Call Center Specialist
Specialist job at COIT Cleaning and Restoration Services
Job Description
COIT Cleaning & Restoration Services is looking for a compassionate, detail-oriented individual to join our work family as a Call Center Specialist referred to as CSR. Call Center Specialist Answer incoming calls from customers, collect information and schedule appointments for Cleaning Consultants or Specialists, and provide information on services COIT provides.
We will provide you with hands on PAID training.
Benefits: Medical, Dental, Vision, 401k, life insurance, Holiday and vacation pay, on-the-job training, growth opportunities
Call Center Specialist Responsibilities:
Acquire knowledge of cleaning procedures, techniques, chemicals, and equipment.
Answer incoming calls from potential customers.
Obtain accurate information from the customer and complete customer database.
Educate the customer on available services options and benefits of services.
Follow scripts in a conversational and natural format while adding personality.
Support our consultants/specialists via appointment verification, rescheduling and relaying same day service information.
Schedule appointment for Cleaning Consultants or Specialists to go to customers based on information provided.
Ask customers for additional business and successfully sell add-on services and products.
Assist with establishing and maintaining a positive relationship with customers.
Maintain organization with customer invoices and routes on daily basis.
Call Center Specialist Requirements:
Have strong customer service skills and handle challenging situations in a professional manner and able to make a good first impression with customers.
Outstanding personal skills and the ability to think on your feet is a necessity.
Have a strong attention to detail and a positive attitude.
Must have a courteous and clear telephone voice. Have strong communication, listening, and math skills.
Ability to work independently to support the group effort.
Previous customer service, Call Center, CSR, or related experience desired.
Correct English usage: oral and written instructions.
Microsoft Office suite and computer/email experience
Must be able to work flexible hours.
Background Check & Drug Screen
Company Overview: At COIT Cleaning and Restoration Services our core values guide everything we do: Family, Trust, Communication, Teamwork, Sense of Urgency, and Continuous Improvement. Our Core Values are what make us COIT and are the foundation of our company. COIT is a team that works as a family. We believe that how we conduct our business is just as important as why our company is in business. At COIT, we care about giving our employees everything they need to perform their best. COIT Cleaning and Restoration Services, is committed to making the world a cleaner, healthier, and happier place!
Job Type: Full-time Location: Bedford Heights, OH
We are an equal opportunity employer and value diversity at our company. We are also a drug free workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Vehicle Service Specialist
San Diego, CA jobs
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on-the-job training
No late evenings - Most locations close by 7pm
Competitive pay set at $20.00 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper-level management started out in an entry-level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
*Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customer service and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem-solving skills
Strong customer service and communication skills
Ability to work in a fast-paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Achieve SuperPro certification.
Must have reliable transportation.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Environment
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to
race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E-Verify program.
#GN0132#
Onsite Endoscopic Specialist
Argyle, TX jobs
At KARL STORZ, we are driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges.
One of the most rewarding ways to launch your career with us is by joining our Onsite Endoscopic Specialist (OES) team. In this role, you will be at the forefront of healthcare innovation, providing hands-on support for KARL STORZ advanced medical devices-ranging from hand instruments to state-of-the-art video equipment-within your assigned hospital.
As an OES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job-it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless.
With a commitment to internal development, we empower you to explore your passions, develop your skills, and propel your career to new heights. Join us and be part of a team dedicated to making a tangible impact on global health!
Key Responsibilities:
Face-to-face customer support, including OR, SPD and Biomed
Video tower/system set-up and support
Inspection, repair, troubleshooting and replacement of KARL STORZ devices
Monitoring, reporting, and facilitating repair/ exchange transactions
Transporting, cleaning/sterilization and packaging of instruments after use
Trouble shoot video and instrument issues in the O.R.
Instrument/equipment repair management
Requirements:
A minimum of high school diploma or equivalent
Experience in Sterile Processing, Sales, or other Surgical Technology/Medical role
Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.
Effective communicator, collaborative, and effective time management
Possess exceptional organizational skills and the ability to multi-task
MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting
Role requires the completion of a drug screening for safety-sensitive positions
Must be able to lift/push/pull up to 25lbs
Preferred Qualifications:
Associate's Degree and/or CRCST certification
Key attributes of an exceptional OES:
Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements.
Critical Thinking & Problem Solving: Analyze situations to understand the "why" and "how," delivering solutions with professionalism.
Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information.
Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships.
Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions.
What is in it for you:
Relocation Support:
Enjoy generous relocation reimbursement packages to ease your transition.
Professional Growth & Development:
Receive financial support to obtain industry certifications (e.g., CST, CRCST).
Get reimbursed for certification exam fees and study materials.
Take advantage of ongoing training and educational opportunities to advance your career.
Collaborative & Dynamic Work Environment:
Engage in cross-functional collaboration and knowledge sharing.
Benefit from regular feedback, recognition, and support for your growth and development.
Be part of a team that celebrates successes together.
Access to Cutting-Edge Medical Technologies:
Work with state-of-the-art medical equipment.
Collaborate with leading medical professionals.
Contribute to innovative solutions that improve patient care.
Who we are:
KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike.
With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create-it's about the lives we change, together.
Store Customer Service Specialist - Floater
Knoxville, TN jobs
The individual selected for this role will be expected to work at stores within a 25-mile radius of This is a Full-time position.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page: ******************************
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 - Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 - In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
#SHWSales
Store Customer Service Specialist - Floater
Greeneville, TN jobs
The individual selected for this role will be expected to work at stores within a 30-mile radius of This is a Part-time position.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page: ******************************
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 - Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 - In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
#SHWSales
Store Customer Service Specialist (Multiple Locations)
Brentwood, TN jobs
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page: ******************************
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 - Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 - In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
#SHWSales
Workers Comp Claims Oversight Specialist
Rancho Cordova, CA jobs
Join Our Dynamic Team as a Workers' Comp Claims Oversight Specialist!
