Customer Specialist jobs at Calix - 148 jobs

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's. We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience. Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience. Training Hours: 11am-8pm EST (10am-7pm CST), Monday - Friday Work Hours: 2pm-11pm EST (1pm-10pm CST), Friday - Tuesday w/Wednesday and Thursday Off As a Virtual Repair Representative, you will be responsible for answering inbound calls from customers experiencing issues and will be expected to troubleshoot all Xfinity products to repair and restore the customers' services. You will need to follow established troubleshooting steps through the use of troubleshooting tools (ITGs) and will be expected to follow the ITG and trust the resolution the tool provides. Aside from providing a positive customer experience, sales will be key and one of your critical job responsibilities. You will be expected to discover customer needs and sell the value and benefits of Xfinity products with every customer interaction. Meeting your sales goals will be a large part of how your overall performance is measured in this role. Most of the calls in this role will be related to Repair and technical troubleshooting. Periodically you will be expected to assist by handling overflow calls from other queues during high call volume periods. Job Description Core Responsibilities: Responsible for providing end-to-end support for our customers and communities to ensure a positive experience and that is in accordance with the Company's service delivery strategy. Establishes and builds rapport while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System and quality behaviors. Responsible for accurately and confidently handling various types of customer inquiries while engaging and building a consultative relationship with our customer. Responsible for responding to requests regarding technical questions and problem resolution related to company products as well as customer equipment. Actively puts the customer needs and wants at the center of all interactions. Creates a personal connection to the customer and demonstrates favorable image of the organization through effective use of soft skills and problem-solving skills, professional communications and internal/external customer interactions. Demonstrates functional skill to troubleshoot and resolve technical problems and other general account inquiries through both verbal and written means to maximize the customer experience, with demonstrated ability to articulate relevant information. Follows established troubleshooting procedures, including use of appropriate resources and desktop tools. Effectively works to build a consultative relationship with the customer to create understanding, set clear expectations by providing accurate information and resolve all issues. Takes a consultative approach to finding custom solutions to customers' needs. Resolves customer complaints/concerns through active listening, empathy, professionalism and problem solving. Illustrates competencies of a technology enthusiast. Multitasks between multiple tools and systems with ease (billing systems, knowledge base, technical tools etc.) to apply information to any customer interaction. Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products and services. Based on the customers wants and needs, acts as a product consultant, articulating appropriate product solutions, features and benefits. Corrects discrepancies on customers' accounts and researches service disruptions as necessary. Demonstrates functional skill in communicating and explaining basic account information to the customer with focus on first-call resolution. Demonstrates awareness of company policies and procedures while applying sound judgment and follows guidelines for Customer Proprietary Network Information (CPNI) and Personal Identifiable Information (PII). Educates and promotes self-service options. Must be able to work in a fast-paced, structured, dynamic and high transaction environment, with the ability to maintain composure in stressful situations. Demonstrates ability to achieve established goals and performance metrics and attends trainings as required. Works independently and seeks Supervisor support when necessary. Interacts with customers via telephone, e-mail, SMS or face-to-face to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard and mouse. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Qualifications U.S. Eligibility Requirements: Interested candidates must submit an application and resume/CV online to be considered Are you 18 years of age or older or can you demonstrate legal capacity to enter a contract? Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure Additional Information All your information will be kept confidential according to EEO guidelines.

At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's. We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience. Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience. Job Description We are looking to find motivated people to take part on paid studies across the nation and in their local communities. Get Involved in Our USA Market Research Panel Today. Many of our paid researche allow you to participate online or in-person. This is an excellent way to make extra money from the comfort of home. If you are interested in participating in group discussions about new consumer products and being compensated for it, we invite you to apply. Payment: • Participate in surveys and earn Money • You have a variety of payment options available, such as PayPal, direct check or virtual gift codes online. • Rewarding yourself with the opportunity to win Qualifications • Participate in surveys/studies, by filling out written and verbal instructions. • Participate as a focus group researcher. • For each panel, a detailed written study is provided. • If provided, MUST use the products/services. Needs • Either a smartphone with a functioning camera, or a desktop/laptop webcam are required. • You need to be able to access a reliable internet connection. • Want to join in on one or several of the topics? • Capacity to understand, read, and follow oral and written instructions. • While data entry or administrative assistant experience may not be required, it is highly recommended. Additional Information • Flexibility to take part in discussions online or in person. • You don't need to commute if you work from your home. • No minimum hrs. This is a temporary job. • For your comments on our sponsors' and partners' products, you can get free samples. • Take part in the testing of products that are not yet available to the public.

