Senior Business Analyst jobs at CareFirst BlueCross BlueShield

**Details** _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises._ Kemper is seeking an experienced Guidewire BillingCenter Business Systems Analyst. Be part of a team focused on collaboration with developers, testing analysts and stakeholders to deliver on product and program requirements for Kemper's usage of Guidewire BillingCenter. Accountable for small to medium size projects, this role will actively participate and interact to understand business needs, identify the best solutions, lead change management activities, and support application configuration. **Position Responsibilities:** + Serve as an experienced Business Systems Analyst with a depth of expertise in Guidewire BillingCenter. + Liaison with business for IT portfolio coordination. + Perform systems analysis and development of technical design documents. + Research and develop functional design documents. + Provide detailed inputs to application testing and support user acceptance testing. + Achieve and maintain subject matter expertise across multiple scopes within the existing Kemper BillingCenter implementation, leveraging prior BillingCenter experience. + Lead moderately complex change management activities, including: Training (e.g., training plans and materials, training sessions), process improvements and efficiencies, documentation support (e.g., operational procedures, troubleshooting guides), production readiness activities (e.g., war room, deployment support and checkout, user support). + Lead analysis, design, implementation, and testing of BillingCenter configuration. + Maintain knowledge of business functionality and technical platforms as business climate and technology platforms evolve. + Perform procedural duties within standardized practices, where applicable. + Comply with and support all corporate, department and security policies and procedures. + Production activities such as: Triage, troubleshooting, data analysis (e.g., SQL / data analysis), product and compliance requests **Position Qualifications:** + 5 years of business systems analyst experience required. + Minimum of 2 years of extensive business systems analyst experience with Guidewire Insurance Suite; including at least 2 recent years of on-going experience with Guidewire BillingCenter. + Expert knowledge of P&C Insurance. Non-standard Auto Insurance experience preferred. + Must be proficient with business analysis including documentation of workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis. + Advanced knowledge of systems development lifecycle activities + Strong design/configuration experience within Guidewire BillingCenter. + Guidewire BillingCenter configuration testing skills (behavior-driven approach to test cases, expected results, user acceptance testing, and test execution including clock-based testing). + Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage). + Education equivalent to a college degree in an information technology related or business administration related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience. + Current expertise using JIRA/Confluence. + ServiceNow and AWS knowledge is a plus. + Occasional travel may be required based on project needs. + This role is eligible to work remote from a US based location. The range for this position is $77100 to $128500. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.). _Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination._ _Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee._ Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. \#LI-AK-1 \#LI-Remote **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.

Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Kemper is seeking an experienced Guidewire BillingCenter Business Systems Analyst. Be part of a team focused on collaboration with developers, testing analysts and stakeholders to deliver on product and program requirements for Kemper's usage of Guidewire BillingCenter. Accountable for small to medium size projects, this role will actively participate and interact to understand business needs, identify the best solutions, lead change management activities, and support application configuration. Position Responsibilities: Serve as an experienced Business Systems Analyst with a depth of expertise in Guidewire BillingCenter. Liaison with business for IT portfolio coordination. Perform systems analysis and development of technical design documents. Research and develop functional design documents. Provide detailed inputs to application testing and support user acceptance testing. Achieve and maintain subject matter expertise across multiple scopes within the existing Kemper BillingCenter implementation, leveraging prior BillingCenter experience. Lead moderately complex change management activities, including: Training (e.g., training plans and materials, training sessions), process improvements and efficiencies, documentation support (e.g., operational procedures, troubleshooting guides), production readiness activities (e.g., war room, deployment support and checkout, user support). Lead analysis, design, implementation, and testing of BillingCenter configuration. Maintain knowledge of business functionality and technical platforms as business climate and technology platforms evolve. Perform procedural duties within standardized practices, where applicable. Comply with and support all corporate, department and security policies and procedures. Production activities such as: Triage, troubleshooting, data analysis (e.g., SQL / data analysis), product and compliance requests Position Qualifications: 5 years of business systems analyst experience required. Minimum of 2 years of extensive business systems analyst experience with Guidewire Insurance Suite; including at least 2 recent years of on-going experience with Guidewire BillingCenter. Expert knowledge of P&C Insurance. Non-standard Auto Insurance experience preferred. Must be proficient with business analysis including documentation of workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis. Advanced knowledge of systems development lifecycle activities Strong design/configuration experience within Guidewire BillingCenter. Guidewire BillingCenter configuration testing skills (behavior-driven approach to test cases, expected results, user acceptance testing, and test execution including clock-based testing). Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage). Education equivalent to a college degree in an information technology related or business administration related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience. Current expertise using JIRA/Confluence. ServiceNow and AWS knowledge is a plus. Occasional travel may be required based on project needs. This role is eligible to work remote from a US based location. The range for this position is $77100 to $128500. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.). Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-AK-1 #LI-Remote

