Communications specialist jobs in Greece, NY - 27 jobs

The Content and Communications Specialist is responsible for creating internal and external communications, marketing, and public relations needs of CDS Life Transitions and its affiliate companies. The Content and Communications Specialist will work with the Director of Marketing and PR to promote and grow CDS Life Transitions brands throughout the community using a variety of social media and external platforms. Essential Job Functions: Write, edit, deliver, measure, and evaluate internal and external Agency communications (newsletters, email blasts, press releases, marketing collateral, etc.) to market and generate brand awareness of CDS Life Transitions and its affiliate companies and support departments Develop content for and maintain social media channels, websites, presentations, and collateral; provide customer service support to inquiries. Design new marketing materials and update existing resources as needed Create, proof, edit, and approve communications materials written by staff, and other constituents and ensure all communications adhere to the Agency's brand Capture, edit, publish and maintain archive of digital media content, including photos and videos for various marketing and promotional uses online, in print, and at events. Coordinate with external vendors for content development Develop, cultivate, and maintain strong relationships with department leaders Support the Director of Marketing and Public Relations with scheduling media buys, advertising, and sponsorships Create engaging content on social media and generate posts per marketing calendar Provide support during special events and tours, including promotional materials and day-of-event support Represent, and promote awareness of, the CDSLT brands to all internal and external constituents Perform all other duties relevant to the position as assigned by supervisor Knowledge, Skills, and Abilities Excellent written and verbal communication skills; solid foundation in grammar, spelling, and composition. Experienced in copywriting, editing, and content generation Skilled in public speaking, presentation, creation, and delivery Skilled in multi-media forms of communication and marketing (i.e. PR, video, Social, Photo) preferred Strong attention to detail Ability to work independently and proactively Competency in Adobe Creative Suite, Microsoft Office applications and Mac OS is preferred Ability to develop and maintain positive relationships with CDS Life Transitions constituents, including staff, individuals, families, vendors, donors, etc. Education and Experience: Associate's degree in Communications, Marketing or a similar field of study Experience with graphic design and social media Minimum of two years of experience in the marketing communications fields preferred Physical Requirements/Working Conditions: Ability to sit continuously Must be able to reach above shoulder level Ability to twist/turn upper body Able to use hands/arms repetitive action for fine manipulating, keyboarding, and typing Ability to work in a fast-paced, deadline driven environment. Occasional evening and weekend hours as needed for events and projects. * Reasonable accommodation may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. Corporate Qualifications/Expectations: Adhere to all CDS Life Transitions, Inc. policies and procedures. Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards. Attend mandatory education and training modules as scheduled; obtain and maintain required certifications/training by State regulations and CDS policy Act as a professional representative of CDS Life Transitions, Inc. in regard to appearance, behavior, temperament, communication, language, and dress The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************

