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  • Specialty Pharmacy Technician (On Site)

    Christ Community Health Services 4.3company rating

    Memphis, TN jobs

    TITLE: Specialty Pharmacy Technician REPORTS TO: Specialty Pharmacist FLSA: Non-Exempt DEPARTMENT: Pharmacy LOCATION: East Jackson (ON SITE) JOB SUMMARY: The Specialty Pharmacy Technician supports the operations of a specialty pharmacy by assisting the pharmacist with the preparation, processing, and dispensing of specialty medications (e.g. hepatitis C, HIV). This role focuses on ensuring timely and accurate prescription fulfillment while maintaining compliance with regulatory requirements. The Specialty Pharmacy Technician plays a key role in coordinating patient care via patient-facing interactions and via the specialty pharmacy call center. Additional responsibilities include benefits investigation, obtaining prior authorizations, initiating patient assistance, managing inventory, coordinating medication delivery, and facilitating communication between providers, patients, and insurance companies. MAJOR DUTIES AND RESPONSIBILITIES: Specialty Pharmacy Workflow: · Process and fill specialty medication prescriptions under the supervision of a specialty pharmacist · Conduct benefits investigations and obtain prior authorizations, working closely with insurance companies and providers · Manage specialty medication inventory ensuring proper storage, handling, and tracking · Document and maintain thorough records of patient interactions for regulatory compliance · Assist with quality assurance programs and ensure adherence to all federal, state, and local regulations · Stay up to date on new specialty pharmacy regulations and company policies Specialty Pharmacy Call Center Workflow: · Serve as the primary point of contact by answering inbound calls from patients, providers, and pharmacy staff members regarding prescriptions and pharmacy services · Process specialty prescription refill requests and verify patient information · Coordinate patient follow-ups to monitor adherence and address concerns · Provide patients with updates on prescription status and delivery timelines · Escalate clinical issues, beyond the scope of a pharmacy technician, to the specialty pharmacist when necessary · Work closely with internal pharmacy staff to resolve medication-related concerns · Assist with outbound calls for prescription reminders and follow-ups as needed In-House Pharmacy Workflow: · Assist in-house pharmacy staff with general, retail-style pharmacy workflow and tasks in the event pharmacy technician coverage is needed · Accurately enter prescription drug data into pharmacy operating system · Processing patient transactions, including ringing up purchases and handling payments Communication: · Treats patients, co-workers, and clinic staff in a respectful and confidential manner. · Able to respond to the requests of patients, co-workers, clinic staff requests in a courteous and timely manner · Understands and adheres to patient confidentiality practices and procedures, and will hold themselves accountable to ensuring patient privacy Regulatory / Record Compliance: · Engages in quality assurance activities to support specialty pharmacy operations and patient care · Accurately document required information in an efficient and timely manner to support seamless patient care and with adherence specialty pharmacy regulation and compliance Other Duties as Assigned: · Performs other clinical and pharmacy duties as assigned to accommodate reasonable needs of the patients and the department provided duties to meet practice norms and legal regulations/standards EDUCATION AND EXPERIENCE: Requirements: High School Diploma or GED Tennessee state Pharmacy Technician licensure in good standing Pharmacy Technician Certification (PTCB or equivalent) in good standing Strong knowledge of pharmacy calculations and sig codes, and commonly prescribed medications Minimum of 1 year of experience in a specialty pharmacy setting Minimum of 2 years of experience in any of the follow settings: retail pharmacy, hospital pharmacy, or pharmacy call center Basic knowledge and navigational skills of Microsoft Office programs (Microsoft Teams, Word, Excel, Outlook, etc.) Strong problem-solving and investigative skills Strong customer service and verbal and written communication skills Desired Experience: Proficiency in navigating TherigySTM specialty pharmacy management software highly preferred Proficiency in eClinicalWorks highly preferred Proficiency in PioneerRx pharmacy software highly preferred Proficiency in navigating prior authorization hub CoverMyMeds and experience in prior authorization processing Previous call center experience preferably in a healthcare and/or pharmacy setting Preferred Bachelors and/or post graduate degree 5+ years' work experience in a specialty pharmacy setting 5+ years' work experience in a retail pharmacy, hospital pharmacy, or pharmacy call center setting Benefits: Competitive salary Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Opportunities for professional development WORKING CONDITIONS/PHYSICAL DEMANDS: Work is performed in a structured pharmacy setting. Physical demands include being required to walk throughout the clinic, pharmacy, lifting items up to 20 pounds, experiencing long periods of sitting and standing, and frequent use of computer, keyboard, headset, and phone. INCLEMENT WEATHER POLICY In the event of inclement weather, the Specialty Pharmacy Technician may be expected to provide call center and pharmacy support virtually. Appropriate equipment will be provided in order for tasks such as receiving inbound calls, prescription inputting, etc. to be performed remotely. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
    $30k-35k yearly est. Auto-Apply 60d+ ago
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  • Senior Counsel - Healthcare IT and AI Technology Contracts

