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Hotel Manager jobs at Caesars Entertainment - 23418 jobs

  • Director of Front Office - Signia by Hilton San Jose

    Hilton Worldwide, Inc. 4.5company rating

    San Jose, CA jobs

    Director of Front Office - Signia by Hilton San Jose (HOT0C79W) Signia by Hilton San Jose is seeking an experienced Director of Front Office Operations to lead all Front Office functions within a large, full-service, convention‑style hotel. This role is ideal for a Front Office leader who understands scale, complexity, and the importance of consistent execution in a high‑volume environment. Responsibilities As a Director of Front Office, you would be responsible for directing and administering all Front Office operations to ensure outstanding guest service and financial profitability. Specifically, you would: Direct and administer all Front Office operations including guest service and registration (check‑in/check‑out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation. Monitor and develop team member performance, providing supervision, professional development, scheduling, counseling and evaluations, and delivering recognition and reward. Monitor and assess service and satisfaction trends, evaluate and address issues, and make improvements accordingly. Initiate and implement marketing and up‑selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue. Implement and monitor all corporate marketing programs. Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies, as well as local area events. Run and complete daily reports, analyze data, and make decisions based on data. Resolve guest issues and concerns to guest satisfaction. Recruit, interview, and train team members. Salary The salary range for this position is $120,000 to $130,000 annually. Values Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. Benefits Medical Insurance Coverage - for you and your family Mental health resources, including Employee Assistance Program Best‑in‑Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents 401K plan and company match Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt‑free education - access to college degrees and professional certifications through Guild Education Career growth and development Recognition and rewards programs Job Functions Guest Services, Operations, and Front Office #J-18808-Ljbffr
    $120k-130k yearly 2d ago
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  • Hotel Manager

    The Crescent Hotels Group 4.2company rating

    Washington, DC jobs

    Crescent Hotels & Resorts is searching for an experienced Hotel Manager to lead the VEN Embassy Row Hotel, a Marriott Tribute Portfolio property situated at Dupont Circle in Washington, DC. The hotel is renowned for its vibrant neighborhood, beautiful parks, historic architecture, and diverse community. At Crescent Hotels & Resorts, we value authenticity and celebrate individuality. We offer health & wellness programs, top‑class learning & development, travel discounts, and a supportive workplace where you can shine bright. Benefits Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Responsibilities Directly responsible for overseeing all departments and resort operation. Active participation in the Central Florida Hotel/Lodging Association. Represent the General Manager in his or her absence. Encourage the Executive Committee to deal in depth with the resort's challenges and opportunities. Effectively lead the Executive Committee utilizing a participative style - using effective communication, timely coordination, problem solving and follow‑up. Maintain a high level of loyalty to the resort and the company. Regularly communicate, counsel, and assist in problem solving with each manager. Through personal leadership and example establish a friendly, courteous, service‑oriented approach to guests that is exhibited by all hotel departments. Attend forecast, yield meetings and conduct weekly meetings with each EC member. Approve all purchase orders. Attend A/R meetings. Ensure budget goals are met and/or exceeded. Ensure all paperwork needed for daily assessment of monies spent daily is correct and given in a timely fashion to Accounting. Ensure the preparation and follow up of all service measurements. Participate in Safety Committee meetings. Proven management abilities in effectively. Planning short and long‑range goals. Forecasting. Total resort profit and loss analysis. Ability to identify trends and needs areas. Ability to display professionalism in handling sensitive or confidential matters. Proven record of commitment and professional in meeting the challenges and pressures of a 24/7/365 operation. Professional image as perceived by subordinates, peers, superiors, guests and community. Possess business maturity and be profit‑oriented. Problem‑solver. Self‑starter. Stronger leadership skills. Functions well under pressure. Effective verbal and written communications skills. Consistent performer/achiever. Ability to work on multiple projects at the same time. Ability to stand work for long periods of time. Education and/Or Experience Minimum 5 years' hotel experience directing a team at a full‑service hotel. Marriott brand experience highly desired. Union experience highly desired. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Source: Crescent Hotels & Resorts #J-18808-Ljbffr
    $74k-118k yearly est. 4d ago
  • Front Office Director: Elevate Guest Experience & Revenue

