Community Health Worker jobs at Charles River Community Health

**One Time Sign on Bonus of $7,500.00** Schedule: 6am-2:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects. Key Responsibilities: Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times. Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance. Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed. Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews. Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD). Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays. Responds promptly to surgical team calls regarding instrumentation problems or urgent needs. Cleans and processes equipment per manufacturer's instructions and safety protocols. Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries. Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians. Minimum Qualifications Education: High School Diploma/GED required Associate's Degree Preferred Required Area of Study in Sterile Processing Preferred Area of Study in Sterile Processing and Surgical Technology Experience: 3 years of SPD experience required 5 years of SPD experience preferred Licensure/ Certifications: SPD Tech certification through a nationally recognized accreditation association required. SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution. About Internships at Community Healthlink 1. CHL interns are those looking for their first field placement 2. Interns at CHL work in supportive roles, closely with supervisors. 3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation. 4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities. Hiring Range: $15.00 - $15.50 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. 2. Assists with comprehensive assessments consistent with needs of the population served. 3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences. 4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care. 5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served. II. Position Qualifications: License/Certification/Education: Required: 1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes. 3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes. Experience/Skills: Required: 1. Strong communication and organizational skills. 2. Detail oriented. 3. Willingness to learn. 4. Able to effectively work alone, and as part of a team. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM CCBHC-IA Intern Job Summary: Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities. Major Responsibilities: 1. Assists in tracking grant goals. 2. Gathers information from clients and data entry per grant requirements. 3. Contributes to infrastructure development to support sustainability. 4. Participates in training opportunities. 5. Participates on a CHL committee. 6. Identifies and carries out a special project. 7. Performs other related duties. License/Certification/Education: Required: 1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field. Experience/Skills: Required: 1. Interest in health equity and serving marginalized communities. 2. Strong communication and organizational skills. 3. Detail oriented. 4. Willingness to learn. 5. Able to effectively work alone, and as part of a team. 6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable. 7. We will be working in a hybrid model with some time onsite and remote work from home. 8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. III. Physical Demands and Environmental Conditions: 1. Must be able to remain seated for extended periods of time. 2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms). 3. Must be able to work on a computer 80% of the shift. 4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Part Time 20hours , Position starting pay $25.86 Job Summary Summary Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Does this position require Patient Care? Yes Essential Functions * Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes * Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions * Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs * Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services * Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals * Develop and implement health promotion programs and activities to address community health needs * Collect data and maintain accurate records of patient interactions and outcomes * Attend meetings and trainings related to community health promotion and education Qualifications Research indicates housing, food, financial, and other forms of socioeconomic insecurity impact health outcomes. To improve our patients' health and wellbeing, MGH primary care patients are asked to complete a social determinants of health (SDH) survey annually. The goal is to identify and address SDH early by assessing and referring patients to internal and external resources. This role will work with families of pediatric patients who have screened positive for SDH needs. This role will work closely with the Medicaid ACO Community Resource Navigator (CRN) role group, with the Integrated Care Management (iCMP) Community Resource Specialist (CRS) group, and the Pediatric Department The Medicaid ACO and iCMP resource navigation teams have recently merged to build on best practices to advance health equity, improve health outcomes, and promote well-being of our MGH Primary care patients by addressing health-related social needs, system navigation, and care coordination as standard of care. The role collaborates to enhance the delivery of patient care services along the continuum of care bridging communication about patient social needs and resources available to them back to the clinical team. This position involves problem solving to ensure each unique patient is evaluated for their unique abilities and capacity in addition to their identified SDH needs. Principal Duties and Responsibilities: Assess patients/families who have screened positive on one or more of the SDH questions * Determine the scope of the patient/family's need and family's ability to follow through and take action on appropriate resources * Identify previous or current efforts to address the need * Identify previous or current engagement with internal and/or external resources Provide patient education and referral to resources * Identify and provide information on the network of services and eligibility including service provider addresses, telephone number and, as available, contact person; may involve investigation and outreach to internal and community providers * Follow up with patients to confirm engagement and respond to outstanding questions or re-refer as appropriate. Assess if there are other care coordination needs within the medical, behavioral health or social systems. * Connect to primary care, formal case management, social work or other appropriate Population Health programs. Documentation * Systematic and uniform documentation to record engagement with patient including education and referral to resources. * Systematically communicate with the patient's care team about engagement with the patient, referrals and other appropriate