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Network Technician jobs at Chenega

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  • Systems Engineer

    Lockheed Martin 4.8company rating

    Orlando, FL jobs

    What We're Doing At Lockheed Martin Rotary and Mission Systems, Training and Logistics Simulation, we are driven by innovation and integrity. We believe that by applying the highest standards of business ethics and forward-thinking, everything is within our reach - and yours as a Lockheed Martin employee. Lockheed Martin values your skills, training, and education. Do you want to be part of the team that provides training systems for the world's most advanced aircraft - F-35 Joint Strike Fighter? Do you enjoy a dynamic, fast-paced work environment? At Lockheed Martin, we believe that by applying the highest standards of business ethics and forward-thinking, everything is within our reach - and yours as a Lockheed Martin employee. The Work Lockheed Martin Rotary and Mission Systems has an opportunity in Orlando, Florida for a Systems Engineer supporting the F35 Pilot Training Devices Program. As a key member of our Systems Engineering team, you can help us take on the world's most important and complex challenges by providing solutions to a variety of technical problems of moderate scope and complexity. In this important role, you will collaborate with a team of technical professionals and interact with outside customers. The successful candidate will be flexible, motivated, dedicated, detail-focused, team-oriented, and capable of multi-tasking. As a key member of our Systems Engineer team, you will • Perform under general supervision to complete milestones associated with specific projects • Contribute to the creation of design solutions that address complex engineering problems across the full software cycle • Develop operational scenarios, based on the customer's goals and contractual requirements • Develop system requirements and architectures to ensure customer needs and contracts are appropriately translated into the products development cycle • Develop the product design and delivery optimization requirements • Participate as a member of a multi-disciplinary team that represents all capabilities within DevSecOps. The successful candidate will be flexible, motivated, dedicated, detail-focused, team-oriented, and capable of multi-tasking. Note: This position requires a candidate who is a U.S. Citizen and holds a Secret security clearance to start. The role is located at a facility that requires special access. Why Join Us Lockheed Martin offers a continuous learning environment with strong career growth and advancement opportunities over the long-term. As members of the DevOps Organization, engineers will engage in the development of solutions across components of software systems through design, integration, implementation, and support. Keeping up-to-date on emerging technologies and tools will be encouraged. Proficiency may develop in infrastructure, security, software development, database management systems, systems integration, and automation. Joining Lockheed Martin means becoming part of a team that is pushing the boundaries of aerospace technology while making a tangible impact on global defense readiness. You'll work on some of the most advanced training systems in the world, collaborate with top engineering talent, and see your work directly contribute to mission-critical outcomes. Basic Qualifications: - Bachelor's degree in Systems Engineering, Computer Engineering, Electrical Engineering, Applied Mathematics, Physics or related technical field and 2 years of relevant work experience - Experience developing or testing technical system requirements - Experience creating or revising technical system documentation - Active Secret Security Clearance Desired Skills: Individuals considered for this position may have experience in one or more of the following areas: - Working knowledge of Model Based Engineering (MBE), DOORs, Enterprise Architect, Rhapsody - Working knowledge of Agile development and Atlassian tool suite - Experience with Integration and Test, developing/executing test procedures - Experience with aircraft systems, sensors, pilot & maintenance training systems Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Secret with Investigation or CV date within 5 years Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 4x10 hour day, 3 days off per week Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Experienced Professional Business Unit: RMS Relocation Available: Possible Career Area: Systems Engineering: Requirements Development Type: Full-Time Shift: First
    $63k-80k yearly est. 2d ago
  • Network/System Administrator

    Mantech 4.5company rating

    Los Angeles, CA jobs

    MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA. The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 6+ years of related experience. 4+ years of relevant SCI experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience highly desired. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation). Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program. Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $66k-94k yearly est. 1d ago
  • Systems Engineer

