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Operations Manager jobs at CHILDREN'S RESCUE FUND - 443 jobs

  • Operations Manager - Hope House

    Childrens Rescue Fund 4.1company rating

    Operations manager job at CHILDREN'S RESCUE FUND

    PRIMARY FUNCTION/PURPOSE: Responsible for the production, procurement, and planning of the daily operations. Ensure that the facility is following OTDA, NYDSS and DHS regulations. Manage the maintenance staff and serve as a liaison to the Program Director in the absence of the Director of Building Operations. PRIMARY RESPONSIBILITIES: Provide direct supervision to the maintenance staff. Ensure timely and effective resolutions to maintenance and repair issues to ensure a clean, safe and secure facility. Assure emergency calls for security and maintenance/repair issues are resolved effectively and in a timely manner. Maintain tracking systems for all maintenance-related requests and document all maintenance and repair work as required by program services and regulatory agencies. Assess security and/or maintenance/repair issues as they arise and take appropriate action to resolve, including making minor repairs. Oversee inventory control systems, including monitoring, receiving and storing supplies to ensure security, maintenance and availability necessary for facility operations and client services. Oversee turnover rate and ensure that units are ready for occupancy within a timely manner. Generate regular and, as requested, special reports related to maintenance and inventory. SECONDARY RESPONSIBILITIES: Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of procedures. Work in conjunction with the safety supervisors to always ensure staff appropriateness. In the absence of the DBO, contact local vendors when needed, ensure that Operation critical files, contacts, inspections are updated to ensure compliance with regulatory mandates. Serve as a liaison between security and operations in the absence of the Director of Building Operations Participate in training and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance. ADMINISTRATIVE RESPONSIBILITIES: Conduct daily audit of both the Safety Monitor's Desk Log, and the Supervisor's Desk Log for accuracy and content. Prepares/conducts Employee Appraisal Evaluations in a timely and thorough manner. Prepares and audits Incident/Accident Reports. Maintain and schedule vans daily usage. Prepares written reports as required by the Director of Building Operations. Oversee and supervise department staff in the utilization of the DHS Client Assistance and Re-housing System (CARES) System regarding Intake Check-In, Incident Reports, and Facility Bed Management. MINIMUM QUALIFICATIONS: High school diploma or equivalent. Four years' experience in Building Maintenance with management skills and staff supervision. Three to five years of experience in maintenance and materials management. Must have an active New York State Security Guard License. Good communication/writing skills, experience working with families / homeless population. Must meet all the requirements regarding the Security Guard Act of 1992. Must have Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems in Homeless Shelters (F-80). Experience with direct hands on maintenance repair ability and skillset. Must successfully complete a background investigation. Valid New York State Driver's License. Other Requirements (including Physical Demands) May be required to work long hours and a varied schedule to meet job demands and deadlines. Periodically may bend, lift, and carry objects weighing up to seventy-five pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement - Children's Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1
    $55k-68k yearly est. Auto-Apply 14d ago
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  • Senior Manager, Contracts

    Westchester Medical Center Health Network 4.5company rating

    Suffern, NY jobs

    The Sr. Manager, Contracts collaborates with internal business personnel with respect to implementing contract terms upon full execution of agreement to facilitate operations, monitor contract term expirations, potential renewals, and anniversary dates. Responsibilities: • Responsible for drafting amendments and contracts. • Answer all incoming telephone calls and inquiries for legal department relating to contracts. • Assists with drafting physician agreements and clinical services agreements. • Obtains fair market value analysis assessments and review for market area. • Report status of current contract statuses and processes to senior management with respect to physician and clinical agreements. • Creates language standards and rules for existing and new contracts. • Serves as a liaison between internal and external parties during contract development and negotiation stages. • Drafts termination letters and breach notices. • Resolves any existing contract conflicts. • Acts as a liaison between Legal and Outside Counsel for all physician contracting arrangements. • Oversees physician payment process relating to: (i) Physician and Mid-levels Professional Development Allowances through Concur Solutions to ensure compliance with contract terms and travel and reimbursement policy; (ii) Medical Directorships; (iii) Physician Employment Agreement; (iv) Physician Services Arrangements; (v) Production Compensation; (vi) Quality Incentive Payments; (vii) Base Salary adjustments; and (viii) any other required contractual Physician payment all in accordance with contract terms. • Manages Contract Disbursement Coordinator Staff (1) daily for follow up and issuance of physician payments. • Serves as the go-to person for all physician related payments as it relates to the Western Region. • Acts as a liaison between WMC Attorneys and Senior Management for the Western Region. • Responsible for maintaining contact with Finance for all contract required and related payments for contractual payment obligations and timeliness. • Logs in and process all contract requests into contract log. • Prepares contract word versions and drafting package for every contract to WMC attorney for review. • Assists with execution of contracts on a daily basis and maintains appropriate contact with all internal departments for status inquiries on contracts. • Processes all legal invoices for payment and track costs of payments. • Onboards new employees to Department, as needed. • Performs other duties as assigned. Qualifications/Requirements: Experience: 5 years in contract management or related experience required. Education: Bachelor's degree required. Master's degree preferred.
    $120k-168k yearly est. 2d ago
  • Administrative Manager-Inpatient Operations-Mount Sinai Hospital-Full Time Day

    Mount Sinai Health System 4.4company rating

    New York, NY jobs

    The Administrative Manager oversees the administrative, operational and financial activities of a department or medical care unit, typically with oversight of 1-2 areas. Ensures the successful coordination and delivery of the day-to-day operations including staffing and administration of policies and procedures. Bachelors degree in business related field preferred, or equivalent combination of education and applicable work experience (some in a supervisory preferred). 4+ years of related business experience with competency in applying general personnel practices, accounting and budgeting principles and coordination of one or more major administrative functions. 1. Establishes major schedules, task assignments and allocation of manpower, space and equipment to ensure conformance with departmental goals and objectives. 2. Administers departmental contracts and grants in accordance with MSMC policies and sponsors requirements regarding the maintenance of records, reports, controls and conditions governing expenditure of funds. 3. Recommends changes in operational policies and procedures to ensure compliance with the organizations guidelines. Ensures activities are in compliance with federal, state and local regulations and/or guidelines. 4. Assists in the determination of fiscal requirements and prepare budgetary recommendations; monitors, verifies and reconciles expenditure of budgeted funds. 5. Ensures the adherence to budget parameters. 6. Maintains liaison with all levels of administration, faculty and/or outside organizations to coordinate operational activities, to accomplish directives and to facilitate the resolution of problems. 7. Prepares operational and financial reports and analyses. Setting forth progress, adverse trends and appropriate recommendations or conclusions. 8. May serve as the departments liaison with administrative and professional staff regarding MSMC policies and procedures, personnel administration, grant administration and budgetary preparation and control. 9. Interprets and administers personnel policies such as hiring, performance appraisals, training, disciplining and salary recommendations. Ensures compliance with federal, state and local regulations regarding equal pay and equal employment. 10. Assists in the planning of short and long-range goals for the department, unit or division. Prepares and evaluates proposals to implement new programs and expand existing ones. 11. Assists in the implementation of quality assurance programs and monitoring activities to meet standards and regulations of accrediting agencies such as JCAHO, CARF and New York State and City Department of Health.
    $59k-82k yearly est. Auto-Apply 27d ago
  • Community Operations Director - Region 2 (Market Cluster 2 - NY Community 3, 4, 5)

