We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY.
Job Description:
We Are: Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing.
You Are: Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a flexible schedule in a team environment around a lot of great people. You need a fast-paced environment where no two days are the same and you understand how to be the face/voice of a company.
Responsibilities Include:
Work with our insurance provider clients and deliver great overall customer service
Take in a high volume of calls, communicate via email and letters as appropriate
Document all client communication across several platforms
Be the point person for our clients as well as their customers
Qualifications:
2+ years of customer service experience in a call-center environment
Demonstrated communication, organizational and interpersonal skills
Intermediate proficiency in Microsoft Office
Strong independent problem solving and analytical skills
Preferred Qualifications:
4+ years of insurance experience (insurance agent license a plus!)
Bilingual (Spanish/English)
Associate's degree
Worker Type:
Number of Openings:
3
$44k-68k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands
OCPA 3.7
Remote job in Worcester, MA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 60d+ ago
Hybrid Life Sciences Talent Acquisition Partner
Pharmaron Beijing Co. Ltd.
Remote job in Waltham, MA
A global CRO is looking for a Talent Acquisition Partner in Waltham, MA. The ideal candidate will lead recruitment processes for life sciences roles and collaborate closely with hiring managers. Essential qualifications include significant recruitment experience, particularly within the Pharmaceutical sector, as well as strong communication skills. The role offers a competitive salary of $70,000 - $100,000 along with a comprehensive benefits package.
#J-18808-Ljbffr
$70k-100k yearly 2d ago
Remote MSL: Osteoporosis Expert (Senior)
Upsher-Smith 4.7
Remote job in Waltham, MA
A biopharmaceutical company is seeking a Medical Science Liaison/Senior Medical Science Liaison based in the Dallas/Fort Worth metro area. This role involves developing relationships with healthcare leaders to improve health outcomes in osteoporosis. The ideal candidate will have a doctorate and experience in the sector. Key responsibilities include scientific communication, collaboration with stakeholders, and supporting research initiatives. The compensation range is competitive, reflecting experience and qualifications. This position requires up to 70% travel and offers a flexible remote work environment.
#J-18808-Ljbffr
$93k-147k yearly est. 5d ago
Work from Home - Full Time - Data Entry - $45 per hour
GL Inc. 4.1
Remote job in Lowell, MA
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$43k-56k yearly est. 60d+ ago
Senior Director of Quality Assurance - Hybrid, Impactful
Candel Therapeutics
Remote job in Needham, MA
A clinical-stage biopharma company located in Needham, MA is seeking a Quality Systems professional. The role supports quality operations across departments ensuring compliance with industry standards while managing GxP systems. Ideal candidates have over 10 years of experience in Quality Assurance within biotech or pharma, and expertise in managing audits and vendor oversight. This individual will thrive in a hybrid work environment, contributing to the development of innovative cancer therapies.
#J-18808-Ljbffr
$131k-192k yearly est. 1d ago
HYBRID PFRT Revenue Integrity Specialist - 249325
Medix™ 4.5
Remote job in Worcester, MA
Serve as a critical Charge Generation Tracker (CGT) Specialist and regulatory gatekeeper, ensuring strict compliance with all coding, billing, and third-party guidelines. This role is essential for revenue integrity and correct charge capture across the system. You will act as the primary resource for clinical staff, providers, and administration on coding and billing regulatory matters.
Key Responsibilities
Regulatory Compliance & CGT Management: Maintain and update the CGT in compliance with federal, state, and payer regulations, ensuring accurate reflection of clinical practice and proper synchronization with IT applications.
Edit Review & Resolution: Review and resolve assigned billing/coding edits within prescribed timeframes, routing issues to appropriate owners and collaborating with clinical/charge capture staff for resolution. Monitor daily edit reports and address delinquencies.
Expert Support & Resource: Provide expert regulatory support, guidance, and research on coding, billing, and charge capture to providers, clinical charge capture specialists, and administrative staff. Act as the primary subject matter expert for the organization.
Education & Training: Develop and conduct educational courses, seminars, and training materials for physicians, clinicians, and billing staff on professional documentation, coding, and billing guidelines.
Audit & Monitoring: Lead annual regulatory reviews (CPT, CMS updates) and perform quality audits of patient accounts to identify opportunities for improvement in documentation, charge capture, and coding. Monitor key coding and billing publications for timely compliance.
