Service Supervisor jobs at Carle Foundation

The Director of Patient Access Services is responsible for the management of the system's Patient Access Services processes, policies and procedures to ensure Patient Access functions are performed accurately and timely to support accurate patient identification, optimal reimbursement and patient satisfaction for services rendered by all Carle hospitals, providers, and advanced practice providers. Scope of direct operating responsibility includes all Hospital admitting and registration services including scheduling, pre-registration, registration, financial clearance, as well as intake and checkout functions with the ambulatory and acute services. Serves as a change agent in a constantly changing and growing system and drives process and system improvements supporting the change and growth. Qualifications **Certifications:** + Certified Healthcare Access Manager (CHAM) within 2 years **Education:** + Bachelor's Degree: Healthcare + Bachelor's Degree: Related Field + Bachelor's Degree: Business Management **Work Experience:** + Revenue Cycle Leadership - 7 years + Patient Access Leadership - 7 years **Other Skills / Knowledge:** + Flexibility to manage 24/7 a week operation across multiple facilities and entities. + Strong knowledge of Revenue Cycle activities and denials prevention. + Ability to interact positively and effectively with multi-disciplinary teams. + Ability to work under stressful situations in a fast-changing healthcare environment. + Ability to prioritize and delegate in response to rapidly changing demands. + Strong communication and presentation skills, both written and verbal. + Experience and ability working with physicians, clinical staff and senior level executives. + Ability to analyze and manage using productivity and performance tools. + Good judgement and cognitive skills. Responsibilities + Leads and directs the Patient Access Services division through reporting Managers and Directors with guidance from the Vice President, Revenue Cycle Operations. + Establishes operational goals, objectives and budgets. + Responsibilities include the planning of optimal operating policies and procedures required to deliver quality services and enhance operational processes and workflows. + Designs and oversees an industry-leading patient access operational model + Ensures high physician, clinical leader and customer satisfaction, organizational efficiency, and strong financial performance + Assures accurate and complete data collection + Streamline financial clearance functions prior to service and sound cash collections processes. + Collaborates with senior management to define desired organizational goals and outcomes + Fosters a culture of learning and partnering with key leaders to facilitate change. + Participates on various committees, work groups, and teams + Promotes effective communication between departments and entities + Facilitate information sharing, collaborative problem solving and adequate provision of support service + Fosters and maintains collaborative relationships throughout the organization, and with external agencies. Develops, implements and maintains compliant policies and practices for staff + Monitors ongoing performance of Patient Access Services processes through the development, production and distribution of performance metrics. + Facilitates performance improvement/process redesign as needed. + Communicates regularly and effectively with subordinates and superiors regarding the status and condition of Patient Access Services operations; raises issues/concerns timely and appropriately. + Communicates, collaborates, organizes, prioritizes, leads, facilitates, coaches and problem solve with reporting directors and peers + Ensure that division and system goals, objectives and operational budgets are met. + Ensure that all Carle employees performing Patient Access Services processes are properly oriented, trained, and that annual competencies, certifications, and licensure and education requirements are current. + Ensures compliance with relevant regulations, standards and directives from regulatory agencies, governmental bodies and third parties. + Develops, analyzes, and manages capital and operating budget within agreed upon standards + Ability to forge linkages in a vertically integrated system to meet the organizational goals + Develops new processes and systems to assist patients with financial responsibilities and to optimize the organizations revenue and reimbursement. + Ability to get work done through others; sets and communicates goals and initiatives; measures accomplishments; holds people accountable; provides constructive feedback and develops team; effectively delegates + Embraces challenges; comfortably and professionally confronts conflict; has crucial conversations, when necessary + Focuses on action and outcomes/deliverables Adept at learning and understanding organizational culture - adapting to it and influencing it at the same time + Is able to build diverse networks; quick to find common ground + Is a person of high character; is consistent and acts in line with a clear and visible set of values; communicates with honesty and respect + Maintains an open-door policy and approachability for all levels of staff whether within the revenue cycle division or outside of the division Works closely with Health Information Systems (HIM), Patient Financial Services (PFS), Compliance, Case Management/Utilization Management, Revenue Cycle Systems & Training (RCST), Information Technology (IT) departments to optimize the patient experience, coding, and billing outcomes. + Facilitates technological changes and analysis by working closely with RCST & IT to improve system processes. + Ensures appropriate auditing processes are in place and maintained to identify registration quality improvements. + Develops new processes to enhance and streamline work related to registration, coding, billing, compliance, and regulatory standards. Provides subject matter expertise related to the development of a professional, compliant, comprehensive, and service oriented Patient Access division that provides an excellent patient experience. Responsible for ensuring all functions comply with standards established by the health system leadership, medical staff and outside regulatory and accreditation agencies. Develops and implements processes to ensure registration and insurance authorization standards and regulatory requirements are met for all intake areas of the enterprise; serves as the internal consultant/subject matter expert in this regard. Understands third-party payer guidelines for admissions, discharges, and ambulatory billing and coding so the organization and intake staff remain in compliance. Coordinates activities across facilities and clinic locations to ensure patient satisfaction is enhanced and patient dissatisfaction issues are addressed and remediated. Performs all duties which promotes Carle's Behavioral Standards and reflects the mission and vision of the system. Develops policies, procedures and staff training to drive high performing Patient Access functions. About Us **Find it here.** Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. _We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: *************************._ Compensation and Benefits The compensation range for this position is $58.48per hour - $100.59per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Responsibilities The Customer Service Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services. * Collaboratively oversees daily operations for an inbound and outbound patient access support team of 70+ team members * Ability to maintain development/training goals for team members in a 100% remote setting * Responsible for creating and maintaining Standard Operating Procedures and work instructions specific to the program. * Responsible for conducting weekly, monthly, and quarterly reviews of program metrics and reporting out results to senior leadership * Responsible for testing/solutioning/approving program changes including those related to Information Technology, platform upgrades and modifications to program business rules * Handles creation, editing, and approval of employee timecards in accordance with time-keeper manager responsibilities in addition to other standard HR responsibilities as a people leader * Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching and feedback on both performance improvement and goal setting * Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues * Effectively manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager * Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills Qualifications * Bachelor's degree or equivalent work experience preferred * 3-5 years of experience in related field preferred * Previous management experience preferred * Strong communication and presentation skills * Commitment to the continued development of oneself and team members What is expected of you and others at this level * Coordinates and supervises the daily activities of operations * Administers and executes policies and procedures * Ensures employees operate within guidelines * Decisions have a direct impact on work unit operations and customers * Frequently interacts with subordinates, customers, and peer groups at various management levels * Interactions normally involve information exchange and basic problem resolution * Consistently demonstrate the Cardinal Health values (What we value): * Integrity - We hold ourselves to the highest ethical standard * Accountable - We bring passion, determination, and grit to deliver on our commitments * Inclusive - We embrace differences to drive the best outcomes * Mission Driven - We serve the greater goal of healthcare * Innovative - We develop new ways of thinking, operating, and serving customers * Regularly practice the Cardinal Heath behaviors (The way we act): * Invites curiosity * Builds partnerships * Inspires commitment * Develops self and others TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) * Upload speed of 5Mbps (megabyte per second) * Ping Rate Maximum of 30ms (milliseconds) * Hardwired to the router * Surge protector with Network Line Protection for CAH issued equipment Anticipated salary range: $66,500 - $94,900 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. * Medical, dental and vision coverage * Paid time off plan * Health savings account (HSA) * 401k savings plan * Access to wages before pay day with my FlexPay * Flexible spending accounts (FSAs) * Short- and long-term disability coverage * Work-Life resources * Paid parental leave * Healthy lifestyle programs Application window anticipated to close: 02/09/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Full time Shift: Second Shift (Evenings - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Supervise and coordinate team member activities of the HSD Patient Registration Department to ensure all registration related processes are completed in a timely and accurate manner in accordance with departmental and organizational policies and procedures. Motivate team members to provide patients a positive and customer-focused experience during patient registration workflows and financial discussions. Education Qualifications High School Diploma / GED Required Bachelor's Degree Related degree field. Preferred Experience Qualifications 2 years Customer Service experience in a Patient Access/Registration experience in a hospital or physician office setting. Required Supervisory experience. Preferred Skills and Abilities Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Required proficiency) Ability to identify complex problems, review related information, evaluate options and implement appropriate solutions. (Required proficiency) Able to learn and understand basic medical terminology used in the service area. (Required proficiency) Licenses and Certifications SV RC New Hire Resource Person Training Course taught by the SV RC Education and Passing Exam Score of 95% or greater is required. Completion of department assigned education from a nationally recognized patient access education program is required. What you will do Perform functions and duties as a supervisor to include but not limited to the interview and selection of applicants for open positions; management of staff work schedules and assignments; payroll review and updates; performance appraisals; and provide guidance, coaching, counseling and discipline for department staff. Understand, document and perform all tasks performed by staff within area of responsibility. Works along-side staff when needed. Assist with the development and revision of the department's internal documents, procedural manuals, policies, procedures, standards and forms as needed. Monitor all work queues, reports and service area work volume and adjusts staffing and processes accordingly for ideal accuracy and productivity. Respond to needs of the department within required timeframe during on-call hours. Ensure customer concerns are processed in compliance with Stormont Vail policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues. Submit explanation of budget variances and contingency plans when requested/required. Ensures the proper utilization of resources to reduce waste and maximize productivity. Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested. Serve as a liaison to other departments within Stormont Vail Health promoting cooperative relations and processes. Communicates need for workflow changes to staff as appropriate based upon changing situations. Accommodate and support the changes required to meet departmental and organizational goals and customer needs. Participates in workgroups, teams and various meetings as assigned. Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers. Travel Requirements 10% Travel to other locations. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Capability On-Site; No Remote Scope Has Supervisory Responsibility Has Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Crouching: Rarely less than 1 hour Driving (Automatic): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Frequently 3-5 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 30 lbs Pulling: Occasionally 1-3 Hours up to 30 lbs Pushing: Occasionally 1-3 Hours up to 30 lbs Reaching (Forward): Occasionally 1-3 Hours up to 30 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 30 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Frequently 3-5 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Frequently 3-5 Hours Working Conditions Combative Patients: Rarely less than 1 hour Infectious Diseases: Rarely less than 1 hour Noise/Sounds: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

