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Specialist jobs at COIT Cleaning and Restoration Services - 1412 jobs

  • Workers Comp Claims Oversight Specialist

    Samuel Hale 4.6company rating

    Rancho Cordova, CA jobs

    Join Our Dynamic Team as a Workers' Comp Claims Oversight Specialist! Claims Oversight Specialist Job Type: Full-time Exempt Salary: $71,000 - $95,000 Who We Are: EmployInsure LLC delivers Engineered Employment Products designed to eliminate gaps from antiquated practices and enable Frictionless Employment for customers across the employment value chain. Our Mission is to inspire and redefine the relationship between industry and individual by transparently connecting all buyers and sellers of talent to create maximum value . Our diverse team is powered by forward-thinkers, innovators, and rapid problem-solvers. We are committed to making a significant impact to scale the company. We believe in fostering a collaborative and inclusive work environment where every voice is heard and valued. EmployInsure is the parent company of its brands; Samuel Hale and Evoove, in exclusive partnership with the PACT. To learn more about us and our family of companies, check out our websites! Home - Samuel Hale - California Workers' Comp Fraud Savings Evoove | Centralized Staffing Solutions The PACT Life - Welcome to The PACT Our Core Values: Entrepreneurial Spirit: A mindset that involves seeking out change, taking risks, and pursuing new opportunities. Quest for a Deeper Understanding: A true professional never stops getting better at their craft. They practice and measure, and debate over their understanding of the truth, embodying a growth mindset. The Stockdale Paradox: We confront the brutal honesty of our current reality while always maintaining an unwavering faith in our ability to overcome all challenges that get in our way. We have toughness, determination, and passionate belief! Job Description: We seek to hire an experienced Claims Oversight Specialist to join our claims oversight team. The ideal candidate will have experience in California workers' compensation, denying, settling, or authorizing payments to workers' comp claims. In this role, you will be responsible for corresponding with policyholders, claimants, witnesses, attorneys, etc., to gather important information to support contested claims. Investigating claims and compiling reports within the given timeframe after receipt of the first injury report Preparing and delivering claims updates and reviews to internal stakeholders and clients Strategically handle investigations and tactically tackle issues Requesting records as required Notifying the employer of his or her claim determination based on findings Collecting and evaluating claims and authorizing payments Keeping in contact with the injured worker and the medical professionals concerning the status of the injury and plans for treatment Contacting the claimant's employers or doctors for additional information if the claim is questionable Assessing settlement decisions and opportunities Being present at mediations, either by phone or in person Ensuring that injured workers are taken care of appropriately and on time Basic Qualifications: 2+ years of direct workers' comp claims experience 1+ years of California workers' comp experience Good time management skills Adequate knowledge of relevant regulations Skilled customer service skills and attention to detail Demonstrated experience investigating workers' comp claims Excellent customer support Extensive claim review experience Prior claim settlement experience Insurance claims management software experience and technical proficiency We Offer a Best-in-Class Professional Benefits Package to Support our Employees: Comprehensive premium Healthcare Coverage: Medical, dental, and vision plans: Employees 100% covered by the company. Low deductibles for spouse/partner and dependents Generous Paid Time Off: Unlimited paid time off policy and paid holidays Profit Sharing Plan: Share in the success of the company Retirement Savings Plans: 401(k) with 5% company match to help you secure your financial future Lifetime pension plan: Vest into our pension plan for a lifetime income Wellness Support: Access to wellness programs, mental health resources, financial counseling, legal support, and employee assistance programs. Professional Growth Opportunities: Learning resources to help you thrive. Death Benefits: Company-paid to protect you and your loved ones. Flexible Work Options: Hybrid or remote work arrangements (where applicable). Exclusive Perks: Employee discounts, commuter benefits, and more. Join us and experience a benefits package designed to empower your well-being, career growth, and personal goals! Samuel Hale is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Samuel Hale is an E-Verify company. For more information, please review our Participation and Your Right to Work. California Privacy Notice for Job Applicants If you are a California resident, we collect and use the personal information you provide in your application for recruiting, hiring, and compliance purposes in accordance with the CCPA/CPRA. We do not sell or share applicant personal information as those terms are defined by law. For details about what we collect, how we use it, and your privacy rights, please review our California Applicant & Employee Privacy Notice at ********************************* or contact us at ****************************.
    $71k-95k yearly 3d ago
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  • Operational Excellence Specialist

    Valvoline Inc. 4.2company rating

    Cincinnati, OH jobs

    Why Valvoline Global Operations? At Valvoline Global Operations, we're proud to be The Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future. With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn't just about where we began; it's about where we're headed and how we'll lead the way. We are originality in motion. Our corporate values-Care, Integrity, Passion, Unity, and Excellence-are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to: Treating everyone with care. Acting with unwavering integrity. Striving for excellence in all endeavors. Delivering on our commitments with passion. Collaborating as one unified team. When you join Valvoline Global, you'll become part of a culture that celebrates creativity, innovation, and excellence. Together, we're shaping the future of automotive and industrial solutions. Careers for the Driven Valvoline has a rewarding opportunity as an Operational Excellence Specialist. We whole-heartedly adopt a 'never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we're looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company. How You'll Make an Impact The Operational Excellence Specialist will ensure that TRACC Governance members (Site Steering Committee, Implementation Task Force and Best Practice Leaders) are appointed, trained and competent to drive the pillars locally, while ensuring that the financial and non-financial performance targets are achieved through process compliance/standardization. Responsibilities Include Builds relationships across functions and geographies to drive compliance and operational success. Proactively identifies improvements to processes, systems, and documentation. Prioritizes, organizes, and executes multiple tasks efficiently and effectively. A demonstrated record of managing multiple assignments. Working knowledge of processes and requirements associated with ISO 9001. Fully appreciates and leverages multiple points of view to shape decisions. Good presentation skills to effectively share, coach and inspire. Strong at cascading clear goals and building a culture of performance and accountability. Celebrates success. Looks beyond custom and practice, challenges historic norms, and drives breakthrough thinking. Adapts personal and leadership behaviors to situational contexts. Develops a learning organization and facilitates a feedback rich environment. Relishes learning, shows humility, and has a passion for personal development. What You'll Need Bachelor's in Engineering, Data Science, or related field. Additional Considerations - Certifications in Lean Management Lean (preferably TRACC), TPM, Six Sigma. Minimum of 5-years of experience in operational roles or continuous improvement with increasing responsibility. Must have experience in change management (People, Process and Systems). Strong organizational, project management, and multitasking skills with a demonstrated ability to meet deadlines in a fast-paced environment. High attention to detail and structured work habits. Excellent communication skills in written, verbal, and presentation. Ability to work independently and collaboratively with cross-functional teams. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, Adobe sign, Ironclad. Minimum of 5 years of experience in operational roles or continuous improvement with increasing responsibility. Ability to travel up to 10% Working Conditions This position is primarily based in a climate-controlled corporate office environment and requires frequent use of standard office equipment, including computers, phones, and printers. The role involves extended periods of time in a stationary position (e.g., sitting at a desk) and occasional lifting or movement of materials up to 15 pounds. However, shop floor presence may be required for extended periods which can include extreme heat, cold, and maneuvering up and down steps. Benefits That Drive Themselves Health insurance plans (medical, dental, vision) Health Savings Account (with employer base deposit and match) Flexible spending accounts Competitive 401(k) with generous employer base deposit and match Incentive opportunity* Life insurance Short- and long-term disability insurance Paid vacation and holidays* Employee Assistance Program Employee discounts PTO Buy/Sell Options* Tuition reimburesement* Adoption assistance* *Terms and conditions apply, and benefits may differ depending on position or tenure. Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:. * Email: ****************************************** This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials. Are You Ready to Make an Impact? At Valvoline Global, we're looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today. Requisition ID: 1949
    $49k-83k yearly est. 5d ago
  • Operational Excellence Specialist

