Support Specialist jobs at Community Housing Innovations - 145 jobs

TITLE: Enrollment & Match Support Specialist DEPARTMENT: Program FLSA STATUS: Non-exempt HOURS: 40 hours TRAVEL REQUIREMENTS: As needed. Typically, no more than 25% per week. SALARY: Commensurate with experience REPORTS TO: Director of Program Engagement TERRITORY COVERED: Full agency service area CENTRAL OFFICE: 1519 Gardiner Lane; Louisville, KY 40218 SUPERVISORY RESPONSIBILITY: None Position Summary: Big Brothers Big Sisters of Kentuckiana (BBBSKY) is seeking a passionate professional to help create and support life-changing mentoring relationships that unlock the potential of youth in our community. In this role, you'll use your relationship-building skills and professional judgment to ensure volunteers and youth are thoughtfully enrolled, matched, and supported throughout their mentoring journey. About the Role: As an Enrollment & Match Support Specialist, you'll serve as a key relationship manager, ensuring successful matches between adult mentors ("Bigs") and youth ("Littles"). Using BBBS's evidence-based practices, you'll assess participants, facilitate matches, and provide ongoing support to create lasting relationships that lead to positive youth outcomes. Success in this role means building trust, maintaining high standards for child safety, and delivering exceptional service to volunteers, youth, and families. Key Responsibilities: Conduct comprehensive enrollment interviews and assessments with volunteers, youth, and families Lead individual and group orientations/training sessions focusing on child safety and program expectations Make strategic match recommendations based on thorough assessments Provide regular coaching and support to ensure match success and longevity Monitor child safety and relationship development through ongoing communication with all participants Facilitate crucial conversations about match concerns, behavioral changes, and policy violations - addressing challenges with empathy while maintaining professional boundaries and preserving participant dignity Maintain detailed documentation and track outcomes using our database Support recruitment efforts through community outreach and group presentations Build genuine relationships with volunteers, parents/guardians, and youth Contribute to an inclusive environment where all participants feel valued Help coordinate and staff agency events, including match activities Champion agency fundraising initiatives that sustain our mission What We're Looking For: Required Qualifications Bachelor's degree in social services, Human Services, or a related field Valid driver's license and ability to travel throughout Kentuckiana Reliable internet access for remote work capabilities Proficiency with Microsoft Office Suite Essential Skills & Qualities Strong cultural competency skills and commitment to fostering an inclusive environment Solid relationship-building and interviewing abilities Excellence in assessment and attention to detail Professional written and verbal communication Ability to work some evenings/weekends Solutions-focused approach to challenges Experience working with diverse populations Commitment to continuous learning about systemic barriers facing youth What We Offer: Salary commensurate with experience Purpose-driven work that directly impacts youth development Collaborative, mission-focused culture that values equity and inclusion Professional development opportunities Flexible work arrangements, including some remote capabilities Being part of a nationwide movement to transform communities through mentoring BBBSKY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. We believe that a diverse workforce strengthens our organization and enhances our ability to fulfill our mission of empowering youth through mentoring. Ready to help change lives? Apply now and join us in empowering youth through mentorship!

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.