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Senior Business Analyst to join our Workforce Benefits Division - Digital Experience team in Omaha, NE; Charlotte, North Carolina or Chattanooga, TN. If hired in Chattanooga, TN, the work location is fully remote but is expected to transition to an in-office position in the future. As a Senior Business Analyst you'll move Pacific Life, and your career, forward by serving as a critical bridge between business stakeholders and technical teams, translating strategic goals for WBD digital experiences into actionable requirements that deliver measurable value. You will fill an existing role that sits on a team within the Workforce Benefits Division. Your colleagues will include cross-functional stakeholders, technical teams, and fellow business analysis professionals. You'll collaborate with teams across departments to optimize both customer-facing portals and internal workflows. How you'll help move us forward: Design and document business processes across and within departments in the Workforce Benefits Division Identify process inefficiencies and recommend improvements to enhance operational effectiveness Elicit and document business requirements for new features and improvements to all WBD digital experiences, including broker, employer, and member portals, as well as internal work management systems Develop clear documentation that defines departmental accountability, with recommendations appropriately scaled to the organization's current maturity level Implement change management strategies to ensure successful adoption of new processes and systems The experience you bring: 8+ years of experience in business analysis and process improvement within the group benefits insurance industry Demonstrated experience with process mapping methodologies and tools, along with a strong foundation in business analysis best practices and frameworks Proven facilitation and stakeholder management skills with cross-functional teams, and experience working collaboratively with agile development teams Excellent written and verbal communication abilities with exceptional problem-solving skills and attention to detail Experience with change management principles and the ability to drive organizational transformation through strategic thinking and consensus building What makes you stand out: Bachelor's degree in Business, Information Systems, or related field Professional certification in process improvement or business analysis (Six Sigma, Lean, CBAP, PMI-PBA, etc.) Knowledge of project management principles and methodologies Familiarity with process automation tools, workflow technologies, UX design principles, and wireframing tools You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-EH2 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $105,120.00 - $128,480.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2500 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards for four years running, including the 2025-2026 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: ************** Job Description The Senior Business Analyst participates on a small team of 2-5 business analysts contributing to the planning, design, development, and launching of efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Senior Business Analyst role requires an advanced understanding of insurance workflows and systems. The successful candidate will be highly motivated, possess an entrepreneurial spirit, have a service mentality, and be comfortable in a fast-paced environment. The Senior Business Analyst is a member of the Surplus & Specialty Lines (SSL) Digital Services team, supporting the Underwriting, Claims and Billing & Collections business units. SSL underwrites both admitted and non-admitted business for General Liability, Auto, and Excess/Umbrella lines of business across multiple industry verticals, including Contracting, Transportation, Energy, Security, and Environmental. What you will do: Strategy & Planning Participate in meetings with business stakeholders to identify business, financial, and operations goals/objectives and priorities, system requirements, and identify existing issues. Participate in roadmap planning activities, as required. Collaborate with business and IT (Information Technology) Stakeholders in the planning, design, development, and deployment of new applications, and enhancements to existing applications. Facilitate or lead design sessions to prototype new systems to enhance business processes, operations, and information process flow. Reviews the effectiveness and efficiency of the user experience for existing systems and develops strategies for improving or further leveraging these systems. Establish and manage scope and parameters of systems analysis to define predictable outcomes and action plans. Participate in research of third-party software products to support purchase or build decisions. Conduct analysis to make recommendations or suggest alternatives that address existing and potential trouble areas in operating systems and processes across the organization. Execution & Delivery Collaborate with project team to establish and manage the project timeline, delivery milestones, and communication plan for reporting project status. Provide systems models, requirement specifications, diagrams, and charts to provide direction to development and quality assurance teams, as required. Track and manage issues based on the findings, complete with probable causes and viable solutions. Collaborate with Digital Service teams to ensure compatibility and interoperability of in-house computing systems. Coordinate testing of application systems, including quality assurance, performance, and end-user acceptance, reviews for modified and new systems, and other post-implementation support. Provide documentation, training materials, orientation, and training to end users for all modified and new systems, as needed. What you will bring to C&F: Knowledge & Experience Bachelor's degree and a minimum of 5+ years specialized experience working as a business analyst within the P&C insurance domain Extensive experience in overseeing the design, development, and implementation of Insurance software solutions, systems, or products in support of underwriting, financial or claims application systems. Good understanding of P&C Insurance domain, preferably Commercial or Specialty Insurance Prior experience working as a P&C Underwriter is preferred Prior Binding Authority underwriting experience is a plus Demonstrated project management skills. Excellent understanding of the organization's goals and objectives. Excellent analytical and creative problem-solving skills. Excellent written and oral communication skills. Excellent listening and interpersonal skills. Logical and efficient with a keen attention to detail. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed. Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Extensive experience working in a team-oriented, collaborative environment.#LI-MS #LI-MS #LI-REMOTE What C&F will bring to you Competitive compensation package Generous 401K employer match Employee Stock Purchase plan with employer matching Generous Paid Time Off Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path A dynamic, ambitious, fun and exciting work environment We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community At C&F you will BELONG If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It's about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work. For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit **************************************************************** for more information. Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $87,000 to a maximum of $127,600. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

What are important things that YOU need to know about this role? Fully and permanently remote - work from anywhere within the U.S. Strong communication skills required - ability to translate technical language into clear, understandable terms for all audiences. Client-focused approach - capable of educating and inspiring confidence in clients through expertise and professionalism. Industry experience required - background in dental, vision, or medical fields is essential. What will YOU be doing for us? Collaborate with external partners using Enterprise System expertise and business process knowledge to identify, analyze and translate business requirements to implement client programs, including configuration, introduction of new efficiencies and automation, and identifying risks and issues related to missing functionality and program delivery. What will YOU be working on every day? Identify, analyze and translate business requirements through written documentation and interview processes to implement and configure new efficiencies and automation in the Enterprise system Collaborate with stakeholders to ensure solution meets business needs and requirements Identify risks and issues related missing functionality or feature sets, and seek core system support on complex matters Introduce best practices when training users and configuring the Enterprise System Conduct training sessions with end users, including new release upgrades Support training team with documenting and delivering quality training material for business users Lead analysis of business requirements and develop and socialize optimization strategies Recommend solutions to streamline and scale existing workflows Lead meetings with the stakeholders and communicate appropriate status, risks, and issues Host client meetings and presentations to share findings with solutions Lead efforts to prioritize initiatives based on business needs and requirements Contribute to the development of project plans Support client(s) with user acceptance testing and reviewing documented results Assist with documentation, mapping and validation efforts to migrate legacy data Assist with workflow planning, documentation, mapping, and user testing of integration points What qualifications do YOU need to have to be GOOD candidate? Required Level of Education, Licenses, and/or Certificates Bachelor's degree in Computer Science or related field Required Level of Experience 3-5 years of related experience in a technical analysis role within a healthcare operations environment: IT analyst, system implementation analyst, system integration analyst, etc. Required Knowledge, Skills, and Abilities Experience with SQL Ability to plan for contingencies and anticipate problems Ability to effectively listen and respond to customers' needs Ability to effectively convey and receive ideas, information, and directions Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles Ability to display strong written and verbal communication skills Ability to remain organized despite multiple interruptions Ability to ask critical questions to assess needs and requirements Ability to explain complex concepts easily Ability to successfully meet timelines for project plans and manage time effectively Ability to translate business goals and requirements into documented requirements Ability to travel to client sites Build strong relationships with business partners Successfully manage competing priorities and navigate within ambiguity What qualifications do YOU need to have to be a GREAT candidate? Preferred Level of Education, License, and/or Certificates Certified Business Analysis Professional Certified Quality Technician Certified Quality Engineer Certified Quality Auditor Preferred Level of Experience Experience in healthcare claims administration, and/or SaaS experience Preferred Knowledge, Skills, and Abilities Knowledge of industry standards Knowledge of Enterprise System Demonstrates competencies in a variety of quality philosophies, systems, and tools The salary range and midpoint is listed below for your reference. Please keep in mind that your education and experience along with your knowledge, skills and abilities are taken into consideration when determining placement within the range. Compensation Range: $92,472-$138,708 Compensation Midpoint: $115,590