STV is seeking a Communications Manager - Aviation to join our Aviation group to assisting one of our aviation clients. This position will potentially require travel to one of our NE aviation clients, and will be onsite 4 days a week with one day working remote. This position will assist our Aviation group to establish a communications program and manage stakeholder and public touch points for aviation projects. The role will bring consistent and professional communication streams to all key stakeholders including clients, airlines, airport operators and employees, consumers, media, and the general public to meet goals and promote a positive perception of the program, the client, and STV. The ideal candidate has a creative mindset, strong organizational and communication skills and is passionate about client advocacy and service. Responsibilities include: Work directly with the client to create a unique program brand “Subject matter expert” on all issues related to program communications Work with program leadership to develop yearly strategic communication plans to meet program goals Serve as project manager for communications initiatives for the program Work directly with project stakeholders to establish and manage a consistent flow of internal and external communication streams with a focus on logistics, project status updates, and public relations/news through various avenues Promote the program brand by designing and updating super-graphics, signage and wayfinding, digital content via kiosks, social media, and a program specific website Create, publish, install and manage comprehensive airport maps for public awareness during construction Update and maintain internal graphics library for reference Write original content for social media, website, collateral materials, etc. Implement strategic concepts, messaging, and positioning content within written and presentation materials Work with corporate and local resources to identify and pursue media coverage Lead planning and coordination of events such as groundbreaking, team milestone celebrations, grand opening, etc. Technical Skills/Qualifications: Client-focused and has a strong work ethic Ability to effectively coordinate all aspects of communication plan Clear and persuasive writing skills to produce content for a variety of communication streams Consistent command of grammar, proofreading, punctuation and business writing skills Understand how to write press releases and relate to the media Oversee, monitor and enhance program presence in both traditional and online media Demonstrate proficiency with Microsoft Office Suite, with enhanced proficiency in PowerPoint, Adobe Creative Cloud with enhanced proficiency in InDesign and Photoshop Demonstrate full proficiency in presentation design, development and use Ability to interpret various content types and information to transform into campaigns, presentations and high-impact visuals Self-motivated decision maker and problem solver Photography and videography skills are a plus A/E/C industry experience highly preferred Bachelor's degree (or equivalent) in Marketing/Communications, PR/Journalism, or related discipline Organizational and time-management skills for meeting deadlines in a fast-paced environment Compensation Range: $114,544.55 - $152,726.06 Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At STV, we are fully committed to expanding our culture of diversity and inclusion, one that will reflect the clients we serve and the communities we work in, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles. STV offers the following benefits • Health insurance, including an option with a Health Savings Account • Dental insurance • Vision insurance • Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) • Disability insurance • Life Insurance and Accidental Death & Dismemberment • 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time Off (16 days) • Paid Holidays (8 days) • Back-Up Dependent Care (up to 10 days per year) • Parental Leave (up to 80 hours) • Continuing Education Program • Professional Licensure and Society Memberships STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.Job Posting Title:Assistant Communications Specialist (Social Media Strategist) Position Type:FacultyDepartment:LSUAG Chancellor - Office of Communications (Tobie Marie Blanchard (00002162)) Work Location:0125 S. Knapp HallPay Grade:Academic: Work Location: LSU AgCenter Department of Communications, Baton Rouge, LA 70803. Position Description:The LSU AgCenter is seeking a creative, strategic and collaborative communicator to serve as Social Media Strategist. This role is essential to advancing the digital presence of the AgCenter by leading social media efforts that reflect our mission of research, education and outreach. The strategist will manage content across platforms, engage audiences and ensure messaging is timely and impactful. Key Responsibilities: Social Media Strategy & Execution Implement a comprehensive social media strategy to enhance brand visibility and audience engagement. Manage and publish high-quality, platform-specific content across Facebook, Instagram, X, LinkedIn, YouTube and emerging platforms. Monitor trends and insert AgCenter expertise into timely conversations Create seasonal content that resonates with audiences. Engage with followers, respond to inquiries and foster community interaction. Collaborate with departments and units to amplify their messaging and ensure consistency. Content Creation & Collaboration Create multimedia content including graphics, videos, reels and stories using Adobe Creative Suite and other tools. Partner with the Communications news and design teams to develop and repurpose content for digital audiences. Support audio and video production as needed. Work with IT and Communications teams to ensure cohesive messaging and technical integration. Manage the LSU AgCenter social media email address, answering social media questions and responding to requests from across the state. Analytics, Reporting & Optimization Track KPIs and analytics to evaluate performance and inform strategy. Provide internal quarterly reports to Communications leadership with actionable insights. Use SEO best practices to enhance discoverability and reach. Training, Governance & Crisis Communication Train internal teams on social media best practices, accessibility and brand standards. Collaborate with IT, Communications leadership and administration to maintain social media guidance. Support crisis communication efforts through timely and strategic social media messaging. News Team Support Write occasional news stories or special report articles Qualifications: Bachelor's degree in mass communications, journalism, marketing or related field (master's preferred). Proven experience managing social media for organizations, preferably in higher education or public sector. Proficiency in social media management tools, analytics platforms and Adobe Creative Suite. Strong writing, editing and visual storytelling skills. Ability to work collaboratively across teams and manage multiple projects simultaneously. Familiarity with accessibility standards. Preferred Skills: Video production experience. Understanding of land-grant university mission and audiences. Salary and Benefits: Salary will be commensurate with qualifications and experience. The LSU AgCenter has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, life, long-term disability, accident, vision, long-term care, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), university holidays (14 per year, typically includes a week off at Christmas), generous annual (vacation) and sick leave benefits, Employee Assistance Program, and possible educational leave and tuition exemption for coursework at campuses of the LSU System. Specific benefits depend on job category, percent effort and length of employment. Date Available: Upon completion of the selection process. Application Deadline: January 11, 2026 or until a suitable candidate is selected. Application Procedure: Apply online at ************************************* (or in Workday for internal applicants) by attaching cover letter with resume including a statement of professional interest and goals, university transcripts, and three letters of reference. Paper, faxed or e-mailed application materials will not be accepted, except that in lieu of attaching the reference letters online, they may be sent directly to: Tobie Blanchard Director, Communications and Public Relations LSU AgCenter 125 Knapp Hall Baton Rouge, LA 70803 E-mail: *************************** Website: ******************* The LSU Agricultural Center is a statewide campus of the LSU System and provides equal opportunities in programs and employment. An Equal Opportunity Employer. Additional Job Description:Competencies:NoneSpecial Instructions:Assistant Communications SpecialistPosting Date:December 11, 2025Closing Date (Open Until Filled if No Date Specified):December 11, 2025Additional Position Information: Background Check - An offer of employment is contingent on a satisfactory pre-employment background check. Benefits - The LSU AgCenter has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, life, long-term disability, accident, vision, long-term care, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some childcare and medical expenses), university holidays (14 per year), generous annual (vacation) and sick leave benefits, Employee Assistance Program, and possible educational leave and tuition exemption for coursework at campuses of the LSU System. Specific benefits depend on job category, percent effort and length of employment. Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, next Source Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement. Essential Position (Y/N):About the LSU Agricultural Center: The LSU AgCenter, is one of eight campuses within the broader LSU enterprise (LSU System). The LSU AgCenter includes the Louisiana Agricultural Experiment Station, which conducts agricultural-based research, and the Louisiana Cooperative Extension Service, which extends the knowledge derived from research to the people of the state. The AgCenter is headquartered in Baton Rouge and has 12 “on campus” academic departments and five regions which are made up of 15 branch research stations and an extension office in each parish. For more information, visit the AgCenter's website at *******************. The LSU Agricultural Center is an Equal Opportunity Employer.HCM Contact Information: Questions or concerns can be directed to the LSU AgCenter Human Resources Management Office at ************ or emailed ************************.