patient information. * Identify and document gaps in internal and external services and improve workflows and resource tools when needed. Additional Job Details (if applicable) Remote Type Hybrid Work Location 32 Fruit Street Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Does this position require Patient Care? Yes Essential Functions * Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes * Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions * Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs * Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services * Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals * Develop and implement health promotion programs and activities to address community health needs * Collect data and maintain accurate records of patient interactions and outcomes * Attend meetings and trainings related to community health promotion and education Qualifications Job Description Education Bachelor's Degree Public Health required or Bachelor's Degree Social Work required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Community Health Worker [CHW - Massachusetts License] - Massachusetts Board of Allied Health Professionals preferred Experience experience in community health outreach, health education, or related field 2-3 years required Knowledge, Skills and Abilities * Bilingual skills very strongly preferred. * Demonstrated ability to work effectively and provide advocacy for all populations and communities. * Strong communication and interpersonal skills, with the ability to interact effectively with various populations. * Ability to work independently and as part of a team. * Basic computer skills, including Microsoft Office and database management. * Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location 73 High Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary A Positive Place is a community-embedded, grant-funded program working to help end the intersecting epidemics of HIV, substance use, and homelessness by fostering healing communities free from judgement and stigma and built on equity, connection, and empowerment. For more than 30 years, A Positive Place has been a leader in integrating community health work that addresses social drivers of health and structural inequities with clinical care to prevent and treat HIV, Hepatitis C, and sexually transmitted infections. We provide healthcare, housing, counseling, advocacy, peer support and other supportive services for people living with HIV; testing, counseling and treatment for infectious diseases; gender-affirming health and social services navigation; harm reduction, education, and safe supplies distribution for people who use drugs. Become a member of our interdisciplinary CHW team and clinical providers with a focus on access to health insurance and housing. Opportunities for growth. Help clients access and secure health insurance coverage, HDAP drug reimbursement, PReP, and PRePDAP. As housing equals health, this position also partners with tenants to obtain and maintain permanent housing by applying for homelessness prevention/utilities assistance and rental start-up, accompaniment to appointments, leasing up, annual renewals of housing subsidy, landlord payments. This position is funded through state and federal grants and is therefore subject to the grants' duration. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Social Work preferred or Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience in community health work, housing, benefits applications, counseling and advocacy, systems' navigation Knowledge, Skills, Abilities * Familiar with clinical and social needs of people living with/at risk of HIV and/or homeless individuals and families, people in recovery, trauma survivors, members of the LGBTQ+ communities, and/or other historically underserved populations * Demonstrated ability to work successfully with people of diverse backgrounds, cultures, lifestyles with cultural humility * Strong organizational, oral and written communication skills, and attention to detail. * Proficiency in word processing, Outlook, and other basic computer applications a plus. * Bi-lingual Spanish and/or lived experience of populations served preferred * Must have reliable transportation * Ability to work independently and as part of a team with a sense of a sense of purpose and humor. * Basic computer skills, including Microsoft Office and database management. * Responsibility * Maintain accurate records of activities and interventions * Attend meetings and trainings related to HIV/HCV/STI care and prevention * Provide sexual health education and drug use harm reduction in all encounters * Assist individuals is accessing and navigating the healthcare and housing systems * Assist in the development of health promotion activities for the program Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 2 Conz Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $23.92/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Research Community Health Worker to deliver evidence-based interventions for multisite research study. Qualifications Research Community Health Worker (CHW): The Disparities Research Unit at Massachusetts General Hospital is seeking Bilingual Spanish Research Community Health Workers to be trained to offer interventions through clinical sites in socially vulnerable communities. Interventions will focus on mental health, obesity/weight management, and cancer screening and are part of a large, multisite grant. CHWs will receive formal training in their intervention of focus. They will conduct group and/or individual sessions with enrolled patients, maintain post-session notes, and conduct careful tracking of intervention sessions. Sessions may be held by zoom or in person, and will be audio recorded for quality control. CHWs will take part in weekly supervision with licensed providers to receive input and coaching support. Community Health Workers may also be trained to conduct outreach to potential participants, and to invite them to be screened to take part. Role can be part or full time, depending on candidates and areas of intervention focus. Community Health Worker candidates should enjoy interacting with patients, be empathetic and proactive, and be comfortable in a fast-paced environment working with patients across several sites. CHWs will travel to participating clinics sites (travel compensation available). Bilingual in Spanish. This role will start in January 2026 and is PART-TIME. Additional Job Details (if applicable) Remote Type Hybrid Work Location 50 Staniford Street Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Part Time 20 Hours Job Summary This is a part-time position for someone interested in helping patients with complex psychiatric, medical and social problems improve their access and utilization of psychiatric/health care services. A Community Health Worker (CHW) is a trusted member of the community who helps patients better access and coordinate their psychiatric care. We believe that CHWs have the skills and experience to understand