The Claims Business Process Analyst plays a key role in optimizing and modernizing the end-to-end claims business processes. This role focuses on improving process efficiency, operational accuracy, and cross-departmental alignment. The role will analyze, design, and implement enhanced workflows, identify process bottlenecks and inefficiencies, and drive operational improvements. Working closely with internal stakeholders and external consultants, this role serves as a business process steward who is responsible for understanding current workflows, documenting gaps, defining future-state processes, and helping to implement solutions that align with strategic priorities and modernization initiatives. This position requires strong analytical and problem-solving skills, a solid understanding of claims operations, and the ability to translate business challenges into actionable process and technology improvements. PRINCIPAL DUTIES & RESPONSIBILITIES Evaluate claims business processes and identify opportunities to enhance efficiency, accuracy, and customer satisfaction. Conduct root cause analyses to uncover operational gaps, data inconsistencies, or process bottlenecks. Define and document “as-is” and “to-be” workflows using process mapping and related methodologies. Collaborate with business stakeholders, to design improved end-to-end claims processes. Translate business needs into functional process requirements for automation, system enhancement, or workflow redesign. Support implementation of new workflows, ensuring proper change management and training. Develop, standardize, and maintain claims-related business processes, procedures, and performance metrics. Ensure that claims processes adhere to company policies, best practices, and all state/federal regulatory requirements. Serve as a liaison between Claims and other departments to ensure process coherence data alignment, and to enhance system capabilities (e.g. Duck Creek, OnBase). Support Single Source of Truth initiatives ensuring consistent data usage, definitions, and reporting across systems. Define and track key performance indicators (KPIs) to measure process effectiveness and turnaround times. Prepare and present insights, findings, and process improvement recommendations to leadership. Support internal and external audits with accurate process documentation and data integrity assurance. Lead or participate in business process reengineering (BPR) and operational efficiency initiatives. Promote continuous improvement through feedback loops, metrics-driven decision making, and proactive issue resolution. EDUCATION & EXPERIENCE Bachelor's degree or equivalent preferred. Experience with Homeowners and Catastrophe (CAT) claims, particularly wind and fire events, preferred - with emphasis on understanding end-to-end claims workflows, dependencies, and process challenges. Proven experience in process management or business process improvement Advanced knowledge and practical application of process improvement tools and methodologies such as Lean, Six Sigma, or Business Process Management (BPM) Experience with the Duck Creek Claims platform (or similar claims management systems) preferred. Proficient in Microsoft Office Suite Exceptional attention to detail and accuracy Excellent communication and collaboration skills, with the ability to engage effectively with internal stakeholders, consultants, and leadership.

The IT Business System Rules Analyst, Policy Systems will be part of the Policy, Product and Underwriting Technology team, responsible for managing the Technology needs of our Underwriting and Product Division. The IT Business System Rules Analyst will take the lead in configuring PURE's Business Rules Engine Platform as well as other integrated systems. We encourage our team members to pursue not only their passions, but also their intellectual curiosities. A career in business analysis creates a rewarding opportunity to drive deep impact for our business. As part of the team, you'll impact this organization by: Configuring business rules on PURE's Business Rules Platform. Take lead in analyzing, configuring, and testing the business rules on the rules platform. Reviewing rules configured by other team members and providing guidance and training. Deploying configured rules in production and monitoring the usage and performance of the rules. Support the Senior Business Analyst in requirements, working with IT Project Leads and business stakeholders. Support in eliciting, identifying, and evaluating system requirements for PURE's Policy Administration System and PURE's Business Rules Engine Platform as well as other integrated systems. Support in documenting clear and concise requirements that describe business scenarios and processes in language understandable to both technical and business stakeholders. Support in documenting user acceptance test (UAT) plans, scenarios, and test cases where applicable. Ensure the UAT plans, roles and responsibilities are well documented and communicated. Follow through with UAT testing resources to ensure timely completion and resolve issues found during UAT. Supporting with production support issues during critical downtimes and releases. Work closely with our internal IT team to assist in the analysis and resolution of production support issues, document them in Rally, and provide timely follow-up to questions from the Agile team. “Be in the moment” with our clients to help them identify unforeseen areas for improvement, whether a process improvement or a system enhancement. This career is for you if you have: 5+ years of property and casualty insurance work experience. Good experience working on personal lines IT property and casualty insurance projects, with good understanding of insurance business processes and technologies (e.g., product development, quoting, underwriting, rating, workflow, business rules) . Knowledge on business process modeling and business rule configuration. Experience with insurance policy administration systems or business rules or decision support platforms, such as Sapiens Decision. Knowledge with 3rd party insurance data sources and interfaces such as ISO, LexisNexis, IVANS, etc. Good understanding of emerging technology space to improve customer satisfaction and reduce friction. Knowledge of data concepts and how data gets transformed across platforms Needs only general instructions on work; can walk into a problem and analyze the underlying issue, and use judgment, creativity, and sound knowledge to develop and recommend solutions. Can influence internal customers to balance their requirements against what's most appropriate for a world-class organization and find the right compromise. Strong consensus building skills and ability to convey technical concepts in a clear, understandable way. Prior Consulting experience is preferred. Familiarity in the insurance policy administration and rules management space is preferred, as well as experience in agile/scrum methodologies. This role occasionally may be required to work a few hours on a weekend and/or late night in support of scheduled system releases. The base salary for this role can range from $55,000 to $70,000 based on a full-time work schedule. An individual's ultimate compensation will vary depending on job-related skills and experience, geographic location, alignment with market data, and equity among other team members with comparable experience Want to Learn More? [Our Values] [Our Benefits] [Our Community Impact] [Our Leadership]

