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Specialist jobs at Child & Family Service

- 1320 jobs
  • Specialist IV N-SATS- HILO (Part-Time)

    Child & Family Service 4.5company rating

    Specialist job at Child & Family Service

    Job DescriptionMISSION STATEMENT Strengthening families and fostering the healthy development of children. Under the supervision of the Program Director/ Clinical Supervisor/ Maui County Clinical Director, the Specialist IV is responsible for the implementation of program services, linking the assessment, design, implementation and evaluation of therapeutic interventions with the purpose of achieving successful case outcome. Provision of on-call crisis response with 24/7 availability. EDUCATION AND TRAINING REQUIREMENTS Masters' Degree from a school accredited by a recognized accrediting agency. Requires knowledge of an advanced type. Other (Specify): Licensed preferred EXPERIENCE Over two years, up to and including four years Preferred Experience: Direct use of a variety of family therapies Individual therapy with children and adults using cognitive behavioral techniques Marital therapy Therapeutic interventions targeting school behavior and academic performance Implementation of interventions within or between systems in the participant's natural ecology that affect or influence the behavior of youth (i.e. family, peer, school, and neighborhood) Provision of group and individual clinical supervision SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Preferred Knowledge Family systems theory and application Social ecological theory and application Behavioral therapies theory and application Cognitive-behavioral therapy theory and application Pragmatic family therapies theory and application Child development research and its application in treatment Social skills assessment and intervention Required Demonstrated ability in experience and education in relevant aspects of clinical practice Commitment to empowering families to be an effective problem solving and nurturing agents Ability to communicate and work effectively with people of diverse social, economic, ethnic/racial, and cultural backgrounds Ability to establish effective working relationships with at-risk families Commitment to family centered, community-based services Commitment to children's safety and family stability Good verbal and written communication skills in therapeutic assessment, interviewing and recording Valid driver's license Current no-fault insurance Satisfactory driver's abstract Access to an insured vehicle Flexible work schedule to promote accessibility to service Provides 24/7 on-call crisis response OTHER POSITION REQUIREMENTS This job requires a valid Hawaii driver's license and a clear driver's abstract and continued employment may be contingent on maintaining a clear driver's abstract. This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as-needed basis throughout the island The nature of this position requires the incumbent to be on-call 24 hours a day, 7 days a week. This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions Continued employment in this position is contingent on successful completion of CPI classes OR other Behavioral Management certification as may be contract mandated. Continued employment in this position is contingent on successful completion of First Aid classes __________________________________________________________________________________________________________________________________ At Child & Family Service, we are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence and termination.
    $41k-49k yearly est. 15d ago
  • Specialist I N-ELP KAUAI (Full-time)

    Child & Family Service 4.5company rating

    Specialist job at Child & Family Service

    Job Description Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty. MISSION STATEMENT Strengthening families and fostering the healthy development of children. OUR VISION Healthy, thriving individuals and families building strong, multicultural communities across generations. OUR VALUES HOPE values: Humility, Ownership, Perseverance, Engagement We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 16 Paid Holidays in a Year (17 in an Election Year), Medical/Dental/Vision/RX plans, Out-out incentive, 401(k), flexible spending plans, & more. Come join Child & Family Service and help us serve thousands in our communities! SUMMARY OF DUTIES The Specialist I position is primarily responsible for the operations of after school activities, planning, coordinating, leading and running of sessions. Facilitation of games, activities, and planning the schedules. Coordinate and plan field trips and excursions. Maintain safety and procedural guidelines for crisis intervention. Planning and leading of family engagement, as well as the transportation of youth, informal counseling and individual and group skill- building for youth. The Program Specialist conducts screenings, and assessments of participant's baseline skills- works with youth and family to create an individualized service plan. Coordinates with community resources to provide/facilitate cultural activities and programming to youth and their families. Provides information and referrals to families for additional services, as needed. Conducts outreach island-wide to identify potential partnerships and program participants. Works cooperatively as a member of an inert-disciplinary team. Performs other duties as assigned. EDUCATION AND TRAINING REQUIREMENTS Bachelor's Degree - human services or related field. Other (Specify): Four years related experience may be substituted for bachelor's degree. EXPERIENCE Over two years, up to and including four years. SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Good verbal and written communication skills. Ability to collaborate, coordinate groups of individuals for engaging group activities. Experience providing one-on-one support to students facing academic challenges, behavioral issues, or personal struggles. Basic understanding and competency regarding Hawaiian host culture and various cultures represented in Hawaii. Respond to crises, such as emotional distress, bullying, or emergencies, and provide appropriate support and referrals to ensure students' safety and well-being. Collaborating with parents, teachers, and community providers, as well as good writing skills for documentation. OTHER POSITION REQUIREMENTS This job requires a valid Hawaii driver's license and a clear driver's abstract and continued employment may be contingent on maintaining a clear driver's abstract. This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as-needed basis throughout the island. *This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of agency vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island. This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions. Continued employment in this position is contingent on successful completion of CPR, CPI and/or van driving training as such training is necessary to ensure ability/continued ability to perform essential functions of this job. Continued employment in this position is contingent on successful completion of CPI classes OR other Behavioral Management certification as may be contract-mandated. Continued employment in this position is contingent on successful completion of First Aid classes. At Child & Family Service, we are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence and termination.
    $39k-47k yearly est. 10d ago
  • ECMO Specialist I ($20,000 Sign On Bonus)