    Hilton Worldwide, Inc. 4.5company rating

    McLean, VA jobs

    A leading hospitality company is seeking a Director of Front Office in McLean, VA. This role involves overseeing all Front Office operations, ensuring outstanding guest service, and driving financial profitability. Ideal candidates should demonstrate strong leadership skills, a passion for hospitality, and a commitment to customer satisfaction. The position offers an engaging work environment, comprehensive benefits, and opportunities for professional development, supporting a dedicated team focused on delivering exceptional guest experiences. #J-18808-Ljbffr
    $59k-92k yearly est. 4d ago
  • Director of Front Office - Hilton McLean

    Hilton Worldwide, Inc. 4.5company rating

    McLean, VA jobs

    Director of Front Office - Hilton McLean (HOT0C6CW) The Hilton McLean is currently hiring a Director of Front Office. This role is responsible for directing and administering all Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Responsibilities Direct and administer all Front Office operations, including guest service and registration (check‑in/check‑out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation. Monitor and develop team member performance, including supervision and professional development, scheduling, counseling and evaluations, and delivering recognition and reward. Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly. Initiate and implement marketing and up‑selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue. Implement and monitor all corporate marketing programs. Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies, and knowledge of the local area and events. Run and complete daily reports, analyze data and make decisions based on data. Resolve guest issues and concerns to guest satisfaction. Recruit, interview and train team members. Qualifications Hospitality - Passionate about delivering exceptional guest experiences. Integrity - Do the right thing, all the time. Leadership - Leaders in industry and communities. Teamwork - Team players in everything we do. Ownership - Owners of our actions and decisions. Now - Operate with urgency and discipline. Quality, Productivity, Customer Focus. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all. Benefits Hilton is proud to have an award‑winning workplace culture ranking #1 Worlds Best Workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Mental Health Resources Best‑in‑Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt‑free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement, if applicable. Schedule Full‑time Job Category Guest Services, Operations, and Front Office #J-18808-Ljbffr
    $59k-92k yearly est. 4d ago
  • Director of Property Operations - Luxury Hotel Leader

    Hilton Worldwide, Inc. 4.5company rating

    Beverly Hills, CA jobs

    A leading luxury hotel brand in Beverly Hills is seeking a Director of Property Operations to ensure the facility's functionality and safety. This role includes overseeing maintenance, managing capital projects, and ensuring top-tier guest service. Ideal candidates will have exceptional leadership skills, a commitment to hospitality, and a strong focus on developing team performance. The position offers competitive salary and a range of benefits for career growth. #J-18808-Ljbffr
    $74k-108k yearly est. 4d ago
  • Luxury Hotel GM | Lead at Oakbrook Center

    The Crescent Hotels Group 4.2company rating

    Oak Brook, IL jobs

    A leading hotel management company is seeking an experienced Hotel General Manager for Le Méridien Chicago - Oakbrook Center. The role offers a competitive salary ranging from $170k to $190k annually. Responsibilities include overseeing customer satisfaction, managing financials, training managers, and ensuring property quality. Ideal candidates should have at least 5 years of experience as a General Manager in a full-service hotel. Join a team that values passion and growth in a vibrant environment. #J-18808-Ljbffr
    $58k-89k yearly est. 3d ago
  • Hotel General Manager - Growth, Culture & P&L Leader

    White Lodging Services, Inc. 4.2company rating

    Denver, CO jobs

    A major hospitality company in Denver is seeking a General Manager to lead hotel operations and food & beverage services. The role demands exceptional financial management, team building, and guest satisfaction skills. Candidates should have a proven track record of 3-5 years in a leadership role within the hospitality industry. Additionally, this position includes a comprehensive benefits package beginning on day one, such as medical, dental, and vision insurance, as well as various opportunities for professional development and discounts on travel experiences. #J-18808-Ljbffr
    $91k-128k yearly est. 5d ago
  • Director of Front Office