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. WHO WE ARE: Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location. If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”! To learn more about us, visit ***************** and follow us on our social channels for the latest information - LinkedIn and Twitter. TITLE: Senior Reinsurance Business Analyst - Application Support We are looking for a talented Senior Reinsurance Business Analyst - Application Support to join our team at Duck Creek Technologies, a leading provider of innovative software solutions for the insurance and reinsurance industry. As a Senior Reinsurance Business Analyst - Application Support you will be responsible for managing and optimizing the reinsurance application systems. This role involves working closely with various stakeholders to ensure the effective and efficient use of reinsurance software, supporting the reinsurance operations team, and driving improvements in system functionality. WHAT YOU'LL DO: System Management: Maintain and administer reinsurance application systems, ensuring they are functioning optimally. Monitor system performance and troubleshoot issues promptly. User Support: Provide technical support and training to reinsurance team members on application usage. Develop and maintain user manuals, training materials, and system documentation. Act as a liaison between the reinsurance team and IT department to resolve technical issues. Data Management: Ensure the accuracy and integrity of reinsurance data within the application systems. Perform regular data audits and reconciliations. Develop and implement data validation processes to maintain data quality. Process Improvement: Identify opportunities to streamline reinsurance processes through system enhancements. Collaborate with stakeholders to gather requirements and implement system improvements. Participate in system testing and validation efforts to ensure successful implementation of changes. Reporting and Analysis: Conduct data analysis to identify trends, anomalies, and areas for improvement. Support the development of analytical tools and dashboards for reinsurance metrics. Month End Close: Support month-end-close (MEC) activities for key customers that may require off-hour support. Support customers in triaging open issues, which may include coordination across cross functional teams (e.g. infrastructure.) Provide solutions to resolve Treaty and Facultative attachment issues. WHAT YOU'VE DONE: Degree preferred or equivalent years of practical job experience in a similar function or role. A minimum of 5 years of reinsurance experience with a focus on system configuration and support. Proven knowledge and experience with reinsurance structures and processes. Strong technical aptitude with proficiency in reinsurance software applications (e.g., Sapiens Master/ReinsurancePro, SAP, SICS, or similar systems). Experience with ITIL framework or other best practices for IT service management. Excellent communication skills (verbal and written), with the ability to effectively interact with technical and non-technical stakeholders (internally and externally) at all levels of the organization. Familiarity with CRM systems, case management tools, and other support-related software (ServiceNow, Salesforce, or Jira Service Desk). Proven ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. Strong analytical and problem-solving skills, with a meticulous attention to detail and a proactive approach to identifying and resolving issues. Work Environment & Other Requirements: Travel: 0-10% Work Authorization: Must be legally authorized to work in the country of the job location WHAT WE STAND FOR: Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants - to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status. We strive to be an example to the world of inclusion, diversity, and equity in all things - where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead. To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: ********************************************** Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com. Privacy Notice: By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws. Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes. #LI-Remote #LI-HT1 Duck Creek Technologies supports a flexible-first work environment and has employees throughout the United States. Based on a fair and equitable compensation philosophy, we have five (5) United States pay markets based on regional validated survey market data. The expected salary range for this position is between $92,400 and $149,100. This position is also eligible for annual bonuses. The final compensation may vary due to the above listed factors and be determined based on experience and other factors permitted by law. We also offer a competitive benefits package that includes: ▸Flexible work environment▸Medical, dental, vision, life and disability insurance▸401(k) Retirement Plan▸Flexible Spending & Health Savings Account▸Paid holidays, vacation, and volunteer time▸Employee assistance program and other benefits. The application window will remain open until the position is filled or until a sufficient number of qualified candidates have been identified.

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting TitleConsulting Business Analyst, Principal - Remote - Must be Located in CAJob Description The Consulting Business Analyst Principal provides strategic analytical leadership to guide enterprise-wide Business Systems Analysis (BSA) solutions, ensuring alignment with organizational goals. This role oversees enterprise-level regulations, compliance with Federal and State Rx policies, and evaluates technology investments to balance business value, security, and risk. The position integrates strategic vision with hands-on oversight to deliver consistent, compliant, and cost-effective BSA solutions that drive informed decision-making across the organization. This position needs to be located in the state of California due to contract obligations. Responsibilities Lead the strategic direction and implementation of enterprise changes to support scalable, policy-driven decision-making Analyze, evaluate, and optimize business, IT, or operational processes using structured methodologies such as Critical Thinking, Lean Management, ITIL, and Design Thinking Provide operational and strategic leadership across the full software development lifecycle (SDLC), mentoring Analysts and ensuring delivery excellence Partner with Architects to design scalable, compliant BI frameworks and reference data governance standards Identify and assess opportunities to apply emerging information technologies to enhance enterprise strategies, ensuring regulatory alignment with State and Federal Rx policy Drive successful installations, configurations, performance tuning, and system optimizations to support long-term business growth and compliance Support enterprise business development by producing recommendations, proposals, and strategic analysis to guide leadership decisions Champion industry best practices in Business Systems Analysis, mentoring and influencing the BA team to adopt robust methodologies, procedures, and frameworks Other Duties as assigned Minimum Qualifications Bachelors degree in Computer Science, Information Technology, or related area of study, or equivalent combination of education and/or relevant work experience; High school diploma or GED required 7 years of work experience in Healthcare Analytics/Informatics Must be eligible to work in the United States without the need for work visa or residency sponsorship Additional Qualifications Ability to translate complex business requirements into actionable technical solutions aligned with enterprise architecture and strategic goals Ability to identify solutions, define challenges, and drive organizational change through BI and analytics Demonstrated ability to balance compliance with enterprise regulations (State and Federal Rx) while optimizing BI systems for efficiency, scalability, and risk management Knowledge and ability to deliver high-quality BI projects on time while mentoring Analysts, fostering collaboration, and managing competing priorities effectively Preferred Qualifications PBM or health care experience CA-MMIS experience Experience leading enterprise-scale data models and analytical systems, leveraging Big Data, Cloud, and distributed technologies Demonstrated experience in business analysis on large complex projects or varying project types Experience using the SDLC process Experience working in Medicaid Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job. Potential pay for this position ranges from $108,000.00 - $184,000.00 based on experience and skills. Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. Prime Therapeutics LLC is a Tobacco-Free Workplace employer. Positions will be posted for a minimum of five consecutive workdays.

Argo Group International Holdings, Inc. and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. Job Description Business Process Outsourcing Analyst Argo Group is growing, and we're looking for a Business Process Outsourcing Analyst who's excited to improve processes, strengthen vendor partnerships, and help our business units operate more efficiently. If you enjoy solving problems, digging into data, and working closely with offshore teams, this role gives you the chance to make a real impact across the organization. What You'll Do * Drive operational efficiency by supporting outsourcing, process optimization, and automation initiatives across multiple business units. * Use data to tell the story - identify trends, spot issues, and help leaders make informed decisions. * Partner with business units to set Service Level expectations and ensure our offshore teams meet (and exceed) performance goals. * Create clarity through documentation by building and updating process maps, SOPs, and training materials. * Lead task transitions to our outsourcing partners using project‑management techniques to ensure smooth, accurate implementation. * Be the go‑to contact for questions, issues, and updates related to outsourced and automated workflows. * Act as a subject matter expert for the processes your business unit relies on. * Monitor quality and resolve issues, including performing root‑cause analysis when errors occur. * Support exception handling and escalations, ensuring the right teams are looped in and issues are resolved quickly. * Collaborate across the organization, from underwriting and claims to vendor contacts and internal leadership. What You Bring * 2-3 years of experience in underwriting, claims, or financial operations. * 1-2 years of business analysis experience, including comfort working with data and dashboards. * Experience working with vendors, ideally offshore teams, and managing Service Levels. * Exposure to project management and working with multiple stakeholders. * Strong communication skills - you're clear, organized, and comfortable working with different audiences. * Strong analytical and problem‑solving abilities. * Ability to stay organized and juggle competing priorities. * Advanced MS Office skills, especially Excel. * Experience with Tableau or Power BI is a plus. * A collaborative mindset - you enjoy working with others but can also operate independently when needed. Why Join Argo This role gives you the opportunity to directly influence how our business units operate and how effectively our offshore teams support them. You'll help shape processes, improve efficiency, and ensure high‑quality work across the policy lifecycle. It's a great fit for someone who enjoys variety, ownership, and meaningful cross‑functional collaboration. Compensation The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package. * Chicago: $82,000-$92,000 * New York City: $92,000-$102,000 * Richmond, Omaha, San Antonio: $75,000-$85,000 This role is 100% on-site and based in our Richmond, VA office. Candidates must be able to work from this location full-time. We are open to candidates who live in or near Richmond, or within commuting distance of our additional office locations: Chicago, IL; Omaha, NE; New York City, NY; and San Antonio, TX. PLEASE NOTE: Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at ************. Notice to Recruitment Agencies: Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our HR Privacy Notice Benefits and Compensation We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

