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Collector jobs in Medford, MA - 634 jobs

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  • Licensing & Invoicing Specialist - SaaS Company

    Daley and Associates, LLC 4.5company rating

    Collector job in Boston, MA

    Licensing & Invoicing Specialist We are currently seeking candidates for a Licensing & Invoicing Specialist role with a leading enterprise software company based in Boston, MA. The Licensing & Invoicing Specialist will be responsible for reviewing and processing software license orders, renewals, and professional services, as well as ensuring accurate invoicing and compliance. The ideal candidate will be located in the Boston, MA area and have 2-3 years of accounts receivable, order review, or licensing fulfillment. This is a 3+ month contract-to-hire position paying between $30-$36/hour (depending on experience). This role supports a fully remote work model with west coast hours (11:00am-7:00pm / 8:00pm EST). Responsibilities: • Review and process incoming orders for software trials, new license purchases, renewals, and professional services. • Provide backup order review support to the EMEA region as needed. • Execute order terms and specifications to ensure timely and accurate license fulfillment for customers, distributors, and resellers. • Validate customer license entitlement terms and invoicing data within Salesforce. • Facilitate license exchanges and returns. • Troubleshoot order and fulfillment issues within SLAs, escalating as appropriate and managing through resolution. • Identify and escalate potential contractual or compliance risks. • Collaborate with Sales Operations and cross-functional teams to document, develop, and improve policies and procedures. • Contribute to product packaging and fulfillment configuration from concept to back-end implementation. • Post sales orders and send invoices to customers. • Support management's collection efforts for aged receivables and monitor accounts with collection risk. • Resolve inquiries from the Accounts Receivable and Licensing helpdesk with internal and external stakeholders. Qualifications: • 2-3 years of experience in accounts receivable, order review, licensing fulfillment, or general accounting. • Experience in the enterprise software industry (SaaS or on-premise) preferred. • Familiarity with basic contract terminology is a plus. • Some post-secondary education preferred, or equivalent combination of education and experience. • Strong customer service orientation, professionalism, and communication skills. • Excellent business judgment, critical thinking, and problem-solving abilities. • Ability to work independently in a fast-paced environment while collaborating across teams and time zones. • Experience using Salesforce CRM required; Sage Intacct a plus. • Detail-oriented, proactive, and capable of multi-tasking and prioritizing effectively. For immediate consideration, interested and qualified candidates should send their resume to Jackson at ********************
    $30-36 hourly 1d ago
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  • Billing Coordinator

    SDL Search Partners 4.6company rating

    Collector job in Boston, MA

    SDL is partnering with a professional services firm seeking a detail-oriented and proactive Billing Coordinator to join our finance team. This is a key role responsible for supporting the full billing cycle, ensuring accuracy, timeliness, and compliance with client agreements. The ideal candidate will be a strong communicator with a solid foundation in accounting and a keen eye for detail. This role offers a hybrid work schedule, and tons of growth opportunity! Key Responsibilities: Prepare, review, and issue client invoices in accordance with contract terms and billing schedules Collaborate with project managers and client service teams to gather necessary billing data, including time entries, expenses, and deliverables Monitor billing activity to ensure accuracy, completeness, and timely processing Identify and resolve billing discrepancies or issues in coordination with internal teams and clients Maintain accurate records of client billing information and support month-end close processes Assist with accounts receivable tracking and follow-up on outstanding balances Support ad hoc financial reporting and special projects as assigned Qualifications: Bachelors degree in Accounting, Finance, or a related field Minimum of 1 year of experience in operational accounting and/or billing, preferably in a professional services or client-facing environment Strong understanding of basic accounting principles and billing processes Excellent organizational skills with a high level of accuracy and attention to detail Proficiency in Microsoft Excel Strong interpersonal and communication skills, with the ability to work collaboratively across departments and with clients
    $87k-120k yearly est. 60d+ ago
  • Collection Representative Patient Billing Services

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Collector job in Somerville, MA

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Collection Representative is responsible for communicating with patients, insurance companies, and other parties to collect outstanding balances, resolve billing disputes, and ensure proper reimbursement for the hospital. Essential Functions: -Monitor and manage the accounts receivable of the hospital by reviewing and following up on outstanding balances. -Communicate with insurance companies, patients, and other relevant parties to resolve billing issues and outstanding claims. -Contact patients and insurance companies via phone calls, emails, or written correspondence to collect outstanding balances. -Investigate and resolve billing disputes or discrepancies by gathering necessary documentation, coordinating with the billing department, and communicating with patients or their representatives. -Verify insurance coverage and eligibility for patients, ensuring accurate billing and claim submission. -Assist patients in understanding their medical bills, insurance coverage, and payment options. -Maintain accurate and up-to-date records of collections activities, payment arrangements, and communication with patients and insurance companies. Justification Justification MGB Enterprise is hiring an exceptional Customer Service Professional for our Team! Qualifications High School Diploma or Equivalent required or Associate's Degree Healthcare Management preferred Collections Experience 1-2 years preferred Knowledge, Skills and Abilities Knowledge of medical billing processes, insurance claim submission, and reimbursement principles. Familiarity with insurance plans, government programs, and their billing requirements. Excellent communication skills, both written and verbal, to interact effectively with patients, insurance companies, and colleagues. Strong negotiation and problem-solving skills to resolve billing disputes and collect outstanding balances. Attention to detail and accuracy in recording collection activities and maintaining documentatio Additional Job Details (if applicable) Working Conditions Required Monday through Friday, 8:00am to 4:30 pm ET schedule Quiet, secure, stable, compliant work station required Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.8 hourly Auto-Apply 45d ago
  • Billing Specialist (47748)

