Support Specialist jobs at Carle Foundation

Under the general supervision of the Supervisor, ACT will provide behavioral health assessment and treatment planning, case management, support, education, and consultation for individuals enrolled in the program. Will provide mobile crisis response and intervention to ACT clients. Function as an effective team member and represent the agency in a professional manner. Qualifications **License/Certifications:** + Valid IL Driver's License upon hire. + MVR ran annually. **Education:** One of the following: + Bachelor's degree in social work, psychology; related field + Licensed Practical Nurse (LPN) A practical nurse who holds a valid license in the state of practice + Certified Rehabilitation Counselor (CRC) Certificate of psychiatric rehabilitation from a DHS-approved program, plus a high school diploma or GED, plus two years' documented experience in providing mental health. + Certified Recovery Support Specialist (CRSS) Certified Recovery Support Specialist. **Other Knowledge/Skills:** Ability to delegate wisely, exercise good judgment, maintain good interpersonal relationships, adapt to change, evaluate critically and think creatively. Individual will demonstrate knowledge and skills necessary to provide appropriate care to clients with severe and persistent mental illnesses. Individual will demonstrate effective written and verbal skills allowing communication with physicians, co-workers, other clinic/hospital personnel, as well as the public. Position requires good organizational skills. Responsibilities **Specialized Knowledge and Skills Requirements** + Ability to delegate wisely, exercise good judgment, maintain good interpersonal relationships, adapt to change, evaluate critically, and think creatively. + Demonstrates knowledge and skills necessary to provide appropriate care to clients with severe and persistent mental illnesses. + Effective written and verbal communication skills for interacting with physicians, co-workers, other clinic/hospital personnel, and the public. + Good organizational skills. **Essential Functions** **Key Accountability** + Provides community-based/in-home behavioral health services for individuals experiencing serious mental illness that interferes with their ability to manage mental health symptoms and live independently. + Provides transportation to clients as clinically appropriate. + Completes assessment and treatment plans with clients. Requests consultation, where indicated, in a diligent and timely manner. + Provides on-call interventions for ACT clients, covering after business hours, overnights, and weekends as assigned. + Provides crisis assessment and intervention, completes safety plans with clients, and follows up with clients following crisis situations. Coordinates with Emergency Response Service and other crisis service teams when clinically appropriate. + Provides individual and group ACT services, including monitoring daily living activities, assisting with benefits and entitlements, employment and education support, symptom management, medication observation as requested by physicians, advocacy for clients' rights and preferences, resource access assistance, family support, and coordination of services and care. + Maintains records in accordance with UnityPlace policies, as well as state and federal oversight agencies and accreditation agencies including Joint Commission, Medicaid, Medicaid Rehabilitation Option, Illinois Department of Public Health, and Commercial Insurances. + Acts as a liaison and resource between the community and client needs; coordinates treatment goals with community agencies, primary care physicians, court system, and managed-care entities. **Key Accountability** + Participates in in-service and competency training. + Participates in interdisciplinary team meetings. + Prepares special reports as needed on activities and work group activities. + Meets clinical productivity standards. + Meets compliance standards for all documentation and clinical charts. About Us **Find it here.** Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. _We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: *************************._ Compensation and Benefits The compensation range for this position is $18.97per hour - $30.73per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

All around the world people are looking for an answer, a test result, or a procedure that will offer them clarity and a path to a healthier life. By working with Diagnostic products that make a difference globally, your impact can be greater than you have ever imagined. Hologic offers a space for employees to own their passion and feel a sense of purpose each and every day. Our award-winning Technical Support team plays a big role in that mission. They provide phone and email support to both internal and external customers, troubleshooting issues with Hologic's cytology and molecular products. Think this role is for you? This individual has an ability for troubleshooting issues beyond “computer stuff.” In this role, you will be troubleshooting our diagnostics instruments (cytology and molecular), reagents, and operator issues. You will be offering technical support to internal customers (R&D, Field Service, Quality, Marketing, etc.) and external customers (Lab technicians, hospitals, etc.) via phone and email. We provide support 24/7, you may be on-call and serve as back-up for technical and application support as needed, including some holidays. Key Outcomes: Provide customers with service and product troubleshooting for cytology and molecular products, including instruments, reagents, and software, via phone and email. Document calls in the CRM system and escalate issues that require further investigation. Authorize return of customer product for investigation. Determine replacement of product as warranted. Potential Growth Opportunities: Represent Technical Support as specialist for designated product(s). Act as liaison to other departments within the division concerning issues related to specific product lines. Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates. Work with Marketing and Service departments at the launch of new products. Reviewing or creating label copy, participate in pre- and post-launch teams. Build relationships with partners and distributors. Writing and reviewing procedures. Provide guidance and coaching to other Technical Support personnel. Do you have what it takes? You are technically inclined, you understand science - DNA, RNA, Cytology, reading the package insert on a medical product doesn't sound like a foreign language to you. You have a customer service mentality, you are patient, have good communication and computer skills and are great at multi-tasking. You are comfortable speaking on the phone and have flexibility in your schedule. We are looking for someone who is eager to start their career in this field and wants to grow within the department. Additional qualifications: Bachelor's degree in biology, Cytotechnology, Medical Laboratory Science, or related field (required). ASCP Cytotechnologist (CT), Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) certification or equivalent (desired). Experience as a Cytology Prep Technician (desired). Experience with cytology, RT PCR, molecular, or virology (desired). Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers (desired). If you are not sure that you are 100% qualified, but are up for the challenge, we want you to apply! The annualized base salary range for this role is $71,000 - $106,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agilent is a global leader in laboratory technologies for the life sciences, diagnostics, and applied chemical markets, delivering insight and innovation that advance the quality of life. It is the quality of our products and services, our intense focus, and our uncompromising integrity that enable our customers to discover new frontiers and make continuous advancements in areas such as: cancer research and diagnostics, drug development, food safety and their labs' performance and efficiency. Whatever the challenge, our One Agilent global team is dedicated to delivering trusted answers to our customers' critical questions in our collective quest to improve the world around us. At Agilent, the fight against cancer is at the forefront of what we do; and Agilent's Pathology Solutions are the cornerstone of this fight. Agilent is seeking an enthusiastic, hardworking, customer focused In-Field Customer Application Specialist (CAS) to support new and existing customers with our Pathology solutions. Our Pathology Solutions include our instrumentation and reagents for Immunohistochemistry (IHC), Special Staining, H&E Staining, Molecular ISH/FISH product lines in Southern California. Candidate must currently live in the Southern California area or be willing to relocate without assistance. As a Customer Applications Specialist you will partner with our sales, engineering, technical service group, product specialists and other cross-functional groups to serve as the scientific/technical expert to help drive sales to meet or exceed sales quota and support our new and existing customer base within your assigned territory. You will provide pre-sales scientific/technical consultation with customers in partnership with the sales team to educate and guide the selection of the optimal Pathology Solution for their laboratory. This could include attending in person or remote meetings to serve as the technical expert. This could also include assisting with presentations to customers to present our Solutions. Co-travel with Sales Account Manager to assist with locating new business as well as ensuring current customers' needs are met. Post-sales will assist with the installation of all instrumentation. This includes working closely with the Field Service Engineer, Sales Account Manager, Customer Application Manager, and Inside Sales Team to provide a smooth installation process for the customer. Will perform the Performance Qualification and Training for customers on-site. Will also assist customers with on-site optimization of their Immunohistochemistry assays, Special Stains, H&E Staining and Molecular FISH/ISH assays. Work with laboratory staff and pathologists to ensure they are satisfied with the optimizations. Provide on-site and remote troubleshooting assistance in partnership with the Customer Application Specialist Team, Internal Technical Support, Account Managers, Field Service Engineers and other internal groups. Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over competition). Complete administrative functions such as provide weekly schedules, book travel for flights, hotels and rental cars on the Concur platform/application, complete expense reports, and close out Service Order Reports in a timely fashion. Evaluates and supports management on ramp to volume strategies for new products prior to release. Acts as the customer voice to influence future product/application design that meets customer needs May be involved in preparing and delivering technical seminars to customers or potential customers and contributes to recognized scientific forums, including written, oral and poster presentations. Qualifications Bachelor's or Master's Degree or equivalent in Life Sciences HT and/or qIHC certification, is a plus. 2+ years' experience working in a Clinical, Non-Clinical, Research or Industrial setting in a Histology/Pathology Laboratory with a strong focus on Immunohistochemistry, Special Staining, H&E Staining and ISH/FISH. Proficient with all Microsoft Word applications (Word, Excel, Power Point). Excellent attention to detail. Excellent oral and written English communication skills, including strong interpersonal and organizational ability and time management are required. Ability to work independently and as a part of an integrated/cross-functional team. Experience working for a field sales organization, specifically providing technical support, is a plus. Candidate must reside or be willing to relocate to Southern California as this is the territory you will cover. Candidates currently living in Southern California will be prioritized. Travel Requirements: Requires flexible working hours with travel up to 75% of the time. Must be able to adapt to changing schedules and environments. Physical Requirements: Occasional physical lifting, pushing and pulling up to 30 Lbs. Manual dexterity. For example, inserts and removes small parts in tight places; adjusts instrument settings, handling slides, working with microscope, pipetting, etc. Ability to sit, bend down, walk, talk, hear, lift hands to raise something above head or lower to the ground, and stand for extended periods of time in a laboratory. Visual acuity to be able to differentiate and perceive colors, ability to focus, have optimal depth perception and peripheral vision. Working in hospital/laboratory setting requires following the safety protocols, safe chemical handling, working around different instrumentation and patient samples and other biohazardous material. Must comply with all PPE (Personal Protective Equipment) requirements as well as wear appropriate clothing, including close toed shoes. Must consent to participate in and meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. Requirements may include but are not limited to pre-/post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 8, 2025 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $112,430.00 - $210,150.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Sales

Welcome to AMN Healthcare - Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don't just offer jobs - we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: Named to Becker's Top 150 Places to Work in Healthcare - three years running. Consistently ranked among SIA's Largest Staffing Firms in America . Honored with Modern Healthcare's Innovators Award for driving change through innovation. Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006. Job Summary The Onsite Support Specialist is responsible for supporting AMN's Labor Disruption Operations team during work stoppage events. By enlisting, onsite support members get deployed with as little as 3 days' notice once paired for an assignment. Assignments can last anywhere from 5 to 12 days, potentially shorter or longer depending on the scale of the event. This would be an as needed worker, similar to per Diem or On Call work. We cannot guarantee schedule or hours and you will only work when you are paired on an assignment. Job Tasks: On-Site role assignment will be determined at the time of a work stoppage event, and may include one of the following tasks: Housing: assists with housing assignments and support clinicians for the duration of the event, collecting folios daily to review for accuracy Transportation: assists travelers loading and exiting the designated transportation vehicles using HSG technology, communicates and coordinates with travel vendor drivers. Travel: communicates and/or arranges necessary travel needs for clinicians including airline, rental car, and any other required modes of transportation. Reconciliation: gathers all invoices and maintains accurate records related to spend supporting the event. WayFinder: Helping answer questions and directing flow of stations during on onsite event. Maintains customer-focused, professional communication and effective response-time with Clinicians, Department team members, Operations Leaders, and Recruiters on an on-going basis. Address requests, resolve complaints and issues with a service-oriented mindset. Assists other On-Site Support Specialists during times of fluctuating workloads to meet department goals. Other tasks and duties as assigned. Our Onsite Support members set up at base command (typically a local hotel near facilities) and help with making sure the traveling healthcare providers can get checked in to their hotels, receive transportation to the facility they are going to be working at, receive payment for their services and have a dedicated support system for any questions or concerns they may have on the project. Minimum Education/Certifications: HS Diploma or equivalent Preferred Education/Certifications: College coursework or degree (AA/BA, etc.) Minimum Experience: 2 years in a fast paced, externally facing customer support department, with preferred emphasis in travel, customer service, or sales operations. Work Environment / Physical Requirements Work is performed offsite and will require travel. Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. Our Core Values ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role. $20.00 - $25.00 hourly when on assignment Pay Rate Final pay rate is dependent on experience, training, education, and location.