Claims Oversight Specialist
Job Type: Full-time Exempt
Salary: $71,000 - $95,000
Who We Are: EmployInsure LLC delivers Engineered Employment Products designed to eliminate gaps from antiquated practices and enable Frictionless Employment for customers across the employment value chain. Our Mission is to
inspire
and
redefine
the relationship between industry and individual by
transparently connecting
all buyers and sellers of talent to
create maximum value
.
Our diverse team is powered by forward-thinkers, innovators, and rapid problem-solvers. We are committed to making a significant impact to scale the company. We believe in fostering a collaborative and inclusive work environment where every voice is heard and valued.
EmployInsure is the parent company of its brands; Samuel Hale and Evoove, in exclusive partnership with the PACT. To learn more about us and our family of companies, check out our websites!
Home - Samuel Hale - California Workers' Comp Fraud Savings
Evoove | Centralized Staffing Solutions
The PACT Life - Welcome to The PACT
Our Core Values:
Entrepreneurial Spirit: A mindset that involves seeking out change, taking risks, and pursuing new opportunities.
Quest for a Deeper Understanding: A true professional never stops getting better at their craft. They practice and measure, and debate over their understanding of the truth, embodying a growth mindset.
The Stockdale Paradox: We confront the brutal honesty of our current reality while always maintaining an unwavering faith in our ability to overcome all challenges that get in our way. We have toughness, determination, and passionate belief!
Job Description:
We seek to hire an experienced Claims Oversight Specialist to join our claims oversight team. The ideal candidate will have experience in California workers' compensation, denying, settling, or authorizing payments to workers' comp claims. In this role, you will be responsible for corresponding with policyholders, claimants, witnesses, attorneys, etc., to gather important information to support contested claims.
Investigating claims and compiling reports within the given timeframe after receipt of the first injury report
Preparing and delivering claims updates and reviews to internal stakeholders and clients
Strategically handle investigations and tactically tackle issues
Requesting records as required
Notifying the employer of his or her claim determination based on findings
Collecting and evaluating claims and authorizing payments
Keeping in contact with the injured worker and the medical professionals concerning the status of the injury and plans for treatment
Contacting the claimant's employers or doctors for additional information if the claim is questionable
Assessing settlement decisions and opportunities
Being present at mediations, either by phone or in person
Ensuring that injured workers are taken care of appropriately and on time
Basic Qualifications:
2+ years of direct workers' comp claims experience
1+ years of California workers' comp experience
Good time management skills
Adequate knowledge of relevant regulations
Skilled customer service skills and attention to detail
Demonstrated experience investigating workers' comp claims
Excellent customer support
Extensive claim review experience
Prior claim settlement experience
Insurance claims management software experience and technical proficiency
We Offer a Best-in-Class Professional Benefits Package to Support our Employees:
Comprehensive premium Healthcare Coverage: Medical, dental, and vision plans: Employees 100% covered by the company. Low deductibles for spouse/partner and dependents
Generous Paid Time Off: Unlimited paid time off policy and paid holidays
Profit Sharing Plan: Share in the success of the company
Retirement Savings Plans: 401(k) with 5% company match to help you secure your financial future
Lifetime pension plan: Vest into our pension plan for a lifetime income
Wellness Support: Access to wellness programs, mental health resources, financial counseling, legal support, and employee assistance programs.
Professional Growth Opportunities: Learning resources to help you thrive.
Death Benefits: Company-paid to protect you and your loved ones.
Flexible Work Options: Hybrid or remote work arrangements (where applicable).
Exclusive Perks: Employee discounts, commuter benefits, and more.
Join us and experience a benefits package designed to empower your well-being, career growth, and personal goals!
Samuel Hale is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
Samuel Hale is an E-Verify company. For more information, please review our Participation and Your Right to Work.
California Privacy Notice for Job Applicants
If you are a California resident, we collect and use the personal information you provide in your application for recruiting, hiring, and compliance purposes in accordance with the CCPA/CPRA. We do not sell or share applicant personal information as those terms are defined by law. For details about what we collect, how we use it, and your privacy rights, please review our
California Applicant & Employee Privacy Notice
at ********************************* or contact us at ****************************.
ERP Accounting System Specialist
Fremont, CA jobs
Solution, system analysis and system design (needs interview, system analysis, process optimization, specification writing, etc.)
The daily maintenance of SAP ERP, SAP BW and Delta FMR (Financial Management Report) including BMS(Budget Management System) systems, assisting in authorization grant, troubleshooting, training and documentation
Additional responsibilities are to include however not limited to the following:
Data strings with module of SAP ERP FI, CO, PS, BW and IBM TM1-BMS experience in integration.
E-document(E-invoice function)
Job Requirements:
Education:
BS degree in finance/computer science or related field
Experience:
Have 6-9 years of experience in SAP ERP FICO and SAP BW system analysis, maintenance.
Familiar with the application of any module of SAP ERP SD, MM, PP, PS.
Possess the concept of order cash management, material procurement, production management (Configure-to-order), project system (Solution business), E-document is preferred.Possess ABAP, Fiori program development experience is preferred.
Good logical concepts, communication and coordination skills, organization and expression skills
Skills:
Business analysis
Identify, analyze, assign and/or complete assigned problem tickets
Document applicable business processes and procedures in the assigned areas
Ensure systems availability is at or above committed service levels
Assist teams on other projects in order to ensure successful integration of SAP and Non-SAP functionality
Configuration and troubleshooting Of the SAP FICO(Including e-document) and BW
Development
Knowledge of SAP ABAP and ABAP on HANA
Report
FMR (Financial Management Report)
Information Technology Support Specialist
Plano, TX jobs
IT Support Specialist (Full-Time, Onsite 4 Days / Remote 1 Day)
Schedule: 4 days onsite, 1 remote
Employment Type: Direct Hire - Client disclosed during screening
Compensation: $70,000 annually + full benefits
About the Role
We're looking for an IT Support Specialist who enjoys
hands-on problem solving
and thrives in a fast-moving, field-oriented environment. This is a highly visible role supporting active job sites, field crews, office staff, and a variety of technology across the organization. If you prefer real troubleshooting over queue-based ticket grinding, this is the kind of place where you'll make an immediate impact. You'll own issues from start to finish, work closely with teams on the ground, and keep the technical environment healthy, reliable, and efficient.
