Business manager jobs in Hampton, VA - 970 jobs

What You Will Do You will manage and organize the administrative backbone of the company. This includes: Administrative Tasks Manage phones, email, scheduling, and calendar Organize job folders and construction documents Handle customer communication and follow-ups Prepare and submit permits Collect subcontractor documents (W9s, COIs, scope agreements) Bookkeeping & Financial Support Enter bills, receipts, and expenses into QuickBooks Online Create and send invoices Track progress billing and accounts receivable Weekly reporting: cashflow, AR, job cost updates Work with owner and bookkeeper to reconcile accounts Project Coordination Set up jobs in Contractor Foreman Create schedules and update calendars Assist with change orders, purchase orders, work orders Track job budgets and update PM/owner weekly Support punch list and warranty scheduling Service Division Coordination Receive service requests Schedule the service tech or subs Collect photos, notes, and invoice information Ensure service jobs are billed immediately Required Skills Construction office experience (preferred) Strong QuickBooks skills (REQUIRED) Ability to learn Contractor Foreman or similar software Highly organized and detail-oriented Strong communication skills Able to handle a fast-paced environment with multiple priorities Reliable, proactive, and able to work independently Ideal Candidate Experience with general contracting or roofing companies Understands job costing, progress billing, and change orders Calm under pressure, strong follow-through Likes structure and building systems Wants to grow long-term with a stable company Compensation Plan Starting Pay $20 per hour 25-35 hours/week OR full-time depending on need Raises are pre-set and tied to performance & financial improvement 120-Day Raise Path (Performance-Based) At 120 Days - Raise to $22-$24/per hour Requirements: Proficient in QuickBooks Online Able to manage AR/AP independently Fully running all Contractor Foreman admin tasks Permits handled without owner involvement Weekly financial reports delivered on time Job folders and documentation consistently organized Benefits: Flexible schedule Paid time off Submit Resume to *********************** outlining employment history and specific qualifications as outlined in job description.

The Store Manager is responsible for playing a critical role in providing support to merchandising, operational and human resources functions for an individual store to achieve or exceed planned sales and profits. This position requires a proactive a Store Manager, Manager, Inventory Control, Store

Responsible for: Managing all store pest programs including scheduled, on-demand, and exclusion services. Principal Duties and Responsibilities - Primary responsibilities listed in order of importance Partner with Operations, Legal, Compliance and other stakeholders as needed to develop and implement pest management strategies to minimize pest intrusion and pest services expenses. Utilize work order and financial data to develop annual OpEx plans in partnership with Finance and FM leadership. Utilize store level pest expense and work order data to identify opportunities to reduce pest activities and expenses. Partner with Procurement for all pest services bids for planned service and reactive services. Manage all store level requests for pest services support. Hold monthly or quarterly business reviews with all contracted service providers to include developing action plans for improving services and reducing costs. Partner with FM Analysts to develop and provide Operations with store level pest data so that Operations is aware of trends and current pest management activities. Minimum Requirements/Qualifications 3-5 years of experience managing pest services for large multi-facility customers. Strong customer relations and support skills. Strong experience with data analysis and reporting tools such as Excel, Power BI, or Tableau. Must be data oriented and can interpret and synthesize data into information that will inform business decisions. Must have exceptional attention to detail and work well under tight deadlines. Bachelor's degree (economics, finance, project management). Ability to multitask in a fast paced, demanding environment. Exceptional planning, analytical, problem solving and implementation skills; ability to deal with ambiguity and adaptable to changing priorities. Excellent interpersonal skills and ability to communicate effectively at all levels in the organization. Desired Qualifications Experience with retail facilities management in multi-location real estate organization.