    Senior Medical Officer (Physician) In Atlanta, Georgia 4.5company rating

    Syracuse, NY jobs

    This role serves as a cross-functional operational leader, working collaboratively across the organization to define, optimize, and standardize business processes and operating procedures. It involves partnering with system end-users to design efficient workflows, implement cross-functional process improvements, and documenting operational policies. The role actively contributes to system and operational enhancement efforts by collaborating with Product, Technology, and Clinical leadership, ensuring technology is effectively leveraged to support business needs. It requires strong leadership, communication, and negotiation skills to influence operations across departments, foresee enterprise-level implications of changes, and manage risks and issues through resolution. With strong organizational and time management abilities, this individual provides operational expertise to market leadership, supports execution of P&L goals, and serves as a subject matter expert and guide to peers and teams across the enterprise. Dyad partner to the CMD bringing together operational and clinical excellence to lead the community. Work collaboratively across the business to define, optimize, and evolve standard operating procedures and business process standardization across the enterprise Work with system/technology end-users to develop optimal system workflows to enable desired business process; Identify and implement cross-functional process improvements Document operational policies and procedures Working collaboratively with Product leadership, leverage understanding of business process to participate in future requirements gathering for system or operational enhancements or selection, across the enterprise Collaborate with Product, Technology and Clinical leadership to optimize and maximize use of selected technology Lead, persuade, influence, and negotiate with respect to market operations, as well as within Operations Department and among other supporting departments Understand and foresee enterprise/company implications of subtle detail changes Track issues/risks and follow through on resolution with departmental leads; Strong verbal and written communication and interpersonal skills, including demonstrated ability to communicate effectively and tactfully to internal and external stakeholders Possess highly effective time management and organizational skills to independently manage self to achieve multiple objectives and meet deadlines Work and collaborate effectively within a team environment; Contribute to organization's growth and profitability by providing operational expertise to market leadership Serve in a leadership role, providing subject matter expertise, guidance, and direction to team and peers. For P&L, remains consulted and informed and is responsible for executing against the goals and targets. Job Requirements Required Qualifications: Education: Bachelor's Degree preferred, but candidates may be considered with 7-10 years' work experience in healthcare operations (physician practice and/or home health operations preferred) Experience: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills Skills: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills. Physical and Mental Requirements - Ability to lift up to 20 lbs. - Ability to stand/sit for extended periods. - Visual acuity and fine motor skills. - Ability to travel to locations as needed. Travel: up to 25% required (overnight) Work Environment: Hybrid Pay Range: $124,000-$195,300 Bonus: 20% Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
    $124k-195.3k yearly Auto-Apply 57d ago
  • Community Operations Director - Region 2 (Market Cluster 2 - NY Community 1, 2)

    Senior Medical Officer (Physician) In Atlanta, Georgia 4.5company rating

    Rochester, NY jobs

    This role serves as a cross-functional operational leader, working collaboratively across the organization to define, optimize, and standardize business processes and operating procedures. It involves partnering with system end-users to design efficient workflows, implement cross-functional process improvements, and documenting operational policies. The role actively contributes to system and operational enhancement efforts by collaborating with Product, Technology, and Clinical leadership, ensuring technology is effectively leveraged to support business needs. It requires strong leadership, communication, and negotiation skills to influence operations across departments, foresee enterprise-level implications of changes, and manage risks and issues through resolution. With strong organizational and time management abilities, this individual provides operational expertise to market leadership, supports execution of P&L goals, and serves as a subject matter expert and guide to peers and teams across the enterprise. Dyad partner to the CMD bringing together operational and clinical excellence to lead the community. Work collaboratively across the business to define, optimize, and evolve standard operating procedures and business process standardization across the enterprise Work with system/technology end-users to develop optimal system workflows to enable desired business process; Identify and implement cross-functional process improvements Document operational policies and procedures Working collaboratively with Product leadership, leverage understanding of business process to participate in future requirements gathering for system or operational enhancements or selection, across the enterprise Collaborate with Product, Technology and Clinical leadership to optimize and maximize use of selected technology Lead, persuade, influence, and negotiate with respect to market operations, as well as within Operations Department and among other supporting departments Understand and foresee enterprise/company implications of subtle detail changes Track issues/risks and follow through on resolution with departmental leads; Strong verbal and written communication and interpersonal skills, including demonstrated ability to communicate effectively and tactfully to internal and external stakeholders Possess highly effective time management and organizational skills to independently manage self to achieve multiple objectives and meet deadlines Work and collaborate effectively within a team environment; Contribute to organization's growth and profitability by providing operational expertise to market leadership Serve in a leadership role, providing subject matter expertise, guidance, and direction to team and peers. For P&L, remains consulted and informed and is responsible for executing against the goals and targets. Job Requirements Required Qualifications: Education: Bachelor's Degree preferred, but candidates may be considered with 7-10 years' work experience in healthcare operations (physician practice and/or home health operations preferred) Experience: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills Skills: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills. Physical and Mental Requirements - Ability to lift up to 20 lbs. - Ability to stand/sit for extended periods. - Visual acuity and fine motor skills. - Ability to travel to locations as needed. Travel: up to 25% required (overnight) Work Environment: Hybrid Pay Range: $124,000-$195,300 Bonus: 20% Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
    $124k-195.3k yearly Auto-Apply 57d ago
  • Director, Customer Insights - Market Access