At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's. We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience. Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience. Job Description We are looking to find motivated people to take part on paid studies across the nation and in their local communities. Get Involved in Our USA Market Research Panel Today. Many of our paid researche allow you to participate online or in-person. This is an excellent way to make extra money from the comfort of home. If you are interested in participating in group discussions about new consumer products and being compensated for it, we invite you to apply. Payment: • Participate in surveys and earn Money • You have a variety of payment options available, such as PayPal, direct check or virtual gift codes online. • Rewarding yourself with the opportunity to win Qualifications • Participate in surveys/studies, by filling out written and verbal instructions. • Participate as a focus group researcher. • For each panel, a detailed written study is provided. • If provided, MUST use the products/services. Needs • Either a smartphone with a functioning camera, or a desktop/laptop webcam are required. • You need to be able to access a reliable internet connection. • Want to join in on one or several of the topics? • Capacity to understand, read, and follow oral and written instructions. • While data entry or administrative assistant experience may not be required, it is highly recommended. Additional Information • Flexibility to take part in discussions online or in person. • You don't need to commute if you work from your home. • No minimum hrs. This is a temporary job. • For your comments on our sponsors' and partners' products, you can get free samples. • Take part in the testing of products that are not yet available to the public.

Base Pay: $34,000 On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. Must live in Texas - in/near Dallas, San Antonio, Austin or Houston. Job Duties and Responsibilities What You'll Do: * Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. * Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. * Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. What's in it for You: * Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. * Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. * Incredible Incentives: High-value rewards program including exciting trips & prizes. * Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. * Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements * Minimum 1 year of experience in a quota-carrying sales role required. * Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. * Full-time; hours may include evenings, weekends or holidays. * High school diploma/GED required; Associate's or Bachelor's degree a plus. * Pre-employment screen. * Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors. * Employee responsible for all setup costs (except where required by law). Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $34,000.00/Year

**Base Pay:** $34,000 **On-Target Earnings:** $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **No** **outbounding, no cold calling. Ever.** **Must live in Texas - in/near Dallas, San Antonio, Austin or Houston.** **Job Duties and Responsibilities** **What You'll Do:** + Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. + Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. + Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. **What's in it for You:** + **Uncapped Earning Potential:** High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. + **Career Growth:** Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. + **Incredible Incentives** : High-value rewards program including exciting trips & prizes. + **Comprehensive Benefits:** Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. + **Exclusive Perks:** Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. **Skills, Experience and Requirements** + **Minimum 1 year of experience in a quota-carrying sales role required.** + Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. + Full-time; hours may include evenings, weekends or holidays. + High school diploma/GED required; Associate's or Bachelor's degree a plus. + Pre-employment screen. + Smartphone/device with active network connection. + Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors. + _Employee responsible for all setup costs (except where required by law)._ **Benefits:** From versatile health perks to new career opportunities, check out our benefits on our careers website (************************************************ . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** ) **Salary Ranges** Compensation: $34,000.00/Year We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.

**Base Pay:** $34,000 **On-Target Earnings:** $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **No** **outbounding, no cold calling. Ever.** **Must live in Texas - in/near Dallas, San Antonio, Austin or Houston.** **Job Duties and Responsibilities** **What You'll Do:** + Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. + Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. + Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. **What's in it for You:** + **Uncapped Earning Potential:** High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. + **Career Growth:** Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. + **Incredible Incentives** : High-value rewards program including exciting trips & prizes. + **Comprehensive Benefits:** Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. + **Exclusive Perks:** Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. **Skills, Experience and Requirements** + **Minimum 1 year of experience in a quota-carrying sales role required.** + Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. + Full-time; hours may include evenings, weekends or holidays. + High school diploma/GED required; Associate's or Bachelor's degree a plus. + Pre-employment screen. + Smartphone/device with active network connection. + Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors. + _Employee responsible for all setup costs (except where required by law)._ **Benefits:** From versatile health perks to new career opportunities, check out our benefits on our careers website (************************************************ . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** ) **Salary Ranges** Compensation: $34,000.00/Year We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