Business Manager We build people, brands and businesses! We are looking for a dynamic Business Manager to join one of our account teams. Reporting to a Senior Business Manager or Director, this position is responsible for the overall management of a single account with limited categories and limited team functions or a key category or categories within a larger account in the brokerage business. This role will have responsibilities within the execution of strategic plans, business plans, budgeting, hiring for the account team. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer: Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Responsibilities: Achieve budgeted goals for area of accountability. Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting. Ensure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit. Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities. Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise. Execute new strategic initiatives for the account or the assigned categories. Qualifications: Bachelor's degree required; MBA/Graduate Degree preferred 3 years of professional work experience required; 5 years preferred Experience in building and nurturing brands; private brand management a plus Demonstrated ability to lead and develop teams Ability to contribute to setting and achieving budgets Good grasp of Product Development, Marketing, Retail, Category Management, and Logistics Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Job Duty Business/Functional Results Achieve budgeted goals for area of accountability Support account team in the development of sales plans Effectively negotiate supplier commission rates to grow category or team revenue Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting Manages assigned categories, performs analysis, and develops and recommends strategy within assigned area of responsibility Interprets trends and other sales analysis data to assist Sr. Business Manager Performs increasingly complex interactions with suppliers, taking ownership and including rate negotiation Collaborates and partners with marketing resources, both internal and external (note: international may have more autonomy to develop their own marketing plans) May assist with needs for innovation Demonstrates increased innovation and autonomy around marketing, brand management and consumer data analytics; may lead team providing more experience and covering more suppliers Performs activities in a consultative manner, influencing and convincing buyers, effectively selling various services Managing Execution Ensure execution of the LAMP framework to identify the most critical initiatives and relationships and work with the team to lay out short and long term plans to achieve relationships at the appropriate level for the account or assigned category business unit Allocate resources at the account level or within assigned category business unit Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities Develop strong supplier relationships by obtaining alignment and developing and delivering on mutually established goals. Generating Talent Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise Assure succession plans are in place for critical roles Motivates, directs and inspires team members to deliver on the agreed upon metrics of the customer and suppliers in conjunction with the needed resources/teams across the enterprise Identify expected level of decision-making and expected level of risk-taking for team members Strategic Leadership Execute new strategic initiatives for the account or the assigned categories Support, provide guidance with customer issues relating to cost/value Foster thought leadership within account team Demonstrate an understanding of the Private Brand landscape, best practices and where customers currently exist in these arenas Typically 1 - 3 reports Managing Relationships Directs, delegates and empowers effectively Supervisory Responsibilities Direct Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are not essential duties or functions of this job Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): Bachelor's Degree or equivalent experience Field of Study/Area of Experience: Business 3-5 Years of experience in building and nurturing brands; private brand management a plus Skills, Knowledge and Abilities Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers Strong Written & Verbal Communication Skills Conflict Management Skills Decision Making Skills Strong Priortizing Skills Excellent Customer Service Skills Track Record of Building & Maintaining Customer/Client Relationships Ability to Visualize & Plan Objectives & Goals Strategically Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Norfolk State University, a NCAA Division I institution, is seeking applicants for the Athletics Business Manager. This candidate will assist with the management of the Department of Athletics' budget, procurement of goods and services, travel, and other business-related operations. The position will report to the Associate Athletics Director. Minimum Qualifications Candidate must have a Bachelor's Degree. Educational or hands on experience related to financial management and/or accounting. Minimum two years' experience working in an accounting/business operations role. Excellent oral and written communication. Preferred Qualifications Must have knowledge of NCAA rules and regulations. Experience in financial management or accounting in higher education. Experience in managing team/individual travel. Experience in procurement card management. Familiarity with Colleague Financials and EVA.

The Business Services Manager plays a strategic leadership role responsible for overseeing and integrating a multidisciplinary team that delivers key business support functions across the organization. This role ensures the coordinated execution of business-critical services including project management, operational excellence, data analytics, and serviceability engineering. The successful candidate will drive business performance by enabling continuous improvement, optimizing service delivery, enhancing system sustainability, and providing strategic insights to senior leadership. This role requires a mix of operational acumen, strategic thinking, and hands-on leadership to ensure that the business services team functions as a high-performing unit aligned with the organization's goals. Responsibilities * Lead, coach, and develop a team comprising the Project Manager, Business Excellence Manager, Business Intelligence Analyst, and Serviceability Engineer. * Foster a high-performance culture based on collaboration, accountability, innovation, and service excellence. * Align departmental goals and key initiatives with organizational strategy and corporate objectives. * Coordinate and manage resource planning, budget oversight, and prioritization of crossfunctional initiatives to optimize business outcomes. * Supervise