    Mantech 4.5company rating

    Annapolis, MD jobs

    MANTECH seeks a motivated, career and customer-oriented Systems Engineer III to join our team in Annapolis Junction, Maryland. ManTech is currently seeking Systems Engineer III to join our team at Annapolis Junction, MD. We are seeking a Senior Systems Engineer who is a seasoned IT professional responsible for designing, implementing, and a top-level trouble shooter supporting a high-level architecture of an organization's backend infrastructure. You will communicate with other project personnel, Government stakeholders, and senior executives. Responsibilities include but are not limited to: Administer and maintain IT infrastructure by utilizing expert-level knowledge of the Linux operating system, along with deep expertise in server administration, virtualization, and cloud platforms like AWS or Azure, to manage the organization's backend systems. Develop and implement automation solutions through creating scalable automation services using strong scripting and orchestration skills, with proficiency in tools like Python, Bash, and Ansible. Design and manage system architecture by applying systems engineering principles to design, implement, and manage the high-level architecture of the organization's backend infrastructure. Ensure network and system security through a strong understanding of networking and security fundamentals, including TCP/IP, firewalls, and VPNs, to protect the organization's infrastructure. Communicate with stakeholders - Interact directly with government personnel, senior executives, and other project members to discuss technical issues and project status. Provide technical guidance and troubleshooting as a top-level troubleshooter, addressing technical considerations, problems, and issues for both internal teams and government stakeholders. Minimum Qualifications: Bachelor's degree in STEM field or Highschool and 13 years of experience; Associates and 11 years of experience in lieu of degree, a candidate holding a relevant master's degree may be granted 2 years' experience credit for that extra education, a candidate holding a relevant PhD degree may be granted 4 years' experience credit for that extra education. 5 years of position-relevant work experience. DoD 8570.01-m IAT Level II. Strong proficiency in scripting and automation, with hands-on experience in Python, Bash, and an infrastructure orchestration tool like Ansible. Experience in front-end web development to create internal tools and solutions. Proven background as an Orchestration Engineer or in a similar role focused on building scalable automation services. Solid grasp of TCP/IP networking, firewalls, VLANs, and VPNs. Expert-level knowledge of the Linux operating system. Preferred Qualifications: Experience with full-stack development, including creating and interacting with databases and APIs. Knowledge of Infrastructure as Code (IaC) principles, preferably with experience using Terraform. Familiarity with public cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes). Proficiency with virtualization platforms such as VMware vSphere or Microsoft Hyper-V. Exceptional troubleshooting and problem-solving skills, with a talent for systematically diagnosing and resolving complex technical issues. A foundational understanding of traditional Systems Administration principles Clearance Requirements: Must have a current/active TS/SCI Physical Requirements: The person in this position must have the ability to perform tasks while stationary 50% of the time at a computer, with specific emphasis on visual acuity for close-range work. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
    $81k-106k yearly est. 2d ago
  • Information Technology Assurance Specialist

    Mantech 4.5company rating

    Los Angeles, CA jobs

    MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $75k-109k yearly est. 3d ago
  • Network Technician

    SRI Tech Solutions Inc. 3.8company rating

    Columbus, OH jobs

    Band1 Network Engineer Site address 2100 Citygate Dr suite b, Columbus OH 43219 The data Centre Technician will be doing : Racking and Stacking of Network Switches Replace SSD and STP connector of Switches Ticket Management and Closure: Manage and close tickets in a timely manner, ensuring that all necessary documentation is completed accurately and efficiently. Collaboration and Communication.
    $64k-79k yearly est. 5d ago
  • IT Systems administrator