    Akron Children's Hospital 4.8company rating

    Akron, OH jobs

    Full-Time, 40 hours/week Monday - Friday 8 am - 5 pm Onsite The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer. Responsibilities: Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools. Draft, review, and negotiate a broad array of information technology contracts-such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions. Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers. Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices. Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs. Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed. Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape. Identify and assess legal, operational, and compliance risks in IT contract. Other duties as assigned. Other information: Technical Expertise Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation. Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators. Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments. Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation. Education and Experience Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date. Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required. Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT). Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking. Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams. Full Time FTE: 1.000000 Status: Onsite
    $97k-148k yearly est. 18d ago
  • Remote VP of Customer Success - Enterprise Health Systems

    Getwellnetwork, Inc. 4.1company rating

    Bethesda, MD jobs

    A leading healthcare solutions provider is seeking a Head of Customer Success to lead its customer success organization. This role requires a results-driven leader with over 10 years of experience in customer success and a proven track record in enterprise settings. Responsibilities include defining customer success strategies, driving customer retention and growth, and collaborating with cross-functional teams to foster exceptional customer experiences. The ideal candidate will thrive in a data-driven environment and possess strong communication skills. #J-18808-Ljbffr
    $119k-178k yearly est. 3d ago
  • Clearance Specialist

    Soleo Health, Inc. 3.9company rating

    Frisco, TX jobs

    Soleo Health is seeking a Clearance Specialist to support our Specialty Infusion Pharmacy and work Remotely (USA). Join us in Simplifying Complex Care! Acute home infusion experience required, and must be able to work 8:30a-5p Mountain Time. Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program This Position: The Clearance Specialist is responsible for processing new referrals including but not limited to verifying patient eligibility, test claim adjudication, coordination of benefits, and identifying patient estimated out of pocket costs. They will also be responsible for preparation, submission, and follow up of payer authorization requests. Responsibilities include: Perform benefit verification of all patient insurance plans including documenting coverage of medications, administration supplies, and related infusion services Responsible to document all information related to coinsurance, copay, deductibles, authorization requirements, etc Calculate estimated patient financial responsibility based off benefit verification and payer contracts and/or company self-pay pricing Initiate, follow-up, and secure prior authorization, pre-determination, or medical review including Reviewing and obtaining clinical documents for submission purposes Communicate with patients, referral sources, other departments, and any other external and internal customers regarding status of referral, coverage and/or other updates as needed Refer or assist with enrollment any patients who express financial necessity to manufacturer copay assistance programs and/or foundations Generate new patient start of care paperwork Schedule: Must be able to work Full time, 40 hours per week, from 8:30a-5pm Mountain Time Weekend On-call once monthly Must have experience with Acute Infusion for Prior authorization/Benefits Verification Requirements High school diploma or equivalent At least 2 years of home infusion specialty pharmacy and/or medical intake/reimbursement experience preferred Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines including ability to interpret payor contract fee schedules based on NDC and HCPCS units Strong ability to multi-task and support numerous referrals/priorities while ensuring productivity expectations and quality are met Ability to work in a fast-paced environment Knowledge of HIPAA regulations Basic level skill in Microsoft Excel & Word Knowledge of CPR+ preferred About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Prior Auth, Insurance, Referrals, Home Infusion Prior Authorization, Home Infusion Benefits verification, Insurance Verification Specialist, Specialty Infusion Benefits Verification, Now Hiring, Hiring Now, Hiring Immediately, Immediately Hiring Salary Description $23.00-$27.00 per hour
    $23-27 hourly 1d ago
  • Remote Executive Director, Payer Strategy & Managed Markets

    Gossamer Bio 4.4company rating

    San Diego, CA jobs

    A leading biotech company is seeking an Executive Director, Managed Markets & Payer Strategy. This role involves shaping payer access strategy to ensure optimal coverage across various healthcare channels. Responsibilities include developing national strategies, managing vendor partnerships, and overseeing compliance with pricing programs. Candidates should have over 15 years of experience in managed markets, with a strong background in payment contracting and a relevant degree. The position can be based in San Diego or offered remotely, with a salary range of $265,000 - $310,000. #J-18808-Ljbffr
    $265k-310k yearly 3d ago
  • Remote Process Improvement Analyst II - Healthcare Ops

    Humana Inc. 4.8company rating

    Washington, DC jobs

    A leading health services organization is seeking a Process Improvement Professional 2 to analyze business processes and improve operational efficiency. This remote role requires a Bachelor's degree and less than 5 years of technical experience. Candidates should be passionate about enhancing consumer experiences. Responsibilities include data analysis, case preparation, and compliance. A competitive salary range of $65,000 - $88,600 and comprehensive benefits package are offered, including potential bonus eligibility and flexible working arrangements. #J-18808-Ljbffr
    $65k-88.6k yearly 4d ago
  • Registered Dietitian I FT | Remote I Weekdays I Weight Management Clinic

