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Commercial service technician vs service technician lead

The differences between commercial service technicians and service technician leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a commercial service technician and a service technician lead. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $49,463 average annual salary of a commercial service technician.

The top three skills for a commercial service technician include OSHA, service vehicle and ladders. The most important skills for a service technician lead are customer service, java, and infrastructure.

Commercial service technician vs service technician lead overview

Commercial Service TechnicianService Technician Lead
Yearly salary$49,463$104,707
Hourly rate$23.78$50.34
Growth rate8%8%
Number of jobs216,958144,132
Job satisfaction--
Most common degreeAssociate Degree, 29%Bachelor's Degree, 35%
Average age4444
Years of experience1212

What does a commercial service technician do?

A commercial service technician is responsible for maintaining and repairing mechanical equipment and machinery for private households and commercial establishments. Commercial service technicians inspect the conditions and stability of mechanical components to identify defects and possible part replacements. They also install and assemble equipment, requiring them to have critical analysis to follow blueprints and schematics. A commercial service technician must have excellent mechanical and organizational skills, especially in recommending efficient resources and prevent breakdown reoccurrence.

What does a service technician lead do?

Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.

Commercial service technician vs service technician lead salary

Commercial service technicians and service technician leads have different pay scales, as shown below.

Commercial Service TechnicianService Technician Lead
Average salary$49,463$104,707
Salary rangeBetween $33,000 And $74,000Between $66,000 And $164,000
Highest paying CityBroken Arrow, OKSan Francisco, CA
Highest paying stateHawaiiAlaska
Best paying companySoCalGasMeta
Best paying industryEnergyTechnology

Differences between commercial service technician and service technician lead education

There are a few differences between a commercial service technician and a service technician lead in terms of educational background:

Commercial Service TechnicianService Technician Lead
Most common degreeAssociate Degree, 29%Bachelor's Degree, 35%
Most common majorHeating And Air ConditioningBusiness
Most common college--

Commercial service technician vs service technician lead demographics

Here are the differences between commercial service technicians' and service technician leads' demographics:

Commercial Service TechnicianService Technician Lead
Average age4444
Gender ratioMale, 96.6% Female, 3.4%Male, 90.3% Female, 9.7%
Race ratioBlack or African American, 5.0% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 73.2% American Indian and Alaska Native, 0.7%Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between commercial service technician and service technician lead duties and responsibilities

Commercial service technician example responsibilities.

  • Facilitate escalations of complex desktop issues and manage cases through resolution.
  • Repair dishwashers, clothes washers, dryers, ovens, stoves, microwaves and garbage disposals.
  • Service all brands of washers, dryers, dishwashers, compactors, ranges and refrigerators including seal system repairs.
  • Perform in-home troubleshooting and repairs on consumer appliances.
  • service, install and maintenance on commercial hvac/r
  • Repair outdoor grills and clean window A/C units.
  • Show more

Service technician lead example responsibilities.

  • Manage and maintain the MPLS data and the IP and traditional voice networks for all HMX locations.
  • Manage a team of consultants that provide installation, upgrades, training and maintenance of Ellucian ERP products to clients.
  • Manage and organize SharePoint database for machine allocation.
  • Manage SDLC for development projects and develop productivity matrices.
  • Lead reporting team in defining application architecture for high-volume reporting system.
  • Assess needs and implement Ethernet network, wireless repeaters and GPS system for golf courses.
  • Show more

Commercial service technician vs service technician lead skills

Common commercial service technician skills
  • OSHA, 15%
  • Service Vehicle, 14%
  • Ladders, 12%
  • Service Calls, 11%
  • PSI, 10%
  • Customer Satisfaction, 10%
Common service technician lead skills
  • Customer Service, 16%
  • Java, 7%
  • Infrastructure, 7%
  • Patients, 7%
  • Preventative Maintenance, 5%
  • Customer Satisfaction, 5%

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