CTG jobs in Cincinnati, OH - 29 jobs

Description Tyler Technologies is seeking a temporary Recruiter to join our Talent Acquisition team! We are committed to delivering the very best customer service to our business partners and to providing top-notch experience for our applicants and candidates. This role will work primarily to fill corporate positions with Marketing, Finance, and IT, along with the potential to work on roles within HR and Legal. Our Talent Acquisition team works together and there may be times when this position will work on other positions, from software engineering to client success. A successful candidate for this position is willing and interested to dive in and help wherever they can be of service. Responsibilities Manage full life cycle of the recruiting process Qualify job requirements, establish the search strategy/approach based on deep knowledge of business needs and the larger talent market Learn and use all the technology tools at hand effectively including our ATS (Jobvite) and our HRIS (UKG). Ensure timely communication with candidates and hiring managers Review applicants and proactively source candidates using databases, social media, networking events, and other sources Conduct in-depth interviews to evaluate candidates Present offers, explain and negotiate compensation packages and start dates Participate in on campus recruiting activities including career fairs, campus presentations, on campus interviews, networking events, etc. Be an ambassador for our employment brand (Always Be Recruiting!) Evangelize our employee referral program (Everyone is a Recruiter!) Educate candidates about Tyler Technologies: our culture, benefits and expectations of the organization Develop and nurture pipelines of qualified candidates to meet ongoing and future business demands Qualifications 3+ years of full life cycle recruiting experience At least 2 years of experience working within a corporate recruiting environment working with senior level hiring managers Strong prioritization and customer service skills Passionate about identifying and hiring high caliber talent Positive attitude, highly collaborative, and strong work ethic and sense of integrity Natural sense of urgency, results-oriented Highly poised with the ability to partner and interface with all levels of management and leadership Experience with recruiting tools and systems (Jobvite experience would be a huge plus) Excellent verbal and written communication skills Experience prioritizing and managing multiple job openings Track record of success in sourcing and engaging high caliber, passive talent

Responsibilities Develop a strategic sales plan for standalone Permitting & Licensing Pro, My Civic, and Meeting Manager to Cities, Towns, Villages, Counties, Special Districts, and other Municipalities within geographic territory. Successfully builds relationships with targeted audiences to sell Tyler products and services. Generates sales within assigned strategic accounts and/or geographic territories. Manages long and complex sales cycles from lead generation to close of sale. Involved in negotiating the initial sales contract. Travels to customer locations and applicable trade shows or on-site demonstrations. Assists with the preparation of RFP responses. Meets a pre-set annual sales quota. Leverage knowledge of Tyler's products and services and identify and build relationships with targeted audiences to successfully sell Tyler's products and services. Manage the sales cycle in order to respond/act in a timely manner. Communicate effectively with internal staff as well as existing and potential clients. Show professionalism when dealing with all aspects of internal and external relationships. Available to travel up to 50%. Performs other duties as assigned. Qualifications Bachelor's degree preferred. Experience selling products and services to Local Government a plus. Previous experience working in a sales CRM required. Proven ability to conduct discovery/needs analysis with prospective clients and develop a successful action plan. Must possess a competitive drive and results-oriented approach. Exceptional written and verbal communication skills. Excellent presentation skills. Previous public speaking experience is a plus. Detail Oriented taking full ownership of planning, prospecting, proposals, and sales performance in assigned territory. Must be a self-starter in addition to a team player. Ability to establish and maintain effective working relationships with clients and employees required. Must possess general computer (PC) literacy and proficiency with MS Office products. Must possess a valid driver's license.

**About the job:** **ServiceNow Admin /Developer** [ + Perform daily, weekly, monthlysystem monitoring, verifying the integrity and availability of ServiceNowapplications + Collaborate with Platform and Delivery teams to perform ServiceNow upgrades and patching. Coordinatesystem updates across different instances, ensure latest patches, andconfiguration changes + Assist with reportconfiguration, dashboards, and maintenance and performs operationaladministrative tasks, as needed + Actively collaborates withother teammates to perform code reviews, discuss new developments andprojects, and shadow other junior admins/developers as needed + Support the administration for Production and non-prod instances + Collaborate with the ProductionSupport and ServiceNow Operation teams to monitor support cases + Document administrativeprocesses and issues resolution + Working with business linestakeholders to develop clear requirements. + Participate in the daily scrummeeting and other related Agile ceremonies + Responsible for performingdaily administration, issue resolution, and troubleshooting of the ServiceNow platform for any reported problems across all instances. **What you will bring** + 3+ Years' experience with ServiceNow Platform Administration + 3+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge,Service Catalog, ITOM/CMDB + Current ServiceNow SystemAdministrator certification required + Strong experience in systemadministration and JavaScript + Ability to troubleshoot complextechnical issues + Experience diagnosingperformance related issues + Agile experience + Current ServiceNow SystemAdministrator (CSA) certification required + Priority consideration given tocandidate that possess a current ServiceNow Certified ImplementationSpecialist (CIS) for SPM and/or APM certification **Desired Skills** + ServiceNow Development and Administration/Integration + ServiceNow CertifiedApplication Developer + ITIL v3 or ITIL v4 **Education:** + Bachelor-s or Master-s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field. **Life at Sogeti** - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work options + 401(k) with 150% match up to 6% + Employee Share Ownership Plan + Medical, Prescription, Dental & Vision Insurance + Life Insurance + 100% Company-Paid Mobile Phone Plan + 3 Weeks PTO + 7 Paid Holidays + Paid Parental Leave + Adoption, Surrogacy & Cryopreservation Assistance + Subsidized Back-up Child/Elder Care & Tutoring + Career Planning & Coaching + $5,250 Tuition Reimbursement & 20,000+ Online Courses + Employee Resource Groups + Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being + Disaster Relief Programs **About Sogeti** Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation. **Become Your Best** | ************* **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant ************************************************************************** Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [90 to 110]. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company-s sole discretion, consistent with the law. Sogeti is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

**About the job:** Development Skills in Java, .Net, or Full stack **What you will do at Sogeti:** + Development skills in any of the following + Java + .net + react + java Script + Angular **Education:** + Bachelor-s or Master-s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field. **Life at Sogeti** - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work options + 401(k) with 150% match up to 6% + Employee Share Ownership Plan + Medical, Prescription, Dental & Vision Insurance + Life Insurance + 100% Company-Paid Mobile Phone Plan + 3 Weeks PTO + 7 Paid Holidays + Paid Parental Leave + Adoption, Surrogacy & Cryopreservation Assistance + Subsidized Back-up Child/Elder Care & Tutoring + Career Planning & Coaching + $5,250 Tuition Reimbursement & 20,000+ Online Courses + Employee Resource Groups + Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being + Disaster Relief Programs **About Sogeti** Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation. **Become Your Best** | ************* **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant ************************************************************************** Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [75 to 100k]. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company-s sole discretion, consistent with the law. Sogeti is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

**About the job:** Our team represents Capgemini, a global leader in business technology transformation for more than 55 years. Capgemini addresses the entire breadth of business needs, from strategy and design to managing operations with deep industry expertise and command of fast-evolving fields including cloud, data artificial intelligence, connectivity, software, digital engineering and platforms. Capgemini partners with companies to transform and manage their business by unlocking the value of technology. The career opportunities we offer are endless, and we provide extensive mentoring and coaching opportunities to our teammates so we can continue to be the best in the industry. **What you will do at Sogeti:** + Manage a portfolio of 1-3 strategic accounts + The ability to develop profitable business from our managed accounts, has overall accountability achieving booking, revenue and profitability objectives for the account, both within the Americas and globally. + Understands the key influencers within the client organization, quickly identifies client culture and decision-making process, and balances professional manner to suit client requirements + Works cross collaboratively with our solutions teams to develop a pipeline of new opportunities in addition to extensions and expansions of existing contracts + Works across all of Capgemini-s business lines and across all of the client-s functional areas, to bring the full suite of Capgemini offerings to the client and continually increase value to the client + Provide escalation point for the customer and work with Managers from other service lines within Capgemini to ensure that service provision meets both SLAs & expectations + Ensure that Capgemini is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bids **What you will bring:** + 5 years of experience serving clients, preferably with clients >$5b in size + Minimum of 10 years- experience in selling complex, IT services/customized technology services + 5 years or greater of recent experience selling technology consulting services for a Tier 1 or 2 global services provider + Comprehensive understanding of targeted industry business environments, issues and the trends affecting technology spend + A well-documented track record of achieving annual sales quotas, managing delivery excellence and building strong client relationships **Education:** + Bachelor-s or Master-s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field. **Life at Sogeti** - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work options + 401(k) with 150% match up to 6% + Employee Share Ownership Plan + Medical, Prescription, Dental & Vision Insurance + Life Insurance + 100% Company-Paid Mobile Phone Plan + 3 Weeks PTO + 7 Paid Holidays + Paid Parental Leave + Adoption, Surrogacy & Cryopreservation Assistance + Subsidized Back-up Child/Elder Care & Tutoring + Career Planning & Coaching + $5,250 Tuition Reimbursement & 20,000+ Online Courses + Employee Resource Groups + Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being + Disaster Relief Programs **About Sogeti** Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation. **Become Your Best** | ************* **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant ************************************************************************** Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $140,000-$160,000. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company-s sole discretion, consistent with the law. Sogeti is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

Description The Conversion Manager oversees data conversion projects by defining scope with stakeholders, managing and mentoring a team of conversion programmers, and ensuring alignment with implementation processes. Key technical requirements include PL/SQL experience and strong understanding of database structures, while the role demands excellent communication skills to bridge technical and business teams. The position involves establishing Agile procedures, meeting conversion deadlines, and continuously improving processes to reduce project complexity. Responsibilities Works with stakeholders to define and control conversion scope. Develop and execute comprehensive strategies to improve conversion framework and QA processes. Establish KPI's, track key metrics, and create reports to monitor quality and progress for all projects. Research and define strategy for leveraging Cloud Native ETL applications. Ability to review and understand PL/SQL code. Manages team members: coaching, one on one's, goal setting, reviews, hiring, etc. Works closely with implementation management to ensure teams and processes align. Answers conversion questions regarding future sales. Assists team members with efficient and effective conversions. Has a strong understanding of specific business application and table structure. Ability to communicate complex technical and data issues on both the technical and business sides. Oversees training and mentoring of new conversion programmers. Schedules and assists team members to meet conversion deadlines. Identifies tools, programs, and processes to continually reduce conversion scope and complexity. Uses good communication skills to correspond with clients and internal staff. Establishes and supports Agile conversion procedures and documents for conversion team. Works with Development to ensure proper communication on tools and table changes. Stays aware of current technology trends and implements where applicable. Qualifications PL/SQL experience Computer Science degree or applicable experience. Exceptional customer service skills. Excellent verbal and written communication skills. Strong decision-making, analytical and problem-solving skills particularly in data conversion. Ability to lead a diverse staff in numerous locations. Understanding of the business rules of the specific product.