    Valvoline Inc. 4.2company rating

    Deer Park, TX jobs

    Why Valvoline Global Operations? At Valvoline Global Operations, we're proud to be The Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future. With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn't just about where we began; it's about where we're headed and how we'll lead the way. We are originality in motion. Our corporate values-Care, Integrity, Passion, Unity, and Excellence-are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to: Treating everyone with care. Acting with unwavering integrity. Striving for excellence in all endeavors. Delivering on our commitments with passion. Collaborating as one unified team. When you join Valvoline Global, you'll become part of a culture that celebrates creativity, innovation, and excellence. Together, we're shaping the future of automotive and industrial solutions. Careers for the Driven Valvoline has a rewarding opportunity as an Operational Excellence Specialist. We whole-heartedly adopt a 'never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we're looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company. How You'll Make an Impact The Operational Excellence Specialist will ensure that TRACC Governance members (Site Steering Committee, Implementation Task Force and Best Practice Leaders) are appointed, trained and competent to drive the pillars locally, while ensuring that the financial and non-financial performance targets are achieved through process compliance/standardization. Responsibilities Include Builds relationships across functions and geographies to drive compliance and operational success. Proactively identifies improvements to processes, systems, and documentation. Prioritizes, organizes, and executes multiple tasks efficiently and effectively. A demonstrated record of managing multiple assignments. Working knowledge of processes and requirements associated with ISO 9001. Fully appreciates and leverages multiple points of view to shape decisions. Good presentation skills to effectively share, coach and inspire. Strong at cascading clear goals and building a culture of performance and accountability. Celebrates success. Looks beyond custom and practice, challenges historic norms, and drives breakthrough thinking. Adapts personal and leadership behaviors to situational contexts. Develops a learning organization and facilitates a feedback rich environment. Relishes learning, shows humility, and has a passion for personal development. What You'll Need Bachelor's in Engineering, Data Science, or related field. Additional Considerations - Certifications in Lean Management Lean (preferably TRACC), TPM, Six Sigma. Minimum of 5-years of experience in operational roles or continuous improvement with increasing responsibility. Must have experience in change management (People, Process and Systems). Strong organizational, project management, and multitasking skills with a demonstrated ability to meet deadlines in a fast-paced environment. High attention to detail and structured work habits. Excellent communication skills in written, verbal, and presentation. Ability to work independently and collaboratively with cross-functional teams. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, Adobe sign, Ironclad. Minimum of 5 years of experience in operational roles or continuous improvement with increasing responsibility. Ability to travel up to 10% Working Conditions This position is primarily based in a climate-controlled corporate office environment and requires frequent use of standard office equipment, including computers, phones, and printers. The role involves extended periods of time in a stationary position (e.g., sitting at a desk) and occasional lifting or movement of materials up to 15 pounds. However, shop floor presence may be required for extended periods which can include extreme heat, cold, and maneuvering up and down steps. Benefits That Drive Themselves Health insurance plans (medical, dental, vision) Health Savings Account (with employer base deposit and match) Flexible spending accounts Competitive 401(k) with generous employer base deposit and match Incentive opportunity* Life insurance Short- and long-term disability insurance Paid vacation and holidays* Employee Assistance Program Employee discounts PTO Buy/Sell Options* Tuition reimburesement* Adoption assistance* *Terms and conditions apply, and benefits may differ depending on position or tenure. Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:. * Email: ****************************************** This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials. Are You Ready to Make an Impact? At Valvoline Global, we're looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today. Requisition ID: 1954
    $41k-69k yearly est. 5d ago
  • Vehicle Service Specialist

    Valvoline Instant Oil Change 4.2company rating

    San Francisco, CA jobs

    Text henleyjobs to 23000 to start your application today! Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $24.00 per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper-level management started out in an entry-level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Medical, Dental, Vision, and 401(k) Savings plan *Terms and conditions may apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E-Verify program. #IH0004# #J-18808-Ljbffr
    $24 hourly 3d ago
  • eCommerce Customer Experience Specialist

    Curio Brands 3.7company rating

    Minneapolis, MN jobs

    About the Role At CURiO Brands, we create beautifully designed products and experiences that bring joy, comfort, and connection to everyday life. The eCommerce Customer Experience Specialist supports the Customer Experience (CX) team in overseeing the full customer journey for Thymes, Capri Blue, and Otherland. This role is for a Gorgias and Shopify power-user who can optimize our CX tech stack while delivering exceptional, hands-on customer service that reflects our brands' warmth, artistry, and attention to detail. You will be an essential part of shaping a premium journey that builds lasting relationships and drives customer loyalty. ***This role is for candidates that reside in CT, FL, GA, IL, KY, MA, MN, MS, NY, OH, TX, WI*** What You'll Do System Optimization & Operational Excellence Gorgias Mastery: Manage daily ticket operations and take full ownership of optimizing inbox structure, tagging, rules, and macros to maximize efficiency. AI & Automation Implementation: Lead the testing and implementation of Gorgias automation flows and AI-assisted replies to reduce manual tasks while strictly preserving a human, brand-appropriate touch. Shopify & Workflow Integration: Partner with Fulfillment and Operations to streamline workflows for shipping, gifting, returns, and replacements using the Shopify ecosystem. Data & Analytics: Utilize Gorgias and Business Intelligence (BI) tools to track KPIs like CSAT, NPS, and resolution time, translating these insights into recommendations for site UX and packaging improvements. Deliver Premium, Personalized Service & Support Concierge-Style Support: Provide high-end service through email, chat, and phone, including personalized gifting guidance and fragrance recommendations. End-to-End Resolution: Accurately and efficiently resolve customer inquiries, managing every case from initial contact through final resolution. Brand Storytelling: Maintain a consistent tone across all communications, ensuring every interaction aligns with the unique brand voice of Thymes, Capri Blue, and Otherland. Service Standards: Help implement service playbooks, quality assurance (QA) standards, and escalation protocols to maintain excellence. Customer Delight: Assist in executing "surprise-and-delight" moments, loyalty gestures, and personalized post-purchase touchpoints. As a Curio Team Member You exemplify CURiO Cornerstones and strive for personal leadership in your role. You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment. You take ownership of your professional development by seeking learning opportunities and staying current in your field. You manage your time effectively and work with others to contribute to team and company goals. You maintain and protect company proprietary information. You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace. You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description. What You'll Bring Deep Technical Experience: 3+ years of hands-on experience in eCommerce support, with demonstrated expertise in Gorgias and Shopify. Automation Proficiency: Proven ability to build and optimize helpdesk automation, tagging architecture, and AI-driven responses. Communication & Empathy: Strong verbal and written communication skills with a highly empathetic and organized approach to problem-solving. Analytical Mindset: A clear understanding of customer experience KPIs and how to use data to uncover root causes of issues. Additional Information Travel Requirement: up to 5% Work Environment: General office or home office environment Physical Requirements: Occasionally required to lift and/or move items weighing 10 - 15 pounds. When in a facility, occasional exposure to dusty and fragrant conditions Health & Welfare Benefits Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise: Medical, Dental, Disability Insurance (cost shared) Life/ AD&D Insurance (employer paid) Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D 401(k) - After 6 months of employment on next quarterly entry date Equal Opportunity Employer Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
    $31k-37k yearly est. 4d ago
  • Architectural Visualization Specialist