is filled. We are looking for Customer Retention professionals in the Dallas metro area to join our team. The Representative, Customer Retention's primary responsibility is to protect existing revenue by retaining customers that are calling to disconnect or downgrade their service due to service failures, competitive offers and billing issues. Retention Agents emphasize the benefits and value of Rise Broadband products and services that best fit the customer as well as collaborate with other departments to resolve the customer's account and product issues if necessary. Demonstrating strong skills in the areas of sales, negotiation, save techniques, interpersonal communication and problem solving are key to the success of the department. Compensation for this role is hourly base pay plus commission on saves. Essential Duties/Responsibilities * Retain customers by identifying reasons for request to disconnect or downgrade, resolving issues, and overcoming concerns * Promote, recommend, and sell the value of Rise Broadband products and services based on a logical relationship to the customer's needs and interests * Demonstrate strong negotiation, selling and closing skills * Discuss product and feature benefits and pricing to meet the needs of the customer * Meet or exceed retention goals and other metrics for productivity, quality, and customer experience * Maintain up-to-date knowledge of the company's current promotions, products, and technology * Document and track results of saving or reinstating customer accounts * Provide feedback to support staff and leadership on the success of the program and recommend opportunities for improvement Job Requirements * Excellent PC proficiency and keyboarding skills * Previous contact center experience preferred * Sales and/or retention experience preferred * Ability to provide a high-level of accuracy with excellent attention to detail * Excellent interpersonal communication skills (i.e., verbal, written, listening) * Strong decision making and problem-solving skills * Experience working with escalated customer issues and problem resolution * Ability to handle difficult customers in a professional manner and build customer loyalty * Experience with Word, Excel and Windows Equipment Requirements * A dedicated and quiet workspace free from distractions * A desktop or laptop computer with Windows 10 or newer and a minimum 1GHz processor and 1GB of RAM (or higher). NOTE: We do not allow Chromebooks, Surface Pros, or iPads. * 2 monitors for desktops and laptops * A camera/web camera * Reliable internet connection with minimum speeds of 5-10 Mbps upload and 15 Mbps download, with access to a hardwired (Ethernet) connection rather than Wi-Fi, based on the systems we use. * A mouse (if using a laptop) | Or a mouse & keyboard (if using a desktop) * Headphones or a headset (will be provided upon request) Working Conditions * Employee remains in the sitting position for prolonged hours. Employee is occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. * Working conditions may include being in an open (shared) cubicle/workspace area. Please feel free to review our Benefits at the following link: *****************************************************

Job Description is filled. We are looking for Customer Retention professionals in the Dallas metro area to join our team. The Representative, Customer Retention's primary responsibility is to protect existing revenue by retaining customers that are calling to disconnect or downgrade their service due to service failures, competitive offers and billing issues. Retention Agents emphasize the benefits and value of Rise Broadband products and services that best fit the customer as well as collaborate with other departments to resolve the customer's account and product issues if necessary. Demonstrating strong skills in the areas of sales, negotiation, save techniques, interpersonal communication and problem solving are key to the success of the department. Compensation for this role is hourly base pay plus commission on saves. Essential Duties/Responsibilities Retain customers by identifying reasons for request to disconnect or downgrade, resolving issues, and overcoming concerns Promote, recommend, and sell the value of Rise Broadband products and services based on a logical relationship to the customer's needs and interests Demonstrate strong negotiation, selling and closing skills Discuss product and feature benefits and pricing to meet the needs of the customer Meet or exceed retention goals and other metrics for productivity, quality, and customer experience Maintain up-to-date knowledge of the company's current promotions, products, and technology Document and track results of saving or reinstating customer accounts Provide feedback to support staff and leadership on the success of the program and recommend opportunities for improvement Job Requirements Excellent PC proficiency and keyboarding skills Previous contact center experience preferred Sales and/or retention experience preferred Ability to provide a high-level of accuracy with excellent attention to detail Excellent interpersonal communication skills (i.e., verbal, written, listening) Strong decision making and problem-solving skills Experience working with escalated customer issues and problem resolution Ability to handle difficult customers in a professional manner and build customer loyalty Experience with Word, Excel and Windows Equipment Requirements A dedicated and quiet workspace free from distractions A desktop or laptop computer with Windows 10 or newer and a minimum 1GHz processor and 1GB of RAM (or higher). NOTE: We do not allow Chromebooks, Surface Pros, or iPads. 2 monitors for desktops and laptops A camera/web camera Reliable internet connection with minimum speeds of 5-10 Mbps upload and 15 Mbps download, with access to a hardwired (Ethernet) connection rather than Wi-Fi, based on the systems we use. A mouse (if using a laptop) | Or a mouse & keyboard (if using a desktop) Headphones or a headset (will be provided upon request) Working Conditions Employee remains in the sitting position for prolonged hours. Employee is occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Working conditions may include being in an open (shared) cubicle/workspace area. Please feel free to review our Benefits at the following link: *****************************************************