What you will be doing: The Director works collaboratively within a team of highly qualified Advisory consultants to deliver performance improvement to healthcare. This position will be primarily responsible for performing billable work for clients. The role of Director is to provide leadership by driving engagement results, manage client relationships, manage engagement resources, oversee development of client deliverables and solutions, oversee implementation, manage risks and issues, manage project logistics and economics, and support business development opportunities. This position has oversight for projects of all sizes and durations, which includes accountability for the quality of results, project profitability, and customer satisfaction. The Director delivers consulting services while supervising, mentoring, and developing staff. The Director serves as subject matter expert on projects as needed. This position will also participate in sales and business development activities including sales calls, RFP responses, orals, statements of works preparation, etc. This position will collaborate with and develop strong client relationships across all levels of the client organization including clinical staff, physicians, and administrative leadership to meet deliverables. The Director is required to participate and lead in Premier internal activities including practice development, required, and approved educational opportunities throughout the year and learning the various technologies Premier offers to its clients. Additionally, the Director should: Maintain Utilization targets for client billable projects. Create value through meaningful client relationship management, solution development and implementation delivery. Create a team environment by enriching staff skills and knowledge and create a productive and collaborative environment. Create value for the Advisory practice through meaningful participation in practice related activities aimed at growing and enriching the Practice as a whole or individual Service Lines within the Practice Actively participate in add on sales activities and new sales business development opportunities. . Key Responsibilities Responsibility #1 - X% Execute/direct/oversee data analyses, initiate interpretations and conclusions, and oversee verbal and graphic presentations, using methods that are professionally sound and efficient relative to project objectives and conform to standards. Perform quality assurance on project deliverables. Assist in determining client needs by effectively leading client interviews and utilizing various tools and analytical methods. Summarize analytical findings in a coherent manner and draws insight from observations, interviews and data analyses. Develop accurate conclusions from findings. Drafts recommendations and potential solutions for team leadership review. Develops final recommendations and solutions for client review. Effectively execute on project plans in accordance with engagement statements of work and to client satisfaction. Guide team in developing presentations and deliverables for client audiences that communicate strategy and outcomes. Generate billings revenue by leading the engagements in the project delivery. Guide and lead project management related activities for assigned projects. Manage the budget and expenses for their assigned projects and manage project profitability. Manage staff assigned to their projects including providing mentoring and education for staff. Participate in risk and issue identification and mitigation along with the project leadership team. Identify opportunities for add on sales and communicate those to engagement leadership and participate in activities to aid in closing those opportunities. Responsibility #2 - X% Actively listen for market opportunities on current engagements and collaborative networks and communicates potential leads to managers. Contribute to the development of sales presentation deliverables using prescribed formats and technology; proactively seeks out opportunities to participate. Identifies opportunities to improve profitability. Responsibility #3 - X% Complete all required training requirements on an annual basis. Will aid in developing training materials for the practice in areas of their expertise. Required Qualifications Work Experience: Years of Applicable Experience - 7 or more years Education: Bachelors (Required) Preferred Qualifications Skills: Coordinate and deliver effective presentations (verbal and written) to client audiences to communicate project outcomes, recommendations, and strategy Ability to oversee, quality assure analytics and oversee and mentor others in the delivery and production of client deliverables Ability to relate to clients and team members in an effective and collaborative manner Ability to lead work groups to successful outcomes Demonstrated depth of knowledge in a specific area of expertise (i.e., Subject Matter Expert) Experience: Experience in Health Systems Finance, Operations (clinical, support or operations), Strategic Planning or Decision Support Analytics Qualitative analysis and strategic problem-solving skills Experience leading cross-functional teams Education: Master's Degree; RN or other professional license in clinical are of expertise; PMP/Lean Certification Additional Job Requirements: Remain in a stationary position for prolonged periods of time Be adaptive and change priorities quickly; meet deadlines Attention to detail Operate computer programs and software Ability to communicate effectively with audiences in person and in electronic formats. Day-to-day contact with others (co-workers and/or the public) Making independent decisions Ability to work in a collaborative business environment in close quarters with peers and varying interruptions Working Conditions: Remote Travel Requirements: Travel 81-100% within the US Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met. Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $141,000 - $234,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges. Employees also receive access to the following benefits: · Health, dental, vision, life and disability insurance · 401k retirement program · Paid time off · Participation in Premier's employee incentive plans · Tuition reimbursement and professional development opportunities Premier at a glance: Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023) Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024) The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting For a listing of all of our awards, please visit the Awards and Recognition section on our company website. Employees receive: Perks and discounts Access to on-site and online exercise classes Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people. Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer. Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************. Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description See what our staff are saying about working in this department and Northwestern Medicine! The Supervisor Nutrition Services reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. FTE: 0.6 (48 hours every two weeks) Hours: Tuesday 5am to 1:30pm Thursday 12:30pm - 9:30pm Every Other Saturday & Sunday 12:30pm - 9:30pm Hours may very based on business demand Responsibilities: Under the general supervision of the Director of Nutritional Services Directs and coordinates activities of kitchen/cafe workers Preparing, cooking and serving of foods for the hospital patients, personnel and visitors during his/her designated shift. Other duties as assigned Qualifications Required: High school graduate or equivalent Previous hospital and/or food service experience. Preferred: Previous supervisory experience. Sanitation certificate Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description See what our staff are saying about working in this department and Northwestern Medicine! The Supervisor Nutrition Services reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. FTE: 0.6 (48 hours every two weeks) Hours: Tuesday 5am to 1:30pm Thursday 12:30pm - 9:30pm Every Other Saturday & Sunday 12:30pm - 9:30pm Hours may very based on business demand Responsibilities: Under the general supervision of the Director of Nutritional Services Directs and coordinates activities of kitchen/cafe workers Preparing, cooking and serving of foods for the hospital patients, personnel and visitors during his/her designated shift. Other duties as assigned Qualifications Required: High school graduate or equivalent Previous hospital and/or food service experience. Preferred: Previous supervisory experience. Sanitation certificate Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Join Vancouver Clinic as a full-time Patient Service Specialist and provide excellent customer service over the telephone in a Call Center environment. Full-Time Schedule (40 hours/week): Monday through Friday, 9:00a-5:30p ( will transition to schedule after successful completion of training scheduled Monday through Friday, 8:00a-5:00p ) :: NO late nights! NO weekends! Hiring rate: generally is between $19.38-$22.20 and placement in the range depends on an evaluation of experience :: Bonus Eligible: opportunity to participate in the Metric Based Incentive Compensation Plan! In this role you will: Schedule appointments for clinicians and ancillary services for all areas within Vancouver Clinic Reschedule appointments required by clinician schedule changes (“bump list”) and schedule appointments for future opened (“wait list”). Perform initial phone call triage per protocols. Verify demographic information and update changes accurately Gather all pertinent patient information prior to scheduled appointment Provide appropriate directions when needed Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers. Requirements: High school diploma or equivalent. Min of two years of experience in either medical office setting or in the health insurance industry strongly preferred. Experience with multi-line phone system preferred. Excellent verbal and written communication skills. Ability to handle pressure situations while maintaining tact and diplomacy. Ability to work independently yet operate as an integral part of a team. Working knowledge of computers and basic software programs. Additional details: Patient Service Specialist has the potential for off-site work after successful completion of training and meeting the requirements for working off-site. This requires, but not limited to, an employee to live in the local Vancouver, WA or Portland, OR area and have a secure home network with minimum upload (5 mbps) and download speeds (25 mbps). Pay Range: $18.24 - $25.54 The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job. We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information. Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.

Total Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF. Expected pay for this position is $48.60 - $57.18/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position. Overview OSF St. Elizabeth Medical Center Rehab is a hospital-based department that provides therapy services to inpatients and outpatients. Physical, Occupational, and Speech Therapy services are provided to patients across the life span. Therapists treat a wide variety of patient diagnoses, and specialties provided at this location include the BIG program for Parkinson's patients, Pelvic Floor Muscle Dysfunction, Vestibular (dizziness) Dysfunction and pediatric Physical, Speech and Occupational Therapy services. POSITION SUMMARY: In addition to the job duties as a therapist (PT, OT, SLP, PTA, OTA, TR), a Rehabilitation Services Supervisor is a licensed therapist who assists with planning, implementing, and evaluating department operations and activities; provides leadership for a rehabilitation entity. The supervisor plays a key role in assuring quality service, patient and Mission Partner satisfaction, compliance with current policies and procedures, regulatory standards, and fiscal responsibility. Qualifications REQUIRED QUALIFICATIONS Education: * Bachelor's degree in Therapy specialty or Business/Management related field Experience: * 3 years of clinical experience in acute care and/or outpatient facility. * 2 years of progressively more responsible related work experience necessary in order to gain full knowledge of therapeutic treatments, effectively develop individually tailored treatment programs, maintain caseload of complex cases, and lead and direct Mission Partners. License/Certifications: * Respective state licensure as a Physical Therapist, Physical Therapist Assistant, Occupational Therapist, Occupational Therapist Assistant, Speech Pathologist, or Therapeutic Recreation. * CPR certification within 90 days of hire Other skills/knowledge: * Excellent interpersonal and communication skills. * Solid computer skills, including proficiency with Microsoft software. * Strong analytical and problem solving skills, with the ability to be detail oriented. PREFERRED QUALIFICATIONS * Previous leadership experience. * Valid state driver's license, as verified through the respective state Department of Motor vehicles driving record abstract. OSF HealthCare is an Equal Opportunity Employer.