    Methodist Le Bonheur Healthcare 4.2company rating

    Hernando, MS jobs

    If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Formulates and implements optimal nutrition therapy and evaluates outcomes for assigned patients. Coordinates nutritional care with other disciplines. Provides nutritional care and education to medical and surgical patients with obesity and diabetes. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Formulates and implements optimal nutrition therapy and evaluates outcomes for assigned patients. Coordinates nutritional care with other disciplines. Provides nutritional care and education to medical and surgical patients with obesity and diabetes. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Provides the Nutrition Care Process. Implements plan of care and works collaboratively. Counsels, educates, and communicates with patients and caregivers appropriately. Demonstrates professional development and leadership. Demonstrates performance measurement and quality improvement. Education/Formal Training Requirements Required - Bachelor's Degree Dietetics Preferred - Master's Degree Dietetics Work Experience Requirements Required - Registered dietitian 1-3 years Licenses and Certifications Requirements Required - Dietitian-Nutritionist Tennessee - Tennessee Board of Dietitians/Nutritionist Examiners Required - Registered Dietitian-Nutritionist - Commission on Dietetic Registration Preferred - Dietitian-Nutritionist Mississippi - Mississippi State Department of Health Knowledge, Skills and Abilities Knowledge of the Nutrition Care Process and ability to apply all steps of the process. Comprehensive knowledge and application of nutrition services and medical nutrition therapy. Critical thinking to integrate facts, informed opinions, active listening, and observations. Decision making, problem solving, and collaboration skills. Ability to communicate effectively in both written and verbal form to patients, public, hospital and medical staff, and physicians Ability to function independently on assigned patient care units. Ability to counsel and educate others. General knowledge of nutrient analysis, word processing, and spreadsheet software. Supervision Provided by this Position There are no supervisory responsibilities assigned to this position. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
    $42k-51k yearly est. Auto-Apply 9h ago
  • RO-DBT Program LPC/LCSW - Radically Open Dialectical Behavior Therapy Program

    UHS 4.6company rating

    Saint Louis, MO jobs

    Responsibilities St. Louis Behavioral Medicine Institute (SLBMI) is seeking Licensed Professional Counselors and Licensed Clinical Social Workers with expertise and a passion in the area of Radically Open (RO) Dialectical Behavior Therapy (DBT) (RO-DBT)! We are committed to growth and are always looking to hire exceptional talent to join our team of dedicated healthcare professionals. Note: Local Candidates in MO preferred, but not required. We are open to eligible candidates located outside of the St. Louis region who may be interested in joining our team through providing telehealth services. Interested candidates for this option must be professionally licensed in Missouri. Our clinicians enjoy the aspects of being an independent provider that are appealing, while having the administrative and operational support to manage everything else that you need as a provider. Our dedicated and multidisciplinary team of 70+ colleagues are willing to share their clinical expertise for case consultation, continuing education, and program development. SLBMI prides itself on being a team-oriented environment that thrives on collaboration and providing compassionate behavioral healthcare! Shift: Monday-Friday, dayshift. Onsite & Remote work available. About the Radically-Open Dialectical Behavior Therapy Program: Candidates to join must have some RO-DBT training or are in the process of being trained through the Blended Learning training program. Candidates who are actively pursuing the training program (but not yet began) are also eligible for consideration, under the prerequisite that they must have a pending start date for the training program. However, receiving an RO-DBT intensive training certificate is not a requirement to be considered. We will support and encourage you to pursue the intensive training as part of your practice in accordance with our Specialist-in-Training model (see below for details). Providers within this program provide RO-DBT adherent individual session, with opportunities to co-facilitate our adult and/or adolescent RO skill classes. You will be able to carry a caseload of individual patients per week, while tailoring your caseload to other interests and expertise that you have that may be outside of RO-DBT. Collaboration available through RO-DBT weekly consultation team meeting. Please see our website ********************* for more information about SLBMI! About working at St. Louis Behavioral Medicine Institute : As a full-time employee of SLBMI, we offer: a centralized intake office that screens and schedules a steady flow of clients for clinicians; an efficient and professionally run billing service; marketing support; assistance in managing managed care, including credentialing, and consultation on practice development; the ability to build a diverse caseload around your different areas of interest and specialization, which could include behavior health conditions that fall outside of your Program focus; schedule flexibility to help achieve your lifestyle preferences, while still maintaining an active patient caseload and participating in your specialty program needs; compensation financial plan based upon percentage of net cash collections, allowing you to have more independence in your practice while earning competitive compensation. Such a model allows for the ability to earn more if you desire to have a larger caseload; a multidisciplinary team 70+ excellent colleagues willing to share their clinical expertise for case consultation, continuing education, and program development; opportunities for clinical presentations/speaking opportunities, consultations, research; opportunities to attend weekly training seminars as well as longer, more formal training seminars that occur several times per year (SLBMI is approved by the American Psychological Association to sponsor continuing education for psychologists) SLBMI offers a comprehensive benefits package, including: Competitive compensation Professional liability insurance Medical, dental, vision, and prescription drug plans Paid time off 401(K) with company match and discounted stock plans What are our Onboarding options? Our Onboarding Model is a full-time base salary guarantee (benefits-eligible) transitional plan, typically four months, to allow new providers time to build their caseload. If you believe that your clinical experience is more general in nature and your knowledge base is not as specialized as our programs are structured, you may want to consider speaking with us about our Specialist-in-Training option! Details below. SPECIALIST-IN-TRAINING MODEL: Our Specialist-in-Training model is a transitional plan of training, typically six months, that is meant for Licensed Providers who need additional training within their program's area of specialization prior to being considered a specialist in that area of practice. Generally, the Specialist-in-Training time consists of: a reduced minimum caseload with weekly supervision; assigned reading; didactic sessions to discuss the readings and receive additional education; increased conceptualization in treatment plans reviewed by your supervisor; attendance of open supervision and discussion of other SLBMI programs that may be part of your training time. Other types of activities may be possible which would enhance your skills as a clinician in general, as well as within your specialty area. For both models, revenue generated by your cases that exceed your base salary guarantee will still be assigned to you, allowing you opportunity to earn greater than your minimum base salary. Please note that non-licensed providers might be eligible instead for our Postgraduate and Postdoctoral Fellowship Opportunities. Please visit our website for information on our training program. Qualifications Interested applicants must have completed a Master's or doctoral degree in a clinical mental health field (e.g. MSW, Professional Counselor, Ph.D) AND be fully licensed by the State of Missouri to practice independently. All applicants must be credentialed-eligible for managed care panels in Missouri. There is a required 90-day wait period for insurance credentialing to be completed prior to starting. Candidates must have some RO-DBT training or are in the process of being trained through the RO-DBT Blended Learning training program. The Ideal Candidate: is passionate about RO-DBT and how it can dramatically improve the lives of patients who suffer from diagnoses of over-control. Understands that RO-DBT is a journey that requires continuing education and collaboration with peers. is self-motivated and excited about the opportunities of working in our setting. About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
    $58k-67k yearly est. 7d ago
  • Remote CAD Drafting Supervisor: Substations & Power