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Job Overview Senior ServiceNow BA SME has depth of knowledge of the ServiceNow CMDB and CSDM modules. A client-facing role works with engagement team to develop and implement CMDB and CSDM solutions. Job Details * 2+ Years experience working with ServiceNow CMDB/CSDM Solutions * Ability to take complex technical specifications and articulate to a customer in business logic * Familiar with SOW/Contracts and understands milestones and scope * Ability to take business logic from customer and translate to technical terms and stories for development * Comfortable leading workshops to demo ServiceNow features, walk through process, and collect requirements * Comfortable leading training client learning personas * Comfortable conducting guided UAT sessions and customer UAT stakeholders * Understands project risks, issues, actions, and decisions and communicates via appropriate channels * Pre-prep workshops and lead workshops with demos, decks * Document client meeting notes for wide audience * Create workshop materials, end user guides, playbooks, user stories * Proficient with agile lifecycle * Resourceful: not letting blockers get in the way; ability to use ServiceNow Docs, NowCreate * Proactive; meets deadlines; works independently Core Skills * Interacts with customers in a professional manner * Meets quality standards with attention to detail for client benefit * See scope creep and handle via appropriate channels Ability to Produce * Base Requirements * Technical Requirements * Requirement Analysis * Process Documentation * ServiceNow Stories * ServiceNow Demos Key Requirements Knowledge Required * MS Office (Word, Excel) * ITIL 4 * ServiceNow CSA Certification * (2) CIS Certifications * ServiceNow CMDB/CSDM The base compensation range for this role in the posted location is: $113,000 to $132,000 Base Pay USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Job Summary The ServiceNow SIAM Business Analyst is a client-facing expert responsible for designing, implementing, and optimizing Service Integration and Management (SIAM) frameworks using the ServiceNow platform. This role combines deep knowledge of SIAM operating models and ServiceNow capabilities across the ServiceNow platform to assess and deliver integrated, multi-supplier service environments that meet business and technical requirements. Key Requirements Responsibilities Support the definition and implementation of SIAM frameworks within ServiceNow, including service definitions, SLAs, and critical metrics. Collaborate with engagement teams to translate business needs into technical requirements and ServiceNow workflows. Develop and maintain Service Management Manuals (SMMs) and supporting documentation for SIAM delivery. Configure and integrate ServiceNow modules relevant to SIAM, such as Incident, Problem, Change, Service Catalog, Supplier Management, and Service Level Management. Provide guidance on industry best practices and ensure alignment with ITIL and SIAM principles. Design and implement dashboards and performance analytics to monitor service delivery and supplier performance. Support onboarding and configuration of Managed Service Providers (MSPs) and ensure seamless integration with middleware platforms. Participate in governance forums and contribute to continuous improvement initiatives across service towers. Required Qualifications Proven experience in SIAM and ServiceNow solution design and implementation. Strong understanding of ServiceNow platform, architecture and modules relevant to SIAM. Expertise in business and technical writing for client-facing documentation. Familiarity with infrastructure, networks, databases, and web technologies. Excellent communication and stakeholder engagement skills. Ability to work independently and proactively address integration challenges. Ability to work with clients and stakeholders of all levels. Ability to conduct SIAM/ServiceNow maturity and healthcheck assessments. Ability to create engagement documentation and collateral. Preferred Qualifications Knowledge and expertise of the methods defined within the Service Integration and Management Book of Knowledge (SIAMBoK). ServiceNow Certified System Administrator (CSA) and Implementation Specialist certifications. Experience with multi-vendor environments and service integrator models. Knowledge of governance frameworks and performance metrics. The base compensation range for this role in the posted location is: $115,000 to $130,000 Base Salary USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Description We are seeking a Senior Technical Recruiter to join our team! We are committed to delivering the very best service to our business partners and to providing our applicants and candidates a top-notch experience. Can you find a needle in a haystack? Do you love making sure that both your hiring managers and candidates have exceptional experiences? Want to be a part of a very mission-focused, stable, and growing company? Are you nodding and thinking this sounds like you? If so, we'd love to hear from you. Note about Work Arrangement: we would ideally like someone for this role to work hybrid (1-2 day per week) out of one of our offices where we already have some recruiting team members. Those include Lawrenceville, Georgia, Yarmouth, Maine, Herndon, Virginia, Overland Park, Kansas, Lubbock, Texas, or Dayton (Moraine), Ohio. You can learn more about our offices here: ******************************************************** Responsibilities Manage full cycle high volume recruiting process Qualify job requirements, establish the search strategy/approach based on deep knowledge of business needs and the larger talent market Ensure timely communication with candidates and hiring managers Review applicants and proactively source candidates using Jobvite, social media, networking events, and other sources Manage daily tasks including meeting with managers and handling new requisition intake, high-volume prospecting, conducting interviews, and thoroughly vetting and qualifying candidates Analyze key market trends and opportunities to better inform your work Present offers, explain and negotiate compensation packages and start dates Participate in on-site recruiting activities including career fairs, campus presentations, on-campus interviews, networking events, etc. Be an ambassador for our employment brand Evangelize our Employee Referral Program Educate candidates about Tyler Technologies: our culture, benefits and expectations of the organization Help plan and facilitate intern and new hire events and programming Qualifications 5+ years of full life-cycle recruiting experience 2+ years of technical recruiting experience Strong prioritization and customer service skills Passionate about identifying and hiring high caliber talent Positive attitude, highly collaborative, and strong work ethic and sense of integrity Natural sense of urgency, results-oriented Highly poised with the ability to partner and interface with all levels of management and leadership Experience with recruiting tools and systems (LinkedIn Recruiter, applicant tracking systems, etc.) Experience using the Employ Suite (Jobvite, Talemetry, Intelligent Messaging, Analytics) is a significant plus Excellent verbal and written communication skills Experience managing multiple job openings