    Access Sports Medicine & Orthopaedics 3.4company rating

    Collector job in Exeter, NH

    The billing specialist is responsible for ensuring all billing is done accurately and timely for all services offered by ASMO. The billing specialist will also assist the billing manager when applicable with researching and setting up billing for new procedures or services that are added. Essential Functions include but are not limited to: Responsible for follow up and timely resolution of outstanding AR accounts as directed. Process insurance payments and prompt follow up and resolution of any payment issues. Interpret and process explanation of benefits. Research, correct, and resubmit rejected and denied claims. Prepare appeals for denied claims as necessary. Work aging accounts based on insurances assigned. Maintain complete and accurate billing and accounts receivable records. Prepare Medicare, Medicaid, private payer and patient remittances for data entry. Establish and maintain positive working relationships with internal and external customers. Ability to accurately review and verify documentation of procedures. Excellent phone etiquette to field patient billing phone calls. Knowledgeable of office equipment functions-faxing, scanning, etc. Ability to effectively train new staff members. Handle and maintain the confidentiality of patient and organizational information at all times. Builds and promotes a culture of service excellence and continuous improvement. Attendance: works as scheduled and is compliant with Attendance and Tardiness Policy. Perform other specific projects related to collections, billing, data entry, and computer operations as required. Perform all other duties as assigned. Qualifications Education & Qualifications: Required: High School graduate or equivalent Preferred: Associates degree; 1-2 years of healthcare insurance claim resolution
    $35k-42k yearly est. 10d ago
  • Collector II

    Metro Credit Union 3.9company rating

    Collector job in Chelsea, MA

    Are you an experienced and motivated Collector looking to join a strong team? We'd welcome the opportunity to discuss this role with you. As a Collector II, you'll work with our members on a variety of collection duties to ensure the effective operation of the collection function consistent with established policies and procedures. You'll join a great team of co-workers who focus on loss mitigation while best helping our members to resolve outstanding debts. Essential Job Functions: Review and maintain assigned queue of delinquent accounts including mortgages, consumer loans, and credit cards. Notify members of delinquency through phone calls and correspondence in support of department goals. Provide information, counseling, and loss mitigation to members relative to collection activities. Skip trace certain accounts by accessing credit bureau reports, files, and public records. Recommend non-performing accounts for repossession, legal assignment or charge-off to management. Update department standard operating procedures. Work with members to establish full balance repayment, repayment plans, or settlements. Provide financial counseling to discuss and resolve debt situations; restructure or revise payment terms and recommend deferments, using independent judgment within established guidelines. Maintain and enforce investor policy, collection procedures, reporting, expense reimbursement, and loss mitigation. Provide guidance with difficult or complex accounts and situations, utilizing technical knowledge of collections and procedural or legal guidelines. Education & Experience High school diploma or equivalent strongly preferred. Minimum 3 years of collections experience strongly preferred. Prior experience with Fiserv, Fiserv DNA, or Temenos highly desirable. The ideal candidate will have experience with Loan Servicing, Mortgages, Auto leasing, or vendor management Skills/Knowledge/Certifications Strong knowledge of collections laws and regulations. Demonstrated ability to demonstrate basic knowledge of fundamental concepts, practices, and procedures with the ability to use them in routine situations. Ability to interact respectfully and constructively with members, colleagues, external contacts other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information, or deliver services. Ability to demonstrate a positive attitude with empathy and solution-orientation; and respond to requests in a timely and respectful manner. Compensation Disclosure: $26.03-$35.21/hr. The salary range listed gives a general idea of what we expect to offer. We consider your experience, unique strengths, and the impact you're likely to make in the role. On top of that, we offer a competitive benefits package and other perks that round out the total compensation. Why Join our team: Comprehensive Benefits: Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays Sales Incentives; annual retention bonus vesting program Three weeks paid vacation; 11 paid holidays 401(k) with matching plan & safe harbor plan - allowing every employee to save for retirement. Metro contributes 3% regardless of employee's contribution Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Health Savings Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D); access to no-interest loans; $150/Quarter reimbursements for wellness and lifestyle expenses Discounts on Pet Insurance Strong growth opportunities with development plans and position-related or job-related tuition assistance to help you attain your long-term career goals Growing, dynamic environment - no day is ever the same and join an exceptional team of co-workers Exceptional training program (classroom, on-the-job, and mentoring) Stable and growing organization Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program. Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos (“Together We Advance”) designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal; voted Top Credit Union in Banker & Tradesman's Best of 2025 awards; and recognized as one of America's Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more at MetroCU.org.
    $26-35.2 hourly 10d ago
  • Billing Coordinator

