Specialist jobs at Cleveland Clinic - 41 jobs

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The Safety and Quality Patient Experience Specialist II (SQPE) leads safety, quality, and experience work at our Cleveland Clinic Main Campus. The Specialist coordinates and implements improvement initiatives. The focus of this role is safety through leading steps to building a HRO (High Reliability Organization). **A caregiver in this role will work Monday through Friday from 8:00am to 4:00pm with some flexibility requirements within 7:00am and 6:00pm if needed.** A caregiver who excels in this role will: + Understand and implement elements of performance as outlined by regulations, bylaws, and rules and regulations established by the medical staff. + Act as the primary resource for staff to facilitate overall operations of programs. + Develop meaningful quality assurance activities with clinical leadership to establish when a deviation in standard practice has occurred. + Analyze performance data and participate in improvement strategy development. + Act as a consultant in educating and evaluating clinical and support department staff regarding quality management regulations and standards of care. + Support medical staff quality assurance activities such as peer review, ongoing professional practice evaluation, and focused professional practice evaluation. + Develop and assure processes to monitor performance and identify where intervention is needed. + Incorporate regulatory and accreditation standards into improvement activities around SQPE. + Collaborate on development of required plans such as the performance improvement plan, safety plan, infection control plan, and others as required by governance. + Incorporate enterprise priorities and regulatory requirements and benchmarks ensuring alignment to one standard of care across locations. + Drive continuous improvement activity around quality, safety and patient experience priorities and coordinates improvement projects. + Facilitate dashboard reviews, data analysis and decision-making from data. Identify and address root causes to lead to sustainable improvement. + Act as a champion for continuous improvement utilizing the Cleveland Clinic Improvement Model. + Manage stakeholder relationships, project risks and project changes. + Lead projects leveraging advanced continuous improvement and project management tools. + Research best practices within and outside the organization. + Build relationships with project teams, middle management, and senior sponsors. + Coach smaller improvement teams to success with their quality improvement projects at the local level. + Participate in committees and meetings necessary to drive performance in the assigned scope of the role. + Report on medical errors and near misses, as well as corrective actions taken. Oversees the management and use of medical error information. Minimum qualifications for the ideal future caregiver include: + Bachelor's Degree in nursing, Healthcare Administration, Business, Engineering, or related field. + Certified Patient Safety Professional (CPPS) or Certified Professional in Healthcare Quality (CPHQ) required within one year of hire. + Seven (7) years of related experience with safety, quality, patient experience and Performance Improvement program or related healthcare experience. + Previous experience in working with Joint Commission, HFAP, CMS (Centers for Medicare and Medicaid: Government agency that provides reimbursement for accredited trainees) surveys process preferably in a leadership/coordination role. + In-depth knowledge of patient safety best practices, joint commission standards, and conditions of participation. Preferred qualifications for the ideal future caregiver include: + Master's Degree + Registered Nurse + Healthcare Accreditation Certification Program (HACP) or Certified Joint Commission Professional (CJCP) + Process Improvement Certification preferred: Lean, Six Sigma, etc. + Certified in Infection Control (CIC) + Certified Patient Experience Professional (CPXP) + Clinical experience preferred and will offset three (3) years of experience requirement in SQPE **Physical Requirements:** + Ability to communicate and exchange accurate information. + Ability to perform work in a stationary position for extended periods. + Ability to work with physical records or operate a computer or other office equipment. + In some locations, ability to travel throughout the hospital system. + In some locations the ability to move up to 25 lbs. **Personal Protective Equipment:** + Follow standard precautions using personal protective equipment as required. **Pay Range** Minimum Annual Salary: $63,250.00 Maximum Annual Salary: $96,467.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. **Qualifications** Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred. **Exemption Status** Nonexempt **Compensation Detail** $22.83 - $32.71 / hour **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Rotating schedules Monday-Friday 6:30 am -5:00 pm. 8-hour shifts. On-site in Rochester, MN. **Weekend Schedule** Minimal on-call rotation (on-call work will be performed remotely.) **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Brianna Hanna **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

