The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
Full time and Part time positions available!
Summary Of Essential Duties And Responsibilities::
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Qualifications And Skills::
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends, and holidays
Benefits:
Flexible Schedule
Employee Meal Discount
Advancement Opportunities
$25k-31k yearly est. 60d+ ago
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District Manager
Burger King 4.5
Burger King job in Algonquin, IL
overseeing 1-6 restaurants.
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).
Summary Of Responsibilities::
PROFITABILITY
Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive guest service, people development & operations management
GUEST
Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
Manages the guest experience through operations and timely response to Guest issues
Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives
PEOPLE
Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team
On-boards new team members by training and guiding them through the certification process
Inspires the restaurant team by effectively managing individual and team recognition programs
Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance
OPERATIONS
Manages restaurant labor using optimal Manager staffing and Team Member scheduling
Enforces compliance with government regulations, employment laws, and BKC policies
Ensures that restaurant upholds operational and brand standards
*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary
Qualifications And Skills::
Must be at least eighteen (18) years of age
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous restaurant management experience
Strong understanding of P&L management & drivers of restaurant profitability
Ability to prioritize own and others' work and time to meet deadlines and objectives
Demonstrated leadership skills
Demonstrated understanding of guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and/or irregular shifts as needed, for theproper functioning of the restaurant
*BKC is an equal opportunity employer and we encourage all qualified applicants to apply
Supplemental pay
Bonus pay
Benefits
Health insurance
Paid time off
Flexible schedule
401(k)
Mileage reimbursement
$46k-65k yearly est. 60d+ ago
Baskin Ice Cream Cake Delivery Driver
Dunkin' Donuts 4.1
Skokie, IL job
Description We are a local Dunkin Baskin Robbins Franchisee with 13 locations. We are looking for a detail oriented bookkeeper for our central office in Skokie, IL. More Requirements/Responsibilities Qualifications Displays humility and empathy in interactions with others
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive, and a passion to succeed
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control
Operates with a strong sense of urgency and adheres to Baskin standards
Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others
Builds positive, productive relationships with all team members
Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Is diligent, organized, and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed
Skilled and confident driver
Comfortable maneuvering and parking a vehicle. Alert, focused, and detail-oriented with an innate sense of direction
Proficient in using GPS and other routing systems.
Work Experience Requirements: Applicants must be 21 years of age or older
Valid driver's license required
Clean driving record with no moving violations
Responsibilities
Delivery Driver
This position will organize orders, check orders for accuracy, load, and deliver following a specific route
Accountabilities/Duties: Loading, transporting, and delivering items to guests or businesses in a safe, timely manner with a friendly attitude
Reviewing orders before and after delivery to ensure that orders are complete, and guest is satisfied
Protect the quality of the Baskin Ice Cream Cake Products
Adhering to assigned routes and following time schedules
Abiding by all transportation laws and maintaining a safe driving record
Keep vehicle organized, clean and tidy
Complies with all health and safety guidelines and PNR policies and procedures, including strict adherence to dress code and personal hygiene
Maintains a consistent work attendance and punctuality record
Keeps the good of the team or guest ahead of personal interests or gain
Listens actively and communicates openly, clearly, and respectfully
Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands Special Instructions Submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$25k-32k yearly est. 60d+ ago
Customer Experience Leader - Boston Swineshead Road
McDonald's Uk 4.4
Lincolnshire, IL job
To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Evenings . Please only apply if you are able to meet these requirements. McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family.
We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
The Customer Experience Leader role is driven by a desire to continuously improve the customers experience, this important role finds you at the heart of our business in our customer dining areas.
Your primary responsibilities are to welcome our customers into the restaurant and to use your initiative to help create feel-good moments during their visit.
Never one to accept less than the best, you will work closely with the restaurant management team to suggest improvements to our customer service experience, using all of your training and skills.
Working as part of a fast-moving, high energy team, you will be instrumental in delivering an exceptional service to all of our customers.