The Business Systems Analyst III acts as a liaison between IT and the business users in an Agile/Scrum environment. The BSA III works independently with little guidance from management to gather and perform analysis of business requirements, work with Developers to design solutions, and deliver training for users. The BSA III serves as a mentor for BSA I and II. Duties and Responsibilities * Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service * Facilitate a consistent and constant flow of communication between the business users and IT. * Perform requirements gathering with the business user community for IT projects. * Analyze business requirements to determine the best development approach/solution within the existing IT systems infrastructure. * Make recommendations for process improvements and technology solutions to aid the project stakeholder in accomplishing their strategic goals. * Participate in Agile team ceremonies including daily standups, backlog refinements, product reviews and retrospectives. * Document software requirements as user stories with the appropriate level of detail and size * Assist the team in understanding and estimating user stories. * Communicate requirements to offshore Development and QA resources to ensure a sound understanding of the project objectives. * Review test cases documented by QA Analysts for accuracy and completeness. * Document and execute test cases to validate functionality of relevant business applications. * Respond to service desk tickets related to supported applications. * Provide production support and trouble-shooting assistance for system issues. * Perform service desk ticket analysis to identify trends and areas for improvement related to supported applications. * Collaborate with teams and project stakeholders to prepare and manage objectives, scope, estimates, timeline, budget, & resource plan for Agile projects * Support the project stakeholder, especially with respect to refinement and maintaining the product backlog. * Develop and facilitate system training for business users as system enhancements are migrated to the production environment. * Work with IT and business units to generate ad hoc reports and data extracts using SQL. * Serve as a mentor and trainer for BSA I and II under the direction of management. * Serve as an escalation point by guiding and helping team members with project issues. * Act as a backup to management by approving change controls, attending meetings and escalating issues to senior leadership when management is unavailable. * Train new BSAs and QA on user stories and test case tools, internal systems, insurance related concepts, etc. * Continually update insurance industry related knowledge through insurance journals, newspaper articles, BISYS, CPCU, etc. * Earn certifications pertaining to insurance industry or IT industry (i.e., CPCU, CSM, CSPO, Business Analyst Certification(s)) Knowledge, Skills and Abilities * Intermediate to advanced proficiency in all of the below: * SQL query language * Azure DevOps, TFS or similar tools to manage scrum boards and activities. * Agile methodology and frameworks (Scrum) * Software development life cycle * QA testing * Proficiency in MS Office (Word, Excel, Outlook) * Excellent written and verbal communication skills * Skilled in active listening * Ability to learn and demonstrate understanding of all applications and business processes used by the various departments within the Company. * Ability to manage application delivery and technology operations using Agile methodologies. * Ability to provide exceptional customer service. * Ability to build effective relationships. * Ability to collaborate with teams, customers and other stakeholders. * Ability to take initiative and work independently. * Ability to anticipate customer needs and take initiative to meet those needs. * Ability to convey technical process information in a clear and concise manner. * Ability to take direction from management. * Ability to plan, implement, and evaluate projects. * Ability to demonstrate accuracy and thoroughness. * Ability to organize complex information, pay close attention to detail and handle multiple tasks. * Ability to lead, motivate, influence and mentor staff. Experience and Education * High School Diploma required. * Bachelor's Degree in related field (i.e. Information Technology, Information Systems, Computer Science) preferred, or equivalent combination of education, training and experience required. * Minimum of five years of Business Analyst/Business System Analyst experience or five years of related experience (Agile/Scrum project work and design/implementation of internally developed web applications) required. * Insurance or Financial industry experience preferred. * Certifications (CSM, CSPO) preferred. Both external and internal requisition template