    Arlo Hotels 3.6company rating

    Miami, FL jobs

    Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Front Office. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlowe strive to create a sense of awe that leaves those we touch wanting more… ABOUT ARLO WYNWOOD Known for its colorful murals, art deco, hip vibe, and Miami's best nightlife scene, Wynwood is the city's most vibrant district and will be home to Arlo Hotels' next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world's best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as a full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior facade which will feature graffiti and artwork by local Miami-based artists. This position is responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgement and initiative in the course of carrying out overall responsibilities. RESPONSIBILITIES AND AUTHORITIES Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for opportunity. Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Oversees the Front Office Department - Bell Person, Lobby Hosts and Assistant Front Office Managers. Conducts pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Maximizes room sales, room revenue and profit. Delivers outstanding service and creates memorable experiences. SPECIFIC DUTIES Leads and supervises the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins. Embraces and effectively lives Arlo Core values and culture. Assigns, coordinates, and supervises work activities of Lobby Hosts/Bell Attendants. Trains, mentors and develops Lobby Hosts & Bell Attendants. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands. Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed. Conducts Annual Performance Reviews with reporting team members. Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff. Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews. Manages same rooms inventory and rate yielding. Takes personal responsibility for correcting service problems and creates memorable guest experiences. Completes other duties as assigned by the Hotel Manager. REQUIREMENTS Education Hospitality Diploma or Degree Preferred Minimum 2 - 3 years in a Management Position Knowledge Hospitality or Customer Service Opera & PBX experience. Special Requirements Fire and Life Safety Director Certification required within first six (6) months of employment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr
    $55k-88k yearly est. 4d ago
  • Hotel General Manager: Guest Experience & Growth

    HHM Hospitality 4.5company rating

    Annapolis, MD jobs

    A luxury hotel brand in Annapolis, Maryland is seeking a dynamic General Manager to oversee hotel operations and ensure the highest level of guest satisfaction. The ideal candidate will lead and mentor a diverse team while optimizing financial performance and maintaining operational excellence. Candidates should have a relevant degree and previous hotel management experience. This role offers competitive benefits and a chance to grow within the organization. #J-18808-Ljbffr
    $68k-94k yearly est. 2d ago
  • Assistant Director of Front Office

    The Peninsula Hotels 3.8company rating

    Chicago, IL jobs

    The Peninsula Chicago is seeking an Assistant Director to join our Front Office Division management team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago Grow within a diverse multi-outlet property Exceptional health benefits package and 401(k) with company match Key Accountabilities Ensure proper operation of all responsibilities of all Front Office operations. Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards. Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards. Communicate with all departments to create a guest centric experience. Ensuring the staff are in full compliance with Head Office database requirements. Ensure efficient operation of all Front Office team with efficient handover. General Requirements Minimum 4 years of Front Office leadership experience ideally in a luxury property. Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal. Ability to deal with a high level of work demand and pressure, individual must have great organization skills. Excellent command of written and spoken English. Benefits We Offer 10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental, and vision coverage. Complimentary life insurance. Complimentary long-term disability Retirement plan with 5% company match. We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for this position, you must have work authorization in the United States. The salary range for this position is $75,000-82,000 per year.
    $75k-82k yearly 4d ago
  • Director of Hotel Operations

    Sam's Town Hotel & Gambling Hall, Las Vegas 4.1company rating

    Las Vegas, NV jobs

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for the direction of the entire hotel process including, but not limited to, Reservations, Hotel Front Desk, Guest Services, and Concierge Level. Implements and follows through with new policies and procedures creating business yield for the hotel. Plans and reviews all details of the hotel. Determines hotel occupancy and pricing strategies to achieve the highest level of customer satisfaction. Makes sure hotel is operating at maximum efficiency and customer satisfaction. Establishes hotel financial plans including departmental operating plans and capital plans, establishing strategies to achieve financial goals, participating in marketing decisions regarding the hotel and implementing those strategies. Works with multiple departments and properties sharing a common goal to gain customers and ensures their loyalty to the company. Develop strategies to improve upon the hotel guests' satisfaction in order to produce revenue. Other duties as assigned by management. Qualifications College degree or equivalent experience in hotel or food & beverage. 10 years experience in either hotel or food & beverage operations. Diverse business experience with significant administrative responsibilities in a major corporation with multiple units. Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $73k-95k yearly est. 4d ago
  • General Manager