    Florim USA 4.4company rating

    Clarksville, TN jobs

    Important: Must be authorized to work in the United States without sponsorship. Florim USA, the American subsidiary of Florim Group, is a leading provider of porcelain tile solutions based in Clarksville, TN. We pride ourselves on our commitment to innovation, quality, and ecological mindfulness. With over two decades of experience, our facility stands as one of North America's largest and most technologically advanced porcelain manufacturing plants. At Florim USA, we're dedicated to producing sustainable, high-quality products while making a positive impact on society and the environment. Distributed under our MILE stone brand, Florim USA proudly offers uniquely styled, Sustainable Tile, made in the USA, in over 2500 stores nationwide. Position Summary We are seeking a creative and technically skilled Architectural Visualization Specialist to join our Corporate Marketing team. This role goes beyond product rendering-our ideal candidate has both the technical ability to produce photorealistic digital scenes and the creative vision of an interior designer. You will create inspiring, high-quality environments that showcase our tile products in realistic, ergonomic, and visually compelling ways. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions: 3D Product Rendering: Model high-resolution 3D visualizations that accurately depict product finishes, textures, and details. Architectural Visualizations: Design photorealistic interior and exterior environments that highlight tile applications in inspiring, real-world settings. Animation & Multimedia: Create animations and motion assets, ensuring optimized performance for web and digital platforms. Pipeline & Asset Management: Manage 3D asset workflows, rendering outputs, and archival of reusable content. Creative Strategy Participation: Contribute design insight during brainstorming sessions and campaign planning. Deadline & Budget Management: Deliver projects on schedule while adhering to budget expectations. Industry Awareness: Stay updated on design trends, visualization tools, and emerging technologies. Digital Library Maintenance: Organize and maintain visualization libraries, ensuring brand compliance. Core Competencies: Interior Design Insight: Strong knowledge of modern and contemporary space planning, ergonomic layout, lighting (natural/artificial), and color theory. 3D Visualization Expertise: Skilled in Blender, 3ds Max, Cinema 4D, or SketchUp; rendering engines such as V-Ray, Redshift, or Cycles. Design Tools: Proficiency in Adobe Creative Suite (Photoshop, After Effects, Premiere) for post-production and video editing. Creativity & Vision: Ability to transform products into inspiring, market-ready visual narratives. Communication: Strong ability to present design concepts clearly and persuasively. Organization: Capable of managing multiple projects simultaneously with attention to detail. Collaboration: Works effectively with cross-functional teams. Customer Orientation: Designs with the client perspective in mind, balancing inspiration and practicality. Innovation & Learning: Actively seeks out new design tools, workflows, and trends to elevate work. What We're Looking For: Bachelor's degree in Digital Design, Architecture, Interior Design, Graphic Design, or related field; or equivalent combination of education and experience. Proven professional experience in architectural visualization, interior design rendering, or related digital design role. Portfolio demonstrating both photorealistic rendering skills and creative design capability. Proficiency in 3D visualization software and rendering engines (Blender, 3ds Max, Cinema 4D, V-Ray, etc.). Strong knowledge of Adobe Creative Suite (Photoshop, After Effects, Premiere). Florim USA is proud to be a company committed to our employees' well-being and the well-being of the environment and communities in which we operate. We offer a competitive salary and benefits package, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement, and more. Florim USA is a drug-free workplace. All hires are required to pass a pre-employment drug test. Florim USA provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by law.
    $44k-58k yearly est. 3d ago
  • Estimating Specialist

    The Gund Company 4.0company rating

    Euless, TX jobs

    Ready to take your career to the next level? At The Gund Company, we're more than just an electrical insulation manufacturer-we're a team of passionate problem-solvers who love what we do! If you're looking for a workplace where innovation meets collaboration, and where your ideas truly matter, this is the place for you. Our Motto: Take Care of Each Other. Take Care of the Customer. Take Care of the Business. Position Details Shift: 1st Shift Schedule: Monday to Friday, 8:00 AM - 4:30 PM Location: Euless, Texas Salary: Starting at $64,000 per year Why You'll Love Working Here Be part of a fun, driven team that values growth and creativity. Enjoy employee ownership through our ESOP program-your success is our success! Competitive pay, great benefits, and a culture that celebrates continuous improvement. Requirements What You'll Do As a Manufacturing Estimating Specialist, you'll be the go-to expert for creating accurate, competitive cost estimates that help us win business and delight customers. You'll work closely with engineering, production, and sales teams to: Analyze customer requirements, specs, and drawings. Develop and improve costing models and calculators for efficiency. Prepare detailed quotes using our advanced tools like Visual Estimating Window and PCM automated quoting module. Participate in Kaizen events and process improvement initiatives to keep us ahead of the game. Lead Gross Profit Review processes and collaborate on pricing strategies. Document best practices and mentor others in estimating excellence. What We're Looking For 3-5 years' experience in custom manufacturing quoting processes. Strong Excel skills (formulas, lookup tables, ODBC links). Ability to create clear documentation of manufacturing processes. Familiarity with ERP systems, MS Office, and ISO quality environments. Bonus points for experience in low-volume, high-variety manufacturing, machining, or craftsmanship. Associate degree or relevant certifications preferred. Perks & Benefits Employee Stock Ownership Plan (ESOP) - You own part of the company! Health, Dental, Vision, Life & Disability Insurance 401(k) with 50% employer match Competitive wages & safe work environment Career development through Individual Development Plans (IDP) Ready to join a world-class team ranked high in employee engagement? Apply today and let's build something amazing together! EEO Statement: It is the policy of The Gund Company to recruit, hire, train, and promote employees without discriminating based on race, gender, age, religion, national origin, veteran status, sexual preference, or disability. Key Skills & Keywords Cost Estimation • Manufacturing Processes • ERP Systems • Excel Expert • Process Improvement • Kaizen • Lean Manufacturing • Quoting • Pricing Strategy • Continuous Improvement • ISO Standards • Engineering Collaboration
    $64k yearly 5d ago
  • (N) Logistics Specialist