what patients are going through and help them address the social and medical problems that lead to poor health. The goal of a community health worker is to assist the most high-risk patients with the tasks of getting psychiatric/medical care, working on health goals (such as arranging care, filling medication prescriptions, planning healthy meals, or finding time to exercise), and to help them deal with the "real-life" issues that keep them from staying healthy. Although a CHW is not in a clinical role, having the capacity to learn basic clinical concepts in order to identify when a referral to a licensed clinician is appropriate is an important skill. The CHW will work with patients receiving care at Brigham and Women's Hospital outpatient psychiatric clinic. CHWs are integrated into the outpatient psychiatric team, serving as a bridge between the team and patients in the community. As a CHW in our department, you will develop trusting working relationships with your patients and be supported by a psychiatric team that includes social workers, nurses and psychiatrists. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Provide community health work services for patients identified as high-risk due to psychiatric or psychosocial challenges. * Attend initial and continuing education training programs including self-directed reading and in-person and online learning. * Work with patient and interdisciplinary team to set goals for patient's care. * Meet patients in the emergency department, primary care clinic or hospital to reinforce and advance patient goals. * Coordinate resources for identified problems including community mental health services, homelessness, substance abuse and food insecurity. * Make weekly follow-up calls to patients. * Motivate patients to meet their health goals. * Provide culturally sensitive services to patients from different cultures. * Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions. * Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). * Provide advocacy, patient education and support in accessing community-based and hospital-based programs. * Refer to internal or external care management services when other issues are identified (i.e., food insecurity, domestic violence, etc.) * Develop and maintain strong working relationships with the social worker, nurse, psychiatrist and health center behavioral health team. * Document each patient encounter in detail. * Prepare reports and documents as needed or requested. * Attend a clinical team meeting with program supervisors. * Other duties as reasonably assigned. Qualifications QUALIFICATIONS: * Bachelor's degree preferred. * Spanish speaking preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: * Local community resident with good knowledge of the resources of the community. * Prior experience as a community health worker, health coach or outreach worker desired; health care experience a plus but not required. * Demonstrated commitment to impacting the care of high risk patients. * Solid knowledge of the Core Competencies for CHWs (as identified by Massachusetts, Department of Public Health): * Outreach Methods and Strategies - Client and Community Assessment * Effective Communication * Culturally Based Communication and Care * Health Education for Behavioral Change * Support, Advocate and Coordinate Care for Clients * Apply Public Health Concepts and Approaches * Community Capacity Building * Writing and Technical Communication Skills * Special Topics in Community Health * Prior experience using motivational interviewing a plus but not required. * Excellent oral and written communication skills. * Ability to carry out written and oral instructions. * Ability to exercise judgment in the application of professional services. * Self-motivated. * Ability to work both independently and as a team member in multicultural settings. * Detail-oriented with the ability to multi-task. * Ability to plan and structure workday. * Comfortable with community visits and outreach. * Strong time management, organizational and planning skills. * Must have two references. * Must successfully pass a background check and pre-employment physical exam. * Must be willing to commit to the full time period of employment. * Proficient in all Microsoft Applications, including MS Word and Exel. * Able to perform computer data entry. * Able to navigate virtual care platforms, like Zoom and Doximity. Additional Job Details (if applicable) Remote Type Hybrid Work Location 221 Longwood Avenue Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Summary/Overview: A Community Health Worker (CHW) is a trusted member of the community who helps patients' better access and coordinate their health care. CHWs have the skills and experience to understand what patients are going through and help them get through difficult times. CHWs are people who come from the communities they serve. CHWs act as caring neighbors to help patients address the social and medical problems that lead to poor health. This position will support a new pilot program between Mass General Brigham and Walgreens Pharmacy. The MGB-Walgreens partnership aims to provide access to care in the community in which the patient resides, regardless of PCP system affiliation and/or insurance status. The partnership includes three clinical care locations within three (3) Walgreens sites; Lynn, Revere, and Roxbury. Our goal is to bridge care between those in the community and the PCP office for those who have encountered problems with access, for whatever reason. The three (3) clinic locations will be staffed with a provider (Nurse Practitioner/Resident/Doctor), Walgreens Pharmacist, and a community health worker. This team can help to address all aspects of a community member's care. Bulfinch Temporary Service, an affiliate of Mass General Brigham, is committed to supporting patient care, research, instructing, and service to the community. We place extraordinary value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. Qualifications Principal Duties and Responsibilities: Patient Engagement and Assessment * Provide community health work services including access to benefits and appropriate programs for patients in need. * Support community resource finding related to SDOH needs, including food, housing, transportation, and other areas as needed. * Work with patients and providers to set goals for patient care and motivate patients to meet their health goals. * Work with the patient to identify and help to address barriers to care. * Provide culturally sensitive services to patients from different cultures. * Help the patient to put systems in place in their environment to assist with the management of their care. On-Site Operations * Spread awareness and offerings to prospective and current patients of MGB by engaging with the community in a retail setting. * Coordinate with the provider and Walgreens staff to set up equipment and materials at the start of clinic hours and to close out each shift. * Troubleshoot operations and equipment with Walgreens staff when