    Regeneron Pharmaceuticals 4.9company rating

    Sleepy Hollow, NY jobs

    Regeneron is seeking a Director, Customer Insights - Market Access to join our organization! In this role, a typical day might include: The Director, Customer Insights, Market Access will report into the Executive Director, I&A, Market Access, within the Commercial Strategy and Insights and Analytics (CSI&A) department. This individual will partner with and serve as a strategic advisor for Market Access stakeholders to inform business decisions - including with payers, providers, policymakers and health systems. This includes leading efforts to understand customer needs, behaviors and preferences, translating these insights into actionable strategies that enhance market access, drive growth and improve customer experience across all Regeneron brands. The individual will require a strong understanding of how and when to use specific market research methodologies to drive a high-resolution and up-to-date market understanding, to inform commercial market access strategy and implementation. This role might be for you if you can/have: Lead 1) Lead market research plans and individual projects that inform business decisions for Regeneron's Market Access team Develop 2) Develop innovative Customer Insights plans that align with strategic imperatives for Market Access and Commercial Business Units (CBUs), demonstrating an ability to translate insights gaps into key business questions and inform the optimal research approach 3) Proactively recommend studies that inform critical market access decision-points and address opportunities and challenges Partnership and collaboration 4) Develop and maintain a mutually beneficial partnership with stakeholders across the Market Access team, Regeneron CBUs and CSI&A; strike a balance between project rigor, timelines and ability to influence decisions 5) Manage market access research suppliers to design, scope, execute and analyze research results and develop business implications 6) Partner closely with Market Access, HEOR, Medical Affairs and other stakeholders to shape value propositions and go-to-market approaches that resonate with decision makers across the healthcare ecosystem 7) Collaborate with the Market Access team, CBUs and CSI&A colleagues to influence data capabilities and stay informed on the market access landscape, trends and competitive outlook 8) Work closely with Advanced Analytics partners to effectively measure performance of key market access initiatives via secondary data sources; address related questions from senior leadership Execute 9) Demonstrate proficiency and drive continuous improvement in market access primary research designs and analysis (qualitative and quantitative), and develop customized innovative research solutions to address complex strategic business issues 10) Manage all market access primary research in accordance with internal compliance policies and best practices, with agreed upon preferred vendors 11) Recommend reasonable, evidence driven business-building ideas, while encouraging the use of customer and market insights to inform strategic business decisions 12) Provide support for pricing and contracting strategies, designing patient reimbursement journeys, and developing patient support programs to ensure access to Regeneron medicines and improve patient outcomes * Market access customer insights: lead qualitative and quantitative research with payers, providers, and policy stakeholders to understand evolving access dynamics; integrate payer insights with patient and HCP perspectives to create a holistic view of barriers to access, affordability and adoption; provide forward-looking assessments of policy changes, competitive access strategies and value-based care models; identify key drivers of customer satisfaction and loyalty to inform business strategies. * Pricing and contracting support: collaborate with pricing and contracting teams to incorporate customer insights into pricing strategies and negotiations; analyze competitive pricing models and market dynamics to recommend optimal pricing structures; support the development of contracting frameworks and agreements that align with customer needs and payer expectations; provide insights into value-based pricing models, reimbursement strategies and risk-sharing agreements to enhance market access outcomes. * Patient reimbursement journey design: map the end-to-end patient reimbursement journey to identify pain points and opportunities for improvement; work closely with payers, providers and patient advocacy groups to streamline reimbursement processes and minimize barriers to access; work to uncover solutions to address challenges such as prior authorizations, co-pay assistance and insurance coverage gaps; provide insights to enhance patient affordability programs and ensure equitable access to therapies. 13) Establish, manage and share outcomes from plans that measure and track performance against critical success factors 14) Synthesize insights and analyses from a variety of sources (marketing research, competitive intelligence, secondary data) to inform strategic choices and decisions; develop and present findings to business teams and senior management 15) Consolidate and integrate a variety of market access data and information into actionable and differentiating insights that identify business opportunities/strategies, keeping in mind broader business implications 16) Create compelling presentations that communicate complex insights in a manner that is easily understood and actioned upon 17) Recommend reasonable, evidence driven business-building ideas, while encouraging the use of customer and market insights to inform strategic business decisions To be considered for this opportunity, you must have the following: * BA/BS required * 12+ years of pharmaceutical/biotech commercial experience (or 10+ years with MBA/MS), in roles of increasing accountability; prior experience with market acesss primary research, biologic medicines and in market-leading brands is required * Demonstrated success in using market research to inform and influence important business decisions * 12+ years (or 10+ years for MBA/MS) of relevant pharmaceutical/biotech industry experience in Commercial roles with increasing responsibilities and accountabilities * Experience in survey design, data analysis (including secondary data), managing suppliers, presenting results, and recommending courses of action supported by research findings * Experience in cross-functional communication and consensus building * Strong technical understanding of marketing research methodologies and deep knowledge and experience across multiple complex research tools * Strong understanding of data sources and nomenclatures in the product development environment * Demonstrated knowledge of the legal and regulatory environment, as it relates to commercialization in the pharmaceutical/biotechnology industry * Demonstrated flexibility, leadership, influence and emotional intelligence in working across stakeholders * Extensive experience with managing numerous projects concurrently against stringent deadlines in a fast-paced, timeline-driven atmosphere * Strong analytical skills and strategic thinking ability * Concise and impactful written and verbal communication skills * Demonstrated experience in influencing and driving decision making * Expertise in data visualization and data storytelling of market research findings Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels! Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business. For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location. Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc. Salary Range (annually) $180,400.00 - $300,700.00
    $180.4k-300.7k yearly Auto-Apply 60d+ ago
  • Community Operations Director - Region 2 (Market Cluster 2 - NY Community 6, 7, 8)

    Senior Medical Officer (Physician) In Atlanta, Georgia 4.5company rating

    Buffalo, NY jobs

    This role serves as a cross-functional operational leader, working collaboratively across the organization to define, optimize, and standardize business processes and operating procedures. It involves partnering with system end-users to design efficient workflows, implement cross-functional process improvements, and documenting operational policies. The role actively contributes to system and operational enhancement efforts by collaborating with Product, Technology, and Clinical leadership, ensuring technology is effectively leveraged to support business needs. It requires strong leadership, communication, and negotiation skills to influence operations across departments, foresee enterprise-level implications of changes, and manage risks and issues through resolution. With strong organizational and time management abilities, this individual provides operational expertise to market leadership, supports execution of P&L goals, and serves as a subject matter expert and guide to peers and teams across the enterprise. Dyad partner to the CMD bringing together operational and clinical excellence to lead the community. Work collaboratively across the business to define, optimize, and evolve standard operating procedures and business process standardization across the enterprise Work with system/technology end-users to develop optimal system workflows to enable desired business process; Identify and implement cross-functional process improvements Document operational policies and procedures Working collaboratively with Product leadership, leverage understanding of business process to participate in future requirements gathering for system or operational enhancements or selection, across the enterprise Collaborate with Product, Technology and Clinical leadership to optimize and maximize use of selected technology Lead, persuade, influence, and negotiate with respect to market operations, as well as within Operations Department and among other supporting departments Understand and foresee enterprise/company implications of subtle detail changes Track issues/risks and follow through on resolution with departmental leads; Strong verbal and written communication and interpersonal skills, including demonstrated ability to communicate effectively and tactfully to internal and external stakeholders Possess highly effective time management and organizational skills to independently manage self to achieve multiple objectives and meet deadlines Work and collaborate effectively within a team environment; Contribute to organization's growth and profitability by providing operational expertise to market leadership Serve in a leadership role, providing subject matter expertise, guidance, and direction to team and peers. For P&L, remains consulted and informed and is responsible for executing against the goals and targets. Job Requirements Required Qualifications: Education: Bachelor's Degree preferred, but candidates may be considered with 7-10 years' work experience in healthcare operations (physician practice and/or home health operations preferred) Experience: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills Skills: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills. Physical and Mental Requirements - Ability to lift up to 20 lbs. - Ability to stand/sit for extended periods. - Visual acuity and fine motor skills. - Ability to travel to locations as needed. Travel: up to 25% required (overnight) Work Environment: Hybrid Pay Range: $124,000-$195,300 Bonus: 20% Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
    $124k-195.3k yearly Auto-Apply 57d ago
  • Clerical Operations Mgr