About Us At Alphabe Insight, we are dedicated to developing the next generation of business leaders. Our company stands at the intersection of innovation, strategic thinking, and operational excellence-delivering forward-focused business solutions that drive measurable success. We believe in fostering talent through mentorship, hands-on experience, and a collaborative environment where ambition meets opportunity. Job Description The Communications Coordinator will play a key role in developing and executing internal and external communication strategies that align with Alphabe Insight's mission and objectives. This position requires a detail-oriented professional with strong organizational skills and the ability to manage multiple projects in a dynamic environment. Responsibilities Assist in creating and managing communication plans, press releases, and internal updates. Coordinate with cross-functional teams to ensure brand consistency and message alignment. Support event communications, presentations, and stakeholder correspondence. Monitor media coverage and track communication performance metrics. Contribute to the preparation of reports, newsletters, and marketing materials. Maintain organized communication archives and ensure timely delivery of all content. Qualifications Qualifications Bachelor's degree in Communications, Public Relations, Marketing, or related field. 1-3 years of experience in communications, marketing, or administrative coordination. Excellent written and verbal communication skills. Strong attention to detail and time management abilities. Proficiency in Microsoft Office Suite and basic knowledge of project management tools. Ability to work collaboratively in a professional, fast-paced setting. Additional Information Benefits Competitive annual salary ($57,000 - $61,000). Growth and professional development opportunities. Supportive and collaborative work environment. Skill-building through exposure to diverse communication strategies. Comprehensive training and advancement potential within the company.

Virgin Empire's recent expansion to the Rochester area has brought a new spin to business solutions and marketing campaigns in the area. Our firm leads the marketing field in areas such as customer service, product branding, sales and the acquisition of new clientele. We work with major retailers to provide a holistic presentation which our clients cannot get anywhere else. Job Description Our advertising firm is currently hiring for entry level event coordinators, marketing interns, and brand ambassadors. We have several openings in the various departments and are seeking entry level and experienced representatives to get started as soon as possible. Qualifications Key Responsibilities: Provide exceptional customer service with every existing and potential customer Quality customer interaction to promote products and services Educate customers on all services offered, exhibiting exceptional product knowledge Provide product/service support in order to establish proper channels of information and communication. Implementation of marketing plans, including campaign strategies, and market strategy insights Assisting in new business acquisition and increasing market share Requirements: Top tier customer service/sales representative who have worked in a fast paced environment. Ability to effectively communicate with customers about complex situations. Bilingual is a plus! Previous experience in the military and hospitality service is a plus Effective listening skills and the ability to problem solve. Individuals who are comfortable selling as well as teaching, helping your team members out as needed. High school diploma / Bachelors Degree Self-motivated and self-directed, and can adhere to a tightly structured customer training program. If You Are Ready to Jump Start Your Career go to our website below: ******************************************* Additional Information **This Firm is Not a Call Center / This Firm Does Not Do Any Door to Door / Business or Business / or Telemarketing ** *******************************************

Job Description We are seeking a passionate and dynamic Customer Service & Social Media Marketing Specialist to join our team in the natural health supplement industry. As a company dedicated to enhancing the well-being of our customers through high-quality natural products, we believe that exceptional customer service and strong online presence are crucial to our success. In this multifaceted role, you will be the first line of communication with our customers, providing them with outstanding support and guidance related to our products. In addition, you will be responsible for managing our social media platforms, creating and developing engaging content that informs and inspires our audience, and ultimately drives sales. You'll be working alongside a friendly and collaborative team that values creativity and innovation. If you are a motivated individual with a keen understanding of social media trends and a strong commitment to customer satisfaction, we want to hear from you! This position offers an exciting opportunity to grow within a thriving company while making a positive impact in the health and wellness community. Responsibilities Provide exceptional customer service support via phone, email, and social media channels. Assist customers with inquiries regarding product information, order status, and returns. Develop and implement social media strategies to enhance brand awareness and customer engagement. Create and curate compelling content for our social media platforms including Facebook, Instagram, and Twitter. Monitor social media channels for customer feedback and respond proactively to comments and messages. Analyze social media metrics and customer feedback to improve service and marketing strategies. Work together with the marketing team to efficiently promote new campaigns. Requirements Bachelor's degree in Marketing, Communication, or a related field preferred. Proven experience in customer service or a similar role, preferably in the health and wellness industry. Strong understanding of social media platforms and trends, with hands-on experience in managing business accounts. Excellent communication skills, both verbal and written, with a friendly and professional demeanor. Ability to work independently as well as collaboratively within a team environment. Proficient in using customer service management software and social media scheduling tools. Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.

