Sales And Event Manager jobs at Concord Hospitality

Sales & Business Development * Develop and execute strategic sales plans to achieve revenue goals for both properties. * Prospect, qualify, and secure new business in corporate, group, and university segments. * Conduct site visits, presentations, and negotiations to close business opportunities. * Maintain strong relationships with local organizations, universities, and event planners. * Utilize brand and property resources to maximize exposure and market share. Account Management & Service * Serve as the primary contact for assigned accounts, ensuring seamless communication and service. * Coordinate with operations teams to deliver exceptional guest experiences for groups and events. * Monitor client satisfaction and resolve issues promptly to maintain loyalty. * Prepare and review contracts, proposals, and billing accuracy for all accounts. Collaboration & Reporting * Work closely with the Director of Sales and General Managers to align strategies. * Provide regular sales reports, forecasts, and market analysis. * Collaborate with revenue management to optimize pricing and inventory. * Represent both properties at networking events, trade shows, and community functions. Salary Range: 57,000 to 72,000 "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."

Pay: $100000 per year - $100000 per year As the Great Wolf Director of Sales and Catering, your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals. Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams. Essential Duties & Responsibilities Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Overall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of sales Leverage Sales Team to execute on sales strategies to meet financial targets Meets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variances Determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demand Accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities Represent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations Basic Qualifications & Skills Associate degree in Sales, Communications, Marketing, Business or Hotel Management Minimum 5 years experience in sales, event planning, and/or catering Minimum 3 year supervisory/leadership experience in hospitality field Demonstrated proficiency in Microsoft Office Suite Successful completion of criminal background check and drug screen Successful completion of Department of Motor Vehicle check Professional communication skills both verbal and written Desired Qualifications & Traits Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management Significant customer service experience Strong problem solving and organizational skills Attention to detail and ability to exceed quality standards Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 20lbs Able to bend, stretch, and twist Able to stand or sit for long periods of time Estimated Salary Range: $100000 per year - $100000 per year annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Overview: The Complex Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Salary Range ($70,000 - $75,000) In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify. Applications will be accepted between 12/9/2025 through 12/31/2025. Responsibilities: Attend daily Highgate Hotel Business Review (HHBR) meeting. Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team. Meet or exceed set goals. Operate the Sales Department within established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts and evaluate trends within your market. Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. Meet or exceed sales solicitation call goals as assigned by the Director of Sales. Invite clients to the hotel for entertainment, lunches, tours and site inspections. Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc. Assist in the preparation of required reports in a timely manner. Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Meet and greet onsite contacts. Abide by Prime Selling Time (PST). Develop networking opportunities through active participation in community and professional associations, activities and events. Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up. Entertain clients. Handle inquiries as part of Inquiry Day Program. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Must be skilled in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

The Sr. Manager, Convention Sales is responsible for the lead generation and hotel booking production for convention sales self-contained accounts from the West Coast territory. Maintains in-market and timely contact with customers and San Francisco self-contained meetings hotel salespeople. Also, refers any citywide business for Moscone Center from assigned territories to the Director, Citywide Accounts for the appropriate territory to maximize new and repeat convention business for the City and County of San Francisco. The Sr. Manager is responsible for the management of administrative associates. What You'll Be Doing Responsible for soliciting and booking self-contained hotel group business for San Francisco hotels with primary focus on booking hotel room nights in assigned territories. Responsible for working with customers, assisting them with navigating hotel and venue products, keeping close contact with the customer and hotels to confirm group business. Generate self-contained group leads and bookings Responsible for achieving or exceeding room night booking goals. Work efficiently to ensure leads and revisions are communicated to appropriate hotels/venues in a timely fashion. Develop, implement, and execute territorial sales plan and strategies, demonstrating an understanding of the overall market (e.g. hotels' strengths and weaknesses, economic trends, supply and demand, etc.). Work collaboratively with San Francisco Home Office and Regional Sales Offices and assist with selling, implementation, and follow-through of group sales strategies. Actively solicit and maintain accounts in assigned territories by conducting direct sales efforts through bids, targeted sales missions, sales calls and participation at tradeshows/conferences and industry activities that are designed to reach group meeting planners. Partner with hotel sales teams on sales calls to exchange knowledge and better understand each hotel's needs. Be an active member of local market industry organizations (i.e. MPI, PCMA, etc.). Arrange and participate in client appreciation events for meeting planners headquartered in the designated geographical territory. Conduct follow up sales calls as a result of direct sales activities. Create and submit a detailed call report prior to and after sales trips. Track and report personal sales results. Produce detailed expense reports. Handle all clients from initial contact through booking. Maintain detailed records of all client interaction utilizing CRM system. Uncover new business not in our database. Interface with hotel and other San Francisco Travel partners to facilitate efficient and thorough follow up based on these fields. Arrange site inspections of San Francisco and accompany clients when appropriate. Maintain records of all client contact, traces, and account management in the CRM system. Obtain feedback on quality of the client experience by sending out surveys. Document all pertinent file activity in CRM. Carry out periodic assignments of special promotional activities. Participate in and attend San Francisco Travel sponsored events. Give oral sales presentations as needed. Other duties may be assigned. Qualifications Education and Experience Education and/or training equivalent to college graduate. 