Description The Manager - Implementations position is a leadership role within the Professional Services department, responsible for guiding a team of project managers and consultants in the successful delivery of Tyler's software solutions. This position ensures that implementation projects are executed with consistency, professionalism, and efficiency by supporting team development, removing obstacles, and fostering a culture of accountability and continuous improvement. The Manager promotes autonomy and ownership among team members, provides direct and constructive feedback, and is comfortable addressing performance challenges and change. This role plays a critical part in ensuring implementation projects are completed on time and within budget, while maintaining a strong focus on staff well-being and client satisfaction. The Manager collaborates with internal stakeholders to refine implementation practices, supports project teams in executing deliverables, and works closely with Client Success to transition satisfied, referenceable customers after go-live. The Manager - Implementations oversees the full lifecycle of software implementation projects, leading a team of consultants to ensure timely, high-quality delivery aligned with client and business goals. This role manages resource allocation, team performance, and cross-functional collaboration, driving operational efficiency and continuous improvement across implementation practices. With accountability for both client satisfaction and financial outcomes, the Manager plays a pivotal role in enhancing customer relationships, supporting revenue generation, and contributing to strategic planning. Their leadership directly influences team effectiveness, project success, and the overall growth and reputation of the organization. Responsibilities• Supervise, coach, and support a team of implementation consultants, ensuring high performance, professional development, and adherence to implementation methodologies. • Manage the full implementation cycle for assigned software solutions, from project planning through go-live, ensuring successful delivery on time, within budget, and to defined quality standards. • Provide advanced guidance and direction to implementation staff to ensure minimal disruption due to technical or product-related issues. • Conduct regular performance feedback sessions, reviews, and coaching conversations; address underperformance constructively and support growth. • Recruit, develop, and retain high-performing individuals, cultivating a best-in-class implementation team. • Align consultant resources with project demands, considering experience, skillsets, scope complexity, and team revenue goals. • Oversee staff utilization, monitor productivity, and take corrective action to meet department and company performance objectives. • Mentor consultants on best practices, complex product functionality, and proper implementation techniques. • Lead the development and continuous improvement of implementation processes, tools, templates, and best practices; share enhancements across teams. • Collaborate with Project Managers, Product Managers, Conversion Engineers, Trainers, and Support to resolve escalated and critical implementation issues. • Participate in and contribute to pre-sales activities, including scope validation, proposal estimates, RFP responses, and client presentations. • Assist in drafting and reviewing Statements of Work, staffing plans, and implementation timelines. • Partner with Sales to identify add-on opportunities and ensure smooth transitions between sales, implementation, and customer success teams. • Establish and maintain strong relationships with cross-functional departments to ensure alignment and resource commitment. • Travel to client sites as necessary (up to 30%) to support high-priority engagements or escalated issues. • Forecast and track team revenue, manage billing milestones, and monitor financial performance against targets. • Champion a team-oriented culture and lead regular meetings or initiatives (e.g., community development sessions, implementation summits) to foster collaboration and innovation. • Oversee special implementation-related initiatives assigned by leadership (e.g., LMS, Datamart). • Maintain accountability for project deliverables, contract compliance, and overall customer satisfaction throughout implementation. • Conduct periodic project audits to ensure alignment with project scope, timelines, and deliverables. • Support strategic planning by providing input on budgets, staffing forecasts, and team development plans. • Represent Tyler's core values by promoting integrity, innovation, superior service, and exceeding client expectations in all engagements. • Perform other duties as assigned. Complexity The Manager - Implementations operates in a highly dynamic and complex environment, managing multiple concurrent software implementation projects across diverse client portfolios. This role requires balancing strategic oversight with tactical execution, coordinating cross-functional resources, and adapting to varying levels of project scale, scope, and risk. The complexity is heightened by the need to manage both internal staff performance and client satisfaction, while maintaining strict adherence to timelines, budgets, and quality standards. The Manager must navigate technical challenges, evolving product requirements, and stakeholder expectations while driving continuous process improvement and leading change across the team and organization.Qualifications• 3-5 years of implementation and project management experience within a software company or division. • A minimum of a B.S. or B.A. degree or equivalent experience is required. • Exceptional conflict resolution, negotiation, business, and customer service skills including the experienced partnering successfully with clients on technical needs and delivering sales solutions tailored to client needs. • PMP is strongly preferred. • Seven or more years' experience in managing client relationships/software projects. • At least 5 years of technical