Senior Service Technician jobs at CertaSite

At Alliance Technologies, we look for individuals who are: -Team-oriented -Motivated to succeed -Always willing to lend a helping hand -Passionate about providing quality support For this role, we're specifically looking for someone who: Has that natural knack for customer service. Someone who is a self-starter but is also empathetic, resilient, and always eager to learn and grow. The best fit for this role is someone who combines genuine care for clients and their needs with strong technical skills. If this sounds like you, we invite you to learn more about Alliance and the role of Service Desk Analyst II. What you can expect in this role: The Service Desk Analyst II provides advanced technical support for desktop systems and desktop applications, ensuring a high level of client satisfaction through prompt and effective issue resolution. This role involves triaging, prioritizing, and troubleshooting requests, as well as creating and updating knowledge articles to aid in support accuracy. The Service Desk Analyst II works closely with advanced support and systems management teams to escalate more complex issues and coordinates with clients, vendors, and other teams to share information. As an escalation point for Service Desk Analyst I team members, this role requires a strong commitment to upholding Alliance standards, processes, and procedures to ensure consistent, high-quality support. On a given day, as Service Desk Analyst II you will: Provide advanced technical assistance, triage, and prioritization for Desktops and Desktop Applications in a fast-paced and high-performing team Follow, create, and revise knowledge articles to support Desktop and Desktop applications, working with the related technical teams to ensure accuracy Maintain highest levels of client satisfaction by commitment to timely response and resolution of all requests for client support Interact with co-workers, vendors, clients, and representatives of other organizations to obtain and disseminate information Work with advanced support and systems management teams for secure and timely escalation of issues beyond the scope of the Service Desk team Accurately track and report all time worked per organizational guidelines and client agreements Serve as a mentor and escalation point for Service Desk Analyst I team on complex desktop related issues Participate in on-call rotation to provide technical assistance for critical issues *Please Note this position is located in St. Louis, MO. While some Hybrid work is available, this is an in-office position; full-remote is not an option. Your areas of expertise that matter most for this role: Education Associate degree or higher, focused in computer science, information systems, or related area Experience 2 year+ experience in an information technology support role is preferred Ability and experience working in a high volume and fast-paced environment Strong working knowledge of these technologies: QuickBooks / Sage basic troubleshooting and triage Triage of network connectivity issues PC builds Scan to Email Initial Security Alert Triages Perficient in these technologies: Microsoft Office 365 User administration, troubleshooting and support Microsoft Edge, Chrome, and Firefox Browsers General desktop support for Microsoft Windows and Mac OSx environments Managing users and groups in Active Directory Application troubleshooting and installation Remote connectivity setup Email filter maintenance Performance troubleshooting Attributes Experience with troubleshooting complex situations Creative problem-solving and troubleshooting abilities Ability to provide technical assistance across multiple technical environments Ability to manage and prioritize multiple tasks and/or projects simultaneously Strong customer-centric mindset with a focus on building lasting client relationships Strong verbal and written communication skills, with the ability to convey technical information to both technical and non-technical audiences A proactive, solutions-oriented mindset, with the ability to identify opportunities for improvement Desire to deliver a white-glove experience for our clients Physical Requirements Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components When we asked our team members what they think people should know about us, here's what they said: “Alliance provides an incredible level of support to both its employees and its clients that I've never seen at any other company.” “Everyone looks out for one another.” “Alliance Technologies has amazingly dedicated employees that are customer focused and mission oriented. We work towards our common goals together.” “We are very determined to find the best possible solution for our clients no matter what.” We're excited to add additional dedicated, passionate, supportive individuals to our team. Are you ready to be part of a team that takes pride in providing exceptional services, including cloud computing, network solutions, and consulting to our local community in St. Louis? Apply now!