    Leidos 4.7company rating

    Houston, TX jobs

    A leading technology company is seeking a CAD Drafting Supervisor in Bethesda, Maryland. The role involves supervising a team of CAD technicians and ensuring the production of accurate drawing packages for utility power delivery projects. Candidates should have experience in AutoCAD and MicroStation, strong leadership abilities, and at least 5 years of relevant experience. Competitive salary and opportunities for professional growth are provided. #J-18808-Ljbffr
    $78k-108k yearly est. 5d ago
  • Repair Technician (Boston, MA, US, 02114)

    Steris Corporation 4.5company rating

    Boston, MA jobs

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Repair Technician 1 - Boston, MA When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. You do not have to have previous instrument repair experience to be considered. This is an entry level job - we will train you! In this position, you will perform surgical instrument inspection, repair, and refurbishment in an in-house repair lab at Brigham & Women's Hospital. This position may require occasional overnight travel. This role requires occasional travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. This is a remote-based customer facing position. To support and service our customers in this assigned territory candidates must be based out of Massachusetts. Please Note: The schedule for this position is Monday - Friday from 11:30am to 8pm. (During the first 90 days, the schedule will be temporarily adjusted to 7:30 to 3pm for training purposes.) What You Will Do As a Repair Tech 1 * Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary. * You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory. * Provide invoicing and documentation based on business need. * Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: * Extensive hands-on training and development * Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS * Competitive pay * Overtime opportunity * Annual merit review and incentive plans * Uniforms and all necessary tools provided * Business travel and all related expenses paid * Medical, vision, prescription, dental and life insurance * 401(k) with a company match * Paid time off that accrues from day one and paid holidays * Tuition assistance * Opportunities for advancement The Experience, Skills, and Abilities Needed High school diploma or GED required 2+ years of work experience, including at least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable. Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs. Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations. Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines. Ability to drive DOT regulated vehicle and conduct basic box truck safety checks. Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving. Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times. Must be able to be compliant with hospital/customer credentialing requirements What is relevant work experience? Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant. #LI-AC1 Pay range for this opportunity is $24.00 - $27.00/hour. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Massachusetts.
    $24-27 hourly 7d ago
  • National Account Director, Oncology Payer Access

    Revolution Medicines 4.6company rating

    Redwood City, CA jobs

    A leading oncology company is seeking a National Account Director to establish strategic relationships with national payers and Pharmacy Benefits Managers. This remote position offers the opportunity to shape market access strategies for innovative oncology medicines. Ideal candidates will have a Bachelor's degree, over 10 years of account management experience, and strong relationships within the UHC/Optum sphere. Responsibilities include negotiation for favorable formulary placements and collaboration with cross-functional teams. Travel of 30-50% is expected. #J-18808-Ljbffr
    $112k-156k yearly est. 3d ago
  • Solutions Architect - K8s - AI Infrastructure Orchestration - REMOTE