The Crunch Member Services Supervisor (MSS) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front desk to ensure that all members receive the highest level of customer service possible. He/She will demonstrate an aptitude of all company-wide policies and initiatives to ensure integrity of the Crunch Brand. Reports to: Club Manager Requirements: Fitness management experience preferred Current Cardiopulmonary Resuscitation (CPR) required Responsibilities: Administration/Organization Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club. Communicate and implement club policies and procedures to employees. Recruit and hire the highest possible caliber of staff. Operations Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. Serves as the lead customer service contact for members at the front desk Demonstrate a working knowledge of all standard club operating procedures and policies Communicate and interpret club policies and procedures to members and employees Resolve member complaints in an expeditious and tactful manner following club procedure and documentation Assist in the staffing, training, and performance management of Front Desk employees. Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. Ensure the club meets standards for cleanliness, maintenance, safety, and security. Sales/Revenue Management Support company programs and promotion to help generate new sales leads for optimum new membership growth Lead and train staff on all club level sales activities including telephone inquiries, guest registrations, Digital Tool Kit club tours and membership enrollments Ensure that the staff has a high level of knowledge about the club's promotions, programs, facilities, classes, and equipment. Achieve desired revenue goals thru the leadership and motivation of employees. Ensure that all promotions are effectively communicated to the team and all other appropriate staff. Leadership Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. Support personnel related problems or difficulties by following club procedure and documentation. Encourage staff to work as a team and be productive. Illustrate an ability to make decisions. Recruit and hire the highest possible caliber of staff. Serve as a role model for employees. Accountabilities Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth. Oversees expense goals by managing payroll and general and administrative expenses. Ensure that the clubs meet Crunch standards for cleanliness, maintenance, safety, security, and physical plant operations. Keep current in knowledge of key competitors. Conduct frequent facility walkthroughs Measurement Standards Successful management of all financial budgetary goals. Net Promoter Scores and Social Media Feedback Scores Membership retention. Follow all policies and procedures. Special Skills: Excellent written and verbal communication Strong leadership skills Strong administrative skills Strong customer service skills

The Crunch Member Services Supervisor (MSS) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front desk to ensure that all members receive the highest level of customer service possible. He/She will demonstrate an aptitude of all company-wide policies and initiatives to ensure integrity of the Crunch Brand. Reports to: Club Manager Requirements: Fitness management experience preferred Current Cardiopulmonary Resuscitation (CPR) required Responsibilities: Administration/Organization Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club. Communicate and implement club policies and procedures to employees. Recruit and hire the highest possible caliber of staff. Operations Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. Serves as the lead customer service contact for members at the front desk Demonstrate a working knowledge of all standard club operating procedures and policies Communicate and interpret club policies and procedures to members and employees Resolve member complaints in an expeditious and tactful manner following club procedure and documentation Assist in the staffing, training, and performance management of Front Desk employees. Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. Ensure the club meets standards for cleanliness, maintenance, safety, and security. Sales/Revenue Management Support company programs and promotion to help generate new sales leads for optimum new membership growth Lead and train staff on all club level sales activities including telephone inquiries, guest registrations, Digital Tool Kit club tours and membership enrollments Ensure that the staff has a high level of knowledge about the club's promotions, programs, facilities, classes, and equipment. Achieve desired revenue goals thru the leadership and motivation of employees. Ensure that all promotions are effectively communicated to the team and all other appropriate staff. Leadership Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. Support personnel related problems or difficulties by following club procedure and documentation. Encourage staff to work as a team and be productive. Illustrate an ability to make decisions. Recruit and hire the highest possible caliber of staff. Serve as a role model for employees. Accountabilities Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth. Oversees expense goals by managing payroll and general and administrative expenses. Ensure that the clubs meet Crunch standards for cleanliness, maintenance, safety, security, and physical plant operations. Keep current in knowledge of key competitors. Conduct frequent facility walkthroughs Measurement Standards Successful management of all financial budgetary goals. Net Promoter Scores and Social Media Feedback Scores Membership retention. Follow all policies and procedures. Special Skills: Excellent written and verbal communication Strong leadership skills Strong administrative skills Strong customer service skills Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Bear Paddle is a facility dedicated to teaching children's swim lessons. The Customer Service & Enrollment Manager is responsible for executing exceptional customer service and lead management to ensure their location meets, or exceeds, monthly enrollment goals. This individual focuses on new family acquisition & existing family retention. Our Ideal Candidate: Outgoing, fun personality with past experience in closing sales "Customer First" attitude Loves working with children and families Core Duties: Provides tours, coordinates