    Boston Children's Hospital 4.8company rating

    Boston, MA jobs

    The ECMO Specialist is enrolled and actively participating in the department's ECMO Training Program. This role is responsible for developing and maintaining the skills necessary to proficiently and safely establish, manage, and control extracorporeal membrane oxygenation (ECMO) technology and assist with associated procedures in acutely ill patients of all ages in critical care settings. The specialist will learn to troubleshoot devices and associated equipment under the supervision of experienced ECMO personnel, provide ongoing care through surveillance of clinical and physiologic parameters, adjust ECLS devices as needed, administer and document blood products and medications in accordance with hospital standards, provide airway and ventilator management, and perform the full scope of practice of a Respiratory Therapist II. Schedule: 36 hours per week, rotating day/night shifts, every third weekend. **This position is eligible for full time benefits $20,000 sign-on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years) Key Responsibilities: Assemble, prepare, and maintain extracorporeal circuits and associated equipment with assistance. Assist in priming extracorporeal circuits and preparing systems for clinical application. Assist with cannulation procedures. Assist in establishing extracorporeal support; monitor patient response, provide routine assessments, circuit evaluations, patient monitoring, and anticoagulation management. Assist with ECMO circuit interventions, weaning procedures, and transports. Administer blood products per hospital standards. Interact and communicate with caregivers, nursing, surgical and medical teams, patients, and family members. Maintain relevant clinical documentation in the patient's electronic health record. Participate in professional development, simulation, and continuing education. Attend ECMO Team meetings and M&M conferences on a regular basis. Minimum Qualifications Education: Required: Associate's Degree in Respiratory Therapy Preferred: Bachelor's Degree Experience: Required: A minimum of one year of experience as a BCH Respiratory Therapist with eligibility for promotion to RT II, or one year of external ECMO experience Preferred: None specified Licensure / Certifications: Required: Current Massachusetts license as a Respiratory Therapist Required: Current credential by the National Board of Respiratory Care as a Registered Respiratory Therapist (RRT); Neonatal Pediatric Specialist (NPS) credential must be obtained within 6 months of entry into the role Preferred: None specified The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $67k-93k yearly est. 3d ago
  • Patient Service Specialist Ophthalmology-Full Time

    Guthrie 3.3company rating

    Binghamton, NY jobs

    The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time. 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management. 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record. 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals. 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines. 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy. 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. 9. Adheres to departmental and organizational policies and attends meetings/huddles as required. 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure. 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. 12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. Pay ranges from $17.00-$23.49 Other Duties: 1. Other duties as assigned.
    $17-23.5 hourly 5d ago
  • Patient Service Specialist- Family Practice- Per Diem

    Guthrie 3.3company rating

    Ithaca, NY jobs

    The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: Responsible for greeting every patient in a courteous, professional, and timely manner every Time. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. Adheres to departmental and organizational policies and attends meetings/huddles as required. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. Other Duties: Other duties as assigned. The pay ranges from $17.00-$23.49 About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
    $17-23.5 hourly 5d ago
  • Academic Specialist in Menopause and Sexual Health