software experience with proven success in assisting clients with utilizing new solutions. • Implementation of solutions preferred. • Strong knowledge and understanding of PMI standards to conducting projects. • Strategic planning, organizational and time management skills including strong people management and project management experience involving the ability to manage multiple projects of various size, scope, and complexity simultaneously. • Appraisal and tax or related industry knowledge including appraisal and tax software/product experience is preferred. • Exceptional interpersonal, collaboration and relationship building skills including the ability to build and maintain meaningful, trusting, and strategic internal/external client relationships across the organization. • Prior experience interviewing, hiring, managing, leading, coaching, mentoring, and developing staff. • Ability to strategically plan and establish business, client and staff goals and ensure successful goal achievement. • Demonstrate prior success with recommending and implementing process improvements and best practices to senior leadership. • Advanced research, decision making and problem resolution skills including root cause analysis and resolving the most complex issues. • Proficient with Microsoft Office including MS Project • Excellent verbal, written and technical communication skills including tailoring messages strategically to technical and non-technical client, staff, management, leadership, and executive audiences. • Must be able to travel approximately 30-50% and provide reliable transportation and carry/maintain personal liability insurance on vehicle

**About the job:** Key Responsibilities Architect and design end-to-end data solutions using Palantir Foundry, including ontology modeling, pipeline development, and operational workflows. Collaborate with business and technical teams to translate requirements into scalable data models and applications. Lead the integration of diverse data sources (structured and unstructured) into Foundry, ensuring data quality, lineage, and governance. Develop and enforce best practices for data modeling, pipeline orchestration, and application deployment within the Palantir ecosystem. Provide technical leadership and mentorship to junior developers and engineers working on Palantir projects. Partner with security and compliance teams to ensure data privacy, access control, and regulatory compliance. Stay current with Palantir platform updates and emerging technologies to continuously improve solution design and performance. Required Qualifications Bachelor-s or Master-s degree in Computer Science, Engineering, Data Science, or a related field. 3+ years of experience working with Palantir Foundry, including ontology design, code repositories, and pipeline development. Strong understanding of data architecture, ETL/ELT processes, and cloud platforms (e.g., AWS, Azure, GCP). Proficiency in Python, PySpark, SQL, Experience with data governance, security models, and access control in enterprise environments. Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders. Preferred Qualifications Palantir Foundry certification or equivalent hands-on experience. Experience in defense, aerospace, healthcare, or government sectors. Familiarity with DevOps practices, CI/CD pipelines, and agile methodologies. Knowledge of AI/ML integration within Palantir workflows. Familiarity with JavaScript or TypeScript. **Life at Sogeti** - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work options + 401(k) with 150% match up to 6% + Employee Share Ownership Plan + Medical, Prescription, Dental & Vision Insurance + Life Insurance + 100% Company-Paid Mobile Phone Plan + 3 Weeks PTO + 7 Paid Holidays + Paid Parental Leave + Adoption, Surrogacy & Cryopreservation Assistance + Subsidized Back-up Child/Elder Care & Tutoring + Career Planning & Coaching + $5,250 Tuition Reimbursement & 20,000+ Online Courses + Employee Resource Groups + Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being + Disaster Relief Programs **About Sogeti** Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation. **Become Your Best** | ************* **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant ************************************************************************** Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [110 to 125k]. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company-s sole discretion, consistent with the law. Sogeti is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

**The Business Development Executive (BDE) role is an experienced, aggressive sales professional; the main responsibility includes sourcing and selling new business for Sogeti, part of Capgemini. You will cultivate and grow partnerships with clients to support them in advancing their programs. You will work cross-functionally with stakeholders and negotiate with clients to drive projects forward leveraging our services.** **Candidates must be located in the Cincinnati Ohio or Louisville Kentucky area working with our South West Ohio office with.** **Job Description: Business Development Executive** **- Expand Sogeti's portfolio of solutions and professional services within the SWO Division, focusing on key clients based in South West Ohio, Ky, and Tn.** **- Strategize, plan, and execute business development and solution sales.** **- Originate and qualify leads via cold-calling, networking, social media, events and/or other sources and develop relationships with C level executives within targeted accounts.** **- Engage with Sogeti's Technology leaders and solutions experts to deliver cutting edge solutions to clients.** **- Maintain and grow client relationships.** **- Induce solutions and ideas to help clients improve their business performance.** **- Work in an entrepreneurial environment with a high level of senior management access.** **- Network and build relationships internally and externally with Sogeti consultants and clients.** **Key Qualifications:** **- experience in business development roles selling IT solutions and services** **- A strong local network of clients in the local geography** **- Experience with the consultative sales approach in analyzing challenges of potential clients and conveying ROI and TCO concepts to CXO level management** **- Good understanding of targeted industry business environments, issues and the trends affecting technology spend** **- A well-documented track record of achieving annual sales quotas of $10MM+ ($20MM preferred)** **- Excellent oral and written communication skills and outstanding presentation skills** **- Experience with Sales pipeline reporting, forecasting and related CRM tools** **- Ability to work in a global organizational and service delivery environment** **- Demonstrated commitment to stay abreast of industry trends and technical advancements within the industry sectors and enterprise markets** **- Ability to work in a fast paced, competitive sales culture** **- High level of personal and professional integrity** **Life at Sogeti - We support all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:** **- Flexible work** **- Healthcare including dental, vision, mental health, and well-being programs** **- Financial well-being programs such as 401(k) (matched 150% up to 6%) and Employee Share Ownership Plan** **- 100% Company-paid mobile phone plan** **- 3 weeks Personal Time Off (PTO) and 7 Paid Holidays** **- Paid parental leave** **- Family building benefits like adoption assistance, surrogacy, and cryopreservation** **- Social well-being benefits like subsidized back-up child/elder care and tutoring** **- Mentoring, coaching and learning programs** **- Continuing Education: $12,000 Annual Tuition Reimbursement plus access to over 20,000 online courses and certifications through Capgemini University, as well as Coursera and Degreed.