necessary. * Adapt to changes in store layout and/or clinic structure and maintain quality of care. * Communicate with the Operations Manager and/or Medical Director when stock is low for materials and equipment. * Provide feedback and offer solutions to operational workflow issues as arise. * Be nimble and flexible to navigate isolated circumstances. Must be able to deal with ambiguity. System Navigation, Health Coaching and Care Coordination * Help to address any logistic barriers, scheduling complications, childcare needs, etc., that would prevent a patient from returning to the clinic for follow-up care. * Assist patients in organizing their records, making follow-up appointments, and filling their prescriptions. * Help patients develop their plans for getting to various appointments for screening and diagnostic tests, and treatment services. * Provide education on specialty, imaging, or other appointments when needed for added support and advocacy. * Follow up on key aspects of the patient's care to assess the in-home barriers to compliance and engage patients in addressing their barriers. Collaboration and Documentation * Maintain regular communication with the patient's providers through clinical messages in the electronic health record, emails, phone calls, and case review meetings. * Document each patient encounter in detail. Track benchmarks of progress in care - including short-term goal completion along the way. * Work with providers to reinforce health education messages - the importance of follow-up care, medication adherence, routines of self-care, etc. * Refer to internal or external care management services when other issues are identified (i.e. food insecurity, domestic violence, etc.) * Help patients fill out applications for community services such as Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). * Provide advocacy, patient education, and support in accessing community-based and hospital-based programs. * Enter notes of intervention into the appropriate electronic health record. * Work with medical interpreters to reach patients of other languages. * Produce mid-year and end-of-the-year reports on program activities compiling data from databases and writing up case examples. Additional Job Details (if applicable) Qualifications: * Preferred: prior experience as a community health worker, health coach, or outreach worker desired * Required: High School Diploma or GED * Candidate must be a local community resident with good knowledge of the resources available within the community * A combination of education and experience may be substituted for requirements Skills/Abilities/Competencies: * Ability to perform client and community assessments; including, but not limited to: Social Determinants of Health screenings. * Effective verbal, written, and technical communication skills. Ability to apply culturally based communication and care. * Ability to carry out written and oral instructions. * Ability to exercise appropriate judgement in the application of professional services. * Ability to provide support, advocate for and coordinate care for clients. * Ability to apply Public Health concepts and approaches. * Self-motivated and possesses the ability to work both independently and as a team member in multicultural settings. * Solid knowledge of the core competencies for SHWs, as identified by the Massachusetts Department of Public Health * Knowledge of outreach methods and strategies * Knowledge of special topics in community health Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. * Participate in weekly BH pediatric triage meeting to review referred patients needing in-home therapy services. Remain familiar with family and IHT programs to complete referral paperwork and navigate referred family's transition to IHT * Participate in monthly community Systems of Care Meeting and other care collaboration meetings team recommends the CHW attend * Utilize IRIS referral system to routinely document local referrals and patient participation in other agencies * Stay current with local updates in community programs and newly established local resources Three days in-person and two days remote. Job Summary Summary Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Does this position require Patient Care? Yes Essential Functions * Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes * Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions * Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs * Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services * Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals * Develop and implement health promotion programs and activities to address community health needs * Collect data and maintain accurate records of patient interactions and outcomes * Attend meetings and trainings related to community health promotion and education Qualifications Education Bachelor's Degree preferred High School or GED Required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Community Health Worker [CHW - Massachusetts License] - Massachusetts Board of Allied Health Professionals preferred Experience experience in community health outreach, health education, or related field 2-3 years required Knowledge, Skills and Abilities * Demonstrated ability to work effectively and provide advocacy for all populations and communities. * Strong communication and interpersonal skills, with the ability to interact effectively with various populations. * Ability to work independently and as part of a team. * Basic computer skills, including Microsoft Office and database management. * Bilingual skills preferred. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) * Remote Type Hybrid Work Location 151 Everett Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Engages in a program of field training to provide behavioral health services in a variety of placement settings. Provides behavioral health services including diagnostic evaluations and psychotherapeutic treatment services to children, adolescents, and/or adults in individual, family, couple, and group-clinical interventions under close supervision. About Internships at Community Healthlink 1. Clinical Interns are in their second field placement and are more often placed in programs which provide individual treatment (in addition to other services). 2. These interns are usually assigned a small caseload of clients in which they are providing treatment with clients under close supervision of their clinical supervisor. This includes assessment, diagnosis, treatment planning, providing therapy, discharge and aftercare planning, and completing clinical documentation. Hiring Range: $15.00 - $16.00 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support or treatment as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. This may include diagnostic evaluations and screenings, crisis/emergency assessment and intervention, treatment planning and assessment, and individual/group/couple/and family therapy for adults, children, and/or adolescents. 