What You'll Do
Take full ownership of support issues from identification through resolution
Deliver excellent customer service with clear and confident communication
Install and configure computer hardware, software, systems, networks, printers, and related equipment
Diagnose and resolve technical issues across desktops, laptops, mobile devices, and network-connected systems
Perform routine maintenance and support scheduled upgrade cycles
Set up accounts, access permissions, and user configurations
Troubleshoot hardware, software, and basic networking problems
Repair equipment and replace components as needed
Maintain accurate inventory records for IT assets, equipment, and supplies
Coordinate with internal teams on escalations and complex issues
Ensure proper documentation and closure of all support activities
Assist with any additional IT-related tasks as assigned
Minimal after-hours work may occasionally be required
What You Bring
Strong troubleshooting and diagnostic skills
Experience supporting users in fast-paced, hands-on environments
Ability to communicate directly and professionally with diverse teams, including field crews and site personnel
Comfort working around active job sites and adapting to shifting priorities
Proven ability to work independently and take initiative
Familiarity with hardware repair, imaging, account setup, and common support tools
Ability to lift up to 50 lbs when working with equipment
Why This Role Stands Out
Direct influence and ownership-your work directly keeps the operation running
No massive call center queue or micromanagement
A tight-knit environment where practical problem solving is valued
A stable schedule with a balanced onsite/remote setup
Competitive pay for the level of autonomy and impact
How to Apply
If you're someone who enjoys variety, independence, and supporting teams that rely on technology to keep work moving, we'd love to hear from you.
Apply to this posting with your resume.
Technical Support Specialist
Cincinnati, OH jobs
The Verdin Company
Technical Support Specialist
Cincinnati, OH
The Verdin Company in Cincinnati, Ohio is a manufacturing icon. For more than 180 years, our unique, American-made bell and clock products have been cherished landmarks at churches, university campuses, cities, and communities across the country. We proudly hold the distinction of being Ohio's oldest family owned and operated business. Today, the 6th generation of Verdins maintains an unwavering commitment to the traditions of craftmanship, innovative products, and superior customer service that have made us the one-of-a-kind leader in a special niche industry.
The Job
We have an immediate opening for a Technical Support Specialist working on the front line to diagnose, triage, and resolve technical issues faced by customers and field service technicians. If you thrive on being the go-to person for solving technical problems and take special satisfaction from turning frustration into positive solutions, then this is an opportunity for you. We're not looking for a script reader, but are seeking a self-starter who is energized by the idea of becoming the technical hero for our customers and internal operations teams.
To help you master our unique electronic and mechanical products, we'll provide you with comprehensive training from our senior technical support representatives, with extra support from our team our experienced engineers.
Responsibilities (What You'll Do)
Provide prompt and effective technical support for customers and field service technicians reported by phone, email, or through our website -- with a particular focus on Verdin's electronic carillons and electronic control equipment.
Answer a wide range of questions concerning the functionality and usage of Verdin's products.
Guide non-technical users through solutions with clarity, patience, and a positive attitude, turning confusion into “Aha”! moments.
Carefully document technical support activity in our CRM database.
Act as a vital link between our customers and our engineering team to identify and resolve bugs and recurring issues.
Investigate problems to determine root causes and potential product defects, and provide constructive feedback to operations to ensure product quality
Alert manufacturing to recurring product problems and potentially costly warranty issues.,
Assist in creation of technical support bulletins and product update notices to field service technicians and sales representatives.
Use all methods of effective communication (phone, email, web conferencing) to solve customer issues quickly and conclusively.
Support creation of training manuals, troubleshooting guides, and other user aid materials.
Qualifications
A solid understanding of electrical and mechanical products, with a knack for troubleshooting and solving problems, both simple and complex.
A burning curiosity to understand how mechanical & electrical products and the resolve to master a new suite of products.
Top notch verbal and written communication skills, coupled with a “let's fix it now” mindset.
Able to deal with frustrated customers in a courteous and patient manner, turning potentially thorny situations into effective solutions.
A self-starter who thrives on being in high demand and going the extra mile to get to the root of a problem.
Associate degree or equivalent education in electro-mechanical engineering or related technical field.
Proficiency with the MS Office and experience using service/support databases or other ticketing systems.
Benefits
Full medical, dental, and vision coverage with generous cost sharing by Verdin
Annual cash contribution to employee HSA accounts
401(k) with Company match
Annual bonus up to (2) weeks of base pay
Paid-time off and several paid holidays, including 4-day weekends at Thanksgiving and Christmas
Reduced summer hours from Memorial Day to Labor Day
Predictable, stable work hours
One minute off I-71 and free parking in safe, secure lot at downtown location
Compensation
$26.00/hr. to $30.00+/hr. commensurate with experience and qualifications.
Architectural Visualization Specialist
Clarksville, TN jobs
Important: Must be authorized to work in the United States without sponsorship.
Florim USA, the American subsidiary of Florim Group, is a leading provider of porcelain tile solutions based in Clarksville, TN. We pride ourselves on our commitment to innovation, quality, and ecological mindfulness. With over two decades of experience, our facility stands as one of North America's largest and most technologically advanced porcelain manufacturing plants. At Florim USA, we're dedicated to producing sustainable, high-quality products while making a positive impact on society and the environment. Distributed under our MILE stone brand, Florim USA proudly offers uniquely styled, Sustainable Tile, made in the USA, in over 2500 stores nationwide.