The Underwriting Support Specialist I primarily performs review and entry of new business submissions, as well as provides assistance to the underwriting support services staff to promote timely renewal preparation and policy and endorsement issuance. Reviews, updates and distributes incoming bureau experience modification worksheets. RESPONSIBILITIES/TASKS: Reviews and enters new business submissions: Retrieves incoming submissions from UH Submissions email mailbox. Retrieves incoming Loss Control Analysis requests Checks reservation system for prior receipt of submission. Enters account information, including names, addresses, FEIN, agency and effective date. Enters classifications, payroll and experience mod to rate submission. Consults loss control maps for appropriate system entry of loss control zone. Reviews three-year evaluation of past loss experience noting source and trends, body part, length of service, age of EE, location/department and identifying large losses Completes analysis and files into the Duck system to assign to Loss Control Department Files submission correspondence on OnBase. Communicates completed submission and/or submission issues to underwriters. Handles endorsement transactions for LWMMI accounts per underwriter instructions Handles all new business issues and renewals for LWMMI account per underwriter instructions Reviews, updates and distributes bureau experience modification worksheets: Accesses bureau systems to retrieve worksheets. Compares worksheet experience mod date and factor with experience mod factor and dates in Diamond and updates if appropriate. Distributes mod worksheets to appropriate to support staff. Files experience mod worksheets and corresponding written communication on OnBase. Exports all Account Current Agency Bills and email direct to Agency contacts Assists in new business, renewal, endorsement and cancellation data entry and policy issuance as needed to provide support to the underwriting support services team. Assists in preparing meeting materials for monthly renewal meetings. Assists in other areas of processing as requested. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. EMPLOYMENT QUALIFICATIONS: EDUCATION: High school diploma or G.E.D required. Additional college and/or insurance related course study desirable. Combinations of relevant education, certifications, and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company's learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged. EXPERIENCE: Two years office or clerical support experience in an insurance environment Experience or previous knowledge of worker's Clerical experience in the workers' compensation line of business preferred. Completed relevant educational studies may be considered in lieu of experience. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Ability to learn insurance practices/procedures. Excellent verbal and written communication Ability to organize daily work responsibilities and meet deadlines. Basic knowledge with insurance systems such as policy, billing and/or claims systems. Accurate math and data entry skills. Effective problem solving and attention to detail skills. Ability to work effectively both independently and as a team is essential. Knowledge of computers and standard software programs such as Microsoft Windows including spreadsheet applications and Microsoft Word. Excellent customer service skills WORKING CONDITIONS: Work is performed in an office setting with no unusual hazards. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. PAY RANGE: “Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $33,900 and $64,200.” We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-CH1 #CIG

Full-time Description Join Our Team! A flexible schedule, paid weekly, working in the community, making a difference, being surrounded by a great team, and maintaining work/life balance: This is what you can expect working at employU! Our team works within the disability community to empower our customers with the knowledge, connections, and the confidence required to achieve independence by establishing a sustainable career. Because we are always expanding, there is always an opportunity for growth for those looking for career advancement. Full-time employees are offered: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Employee Assistance Program (EAP) 401(k) Plan Paid Time Off Paid Holidays Bonus Potential (eligible positions) Flexible work schedule for exceptional work/life balance Pet Insurance Part-time employees may be offered: Dental Insurance Vision Insurance 401(k) Plan Paid Time Off Paid Holidays Basic Life Insurance Employee Assistance Program (EAP) Flexible work schedule for exceptional work/life balance Pet Insurance Want to get a glimpse into the employU atmosphere? Watch this video **************************** Requirements This is primarily a remote position; however, candidates must be available to report to a local Florida office as needed for occasional in-person client services, meetings, or other on-site responsibilities. This is a benefits-eligible position starting at $16.00 per hour, plus bonus. POSITION SUMMARY The Admin Support of Vocational Services position assists with the efficient operation of the Vocational Services program by performing a variety of clerical and administrative tasks such as coordinating client intakes, completing payroll onboarding and associated paperwork. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Completes initial intake referrals via in-person, online or by phone as needed. Completes all plans in electronic system and reviews services at intake with client and parent; uploads associated intake documents into database to include all plans or any other documentation provided at client intake. Enters all client information at intake into database and completes onboarding paperwork and processes. Reviews and writes Monthly Progress Notes and notifies the appropriate staff member when the note is ready to be submitted.? Scans caseload files for missed client contacts for each area; notifies the appropriate staff member of any missed clients. Contacts clients who are disengaged and communicates by sending follow-ups to appropriate staff member. Enters Memorandum of Understanding (MOU) documents for businesses into database and ensures information is accurately entered; ensures MOU's are renewed with the business. Drives clients to various locations as needed. Completes other assigned tasks as directed. POSITION QUALIFICATIONS Competency Statement(s) Job Knowledge Interpersonal Skills Customer Service Skills Communication Organizational Skills Working Independently Time Management SKILLS & ABILITIES Education: High School diploma required; some college including a degree in any field preferred. Experience: No experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching or working within public vocational rehabilitation programs is preferred. Computer Skills: Proficient with Microsoft Suite, Adobe and web-based database systems; CRM experience preferred. Other Requirements: Open availability required: must be available during days, evenings and weekends. Ability to pass a level 2 background check. Must have reliable transportation, a valid driver's license, auto registration, auto insurance. Bilingual is a plus (English / Spanish); ASL is a plus. Confidentiality and the ability to manage multiple deadlines is required. Must have own computer, printer, smartphone with data plan, and high-speed internet connection. SUPERVISION: No supervisory responsibilities. TRAVEL: Travel required to one or more of our local Florida offices, as needed. PHYSICAL DEMANDS AND WORKING ENVIRONMENT These conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Office environment and in the field at various business locations. Physical: Standing, walking, reaching and prolonged periods sitting while driving and working on a computer. Must be able to lift up to 10 pounds as needed. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Hear within the normal audio range with or without correction.