2. Engages in assessment planning, intervention and aftercare as defined by the level of care and clinical needs of the population served. 3. Engages in clinical supervision and case consultations. 4. Conducts standard assessment and screening tools. 5. Participates in interdisciplinary and integrated diagnostic treatment and planning conferences. II. Position Qualifications: License/Certification/Education: Required: 1. Has completed required practicum hours (or first year of field training) of a Masters or Doctoral level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Satisfactory CORI background check. 3. Driving is not a requirement. Experience/Skills: Required: 1. Ability to perform diagnostic and risk assessments using current accepted tools and best practices to determine appropriate level of care. 2. Can develop and implement treatment plans which are behaviorally oriented, measurable, and appropriate for the identified level of care. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs frequently and up to 50 lbs occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM FOR CCBHC Major Responsibilities: 1. Complete CCBHC Diagnostic Evaluations with individuals and families within the required timeframes: Same Day - 24 hours, Urgent - 48 hours, Routine - 14 days. 2. Complete CCBHC Diagnostic Evaluations within contractual and agency requirements ADDENDUM FOR Clinical Team Major Responsibilities: 1. Coordinate and develop treatment plans consistent with Department of Developmental Services ISP or IEP regulations as required 2. Provide therapy and/or crisis assessment and planning in the community as required by the DDS contract. ADDENDUM FOR Geriatric Team Major Responsibilities: 1. Provides services to individuals in nursing facilities. 2. Coordinates services with staff in nursing facilities. ADDENDUM FOR STEP Major Responsibilities: 1. Participates as a member of the STEP team consistent with the Coordinated Specialty Care model. 2. Provides individual, family, and group therapy consistent with the CSC model and the McFarlane Multifamily Group model. 3. Participates in trainings and collaborative activities as a member of the STEP team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Pay & Benefits: * Annual salary: $50K-$52K * Comprehensive health, dental, and vision insurance * Life and accidental death (AD&D) insurance * Employer-funded pension plan * 403(b) retirement savings plan * Generous paid time off, holidays, and bereavement leave The Opportunity: Whittier Street Health Center is seeking a full-time Maternal Health Community Health Worker (CHW) to support pregnant and parenting individuals throughout the perinatal period. In this role, you will conduct community outreach, provide health education, respond to referrals, offer emotional support, and coordinate care across a multidisciplinary team. This position is ideal for someone passionate about maternal wellness, mental health, and reducing health disparities. Key Responsibilities: * Conduct outreach in Roxbury, Dorchester, and nearby neighborhoods to engage pregnant and postpartum individuals * Build trusting relationships through home visits, phone check-ins, and in-person support * Recruit and assist participants in Centering Pregnancy, Centering Parenting, and maternal wellness programs * Provide education on pregnancy, postpartum recovery, infant care, breastfeeding, and perinatal mental health * Conduct social needs screenings and connect families with resources such as WIC, behavioral health, housing, food support, and early intervention * Facilitate peer support groups, workshops, and wellness activities * Coordinate care with OB/GYN, Pediatrics, Behavioral Health, Nutrition, Fitness, and community partners * Maintain accurate documentation and track outreach, referrals, and outcomes in program databases * Represent the program at community events, wellness fairs, and maternal health networks Qualifications: * Experience working with pregnant or parenting individuals in urban, multicultural communities * Knowledge of maternal and child health, community resources, and trauma-informed care * Lived experience as a parent, doula, peer counselor, or caregiver strongly valued * Strong communication, organization, and documentation skills * High school diploma or equivalent required; Associate's or Bachelor's degree preferred * Doula certification or willingness to obtain within 6 months Join Our Team! Make a direct impact on maternal health equity by supporting women, birthing people, and families during one of the most important phases of life. Job Type: Full-time Pay: $50,000.00 - $52,000.00 per year Benefits: * 403(b) * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Paid time off * Referral program * Retirement plan * Vision insurance Work Location: In person

Under the direct supervision of the Nurse Supervisor, the Community Health Worker (CHW) is an integral part of the care team, serving as a liaison with students, parents, school personnel, and the community, while coordinating care and social services. The CHW promotes the Randolph practice, collaborates with the care team, and bridges conversations with students, families, and patients to remove barriers to accessing healthcare and social services. The CHW's primary focus is to develop creative programming to strengthen resiliency opportunities for children and families. This includes conducting telephonic and face-to-face outreach, engaging with the Randolph Public School System and the community, hosting activities and workshops, facilitating resources, and attending community and school events and meetings, including classroom visits to engage with students and teachers. Direct Patient Care: Conduct behavioral health screenings, enter data into electronic health records, and engage with families/students to schedule behavioral health visits. Provide education and support to promote healthy behavior change, developing health improvement plans in cooperation with students, families, clients, and professional colleagues that recognize and build upon individual goals, strengths, and abilities. Proactively outreach and engage children and families to assess ongoing and emerging needs, and to promote continuity of care. Collaboration with Care Team Members: Collaborate with the care team, students, and families to complete health assessments and care plans as needed. Consult with the care team on students'/patients' care plans, needs, and goals as necessary. Participate in case reviews with care team members as needed. Attend care team meetings, as required. Document services and activities within the EHR as appropriate. Care Coordination and Navigation: Assist children and families in navigating internal and external medical, behavioral, social, and educational systems to address needs such as food insecurities, housing, clothing, toiletries, transportation, car seats, helmets, legal services, and employment services. Help children and families apply for health insurance and provide an overview of how to engage with primary care services. Assist students and patients in