Job DescriptionDescription: JOB TITLE: Residential Peer Support Specialist (Housing Program) FLSA STATUS: 1.0 FTE, Non-Exempt (Expectation to work 40 hours per week) SUPERVISOR: Housing Program Manager PAY GRADE: B7 ($22.88 - $32.50 hourly, depending on experience) ** $5,500 HIRING BONUS (2 year commitment, Paid out in 2 bonus-taxed payments) Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at ********************************** Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION: To provide increased opportunities for stabilized housing through transitional rental assistance for GOBHI members who are identified as having a severe and persistent mental illness (SPMI). Work with community partners to secure more permanent scattered site housing support. Involve community partners and link participants to community social support services. Provide peer support services to identified individuals. SUPERVISION Supervision Received Works under the direction of the Program Manager. Supervision Exercised This position does not supervise other employees ESSENTIAL JOB DUTIES: • Assist participants in the application process, development of the agreement of support, housing budget, and establishment and maintenance of landlord/neighbor/community relationships. • Coordinate housing services which includes identifying housing, securing of public housing authority approved rentals, advocating and mediating housing concerns on behalf of participants, and connecting participants to a comprehensive service array. • Advocate and act as a liaison for participants. • Develop rapport with all potential participants and assist them to identify, locate, and obtain suitable housing. • Work in conjunction with Transition Coordinator to ensure that all eligible members in State Hospitals and Licensed Residential are identified and being considered for placement into the rental assistance program. • Educate local community partners on eligibility requirements for rental assistance and encourage referrals. • Complete other tasks as assigned to support the rental assistance team. Requirements: COMPENTENCIES AND SKILLS REQUIREMENTS: Ability to network and collaborate with diverse groups of people who have varied skills and knowledge. Experience in collaborating with community partners and building partnerships to improve outcomes. Ability to respond to questions from other community organizations, consumers, and the public. Other skills include: • Effective listening skills; exhibits empathy and concern for people • Objective, solution-oriented problem solving skills • Handles highly sensitive and confidential information • Resourceful; able to network and connect people to appropriate resources • Flexible; able to multi-task in response to time-sensitive and changing situations • Strong planning and organizational skills; follows through • Resilient; stays positive and solution-oriented • Must have excellent typing skills, have knowledge of basic office software programs and ability to effectively use such software. • Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. Information communicated ranges from routine/basic to complex and confidential information. EDUCATION AND EXPERIENCE: Three years of experience working in a social service field or have a Bachelor's degree in psychology or social work preferred Experience working in housing field preferred. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer, and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PRE HIRE DRUG SCREEN REQUIRED PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. WORK ENVIRONMENT Work is performed in an office environment and in many community settings. The noise level is usually moderate, but occasionally may be exposed to loud noise such as raised voice levels and alarms. This position is exposed to the everyday risks or discomforts which require normal safety precautions typical of such places as an office (i.e., moving mechanical parts, airborne particles, and electrical shock). PHYSICAL REQUIREMENTS: While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone system that requires fine manipulation, grasping, typing, and reaching. Position will require sitting for several hours reviewing reports and other written materials, and talking on phone. This position may occasionally be required to lift up to twenty (20) pounds. Incumbent will occasionally have to reach, bend, kneel and squat when adjusting equipment or retrieving supplies. This position will require frequent driving, often driving for up to 6 hours at a time. Position will require regular overnight stays, some of which will be two or more nights in a row. The employee should possess a valid driver's license for vehicle travel between business offices and to attend required meetings and/or trainings. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER

What is PerfectServe? PerfectServe offers Best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow! PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows. By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers. We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day. Position Overview: We're looking for technical support rockstars to join our growing company focused on making clinical communications and scheduling more effective, collaboration more intuitive, health systems better, and communities stronger. Don't miss out on this opportunity! To support PerfectServe's continued growth, we are seeking a wide range of customer support professionals to join our 24/7/365 support team. We have work schedules for everyone across all hours of the day and night. Specifically, specialists will be responsible for supporting and delighting PerfectServe's end users - physicians, nurses and system administrators. They will support general user account management, end-user education, on-call schedule management, mobile and web interface assistance, application builds and revisions, and application troubleshooting. Who You Are While we have some M-F daytime schedules available, most schedules require our support professionals to work one weekend day. The ability to work some holidays is also required. Willingness and excitement to work evenings or overnights and/or weekends Strong technical aptitude Excellent written and verbal communication skills Excellent analytical and troubleshooting skills Ability to work in a fast-paced environment and successfully prioritize competing tasks High customer empathy and exceptional customer service skills Access to high-speed internet Able to start in Feburary 2026. Our Support Specialists go through initial onboarding and training together, which will align with a Monday - Friday day (EST) schedule. Once initial onboarding and training are complete, Support Specialists will start working their scheduled shift assignment. Our team is currently only looking for candidates that are located within the United States. Compensation : $19/hour plus a comprehensive benefits package becomes effective from your first day of employment. What You'll Be Doing (sorted from the more basic to more advanced work): Field incoming client communications via phone, chat, and our online customer portal Help end-users administer their PerfectServe applications Train end users on how