    Beth Israel Deaconess Medical Center 4.6company rating

    Boston, MA jobs

    The Department of Obstetrics and Gynecology at BIDMC is seeking a full-time physician specializing in Menopause and Sexual Health. This is a unique opportunity for a clinician committed to evidence-based, inclusive care, scholarly advancement, and interdisciplinary collaboration to advance women's midlife and sexual health across diverse populations. We are building a comprehensive menopause and sexual health program that incorporates nutrition, diet, exercise, sexual therapy, along with hormonal management and pelvic floor physical therapy, to address the concerns of our patient population. The ideal candidate will have clinical expertise in the management of menopause, complex hormonal therapies, genitourinary syndrome of menopause (GSM), and female sexual dysfunction, as well as a strong interest in academic growth through research, education, and program leadership. The Department will be actively engaged in the exciting new clinical collaboration between Dana-Farber Cancer Institute (DFCI), BIDMC, and Harvard Medical Faculty Physicians (HMFP) to establish New England's only free-standing adult inpatient cancer hospital. As this collaboration will bring together world-class clinicians to deliver transformational cancer care, the ideal candidate will have an interest in treating sexual health and menopausal concerns arising from cancer treatment and therapeutics. Our department prioritizes a culture of collaboration and collegiality that emphasizes providing world-class, highly personalized care to patients through all stages of life. In order to reach patients where they live, we have full spectrum reproductive care clinics based in the community, including Chelsea, Chestnut Hill, Dedham, Dorchester, and Lexington. We are also extraordinarily dedicated to teaching and research excellence. Required Qualifications MD or DO (or equivalent) with board certification in OB/GYN Eligibility for medical licensure in MA Demonstrated clinical expertise in menopause and sexual health Experience or strong interest in academic medicine and teaching Commitment to equitable and inclusive care Strong commitment to teaching Board certified or board eligible in Obstetrics & Gynecology Preferred Qualifications NAMS Certified Menopause Practitioner (NCMP) and/or ISSWSH, AASECT training Record of peer-reviewed scholarship or grants Experience with collaborative care models and clinical program development Academic appointment at the level of Instructor, Assistant Professor or Associate Professor at Harvard Medical School and salary will be commensurate with experience and qualifications. Beth Israel Deaconess Medical Center, a 743-bed hospital and Level 1 Trauma Center, is a founding member of Beth Israel Lahey Health (BILH). BILH, a health care system with 14 hospitals, brings together academic medical centers and teaching hospitals, community and specialty hospitals, and more than 4,000 physicians and 39,000 employees in a shared mission to expand access and advance the science and practice of medicine through groundbreaking research and education. Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center (HMFP) is one of the largest physician organizations in New England, dedicated to excellence and innovation in patient care, education, and research. As a physician-led organization, HMFP partners with more than 2,400 providers to support the delivery of exceptional care, promote professional development and foster balance at work and home. HMFP physicians have faculty affiliations with Harvard Medical School (HMS) and provide care throughout BILH system and additional hospitals across Massachusetts. Candidates should apply directly to this posting: ************************************************************************************************************************ Send all inquiries, CVs and cover letters to Blair Wylie, MD, MPH, Chair, Department of Obstetrics and Gynecology, Beth Israel Deaconess Medical Center, Attn: Karen Perry, email: ************************* Living and working in the Boston area: The Greater Boston area offers a unique blend of history, culture, education, and innovation, making it an attractive place to live and work. Steeped in history, Boston is a dynamic education, research, and healthcare hub. It is home to prestigious universities like Harvard and MIT, creating a vibrant intellectual environment. Boston is also a very walkable city with culturally diverse neighborhoods, numerous museums, theaters, art galleries, and amazing green spaces. Despite being a bustling urban center, Boston is close to nature including the beaches of Cape Cod and the pristine mountains and lakes of New Hampshire, Vermont, and Maine. The base pay range reflects what Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center (HMFP) reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation within this range may be determined based on several factors, including academic appointment, work experience, specialty training, geography of work location, anticipated productivity, FTE basis, and role expectations. In addition to base compensation, this role may be eligible for performance-based incentives, which may include bonuses for productivity and quality HMFP also offers a comprehensive and generous employee benefits program to eligible employees, including health, dental, vision, life, and disability insurance, as well as retirement plan(s) with employer contributions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions or any other characteristic protected by law.
    $47k-65k yearly est. 2d ago
  • Credentialing Specialist.