    Horizon Hospitality 4.0company rating

    Aspen, CO jobs

    A growing luxury vacation rental company is seeking an experienced General Manager to oversee all daily operations across its expanding portfolio of high-end homes in the Snowmass market. This role leads Guest Services, Housekeeping, and Maintenance while ensuring exceptional experiences for both guests and homeowners. The General Manager serves as the senior operational leader, working closely with the owner to align strategic priorities, drive portfolio growth, and elevate service excellence in a fast‑paced, entrepreneurial environment. This is a hands‑on leadership role with broad responsibility across team management, property operations, financial performance, and owner relations. Compensation & Benefits $160,000 - $165,000 base + ~$20,000 annual bonus (OTE ~$200K), medical/dental/vision benefits, PTO, flexible workplace perks, and relocation assistance (approximately $5,000; flexible based on individual needs). Must-Haves Direct vacation rental experience (condo‑hotel or independent properties preferred). Entrepreneurial, hands‑on leadership style; able to operate without the structure of a large hotel brand. Proven operational, planning, and team‑building skills. Strong financial acumen with the ability to analyze financial documents and maximize profitability. Understanding of revenue management concepts and yield optimization. Track record of driving growth within a vacation rental or boutique hospitality environment. Guest‑ and owner‑experience focused, with excellent communication skills. Key Responsibilities Oversee all day‑to‑day operations, including Guest Services, Housekeeping, and Maintenance. Serve as the primary liaison with homeowners, fostering trust, transparency, and long‑term retention. Partner closely with the owner to drive strategic initiatives, expansion efforts, and portfolio growth goals (40 homes today; targeting 60+). Lead, mentor, and develop a high‑performance team, ensuring accountability, engagement, and operational consistency. Ensure exceptional guest experience and uphold brand standards across all properties. Provide financial oversight, including budgeting, forecasting, and identifying opportunities to increase revenue and owner returns. Support revenue management efforts, including pricing strategies and occupancy optimization. Ensure property readiness, quality standards, and compliance with local regulations and safety requirements. Problem‑solve operational challenges with creativity, urgency, and sound judgment. If you are a strategic, resourceful hospitality leader who thrives in an entrepreneurial, fast‑moving environment, this is an exciting opportunity to make a lasting impact with a growing luxury brand in one of the most iconic destinations in the world. Apply today to take the next step in your hospitality leadership career. #J-18808-Ljbffr
    $47k-70k yearly est. 2d ago
  • General Manager - High-Volume Fine Dining Launch

    Major Food Brand 3.4company rating

    Miami, FL jobs

    A leading restaurant group in Miami is seeking a General Manager to oversee day-to-day operations. The ideal candidate will have a minimum of 5 years in hospitality, strong food and beverage knowledge, and exceptional service skills. Responsibilities include recruitment, inventory management, and ensuring service standards. We offer a competitive salary, medical benefits, and opportunities for growth. Join us to shape and launch a new dining concept in a vibrant market. #J-18808-Ljbffr
    $43k-81k yearly est. 3d ago
  • General Manager

    Major Food Brand 3.4company rating

    Miami, FL jobs

    ZZ's Sushi Bar 151 NE 41 Street Suite 117 Miami, FL 33137, USA Ideal candidate must have experience in high volume, fine dining restaurants. You'll become part of a team that has successfully owned & operated restaurants in New York City, Las Vegas, Hong Kong and Miami. You'll be working directly with our owners and senior leadership to launch a new concept. This is an opportunity to showcase your talents and help build a brand! The restaurant general manager will be responsible for the successful day-to-day operation of the restaurant, including hiring/staffing, training, financial/P&L Responsibilities: Constant Improvement of FOH operations Store-level recruitment Manage Inventory Manage Employee Schedules Enforcing all standards of service Qualifications : 5+ years of progressive hospitality experience required Strong food and beverage knowledge Outstanding Service Skills Know how to be serious and passionate about your work while having fun. Incredible Work Ethic Self Motivated Experience managing large scale restaurants a plus Knowledge of the Boston restaurant industry a plus Benefits: We offer competitive salary, medical/dental/vision insurance, Referral Rewards program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG. Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
    $43k-81k yearly est. 3d ago
  • General Manager - River North & West Loop Locations

