You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive--thru, taking and ringing up orders, handling payment and thanking customers.
You will also be responsible for cleaning customer areas.
$27k-34k yearly est. 60d+ ago
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Team Member
Taco Bell 4.2
Live Oak, CA job
Live Oak, FL Join Our Team at Taco Bell | Luihn VantEdge! Are you someone who loves making people smile and working in a fun, fast-paced environment? Taco Bell is the place for you! Whether you're saving for something special, looking to grow your career, or just want to be part of an amazing team - we've got you covered.
Why You'll Love Working Here as a Team Member:
* Free meal every shift - because tacos make everything better
* Flexible scheduling - we'll work around your classes or other commitments
* Paid time off - yes, even in the restaurant industry (for full-time employees)!
* Career growth opportunities - move up into leadership and management roles as you learn and grow
What You'll Get From Us as a Team Member:
* Clear leadership and support
* Coaching to help you succeed in a fast-moving environment
* A fun, energetic team that celebrates wins together
* Real opportunities to build a long-term career
What We'll Count On You For:
* Taking orders, handling transactions, and creating an awesome guest experience
* Preparing delicious food with care and consistency
* Keeping things clean, organized, and running smoothly
* Bringing positive energy to every guest interaction, every shift
Qualifications
Experience That Sets You Up for Success:
Crew Member
* Cashier
* Barista
* Fast Food
* Customer Service
* First Job
* New Store Openings
* Back of House
Details:
* Part-time and full-time positions available
* Must be at least 16 years old
Please note: As part of our onboarding process, all employees are screened against the national sex offender registry, as we employ minors. Job offers are contingent upon satisfactory results.
"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
$26k-32k yearly est. 3d ago
Manager in Training CA
Taco Bell 4.2
Chico, CA job
The Manager in training (MIT) provides additional management coverage of operating hours and direct supervision of operations to an individual Taco Bell unit. Like the Restaurant General Manager, they are accountable for the organized, eficient, and proitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality and speed of service. The AGM directly performs hands on operational work on an ongoing basis to train employees, respond to guest service needs or otherwise role model appropriate skills and behaviors in their restaurant.
Duties and Responsibilities:
+ Greet customers with a friendly demeanor and accurately take their orders.
+ Prepare and package food and drink products according to restaurant standards.
+ Operate cash registers, process payments, and provide change to guests.
+ Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
+ Assist with food prep and dishwashing as needed.
+ Restock inventory and supplies.
+ Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
+ Offers ongoing coaching and feedback to team members.
+ Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
+ Assist with any safety concerns in the workplace.
+ Reports any serious issues to their manager and HR as needed.
+ Conducts food safety and prep audits daily.
+ Conducts daily inventory monitors performance and shares responsibility for cash procedures.
+ Assist with schedule creation and deploying the team correctly.
+ Monitor speed of service and resolve bottlenecks to achieve goals.
+ Monitors inventory and food preparation on a daily basis to adhere to company standards.
+ Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift stafing and crew deployment.
+ Analyzes sales, labor, inventory, and controllable expenses on a continual basis and takes corrective action to meet or achieve margins and sales targets. Maintains day to day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits. Assist the RGM to maintain proper time keeping and payroll procedures.
Qualifications
Knowledge and Skill Requirements:
+ Must be at least 18 years old or older.
+ Strong preference for an internal promote who has completed all required learning zone training and certifications.
+ High school diploma or GED is required.
+ Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
+ Legal right to work in the United States.
+ Have open availability and the ability to work flexible hours and all shifts as needed.
+ Basic math and reading skills.
+ Excellent oral and written communication skills
+ Ability to learn quickly with a can-do attitude.
+ Comes to work with good hygiene.
+ Has reliable transportation and able to arrive to work on time.
+ Demonstrated ability to maintain financial controls and coach and train employees.
+ A positive, friendly, and courteous attitude.
The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
$32k-39k yearly est. 45d ago
Crew CA
Taco Bell 4.2
Chico, CA job
Crew Members are responsible for providing excellent customer service, preparing food and beverages, and maintaining cleanliness in the restaurant. Key duties include greeting customers, taking orders, processing payments, and ensuring food safety standards are met. Crew members work in a fast-paced environment and must be able to handle multiple tasks eficiently while maintaining a friendly and professional demeanor.
Duties and Responsibilities:
+ Greet customers with a friendly demeanor and accurately take their orders.
+ Prepare and package food and drink products according to restaurant standards.
+ Operate cash registers, process payments, and provide change to guests.
+ Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
+ Assist with food prep and dishwashing as needed.
+ Restock inventory and supplies.