    Living Talent 4.1company rating

    Denver, CO jobs

    Optimize Stateful Kubernetes & HPC works loads - including AI and GPUs Remote 1st Culture (US or Canada only) Series A Startup Base Salary $175k - $200K (depending on experience) + Equity Subject Matter Knowledge & Experience: External Client Interaction (Solutions Architecture - Pre Sales - Support) Containerization, Orchestration Kubernetes (Ops & integrating into Kubernetes) CLI expertise (Bash, Shell, Python, Go) Key Responsibilities Support, Guide, Design, and Integrate Solutions: Lead portions of external customer engagements ensuring seamless product implementation. Drive Platform Adoption and Client Success: Collaborate with internal teams (product, engineering, customer success) to promote platform adoption and ensure client satisfaction. Bridge gaps between teams to align strategies and deliver cohesive solutions that meet client needs. Master Cloud-Native Technologies and Services: Build deep expertise in cloud-native applications, microservices, and modern DevOps practices. Stay current with industry trends and leverage this to provide innovative, informed guidance and solutions to clients. Strategic Advice - Maximize Value - Advocacy creation Engage Clients - Technical Leaders including CloudOps, Systems, and similar. Build and nurture relationships with technical stakeholders. Offer strategic guidance to help clients fully leverage solutions, driving measurable value and fostering long-term advocacy for the platform. Technical Content Creation - Best Practices Develop practical, actionable high-quality technical content including Solution Guides, Reusable Sample Code, blog posts. Empower clients in overcoming technical challenges. Skills & Qualifications 7+ years in software engineering or solution architecture or sales engineer (or similar). Kubernetes 2+ years focused on Kubernetes or cloud-native platforms. Knowledge/understanding of Designing, Deploying & Managing AKS, EKS, GKE. Scripting Absolute comfort at the bash prompt. IaC expertise (Terraform). Python, Golang scripting proficiency. Understanding of Hybrid or multi-cloud architectures. Excellent communication skills, with an ability to convey technical solutions effectively to varied stakeholders. Bachelor's or Master's degree in Computer Science, Engineering, or related.
    $175k-200k yearly 12d ago
  • Locum Remote Radiologist Needed

    All Star Healthcare Solutions 3.8company rating

    Durham, NC jobs

    All Star Healthcare Solutions is seeking a Radiologist for remote day shift coverage, in North Carolina. Some details include: Coverage is needed 8a-5p, M-F Can offer multiple weeks each month Reads may be outpatient, inpatient and ED-based Modalities needed include MR, CT, US, plain films, etc&hellip Volume range: 115-120 studies per shift ( 15 per hour), across a range of modalities When can you start and what availability can you offer? All Star Healthcare Solutions benefits: Malpractice coverage Paid and coordinated travel services Competitive pay Full-service agency 24/7 professional and reliable service Dedicated, specialty-specific consultants Member of NALTO
    $245k-464k yearly est. 4d ago
  • Member & Recipient Services Clinician (Sun-Wed, Remote NC)