    Prosum 4.4company rating

    El Segundo, CA jobs

    Key Responsibilities and Outcomes: •System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ). •Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points. •ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions. •Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2). •Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity. •User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory. •Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency. •Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts. •Vendor Management: Coordinate with third-party vendors for hardware, software, and service support. Core Competencies: •Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption. •Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs. •Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff. •Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities. •Security Awareness - Maintain a strong focus on cybersecurity best practices. Skills and Accomplishments: •Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics). •Proven success in maintaining >99.9% system uptime across production environments. •Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities. •Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time. •Led or contributed to cloud migration, virtualization, or infrastructure modernization projects. Qualifications: •Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered. •Certifications (Preferred): Microsoft Certified: Azure Administrator Associate AWS Certified SysOps Administrator CompTIA Network+ / Security+ VMware Certified Professional (VCP) •Experience: 3-5 years of experience as a systems administrator or IT infrastructure Experience supporting ERP systems is a strong asset. •Technical Proficiencies: Windows Server and/or Linux Administration Virtualization technologies (VMware, Hyper-V, KVM) Networking (TCP/IP, DNS, DHCP, firewalls, VLANs) Cloud platforms (Azure, AWS, or GCP) Backup and recovery tools (e.g., Veeam, Acronis) Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)
    $101k-137k yearly est. 1d ago
  • IT Systems Administrator

    Prosum 4.4company rating

    El Segundo, CA jobs

    Salary Range: $90k to $115k We are seeking an experienced and proactive IT Systems Administrator to manage and support our internal IT infrastructure in a fast-paced ERP software environment. The ideal candidate will ensure the reliability, security, and performance of our systems while supporting employees and stakeholders with technical needs. You will play a key role in maintaining uptime for our development, staging, and production environments that power mission-critical ERP solutions. Key Responsibilities and Outcomes: System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ). Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points. ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions. Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2). Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity. User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory. Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency. Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts. Vendor Management: Coordinate with third-party vendors for hardware, software, and service support. Core Competencies: Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption. Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs. Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff. Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities. Security Awareness - Maintain a strong focus on cybersecurity best practices. Skills and Accomplishments: Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics). Proven success in maintaining >99.9% system uptime across production environments. Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities. Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time. Led or contributed to cloud migration, virtualization, or infrastructure modernization projects. Qualifications for the Role Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered. Certifications (Preferred): Microsoft Certified: Azure Administrator Associate AWS Certified SysOps Administrator CompTIA Network+ / Security+ VMware Certified Professional (VCP) Experience: 3-5 years of experience as a systems administrator or IT infrastructure engineer. Experience supporting ERP systems is a strong asset. Technical Proficiencies: Windows Server and/or Linux Administration Virtualization technologies (VMware, Hyper-V, KVM) Networking (TCP/IP, DNS, DHCP, firewalls, VLANs) Cloud platforms (Azure, AWS, or GCP) Backup and recovery tools (e.g., Veeam, Acronis) Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)
    $90k-115k yearly 1d ago
  • Desktop and Network Support Tech

    ISC, Inc. 4.3company rating

    Gainesville, GA jobs

    We're looking for an experienced field tech to join our team. This L2 role handles escalations from help desk, spending some dedicated time onsite with clients, and working both independently and with the group. Typical Responsibilities: Troubleshooting Windows desktops/servers, Office 365, and network gear (firewalls, switches, Wi-Fi), mobile (iOS/Android), and peripherals. Deploying new systems, upgrades, and projects. Documenting your work and communicating clearly with clients. Who we're looking for: 2+ years in IT support. Strong Windows, networking, and troubleshooting skills. Comfortable in front of clients - reliable, professional, clear communicator. Certifications (Microsoft, CompTIA, etc.) and/or degree are a bonus, but not a requirement. Must have reliable transportation. What we offer: Competitive Pay. PTO, 401k matching, insurance benefits. Training and certification opportunity and support. A small, tight-knit team that backs each other up.
    $36k-44k yearly est. 1d ago
  • Network Support Technician

    Vista Applied Solutions Group Inc. 4.0company rating

    Montgomery, AL jobs

    This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance. The technician will be responsible for monitoring and maintaining the Client's LAN/WAN networks, which include point-to-point, wireless, campus, VPN, and agency host computer configurations across statewide multi-complex networks for both voice and data circuits. Responsibilities: Monitor network alarms, alerts, and faults; respond promptly to ensure service reliability and availability. Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details. Analyze State Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues. Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel. Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team. 2nd shift. 4pm-12am. Shift will be Monday through the following Wednesday. So, a 10-day shift, then 4 days off, 5-day shift 2 days off, then repeat Qualifications: Minimum 1 year of experience with LAN/WAN maintenance and support. Minimum 1 year of call center or service desk experience. Strong customer service skills. Experience or knowledge of voice and data circuits, including troubleshooting and research. Familiarity with incident ticketing systems such as ServiceNow or Remedy. Experience Required: At least 1 year of systems analysis or service desk experience. Education Required: High School Diploma or GED. Preferred Qualifications: CompTIA Network+ Certification.
    $40k-49k yearly est. 1d ago
  • Network Technician