accessing confidential services. Build and maintain community networks and participate in activities to enhance service capacity within the community. Conduct outreach to students and families with at least two no-shows and engage high-risk individuals after one missed appointment. Assist with reporting requirements, including pulling and reviewing registration, immunization, physical, and vision screening reports for Randolph Public School students of all ages and grades, and leading outreach efforts. Ensure all appointments are completed, document engagement activities, and maintain close communication with students, families, and the care team. Utilize Aunt Berta and other resources to assist students, families and patients. Outreach & Engagement with students, families and community: Lead or co-lead health education and prevention workshops Lead social engagement and outreach activity with students (within RPS), parents, faculty, colleagues, and the community to promote the Randolph practice; participate in community events. Participate in Youth Health Advisory Council Meetings and guide members in conducting/presenting on adolescent health-related topics. Ensure the practice maintains a professional and welcoming environment for all students, families, and the community. Ensure the student waiting area has youth-friendly messaging inclusive of LGBTQ students. Document services, activities within EHR, as appropriate. Other Duties as Assigned: This includes serving as a backup Medical Assistant III (administering vaccines, performing point-of-care testing, and blood draws) and handling Patient Service Coordinator responsibilities in the absence of the assigned staff. Coverage is required during high peak times or lunch breaks. If available, the nurse or nurse supervisor will cover for the medical assistant unless capacity exceeds demand. * Minimum of associate degree, bachelor's degree in human services or social work preferred; two year or more of community-based experience in early childhood, behavioral health, and/or family support services or completion of an approved community health worker training program. * Strong ability to connect, support, and partner with culturally diverse children and families * Organized and resourceful self-starter with an ability to set priorities and meet deadlines * Strong ability to collaborate and work in a team * Excellent written, oral and interpersonal communication skills * Experience as a parent/guardian preferred * Knowledge of and insight into child development and healthy parenting * Knowledge of school systems and the IEP process preferred * Familiar with Randolph, Southshore, and Boston neighborhoods and agencies * Cultural and linguistic diversity highly preferred * Professional or volunteer experience in a pediatric clinic, childcare center, or other setting that serves you children and families * Flexible with strong commitment to community health * Comfortable working in a community health setting * Internet, and Excel literate * Valid driver's license with reliable transportation with proof of auto insurance is required.

Salary Description $23.75 - $26.75 per hour

Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc. "The Heart of Our Community" provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care. We are currently seeking a motivated, Full-Time (40 Hours Per Week) C3 Community Health Worker (CHW) that enjoys working with culturally diverse children and families in providing comprehensive patient care. Summary: As an integral member of the care management team, the C3 Community Health Worker (CHW) will have the opportunity to have a profound impact on the lives of people living with complex and/or chronic conditions, many of whom also face multiple barriers in their lives, which make it difficult for them to achieve the self-care required to improve their health and well-being. Outreach methods are based on the needs of the organization and the members, and may include telephonic, or in-person engagements in a variety of potential settings, such as the health center/practice, community, home, or an inpatient facility. Schedule: Mon - Fri: 8:30 am - 5:00 pm Pay Range: $23.75 - $26.75 per hour Required Qualifications: * High School Diploma or GED equivalent with 1-3 years progressive experience as a Community Health Worker. Associate's degree in human/social services or a health related field, preferred, but not required. * Medical Assistant, Engagement Specialist or Community Health Worker Certification preferred * A Certified Application Counselor (CAC) preferred. * 4. Experience within the ACO's member population preferred, including Medicare/Medicaid and/or special needs populations. * Bilingual (English/Portuguese or Spanish) preferred or experience with Language Translation Services. * Experience in developing strategies to overcome barriers that prevent patients from accessing services and completing services. * Knowledge about the community and healthcare system resources required. * Experience in serving a population with chronic medical and behavioral health needs. * Complete Mass Dept. Public Health required Patient Navigation curriculum as needed. * Proficient with Microsoft Office Suite. * Must submit a CORI Release Form and demonstrate proof of being free from disqualifying information. * Must have a valid driver's license and access to an insured vehicle as some transportation may be required. Competencies: * High level of customer service and a positive approach to working with patients. Projects positive attitude about the department and the health center and ensure positive patient experience. * Build trusting relationships with individuals facing mental health or medical challenges. * Ability to maintain an organized work area and work collaboratively as a member of a team. * Must possess excellent oral and written communication skills and time management skills to effectively communicate with patients. * Ability to handle confidential information in a professional manner. * Works well under pressure to manage stressful situations. * Ability to multi- task. * Detail-oriented and accurate. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Benefits include: 3.2 weeks of paid time off, 3 personal days, and 11.5 paid holidays; reimbursable licensing fees and continuing education credits; employee discounts, tuition reimbursement, and referral program; employer contributed health, dental, vision, life insurance, long term disability and retirement contributions; voluntary flexible spending accounts and disability/critical illness coverage. Learn more about us by checking out our website and company video. HealthFirst Family Care Center, Inc. is proud to be an Equal Opportunity Employer (EOE) HealthFirst strives to eliminate discrimination and to hire applicants of diverse backgrounds, cultures and thoughts. HealthFirst does not discriminate against any individual on the basis of race, color, national origin, religion, sex, age, disability, genetic information, or any other protected characteristic.