    Vaya Health 3.7company rating

    North Carolina jobs

    LOCATION: Remote - this is a home based, virtual position. This person must reside in North Carolina or within 40 miles of the NC border. Work Schedule: Sunday - Wednesday from 10am-9pm. Due to the nature of the Call Center and the Behavioral Health Crisis line, the job may require some holiday work throughout the year. GENERAL STATEMENT OF JOB This position is within the Member and Recipient Services Department at Vaya Health. The Member and Recipient Services Clinician is responsible for providing an array of functions to assist consumers in receiving clinically appropriate assessments and services. Telephone calls come to the unit via a 1-800 number from members, recipients, families, agencies, organizations, professionals and others within Vaya's catchment area. The Behavioral Health Crisis service line operates 24 hours per day, seven days per week, 365 days per year and the employee is subject to working holidays and holiday rotation as deemed necessary by the business. The primary purpose of the position is to provide telephone screening and triage for callers and families who are seeking mental health, substance abuse, or developmental disability services. The unit assesses the nature of the caller's situation, determines the urgency of the caller's need, and makes a referral to the most appropriate service available based on the caller's location and insurance plan. Duties include linking callers to needed services within clinically appropriate time frames, including telephonic clinical triage and referral which includes a determination of need for urgent or emergent services. In addition to providing clinical support the position will also directly handle any telephonic requests for services at times of heavy call volume. The employee works productively and efficiently with a wide variety of consumers, families, agencies, professionals, law enforcement and others in the community. Callers may be in distress or in emergency or crisis situations requiring speedy assessment and intervention. Some callers are at risk to harm themselves or others and this risk must be accurately assessed. The high volume of calls requires the employee to balance the need to do a careful and accurate telephone assessment of the consumer's need and situation, with the need to be efficient in the use of time to complete the screening and triage interaction. The employee develops and maintains the knowledge and skills necessary to accurately assess and refer consumers from all disability areas, and also maintains a good working knowledge of resources available throughout Vaya's entire catchment area. Note: This position requires access to and use of confidential healthcare information or protected health information (PHI) as described in laws addressing patient confidentiality, including, but not limited to, the federal HIPAA law, the Confidentiality of Alcohol and Substance Abuse Patient Records law, 42 CFR Part 2, and various state laws. As such, the individual filling this position shall be required to be trained regarding such laws and shall be required to observe those laws in his/her capacity as an employee of Vaya Health. The individual filling this position shall also sign a confidentiality statement as an employee of Vaya Health. ESSENTIAL JOB FUNCTIONS Handle telephonic requests for services, respond to member and recipient calls, and provide requested information: Member and Recipient Svcs Clinician perform clinical screening, triage and referral to callers needing services, answer and provide disposition to service request calls at times of heavy call volume, and handle crisis calls in the Member and Recipient Services Call Center. Member and Recipient Svcs Clinicians triage calls for urgency and facilitate access to crisis services when risk indicators are present. Where safety is at risk, the employee initiates immediate intervention via law enforcement or emergency medical assistance. Member and Recipient Svcs Clinicians will provide information and educate callers about the involuntary commitment process, as appropriate based on assessment of risk. The employee provides brief crisis interventions and/or support when indicated to facilitate the assessment process, encourages compliance, addresses safety issues, etc. Clinical functions are performed by the Member and Recipient Services Clinicians. Member & Recipient Svcs Clinician will inquire about the caller's needs, determine clinical urgency, review and confirm member and recipient eligibility, collect necessary demographic information, offer choice of available providers based upon the consumers request and service needs, and schedule appointments within established access time standards. The Member & Recipient Svcs Clinician will inform a Member Services Manager and/or appropriate Network Development staff of gaps and needs associated with trends that are detected within the services system for timely analysis and resolution. For information calls, this position will provide information about Vaya, the Vaya provider network, community resources, and about Medicaid services in the State of NC. Member & Recipient Svcs Clinician shall receive extensive training on customer services skills such as the use of appropriate tone, cadence, inflection, and choice of recovery oriented and/or person-centered wording. All Member and Recipient Services Representatives must adhere to NCMT Call Grading Rubric provided by NCDHHS. This position requires a high degree of communication skills and professionalism with various parties- members, recipients, providers, vendors, community organizations, legal guardians, and more. The Member and Recipient Svcs Clinician will complete warm transfers and linkages to a variety of different parties to assist the caller with correct linkage. Documentation in the electronic information system: The Member & Recipient Svcs Clinician completes call notes, forms, reports and other documentation as required. The Member and Recipient Services Clinician will complete required documentation at the time of call. This position requires a high degree of technical skills with utilization of multiple systems/logins throughout a phone call. Specialized projects and reviews: The Member & Recipient Svcs Clinician will assist in specialized Member Services Departmental projects as requested by the Member and Recipient Services Managers or Directors, and/or the Vice President of Member and Recipient Services. Other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance. This will require exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts. Problem solving, negotiation, arbitration and conflict resolution skills are essential to balance the needs of both internal and external customers. Mastery of utilization review principles to resume continuity of care and clinical evaluations as needed for appropriate provision of intensive, crisis services and other levels of care to ensure linkage to correct services; Knowledge of documentation and clinical protocols for utilization purposes. Knowledge of linage, authorization and level of care determinations, assisting providers with creative problem solving to suggest alternative approaches to care. Clinical knowledge of managed systems of mental health and substance abuse. Knowledge of managed behavioral care practices. Ability to collaborate with providers and other agencies. Clinical knowledge of mental health and substance abuse treatment as a basis for clinical triage and referral decisions Comprehensive knowledge of resources and the ability to use a personal workstation. Knowledge of databases and data entry is essential. A degree alone does not prepare an applicant for this position. Experience providing mental health, substance abuse, or intellectual/ developmental disabilities services are essential. This employee should have knowledge of individual and group dynamics, and will learn de-escalation of telephonic situations, and a thorough knowledge risk indicators. Considerable knowledge of governmental and private organizations and resources in the community is beneficial. Considerable knowledge of the laws, regulations, and policies that govern MCO operations is beneficial. Skill in establishing rapport with staff/consumers in discussing their issues in a sensitive, supportive and nonjudgmental way is necessary. Ability to establish and maintain effective working relationships with community members and provider agency staff is necessary. Other skills or abilities require are as follows: Knowledge of behavioral health principles, techniques, and practices, and their applications to complex treatment and service provision. Considerable knowledge of person-centered and recovery philosophies. Familiarity with mental health, developmental disability and substance abuse disorders. The ability to remain professionally responsive in an ethical and sensitive manner to individual's needs throughout the course of the work day/shift. The ability to work responsibility and effectively with others for a timely resolution of the caller's needs. The ability to interact professionally and effectively with persons who are upset and who disagree. Knowledge of the laws, regulations, and policies which govern human services and utilization management. The ability to express ideas clearly and concisely orally and in writing, and to plan and execute work effectively and efficiently. The ability to utilize complex telephone and computer systems, and to read and document information electronically. EDUCATION & EXPERIENCE REQUIREMENTS Master's degree in a Human Services field (such as Psychology, Social Work, etc.) and at least two (2) years of post-degree-progressive experience providing services in the population served OR graduation from a State accredited school of nursing and two years of experience in psychiatric nursing which provides the knowledge, skills, and abilities needed to perform the work; or an equivalent combination of education and experience. Must possess a current and valid professional license or certificate in North Carolina; or possess a current and valid license or certificate from another state or be certified by the national accrediting body appropriate to their profession. (URAC HCC 5) Experience in the public mental health field and a thorough understanding of the services available in the catchment area is highly desired due to the complexity of the work of the organization. Prior experience in a Call Center environment in Behavioral Healthcare would be valuable for this employee. A degree alone does not prepare an applicant for this position. Experience providing mental health or substance abuse services are essential. No experience can be substituted for the formal degree. Licensure/Certification Required: Must possess a current, active, unrestricted professional license or certification from North Carolina in a Human Services field (such as Psychology, Social Work, Counseling, Marriage and Family Therapy, Addictions, etc.). Acceptable licenses include Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Clinical Addictions Specialist (LCAS), Doctor of Psychology (Psy. D.), PhD. Psychologist, Licensed Marriage and Family Therapist (LMFT) or Licensed Psychological Associate (LPA). For RN candidates, the employee must have a current, active, unrestricted professional license to practice as a registered Nurse in North Carolina by the NC Board of Nursing. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. RESIDENCY REQUIREMENT: The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border. SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation. DEADLINE FOR APPLICATION: Open Until Filled APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer. WORK SCHEDULE: Sunday -Wednesday from 10am-9pm. Due to the nature of the Call Center and the Behavioral Health Crisis line, the job may require some holiday work throughout the year.
    $25k-31k yearly est. 5d ago
  • Foundational ML Researcher/Engineer - Remote, Equity