    V Group Inc. 4.2company rating

    Harrisburg, PA jobs

    The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution. Responsibilities: Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues. Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed. Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed. Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed. Promptly and properly escalate high priority issues. Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware. Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions. Responds to outages and system failures using established escalation processes. Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents. Escalate after hours incidents to staff for resolution. Promptly assign unresolved incidents to higher Tier support or LUC providers to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service. Coordinate with network staff and various vendors to assist with service restoration based on alarm conditions. Actively monitors the Service Now ticket queue. Monitors appropriate Commonwealth email accounts for any event messages and initiates action as needed. Proactively identifies and resolves problems. Acts as the primary network contact for Commonwealth employees and business partners outside of regular business hours. Perform Enterprise Incident communications using defined process and approved template. Monitors the network hotline during coverage hours. Issues network status updates using established procedures. Follows quality standards and displays strong customer service skills. Assists the network engineers and technicians with outstanding tasks. Updates network operation and knowledgebase documentation. Participates in disaster recovery. Completes assigned tasks. Required Skills: Previous systems administrator, help desk and/or call center experience. Highly desired 2 Years Experience with incident management, call tracking and ticketing software (preferably ServiceNow). Required Ability to support end users with varying IT skillsets. Required Ability to troubleshoot end-user issues and/or escalate as needed for quick resolution. Required Excellent communication skills (written and oral). Required.
    $62k-79k yearly est. 4d ago
  • Technical Support Engineer - Platform Technologies

    IDR, Inc. 4.3company rating

    San Diego, CA jobs

    IDR is seeking a Technical Support Engineer - Platform Technologies to join one of our top clients for an opportunity in San Diego, CA. This role offers the chance to work within a leading technology organization that specializes in platform support and development. The position focuses on resolving complex technical issues, debugging code, mentoring team members, and enhancing customer satisfaction. Position Overview for the Technical Support Engineer - Platform Technologies: Manage and resolve challenging issues related to the ServiceNow platform Act as the first point of escalation within the technical support team Mentor junior team members across various technologies Develop a deep understanding of the ServiceNow platform and related systems Engage in customer-facing interactions requiring strong interpersonal skills Requirements for the Technical Support Engineer - Platform Technologies: Demonstrated ability to troubleshoot difficult technical issues Working knowledge of components in a web applications stack Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell Experience with relational databases (e.g. MySQL, Oracle) What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
    $81k-115k yearly est. 1d ago
  • Network Administrator (USC - Local to Jacksonville, FL)