Requirements
CPC certification
EPIC
3-5 years of experience in professional billing & coding
Knowledge of CPT / HCPCS codes and third-party reimbursement policies
Working knowledge of Microsoft applications; ability to create and present reports to physicians
Schedule/Shift: Monday-Friday 8am-5pm (EST)
**PLEASE NOTE**: This is a
Hybrid
position so candidates must be from the New England area, preferably in MA. Candidates must be able and willing to come on-site for at-the-elbow support, especially during new practice implementations
A leading biopharmaceutical company is seeking a Senior Director, Statistical Programming, to oversee all statistical programming activities. This role involves leading a team to achieve regulatory and business objectives, ensuring high-quality deliverables, and managing strategic planning. The ideal candidate will possess a strong background in statistical programming, with extensive experience in leadership and project management. The position offers a competitive salary and a hybrid working model based in Waltham, MA.
#J-18808-Ljbffr
$126k-184k yearly est. 2d ago
Customer Service - Work from Home $45 per hour
GL1
Remote job in Leominster, MA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Commercial Lines Account Manager (Remote in MA and RI Only)
Summit Bridge Partners 4.5
Remote job in Worcester, MA
Commercial Lines Account Manager - Small Business Unit
Foxborough, MA | 95% Remote (MA & RI residents only)
Full-Time |
$60,000-$85,000 Base Salary
We're partnering with a well-established insurance organization seeking a Commercial Lines Account Manager to support a book of Small Business commercial clients. This is a generalist role focused on client service, renewals, and relationship management-ideal for a proactive insurance professional who values autonomy, stability, and work-life balance.
What You'll Do
Manage a portfolio of small to mid-sized commercial lines clients
Handle day-to-day servicing, policy renewals, and client communications
Partner closely with producers and internal service teams
Maintain strong client relationships and ensure coverage needs are met
Attend occasional in-person client meetings (minimal travel required)
What We're Looking For
3-4 years of commercial lines insurance experience
Solid understanding of core commercial coverages and risk management
Strong communication, organization, and follow-through skills
Experience with agency management systems (EPIC is a plus, not required)
Compensation & Benefits
Base Salary: $60,000-$85,000 (based on experience)
Medical, dental, and vision insurance
401(k) with company match
Minimum of 3 weeks PTO (additional time negotiable)
All paid holidays, including Columbus Day and Patriots' Day
95% remote work environment
In-office onboarding and training (up to 12 weeks)
This is a great opportunity to work independently within a supportive and stable team while building meaningful client relationships.
Apply today or message us directly to learn more-confidentially.
$60k-85k yearly 4d ago
Hybrid Tax Senior Manager: Client Leadership and Strategy
Staff Financial Group
Remote job in Waltham, MA
A leading financial services firm in Waltham, MA, is seeking an experienced Tax Senior Manager. This role requires expertise in corporate and partnership taxation, managing compliance for a diverse client base, and leading a team. Candidates should have at least 7 years of public accounting experience, with strong client relationship management skills and a CPA license. The position offers a hybrid work schedule and competitive compensation with benefits.
#J-18808-Ljbffr
$78k-115k yearly est. 1d ago
Work-From-Home Online Product Tester - $45 per hour
Online Consumer Panels America
Remote job in Worcester, MA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 60d+ ago
Senior MSL - Osteoporosis (Remote TX Territory)
Upsher-Smith 4.7
Remote job in Waltham, MA
A leading biopharmaceutical company is seeking a Senior Medical Science Liaison for the Texas territory. The ideal candidate will develop relationships with healthcare professionals, respond to medical inquiries, and provide scientific information related to osteoporosis. This role requires extensive travel within the region and a commitment to improving patient outcomes. The position offers a competitive salary of $190,000 - $220,000, along with comprehensive benefits.
#J-18808-Ljbffr
$190k-220k yearly 5d ago
Data Entry Product Support - No Experience
Glocpa
Remote job in Billerica, MA
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$34k-38k yearly est. 60d+ ago
Clinical Specialist, Wellness
Helen of Troy Limited 4.7
Remote job in Marlborough, MA
Our Beauty & Wellness division empowers consumers with trusted products that support self-care, from salon-quality styling tools to wellness devices like humidifiers and air purifiers. Our innovative products and solutions promote healthy living, elevating the lives of consumers every day. This business unit includes Braun, PUR, Honeywell, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon brands, and this role may support one or more of these brands.
Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!
Position: Clinical Specialist, Wellness
Department: Regulatory for Braun & Vicks
Work Location: Marlborough, MA
Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.