5+ years related experience in Hotel, DMO or Convention Center Sales Degree or experience in business administration and/or hospitality management a plus. Skills and Abilities Self-motivated individual with proven record of sales ability Strong organizational, interpersonal and computer skills necessary. Ability to communicate and work well with others in a professional office environment. Ability to handle multiple priorities and meet deadlines while being detail oriented. Outstanding written and verbal communication skills. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook). Proficiency with Salesforce, Eventbrite, Box and/or Concur a plus. Compensation Salary Range: $115,000-$130,000 base compensation annually Additional opportunity for annual incentive compensation based on performance and organizational results Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work week may occasionally exceed 37.5 hours. Must be available to periodically work evenings, weekends, and occasional holidays as needed. Must be able to travel domestically as required. Must be able to occasionally lift up to 50 pounds. Operates computer and other office equipment. Work Environment San Francisco Travel's headquarters is located in the heart of the financial district boasting 360° views of the city. The work environment is fast-pasted, dynamic, as well as fun and rewarding. As the official Destination Marketing Organization, employees truly feel part of the city, taking care in their work, knowing it is contributing to the economic development of San Francisco. While promoting one of the greatest cities in the world, we have plenty more to offer Generous vacation policy. You'll get more than the typical 10 days. Employees of San Francisco Travel are required to be in the office a minimum of 4 days per week per company policy, which is subject to change. Aside from all the national holidays that San Francisco Travel observes, you get a day off for your birthday that you can use any time of the year. You get a pension. We will contribute and help you prepare for your future. Premium healthcare plans. Cell phone credit. We'll subsidize the cost of your phone plan. Monthly commuter allowance. Why Join Us San Francisco Travel Association offers a dynamic and collaborative work environment with opportunities for professional growth and development. As part of our team, you will play a key role in promoting San Francisco and supporting the tourism industry in one of the world's most vibrant cities. If you think you are the right candidate for this position, please email us the following as attachments 1. Cover letter (no more than a page, telling us why you're the right person for this role) 2. Detailed resume of your relevant experience. Note that a resume sent without a creative and functionally informative cover letter will only minimally be considered. 3. Future income requirements and/or expectations. Send to the following email address: ******************** San Francisco Travel Association is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply. To learn more about us, check out our website - ************************

Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and international network, our flexible membership plans allow Members to work, meet and innovate in our inspirational settings in urban and suburban locations. By building on hospitality and coworking industry experience, Serendipity Labs understands how to exceed Member and Guest expectations. We are looking for candidates who are passionate about delivering upscale experiences and who want to run a business within this high growth, fast paced industry. Lab Operations Manager - Full-Time Do you enjoy operations management and have a keen eye for detail? Are you great at managing teams and building a strong sense of community? Are you driven by the opportunity to build revenue and host Meetings & Events? All of this will help you craft and deliver our members' experience each day as a Lab Operations Manager! Key Accountabilities: Meeting & Events Generating leads and effective management of the M&E pipeline. Leading the Lab Team to deliver an excellent end to end experience for M&E hosts and guests. Effective and speedy responses to leads, giving a great tour, and creating detailed proposals for prospects. Ensuring rooms are reserved in the systems and room time and services used are accurately billed for. Create catering partnerships for quality food and beverage offerings. Marketing & Community: Lead artist partnerships including, reaching out/vetting potential artists, curate installation/removal, and organizing/executing/marketing artist reception. Plan 2 Member events each month to foster community within the Lab. Plan and host 2-6 partnership events each month with outside organizations to increase brand awareness. Contribute social content to Central Marketing and oversee EC's production member newsletters. Act as a brand champion when networking with other local businesses and the community to generate brand awareness. Member Experience Assist with the staffing of reception during lab opening hours as needed. Be visible and always delighted to assist. Responsible for resolving member issues and escalating them when needed. Develop a rapport with Members to cultivate a warm professional environment and sense of community. Lab Operations Ensuring the lab opening and closing checklists are completed and the lab is member ready at all times. Review and process monthly invoicing/billing to ensuring accuracy and follow up with delinquent accounts according to the AR process, escalating to the GM when necessary Manage the stock levels and ordering of consumables according to budget targets/controlling costs Creating/maintaining complete Member profiles in Office RND Facilitating new member onboarding/orientation Oversee and ensure that all areas of the lab are well presented at all times Ensure that all operational systems are in working order and report issues to quickly resolve Sales Process Assistance Be able to conduct tours of the lab according to brand standards Relay pertinent and helpful sales information to the assigned sales person Assist with closing non-resident membership opportunities and meeting and event bookings. Enter all Leads and Opportunities in Salesforce and maintain in real time throughout the sales process. Team