    The Vertex Companies 4.7company rating

    Collector job in Braintree Town, MA

    The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work. Job Description We are seeking an enthusiastic, self-motivated team player who is able to thrive in a fast-paced office environment. The Billing Specialist is an integral part of our billing team, providing financial, administrative, and clerical services to ensure accuracy and efficiency within the accounting department. Being a professional services AEC firm, we work with our clients on a billable project basis. The overall scope of the role includes client project setup, billing, client record maintenance and client project reporting. What You'll Do - more specifically Establish new client project records in the accounting system. Accurately prepare and send client invoices. Interact with internal and external resources to resolve client billing discrepancies. Review client records and project financial data to ensure completeness and accuracy. Work closely with VERTEX Project Managers on contract administration. Provide support to other departments regarding accounting procedures and requirements. Maintain data accuracy and integrity. Create and distribute billing reports. Assist with special projects as needed. Qualifications High school degree or equivalent, Bachelor's degree preferred, but not necessary. 1-3 years of general accounting experience preferred. Knowledge of general accounting procedures and related computer applications. Proficient in computer data entry and management (speed and accuracy). Strong organizational skills with the ability to manage multiple competing priorities effectively. Dependable: takes ownership of work and ensures completion by deadlines. Ability to work independently and in a team environment. Knowledge of Deltek Accounting and MS Office a plus. Additional Information The pay rate for this role will be between $25 - $30 per hour. All your information will be kept confidential according to EEO guidelines. VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers. VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require assistance to complete any part of the application process, please contact our Recruiting team at [email protected]. NOTICE TO THIRD PARTY AGENCIES: Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
    $25-30 hourly 60d+ ago
  • Billing Coordinator

    Cargurus 4.2company rating

    Collector job in Boston, MA

    Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! We are looking for a customer-focused and detail-oriented Billing Coordinator to join our Finance Operations team. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is eager to learn billing and payments processes. You will serve as a key point of contact for customers, working closely with internal partners to resolve billing and account-related questions while delivering a positive and professional customer experience. Key Responsibilities Serve as a primary point of contact for customer inquiries related to billing, payments, and account questions via incoming cases and phone calls. Provide timely, accurate, and professional responses while meeting individual and team service level expectations. Investigate and resolve customer issues, including billing discrepancies, payment questions, and account adjustments. Create credits and update customer account balances in accordance with internal approval policies. Partner with Sales, Sales Operations, and Collections to resolve customer concerns and ensure a seamless experience. Maintain accurate and up-to-date customer account information within financial systems. Identify recurring customer issues or trends and escalate insights to leadership to help improve processes and the customer experience. Support additional administrative and operational tasks as needed to support the Finance Operations team. Qualifications 1-3 years of experience in customer support, billing, accounts receivable, or a related role. Bachelor's degree in Business, Finance, Accounting, or a related field preferred. Strong customer service mindset with excellent written and verbal communication skills. High attention to detail and the ability to manage multiple customer requests in a fast-paced environment. Comfortable working with high volumes of cases or calls while maintaining accuracy and professionalism. Eagerness to learn new systems and processes, with a proactive and dependable work style. Proficiency in Microsoft Excel; experience with CRM or ERP systems such as Salesforce, Zuora, or NetSuite is a plus. The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range$43,000-$54,000 USD Working at CarGurus We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
    $43k-54k yearly Auto-Apply 8d ago
  • Supervisor, Patient Registration