We are looking for a PC Support Technician to join our collaborative team at Memorial Health! What You'll Do: * Instructs and trains end users in proper use of hardware, software, applications, operating systems, network shares, web based applications and manuals; answers end users' inquires; diagnoses hardware, software, operating system, application and operator problems; recommends or performs remedial actions to correct problems based on knowledge of hardware, software, operating system, web site or application operation. * Replaces or repairs defective, inadequate, non-functioning or broken hardware components and software applications; repairs or reloads defective or non-functioning operating systems; refers major hardware, software or operating system problems to outside service personnel for correction. * Provides support for all hospital enterprise applications; responsible for the administration of all hospital enterprise applications including installation, upgrading, patching, performance monitoring and troubleshooting; acts as the liaison with various application vendors to solve problems and test the applications in house; will work with the Server Administrators to schedule all application updates and to ensure that all hardware and software prerequisites are in place prior to application installation or upgrading. * Inspects computer equipment and prepares computer for delivery to end user; installs and maintains hardware and peripheral components such as monitors, keyboards, mice, scanners, printers and disk drives; loads specified software packages such as operating system, word processing, spreadsheet and all hospital specific enterprise applications. * Provides technical support responding to the needs and questions of end users regarding their access to resources on the network or network shared devices. * Assists in the installation, upgrading and configuration of network printing, directory structures, rights, security and software on the file server or other network shared devices. * Provides support for all of the hospitals interfaces; responsible for maintaining all interfaces within the interface engine. * Assists in the installation, upgrading and configuration of network printing, directory structures, rights, security and software on the file server or other network shared devices. * Writes and updates the necessary procedures for hardware, software, operating system, and enterprise applications. * Responds to emergencies outside normal working hours in regard to maintenance of systems and/or applications. * Exhibits behaviors reflective of Memorial's core values: Compassion, Accountability, Respect, Excellence, and Service * Demonstrates regular and predictable attendance. * Attends all mandatory education and in-services (i.e., team training, safety, infection control, etc.); completes mandatory health requirements. * Employee performs within the prescribed limits of the hospital's and department's Ethics and Compliance program and is responsible to detect, observe and report compliance variances to their immediate supervisor, or upward through the chain of command, the Compliance Officer, or the hospital hotline. * Performs other duties as required or assigned. Requirements Completion of high school education with additional computer hardware and software related training; 3 years experience in an IS setting supporting computer hardware/software and enterprise applications. Shift 1st Hours 80 per pay (Every two weeks) Benefits * Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * Flexible Spending Account Time Off * Vacation * Sick Leave * 11 Paid Holidays * Personal Day Retirement * Ohio Public Employee Retirement System * Deferred Compensation Other * Tuition Reimbursement * Kidzlink Daycare Center * Employee Recognition * Free Parking * Wellness Center * Competitive Salaries * Community/Family Atmosphere Location: * Approx. 25 minutes away from Dublin, OH * Approx. 30 minutes away from Hillard, OH * Approx. 30 minutes away from Delaware, OH * Approx. 30 minutes away from Powell, OH We look forward to seeing your application! It is our commitment to inclusivity and diversity and our ongoing determination to provide a welcoming and inclusive environment for all staff and guests of the Hospital, regardless of age, color, disability, gender, gender expression or gender identity, genetic information, national origin, race, religion, sexual orientation, or veteran status. For any questions or needed accommodations, please contact Memorial Health Human Resources at ************.

Are you passionate about ensuring patients receive the care they need? Do you excel in a fast-paced environment where attention to detail is crucial? If so, we invite you to join our team as an Authorization Specialist at UPMC Hillman Cancer Center! At UPMC, we are dedicated to providing exceptional oncology care to our community. As an Authorization Specialist, you will play a vital role in ensuring patients have access to the care they deserve. We are looking for someone who shares our commitment to excellence and making a difference. _Key Responsibilities:_ + Manage denials and oversee all revenue functions. + Demonstrate a high standard of excellence in all work. + Utilize expertise in authorization-related activities, including pre-authorizations, notifications, edits, and denials. _Why Join Our Team?_ + Teamwork: At our medical oncology office in Steubenville, collaboration with colleagues and providers is essential for success. + Work-Life Balance: This full-time position offers regular hours-Monday through Friday. No evenings, holidays, or weekends! + Impact: Your work directly impacts patients' lives. You will be part of a compassionate team dedicated to making a difference. Ready for the challenge? Apply online today and be part of our mission to provide exceptional care at Hillman Cancer Center! Responsibilities: + Prior authorization responsibilities: + 1. Reviews and interprets medical record documentation for patient history, diagnosis, and previous treatment plans to pre-authorize insurance plan determined procedures to avoid financial penalties to patient, provider and facility. + 2. Utilizes payor-specific approved criteria or state laws and regulations to determine medical necessity or the clinical appropriateness for inpatient admissions, outpatient facility, office services, durable medical equipment, and drugs in terms of type, frequency, extent, site and duration, and considered effective for the patient's illness, injury, or disease. + 3. Ensures accurate coding of the diagnosis, procedure, and services being rendered using ICD-9-CM, CPT, and HCPCS Level II. + 4. Provides referral/pre-notification/authorization services timely to avoid unnecessary delays in treatment and reduce excessive nonclinical administrative time required of providers. 