trial lessons and follows up with all digital enrollment leads Welcomes new students & families Delivers the highest quality customer service to families through professional greetings, account maintenance, and extensive knowledge of the Bear Paddle program Engages with Swim School Manager to drive optimal team member and family retention Recruits, interviews, trains & develops the Customer Care Team & their performance Secondary Duties: Drive deeper engagement with enrolled families ensuring participation at Family Swim, Camps, Make-Up and Catch-Up lessons, as well as reviews and referrals Manage any day/time changes for existing families in a manner that keeps them swimming Hosts fun, seasonal themed events Requirements High School Diploma or equivalent, Bachelor's Degree preferred 2+ years of customer service or sales experience Prior management experience preferred This is a full-time position with medical & dental benefits Evening and weekend availability is required Compensation $22-24/hour, with bonus potential and benefit options. Salary Description $22.00 - $24.00/hour

Job Description Salary: $55000-$60000 Other Forms of Compensation: Pay Grade: 9 Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Ready to lead with purpose? Discover how our Patient Services Managers make a difference everyday- watch now! Job Summary Summary: As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities: Ensures patient and client satisfaction meeting and exceeding stated expectations. Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities. Performs other duties as assigned. Qualifications: 2 years of food service experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation. Supervisory, leadership, management and coaching skills. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: 1481520 Morrison Healthcare MELANIE ATKINS [[req_classification]]

The Director, Enterprise End User Services is a "working manager" position that is obsessed with the end user experience and delivering best in class solutions through collaboration with stakeholders, to understand their goals and align technology solutions with desired business outcomes against supportable standards. They are responsible for the strategic direction, implementation and delivery of all end user devices, software and related services. As a "working manager" they are also someone who does not mind rolling up their sleeves when needed to help with things ranging from responding to a user trouble ticket to major project planning and implementation. Ideal candidates are extremely passionate about patient safety and care and how technology can enable a quality healthcare experience. Responsibilities range from design, architecture and management of the end user computing platform, developing, and maintaining technology standards based on industry best practices, managing a technology roadmap, and proposing and developing new solutions based on business strategy, end user and stakeholder communication, and adept at managing multiple high priority tasks while delivering on business-driven SLA's and KPI's. Measures success not only through SLAs and KPIs but also end user satisfaction and clinical productivity outcomes. This leader will work with the broader IT organization and WellBe business units to deliver solutions and will serve as a subject matter expert in end user computing technology with particular focus on ensuring WellBe staff can provide a frictionless patient experience. Job Description Responsible for developing transformational strategies, roadmaps, solution blueprints, implementation plans. Create a series of KPIs for their team, providing transparent and accurate measurement towards attainment to the same. Responsible for defining enterprise-wide standards, processes, and technologies. Work closely with the WellBe IT Leadership Teams as well as across the entire IT organization to continually improve end user services including the device modernization and support initiatives. Responsible for developing new solutions and modernizing existing solutions across the corporate IT portfolio. Coordinate deployment and services with business units and will have responsibilities for leading the endpoint management systems, patching and compliance and support models for deploying and supporting solutions. Will be responsible for technical services with key technology partners relationships. Manage and lead the End User Services teams responsible for all aspects of end user computing services including endpoint computing platforms (laptops/desktops/VDI), mobile devices and mobility services, application packaging and management, collaboration tools (voice, messaging, video, meeting services), and future technologies that would fall into this realm of IT services. Proactively seeks and communicates opportunities for improvement in both the operational and customer satisfaction aspects of the end user service function. Continually evaluate industry trends and the product landscape to determine how they apply to the end user computing experience. Identify opportunities for technologies which will improve customer satisfaction, reduce cost or improve efficiency. Provide leadership/support to ensure projects are staffed appropriately and timelines are met. Monitor ongoing staff performance, identify, and communicate opportunities for improvement. Work collaboratively with other business and IT leaders to ensure cross functional problems are addressed cohesively across the organization. Management of a staff centralized and decentralized staff across multiple time zones including hiring, performance management, and if required, terminating staff Other tasks needed to accomplish team's objectives/goals Job Requirements Educational Requirements: Bachelor's Degree or a combination of education and equivalent experience in lieu of degree ITIL V3 or V4 certification preferred Required Skills and Abilities: 6+ years in hands-on IT roles across the spectrum including desktop operating systems, mobile devices, networking (LAN/WAN, Wifi), cloud and on-premises delivered technologies. 6+ years of demonstrated experience leading/building matrixed organizations in dynamic work environment. 6+ years developing IT talent supporting across multiple time zones and multiple business domains including career pathing and coaching / mentorship. 