Job DescriptionDescription: Join Our Team! A flexible schedule, paid weekly, working in the community, making a difference, being surrounded by a great team, and maintaining work/life balance: This is what you can expect working at employU! Our team works within the disability community to empower our customers with the knowledge, connections, and the confidence required to achieve independence by establishing a sustainable career. Because we are always expanding, there is always an opportunity for growth for those looking for career advancement. Full-time employees are offered: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Employee Assistance Program (EAP) 401(k) Plan Paid Time Off Paid Holidays Bonus Potential (eligible positions) Flexible work schedule for exceptional work/life balance Pet Insurance Part-time employees may be offered: Dental Insurance Vision Insurance 401(k) Plan Paid Time Off Paid Holidays Basic Life Insurance Employee Assistance Program (EAP) Flexible work schedule for exceptional work/life balance Pet Insurance Want to get a glimpse into the employU atmosphere? Watch this video **************************** Requirements: This is primarily a remote position; however, candidates must be available to report to a local Florida office as needed for occasional in-person client services, meetings, or other on-site responsibilities. This is a benefits-eligible position starting at $16.00 per hour, plus bonus. POSITION SUMMARY The Admin Support of Vocational Services position assists with the efficient operation of the Vocational Services program by performing a variety of clerical and administrative tasks such as coordinating client intakes, completing payroll onboarding and associated paperwork. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Completes initial intake referrals via in-person, online or by phone as needed. Completes all plans in electronic system and reviews services at intake with client and parent; uploads associated intake documents into database to include all plans or any other documentation provided at client intake. Enters all client information at intake into database and completes onboarding paperwork and processes. Reviews and writes Monthly Progress Notes and notifies the appropriate staff member when the note is ready to be submitted.? Scans caseload files for missed client contacts for each area; notifies the appropriate staff member of any missed clients. Contacts clients who are disengaged and communicates by sending follow-ups to appropriate staff member. Enters Memorandum of Understanding (MOU) documents for businesses into database and ensures information is accurately entered; ensures MOU's are renewed with the business. Drives clients to various locations as needed. Completes other assigned tasks as directed. POSITION QUALIFICATIONS Competency Statement(s) Job Knowledge Interpersonal Skills Customer Service Skills Communication Organizational Skills Working Independently Time Management SKILLS & ABILITIES Education: High School diploma required; some college including a degree in any field preferred. Experience: No experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching or working within public vocational rehabilitation programs is preferred. Computer Skills: Proficient with Microsoft Suite, Adobe and web-based database systems; CRM experience preferred. Other Requirements: Open availability required: must be available during days, evenings and weekends. Ability to pass a level 2 background check. Must have reliable transportation, a valid driver's license, auto registration, auto insurance. Bilingual is a plus (English / Spanish); ASL is a plus. Confidentiality and the ability to manage multiple deadlines is required. Must have own computer, printer, smartphone with data plan, and high-speed internet connection. SUPERVISION: No supervisory responsibilities. TRAVEL: Travel required to one or more of our local Florida offices, as needed. PHYSICAL DEMANDS AND WORKING ENVIRONMENT These conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Office environment and in the field at various business locations. Physical: Standing, walking, reaching and prolonged periods sitting while driving and working on a computer. Must be able to lift up to 10 pounds as needed. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Hear within the normal audio range with or without correction.