The Care Management Community Health Worker (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services through FHCW and within the community. The CHW will also make and follow-up on referrals for external services. The CHW will work as a member of the care management team located on the primary care team providing patient facing care. Program Specific Essential Duties and Responsibilities: * Supports the care team with patient follow-up, reminders, and addresses barriers to care. * Document all services as required and will assist in meeting all program requirements. * Collects and analyzes data related to the project and works with data management staff for data collection. * Provides outreach and meets with patients to explain services and coordinates the treatment plan. * Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable. * Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services. * The CHW will attend patient appointments with providers and community resources as deemed necessary and will participate in home visits, telephone contacts, office/hospital visits and other means of connecting with clients to reach identified goals. * Any and all other duties as assigned. Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And Experience High school diploma or GED required; Bachelor's degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion. Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. * Local travel as needed for home visits to patients. * Community Health Worker Core Training required within first year of employment. * Flexible evening work, weekend hours required to meet FHCW community or patient needs Monday-Friday

Under the leadership and direction of the Director of Population Health, and in collaboration with Integrated Care Team leadership, the ICT Community Health Worker plays a pivotal role in supporting care coordination functions, including but not limited to assessment and care planning for patients screening positive for Health Related Social Needs (HRSN), patient engagement strategies, and transitions of care management. The ICT CHW serves as a liaison between the ICT members and external community-based service providers as needed, based on the needs of the patients. The ICT CHW is committed to continuous professional development within its scope of practice, including acquires and maintaining certification and additional training as applicable. As a care coordinator, manages a caseload of patients and follow them longitudinally to facilitate care planning and achieve goals. Job Responsibilities and Performance Standards: HRSN Screening and follow-up Management For positive screening results, further assess and formulate a plan of care in order to address patient goals. Implement the plan of care, including providing health education, facilitating access to needed services such as assists patients in obtaining or stabilizing housing, finances, food, utilities, educational/vocational opportunities, and community supports. Monitor patient progress over time, including making referrals to service providers and coordinating care as needed per plan of care-established goals. Communicates patient updates to the ICT team and modifies plan of care as needed Completes necessary documentation, i.e. (utility assistance, SNAP, disability, SSI, DTA, housing) Engagement Establish trusting relations with patients to facilitate their connection to the primary care team. Implement patient engagement strategies for patients identified as hard to reach and pose barriers to primary care access. Conducts home visits and accompanies patients to appointments as needed to ensure compliance Updates ICT on outcomes of related engagement strategies Follow up on referrals from the population health team on hard- to -engage patients with quality gaps Refers clients to outreach and enrollment for health insurance coverage Follow up on warm handoff referrals from care management for patients who require additional care coordination beyond the acute phase. Transitions of Care Follow up on patient referrals generated by the central population health TOC team to ensure post- discharge, risk mitigation strategies, including, but not limited, to posy-discharge follow-up appointments and resumption of home-based services. Escalate to the primary care team any barriers that affect the potential for re-admission or preventable ED utilization. Providers transitions of care updates to the integrated care team, including participation in pre-visit planning activities Engages (outreaches) with patients between visits either by phone, home, or community visits. Supports efforts to meet identified key performance indicators and quality metrics; participates in quality improvement efforts Uses strategies such as motivational interviewing, harm reduction, and strengths-based approaches to support members in attaining stated goals to improve skills and role-specific certifications or specialization Educates patients how to utilize mobile devices or computers for telehealth appointments. Ensures appropriate documentation of visits and activities with EHR; documents visit, phone calls and any contact. Performs chart reviews. Participates in ICT meetings. Complies with all applicable organizational and departmental policies. Other duties as assigned. Qualifications and Experience: Community Health Worker Certification required including a commitment or willing to obtain certification within 6 months of hire. CPR Certified. Bilingual English/Spanish speaking preferred. Working Knowledge of community resources and ability to assess and implement based on assessment. Effective problem solving and critical thinking skills including need for escalation. Demonstrated success in working as part of a multi-disciplinary team. Experience working with patients with chronic medical and behavioral health needs. Demonstrated experience working with diverse patient populations and workforce. Must be flexible and adaptable to change. Strong organizational skills with ability to prioritize, multi-task and independently manage work demands, including escalation to supervisor when needed. Demonstrate the ability to work independently, while collaborating as needed with others if needed. Must demonstrate excellent interpersonal communication and written skills. Additional desirable qualities include enthusiasm and passion for helping patients in a non-judgmental and empathetic nature. Must demonstrate the basics of cultural competence when dealing with a diverse population. Must have a valid driver's license and access to reliable transportation. Must demonstrate a working knowledge of Microsoft Office: Word, Excel, and PowerPoint. Must be willing to learn and utilize telehealth technologies (video, chat), for a variety of services. Willing and able to travel to patients' homes, and in the community as needed, based on patient's needs. #GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual Community Health Worker to join our Community Support Services Team. The Community Health Worker (CHW) is responsible for applying his/her knowledge of community resources and culture to assist the primary care team in fully assessing and identifying a patient's needs through a comprehensive care plan. The CHW then assumes responsibility for implementing