+ Ensure compliance with all food safety regulations and policies.
+ Promote new menu items and provide recommendations when asked.
+ Assist with opening and closing tasks.
Qualifications
Knowledge and Skill Requirements:
+ Must be at least 16 years old or older (must provide proof of age and work permit if under 18 years old).
+ Legal right to work in the United States.
+ Ability to work flexible hours.
+ Basic math and reading skills.
+ Ability to learn quickly with a can-do attitude.
+ Comes to work with good hygiene.
+ Has reliable transportation and able to arrive to work on time.
+ A positive, friendly, and courteous attitude
The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
$22k-28k yearly est. 45d ago
Team Member
Taco Bell 4.2
Corning, CA job
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive--thru, taking and ringing up orders, handling payment and thanking customers.
You will also be responsible for cleaning customer areas.
$24k-29k yearly est. 60d+ ago
Taco Bell Team Member-Service Champion
Taco Bell 4.2
Canyondam, CA job
Canyon Country, CA JOB TITLE: Team Member (TM) - Service Champion SUPERVISOR: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE A Team Member is someone who enjoys people and is excited about working on a winning team! They come to work with a Positive, Can-Do Attitude! Every day!
MAJOR RESPONSIBILITIES
* As a brand ambassador, assist in creating lifelong connections with customers.
* Provide exceptional customer service at all times.
* Ensure accuracy while processing payments and inputting orders.
* Prepare and serve food/beverages quickly and efficiently while following food safety guidelines.
* Maintain a clean and safe work environment.
* Follow all company policies and procedures.
* Maintain a professional appearance.
BENEFITS
* DRG Cares Grant Program: Grants to assist employees with life challenges and financial assistance.
* DRG Savings Marketplace: Exclusive access to discounts for DRG employees.
* Employee Assistance Program: Counseling services, legal support, travel assistance, etc.
* Live Mas Scholarship Program
* Employee Referral Program
* Education Benefits: GED reimbursement, free second language education, etc.
* DailyPay: Program that allows you to get your paychecks daily.
LEADERSHIP BEHAVIORS
* Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gathers first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Action Oriented: Enjoys working hard; is action-oriented and full of energy for challenging tasks; not fearful of acting with minimal planning; seizes more opportunities than others.
* Ethics and Values: Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what they preach.
* Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when they disagree.
KEY RELATIONSHIPS
* Customers
* Colleagues
* Internal Teams & Vendors
KNOWLEDGE & SKILL REQUIREMENTS
* Education: Basic math and reading proficiency.
* Age Requirement: Must be at least 16 years old.
* Compliance: Maintain a valid Health Card or Work Permit as required by state or local regulations.
* Communication: Strong verbal communication skills.
* Physical Requirements:
* Ability to stand and walk continuously throughout scheduled shift.
* Ability to lift up to 50 pounds.
* Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive motions.
ABOUT US
Diversified Restaurant Group is a people-first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family!
What started as a 30-unit Taco Bell business in 2012 has since grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada, along with Arby's restaurants in Alaska, California, and Nevada. We have more than 9,000 team members and continue to grow every day!
DISCLAIMER
You are applying to Angel City Bell, LLC a franchisee of Taco Bell. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs
$28k-35k yearly est. 60d ago
KFC Shift Supervisor C750151
KFC 4.2
Willows, CA job
Getting Started * Job you are applying for: KFC Shift Supervisor at the following location(s): C750151 - Willows, CA Resume Application View Job Description - KFC Shift Supervisor Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts.
Requirements:
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - We have a GREAT culture at KFC and look for GREAT people to add to our family. You know who you are --honest, energetic and fun. Able to get along and talk easily with people. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge. - A natural leader, you want to be captain because you can bring together a winning team.. You're all about teaching new things and motivating the team to work together. - You set high standards for yourself and the people you work with - you love keeping things fun for the team and the customers. - You want to learn how to run great restaurants from the best restaurant managers in the business. - And, you hold a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
Additional Info:
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting their careers, looking for a flexible second job or continuing to work after retirement. At KFC, what you do matters! If you want a fun, flexible job and be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!
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Disability Accommodation for Applicants
KFC is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ******************** or **************.
This email address is reserved for individuals who require an accommodation due to a disability only. The KFC representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.
$30k-38k yearly est. 60d+ ago
Taco Bell General Manager
Taco Bell 4.2
Canyondam, CA job
JOB TITLE: General Manager (GM) SUPERVISOR: Area Coach (AC), Director of Operations (DO) STATUS: Non-Exempt BASIC PURPOSE: The General Manager serves as a mentor and leads their team to success, ensuring optimal performance and, as a result, smooth operations and exceptional customer experience. They are responsible for striving to achieve maximum profitability for the restaurant, which includes being selective in recruitment efforts, consistent training and providing quality food. This role is crucial for creating company culture that is aligned with DRG's values.