Job Description The Support Specialist role is to provide clerical, data, and information related technical support to Team Manager/Department Director and members of the assigned team. This is role a hybrid role with a part-time work schedule (Mon-Thurs, 20 hours per week). Essential Functions Effectively utilizes multiple applications to access and extract data for analysis by Clinical Practice Team members. Serve as backup to other Support Specialists and Administrative Assistants. Establish and maintain administrative procedures, files, and records for respective team. Perform complex clerical assignments such as developing forms, establishing, and maintaining appropriate databases, and preparing PowerPoint presentations. Conduct research as required for Team Manager/Department Director and team members. Develop new and special report formats as required. Answer phones and respond to general inquiries regarding departmental policies and procedures. Work with team members to collect data and prepare for accreditation audits. May result in the need to compile data and prepare reports. Additional duties, as assigned. Job Requirements and Qualifications Education: High School Diploma or GED. Experience Requirements: Minimum of four (4) years related clerical or technical support experience. Related coursework at a business school, college or university may be substituted for up to two (2) years' experience. Job Specific Competencies/Skills: Demonstrated high level of proficiency with Word, Excel, database, and other relevant software programs. Work with team members to organize and present data for analysis for continuous quality improvement projects and accreditation (NCQA) and external audits. Demonstrated high level of interpersonal skills both in direct personal interactions and on the telephone. Demonstrated high level of oral and written communication skills. Demonstrated ability to handle a high volume of relatively complex assignments accurately and timely. Demonstrated organizational skills needed to establish office procedures and maintain files and records. Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, schedules, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

The Support Specialist role is to provide clerical, data, and information related technical support to Team Manager/Department Director and members of the assigned team. This is role a hybrid role with a part-time work schedule (Mon-Thurs, 20 hours per week). Essential Functions Effectively utilizes multiple applications to access and extract data for analysis by Clinical Practice Team members. Serve as backup to other Support Specialists and Administrative Assistants. Establish and maintain administrative procedures, files, and records for respective team. Perform complex clerical assignments such as developing forms, establishing, and maintaining appropriate databases, and preparing PowerPoint presentations. Conduct research as required for Team Manager/Department Director and team members. Develop new and special report formats as required. Answer phones and respond to general inquiries regarding departmental policies and procedures. Work with team members to collect data and prepare for accreditation audits. May result in the need to compile data and prepare reports. Additional duties, as assigned. Job Requirements and Qualifications Education: High School Diploma or GED. Experience Requirements: Minimum of four (4) years related clerical or technical support experience. Related coursework at a business school, college or university may be substituted for up to two (2) years' experience. Job Specific Competencies/Skills: Demonstrated high level of proficiency with Word, Excel, database, and other relevant software programs. Work with team members to organize and present data for analysis for continuous quality improvement projects and accreditation (NCQA) and external audits. Demonstrated high level of interpersonal skills both in direct personal interactions and on the telephone. Demonstrated high level of oral and written communication skills. Demonstrated ability to handle a high volume of relatively complex assignments accurately and timely. Demonstrated organizational skills needed to establish office procedures and maintain files and records. Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, schedules, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:This Opportunity:The Community Specialist is primarily responsible for developing a positive relationship with the individual receiving services and their family in a work, home, school, or community setting while assisting them in achieving their personal dreams and goals as designated in the individual goal plans, as well as providing periodic relief to the caregiver.What You'll Do: • Assess each person receiving services for their hopes, dreams, and desires and provide supports that facilitate achievement. • Ensure that the rights of each person receiving services are protected and promoted at all times. Assist people in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates, as well as, provide periodic relief to the caregiver. • Serve as a resource for individual receiving services on community agencies, services, and supports that can meet identified needs/goals. • Supervise, educate, and monitor (as needed) individual receiving services in work, home, school, or community type settings. • Provide one-on-one support as needed to meet the emotional, physical, and medical needs of each person supported. • Maintain a safe environment for community, employees, and individual receiving services by practicing safety procedures. • Facilitate person-centered, effective, positive relationships with individual receiving services using positive approaches that promote self-determination in all areas of life. • Provide input and recommendations into assessment and planning processes, and development of the individual's plan. • Implement person's plan fully including but not limited to respite plan, within the requirements of the service definition, and document as required by the service