Management Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and Guests. Be a coach for EC's when they have questions or are in need of additional training/support. Actively supporting professional growth of Experience Coordinators. Essential Knowledge, Skills, and Abilities: Minimum 1-2 years of experience as a Team Leader in a hospitality driven environment (hotels, retail). Ability to consistently deliver a high level of customer service. A keen attention to detail and ability to be proactive in support Team, Members, and Guests The ability to lead and delegate while holding Team Members accountable. Excellent organizational skills including the ability to prioritize and multitask. Ability to work with grace under pressure and demonstrate flexibility. Good basic IT knowledge and the ability to learn, use, and troubleshoot systems. Requirements: Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. Support and interact with members, visitors and lab staff Hearing - Ability to receive detailed information through oral and telephone communication. Talking - Clearly expresses ideas by means of spoken word. Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks & Benefits: 10% Quarterly Bonus Plan Commission Potential 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment) 50% Paid Short-Term and Long-Term Disability Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses Paid Parental Leave Policy 401K -through TriNet & Empower Retirement Services Employee Assistance Program (EAP) Commuter Benefits Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more Generous Paid Time Off, Sick Time and company paid holidays Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. Employee Referral Program

Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive. If you're passionate about food, technology, and making a real impact, your seat at the table is ready. Discover life at TheFork What you will do: This is a key dual role focused on maintaining a high-quality office environment and coordinating major global corporate events. I. Office Experience Management (Milan & Turin Support) * Daily Office Operations (Milan): Work in partnership with the existing Office Manager to oversee the reception area, ensure all office spaces (meeting rooms, common areas) are organized and welcoming, and manage incoming/outgoing mail. * Vendor Coordination: Support the coordination with various vendors and service providers (maintenance, cleaning, catering) and ensure office supplies, food, and equipment are consistently stocked. * Turin Office Referent: Act as the dedicated Office Experience coordinator for the Turin office (approx. 40 people), traveling regularly (e.g., once every month or two) to maintain standards and resolve local issues promptly. * Employee Well-being: Plan and execute internal employee activities, including team-building events, afterworks, well-being initiatives, and manage employee gifts. * Administration: Assist with essential administrative tasks, including invoice processing and purchase justifications. II. Global Corporate Event Coordination * Executive Event Execution: Serve as the key operational partner to the Associate Director for the hands-on organization and execution of major global corporate events. * Event Portfolio: Provide support for high-stakes events such as Annual Management Seminars, Top Managers Seminars (3-4 times/year), and the Global Convention (once every 2 years). * Logistics & Planning: Oversee the planning, scheduling, vendor coordination, and crucial on-site logistics for large-scale executive events. * Cross-Functional Collaboration: Coordinate closely with departments like HR and IT for event and onboarding logistics (travels, equipment, badges, business cards). Who you are: You Must Meet These Critical Qualifications (Mandatory requirements to be listed here) * Experience: Minimum of 5+ years of professional experience in Office Management. * Event Expertise: Minimum of 5+ years of experience in event planning, specifically managing large-scale corporate or executive-level events, and coordinating remote teams. * Languages: Fluent in both English and Italian (written and verbal). * Travel: Willingness to travel regularly (e.g., once every month or two) to the Turin office. * Autonomy: Proven ability to work autonomously and proactively, taking initiative to improve processes and solve problems within established policies. You Can Impress With These Additions * Strong track record of providing direction and solving problems independently based on assigned objectives/goals. * Demonstrated strong organizational skills and the ability to multitask effectively across multiple physical sites. * High degree of flexibility and adaptability to thrive in a dynamic, fast-paced work environment. What we offer you: An awesome team A permanent contract (that can be useful in life) ️Flexible working environment (1 days home office per week) Competitive fixed salary Lunch vouchers available for each working day (because yes, we like to try our best restaurants) International teams and a multicultural environment spanning 10 offices across Europe Highly inclusive working environment ️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc Continuous learning and development programs Free access to the Calm app to help you build resilience wherever you are in your mental health journey Dedicated parental leave and caregiver leave policies (12 weeks fully paid) Health insurance fully covered by the company Life & Disability Insurance at no cost to the employee Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure Amazing offices with dining, coffee points and leisure area Team building events We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to *********************************. Our HR team will review the request and respond accordingly. #LI-FF1

About Serendipity Labs Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and international network, our flexible membership plans allow Members to work, meet and innovate in our inspirational settings in urban and suburban locations. By building on hospitality and coworking industry experience, Serendipity Labs understands how to exceed Member and Guest expectations. We are looking for candidates who are passionate about delivering upscale experiences and who want to run a business within this high growth, fast paced industry. Lab Operations Manager - Full-Time Do you enjoy operations management and have a keen eye for detail? Are you great at managing teams and building a strong sense of community? Are you driven by the opportunity to build revenue and host Meetings & Events? All of this will help you craft and deliver our members' experience each day as a Lab Operations Manager! Key Accountabilities: Meeting & Events * Generating leads and effective management of the M&E pipeline. * Leading the Lab Team to deliver an excellent end to end experience for M&E hosts and guests. * Effective and speedy responses to leads, giving a great tour, and creating detailed proposals