What you will be doing:
The role will be reporting to the Senior Manager of Regulatory & Clinical Affairs. The successful candidate will support in the coordination of the clinical trials for products such as thermometers and blood pressure monitors, as well as prepare documentation for clinical protocols and reports to support regulatory submissions of products in the HELE portfolio.
Work with principal investigators at clinical sites to drive clinicals forward to ensure clinical data is collected as scheduled.
Collect and analyze clinical data from clinical sites as received by the clinicians on Clinical Report Forms.
Author clinical study protocols with input from clinical experts, the internal HELE cross functional teams and biostatisticians.
Submit clinical protocols and any accompanying clinical site-specific documentation for IRB and/or Ethics Boards to receive clearance to begin clinicals.
Report any preliminary clinical data findings to the cross-functional team members, including number of patients recruited number and/or groups of patients yet to be recruited, and any preliminary clinical data results per the study's endpoints.
Summarize final clinical results into clinical study reports to be used for global regulatory submissions.
Author Clinical Evaluation Plans and Clinical Evaluation Reports to support regulatory submissions. Support any clinical portions of Post Market Surveillance Plans/Reports and Post Market Clinical Follow-up Reports as necessary.
Conduct Literature Reviews to support CERs and marketing claims for different product lines.
Work with cross-functional team members to create critical tasks for usability studies. Execute usability studies per international standards.
Perform other regulatory or administrative tasks as assigned including support FDA, ISO, other third-party audits; and any other internal audits related to clinical affairs and regulatory related matters.
Skills needed to be successful in this role:
Understanding of ISO 14155 for clinical requirements
Ability to understand and interpret regulatory standard
Ability to analyze and interpret clinical data and draw conclusions
Strong attention to detail
Excellent verbal and written communication skills
Flexibility to manage multiple projects for multiple internal customers
Proficient in Microsoft Office Suite, notably, Excel, Word, and PowerPoint
Minimum Qualifications:
Associates degree in a relevant field
2+ years of experience in regulatory or clinical affairs of medical devices
Authorized to work in the United States on a full-time basis
Preferred Qualifications:
Bachelor's degree in a relevant field
In Massachusetts, the standard base pay range for this role is $80,000 - $95,000 annually . This base pay range is specific to Massachusetts and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.
Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.
Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.
#li-ke1
#LI-HYBRID
For more information about Helen of Troy, visit ******************** You can also find us on LinkedIn, and Glassdoor.
Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at **************.
Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.
At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.
$80k-95k yearly Auto-Apply 53d ago
Athlete Services Data Manager
Boston Athletic Association 3.9
Remote job in Hopkinton, MA
The Boston Athletic Association (B.A.A.) is a non-profit organization with a mission to promote a healthy lifestyle through sports, especially running. The B.A.A. is committed to a world where all people can access and benefit from running and an active lifestyle. The B.A.A. advances its mission and vision by organizing mass-participatory running events such as the Boston Marathon, creating or supporting community fitness events, and sponsoring a running club that serves the greater Boston area.
ABOUT THE ROLE
Reporting to the Director of Athlete Services, the Athlete Services Data Manager is responsible for key data management processes, primarily related to event registrations. The position leads all registration functions in the B.A.A.'s customer relationship management system (Salesforce), and ensures timely, accurate processing and reporting of registration data for B.A.A. events. In addition, the Athlete Services Data Manager is the project manager for onsite activities, such as bib distribution and race-day registrations. Through their work on the Athlete Services team, they positively impact the experience of the B.A.A.'s participants.
RESPONSIBILITIES
Manage race registration submissions, verification, and entry fee processing.
Manage the Boston Marathon qualifying time verification process during pre-verification and registration periods.
Manage programs and initiatives, including, but not limited to:
Communications and bib identification for various programs and groups of athletes.
Consecutive Program, including verification of results and issuance of invitational entry instructions.
International Tour Program activities, such as invoice tracking, issuance of invitational entry instructions and communications around registration timelines.
Registration Protection program.
Lead registration and entry tracking for non-marathon events, and assist with bib assignment and distribution in partnership with the Director of Athlete Services
Manage Bib and Timing Tag Program, including bib order, bib assignment, preparation and bib distribution, and verification of timing tags, ensuring accuracy and functionality.
Serve as primary support for B.A.A. Distance Medley events, including the Boston 5K, B.A.A. 10K and Boston Half Marathon Registration, working closely with the Salesforce and Communications teams to manage registration in addition to coordinating onsite race day logistics for Athlete Services.