Role: Java Services Technical Lead (Only W2 Resources) Contract role. Role Description As a Services Technical Lead, you will be responsible for providing technical leadership and guidance in the development of Java-based applications, primarily using the Spring Boot framework. This role involves a combination of technical expertise, team leadership, project management skills, and collaboration, along with excellent communication skills Required Skills Expertise in Java based service development with hands-on experience. Spring Boot and Spring framework, Security. RESTful API design and development. Nice-to-have Skills Experience with RabbitMQ. Knowledge of Edge computing and Multi cloud and Hybrid cloud environments. Knowledge of MQTT protocol.

Local Applicants ONLY No 3rd Parties/Sub Vendors Job Type: Contract to Hire Work Authorization: U.S. Citizen The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am). Responsibilities: Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Experience Required: IT Service Desk or Operations support - 3+ years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 3+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 3+ years

US-PA-Moon Township Type: Full-Time # of Openings: 1 PA - Moon Township (Pitt) About the Role The best problem solvers are true knowledge seekers. Providing a high level of technical support is no simple feat in dynamic environments. You must be willing to learn and comprehend new products and skills at a moment's notice. If you're in the business of supplying seamless and expert operational, maintenance, and networking support and thrive in a 24/7 customer-driven setting, we want to hear from you. Canon USA, a pioneer in technology, solutions, and services, is actively on the lookout for a Field Service Technician III to make an immediate impact on our talented team. Your Impact We're searching for a true go-getter to: Diagnose mechanical, software, network, and system failures, using established procedures.Service and repair designated equipment to Canon standards and specifications.Report product failure trends and serviceability issues to managers with necessary supported documentation, ensuring accurate information and recordkeeping.Help meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.Diligently maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.Control all technical information and Canon property assigned.Assist with the solutions of escalated technical and/or customer service-related problem areas for any territory when requested.Maintain complete working knowledge, aptitude, and ability to repair multiple product lines including troubleshooting, diagnostics, and preventive maintenance.Communicate with supervisors and other departments regarding the solution of escalated technical and/or customer service-related problem areas.Interface with customer IT depts. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: Typically requires general and/or vocational training plus 2 to 4 years of related experience. An Associate's degree in electronics or electrical engineering capacity from an accredited college or technical school or equivalent experience. Direct experience working as a field technician. The capacity to meet or exceed the minimum performance standards for productive technical quality and customer satisfaction for assigned territory. The ability to travel (valid driver's license and acceptable driving record necessary). Capable of excelling in a 24/7 environment, while performing shift work and on-call rotations. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). In accordance with applicable law, we are providing the anticipated hourly rate for this role: $21.50 to 30.75 hourly.This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #LI-KG1 #PM19 PI20236c21bd4b-37***********2

Job Title: Deskside Support Tech Pay Rate: $28/hr on W2 Duration: 06+ Months (Possibility of Extension) We are seeking a skilled and customer-focused End User Support Level 2 Technician to provide advanced technical support to users within the organization. This role involves resolving escalated issues from Level 1 support, troubleshooting hardware and software problems, supporting IT systems, and ensuring seamless technology operations for end users. Key Responsibilities: • Respond to and resolve second-level support tickets and escalated issues from the help desk. • Troubleshoot hardware, software, and peripheral issues for desktops, laptops, mobile devices, and other end-user devices. • Provide support for Windows, mac OS, Microsoft 365, and other enterprise applications. • Configure, install, and maintain end-user devices and software applications. • Assist in user onboarding/offboarding, including account setup, access permissions, and workstation preparation. • Maintain documentation for technical procedures, solutions, and user guides. • Work with Level 3 support or vendors for complex issues that require further escalation. • Ensure timely communication and resolution of issues in line with service level agreements (SLAs). • Provide remote and onsite support as needed. • Educate users on best practices, basic troubleshooting, and IT policies. Preferred Qualifications: • IT certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, VDI or similar. • Experience supporting virtual environments (e.g., Citrix, VMware). • Familiarity with mobile device management (MDM) platforms