    Dineamic Group 3.9company rating

    Chicago, IL jobs

    LocationChicago, United States# General Manager - River North & West Loop at DineAmic HospitalityLocationChicago, United StatesSalary$90000 - $100000 /year Job TypeFull-time Date PostedOctober 24th, 2025Apply NowDineAmic Hospitality is currently seeking a **General Manager** who will be responsible for day-to-day operations of all (FOH) front of house and (BOH) back of house team members at one of our venues. The General Manager will be responsible for driving sales, managing costs, delivering an exceptional guest experience, and creating a high-performance, team-oriented workplace culture. The ideal candidate will have at least 5 years of management experience in a full-service, high-volume restaurant; creative ideas to drive sales and repeat business; and the capability to recruit, train, discipline, and develop team members. **General Functions + Responsibilities*** Meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements.* Support restaurant goals in all areas of operations to achieve the desired volume growth and optimum profit; Drive sales and repeat business by building rapport and establishing relationships with guests; Control costs by monitoring expenditures, identifying variances, and minimizing waste.* Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience; Maintain guest service by helping wait staff with table preparation and food delivery.* Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.* Accomplish restaurant human resource objectives by selecting, orienting, training, coaching, counseling, and disciplining employees; Clearly communicate job expectations and developmental feedback; Adhere to and enforce policies and procedures; Ensure that all paperwork and documentation is completed accurately and on a timely basis.* Monitor, address and document individual employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination.* Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.* Monitor and ensure the restaurant and the team's compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements.* Other duties assigned as needed**Experience and Education Requirements** * At least 5 years of full-service management experience in a high-volume restaurant required* Experience managing multiple units and/or opening a new store preferred* Bachelor's Degree preferred* Proven track record of delivering results in a complex, fast-paced environment.* Demonstrated leadership capability to build strong teams and achieve business goals* Ability to plan and set goals and communicate direction to others.* Valid Allergen, Sanitation and ServSafe Certifications required**Perks + Benefits*** Competitive Pay* Food and Beverage Discounts* Medical, Dental and Vision Insurance Plans* 401K + Discretionary Company Match* Training, development & advancement opportunities and much more…DineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. #J-18808-Ljbffr
    $90k-100k yearly 3d ago
  • Executive General Manager - Luxury Resort & Hospitality

    Coury Hospitality 3.5company rating

    Cathedral City, CA jobs

    A hospitality management firm is looking for an experienced General Manager for their DoubleTree Hotel Golf Resort in Cathedral City, California. This role requires leading a diverse team, driving business results, and providing exceptional guest experiences. Ideal candidates will have extensive hotel operations experience and strong leadership skills. Join a dynamic environment that values creativity and collaboration. #J-18808-Ljbffr
    $61k-119k yearly est. 5d ago
  • General Manager - DT Palm Springs

    Coury Hospitality 3.5company rating

    Cathedral City, CA jobs

    Posted Monday, November 3, 2025 at 8:00 AM Why Work at DoubleTree Golf Resort Palm Springs? DoubleTree by Hilton Golf Resort Palm Springs offers a laid-back resort atmosphere where teamwork meets style in the California desert. With a stunning 27-hole golf course, Olympic-sized pool, spa, TopGolf Swing Suite, and mountain views, every shift feels like an escape for both guests and staff. A place where hospitality and fun go hand in hand. If you love delivering warm, memorable experiences in a vibrant, activity-driven environment, DoubleTree Palm Springs is a fantastic place to grow your career. Coury Hospitality is seeking an experienced and dynamic General Manager to support the inspiring DoubleTree Palm Springs. This is a unique opportunity for a passionate hospitality professional who thrives in fast-paced environments and loves the challenge of leading a diverse and energetic team to drive business results. You should join our team if you believe... It's exciting to challenge the status quo and never stop innovating. That life is in the details. It's rewarding to cultivate experiences for our guests & our Experience Curators. That, as hoteliers and restaurant operators, we are storytellers for the hotels & restaurants in our communities. It's empowering to exercise creativity and collaboration. In a service and delivery experience that encompasses all 5 senses. You're a great fit for this role if you love... Jumping into new environments and quickly building trust with unfamiliar teams. Providing interim leadership and support during transitions, openings, and high-demand periods. Coaching and mentoring leaders across properties to strengthen overall performance. Rolling up your sleeves to stabilize operations, implement best practices, and elevate guest experience. Being flexible, adaptable, and solution-oriented in fast-moving situations. We're excited to have you join us because... You have extensive experience in hotel & restaurant operations with full-service, four-diamond luxury boutique hotels. You are an exceptional communicator who can get their point across effectively and skillfully. You're a bona fide leader, who's helmed other hotel and restaurant operations to prosperity and growth. You have a passion for being outside your office, in the space where our magic happens. You have the confidence, resilience, and curiosity needed to succeed in new and varied hotel environments. You love to curate experiences that make every moment matter. Here's the Core of Coury Hospitality: We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS. Privacy Notice: This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.We are an equal opportunity employer. Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above. DoubleTree Hotel Golf Resort Palm Springs, 67967 Vista Chino, Cathedral City, California, United States of America #J-18808-Ljbffr
    $61k-119k yearly est. 5d ago
  • General Manager