for prospects. * Ensuring rooms are reserved in the systems and room time and services used are accurately billed for. * Create catering partnerships for quality food and beverage offerings. Marketing & Community: * Lead artist partnerships including, reaching out/vetting potential artists, curate installation/removal, and organizing/executing/marketing artist reception. * Plan 2 Member events each month to foster community within the Lab. * Plan and host 2-6 partnership events each month with outside organizations to increase brand awareness. * Contribute social content to Central Marketing and oversee EC's production member newsletters. * Act as a brand champion when networking with other local businesses and the community to generate brand awareness. Member Experience * Assist with the staffing of reception during lab opening hours as needed. * Be visible and always delighted to assist. * Responsible for resolving member issues and escalating them when needed. * Develop a rapport with Members to cultivate a warm professional environment and sense of community. Lab Operations * Ensuring the lab opening and closing checklists are completed and the lab is member ready at all times. * Review and process monthly invoicing/billing to ensuring accuracy and follow up with delinquent accounts according to the AR process, escalating to the GM when necessary * Manage the stock levels and ordering of consumables according to budget targets/controlling costs * Creating/maintaining complete Member profiles in Office RND * Facilitating new member onboarding/orientation * Oversee and ensure that all areas of the lab are well presented at all times * Ensure that all operational systems are in working order and report issues to quickly resolve Sales Process Assistance * Be able to conduct tours of the lab according to brand standards * Relay pertinent and helpful sales information to the assigned sales person * Assist with closing non-resident membership opportunities and meeting and event bookings. * Enter all Leads and Opportunities in Salesforce and maintain in real time throughout the sales process. Team Management * Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and Guests. * Be a coach for EC's when they have questions or are in need of additional training/support. * Actively supporting professional growth of Experience Coordinators. Essential Knowledge, Skills, and Abilities: * Minimum 1-2 years of experience as a Team Leader in a hospitality driven environment (hotels, retail). * Ability to consistently deliver a high level of customer service. * A keen attention to detail and ability to be proactive in support Team, Members, and Guests * The ability to lead and delegate while holding Team Members accountable. * Excellent organizational skills including the ability to prioritize and multitask. * Ability to work with grace under pressure and demonstrate flexibility. * Good basic IT knowledge and the ability to learn, use, and troubleshoot systems. Requirements: * Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. * Support and interact with members, visitors and lab staff * Hearing - Ability to receive detailed information through oral and telephone communication. * Talking - Clearly expresses ideas by means of spoken word. * Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) * Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks & Benefits: * 10% Quarterly Bonus Plan * Commission Potential * 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment) * 50% Paid Short-Term and Long-Term Disability * Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses * Paid Parental Leave Policy * 401K -through TriNet & Empower Retirement Services * Employee Assistance Program (EAP) * Commuter Benefits * Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more * Generous Paid Time Off, Sick Time and company paid holidays * Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. * Employee Referral Program

Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and international network, our flexible membership plans allow Members to work, meet and innovate in our inspirational settings in urban and suburban locations. By building on hospitality and coworking industry experience, Serendipity Labs understands how to exceed Member and Guest expectations. We are looking for candidates who are passionate about delivering upscale experiences and who want to run a business within this high growth, fast paced industry. Lab Operations Manager - Full-Time Do you enjoy operations management and have a keen eye for detail? Are you great at managing teams and building a strong sense of community? Are you driven by the opportunity to build revenue and host Meetings & Events? All of this will help you craft and deliver our members' experience each day as a Lab Operations Manager! Key Accountabilities: Meeting & Events Generating leads and effective management of the M&E pipeline. Leading the Lab Team to deliver an excellent end to end experience for M&E hosts and guests. Effective and speedy responses to leads, giving a great tour, and creating detailed proposals for prospects. Ensuring rooms are reserved in the systems and room time and services used are accurately billed for. Create catering partnerships for quality food and beverage offerings. Marketing & Community: Lead artist partnerships including, reaching out/vetting potential artists, curate installation/removal, and organizing/executing/marketing artist reception. Plan 2 Member events each month to foster community within the Lab. Plan and host 2-6 partnership events each month with outside organizations to increase brand awareness. Contribute social content to Central Marketing and oversee EC's production member newsletters. Act as a brand champion when networking with other local businesses and the community to generate brand awareness. Member Experience Assist with the staffing of reception during lab opening hours as needed. Be visible and always delighted to assist. Responsible for resolving member issues and escalating them when needed. Develop a rapport with Members to cultivate a warm professional environment and sense of community. Lab Operations Ensuring the lab opening and closing checklists are completed and the lab is member ready at all times. Review and process monthly invoicing/billing to ensuring accuracy and follow up with delinquent accounts according to the AR process, escalating to the GM when necessary Manage the stock levels and ordering of consumables according to budget targets/controlling costs Creating/maintaining complete Member profiles in Office RND Facilitating new member onboarding/orientation Oversee and ensure that all areas of the lab are well presented at all times Ensure that all operational systems are in working order and report issues to quickly resolve Sales Process Assistance Be able to conduct tours of the lab according to brand standards Relay pertinent and helpful sales information to the assigned sales person Assist with closing non-resident membership