The ability to build rapport with others in a genuine and natural way is key for this role.
You are able to lift the mood of those around you and can inspire others to look for ways to improve their own performance.
You are naturally receptive of the needs of others and are always looking for new ways to exceed expectations and delight customers.
You are always respectful, even when under pressure, and are able to confidently suggest ways to improve.
An expert in customer recovery and delivery of feel-good moments.
The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you'll be working in our fast moving, high energy environment and were looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
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$66k-105k yearly est. 26d ago
Little Caesars - Manager Trainee - 1691
Little Caesars 4.3
Waukegan, IL job
Come join our family and become a Pizza GENIUS!
Title: Little Caesars Restaurant Manager Trainee
Join the Little Caesars Pizza! Pizza! Family
Do you like
pizza
? Do you like having
fun
?
If so, we would love for you to join our family!
Why We Are ExtraMostBestest:
Weekly Pay
Free pizza every week (subject to terms and conditions)
Fun atmosphere
Wear jeans every day (company provided shirt and hat)
Flexible schedules
On-site training
Advancement opportunities
Paid time off
State-of-the-art technology, systems, and equipment
Be A Pizza Genius:
Provide excellent customer service.
Prep, cook, and serve food.
Work in a fast-paced, team-oriented environment
Provide direction and regular feedback to colleagues, ensuring all job duties are performed to standard.
Accurately manage cashflow.
Control costs through teaching proper use of paper, labor, food, and utilities
Monitor shift activity to ensure compliance with food and safety regulations.
Follow all procedures associated with opening and closing the restaurant.
Appropriately handle unexpected occurrences and notify appropriate parties in a timely fashion.
Who you are:
Previous experience in a high volume, quick service or fast casual restaurant environment preferred.
Excellent leadership, communication, and team building skills.
Cheerful outlook and outstanding work ethic
Previous management experience
Willing to work 40+ hours per week.
Start With a Slice and Leave with The Whole Pie:
Hard working Restaurant Managers can quickly work toward becoming a General Manager, Area Supervisor, and beyond! Many of our most successful executives and franchisees have started their careers in the stores learning our operations!
Who We Are:
Little Caesars is built on a strong foundation of family, fun and pizza! For more than 60 years, Little Caesars has been family-owned and operated. We believe in a fun and welcoming environment where everyone works hard and plays hard. We hit our goals and take time to recognize and celebrate individual and team success. Our purpose is to be heroes to our customers by making their lives easier, and our success as a big-town name is because of our focus on small-town values. At Little Caesars, we value our employees and we're passionate about your development. With the right attitude and a passion for pizza, the opportunities are
endless
at Little Caesars!
Compensation
Salary: $19.00 per hour
In addition to competitive compensation, we offer a variety of benefits for our full-time colleagues after 90 days with the company, including but not limited to:
A variety of medical plans to choose from to fit your needs, with prescription coverage
Comprehensive dental and vision plans
Short- & Long-Term Disability, Life Insurance and Accidental Death & Dismemberment Coverage
401k plan, with a company match, that colleagues can enroll in immediately, if enrollment criteria is met.
Employee Assistance Program (Company Paid)
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises
Inc.
Little Caesar Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises Inc.
Little Caesar Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
This company participates in E-Verify. Click on any of the links below to view or print the full poster.
E-Verify and Right to Work.
PRIVACY POLICY
$19 hourly Auto-Apply 60d+ ago
Supervisor / Shift Lead / Crew Lead
Dunkin' Donuts & Baskin Robbins 4.1
Skokie, IL job
Description Join the Fun Paced world of Dunkin! Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. Prior experience a plus. More Requirements/Responsibilities Supervisor / Shift Lead / Crew Lead / Team Lead Requirements:
- Ability to effectively communicate
- Ability to manage others
- Previous restaurant experience
- Ability to speak and read English fluently
- Dunkin Donuts/Coffee shop/QSR experience a plus
Responsibilities:
- Assist with Cashier functions including cash outs and making change
- Ensure the cleanliness of the restaurant and delegate side work tasks daily
- Perform uniform checks ensuring that everyone is in the proper attire
- Run the shift while making sure that all employees are taking their given/mandatory breaks at the appropriate time throughout the day
- Assist the Manager with any other additional needs
The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity.
Prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable
You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts/Baskin-Robbins or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$35k-44k yearly est. 50d ago
Baker / Cook
Dunkin' Donuts 4.1
Park Ridge, IL job
Description Join the Fun Paced world of Dunkin! Seeking focused individuals who can accurately prepare and cook products according to Dunkin' Brands specifications. Position involves product labeling and inventory controls. Baker / Cook is generally offered as part time or full time opportunity
Prior experience as baker, cook, line cook, restaurant crew member, team member, kitchen crew, boh is very helpful to the success at this job More Requirements/Responsibilities Baker / Cook Requirements:
- Ability to effectively communicate
- Ability to manage others
- Previous restaurant experience
- Ability to speak and read English fluently
- Dunkin Donuts/Coffee shop/QSR experience a plus
Responsibilities:
- Managing Back of House team members
- Assuring food quality and execution
- Managing and maintaining back kitchen cleanliness
Baker / Cook is generally offered as part time or full time opportunity
Prior experience as baker, cook, line cook, restaurant crew member, team member, kitchen crew, boh is very helpful to the success at this job
You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts/Baskin-Robbins or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$28k-35k yearly est. 60d+ ago
Team Member
Burger King 4.5
Burger King job in Crystal Lake, IL
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
Full time and Part time positions available!
Summary Of Essential Duties And Responsibilities::
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Qualifications And Skills::
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends, and holidays
Benefits:
Flexible Schedule
Employee Meal Discount
Advancement Opportunities
$22k-27k yearly est. 60d+ ago
Team Member
Burger King 4.5
Burger King job in McHenry, IL
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
Full time and Part time positions available!
Summary Of Essential Duties And Responsibilities::
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Qualifications And Skills::
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends, and holidays
Benefits:
Flexible Schedule
Employee Meal Discount
Advancement Opportunities
$21k-26k yearly est. 60d+ ago
Kitchen Manager - BOH Manager - Supervisor
Dunkin' Donuts-Lockwood 4.1
Skokie, IL job
Job Description
Join the Fun Paced world of Dunkin! Seeking experienced Kitchen / BOH Manager who will be responsible for the overall operations for the back of house and kitchen - from raw material purchase and stock to training and kitchen safety practices.
Kitchen Manager - BOH Manager - Supervisor is generally offered as a part time or full time opportunity
Please apply if looking for: Kitchen Manager, BOH Manager, Supervisor, assistant manager, general manager
Requirements/Responsibilities
Kitchen Manager - BOH Manager - Supervisor Requirements:
- Must be able to work various shifts per week and be available weekdays and weekends
- Must have 1 or more years of experience - Donuts/QSR experience a plus
- Be authorized to work in the United States
Responsibilities:
- Be a great teacher and leader
- Help create a positive team environment
Kitchen Manager - BOH Manager - Supervisor is generally offered as a part time or full time opportunity
Please apply if looking for: Kitchen Manager, BOH Manager, Supervisor, assistant manager, general manager
You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts/Baskin-Robbins or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$42k-54k yearly est. 26d ago
Team Member
Burger King 4.5
Burger King job in Grayslake, IL
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
Full time and Part time positions available!
Summary Of Essential Duties And Responsibilities::
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies
Qualifications And Skills::
Must be at least sixteen (16) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends, and holidays
Benefits:
Flexible Schedule
Employee Meal Discount
Advancement Opportunities
$25k-31k yearly est. 60d+ ago
Hourly Shift Coordinator
Burger King 4.5
Burger King job in Algonquin, IL
The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.