The Content and Communications Specialist is responsible for creating internal and external communications, marketing, and public relations needs of CDS Life Transitions and its affiliate companies. The Content and Communications Specialist will work with the Director of Marketing and PR to promote and grow CDS Life Transitions brands throughout the community using a variety of social media and external platforms. Essential Job Functions: Write, edit, deliver, measure, and evaluate internal and external Agency communications (newsletters, email blasts, press releases, marketing collateral, etc.) to market and generate brand awareness of CDS Life Transitions and its affiliate companies and support departments Develop content for and maintain social media channels, websites, presentations, and collateral; provide customer service support to inquiries. Design new marketing materials and update existing resources as needed Create, proof, edit, and approve communications materials written by staff, and other constituents and ensure all communications adhere to the Agency's brand Capture, edit, publish and maintain archive of digital media content, including photos and videos for various marketing and promotional uses online, in print, and at events. Coordinate with external vendors for content development Develop, cultivate, and maintain strong relationships with department leaders Support the Director of Marketing and Public Relations with scheduling media buys, advertising, and sponsorships Create engaging content on social media and generate posts per marketing calendar Provide support during special events and tours, including promotional materials and day-of-event support Represent, and promote awareness of, the CDSLT brands to all internal and external constituents Perform all other duties relevant to the position as assigned by supervisor Knowledge, Skills, and Abilities Excellent written and verbal communication skills; solid foundation in grammar, spelling, and composition. Experienced in copywriting, editing, and content generation Skilled in public speaking, presentation, creation, and delivery Skilled in multi-media forms of communication and marketing (i.e. PR, video, Social, Photo) preferred Strong attention to detail Ability to work independently and proactively Competency in Adobe Creative Suite, Microsoft Office applications and Mac OS is preferred Ability to develop and maintain positive relationships with CDS Life Transitions constituents, including staff, individuals, families, vendors, donors, etc. Education and Experience: Associate's degree in Communications, Marketing or a similar field of study Experience with graphic design and social media Minimum of two years of experience in the marketing communications fields preferred Physical Requirements/Working Conditions: Ability to sit continuously Must be able to reach above shoulder level Ability to twist/turn upper body Able to use hands/arms repetitive action for fine manipulating, keyboarding, and typing Ability to work in a fast-paced, deadline driven environment. Occasional evening and weekend hours as needed for events and projects. * Reasonable accommodation may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. Corporate Qualifications/Expectations: Adhere to all CDS Life Transitions, Inc. policies and procedures. Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards. Attend mandatory education and training modules as scheduled; obtain and maintain required certifications/training by State regulations and CDS policy Act as a professional representative of CDS Life Transitions, Inc. in regard to appearance, behavior, temperament, communication, language, and dress The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************

St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master's, and doctoral students each year. Across its five Schools, Fisher offers nearly 40 majors in the humanities, social sciences, natural sciences, business, education, and nursing; 11 pre-professional programs; and master's and doctoral programs in business, nursing, education, pharmacy, and public health. The University's residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background. The University continues to honor its founders, the Congregation of St. Basil, by embracing their motto, "Teach Me Goodness, Discipline, and Knowledge." We are located in Pittsford, N.Y., seven miles outside of the city of Rochester. The campus is situated on 164 park-like acres-a beautiful setting for a warm, friendly campus community. Job Responsibilities The public relations specialist advances the University's visibility and reputation by building relationships with media, crafting compelling narratives, and promoting institutional achievements. This role is responsible for developing and executing PR strategies that highlight student, faculty, staff, and alumni successes, as well as institutional initiatives, while ensuring alignment with the University's mission and brand. This position plays a key role in advancing the mission and reputation of the University by crafting clear and strategic content for diverse audiences. Job Responsibilities: * Responsible for creation of Fisher News Highlights (weekly online newsletter), The Beak This Week (weekly online events digest), and Fisher Family News (bimonthly parent newsletter), and a host of department/school-based newsletters. Material for these publications is gleaned from frequent contact with the University's schools, departments, faculty, and student organizations. * Cultivate relationships with local, regional, and national media outlets, and serve as main point of contact for media, interacting with them on a day-to-day basis. * Coordinate and staff interviews, press conferences, and media events. * Manage University media monitoring and distribution service, and monitor media coverage; provide analysis and monthly reporting to leadership. * Oversee and maintain the News & Events section and on the University website and on the intranet, including "This Week at Fisher" with news releases, campus updates, and photos. * Manage online Events calendar on public website as well as University intranet, and maintain admissions events and visit opportunities online. * Identify and develop stories that showcase academic programs, research, and community impact. * Independently and proactively write news releases, media advisories, pitches, feature stories, and op ed pieces and promotes them through targeted outreach to local media outlets. * Maintain the online experts directory and proactively pitch faculty and administrators as subject matter experts to members of the press. * Work with multimedia producer to create and develop social media content calendar; assist with management of University social media channels. * Collaborate with marketing and communications colleagues to amplify stories across digital and print platforms. * Serve on the Emergency Response Team and assist in communication efforts in crisis and/or emergency situations. * Other duties as assigned. Education / Experience * Bachelor's degree in Communications, Public Relations, Journalism, or related field. * 5-7 years of professional experience in PR, media relations, or strategic communications; higher education or nonprofit experience preferred. Competencies / Skills Competencies/Skills: * Exceptional writing, editing, storytelling, and verbal communication skills. * Strong attention to detail. * Ability to meet deadlines and work under pressure. * Strong organizational and interpersonal skills. * Proven ability to secure media placements and manage press relationships. * Experience with digital media monitoring tools and analytics. * Strategic thinker with a knack for identifying newsworthy opportunities. * Collaborative, adaptable, and proactive in fast-paced environments. * Maintain high standards of accuracy, clarity, and consistency. * Commitment to and maintaining a high level of confidentiality. * Proofread and fact-check materials to uphold credibility and professionalism. * Ability to synthesize complex information into concise, engaging content. * Strong project management skills with the ability to meet deadlines and juggle multiple priorities, and work under stressful situations. * Strong customer service skills - work well under pressure and with a variety of people. * Must be able to thrive in a fast-paced environment while working effectively and collaboratively with team members. * Must be able to think strategically and work proactively as well as reactively. * Ability to foster collaborative and productive working relationships across the University. * Motivated and able to work independently as well as a member of a team. * Excellent computer skills, with demonstrated ability in Microsoft Word, PowerPoint, and Photoshop. * Experience with HTML or other web publishing software and familiarity with online newsletter platforms such as MailChimp. * Proactive individual with the ability to anticipate institutional needs. Physical and Mental Criteria: * Job requires prolonged sitting and keyboarding. * Job requires working under deadlines and occasionally working irregular hours in support of University-sponsored events. * Ability to analyze variables and choose the most effective course of action. * Ability to handle conflict and make effective decisions under pressure. * Ability to give and receive information in order to prepare written materials. * Ability to exhibit flexibility and adaptability in dealing with a variety of people. Physical Demands Supervision of Employees No Work Environment Pleasant work environment with office in close proximity to others. Equipment to be Used Job Type Full-time Work Hours 35 hrs per week/12 months Special Conditions for Eligibility Minimum Number of References Requested 2 EEO Statement It is the policy of St. John Fisher University to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the University has employees. The University does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sex, perceived sex, gender identity, gender expression, the status of being transgender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law. The Title IX Coordinator is the designated University official with primary responsibility for coordinating compliance with Title IX and related federal and state laws. The Title IX Coordinator, Meg Flaherty, Ph.D., can be reached by phone **************, email (titleix@sjfc.edutitleix@sjfc.edu>), in-person in Campus Center 209, or outside of business hours by contacting the Office of Safety and Security **************. Work Location 3690 East Ave., Rochester, NY 14618 FLSA Exempt Salary / Hourly Range $63,750.00 - $67,500.00 annually Notes The salary range for this role is set based on a variety of factors, including but not limited to internal equity, qualifications, experience, and education. The above hiring range is one component of the University's competitive Total Rewards package which can be viewed here Posting Detail Information Posting Number S00776P Desired Start Date 02/02/2026 Open Date Open Until Filled Yes Special Instructions to Applicant Please provide 2-3 writing samples.

Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. Role Overview As a Public Affairs Specialist at Nebius, you will help shape how the company engages with policymakers, community stakeholders, and industry partners across the U.S. You'll monitor and analyze legislative and regulatory developments, craft advocacy materials, and support initiatives that strengthen Nebius' reputation as a responsible and trusted leader in AI infrastructure and technology innovation. This role requires a mix of strategic awareness and operational execution - ideal for someone who is proactive, detail-oriented, and passionate about the intersection of technology, policy, and community impact. Key Responsibilities Government & Regulatory Affairs Monitor and analyze local, state, and federal legislative and regulatory developments relevant to AI, data infrastructure, and cloud technologies. Support engagement with elected officials, agencies, and public institutions in collaboration with the Head of Public Affairs. Draft policy briefs, issue summaries, and position papers to inform Nebius leadership. Coordinate Nebius' participation in relevant trade associations and policy coalitions. Community & Stakeholder Engagement Develop and maintain relationships with local government, chambers of commerce, universities, and community partners in the Kansas City region. Support community engagement initiatives, philanthropic partnerships, and Nebius' corporate responsibility programs. Represent Nebius at local events, panels, and roundtables to enhance brand visibility and trust. Communications & Advocacy Collaborate with the Communications team to ensure consistent external messaging related to public policy and community initiatives. Assist in preparing talking points, press materials, and briefing notes for leadership engagement with external stakeholders. Track public sentiment, media coverage, and emerging issues relevant to Nebius' reputation and policy agenda. Internal Alignment Partner cross-functionally with Legal, Policy, Compliance, and GTM teams to ensure business initiatives align with regulatory expectations. Provide timely updates and recommendations to leadership on policy risks or opportunities. Key Qualifications & Experience Must-have requirements: Education: Bachelor's degree in Political Science, Public Policy, Communications, or related field; Master's degree preferred. Experience: 5-7 years of experience in government affairs, public policy, or external relations (preferably in tech, telecom, or infrastructure sectors). Proven ability to translate complex policy topics into clear business implications. Experience engaging with government entities, advocacy groups, or trade associations. Strong writing and presentation skills; ability to synthesize information quickly and accurately. Excellent stakeholder management and interpersonal skills. Problem-Solving Ability: Strong analytical skills to diagnose customer challenges and create tailored solutions. Ability to build and maintain strong relationships with diverse stakeholders. Ability to travel as needed. Preferred qualifications: Previous experience in a high-growth, start-up environment. Competencies & Behavioral Traits Stakeholder Influence: Builds trusted relationships with internal and external partners; tailors communication by audience. Business Acumen: Understands how policy, regulatory, and reputational factors influence business outcomes. Execution & Accountability: Manages multiple initiatives independently and delivers outcomes on time. Strategic Thinking: Anticipates policy and reputational risks; recommends proactive mitigation strategies. What we offer Competitive salary and comprehensive benefits package. Opportunities for professional growth within Nebius. Flexible working arrangements. A dynamic and collaborative work environment that values initiative and innovation. We're growing and expanding our products every day. If you're up to the challenge and are excited about AI and ML as much as we are, join us!