    Neighborhealth Corporation

    Collector job in Boston, MA

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Registration All Locations: 10 Gove Street - Taylor Building Position Summary: The Supervisor of Patient Registration is responsible for all registration-related activities in the departments located at Gove, Maverick, Paris St. and Winthrop. This includes assuring the smooth delivery of quality registration services in relationship to optimal patient flow within the departments. This includes overseeing the general clerical functions such as appointment scheduling, check-out and order entry. Directly supervises 20 - 40 (number may vary) Registration PAR's /PAC's and Team Leads in the planning and delivery of training of Patient Access Representatives, Coordinators and Leads and all other staff performing the registration and function. Works directly with the Operations Manager and/or Administrative Director in measuring the success of continuous improvement efforts in maximizing health center revenues and improved patient experience throughout the registration and check in process. Schedule: Tuesday-Saturday 3pm-12am. Hours must flexible and include some evenings, weekend, and holidays depending on department needs. Essential Duties & Responsibilities Directly supervise the activities of all Full-time, Part-time and per diem staff which include Patient Access Representatives/Coordinators primarily responsible for the Patient Registration function but also includes scheduling, check-out and order entry Implement and maintain registration standards, policies and procedures in conjunction with the Operations Manager and Administrator Director ; continuously identify areas in need of policy development and to appropriately raise and address issues needing clarification Act as a resource and role model to staff, and provide an expert knowledge base Act as a liaison between assigned departments, Registration, and Patient Accounts; ensure the smooth and efficient patient and work flow to balance the needs of both the clinical department and Registration and report any relevant issues to management; work closely with the Medical director, operations manager and Administrative Director of the Pediatric department . Ensure all appropriate staff are updated of all new information and changes within the assigned clinical departments Address issues and problems as they arise Plan, coordinate, and lead regular staff meetings with Patient Access Representatives/Coordinators as needed Participate in the planning, coordination, and delivery of all Registration training including new staff training, re-training for existing staff, on-going continuous improvement in skill development and training for all registration staff and any other staff performing a registration function Provide “hands on”/on-the-job training to fully develop registration and customer service skills and maximize potential of staff Assist in the facilitation the completion and continuous updates of the Registration Policy & Procedure manual and all related tools to improve and enhance PAR's & PAC's access of up to date, practical, user-friendly written information and on-line resources In conjunction with Human Resources Department and manager, interview and select Clerical Associate staff and fully participate in staff retention efforts Evaluate the performance of staff providing constructive feedback for professional growth and development; write and review performance appraisal in a timely manner; participate in corrective action processes for Registration staff as needed Oversee the daily quality review of the HSN Special Circumstance application for completion , AOB's , UDS, and the information entered in EPIC prior to forwarding to Patient Accounts and Medical records; track outcomes to identify staff and Department areas for improvements and areas for re-training (this has changed) no longer use encounter forms The ability to maintain Templates Maintain cash handling in accordance with department and health center policies and procedures Identify, track and report on various measures to continuously improve performance of Patient Access Representatives/Coordinators, including the delivery of quality patient service and other outcomes Perform the responsibilities of the Patient Access Representative/Coordinator as needed; assures shifts have adequate staff coverage Assure the staff equipment (printers, faxes, phones, POS machines, computers) are in good working order, are kept supplied with cartridges, paper, etc. as needed; collaborate effectively with Purchasing, Facilities, MIS, and other departments in obtaining needed parts, repairs, and maintenance Coordinate the ordering, inventory, and distribution of supplies for Registration staff in assigned clinical areas Coordinate and Facilitate with all staff with respect to insurances and the verification process and all online eligibility resources available at the health for efficient patient flow in the following manners; performing the pre-verification process and updating EPIC with correct information prior to the patient presenting for their appointment. Included but not limited to all new departments in Pediatrics. Check's DAR daily for Behavioral Health & Nutrition encounters to be certain they are check out to the appropriate insurance for completion EDUCATION: High School graduate or equivalent EXPERIENCE: Minimum of 3 to 5 years supervisory experience Knowledge of managed care, the various insurance plans, registration practices and protocols strongly needed Understanding of and experience with NeighborHealth' systems, processes, policies and procedures a plus Minimum of 3 to 5 years work experience in a health care or customer service environment Bilingual in English/spanish is highly preferred SKILLS/ABILITIES: Strong leadership, initiative, and supervisory skills Exceptional customer service and problem solving skills Excellent communication and interpersonal skills Strong organizational and time management skills Awareness and appreciation of the continuous improvement processes Strong computer skills Awareness of state of the art technology to solve operational issues Analytical skills necessary to review reports and identify trends/issues Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously PAY RANGE: $54,080 up to $ 81,120 depending on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $54.1k-81.1k yearly 5d ago
  • Legal Billing Specialist

    Greenberg Traurig 4.9company rating

    Collector job in Boston, MA

    Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Legal Billing Specialist to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within a dynamic and collaborative environment within the legal industry. Join our Revenue Management Team as a Legal Billing Specialist in our Boston Office We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. As a Legal Billing Specialist, you will provide end-to-end invoice preparation while ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact. This role will be based in our Boston office. This position reports to the Billing Manager of Revenue Management. The candidate must be flexible to work overtime as needed. Position Summary The Legal Billing Specialist will be responsible for the full life cycle of the invoice preparation process while ensuring that all invoices are accurate, compliant with client requirements, and submitted in a timely manner. This role demands strong analytical abilities, exceptional attention to detail, and excellent communication skills to liaise effectively with attorneys, clients, and administrative staff. Key Responsibilities Edits Prebills via Prebill Viewer and Aderant based on the request from the Billing Attorneys. Generates a high volume of complex client invoices via Aderant. Ensures that all invoices are compliant with the billing guidelines and that all required supporting documentation is compiled prior to submission. Submits ebills via EHub, including all supporting documentation. Monitors and immediately addresses any invoice rejections, reductions, and those needing appeals. Responds to billing inquiries. Undertakes special projects and ad hoc reports as needed and/or requested. Qualifications Skills & Competencies Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation. Effectively prioritize workload and adapt to a fast-paced environment. Highly motivated self-starter who can work well under minimal supervision, as well as take a proactive approach in a team setting. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines. Strong analytical and problem-solving skills. Takes initiative and uses good judgment; excellent follow-up skills. Must be proactive in identifying billing issues and providing possible solutions. Must have the ability to work under pressure to meet strict deadlines. Ability to establish and maintain positive and effective working relationships within all levels of the firm. Education & Prior Experience Bachelor's Degree or equivalent experience in Accounting or Finance. Minimum 3+ years of experience as a Legal Biller required. Technology Aderant or Elite/3E preferred, Prebill Viewer, E-billing Hub, Bill Blast. Proficiency in Excel required. The expected pay range for this position is: $40.86-$46.46 per hour Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
    $40.9-46.5 hourly Auto-Apply 7d ago
  • Vending Route Collector