opportunities and meeting and event bookings. Enter all Leads and Opportunities in Salesforce and maintain in real time throughout the sales process. Team Management Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and Guests. Be a coach for EC's when they have questions or are in need of additional training/support. Actively supporting professional growth of Experience Coordinators. Essential Knowledge, Skills, and Abilities: Minimum 1-2 years of experience as a Team Leader in a hospitality driven environment (hotels, retail). Ability to consistently deliver a high level of customer service. A keen attention to detail and ability to be proactive in support Team, Members, and Guests The ability to lead and delegate while holding Team Members accountable. Excellent organizational skills including the ability to prioritize and multitask. Ability to work with grace under pressure and demonstrate flexibility. Good basic IT knowledge and the ability to learn, use, and troubleshoot systems. Requirements: Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. Support and interact with members, visitors and lab staff Hearing - Ability to receive detailed information through oral and telephone communication. Talking - Clearly expresses ideas by means of spoken word. Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks & Benefits: 10% Quarterly Bonus Plan Commission Potential 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment) 50% Paid Short-Term and Long-Term Disability Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses Paid Parental Leave Policy 401K -through TriNet & Empower Retirement Services Employee Assistance Program (EAP) Commuter Benefits Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more Generous Paid Time Off, Sick Time and company paid holidays Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. Employee Referral Program

The Event Operations Manager is responsible for the strategic planning, budgeting, and daily operation of all public-facing events. Typical events include, but are not limited to, single and multi-day Festivals, Whitewater Race Series events, Whitewater Film Series events, River Jam concerts, Yoga sessions, Adventure Dining, Winter programming, Outpost programming and all other established programming. The Event Operations Manager is a full-time, on-site, benefits eligible position and reports directly to the Director of Operations. Responsibilities Function as the department head and oversee a department made up of full-time and part-time staff Evaluate and assess current programming to ensure success and growth of future events. Utilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives. Maintain accurate profit and loss statements. Work closely with all Whitewater departments to forecast needs and plan for day-of logistics. Maintain a high standard of customer service for participants and have in-depth knowledge of the organization, products, and services. Develop and implement processes and procedures Manage an efficient operation, demonstrating fiscal awareness, and ensuring effective execution of tasks and utilization of resources. Other duties as assigned. Requirements Bachelor's degree in Management, Business, Hospitality, Outdoor Recreation or equivalent. Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed. 5+ years of experience in management and/or leadership Experience managing profit and loss statements Ability to think critically and be proactive Excellent Microsoft Office skills Physical Demands Must be able to safely self-transport over uneven terrain or in a confined space. Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time. Must be able to lift and move at least 60 pounds. Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions. Must be able to work in shared spaces with other employees and customers. All positions at Whitewater require employees to report and work onsite at Whitewater locations. Benefits Access to Whitewater Center's pass activities Staff discount program and pro deals Health, Dental, Vision, FSA 401K Paid Time Off Overview of Department The Events Department professionals work to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally. Working at Whitewater Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. Legal Disclosures The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Job Description The Event Operations Manager is responsible for the strategic planning, budgeting, and daily operation of all public-facing events. Typical events include, but are not limited to, single and multi-day Festivals, Whitewater Race Series events, Whitewater Film Series events, River Jam concerts, Yoga sessions, Adventure Dining, Winter programming, Outpost programming and all other established programming. The Event Operations Manager is a full-time, on-site, benefits eligible position and reports directly to the Director of Operations. Responsibilities Function as the department head and oversee a department made up of full-time and part-time staff Evaluate and assess current programming to ensure success and growth of future events. Utilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives. Maintain accurate profit and loss statements. Work closely with all Whitewater departments to forecast needs and plan for day-of logistics. Maintain a high standard of customer service for participants and have in-depth knowledge of the organization, products, and services. Develop and implement processes and procedures Manage an efficient operation, demonstrating fiscal awareness, and ensuring effective execution of tasks and utilization of resources. Other duties as assigned. Requirements Bachelor's degree in Management, Business, Hospitality, Outdoor Recreation or equivalent. Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed. 5+ years of experience in management and/or leadership Experience managing profit and loss statements Ability to think critically and be proactive Excellent Microsoft Office skills Physical Demands Must be able to safely self-transport over uneven terrain or in a confined space. Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time. Must be able to lift and move at least 60 pounds. Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions. Must be able to work in shared spaces with other employees and customers. All positions at Whitewater require employees to report and work onsite at Whitewater locations. Benefits Access to Whitewater Center's pass activities Staff discount program and pro deals Health, Dental, Vision, FSA 401K Paid Time Off Overview of Department The Events Department professionals work to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally. Working at Whitewater Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. Legal Disclosures The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Property Description Discover a unique opportunity to be part of the rich history of Key West at the Key West Historic Inns Collection. Formerly known as Kimpton Key West, our historic collection boasts 219 guestrooms across Winslow's Bungalows, Lighthouse Hotel, Ridley House, Ella's Cottages, and Fitch Lodge. These buildings, originally homes for army officers, industrialists, and steamboat captains, reflect architectural styles from Conch to Queen Anne. Built when Key West was Florida's largest city in 1900, each structure holds captivating stories of gold discoveries and vaudeville performances. Join us and become a part of a team that embraces the vibrant past while offering unparalleled hospitality. Explore our property history at *************************** for more information. Overview Are you a dynamic, creative, and results-driven professional with a passion for hospitality, events, and storytelling? We are seeking a Marketing and Events Manager to lead event sales and marketing efforts across our property. This hybrid role combines event planning and execution with digital marketing and community engagement to strengthen the hotel's reputation and drive revenue growth. The Marketing and Events Manager is responsible for booking, planning, and executing events such as weddings, meetings, and corporate functions, while also managing the property's marketing, advertising, and social media presence. This position works closely with the Sales, Food and Beverage, and Revenue Management teams to ensure every event runs smoothly and that the hotel's brand is well represented in everything we do. Qualifications Bachelor's degree in Business, Marketing, Hospitality Management, or related field (or equivalent experience). Minimum of 3 years of professional experience in event management, catering sales, or hospitality marketing. Proven success in sales or marketing campaign execution within a hotel or resort environment. Excellent project management, communication, and organizational skills. Proficient in Microsoft Office Suite and Adobe Creative Cloud. Familiarity with CRM systems, social media advertising platforms, and digital analytics tools. Confident and professional presence with strong interpersonal skills. Ability to manage multiple projects and meet tight deadlines in a fast-paced setting. Creative thinker with strong attention to detail and commitment to brand standards. Manages time well, correctly prioritizes and is flexible Strong attention to detail Ability to work well under pressure and meet deadlines Ability to work independently with minimal direct supervision Demonstrate self-confidence, energy and enthusiasm Key Competencies Sales, communication, and presentation excellence. Time management and multitasking ability. Knowledge of event planning, catering logistics, and hotel operations. Collaborative and solution-oriented mindset. Self-starter who thrives under minimal supervision and consistently exceeds expectations. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Position: Director, Game Entertainment and Special Events - Full Time/Exempt Department: Marketing Reports to: Vice President, Content, Creative and Branding Format: In-person Cardinals Organizational Summary: The Arizona Cardinals Football Club is a professional football team within the National Football League (NFL). We compete in the National Football Conference (NFC) West division and call State Farm Stadium, in Glendale, Arizona, our home. As one of the oldest pro football franchises in the U.S., the Club has established itself as a sport and cultural hallmark within Arizona, as well as a trailblazer for diversity, equity, inclusion, and belonging (DEIB) initiatives and firsts around the League. Our vision is to build a leading sports organization that competes for championships, drives business results, creates loyal fans, develops proud employees, and inspires hope in our community. We are relentless in our pursuit of greatness on and off the field, while positively impacting our people, our fans, and our community. If you want to join an organization that values putting the team first, doing what is right, growing with positivity, valuing every voice, while driving performance, we would love for you to join our team. Learn more about the Arizona Cardinals and see what's happening . Job Summary: The Director, Game Entertainment and Special Events will be responsible for the development and execution of all entertainment for Arizona Cardinals games and events with the goal of creating a unique, entertaining and fan-friendly event experience. This shall include all administrative duties for Game Entertainment and assist in the execution of Cardinals special events. This position will determine the content and atmosphere of Cardinals games consistent with overall organization marketing, sales and broadcast initiatives. The Director will be responsible for the execution of all game day entertainment and team events that deliver the greatest exposure and value to the team. The position is primarily based at the Tempe, AZ business office, but will be required to work all home games and team functions at the State Farm Stadium located in Glendale, AZ. Primary Job Duties: The Director, Game will have the daily responsibilities including, without limitation, to the following: Planning and coordinating Cardinals game day entertainment including, but not limited to pre-game presentations, National Anthem, color guard, half-time performances, in-game promotions, and outdoor entertainment. Executive producer for video board presentation, run of show, and in game show direction. Create game day entertainment timelines, scripts for PA and Game Presentation production/presentation. Work with Cardinals Business, Broadcast, Production, and Stadium Operations departments executing game day. Devise new and creative pre-game events, in-game entertainment, and stadium promotions. Oversee game day entertainment and promotions staff including cheerleaders, drumline, flag runners, mascot, production, and promotional staff. Serve as the direct report for Director / Cardinals Cheerleaders and Coordinator. Planning and execution of team special events including, but not limited to Draft Party, Day #3 Draft, Cardinals Climb, Golf Outings, Parades and any additional team marketing or promotional events. Provide support to Cardinals Charities and Community Relations events. Other duties as assigned. Qualifications/Requirements Education: Bachelor's degree (or equivalent education, training, and experience) Experience: At least seven (7) years of experience in professional broadcast sports entertainment, NFL or Special Events experience a plus. Passionate and knowledgeable about the sports, entertainment, and special event industry. Ability to work with and supervise a variety of staff. Work non-traditional hours including nights and weekends. Excellent communication skills, with the ability to multi-task and solve problems in a high-stress, fast-paced live event/production environment. Must be detail-oriented and highly self-motivated with a shared commitment to excellence. Strong understanding of brand standards. Ability to lift 25lbs. Willingness and ability to