A Senior Structured Cabling Technician leads the installation, maintenance, and troubleshooting of structured cabling systems, including fiber optic, copper, and coaxial cables, in commercial, data center, or utility environments. This role involves supervising teams, ensuring compliance with industry standards (e.g., ANSI/TIA-568, ISO/IEC 11801, BICSI), and coordinating projects to meet quality, safety, and budget requirements. Professionals in this position act as on-site leads, fostering team productivity while building client relationships. ROLES AND RESPONSIBILITIES: · Lead and supervise cabling installation teams (internal or subcontractors), provide training, guidance, and performance feedback; conduct weekly meetings and escalate issues to project managers as needed. · Plan, coordinate, and execute cabling projects, including site surveys, cable pulling, termination, splicing, testing, and certification using tools like fusion splicers and cable testers. · Perform job site inspections to verify work meets safety standards, customer expectations, and project specifications; manage material delivery, equipment, and inventory. · Troubleshoot and diagnose complex cabling issues in network infrastructure, ensuring optimal performance for data centers, low-voltage systems, and telecommunications setups. · Prepare and review pre-construction documents, weekly project updates with two-week look-ahead, change orders, and closeout paperwork; maintain accurate records of installations and test results. · Collaborate with stakeholders, including project managers, engineers, and clients, to develop cable plans, ensure compliance with regulations, and address on-site concerns. · Represent the company professionally, set productivity and quality goals for crews, and strengthen customer relationships through effective communication. SUCCESS FACTORS: · Ability to Travel Nationwide · A high level of customer centricity · Strong team player with the ability to adapt to diverse team members · Ability to perform in a fast paced/high volume environment · Excellent verbal and written communication skills · Exceptional Critical Thinking skills · Detail Oriented- a high level of attention to detail is required · A high level of time management, accountability, and prioritization skills · Self-motivated, goal-oriented, and driven to accomplish department goals · Ability to be organized, problem solve complex system problems, and be solution oriented · Proficient in Microsoft Office (Word, Excel, Outlook, Power Point) · Ability to balance multiple tasks with changing priorities · Ability to work and think independently and ensuring to meet deadlines · Understanding of network infrastructure and A/V system design requirements · Understanding of Audio/Visual project lifecycle from solicitation to final inspection · Familiar with current version of BICSI and AVIXA best practices WORK ENVIRONMENT: · Must be able to work in a variety of physical positions, including climbing, sitting, standing, walking, and driving · When working on site, you could be required to wear common protective safety equipment, such as safety glasses, gloves, hearing protection and hard hats · Must possess a valid driver's license EXPERIENCE AND EDUCATION: · Education: High school diploma or GED; advanced certifications highly preferred (e.g., BICSI Technician, RCDD). · Experience: 5-7+ years in structured cabling, network installation, or low-voltage systems, with proven leadership in supervising teams and managing projects. · Technical Knowledge: In-depth understanding of cabling standards, fiber optics, copper/coaxial systems, and tools; ability to read blueprints and perform site surveys. · Skills: Strong problem-solving, verbal/written communication, and interpersonal abilities; fundamental computer literacy (e.g., Microsoft Office); team-oriented mindset with telecom industry awareness. REQUIRED TRAINING AND CERTIFICATIONS: · BICSI Installer 2 (Copper/Optical Fiber) or Technician (TECH) · Fiber Optic Association (FOA) Certified Premises Cabling Technician (CPCT) · Fluke Networks Certified Cabling Test Technician (CCTT) Pixel Technologies is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.