6+ years of experience working directly with senior business leaders in development and execution of complex technology projects 2+ years of experience with accountability 3rd party vendors and demonstrated success integrating 3rd party contractors into IT operating models 5+ years working in a mature, structured, KPI driven organization with a focus on well documented IT Service Management processes and procedures. Deep technical understanding in both Google Workspace and Microsoft 365. Experience ensuring end user computing solutions meet regulatory and compliance requirements (HIPAA, HITRUST, PCI, etc.). Deep partnership with IT Security on endpoint hardening, identity management, data loss prevention, and device compliance. Experienced at managing Identity and Access Management processes and technologies including implementation of checks and balances to maintain compliance. Accountable for budgeting, cost optimization, and vendor contract negotiations for end user technologies and services. Proven ability to drive organizational change management and user adoption strategies, especially with clinical and non-clinical staff. Familiarity with emerging technologies such as AI-driven support assistants, automation platforms, and self-service enablement. Experience delivering end user services across distributed and hybrid workforces, balancing on-site, remote, and mobile needs. Experience ensuring end user technology resiliency, disaster recovery readiness, and business continuity planning.” Experienced in supporting organizations that are 100% SaaS & cloud based. Exceptional written and verbal communication skills. Extremely adept at using Excel and PowerPoint - beyond the typical user. Preferred Skills: Nice to have - Experience with Digital Employee Experience (DEX) platforms and proactive monitoring of end user satisfaction and device health PERFORMANCE INDICATORS Assigned projects completed on time and within budgetary requirements. Meets or exceeds business SLA's and KPI's while delivering on a frictionless patient experience. Staff retention through mentoring, training, education, and finding opportunities for professional growth. Supervisory Responsibility: Will have supervisory responsibility Travel requirements: Travel may be required up to 25% locally or nationally Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods Ability to drive to patient locations (ie. home, hospital, SNF, etc) Fine motor skills Visual acuity The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IL - Villa Park U.S. Hourly Wage Range: $24.53 - $33.73 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IL - Villa Park Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Why USA Clinics Group? Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we've grown into the nation's largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home. We're building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we're even more excited about what's ahead, and the team we're building to get there. We look forward to meeting you! Why You'll Love Working with us: 🚀 Rapid career advancement 💼 Competitive compensation package 🤝 Positive, team-oriented environment 🏥 Work with cutting-ed technology 🌟 Make a real impact on patients' lives 📈 Join a fast-growing, mission-driven company Position Summary: The Workforce Management Supervisor is responsible for forecasting, scheduling, real-time monitoring, and reporting to ensure that the call center is staffed appropriately to meet service level and productivity goals. This role plays a critical part in balancing business needs with employee experience by optimizing schedules, minimizing wait times, and supporting consistent service delivery. Position Details: Location: Corporate Office in Northbrook, Illinois Schedule: Full-time Compensation: $26-$30hr Key Responsibilities: Develop and maintain accurate forecasts for call volume, staffing needs, and workload across multiple channels (phone, Teams chat, email). Build and adjust Contact Center Representatives schedules to align with forecasted demand and ensure service level targets are met. Conductreal-time monitoringof Contact Center activity; identify variances from plan and make intraday adjustments as needed. Analyze performance data and prepare regular reports and dashboards for leadership on productivity, service levels, and staffing efficiency. Partner with team leads and supervisors to communicate scheduling updates, changes, and performance expectations. Recommend and implement process improvements to enhance scheduling accuracy and workforce utilization. Additional duties as assigned. Requirements Bachelor's degree in Business, Operations, or related field (preferred) OR equivalent experience. 2+ years of experience in call center operations, workforce management, or scheduling. Strong analytical and problem-solving skills; proficiency in Excel and workforce management systems. Excellent communication skills with the ability to collaborate across teams. Detail-oriented with strong organizational skills and the ability to manage multiple priorities. Preferred Skills: Experience with forecasting models and scheduling methodologies in a call center environment. Knowledge of intraday management practices and reporting tools. Benefits Health Vision Dental 401k PTO Growth Opportunities

Job Description Why New Perspective Senior Living? A career with a purpose starts here! This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next couple of years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. Job Summary As the Culinary Services Director, you will be responsible for providing overall leadership and management of the food and beverage and dining services operations in the community. These responsibilities include oversight of procurement, preparation and service of the food per the designated Menu Program, financial management of the department, supervising and training team members. They also include ensuring safe food handling and sanitation of food areas, inventory and rotation of products, accurate record keeping and regulatory compliance. You will create and maintain a high level of resident and family engagement and practice your excellent communication and organizational skills by teaching, developing, and inspiring team members. Qualifications Solid knowledge of regulations concerning food handling, food storage, food preparation, safety and sanitation procedures 3+ years of successful management experience 4+ years experience as lead chef in a hospitality/restaurant environment Culinary training and/or Dietary Certifications required Salary: $55,000-60,000 plus bonus! Team Member Benefits & Perks* Medical, Dental, & Vision Insurance 401(k) with Company Match! Paid Time Off and Holidays Company-Paid Basic Life Insurance Voluntary Short-Term Disability Company-Paid Long-Term Disability Health Reimbursement Account/Health Savings Account Flexible Spending Accounts Education assistance - up to $5,000 per calendar year! Leadership Development & Career Advancement Real-time Access to Earned Wages Referral Bonuses Employee Assistance Program *Benefits vary by full-time, part-time, and PRN status. New Perspective is an Equal Opportunity Employer. INDEXTR