Position Summary
We are seeking a creative and technically skilled Architectural Visualization Specialist to join our Corporate Marketing team. This role goes beyond product rendering-our ideal candidate has both the technical ability to produce photorealistic digital scenes and the creative vision of an interior designer. You will create inspiring, high-quality environments that showcase our tile products in realistic, ergonomic, and visually compelling ways.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:
3D Product Rendering: Model high-resolution 3D visualizations that accurately depict product finishes, textures, and details.
Architectural Visualizations: Design photorealistic interior and exterior environments that highlight tile applications in inspiring, real-world settings.
Animation & Multimedia: Create animations and motion assets, ensuring optimized performance for web and digital platforms.
Pipeline & Asset Management: Manage 3D asset workflows, rendering outputs, and archival of reusable content.
Creative Strategy Participation: Contribute design insight during brainstorming sessions and campaign planning.
Deadline & Budget Management: Deliver projects on schedule while adhering to budget expectations.
Industry Awareness: Stay updated on design trends, visualization tools, and emerging technologies.
Digital Library Maintenance: Organize and maintain visualization libraries, ensuring brand compliance.
Core Competencies:
Interior Design Insight: Strong knowledge of modern and contemporary space planning, ergonomic layout, lighting (natural/artificial), and color theory.
3D Visualization Expertise: Skilled in Blender, 3ds Max, Cinema 4D, or SketchUp; rendering engines such as V-Ray, Redshift, or Cycles.
Design Tools: Proficiency in Adobe Creative Suite (Photoshop, After Effects, Premiere) for post-production and video editing.
Creativity & Vision: Ability to transform products into inspiring, market-ready visual narratives.
Communication: Strong ability to present design concepts clearly and persuasively.
Organization: Capable of managing multiple projects simultaneously with attention to detail.
Collaboration: Works effectively with cross-functional teams.
Customer Orientation: Designs with the client perspective in mind, balancing inspiration and practicality.
Innovation & Learning: Actively seeks out new design tools, workflows, and trends to elevate work.
What We're Looking For:
Bachelor's degree in Digital Design, Architecture, Interior Design, Graphic Design, or related field; or equivalent combination of education and experience.
Proven professional experience in architectural visualization, interior design rendering, or related digital design role.
Portfolio demonstrating both photorealistic rendering skills and creative design capability.
Proficiency in 3D visualization software and rendering engines (Blender, 3ds Max, Cinema 4D, V-Ray, etc.).
Strong knowledge of Adobe Creative Suite (Photoshop, After Effects, Premiere).
Florim USA is proud to be a company committed to our employees' well-being and the well-being of the environment and communities in which we operate. We offer a competitive salary and benefits package, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement, and more.
Florim USA is a drug-free workplace. All hires are required to pass a pre-employment drug test. Florim USA provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by law.
ETRM Technical Business Specialist I
Houston, TX jobs
ETRM Technical Business Specialist I TIS Systems
Direct Hire - Houston, TX (Hybrid)
This is a direct hire role for an ETRM Technical Business Specialist I - TIS Systems, located in Houston, TX.
Description:
This role will focus on supporting project integration activities for new lines of business and will transition to operational support after the project concludes.
As part of the Enterprise Marketing and Risk Management (MRM) team, this position provides subject matter expertise and guidance on the functional and technical aspects of the complex MRM application suite, including the design and review of related processes, infrastructure, and systems. Applications include Openlink Endur/Findur, Egistix Oil, and Kyriba.
We offer opportunities for growth, continuous learning, skill development, and an exciting career with a competitive benefits and pension package, including generous time off.
What You Will Do
Conceptualize, manage, and participate in strategic multi-year, enterprise-wide projects and initiatives focused on leveraging the organization's commercial, technical, operational, and intellectual capital.
Participate in project delivery within the MRM Systems portfolio, ensuring scope, approach, and governance are aligned with business and IT transformation objectives.
Contribute to and help drive business strategy and future direction for the MRM Systems team and associated applications.
Document and communicate business specifications for proposed solutions.
Support project/program ramp-up activities, engaging with cross-functional teams of business stakeholders, internal and external technical partners, vendors, and consultants.
Provide technical guidance through business requirements definition, solution discussions, RFI/RFP development, evaluations, joint solutioning, and contract negotiations.
Support the delivery of MRM's strategic direction by contributing to the development and implementation of the group's vision, goals, and objectives, using deep knowledge of the Energy Trading & Risk Management (ETRM) domain.
Provide strategic guidance, coordination, and subject matter expertise to support Enterprise Risk clients in their day-to-day use of Openlink Endur/Findur and associated systems.
Who You Are
7-10+ years of progressive experience in IT processes, business management, and/or project management.
Practical knowledge of theories, principles, and operational practices in IT, Commodity Marketing, and/or Risk Management. Candidates with direct industry experience (Marketing or Risk Management) are strongly considered.
Previous experience as a Business Analyst, Business Specialist, or Subject Matter Expert, with demonstrated ability to quickly understand business requirements and provide comprehensive recommendations influencing project outcomes.
Strong aptitude and communication skills, with the ability to lead and work independently.
Proven interpersonal, communication, negotiation, influence, and leadership abilities.
Demonstrated capability to innovate, initiate, facilitate, and lead change.
Working knowledge of Openlink Endur/Findur is preferred.
Customer Support Specialist
Olympia, WA jobs
Pay from $25 to $30 per hour with significant growth and earning potential!
Washington Branch
3131 Hogum Bay Road NE, Lacey, WA 98516
Fast, friendly and customer focused. As a Uline Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Why Customer Service at Uline?
Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. For non-safety sensitive roles, pre-employment drug screening will not include marijuana. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-PR1
#LI-WA001
(#IN-WACS)
Sales Support Specialist
Los Angeles, CA jobs
Sales Operations Specialist
About the Role:
We're looking for a Sales Support Specialist to assist our account managers and sales team in delivering exceptional service and meeting performance targets. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Assist account manager/sales team to meet the performance target to provide an efficient and comprehensive service
Support account manager/sales team in handling of inquiries, orders, issues, shipment, tracking, reports, and general follow up
Works cross functionally with manufacturing and management teams and resolving issues timely as required
Proactively interface with customers and serve as a point of main contact as request
Coordinate sales related activities and maintain/monitor accurate data with efficiency
Prepare sales operation reports and presentation materials as request
Support sales administrative related functions
Exercise creative thinking and apply experiences to improve processes as needed
Qualifications & Skills
Bachelor's degree in Business, Operations, or a related field (preferred).
Proficient in Microsoft Office (Excel, PowerPoint) and SAP.
Background in B2B and distribution business models; experience in tech industries is a plus.
2-5 years in Sales Operations, Business Operations, or Account Support roles. Previous experience supporting sales management preferred.
Ability to work effectively under pressure and meet challenging targets.
Strong sense of accountability, ownership, and a positive attitude.
Excellent problem-solving skills with attention to detail for coordinating and following up on requests.
Proven ability to manage multiple tasks with shifting priorities and tight deadlines in a fast-paced environment.
Strong written and verbal communication skills to engage with customers and internal stakeholders.
Team player with flexibility and the ability to self-manage.
Preferred: Operational experience in distribution business.
Client Appointment Specialist
Knoxville, TN jobs
Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future?
Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it?
Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth.
If you're tired of:
Being treated like a number
Managers who hover instead of supporting
Companies that limit your income
Environments with no energy, no vision, and no room to advance
…and you're ready for:
A winning team with high standards
A role where your performance matters and gets rewarded
Leadership that empowers instead of micromanages
A workplace built on respect, integrity, and family values
A compensation model with substantial earning potential
A culture where people show up excited to work
…then you might be exactly who we're looking for.
The Role: Client Appointment Specialist
You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude.
No sales experience required - just the desire to win and grow.
Why Riverview Decks?
A leadership team that actually cares
A positive, family-centered culture
Competitive base pay + bonus structure
A clear path to grow your income
A stable industry with year-round work
A team that values you personally and professionally
If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you.
Lead Intake & Client Communication
Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy.
Respond to all new leads within 5 minutes (speed-to-lead standard).
Use Riverview's intake script to gather homeowner details, property information, and project goals.
Confirm homeowner email, address, phone number, and availability.
Communicate clearly with homeowners about next steps and what to expect.
Lead Scoring & Qualification
Score every lead using Riverview's 5-Factor Lead Scoring System.
Classify leads into the correct tier (Information Gathering → Ready Yesterday).
Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script.
Verify homeownership (no renters).
Request photos or supporting details when needed.
Appointment Scheduling & Calendar Management
Book appointments using Riverview's same-day/next-day priority system.
Ensure appointments fall within established time windows and calendar rules.
Confirm appointments with homeowners by call and text.
Assign the correct Deck Consultant based on lead score and territory.
Verify address accuracy and driving logistics between appointments.
Prevent double-bookings and routing conflicts.
AI Lead Review & Validation
Review all appointments scheduled by the AI Booking Agent.
Correct or update any inaccurate information supplied by AI.
Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment.
Contact the homeowner to confirm appointment details.
Pipeline & CRM Management
Keep CRM clean, organized, and fully up-to-date at all times.
Enter call notes, homeowner details, decision-maker info, and lead scores.
Maintain zero unresolved tasks by the end of the shift.
Merge duplicates, fix missing data, update statuses, and tag leads accurately.
Prepare next-day consultant routes and finalize logistics.
Productive Downtime Tasks
(Instead of browsing phones or the internet)
Re-engage cold leads from the last 30-90 days.
Follow up with no-shows and reschedule appointments.
Request missing photos.
Audit AI-booked leads and identify errors.
Track lead source patterns and appointment quality.
Update scripts and FAQs.
Review and improve client communication templates.
Verify reminders, emails, and decision-makers for next-day appointments.
Consultant Support
Provide consultants with clear, accurate appointment details.
Send appointment reminders to homeowners.
Prepare notes, routing, and project context for each appointment.
Alert consultants to special instructions or concerns.
Prevent wasted trips by ensuring clean, accurate appointment data.
Shift Discipline & Break Compliance
Adhere to structured shift format: 7:00 AM - 8:00 PM.
Follow scheduled break times: four 15-minute breaks + one 30-minute lunch.
Stay at the workstation during work periods.
Maintain professional demeanor and focused workflow.
No personal cell phone usage, no streaming, no unrelated browsing.
Team Collaboration & Reporting
Report directly to the Sales Manager.
Communicate daily updates, issues, and performance results.
Participate in weekly coaching and KPI review sessions.
Provide input to improve scripts, tools, and client experience processes.
Performance Metrics (KPIs)
Your performance will be measured on:
Speed-to-lead response time
Booking-to-set rate (must maintain ≥85%)
Appointment show rate
Lead scoring accuracy
Routing & address accuracy
CRM cleanliness
Confirmation success rate
Weekly accuracy and show-rate bonuses
Overall professionalism and reliability
Required Qualifications
These are the non-negotiables.
Outstanding verbal communication skills
Able to speak clearly, confidently, and professionally on the phone with homeowners.
Fast and accurate typing/data entry
Must be able to update CRM fields quickly and without errors while speaking with clients.
Organized and detail-oriented
This role requires precise scheduling, address checks, routing logic, and CRM record accuracy.
Comfortable with structured, disciplined workflows
Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols.
Ability to follow scripts while still sounding natural
Must maintain Riverview's tone, convey confidence, and avoid robotic delivery.
Strong problem-solving skills
Able to think through routing conflicts, miscommunication issues, and homeowner objections.
High reliability and punctuality
This position supports consultants and revenue flow - consistency is EVERYTHING.
Comfortable with accountability and KPIs
Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead).
Basic competency with Google Maps and online tools
Must verify addresses, routing, and appointment viability quickly.