    Sage Restaurant Group 4.5company rating

    Miami, FL jobs

    Why us? For a vibrant, worldly, and welcoming escape, discover Circa 39 Hotel in Miami Beach. Our colorful oasis invites travelers to embrace the joy of exploration with a boutique experience that's anything but ordinary. Designed for curious spirits and global citizens, Circa 39 blends tropical charm, eclectic style, and heartfelt service to create a one-of-a-kind stay just steps from the ocean. As part of Sage Hospitality Group , we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Overall management responsibility for the operation of the hotel including profitability, guest service, product quality, and overall cleanliness and maintenance of the hotel property. Operation of the hotel will be within the framework of approved 1) annual budget, 2) annual marketing plan, 3) annual capital expenditure plan, 4) annual wage plan, and always within the framework of all Company policies and procedures. Responsibilities Executive Committee Lead the Executive Committee utilizing a participative style: be readily available and effectively communicate with each member, coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions. Guide the committee in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property. Operating Budget Development of annual operating budget which will serve as an operating plan and define required levels of achievement. Assure achievement of annual budget in revenues, costs and profits through accounting diligence and expenditure controls and proficient accounting practices. Departmental Objectives Set written priorities and key objectives for each department head quarterly including action plan and completion date. Follow up to assure successful implementation and follow-through and take corrective action in the event of failure to meet assigned objectives. Forecasting Monthly forecasting of operating staff and cost expenditures. Business planning in line with forecasted sales and costs including guidance to department heads. P & L Statement Critique Monthly review of financial statement in order to correct problems, assure spending is in line and to plan for future business. Review and approve all expenses in "other expense" categories in all departments. Regularly review all major expenses to assure that monies are wisely expended. Staff Relations Develop a high level of esprit de corps and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale. Communicate, counsel and assist in staff development. Be visible and available to all hourly personnel in accordance with the Company's open door policy. Attend monthly department employee meetings whenever possible. Staff Evaluation Conduct performance appraisal and personal development plans for management staff. Identify substandard performance of individual managers and outline improvement action, including taking corrective or disciplinary measures. Staff Hiring Assure level of experience, knowledge and ability to meet job requirements of all hotel management. Cost Controls Review controls and assure adherence at all times in order to protect the hotel's property/assets. Wage and Salary Administration Review all wage and salary increases assuring compliance with wage scales and compensation philosophies as outlined in the Company's management manuals. Future Business Quarterly review of future bookings of room nights and banquet sales, early identification of weak periods, implementing yield management practices. Pricing Quarterly review of pricing including review of cost increases and competitive pricing in room rates, restaurant, lounge and banquet areas. Assure recommendation and implementation of price increases on a timely basis. Inspection Regular personal inspection of guest rooms, public areas, back of house, banquet function set-ups. Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance and operating departments. Guest service through leadership and example, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees. Establish and implement guest service standards for all departments, periodically review, identify problems and corrective actions. Property Maintenance Assure that an on-going program is followed in regular repair and upkeep of the facility, landscape and equipment by developing and implementing a preventive maintenance program. Marketing Plan Development of annual sales and marketing plan. Monitor implementation of marketing plan action steps. Sales Management Regular review of sales solicitation activities, room nights productivity and group room rates sold by the sales department. Regularly review individual productivity taking corrective action and guiding as needed. Evaluate market mix and take action in order to best position the hotel for increased business. Involvement in sales solicitation of key accounts by reviewing contracts, meeting with sales department, visit key account contacts in person and by phone. Food and Beverage Promotion Monitor the success of F&B promotion programs. Take corrective actions as required. Monitor sales levels in order to take steps to reverse negative sales trends. Credit Maintain credit policies at Front Office, Sales and Catering. Attend credit meetings and assist in developing action plans, supervise collections of major accounts, review of aging reports and approval of write-offs. Front Office Management Regular review of Front Office results in order to maximize room revenue. Identify problem areas and initiate solutions. Community Relations Represent the hotel within the local community, positioning the hotel as a good corporate citizen that is involved and supportive of community affairs. Policies and Procedures Assure that all Company policies and procedures are fully implemented throughout the hotel. Qualifications Education/Formal Training A four-year college degree or equivalent education/experience Experience Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel, previous experience as Department Head at same facility. Knowledge/Skills Requires advanced knowledge of the hospitality and business management fields. Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information. Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches. Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction. Requires highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guests and/or corporate clients. Must have excellent speech and written skills in order to communicate with managers, guests and employees. Must have excellent literacy skills necessary for reports, policies and procedures. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have vision ability in order to visually inspect hotel. Must have mobility to walk through the front and the back of the hotel. Climbing approximately 20-30 steps 10% of the week. Physically able to regularly inspect all areas of interior and exterior of facility. Environment General office and hotel environment Benefits Eligible to participate in Sage bonus plan Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: 2025-29919 Position Type: Regular Full-Time Property: Circa 39 Outlet: Not Applicable Category: General Manager Address: 3900 Collins Avenue City: Miami Beach State: Florida EOE Protected Veterans/Disability #J-18808-Ljbffr
    $65k-89k yearly est. 1d ago
  • General Manager - Homestead