5. Submits pertinent demographic and supporting clinical data to payor to request approval for services being rendered. + General responsibilities: + 1. Maintains compliance with departmental quality standards and productivity measures. + 2. Works collaboratively with internal and external contacts specifically, Physician Services and Hospital Division, across UPMC as well as payors to enhance customer satisfaction and process compliance, ensuring the seamless coordination of work and to avoid a negative financial impact. + 3. Utilizes 18+ UPMC system and insurance payor or contracted provider web sites to perform prior authorization, edit, and denial services. + 4. Utilize authorization resources along with any other applicable reference material to obtain accurate prior authorization. + Retrospective authorization responsibilities + 1. Resolves basic authorization edits to ensure timely claim filing and elimination of payor rejections and or denials. + High School diploma or equivalent with 2 years working experience in a medical environment (such as a hospital, doctor's office, or ambulatory clinic) + OR an Associate's degree and 1 year of experience in a medical environment required. (Bachelor's degree (B.A) preferred) + Completion of a medical terminology course (or equivalent) required + Skills Required: + Knowledge and interpretation of medical terminology, ICD-9, and CPT codes + Must be proficient in Microsoft Office applications Excellent communication and interpersonal skills + Ability to analyze data and use independent judgment + Skills Preferred: + Understanding of authorization processes, insurance guidelines, third party payors, and reimbursement practices. + Experience utilizing a web-based computerized system.Licensure, Certifications, and Clearances: + Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

is eligible for a sign-on bonus of up to $2,500 Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Akron General, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family. Breast Imaging Specialists provide mammography screenings, diagnostic and interventional procedures, and patient care services at defined levels to patients. They explain the procedure to patients, position and immobilize the patient's breast in the unit, and observe the scanning process. This involves monitoring the video display of the area being scanned and adjusting the density or contrast to improve picture quality. Breast Imaging Specialists then review and evaluate the film or image recording plate to determine if the images are satisfactory for diagnostic purposes. Throughout this whole process, they use radiation safety measures and protection devices to comply with government regulations and to ensure the safety of patients and staff. By taking on this role, you will have a direct impact on patients by providing a good experience to them during their exam. A caregiver in this position works days from 8:00AM - 4:30PM or 7:30AM - 4:00PM. A caregiver who excels in this role will: * Review mammography/ultrasound requisition and computer exam forms to determine the type of exam required. * Accurately position patients, determine the exposure factors and operate mammography and ultrasound equipment according to established procedures to obtain a high-quality image. * Review processed images to determine quality and the need for additional images. * Educate patients regarding procedures, equipment and the exam to ensure understanding and cooperation. * Ensure patients' safety and comfort during and after the exam. * Acquire, archive, transmit and print images via CAD and PACS. * Complete after-hours transmission of images and appropriate paperwork. * Report any malfunctions to help desk and PACS Administrator. * Processes billing via RIS. * Assist with all policies and procedures required by local, state, and federal law, and with compliance or credentialing bodies (ACR, MQSA, Medicare, Medicaid, FDA, etc.). * Assist with instrument calibration and records to ensure compliance with quality assurance requirements. * Perform equipment checks to ensure proper function of and notify clinical engineering of any equipment malfunctions. * Ensure exam rooms are adequately supplied with linen and related medical supplies. * Provide teaching and mentoring to new hires and students. Minimum qualifications for the ideal future caregiver include: * Graduate of an accredited school of Radiologic Technology * Registered Technologist credentialed by The American Registry of Radiologic Technologists R.T.(R) (ARRT), in good standing * Certification in Mammography AND Breast Sonography: R.T.(R) (M) (BS) (ARRT) * Current state licensure (RL) * Two years of experience as a General Mammography Technologist * Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross * Knowledge of anatomy and related pathologic processes as it relates to mammography and sonography Physical Requirements: * Requires standing and walking for extended periods of time. * Must be able to lift or assist with lifting patients of varying weight and manipulate equipment daily. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $33.25 Maximum hourly: $52.