project execution through the Project Manager to ensure effective planning, execution, monitoring, and closure of projects within scope, timeline, and budget. * Monitor project risks, dependencies, and cross-functional impacts, facilitating mitigation plans and escalation protocols where necessary. * Collaborate with the Business Excellence Manager to deploy continuous improvement initiatives using Lean, Six Sigma, Kaizen, or other proven frameworks, enhancing efficiency and reducing waste across business processes. * Promote a data-driven culture by supporting the Business Intelligence Manager in the development and maintenance of dashboards, KPIs, and performance metrics to enable informed decision-making. * Analyze operational trends and provide insights and reports to executive leadership to support strategic planning and performance management. * Oversee the Serviceability Engineer in implementing and maintaining systems, processes, and standards that enhance the reliability, maintainability, and lifecycle value of assets and infrastructure. * Support the development of serviceability standards and preventive maintenance strategies that align with operational needs and long-term sustainability goals. * Ensure that engineering solutions are designed with maintainability in mind, facilitating easy servicing, diagnostics, and minimal downtime. * Lead regular reviews with direct reports to assess progress, remove obstacles, and promote accountability across all functional areas. * Act as a liaison between business services and other departments (e.g., IT, Finance, HR, Operations) to ensure clear communication, efficient workflows, and alignment on shared objectives. * Report regularly to senior management on performance outcomes, strategic risks, opportunities for innovation, and progress against targets. * Stay informed about industry best practices, technology trends, and regulatory changes that could impact business services or operational effectiveness. Competencies * Bachelor's degree in Business Administration, Engineering, Operations Management, or a related field (Master's degree preferred). Professional certifications such as PMP, Lean Six Sigma (Green or Black Belt), or equivalent are desirable. 7-10 years of progressive experience in operations, business services, or corporate support functions. * Demonstrated experience managing cross-functional projects, change initiatives, and data-driven performance improvement programs. * Excellent problem-solving skills. * Strong communication and teamwork skills, with the ability to work collaboratively across departments. * Good organizational skills, attention to detail, and the ability to follow technical specifications. * Knowledge of Outlook software, Excel Spreadsheet software and Word Processing software.\ * Proficiency in analyzing service data, using KPIs, and developing technical documentation * Strong collaboration skills with cross-functional engineering, service, and field teams. * Strong leadership, team-building, and people development capabilities. * Excellent organizational, planning, and prioritization skills with the ability to manage multiple initiatives simultaneously. * Proficiency in project management methodologies and tools (e.g., MS Project, Asana, Jira). * Solid understanding of business intelligence tools (e.g., Power BI, Tableau) and data governance principles. * Analytical mindset with strong problem-solving skills and the ability to think both strategically and tactically. * Excellent written and verbal communication skills, with the ability to present to senior stakeholders. * Ability to obtain and maintain Local Mine induction and access. * Ability to obtain and maintain Local Mine HSE certification. * Ability to obtain and maintain a valid passport and driver's license. Our Offer An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary. Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Nicole Alden. Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information. One Passion. Many Opportunities.

Business Manager We build people, brands and businesses! We are looking for a dynamic Business Manager to join one of our account teams. Reporting to a Senior Business Manager or Director, this position is responsible for the overall management of a single account with limited categories and limited team functions or a key category or categories within a larger account in the brokerage business. This role will have responsibilities within the execution of strategic plans, business plans, budgeting, hiring for the account team. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer: Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Responsibilities: Achieve budgeted goals for area of accountability. Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting. Ensure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit. Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities. Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise. Execute new strategic initiatives for the account or the assigned categories. Qualifications: Bachelor's degree required; MBA/Graduate Degree preferred 3 years of professional work experience required; 5 years preferred Experience in building and nurturing brands; private brand management a plus Demonstrated ability to lead and develop teams Ability to contribute to setting and achieving budgets Good grasp of Product Development, Marketing, Retail, Category Management, and Logistics Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Job Duty Business/Functional Results Achieve budgeted goals for area of accountability Support account team in the development of sales plans Effectively negotiate supplier commission rates to grow category or team revenue Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting Manages assigned categories, performs analysis, and develops and recommends strategy within assigned area of responsibility Interprets trends and other sales analysis data to assist Sr. Business Manager Performs increasingly complex interactions with suppliers, taking ownership and including rate negotiation Collaborates and partners with marketing resources, both internal and external (note: international may have more autonomy to develop their own marketing plans) May assist with needs for innovation Demonstrates increased innovation and autonomy around marketing, brand management and consumer data analytics; may lead team providing more experience and covering more suppliers Performs activities in a consultative manner, influencing and convincing buyers, effectively selling various services Managing Execution Ensure execution of the LAMP framework to identify the most critical initiatives and relationships and work with the team to lay out short and long term plans to achieve relationships at the appropriate level for the account or assigned category business unit Allocate resources at the account level or within assigned category business