    CSC Serviceworks

    Collector job in Woburn, MA

    The CSC ServiceWorks Story CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships. Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service. At CSC, we're in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation. Overview **Vending Route Collector** _Monday - Friday_ As a CSC **Vending Route Collector** , You will be responsible for **collecting and securing coins and currency from equipment** on an assigned route, visiting a variety of locations around town. A career as a Route Collector is great for those who crave a change of scenery, appreciate opportunities to learn through exposure to many parts of our business, and value a work environment that supports your success in your career and life. + You will be assigned a company vaulted vehicle and can leave directly from your home to start your day. + Collect coins and currency from company-owned, rented, and/or leased air vending and laundry equipment. (Note these coin bags can be up to 75lbs in weight and transported up/down stairs or to/from vaulted company vehicle) + Transport currency from machines to the vehicle vault, and from the vehicle vault to the Branch reliably, and with care. Benefits & Perks + Work Life Balance! + 75% Employer Contribution to Medical, Dental, and Vision insurance + Health Savings Account with Employer Contribution + Year-round Work & Paid Training + Company Paid Life, Short-term, and Long-term Disability Insurance + 401k with generous Company Match + Paid Time Off (PTO) & Holiday Pay + Flexible Spending & Health Savings Account + Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more! + Education Reimbursement Program + Paid employee Referral program CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities. What we're looking for + Valid driver's license + Ability to pass pre-employment screening + High school diploma or equivalent. + Strong organizational skills and attention to detail. + Basic mechanical aptitude to perform minor maintenance tasks. + Customer service-oriented with excellent communication skills. + Ability to work independently and manage time effectively. + Physical stamina to lift and move heavy products and coins. + Integrity and honesty in handling cash and maintaining accurate records. CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status. CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities. **Minimum Salary** USD $19.02/Hr. **Maximum Salary** USD $22.82/Hr.
    $19-22.8 hourly 13d ago
  • Patient Accounts Billing Representative

    Greater Lawrence Family Health Center 3.9company rating

    Collector job in Methuen Town, MA

    Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Patient Accounts Billing Representative. Follows department and payer processes to ensure all claims are submitted in a timely and accurate manner. Analyzes and reviews outstanding accounts receivables. Prepares appeals and corrected claims within payer guidelines for resubmission in order to maximize reimbursement. Reviews patient eligibility utilizing practice management function or payer websites to determine correct payer to be billed for specific dates of service. Prepares claim data according to department and payer regulations in order to produce a “clean” claim. Prepares, reviews and transmits claims timely to payers, works EDI rejections. Posts charges, payments and denials in practice management system accurately. Works denials and prepares appeals, resubmits claims and performs compliant actions to resolve open accounts receivable. Reports unusual trends to supervisor. Utilizes insurance and practice management online systems to complete all required tasks such as eligibility, claim status and claim correction. Processes insurance and patient refunds as necessary. Answers patient and department calls. Assist in telephone inquiries regarding patient statements. Establish payment arrangements when appropriate. Reconcile all batch totals at day end to ensure accuracy of totals posted and transactions on charge capture. Identify and correct any discrepancies prior to opening any future batch. Qualifications: 1-2 years of medical billing experience, or medical billing certification Knowledge of CPT, ICD10 coding and compliance preferred. Familiar with Medical terminology Combination of education and equivalent experience will be considered. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
    $39k-44k yearly est. 50d ago
  • Collections

    Global Channel Management

    Collector job in Woburn, MA

    Collections Analyst needs 3+ years experience Collections Analyst requires: Collections experience AR Collect and reconcile receivable balances for existing customer base, driving the balance through to resolution and ensuring that billing is accurate going forward. Audit lease documents or purchase orders to validate billing, identify necessary billing adjustments and complete paperwork to support changes. Initiate telephone contact and maintain proper follow up with assigned customer(s) and initiate timely escalation for Supervisor review when needed. Administer past due or default notices and work with department management to decide if account should be written off, taken to litigation or sent to collection agency. Maintain current collection notes at the contract, parent, or transaction level
    $32k-43k yearly est. 60d+ ago
  • Water Billing Temp

    Apidel Technologies 4.1company rating

    Collector job in Newton, MA

    Job Description Performs clerical activities including data entry, word processing, water and sewer use billing, abatement preparation, telephone answering, and complaint resolution. Job Title: Water Billing Temp Performs clerical activities including data entry, word processing, water and sewer use billing and abatement preparation, telephone answering, and complaint resolution. Essential Elements: As required, operates multi-line telephone to receive incoming calls. Screens and directs calls to proper section or person. Takes and/or relays messages. Attends counter and answers billing and other questions and inquires. Data enters water and sewer usage, approved abatements, customer Information and changes, updates computer and hard copy files. Assists in calculating and processing abatements requests. Ensures approved abatements are sent out and recorded. As required, prepares a variety of daily, weekly, monthly or periodic reports. y be required to perform other departments data entry/retrieval and filing and record intenance. Follows and adheres to department, City and other government rules, regulations, policies and procedures. Qualifications: At a minimum, the candidate should have some customer service, billing, computer and telephone experience. Additionally, it is desirable if they have any MUNIS and/or government experience.
    $37k-44k yearly est. 5d ago
  • Billing and Collection Specialist