    Maimonides Medical Center 4.7company rating

    New York, NY jobs

    About Us We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clincal progams rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. Overview The Clerical Operations Manager is responsible for overseeing and coordinating the daily functions of registration clerks, Financial Investigators, and Patient Service Representatives across the main campus and satellite locations. This role ensures the efficient flow of departmental activities to support high-quality customer service, accurate registration, and timely billing. The manager assists in developing and maintaining revenue cycle practices related to managed care payments and capitation, while also leading the implementation of new outpatient registration systems and processes. Additionally, the Clerical Operations Manager monitors operational and financial reports for accuracy, identifies areas for improvement, and provides training and in-service education to staff to promote efficiency and compliance with organizational standards. Responsibilities * Oversee and manage clerical operations including registration, patient services, and financial investigations across the main campus and satellite locations; recruit, train, evaluate, and discipline staff as needed. * Ensure appropriate staffing coverage, coordinate schedules, process payroll, and maintain employee attendance records to support 24/7 operations. * Monitor registration, billing, and reimbursement processes to ensure accuracy, efficiency, and compliance; implement new systems and workflows to improve operations. * Provide patients without insurance with guidance on financial assistance programs and ensure timely scheduling of post-discharge appointments. * Conduct audits, analyze issues, and implement corrective actions to maintain quality assurance, patient satisfaction, and compliance with hospital policies and standards. * Manage departmental resources including supplies, uniforms, visitor pass system, and staff communications to ensure smooth daily operations. Qualifications * High School diploma or equivalent required; Associate's degree preferred. * Minimum of 2-5 years of healthcare managerial experience required. * At least 2 years of experience with hospital-based registration and scheduling systems. * Proficiency with computer systems used in medical center financial operations. * Strong oral and written communication skills with excellent interpersonal abilities. * Working knowledge of medical terminology and coding. * Ability to read, write, and speak English at a level necessary to perform job responsibilities effectively. Pay Range USD $75,000.00 - USD $85,000.00 /Yr. Equal Employment Opportunity Employer Maimonides Medical Center (MMC) is an equal opportunity employer.
    $75k-85k yearly 56d ago
  • Director of Operations

    Hospital for Special Surgery 4.2company rating

    Islandia, NY jobs

    How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Day (United States of America) Compensation Range What you will be doing The Director of the Ambulatory Surgery Center (ASC) is responsible for the overall clinical and administrative operations of the ASC, ensuring the delivery of high-quality, efficient, and compassionate patient care. The Director leads the center's daily activities, aligning clinical and operational goals with the philosophy, mission, and strategic vision of the Hospital for Special Surgery (HSS). The position is accountable for maintaining compliance with all regulatory and accreditation standards, fostering a culture of excellence, and driving continuous improvement in patient care, safety, and staff engagement. Develops and maintains effective working relationships with physicians, hospital leaders, and ASC Board members. Serves as a visible and effective leader, fostering collaboration, accountability, and engagement among staff. Serves as a liaison between the ASC and hospital leadership to align policies, procedures, and strategic initiatives. Represents the ASC in hospital committees and systemwide initiatives as appropriate. He/she will work closely with the VP and AVP of Perioperative Services for HSS. Ability to manage multiple priorities, influence stakeholders, and lead change in a dynamic environment. The Director of Operations will have strong management ability and problem-solving skills; ability to manage multiple projects and priorities simultaneously. Ability to understand contemporary performance Improvement processes, such as Lean methodologies and Performance Management. Must be able to interact and negotiate with key stakeholders at the executive level. The role will utilize transformational leadership in partnership with employees to develop goals and objectives consistent with organizational mission and philosophy. The position has a matrixed reporting relationship to both the ASC Board and the EVP & COO. Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.
    $86k-169k yearly est. Auto-Apply 60d+ ago
  • Director of Operations (New Program)

    Urban Pathways, Inc. 3.9company rating

    New York, NY jobs

    The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City's most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director, the Director of Operations ensures that the operations of the facility including maintenance, repair, fire safety, kitchen operations, and security comply with regulatory agency policies and procedures. The Director of Operations works in collaboration with the Director of Social Services and clinical staff to ensure the safety of all clients. The Director of Operations supervises all operations staff. The Director of Operations will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities Manages and ensures that performance-based incentives and all other operations related goals of the program are met effectively. Oversees implementation of organizational and program policies and procedures. Manages the operations team including operations supervisor(s), kitchen, maintenance, and security, and provides strong leadership. Meets weekly with all direct reports for individual supervision. Oversee all security staff. Ensures all fire safety guidelines are executed and documented as required. Ensure security guards perform building security and inspection rounds. Ensure security guards monitor resident behavior, medication and other related activities. Assists in monitoring resident/client medication as required. Ensure medication delivery is properly documented in appropriate logbook in the absence of social service staff, as mandated by program. Oversee all maintenance staff. Ensures all operations equipment and appliances are in good working order. Provides recommendations for repair, upgrade or replacement. Monitors cleanliness and maintenance of facility. Ensures work orders and requests for repairs are completed in a timely manner. Oversee and maintains the building's plumbing, heating, cooling electrical, telephone, safety/emergency systems. Oversee and approves work orders and requests for repairs. Monitors key and lock changes for residents and staff as needed. Maintains computerized work order and violations monitoring systems. Develops preventive maintenance programs for all buildings and systems. Develops a routine maintenance schedule and ensures that it is adhered to. Oversee all kitchen staff. Ensures all operations equipment and appliances are in good working order and provides recommendations for repair, upgrade or replacement. Ensures site menus comply with all Urban Pathways and regulatory and funding agency regulations, policies and procedures. Oversee kitchen operations, food ordering, and monitors kitchen supply and food inventories and orders. Ensures kitchen area and equipment are kept in a clean and sanitary manner. Oversee implementation of and compliance with Urban Pathways' Closed-Circuit Television (CCTV) Monitoring and Recording of Public Areas for safety and security purposes. Monitors maintenance of facility, and ensures compliance with health, safety, fire codes and all other Urban Pathways and regulatory/funding agency requirements. Represents Urban Pathways and resolves facility violations. Ensure proper implementation of all inventory controls as required. Participates in the development of Urban Pathways program policies and procedures. Oversee client/resident relocations as needed. Facilitate inspections and maintain all safety equipment in good working order. Works closely with the Program Director to manage emergency situations. Operates program vehicle as required. Is on-call to address emergency needs on a twenty-four-hour basis. Administrative Completes, submits and maintains timely and accurate statistical reports and other reports mandated by Urban Pathways, regulatory and funding agencies. Prepares and monitors staffing schedules according to program needs and Urban Pathways and contractual requirements. Assesses, coordinates and facilitates staff training. Ensures timely evaluations of operation staff, identifies areas for improvement and corrective actions as needed. Monitors performance and maintains warranties on all contracted services. Provides back-up administrative coverage in the absence of the Program Director and/or Director of Social Service as appropriate. Monitors and ensures accuracy of employee timekeeping and payroll systems. Collaborates with the Program Director and Human Resources to recruit, hire and onboard new program staff. Ensures that client activities and incident reporting in AWARDS and other web-based applications are accurate and timely. Takes an active role in incident, investigation documentation and reporting. Ensures accountability in the purchasing of supplies and keeps expenditures within budgetary limitations. Oversee/prepares submission of all necessary purchase orders and checks requests. Community Relations Develops and maintains ongoing relationships with community services and resources. Represents Urban Pathways at governmental, community or agency meetings as required. Communication Communicates verbally and in writing in a professional manner at all times. Facilitates/attends staff meetings, trainings, and supervisory sessions. Responds to all communications including telephone, email and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience High School Diploma / GED or equivalent is required. Some college is preferred. Minimum of three years building operations and security experience with at least two years of supervisory experience, preferably in a social service facility. Experience with individuals experiencing homeless and/or mentally illness and substance abuse population preferred. Skills & Competencies Strong computer skills and knowledge of Microsoft office (e.g. Word, Outlook, Excel, etc.). Knowledge of web-based applications for building maintenance and operations. Strong written and verbal communication skills. Strong problem-solving skills and resourcefulness. Plumbing, heating, carpentry and electrical experience and ability to perform routine repairs. Work effectively with individuals from diverse backgrounds and cultures. Bi/Multi-lingual a plus. Licenses Coordinator of Fire Safety and Alarm Systems in Homeless Shelters - F 80 or ability to obtain within three months of employment based on program needs. Fire Safety Certificate - ability to obtain within six months. First Aid, CPR, AED - ability to obtain within three months. Valid Security Guard License. A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards. Food Handler certification a plus. Capabilities May be required to work a flexible schedule including weekends, holidays, and evenings. Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.). Desire to perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Comfortable with using public transportation to travel to and from various programs sites Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health. Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future. Paid Time Off: Generous paid time off, including vacation, holidays, and personal days. Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career. Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs. Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support. Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues. Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.
    $63k-148k yearly est. Auto-Apply 60d+ ago
  • Director of Operations (New Program)