    Fiesta Restaurant Group 4.5company rating

    Miami, FL jobs

    Be a Part of the Fiesta... Come Join The Pollo Nation!You will need an email account click here to create one if you do not currently have one:### *When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.***Overview**The Manager in Training (MIT) position is designed to prepare individuals for future leadership roles by providing comprehensive, hands-on experience in restaurant operations. The MIT supports all aspects of daily management, including food safety, guest service, labor management, and team development. Through partnership with the Training General Manager, Field Training Manager and leadership team, the MIT will learn to foster a high-performance culture, maintain operational excellence, and lead a team of up to 25+ employees.**Qualities and Responsibilities*** Oversee day-to-day restaurant operations, ensuring food quality, safety, cleanliness, and consistent service and presentation.* Support a high-performing team culture through ongoing coaching, engagement, and accountability.* Model and coach hourly team members and managers in delivering exceptional guest service and addressing guest concerns with urgency and care.* Supervise and assist in leading a team of 25+ employees, ensuring adherence to company and regulatory standards.* Conduct daily pre-shift meetings (huddles) to align teams on goals, service standards, and operational updates.* Assist in scheduling, inventory, ordering, payroll, fund handling, and reconciliation processes.* Participate in hiring, onboarding, training, and developing both hourly team members and future leaders.* Monitor labor and financial performance, and help drive achievement of key targets (sales, labor, transactions, and EBITDA).* Maintain facility cleanliness and equipment functionality; report any issues promptly.* Ensure timely and accurate incident reporting, compliance with all safety protocols, and maintenance of a safe, inclusive work environment.* Support the implementation of guest experience initiatives to improve customer satisfaction and social review performance.* Embrace change with a positive attitude and adaptability in a dynamic environment.* Make sound decisions under pressure and help navigate operational challenges.* Perform other duties as assigned in alignment with company policies and procedures.**Education, Experience and Additional Skills:*** High school diploma or GED required.* 3-5 years of experience in the restaurant industry, with at least 2 years in a supervisory or leadership role.* ServSafe Certification required.* Proficiency with technology systems, including HRIS platforms, Outlook, and internal company tools.* Strong verbal and written communication skills in English.* Proven leadership ability, team development experience, and a passion for operational excellence.**COMPUTER SKILLS:*** Basic computer skills* Excel knowledge preferred**PHYSICAL DEMANDS:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk.**WORK ENVIRONMENT:**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Temperature controlled restaurant.* ·The noise level in the work environment is low to moderate.**EQUIPMENT USED:**Computer, fax, calculator, copier, phone.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.***If you are a current employee, please apply using the internal application process. Reach out to your manager for more information***What began in Miami as a simple recipe for citrus-marinated grilled chicken has evolved into a world of tropical flavors, and is quickly transforming into a lifestyle of happy, healthy, laid-back fun continually proving that life's better under the palm. Welcome to Pollo Tropical where passion is married to freshness to create a one-of-a-kind experience. Our chickens are free of hormones and trans-fats. From our signature grilled chicken and slow roasted mojo pork, to world-renown Create Your Own TropiChops, nothing surprises and delights like our fresh-made food served in a Caribbean inspired atmosphere.There's plenty of room to stretch out and “move up the beach” at Pollo Tropical - where a fresh and fun atmosphere is fueling our success. Over 45% of our field managers began their careers at Pollo Tropical as hourly team members and have had the opportunity to move up and become managers and supervisors at the corporate level.We offer competitive salaries and benefits in a fun, friendly, family-oriented environment. We hope to hear from you soon! #J-18808-Ljbffr
    $65k-88k yearly est. 5d ago
  • General Manager - Boca Raton/Lake Worth