Profitability:
Follows all cash control and security procedures (e.g. safe counting, cash drawers)
Maintains inventory by performing Daily and Weekly inventory inspections
Receives inventory truck orders
Guest:
Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
People:
Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance
Operations:
Sets an example for Team Members by working hard to implement shift plan and drive operational results
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates Team Members during the shift on each of the workstations
Reviews restaurant results to identify successes and areas for improvement
Ensures that restaurant upholds operational and brand standards
*Performs duties of the Team Member when necessary
Qualifications And Skills::
Must be at least eighteen (18) years of age
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous quick service restaurant experience
Demonstrated understanding of guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
$28k-34k yearly est. 60d+ ago
Crew - Late Night Shift
Wendy's 4.3
Glenview, IL job
Why Wendy's WHY WENDY'S? As a Crew Member at Wendy's, you're part of the family from Day 1. We get you. We got you. Here's what you can expect as a Crew Member on our team: * Perks - FREE MEALS while you're working, 401(k) and employee assistance program for all employees. Plus PTO and healthcare benefits for qualifying employees
* Career Growth - Wanna move up? We have opportunities to grow within and beyond our restaurants
* Flexible schedule - Full-time, or just a few hours a week? We have a schedule to fit your needs
* Paid Training - First job? Never worked in a restaurant? Our comprehensive training program will make sure you're ready to deliver great food and great service
Responsibilities
WHAT WE EXPECT FROM YOU:
What you bring to the table:
* A positive attitude; you always pitch in and help your fellow crew and customers
* You want to learn something new and be a part of something good
* If something doesn't seem right, you make it right
What we expect from you
You must be willing and able to:
* Stand and move for most - if not all - of your shift
* Use restaurant equipment such as a headset, register or grill
* Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you're proud to work in
For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.
Real food. Real people.
We are a proud equal opportunity employer - all ages, races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.Real food. Real people.
Wendy's has an ongoing need for this role
Pay Range: $15.00 - $15.00
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
$15-15 hourly 25d ago
Co Manager
Wendy's 4.3
Niles, IL job
Niles, MI
Statement of Purpose:
The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
1.Builds sales by promoting customer satisfaction.
2.Manages costs by monitoring crew prep, production, and procedures execution.
3.Tracks waste levels by using established procedures and monitoring crew position procedures.
4.Communicates to unit manager any problems in sales and profit related to shift management.
5.Assists unit manager in executing store sales and profits plan as defined.
6.Monitors food costs to eliminate waste and theft.
Staffing
1.Hires, trains and terminates crew members to ensure adequate coverage.
2.Utilizes W.O.T.C.
3.Monitors crew turnover rate and causes; makes recommendations to the unit manager.
Quality
1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
2.Monitors product quality by managing crew performance and providing feedback.
Service
1.Takes service times and determines efficiency.
2.Trains crew to respond promptly to customer needs.
3.Trains crew in customer courtesy.
4.Takes corrective action with crew to improve service times.
5.Trains crew to solicit feedback to determine customer satisfaction.
6.Establishes and communicates daily S.O.S. goals.
Cleanliness
1.Trains crew to maintain store cleanliness during shift.
2.Follows store cleaning plan.
3.Directs crew to correct cleaning deficiencies.
Training
1.Trains crew in new products.
2.Assists unit manager in training new assistant managers in training.
3.Trains crew using the Crew Orientation and Training process.
4.Trains new crew in initial position skills.
5.Cross-trains crew as necessary for efficient coverage of positions during shifts.
6.Recognizes high-performing crewmembers to unit manager.
Controls
1.Follows flowcharts to ensure crew is meeting prep and production goals.
2.Monitors inventory levels to ensure product availability.
3.Maintains security of cash, product and equipment during shifts.
4.Follows store priorities set by the unit manager.
5.Follows store plan set by the unit manager.
6.Ensures proper execution of standards and procedures when managing shifts.
7.Manages shift to Q.S.C. level of 80% or better.