    Aspen Dental 4.0company rating

    Syracuse, NY jobs

    The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Credentialing Specialist . Job Summary: The Credentialing Specialist plays a vital role within our Insurance Operations Team. This position will be responsible for ensuring the expeditious procurement of provider licenses and credentialing documents. Successful candidates will have excellent time management and communication skills. The position will report to and maintain full support of the Credentialing Manager. Essential Responsibilities: Execute licensure and credentialing processes for new and existing providers including but not limited to obtaining or requesting required documentation from various third-party sources and regular communication with appropriate state board representatives and the Field Management Team Source and maintain up-to-date information regarding all new and existing state and federal requirements as they pertain to professional licensing and credentialing requirements, processes, schedules, etc. Report licensure and credentialing expiration dates and renewal requirements to the providers as well as the appropriate members of the Field Operations Management Team, Compliance & Risk Management, etc. Work closely with the enrollment team to ensure proper processing of Provider credentials for enrollment in various dental plans Perform other clerical and administrative responsibilities as assigned Position requirements: High School Diploma or equivalent, College Degree preferred 1-2 years years credentialing experience required Excellent verbal & written communications & customer service skills Excellent time management, prioritization, and organizational skills a must Detail oriented with a strong analytical, and problem-solving skills Proficient use of Microsoft Office Suite Pay rate: $23 ~ $25 / hr.
    $23-25 hourly 5d ago
  • Scheduling Specialist, Ambulatory Contact Center

    Brigham and Women's Hospital 4.6company rating

    Somerville, MA jobs

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary About Us Mass General Brigham is a passionate, welcoming community where brilliant minds meet caring hearts. Come be a part of the world's most powerful force in medicine, where every role is important in changing lives. A wide range of clinical and non-clinical employment opportunities exist at our member hospitals and at our other health care and research organizations. Find the job in our dynamically growing, integrated network that's right for you. The Opportunity Mass General Brigham is seeking full-time Scheduling Specialists to support Neurology, Orthopedics, and Cardiovascular patients and providers. This is an inbound and outbound contact center position where you will be responsible for receiving and making phone calls for the purpose of scheduling or rescheduling specialty appointments for multiple entities; There is no face-to-face interaction with patients or other customers, 90% of your time is spent on the phones. Responsibilities include handling 100-200 phone calls per day, addressing online requests, and completing patient registration to schedule or reschedule appointments. Our goal is to ensure that patients, providers, and other customers receive timely, efficient, and high-quality service. In this role, you get the opportunity to directly impact patient experience and help us drive healthcare forward! Qualifications Education and Skills for Success * High School Diploma or equivalent required * Associates degree preferred * Tech-savvy and comfortable with high volume workloads * Organized and detail oriented * Ability to read and follow standard operating procedures * Ability to multi-task through various programs (using multiple monitors) and problem-solve * Exceptional strong customer service background * Strong knowledge of Microsoft products Experience * Medical office, health care or other relevant experience required * Prior customer service work experience, specifically in a contact/call center environment preferred * Computer skills, including demonstrated ability to effectively use Microsoft Outlook, Excel and general data entry concepts and search functionality required * Epic or other cloud-based electronic health record (EHR) systems experience desired Working Conditions and Required Shifts * Monday Through Friday 40 hours per week * Training is 8a-430p ET, required for the first 2-4 weeks * Shifts will be determined by business needs, new hires must be open to all * Ortho center is open 8a - 5p. Shifts Available; 8a-4:30p, 8:30a-5pm * Cardiology & Neuro; open 8a-5:30p, Shifts Available; 8a-4:30p, 8:30a-5pm or 9a-530pm * Remote role requires Stable, Secure, Quiet, compliant workstation with ethernet connection * Employees must be open to all shifts for business need Additional Job Details (if applicable) Working Agreement & Remote Policy * All employees must be able to connect via ethernet cable to home router/modem to access web based secure programs to complete duties compliantly with MGB provided programs and equipment. * Must have HIPAA-compliant workspace (a dedicated, private workspace with a lockable file cabinet that is free from distraction and separate from others, quiet and secure), MGB provided equipment required for use. Remote Type Remote Work Location 399 Revolution Drive Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.4-27.7 hourly Auto-Apply 16d ago
  • Clinical Scheduling Specialist - Lymphoma