best to use PerfectServe's phone, mobile, and web applications Own basic-to-advanced troubleshooting efforts related to message delivery and/or message content issues; identify root cause(s) and make the appropriate configuration changes to resolve the issue Consult, design, configure, and deploy custom applications leveraging best practices to meet workflow needs of PerfectServe's end users Build and revise new user accounts based on established standards and best practices Work with end-users and hospital IT personnel to troubleshoot mobile and web connectivity issues Collaborate with other PerfectServe teams, including customer success, integration, and technical teams, on escalated technical issues We expect all team members to have their cameras on during internal and external meetings to encourage engagement and foster a sense of connection. This position requires interaction with people and technology while either standing or sitting. To best service our customers on the phone, face-to-face, or on the computer, all support employees must be able to communicate with or without reasonable accommodation. While performing the duties of this job, the employee must be able to sit for extended periods of time (position is primary sedentary), must have acute hearing ability, must be able to speak English and must have the ability to perform repetitive hand motions. Why Join PerfectServe? At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You'll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation. **Please do not use AI tools to generate your application materials. We value authentic, personal communication and want to understand your unique voice and perspective.** We offer a salary range of $19.00 / hour, with compensation tailored to your background, strengths, and potential to grow within the team. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations. Benefits: Remote first work environment Health, Dental, Vision, Life and Disability Insurance options available day one. 401K - with match and immediately vested. 17 company holidays, 2 floating holidays plus competitive paid time off policy Internal Advancement Opportunities PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Saturday through Wednesday from 7:00am to 3:30pm in the Crisis Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.) Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.) Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Are you passionate about supporting others in their recovery journey? Join Chestnut in Maryville, IL as a full-time Recovery Support Specialist or Technician in our Adult Residential Program. This overnight position (Sunday through Thursday, 11:00 p.m. - 7:30 a.m.) on the Men's Residential Unit offers a unique opportunity to make a meaningful impact in a trauma-informed, person-centered environment. Chestnut Health Systems ™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. **Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities Model and promote recovery-oriented, trauma-informed care including hope, empowerment, and wellness. Support consumers in personal responsibility, self-advocacy, and building natural support systems. Deliver services aligned with consumer-driven treatment/recovery/safety plans. Facilitate referrals, linkages, and advocacy for community resources and discharge planning. Maintain accurate and timely documentation, including progress notes and shift reports. Provide basic first aid and assist with daily residential unit tasks. Answer incoming calls, monitor video surveillance, and manage mail distribution. Ensure a safe and sanitary living environment in collaboration with staff and residents. Participate in staff meetings, trainings, and supervision sessions. Uphold Chestnut's customer service standards and confidentiality policies. Perform other duties as assigned or negotiated with supervisor. Qualifications Must be at least 21 years of age. High school diploma or equivalent required. To qualify as a specialist: Additional qualifications include either five years supervised mental health experience, a bachelor's degree in a human services field, or CRSS certification. Demonstrated skills in human services and ability to work constructively with consumers and within organizational structure. Personal recovery experience and willingness to share recovery journey appropriately. Valid driver's license, private auto insurance, and insurability. Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and EMR systems. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Part-time Description A Patient Support Specialist assists with daily operations of the rehab clinics including clerical duties, patient registration/management and other duties as assigned under the supervision of therapists, rehab supervisor(s) and the rehab director. Normally scheduled Monday through Friday. ESSENTIAL DUTIES AND RESPONSIBILITIES Supports and promotes an environment conducive with the Mission, Vision, and Values of the hospital. Completes clerical duties including, but not limited to, referral intake, registration, insurance management/certifications, scheduling, and other duties as assigned for clinic operations. Assists therapists with patient management and clinic operations, as necessary. Prepares treatment areas and maintains a clean and orderly workspace for patient care. Completes departmental cleaning, laundry, and organization, as necessary. Assists in patient care under direct supervision of a therapist, as necessary. Reviews and reconciles records and charges daily. Stocks and orders supply for daily operations. Screens incoming calls and relays information to staff Schedules visits per department requirements Maintains confidentiality of all patients, hospital, or physician related information Maintains orderly condition of assigned work area. Is knowledgeable of general hospital and department specific policies and procedures. Other duties many be assigned and are subject to change with or without prior notice. OTHER RESPONSIBILITIES Displays accountability for actions and decisions for the total patient care process. Completes assigned daily duties. Accepts reassignment to other departments if necessary. Follows expected work practices. Displays thoroughness and accuracy of work. Works in a safe manner, including reporting unsafe equipment or environment. Well organized, accepts assignments willingly and accomplishes them quickly. Anticipates problems and suggests solutions. Helps as needed with duties not specifically assigned. Works steadily and always keeps busy. Maintain knowledge and skills necessary to communicate and interact with patients, visitors, and staff in the following age groups: Infant, Pediatric/adolescent, Adult, and Geriatric. Ability to work well with a diverse work team. Ability to work under pressure with time constraints. Ability to concentrate. Ability to work independently with minimal supervision. Good mental health and emotional maturity Good personal grooming and hygiene Ability to acquire and maintain current knowledge in physical therapy. Displays knowledge of sterile and non-sterile supplies, equipment, and procedures Demonstrates knowledge and practices of Universal Precautions Recognizes and respects the individual emotional, social, and cultural needs of patients, including their religious beliefs. Preserves the dignity and respect of all patients at all times. Assists with daily, weekly, and monthly cleaning of work and storage areas. Possession of a genuine interest and concern for patient population that is served. (The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by Hillsboro Health.) SUPERVISORY RESPONSIBILITIES None Requirements EDUCATION AND/OR EXPERIENCE Must be able to read, write and communicate in English. Graduation from high school or GED is preferred. Must have the ability to follow written and verbal directions. Healthcare related experiences is helpful. CERTIFICATES, LICENSES, REGISTRATIONS CPR certification or willing to obtain within 6 months of hire. In compliance with Criminal Background Check requirements PHYSICAL DEMANDS Prolonged, extensive, or considerable standing and walking Required to climb, balance, stoop, and kneel. Required to use arms, hands, and fingers for repetitive grasping, pulling, and pushing and feeling. Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Any workload exceeding 50 pounds will require assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. WORK ENVIRONMENT Works in well light, climate-controlled setting May be exposed to communicable diseases, hypodermic/IV needles, unpleasant sights, odors, and materials. The noise level in the work environment is quiet to moderate. CORPORATE COMPLIANCE Receives training and/or attends necessary meetings to meet the criteria as outlined in Hillsboro Health's Corporate Compliance Plan and Code of Conduct. Understands the responsibilities related to compliance and knows how to contact the Corporate Compliance Officer should there be any instance of question or concern regarding fraud and/or abuse. PRN BENEFITS Paid time off, 401(k) Plan, and Community Benefit Hours Salary Description $22.00 - $27.00 per hour

Job DescriptionDescription: Be responsible for supporting users of all clinical information systems during the implementation of projects and on an on-going basis in the production environments. Coordinates aspects of planning, design, development, build, implementation, communication, maintain and evaluation of existing or new functionality related to clinical and non-clinical information systems. This position also assists with research and development of training programs, needs assessment, and consultation for the purpose of providing effective EHR system adaptation and optimization to staff at all levels of the organization. This position requires attending vendor training, achieving and maintaining Epic ASAP & ClinDoc certification on designated EHR modules. Employee is responsible for participating in all the phases of project management and providing direct user training as assigned. This position is accountable for development and delivery of any/all of the following: System build, testing, analyses and implementation of EHR application(s) Employee and physician EHR system training (any modules, any sites); Training programs covering EHR system version upgrades and process changes Training initiatives for EHR system optimization; 1. Participate in the planning, development, implementation, training, maintenance, EHR clinical systems. 2. Provides employee and physician education, training, and hands-on and day-to-day support. 3. Assists with the development of training programs for all clinical/EHR system implementation. 4. Assists with the development, publication, and dissemination of training offerings for employees and physicians. 5. Assists in the development and production of training materials and participates in end user training. 6. Troubleshoot problems and questions and work with 3rd party systems when necessary. 7. Identify issues that arise in their application area as well as issues that impact other application teams. 8. Guide workflow design, build and test the system, and analyze other technical issues associated w/EHR software. 9. Identify and implement requested changes to the EHR System. 10. Develop an understanding of operational needs to set the direction for CFMC's workflows. 11. Review the status of system changes including software updates, optimizations and downtime. 12. Enhances professional growth and development by accessing educational programs. 13. Maintains established department/hospital policies. Community First Medical Center offers benefits to all its full-time and part-time employees:United Healthcare Medical PPO/HMO Plans | MetLife Dental |MetLife Vision| 6 Paid Holidays | Paid Time Off | Sick Bank l Company Paid Short-term Disability Company Paid Life Insurance | 401(k) | Voluntary Benefits: Hospital Indemnity & Critical Illness | Requirements: Education and/or Experience Bachelor's degree Minimum 1 year experience in the EHR support Minimum 2 years + proven experience in delivery of training programs in a healthcare environment. Must be Certified in Epic ASAP modules Experience in healthcare and clinical systems application build and training preferred. Experience with physicians and physician training preferred. Knowledge of Epic systems, data structures, and application software Ability to work with Microsoft Office applications for the production and management of training materials. Knowledge of supported hardware and software Interpersonal/human relations skills Ability to communicate technical guidance and instruction at the End User level. Community First Medical Center is an affirmative action/equal opportunity employer who is committed to cultivating diversity, equity and inclusion within all aspects of our organizations. We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This part-time position will work every Saturday and Sunday evening from 7:00am to 3:30pm in the Adult Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must be at least 21 years old. Must possess a minimum high school diploma or equivalent. Personal experience with recovery process and willingness to discuss it as appropriate. Demonstrated skills in human services and in services to adults. Demonstrated ability to work within organizational structure. Ability to accept supervision. Demonstrated ability to work constructively with consumers, treatment resources, and the community. Valid driver's license, private auto insurance, and be insurable. Basic computer skills including MS Office 365, Adobe Acrobat, and an electronic medical record. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