definition and agency policy. Accurately complete all required documentation, including but not limited to, goal completion, actions toward outcomes, incident reports, timesheets, etc. • Complete daily progress notes and communication log to assure appointments, goals, and interests are met and/or daily documentation. • Assist in maintaining all necessary records, daily attendance, check sheets, production sheets, etc. • Substitute in-house or in the community as demands occur. • Assist new staff and/or current staff with orientation, mentoring, and training. • Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. • Follow service definition guidelines for services being provided. • Perform all other duties as assigned by the supervisor • Driving and travel may be required *The definition of an Innovations direct care worker includes all workers required for compliance with, or delivery of, the relevant Innovations waiver service definitions and the delivery of a unit of Innovations services to individuals in the definition of direct care worker to be applied and shall include only caregivers who are contracted for the Page 230 Session Law 2023-134 House Bill 259 provision of services in a legally appropriate manner. Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Experience working with adults with a mental health diagnosis and/or developmental disabilities | Not RequiredSchedule:Flexible schedule to meet the needs of the people we support (15 hours per week).Target Weekly Hours:15Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 3-6 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped parts prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents. Community Housing Network is building thriving communities and overcoming homelessness and housing instability through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion. Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package. All full-time employees enjoy a rich package of benefits including: Health Insurance Dental Vision Health Care and Dependent Care Flexible Spending 401k Life Insurance Long Term Disability Insurance Voluntary Products: Short Term Disability Insurance, Life Insurance, Pet Insurance, Hospital Indemnity, Critical Illness, Accident Generous Vacation and Medical Leave Time Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain's Cool Place to Work. Executive Support Specialist Department: Operations Reports to: Administrative Operations Supervisor Employment Status Classification: Part-Time Hourly; Non-Exempt (28 hours per week) Hourly Rate: $20.00 - $24.00 per hour Summary: Under the direction of the Administrative Operations Supervisor, the Executive Support Specialist provides dynamic, high-level administrative support to the executive team and board of directors. This role is essential to ensuring smooth daily operations by managing complex schedules, coordinating meetings and events, preparing correspondence and reports, and facilitating clear, timely communication across departments and leadership levels. The ideal candidate thrives in a fast-paced environment, is highly organized, and attention to detail to every task. Essential Functions: Executive Support: Manage complex calendars, schedule meetings, and coordinate travel for five executives. Prepare meeting agendas, take minutes, transcribe notes, and follow up on action items. Assist with confidential correspondence and project tracking. Support executives with data entry, research, and decision-making tasks. Create and maintain a secure, technology-forward filing system for the executive team that protects sensitive information and aligns with organizational privacy policies. Coordinate conferences, travel, and related logistics across the organization, ensuring all details are managed efficiently and accurately. Board Coordination: Coordinate board meeting schedules in alignment with executive calendars. Prepare and set up meeting rooms with necessary materials, equipment, and technology. Attend board and subcommittee meetings to take detailed minutes and transcribe them into formal documents. Prepare and distribute board agendas, minutes, and resolutions. Create and track post-meeting action items to ensure timely follow-through. Maintain organized records of board materials and resolutions in accordance with retention policies. Manage and update the board's SharePoint intranet site, ensuring accessibility and version control. Collaborate with internal departments to gather documentation and updates for board review. Ensure all administrative aspects of board operations are executed with professionalism and precision. Administrative Operations: Handle filing, copying, scanning, and document management. Set up and organize meeting rooms with necessary materials and technology. Prepare monthly expense reports and manage executive mail. Coordinate internal meetings and assist with organizational events. Qualifications and Skills: Proven experience in executive-level administrative support. Strong organizational and time management skills. Excellent written and verbal communication abilities. Ability to work independently and collaboratively across departments. Effectively prioritize and manage multiple tasks in a fast-paced environment, exercising independent judgment and seeking guidance when needed. Proactive and forward-thinking, with strong analytical skills to anticipate needs, solve problems, and inform decision-making. High attention to detail in composing, reviewing, and proofreading materials, establishing priorities, and meeting deadlines. Build and maintain collaborative relationships with staff, executives, and external partners. Proficiency in Microsoft 365 applications (Word, Copilot, Excel, PowerPoint, Outlook, Teams, SharePoint) and ability to leverage technology to streamline workflow and improve efficiency. Reliable transportation, possession of a valid driver's license, and maintenance of automobile insurance coverage that meets organization coverage limit requirements. (Bodily Injury $100,000 each person and $300,000 each occurrence and Property Damage of $100,000 