    Sanmina SCI 4.6company rating

    El Paso, TX jobs

    Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world. Logistics Manager Job Purpose: Ensure the efficient and cost-effective movement and storage of goods and materials within within Sanmina supply chain. Responsible for coordinating all aspects of the supply chain, from sourcing materials to delivering finished products to customers, ensuring timely deliveries and meeting customer demands. Nature of Duties: * Develop and implement logistics strategies and plans. * Oversee the entire supply chain process, from procurement to delivery. * Manage and lead the logistics team. * Optimize logistics operations to improve efficiency and reduce costs. * Establish and maintain relationships with suppliers, vendors, and customers. * Monitor and analyze logistics performance metrics. * Ensure compliance with all regulatory and safety standards. * Prepare and manage budgets for logistics operations. * Oversee warehouse management and inventory control. * Utilize Oracle systems for logistics and inventory management. * Ensure compliance with international shipment requirements and export regulations. * Support Return Merchandise Authorization (RMA) processes. * Develop and implement supply chain strategies. * Optimize warehouse storage models and cycle counting processes. * Manage carrier relationships and performance measurements. Education and Experience: * Logistics Specialist/Manager Role for minimum of 5 years of prior relevant experience. * Experience in Microsoft Office Tools. * Self-starter works well with teammates and customers and has a results-based mindset * Oracle Knowledge (WMS, Rapid Response, SFDC a plus) * Strong interpersonal skills in a manufacturing environment * Ability to multi-task, work well under pressure and well-organized professional, with attention to deal. * Experience in quoting Freight, Taxes, Fees for various scenarios for Sales and Account Teams * Experience in utilizing Incoterms and when and how to use them effectively * Knowledge of international shipment requirements and export compliance (needs for specific countries). * Experience with RMA support (working with sales, customers to assist return lables,...). * Strong experience in supply chain strategies, priorities, need dates * Knowledge of warehouse storage models and cycle counting. * Experience in carrier selection & management as well as performance measurements * Managing end of quarter requirements for carriers, POD, Destination vs Origin orders
    $53k-67k yearly est. 5d ago
  • Logistics Specialist

    Foxconn Assembly LLC 4.2company rating

    Houston, TX jobs

    We are seeking a detail-oriented and proactive Logistics Specialist to manage local material packaging and office supply procurement, also support related accounting and administrative activities. This role ensures smooth daily operations by coordinating the movement and availability of materials and supplies needed for both production and office functions. Key Responsibilities: Coordinate local packaging and shipment of materials to support project and operational needs. Source, purchase, and maintain inventory of office supplies and local material items. Liaise with vendors to ensure timely delivery, quality, and cost-effectiveness. Maintain accurate records of purchases, deliveries, and inventory levels. Assist with invoice verification, expense reporting, and basic accounting tasks. Support logistics documentation and compliance with internal policies. Collaborate with internal teams to forecast material and supply requirements. Monitor and report on logistics-related activities and resolve any delivery or supply issues. Qualifications: Proven experience in logistics, procurement, or supply chain support. Strong attention to detail and organizational skills. Basic understanding of accounting and inventory systems. Good communication and vendor management skills. Proficient in Microsoft Office and familiar with ERP or logistics software Ability to prioritize tasks and work independently in a fast-paced environment. Fluent in English; Mandarin is a plus.
    $40k-61k yearly est. 5d ago
  • Retail Sales Support Specialist

    Myers Industries 4.3company rating

    Milford, OH jobs

    The Retail Sales Support Specialist plays a critical role in supporting the sales team in managing major retail and national accounts. This role helps the sales team stay organized, prepared, and informed by managing analytics, reporting, and forecasting, while monitoring demand and trends across accounts. The Specialist serves as a key escalation point for complex customer issues and occasionally engages directly with customers to support initiatives or address sensitive situations. The position also focuses on documenting processes and implementing standardized procedures to improve efficiency and consistency. This role provides broad exposure to sales account management and cross-functional collaboration. Duties and Responsibilities Support the sales team in managing major retail and national accounts, ensuring smooth execution of orders, new item launches, and ongoing account activities. Assist the sales team in building and maintaining customer relationships, occasionally engaging directly with customers to support initiatives, questions, or escalations. Lead new item setup, including SKU creation, pricing, product authorization, and customer master information updates. Act as the primary internal escalation point for order, shipment, or product issues, coordinating with customers as needed for complex or sensitive situations. Develop and maintain accurate forecasts to support sales planning, distributor orders, and inventory management. Manage customer portals, generating reports, scorecards, and other performance metrics to guide decisions and track account progress. Prepare presentations, reports, and meeting materials for customer reviews, trade shows, and internal business reviews. Support sales events and trade shows, including sample management, logistics, and on-site assistance. Collaborate with cross-functional teams-including marketing, supply chain, operations, and finance-to align on customer needs and priorities. Document processes and implement standardized procedures to improve efficiency, consistency, and scalability of sales support activities. Knowledge, Skills, and Abilities Strong understanding of the retail industry and experience navigating supplier or retailer portals. Proficient in Microsoft Office, with strong Excel skills (pivot tables, VLOOKUP) for data analysis and reporting. Able to analyze sales trends, support forecasting, and provide actionable insights. Organized and able to manage multiple priorities in a fast-paced environment. Self-motivated, proactive, and accountable, with a focus on results. Excellent communication and interpersonal skills, able to work effectively with internal teams at all levels and engage professionally with customers when needed. Detail-oriented, with the ability to document processes and help standardize workflows. Skilled in problem-solving and acting as a trusted escalation point for complex issues. Education and Experience Bachelor's degree in Marketing, Business Administration, Sales, or relevant field; Master's degree preferred 3+ years of relevant experience in sales support, sales operations, or account coordination within a manufacturing environment selling products to retail customers; experience supporting national or major retail accounts preferred Work Environment Remote role with hybrid work options available at our Miami, OK or Milford, OH office locations. Ability to travel up to 25-35% as business needs require.
    $43k-72k yearly est. 2d ago
  • Inbound Logistics Specialist