    Pathway Genomics Corporation 3.7company rating

    Palo Alto, CA jobs

    A cutting-edge AI startup is seeking R&D Engineers for groundbreaking work in attention-based machine learning models. Candidates should have a strong research background and experience in model training using PyTorch or TensorFlow. This is a full-time remote position, offering competitive salary and stock options, with the potential to impact foundational AI developments. Join us to push the boundaries of AI technology and research. #J-18808-Ljbffr
    $121k-170k yearly est. 5d ago
  • Senior Systems Engineering Lead - ABMS DI Network (Remote)

    Leidos 4.7company rating

    Arlington, VA jobs

    A leading technology solutions company is seeking a Systems Engineering Lead to manage the product lifecycle for an agile development program. The role requires a minimum of Top Secret clearance and extensive relevant experience (BS: 12-15 years; MS: 10-13 years). Key responsibilities include work with the Systems Engineering Lifecycle and documentation of requirements. Strong communication skills and the ability to collaborate across various disciplines are essential. This position offers a competitive salary range between $131,300 and $237,350. #J-18808-Ljbffr
    $131.3k-237.4k yearly 3d ago
  • Senior Counsel - Healthcare IT and AI Technology Contracts

    Akron Children's Hospital 4.8company rating

    Hudson, OH jobs

    Full-Time, 40 hours/week Monday - Friday 8 am - 5 pm Onsite The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer. Responsibilities: Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools. Draft, review, and negotiate a broad array of information technology contracts-such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions. Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers. Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices. Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs. Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed. Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape. Identify and assess legal, operational, and compliance risks in IT contract. Other duties as assigned. Other information: Technical Expertise Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation. Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators. Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments. Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation. Education and Experience Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date. Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required. Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT). Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking. Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams. Full Time FTE: 1.000000 Status: Onsite
    $97k-148k yearly est. 18d ago
  • Emergency Radiologists - Clinical Associates

    AMN Healthcare 4.5company rating

    Chicago, IL jobs

    Job Description & Requirements Emergency Radiologists - Clinical Associates Emergency Radiologists - Clinical Associates Salary Range: $430,000 - $480,000 per year as well as an anticipated annual incentive payment between $30,000 to $75,000 based on work schedule The University of Chicago s Department of Radiology seeks Clinical Associates at 100% effort for renewable terms of up to three years. Appointees will have responsibilities that include interpretation of all aspects of emergency radiology diagnostic examinations and will be joining our team of six emergency radiologists, extending an existing evening shift. Work shifts will be primarily nights and weekends; arrangements are flexible and may be fully remote. The anticipated clinical schedule is 7 days on clinical service and 14 days off clinical service. These positions do not require teaching or scholarly activity. Compensation (including a generous package of fringe benefits) depends on qualifications. For information on benefits, please consult the University of Chicago Benefits Guide: . Prior to the start of employment, qualified applicants must: 1) have a medical doctorate or equivalent, 2) hold or be eligible for medical licensure in the State of Illinois and the State of Indiana, and 3) be American Board of Radiology certified or eligible. We especially welcome applicants with emergency radiology fellowship training or equivalent experience. Basic pediatric ER radiology skills are also sought. The University of Chicago has retained AMN Healthcare to support this recruitment. CJ Stanford, Senior Search Consultant and Nicole Sturznickel, Senior Search Consultant with AMN Healthcare is leading the search. Inquiries, applications, and nominations must be sent by email to CJ Stanford and Nicole Sturznickel at and . Please note all job seekers wishing to be considered for the position must also submit their materials through The University of Chicago s Academic Recruitment job board, which uses Interfolio to accept applications: . Applicants must upload a CV including bibliography and cover letter. Review of applications ends when the positions are filled. For instructions on the Interfolio application process, please visit . Equal Employment Opportunity Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination . Job seekers in need of a reasonable accommodation to complete the application process should call or email with their request. Facility Location Situated on the banks of Lake Michigan, this Midwestern metropolis combines global high-style with a friendly, down-home soul. Along with its superb medical facilities, visitors to Chicago relish the city s 29-mile long lakefront park, fabulous shopping districts, multicultural neighborhoods and world-class arts and entertainment. Job Benefits About the Company At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Radiology Physician, Radiologist, Radiology Doctor, Radiology Specialist, Imaging Radiologist, Diagnostic Radiologist, radiology radiology, radiologist AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.
    $36k-44k yearly est. 20d ago
  • Locum Remote Overnight Radiology Coverage needed