    SGS Technologie 3.5company rating

    Jacksonville, FL jobs

    Job Title: Network Administrator Type: Long-Term Contract Knowledge of: Enterprise network and security architecture, including design principles for high availability, segmentation, and zero-trust models. Cisco networking and security platforms (e.g., Catalyst, Nexus, ASA, Firepower, ISE) and advanced routing protocols (EIGRP, OSPF, BGP, STP). Palo Alto Networks technologies including NGFWs, Panorama, GlobalProtect, and threat prevention capabilities. F5 BIG-IP systems including LTM, ASM, APM, and iRules for secure application delivery and traffic management. Aviatrix multi-cloud networking and security architecture, including transit gateways, segmentation, encryption, and policy enforcement across AWS, Azure, and GCP. Voice and unified communications protocols including UDP, RTP, RTCP, and QoS strategies. Network and security performance monitoring tools (e.g., SolarWinds, Splunk, SecureX, Cortex XDR) and log analysis for threat detection and optimization. Distributed computing and hybrid cloud environments, and their impact on secure network design and performance. Operating system commands and utilities (Linux, Windows, CLI, PowerShell, Bash) for diagnostics, automation, and integration. Skill in: Leading the design, deployment, and optimization of secure, scalable network and security infrastructure across data center, cloud, and remote environments. Architecting integrated solutions using Cisco, Palo Alto, F5, and Aviatrix technologies to meet business and compliance requirements. Conducting security assessments, risk analysis, and remediation planning for complex network environments. Collaborating with cross-functional teams and clients to translate business needs into secure, high-performing technical solutions. Troubleshooting complex, multi-layered network and security issues and performing root cause analysis. Automating network and security configurations using scripting and infrastructure-as-code tools (e.g., Ansible, Terraform, Python). Managing vendor relationships and guiding procurement decisions based on technical and strategic requirements. Applying structured change management processes to ensure secure and compliant infrastructure evolution. Testing and validating hardware/software for new deployments, upgrades, and security compliance. Developing and maintaining detailed documentation, architecture diagrams, and operational runbooks.
    $59k-75k yearly est. 1d ago
  • Field Support Engineer

    IDR, Inc. 4.3company rating

    New York, NY jobs

    IDR is seeking a Field Support Engineer to join one of our top clients in New York City. This role is pivotal in supporting and maintaining speed and red-light enforcement systems across North America. As a Field Support Engineer, you will be the technical expert on the ground, ensuring systems are installed, calibrated, and functioning optimally. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Field Support Engineer: Provide hands-on field support and diagnostics for system deployments, ensuring swift and professional resolution of incidents. Participate in the installation, testing, and calibration of road safety systems, collaborating with partners and local authorities. Deliver technical training and create clear documentation for partners, operators, and client field teams. Manage local spare parts and logistics to ensure high system availability and readiness. Coordinate with international engineering and R&D teams to escalate and resolve technical issues efficiently. Required Skills for Field Support Engineer: Over 10 years of experience in field service or technical support for electronic or industrial systems. Strong diagnostic and repair skills for complex systems, including electronics and IP networking. Proven ability to work autonomously in the field with minimal supervision. Excellent communication skills, capable of training and explaining technical concepts to non-technical users. Willingness to travel across North America and occasionally to France for training and workshops. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
    $75k-102k yearly est. 1d ago
  • Information Systems Administrative

    Miracle Software Systems, Inc. 4.2company rating

    Indianapolis, IN jobs

    We have an opening for a "Information Systems Administrative Coordinator" position @ Indianapolis, IN,USA. Requirement Details: Job Title: Information Systems Administrative Coordinator Duration : Long Term Skills : ERP, BIM Job Description : This position plays a vital role in InPwr's Information Systems (IS) function. While IT focuses on hardware, networks, and technical support, IS maintains responsibility for managing software platforms, licensing, and system integrations that enable the business to operate effectively.In this role, you will centralize software and license management, act as a key liaison between the business and IT, coordinate triage and incident management with 3rd party vendors, and oversee support and maintenance processes. Your efforts will help reduce project inefficiencies, establish consistent practices across departments, and ensure seamless collaboration with IT, subject matter experts, and other stakeholders. Position Qualifications: Software & License Management - Strong knowledge of software asset management (SAM), license tracking, compliance, and renewals. Systems Administration - Experience managing user roles, permissions, and platform access across multiple applications. Business Systems Knowledge - Familiarity with construction/engineering software platforms (e.g., Build, Revit, Primavera, Bluebeam, Spectrum, Accubid, etc.). Integration Awareness - Understanding of how enterprise applications connect and share data (e.g., ERP, BIM, project management systems). Process Improvement - Ability to identify inefficiencies and streamline workflows through automation or standardized practices. Collaboration & Communication - Strong ability to act as a liaison between business units, IT, and SMEs; clear communicator with both technical and non-technical audiences. Project Coordination - Skilled in setting up, maintaining, and documenting systems for new and ongoing projects. Training & Onboarding Support - Experience working with learning teams to configure onboarding packages and support adoption of tools. Problem-Solving - Analytical mindset to troubleshoot software-related issues and improve processes. Attention to Detail - Highly organized in maintaining inventories, lists, and compliance documentation. Essential Functions: Organize and maintain an updated inventory of InPwr's application portfolio Oversee the procurement, tracking, renewal, and compliance of software licenses in coordination with authorized approvers Administer user roles and permissions across all platforms to ensure proper access control Coordinate project setup, triage, and support controls within applicable software tools Develop a deep understanding of platform integrations to support system efficiency - without direct project-level execution Partner with the Automation team to optimize and streamline workflows Collaborate with InPwr's IT team on software installations and technical deployments Assist Learning & Engagement (L&E) to configure program packages and documentation for onboarding initiatives Engage with business unit subject matter experts (SMEs) across platforms to align best practices and maintain systematic protocols. If you are interested in the opportunity listed below, please forward your updated resume along with your current contact information, or perhaps you can recommend someone who would be interested in this position.
    $58k-73k yearly est. 2d ago
  • Network Administrator