Shift: 8 am Duration: 6 months (contract to hire) Primary work location is in the office area of a warehouse building. However, if equipment issues arise, may need to go onto the warehouse floor (no PPE required). Position will convert to full-time Must be able to manage time effectively. Initial training will be provided for a few weeks, after which will need to work independently. Interviews will be conducted virtually (Eastern Time). Must have good technical experience (3 - 5years experience required) The Role: This role provides first-level technical support to the organization's internal users of computer applications, hardware, and network systems. It involves deploying endpoint hardware and software products and services, responding to inquiries regarding system procedures, online transactions, and systems status, and collaborating with other IT teams to resolve issues. The role emphasizes relationship building and developing a comprehensive understanding of site operations to enhance IT service delivery. Essential Functions: · Help Desk Support: Monitor the Help Desk ticketing system (e.g., ServiceNow) and provide timely assistance to customers with incidents, events, problems, requests, and projects. · Issue Documentation: Document issue resolution in the ticketing system to ensure accurate records and knowledge sharing. · Hardware Deployment: Deploy and set up computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using tools like Microsoft Endpoint Manager (Intune). · Connectivity Maintenance: Ensure proper connectivity of all equipment including workstations, servers, phones, mobile devices, printers, scanners, and multifunction devices. · User Account Setup: Assist in managing end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance. · Troubleshooting: Identify, troubleshoot, and resolve basic hardware and software issues with computers and peripheral devices. Escalate complex issues to higher-level support as necessary. · Performance Monitoring: Monitor the performance of supported devices and report recurring issues to the appropriate support groups. · Collaborative Support: Work with business partners and other IT support teams to facilitate software and hardware improvements, upgrades, reconfigurations, and/or purchases. · End-User Assistance: Provide IT services for end users, including visitors within the assigned region. · Security Support: Assist with resolving basic security-related issues and ensure compliance with enterprise data security standards. · Knowledge Sharing: Exchange information and knowledge related to IT services with other members of the support team. · Project Participation: Support the implementation of desktop and server systems in collaboration with other infrastructure and applications teams. · Asset Management: Participate in network asset management as per documented processes. · Team Support: Assist application development teams as needed throughout project lifecycles. · Additional Duties: Perform other duties and special projects as assigned by the team lead. Minimum Qualifications: · Certifications: ITIL knowledge preferred. A+, Network+, Microsoft, or other relevant technical certifications are a plus. · Technical Knowledge: Basic technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Cisco VoIP and Networking, mobile communications, and ServiceNow ticketing system. · Troubleshooting Skills: Basic hands-on software and hardware troubleshooting experience. · Data Privacy: Knowledge of applicable data privacy practices and laws. · Team Collaboration: Experience working within a team-oriented, collaborative environment. · Decision Making: Makes decisions within scope using available relevant data, and seeks guidance when necessary. · Business Focus: Shows an interest in understanding how the business operates and applies this understanding to improve service delivery. · Continuous Improvement: Willingness to ask questions and take actions to improve tasks or processes within his/her own scope of work. · Collaboration: Willing to collaborate effectively within his/her own team and across functional, business, geographic, and cultural boundaries. · Communication: Ensures written and oral communications are clear and appropriate for the audience. · Accountability: Accepts responsibility for actions and results, demonstrating drive and self-motivation. · Change Management: Supports changes within his/her area of work and engages peers and stakeholders constructively. · Planning & Prioritizing: Able to prioritize work based on dependencies, technology context, and impact to the business, while remaining adaptable to changing circumstances. Physical Demands: · Mobility: Regularly required to sit or stand, reach, bend, and move about the facility. · Lifting: Must occasionally lift/transport up to 50 pounds (PCs) · Vision: Vision abilities required by this job include close vision. Work Environment: · Office Environment: Fluorescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures, and office noise. · Shop Floor: In locations with a factory or shop floor, exposure to factory/shop environments and machinery.

Band1 Network Engineer Site address 2100 Citygate Dr suite b, Columbus OH 43219 The data Centre Technician will be doing : Racking and Stacking of Network Switches Replace SSD and STP connector of Switches Ticket Management and Closure: Manage and close tickets in a timely manner, ensuring that all necessary documentation is completed accurately and efficiently. Collaboration and Communication.