    Houseworks Home Care 4.0company rating

    Collector job in Woburn, MA

    Job Description 💼 Full-Time | Monday-Friday | Hybrid (3 days/week in Woburn, MA) About HouseWorks: Fueled by a real understanding of today's challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves. We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets. Job Summary The Billing and Collections Specialist will be responsible for the billing and collections processes within the financial operations department. The individual will handle tasks such as billing, submitting documentation and following up on outstanding accounts receivable. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication abilities. Essential Duties and Responsibilities: Process and submit assigned billing for services rendered, ensuring accuracy and compliance with company policies. Investigate and follow up on denials and unpaid balances, resubmitting invoices/claims as necessary. Maintain detailed records of billing and collection activities. Collaborate with internal departments to resolve billing and collection discrepancies. Communicate effectively with insurance companies, patients, colleagues and healthcare providers regarding billing inquiries and collections issues. Assist with other projects as assigned Qualifications and Skills: Strong organizational skills with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal Proficiency in Microsoft Office suite Ability to work independently and as part of a team in a fast-paced environment. Knowledge of UB04/1500 billing practices and/or Home Care industry is a plus. Education and Experience: Associate's degree, Bachelor's Degree preferred 1-2 years of experience of billing/collections Work Environment and Physical Demands: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. On-Site Benefits: 401k Medical, Vision & Dental Insurance PTO, Sick Time, Floating Holidays Pay Range: The hiring range for this position is $22-$25/Hourly. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location. HWOS1000 HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR 7zVxQowPNZ
    $22-25 hourly 23d ago
  • Collector II

    Coastal1 Credit Union

    Collector job in Pawtucket, RI

    Coastal1 is looking to hire a Collector II! A Collector is responsible for administering the collection process so that Coastal1's loan losses are minimized, and, in the event of a charged-off loan, that every reasonable attempt at recovery is made. On site availability in Pawtucket, Rhode Island is required. Education and Experience Requirements Minimum of a high school diploma or equivalent required. Associates degree preferred. At least 3 years demonstrated successful work experience in a collection environment, or experience in a lending function with a strong background in customer service. Must be able to develop work-out programs, have the ability to persuade members, and to present plans effectively. Capable of dealing professionally, courteously, yet firmly with members, be able to deal with difficult situations. Familiarity with basic math concepts required. Must be capable of accurate and timely performance of duties. Familiarity with PC's and basic office software such as MS Office. Ability to maintain a positive and upbeat Credit union image. Ability to handle confidential information securely. Ability to work collaboratively across all levels and functions of Coastal1 to coordinate solutions. Ability to work independently and as a team member. Bi-lingual helpful. Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, along with a loan production office in Foxboro, MA. We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve. Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more! Job Responsibilities Review delinquent accounts on a regular basis and initiate collection procedures. Maintain an up-to-date record of all delinquent account activities. Maintain regular and frequent contact with members with delinquent accounts. Maintain accurate and complete records of these communications. Communicate member credit data with various credit bureaus. Resolve consumer credit disputes in a timely manner. Monitor and maintain accurate records associated with insurance issues of OREO. Prepare, send, and follow up all correspondence with members regarding delinquent accounts. Perform skip-tracing functions when required, including obtaining financial information from credit bureaus, attorneys, insurance companies, retailers, and relatives. Work together with other Departments/Branches to insure each account is properly serviced and member requests are satisfied. Review delinquent accounts for recommendation of foreclosure, repossession, modification, or charge off. Collect on returned (NSF) checks that result in reversal of payments on loans. Handle and resolve incoming emails and phone calls dealing with member issues and questions regarding loans. Prepare month end charge off reports. Assist in preparation of paid loan packages. Review and set up automatic payments for EFT. Ensure compliance with Coastal1's Bank Secrecy Act/Anti-Money Laundering Policy and related procedures, including identifying and reporting suspicious account activity to the Security Officer, completing required BSA-related training; and complying with any additional applicable BSA/AML requirements. Perform other duties as required. Equal Opportunity Employer
    $29k-40k yearly est. Auto-Apply 58d ago
  • Debt Collector