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The Safety and Quality Patient Experience Specialist II (SQPE) leads safety, quality, and experience work at our Cleveland Clinic Main Campus. The Specialist coordinates and implements improvement initiatives. The focus of this role is safety through leading steps to building a HRO (High Reliability Organization). A caregiver in this role will work Monday through Friday from 8:00am to 4:00pm with some flexibility requirements within 7:00am and 6:00pm if needed. A caregiver who excels in this role will: * Understand and implement elements of performance as outlined by regulations, bylaws, and rules and regulations established by the medical staff. * Act as the primary resource for staff to facilitate overall operations of programs. * Develop meaningful quality assurance activities with clinical leadership to establish when a deviation in standard practice has occurred. * Analyze performance data and participate in improvement strategy development. * Act as a consultant in educating and evaluating clinical and support department staff regarding quality management regulations and standards of care. * Support medical staff quality assurance activities such as peer review, ongoing professional practice evaluation, and focused professional practice evaluation. * Develop and assure processes to monitor performance and identify where intervention is needed. * Incorporate regulatory and accreditation standards into improvement activities around SQPE. * Collaborate on development of required plans such as the performance improvement plan, safety plan, infection control plan, and others as required by governance. * Incorporate enterprise priorities and regulatory requirements and benchmarks ensuring alignment to one standard of care across locations. * Drive continuous improvement activity around quality, safety and patient experience priorities and coordinates improvement projects. * Facilitate dashboard reviews, data analysis and decision-making from data. Identify and address root causes to lead to sustainable improvement. * Act as a champion for continuous improvement utilizing the Cleveland Clinic Improvement Model. * Manage stakeholder relationships, project risks and project changes. * Lead projects leveraging advanced continuous improvement and project management tools. * Research best practices within and outside the organization. * Build relationships with project teams, middle management, and senior sponsors. * Coach smaller improvement teams to success with their quality improvement projects at the local level. * Participate in committees and meetings necessary to drive performance in the assigned scope of the role. * Report on medical errors and near misses, as well as corrective actions taken. Oversees the management and use of medical error information. Minimum qualifications for the ideal future caregiver include: * Bachelor's Degree in nursing, Healthcare Administration, Business, Engineering, or related field. * Certified Patient Safety Professional (CPPS) or Certified Professional in Healthcare Quality (CPHQ) required within one year of hire. * Seven (7) years of related experience with safety, quality, patient experience and Performance Improvement program or related healthcare experience. * Previous experience in working with Joint Commission, HFAP, CMS (Centers for Medicare and Medicaid: Government agency that provides reimbursement for accredited trainees) surveys process preferably in a leadership/coordination role. * In-depth knowledge of patient safety best practices, joint commission standards, and conditions of participation. Preferred qualifications for the ideal future caregiver include: * Master's Degree * Registered Nurse * Healthcare Accreditation Certification Program (HACP) or Certified Joint Commission Professional (CJCP) * Process Improvement Certification preferred: Lean, Six Sigma, etc. * Certified in Infection Control (CIC) * Certified Patient Experience Professional (CPXP) * Clinical experience preferred and will offset three (3) years of experience requirement in SQPE Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations the ability to move up to 25 lbs. Personal Protective Equipment: * Follow standard precautions using personal protective equipment as required. Pay Range Minimum Annual Salary: $63,250.00 Maximum Annual Salary: $96,467.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. At Cleveland Clinic's Transplant Center, world-class experts perform a variety of transplantation procedures. Each year, thousands of lives are saved and transformed because of our innovative transplant expertise. Combining quality, excellence and the top transplant physicians and specialists, Cleveland Clinic Transplant Center is proud to be a leader in organ transplantation. We offer one of the most comprehensive transplant programs in the world and perform a variety of transplantations. A caregiver in this position works 3:00pm - 11:30pm, with weekend and on-call requirements. A caregiver who excels in this role will: * Assist physicians in the preservation and evaluation of organs for transplantation. * Maintain laboratory environment and supplies. * Prepare equipment, solution and drugs for harvesting, preservation and transplantation of organs. * Assist the operating room caregivers as necessary before, during and after donor organ recovery procedures, as well as during organ transplant procedures. * Assist physicians with organ harvesting, organ packaging and labeling and with organ transport from out of state or to other local hospitals as required. * Coordinate with the Transplant Center and OPO to ensure the receipt of donor organs from an outside institution is conducted according to established regulations. * When indicated, prepare organs for perfusion. * Evaluate the suitability of organs during preservation for transplantation. * Monitor the preservation parameter during perfusion preservations by recording pressures, flows and taking samples for other test. * Assist physicians with bench surgery. * Ensure the cleanliness of the Organ Preservation Lab. * Ensure Organ Preservation Lab equipment is optimally maintained and arrange for repairs/replacements as applicable. * Assist in organ preservation research studies as applicable under the direction of the Principal Investigator and their team. Minimum qualifications for the ideal future caregiver include: * High school diploma or GED * Basic Life Support (BLS) certification through American Heart Association (AHA) and American Red Cross * Ability to work in a stressful environment Preferred qualifications for the ideal future caregiver include: * Medical-related certification, such as a Paramedic, Medical Assistant, Surgical Technician, etc. * Recent healthcare experience * Operating room experience strongly