travel 2 - 3 times a year for air travel and overnight stays for appearances, conferences, league meetings, and team events. The position is primarily based at the Tempe, AZ practice facility, but will be required to work all home games and team functions at the State Farm Stadium located in Glendale, AZ. Flexibility to work evenings, weekends, and holidays; hours may vary depending on business needs. Must complete all pre-employment forms and successfully pass a background check. Cardinals Benefits/Perks Summary: The Arizona Cardinals Football Club has developed a comprehensive benefits package that provides economic and inclusive benefits to full-time employees. The Cardinals benefits offer care, protection, and support for employees and their loved ones. The Cardinals organization encourages an environment that is conducive to living a healthy, productive, and flexible lifestyle. Benefits and Perks include, but are not limited to: Health, Dental, and Vision Insurance options; effective the first day of hire 401 (k) retirement option with employer match contribution Paid Time Off Accruals (including sick time accruals) Paid Time Off for most Federal holidays Time off for Maternity, Paternity, Military, and Bereavement MDLIVE: 24/7 medical support Flexible Spending Accounts (FSA) & Health Care Saving Account options Discounts on Cardinals gear & paraphernalia Tuition reimbursement & Professional Growth opportunities Daily free lunch Complimentary season tickets Subsidized gym memberships The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #LI-Onsite

The Los Angeles Football Club (LAFC) is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC's ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world's game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles. POSITION SUMMARY The Manager, Event Operations is a hybrid dayshift/overnight role that will be responsible for overseeing the scheduling and execution of all event conversions within BMO Stadium. This role will be expected to work approximately 20% of the time overnight but may be subject to change depending on business needs. From conception to execution, the Manager, Event Operations will devise cost efficient logistics and timelines that are conscious of the year-round event calendar. Leveraging third party relationships and stadium resources, this person shall ensure optimal fan experience and safety standards for all events. In addition, this position is also responsible for preventative maintenance, as it pertains to preserving conversion equipment and stadium assets. This role reports to the Director, Facility Operations. DAY-SHIFT ESSENTIAL FUNCTIONS Co-manage the part-time operations crew, full-time operations coordinators, and event operations schedules, project planning, budgets, and calendars to ensure the department is functioning efficiently and effectively. Attend event planning meetings to ensure the Operations Department receives pertinent information to appropriately prepare staff and the facility for upcoming events. Provide and maintain required training to part-time operations staff, including but not limited to heavy machinery, OSHA, and other event operations equipment. Assist in planning and managing the department's annual operating budget and capital budget. Lead internal event logistic planning meetings with other Operations teams to devise and summarize event timelines, estimates, and actuals. Assist with management of stadium-wide inventory, including all major equipment, systems, and furniture. Contribute to the creation and implementation of departmental standard operating procedures (SOPs), including the event operations handbook, equipment maintenance and handling guidelines, fixed and event signage packages, and event operations set-up guidelines. Supervise the installation and dismantle of various event operations equipment, including but not limited to, staging, tents, tables, chairs, stanchions, temporary/fixed signage, barricades, and stadium bowl seating. Oversee and ensure completion of inspections, maintenance and repairs received from leadership. OVERNIGHT SHIFT ESSENTIAL FUNCTIONS Execute required conversion requests from various departments and contractors to ensure the facility is ready for each individual event. Manage communication of event conversion schedules, floor plans, diagrams, and inventory allocations to all event stakeholders. Oversee and ensure preventative maintenance schedules, departmental SOPs, emergency procedures, and risk/safety policies are being adhered to and compliant with all governmental regulations, such as Cal/OSHA. Manage installation and dismantle of various conversion equipment, including but not limited to staging, temporary flooring, trussing, demountable seating, and chair set/strike. Document and maintain records of historical conversion data, including but not limited to expenses, damages, material costing timelines, checklists, and capital expenditures. Other duties as assigned by Supervisor/Management. QUALIFICATIONS Bachelor's degree in Business Administration, Facilities Management, or related field from an accredited College/University required. Minimum of 3-4 years' experience in facility operations, preferably at a venue/stadium. Familiar with best practices for operating and converting different types of sports/entertainment venues, including but not limited to, staffing configurations/assignments and third-party vendor logistics. Prior experience in executing major event facility conversions preferred. Must be a forward thinking planner who can galvanize a team around long term initiatives. Ability to work successfully independently and through cross functional teams. Strong organizational skills with impeccable attention to detail. Ability to make sound decisions and multi-task in a fast-paced environment while meeting tight deadlines. Possess a professional demeanor and can interact effectively with all levels of the organization and external contacts. Must possess exceptional communication skills - both verbal and written. Advanced knowledge of the following computer programs: Microsoft Office (including, SharePoint, OneDrive, Word, Excel, PowerPoint, and Outlook). Must possess a current and valid California Driver's License. Must be able to work nights, overnights, weekends, and holidays as the event calendar requires. Must be able to lift up to 50lbs without assistance and stand/walk for long period of time. Forklift/Scissor lift certification preferred. Bilingual in Spanish is a plus. SALARY RANGE At LAFC, we carefully consider a wide range of factors to determine a fair and equitable compensation package. The final offer amount will consider a wide range of factors that are considered in making compensation decisions including, but not limited to skill sets; relevant experience and training. Pursuant to state and local pay disclosure guidelines, the compensation range for this role is $75,000 - $80,000 per year. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.