    Urban Pathways, Inc. 3.9company rating

    New York, NY jobs

    Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City's most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director, the Director of Operations ensures that the operations of the facility including maintenance, repair, fire safety, kitchen operations, and security comply with regulatory agency policies and procedures. The Director of Operations works in collaboration with the Director of Social Services and clinical staff to ensure the safety of all clients. The Director of Operations supervises all operations staff. The Director of Operations will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities Manages and ensures that performance-based incentives and all other operations related goals of the program are met effectively. Oversees implementation of organizational and program policies and procedures. Manages the operations team including operations supervisor(s), kitchen, maintenance, and security, and provides strong leadership. Meets weekly with all direct reports for individual supervision. Oversee all security staff. Ensures all fire safety guidelines are executed and documented as required. Ensure security guards perform building security and inspection rounds. Ensure security guards monitor resident behavior, medication and other related activities. Assists in monitoring resident/client medication as required. Ensure medication delivery is properly documented in appropriate logbook in the absence of social service staff, as mandated by program. Oversee all maintenance staff. Ensures all operations equipment and appliances are in good working order. Provides recommendations for repair, upgrade or replacement. Monitors cleanliness and maintenance of facility. Ensures work orders and requests for repairs are completed in a timely manner. Oversee and maintains the building's plumbing, heating, cooling electrical, telephone, safety/emergency systems. Oversee and approves work orders and requests for repairs. Monitors key and lock changes for residents and staff as needed. Maintains computerized work order and violations monitoring systems. Develops preventive maintenance programs for all buildings and systems. Develops a routine maintenance schedule and ensures that it is adhered to. Oversee all kitchen staff. Ensures all operations equipment and appliances are in good working order and provides recommendations for repair, upgrade or replacement. Ensures site menus comply with all Urban Pathways and regulatory and funding agency regulations, policies and procedures. Oversee kitchen operations, food ordering, and monitors kitchen supply and food inventories and orders. Ensures kitchen area and equipment are kept in a clean and sanitary manner. Oversee implementation of and compliance with Urban Pathways' Closed-Circuit Television (CCTV) Monitoring and Recording of Public Areas for safety and security purposes. Monitors maintenance of facility, and ensures compliance with health, safety, fire codes and all other Urban Pathways and regulatory/funding agency requirements. Represents Urban Pathways and resolves facility violations. Ensure proper implementation of all inventory controls as required. Participates in the development of Urban Pathways program policies and procedures. Oversee client/resident relocations as needed. Facilitate inspections and maintain all safety equipment in good working order. Works closely with the Program Director to manage emergency situations. Operates program vehicle as required. Is on-call to address emergency needs on a twenty-four-hour basis. Administrative Completes, submits and maintains timely and accurate statistical reports and other reports mandated by Urban Pathways, regulatory and funding agencies. Prepares and monitors staffing schedules according to program needs and Urban Pathways and contractual requirements. Assesses, coordinates and facilitates staff training. Ensures timely evaluations of operation staff, identifies areas for improvement and corrective actions as needed. Monitors performance and maintains warranties on all contracted services. Provides back-up administrative coverage in the absence of the Program Director and/or Director of Social Service as appropriate. Monitors and ensures accuracy of employee timekeeping and payroll systems. Collaborates with the Program Director and Human Resources to recruit, hire and onboard new program staff. Ensures that client activities and incident reporting in AWARDS and other web-based applications are accurate and timely. Takes an active role in incident, investigation documentation and reporting. Ensures accountability in the purchasing of supplies and keeps expenditures within budgetary limitations. Oversee/prepares submission of all necessary purchase orders and checks requests. Community Relations Develops and maintains ongoing relationships with community services and resources. Represents Urban Pathways at governmental, community or agency meetings as required. Communication Communicates verbally and in writing in a professional manner at all times. Facilitates/attends staff meetings, trainings, and supervisory sessions. Responds to all communications including telephone, email and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience High School Diploma / GED or equivalent is required. Some college is preferred. Minimum of three years building operations and security experience with at least two years of supervisory experience, preferably in a social service facility. Experience with individuals experiencing homeless and/or mentally illness and substance abuse population preferred. Skills & Competencies Strong computer skills and knowledge of Microsoft office (e.g. Word, Outlook, Excel, etc.). Knowledge of web-based applications for building maintenance and operations. Strong written and verbal communication skills. Strong problem-solving skills and resourcefulness. Plumbing, heating, carpentry and electrical experience and ability to perform routine repairs. Work effectively with individuals from diverse backgrounds and cultures. Bi/Multi-lingual a plus. Licenses Coordinator of Fire Safety and Alarm Systems in Homeless Shelters - F 80 or ability to obtain within three months of employment based on program needs. Fire Safety Certificate - ability to obtain within six months. First Aid, CPR, AED - ability to obtain within three months. Valid Security Guard License. A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards. Food Handler certification a plus. Capabilities May be required to work a flexible schedule including weekends, holidays, and evenings. Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.). Desire to perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Comfortable with using public transportation to travel to and from various programs sites Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health. Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future. Paid Time Off: Generous paid time off, including vacation, holidays, and personal days. Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career. Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs. Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support. Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues. Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.
    $63k-148k yearly est. 27d ago
  • Revenue Operations (RevOps) Manager

