerns and issues.
* Ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures.
* Must be able to stand for prolonged periods of time.
* Ability and willingness to wear a headset.
* Physical ability to lift (up to 25-50 pounds as necessary), reach, push, pull, bend kneel and stoop.
* Must be available to report to work promptly and regularly, as well as work all dayparts and days of the week.
* May be required to transfer from one location to another and must have the ability to travel to other restaurants as business needs dictate.
* Must have or be willing to obtain ServSafe certification.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$34k-44k yearly est. 60d+ ago
Team Member
Burger King 4.5
Burger King job in Garden City, ID
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Member to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Supervisors. This position has direct interactions with Guests and members of the field operations team.
Summary Of Essential Duties And Responsibilities:
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Qualifications And Skills:
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Benefits
Flexible schedule
Paid time off
401(k)
401(k) matching
Referral program
Employee discount
Paid training
$17k-22k yearly est. 60d+ ago
AM Team Leader
Chick-Fil-A 4.4
Nampa, ID job
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
Full-time and Part-time
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Team Leader Responsibilities:
Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Count drawers and finalize day
Excellent communication skills, both written and spoken
Qualifications and Requirements:
Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
$25k-32k yearly est. 60d+ ago
Team Member
Burger King 4.5
Burger King job in Nampa, ID
Do you want to work in a brand new Burger King? Are you enthusiastic about providing exceptional guest service in a fast-paced environment? Do you want to gain valuable work experience? The new Burger King located at 11110 W Karcher Rd in Nampa has immediate openings!
As a Team Member, you will work closely with the Restaurant General Manager, Assistant Managers and other Team Members to maintain operational standards and give our guests a great dining experience.
Responsibilities:
Greet guests with a smile, take orders, and process payments
Prepare and package food and drink products
Maintain cleanliness in the restaurant, including dining room, restroom, and exterior
Adhere to health and safety standards
Stock inventory items as needed
Ensure prompt and regular attendance
Follow Burger King uniform and grooming standards
Qualifications and Skills:
Must be at least sixteen (16) years old
Comfortable working in a fast-paced environment
Friendly and professional interactions with guests and coworkers
Willingness to learn all areas of restaurant operations
Available to work evenings, weekends, and holidays
Why Join Us:
Flexible schedule
Health, dental, and vision insurance
401k matching
Employee discount
Paid training
Location: Burger King Karcher 11110 W Karcher Rd, Nampa, ID 83651, USA
Apply now and be a part of our fun and dynamic team at Burger King!
Work schedule
Weekend availability
Monday to Friday
8 hour shift
Day shift
Night shift
Holidays
Benefits
Flexible schedule
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Paid training
$24k-28k yearly est. 60d+ ago
Food Champion
Taco Bell 4.2
Meridian, ID job
Live Más with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed! To ensure clear communication with both customers and team members, basic proficiency in reading, writing, and speaking English is required for all employees.
We offer the following :
+ A commitment to promote from within
+ Training and mentorship programs
+ Reward and recognition culture
+ Competitive Pay
+ Free meals
+ Flexible schedules- day, night, evening, and late night shifts
+ Career advancement and professional development opportunities
+ Medical benefits
+ PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
The responsibilities of the team member will include:
+ Interaction with customers: receiving orders, processing sales and monies, and managing customer issues.
+ Preparation of products.
+ Maintaining quality of product.
+ Monitoring all service equipment.
+ Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
+ Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
+ Must be at least 16 years of age
+ Accessibility to dependable and reliable transportation
+ Excellent communication skills, management/leadership and organizational skills.
+ Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
+ Attendance and Punctuality a must
+ Operating of cash register as needed and making change for other cashiers.
+ Basic Math skills
+ Complete training certification
+ Enthusiasm and willing to learn
+ Team player
+ Commitment to customer satisfaction
+ Have a strong work ethic
$28k-33k yearly est. 60d+ ago
Team Member
Burger King 4.5
Burger King job in Meridian, ID
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Member to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Supervisors. This position has direct interactions with Guests and members of the field operations team.
Summary Of Essential Duties And Responsibilities:
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Qualifications And Skills:
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Benefits
Flexible schedule
Paid time off
Referral program
Employee discount
Paid training
401(k)
401(k) matching