    All Star Healthcare Solutions 3.8company rating

    Libertyville, IL jobs

    All Star Healthcare Solutions is seeking a Radiologist for Remote Overnight Locum coverage in Illinois. Some details include: Hours are 12a-7a Predominantly CT studies 20 CT's per night on average Occasional US, plain film, or random MR as may be needed Multiple weeks offered each month, ongoing When can you start and what availability can you offer? All Star Healthcare Solutions benefits: Competitive pay; Malpractice coverage; Paid and coordinated travel services; Full-service agency; 24/7 professional and reliable service; Dedicated, specialty-specific consultants; Member of NALTO
    $66k-92k yearly est. 4d ago
  • SPECIALTY PHARMACY TECHNICIAN (ON SITE)

    Christ Community Health Services 4.3company rating

    Memphis, TN jobs

    Job Description TITLE: Specialty Pharmacy Technician REPORTS TO: Specialty Pharmacist FLSA: Non-Exempt DEPARTMENT: Pharmacy The Specialty Pharmacy Technician supports the operations of a specialty pharmacy by assisting the pharmacist with the preparation, processing, and dispensing of specialty medications (e.g. hepatitis C, HIV). This role focuses on ensuring timely and accurate prescription fulfillment while maintaining compliance with regulatory requirements. The Specialty Pharmacy Technician plays a key role in coordinating patient care via patient-facing interactions and via the specialty pharmacy call center. Additional responsibilities include benefits investigation, obtaining prior authorizations, initiating patient assistance, managing inventory, coordinating medication delivery, and facilitating communication between providers, patients, and insurance companies. MAJOR DUTIES AND RESPONSIBILITIES: Specialty Pharmacy Workflow: · Process and fill specialty medication prescriptions under the supervision of a specialty pharmacist · Conduct benefits investigations and obtain prior authorizations, working closely with insurance companies and providers · Manage specialty medication inventory ensuring proper storage, handling, and tracking · Document and maintain thorough records of patient interactions for regulatory compliance · Assist with quality assurance programs and ensure adherence to all federal, state, and local regulations · Stay up to date on new specialty pharmacy regulations and company policies Specialty Pharmacy Call Center Workflow: · Serve as the primary point of contact by answering inbound calls from patients, providers, and pharmacy staff members regarding prescriptions and pharmacy services · Process specialty prescription refill requests and verify patient information · Coordinate patient follow-ups to monitor adherence and address concerns · Provide patients with updates on prescription status and delivery timelines · Escalate clinical issues, beyond the scope of a pharmacy technician, to the specialty pharmacist when necessary · Work closely with internal pharmacy staff to resolve medication-related concerns · Assist with outbound calls for prescription reminders and follow-ups as needed In-House Pharmacy Workflow: · Assist in-house pharmacy staff with general, retail-style pharmacy workflow and tasks in the event pharmacy technician coverage is needed · Accurately enter prescription drug data into pharmacy operating system · Processing patient transactions, including ringing up purchases and handling payments Communication: · Treats patients, co-workers, and clinic staff in a respectful and confidential manner. · Able to respond to the requests of patients, co-workers, clinic staff requests in a courteous and timely manner · Understands and adheres to patient confidentiality practices and procedures, and will hold themselves accountable to ensuring patient privacy Regulatory / Record Compliance: · Engages in quality assurance activities to support specialty pharmacy operations and patient care · Accurately document required information in an efficient and timely manner to support seamless patient care and with adherence specialty pharmacy regulation and compliance Other Duties as Assigned: · Performs other clinical and pharmacy duties as assigned to accommodate reasonable needs of the patients and the department provided duties to meet practice norms and legal regulations/standards EDUCATION AND EXPERIENCE: Requirements: High School Diploma or GED Tennessee state Pharmacy Technician licensure in good standing Pharmacy Technician Certification (PTCB or equivalent) in good standing Strong knowledge of pharmacy calculations and sig codes, and commonly prescribed medications Minimum of 1 year of experience in a specialty pharmacy setting Minimum of 2 years of experience in any of the follow settings: retail pharmacy, hospital pharmacy, or pharmacy call center Basic knowledge and navigational skills of Microsoft Office programs (Microsoft Teams, Word, Excel, Outlook, etc.) Strong problem-solving and investigative skills Strong customer service and verbal and written communication skills Desired Experience: Proficiency in navigating TherigySTM specialty pharmacy management software highly preferred Proficiency in eClinicalWorks highly preferred Proficiency in PioneerRx pharmacy software highly preferred Proficiency in navigating prior authorization hub CoverMyMeds and experience in prior authorization processing Previous call center experience preferably in a healthcare and/or pharmacy setting Preferred Bachelors and/or post graduate degree 5+ years' work experience in a specialty pharmacy setting 5+ years' work experience in a retail pharmacy, hospital pharmacy, or pharmacy call center setting Benefits: Competitive salary Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Opportunities for professional development WORKING CONDITIONS/PHYSICAL DEMANDS: Work is performed in a structured pharmacy setting. Physical demands include being required to walk throughout the clinic, pharmacy, lifting items up to 20 pounds, experiencing long periods of sitting and standing, and frequent use of computer, keyboard, headset, and phone. INCLEMENT WEATHER POLICY In the event of inclement weather, the Specialty Pharmacy Technician may be expected to provide call center and pharmacy support virtually. Appropriate equipment will be provided in order for tasks such as receiving inbound calls, prescription inputting, etc. to be performed remotely. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
    $30k-35k yearly est. 10d ago

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