MAJOR RESPONSIBILITIES:
- Team Development: Identify, train and mentor a team of high-potential individuals, empowering them to become leaders and excel in their roles.
- Operational Excellence: Striving to create world-class operations which include exceptional customer service, pristine restaurants that serve excellent food, and strong financials.
- P&L Management: Maintaining consistently strong financial results by taking actions that keep costs to a minimum result in maximum profitability and keep costs to a minimum.
- Leadership: Making sound and effective decisions in addition to serving as a liaison between upper management and the team while adhering to an open-door policy.
- Training & Development: Conduct ongoing training workshops, provide constructive feedback in real-time, and stress the importance of continuous learning and growth to the team.
- Culture & Values: Actively reinforce DRG's culture and values by incorporating individual and team recognition, promoting inclusivity, and fostering a fun and respectful atmosphere.
- Compliance: Enforcing adherence with company policies, procedures and local regulations.
BENEFITS:
- DRG Cares Grant Program - Grants to assist employees with life challenges and financial assistance
- DRG Savings Marketplace- Exclusive access to discounts for DRG employees
- Employee Assistance Program - Counseling services, legal support, travel assistance, etc.
- Live Mas Scholarship Program
- Employee Referral Program
- Education Benefits - GED reimbursement, free second language education, etc.
- DailyPay- Program that allows you to get your paychecks daily.
LEADERSHIP BEHAVIORS:
Hiring & Staffing - Possess a keen eye for identification and hiring top-tier talent in addition to fostering an environment of growth and leadership.
Integrity and Trust - Is widely trusted and viewed as a transparent individual; abides by an open-door policy; keeps necessary information confidential.
Motivating Others - Inspires their team to achieve great heights while also maintaining high expectations and ensuring everyone's input is valued and taken into consideration.
Analytical Thinking - Welcomes challenges and is able to develop solutions through the use of logic and strategy.
Results Driven - Constantly and consistently exceeding goals all while obsessing over the restaurant's success.
KEY RELATIONSHIPS:
- Internal- Develop strong working relationships with your team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
- External- Build rapport and trust with guests, creating memories while maintaining the restaurant's reputation for quality and service.
KNOWLEDGE & SKILL REQUIREMENTS:
- Must be 18 years or older.
- High School Diploma (or equivalent).
- At least 2 years of restaurant experience with proven leadership ability.
- Must be able to read, speak and write in English.
- Must pass the SERV Safe Certification Course and Exam. Maintain current health card in adherence with local/state requirements.
- This position requires an average 45-hour work week with flexible availability (nights, weekends, holidays).
- Reliable transportation, clear criminal background check, and an acceptable Motor Vehicle Record (MVR).
ABOUT US: Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012, has since grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby's restaurants in Alaska, California, and Nevada. We have more than 9,000 team
members and continue to grow every day!
DISCLAIMER: You are applying to Angel City Bell, LLC, a franchisee of Taco Bell. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
$48k-64k yearly est. 60d ago
Service Champion 20019
Taco Bell 4.2
Yuba City, CA job
Yuba City, CA You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Job Summary
The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail.
Responsibilities
* Taking orders or preparing food
* Assisting in resolving any service or food issues
* Maintaining food-safety standards and maintaining a clean
* Safe work and dining environment
Qualifications
A successful candidate will have
* a clean and tidy appearance
* good work habits
* a positive attitude.
Benefits/Perks
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. We see each employee as an entire person and offer benefits to encourage work-life balance. That's why we offer time to relax and recharge so you can be your best at home and at work.
We Work-Hard, Play-Hard:
* Flexible schedules
* Up to four weeks of vacation per year determined by level in organization
* Sick Leave
Health & Wellness:
* Worker's Compensation Insurance
* State Disability Insurance
* Competitive Pay
* Bonus determined by your level in the organization
$27k-38k yearly est. 60d+ ago
Restaurant Manager
Jack In The Box, Inc. 3.9
Oroville, CA job
Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements.
KEY DUTIES/RESPONSIBILITIES:
* Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and crew; identifies and develops internal candidates for management and Team Leader positions. Works with restaurant management team to ensure all facets of "My Promise to You" and the Service Profit Chain are executed; creates a restaurant environment that is "employee friendly," fun, clean and safe; takes accountability for motivating and inspiring employees to achieve high performance; treats all employees with respect and dignity; and regularly recognizes and rewards employees. Understands and utilizes JIB systems, processes, and tools; and complies with all state and federal labor laws and regulations.