    Dana-Farber Cancer Institute 4.6company rating

    Boston, MA jobs

    This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Under the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patients + Obtains detailed clinical information by telephone or electronically. + May provide basic information regarding the need for insurance referral(s). + Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority. + Performs independent patient and outside provider call triaging + Serves as a liaison between patient/family/provider. + Resolves issues directly or ensures appropriate management of call by others. + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. + May be required to perform other duties as required by the clinical practice support team. + May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc. + Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly. + Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed. + Prepares open and close provider schedules and handles daily schedule changes. + Performs past-pending reconciliations. + Enters data into patient care related databases. + A Bachelor's Degree in health administration or related field is strongly preferred. + A minimum of one year of related health care and/or customer service experience preferred. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to function as an integral member of a team + Excellent communication, organizational, time management, and customer service skills + Strong attention to detail + Ability to multi-task and problem solve on the spot + Excellent phone etiquette + Demonstrated ability to carry out complex scheduling as required + Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed + PC proficiency + Ability to work productively in a remote environment + Knowledge of medical terminology preferred **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $21.88/hr - $26.15/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**
    $21.9-26.2 hourly 40d ago
  • Clinical Scheduling Specialist - Lymphoma

    Dana-Farber Cancer Institute 4.6company rating

    Boston, MA jobs

    This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Under the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patients * Obtains detailed clinical information by telephone or electronically. * May provide basic information regarding the need for insurance referral(s). * Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority. * Performs independent patient and outside provider call triaging * Serves as a liaison between patient/family/provider. * Resolves issues directly or ensures appropriate management of call by others. * Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. * May be required to perform other duties as required by the clinical practice support team. * May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc. * Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly. * Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed. * Prepares open and close provider schedules and handles daily schedule changes. * Performs past-pending reconciliations. * Enters data into patient care related databases. Qualifications * A Bachelor's Degree in health administration or related field is strongly preferred. * A minimum of one year of related health care and/or customer service experience preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Ability to function as an integral member of a team * Excellent communication, organizational, time management, and customer service skills * Strong attention to detail * Ability to multi-task and problem solve on the spot * Excellent phone etiquette * Demonstrated ability to carry out complex scheduling as required * Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed * PC proficiency * Ability to work productively in a remote environment * Knowledge of medical terminology preferred Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $21.88/hr - $26.15/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster
    $21.9-26.2 hourly Auto-Apply 16d ago
  • Clinical Scheduling Specialist

    Elderwood 3.1company rating

    Wheatfield, NY jobs

    Elderwood at Wheatfield is searching for a seasoned Clinical Staff Scheduler to join our team. Minimum of two (2) years of related experience scheduling staff in a high volume healthcare environment is required. The Clinical Scheduling Specialist generates, manages and updates master schedules for the nursing department while making adjustments as needed according to budgetary constraints, census fluctuations, attendance tracking, benefit accrual entries, and leaves of absence. Responsibilities 1. Acts as the point person and lead for all matters related to scheduling staff. 2. Thoroughly understands and uses the master staffing schedule extensively. 3. Uses multiple staffing tools intricately and possesses an in-depth understanding staffing to census expectations. 4. Troubleshoots and effectively problem-solves staffing complexities with minimum supervision. 5. Displays understanding of PPD metric and how to staff accordingly. 6. Maintains regular, consistent communication with DON/ADON to ensure coordination of staffing. 7. Maintains accuracy of nursing schedule in Kronos and all required tracking. 8. Prepares daily staffing sheets with continual revisions as necessary. 9. Follows company policies for staffing as well as budgeted guidelines for assignment of staff. 10. Completes a listing of vacant nursing positions for DON weekly. 11. Schedules staff time off requests according to established guidelines and the DON/ADON's approval/direction. 12. Ensures at least one other staff member is trained on the Staffing Specialist's position in the event of vacation, sick leave, vacancy, etc. 13. Identifies critical or difficult to fill positions/shifts and takes proactive action to balance the schedule. 14. Reviews daily exception logs for payroll and assists with payroll preparation for the nursing and nursing admin department. 15. Communicates regularly with agency contacts and maintains positive, proactive business relationships. 16. Collaborates with human resources regarding policy implementation, compliance for new staff (both internal and agency) and properly communicates all staff requests (e.g. status changes). 17. Displays professionalism and ability to work in a high volume, fast-paced environment. 18. Communication expert with the ability to approach staff easily, form strong relationships and persuade staff to assist in times of need. 19. Consistently demonstrates fairness and impartiality in accordance with company scheduling/staffing practices. 20. Utilizes electronic timekeeping system as directed. Qualifications Minimum of Associates degree (Bachelors preferred) Minimum of six (6) years of related experience in a high paced environment preferably in staffing/scheduling or operations Proficiency in Microsoft Excel Prior experience with scheduling platforms, specifically Kronos, strongly preferred This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
    $40k-48k yearly est. Auto-Apply 60d+ ago
  • Scheduling Specialist