Data Center Technician (Server and Hardware) Duration: Longterm We are seeking a detail-oriented and reliable Data Center Technician to support our data center operations. The ideal candidate will be responsible for maintaining hardware, supporting infrastructure, and ensuring smooth day-to-day operations within the data center. Key Responsibilities: Install, configure, and troubleshoot servers and network equipment Monitor data center systems and respond to alerts and incidents Perform regular hardware maintenance and upgrades Document procedures, configurations, and issues Coordinate with internal teams and vendors for support and escalation Maintain physical security and environmental controls (power, cooling, cabling) Qualifications: High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field preferred) 1-2 years of experience in a data center or IT support role Basic understanding of networking, server hardware, and operating systems Ability to lift and move equipment (up to 50 lbs) as needed Strong attention to detail and ability to follow procedures Availability for shift work, on-call support, and occasional weekends Preferred Skills: Experience with ticketing systems and data center monitoring tools Familiarity with structured cabling standards and best practices Regards Poonam Mittal ************************

Racking and Stacking of Network Switches Replace SSD and STP connector of Switches RJ 45 & RJ 11 connectors replacement Ticket Management and Closure: Manage and close tickets in a timely manner, ensuring that all necessary documentation is completed accurately and efficiently. Collaboration and Communication.

The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution. Responsibilities: Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues. Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed. Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed. Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed. Promptly and properly escalate high priority issues. Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware. Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions. Responds to outages and system failures using established escalation processes. Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents. Escalate after hours incidents to staff for resolution. Promptly assign unresolved incidents to higher Tier support or LUC providers to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service. Coordinate with network staff and various vendors to assist with service restoration based on alarm conditions. Actively monitors the Service Now ticket queue. Monitors appropriate Commonwealth email accounts for any event messages and initiates action as needed. Proactively identifies and resolves problems. Acts as the primary network contact for Commonwealth employees and business partners outside of regular business hours. Perform Enterprise Incident communications using defined process and approved template. Monitors the network hotline during coverage hours. Issues network status updates using established procedures. Follows quality standards and displays strong customer service skills. Assists the network engineers and technicians with outstanding tasks. Updates network operation and knowledgebase documentation. Participates in disaster recovery. Completes assigned tasks. Required Skills: Previous systems administrator, help desk and/or call center experience. Highly desired 2 Years Experience with incident management, call tracking and ticketing software (preferably ServiceNow). Required Ability to support end users with varying IT skillsets. Required Ability to troubleshoot end-user issues and/or escalate as needed for quick resolution. Required Excellent communication skills (written and oral). Required.

Our large financial/banking client is currently seeking a Datacenter Technician This is a contract to hire role that must be done onsite on in the southwest Racine area W2 only, no C2C or third parties. This job will have the following responsibilities: Coordinate with Data Center and Field Site teams, Facilities, and contractors to successfully execute structured cabling builds Work with design team to develop timely project specific specification and scope documentation, including floor plans, pathway and rack layouts, rack elevations, cable schedules, and bill of materials for all ISP and OSP cabling Coordinate infrastructure technologies (AV, Network, Voice, IP security systems) for Enterprise Facilities driven projects Collaborate with internal stakeholders to deliver designs, meeting capacity and network requirements and go-live timelines Qualifications & Requirements: Experience designing, deploying and maintaining complex data center environments (new facility, major facility renovations/expansions) Understanding of indoor/outdoor cable plants, including copper cabling, long range/short range fiber optic cabling Knowledge of information technology infrastructure components (LAN/WAN/SAN, firewalls, Wintel/Lintel/UNIX servers, storage, roll-on equipment, wireless, DAS) Data center and/or networking industry certifications preferred

A leader in the technology world is looking for multiple Sr Datacenter Engineers to help with cabling projects in the Milwaukee area. In this role you will be working in a team environment to help build out new and existing datacenters on a project basis. The right candidate will have at least a year of experience working in a datacenter and be familiar with various types of hardware and network devices. You will be responsible for cable labeling, installation/patching and management. This position offers the chance to work for one of the most elite names in the Technology space with the potential for a full-time opportunity. The following experience will ensure you are a good match: 1+ year working in a Datacenter Experience labeling, managing and cabling network devices Ability to work on your own with Management direction