is $20.15 - $20.15 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Description * Hours: 24 hours per week * Evening Shift: 3:00 PM - 11:30 PM (Works Every Other Weekend and Works Every Holiday) * Location: Feinberg/Galter; FL 01 The Housekeeping Assistant Specialist I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Housekeeping Assistant Specialist I, under the direction of the supervisor of Environmental Services, assists the supervisor in the orientation of new departmental personnel assigned to insure completeness. This position performs general and heavy cleaning of operating rooms, public areas offices and patient rooms. Responsibilities: * Vacuums carpeted surfaces, damp mops hard surface floors. * Assists the supervisor in orientating new housekeeping assistants to the department. * Performs general and heavy cleaning duties in offices, patient rooms, clean and soiled utility rooms, laboratories, public areas, and stairways such as washing floors, walls, furniture, bed etc., with the appropriate hospital approved chemicals. Use ladders and scaffolds as necessary. * Cleans window sills, empties ash trays and waste baskets. * Cleans blood and body fluids. * Clean arranges furniture in patient's rooms, baths, offices, waiting and other public areas as assigned. * Cleans bath tubs, sinks, mirrors, toilets and replaces supplies as required. * While generally assigned to a specific area, may be dispatched to other areas as needs dictate. * Performs related duties as assigned. * Refinish floors, applying appropriate surface coatings. * Operates electrical and battery operated machines for scrubbing, shampooing and burnishing. * Moves furniture as directed and assists in freight moving. * Washes walls, blinds, lights and similar surface areas and hangs drapes. * Maintains and cleans equipment. Upon completion returns. * Equipment to assigned location (i.e. equipment storeroom, Janitor's closet). Keeps janitor's closet and storage area neat and orderly. * Performs all heavy duty mopping and cleaning. * Cleans washes, polishes and scrubs floor using electric scrubbing machine, wet vacuum and/or buffer. * Applies floor finish as directed. * Empties trash chutes and cleans waste containers. * Advises supervisor of unsanitary, unsafe or otherwise unsatisfactory conditions and defective or damaged fixtures, furniture or equipment. * Collects trash and debris in rooms, halls and stairways. * Removes and compacts general waste and recycling materials. Upon completion of compacting, returns the blade to an "in" position. * Properly disposes of Bio-hazardous waste. * Moves all heavy furniture and equipment. * Cleans rolling stock furniture, hospital equipment and related items. * Strips, refinishes and/or shampoos all types of floor surfaces and coverings. * Transports hospital property from area to area or building to building. * Properly utilize the Bed Tracking system: * Log into the computer at the start of the shift. * Upon commencement of the cleaning process move the "dirty bed", "clean next" bed, or a "stat bed" into the "In Progress" category. * Once completed move the bed into the "Bed Ready" category. * Log out at the end of the shift. * Strips unit upon discharge, terminally clean patient room and prepares for admission. This includes the use of a tent card and a toilet seat strip. * Perform all in between case cleaning in the OR's, terminally clean all OR's and clean all LDR's after each delivery. * Return all keys and pagers. AA/EOE. Qualifications Required: * Ability to understand oral instructions Preferred: * High School diploma or GED equivalent * One to two years of experience Equal Opportunity All your information will be kept confidential according to EEO guidelines. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description Hours: 24 hours per week Evening Shift: 3:00 PM - 11:30 PM (Works Every Other Weekend and Works Every Holiday) Location: Feinberg/Galter; FL 01 The Housekeeping Assistant Specialist I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Housekeeping Assistant Specialist I, under the direction of the supervisor of Environmental Services, assists the supervisor in the orientation of new departmental personnel assigned to insure completeness. This position performs general and heavy cleaning of operating rooms, public areas offices and patient rooms. Responsibilities: Vacuums carpeted surfaces, damp mops hard surface floors. Assists the supervisor in orientating new housekeeping assistants to the department. Performs general and heavy cleaning duties in offices, patient rooms, clean and soiled utility rooms, laboratories, public areas, and stairways such as washing floors, walls, furniture, bed etc., with the appropriate hospital approved chemicals. Use ladders and scaffolds as necessary. Cleans window sills, empties ash trays and waste baskets. Cleans blood and body fluids. Clean arranges furniture in patient's rooms, baths, offices, waiting and other public areas as assigned. Cleans bath tubs, sinks, mirrors, toilets and replaces supplies as required. While generally assigned to a specific area, may be dispatched to other areas as needs dictate. Performs related duties as assigned. Refinish floors, applying appropriate surface coatings. Operates electrical and battery operated machines for scrubbing, shampooing and burnishing. Moves furniture as directed and assists in freight moving. Washes walls, blinds, lights and similar surface areas and hangs drapes. Maintains and cleans equipment. Upon completion returns. Equipment to assigned location (i.e. equipment storeroom, Janitor's closet). Keeps janitor's closet and storage area neat and orderly. Performs all heavy duty mopping and cleaning. Cleans washes, polishes and scrubs floor using electric scrubbing machine, wet vacuum and/or buffer. Applies floor finish as directed. Empties trash chutes and cleans waste containers. Advises supervisor of unsanitary, unsafe or otherwise unsatisfactory conditions and defective or damaged fixtures, furniture or equipment. Collects trash and debris in rooms, halls and stairways. Removes and compacts general waste and recycling materials. Upon completion of compacting, returns the blade to an “in” position. Properly disposes of Bio-hazardous waste. Moves all heavy furniture and equipment. Cleans rolling stock furniture, hospital equipment and related items. Strips, refinishes and/or shampoos all types of floor surfaces and coverings. Transports hospital property from area to area or building to building. Properly utilize the Bed Tracking system: Log into the computer at the start of the shift. Upon commencement of the cleaning process move the “dirty bed”, “clean next” bed, or a “stat bed” into the “In Progress” category. Once completed move the bed into the “Bed Ready” category. Log out at the end of the shift. Strips unit upon discharge, terminally clean patient room and prepares for admission. This includes the use of a tent card and a toilet seat strip. Perform all in between case cleaning in the OR's, terminally clean all OR's and clean all LDR's after each delivery. Return all keys and pagers. AA/EOE. Qualifications Required: Ability to understand oral instructions Preferred: High School diploma or GED equivalent One to two years of experience Additional Information All your information will be kept confidential according to EEO guidelines. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Department: Care Coordination Manager Title: Assistant Director of Complex Care FLSA Status: Non-Exempt Job Purpose: Responsible for providing behavioral health support and coordinated care for patients with substance use diagnoses. Ensures enhanced patient engagement by addressing barriers to care, increasing patient motivation, and establishing professional, dynamic relationships with patients, providers, referral sources, and other involved parties. Essential Duties and Responsibilities: * Establish relationships to coordinate patient referrals between patient's provider and referral source to promote patient-centered services and ensure all reports are received by PCC * Provide linkage to medical and behavioral health services to patients receiving care in the emergency department and hospital * Support patients connected to inpatient and outpatient addiction medicine services at serviced hospitals with transitions of care to PCC and partnering community organizations. * Conduct community outreach and home visits to increase engagement of patients in health services * Attend community outreach events as representative of PCC * Collaborate with providers and patients to provide patients services needed for successful follow-up * Openly identifies as a person who has lived experience or family member with lived experience of using/ have used substance use or mental health services when appropriate. * Advocate on patient's behalf if needed to ensure completion of referrals * Decrease barriers to care, increase motivation, and foster open communication under direction and guidance of the Assistant Director of Complex Care. * Demonstrates ways to become empowered and self-responsible. * Promotes consumer engagement in substance use services if needed. * Co-facilitates groups with behavioral health consultants * Provide self-help recovery services * Maintains appropriate professional standards and provides appropriate follow-up for consumers. * Achieve outcome-based metrics for performance * Maximize services within care coordinator scope and refer to other staff as needed based on patients' need and staff members' position, licensure and scope of services * Prepare data and documentation and have charts prepped for all applicable Case Management sessions * Regularly attend and participate in monthly site team meetings * Contribute to patient education materials and strategies to support care coordination * Work with manager and team to create flow charts, workflows and document tracking process as needed * Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care * Performs other duties as required and assigned

Full-time Description We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package! Benefits: Health insurance Dental insurance Vision insurance Life Insurance Pet Insurance Health savings account Paid sick time Paid time off Paid holidays Profit sharing Retirement plan GENERAL SUMMARY Full Time; M-F; No nights, weekends, or observed holidays at this time! The Help Desk Technician will serve as the first point of contact for customers to provide technical assistance with computer systems. Must answer queries on basic technical issues and offer advice to solve them. Respond to end-user phone, email, or chat requests for support. The Technician will perform remote analysis through diagnostic techniques and determine the best solution based on details provided by customers. The Technician will ensure quality service by following-up with customers to update them on status and resolution of their issues Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Utilizes product information or solution database to research, analyze, and deliver solutions. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Documents incidents using help desk systems or tools. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. Record events and problems and their resolution in logs. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS Microsoft certifications preferred. KNOWLEDGE | SKILLS | ABILITIES Tech savvy with working knowledge of office automation products, databases and remote control. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and resolve basic technical issues. Excellent communication skills. Customer-oriented with ability to remain calm in difficult situations. Complies with HIPAA regulations for patient confidentiality. Knowledge in healthcare systems operations such as EMR. EDUCATION REQUIREMENTS High school diploma or equivalent required. BS in Computer Science or relevant field preferred. EXPERIENCE REQUIREMENTS 1 year Help Desk experience preferred. Windows experience preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2% Salary Description 23.00-27.00

Chestnut Health Systems is seeking a dedicated individual to join us as a Community Support Specialist. In this role, you will play a vital part in providing support and advocacy to individuals accessing mental health services. We are looking for someone who is committed to promoting the recovery model of treatment, maintaining positive community relationships, and upholding our standards of customer service excellence. Responsibilities * Complete all required data entry and paperwork in accordance with program and agency policies, ensuring timely submission. * Provide consumer-driven services identified in treatment/recovery/safety plans, maintaining productivity standards. * Promote the recovery model of treatment, including trauma-informed care, by empowering consumers and utilizing recovery language in documentation. * Facilitate referrals, linkages, and advocacy to community resources, including hospitals, aid agencies, court systems, and more. * Foster positive interactions within Chestnut and the community to uphold the program's reputation. * Attend meetings, participate in program development activities, and provide support to team members as necessary. * Provide services in the most natural consumer environment when appropriate. * Uphold Chestnut's standards for customer service excellence in all interactions. * Maintain confidentiality of organizational information gained during job responsibilities. * Perform other duties as assigned or negotiated with the supervisor. Qualifications Candidates for this position must possess a high school diploma or equivalent and have five years of supervised mental health experience. Alternatively, a bachelor's degree in counseling, social work, education, psychology, or a related human service field is required. Individuals with a bachelor's degree in any other field must have at least 2 years of supervised clinical experience in a mental health setting. Additionally, certification as a Certified Recovery Support Specialist (CRSS) in good standing with the State of Illinois is accepted. A valid driver's license and private automobile insurance are necessary. Basic computer skills, including proficiency in MS Word, MS Excel, Outlook, Adobe Acrobat, and electronic medical record (EMR) systems, are required. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $19.00 - $20.