** **- Programs for Counseling, Support, Health and Fitness perks, Auto discounts and much, much more!** **- Employee Resource Groups** **- Disaster Relief** **About Sogeti** Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation. **Become Your Best** | ************* **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant ************************************************************************** Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 100 to 140k plus benefits and Commission. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company-s sole discretion, consistent with the law. Sogeti is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. * Must be a US Citizen Due to Client Constraints * General Requirements: * U.S Citizenship * Education: Associate's Degree or higher preferred * Experience: 3+ Years in a 24x7 security operations environment * Certifications: Security industry specific certifications are a plus (CEH, GCIH, GCFA, OSCP etc.) * WS CCP certification or MS AZ900 certification is a plus * Demonstrated experience with event detection, triage, analysis, and response including: * Investigative Process, Remediation Techniques, Log Analysis, Host-based Analysis, Network Traffic Analysis, Email Analysis, OSINT, Cyber Kill Chain, MITRE Experience: * AWS Cloud Security * SIEM platforms, such as Devo, Elastic, Splunk, QRadar, etc. * Various Endpoint protection platforms, such as Cybereason, CrowdStrike, Tanium, etc. * Various ticketing systems, such as ServiceNow, Archer, etc. * Various SOAR platforms, such as Cortex XSOAR, Siemplify, etc. * Knowledgeable regarding computing concepts, such as networking, scripting, etc. * Experience with current cyber threats and the associated tactics, techniques, and procedures used to infiltrate computer networks * Experience in computer intrusion analysis and incident response * Computer network surveillance/monitoring * Knowledge and understanding of network protocols, network devices, various operating systems, and secure architectures Job Description - Grade Specific The base compensation range for this role in the posted location is: $65,586-$121,980. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. The Senior Security Analyst supports the governance of service provider activities in the enterprise security program, monitoring and escalating problems and providing information on security issues. Undertakes security assurance and audit activities to ensure compliance and to identify risks and opportunities. Provides information to senior managers and executives to ensure that they are aware of any security-related risks or opportunities. Provides subject matter expertise, consultancy and training in security-related matters. Must be able to function in a fast-paced, multi-vendor outsourced environment, facilitating conference calls among other subject matter experts and the client. Your Responsibilities: Handles monthly reporting duties for the Information Risk Management team; Facilitates audit planning and audit remediation activities of the service providers, leading calls and documenting and reporting progress; Has familiarity with Security technologies and controls; Expertise not required, but ability to escalate to more senior subject matter experts is important. Develops work plans to structure solutions and communications; Able to involve client and vendor staff appropriately in resolving Security problems; Participates effectively within the business' Security governance framework; Tracks the corrective and preventive actions being taken to improve Security to closure. Possess strong communication skills to communicate technical and security risk information to management. Your Experience: Ability to self-manage with little interaction from other management staff. Flexible and able to adapt to manage a fast-changing environment. Ability to solve complex issues and provide recommendations and advice regarding remediations. Security architecture, security software, or security policy experience Ability to organize agendas, lead conference calls, and track action items to completion. Security and Audit certifications such as SSCP, CISSP, CISA, CISM, CGEIT, CRISC, Security + are preferred. Job Description - Grade Specific The base compensation range for this role in the posted location is: $65,586-121,980. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions. Key Qualifications Overview Key Responsibilities * Requirements Gathering & Analysis leads workshops to collect and document business and technical requirements. * Translate complex technical specifications into business logic and vice versa. * Collaborate with stakeholders to evaluate ServiceNow capabilities and enhancements. * Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks. * Document enhancement requests and technical specifications. * Maintain clear communication with stakeholders regarding status updates and feasibility assessments. * Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. * Partner with ServiceNow developers and provisioning analysts to ensure alignment of business and technical objectives. * Support UAT sessions and training for various client personas. * Agile & Delivery Support Write user stories to be configured by technical developers. * Work within Agile frameworks to support sprint planning and execution. * Proactively identify risks, issues, and blockers and communicate through appropriate channels. * Ensure deliverables are complete, consistent, and aligned with customer expectations. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field. 3+ years of experience as a Business Analyst or Product Specialist in ServiceNow environments. ITIL Foundation Certification (v4). Strong oral and written communication skills. Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate. Preferred Qualifications Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC). Familiarity with Common Services Data Model and Strategic Portfolio Management. Ability to work independently and manage multiple priorities. Key Competencies Business process reengineering Technical and functional documentation Stakeholder engagement Agile delivery and sprint planning ServiceNow platform knowledge Workshop facilitation and training. The base compensation range for this role in the posted location is: $90,000 to $115,000 Base Pay USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

->Strong experience in Leading and managing complex Industrial Automation project involving concepts such as PLC, SCADA, HMI and DCS. ->Experience in leading team in defining Technical architecture using networking interfaces like Modbus, Foundation fieldbus and TCP/IP protocol ->Good knowledge on making use of Common Industrial Protocol (CIP) networks (EtherNet, ControlNet & DeviceNet) and IO (Input Output) configurations. ->Hands-on experience in writing C++ Application to prove the design concept to the team and drive it from there. ->Hands-on experience in writing automated test cases using Python. ->Experience in performing system design, testing, code review and improving performance issues. -> Able to participate in Technical Design discussion and provide engineering inputs to solidify the Industrial Automation Product features. -> Be able to study Technical Architecture and write specification around the software feature -> Gather requirements from HLDD, create and prioritize feature stories, define acceptance tests -> Create clearly detailed business requirements, use cases, functional specification documents and test cases to be used by the technical team to develop solutions -> Experience in Implementing Quality Assurance activities to meet system requirements. -> Handle testing, system performance, environmental and system troubleshooting. -> Expert in Managing Engineering project schedules, identifying risks and clearly communicating them to internal and external project stakeholders -> Be able to Prioritize and manage the project backlog, ongoing bug fixes and enhancement -> Providing leadership to team members and peers by collaborating with others; identifying and initiating projects; managing resources and holding self and team accountable for results. -> Ensure that the project meets its deliverables in an agreed schedule, according to the scope and to quality standards. Applications Consultants have expertise in a specific technology environment. They are responsible for software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package based solutions (e.g. SAP, ORACLE). These roles also require functional and methodological capabilities in testing and training. Required Skills and Experience: You focus on building solutions and on maintaining, optimizing and improving a client's applications and systems. You contribute to a business and technical blueprint and customize the respective Software Package Core Module. You may also be responsible for unit testing, contribute to integration testing, and/or be responsible for the design and delivery of end-user training. • Qualification\: 3-7 years (2 years min relevant experience in the role) experience, Bachelor's Degree. • Certification\: Should have or seeking SE Level 1. • Should be proficient in Package Configuration. • Should have progressing skills in Business Analysis, Business Knowledge, Testing, Architecture Knowledge, Technical Solution Design and Vendor Management Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment. About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.. Visit us at ****************** People matter, results count. Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Click the following link for more information on your rights as an Applicant - http\://*******************************************************************

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Job Details * Proven experience as a Solution Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate complex technical solutions into clear, value-driven narratives for both technical and business stakeholders. * Strong analytical and problem-solving skills with a focus on aligning architecture to business outcomes. * 3+ years of hands-on experience in Service Integration, including design, transition, and operations. * 3+ years of experience in ServiceNow ITSM/CSM module configuration, administration, or business analysis. * Familiarity with other service management platforms (e.g., BMC Remedy, Kinetic Data). * Experience with Service Request Management, Service Catalog, and non-core ServiceNow modules (e.g., Service Portfolio, HRSD, Security Ops). * Exposure to Service Asset & Configuration Management (SACM) and Organizational Change Management (OCM). Key Requirements and Responsibilities Key Responsibilities: * Own the end-to-end solution architecture across transition, run, and transformation phases within the ServiceNow portfolio. * Lead the development of reusable, scalable solution components including proposal decks, effort models, and delivery frameworks. * Collaborate with delivery leads and SMEs to ensure technical feasibility, cost-effectiveness, and alignment with client SLAs. * Define and document testing strategies, customer responsibilities, and phased implementation plans. * Integrate OCM and Run & Maintain packages into solution proposals to support long-term client success. * Guide and mentor virtual teams, ensuring architectural consistency and delivery excellence across regions. * Support commercial teams in drafting SoWs, SLAs, and reviewing service credits/penalties. * Contribute to sales-to-delivery handovers, ensuring smooth transitions and aligned expectations. Required Skills: * Strong leadership and stakeholder management skills with the ability to influence across portfolio towers. * Deep understanding of the vendor and partner ecosystem, including Capgemini-preferred tools and platforms. * Experience in enterprise-level consulting, due diligence, and advisory for complex deals. * Ability to cost solutions, identify risks, and align pricing with client expectations and market benchmarks. * Familiarity with global delivery models, including offshore coordination and GDC collaboration. The base compensation range for this role in the posted location is: $160,000 to $200,000 Base Pay USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location Remote Travel 25% of the time Job Description * Diagnose and Resolve Incidents: Identify, diagnose, and resolve incidents related to storage and backup infrastructure, including SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), and Backup (Rubrik) systems. * Backup of SAN Switch Configuration: Perform regular backups of SAN switch configurations to ensure data integrity and availability. * User / Role Security Administration: Manage user accounts, roles, and permissions to ensure secure access to storage systems. * Storage Capacity Reporting: Monitor and report on storage capacity to ensure optimal utilization and planning. * Change Implementation: Implement changes to storage and backup configurations and settings as required. * Incident & Problem Resolution: Respond to and resolve storage and backup-related incidents and recurring problems. * Configuration Administration: Administer and manage storage and backup configurations to ensure system reliability and performance. Key Responsibilities * Monitoring: Continuously monitor storage and backup systems (PMAX, FS7300, PURE Storage, Unity Storage, Isilon, NetApp, StorageGRID, Rubrik) for