    Fiesta Restaurant Group 4.5company rating

    Boca Raton, FL jobs

    General Manager - Boca Raton/Lake Worth page is loaded## General Manager - Boca Raton/Lake Worthlocations: West Boca Raton, FLtime type: Part timeposted on: Posted 2 Days Agojob requisition id: R1795Be a Part of the Fiesta... Come Join The Pollo Nation!You will need an email account click here to create one if you do not currently have one:### *When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.***Overview**The Manager in Training (MIT) position is designed to prepare individuals for future leadership roles by providing comprehensive, hands-on experience in restaurant operations. The MIT supports all aspects of daily management, including food safety, guest service, labor management, and team development. Through partnership with the Training General Manager, Field Training Manager and leadership team, the MIT will learn to foster a high-performance culture, maintain operational excellence, and lead a team of up to 25+ employees.**Qualities and Responsibilities*** Oversee day-to-day restaurant operations, ensuring food quality, safety, cleanliness, and consistent service and presentation.* Support a high-performing team culture through ongoing coaching, engagement, and accountability.* Model and coach hourly team members and managers in delivering exceptional guest service and addressing guest concerns with urgency and care.* Supervise and assist in leading a team of 25+ employees, ensuring adherence to company and regulatory standards.* Conduct daily pre-shift meetings (huddles) to align teams on goals, service standards, and operational updates.* Assist in scheduling, inventory, ordering, payroll, fund handling, and reconciliation processes.* Participate in hiring, onboarding, training, and developing both hourly team members and future leaders.* Monitor labor and financial performance, and help drive achievement of key targets (sales, labor, transactions, and EBITDA).* Maintain facility cleanliness and equipment functionality; report any issues promptly.* Ensure timely and accurate incident reporting, compliance with all safety protocols, and maintenance of a safe, inclusive work environment.* Support the implementation of guest experience initiatives to improve customer satisfaction and social review performance.* Embrace change with a positive attitude and adaptability in a dynamic environment.* Make sound decisions under pressure and help navigate operational challenges.* Perform other duties as assigned in alignment with company policies and procedures.**Education, Experience and Additional Skills:*** High school diploma or GED required.* 3-5 years of experience in the restaurant industry, with at least 2 years in a supervisory or leadership role.* ServSafe Certification required.* Proficiency with technology systems, including HRIS platforms, Outlook, and internal company tools.* Strong verbal and written communication skills in English.* Proven leadership ability, team development experience, and a passion for operational excellence.**COMPUTER SKILLS:*** Basic computer skills* Excel knowledge preferred**PHYSICAL DEMANDS:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk.**WORK ENVIRONMENT:**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Temperature controlled restaurant.* The noise level in the work environment is low to moderate.**EQUIPMENT USED:**Computer, fax, calculator, copier, phone.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.***If you are a current employee, please apply using the internal application process. Reach out to your manager for more information***locations: West Boca Raton, FLtime type: Part timeposted on: Posted 2 Days AgoWhat began in Miami as a simple recipe for citrus-marinated grilled chicken has evolved into a world of tropical flavors, and is quickly transforming into a lifestyle of happy, healthy, laid-back fun continually proving that life's better under the palm. Welcome to Pollo Tropical where passion is married to freshness to create a one-of-a-kind experience. Our chickens are free of hormones and trans-fats. From our signature grilled chicken and slow roasted mojo pork, to world-renown Create Your Own TropiChops, nothing surprises and delights like our fresh-made food served in a Caribbean inspired atmosphere.There's plenty of room to stretch out and “move up the beach” at Pollo Tropical - where a fresh and fun atmosphere is fueling our success. Over 45% of our field managers began their careers at Pollo Tropical as hourly team members and have had the opportunity to move up and become managers and supervisors at the corporate level.We offer competitive salaries and benefits in a fun, friendly, family-oriented environment. We hope to hear from you soon! #J-18808-Ljbffr
    $65k-88k yearly est. 5d ago

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