    International Software Systems, Inc. 3.9company rating

    Greenbelt, MD jobs

    The IT Help Desk Support professional provides day-to-day technical support to end users across the organization. This position is responsible for troubleshooting and resolving hardware, software, and network issues, as well as managing user accounts in Microsoft 365 and Active Directory. The role requires strong customer service skills, attention to detail, and the ability to handle multiple requests efficiently in a fast-paced environment. Responsibilities: Serve as the first point of contact for user inquiries and technical issues, received through phone, email, or the ticketing system. Troubleshoot and resolve problems related to desktop and laptop computers, printers, mobile devices, and other peripherals. Provide support for Windows and mac OS operating systems, Microsoft 365 applications, Teams, and SharePoint. Perform Microsoft 365 user account management, including creating and modifying accounts, assigning licenses, setting mailbox permissions, and resetting passwords. Manage Active Directory accounts, security groups, and access permissions. Set up and configure new user workstations, software, and peripheral equipment. Assist with network connectivity issues, including VPN access, wireless connections, and IP configurations. Maintain accurate documentation of issues and resolutions in the IT ticketing system. Escalate complex or recurring issues to higher-level technical staff as needed. Perform regular system maintenance, updates, and security checks. Support onboarding and offboarding activities, ensuring proper IT access and asset management. Follow established IT policies and procedures to ensure system security and compliance. Contribute to internal knowledge base articles and end-user training materials. Qualifications: 1 to 4 years of experience in IT support, service desk, or related technical role. Working knowledge of Microsoft 365 administration and account management. Familiarity with Active Directory, Exchange Online, and Teams. Experience supporting Windows operating systems and Microsoft Office applications. Understanding of basic networking concepts such as DNS, DHCP, and VPN. Strong communication and problem-solving skills with a focus on customer service. Ability to prioritize and manage multiple requests in a busy environment.
    $67k-86k yearly est. 4d ago
  • Entry-Level IT Engineer

    IDR, Inc. 4.3company rating

    Fort Worth, TX jobs

    IDR is seeking a IT Infrastructure Engineer to join one of our top clients for a full-time opportunity in Fort Worth, TX. This role offers a chance to work within a dynamic IT environment focused on network and systems administration. The organization supports a fast-paced, family-oriented culture that encourages professional growth. Position Overview for the IT Infrastructure Engineer: Wear multiple hats across networking and systems administration responsibilities Support Microsoft Azure, Windows Server, VMware virtualization, and Remote Desktop Services Automate tasks and scripting using PowerShell Contribute to a fast-paced team environment with a focus on long-term growth Work in-office, with Summer Work-from-home Fridays, requiring a commitment of 50 hours per week Requirements for the IT Infrastructure Engineer: 0-5 years of experience in IT Infrastructure (Systems Administration and/or Networking) Bachelor's degree from a credible, four-year university (3.25 GPA or more) Hands-on experience with Microsoft Azure Experience supporting Windows Server, VMware virtualization, and Remote Desktop Services Proficiency with PowerShell for automation and scripting What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
    $74k-101k yearly est. 1d ago
  • Network Engineer-Operations