    Vestas 4.8company rating

    Brighton, CO jobs

    At Vestas we are powered by the dream of changing the world. And to create a sustainable future, we are building a team of innovative visionaries. Would you like to join us? This is a great opportunity to join the growing offshore wind industry. Vestas is a renowned wind turbine manufacturing company with significant operations in the United States Inbound Logistics Specialist Responsibilities: Implement Logistics strategy for Brighton Nacelles Factory Control inventory levels to support production and lower working capital Secure that all material is available to fulfill the production plan Work with Master Planner and EBSC Planner to ensure OSP & IDP Plan met. Control inventory levels to support production and lower working capital Secure that all material is available to fulfill the production plan Interface with Global Logistics Services team in Chennai & Global Control Tower in Denmark. Monitor inbound freight performance of critical supply items Conduct tactical supply chain management improvement activities Implement cost out initiatives in collaboration with Sourcing organization Identify and implement supply chain optimization strategies Oversee continuous improvement activities and projects Manage factory performance metrics in terms of supply chain performance: OTD, inventory reduction and freight spend Ability to guide interactions across organizational boundaries / with clear focus on working with & understanding different cultures Ability to establish and maintain good relationships with internal and external stakeholders at all levels Experience working with suppliers and producing results to meet company schedules Other tasks as assigned Qualifications: Bachelor's degree in supply chain management, Logistics, or related field or a combination of related experience and education Minimum 4+ years working in Global Supply Chain or Logistics networks Background in planning and procurement activities to support manufacturing environment ASCM - Supply Chain Professional Certification. Competencies: Proficiency in Microsoft Office Suite computer skills (Windows, Word, Excel, Power Point, Outlook) Proficiency in Power BI. Ability to communicate effectively in English both verbal and written. Ability to effectively participate in a cross-functional team. Solve problems analytically; search out relevant information and gauge its importance when making decisions Ability to establish targets and translate them into actionable plans Working knowledge of global, multi-modal freight and logistics solutions Lean experience; VSM, Kanban, 5S Detailed and in-depth background of MRP and Enterprise Systems - preferably SAP Ability to establish targets and translate them into actionable plans Ability to work with people, to lead by influence and by motivating and empowering Capability to respond positively to new concepts and evolving initiatives What We Offer: We offer an exciting position with great development opportunities in an inspiring environment at a prominent wind turbine producer. We value initiative, collaboration, accountability, and accuracy. You will become part of an international environment with a focus on sustainability and safety and you will work among colleagues that take care of each other. Attractive salary and one of the most comprehensive benefits plans in the industry Great benefits coverage that includes dental and vision Generous Paid Time Off policies Great 401(k) plan (with employer match) Tuition assistance CCPA Notice for California Applicants BEWARE - RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, ********************************************************* DEIB Statement At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. About Vestas Vestas is the energy industry's global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field. With 30,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at ************** and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
    $43k-58k yearly est. 5d ago
  • Sales Support Specialist

    Delta Electronics Americas 3.9company rating

    Los Angeles, CA jobs

    Sales Operations Specialist About the Role: We're looking for a Sales Support Specialist to assist our account managers and sales team in delivering exceptional service and meeting performance targets. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities: Assist account manager/sales team to meet the performance target to provide an efficient and comprehensive service Support account manager/sales team in handling of inquiries, orders, issues, shipment, tracking, reports, and general follow up Works cross functionally with manufacturing and management teams and resolving issues timely as required Proactively interface with customers and serve as a point of main contact as request Coordinate sales related activities and maintain/monitor accurate data with efficiency Prepare sales operation reports and presentation materials as request Support sales administrative related functions Exercise creative thinking and apply experiences to improve processes as needed Qualifications & Skills Bachelor's degree in Business, Operations, or a related field (preferred). Proficient in Microsoft Office (Excel, PowerPoint) and SAP. Background in B2B and distribution business models; experience in tech industries is a plus. 2-5 years in Sales Operations, Business Operations, or Account Support roles. Previous experience supporting sales management preferred. Ability to work effectively under pressure and meet challenging targets. Strong sense of accountability, ownership, and a positive attitude. Excellent problem-solving skills with attention to detail for coordinating and following up on requests. Proven ability to manage multiple tasks with shifting priorities and tight deadlines in a fast-paced environment. Strong written and verbal communication skills to engage with customers and internal stakeholders. Team player with flexibility and the ability to self-manage. Preferred: Operational experience in distribution business.
    $70k-108k yearly est. 2d ago
  • MPD Sales Specialist - Pacific Zone

    Grimco, Inc. 4.1company rating

    San Diego, CA jobs

    Territory Coverage ( Can be located in any of the following states ) Pacific Zone including: CA, OR, WA, NV, AZ, UT, ID, MT, WY About the Role We are seeking a driven sales professional to manage and expand the Manufactured Products Divisions business in the Pacific Zone. This zone-focused role requires an extremely self-motivated professional who can build strong relationships with fabricators, contractors, municipalities, state DOTs, and commercial customers while driving revenue growth across the Manufactured Products Divisions' portfolio of products. Expected compensation: $80,000+ (salary and commission structure) Job Description Key Responsibilities · Develop and execute strategic sales plans to achieve revenue targets across the Pacific Zone · Build and maintain relationships with key customer segments including sign fabricators, traffic control contractors, municipalities, state transportation departments, and commercial accounts · Conduct regular territory travel (estimated 50%) for customer visits, trade shows, and industry events · Identify new business opportunities and expand wallet share with existing accounts · Provide technical product expertise on traffic signage, reflective sheeting, aluminum substrates, and other signage materials · Collaborate with internal teams to ensure customer specifications and delivery requirements are met · Maintain accurate sales forecasting, pipeline management & CRM documentation · Stay current on industry regulations including MUTCD standards Qualifications Required Qualifications · 3+ years of outside sales experience · Proven track record of meeting or exceeding sales goals · Excellent communication and relationship-building skills · Self-directed and motivated with ability to manage territory independently · Experience in using a CRM system and Microsoft Office suite · Valid driver's license and ability to travel extensively within territory · Resides in one of the Pacific Zone states Preferred Qualifications · Experience in the regulated traffic sign industry · 5+ years of outside sales experience · Familiarity with digital printing equipment used in industry · Understanding of private equity involvement in industry Additional Information BENEFITS Full medical, dental, and vision benefits available. Premiums have remained unchanged for more than 16 years. Paid Maternity/Paternity Leave Paid Holidays Paid Time Off Accrual (Paid Time Off payout available) 401K with Profit Sharing, up to 6% of the employee's total compensation earnings. Eligible for Employee Recognition Prizes Employee Referral Benefits Volunteer Time Off ABOUT GRIMCO Grimco is a national wholesale sign supply manufacturer and distributor with over 50 locations across North America. We focus on distributing quality products and providing excellent service to the sign industry. Our offering of sign supplies includes traffic signs, blanks, substrates, boards, digital print media, wrap films, sign vinyl, application tape, banner material and supplies, sign frames, banner stands, LEDs and electrical accessories, grand format solvent/UV/latex printers, inks, software and more. WHY WORK WITH US? • 150 Years of Industry Leadership & Stability - Join a family-owned company with unmatched staying power. • Comprehensive Product Portfolio & Technical Support - Represent the industry's most complete line of traffic signage, reflective sheeting, aluminum substrates, and manufactured products, backed by in-house technical expertise and manufacturing capabilities. • Established Market Presence & Brand Recognition - Leverage Grimco's trusted relationships across 65+ locations to accelerate your success rather than building credibility from scratch. • True Territory Ownership with Autonomy - Manage the entire Pacific Zone (9 states) with the independence to build your business strategy while having the backing of a national infrastructure and support network. • Competitive Compensation & Growth Opportunity - Earn industry-leading compensation with uncapped commission potential while being part of a growth-oriented organization that promotes from within and values long-term career development. By completing this online application for employment, you certify that the information on this application is true and complete to the best of your knowledge. You understand that any misrepresentation or omission of fact in response to any inquiry made in this application may result in rejection of application or, if hired, dismissal whenever it is discovered. You authorize and release all parties from any liability or damage that may result from seeking, furnishing, or using such information. You understand and agree that, if hired, your employment is for no definite period and may, regardless of the date of payment of compensation, be terminated by Grimco, Inc. at any time, for any or no reason, with or without notice. You understand that no representation to the contrary is valid unless in writing, set a definite term of employment, and signed by the company's CEO. You further understand and agree that any job offer is contingent upon your passing, to the company's satisfaction, a drug and/or alcohol test, criminal background check and other possible screenings. You understand that this application is active for 90 days only, and if you do not hear from the company but still wish to be considered for employment after 90 days, you will need to fill out a new application.
    $80k yearly 3d ago
  • CGP - AR Specialist