Maintain the qualifying race results database to include communications to race directors, verification of USATF certifications, and adaptation of all necessary procedures within Salesforce. Seek to continuously improve the database and related processes.
With the Director of Athlete Services, liaise with Operations and Communications Teams to support adjudication and results for all events.
Collaborate creatively with the Salesforce Team to drive innovation in Athlete Services' Salesforce processes and reporting dashboards, while maintaining and enhancing data management strategies to ensure accuracy and integrity.
Support the Director of Athlete Services with timelines and work processes to assure clear communication and functionality of race registrations.
Manage public-facing functions of Athlete Services throughout race weekends to provide superior customer service.
Collaborate with Athlete Support Coordinator to identify and track trends or opportunities from athlete feedback and recommend improvements related to Salesforce case management, registration or the participant experience.
Assist with creating data export files for vendors.
Manipulate and import data files to systems as necessary.
Other duties as assigned.
WHO WE'RE LOOKING FOR
There are innumerable ways to learn, grow and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.
3-5 years' experience in database management, or equivalent experience with customer relationship management platforms.
Excellent analytical skills and the ability to navigate complex data sets. Possesses Excel skills, including, but not limited to utilizing advanced functions, manipulating data and data visualization (e.g., removing duplicates, data cleaning, PivotTables, PivotCharts).
High-level understanding of data flows within and across systems.
Detail oriented.
Effective communication and customer service skills.
Ability to build and maintain relationships, collaborating to achieve shared objectives.
Strong organizational and time management skills. Can work independently and in a fast-paced environment.
Proficiency in Microsoft Office and Salesforce strongly preferred.
Willingness to advance and develop Salesforce capability through training required.
Running industry knowledge and experience working at/for events preferred.
Experience with credit card processing preferred.
Willingness to work weekends and evenings, as needed.
WORK EXPECTATIONS AT B.A.A
We are a hands-on team and seek employees who are passionate about our work and service to our community. The Athlete Services Data Manager is a 40-hour/week, exempt position. The role will require working some weekends and evenings. There will be longer work hours surrounding events. Limited local travel required.
Hybrid work schedule (combination of in-person and remote work possible).
COMPENSATION & BENEFITS
The salary range is competitive and commensurate with lived and professional experience. The B.A.A. will promote your professional growth and development by providing access to:
Competitive health and dental insurance plans
Life insurance, short-term, and long-term disability plans are funded 100% by the B.A.A.
401(k) matching dollar-for-dollar up to 6% after 6 months of service, and elective deferrals may begin upon hire
An annual allotment of professional development funding (up to $2,000 per calendar year)
Paid vacation based on years of service
Comp. Time available for eligible work
11 paid holidays, 9 scheduled, and 2 floating
Hiring range: annual salary of $65,000-$72,000.
HOW TO APPLY
To apply to this position, please prepare a resume and cover letter to the attention of the B.A.A. Human Resources team and submit your materials to Opportunities *********************.
The B.A.A. is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status or any other status protected by applicable law.
$65k-72k yearly 4d ago
FULL TIME GenAI Platform Lead - HYBRID ONSITE (DIRECT HIRE)
Yoh, A Day & Zimmermann Company 4.7
Remote job in Needham, MA
Please send current resumes directly to ************************* Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG LinkedIn: ********************************************* FULL TIME Gen AI Platform Lead - HYBRID ONSITE (DIRECT HIRE)
**Candidates requiring visa sponsorship are welcome to apply**
Asa part of our Generative AI (GenAI) enablement initiative, the GenAI Lead will drive this transformation by overseeing infrastructure development, enabling adoption, and coordinating cross-functional efforts within our Technology community. This is a hands-on leadership role requiring technical depth, strategic thinking, and strong communication skills. The GenAI Lead will work closely with the Platform Engineering team focused on developing the centralized Model Context Protocol (MCP) server and contributing to the buildout of the AI Gateway-core components of our GenAI infrastructure, the GenAI Guild, lead enablement efforts, and serve as a practitioner-owning applications and using GenAI tools to demonstrate value and best practices.
Keys to this Position
• GenAI Expertise: Broad understanding of GenAI technology landscape, tools, IDE integrations (e.g., GitHub Copilot), and foundational models (e.g., GPT, Claude etc).
• Industry Awareness: Ability to track and interpret GenAI trends and peer adoption strategies.
• Enablement & Training: Experience designing and delivering enablement programs for engineers, analysts, QA, and support teams.
• Hands-On Delivery: Own applications and use GenAI tools in daily development. Experience with GenAI platforms and IDE integrations.