8.Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
1.Follows procedures outlined in the Operations manual.
2.Maintains safe working conditions in store as outlined in company policies and procedures.
3.Follows company policy for cash control.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
1.Performs administrative duties as required by the unit manager.
2.Writes crew schedule to meet plans and objectives of unit manager.
3.Complies with company standards for crew benefits if applicable.
Maintenance
1.Follows Preventative Maintenance Program.
2.Trains and monitors crew to maintain equipment.
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with crew.
2.Manages crew in a manner which maximizes retention.
3.Follows grievance process when crew members bring problems to Co-Manager's attention.
4.Executes plans to reduce crew turnover.
5.Provides consistent crew communication.
6.Provides priorities and task assignments to crew to accomplish store goals.
7.Mentors crewmembers who express interest in leadership positions.
8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation.
Performance Management
1.Takes appropriate corrective action in response to performance problems of crew.
2.Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
1. Wendy's operating systems and procedures.
2. Wendy's policies and procedures related to job responsibilities.
3. Supervisory practices.
4. Interviewing practices.
5. Crew orientation and training program.
Education
1. College degree or equivalent experience in operations.
Experience
1. 1 year of line operations experience in the restaurant industry.
2. Must be able to perform all restaurant operations positions/functions
Other
1. The Co-Manager job requires standing for long periods of time without a break.
2. The Co-Manager job requires being able to meet the requirements of all subordinate positions.
3. Must possess valid drivers license.
4. Entering and leaving vehicle multiple times
5. Physical inspections of all areas of restaurant
6. Lifting up to 50 lbs
7. Move and inspect all supplies in restaurant
8. Work in hot and cold environments (restaurant, cooler, freezer)
$37k-50k yearly est. Auto-Apply 48d ago
Manager
Steak N Shake Co 4.4
Hoffman Estates, IL job
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. YOU: * Demonstrate the Golden Rule
* Have a competitive spirit and desire to win
* A track record of proven leadership
* Possess high character and high competence
* Desire to improve the lives of others
US:
* Desire to improve the lives of employees, customers, franchisees
* Committed to you and your successful journey
* We place trust above all else. This builds loyalty
* Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
* Desire to lead and dominate the premium burger segment of the restaurant industry
* Our pace is fast, focused, and effective
STEAK N SHAKE SHIFT MANAGER DESCRIPTION:
The Shift Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world!
Benefits & Perks
Employee discount, Employee assistance program, Paid Training
Qualifications
* US work authorization (Required)
* High school or equivalent (Preferred)
* Driver's License (Preferred)
SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!
$52k-74k yearly est. 59d ago
Service Champion
Taco Bell 4.2
Arlington Heights, IL job
Arlington Heights, IL Live Más with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed!
We offer the following :
* A commitment to promote from within
* Training and mentorship programs
* Tuition reimbursement and scholarship opportunities
* Reward and recognition culture
* Competitive Pay
* Flexible schedules- day, night, evening, and late night shifts
* Eligibility to accrue paid time off
* Career advancement and professional development opportunities
* Medical benefits
* Health and Wellness programs
* 401K plan with company match
* PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
The responsibilities of the team member will include:
* Interaction with customers: receiving orders, processing sales and monies, and managing customer issues.
* Preparation of products.
* Maintaining quality of product.
* Monitoring all service equipment.
* Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
* Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
* Must be at least 14 years of age
* Accessibility to dependable and reliable transportation
* Excellent communication skills, management/leadership and organizational skills.
* Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
* Attendance and Punctuality a must
* Operating of cash register as needed and making change for other cashiers.
* Basic Math skills
* Complete training certification
* Enthusiasm and willing to learn
* Team player
* Commitment to customer satisfaction
* Have a strong work ethic
$28k-39k yearly est. 25d ago
Food Champion
Taco Bell 4.2
Palatine, IL job
Palatine, IL You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment. A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!