    Passage Health 4.3company rating

    New York, NY jobs

    Compensation: $110 - 150k + equity Passage Health is a fast-growing start-up, on a mission to improve the quality and accessibility of autism care through dynamic software solutions. The diagnosis rate for autism has skyrocketed in the last 10 years to 1 in 36 children. Those children will have to wait up to 1 year to receive therapy as service providers, hampered by antiquated technology, are struggling to meet surging demand. We are building a modern electronic medical record (EMR) that will revolutionize the $460B autism care market. About this role We are hiring a Revenue Operations Manager to serve as a core member of GTM leadership and the architect of Passage's data, insights, and operational excellence across Sales and Marketing. As Passage's first dedicated RevOps leader, you will create the analytical and operational backbone that drives our growth engine. You will work hand-in-hand with the CEO and GTM leadership to define the metrics that matter, uncover opportunities, shape strategic decisions, and ensure our revenue teams are running with focus, precision, and scale. Your work will directly influence company strategy, GTM performance, and Passage's trajectory as we hit major growth milestones. This is a high-impact, highly visible leadership role for someone who thrives in a fast-paced, collaborative environment. What You'll Do Partner with GTM leadership and the CEO to help set priorities, identify opportunities, and guide decision-making across the growth team Develop the analytical foundation - dashboards, metrics, and insights - that analyzes what's working and not across team performance and strategy Own GTM reporting for board materials, investor updates, and strategic planning Manage our tooling and systems to increase Sales and Marketing efficiency Help the Sales team prospect faster with the right data and strategic outreach approach What You'll Bring 3+ years of experience in RevOps, BizOps in early stage start ups and /or consulting experience - ideally in SaaS or health tech Strong analytical and systems mindset - you can translate data into insights, dashboards and actions Experience building and managing GTM systems and processes (i.e., across HubSpot, Clay, spreadsheets, analytical tools, etc.) Collaborative team player with strong communication and influence across cross-functional teams and leadership Ability to balance strategic thinking with hands-on execution in a fast-paced, high-growth environment High ownership mindset and comfort operating independently in a fast-moving, ambiguous environment Strong decision-making, prioritization, and project management skills to move multiple initiatives forward at once Willingness to work in person at our NYC office 3 days a week Why Passage Health As an early employee, you will have the opportunity to make a tremendous impact on the company and our users. Make an impact on families and providers nationwide Preference for working in a collaborative, fast-paced environment that offers new challenges and opportunities for growth Competitive salary and equity compensation. Healthcare, dental, and vision benefits. Passage Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $110k-150k yearly Auto-Apply 19d ago
  • Financial Operations Regional Director

    Solaris Health Holdings 2.8company rating

    Lake Success, NY jobs

    Full-time Description The Financial Operations Regional Director is an integral part of the Corporate Financial Operations team and expected to participate in the financial analysis necessary for the successful attainment of Solaris's operational and financial goals. The Financial Operations Regional Director has responsibility and is accountable for the planning, reporting and analysis functions within Financial Operations. Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Assist with affiliate month-end close and operational processes, as necessary. Guarantees accurate and timely preparation, processing, distribution, and retention of all financial reports and records related to financial operations. Provides financial insight and input to the affiliate strategic initiatives, including overseeing pro forma development for organic growth opportunities, new locations, additional service lines, and ancillary revenue opportunities. Collaborates with MSO and affiliate leadership to ensure affiliate-based operations are staffed and appropriately managed. Directs preparation of annual affiliate operating budgets, strategic plans, and monthly financial/operational reporting for all respective affiliates. Directs regional analyst staff in all financial reporting responsibilities according to company policy. Assists in the preparation of detailed monthly budget variance reports to management in the review of operational performance, financial performance, revenue trends, and expense management. Continue to enhance business intelligence by utilizing new enterprise tools for creating reporting and analytics that meet company needs. Monitor and maintain key operational performance measures. Work with appropriate leadership teams to understand, develop, and communicate operational and expense data requests/reports. Interpret and present data for decision-making needs. Completes and/or reviews financial justifications for operational opportunities. Coordinates all ad-hoc financial, operational, and data mining reporting requests under the responsibility of financial operations. Understanding of methodologies for performing financial and opportunity analysis of proposals. Assist with the annual external audit process and help coordinate data requests, variance analyses, and its overall completion. Primarily responsible for calculating physician compensation. Collaborates with physicians regarding their overall productivity and compensation, able to tie physician performance with physician bonus amounts. Assists the Business Development, Managed Care, FP&A, Operations & Accounting teams on special projects. Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS CPA or CHFP preferred. KNOWLEDGE | SKILLS | ABILITIES Excellent communication skills, both written and verbal. Demonstrated ability to lead a team with various levels of experience. Experience hiring, holding staff accountable to expectations and administering corrective action when necessary. Ability to think strategically and solve problems. Ability to establish and maintain effective working relationships with facility staff and corporate staff. Ability to lead with a high degree of emotional intelligence and ethics. Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality. Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level. Self-motivated with strong organizational skills and superior attention to detail. Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes. Capable of working within established policies, procedures and practices prescribed by the organization. Working knowledge of information technology and proficiency with software packages including Excel and Word; data mining and business intelligence software preferred. Knowledge of office administration procedures with the ability to operate most standard office equipment. EDUCATION REQUIREMENTS Bachelor's Degree in related field required; Master's degree preferred. EXPERIENCE REQUIREMENTS Financial and operational analysis experience required including 8+ years experience in financial reporting, financial operations, and/or supply chain financial management Accounting experience for supply chain operations, complex contracts, revenue recognition, general accounting, and facility operations preferred. Previous Practice Management experience highly preferred. REQUIRED TRAVEL Occasional travel to Affiliate may be required. PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%
    $87k-163k yearly est. 8d ago
  • Operations Manager