    National Western Stock Show 3.4company rating

    Collector job in Boston, MA

    Job Title: Debt Collector Company: National Western Stock Show We are seeking a highly motivated and experienced Debt Collector to join our team at the National Western Stock Show. As a Debt Collector, you will be responsible for collecting outstanding debts from customers and clients. This position requires an individual who is self-motivated, has excellent communication skills, and is able to work in a high-stress and fast-paced environment. Responsibilities: • Contact customers and clients to collect outstanding payments • Negotiate payment plans or settlements with delinquent accounts • Use various methods to locate and contact debtors • Maintain accurate and detailed records of all collections activities • Communicate with customers and clients in a professional and respectful manner • Work closely with internal departments to resolve customer inquiries and disputes • Keep up-to-date with state and federal laws and regulations related to debt collection Requirements: • Minimum of 2 years of experience as a Debt Collector or similar role • Strong negotiation and communication skills • Ability to work effectively with minimal supervision • Experience using collections software and databases • High school diploma or equivalent, college degree preferred • Knowledge of state and federal laws related to debt collection • Bilingual (English/Spanish) is a plus but not required Benefits: • Competitive salary • Health, dental, and vision insurance • Paid time off for holidays, sick days, and vacation • Retirement savings plan (401k) • Opportunities for professional development and growth Working at the National Western Stock Show: The National Western Stock Show is a renowned organization that is dedicated to promoting excellence and preserving the western lifestyle through its events, programs, and educational opportunities. Our team is passionate about our mission and is committed to providing an exceptional experience for our customers and clients. Join us and become part of a dynamic and diverse team that values hard work, dedication, and teamwork. To Apply: If you have the skills and experience we are looking for, we would love to hear from you. Please submit your resume and a cover letter highlighting your qualifications and why you are interested in joining our team as a Debt Collector. We look forward to reviewing your application and potentially welcoming you to our team at the National Western Stock Show.
    $29k-37k yearly est. 60d+ ago
  • ASAP Billing Specialist

    Guardian Angel Senior Services 3.7company rating

    Collector job in Auburn, MA

    Guardian Angel Senior Services is a family-owned Home Care Agency in business for 22 years. Our growing company is looking for support in our Fiscal Department. Basic FunctionThe Billing Specialist is responsible for all aspects of billing, payroll, grant report entry, and ensuring operational effectiveness by implementing new technologies. Additional miscellaneous tasks, and projects, as needed. Responsibilities: Serve as primary biller for assigned Aging Services Access Points Create/Save/Upload billing reports/Files Investigate and correct, when applicable. pre-billing errors. Confirm all reports balance prior to creating files for submission Create billing claims and correspondence. Working with Wellsky on a regular basis Make corrections on billing spreadsheet, coversheet, Generations and Wellsky, when able, e-mail appropriate staff for assistance with remaining errors Run Timesheets E-mail error log and coversheet to ASAP Continuously follow up on error correction progress Confirm Generations Billing report equals final billing numbers from ASAP or Wellsky Service delivery report Save final Service Delivery Report to appropriate ASAP file Provide consulting services on matters related to billing. Always maintains the confidentiality of patient and organization information. Qualifications Ability to work independently, while meeting company deadlines Ability to manage multiple projects, prioritize, and multi-task Commitment to completing tasks Excel at operating in fast paced environments Excellent people skills, open to direction and collaborative work style Must have strong verbal and written communication skills Knowledge of QuickBooks a plus Other Skills: Technical Communication Customer Relations Customer Service Diplomacy Filing MS Office Negotiations Organization Planning Professionalism Project Management Presentation QuickBooks Time Management Typing Skills Sales Education/Training Experience Prior home care experience required. Prior billing / payroll experience required.Apply Today! Submit Resume for Consideration Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
    $35k-44k yearly est. Auto-Apply 10d ago
  • Collection Specialist

    Nova Biomedical 4.6company rating

    Collector job in Waltham, MA

    Job Description Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, we're not just building instruments, we're powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Nova's cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we're setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we're building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you'll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore what's next with us at novabiomedical.com or aicompanies.com About the role The Collection Specialist is responsible for the collection of accounts payable from a portfolio of Domestic and International accounts/ customers. If you're passionate about account collections and want to be part of a team that is shaping the future of life sciences, we'd love to hear from you, apply today! What you'll do Collection of a portfolio of Domestic and International accounts via telephone and written communication - main responsibility daily Establishes payment plans for customers Utilize Dun & Bradstreet Credit Reports, Trade References and Financial Statements to evaluate credit worthiness of potential customers and approve credit Interact with external customers both via phone and in writing as well as Nova's Order Services and Technical Service Departments Monthly Cash Forecast What we are looking for in you SAP experience preferred Epicor experience preferred Intermediate Computer skills (Excel & Word) Epicor experience also preferred Credit & Collection experience Customer Service skills Problem solving skills High School Diploma, some college preferred 3-5-year collection experience Physical Requirements for this role include: Typical office environment. Ability to remain in a stationary position, often standing or sitting for prolonged periods. Alternating between standing. May require occasional lifting/carrying up to 20 pounds. Keyboarding and other repetitive motions that may include the wrists, hands, and/or fingers. Near visual acuity to work on a computer monitor for extended periods. The full list of physical requirements for this role is available upon request. Why work for Nova Biomedical Flexible Medical, Dental, & Vision Coverage Competitive 401k company match Bonus Program, Generous PTO and paid holidays Generous Tuition reimbursement Hybrid and flexible work arrangements (job specific) Professional development, engagement and events Company marketplace for lunch and snacks! (location specific) Company subsidized cafeteria (Waltham) Work Location: On-site in Waltham, on site at Norwood site location as needed Schedule/Hours: Monday to Friday, 8:30am - 5pm Targeted Salary Range: $72,500 Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate's experience and may vary based on individual factors such as location, skills, and education. EEO Statement: Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. Privacy policy *******************************************************************
    $72.5k yearly 26d ago
  • Collection Representative Patient Billing Services