At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients. Job Description We are seeking a motivated and detail-oriented Retail Marketing Specialist to support and execute retail-focused marketing initiatives. This role plays a key part in strengthening brand visibility, enhancing customer engagement, and supporting retail partners through well-coordinated marketing strategies. The ideal candidate is proactive, organized, and comfortable working in dynamic, field-oriented environments. Responsibilities Support the planning and execution of retail marketing campaigns and in-store initiatives Coordinate with internal teams to ensure consistent brand presentation across retail locations Assist in monitoring campaign performance and reporting key insights Maintain strong communication with retail partners and on-site teams Ensure marketing materials are delivered, displayed, and utilized effectively Contribute to market research and competitive analysis to support strategy development Qualifications Strong communication and organizational skills Ability to manage multiple tasks and priorities effectively Analytical mindset with attention to detail Professional demeanor with a client-focused approach Willingness to learn and adapt in a fast-paced retail environment Additional Information Competitive salary ($57,000 - $62,000) Growth opportunities within a rapidly expanding organization Ongoing training and professional development Collaborative and supportive work culture Exposure to diverse retail environments and brand strategies

Join SUNY Geneseo as the College Advancement Communications Manager and help strengthen connections with more than 67,000 alumni, donors, and friends of the College. As a key member of the dynamic College Advancement team, you'll create and share compelling content that inspires engagement and philanthropic support. In this role, you'll work closely with Advancement leadership to develop and execute integrated strategic communication plans that drive fundraising, bolster alumni engagement, and strengthen donor stewardship. You'll craft persuasive content across email, social media, web, print, and speeches for College leadership-ensuring all messaging is consistent, compelling, and aligned with Geneseo's strategic goals. You'll play a central role in writing alumni stories and donor profiles that highlight the impact of giving, developing data-informed communications campaigns with clear calls to action, coordinating messaging across channels to amplify reach, supporting the consistency of Advancement content through editing and proofreading, and monitoring key performance indicators to ensure the deliverability and goal completion of campaigns. You will collaborate with the Office of Communications and Marketing to coordinate the production of materials and the strategic placement of Advancement messaging. This is a high-impact opportunity for a skilled communicator to help advance Geneseo's mission and vision. Required Qualifications * Bachelor's Degree * Two or more years of professional experience in related field * Superior interpersonal, written, and verbal communication skills * Experience writing content for print, social media, and web * Demonstrated organizational, planning, and project management skills * Ability to analyze and interpret data to guide communication strategies * Collaborative mindset * Attention to accuracy and detail /strong copy editing and proofreading skills * Ability to work under a tight deadline * Applicants must demonstrate commitment and ability to work effectively, equitably, and inclusively with a diverse group of students, faculty, staff, and constituents in support of campus and department mission. * Applicants for this position must be eligible to work in the United States without VISA sponsorship. Preferred Qualifications Five or more years of professional experience in related field License/Certification Other Skills Required Supervision Received Reports to the Assistant Vice President for College Advancement. Supervision Exercised

This is a Family Court attorney position located in the Public Defender's Office. The attorney provides legal representation to indigent persons, primarily in custody/visitation, family offense, paternity and child support willful violation matters. The attorney reports directly to and works under the general supervision of the Special Assistant Public Defender in charge of Family Court representation. Does related work as required. Minimum Qualifications * The Public Defender Assistant Grade II shall be an attorney duly licensed to practice law in the State of New York and admitted to practice in all courts within the scope of the plan. * The Public Defender Assistant Grade II must have an ability to work with the judges, lawyers, court administrators, other persons within the court system, and court officials. * The Public Defender Assistant Grade II shall have a commitment to providing high quality defense to clients. Download/View Full Announcement Apply Online

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. **Job Location (Full Address):** 300 East River Rd, Rochester, New York, United States of America, 14623 **Opening:** Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 100006 Ofc Sr Vice Pres Advancement Work Shift: UR - Day (United States of America) Range: UR URG 110 Compensation Range: $60,431.00 - $84,603.00 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Develops communications materials to effectively represent the products, services, brands and/or the organization to customers and prospects. Applies various communication strategies to create an impression, raise awareness, and encourage a preference and response by the target audience for the organization and its products, services and brands. Creates multimedia packages, such as letters, brochures, and video. Develops clear, concise content for press releases, website updates, print materials, and social media networks, ensuring consistent and effective messaging across all platforms. **ESSENTIAL FUNCTIONS** + Plans, manages, and executes strategies for the communications team that raises money and drives engagement. + Writes and develops compelling content. + Identifies and creates compelling, audience-aligned digital and print content that communicates and supports the University's strategic goals, initiatives, and priorities, as well as other relevant needs as defined by leadership. + Interviews subject matter experts and synthesize complex scholarship, industry concepts, or important messaging for a broad, non-specialist audience, and collaborates closely with in-house editors, photographers, video producers, graphic and web designers, and others to execute on content deliverables. + Leads project management for communications projects, including social media. + Builds and maintains relationships with key constituents across campus to consult, advise, or execute on communications plans and projects with a high degree of professionalism, judgment, and understanding of needs and goal. + Contributes to the development of and executes annual marketing operations plans to help raise money and create engagement. + Sets clear goals for the team and aligns unit goals with advancement goals. + Pursues and coordinates content distribution and promotion creatively and strategically, including through search engine optimization and marketing, local, national, and international news media coverage, social media engagement, internal communications channels, and other methods and avenues as appropriate. + Stays current with the latest issues, trends, and best practices in an ever-changing multimedia communications landscape. Other duties as assigned. **MINIMUM EDUCATION & EXPERIENCE** + Bachelor's degree and 3 years of relevant experience required + Or equivalent combination of education and experience The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a **Current Employee,** please **log into my URHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. **Learn. Discover. Heal. Create.** Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