About ICA, Inc. International Consulting Associates, Inc. is a rapidly growing company, located in the D.C./Metro area. We were founded in 2009 to assist government clients with evaluating and achieving their objectives. We have become a trusted advisor helping our clients by offering cutting-edge innovation and solutions to complex projects. Our small company has grown significantly, and we're overjoyed at the opportunity to expand yet again! We are results-focused and have a proven track record supporting federal agencies and large government services primes in three main areas: Research and Data Analysis, Advanced-Data Science, and Strategic Services. We currently support multiple analytics and research programs across HHS. At ICA, we believe our success starts with our people. We foster a collaborative "one team" environment where work-life balance isn't just talked about - it's prioritized. We're building dynamic, highly skilled teams in a welcoming and supportive atmosphere. If you're passionate about using your technical expertise to make a difference, we want to talk to you. We are looking for a Scrum Master/Project Coordinator, to join our growing team. About the Role We are seeking a Technical Scrum Master who combines strong Agile facilitation skills with hands-on technical expertise in data science and software development. This role will lead Scrum ceremonies while actively contributing to technical analysis, solution design, and code quality initiatives. The ideal candidate will bridge the gap between process management and technical execution, working closely with data scientists, developers, and stakeholders to deliver high-quality AI/ML solutions. Your expertise will contribute to developing a working prototype or minimum viable product (MVP) designed to pilot various prioritized applications for the FDA. Utilizing an Agile development framework, you will help develop this initial prototype before scaling it into a fully productionized tool ready for enterprise-wide deployment. About You You are inquisitive by nature, detail oriented, creative, patient, and a results-focused problem solver who enjoys collaboration with your team. You use critical reasoning, are open-minded and enjoy the steps involved when confronted with a complex challenge. You have a high standard of accountability and can influence others by creating effective presentations that communicate complex analytics to non-technical senior management and executives. You bring experience communicating with Government stakeholders and project team(s) effectively and timely both verbally and in writing. You are comfortable coordinating day-to-day project activities and client contact. Qualifications: Bachelor's degree in Computer Science, Data Science, Engineering, or related technical field Certified Scrum Master (CSM) or equivalent Agile certification 3+ years of Scrum Master experience in technical environments 2+ years of hands-on technical experience in software development or data science Strong understanding of data science methodologies, tools, and frameworks Proficiency with Agile tools (Jira, Confluence, Azure DevOps) and version control systems Excellent communication and facilitation skills with ability to explain technical concepts clearly Security Clearance: Ability to obtain and maintain a Public Trust clearance is required. Preferred Skills: Experience with AI/ML project lifecycles and data science workflows Knowledge of cloud platforms (AWS, Azure, GCP) and DevOps/CI/CD practices Familiarity with programming languages commonly used in data science (Python, R, SQL) Experience with technical documentation and code quality standards Previous experience in hybrid technical-leadership roles Understanding of data governance and technical compliance requirements Key Responsibilities: Agile Facilitation & Process Management Facilitate all Scrum duties: daily stand-ups, sprint planning, retrospectives, and sprint reviews Guide teams on Agile/Scrum best practices and remove impediments to ensure smooth sprint execution Track and report key Agile metrics Coach team members on Agile methodologies and foster collaborative team culture Technical Contribution & Analysis Perform technical analysis of user stories and requirements, translating business needs into actionable development tasks Conduct code reviews and provide technical guidance to ensure quality standards Contribute to technical documentation and maintain code integrity across projects Participate in solution design discussions and architectural decisions Troubleshoot technical blockers and provide hands-on support when needed Cross-Functional Collaboration Work closely with Team Leads to maintain and prioritize technical backlogs Collaborate with data scientists, engineers, and analysts to ensure technical feasibility of sprint commitments Communicate technical concepts effectively to both technical and non-technical stakeholders Support multiple Scrum teams and coordinate dependencies between technical initiatives Benefits: We invest in our team members so you can live your best life professionally and personally, offering a competitive salary and benefits Health Insurance -100% employer-paid premiums - ICA covers the full cost of one of three offered medical plans Dental Insurance Vision insurance Health Spending Account Flexible Spending Account Life and Disability insurance 401(k) plan with company match Paid Time Off (Vacation, Sick Leave and Holidays) Education and Professional Development Assistance Remote work from anywhere within the continental United States Location and Telework This is a remote position. Candidates must be willing to travel to the office, in Arlington, VA, for the occasional team/client meetings. Five percent travel can be expected. Flexibility is expected of the employee to be available for client/team meetings if the employee lives outside the Eastern Time Zone. Additional Information ICA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Assist with implementation of new system designed to re-engineer existing tort claims process. Assist with change management, system testing, UAT, and training development and implementation. Work with tort claims team to review documentation and become familiar with tort claims process. o Become familiar with proposed tort claims system o Assess training needs and logistical planning across entire agency. O Attend future Sprint Demos, and begin testing. O Coordinate with our current stakeholder testers during testing to see if they have questions or concerns and to assist with troubleshooting. O Begin review and test of job aids. O Help train the all the users. O Help with UAT testing to become familiar with the system and can be used to assist in final development/review of training materials, job aids and customer service scripts. Qualifications Local candidates will be preferred first Additional Information Thanks and Regards, Anushka Doegar

The Company At Utica National Insurance Group, our 1,300 employees nationwide live our corporate promise every day: to make people feel secure, appreciated, and respected. We are an "A" rated, $1.7B award-winning, nationally recognized property & casualty insurance carrier. Headquartered in Central New York, we operate across the Eastern half of the United States, with major office locations in New Hartford, New York and Charlotte, and regional offices in Boston, New York City, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do The Claims Business Analyst III acts as a liaison between the business/customers and IT/vendor development teams for business needs requiring technology and process based solutions including identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives. This role is accountable for the ongoing administration of applications within the Claims Department and user support. Key responsibilities * Build strong, trusting relationships with business customer teams to understand business needs and potential enhancements. * Be a consultative partner making recommendations for solutions or improvements to business processes that can be accomplished through new solutions or alternative uses of existing technology/systems. * Working with business partners, elicit requirements for efforts of high complexity ranging from corporate projects to maintenance requests utilizing various techniques such as interviewing, requirement workshops, business process reviews and workflows. * Document business and functional requirements according to established standards. Decomposing high level business or user requirements into functional requirements specified at an appropriate and actionable level for technical team-mates. Utilize various tools for pragmatic representation of requirements where appropriate, such as process flows, diagrams, mock ups and screenshots. * Working with team members, business partners, and Information Technology, lead or participate in requirement reviews to ensure requirements are complete, comprehensive, concise, unambiguous, traceable and verifiable. Obtain necessary approvals for requirements from business stakeholders. Maintain complete and keep contemporary documentation of requirement decisions, procedures, workflows, system integrations etc. * Is able to work and transition across projects executed in different methodologies (Agile, Waterfall, Kanban etc.). Should be well versed with creation and prioritizing Backlogs, writing User Stories, clearly defining Acceptance criteria and helping move stories across work stages to ensure completion. * Works with Product Management Team to ensure vision, themes, features, epics are established to help meet the goals, and objectives of the claims organization. * Develop testing strategies; build Acceptance Tests and Use Cases. Perform User Acceptance Testing when needed to ensure that programming meets specifications, and operates as intended. * Document and analyze business processes and system integrations to guide the business in improvement opportunities * Working with business partners and/or Information Technology, define and document ticket or project objectives for Wrike input when necessary. * Provide a high level of assistance, training, and mentoring for teammates as needed, fostering an environment of team collaboration and knowledge sharing. * Working with business partners and Information Technology, plan and manage project activities of a high complexity/visibility to include project level tasks, resources, timeline. Identify and escalate risk and constraints, plan mitigation strategy. Report project performance, progress and issues in a clear, concise and timely manner. Attend or facilitate project status meetings as needed. Identify assignment risks and constraints, escalating appropriately and in a timely manner with possible mitigation strategies. Additional responsibilities * Resolve and/or escalate issues in a timely fashion to meet necessary effective/statutory due dates. * Identify opportunities for improvement and make constructive suggestions for change following accepted change management procedures. * Participate in the development and design of new products, and documenting system changes that are necessary as a result. * Support ServiceNow/Help Desk related requirements items. * Accurate input and tracking of estimations and actual work time within workflow systems (i.e. Wrike, Team Track). * Performs other duties as assigned. * Conforms with all corporate policies and procedures. What you need: * Bachelor's Degree preferred or equivalent business or business analyst experience. * Experience with Guidewire ClaimCenter required. * Familiarity with automated Commercial Lines and/or Personal Lines systems desired. * 6+ years experience in Business Analyst role preferred. Certified in Scaled Agile - SAFe Product Owner (PO/PM) preferred. Salary Range: $90,000-$130,000 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: * Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional information This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-HL1