unit Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities Develop strong supplier relationships by obtaining alignment and developing and delivering on mutually established goals. Generating Talent Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise Assure succession plans are in place for critical roles Motivates, directs and inspires team members to deliver on the agreed upon metrics of the customer and suppliers in conjunction with the needed resources/teams across the enterprise Identify expected level of decision-making and expected level of risk-taking for team members Strategic Leadership Execute new strategic initiatives for the account or the assigned categories Support, provide guidance with customer issues relating to cost/value Foster thought leadership within account team Demonstrate an understanding of the Private Brand landscape, best practices and where customers currently exist in these arenas Typically 1 - 3 reports Managing Relationships Directs, delegates and empowers effectively Supervisory Responsibilities Direct Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are not essential duties or functions of this job Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): Bachelor's Degree or equivalent experience Field of Study/Area of Experience: Business 3-5 Years of experience in building and nurturing brands; private brand management a plus Skills, Knowledge and Abilities Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers Strong Written & Verbal Communication Skills Conflict Management Skills Decision Making Skills Strong Priortizing Skills Excellent Customer Service Skills Track Record of Building & Maintaining Customer/Client Relationships Ability to Visualize & Plan Objectives & Goals Strategically Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a District Used Truck Manager to join our team. The District Used Truck Manager oversees the used truck operations for assigned dealerships within Kenworth Sales Company (East). S/he achieves sales objectives by planning, implementing, measuring, coaching, and managing the activities of the used truck departments. Duties and Responsibilities: Analyzes the Company's used truck sales potential in the context of cyclical industry conditions, economic indicators, and market base. Strategically aligns Customers and sales employees to maximize market penetration, Customer service and achieving sales goals. Coordinates with other General Managers/District Managers, and the Corporate Sales Director to generate annual business plan(s) designed to achieve unit sales, gross sales, gross profit, and net profit targets. Compares monthly financial results to business plan and recommends course of action to improve or remedy department performance. Enforces guidelines, policies, and procedures for the Company's used truck acquisition and used truck sales. Supervises used truck inventory management and monitors inventory aging. Ensures stock truck inventory levels are appropriate, maintained, displayed and merchandised in a professional manner. Oversees the Company's appraisals, trades, and purchases of used trucks: marketing in conformity with annual business plan. Promotes a positive sales culture to achieve goals: assists in hiring, training, and retention of truck sales personnel. S/he will establish sales goals and hold the sales team accountable for performance. Meets with management regularly to review performance, pending sales, prospecting, marketing strategy, profit margins, and related issues. Assists sales employees in person with inspecting and purchasing inventory, identifying opportunities, and meeting with Customers to foster excellent relations. S/he will keep the sales team up to date on current issues and strategies by conducting regular sales meetings, implementing proper advertising campaigns, sales promotions, and ensuring positive Customer service strategies. Performs other duties as assigned by management. Qualifications: Ability to read, write, communicate and comprehend English instructions and information High school diploma or the equivalent required. Bachelor's degree preferred Excellent organization and supervisory skills Five years commercial used truck purchasing, sales, and/or sales management experience required Strong negotiation skills, including commercial transactions experience required Strong verbal communication skills required; including group presentation/education Professional personal appearance BENEFITS: Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development. Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion. History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service. Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans. Veterans are encouraged to apply! About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountain West and Mid-Atlantic regions. An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Position: Business Manager S&K Sales Co., a family-owned Military Resale Broker, is looking to fill a business manager position. This position is charged with achieving company sales goals and objectives as well as those of the assigned manufacturer portfolio. The ideal candidate is a strategic thinker with a proven track record of success in the consumer products industry, a passion for innovation, and a commitment to delivering exceptional results. Job Responsibilities: Develop and implement strategic plans to drive growth and profitability. Execute key initiatives, including marketing campaigns and sales strategies. Develop and present business and category reviews by using category management principles to analyze market trends, consumer insights, and competitive landscapes, identifying growth opportunities. Manage budgeting, forecasting, inventory, and financial performance. Build and maintain strong relationships with key customers, suppliers, and partners to drive business development and expansion. Monitor and evaluate the performance of product lines, identifying areas for improvement and implementing corrective actions as needed. Facilitating communication and collaboration across different departments and levels of the organization. Providing regular updates to senior management and stakeholders on business performance and strategic initiatives. Addressing challenges and resolving conflicts that arise by employing critical thinking and analytical skills to develop creative solutions to complex problems. Qualifications: Bachelor's degree in Business Administration, Marketing, or related field preferred. Experience in business management roles with the consumer products. Strong strategic planning and analytical skills, with the ability to translate market insights into actionable business plans. Excellent communication skills, with the ability to influence cross-functional teams and build strong relationships with internal and external stakeholders. Proven ability to thrive in a fast-paced, dynamic environment, with a results-oriented mindset and a commitment to excellence. S&K Sales Co. is proud to be an Equal Opportunity Employer NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! Roto-Rooter has an opportunity available for a Commercial Business Manager at our Norfolk branch located in Virginia Beach, NC. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $80,000-$85,000, depending on experience. There is also opportunity for a branch performance based bonus. Responsibilities Your responsibilities will also include but not limited to: Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals. Join local trade associations and participate in tradeshows and events when applicable. Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals. Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work. Develop relationships with customers to build customer loyalty. Requirements Highschool diploma or equivalent At least 5 years of sales and management experience. Commercial Sales experience with proven year-over-year record of successful development and growth of a territory. Must posess sound problem-solving skills and good communication skills. Valid driver's license with acceptable driving record according to company policy. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

#ZR Business Office Manager Must have Long Term Care Medicaid knowledge. Supervise, coordinate, and perform business office functions under the direction of the Administrator in accordance with sound accounting practices. Essential Functions * Prepare and submit reports on a timely basis as required and directed by Administrator, this company and governmental agencies. * Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents. * Prepare and submit monthly resident billings for services provided. * Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments. * Monitor and manage the accounts receivable collection process. * Pursue past due accounts persistently and maintain proper back-up documentation * Obtain and submit all required documentation to bill third party payers as per program/company guidelines. * Maintain financial records including cash receipts, cash disbursements; accounts receivable, accounts payable, payroll journal, and general ledger as directed. * Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions. * Be responsible for ensuring daily bank deposits are made and reconciling all facility cash and checking accounts. * Verify that resident trust is accurately recorded. * Provide statistics to audit and reimbursement for year end processing. * Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for Patient Trust Fund daily. * Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission. * Supervise and oversee other business office clerical staff, as assigned. Licenses, Education, and Experience * * Business Degree or experience in health care facility; office management preferred. * Organized and detailed in work performance. * Good communication skills with excellent self-discipline and patience. * Genuine caring for and interest in elderly and disabled people in a nursing facility. * Comply with the Residents' Rights and Facility Policies and Procedures.

#ZR Business Office Manager Must have Long Term Care Medicaid knowledge. Supervise, coordinate, and perform business office functions under the direction of the Administrator in accordance with sound accounting practices. Essential Functions Prepare and submit reports on a timely basis as required and directed by Administrator, this company and governmental agencies. Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents. Prepare and submit monthly resident billings for services provided. Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments. Monitor and manage the accounts receivable collection process. Pursue past due accounts persistently and maintain proper back-up documentation Obtain and submit all required documentation to bill third party payers as per program/company guidelines. Maintain financial records including cash receipts, cash disbursements; accounts receivable, accounts payable, payroll journal, and general ledger as directed. Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions. Be responsible for ensuring daily bank deposits are made and reconciling all facility cash and checking accounts. Verify that resident trust is accurately recorded. Provide statistics to audit and reimbursement for year end processing. Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for Patient Trust Fund daily. Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission. Supervise and oversee other business office clerical staff, as assigned. Licenses, Education, and Experience * Business Degree or experience in health care facility; office management preferred. Organized and detailed in work performance. Good communication skills with excellent self-discipline and patience. Genuine caring for and interest in elderly and disabled people in a nursing facility. Comply with the Residents' Rights and Facility Policies and Procedures.

Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!` Job Description: This position is responsible for managing, coaching, developing, and motivating Sales Representative teams, implementing sales plans, achieving company and/or supplier goals, monitoring, developing, and maintaining account relationships as well as performing various administrative duties. Job Duties & Responsibilities: * Make sound judgments daily, seeing underlying concepts and patterns in complex situations. * Create and communicate vision throughout Division. * Inspire commitment throughout the Division to accomplish desired results. * Lead change throughout Division and inspire a climate of experimentation. * Cultivate an environment for high achievement and personal development for team members. * Develop and empower team members. * Establish division-wide accountability standards. * Leverage differences to create a diversified team. * Construct yearly business plans to include detailed product forecasting and budget management. * Manage profitability of portfolio to meet plan goals. * Ensure the team is on plan through continual monitoring. * Work with key suppliers to ensure mutually set goals are being met. * Construct programs that are driving results while maintaining profit goals. * Create team synergy around critical suppliers/programs to ensure success. * Understand all Johnson Brothers systems that are related to pricing/profitability: Schedules, Net Files, BDF's, and Supplier bill backs. * Foster a good working relationship with all key suppliers. * Work closely with key suppliers to drive agreed-upon programs and goals. * Manage portfolio priorities to ensure key suppliers have the correct exposure/focus. * Work with suppliers and supplier reps to create a winning atmosphere within Division. * Leverage management relationship in top accounts to drive JB success in market Required Qualifications: * Skills & Abilities * Demonstrated leadership skills. * Excellent interpersonal and communication skills with the ability to interact with all functional areas and organizational levels. * Exceptional analytical and problem-solving skills. * Presentation building and presenting skills * Years of Experience * 2-year minimum at a Sales Representative role or higher. * Significant supplier management experience * Education * BS degree or equivalent work experience. Candidate must pass criminal background and MVR Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws. Worker Sub-Type: Regular Time Type: Full time