The Account Coordinator will build and maintain strong client relationships by serving as the lead point of contact for assigned customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the client and Kodak personnel and will collaborate with key internal stakeholders to drive the "One Kodak" initiative. Will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Responsibilities: * Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating Kodak updates, and handling transactional sales opportunities. * Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. * Monitor service, equipment, and consumable contracts to ensure profitability & execution of Terms & Conditions. * Evaluate the client's current service plan and provide recommendations based on the client's needs and suite of products. * Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place. * Act as "Air Traffic Controller" to project manage and hold accountable each department to exceed the needs of the client. * Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. * Align with Sales team on client expectations, growth, and retention strategies. An emphasis on driving positive experience with current equipment while assisting with new equipment upsells and presentations. * Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product suite. * Assess client needs and find creative solutions to assist and manage challenging client requests and escalation. Skills and Qualifications: * BA/BS in Marketing, Business Administration, related field of study, or comparable work experience in the industry * Strong customer service and interpersonal skills for dealing with different types of internal and external clients and conflict resolution * Excellent written and verbal communication skills * Ability to present, communicate and leverage ideas to internal and external clients * Advanced organizational skills and attention to detail * Time management and multitasking skills to handle multiple client requests at once * Ability to collaborate and be highly effective within team and across boundaries * SAP, Salesforce, and MS Office experience preferred * Knowledge in Graphic Communications & Print industry a plus EOE Policy Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Estimated Salary: $21.00 - $25.00 Experience Level: 0-5 Years

The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. In collaboration with the Greece Central School District, this position works with TogetherNow to operate a Neighborhood Navigation Center to serve GCSD families before, during, and after school hours. Using MyWayFinder software and grant funded programs, this position provides person-centered support and services to community members in order to help them achieve their goals. Schedule: Full time, 37.5 hours per week. Must have 1-2 evenings available weekly, as needed. Responsibilities: Work in collaboration with the District Director of Community Schools, District Social Workers, outside organizations, school administration and other school mental health staff as needed to support families that participate at the Neighborhood Navigation Center Meet with the District Community Schools Team monthly to support Community Schools Strategy Organize, direct, and lead outreach events and opportunities to build relationships with GCSD students and families Act compassionately and quickly in response to families in crisis, which may include homelessness, domestic violence, food insecurity, etc. Become an active participant in school and community activities and events to build relationships Help GCSD community members identify and successfully navigate community resources and services across health, human services, education, and government sectors that are necessary to reach self-defined goals and improve their overall well-being and stability Facilitate, manage and monitor the mission, vision and responsibilities of the Community Cares Initiative Report and present on progress and outcomes of the Community Cares Initiative Advocate for clients, provide emotional support, and support self-advocacy skills when appropriate Required Qualifications: High School Degree OR GED OR Equivalent / Bachelor's Degree preferred Experience working/ volunteering with children, students or families Familiarity with the Community Schools Strategy A valid Drivers license Skills: Excellent communication, organizational and time management Strong clerical and data entry skills Strong knowledge in Google Workspace Intermediate knowledge in Microsoft Office Pay Rate: $20- $22 per hour The Center for Youth Provides Equal Employment Opportunities

Job Description Property & Casualty Account Coordinator Department: P&C Division Reports To: P&C Division Manager FLSA Status: Non-Exempt Employment Status: Hybrid Full-Time Salary: $60,000 - $80,000+; based on experience Schedule: Full Time | M-F About Us Bene-Care is a family-built, service-driven partner in full-service insurance and workforce solutions. Based in Rochester, NY, we've helped businesses thrive through custom strategies across employee benefits, property & casualty insurance, payroll, HR, and TPA services. We take a consultative, service-first approach to every client relationship and pride ourselves on innovation, accountability, and long-term growth. Position Summary The Property & Casualty Account Coordinator plays a key role in delivering high-quality service and administrative support within the Property & Casualty department. This position supports clients, internal teams, and carriers by ensuring accurate documentation, timely processing, and exceptional service across all stages of the policy lifecycle. The ideal candidate is detail-oriented, customer-focused, and able to manage multiple responsibilities in a fast-paced environment. Industry experience is a must for this role. As part of a company with multiple career pathways, you'll have room to explore future opportunities - including sales - wherever your strengths and interests take you contingent upon availability of position, experience and performance. Essential Duties and Responsibilities: Provide prompt, accurate, and professional customer service across all lines of business Respond to client inquiries related to coverages, policy changes, eligibility, billing clarification, claims, and transfers Partner closely with the sales representative to guide clients through the renewal process, ensuring a seamless experience through clear communication and timely follow-up Accurate and timely processing of all account transactions, including but not limited to - endorsements, certificates, cancellations, and audits Update agency management system to reflect all client communication and coverage information. Maintain strong personal initiative, attention to detail, and commitment to quality Perform additional service or administrative duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities): A valid NYS Property & Casualty License is required 2+ years of experience in the commercial lines/P&C Commercial Insurance field Bachelor's degree in business or a related field preferred Knowledge of Vertafore AMS360 Software is preferred Proficiency in Microsoft Office applications; Word, Excel, Outlook Ability to work both independently and as a team player Thrives in a fast-paced environment and consistently meets tight deadlines Strong attention to detail and effective time management skills Demonstrated excellence in organization as well as in written and verbal communication Ability to build relationships with clients and insurance carrier partners Physical Demands: Primarily office-based with regular computer, phone, and document processing activity. Occasional lifting of light office materials (up to 25 lbs). Work Conditions: This role is based at Bene-Care's office, offering a collaborative workspace with modern tools, adequate lighting, ventilation, and comfortable temperatures. ___________________________________________________________________________________ Bene-Care is an Equal Opportunity Employer and complies with ADA regulations as applicable.