preferred Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Manual dexterity to use surgical equipment and to assist with surgical procedures. * Normal or corrected vision. * Must be able to be on call on a regular basis on weekends and during the week. Personal Protective Equipment: * Follows standard precautions using personal protective equipment. Pay Range Minimum hourly: $17.25 Maximum hourly: $26.31 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Job DescriptionDescriptionAs an Authorization Specialist you will be responsible for obtaining prior authorizations, creating patient financial responsibility forms, creating the ASC financial collections worksheet and collecting patient financial responsibility prior to surgery. Our Authorization Specialists provide systematic process mapping and optimization to ensure maximum efficiency and effectiveness in work flows and prompt professional communication with internal and external stakeholders striving to achieve the highest level of customer service. Schedule 8:00am - 5:00pm, Monday through Friday What you will be doing Establishing communication and working closely with the Surgery Scheduling Team Reviewing chart documentation to ensure patients meet insurance guidelines Obtaining any prior approvals or surgical/injection/solution authorizations needed from insurance company Request, follow up, and secure prior authorizations prior to services being performed. Communicating with MD/Scribe/Surgery Scheduler if Authorization is denied and steps/options to follow- initiate appeals when needed Answering all telephone inquiries from patients regarding surgery authorization or other concerns Verifying medical benefits for surgery and injections Discussing benefits and costs of non-covered benefits with patients, create an estimated out of pocket worksheet. Secure any out of pocket financial requirements from patient Interfacing with our Billing Department as needed Other duties as assigned What you know Required High school diploma or GED Excellent written and verbal communication skills Able to multi-task and meet deadlines Desired Experience with medical billing, coding and/or authorizations Previous ophthalmology, healthcare or customer service experience What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. **A caregiver in this position works varying hours between 8:00am and 6:30pm.** A caregiver who excels in this role will: + Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. + Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. + Enter and maintain confidential patient information. + Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree Preferred qualifications for the ideal future caregiver include: + Knowledge of medical terminology **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment. + Requires extended periods of standing, walking or sitting. + Good visual acuity through normal or corrected vision. + Must be able to navigate various locations and function in a fast-paced, hectic environment. + Ability to lift and transport up to 25 pounds. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

IS OPEN TO OHIO RESIDENTS ONLY Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The Billing Specialist I perform billing functions to support the Retail/ Specialty Pharmacy. This role researches, analyzes and reconciles patient account receivables, refunds, claims processing, patient statements, and revenue cycle functions. A caregiver in this role works remotely from 8:00 a.m. - 4:30 p.m. This position requires caregivers to be onsite once per week at the CCAC location in Beachwood. A caregiver who excels in this role will: * Review and research entered claims, assist with adjudication, work, and resolve unpaid claims, generate patient statements, and maintain accounts receivable records. * Evaluate accounts and prepare adjustments to refund payments and correct discrepancies, as necessary. * Identify and assist patients who may qualify for patient assistance programs or copay assistance. * Perform manual and/or electronic processing of claims in a prompt and timely manner. * Maintain and apply knowledge of current requirements related to managed care contracts, Medicare, Medicaid, and departmental policies regarding timely filing of claims. * Address insurance, reimbursement, and payment issues as appropriate by communicating with insurance, providers, patients, and pharmacists. * Prepare manual/electronic claims and submit with appropriate documentation. * Verify benefits and eligibility and submit prior authorizations as needed. * Maintain accurate records of outstanding claims and/or past due balances. * Communicate with Reimbursement Manager and/or Finance Director regarding accounts receivable discrepancies. * Participate in and support department initiatives, meetings, and training of staff. Minimum qualifications for the ideal future caregiver include: * High school diploma or equivalent * One year of related experience involved with billing functions in a pharmacy environment such as retail, specialty, or home delivery pharmacy * Knowledge of billing codes for outpatient pharmacy charges, (NDC, HCPCS, CPT, J-codes, ICD-10) codes and formal documents necessary for billing (i.e. UB04, CMS-1500, EOB) * Knowledge of billing requirements and reimbursement guidelines for Medicare (Part B and Part D), Medicaid and commercial insurance payers * Familiarity with medical and pharmacy terminology and knowledge of basic accounting functions * General knowledge of spreadsheets, computer billing software and payer websites/portals Preferred qualifications for the ideal future caregiver include: * Associate's degree in accounting, healthcare, or related field * Certified Pharmacy Technician Certification (CPTH) * Pharmacy background Physical Requirements: * Typical physical demands include manual dexterity sufficient to perform computer functions of the job. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside a passionate and dedicated team, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. This role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. **A caregiver in this position works Monday-Friday, shifts could vary from 7:00AM - 5:00PM.** A caregiver who excels in this role will: + Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. + Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. + Enter and maintain confidential patient information. + Recruit, enroll and educate patients on MyChart and Appointment Pass. + Facilitate billing functions, accurately meeting compliance and organizational quality and productivity standards. + Support and adhere to compliance policies and procedures. Minimum qualifications for the ideal future caregiver include: + High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an associate's degree and one year of experience OR a bachelor's degree + Two years of patient registration, appointment scheduling, insurance processing or customer service/concierge experience Preferred qualifications for the ideal future caregiver include: + Knowledge of medical terminology + Strong customer service background + Ability to type a minimum of 30 words per minute Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment + Standing, walking or sitting for extended periods + Good visual acuity through normal or corrected vision + Ability to navigate various locations and function in a fast-paced, hectic environment + Ability to lift and transport up to 25 pounds **Personal Protective Equipment:** + Follow standard precautions using personal protective equipment as required **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, you will help facilitate a positive experience for patients and their families. Using your customer service skills, you can assist in ensuring the unit runs smoothly and patients feel informed and at ease. This role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. **A caregiver in this role works days from 2:00 p.m. - 6:00 p.m.** A caregiver who excels in this role will: + Provide a comprehensive, proactive, and 'Patients First' experience for all patients and visitors. + Create a welcoming, professional environment by demonstrating exceptional customer service aligned with Cleveland Clinic's START with Heart and HEART models. + Proactively assist patients and visitors in waiting areas, greet patients, resolve issues, and deliver effective service recovery. + Investigate, triage, and resolve patient issues using the HEART model to ensure a stellar patient experience. + Perform front-desk operations including patient registration, visit preparation, pre-visit workflows, co-pay collection, arrival and departure desk activities, and patient/record tracking. + Verify insurance, collect and enter billing and payment information accurately. + Screen and schedule interpreter services as needed. + Conduct telephone triage, follow phone etiquette standards, relay staff messaging, and generate provider reschedules. + Support billing functions while ensuring compliance with organizational quality and productivity standards. + Enter and maintain accurate and confidential patient data, including insurance and demographic information. + Encourage and assist patients in using front-end technologies; provide hands-on training for tools such as MyChart and Appointment Pass. + Support caregivers and providers in understanding and using front-end technologies to enhance workflow. + Recruit, enroll, and educate patients on MyChart and Appointment Pass to increase utilization and improve the overall patient experience. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED **and** two years of experience in patient registration, appointment scheduling, insurance processing or customer service + **OR** an Associate's Degree **and** one year of experience + **OR** a Bachelor's Degree + Knowledge of PC window applications sufficient to input and retrieve data + Experience with providing customer service and conflict resolution + Ability to perform basic math sufficient to process insurance co-pays Preferred qualifications for the ideal future caregiver include: + Knowledge of medical terminology + Computer keyboard skills + Customer service or hospitality experience **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment. + Requires extended periods of standing, walking or sitting. + Good visual acuity through normal or corrected vision. + Must be able to navigate various locations and function in a fast-paced, hectic environment. + Ability to lift and transport up to 25 pounds. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join the Cleveland Clinic team at the Akron Spine and Pain Office, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. **A caregiver in this position works Monday-Friday from 6:30AM - 3:00PM or 8:30AM - 5:00PM. Start times will vary between 6:15AM - 8:30AM, depending on staffing needs.** A caregiver who excels in this role will: + Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. + Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. + Enter and maintain confidential patient information. + Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree + Ability to perform basic math sufficient to process insurance co-pays + Working knowledge of PC window applications Preferred qualifications for the ideal future caregiver include: + Knowledge of medical terminology + Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment. + Requires extended periods of standing, walking or sitting. + Good visual acuity through normal or corrected vision. + Must be able to navigate various locations and function in a fast-paced, hectic environment. + Ability to lift and transport up to 25 pounds. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. **A caregiver in this position works 8:00am to 4:30pm with rotating evenings until 8:00pm and rotating weekend coverage.