The Actuarial Consulting Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing practice with offices across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty. Oliver Wyman provides customized actuarial services and strategic insight, supporting clients as they strive to exceed their business objectives. Our exceptional client and employee retention exemplify our commitment to relationships built on trust, responsiveness, and clear communication. The Property and Casualty Consulting Practice assists insurance companies, self-insured corporations, government entities and other organizations with all aspects of managing property and casualty insurance exposures. We guide P&C clients on their qualitative and quantification of risk and loss exposures, and offer advice on a range of issues, from external business strategy and internal risk management to economic capital modeling and new product development. Job Description Job Title: Principal - Property & Casualty Office/Regions available: Northeast Region Reports to: Global Strategy & Innovation Leader and Region Leader Oliver Wyman is currently seeking an experienced consultant to join the Property & Casualty Actuarial Consulting Practice as a Principal. The successful candidate will partner with the region leader to develop and implement a business development plan that strategically leverages the region's colleagues and the firm's full suite of offerings to grow the business. The candidate will also have significant impact on the engagement and interaction with Oliver Wyman's clients, which include self-insured corporations, captive insurance companies, (re)insurers, investment firms, state regulators, and healthcare providers. The successful candidate will be responsible for but not limited to the following. * Own the business development plan and revenue target for the relevant P&C region with a focus on large account pursuits. * Supervise business development collaboration with senior managers and Principals while establishing and maintaining knowledge of BD-related engagements across the P&C Practice (e.g., pipeline, marketing content, expertise, etc.). * Work within the Global Strategy & Innovation team to create and deliver content for monthly updates of business development activity by region, keeping the business leaders updated on activity. * Work collaboratively within the Global Strategy & Innovation team, and with others across the P&C Actuarial group to develop and enhance the team's strategies for business growth, new business and practice creation, solution development and sales, and service delivery refinement. * Identify and encourage the development of subject matter experts in their chosen fields. * Review and validate client deliverables, ensuring technical accuracy and integrity on various analyses, templates, and exhibits. * Mentor staff, fostering career and professional growth. * Prepare and deliver high-quality exhibits and written reports to effectively present findings and recommendations to clients. * Develop and strengthen client relationships and drive business development activities, including guiding the preparation of proposals and presentations for prospective clients. Qualifications and Desired Skills * Demonstrated ability to lead and manage relationships with clients. * 10+ years of consulting experience focused on Property and Casualty clients, including self-insureds, captives, and (re)insurers. * Strategic thinker, who brings creative solutions and drive to create new business opportunities and grow existing practices * Exceptional organizational skills, with proven ability to prioritize and manage multiple projects in a fast-paced work environment. * Excellent written and verbal communication skills, with the ability to build strong relationships with clients, colleagues, and industry stakeholders. * Proven ability to foster a culture of inclusiveness, innovation, and continuous improvement within the practice and across the broader organization. * Willingness to travel as needed to support client engagements and business development activities. * Self-motivated, self-directed, and proactive with a demonstrated ability to develop client-oriented solutions. * Collaborative team player capable of working effectively in a cross-functional environment. * ACAS/FCAS credentials beneficial, but not required Why Work for Us The Actuarial Practice of Oliver Wyman seeks to invest in its people by fostering a safe and inclusive environment, respecting and welcoming different perspectives, promoting an ownership culture, providing opportunities for individuals to develop their personal brand, and celebrating successes and rewarding performance. There are employee groups for: the LGBT+ community, racially and ethnically diverse employees, women, family life, introverts, and veterans of military service at Oliver Wyman. Oliver Wyman offers a performance-based pay program that rewards colleagues for the contributions they make to our business results, including year-end bonuses based on personal and corporate performance. We also offer an impressive array of benefits. Explore all the benefits offered at US Benefits | Marsh McLennan. For more information, please visit our website at ****************************** About Oliver Wyman Oliver Wyman is a global leader in management consulting. With offices in more than seventy cities across thirty countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has 7,000 professionals around the world who collaborate with clients to optimize their business, improve their operations, and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit ******************** Follow Oliver Wyman on X @OliverWyman. Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting ************. The applicable base salary range for this role is $188k -$400k. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X. The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