Fish Window Cleaning is hiring a motivated applicant to fill our Business Manager position on a full-time basis. This job is perfect for a hard-working candidate who excels at team building and customer relations. The candidate will have a proven ability to work independently. Here at Fish Window Cleaning, we work Monday - Friday with no evening hours, weekends or holidays!! Our team enjoys the fun and friendly atmosphere, job flexibility and working with supportive people. Typical Schedule: Mon-Fri, 7am-3:30pm Pay: Salary commensurate with experience FISH offers: On-the-job training Competitive salary and bonus opportunities Paid vacation and major holidays Job Description: Direct office and cleaning personnel and ; supervise teams on large projects as needed including assisting in work Manage commercial account work and coordinate with customer contacts Manage daily production including scheduling, route development and distribution of work orders to ensure all work orders are complete each week. Assist with writing large bids and residential warm leads Assist in maintaining acceptable levels of account receivables Manage payrolls for all subordinate staff; hire new staff as needed Manage cross training of all crucial business operations Ensure technicians are providing high levels of customer service; addressing retraining needs/ problem resolution Communicate regularly with owner regarding business performance Manage materials; replenish as needed Physical Requirements as Needed: Able to left up to 60 lbs. Able to do repetitive motion with hands, wrist and arms Able to bend and squat to ground level Able to work in outdoor environment 12 months of the year Job Requirements: Excellent organizational skills and oral/written communication skills Previous management experience Excellent interpersonal skills and the ability to motivate others to perform assigned tasks Ability to prioritize, assign responsibilities to others, and follow up to ensure completion Team building skills Experience training others Valid driver's license Reliable transportation and liability insurance Experience selling and/or working with customers preferred Compensation: $45,000.00 - $60,000.00 per year Fish Window Cleaning has grown to be the world's largest window cleaning company with more than 250 franchise territories in 43 states, yet we still maintain the traditional values we were founded on. We will always treat every customer as though they are our only customer. Since its inception over three decades ago, Fish Window Cleaning has been dedicated to being a considerate and respectable neighbor in the communities where we work and live. FISH partners with nonprofit organizations on an ongoing basis to support causes across the United States. Through volunteering, leadership, and charitable giving, FISH lives its mission to be the best and most respected window cleaning company in the world. We are looking for courteous, self- motivated and friendly individuals that pay attention to detail. We clean glass at commercial and residential locations; including retail locations, office buildings, and malls from 1 to 3 stories. Some ladder work, travel between jobs, and minimal paperwork are required. You need reliable transportation, proof of insurance, and a valid driver's license to be considered for employment. Thank you for your interest in Fish Window Cleaning . Fish Window Cleaning is a franchise. All Fish Window Cleaning locations are independently owned and operated. By clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.

DISTRICT MANAGER At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you. Where You'll Make an Impact - As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees. Put your Skills into Motion by - Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team Creating game-changing strategies for high-performing and underperforming locations Managing staffing levels at all locations Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources Visiting stores in person to build face-to-face relationships and ensure everyone following policy Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture What You Bring to The Table - Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team Strong management, coaching, and leadership experience at a retail organization A minimum of 3 years of multi-unit experience Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards. A track-record of taking sales and service to a new level while keeping operational standards sky high Proven ability to manage district fiscal budgets, forecast sales and retail metrics Computer smarts, including Microsoft Office (Word, Excel, Outlook) Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!) Let's Talk Perks? Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge. Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care. Retirement support: Company-sponsored 401K plan to help build your financial future. Fully Remote: Work where you're most productive-no commute required. Top-tier tools: Best-in-class systems and equipment so you can do your best work. OSL Cares: Opportunities to give back through community and charity initiatives. WE at OSL: Supporting women's empowerment and leadership. Career growth: Ongoing training, development, and programs to help you advance. Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running - now a Platinum Club member. Invested in you: Structured employee development programs designed to help you thrive. Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs. Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc. Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint. Internal candidates must meet the following criteria: 6 months in current position Meeting all performance expectations Discuss with their Manager prior to applying for the position. Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you! We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