The Filling Department's role is to aseptically fill vaccines that are formulated through the Formulation Department. The Filling Department fills vials and syringes, which can include Flu, Adacel (diphtheria, tetanus acellular, and pertussis), and Menactra. Daily activities can include vial and syringe handling, loading, and movement. There is also extensive documentation, as well as following strict Standard Operating Procedures (SOP s), Standard Work Instructions (SWI) and FDA guidelines. Included in this department is extensive preparation, cleaning and sterilization. Filling requires extensive training in order to complete several tasks. Requirements Must be able to write clear and concise documentation. Ability to follow Standard Operating Procedures and Standard Work Instructions. Each task within the Filling Department requires specific training. Each worker must be able to track their own training, and can only work on tasks they are qualified to perform. Able and willing to perform aseptic cleaning, which will require: Cleaning Standard Work Instructions for preparation of disinfection. Lifting 2-4 gallons of water. Stretching above height level to clean machines. Pulling/pushing small tanks filled with disinfection. Must be able to transport pallets of syringes and vials using a pallet jack from staging area to filling area. The process involves lifting and bending of boxes weighing up to 25 pounds. Basic computer skills. Every employee must be able to work weekends, holidays and overtime if necessary. Everyone is scheduled two days off, but days off may not be consecutive and may vary from week to week (rotating schedule). Jewelry and makeup are not allowed on the floor. Perfume, hairspray, cologne, aftershave and/or any scents are not permitted. Long fingernails and nail polish are not allowed. The attire includes sterile scrubs and gowns, hairnets, beard covers, safety glasses and steel toe boots. There may be extended gowning for higher grade areas. Filling Skills / Experience Good documentation skills. Some pharmaceutical experience. Forklift experience. Some manufacturing background. Filling 3rd Shift Attributes Reliable (Good Attendance). Ready, Willing and Able to Work (Prompt / On Time). Coachable (Willing to receive feedback for their development). Adaptable (Willing to work rotational / changing schedules as needed). Willing to work overtime. Good People skills. Follows Rules. Maintains good housekeeping of work area, personal and public spaces. Maintains good personal hygiene. Self-Initiative (Uses discretionary time well when things are slow. Offers assistance to team members). Willingness to learn and expand skills (Maintains ISO Training effectively and keeps current). Open Communicator (Shares concerns openly). Listens attentively during shift change and room changeover. Follows Good Documentation Practices. Accountable to their mistakes. Ability to independently read and understand SWI