* External Service: Manages daily activities to achieve excellence in restaurant operational performance. Provides an exceptional experience for the guests by ensuring proper training and holding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with JIB systems, procedures, and food safety requirements. Reviews practices and modifies as needed to continuously improve the guest experience; maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution. Ensures management team and crew understands and operates all systems correctly. Maintains the brand image of restaurant cleanliness, maintenance, and excellent service. Serves as a role model for excellent guest service.
* Sales & Profits: Utilizes management information tools to analyze restaurant operational and financial performance each Period, including the I&E, quality and service reports, health inspections, HACCP, etc; identifies trends and implements action plans for improvement; uses data to analyze business results and consults with regional and CSC resources as needed. Focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain and understanding its impact on the overall business. Considers cost/benefit impact of financial decisions and works to protect the JIB brand. Monitors costs and adherence to budget and restaurant goals.
SELECTION SKILLS/QUALITIES:
* Fostering the Culture: Demonstrates a passion for the business and pride in Jack in the Box; ability to manage professionally with integrity, honesty, and trust that promotes the Jack in the Box culture and values; demonstrates high ethical standards; treats employees and guests with respect; and actively listens and communicates timely, clearly, and accurately with management team and crew. Remains calm when challenged or placed under pressure; calms others who are confronted with a difficult situation or task; and effectively manages conflict.
* Training/Coaching/Development: Serves as a strong role model who motivates and inspires employees; effectively trains, coaches, and provides time for employees to learn; identifies employees' potential and fosters development for promotion to the next level; and demonstrates patience and commitment toward development of employees. Values effective job performance and ensures restaurant team receives recognition and expression of gratitude. Understands the importance of, and provides employees with quality and timely performance feedback and reviews.
* Guest Focus: Is passionate about providing a high quality guest experience that is evident to our guests. Understands guests' perspectives and focuses efforts on ensuring consistent, quality service that exceeds guests' expectations. Demonstrates guest service techniques and ability to manage in a fast-paced environment.
* Food Quality/Safety: Demonstrates a strong awareness and concern for food quality and safety, and restaurant cleanliness; and is dedicated to consistently serving great food to guests and conveys importance to restaurant team. Demonstrated ability to utilize systems and perform duties within established structure.
* Business Management: Is willing and able to adjust to multiple demands, shifting priorities, ambiguity and change; understands the importance of change and implements, manages, and supports change initiatives; maintains a strong sense of urgency; and works toward achieving goals. Consistently makes high quality decisions based on experience, policy and procedure, or knowledge of the setting; and exercises discretion and independent judgment on important restaurant business matters. Attends to priorities, delegates work, and systematically conducts follow up; demonstrates attention to detail; and is well organized in all aspects of job performance.
* Performs other related duties, tasks and responsibilities as required, assigned and directed.
QUALIFICATIONS:
Education - High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred.
Experience - Internal Promote: Minimum of 1+ years experience as an Associate Manager and/or 2 years experience as a First Assistant Manager; must be 100% certified in all workstations. External Recruit: Minimum of 3 years experience managing a service concept with full P&L responsibility.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Restaurant Manager training classes; must be ServSafe certified. Requires ability to speak, read, and write effectively in English; excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Proficient knowledge of personal computers and related software applications. Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle. Ability to operate a computer keyboard.
COMPETENCIES:
Organizational Competencies
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Position Competencies
Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.
Developing Direct Reports and Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
Hiring and Staffing - Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.
Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and -'s) performance reviews and career discussions.
Sizing Up People - Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.
Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managing Vision and Purpose - Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.
REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Offering $22 - $24 / hour
$22-24 hourly 10d ago
Team Member
Taco Bell 4.2
Paradise, CA job
Paradise, CA
You will prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment. You will also be responsible to clean and sanitize equipment.
$26k-33k yearly est. 60d ago
Team Member
Taco Bell 4.2
Oroville, CA job
"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
JOB TITLE: Team Member
SUPERVISOR: Restaurant General Manager, Assistant Manager, Shift Leader(s)
JOB SCOPE:
- Restaurant Basics - Delighting Guest, Food Safety Sanitation, Guest and Employee Safety, Security & Daily Cleaning
- Food Preparation - preparing raw ingredients for menu item production
- Menu Item Production - preparing menu items for orders
- Daily Operation - Receiving and Storage, Preventative Maintenance, Opening Procedures & closing procedures
- Guest Assistance - Dining Room/Lot, Dining Room Cashier, Drive-thru Cashier & Drive-thru outside Order Taker
JOB QUALIFICATIONS:
- 16 years old or older (if under 18 must provide proof of age and work permit as required)
- Legal right to work in the United States
- Ability to work flexible hours
- Food handler's certificate according to state or local requirements
CORE RESPONSIBILITIES:
- Acts in a friendly, courteous and helpful manner toward customers and co-workers at all times.