    Fitt Talent Partners 4.0company rating

    New York, NY jobs

    Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies. We're filling this role for a client, an invite only social community and dating app for those who prioritize their health. Job Description We're looking for an Operations Manager who thrives on structure, precision, and collaboration. This person will serve as the operational backbone of our fast-growing team - managing cross-functional workflows, coordinating events and activations, and ensuring every moving piece runs smoothly and on time. You'll work closely with our CEO, Creative Director, Head of Business Development, and PR agency to translate ideas into action. This role is in-person at our NYC office and includes frequent nights and weekends supporting live events, brand activations, and community experiences. Responsibilities Project & Operational Coordination Manage timelines, task lists, and deliverables across teams (marketing, creative, PR, tech). Build and maintain project schedules, budgets, and accountability check-ins. Maintain organization tools and systems (Asana, Notion, Airtable, Google Workspace, Slack). Track KPIs, prepare recaps, and support leadership with operational reporting. Event & Activation Support Coordinate logistics, vendors, staffing, and run-of-show for events and brand activations. Oversee event prep, load-in/load-out, on-site execution, and real-time troubleshooting. Develop production documents (timelines, budgets, call sheets, contact lists). Be present for nights and weekend events, acting as an on-site point of contact and representative. Manage vendor communication, contracts, and post-event reporting. Community & Partnership Coordination Support and schedule social-media content shoots with our ambassador network, ensuring seamless coordination between creative, social, and partner teams. Maintain relationships with gym and studio partners, aligning activation calendars, membership perks, and co-branded events. Collaborate with the marketing team to ensure partner content and brand moments are executed to our standards. Requirements 3-6 years of experience in operations, project management, or event production, ideally within wellness, lifestyle, hospitality, or startup environments. Highly organized, proactive, and skilled at managing multiple complex projects. Strong communicator comfortable working across teams and with senior stakeholders. Proficient in project-management tools (Asana, Notion, Airtable, Google Workspace, Slack) and familiar with AI-based productivity tools. Calm under pressure and thrives in dynamic, high-energy environments. Passionate about wellness, community, and helping a mission-driven brand grow from the inside out.
    $77k-121k yearly est. Auto-Apply 59d ago
  • Financial Operations Regional Director

    Solaris Health Holdings 2.8company rating

    New Hyde Park, NY jobs

    Job DescriptionDescription: The Financial Operations Regional Director is an integral part of the Corporate Financial Operations team and expected to participate in the financial analysis necessary for the successful attainment of Solaris's operational and financial goals. The Financial Operations Regional Director has responsibility and is accountable for the planning, reporting and analysis functions within Financial Operations. Requirements: ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Assist with affiliate month-end close and operational processes, as necessary. Guarantees accurate and timely preparation, processing, distribution, and retention of all financial reports and records related to financial operations. Provides financial insight and input to the affiliate strategic initiatives, including overseeing pro forma development for organic growth opportunities, new locations, additional service lines, and ancillary revenue opportunities. Collaborates with MSO and affiliate leadership to ensure affiliate-based operations are staffed and appropriately managed. Directs preparation of annual affiliate operating budgets, strategic plans, and monthly financial/operational reporting for all respective affiliates. Directs regional analyst staff in all financial reporting responsibilities according to company policy. Assists in the preparation of detailed monthly budget variance reports to management in the review of operational performance, financial performance, revenue trends, and expense management. Continue to enhance business intelligence by utilizing new enterprise tools for creating reporting and analytics that meet company needs. Monitor and maintain key operational performance measures. Work with appropriate leadership teams to understand, develop, and communicate operational and expense data requests/reports. Interpret and present data for decision-making needs. Completes and/or reviews financial justifications for operational opportunities. Coordinates all ad-hoc financial, operational, and data mining reporting requests under the responsibility of financial operations. Understanding of methodologies for performing financial and opportunity analysis of proposals. Assist with the annual external audit process and help coordinate data requests, variance analyses, and its overall completion. Primarily responsible for calculating physician compensation. Collaborates with physicians regarding their overall productivity and compensation, able to tie physician performance with physician bonus amounts. Assists the Business Development, Managed Care, FP&A, Operations & Accounting teams on special projects. Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS CPA or CHFP preferred. KNOWLEDGE | SKILLS | ABILITIES Excellent communication skills, both written and verbal. Demonstrated ability to lead a team with various levels of experience. Experience hiring, holding staff accountable to expectations and administering corrective action when necessary. Ability to think strategically and solve problems. Ability to establish and maintain effective working relationships with facility staff and corporate staff. Ability to lead with a high degree of emotional intelligence and ethics. Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality. Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level. Self-motivated with strong organizational skills and superior attention to detail. Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes. Capable of working within established policies, procedures and practices prescribed by the organization. Working knowledge of information technology and proficiency with software packages including Excel and Word; data mining and business intelligence software preferred. Knowledge of office administration procedures with the ability to operate most standard office equipment. EDUCATION REQUIREMENTS Bachelor's Degree in related field required; Master's degree preferred. EXPERIENCE REQUIREMENTS Financial and operational analysis experience required including 8+ years experience in financial reporting, financial operations, and/or supply chain financial management Accounting experience for supply chain operations, complex contracts, revenue recognition, general accounting, and facility operations preferred. Previous Practice Management experience highly preferred. REQUIRED TRAVEL Occasional travel to Affiliate may be required. PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%
    $87k-163k yearly est. 9d ago
  • Operations Manager

    UFC Gym 3.5company rating

    North New Hyde Park, NY jobs

    Benefits: Health insurance Training & development Wellness resources We Empower the Fighting Spirit in You! We Offer Compensation package: Competitive base salary plus bonus. Comprehensive health benefits: Full coverage for medical, dental, and vision. Generous paid time off: Ample vacation days, personal leave, and holidays. Free membership perks: Complimentary access to all our fitness centers. Employee discounts and special offers: Exclusive deals on fitness products and wellness services. Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments. A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community. Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost. Expand your client base: Leverage our large member network to grow your business. Ongoing in-house training: Regular workshops and training sessions. Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs! Responsibilities Responsible for hitting a monthly Operations Revenue goals Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club. Hires, trains and develops a strong operational team. Ensure team members always executes the basics in friendliness, cleanliness, punctuality and in dress code. Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience. Maintain an efficient ‘back office.' Order and maintain all supplies. Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports. Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports. Qualifications Highly organized and willing to take leadership responsibilities regardless of situation. Must possess strong oral, presentation and written communication skills. Experience in the Health & Fitness industry. Experience as a manager. Experience in a health club or the hospitality industry. About UFC GYM The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members. Members get everything they need under one roof - robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more! Apply today! We respond to all applications! Compensation: $60,000.00 - $80,000.00 per year Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential - in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here. UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes. UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out! If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at ************** or ******************. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.
    $60k-80k yearly Auto-Apply 58d ago
  • Operations Manager

    Vent Fitness 3.9company rating

    Guilderland, NY jobs

    Job Description Passion / Integrity / Professionalism / Customer Service "Good leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion." ' Jack Welch Leaders Wanted! An Operations Manager at VENT Fitness is a self-motivated individual who thrives on competition and has the ability to motivate a team and inspire members. This person is responsible for creating a hi-energy, positive member experience by ensuring the highest level of customer service to members and guests. Membership to VENT Fitness included. EOE Experience in Retail preferred, Merchandising, inventory Management Sales and Cash handling helpful. Staff Leadership and team building a Must.
    $39k-69k yearly est. 30d ago
  • Operations Manager