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

JOB HOURS: Monday - Friday 9am - 5pm Source One Payment Solutions offers an array of merchant services, supplying credit card processing terminals, POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and provide services to merchants throughout the U.S. states. JOB DESCRIPTIONThe Merchant Account Support Agent will be part of our Operations Department and will be responsible for supporting the business and technical needs of our growing merchant base. You will be assisting existing merchants with their merchant services accounts through e-mail, phone calls and the CRM as well as assisting and providing sales agent support. RESPONSIBILITIES AND DUTIES Provide extraordinary client service to merchants via inbound phone calls, email or chat. Provide extraordinary service and sales support to agents and partners. Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations. Answer merchant questions and resolves customer support problems related to billing, account management and troubleshooting. Help to ensure incoming requests are handled in a timely manner and communicating with other departments, managers, and Business Consultants. Thoroughly describe and document work using call ticketing systems. Update the ticketing system and advance tickets with current status of all ongoing issues and Merchant Contacts. Ongoing on the spot training and updates for Business Consultants. Assisting with the installation of equipment and services for merchants SKILLS NEEDED Customer service experience required. Prior experience in call center, financial industry or ecommerce environments is preferred. Confirmed commitment to quality and customer service. Strong customer service skills and follow-thru skills. Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving, and multi-tasking skills required. Punctual, regular and consistent attendance. Bi-lingual (Spanish) is a plus but not required. Computer Skills, including Microsoft Office and Outlook. Proven prior CRM or database experience is preferred. 2+ years Customer Service/Technical Support experience preferred, but not required. Experience in the banking or credit card processing industry preferred, but not required. REQUIRED EDUCATION AND EXPERIENCE High school diploma or equivalent is required Knowledge of customer service core principles and practices. Job Type: Full-time Salary: $12.00 to $17.00 /hour

JOB HOURS: Monday - Friday 9am - 5pm Source One Payment Solutions offers an array of merchant services, supplying credit card processing terminals, POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and provide services to merchants throughout the U.S. states. JOB DESCRIPTIONThe Merchant Account Support Agent will be part of our Operations Department and will be responsible for supporting the business and technical needs of our growing merchant base. You will be assisting existing merchants with their merchant services accounts through e-mail, phone calls and the CRM as well as assisting and providing sales agent support. RESPONSIBILITIES AND DUTIES Provide extraordinary client service to merchants via inbound phone calls, email or chat. Provide extraordinary service and sales support to agents and partners. Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations. Answer merchant questions and resolves customer support problems related to billing, account management and troubleshooting. Help to ensure incoming requests are handled in a timely manner and communicating with other departments, managers, and Business Consultants. Thoroughly describe and document work using call ticketing systems. Update the ticketing system and advance tickets with current status of all ongoing issues and Merchant Contacts. Ongoing on the spot training and updates for Business Consultants. Assisting with the installation of equipment and services for merchants SKILLS NEEDED Customer service experience required. Prior experience in call center, financial industry or ecommerce environments is preferred. Confirmed commitment to quality and customer service. Strong customer service skills and follow-thru skills. Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving, and multi-tasking skills required. Punctual, regular and consistent attendance. Bi-lingual (Spanish) is a plus but not required. Computer Skills, including Microsoft Office and Outlook. Proven prior CRM or database experience is preferred. 2+ years Customer Service/Technical Support experience preferred, but not required. Experience in the banking or credit card processing industry preferred, but not required. REQUIRED EDUCATION AND EXPERIENCE High school diploma or equivalent is required Knowledge of customer service core principles and practices. Job Type: Full-time Salary: $12.00 to $17.00 /hour

**Base Pay:** $33,000 **On-Target Earnings:** $70,000 ($15.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **No** **outbounding, no cold calling. Ever.** **This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936.** **Job Duties and Responsibilities** **What You'll Do:** + Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. + Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. + Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. **What's in it for You:** + **Uncapped Earning Potential:** High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. + **Career Growth:** Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. + **Incredible Incentives** : High-value rewards program including exciting trips & prizes. + **Comprehensive Benefits:** Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. + **Exclusive Perks:** Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. **Skills, Experience and Requirements** + **Fluent in English and Spanish, with the ability to communicate effectively in both languages** + Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. + Full-time on-site; hours may include evenings, weekends or holidays. + High school diploma/GED required; Associate's or Bachelor's degree a plus. + Pre-employment screen. + Smartphone/device with active network connection. **Benefits:** From versatile health perks to new career opportunities, check out our benefits on our careers website (************************************************ . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** ) **Salary Ranges** Compensation: $33,000.00/Year We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.