DISTRICT MANAGER At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you. Where You'll Make an Impact - As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees. Put your Skills into Motion by - Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team Creating game-changing strategies for high-performing and underperforming locations Managing staffing levels at all locations Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources Visiting stores in person to build face-to-face relationships and ensure everyone following policy Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture What You Bring to The Table - Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team Strong management, coaching, and leadership experience at a retail organization A minimum of 3 years of multi-unit experience Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards. A track-record of taking sales and service to a new level while keeping operational standards sky high Proven ability to manage district fiscal budgets, forecast sales and retail metrics Computer smarts, including Microsoft Office (Word, Excel, Outlook) Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!) Let's Talk Perks? Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge. Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care. Retirement support: Company-sponsored 401K plan to help build your financial future. Fully Remote: Work where you're most productive-no commute required. Top-tier tools: Best-in-class systems and equipment so you can do your best work. OSL Cares: Opportunities to give back through community and charity initiatives. WE at OSL: Supporting women's empowerment and leadership. Career growth: Ongoing training, development, and programs to help you advance. Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running - now a Platinum Club member. Invested in you: Structured employee development programs designed to help you thrive. Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs. Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc. Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint. Internal candidates must meet the following criteria: 6 months in current position Meeting all performance expectations Discuss with their Manager prior to applying for the position. Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you! We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

DISTRICT MANAGER At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you. Where You'll Make an Impact - As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees. Put your Skills into Motion by - * Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director * Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team * Creating game-changing strategies for high-performing and underperforming locations * Managing staffing levels at all locations * Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources * Visiting stores in person to build face-to-face relationships and ensure everyone following policy * Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture What You Bring to The Table - * Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team * Strong management, coaching, and leadership experience at a retail organization * A minimum of 3 years of multi-unit experience * Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy * Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way * Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards. * A track-record of taking sales and service to a new level while keeping operational standards sky high * Proven ability to manage district fiscal budgets, forecast sales and retail metrics * Computer smarts, including Microsoft Office (Word, Excel, Outlook) * Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!) Let's Talk Perks? * Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge. * Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care. * Retirement support: Company-sponsored 401K plan to help build your financial future. * Fully Remote: Work where you're most productive-no commute required. * Top-tier tools: Best-in-class systems and equipment so you can do your best work. * OSL Cares: Opportunities to give back through community and charity initiatives. * WE at OSL: Supporting women's empowerment and leadership. * Career growth: Ongoing training, development, and programs to help you advance. * Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running - now a Platinum Club member. * Invested in you: Structured employee development programs designed to help you thrive. * Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs. * Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc. * Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint. Internal candidates must meet the following criteria: * 6 months in current position * Meeting all performance expectations * Discuss with their Manager prior to applying for the position. Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you! We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Summary The Senior Manager of Continuous Improvement is part of the Customer Service team within CCA and serves as a strategic leader in optimizing customer service operations through systematic process improvement, waste elimination, and organizational capability building. This role drives efficiency gains and enhanced customer outcomes by leading continuous improvement initiatives, facilitating the adoption and proficiency of customer care tools and technologies, and ensuring alignment between processes, systems, training, and client experience. The position is accountable for identifying improvement opportunities, then designing and implementing optimization initiatives. By connecting upstream and downstream stakeholders within the CustCare domain, this role ensures a cohesive and efficient customer service ecosystem. The Senior Manager of Continuous Improvement will partner with HO Teams, CST leadership, Digital Teams, Training & Development, and other CCA domain managers to eliminate process waste, enhance agent capability, and improve both customer and employee experiences through data-driven continuous improvement methodologies. Functions & Duties * Lead strategic continuous improvement initiatives across customer service operations to eliminate waste, optimize processes, and enhance customer and employee outcomes * Identify and prioritize improvement opportunities through data-driven analysis, partnering with upstream and downstream stakeholders to drive decision-making on optimization initiatives * Develop and maintain robust QA analysis frameworks, reporting dashboards, and feedback mechanisms to provide actionable intelligence on service quality, adherence to standards, and customer experience drivers. * Drive adoption and proficiency of customer care tools and technologies through user oversight, coordinating with Training & Development and Performance Management to ensure alignment between systems, processes, and agent capability * Facilitate iterative planning sessions with CST stakeholders to design improvement strategies, conduct gap analysis, and build organizational capability through continuous improvement methodologies * Collaborate with Performance Management, Voice of Customer, and CS teams to translate business intelligence into actionable process and product improvements * MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED Knowledge, Skills, Abilities * Working Knowledge of CMA CGM organizational structure and services/network * Knowledge of customer service operations, workflows, and process documentation standards * Knowledge of change management frameworks and adoption strategies * Clear understanding of CCA strategic objectives and customer experience metrics * Experience with CMA CGM systems and tools (e.g., LARA, NOVA, C-reporting) and understanding of digital enablement technologies * Working knowledge of Lean Six Sigma, continuous improvement methodologies, and process optimization principles * Project/process/initiative experience with proven ability to lead complex, cross-functional continuous improvement initiatives * Data-driven mindset with ability to translate analytics into actionable insights and improvement strategies * Demonstrated success in designing and implementing customer care optimization and transformation initiatives that deliver measurable business outcomes * Experience in leading and influencing direct and indirect teams * Exceptional communicator with strong analytical capabilities and strategic decision-making skills across multiple organizational levels * Skill in identifying and eliminating process waste while balancing operational constraints and customer impact * Change leadership ability with experience driving adoption of new processes, tools, and ways of working * Ability to assess complex operational scenarios, identify root causes, and drive systematic solutions with clear accountability for outcomes * Interpersonal and influencing skills with ability to build strong and effective working relationships with peers across the network Qualifications Education Required/Preferred Education Level Required High School Diploma or GED Required Bachelor's Degree Work Experience Experience Years of Experience General Experience 5-10 years * familiarity with a Customer Service team environment * familiarity with the Global Experience network * customer facing (sales or CS) experience * people management experience Industry Experience 5-10 years At CMA CGM, we are committed to fair and equitable compensation practices. The expected salary range for this position is $95,922 - $122,338 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate's qualifications, skills, experience, and location. In addition to base salary, this position may be eligible for: Performance-based bonuses Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off Professional development opportunities We believe in transparency and equity and are proud to be an equal opportunity employer. We encourage individuals from all backgrounds to apply. Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads

The Business Office Manager oversees the Administrative/business functions of the community. Often as first position of contact for guests, visitors and vendors, a courteous, professional manner and appearance are essential for good public relations. The main objective is to assist the Executive Director in helping the community run smoothly in overall administrative activities. Position: Full Time, 8am - 5pm, Monday - Friday, Manager On Duty, shared with the team. Qualifications • Minimum Associates' Degree; Bachelor's Degree preferred, at least 1 year of experience in a similar role. • Must be able to read, write, speak, and understand the English language. • Experience preferred in an administrative position and/or bookkeeping. Experience in payroll, accounts payable and/or accounts receivable, preferred. • Intermediate to high skill level with computer application systems is essential. • Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls. • Acceptable driving record (required driver) • Solid organizational skills and ability to meet deadlines. Areas of Primary Responsibility Accounting Liaison • Assist Department Heads, as needed, with entering appropriate data in Yardi. • Supervise, coach, and mentor the Receptionist. • Community point of contact for Human Resources and Accounting situations. • Type memos, correspondence, reports, and other documents as requested. • Maintains current file of residents, resident emergency telephone numbers, and emergency telephone numbers for on-call personnel, department extensions. • Maintains confidentiality of all pertinent resident information to ensure that resident rights are protected. • Knowledgeable about community services and rates. • Responsible for making bank deposits daily. • Maintain Resident Fund Accounts, if applicable. • As approved by Executive Director, responsible for performing administrative tasks in Yardi. • As approved by Executive Director, responsible for compiling data, to be shared with the Home Office. • Reconcile and transmit petty cash reimbursement requests bi-weekly, if applicable. • Mails invoices, VEC Separation Reports, garnishments, etc. to Home Office in timely manner. • Responsible for keeping track of receipts for household account, attaching to check stubs and mailing to Business Office monthly. • Handles semi-monthly supply orders (office, nursing, housekeeping, uniforms, etc.). Human Resources Liaison • Creates and maintains an atmosphere of warmth, personal interest and positive emphasis with professionalism and confidentiality • Assists and supports management and the leadership team with handling and resolving Human Resources issues. • Informs Executive Director and/or the Human Resources Department of issues related to employee relations within the community. • Serve as Human Resources subject matter expert for the community and participate on project teams. • Partners with Executive Director in managing Benefits Education and Administration. • Partners with Risk Management in managing Workers Compensation claims to ensure appropriate employee care and costs management. • Assists employees with internal and external transfer requests and procedures. • Coordinates and tracks “Jump Start” orientation for all new hires. • Ensures accurate maintenance of all employee records and files. • Maintains current files on employees including I-9, new hire paperwork, performance reviews and disciplinary actions Staffing and Recruiting Process Works closely with the community's Regional Recruiter Monitors and assists managers/supervisors with hiring processes and issues. Submits job requisitions through Formstack based on community hiring needs. Attends weekly or bi-weekly calls with the Regional Recruiter Coordinates and administers pre hire screening including: applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Facilitates interdepartmental transfers and promotions and transfers or promotions to other communities Oversees the selection and offer processes for employees to ensure proper procedures are followed o Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked. Ensures drug screening and background checks are completed in accordance with CSL policy