each occurrence). Agency Expectations: Commitment to confidentiality, integrity, and adherence to organizational values. Adhere to agency policies and procedures. Demonstrate exceptional communication and organizational skills. Maintain a positive and respectful attitude. Demonstrate flexible and efficient time management and ability to prioritize workload. Consistently report to work on time and prepared to perform duties of position. Proactively and effectively communicate the knowledge gained from education/trainings/conferences to others in the organization through the use of presentations, emails, and conversations. Execute all duties within the framework of Housing First and trauma-informed care principles. Prioritize cultural understanding, respect, resilience, adaptability, conflict resolution, and resourcefulness. Upholds organizations core values of integrity, inclusion, innovation, passion and vision within our organization and the people we serve. Travel: Travel required within the communities served. CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position. Work Environment and Physical Demands: Primarily in the office with the occasional opportunity to work from home. To work from home, the candidate must have a designated space that allows for privacy. This position is primarily sedentary, but may occasionally require standing, walking, bending, or lifting to set up conference rooms, trainings, or managing office tasks. May be required to work beyond standard business hours to meet organizational needs and for meetings or events. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents. Community Housing Network is building thriving communities and overcoming homelessness and housing instability through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion. Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package. All full-time employees enjoy a rich package of benefits including: Health Insurance Dental Vision Health Care and Dependent Care Flexible Spending 401k Life Insurance Long Term Disability Insurance Voluntary Products: Short Term Disability Insurance, Life Insurance, Pet Insurance, Hospital Indemnity, Critical Illness, Accident Generous Vacation and Medical Leave Time Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain's Cool Place to Work. Executive Support Specialist Department: Operations Reports to: Administrative Operations Supervisor Employment Status Classification: Part-Time Hourly; Non-Exempt (28 hours per week) Hourly Rate: $20.00 - $24.00 per hour Summary: Under the direction of the Administrative Operations Supervisor, the Executive Support Specialist provides dynamic, high-level administrative support to the executive team and board of directors. This role is essential to ensuring smooth daily operations by managing complex schedules, coordinating meetings and events, preparing correspondence and reports, and facilitating clear, timely communication across departments and leadership levels. The ideal candidate thrives in a fast-paced environment, is highly organized, and attention to detail to every task. Essential Functions: Executive Support: Manage complex calendars, schedule meetings, and coordinate travel for five executives. Prepare meeting agendas, take minutes, transcribe notes, and follow up on action items. Assist with confidential correspondence and project tracking. Support executives with data entry, research, and decision-making tasks. Create and maintain a secure, technology-forward filing system for the executive team that protects sensitive information and aligns with organizational privacy policies. Coordinate conferences, travel, and related logistics across the organization, ensuring all details are managed efficiently and accurately. Board Coordination: Coordinate board meeting schedules in alignment with executive calendars. Prepare and set up meeting rooms with necessary materials, equipment, and technology. Attend board and subcommittee meetings to take detailed minutes and transcribe them into formal documents. Prepare and distribute board agendas, minutes, and resolutions. Create and track post-meeting action items to ensure timely follow-through. Maintain organized records of board materials and resolutions in accordance with retention policies. Manage and update the board's SharePoint intranet site, ensuring accessibility and version control. Collaborate with internal departments to gather documentation and updates for board review. Ensure all administrative aspects of board operations are executed with professionalism and precision. Administrative Operations: Handle filing, copying, scanning, and document management. Set up and organize meeting rooms with necessary materials and technology. Prepare monthly expense reports and manage executive mail. Coordinate internal meetings and assist with organizational events. Qualifications and Skills: Proven experience in executive-level administrative support. Strong organizational and time management skills. Excellent written and verbal communication abilities. Ability to work independently and collaboratively across departments. Effectively prioritize and manage multiple tasks in a fast-paced environment, exercising independent judgment and seeking guidance when needed. Proactive and forward-thinking, with strong analytical skills to anticipate needs, solve problems, and inform decision-making. High attention to detail in composing, reviewing, and proofreading materials, establishing priorities, and meeting deadlines. Build and maintain collaborative relationships with staff, executives, and external partners. Proficiency in Microsoft 365 applications (Word, Copilot, Excel, PowerPoint, Outlook, Teams, SharePoint) and ability to leverage technology to streamline workflow and improve efficiency. Reliable transportation, possession of a valid driver's license, and maintenance of automobile insurance coverage that meets organization coverage limit requirements. (Bodily Injury $100,000 each person and $300,000 each occurrence and Property Damage of $100,000 each occurrence). Agency Expectations: Commitment