    Volt 4.4company rating

    Tacoma, WA jobs

    Move Forward with VOLT VOLT is immediately hiring for a Network Engineer- Operations Position type: Full-time, Contingent Duration: contract to hire Spokane, WA, Tacoma, WA Hillsboro, OR Liberty Lake, WA Denver, CO Salem, OR Scottsdale, AZ Network Engineer- Operations: The Network Operations Engineer is responsible for common network operational tasks - helping to monitor routers, switches, firewalls, load balancers, Incident response & troubleshooting, Configuration and deployment, Change management, Documentation and reporting, Bandwidth utilization Responsible for support of network technologies, software, systems, and services Monitor for network outages and performance issues. Maintain version and configuration control of network devices. Responsible for support of network technologies, software, systems, and services Monitor for network outages and performance issues. Maintain version and configuration control of network devices. Coordinate with circuit vendors for outages. Develop other engineers' technical knowledge and expertise. Participate in on call rotation and be available to work with teams in the event of critical outages. About You: Bachelor's Degree in computer science or information technology preferred. 7-10 years' experience supporting Cisco Networks preferred. Advanced experience with routing protocols (TCP/IP, VRFs, BGP, OSPF, VXLAN, EVPN, GRE). Advanced experience with LAN/WAN, SD WAN solutions. Advanced experience with Switches, APs and MX devices. Advanced knowledge of branch and datacenter router, switch, and firewall configuration, troubleshooting, and maintenance. Cisco ACI experience preferred. Experience with F5 load balancers. Experience with Azure VNETs and hybrid cloud connectivity. Proven experience as a network engineer in similar role. PAY RANGE AND BENEFITS: Pay Range: $54.00 - $60.00 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: ******************************** Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at ********************** or **************. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
    $54-60 hourly 3d ago
  • Network Operations Engineer

    IMCS Group 3.9company rating

    New York, NY jobs

    Network Engineer Duration: 18 months About the team This role is part of the corporate network team supporting global corporate network. corporate network engineering team is responsible for operating a broad reaching, high performing internal network reliably and at scale. As a member of the team, you have a direct impact on keeping our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. The sustained growth of our network generates a constant stream of challenges which will require you to continually be innovative with an evolving set of technologies. What you'll be doing Operate the network backbone that enables rapid scaling and growth around the globe Participate in operational planning for the full network stack Identify opportunities for business enablement through smart use of technology Assess network optimization opportunities and propose workflow improvements Develop automated methods to solve and mitigate network events, as well as self-service tools to improve operational efficiency. What you'll need Strong Routing/Switching/Wireless knowledge (Cisco, Meraki, Juniper preferred). Familiarity with deploying and handling networks in a Cloud heavy environment company Extensive experience at all layers of the network from physical to application aware firewalls Knowledge in scripting(Python,Ansible preferred). 5 years Information Technology operations experience Experience in supporting 24X7 global teams Strong skills in process, documentation, and change management Excellent interpersonal communication skills Must Have: ● 5+ years network operations/engineering ● Hands-on Cisco/Meraki/Juniper experience ● Experience in cloud networking (AWS/GCP/Azure) ● Working knowledge of Python and/or Ansible ● Real 24x7 operations experience ● Strong documentation, process discipline, and communication ● Ability to automate, troubleshoot, and improve a global-scale network
    $81k-111k yearly est. 1d ago
  • Application Performance & Network Support Engineer