- Is punctual and flexible in maintaining hours of employment.
- Exerts high degree of energy and drive to meet customer demands.
- Performs effectively and safely in an environment where there is constant change and minimal direct supervision.
- Presents a tidy appearance with good hygiene.
- Capable of making quick and appropriate decisions.
- Takes action to meet customer needs.
- Can anticipate bottlenecks in service and acts to resolve them.
- Ability to learn quickly.
- Ability to communicate viewpoints and concerns to fellow employees and managers in a constructive manner.
EMPLOYMENT AT WILL
"All employment at the Company is "at-will." This means that both employees and the Company have the
right to terminate employment at any time, with or without advance notice, and with or without cause. No
one other than an officer of the Company has the authority to alter this arrangement, to enter into an
agreement for employment for a specified period of time, or to make any agreement contrary to this at-will
status. Any such agreement must be in writing, must be signed by an officer of the Company and by
the affected employee, and must express a clear and unambiguous intent to alter the at-will nature of the
employment relationship."
$25k-31k yearly est. 60d+ ago
Team Leader
Jack In The Box, Inc. 3.9
Yuba City, CA job
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards.
Guest Expectations
Well-Trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
* Trains and coaches team members using the Guest Expectations training materials.
* Models being calm and productive during busy times.
* Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
* (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant.
* Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors.
* Models and coaches team members on the JIB Hospitality Model. Well-Staffed
* (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
* Helps with order taking and cashiering during busy times.
* Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
* Encourages team members to ask for help, when necessary, to meet guests' needs.
* Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality.
* Models and monitors food presentation and coaches team members when necessary.
* Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
* (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
* Leads and coaches team on how to provide consistent, fast service.
* Helps with order taking and cashiering during busy times.
Order Accuracy
* (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
* Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors.
* Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
* (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
* Follows all hand washing and glove procedures.
* Completes the Food Safety Checklist each shift
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests and employees with care and respect.
* Is passionate about serving the guest.
* Steps in to help employees when necessary.
* Has a happy, friendly personality that is engaging to both the guest and other employees.
* Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
* Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest.
* Inspires team to take care of guests and make them the number one priority.
Team Skills
* Treats all employees with care and respect.
* Is a good team player and leader.
* Has a positive can-do attitude.
* Is dependable and reliable.
* Is willing to help others.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with and lead people of all backgrounds.
* Ensures the team provides quick service while maintaining a calm environment.
* "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and/or high volume times.
* Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to resolve issues that could jeopardize food safety or food quality.
* Is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows and trains others on the products and menu.
* Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
* Takes accountability for cash management and handling during their shift.
* Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service(Dine In/Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enters order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board).
* Cleans drive-thru and dump
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
* Reads grill video monitor to prepare ordered products.
* Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
* Discards ingredients/products that have expired or don't meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients/products that have expired or don't meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Reads fryer video monitor prepare ordered products.
* Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receives and stores products on delivery following established procedures.
*
QUALIFICATIONS:
Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Pay ranges from $20.00- $21.50 depending on experience.
$20-21.5 hourly 27d ago
Manager in Training CA
Taco Bell 4.2
Chico, CA job
Chico, CA The Manager in training (MIT) provides additional management coverage of operating hours and direct supervision of operations to an individual Taco Bell unit. Like the Restaurant General Manager, they are accountable for the organized, eficient, and proitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality and speed of service. The AGM directly performs hands on operational work on an ongoing basis to train employees, respond to guest service needs or otherwise role model appropriate skills and behaviors in their restaurant.
Duties and Responsibilities:
* Greet customers with a friendly demeanor and accurately take their orders.
* Prepare and package food and drink products according to restaurant standards.
* Operate cash registers, process payments, and provide change to guests.
* Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
* Assist with food prep and dishwashing as needed.
* Restock inventory and supplies.
* Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
* Offers ongoing coaching and feedback to team members.
* Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
* Assist with any safety concerns in the workplace.
* Reports any serious issues to their manager and HR as needed.
* Conducts food safety and prep audits daily.
* Conducts daily inventory monitors performance and shares responsibility for cash procedures.
* Assist with schedule creation and deploying the team correctly.