to confidentiality, integrity, and adherence to organizational values. Adhere to agency policies and procedures. Demonstrate exceptional communication and organizational skills. Maintain a positive and respectful attitude. Demonstrate flexible and efficient time management and ability to prioritize workload. Consistently report to work on time and prepared to perform duties of position. Proactively and effectively communicate the knowledge gained from education/trainings/conferences to others in the organization through the use of presentations, emails, and conversations. Execute all duties within the framework of Housing First and trauma-informed care principles. Prioritize cultural understanding, respect, resilience, adaptability, conflict resolution, and resourcefulness. Upholds organizations core values of integrity, inclusion, innovation, passion and vision within our organization and the people we serve. Travel: Travel required within the communities served. CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position. Work Environment and Physical Demands: Primarily in the office with the occasional opportunity to work from home. To work from home, the candidate must have a designated space that allows for privacy. This position is primarily sedentary, but may occasionally require standing, walking, bending, or lifting to set up conference rooms, trainings, or managing office tasks. May be required to work beyond standard business hours to meet organizational needs and for meetings or events. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents. Community Housing Network is building thriving communities and overcoming homelessness and housing instability through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion. Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package. All full-time employees enjoy a rich package of benefits including: Health Insurance Dental Vision Health Care and Dependent Care Flexible Spending 401k Life Insurance Long Term Disability Insurance Voluntary Products: Short Term Disability Insurance, Life Insurance, Pet Insurance, Hospital Indemnity, Critical Illness, Accident Generous Vacation and Medical Leave Time Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain's Cool Place to Work. Executive Support Specialist Department: Operations Reports to: Administrative Operations Supervisor Employment Status Classification: Part-Time Hourly; Non-Exempt (28 hours per week) Hourly Rate: $20.00 - $24.00 per hour Summary: Under the direction of the Administrative Operations Supervisor, the Executive Support Specialist provides dynamic, high-level administrative support to the executive team and board of directors. This role is essential to ensuring smooth daily operations by managing complex schedules, coordinating meetings and events, preparing correspondence and reports, and facilitating clear, timely communication across departments and leadership levels. The ideal candidate thrives in a fast-paced environment, is highly organized, and attention to detail to every task. Essential Functions: Executive Support: Manage complex calendars, schedule meetings, and coordinate travel for five executives. Prepare meeting agendas, take minutes, transcribe notes, and follow up on action items. Assist with confidential correspondence and project tracking. Support executives with data entry, research, and decision-making tasks. Create and maintain a secure, technology-forward filing system for the executive team that protects sensitive information and aligns with organizational privacy policies. Coordinate conferences, travel, and related logistics across the organization, ensuring all details are managed efficiently and accurately. Board Coordination: Coordinate board meeting schedules in alignment with executive calendars. Prepare and set up meeting rooms with necessary materials, equipment, and technology. Attend board and subcommittee meetings to take detailed minutes and transcribe them into formal documents. Prepare and distribute board agendas, minutes, and resolutions. Create and track post-meeting action items to ensure timely follow-through. Maintain organized records of board materials and resolutions in accordance with retention policies. Manage and update the board's SharePoint intranet site, ensuring accessibility and version control. Collaborate with internal departments to gather documentation and updates for board review. Ensure all administrative aspects of board operations are executed with professionalism and precision. Administrative Operations: Handle filing, copying, scanning, and document management. Set up and organize meeting rooms with necessary materials and technology. Prepare monthly expense reports and manage executive mail. Coordinate internal meetings and assist with organizational events. Qualifications and Skills: Proven experience in executive-level administrative support. Strong organizational and time management skills. Excellent written and verbal communication abilities. Ability to work independently and collaboratively across departments. Effectively prioritize and manage multiple tasks in a fast-paced environment, exercising independent judgment and seeking guidance when needed. Proactive and forward-thinking, with strong analytical skills to anticipate needs, solve problems, and inform decision-making. High attention to detail in composing, reviewing, and proofreading materials, establishing priorities, and meeting deadlines. Build and maintain collaborative relationships with staff, executives, and external partners. Proficiency in Microsoft 365 applications (Word, Copilot, Excel, PowerPoint, Outlook, Teams, SharePoint) and ability to leverage technology to streamline workflow and improve efficiency. Reliable transportation, possession of a valid driver's license, and maintenance of automobile insurance coverage that meets organization coverage limit requirements. (Bodily Injury $100,000 each person and $300,000 each occurrence and Property Damage of $100,000 each occurrence). Agency Expectations: Commitment to confidentiality, integrity, and adherence to