assigned coordination of care and supported referrals. * Provides information and orientation about available community services and resources and assists GLFHC patients in determining eligibility and obtaining services. * Remains current on all referral sources, including but not limited to: housing, nutrition services, peer programs, Mass Health/Healthy Start, advocacy services, transportation, parenting skills and groups, prenatal classes, substance abuse and mental health services including methadone maintenance, domestic violence, employment and training, nursing case management, and primary care. * Actively participates in Specialty clinics in conjunction with other clinic staff and conducts hospital and home visits as appropriate. * Provides patients with linguistic services, support and assistance in meeting relevant community agency requirements by helping complete agency forms, applications, translating and responding to requests for other information or documents. * Accompanies patient to medical and behavioral appointments when necessary to provide linguistic and advocacy services. * Follows up with regular contact to each active patient through telephone calls, office visits, agency visits, home visits, and hospital visits according to protocol. * Works collaboratively and cooperatively with other departments and staff. Provides constant feedback and communicates regularly with medical staff regarding the patient's current social situation. Qualifications Skills and Abilities * Two years' experience in similar or related field preferred. Experience in community-based service delivery preferred. * Able to communicate effectively verbally and in writing. * Computer proficiency, especially in Microsoft Word, Excel and Outlook. * Valid Massachusetts Driver's license and access to reliable transportation. Education * Degree in Human Services preferred or combination of education and experience will be considered. * Bilingual, bicultural (Spanish/English). * Completed certification-approved Medical Interpreter course or must complete within 12 months of hire. * Community Health Worker Certificate or must complete with 12 -18 months of hire. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Community Health Worker to join our REACH Program. This Full Time position This full time position is part of a larger collaboration (REACH) with the City of Lawrence, focused on Healthy Lifestyles. This Community Health Worker (CHW) position will have equal time dedicated to the GLFHC specific aspects of REACH, with half-time focused on our breastfeeding promotion programs and half-time focused on our work developing and implementing programs to increase patient and community access to healthy foods. Breastfeeding Initiatives Support (20 hours per week) * Collaborate in planning and implementation of GLFHC breastfeeding programming. * Provide education to community members, providers, and others on breastfeeding support techniques, challenges and solutions. * Collaborate with others healthcare professionals to ensure holistic care. * Coordinate interagency referrals between LGH, WIC, and GLFHC to ensure continuity of care. * Attend Lawrence Breastfeeding Coalition meetings. Produce Prescription/Fruit Vegetable Program Coordinator (20 Hours per week): * Collaborate with REACH Nutrition Lead/Program staff to develop, implement, and promote produce prescription (PP) and fruit/vegetable incentive programs (FVI). * Collaborate with REACH communication strategies team regarding ongoing communication and outreach to eligible programs participants. * Represent GLFHC team in regular meetings of Mayor's Health Task Force, REACH participants and Healthy Food Incentives working group. * Develop and disseminate patient/community education materials. Participate in ongoing efforts to educate patients, community members, and health center staff. * Collaborate with GLFHC staff, Unite Us Team and community partners to identify, establish and expand and linkages with community-based organizations, private businesses, and governmental agencies to help in meeting PP/FVI goals. Qualifications Education and Preferred Skills: * Associates Degree in Health Services/Human Services, or High School degree with 2 years' equivalent experience. * Bilingual English /Spanish language skills are preferred; additional languages may be helpful * Strong interpersonal and communication skills. * Ability to provide culturally competent care. * Ability to work independently and manage time effectively. Experience: * Training/experience in social services or in community/public health * Experience with community agencies or in healthcare settings * Basic familiarity with electronic health record systems. * Knowledge of the Lawrence community. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. The Community Health Worker (CHW) Manager plays a key leadership role in guiding, mentoring, and overseeing the work of The Community Health Workers within the Integrated Care Team (ICT). The manager works in collaboration with local practice leaders and other stakeholders to optimize patient engagement strategies. The Manager ensures high-quality care coordination, patient engagement, and transitions of care support services provided by CHWs. The Manager is responsible for training, case review, supervision, performance evaluation, and ensuring CHW activities align with organizational and programmatic goals under the C 3 ACO contract, including ensuring compliance with requirements align with CHW practice. * Collaborate with Director of Population Health and ICT leaders on patient care and engagement strategies. * Serve as a liaison between CHW team and ICT/ practice leadership to facilitate communication and collaboration including alignment around patient care goals. * Represent CHW team in leadership meetings and operational workflows. * Supervise day-to-day activities of ICT CHWs. * Ensure CHW activities align with care coordination protocols and performance metrics. * Conduct one-on-one and team supervision meetings. * Monitor caseload distribution, documentation, and follow-up activities, including but not limited to, interventions assigned by members if the integrated care team. * Support CHWs in navigating challenging patient interactions or systems barriers. * Monitor completion and quality of documentation in the electronic health record (EHR). * Lead efforts to standardize workflows, templates and engagement strategies. * Participate in quality improvement initiatives and audits. * Support implementation of strategies such as motivational interviewing, harm reduction and de-escalation. Qualifications * 3- 5 years' of Community Health worker experience working with vulnerable populations that have social needs. * Certification as a Community Health Worker required. Actively participating in a Community Health Worker program acceptable. * Minimum 2 years' experience in leadership or manager role overseeing CHW practice. * Strong interpersonal, communication and coaching skills, including building CHW competency. * Proficient in EHR documentation * Bilingual/ bicultural (English/Spanish) strongly preferred. Education * Associate Degree in health care related field required, Bachelor's degree preferred. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.