Ability to sit focused for long periods
This is a desk-based, communication-heavy role.
Professional, friendly, and solution-focused demeanor
Must reflect the Riverview brand and set the tone for the client experience.
Preferred Qualifications
Not required, but a huge plus.
Experience in appointment setting, scheduling, or customer service
(Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.)
Experience with CRMs
(LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.)
Prior experience in home services or trades
Not needed, but it helps them understand deck projects, timelines, and homeowner concerns.
Experience working in a high-performance environment
(Sales floor, dealership, service coordinator, real estate office, etc.)
Ability to handle objections gracefully
Comfortable asking key questions without being confrontational.
Comfort working with AI tools and automation
Able to review and correct AI-booked appointments and recognize errors.
Personal Characteristics That Thrive in This Role
This helps filter out the wrong personalities and attract the best.
Self-motivated, not someone who needs babysitting
Enjoys structure and clear expectations
Can stay focused without distraction
Handles pressure while staying kind and professional
Enjoys helping people and creating clarity for them
Wants a stable long-term position
Prefers consistent, predictable, process-driven work
Likes being part of a winning team
Feels proud of the accuracy and clean data
Cultural Fit Requirements
These are special to
Riverview Decks
(your brand matters).
Must value family-friendly culture
Must respect team members and homeowners
Must want to be part of a high-performance environment
Must be willing to grow professionally
Must bring positive energy to the team
Must align with Riverview's standards of craftsmanship, integrity, and communication
Client Appointment Specialist
Knoxville, TN jobs
Job Description
Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future?
Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it?
Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth.
If you're tired of:
Being treated like a number
Managers who hover instead of supporting
Companies that limit your income
Environments with no energy, no vision, and no room to advance
…and you're ready for:
A winning team with high standards
A role where your performance matters and gets rewarded
Leadership that empowers instead of micromanages
A workplace built on respect, integrity, and family values
A compensation model with substantial earning potential
A culture where people show up excited to work
…then you might be exactly who we're looking for.
The Role: Client Appointment Specialist
You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude.
No sales experience required - just the desire to win and grow.
Why Riverview Decks?
A leadership team that actually cares
A positive, family-centered culture
Competitive base pay + bonus structure
A clear path to grow your income
A stable industry with year-round work
A team that values you personally and professionally
If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you.
Compensation:
$55,300 - $65,400 yearly
Responsibilities:
Lead Intake & Client Communication
Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy.
Respond to all new leads within 5 minutes (speed-to-lead standard).
Use Riverview's intake script to gather homeowner details, property information, and project goals.
Confirm homeowner email, address, phone number, and availability.
Communicate clearly with homeowners about next steps and what to expect.
Lead Scoring & Qualification
Score every lead using Riverview's 5-Factor Lead Scoring System.
Classify leads into the correct tier (Information Gathering → Ready Yesterday).
Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script.
Verify homeownership (no renters).
Request photos or supporting details when needed.
Appointment Scheduling & Calendar Management
Book appointments using Riverview's same-day/next-day priority system.
Ensure appointments fall within established time windows and calendar rules.
Confirm appointments with homeowners by call and text.
Assign the correct Deck Consultant based on lead score and territory.
Verify address accuracy and driving logistics between appointments.
Prevent double-bookings and routing conflicts.
AI Lead Review & Validation
Review all appointments scheduled by the AI Booking Agent.
Correct or update any inaccurate information supplied by AI.
Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment.
Contact the homeowner to confirm appointment details.
Pipeline & CRM Management
Keep CRM clean, organized, and fully up-to-date at all times.
Enter call notes, homeowner details, decision-maker info, and lead scores.
Maintain zero unresolved tasks by the end of the shift.
Merge duplicates, fix missing data, update statuses, and tag leads accurately.
Prepare next-day consultant routes and finalize logistics.
Productive Downtime Tasks
(Instead of browsing phones or the internet)
Re-engage cold leads from the last 30-90 days.
Follow up with no-shows and reschedule appointments.
Request missing photos.
Audit AI-booked leads and identify errors.
Track lead source patterns and appointment quality.
Update scripts and FAQs.
Review and improve client communication templates.
Verify reminders, emails, and decision-makers for next-day appointments.
Consultant Support
Provide consultants with clear, accurate appointment details.
Send appointment reminders to homeowners.
Prepare notes, routing, and project context for each appointment.
Alert consultants to special instructions or concerns.
Prevent wasted trips by ensuring clean, accurate appointment data.
Shift Discipline & Break Compliance
Adhere to structured shift format: 7:00 AM - 8:00 PM.
Follow scheduled break times: four 15-minute breaks + one 30-minute lunch.
Stay at the workstation during work periods.
Maintain professional demeanor and focused workflow.
No personal cell phone usage, no streaming, no unrelated browsing.
Team Collaboration & Reporting
Report directly to the Sales Manager.
Communicate daily updates, issues, and performance results.
Participate in weekly coaching and KPI review sessions.
Provide input to improve scripts, tools, and client experience processes.
Performance Metrics (KPIs)
Your performance will be measured on:
Speed-to-lead response time
Booking-to-set rate (must maintain ≥85%)
Appointment show rate
Lead scoring accuracy
Routing & address accuracy
CRM cleanliness
Confirmation success rate
Weekly accuracy and show-rate bonuses
Overall professionalism and reliability
Qualifications:
Required Qualifications
These are the non-negotiables.
Outstanding verbal communication skills
Able to speak clearly, confidently, and professionally on the phone with homeowners.
Fast and accurate typing/data entry
Must be able to update CRM fields quickly and without errors while speaking with clients.
Organized and detail-oriented
This role requires precise scheduling, address checks, routing logic, and CRM record accuracy.
Comfortable with structured, disciplined workflows
Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols.
Ability to follow scripts while still sounding natural
Must maintain Riverview's tone, convey confidence, and avoid robotic delivery.
Strong problem-solving skills
Able to think through routing conflicts, miscommunication issues, and homeowner objections.