At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **What's in it for you:** **Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. **Thrive at work and at home:** + **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance, and holistic wellness programs that include generous incentives - **WE DARE TO CARE!** + **Family building benefits** include fertility coverage and adoption/surrogacy assistance. + **401K match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution. + **Paid Time off** with up to 9 paid holidays,15 vacation days and paid leave in support of **volunteer** and **parental leave** needs. + **A regular schedule** (with overtime opportunities) Most workdays you'll be dispatched from your house. + Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with **tuition assistance** , and **student debt support** . + **Knowledge support** from the factory a nationwide communications hub so that you have what you need to get the job done right the first time. + **Premium equipment** such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance. + Learn more about our benefits here (********************************************************* ! **Where is the work:** This position has been designated as **onsite.** **What you will do:** + Responsible for commissioning, programming, setting up graphics, communications link, end to end testing, troubleshooting and servicing on assigned projects. + Responsible for documenting point to point verification, sequence of operations validation and job close out requirements. + Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer's location. + Coordinates with team leader and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work. + Keeps current on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems. + Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions. + Displays team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays. **What you will bring:** + A High School Diploma or equivalent required, and typically at least 3-5 years of experience in HVAC/Controls. Technical School or formal training is preferred. + Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad). + Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: + DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. + Previous experience with DDC controls system preferred. **Additional Requirements and Environmental Exposure** : + Must be able to safely and legally operate a vehicle using a seat belt + Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties + Must be able to twist the trunk of your body 90 degrees in each direction + Must be able to squat and touch the floor with both hands + Must be able to reach your hands over your head + Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours + This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs. and frequently lift and/or move up to 40 lbs. (may occasionally lift and/or move more than 40 lbs. with special approval.) + Must be able to safely use a ladder with a 375 lb. total weight limit, while wearing equipment weighing up to 50 lbs. + Must be able to maneuver access areas, as small as 30" vertical x 45" horizontal + Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet + This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location **Compensation:** **$28-42/hr + Depending on Experience** **This position has been designated by the company as Safety Sensitive.** **Equal Employment Opportunity:** We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. What's in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Thrive at work and at home: * Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives - WE DARE TO CARE! * Family building benefits include fertility coverage and adoption/surrogacy assistance. * 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. * Paid Time off with up to 9 paid holidays,15 vacation days and paid leave in support of volunteer and parental leave needs. * A regular schedule (with overtime opportunities) Most workdays you'll be dispatched from your house. * Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support. * Knowledge support from the factory a nationwide communications hub so that you have what you need to get the job done right the first time. * Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance. * Learn more about our benefits here! Where is the work: This position has been designated as onsite. What you will do: * Responsible for commissioning, programming, setting up graphics, communications link, end to end testing, troubleshooting and servicing on assigned projects. * Responsible for documenting point to point verification, sequence of operations validation and job close out requirements. * Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer's location. * Coordinates with team leader and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work. * Keeps current on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems. * Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions. * Displays team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays. What you will bring: * A High School Diploma or equivalent required, and typically at least 3-5 years of experience in HVAC/Controls. Technical School or formal training is preferred. * Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad). * Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: * DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. * Previous experience with DDC controls system preferred. Additional Requirements and Environmental Exposure: * Must be able to safely and legally operate a vehicle using a seat belt * Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties * Must be able to twist the trunk of your body 90 degrees in each direction * Must be able to squat and touch the floor with both hands * Must be able to reach your hands over your head * Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours * This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs. and frequently lift and/or move up to 40 lbs. (may occasionally lift and/or move more than 40 lbs. with special approval.) * Must be able to safely use a ladder with a 375 lb. total weight limit, while wearing equipment weighing up to 50 lbs. * Must be able to maneuver access areas, as small as 30" vertical x 45" horizontal * Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet + * This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location Compensation: $28-42/hr + Depending on Experience This position has been designated by the company as Safety Sensitive. Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. What's in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Thrive at work and at home: * Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives - WE DARE TO CARE! * Family building benefits include fertility coverage and adoption/surrogacy assistance. * 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. * Paid Time off with up to 9 paid holidays,15 vacation days and paid leave in support of volunteer and parental leave needs. * A regular schedule (with overtime opportunities) and most workdays you'll be dispatched from your house. * Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support. * Knowledge support from the factory is a nationwide communications hub so that you have what you need to get the job done right the first time. * Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance. * Learn more about our benefits here! Where is the work: This position has been designated as onsite. What you will do: * Responsible for commissioning, programming, setting up graphics, communications link, end to end testing, troubleshooting and servicing on assigned projects. * Responsible for