• Communication & Influence: Strong communication skills to collaborate across disciplines and influence adoption strategies.
• Leadership & Oversight: Ability to manage initiatives, track milestones, and coordinate with stakeholders and senior leadership. Demonstrated success in leading technical cross-functional initiatives.
• Proven experience in full-stack development and infrastructure engineering.
• Python skills and familiarity with DevOps practices.
• Experience with AWS services (EC2, IAM, CloudFormation) and SSO integration.
Key Responsibilities
• Lead the rollout of GenAI tools across engineering and adjacent disciplines.
• Provide oversight and mentorship to GenAI Platform Engineers.
• Evaluate and recommend GenAI platforms, IDE integrations, and model providers.
• Design and deliver training programs tailored to different user groups.
• Own and develop applications using GenAI tools to model best practices.
• Collaborate with engineering, QA, support, and business stakeholders to identify use cases.
• Promote responsible AI usage and ensure alignment with governance standards.
• Coordinate with Program Manager for broad stakeholder communications, including those to the CTO and other firm leadership.
• Organize learning lunches, office hours, and feedback loops via the GenAI guild.
• Establish mechanisms for teams to report challenges with GitHub Copilot and other GenAI tools.
• Stay abreast of rapidly evolving AI technology and capabilities to enable recommendations on the direction in this space
Estimated Min Rate: $160,000.00
Estimated Max Rate: $180,000.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
$160k-180k yearly 5d ago
Veterinary Student Representative
Hometown Veterinary Partners
Remote job in Grafton, MA
Job Description Hometown Veterinary Partners (HVP) is on a mission to empower veterinarians. We heard the concerns of veterinary professionals and we set out to change that. We are building a community where your viewpoints and visions are heard no matter what your role. Veterinarians are empowered to build the careers they want, practicing at the highest level, with the opportunity to build equity without investing their own money.
Position Overview:
Hometown Veterinary Partners (HVP) is seeking motivated and passionate veterinary students to join our team as Veterinary Student Representatives. This role is an excellent opportunity to gain hands-on experience, expand your professional network, and contribute to the veterinary community. The Veterinary Student Representative will serve as a liaison between Hometown Veterinary Partners and veterinary students at their university. This role involves promoting HVPs values, services, and opportunities, while providing valuable insights and feedback from the student community. Representatives will participate in various events, assist with marketing efforts, and help foster a strong relationship between the company and future veterinarians.
How youll be making an impact
Represent Hometown Veterinary Partners at campus events, career fairs, and student organization meetings.
Assist in organizing and hosting events such as informational sessions, workshops, and webinars.
Provide feedback and insights on student interests, concerns, and trends to help shape company initiatives.
Engage with students through social media and other digital platforms to raise awareness about Hometown Veterinary Partners.
Learn, share with HVP, and adhere to all rules and regulations for their college of veterinary medicine as it relates to corporate campus presence and events
Identify and regularly communicate with appropriate deans, faculty, office of academic and student affairs, career counselors, and student representatives, to understand opportunities for HVP support and connections.
Participate in representative meetings and training sessions to stay informed about company updates and initiatives.
Collaborate with the marketing team to create and distribute promotional materials on campus.
Serve at a point of contact for students interested in learning more about Hometown Veterinary Partners and opportunities.
What makes you a great fit?
Currently enrolled in
AVMA Accredited Program (Doctor of Veterinary Medicine or Similar)
.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Enthusiasm for representing Hometown Veterinary Partners and promoting its values.
Previous experience in a leadership or ambassador/representative role is a plus.
Proficient in using social media platforms for promotional purposes.
Ability to remain in role for 1 school year with the option for continuation based on mutual review at the school years end.
What we offer:
$1,500 Annual Stipend, paid in 2 installments.
Gain valuable experience and insights into the veterinary industry.
Expand your professional network by connecting with industry leaders and professionals.
Opportunity to develop leadership and communication skills.
Access to exclusive Hometown Veterinary Partners events, resources, and opportunities.
Potential for future employment or externships with Hometown Veterinary Partners.
Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This is a remote position.
$34k-46k yearly est. 22d ago
Coordinator, Gift Processing
Babson College 4.0
Remote job in Wellesley, MA
THE OPPORTUNITY The Gift Processing Coordinator plays a key role in the day-to-day operations of the Advancements Services department. Responsibilities include key tasks such as gift processing, receipting, pledge management, and serving as a liaison to the Finance Department. The temporary gift processing specialist will report to the Senior Director in all matters pertaining to services/operations.