** A caregiver who excels in this role will: + Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. + Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. + Enter and maintain confidential patient information. + Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree Preferred qualifications for the ideal future caregiver include: + Knowledge of medical terminology **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment + Extended periods of standing, walking or sitting + Good visual acuity through normal or corrected vision + Navigating various locations and function in a fast-paced, hectic environment + Lifting and transporting up to 25 pounds **Personal Protective Equipment:** + Follow standard precautions using personal protective equipment as required **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join the Cleveland Clinic team at Mercy Hospital Urgent and Outpatient Care in Massillon, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. This specific position will support the Rehab Team at Mercy Hospital Urgent and Outpatient Care in Massillon. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. **A caregiver in this position works varying shifts between 8:00AM - 6:00PM, including rotating weekends and some holidays.** A caregiver who excels in this role will: + Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. + Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. + Enter and maintain confidential patient information. + Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an Associate's Degree and one year of experience OR a Bachelor's Degree + Working knowledge of PC window applications + Ability to perform basic math sufficient to process insurance co-pays Preferred qualifications for the ideal future caregiver include: + Knowledge of medical terminology + Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment. + Requires extended periods of standing, walking or sitting. + Good visual acuity through normal or corrected vision. + Must be able to navigate various locations and function in a fast-paced, hectic environment. + Ability to lift and transport up to 25 pounds. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.50 Maximum hourly: $18.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic's Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Fairview Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. A caregiver in this position works 8:00am-4:30pm. Hours may vary based on clinic needs. A caregiver who excels in this role will: * Provide a comprehensive, proactive and "Patients First" experience for patients and visitors. * Investigate, triage and resolve patient issues using the established HEART model. * Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. * Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. * Enter and maintain confidential patient information. * Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: * High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an associate's degree and one year of experience OR a bachelor's degree. Preferred qualifications for the ideal future caregiver include: * Knowledge of medical terminology. * Strong customer service background. Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment. * Requires extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Must be able to navigate various locations and function in a fast-paced, hectic environment. * Ability to lift and transport up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Fairview Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. **A caregiver in this position works 8:00am-4:30pm. Hours may vary based on clinic needs.** A caregiver who excels in this role will: + Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. + Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. + Enter and maintain confidential patient information. + Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: + High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an associate's degree and one year of experience OR a bachelor's degree. Preferred qualifications for the ideal future caregiver include: + Knowledge of medical terminology. + Strong customer service background. **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment. + Requires extended periods of standing, walking or sitting. + Good visual acuity through normal or corrected vision. + Must be able to navigate various locations and function in a fast-paced, hectic environment. + Ability to lift and transport up to 25 pounds. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Administers anesthesia to patients rendering them insensitive to pain during surgery. Monitors the patient's physical reaction to the anesthetic and informs the physician of any adverse condition. Administers emergency measures when complications arise.Cleveland Clinic is currently seeking a CAA for a part-time position at Hillcrest Hospital. CAA experience is required for this position. We foster a collaborative work environment where CRNAs, CAAs, and MDAs share responsibilities and respect each other's contributions. Our CRNAs can actively participate in various committees and contribute to process improvement initiatives. We are proud to offer a competitive benefits package including: + Competitive compensation and supplemental pay rate + Sign-on bonuses for eligible providers + Student loan repayment + Paid time off plus 6 paid holidays + CEU package and internal CEU opportunities + Professional reimbursements + Exceptional Medical, Dental, Vision Benefits - effective day one of employment + Retirement Savings Plans (up to 5.5% total Cleveland Clinic contributions immediately upon hire/ increases with years of service) + Malpractice covered at no cost to the CAA + Research and teaching opportunities (not required, but available if interested) + Cleveland Clinic is an eligible employer for PSLF (Public Student Loan Forgiveness) **Responsibilities:** + Obtains a comprehensive patient history and performs relevant elements of a physical exam. + Discusses findings and anesthetic plan with supervising anesthesiologist before induction of anesthesia. + Reviews the patient's condition with the anesthesiologist immediately prior to the induction of anesthesia. + Pretests and calibrates anesthesia delivery systems. + Administers blood, blood