    Pyramid Consulting, Inc. 4.1company rating

    Urban Honolulu, HI jobs

    Immediate need for a talented Application Performance & Network Support Engineer. This is a 06+ Months Contract opportunity with long-term potential and is located in Honolulu, HI (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-57178 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Application Performance & Server Capacity (Primary Focus) Partner with Application Developers to verify new applications meet performance expectations without impacting existing systems. Design, build, and monitor application performance tests across Windows-based servers. Analyze system metrics, test results, and performance trends to identify bottlenecks. Recommend changes related to application design, hardware resources, and architecture. Deliver capacity and performance reports for systems management and business leaders. Monitor changes in systems architecture and how they affect performance. Define, tune, and maintain thresholds for automated performance alerts. Identify capacity risks and provide forward-looking projections. Network & Voice/Telephony Support (Secondary Focus) Support day-to-day LAN, WAN, and Wireless operations and maintenance. Provide Level 1/2 support for network connectivity, VoIP, telephony, and client hardware/software issues. Assist with installation and configuration of phones, routers, LAN switches, WAPs, telephony hardware, and appliances. Perform routine network health checks, validation testing, and incident resolution. Assist with service packs, firmware updates, hotfixes, and system patching. Maintain documentation for network/voice infrastructure and support tickets. Manage device inventory, RMAs, equipment returns, and tracking. Support backup systems, diagnostic tools, and monitoring platforms (TeamTrack, SolarWinds, etc.). Key Requirements and Technology Experience: 3-6 years experience in server performance, capacity analysis, or application performance engineering. Strong expertise with Windows-based servers, metrics, and performance tools. Hands-on experience in LAN/WAN/Wireless network environments. Knowledge of telephony, VoIP, and enterprise voice systems (Cisco, Avaya, etc.). Experience with troubleshooting, ticketing systems, and ops support. Strong analytical skills for performance data interpretation and reporting. Ability to work 100% onsite. Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $25-30 hourly 1d ago
  • Information Technology End User & Network Support Engineer

    Systems Technology Group, Inc. (STG 4.0company rating

    Troy, MI jobs

    Description: STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services. Crain's Detroit Business named STG to Michigan's Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company's List. STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS. Both TEAMWORK and INDIVIDUAL Performance is recognized and rewarded. POSITION OVERVIEW: This position is 100% ONSITE in Troy, Michigan. Key Responsibilities IT End-User & System Support Serve as the primary escalation point for incidents across hardware, software, networking, and business applications, ensuring timely and effective resolution. Perform comprehensive system troubleshooting and diagnosis on corporate endpoints (Windows 10/11, Mac OS), addressing issues related to operating system stability, security, and performance. Provide configuration, installation, and maintenance for corporate peripherals and infrastructure, including wireless network, printers, scanners, VoIP phones, etc. Create and maintain high-quality technical documentation, standard operating procedures (SOPs), and user knowledge base articles. Assist in the maintenance and monitoring of core Azure resources, including basic management of Azure Virtual Machines (VMs), Azure networking components (VNets, NSGs), and cloud storage accounts. Microsoft 365 Support: Administer and troubleshoot the Office 365 environment, focusing on user management, licensing, and solving advanced issues within Exchange Online, Teams, and SharePoint Online. Key Technical Proficiencies Virtualization: Hands-on experience with administration and maintenance of virtual environments, including Hyper-V and/or VMware (creating/managing VMs, resource monitoring, basic troubleshooting). Storage & File Services: Administration of NAS (Network Attached Storage) devices and management of Distributed File System (DFS) for corporate file shares, including security and replication monitoring. Networking & Security: Basic-to-Medium level knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs) and security practices (firewall policies, VPNs, endpoint protection). Required Qualifications 4+ years of progressive experience in an IT Support or Systems Administration role. Strong proficiency in providing Tier 2/3 desktop support and hands-on system troubleshooting (hardware and software). Proven expertise in managing and supporting corporate printers and general office IT infrastructure. Demonstrable experience administering and supporting the Microsoft 365/Office 365 suite. Solid understanding of Active Directory and Group Policy Management. Familiarity with PowerShell or other scripting languages for IT automation. Exceptional communication and customer service skills, with a proven ability to interact professionally with all levels of staff. Resume Submittal Instructions: Interested/qualified candidates should email their word formatted resumes to Ms. Sharmli Somaskandan at ***************************** and/or contact at ************. In the subject line of the email please include: First and Last Name (Sales Account Executive - Detroit, Michigan Applicant) Corporate Information: To learn more, visit *************
    $66k-85k yearly est. 1d ago

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