    Saratoga Hospital 4.5company rating

    Saratoga Springs, NY jobs

    Scheduling Specialist Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY12866 Employment Type: Part Time Shift/Schedule: Varied Department: ED Professional Services Salary Range: $30,500-32,500/annually#based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We#re looking for a dedicated Scheduling Specialist#to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you#ll be a vital part of our#team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. In this role, you will#provide#administrative support to the Emergency Medicine physician group with a primary focus on physician scheduling. What You#ll Do Manage, and update physician and Advanced Practice Provider (APP) schedules to ensure adequate shift coverage, including working to fill open shifts and emergency coverage. Process schedule changes, swaps, and time-off requests. Maintain accurate scheduling records and distribute updated schedules to physicians, APP#s and leadership. Serve as the primary contact for scheduling inquiries. Generate reports related to scheduling, shift assignments, and coverage metrics. #Assist with new physician onboarding related to scheduling. Provide additional administrative support as needed, including meeting coordination, document management, payroll and communication tasks. Support credentialing and compliance processes as directed. What You Bring High School Diploma or GED Bachelors or Associates Degree preferred Previous administrative or scheduling experience required Healthcare or physician group experience preferred. Why Saratoga Hospital A caring, community-focused culture rooted in teamwork and trust Supportive leadership that invests in your development and well-being Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. Opportunities to grow within the Albany Med Health System Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career. Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location. Scheduling Specialist Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY12866 Employment Type: Part Time Shift/Schedule: Varied Department: ED Professional Services Salary Range: $30,500-32,500/annually based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We're looking for a dedicated Scheduling Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. In this role, you will provide administrative support to the Emergency Medicine physician group with a primary focus on physician scheduling. What You'll Do * Manage, and update physician and Advanced Practice Provider (APP) schedules to ensure adequate shift coverage, including working to fill open shifts and emergency coverage. * Process schedule changes, swaps, and time-off requests. * Maintain accurate scheduling records and distribute updated schedules to physicians, APP's and leadership. * Serve as the primary contact for scheduling inquiries. * Generate reports related to scheduling, shift assignments, and coverage metrics. * Assist with new physician onboarding related to scheduling. * Provide additional administrative support as needed, including meeting coordination, document management, payroll and communication tasks. * Support credentialing and compliance processes as directed. What You Bring * High School Diploma or GED * Bachelors or Associates Degree preferred * Previous administrative or scheduling experience required * Healthcare or physician group experience preferred. Why Saratoga Hospital * A caring, community-focused culture rooted in teamwork and trust * Supportive leadership that invests in your development and well-being * Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. * Opportunities to grow within the Albany Med Health System * Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you. How to Apply Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career. Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.
    $30.5k-32.5k yearly 29d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Chelmsford, MA jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $27k-31k yearly est. 1h ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Woburn, MA jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working the day shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $27k-31k yearly est. 1h ago
  • Commercial Excellence Specialist