Job Description PURPOSE: To be responsible for supervising and managing a European Service at Home Rockford branch. Will oversee reporting, hiring, and training of staff, and growing branch revenue. Duties include managing and supervising the branch In-Home Care Services and HCA Supervisors; assisting the Home Services Administrator with the overall planning, directing, coordinating, and handling of the branch. Serves as a resource for technical questions, applications, and problem-solving regarding the Community Care Program, and provides excellent customer service. RATE: BOE, $26-27 on start BENEFITS: Work in a striving environment, focusing on project work that has a direct impact on the well-being of our (your) vulnerable clients Working in a friendly team environment with a collective diversity program Job training Medical, dental, vision, and life insurance Vacation & sick time off Paid holidays Bereavement leave ESSENTIAL FUNCTIONS: Serves as a resource for technical questions, applications, and problem-solving Prepares monthly statements and analysis for the branch and manages and supervises the department's HCA Supervisors; responsible for day-to-day supervision and leadership. Maintains and oversees all Community Care Program and Illinois Department of Public Health procedures and processes. Manages and supervises the participants' needs according to the plan of care of the participant and has the direct responsibility for working as a backup in each position supervised. Oversees and manages the case notes, care plans, schedules, authorizations, etc., for all participants, as well as the work refusal forms, FMLA, insurance applications, etc., for the branch employees Has the direct responsibility for working as a backup in each position supervised Maintains professional, friendly, courteous, caring relationships and atmosphere with all staff members Works in a team to assure the accomplishment of the company's goals QUALIFICATIONS: Excellent communication skills in English Ability to Delegate A high school diploma or general education diploma Reliable transportation and willingness to substitute caregiver Some office experience Computer skills Powered by JazzHR sV2Barma9M

PURPOSE: To be responsible for supervising and managing a European Service at Home Rockford branch. Will oversee reporting, hiring, and training of staff, and growing branch revenue. Duties include managing and supervising the branch In-Home Care Services and HCA Supervisors; assisting the Home Services Administrator with the overall planning, directing, coordinating, and handling of the branch. Serves as a resource for technical questions, applications, and problem-solving regarding the Community Care Program, and provides excellent customer service. RATE: BOE, $26-27 on start BENEFITS: Work in a striving environment, focusing on project work that has a direct impact on the well-being of our (your) vulnerable clients Working in a friendly team environment with a collective diversity program Job training Medical, dental, vision, and life insurance Vacation & sick time off Paid holidays Bereavement leave ESSENTIAL FUNCTIONS: Serves as a resource for technical questions, applications, and problem-solving Prepares monthly statements and analysis for the branch and manages and supervises the department's HCA Supervisors; responsible for day-to-day supervision and leadership. Maintains and oversees all Community Care Program and Illinois Department of Public Health procedures and processes. Manages and supervises the participants' needs according to the plan of care of the participant and has the direct responsibility for working as a backup in each position supervised. Oversees and manages the case notes, care plans, schedules, authorizations, etc., for all participants, as well as the work refusal forms, FMLA, insurance applications, etc., for the branch employees Has the direct responsibility for working as a backup in each position supervised Maintains professional, friendly, courteous, caring relationships and atmosphere with all staff members Works in a team to assure the accomplishment of the company's goals QUALIFICATIONS: Excellent communication skills in English Ability to Delegate A high school diploma or general education diploma Reliable transportation and willingness to substitute caregiver Some office experience Computer skills

Job Description We're looking for a hands-on leader to oversee our facility operations and hospitality teams. This role is about people leadership and project management - you'll hire, develop, and lead teams in both maintenance and guest services while ensuring our facilities run smoothly and our members have exceptional experiences. Success in this role requires strong organizational skills, attention to detail, forward-thinking planning, and the ability to manage people and prioritize tasks effectively. You don't need to be the most technical person in the room, but you do need to think like a project manager - breaking down complex problems, delegating smartly, and getting things done. You'll partner closely with club leadership to maintain high standards, anticipate needs, and execute initiatives with minimal disruption to operations. We offer great pay and benefits (401k, health insurance, childcare, and more) and a culture where your ideas matter and you can make a real impact. Responsibilities range from managing preventive maintenance schedules and coordinating repairs to elevating member service standards and leading facility improvement projects. Key skills: people leadership, project management, facility operations, hospitality standards, task prioritization, vendor coordination, communication, problem-solving, preventive maintenance, budget management. Powered by JazzHR kbvet Z52Kf