* Monitor speed of service and resolve bottlenecks to achieve goals.
* Monitors inventory and food preparation on a daily basis to adhere to company standards.
* Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift stafing and crew deployment.
* Analyzes sales, labor, inventory, and controllable expenses on a continual basis and takes corrective action to meet or achieve margins and sales targets. Maintains day to day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits. Assist the RGM to maintain proper time keeping and payroll procedures.
Qualifications
Knowledge and Skill Requirements:
* Must be at least 18 years old or older.
* Strong preference for an internal promote who has completed all required learning zone training and certifications.
* High school diploma or GED is required.
* Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
* Legal right to work in the United States.
* Have open availability and the ability to work flexible hours and all shifts as needed.
* Basic math and reading skills.
* Excellent oral and written communication skills
* Ability to learn quickly with a can-do attitude.
* Comes to work with good hygiene.
* Has reliable transportation and able to arrive to work on time.
* Demonstrated ability to maintain financial controls and coach and train employees.
* A positive, friendly, and courteous attitude.
The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
$32k-39k yearly est. 46d ago
Team Member
Taco Bell 4.2
Willows, CA job
Willows, CA
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive--thru, taking and ringing up orders, handling payment and thanking customers. You will also be responsible for cleaning customer areas.
$29k-35k yearly est. 17d ago
Team Member
Taco Bell 4.2
Oroville, CA job
Oroville, CA "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
JOB TITLE: Team Member
SUPERVISOR: Restaurant General Manager, Assistant Manager, Shift Leader(s)
JOB SCOPE:
Restaurant Basics - Delighting Guest, Food Safety Sanitation, Guest and Employee Safety, Security & Daily Cleaning
Food Preparation - preparing raw ingredients for menu item production
Menu Item Production - preparing menu items for orders
Daily Operation - Receiving and Storage, Preventative Maintenance, Opening Procedures & closing procedures
Guest Assistance - Dining Room/Lot, Dining Room Cashier, Drive-thru Cashier & Drive-thru outside Order Taker
JOB QUALIFICATIONS:
16 years old or older (if under 18 must provide proof of age and work permit as required)
Legal right to work in the United States
Ability to work flexible hours
Food handler's certificate according to state or local requirements
CORE RESPONSIBILITIES:
Acts in a friendly, courteous and helpful manner toward customers and co-workers at all times.
Is punctual and flexible in maintaining hours of employment.
Exerts high degree of energy and drive to meet customer demands.
Performs effectively and safely in an environment where there is constant change and minimal direct supervision.
Presents a tidy appearance with good hygiene.
Capable of making quick and appropriate decisions.
Takes action to meet customer needs.
Can anticipate bottlenecks in service and acts to resolve them.
Ability to learn quickly.
Ability to communicate viewpoints and concerns to fellow employees and managers in a constructive manner.
EMPLOYMENT AT WILL
"All employment at the Company is "at-will." This means that both employees and the Company have the
right to terminate employment at any time, with or without advance notice, and with or without cause. No
one other than an officer of the Company has the authority to alter this arrangement, to enter into an
agreement for employment for a specified period of time, or to make any agreement contrary to this at-will
status. Any such agreement must be in writing, must be signed by an officer of the Company and by
the affected employee, and must express a clear and unambiguous intent to alter the at-will nature of the
employment relationship."
$26k-32k yearly est. 60d+ ago
Team Member
Taco Bell 4.2
Paradise, CA job
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive--thru, taking and ringing up orders, handling payment and thanking customers.
You will also be responsible for cleaning customer areas.
$23k-28k yearly est. 60d+ ago
General Manager
Taco Bell 4.2
Williams, CA job
RESTAURANT GENERAL MANAGER To profitably operate the restaurant within the practice and procedures established by Taco Bell Corporation and the company. This position is responsible for cost control, customer service, restaurant and employee appearance, building sales, maximizing profits and employee development.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to the following:
+ Responsible for working the front counter to ensure quality service. Checks product quality and communicates with customers and assures availability. Effectively trains and coaches employees to show courtesy and handling of complaints.
+ Conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies.
+ Develops and maintains an acceptable level of sales. Utilizes local store marketing.
+ Monitors utilities, supplies, and other cost categories to minimize impact. Analyzes Profits and Loss statements and takes appropriate corrective action. Follows proper procedures and specifications in preparation and serving of food products. Controls restaurant inventory through an established inventory system.
+ Use company approved labor guidelines. Develops and post labor schedules in advance of work week start. Adjusts labor to changes in sale volume.