    Lumicell 4.1company rating

    Newton, MA jobs

    Job DescriptionSalary: At Lumicell, we will give you the opportunity to harness all thats within you by working in a mission driven start-up environment with high-performing employees, tackling some of the most important challenges in cancer surgery. We are working to revolutionize the way cancer surgery is performed, starting with breast cancer. Women in the US have a 1 in 8 lifetime risk of being diagnosed with breast cancer. Every two minutes, a person is diagnosed. Our founder, David Lee lost his wife to breast cancer. You will be a part of something groundbreaking as we accelerate our commercial launch. We are looking for a Commercial Excellence Specialist who will play a key role in driving operational excellence across the Go-To-Market (GTM) organization. This role focuses on optimizing business processes, enabling sales performance, and leveraging technology to support data-driven decision-making. The ideal candidate is a proactive problem solver with strong analytical skills, deep Salesforce expertise, and a passion for improving sales efficiency and effectiveness. What You Will Do: Track and analyze KPIs to measure performance and effectiveness of GTM initiatives. Implement and maintain sales enablement best practices, methodologies, and technologies to support a high-performing sales organization. Evaluate and manage the GTM tech stack, ensuring tools are optimized and teams are trained for maximum adoption and effectiveness. Serve as the Salesforce.com Subject Matter Expert (SME) for the GTM sales team, providing guidance, troubleshooting, and optimization support. Build Reports and integrations. Act as Business Administrator for Salesforce Health Cloud, ensuring system configuration supports business needs. Build and maintain dashboards and reports in Salesforce to deliver actionable insights to sales and executive leadership. Collaborate cross-functionally with Sales, Commercial Operations, IT, and external vendors to ensure seamless execution of business processes and initiatives. Provide training, tools, and content to support sales enablement and drive adoption of best practices. Develop and maintain strong relationships with internal teams and external channel partners to support business growth. Conduct ad hoc reporting and analysis for executive leadership to support strategic decision-making. Support testing and validation for new Salesforce instance builds and system enhancements. Identify areas for growth and propose actionable project plans that drive business impact. What you will bring: Bachelors degree in Business Administration, Data Analytics, Marketing, or a related field. 35+ years of experience in Sales Operations, Business Analysis, or Sales Enablement. Proven experience as a Salesforce.com administrator or power user, preferably within a GTM environment. Strong understanding of sales processes, KPIs, and enablement strategies. Excellent analytical, problem-solving, and project management skills. Exceptional communication and presentation abilities with a customer-focused mindset. Proficiency in Excel, Power BI, or other data visualization tools is a plus. Ability to work effectively across departments and manage multiple priorities in a fast-paced environment. Position Type/Expected Hours of Work: This is a full-time position, onsite a minimum of 3 days/week. Why Join Us: This is more than a roleits a chance to help launch a groundbreaking technology that will transform cancer surgery. Youll have the autonomy, resources, and support to build Commercial Excellence from the ground up, while working alongside a passionate team driven by purpose and impact. Lumicell is committed to a Diverse and Inclusive workplace. We strive to recruit candidates who will bring inclusive mindsets and contribute to our values. Lumicell is an Equal Opportunity Employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Lumicell will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
    $51k-80k yearly est. 30d ago
  • 911 Diversion Specialist Monday-Friday 11pm - 7am

    Contact Community Services Inc. 3.7company rating

    East Syracuse, NY jobs

    Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contacts main office and the Onondaga County E-911 center. The Diversion Specialist plays a pivotal role in Onondaga Countys Person in Crisis (PIC) Navigation Program. This position provides immediate mental health support and crisis intervention to individuals in distress who contact Onondaga County 911. This role is crucial in ensuring that individuals experiencing mental health or substance use crises receive appropriate care and support. This position may be scheduled as either a 911 crisis counselor or a PIC coordinator at the Onondaga County E-911 Center. Duties and Responsibilities 911 Crisis Counselor Respond to 911 calls involving mental health and substance use crises, providing telephonic support with compassion and in accordance with the organizations training and scope Conduct initial assessments to determine the mental health and substance use needs of individuals in crisis Develop and implement crisis intervention plans tailored to the individuals needs, including telephonic de-escalation, referrals to community resources, or connection to community safety net programs Refer calls needing a high level of care to appropriate emergency responders, including police, fire, EMS, and human service dispatch team and collaborate with E-911 staff and emergency responders to ensure coordinated care Offer follow-up support and referrals to appropriate mental health and substance use services and resources PIC Coordinator Receive and prioritize requests for human service dispatch from 911 crisis counselor, law enforcement, and other emergency services personnel Dispatch appropriate human service response in a timely and efficient manner, ensuring coordination with person in crisis, community response team, law enforcement, and EMS Monitor the status of ongoing responses, relay information between responders, and provide updates to E-911 and partners as needed Support E-911 Technical Advisor by reviewing all incoming calls to determine appropriateness of human service response General Responsibilities Ensure successful implementation of the PIC Navigation Program general order guidelines and protocols Support EMS in connecting individuals to treatment or appropriate services following a mental health or substance use crisis, including opioid overdoses or other opioid-related emergencies Facilitate education and access to treatment, prevention, and recovery services, including for persons with opioid use disorder, substance use disorder, and mental health conditions Maintain accurate and timely documentation of all interactions and interventions, in both E-911 CAD system and Contacts iCarol system Act as call center Crisis Specialist responding to 988, 211, and community crisis lines, as scheduled Participate in ongoing training and professional development to stay current with best practices in crisis intervention, human services emergency response, mental health, and substance use Regularly achieve a satisfactory or above rating for calls monitored on assigned lines Meet call center performance metrics, as defined by agency and accrediting bodies Uphold confidentiality and adhere to ethical guidelines while handling sensitive information Attend agency and division staff meetings and approved professional development opportunities to remain knowledgeable about best practices, policies, and protocols Complete all required program and/or funder training and all required agency training such as NYS Mandated Reporter, Sexual Harassment etc Education Requirements Associate degree in a mental health, social work, psychology, counseling, or related human services field is required. Bachelors degree strongly preferred. Advanced degrees (e.g., MSW, MA in Counseling, etc.) may substitute for some or all required experience. Previous Experience Requirement Required: At least 1 year of experience in a mental/behavioral health setting, ideally involving crisis intervention, suicide prevention, or work in a crisis call center. Experience in de-escalation, risk assessment, and coordinating care or referrals for individuals in crisis is highly valued. Candidates with higher levels of education may be considered in lieu of direct crisis experience, provided they demonstrate a strong understanding of crisis response principles and practices. Knowledge and Skills Needed to Perform Effectively in this Position Strong empathy, active listening, communication, teamwork, and interpersonal skills Excellent verbal and written communication skills, with the ability to convey complex information clearly and compassionately Strong problem-solving abilities and critical thinking skills to assess needs, adjust to rapidly changing situations, handle various types of crises and provide appropriate referrals Ability to work under pressure and handle high call volumes while maintaining a calm demeanor Proficiency in using computer systems and databases for documentation and resource navigation Function autonomously and exercise good judgment and decision-making skills Efficiently manage multiple tasks simultaneously, including answering calls, documenting information, and coordinating with partnering agencies Work closely with team members and supervisors to ensure seamless operations Additional Requirements Must submit to and pass background checks including fingerprinting and educational verification if required. Successful completion of standardized training program within scheduled timeframe, as determined by Inform USA and American Association of Suicidology accreditation standards Required to pass AAS Crisis Specialist and Inform USA Community Resource Specialist certification exams as soon as eligible and meet qualifications to maintain certifications Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend). Recognize and value diversity within the work environment. Be an effective team player, value and be respectful of individual differences Access to reliable daily transportation to travel to E-911 and office sites as needed. This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment. Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone. Regular walking, driving, and the ability to lift up to 20 pounds. Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the positions scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an at will employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Compensation details: 25-27 Hourly Wage PI6ddd209f639c-31181-38430038
    $37k-46k yearly est. 8d ago
  • Mobile Collections Specialist

