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Commercial service technician vs field technician

The differences between commercial service technicians and field technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a commercial service technician and a field technician. Additionally, a commercial service technician has an average salary of $49,463, which is higher than the $37,520 average annual salary of a field technician.

The top three skills for a commercial service technician include OSHA, service vehicle and ladders. The most important skills for a field technician are customer service, ladders, and test equipment.

Commercial service technician vs field technician overview

Commercial Service TechnicianField Technician
Yearly salary$49,463$37,520
Hourly rate$23.78$18.04
Growth rate8%8%
Number of jobs216,958123,149
Job satisfaction-5
Most common degreeAssociate Degree, 29%Bachelor's Degree, 40%
Average age4444
Years of experience1212

What does a commercial service technician do?

A commercial service technician is responsible for maintaining and repairing mechanical equipment and machinery for private households and commercial establishments. Commercial service technicians inspect the conditions and stability of mechanical components to identify defects and possible part replacements. They also install and assemble equipment, requiring them to have critical analysis to follow blueprints and schematics. A commercial service technician must have excellent mechanical and organizational skills, especially in recommending efficient resources and prevent breakdown reoccurrence.

What does a field technician do?

A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.

Commercial service technician vs field technician salary

Commercial service technicians and field technicians have different pay scales, as shown below.

Commercial Service TechnicianField Technician
Average salary$49,463$37,520
Salary rangeBetween $33,000 And $74,000Between $28,000 And $48,000
Highest paying CityBroken Arrow, OKWashington, DC
Highest paying stateHawaiiConnecticut
Best paying companySoCalGasDCP Midstream
Best paying industryEnergyEnergy

Differences between commercial service technician and field technician education

There are a few differences between a commercial service technician and a field technician in terms of educational background:

Commercial Service TechnicianField Technician
Most common degreeAssociate Degree, 29%Bachelor's Degree, 40%
Most common majorHeating And Air ConditioningBusiness
Most common college--

Commercial service technician vs field technician demographics

Here are the differences between commercial service technicians' and field technicians' demographics:

Commercial Service TechnicianField Technician
Average age4444
Gender ratioMale, 96.6% Female, 3.4%Male, 88.5% Female, 11.5%
Race ratioBlack or African American, 5.0% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 73.2% American Indian and Alaska Native, 0.7%Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between commercial service technician and field technician duties and responsibilities

Commercial service technician example responsibilities.

  • Facilitate escalations of complex desktop issues and manage cases through resolution.
  • Repair dishwashers, clothes washers, dryers, ovens, stoves, microwaves and garbage disposals.
  • Service all brands of washers, dryers, dishwashers, compactors, ranges and refrigerators including seal system repairs.
  • Perform in-home troubleshooting and repairs on consumer appliances.
  • service, install and maintenance on commercial hvac/r
  • Repair outdoor grills and clean window A/C units.
  • Show more

Field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Install cable to data network, pulling cat5, cat6 to racks, patch panel patch cords.
  • Provide desktop support and troubleshoot network communications issue at customer homes.
  • Install AWS and LTE Equiptment.
  • Work with NOC's for trouble issues.
  • Show more

Commercial service technician vs field technician skills

Common commercial service technician skills
  • OSHA, 15%
  • Service Vehicle, 14%
  • Ladders, 12%
  • Service Calls, 11%
  • PSI, 10%
  • Customer Satisfaction, 10%
Common field technician skills
  • Customer Service, 11%
  • Ladders, 9%
  • Test Equipment, 7%
  • Hand Tools, 6%
  • Smartphones, 4%
  • Preventative Maintenance, 4%

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