products and supportive fluids. + Other duties as assigned. **Education:** + Bachelor's Degree or higher from an institution of higher learning accredited by an organization recognized by the board of regents. **Certifications:** + Certification by the National Commission for Certification of Anesthesiologist Assistants. + Current, valid certificate of registration. + Written practice protocol consistent with section 4760.09 of the Revised Code. + Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) through American Heart Association (AHA) are required. **Complexity of Work:** + Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. + Must be able to work in a stressful environment and take appropriate action. **Work Experience:** + None required. **Physical Requirements:** + Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. + Requires standing and walking for extensive periods of time. + Occasionally lifts and carries items weighing up to 25 pounds and ability to push, pull, and navigate supply carts weighing up to 200 pounds. + Requires corrected vision and hearing to normal range. + Requires working under stressful conditions of working irregular hours. + Requires some exposure to communicable diseases or bodily fluids. **Personal Protective Equipment** : + Follows Standard Precautions using personal protective equipment as required for procedures. **Pay Range** Minimum Annual Salary: $230,000.00 Maximum Annual Salary: $299,000.00 The pay range displayed on this job posting reflects the anticipated range for new hires. Actual compensation may be higher or lower than the standard range, depending on factors such as job responsibilities, relevant experience, skills, scheduling requirements, education, and area of licensure. Please note, the displayed pay range does not include additional pay practices or the value of Cleveland Clinic's comprehensive benefits package (including healthcare, dental and vision coverage, retirement savings contributions, and more). The listed range is based on a full-time (1.0 FTE) with the exception of PRN positions, which have an hourly rate based on the position type. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Administers anesthesia to patients rendering them insensitive to pain during surgery. Monitors the patient's physical reaction to the anesthetic and informs the physician of any adverse condition. Administers emergency measures when complications arise. Cleveland Clinic is currently seeking a CAA for a part-time position at Hillcrest Hospital. CAA experience is required for this position. We foster a collaborative work environment where CRNAs, CAAs, and MDAs share responsibilities and respect each other's contributions. Our CRNAs can actively participate in various committees and contribute to process improvement initiatives. We are proud to offer a competitive benefits package including: * Competitive compensation and supplemental pay rate * Sign-on bonuses for eligible providers * Student loan repayment * Paid time off plus 6 paid holidays * CEU package and internal CEU opportunities * Professional reimbursements * Exceptional Medical, Dental, Vision Benefits - effective day one of employment * Retirement Savings Plans (up to 5.5% total Cleveland Clinic contributions immediately upon hire/ increases with years of service) * Malpractice covered at no cost to the CAA * Research and teaching opportunities (not required, but available if interested) * Cleveland Clinic is an eligible employer for PSLF (Public Student Loan Forgiveness) Responsibilities: * Obtains a comprehensive patient history and performs relevant elements of a physical exam. * Discusses findings and anesthetic plan with supervising anesthesiologist before induction of anesthesia. * Reviews the patient's condition with the anesthesiologist immediately prior to the induction of anesthesia. * Pretests and calibrates anesthesia delivery systems. * Administers blood, blood products and supportive fluids. * Other duties as assigned. Education: * Bachelor's Degree or higher from an institution of higher learning accredited by an organization recognized by the board of regents. Certifications: * Certification by the National Commission for Certification of Anesthesiologist Assistants. * Current, valid certificate of registration. * Written practice protocol consistent with section 4760.09 of the Revised Code. * Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) through American Heart Association (AHA) are required. Complexity of Work: * Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. * Must be able to work in a stressful environment and take appropriate action. Work Experience: * None required. Physical Requirements: * Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. * Requires standing and walking for extensive periods of time. * Occasionally lifts and carries items weighing up to 25 pounds and ability to push, pull, and navigate supply carts weighing up to 200 pounds. * Requires corrected vision and hearing to normal range. * Requires working under stressful conditions of working irregular hours. * Requires some exposure to communicable diseases or bodily fluids. Personal Protective Equipment: * Follows Standard Precautions using personal protective equipment as required for procedures. Pay Range Minimum Annual Salary: $230,000.00 Maximum Annual Salary: $299,000.00 The pay range displayed on this job posting reflects the anticipated range for new hires. Actual compensation may be higher or lower than the standard range, depending on factors such as job responsibilities, relevant experience, skills, scheduling requirements, education, and area of licensure. Please note, the displayed pay range does not include additional pay practices or the value of Cleveland Clinic's comprehensive benefits package (including healthcare, dental and vision coverage, retirement savings contributions, and more). The listed range is based on a full-time (1.0 FTE) with the exception of PRN positions, which have an hourly rate based on the position type.