documenting point to point verification, sequence of operations validation and job close out requirements. * Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer's location. * Coordinates with team leader and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work. * Keeps current on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems. * Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions. * Displays team effort and dedication to customers by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays. What you will bring: * A High School Diploma or equivalent required, and typically at least 3-5 years of experience in HVAC/Controls. Technical School or formal training is preferred. * Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad). * Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: * DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. * Previous experience with DDC controls system preferred. Additional Requirements and Environmental Exposure: * Must be able to safely and legally operate a vehicle using a seat belt * Must be able t0 wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties * Must be able to twist the trunk of your body 90 degrees in each direction * Must be able to squat and touch the floor with both hands * Must be able to reach your hands over your head * Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours * This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs. * Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less * Must be able to maneuver confined access areas, as small as 30" vertical x 45" horizontal * Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet + * This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location This role has been designated by the Company as Safety Sensitive. Compensation: Base Pay Range: $30-40+ per hour based on experience. Additional earning potential available through our technician commission program. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **What's in it for you:** Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. **Thrive at work and at home:** + Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives - WE DARE TO CARE! + Family building benefits include fertility coverage and adoption/surrogacy assistance. + 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. + Paid Time off with up to 9 paid holidays,15 vacation days and paid leave in support of volunteer and parental leave needs. + A regular schedule (with overtime opportunities) and most workdays you'll be dispatched from your house. + Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support. + Knowledge support from the factory is a nationwide communications hub so that you have what you need to get the job done right the first time. + Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance. + Learn more about our benefits here! **Where is the work:** This position has been designated as onsite. **What you will do:** + Responsible for commissioning, programming, setting up graphics, communications link, end to end testing, troubleshooting and servicing on assigned projects. + Responsible for documenting point to point verification, sequence of operations validation and job close out requirements. + Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer's location. + Coordinates with team leader and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work. + Keeps current on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems. + Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions. + Displays team effort and dedication to customers by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays. **What you will bring:** + A High School Diploma or equivalent required, and typically at least 3-5 years of experience in HVAC/Controls. Technical School or formal training is preferred. + Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad). + Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: + DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. + Previous experience with DDC controls system preferred. **Additional Requirements and Environmental Exposure:** + Must be able to safely and legally operate a vehicle using a seat belt + Must be able t0 wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties + Must be able to twist the trunk of your body 90 degrees in each direction + Must be able to squat and touch the floor with both hands + Must be able to reach your hands over your head + Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours + This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs. + Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less + Must be able to maneuver confined access areas, as small as 30" vertical x 45" horizontal + Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet + This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location _This role has been designated by the Company as Safety Sensitive._ **Compensation:** Base Pay Range: $30-40+ per hour based on experience. Additional earning potential available through our technician commission program. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. **Equal Employment Opportunity:** We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Responsive recruiter Benefits: Opportunity for advancement Paid time off Training & development Dental insurance Health insurance Vision insurance Client Service Technician - TeamLogic IT Who We Are TeamLogic IT keeps businesses running. We help clients overcome technology challenges with practical solutions that make their workday smoother and more secure. Our Kentwood team is backed by a nationwide network of technicians, giving us both local agility and big-system support. We're looking for a Client Service Technician who's equal parts tech-savvy and business-minded-someone who can troubleshoot efficiently, communicate clearly, and build confidence with every client they serve. What You'll Do Be the first line of support for client issues via phone, email, and web portal. Diagnose and resolve desktop, network, and Microsoft 365 problems quickly and professionally. Provision and configure new user systems. Use remote tools (NinjaOne RMM, Autotask PSA) to manage tickets, updates, and maintenance. Escalate complex issues to senior engineers when needed. Perform on-site visits for installs, repairs, or network troubleshooting. Maintain accurate documentation of work performed and communicate status with clients. Uphold TeamLogic IT's standards for reliability, security, and customer care. What We're Looking For 3+ years of hands-on IT support experience (MSP background strongly preferred). Solid grasp of Microsoft 365, Windows 10/11, and basic server administration (Active Directory, DNS, DHCP). Familiarity with networking concepts (routers, switches, firewalls, VPN). Experience with RMM/PSA tools such as NinjaOne RMM or Autotask. Excellent communication and customer-service instincts-able to explain tech to non-tech customers. Valid driver's license and willingness to travel locally to client sites. Certifications such as CompTIA A+, Network+, or Microsoft 365 Fundamentals are a plus. What You Can Expect Compensation $25-$29/hour based on experience, with growth path toward System Engineer or vCIO roles. Reimbursement for certifications and continuing education. Collaborative culture grounded in integrity, accountability, and reliability. The satisfaction of keeping businesses running smoothly and securely. Our Core Values Compassionate | Personalized | Committed | Secure | Reliable | Excellent | Servanthood If you take pride in solving problems, communicating clearly, and following through-let's talk. Compensation: $25.00 - $29.00 per hour Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.