performance, availability, and security issues using monitoring tools such as Dell EMC Unisphere, Pure1, NetApp OnCommand, and Rubrik Polaris. * Incident Management: Respond to and resolve storage and backup-related incidents and outages. * Maintenance: Perform regular maintenance tasks such as backups, patching, and upgrades. * Change Management: Implement changes to storage and backup configurations and settings as required. * User Support: Provide support to users, including troubleshooting and resolving access issues. * Reporting: Generate reports on storage and backup performance, incidents, and capacity planning. Required Skills: Technical Skills: * Proficiency in managing various storage and backup technologies: SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), Backup (Rubrik). * Strong knowledge of storage and backup administration. * Experience with storage and backup monitoring tools: Dell EMC Unisphere, Pure1, NetApp OnCommand, Rubrik Polaris. * Familiarity with automation tools and scripting languages: Python, Bash. * Understanding of backup and recovery strategies. * Knowledge of storage security best practices. Soft Skills: * Excellent problem-solving and analytical skills. * Strong communication and collaboration abilities. * Ability to work in a fast-paced, dynamic environment. * Attention to detail and a proactive approach to storage and backup management. * Relevant certifications: Certified Storage Engineer, Backup and Recovery Specialist, etc. Basic Qualification * 5+ years of Storage and Backup experience in a global enterprise environment. * Ability to work in a 24x7 on-call after hour rotation environment. * Relevant experience supporting security audits, vulnerability assessments, and compliance automation efforts. * High school or equivalent diploma. The base compensation range for this role in the posted location is: $ 66,810 - $ 191,510 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Description The Program Manager is responsible for maintaining relationships with the executive level of the client organization. The position will foster strong relationships between Tyler and its clients and will be relied upon to provide advice and recommendations, based upon their own experience and expertise, for Tyler products. It is required for the Program Manager to travel frequently to the New York City Metropolitan area. Responsibilities Develop the implementation project plan and officially start projects by conducting kick-off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. Work with the sales team as the contract is signed, becoming familiar with contract requirements, program modifications, and other site-specific background information. Manage and assume accountability for all aspects of projects related to the delivery of client software and services including: Acquiring and coordinating necessary resources to meet project needs. Planning and tracking all project activity. Guiding the client through release planning in support of the overall project schedule. Tracking project hours and submitting project progress reports by due dates. Monitoring and reviewing revenue recognition and bringing concerns to management as needed. Managing scope, time, and cost to meet client commitments. Managing the quality of project team deliverables. Managing the project budget. Documenting and reporting status and issues. Identifying, reporting, and managing risks; overcoming project obstacles. Use program sites/calendars/systems to publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project managers. Obtain regular feedback from clients regarding project status and quality of service and take immediate corrective action as required. Anticipate, identify, and resolve roadblocks, such as hardware, software, or networking incompatibilities and unresponsive third-party vendors or clients. Communicate completion of milestones to clients and secure formal acceptance from them. Communicate with the staff and management regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, client, contract, and program issues; seeking assistance as needed with meeting revenue goals; and responding to directives that are issued to meet program goals. May identify add-on sales opportunities and manage contract addendum and purchase orders. Develops and maintains an excellent relationship with assigned clients at the highest levels, acting as a trusted advisor. Assist assigned clients in developing funding and rollout plan to achieve roadmap goals. Responsible for regular client communication and regular site visits, including regular account reviews with key client stakeholders. Document and advise clients on best practices, governance, and Client Success offerings Serve as point of contact for executive-level client escalations, within and beyond their portfolio. Promote client satisfaction and loyalty by demonstrating an understanding of their critical business issues and delivering services that help meet their business objectives. Measure and report regularly on client health, including weekly tracking and quarterly account reviews with Tyler Executive Leadership Team. Consult with clients on business processes and software modifications. Deliver Program Objectives and Key Results Travel to client site as needed. Perform other duties as assigned. Qualifications Minimum 5 years experience with software implementation project management Prior executive level communication experience required. Bachelor's degree, or comparable work experience. Typically, a minimum of three years of experience as an implementation professional (or equivalent experience). Solid and proven project management experience essential. Solid management and leadership experience is required including strong abilities in influencing, empowering and mentoring implementation team members. Solid conflict resolution, negotiation, business, and customer service skills including experience partnering successfully with clients on technical needs and delivering solutions tailored to client needs. Organizational and time management skills including solid people management and project management experience involving the ability to manage project financials and multiple projects of various size, scope and complexity simultaneously and within budget. Software life cycle and enterprise software knowledge are required. Strategic planner with excellent organizational skills and ability to follow-through until process is completed. Exceptional customer service skills. Excellent verbal and written communication skills to articulate technical and non-technical information to various audiences including management. Proficiency in using computers and exposure to IT infrastructure components. Strong decision-making and problem-solving skills. Strong analytical ability, particularly in a technical environment Proficient in Microsoft Word, Excel, and Project. Demonstrated ability to prioritize and complete multiple tasks in a fast-paced, technical environment. Demonstrated ability to maintain a positive, professional attitude. Have and maintain a valid driver's license and auto insurance.