    Vent Fitness 3.9company rating

    Guilderland, NY jobs

    Passion / Integrity / Professionalism / Customer Service "Good leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion." ' Jack Welch Leaders Wanted! An Operations Manager at VENT Fitness is a self-motivated individual who thrives on competition and has the ability to motivate a team and inspire members. This person is responsible for creating a hi-energy, positive member experience by ensuring the highest level of customer service to members and guests. Membership to VENT Fitness included. EOE Experience in Retail preferred, Merchandising, inventory Management Sales and Cash handling helpful. Staff Leadership and team building a Must.
    $39k-69k yearly est. 60d+ ago
  • Director Of Operations & Security / Shelter

    Project Redirect 4.2company rating

    New York, NY jobs

    Job DescriptionSalary: The Operations and Security Director works in cooperation and in conjunction with the Site Director and the Director of Social Services. The position ensures the overall operational, safety, and maintenance of the facility. In addition, must cross train the Operations and Security Teams to understand job functions within their designated units. Responsibilities: The Operations and Security Director is responsible for, but not limited to: Operations: Provide the operational supervision of other Directors Provide supervision of facility staff, other assigned programs staff, and oversee external vendors Cooperate with Site Director to ensure goals are met according to contractual obligations Cooperate with senior management for initial/renewal programmatic reports and/or proposals Coordinate inventory procurement, control and expenditures procedures Coordinate and ensure the implementation of all Occupational Safety and Health Administration (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures Identify and ensure adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled, and goals are achieved Provide 24/7 crisis intervention regarding all aspects of operations-related systems Develop operations goals and objectives, and procedures, and implementing changes to existing standards and procedures Design preventative/scheduled operations activities Manage the collection, presentation, and reporting of operations data Maintaining, revising, and updating operations logs, records, and forms Managing the facilities inventory and material and supply needs, and overseeing the purchasing process Preparing and negotiating service contracts and lease provisions Interfacing with labor entities to ensure positive labor relations Soliciting bids for all operations-related work by vendors Overseeing the internal and external operations-related systems, tests, and inspections Performing monthly walk-through to inspect operations at all facilities, including all major building systems Ensuring the proper management of the internal work order and ticketing systems Ensuring regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid Securing licenses needed to operate the facilities legally and safely, and ensuring that all operations staff members maintain their licenses and certifications Coordinating and certifying the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures Recruiting, supervising, monitoring, and evaluating directors, managers, and supervisors to ensure they successfully perform routine daily, weekly, and periodic tasks Establishing and implementing schedules and work assignments for directors, managers, and supervisors Training and coaching directors, managers, and supervisors in supervision, task management, resource management, planning, etc. Supervising other operations staff members when needed Maintaining awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping, and incorporating new developments into the facilities as appropriate Conducting, attending, and participating in facility and professional group meetings to maintain and improve professional competence Maintaining ongoing communication with social services concerning operational issues Working diplomatically to solve problems in the facilities Maintaining professional appearance and behavior Producing, weekly, monthly, quarterly, and annual progress reports Address community groups, residents and staff members to explain available services Attend staff meetings, serve on committees as required and is culturally and linguistically competent Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence Attending meetings of community groups, and government agencies to explain available services and facilities operations Security: Developing departmental goals and objectives, and policies and procedures, and implementing changes to existing standards, policies, and procedures Provides direct supervision of security personnel Managing the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions Responsible for reporting incidents, infractions, etc. Responsible for all record keeping such as, updated logs and accurate record of all safety, security infractions, incidents, etc. Coordinate security plans with senior management, attends to visitors, residents, and the community in general Calls to Police and/or fire department in cases of emergency, such as fire or presence of unauthorized persons Coordinates schedule of personnel to ensure appropriate coverage Provide and assist with coverage as required to ensure overall safety & security of staff, residents, and visitors Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence Personal and Professional Qualifications: 5-7 years facilities management experience, preferably in a residential facility Baccalaureate degree preferred in facilities management, business administration, or related field NYS Security License (preferred) Fire Safety Certification (preferred) Occupational Safety and Health Administration (OSHA) Certification preferred NY Valid Driver License, if authorized to drive agency vehicle Knowledge of operating related equipment, tools, and materials used in the facility Fluent in English and Spanish a plus Knowledge of city, state, and federal building codes and industry standard Proficiency in software applications, including word processing, spreadsheets, and databases Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient
    $55k-102k yearly est. 18d ago
  • DIRECTOR OF OPERATIONS

    Saint Pauls Inc. 3.7company rating

    New York, NY jobs

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Help or transport service Paid time off Training & development Vision insurance SAINT P.A.U.L.S., INC. DIRECTOR OF OPERATIONS Full job description Overview: The Director of Operations is responsible for continually focusing on achieving DHS shelter operations through cost control, client satisfaction and developing employees, while maintaining the integrity of the shelters under the SAINT PA.U.L.S., INC cluster. Responsibilities: Focus on shelter operation, including training, scheduling, daily duties, etc. Tour the operating departments, daily making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to DHS standards, and the review of previous and future sales and operations efforts. Meet all DHS financial review dates and SAINT P.A.U.L.S., INC. directed programs in a timely fashion. Hold a monthly financial review with the CEO, shelter Site Directors, and available supervisors. Ensure that all department heads maintain DHS budgeted standard checkbook accounting procedures. Develop managers and staff for future advancement through competency training and corporate sponsored training programs. Participate in required DHS shelter coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all DHS policies and procedures and train new managers to ensure compliance. Oversee and assist in the SAINT P.A.U.L.S., INC. budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to DHS standards. Assist in creating a positive team-oriented environment which focuses on the clients, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Managers and Site Directors. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with clients, management and all other employees. On a monthly basis, observe SAINT PA.U.L.S., INC. budgetary position by estimating line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast. Prepare and conduct all management interviews and follow hiring procedures according to DHS and SAINT P.AU.L.S., INC. standards. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the organization prior to any offer being extended. Perform all department manager performance appraisals according to SAINT P.A.U.L.S., INC., and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to ASAINT P.A.U.L.S., INC. and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the CEO OR anyone from the NYC Department of Homeless Services. Ensure that all employees receive fair and equitable treatment according to SAINT P.A.U.L.S, INC. Respond to client complaints in a timely manner. Assist in prepare the budget and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting. Work with other Executive Board members and keep them informed of agency issues as they arise. Keep the CEO fully informed of all problems or matters requiring his/her attention. Prepare and submit required reports in a timely manner. Organize and conduct department meetings on a regular basis. Monitor quality of service and product. Cooperate in menu planning and preparation. Ensure timely purchase of shelter items within budget allocation. Oversee operations of the clients cafeteria. Qualifications: At least 6 years progressive experience in a DHS shelter or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with clients and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with DHS Standards, as required by scheduling, which will vary according to the needs of the facility. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with DHS Standards and regulations to encourage safe and efficient shelter operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
    $71k-87k yearly est. 4d ago

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