    Century Group 4.3company rating

    Sonoma, CA jobs

    Century Group is partnering with a client seeking a highly motivated Accounts Receivable Specialist to support a growing AR team during a high-volume, fast-paced period. This is an exciting opportunity to contribute to a collaborative environment where flexibility, teamwork, and adaptability are essential. Exact compensation may vary based on skills, experience, and location. Expected starting pay rate of $26.00 to $33.00 per hour. Job Responsibilities: Manage a wide range of accounts receivable duties beyond traditional collections. Release orders, process credit card payments, send invoice copies, and follow up on past-due accounts. Collaborate with customer service and sales teams to ensure timely resolution of AR issues. Oversee multi-currency transactions while working across four entities. Maintain a proactive, team-oriented approach in a fast-paced financial environment. Requirements: Have 3+ years of experience in accounts receivable, handling various financial functions. Demonstrate the ability to thrive in a fast-paced work setting while managing high-volume tasks. Possess hands-on experience with multi-entity and multi-currency financial operations. Show strong communication and problem-solving skills to navigate financial inquiries. Exhibit familiarity with accounting software and reporting tools for effective AR management. Qualifications: Display excellent attention to detail and accuracy in financial transactions. Maintain strong organizational and multitasking abilities to handle complex AR processes. Adapt to evolving business needs and financial systems with a proactive mindset. Work collaboratively with cross-functional teams to optimize financial workflows. Uphold professionalism and efficiency in managing accounts and resolving payment discrepancies. REF #50436 #LI-DD1
    $26-33 hourly 5d ago
  • CGP: AR Specialist (TEMP)

    Century Group 4.3company rating

    Placentia, CA jobs

    Multi-Million Dollar manufacturing company is looking for an AR Specialist in the upper Orange County area to join their team temporarily. Exact compensation may vary based on skills, experience, and location. Expected starting base salary $20 to $30 per hour. Ideal Candidate: Worked in a fast-paced high-volume environment. Was able to keep the ground moving with minimal training. Has minimum 3 years of AR Experience. Has experience working in a large corporation. Quick thinker! REF47929 #LI-POST #ZR
    $20-30 hourly 5d ago
  • Client Appointment Specialist

    Riverview Decks 4.5company rating

    Knoxville, TN jobs

    Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future? Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it? Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth. If you're tired of: Being treated like a number Managers who hover instead of supporting Companies that limit your income Environments with no energy, no vision, and no room to advance …and you're ready for: A winning team with high standards A role where your performance matters and gets rewarded Leadership that empowers instead of micromanages A workplace built on respect, integrity, and family values A compensation model with substantial earning potential A culture where people show up excited to work …then you might be exactly who we're looking for. The Role: Client Appointment Specialist You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude. No sales experience required - just the desire to win and grow. Why Riverview Decks? A leadership team that actually cares A positive, family-centered culture Competitive base pay + bonus structure A clear path to grow your income A stable industry with year-round work A team that values you personally and professionally If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you. Lead Intake & Client Communication Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy. Respond to all new leads within 5 minutes (speed-to-lead standard). Use Riverview's intake script to gather homeowner details, property information, and project goals. Confirm homeowner email, address, phone number, and availability. Communicate clearly with homeowners about next steps and what to expect. Lead Scoring & Qualification Score every lead using Riverview's 5-Factor Lead Scoring System. Classify leads into the correct tier (Information Gathering → Ready Yesterday). Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script. Verify homeownership (no renters). Request photos or supporting details when needed. Appointment Scheduling & Calendar Management Book appointments using Riverview's same-day/next-day priority system. Ensure appointments fall within established time windows and calendar rules. Confirm appointments with homeowners by call and text. Assign the correct Deck Consultant based on lead score and territory. Verify address accuracy and driving logistics between appointments. Prevent double-bookings and routing conflicts. AI Lead Review & Validation Review all appointments scheduled by the AI Booking Agent. Correct or update any inaccurate information supplied by AI. Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment. Contact the homeowner to confirm appointment details. Pipeline & CRM Management Keep CRM clean, organized, and fully up-to-date at all times. Enter call notes, homeowner details, decision-maker info, and lead scores. Maintain zero unresolved tasks by the end of the shift. Merge duplicates, fix missing data, update statuses, and tag leads accurately. Prepare next-day consultant routes and finalize logistics. Productive Downtime Tasks (Instead of browsing phones or the internet) Re-engage cold leads from the last 30-90 days. Follow up with no-shows and reschedule appointments. Request missing photos. Audit AI-booked leads and identify errors. Track lead source patterns and appointment quality. Update scripts and FAQs. Review and improve client communication templates. Verify reminders, emails, and decision-makers for next-day appointments. Consultant Support Provide consultants with clear, accurate appointment details. Send appointment reminders to homeowners. Prepare notes, routing, and project context for each appointment. Alert consultants to special instructions or concerns. Prevent wasted trips by ensuring clean, accurate appointment data. Shift Discipline & Break Compliance Adhere to structured shift format: 7:00 AM - 8:00 PM. Follow scheduled break times: four 15-minute breaks + one 30-minute lunch. Stay at the workstation during work periods. Maintain professional demeanor and focused workflow. No personal cell phone usage, no streaming, no unrelated browsing. Team Collaboration & Reporting Report directly to the Sales Manager. Communicate daily updates, issues, and performance results. Participate in weekly coaching and KPI review sessions. Provide input to improve scripts, tools, and client experience processes. Performance Metrics (KPIs) Your performance will be measured on: Speed-to-lead response time Booking-to-set rate (must maintain ≥85%) Appointment show rate Lead scoring accuracy Routing & address accuracy CRM cleanliness Confirmation success rate Weekly accuracy and show-rate bonuses Overall professionalism and reliability Required Qualifications These are the non-negotiables. Outstanding verbal communication skills Able to speak clearly, confidently, and professionally on the phone with homeowners. Fast and accurate typing/data entry Must be able to update CRM fields quickly and without errors while speaking with clients. Organized and detail-oriented This role requires precise scheduling, address checks, routing logic, and CRM record accuracy. Comfortable with structured, disciplined workflows Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols. Ability to follow scripts while still sounding natural Must maintain Riverview's tone, convey confidence, and avoid robotic delivery. Strong problem-solving skills Able to think through routing conflicts, miscommunication issues, and homeowner objections. High reliability and punctuality This position supports consultants and revenue flow - consistency is EVERYTHING. Comfortable with accountability and KPIs Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead). Basic competency with Google Maps and online tools Must verify addresses, routing, and appointment viability quickly. Ability to sit focused for long periods This is a desk-based, communication-heavy role. Professional, friendly, and solution-focused demeanor Must reflect the Riverview brand and set the tone for the client experience. Preferred Qualifications Not required, but a huge plus. Experience in appointment setting, scheduling, or customer service (Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.) Experience with CRMs (LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.) Prior experience in home services or trades Not needed, but it helps them understand deck projects, timelines, and homeowner concerns. Experience working in a high-performance environment (Sales floor, dealership, service coordinator, real estate office, etc.) Ability to handle objections gracefully Comfortable asking key questions without being confrontational. Comfort working with AI tools and automation Able to review and correct AI-booked appointments and recognize errors. Personal Characteristics That Thrive in This Role This helps filter out the wrong personalities and attract the best. Self-motivated, not someone who needs babysitting Enjoys structure and clear expectations Can stay focused without distraction Handles pressure while staying kind and professional Enjoys helping people and creating clarity for them Wants a stable long-term position Prefers consistent, predictable, process-driven work Likes being part of a winning team Feels proud of the accuracy and clean data Cultural Fit Requirements These are special to Riverview Decks (your brand matters). Must value family-friendly culture Must respect team members and homeowners Must want to be part of a high-performance environment Must be willing to grow professionally Must bring positive energy to the team Must align with Riverview's standards of craftsmanship, integrity, and communication
    $39k-73k yearly est. 60d+ ago
  • Client Appointment Specialist