organizational values. Adhere to agency policies and procedures. Demonstrate exceptional communication and organizational skills. Maintain a positive and respectful attitude. Demonstrate flexible and efficient time management and ability to prioritize workload. Consistently report to work on time and prepared to perform duties of position. Proactively and effectively communicate the knowledge gained from education/trainings/conferences to others in the organization through the use of presentations, emails, and conversations. Execute all duties within the framework of Housing First and trauma-informed care principles. Prioritize cultural understanding, respect, resilience, adaptability, conflict resolution, and resourcefulness. Upholds organizations core values of integrity, inclusion, innovation, passion and vision within our organization and the people we serve. Travel: Travel required within the communities served. CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position. Work Environment and Physical Demands: Primarily in the office with the occasional opportunity to work from home. To work from home, the candidate must have a designated space that allows for privacy. This position is primarily sedentary, but may occasionally require standing, walking, bending, or lifting to set up conference rooms, trainings, or managing office tasks. May be required to work beyond standard business hours to meet organizational needs and for meetings or events. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Job Description OPERATIONS SUPPORT STAFF JOB PURPOSE: The Operations Support position is responsible for direct client care and Operations Support Staff are responsible for the general support and mentoring for clients. They will maintain a professional relationship that supports the company's mission statement and company vision at all times. A. Job Duties and Responsibilities 1. Follow the company's policies, procedures, and protocols. 2. Types and performs data entry as needed for communication purposes. 3. Organizes and upload documents to client files (if applicable). 4. Conforms to all necessary quality assurance standards. 5. Drug tests clients effectively according to Waived Testing procedures. 6. Greets scheduled visitors and coordinates to appropriate area or person. 7. Follows up with facility rules and expectations, helps clients comply with contracts. 8. Organizes cleaning supplies and materials. 9. Makes copies of printed materials. 10. "Observe and Report" for overall client care. 11. Performs all necessary documentation regarding clients (i.e. rounds q 30m, vitals). 12. Communicates effectively Program Director about Operations Support competency and completion of job duties and responsibilities. B Expectations 1. DEPENDABILITY - Employee can be counted on to complete assigned tasks in a timely manner with little supervision. Accepts responsibility when necessary to see that the job gets done. 2. ATTENDANCE AND PUNCTUALITY - Is prompt and on time for work, assignments and meetings. Notifies supervisor prior to lateness or absence. Understands that excess absences pose a hardship on other employees. 3. JOB SKILLS AND KNOWLEDGE - Employee completes all chart related documents and correspondence for assigned clients in a timely manner. 4. QUANTITY AND QUALITY OF WORK - Cares about the quality and accuracy of work being produced. Accepts responsibility for completing job tasks. Uses time productively and efficiently. 5. ATTITUDE - Demonstrates a cooperative, positive, and enthusiastic attitude toward fellow employees, clients and visitors. Maintains a positive attitude in carrying out assignments and is helpful and courteous to fellow employees. 6. CONFIDENTIALITY - Know and follows confidentiality law and procedures always. 7. COMMUNICATION SKILLS-Is effective in written and oral expression. Demonstrates proper telephone etiquette and able to communicate easily with clients, referral sources, and visitors in an appropriate manner. Relates to clients and co-workers in a respectful and professional manner. 8. CONDUCT - Conducts one's self in a manner consistent with the agency's code of ethics and code of conduct. Shows professionalism in office setting. 9. FLEXIBILITY / HANDLING EMERGENCIES - Responds well to changing situations or routines. Handles crises calmly and professionally. C. Competencies To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. 1. Individual is knowledgeable of and enforces policies, procedures, and protocols. 2. Individual is proficient in typing and performing data entry as needed for communication purposes 3. Individual can organize and upload documents to client files. (if applicable) 4. Individual conforms to all necessary quality assurance standards. 5. Individual is efficient and follows Waived testing procedures when performing drug tests on clients. 6. Individual greets scheduled visitors and is efficient in coordinating to appropriate area or person. 7. Individual is consistent on following up with facility rules and expectations and helps clients comply with contracts. 8. Individual can maintain a clean and orderly facility. 9. Individual is efficient in using printers and making copies. 10. Individual is thorough and consistent in "Observing and Reporting" for overall client care 11. Individual can Perform all necessary documentation regarding clients. 12. Individual has effective Communication with Program Director about Operations Support competency and completion of job duties and responsibilities. D. Minimum Qualifications Education / Experience Has a high school diploma or equivalent F. Knowledge An acute understanding of counseling and other treatment procedures for alcoholism and drug addiction related problems. A knowledge of regulations concerning alcoholism and drug addiction treatment. Working knowledge of alcoholism and drug addiction and treatment procedures for such illness. Job Type: Full-time Pay: $17.00 per hour Schedule: 8 hour shift 1st shift Experience: Behavioral health: 1 year (Preferred) License/Certification: Driver's License (Required) Work Location: In person