As a Decision Science Analyst III, you will play a key role in driving data-driven decision-making within our organization. Decision Science Analysts blend proficiency in data, analytical methods, and business context to drive insights and identify solutions. You will accomplish these objectives by collaborating with business stakeholders, data engineers, data scientists, and other analysts. We are looking for candidates who are energized about exploring data in search of meaning and have a high technical aptitude for quantitative methods, data visualization, and code-based data querying and analysis tools. Ready to get in the driver's seat? Join us! What you'll do You apply appropriate scientific and quantitative methods to data to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. You communicate findings effectively to less technical audiences incorporating visualization techniques. You identify, gather, and enrich data to design and develop measures, metrics, features, and complex data sets for AI/ML, business intelligence, and other analytic projects. You actively contribute to the planning and execution of the enterprise data roadmap by identifying data gaps and defining the sources, transformations, business rules, and other requirements in collaboration with engineering, analytics, and business teams. You plan, design, develop, and deploy self-service business intelligence solutions that provide transparency and increased decision-making capacity to the business. You write code of high quality in multiple languages to query, transform, combine, analyze, and visualize data following best practices including debugging, versioning, documentation, and peer review. You design data and analytic solutions to solve ambiguous and hypothetical business problems. You take reasonable measures to ensure accuracy, appropriateness, and completeness of data and method of analysis for the task, pursue problem identification and recommend solutions. In your role as an established individual contributor, you work to achieve day-to-day objectives that contribute to specific operational targets. You are the owner of the items on your to-do list. You communicate with colleagues typically within your own job area and may communicate externally as necessary. You may work to gain cooperation by sharing information about policies and procedures to other teams. The problems or issues that you face in your job are identifiable and typically solved using precedent or conducting analyses and using your discretion. You may help your team improve work practices by recommending adjustments to existing systems and processes. You work independently with general supervision on larger, moderately complex projects/assignments. You may take the lead on defined components of projects or processes within area of responsibility, as well as provide guidance to more junior team members. This might describe you Bachelor's or higher degree in a technical or quantitative discipline. Equivalent relevant experience may be considered in lieu of a degree. You have practical industry experience using statistical methods to derive insights from data and preparing model-ready data sets for use in AI/ML models. You have practical industry experience with deploying a broad range of self-service BI solutions for business users using modern BI tools such as Tableau, Power BI, etc. You have practical industry experience using SQL, and R or Python to query, combine, transform, visualize, and analyze data. You possess strong decision-making and critical-thinking skills. You effectively present analyses and recommendations to non-technical and technical audiences. Other things to note This role can be worked from any U.S. remote location. Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. Say hello to Hagerty Hagerty is an automotive enthusiast brand and the world's largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile. Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member. At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. If you reside in the following jurisdictions: California, Colorado, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, New Jersey, Ohio, Rhode Island, Vermont, Washington, or Canada please email ********************** for compensation, comprehensive benefits and the perks that set us apart. #LI-remote EEO/AA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Senior Business Systems Analyst II to join our Program Process & Transformation Delivery Team in Newport Beach, CA, Omaha, NE or Charlotte, NC. How you'll help move us forward: Partner with business teams stakeholders to understand requirements, analyze and recommend prioritization based on options and risks, ensure alignment throughout projects. Liaison between Financial Accounting and Reporting and Technology delivery teams, developing effective communication to both audiences. Supports major initiatives involving finance transformation, digital and analytics technologies supporting Finance & Accounting function. Create process documentation and produce supporting artifacts such as flow charts, use cases, and test scripts and any others deemed necessary by IT development, business, or testing teams. Facilitate design sessions for projects with Developers, QA, and Product Owners. Research and resolve complex system issues. Determine best path for resolution, communicate and implement technology solution. Utilizes technical and domain knowledge to develop and implement effective solutions that are in alignment with business goals and technology strategies. Capture and document functional requirements and mapping documentation for IT team teams to outline how data transforms throughout the various systems. Proactively bring forward opportunities to enhance business processes through improved customer experience, operational efficiency, or automation capability. Facilitate key design decisions with cross-functional teams through documentation of solution options, key considerations, and decision outcome. Provide testing support including creating support for testing acceptance and test case creation and execution The experience you bring: Strong experience with finance and accounting business processes, systems, and automation capabilities. Bachelor's degree in accounting (or related). Strong accounting and financial reporting knowledge. 5+ years of systems analysis or application development. Understand application and data architecture foundations to support a modern finance function. Experience with analyzing and articulating requirements relating to financial accounting treatments (e.g., GAAP, STAT) and working with business to document in key artifacts including Business Requirements Document, Functional Specification, Test Case Criteria, etc. Experience supporting finance functions, including but not limited to Operational Accounting, Financial and Regulatory Reporting. Strong analytical, written, verbal and communication skills with the demonstrated ability to work with all levels within the organization. Ability to work well within teams and contribute to projects that drive improvements in financial reporting and analytics. What makes you stand out: Experience in Financial Services industry, ideally annuities, life insurance, institutional, reinsurance, and/or workforce benefits. Experience with Oracle, PeopleSoft, Appian, Snowflake, Alteryx, Tableau CPA license or advanced degree Strong communication and relationship management skills You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-KB1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $121,770.00 - $148,830.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

The Technical Business Analyst will conduct data analysis, address problem-solving challenges, and develop processes utilizing the Basys software to meet the needs of our clients effectively. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Implement the daily processes for producing data and reports within the computer systems. Provide prompt responses and practical solutions to challenges. Address software and program issues by thoroughly analyzing system problems to identify software errors and formulate appropriate corrective actions. Develop and produce forms, reports, and other necessary documents for both users and management as required. Facilitate the necessary electronic transfer of data as required. Performs other duties as assigned. Minimum Qualifications Associate's degree in information systems, Computer Science, or a professional IT certification. 4 to 6 years of relevant work experience in IT or a comparable combination of education and work experience. Familiarity with personal computers, Microsoft Office applications, production systems, and network connectivity. Capable of working independently with minimal supervision and adept at planning, organizing, and prioritizing a varied workload. Proven ability to deliver practical computer training. Ability to communicate effectively verbally and in writing, whether in person or over the phone. Preferred Qualifications Bachelor's Degree. Experience with benefit administration software and Basys, Inc. Familiarity with UNIDATA, Microsoft Access, and SQL. Proficient in Microsoft Excel at an intermediate to advanced level. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Working Conditions/Physical Effort Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

We are seeking a detail-oriented and proactive Workday Financial Systems Analyst to join our Financial Systems team. This role will support the ongoing configuration, maintenance, and optimization of Workday Financials modules, ensuring seamless system performance and alignment with business needs. We're looking for someone who can make an immediate impact by leveraging their hands-on experience with Workday Financials modules. As a key member of the team, you'll collaborate with cross-functional stakeholders to troubleshoot issues, implement enhancements, and support existing functionality. Your contributions will help drive operational efficiency and enable strategic decision-making through accurate system functionality and reporting. Essential Functions Build and maintain functional configuration and features of the Workday Financials application including Core Financials (FDM), Accounting Center, Banking and Settlement, Suppliers, Prism Analytics Monitor, diagnose and resolve issues with the finance integrations Collaborate with stakeholders to understand requirements, configure, prototype and test Workday solutions for varying business problems Optimize use of Workday and associated business processes by proactively identifying areas of opportunity for increased automation and efficiency Evaluate the latest available features released by Workday to determine benefits to stakeholders Assist in regression testing for Workday bi-annual update cross functionally across all stakeholders Provide support and training of Workday Financials as required Collaborate with stakeholders and Financial Systems team to prioritize and approve Workday change requests to align with finance strategic goals Complies with all company and site policies and procedures Remains current in profession and industry trends Successfully completes regulatory and job training requirements Performs other duties as assigned Skills & Abilities 3+ years Workday Financials administration experience (Core Financials, Accounting Center, etc) Ability to communicate effectively with all levels of employees, departments and outside contacts Excellent problem-solving and analytical skills Analytical mindset with attention to detail Experience in the Insurance industry is a nice to have Education & Experience Bachelor's degree in IT, Business, or related field is preferred 3-5+ Years Workday Financial administration, configuration, support, and maintenance for modules required Experience with Prism Analytics, Workday Studio, Adaptive & Security required AI & Digital Enablement Lead the responsible integration of AI-powered tools to enhance decision-making, automate processes, and improve user experience. Champion digital fluency by coaching staff and advisors on effective use of collaboration platforms (e.g., Zoom AI, Copilot, SharePoint). Partner with enterprise technology teams to align on digital strategies, monitor tool effectiveness, and drive continuous improvement. Base Salary Range: $95,000 - $115,000 For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit ******************* Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.