    Riverview Decks 4.5company rating

    Knoxville, TN jobs

    Job Description Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future? Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it? Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth. If you're tired of: Being treated like a number Managers who hover instead of supporting Companies that limit your income Environments with no energy, no vision, and no room to advance …and you're ready for: A winning team with high standards A role where your performance matters and gets rewarded Leadership that empowers instead of micromanages A workplace built on respect, integrity, and family values A compensation model with substantial earning potential A culture where people show up excited to work …then you might be exactly who we're looking for. The Role: Client Appointment Specialist You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude. No sales experience required - just the desire to win and grow. Why Riverview Decks? A leadership team that actually cares A positive, family-centered culture Competitive base pay + bonus structure A clear path to grow your income A stable industry with year-round work A team that values you personally and professionally If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you. Compensation: $55,300 - $65,400 yearly Responsibilities: Lead Intake & Client Communication Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy. Respond to all new leads within 5 minutes (speed-to-lead standard). Use Riverview's intake script to gather homeowner details, property information, and project goals. Confirm homeowner email, address, phone number, and availability. Communicate clearly with homeowners about next steps and what to expect. Lead Scoring & Qualification Score every lead using Riverview's 5-Factor Lead Scoring System. Classify leads into the correct tier (Information Gathering → Ready Yesterday). Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script. Verify homeownership (no renters). Request photos or supporting details when needed. Appointment Scheduling & Calendar Management Book appointments using Riverview's same-day/next-day priority system. Ensure appointments fall within established time windows and calendar rules. Confirm appointments with homeowners by call and text. Assign the correct Deck Consultant based on lead score and territory. Verify address accuracy and driving logistics between appointments. Prevent double-bookings and routing conflicts. AI Lead Review & Validation Review all appointments scheduled by the AI Booking Agent. Correct or update any inaccurate information supplied by AI. Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment. Contact the homeowner to confirm appointment details. Pipeline & CRM Management Keep CRM clean, organized, and fully up-to-date at all times. Enter call notes, homeowner details, decision-maker info, and lead scores. Maintain zero unresolved tasks by the end of the shift. Merge duplicates, fix missing data, update statuses, and tag leads accurately. Prepare next-day consultant routes and finalize logistics. Productive Downtime Tasks (Instead of browsing phones or the internet) Re-engage cold leads from the last 30-90 days. Follow up with no-shows and reschedule appointments. Request missing photos. Audit AI-booked leads and identify errors. Track lead source patterns and appointment quality. Update scripts and FAQs. Review and improve client communication templates. Verify reminders, emails, and decision-makers for next-day appointments. Consultant Support Provide consultants with clear, accurate appointment details. Send appointment reminders to homeowners. Prepare notes, routing, and project context for each appointment. Alert consultants to special instructions or concerns. Prevent wasted trips by ensuring clean, accurate appointment data. Shift Discipline & Break Compliance Adhere to structured shift format: 7:00 AM - 8:00 PM. Follow scheduled break times: four 15-minute breaks + one 30-minute lunch. Stay at the workstation during work periods. Maintain professional demeanor and focused workflow. No personal cell phone usage, no streaming, no unrelated browsing. Team Collaboration & Reporting Report directly to the Sales Manager. Communicate daily updates, issues, and performance results. Participate in weekly coaching and KPI review sessions. Provide input to improve scripts, tools, and client experience processes. Performance Metrics (KPIs) Your performance will be measured on: Speed-to-lead response time Booking-to-set rate (must maintain ≥85%) Appointment show rate Lead scoring accuracy Routing & address accuracy CRM cleanliness Confirmation success rate Weekly accuracy and show-rate bonuses Overall professionalism and reliability Qualifications: Required Qualifications These are the non-negotiables. Outstanding verbal communication skills Able to speak clearly, confidently, and professionally on the phone with homeowners. Fast and accurate typing/data entry Must be able to update CRM fields quickly and without errors while speaking with clients. Organized and detail-oriented This role requires precise scheduling, address checks, routing logic, and CRM record accuracy. Comfortable with structured, disciplined workflows Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols. Ability to follow scripts while still sounding natural Must maintain Riverview's tone, convey confidence, and avoid robotic delivery. Strong problem-solving skills Able to think through routing conflicts, miscommunication issues, and homeowner objections. High reliability and punctuality This position supports consultants and revenue flow - consistency is EVERYTHING. Comfortable with accountability and KPIs Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead). Basic competency with Google Maps and online tools Must verify addresses, routing, and appointment viability quickly. Ability to sit focused for long periods This is a desk-based, communication-heavy role. Professional, friendly, and solution-focused demeanor Must reflect the Riverview brand and set the tone for the client experience. Preferred Qualifications Not required, but a huge plus. Experience in appointment setting, scheduling, or customer service (Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.) Experience with CRMs (LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.) Prior experience in home services or trades Not needed, but it helps them understand deck projects, timelines, and homeowner concerns. Experience working in a high-performance environment (Sales floor, dealership, service coordinator, real estate office, etc.) Ability to handle objections gracefully Comfortable asking key questions without being confrontational. Comfort working with AI tools and automation Able to review and correct AI-booked appointments and recognize errors. Personal Characteristics That Thrive in This Role This helps filter out the wrong personalities and attract the best. Self-motivated, not someone who needs babysitting Enjoys structure and clear expectations Can stay focused without distraction Handles pressure while staying kind and professional Enjoys helping people and creating clarity for them Wants a stable long-term position Prefers consistent, predictable, process-driven work Likes being part of a winning team Feels proud of the accuracy and clean data Cultural Fit Requirements These are special to Riverview Decks (your brand matters). Must value family-friendly culture Must respect team members and homeowners Must want to be part of a high-performance environment Must be willing to grow professionally Must bring positive energy to the team Must align with Riverview's standards of craftsmanship, integrity, and communication About Company Riverview Decks Core Values Prompt & Professional Proactive Communication - We take pride in showing up when we say we will, and treating you with the respect and professionalism that you deserve while communicating with transparency. Service-minded - We naturally like to find solutions to problems and to generally help people in any way we can. We put clients first. Listen more than you speak with the intent to understand - We focus directly on what is being said so that we can be sure to address your primary concerns and objectives. Roll out the red carpet for others as a servant leader - We truly want your experience to be magnificent and filled with joyful milestones that result in an amazing transformation. We are truly here to serve you. Zero Excuses - We tolerate zero excuses in our environment.
    $55.3k-65.4k yearly 6d ago
  • Client Success Specialist