At Flynn, we help Peace of Mind Brands perform better. As the world changes and uncertainties grow, we're constantly refining the ways we connect people and businesses with brands that provide the peace of mind they desire-companies, products, and services that are typically in healthcare, financial services, and insurance. A big part of the success (or failure) of those efforts comes down to the details-which is why our Account Coordinators are so important. As a Flynn Account Coordinator, you'll be an integral part of the client services team, responsible for assisting in the day-to-day administration of multiple clients and projects. This requires maintaining a high level of awareness of all client-related activities, detail-oriented program and project management, and outstanding communication skills. You'll be happy to know that providing peace of mind for the people who work here is also a big part of our mission. So you'll enjoy things like unlimited PTO, a generous benefits package, and a work-life balance that's actually balanced. Responsibilities: Create and maintain project timelines Monitor client requests that have been assigned to cross-departmental teams and follow up to ensure timely completion Create and update detailed status reports Prepare, distribute, and update concise meeting notes with responsibilities and deadlines specified for each task and team member Work within the various agency processes and project management tools to ensure that all jobs are properly recorded, updated, and communicated Create and distribute detailed work orders Assist in the production of presentations and reports for clients Be creative in problem solving for your client group and in delivering new ideas and opportunities for improved collaboration and efficiency Assist with monthly client billing process, including data entry of vendor invoices Qualifications: Bachelor's degree in marketing, communications, or related field preferred One to two years agency experience is preferred Solid problem-solving skills Self-starter with ability to work independently and efficiently Healthcare and D2C experience a plus Excellent verbal and written skills Detail-oriented with excellent time management Candidates from underrepresented groups are highly encouraged to apply You should also know that at Flynn, we believe creating a more diverse agency isn't just the right thing to do, it's also the right way to help us reach our full potential. We also know that we have some work to do when it comes to diversity, but we're committed to getting there. We believe the greater the variety of people, backgrounds, and life experiences we can draw on, the smarter our thinking, the stronger our ideas and the more dynamic a place it is to work. At Flynn, we're all in. Flynn is committed to providing reasonable accommodations to all applicants, where needed. If you need support at any point throughout the application and hiring process, please contact Human Resources at *********************** or ************.

Job Title: ) Department: Center for Community Engagement Full-Time, Grant-Funded (1 Year) FLSA: Non-Exempt Are you passionate about creating inclusive spaces and empowering communities? This one-year grant-funded position offers you the opportunity to make a lasting impact by leading Trailblazers initiatives and supporting programs that address health disparities and promote equity. The Community Engagement Coordinator is responsible for planning and delivering programming, outreach, and educational initiatives to strengthen community partnerships and increase awareness of available services. This role collaborates with organizational leadership to support educational and engagement needs. Duties/Responsibilities: Plan and deliver culturally competent professional development workshops for program clients. Conduct cultural competency workshops for external partners to increase affirming employment opportunities. Develop and implement educational programs and outreach initiatives to raise awareness of services offered by The MOCHA Center, Trillium Health, and satellite locations. Distribute educational materials at outreach events and meetings. Organize networking opportunities and job fairs for community members seeking employment and professional development. Engage in outreach to connect individuals with affirming services and programs. Identify and assess potential clients for programming and address barriers to participation. Facilitate linkage to internal and external services as needed. Compile and report program data; assist with grant reporting requirements. Represent the organization at community events and coalitions. Perform other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to work collaboratively with diverse communities. Proficient with Microsoft Office Suite and electronic communication platforms. Knowledge of community engagement strategies and health equity issues. Education and Experience: High School Diploma or GED and 4 years of experience in community work, Health and Human Services, or related field OR Associate's degree in Health Education, Health and Human Services, or related field and 2 years of related experience OR Bachelor's degree in Health Education, Health and Human Services, or related field (preferred) and 1 year of related experience. Bilingual in Spanish and/or ASL preferred. Physical Requirements: Ability to stand, sit, walk, use hands, reach, talk, and hear. Occasionally stoop, bend, and lift up to 25 lbs. Vision requirements include close, distance, peripheral vision, depth perception, and focus adjustment. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Responsible for the ongoing renewal sales of our web-based software, my StaffingPro, and related HR Services products and services to existing customers. Makes outbound Sales calls to existing customers to schedule renewal calls. Consults with existing customers to provide demonstrations using web conferencing software. Follows up with customers via telephone calls and email communications to ensure client satisfaction and address any questions. Creates sales proposals for renewals and for new features or users that are added to existing client systems. Documents all appointments, call results, and sales activities to keep the records up to date for management reporting and for future reference. Provides changes to billing information applicable to the billing contact and the billing amounts to ensure accurate information. Promotes and supports an ongoing customer referral program to increase revenue. Other duties as assigned to support the general purpose of the position's function.