+ Manages restaurant cash control by making bank deposits daily. Follows the Cash Handling Procedures outlined in the company's employee handbook.
+ Ensures accidents and incidents are reported to Risk Management in a timely manner. Take necessary action to minimize workers and/or unemployment compensation. Maintains safe work environment. Achieve highest possible rating by the Health Department. Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and overall is following BKC's Image standards.
+ Keeps Area Coach informed of hiring team members, approval for promotions and changes in employee status. Process payroll accordingly. Maintains applicant tracking as per federal requirements.
+ Conducts performance reviews with management team and team members. Documents in writing, corrective disciplinary action with employees or any incident involving customers. Maintain team member's personnel files in accordance with federal, state and local law. Posts all Federal and State required posters.
+ Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed.
+ Attends meetings as scheduled by District Manager for the purpose of planning, training and reviewing operations/management procedures and policies.
+ Performs all administrative paperwork as required.
Qualifications
A high school diploma or GED; University degree preferred
A minimum of 2 years supervisory experience
Must be at least 18 years of age
Must be Serv Safe Certified
Knowledge of P & L statements
Basic math and computer skills
Strong customer service skills
Strong skills in the areas of Communication, Leadership, and Conflict resolution
Requires open availability
BACKGROUND CHECK
Candidates are required to pass background check and drug test criteria as a condition of promotion or hire to this position unless otherwise prohibited by state law.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EQUIPMENT
Fryers, Thermalizer, flat top grills, split lid grills, walk in freezer, menu boards, computers, cash registers, filtering machines, steam units, holding cabinets, storage units, soda fountain hook up station, microwave, cooking utensils, drive thru communication systems, coolers, freezers, and hot holding line
ENVIRONMENTAL CONDITIONS
+ The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes.
+ The employee is subject to both environmental conditions; work activities occur both inside and outside.
+ The employee is subject to extreme cold temperatures below 32 degrees for periods of time.
+ The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.
+ The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
$48k-65k yearly est. 60d+ ago
Team Member
Jack In The Box, Inc. 3.9
Yuba City, CA job
Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations.
Guest Expectations
Well-Trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
* Is very knowledgeable and answers guest questions quickly and accurately
* Is well prepared and remains calm and productive during busy times; does not look rushed.
Neat and Well -Groomed
* (Clean) Follows JIB uniform and grooming standards.
* Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.
* Makes guests feel welcome and special by being ready, smiling, and connecting.
* Follows the JIB Hospitality Model on how to treat guests.
Well-Staffed
* (Clean) Maintains restaurant cleanliness (interior/exterior).
* Is ready and prepared to serve guests as they arrive.
* Is organized and responsible.
* Asks for help, when necessary, to meet guests' needs.
* Is a good team player and assists co-workers when able.
* Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Makes sure the food looks and tastes great and is high quality.
* Cares about food presentation; takes the extra time if needed.
* Ensures taste, appearance, and temperature standards are met for all products.
Consistent and Quick Service
* (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.
* Offers consistent, quick service and is always ready and prepared.
Order Accuracy
* (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards.
* Always provides the appropriate number of condiments, napkins, and utensils.
* Repeats the order to guests by looking in the bag/basket as they hand them their food.
* Follows bagging standards to ensure quality and accuracy.
Food Safety
* (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.
* Follows all hand washing and glove procedures.
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests with care and respect.
* Is passionate about serving the guest.
* Has a happy, friendly personality that is engaging to both the guest and other employees.
* Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communications and addresses them proactively.
* Handles guest complaints - says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Understands that a guest is never an interruption. They are the first priority.
Team Skills
* Treats fellow team members with care and respect.
* Is a good team player.
* Has a positive can-do attitude.
* Is dependable and reliable.
* Is willing to help others.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with people of all backgrounds.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and/or high volume times.
* Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to resolve issues that could jeopardize food safety or food quality.
* Is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows the products and menu.
* Follows Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service(Dine In/Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enters order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with backup position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
* Reads grill video monitor to prepare ordered products.
* Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
* Discards ingredients/products that have expired or don't meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients/products that have expired or don't meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Reads fryer video monitor prepare ordered products.
* Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
Experience - Guest service or food cook/preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.
Knowledge/Skills/Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand written English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Pay rate ranges from $20.00 - $20.50 depending on experience.
$20-20.5 hourly 30d ago
Assistant Restaurant Manager
Jack In The Box, Inc. 3.9
Canyondam, CA job
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION SUMMARY:
Responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability to ensure effective execution of the Service Profit Chain (SPC), and Brand Promise. Primary responsibilities are to provide excellent internal service, external service, and building sales and sales while ensuring compliance with policies, procedures, and regulatory requirements.