**Base Pay:** $33,000 **On-Target Earnings:** $70,000 ($15.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **No** **outbounding, no cold calling. Ever.** **This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936.** **Job Duties and Responsibilities** **What You'll Do:** + Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. + Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. + Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. **What's in it for You:** + **Uncapped Earning Potential:** High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. + **Career Growth:** Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. + **Incredible Incentives** : High-value rewards program including exciting trips & prizes. + **Comprehensive Benefits:** Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. + **Exclusive Perks:** Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. **Skills, Experience and Requirements** + Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. + Full-time on-site; hours may include evenings, weekends or holidays. + High school diploma/GED required; Associate's or Bachelor's degree a plus. + Pre-employment screen. + Smartphone/device with active network connection. **Benefits:** From versatile health perks to new career opportunities, check out our benefits on our careers website (************************************************ . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** ) **Salary Ranges** Compensation: $33,000.00/Year We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.

**Base Pay:** $33,000 **On-Target Earnings:** $70,000 ($15.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **No** **outbounding, no cold calling. Ever.** **This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936.** **Job Duties and Responsibilities** **What You'll Do:** + Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. + Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. + Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. **What's in it for You:** + **Uncapped Earning Potential:** High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. + **Career Growth:** Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. + **Incredible Incentives** : High-value rewards program including exciting trips & prizes. + **Comprehensive Benefits:** Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. + **Exclusive Perks:** Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. **Skills, Experience and Requirements** + Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. + Full-time on-site; hours may include evenings, weekends or holidays. + High school diploma/GED required; Associate's or Bachelor's degree a plus. + Pre-employment screen. + Smartphone/device with active network connection. **Benefits:** From versatile health perks to new career opportunities, check out our benefits on our careers website (************************************************ . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** ) \#ELPT1 **Salary Ranges** Compensation: $33,000.00/Year We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.

**Base Pay:** $33,000 **On-Target Earnings:** $70,000 ($15.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **No** **outbounding, no cold calling. Ever.** **This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936.** **Job Duties and Responsibilities** **What You'll Do:** + Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. + Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. + Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. **What's in it for You:** + **Uncapped Earning Potential:** High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. + **Career Growth:** Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. + **Incredible Incentives** : High-value rewards program including exciting trips & prizes. + **Comprehensive Benefits:** Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. + **Exclusive Perks:** Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. **Skills, Experience and Requirements** + **Fluent in English and Spanish, with the ability to communicate effectively in both languages** + Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. + Full-time on-site; hours may include evenings, weekends or holidays. + High school diploma/GED required; Associate's or Bachelor's degree a plus. + Pre-employment screen. + Smartphone/device with active network connection. **Benefits:** From versatile health perks to new career opportunities, check out our benefits on our careers website (************************************************ . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** ) \#ELPT1 **Salary Ranges** Compensation: $33,000.00/Year We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.

Base Pay: $33,000 On-Target Earnings: $70,000 ($15.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936. Job Duties and Responsibilities What You'll Do: * Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. * Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. * Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. What's in it for You: * Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. * Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. * Incredible Incentives: High-value rewards program including exciting trips & prizes. * Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. * Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements * Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. * Full-time on-site; hours may include evenings, weekends or holidays. * High school diploma/GED required; Associate's or Bachelor's degree a plus. * Pre-employment screen. * Smartphone/device with active network connection. Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $33,000.00/Year

AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor. Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities Handle inbound sales, customer service, billing and repair issues. Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers. Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. Follow guidelines set up for proper call handling processes and procedures. Achieve quality metrics through Quality Assurance guidelines. Make outbound calls to customers to help gather information as necessary to resolve issues. Sell residential product offerings to inbound callers while following correct sales procedures. All other duties as assigned. Requirements Candidates must be a proven customer support professional with at least two years of call center experience. Must also possess a high level of energy and motivation. Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential. Telecommunications experience is a plus. Must have a high school diploma. Spanish speaking preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.