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Salary: High School or GED: $18.00/hour + every other Friday paid off Certified Recovery Support Specialist (CRSS): $23.00/hour + every other Friday paid off Salary range is based on education, experience, and certification Schedule: Full-Time | Every other Friday off (paid wellness day) Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals! About Heritage Behavioral Health Center We are a mission-driven Community Mental Health Center located in Clinton, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on client care - regardless of the position they hold. Why You'll Love Working Here: Collaborative mission-driven work environment Every other Friday off - paid wellness days 56 paid days off in your first year Competitive salaries aligned with state and national benchmarks At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! Your Role: Recovery Support Specialist - Heritage Behavioral Health Center (Clinton, Illinois) As a Recovery Support Specialist, you will use your lived experience with mental health and/or substance use recovery to inspire hope and support individuals on their recovery journey. This community-based role works primarily in homes, social service agencies, healthcare settings, and other community locations to help adults engage in treatment, build resilience, and achieve personal goals. You will also serve as an Engagement Specialist on the Mobile Crisis Response (MCR) Team, partnering with a Crisis Counselor to respond to behavioral health crises in DeWitt and Piatt counties. Guided by SAMHSA's Recovery Principles-hope, person-centered, peer support, respect, and empowerment-you will provide compassionate engagement, advocacy, and linkage to services for individuals in crisis. Core Responsibilities: Knowledge, Skills, and Abilities: Use lived experience to build trust and engage individuals with mental health and/or substance use challenges. Provide peer support and model recovery-oriented behaviors in community settings. Assist individuals in identifying strengths, setting goals, and accessing resources that promote wellness and independence. Respond with a Crisis Counselor as part of the Mobile Crisis Response Team to: Offer emotional support and reassurance during behavioral health crises. Share personal recovery strategies to instill hope and reduce stigma. Help individuals navigate next steps, including safety planning and service linkage. Facilitate connections to treatment, housing, employment, and social supports. Advocate for individuals' rights and preferences in all interactions. Maintain accurate documentation and uphold confidentiality standards. Participate in ongoing training and supervision to enhance peer support skills. Adapt to changing needs and environments with flexibility and resilience. Knowledge, Skills, and Abilities Knowledge of: SAMHSA's Recovery Principles and recovery-oriented systems of care. Local behavioral health resources and community supports. Trauma-informed and person-centered approaches. Skills in: Building rapport through empathy, active listening, and shared experience. Supporting individuals in crisis with calm, nonjudgmental communication. Collaborating effectively with multidisciplinary teams and community partners. Abilities to: Share lived experience appropriately to inspire hope and engagement. Work independently in community settings while maintaining professional boundaries. Adapt to diverse environments and respond flexibly to urgent situations. Document interactions accurately and maintain confidentiality. Qualifications High School Diploma or equivalent Ability to obtain Certification as a Recovery Support Specialist (CRSS) within 12 months of employment Minimum of 21 years of age A valid driver's license, reliable means of transportation, and proof of automobile insurance. Heritage also offers the following with this position: Generous Time Off : Vacation, sick, personal, and holiday leave Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost. Retirement: 401k and Roth Professional Growth: Tuition assistance and continuing education opportunities Loan Forgiveness: Eligible through the National Health Service Corp Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!

Salary: High School or GED: $18.00/hour + 56 paid days off annually Certified Recovery Support Specialist (CRSS): $23.00/hour + 56 paid days off annually Salary range is based on education, experience, and certification Schedule: Full-Time | Every other Friday off (paid wellness day) Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals! About Heritage Behavioral Health Center We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on client care - regardless of the position they hold. Why You'll Love Working Here: Collaborative mission-driven work environment Every other Friday off - paid wellness days 56 paid days off in your first year Competitive salaries aligned with state and national benchmarks At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! Your Role: Recovery Support Specialist - Heritage Behavioral Health Center (Decatur, Illinois) As a Recovery Support Specialist at Heritage Behavioral Health Center, you will use your lived experience with mental health and/or substance use recovery to provide hope, guidance, and practical support to adults on their recovery journey. This community-based role focuses on empowering individuals to define and achieve their personal goals, build resilience, and strengthen connections to natural supports. You will work in homes, social service agencies, healthcare settings, and other community environments, modeling recovery and promoting SAMHSA's principles of hope, person-driven care, holistic support, peer relationships, and respect. Core Responsibilities: Build trusting, supportive relationships with individuals based on shared lived experience and mutual respect. Provide peer mentoring and recovery coaching to help clients identify strengths, set goals, and develop coping strategies. Promote SAMHSA's recovery principles by encouraging self-determination, empowerment, and community inclusion. Assist clients in accessing resources for housing, employment, education, healthcare, and social supports. Facilitate connections to peer support groups and recovery-oriented activities. Model recovery and resilience through appropriate self-disclosure and advocacy. Support individuals during transitions, including hospital discharge, crisis stabilization, or entry into treatment. Document services accurately and maintain confidentiality in compliance with agency and regulatory standards. Collaborate with clinical teams, social service agencies, and community partners to coordinate care. Knowledge, Skills, and Abilities: Knowledge: Understanding of recovery principles, peer support ethics, and trauma-informed care. Familiarity with mental health and substance use challenges and community resources. Skills: Ability to share lived experience in a way that inspires hope and promotes recovery. Strong communication and active listening skills. Problem-solving and advocacy skills to help individuals navigate complex systems. Abilities: Work independently in community settings while maintaining accountability. Demonstrate cultural humility and respect for diverse backgrounds. Maintain professional boundaries and adhere to peer support values. Adapt to changing needs and environments with flexibility and resilience. Qualifications: High School Diploma or equivalent Ability to obtain Certification as a Recovery Support Specialist within 12 months of employment Minimum of 21 years of age A valid driver's license, reliable means of transportation, and proof of automobile insurance. Heritage also offers the following with this position: Generous Time Off : Vacation, sick, personal, and holiday leave Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost. Retirement: 401k and Roth Professional Growth: Tuition assistance and continuing education opportunities Loan Forgiveness: Eligible through the National Health Service Corp Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!