    Cpi Card Group 4.6company rating

    Littleton, CO jobs

    The Client Success Specialist is responsible for managing and improving the client experience by ensuring that all client needs are understood and satisfied, while acting as the subject matter expert and voice of the customer. This is accomplished through building meaningful relationships, delivering timely and effective communication and promptly responding to and resolving any unforeseen issues. The Client Success Specialist interacts with multiple internal departments, communicates with internal and external customers daily, and ensures the cards are produced as specified by the client. The client services specialist is a self-starter, proactive thinker, and a go-getter. The Client Success Specialist will support their assigned Client Operations team which may include Cards, Collateral, or Personalization (Central or Instant Issuance). Responsibilities Lead effective meetings with clients and partners, performing prompt follow-up for identified action items Collaborate with dedicated cross-functional experts to lead investigation into issues and provide quick and effective resolutions Analyze client data, providing program solutions efficiently and accurately. Communicate timelines, both internally and externally. Coordinate with internal departments, including graphics, IT, and production, to ensure all customer needs are met in a timely manner. Conduct thorough needs analysis for assigned conversions or projects and seek support from customers based on needs. Understand and manage client expectations and service needs by building and maintaining positive relationships (both internal and external) Ensure the timely and accurate delivery of client communications; document activity in internal CRM Identify trends and develop customer specific solutions in collaboration with cross-functional expertise Bridge unique client needs with internal expertise to provide creative and appropriate solutions Exceed client expectations by introducing and implementing new and developing solutions and service enhancements Maintain daily/weekly/monthly Key Performance Indicators (KPIs) for clients and serve as integral contributor to the regular Quarterly Business Review (QBR) process Ensure coordination of accurate billing, timely processing of client orders, response to inquiries and scheduling or attending meetings/calls, as needed. Qualifications Strong analytical problem-solving skills, identifying and resolving unique problems. Excellent written and oral communication skills as well as strong interpersonal skills. Demonstrated critical thinking, strong organizational and process-oriented skills including ability to handle multiple projects and details simultaneously and accurately, including good decision making and troubleshooting skills Demonstrated ability to interact and collaborate effectively with others in a diverse environment and to build and maintain positive, professional relationships both internally and externally, and in-person or virtually. Ability to handle pressure of multiple deadlines while maintaining composure and professionalism. Demonstrated ability to deliver client-focused solutions based on client needs Strong customer service and communication skill, including active listening, meeting facilitation, and presenting. Proficient in Microsoft Excel and Word; VBA/Macros Skilled in managing multiple concurrent projects, activities and tasks under time constraints Proficient communication skills including reading, writing and speaking in English. Requirements: Bachelor's Degree in Business or Communications, or equivalent experience 2+ years of client services and/or account management experience Retail banking or financial service industry experience, preferred Physical Demands: Work is conducted primarily in a seated position with extensive use of office equipment and requires walking, bending, reaching, and stooping on an occasional basis. Frequently required to work at a desk on a computer. Work involves dealing with detail, accuracy, and extensive human interaction. This role requires the ability to work from home in a virtual environment, where the following is required; reliable high-speed Internet access (hot-spot not acceptable) dedicated distraction-free home work environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time Company Overview: CPI Card Group is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. Learn more at ********************* Benefits: Competitive pay rates and an inclusive, empowering and rewarding culture. Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage. CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.
    $51k-68k yearly est. Auto-Apply 1d ago
  • Business Process Specialist II - Business Transformation

    Default 4.5company rating

    Ohio jobs

    Cintas is seeking a Business Process Specialist II. Responsibilities include advising, training and developing end users to enable successful use of systems and business processes. The BPS should possess strong skills in the areas of problem solving, process improvement and communication. Skills/Qualifications 2+ years' business or customer-facing customer service, sales or systems support experience High School Diploma/GED; Bachelor's Degree preferred Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet Ability to travel up to 25% of the time, including overnight Valid driver's license Strong problem solving, process improvement and communication skills Experience using SAP Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Process Improvement Organization: Operations Employee Status: Regular Schedule: Full Time Shift: 1st Shift
    $38k-54k yearly est. 60d+ ago
  • Business Process Specialist II - Business Transformation

    Default 4.5company rating

    Ohio jobs

    Cintas is seeking a Business Process Specialist II. Responsibilities include advising, training and developing end users to enable successful use of systems and business processes. The BPS should possess strong skills in the areas of problem solving, process improvement and communication. Skills/Qualifications 2+ years' business or customer-facing customer service, sales or systems support experience High School Diploma/GED; Bachelor's Degree preferred Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet Ability to travel up to 25% of the time, including overnight Valid driver's license Strong problem solving, process improvement and communication skills Experience using SAP Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Process Improvement Organization: Operations Employee Status: Regular Schedule: Full Time Shift: 1st Shift
    $38k-54k yearly est. 60d+ ago

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