High reliability and punctuality
This position supports consultants and revenue flow - consistency is EVERYTHING.
Comfortable with accountability and KPIs
Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead).
Basic competency with Google Maps and online tools
Must verify addresses, routing, and appointment viability quickly.
Ability to sit focused for long periods
This is a desk-based, communication-heavy role.
Professional, friendly, and solution-focused demeanor
Must reflect the Riverview brand and set the tone for the client experience.
Preferred Qualifications
Not required, but a huge plus.
Experience in appointment setting, scheduling, or customer service
(Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.)
Experience with CRMs
(LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.)
Prior experience in home services or trades
Not needed, but it helps them understand deck projects, timelines, and homeowner concerns.
Experience working in a high-performance environment
(Sales floor, dealership, service coordinator, real estate office, etc.)
Ability to handle objections gracefully
Comfortable asking key questions without being confrontational.
Comfort working with AI tools and automation
Able to review and correct AI-booked appointments and recognize errors.
Personal Characteristics That Thrive in This Role
This helps filter out the wrong personalities and attract the best.
Self-motivated, not someone who needs babysitting
Enjoys structure and clear expectations
Can stay focused without distraction
Handles pressure while staying kind and professional
Enjoys helping people and creating clarity for them
Wants a stable long-term position
Prefers consistent, predictable, process-driven work
Likes being part of a winning team
Feels proud of the accuracy and clean data
Cultural Fit Requirements
These are special to
Riverview Decks
(your brand matters).
Must value family-friendly culture
Must respect team members and homeowners
Must want to be part of a high-performance environment
Must be willing to grow professionally
Must bring positive energy to the team
Must align with Riverview's standards of craftsmanship, integrity, and communication
About Company
Prompt & Professional Proactive Communication - We take pride in showing up when we say we will, and treating you with the respect and professionalism that you deserve while communicating with transparency.
Service-minded - We naturally like to find solutions to problems and to generally help people in any way we can. We put clients first.
Listen more than you speak with the intent to understand - We focus directly on what is being said so that we can be sure to address your primary concerns and objectives.
Roll out the red carpet for others as a servant leader - We truly want your experience to be magnificent and filled with joyful milestones that result in an amazing transformation. We are truly here to serve you.
Zero Excuses - We tolerate zero excuses in our environment.
E-Commerce Marketing Specialist (in-office only; not remote)
Riverside, CA jobs
Job DescriptionBenefits:
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
401(k)
The e-Commerce Marketing Specialist is a detail-oriented and results-driven position accountable for the management and optimization of our online sales channels. This role is responsible for driving traffic, improving conversion rates, and increasing revenue across our e-commerce platforms through strategic marketing initiatives, content management, and data-driven decision making.
This position reports directly to the company Vice President.
Duties/Responsibilities:
Develop and execute e-commerce marketing strategies to increase online sales and brand visibility.
Manage product listings across all online platforms (e.g., Shopify, Amazon, Walmart, Wayfair) including content creation, pricing updates, SEO optimization, and inventory accuracy.
Plan, launch, and optimize digital marketing campaigns including email, paid ads (Google, Meta, marketplaces), retargeting, and promotional initiatives.
Analyze sales reports, customer behavior, and campaign performance to identify trends and opportunities for growth.
Coordinate with internal teams (product, sales, design, operations) to ensure alignment on promotions, pricing, product launches, and brand messaging.
Monitor marketplace performance metrics, seller ratings, and customer reviews; respond to issues and optimize for higher rankings.
Oversee content creation for product detail pages, landing pages, and digital assets.
Manage A/B tests to improve conversion rates, UX/UI, and customer engagement.
Track, measure, and report on KPIs including ROAS, conversion rate, CAC, and overall channel performance.
Ensure all e-commerce listings and campaigns comply with platform requirements and brand guidelines.
Perform other duties as assigned
Requirements:
Experience in the furniture, home goods, or consumer products industry
Knowledge of SEO tools (Ahrefs, SEMrush, Moz)
Basic understanding of HTML/CSS is a plus
Experience working with graphic design tools (Photoshop, Canva, or similar)
Qualifications:
Bachelors degree in Marketing, Business, Communications, or related field (preferred).
24 years of experience in e-commerce marketing, digital marketing, or marketplace management.
Strong understanding of SEO/SEM, PPC advertising, email marketing, and marketplace algorithms.
Experience with e-commerce platforms such as Shopify, Magento, WooCommerce, Amazon Seller Central, or similar.
Proficiency with analytics tools (Google Analytics, Data Studio, Looker, or similar).
Strong copywriting skills and a keen eye for product detail and visual presentation.
Analytical thinker with the ability to interpret data and optimize performance.
Excellent communication, project management, and problem-solving skills.
Compensation:
Compensation includes a base salary plus an unlimited commission earning opportunity designed to reward high achievers
Competitive and comprehensive benefits package
E-commerce Operation Specialist
Fremont, CA jobs
Located in the heart of Silicon Valley, Tenergy is a total power solution provider in the rechargeable battery and renewable energy industry. With more than 20 years of reputation and track record, Tenergy is a recognized leading battery brand and Power solution partner in the fast growing renewable energy sector. Tenergy serves broad spectrums of customers for their applications including consumer electronics smart devices, industrial application, medical, electrical transportation and power storage. The application and business possibility with our products is endless with increasing needs for mobility and durable power. Tenergy offers competitive products in the market due to our global logistics, scale, quality, and commitment to customer satisfaction.
Job Description
Tenergy has strong presence in both B2B and B2C sectors. We are looking for a new addition to our E-commerce team. This role focuses on listing management and optimization, performance tracking and analysis to ensure product listings are accurate, engaging, and performing effectively, digital marketing and E-commerce operation. The ideal candidate is detail-oriented, data-driven, and eager to learn the operational side of marketplace management.
The key duties may include the followings:
Create, update, and optimize product listings across multiple online platforms, including the company website, Amazon, Walmart, and eBay.