WHAT YOU WILL DO
Performs daily activities of a fast paced and demanding data processing office, ensuring that data is entered accurately and in a timely fashion.
Processes donor gifts, receipts, pledge reminders and event registration. Manages the creation and maintenance of gift related records in the database.
Work closely with colleagues to ensure effective and streamlined processes across functions linking database analytics, finance and gift administration, and relationship management.
Works with Financial Services, to ensure that charitable donations tie to the financial statements; manage and prepare financial data and reports; and establish and maintain weekly, monthly and annual gift related reporting.
Manages multi-year and annual pledges. Coordinates with gift officers in matters pertaining to fundraising.
Familiar with IRS and Council for the Advancement and Support of Education (CASE) guidelines regarding gift and pledge acceptance and receipting; researches best practices and stays current on industry standards related to gift processing; and develop and implement changes as needed to stay in compliance.
Coordinates with the Senior Director of Advancement Services to perform weekly and monthly reconciliations with the budgeting department and provides assistance in setting annual and 5 year budgets.
Perform data entry projects as needed.
Assume additional responsibilities as required.
WHAT EDUCATION AND SKILLS YOU WILL NEED
Associates Degree or related work experience
At least 1-2 years of relevant experience.
Must have experience in relational databases and/or donor information systems.
Demonstrated ability to analyze and solve problems.
Proven ability to work with colleagues and customers in a collaborative and cooperative spirit.
Ability to work independently and as part of a team working on multiple projects simultaneously .
Ability to organize resources and establish priorities.
Ability to work with ethnically, culturally, and socially diverse students, staff, faculty, and other constituencies.
Must have the flexibility and willingness to assume new tasks and special projects.
Must have strong attention to detail.
Envisions and proposes new methods to perform tasks that support ET&A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results.
Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.
Must have strong technology skills including Microsoft Office (Word, Excel, Access, PowerPoint).
HOW AND WHERE YOU WILL WORK
This is a temporary position working from October 2025 through April 2026.
This position may be eligible for remote work at the manager's discretion.
ADDITIONAL SKILLS YOU MAY HAVE
Experience with gift processing, non-profit accounting, or related field experience preferred.
Coordinator, Gift Processing
This is a non-exempt position with the following pay range: $25.63-$28.48. This position includes paid sick leave where required by law. Eligibility, accrual, and usage will follow applicable state and local regulations.
All questions or concerns about this posting should be directed to the Office of Human Resources at *************.
$25.6-28.5 hourly Auto-Apply 60d+ ago
Community Healthlink Intern - Behavioral Health
Umass Memorial Health 4.5
Remote job in Worcester, MA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.
Exemption Status:
Non-Exempt
Schedule Details:
Scheduled Hours:
Shift:
Hours:
0
Cost Center:
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution.About Internships at Community Healthlink
1. CHL interns are those looking for their first field placement
2. Interns at CHL work in supportive roles, closely with supervisors.
3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation.
4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities.
Hiring Range: $15.00 - $15.50
Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations.
I. Major Responsibilities:
1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program.
2. Assists with comprehensive assessments consistent with needs of the population served.
3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences.
4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care.
5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program.
2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes.
3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes.
Experience/Skills:
Required:
1. Strong communication and organizational skills.
2. Detail oriented.
3. Willingness to learn.
4. Able to effectively work alone, and as part of a team.
III. Physical Demands and Environmental Conditions:
1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally.
2. Work occurs in an indoor, patient-focused environment.
ADDENDUM CCBHC-IA Intern
Job Summary:
Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities.
Major Responsibilities:
1. Assists in tracking grant goals.
2. Gathers information from clients and data entry per grant requirements.
3. Contributes to infrastructure development to support sustainability.
4. Participates in training opportunities.
5. Participates on a CHL committee.
6. Identifies and carries out a special project.
7. Performs other related duties.
License/Certification/Education:
Required:
1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field.
Experience/Skills:
Required:
1. Interest in health equity and serving marginalized communities.
2. Strong communication and organizational skills.
3. Detail oriented.
4. Willingness to learn.
5. Able to effectively work alone, and as part of a team.
6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable.
7. We will be working in a hybrid model with some time onsite and remote work from home.
8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds.
III. Physical Demands and Environmental Conditions:
1. Must be able to remain seated for extended periods of time.
2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms).
3. Must be able to work on a computer 80% of the shift.
4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.