KEY DUTIES / RESPONSIBILITIES:
* Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and team members; identifies and develops internal candidates for management and Team Leader Works with restaurant team to ensure effective execution of "My Promise to You" and the Service Profit Chain; creates a restaurant environment that friendly, fun, clean, and safe; treated all employees with care and respect; motivates and inspires employees to achieve high performance while adhering to Company procedures; recognizes and recruits employees appropriately. Understands and uses JIB systems, processes, and tools;
* External Service: Manages daily activities to achieve excellence in restaurant operational Ensures guests receive an exceptional experience by properly training employees and holding the restaurant team accountable for consistently delivering excellent guest service and food quality. Monitors adherence with all JIB systems, procedures, and food safety requirements; reviews practices and modifies as needed to continuously improve the guest experience. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution. Maintains a positive brand image by ensuring consistent food quality, guest service, and restaurant cleanliness & maintenance. Serves as a role model for excellent guest service.
* Higher Profits: Partners with Restaurant Manager in using management information tools to analyze restaurant operational and financial performance each Period, including I&E, quality and service reports, health inspections, HACCP, etc; identifies trends and consults with management on implementing action plans for improvement; uses data to analyze business results; and contacts regional and CSC resources as Develops and executes action plans to increase restaurant sales and profitability by executing the Service Profit Chain and understanding its impact on the overall business; considers cost/benefit impact of financial decisions and works to protect the JIB brand. Monitors costs and adherence to budget and restaurant goals.
SELECTION SKILLS/QUALITIES:
* Fostering the Culture: Demonstrates a passion for the business and pride in Jack in the Box; ability to manage with integrity, honesty, and trust that promotes the Jack in the Box culture and values and embraces the Service Profit Chain and "My Promise To You"; demonstrates high ethical standards; treats employees and guests with respect; and actively listens and communicates timely, clearly, and accurately with management team and team members. Remains calm when challenged or placed under pressure; calms others who are confronted with a difficult situation or task; effectively manages
* Training/Coaching/Development: Serves as a strong role model who motivates and inspires employees; effectively trains, coaches, and provides time for employees to learn; identifies employees' potential and fosters development for promotion to the next level; and demonstrates patience and commitment toward development of Values effective job performance and ensures restaurant team receives recognition and expression of gratitude. Understands the importance of, and provides employees with quality and timely performance feedback.
* Guest Focus: Is passionate about providing a high-quality guest experience that is evident to our Understands guests' perspectives and focuses efforts on ensuring consistent, quality service that exceeds guests' expectations. Demonstrates guest service techniques and ability to manage in a fast-paced environment.
* Food Quality/Safety: Demonstrates a strong awareness and concern for food quality and safety, and restaurant cleanliness; dedicated to consistently serving great food to guests and conveys importance to restaurant Demonstrated ability to utilize systems and perform duties within established structure.
* Business Management: Is willing and able to adjust to multiple demands, shifting priorities, ambiguity and change; understands the importance of change and implements and supports change initiatives; and maintains a strong sense of urgency. Consistently makes high quality decisions based on experience, policy and procedure, or knowledge of the setting; and exercises discretion and independent judgment on important restaurant business Attends to priorities, delegates work, and systematically conducts follow up; demonstrates attention to detail; and is well organized in all aspects of job performance.
* Performs other related duties, tasks and responsibilities as required and assigned.
QUALIFICATIONS:
* Education - High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred.
* Experience - Internal Promote: Minimum of 1+ years of experience as a Shift Leader or 1 year experience as an Assistant Manager in a customer service environment; must be 100% certified in all workstations. External Recruit: Minimum of 3 years of experience as an Assistant Manager with some P&L responsibility.
* Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Assistant Manager training classes; must be ServSafe certified. Requires ability to speak, read, and write effectively in English; excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Working knowledge of personal computers and related software applications. Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required. Demonstrates integrity and ethical behavior.
* Physical Requirements - Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle. Ability to operate a computer keyboard.
COMPETENCIES:
Organizational Competencies
* Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
* Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Position Competencies
* Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
* Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.
* Developing Direct Reports and Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
* Hiring and Staffing - Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
* Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
* Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.
* Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
* Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and 's) performance reviews and career discussions.
* Sizing Up People - Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.
* Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his / her team; shares wins and successes; promoters open dialogue; Let people finish and be responsible for their work; define success in terms of the whole team; creates a feeling of belonging in the team.
* Managing Vision and Purpose - Communicates to a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; Can inspire and motivate whole units or organizations.
REASONABLE ACCOMMODATION:
Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.