Conduct advanced keyword research using SEO and AI-powered tools to enhance product visibility and conversions.
Develop high-quality product descriptions and leverage AI tools for copy optimization, search analysis, and competitor benchmarking.
Manage end-to-end eCommerce inventory operations: replenishment forecasting, shortage/discrepancy reconciliation, and RMA processing.
Collaborate closely with the design team to produce promotional materials, including AI-generated product images, lifestyle visuals, short-form videos, banners, landing pages, and campaign assets.
Coordinate, execute, and QA email deployments to ensure all elements (pricing, coupon codes, segmentation, links, UTM tagging) are accurate and functional.
Build, organize, and maintain email lists and customer segments to support targeted campaign initiatives, including subscriber acquisition, A/B testing, and lifecycle marketing.
Analyze marketing and sales performance data to create actionable insights, reports, and dashboards for management.
Monitor product listing performance and execute data-driven strategies to improve rankings, click-through rates, conversions, and category share.
Utilize AI and automation tools to streamline workflow, enhance productivity, and support daily operations.
Qualifications
1+ years of hands-on eCommerce B2C retail experience with strong understanding of marketplace best practices, merchandising, and performance optimization.
1+ years of experience using a Content Management System (CMS) in an eCommerce environment.
Strong knowledge of B2C eCommerce fundamentals: UX, design principles, content management, analytics, SEO/SEM, order management systems, payment processors, fraud controls, tax basics, and warehouse operations.
Basic understanding of HTML for updating product pages and troubleshooting formatting issues.
Advanced proficiency with AI tools (for search optimization, content generation, product image/video creation, analytics) and Microsoft Office Suite (Excel, Word, PowerPoint).
Experience with social media platforms (Facebook, Instagram, TikTok, X/Twitter) and basic paid/organic marketing strategies.
Knowledge of email marketing platforms (Klaviyo, Mailchimp, HubSpot, etc.) including segmentation, automation, and performance measurement.
Familiarity with A/B testing methodologies and the ability to plan, execute, analyze, and apply insights to future campaigns.
Strong analytical mindset with ability to interpret data and make recommendations.
Additional Information
Salary: $50K-$70K annually
Benefits:
401(k)
401(k) matching
Dental insurance
Medical insurance
Vision insurance
Flexible spending account
PTO/Paid Sick Leave
Holidays
Production Scheduling Specialist
Fontana, CA jobs
Majestic Steel is seeking a detail-oriented Production Scheduling Specialist to plan production work orders on our internal processing lines! In this role, you will coordinate and communicate work orders to all relevant parties. You will collaborate with the sales team, operators, and plant manager to address inquiries and ensure smooth operations. If you thrive in a fast-paced environment and possess strong organizational skills, apply now to join our team!
Why Work With Us:
Work Setting: Onsite Monday-Friday (Shift Hours-TBD)
Benefits: Medical, Dental and Vision Insurance, 401k Retirement Plan, Life Insurance, Disability Insurance, , PTO, Paid Holidays, and more!
Impact: You will be the vital link between production and sales, ensuring customer orders are processed and shipped efficiently. Your expertise in optimizing production schedules will directly contribute to the company's success, customer satisfaction, and competitive edge in the market.
What You'll Do:
Plan and cost production jobs efficiently to ensure timely outbound shipments
Maintain optimal finished goods stocking levels and identify opportunities for utilization
Anticipate and proactively resolve potential production concerns
Enhance data accuracy by reviewing completed work orders and reporting discrepancies
Continuously improve processes to increase efficiency and reduce production costs
Other job-related duties and special projects as assigned
Who We're Looking For
Education & Experience:
Minimum two (2) years of experience in production scheduling or planning related role
Ability to learn ERP system functions and manufacturing concepts
Technical Proficiency:
Experience with Microsoft Office products and Windows-based applications
Skills:
Exceptional communication skills, both verbal and written, with the ability to effectively convey information and ideas across all organizational levels
Strong analytical, mathematical, and problem-solving abilities to gather insights, develop solutions, and drive process improvements
Highly organized and self-motivated, with the capacity to prioritize and manage multiple projects in a fast-paced environment
Customer-centric mindset and professional, enthusiastic demeanor
Continuous learner with a passion for expanding knowledge and skills
Creative, innovative, and strategic thinker with a proven track record of implementing effective solutions
What Makes You Stand Out
Bachelor's degree
Two (2) years of experience in production scheduling or planning related role
Steel industry experience in a service center or processing environment
Additional
Must be able to work outside normal business hours/days as needed.
Must be able to travel occasionally and work at an outside location.
Salary Range: $24.00 - $33.00 per hour/ based on experience
At Majestic, we are committed to creating an inclusive environment where diverse voices are welcomed from associates throughout the entire organization. We have an inclusive culture, where all associates are respected; where different viewpoints, thoughts, and ideas are encouraged and embraced. Majestic is proud to be an equal opportunity employer.
Microsoft 365 Business Central Specialist
Torrance, CA jobs
Requirements
What We're Looking For
2-5 years of experience with Microsoft Dynamics 365 Business Central or NAV (functional, or functional/development hybrid).
Understanding of manufacturing processes such as BOMs, routings, production scheduling, and inventory management.
Experience with process design, workflow optimization, and documentation.
Familiarity with BC reporting tools (Power BI, Jet Reports, or similar).
Strong communication and training skills; comfortable working directly with end users.
AL development knowledge is required - willingness to learn and grow is essential.
Experience in defense manufacturing or regulated industries is highly desirable.
Why Join Us?
Impact - Be a key player in shaping how our organization runs day-to-day.
Growth - Learn from an experienced lead developer and gain exposure to advanced BC customization.
Variety - Work across manufacturing, distribution, and administrative functions in a multi-entity environment.
Purpose - Contribute to projects that support national defense and critical industries.
Salary Description 85,000 - 130,000