    Brigham and Women's Hospital 4.6company rating

    Collector job in Somerville, MA

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Collection Representative is responsible for communicating with patients, insurance companies, and other parties to collect outstanding balances, resolve billing disputes, and ensure proper reimbursement for the hospital. Essential Functions: * Monitor and manage the accounts receivable of the hospital by reviewing and following up on outstanding balances. * Communicate with insurance companies, patients, and other relevant parties to resolve billing issues and outstanding claims. * Contact patients and insurance companies via phone calls, emails, or written correspondence to collect outstanding balances. * Investigate and resolve billing disputes or discrepancies by gathering necessary documentation, coordinating with the billing department, and communicating with patients or their representatives. * Verify insurance coverage and eligibility for patients, ensuring accurate billing and claim submission. * Assist patients in understanding their medical bills, insurance coverage, and payment options. * Maintain accurate and up-to-date records of collections activities, payment arrangements, and communication with patients and insurance companies. Justification Justification MGB Enterprise is hiring an exceptional Customer Service Professional for our Team! Qualifications * High School Diploma or Equivalent required or Associate's Degree Healthcare Management preferred * Collections Experience 1-2 years preferred Knowledge, Skills and Abilities * Knowledge of medical billing processes, insurance claim submission, and reimbursement principles. * Familiarity with insurance plans, government programs, and their billing requirements. * Excellent communication skills, both written and verbal, to interact effectively with patients, insurance companies, and colleagues. * Strong negotiation and problem-solving skills to resolve billing disputes and collect outstanding balances. * Attention to detail and accuracy in recording collection activities and maintaining documentatio Additional Job Details (if applicable) Working Conditions Required * Monday through Friday, 8:00am to 4:30 pm ET schedule * Quiet, secure, stable, compliant work station required Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.8 hourly Auto-Apply 45d ago
  • Medical Billing Specialist

    The Panther Group 3.9company rating

    Collector job in Norwood, MA

    The Panther Group is hiring for a Medical Billing Specialist, or Insurance Recovery Analysts (IRA), with experience in General Liability Claims, Workman's Compensation & Motor Vehicle. The IRAs are responsible for processing commercial, governmental and/or third-party liability (workman's compensation, general liability, and motor vehicle liability) medical claims. This position ensures that ClaimAssist's clients (hospitals) recover the maximum allowable medical fees in the most timely, efficient, and confidential manner. ESSENTIAL FUNCTIONS: Investigates, negotiates, bills and follows-up for payment regarding first and third-party claims involving any and all coverages, liability, and legal issues. Identifies viable payers, obtains IBs, UBs, HCFAs, correspondence, and medical records when necessary. Maintains the highest level of privacy in accordance with HIPAA requirements and laws. Works their inventory by route while maintaining an acceptable level of aged accounts receivable. Contacts patients, payers, hospitals, attorneys, employers, and any other parties involved to collect the necessary information and ensure reimbursement for our client. Recovers maximum dollars for the hospital through coordination of benefits in a timely manner. Appeals claims when applicable. Meets monthly company, team, and individual goals, and all deadlines set by the Team Lead and Manager, Operations. Completes special projects, as requested. QUALIFICATIONS: Minimum of four (4) years of directly related industry experience. Emdeon/ChangeHealthcare billing experience is a plus. EPIC, CERNER and/or MEDITECH experience is a plus. Experience working claims in multiple states is a plus. Strong technical knowledge in one or more areas of commercial insurance, government insurance, workman's compensation, motor vehicle liability, general liability and claims processing systems. Knowledge of medical and insurance terminology. Knowledge of coordination of benefits. Working knowledge of FACS (ClaimAssist's host system) or comparable management software system. Ability to speak confidently over the phone Basic knowledge of Microsoft Excel and Word. Ability to provide quality customer service to all parties. Ability to work in a fast-paced environment Demonstrated knowledge of state laws and insurance statutes. Excellent interpersonal and verbal/written communications skills. Highly motivated, self-starter, organized and detail-oriented. Ability to work well individually, as well as part of a team. Coachable: receptive to feedback, willing to learn, embraces continuous improvement, and responsive to change. EDUCATION REQUIREMENTS: Bachelor's degree in business or related field preferred High school or equivalent is required Insurance Institute Certificate(s) highly desirable. Pay Rate: $22.00-$24.00 (depending on experience) PLUS monthly Bonus
    $22-24 hourly 57d ago

Learn more about collector jobs

How much does a collector earn in Medford, MA?

The average collector in Medford, MA earns between $28,000 and $50,000 annually. This compares to the national average collector range of $27,000 to $44,000.

Average collector salary in Medford, MA

$37,000

What are the biggest employers of Collectors in Medford, MA?

The biggest employers of Collectors in Medford, MA are:
  1. Metro Credit Union
  2. CSC Serviceworks
  3. Global Channel Management
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