$30k-37k yearly est. 60d ago
Baskin Ice Cream Cake Delivery Driver
Dunkin' Donuts-Lockwood 4.1
Skokie, IL job
Job Description
We are a local Dunkin Baskin Robbins Franchisee with 13 locations. We are looking for a detail oriented bookkeeper for our central office in Skokie, IL.
Requirements/Responsibilities
Qualifications Displays humility and empathy in interactions with others
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive, and a passion to succeed
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control
Operates with a strong sense of urgency and adheres to Baskin standards
Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others
Builds positive, productive relationships with all team members
Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Is diligent, organized, and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed
Skilled and confident driver
Comfortable maneuvering and parking a vehicle. Alert, focused, and detail-oriented with an innate sense of direction
Proficient in using GPS and other routing systems.
Work Experience Requirements: Applicants must be 21 years of age or older
Valid driver's license required
Clean driving record with no moving violations
Responsibilities
Delivery Driver
This position will organize orders, check orders for accuracy, load, and deliver following a specific route
Accountabilities/Duties: Loading, transporting, and delivering items to guests or businesses in a safe, timely manner with a friendly attitude
Reviewing orders before and after delivery to ensure that orders are complete, and guest is satisfied
Protect the quality of the Baskin Ice Cream Cake Products
Adhering to assigned routes and following time schedules
Abiding by all transportation laws and maintaining a safe driving record
Keep vehicle organized, clean and tidy
Complies with all health and safety guidelines and PNR policies and procedures, including strict adherence to dress code and personal hygiene
Maintains a consistent work attendance and punctuality record
Keeps the good of the team or guest ahead of personal interests or gain
Listens actively and communicates openly, clearly, and respectfully
Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands
Special Instructions
Submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$25k-32k yearly est. 3d ago
Supervisor / Shift Lead / Crew Lead
Dunkin' Donuts & Baskin Robbins-Higgins 4.1
Park Ridge, IL job
Job Description
Join the Fun Paced world of Dunkin! Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. Prior Experience a Plus!
Requirements/Responsibilities
Supervisor / Shift Lead / Crew Lead / Team Lead Requirements:
- Ability to effectively communicate
- Ability to manage others
- Previous restaurant experience
- Ability to speak and read English fluently
- Dunkin Donuts/Coffee shop/QSR experience a plus
Responsibilities:
- Assist with Cashier functions including cash outs and making change
- Ensure the cleanliness of the restaurant and delegate side work tasks daily
- Perform uniform checks ensuring that everyone is in the proper attire
- Run the shift while making sure that all employees are taking their given/mandatory breaks at the appropriate time throughout the day
- Assist the Manager with any other additional needs
The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity.
prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable
You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts/Baskin-Robbins or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$35k-44k yearly est. 3d ago
District Manager
Burger King 4.5
Burger King job in Crystal Lake, IL
overseeing 1-6 restaurants.
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).
Summary Of Responsibilities::
PROFITABILITY
Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive guest service, people development & operations management
GUEST
Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
Manages the guest experience through operations and timely response to Guest issues
Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives
PEOPLE
Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team
On-boards new team members by training and guiding them through the certification process
Inspires the restaurant team by effectively managing individual and team recognition programs
Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance
OPERATIONS
Manages restaurant labor using optimal Manager staffing and Team Member scheduling
Enforces compliance with government regulations, employment laws, and BKC policies
Ensures that restaurant upholds operational and brand standards
*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary
Qualifications And Skills::
Must be at least eighteen (18) years of age
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous restaurant management experience
Strong understanding of P&L management & drivers of restaurant profitability
Ability to prioritize own and others' work and time to meet deadlines and objectives
Demonstrated leadership skills
Demonstrated understanding of guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and/or irregular shifts as needed, for theproper functioning of the restaurant
*BKC is an equal opportunity employer and we encourage all qualified applicants to apply
Supplemental pay
Bonus pay
Benefits
Health insurance
Paid time off
Flexible schedule
401(k)
Mileage reimbursement