    Cordant Health Solutions 4.2company rating

    Kokomo, IN jobs

    We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Howard County, Indiana. The ideal candidate will be located in Kokomo with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday - Friday 11AM-7PM Pay Range: $16-$18 *Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.
    $16-18 hourly 60d+ ago
  • Mobile Collections Specialist

    Cordant Health Solutions 4.2company rating

    Indianapolis, IN jobs

    We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Marion County, Indiana. The ideal candidate will be located in Indianapolis with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday - Friday 12:00pm - 8:00pm (with occassional afterhours Emergency Collections) Pay Range: $16.00 - $18.00 * Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123
    $16-18 hourly 60d ago
  • Mobile Collections Specialist

    Cordant Health Solutions 4.2company rating

    Huntington, IN jobs

    TITLE Mobile Collections Specialist ABOUT THE ORGANIZATION Cordant Health Solutions has over 29 successful years as a highly recognized leader in the toxicology industry, providing solutions for clinicians, criminal justice agencies and treatment providers involved with substance use disorder and criminal justice cases. We are looking for highly motivated and compassionate individuals who want to be part of our organization's dedication to making a difference in the lives of those we serve! Cordant's testing protocols and digital case-management tools allow us to provide accurate and actionable results, helping clients become more efficient and effective in monitoring patient adherence, reduce risk, and support participants so they achieve success in their program goals. At Cordant Health Solutions , we are made up of motivated and compassionate team members who are all part of the solution! LOCATION Huntington, IN FULL-TIME/PART-TIME Full-Time DESCRIPTION We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Huntington County, Indiana. The ideal candidate will be located in Huntington with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11:00am-7:00pm Pay Range: $16-$18 *Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participants home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordants standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance. EOE STATEMENT Cordant Health Solutions is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. PI73f288761007-31181-38730960
    $16-18 hourly 8d ago
  • Mobile Collections Specialist

    Cordant Health Solutions 4.2company rating

    Jeffersonville, IN jobs

    We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Clark County, Indiana. The ideal candidate will be located near Jeffersonville with the ability to travel within a 45-mile radius. In this role, you will be performing home-based specimen collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva), or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11am-7pm Pay Range: $16-$18 *Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of IN DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123
    $16-18 hourly 60d+ ago

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