Property Description Baker's Cay Resort, located in the breathtaking Florida Keys, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a stunning oceanfront property that offers a unique and luxurious experience for our guests. With positions available in front desk, housekeeping, food and beverage, and more, there are abundant opportunities for career growth and advancement. Our resort boasts lush tropical landscapes, modern amenities, and unparalleled ocean views, creating an extraordinary work environment. As a member of the Baker's Cay team, you'll have the chance to provide exceptional service to our discerning guests, work in a dynamic and guest-centric atmosphere, and be a part of a team that values excellence. Join us in delivering unforgettable moments and become a part of our dedicated team at Baker's Cay Resort! Overview Baker's Cay Resort is seeking an inspiring and driven Director of Sales and Marketing to lead a high-performing team and grow market share for one of the most unique properties in the Florida Keys. This is an opportunity for a collaborative leader who loves being actively engaged in the sales process, understands the dynamics of a lifestyle resort, and thrives in a fast-paced, team-oriented environment. This is a hybrid role with the expectation of being on property 3-4 days per week and having the flexibility to work remotely 1-2 days per week. We believe in the value of being present with your team and immersed in the resort operation, while also supporting work-life balance and focused remote productivity. With 200 rooms, this role is ideal for someone who wants to be hands-on in strategy and execution, while mentoring and motivating a group of both on-property and remote sellers. Your experience guiding diverse teams-especially in boutique or non-big box properties-will be essential as you build momentum and energize our go-to-market efforts. We're looking for a leader who will partner closely with the Executive Committee, support a culture of shared accountability, and approach every challenge with a positive, solutions-first mindset. If you're passionate about creative sales strategies, have a strong understanding of the full sales cycle, and are ready to elevate both your team and your property, this is the role for you. Qualifications Bachelor's degree or equivalent relevant experience required. 5+ years of progressive hotel sales experience; 2+ years in sales leadership preferred. Experience managing remote sellers and leading small, high-output sales teams. Experience in boutique, lifestyle, or resort environments-Hilton brand familiarity is a plus. Strong understanding of hospitality sales cycles, comp set dynamics, and revenue strategy. Proficiency in sales CRM systems (Hilton systems preferred), Microsoft Office Suite, and digital tools. Exceptional interpersonal, communication, and negotiation skills. Confident presence with a hands-on, entrepreneurial approach. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. #LI-MH1

Property Description Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike. Overview Are you a dynamic, results-driven sales and marketing professional with a passion for hospitality? Join our team as Director of Sales & Marketing and lead strategies that drive revenue, grow market share, and elevate our brand presence. This is an exciting opportunity to make a lasting impact and shape the commercial success of our resort. In this role, you'll develop and execute creative, data-driven sales and marketing strategies that attract new guests, strengthen community relationships, and showcase our resort's unique offerings. You'll lead a talented team, inspire innovation, and collaborate closely with property and ownership leadership to deliver outstanding results. Responsibilities The Director of Sales and Marketing has direct oversight and leadership of the sales operation and marketing initiatives of the resort. With leading the Commercial efforts of the resort, the DOSM has a primary responsibility to maximize profit by effectively leading sales, service, and marketing team members of the department, coordinating sales and marketing budget, , creating and executing effective marketing strategies and campaigns that support all sales, and overseeing group and transient sales. Additional responsibilities include maintaining effective involvement with key community organizations, upholding key relationships with previous clients, and maintaining customer satisfaction as the driving philosophy of the business. Lead all resort sales and marketing efforts, aligning strategies with financial and brand goals. Develop and implement annual sales and marketing plans, budgets, and forecasts. Direct group, transient, and catering sales to achieve revenue and market share objectives. Oversee digital, social, and traditional marketing campaigns that highlight the resort's brand and guest experience. Analyze performance data (STR, P&L, TravelClick, etc.) and adapt strategies to maximize ROI. Build and maintain client, community, and industry partnerships to generate business growth. Coach, motivate, and develop a high-performing sales and marketing team. Collaborate with property leadership on pricing, promotions, and brand storytelling. Ensure compliance with brand standards and deliver exceptional guest experiences. Qualifications Bachelor's degree or equivalent experience. 5+ years of progressive resort or hotel sales experience, including 2+ years in a leadership role. Independent resort experience and familiarity with luxury/leisure markets strongly preferred. Extremely creative and able to tailor strategies for unique destinations. Advanced marketing knowledge and experience managing multi-channel campaigns a plus. Strong leadership, communication, and negotiation skills. Proficiency in Microsoft Office and CRM systems (Delphi preferred). Ability to analyze data, forecast revenue, and develop actionable plans. In-office, on-property presence required-five days per week. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. #LI-MH1

Property Description Davidson Hospitality Group is a dynamic and innovative hospitality management company that is constantly seeking top talent to join its team. With its headquarters located in the heart of the hospitality industry in Atlanta, Georgia, Davidson Hospitality Group is a leader in hotel and resort management, providing comprehensive and results-driven services to a diverse portfolio of properties across the United States. As a job applicant, you can expect to work in a collaborative and supportive environment that encourages creativity, growth, and professional development. With a strong commitment to excellence in guest service, employee engagement, and financial performance, Davidson Hospitality Group offers a rewarding and fulfilling career path for individuals who are passionate about the hospitality industry. Whether you are seeking a corporate role in operations, sales and marketing, revenue management, finance, human resources, or other areas, Davidson Hospitality Group offers a wide range of career opportunities for motivated and talented individuals. Join the team at Davidson Hospitality Group and be a part of a dynamic and growing organization that is dedicated to delivering exceptional hospitality experiences. Overview Director of Sales & Marketing - New Luxury Hotel Opening | Greater Los Angeles Area Are you a dynamic, results-driven sales and marketing leader with a passion for creating exceptional guest experiences? Join our team as the Director of Sales & Marketing for a new luxury hotel opening in the Greater Los Angeles area, where you'll shape the commercial strategy, lead a talented team, and make a lasting impact on a premier hospitality destination. As the Director of Sales & Marketing, you will have direct responsibility for Topline and Commercial revenues, overseeing both Sales and Marketing functions. You'll develop and execute strategic initiatives to maximize revenue, increase market share, and elevate brand awareness. Your leadership, creativity, and analytical mindset will drive results across all business segments-positioning the property as a top choice for travelers, events, and locals alike. We're seeking an energetic, innovative leader who thrives in fast-paced, pre-opening environments and can build a strong market presence from the ground up. Familiarity with the West Coast, Los Angeles, and Beverly Hills markets is highly valued, along with experience in independent hotels and large-scale (big box) properties. We foster a culture of collaboration, excellence, and continuous improvement. In this role, you'll have the opportunity to influence strategy, develop your team, and partner closely with ownership and corporate leadership to drive success. Qualifications Bachelor's degree or equivalent professional experience required. Minimum 5+ years of progressive hotel sales experience. At least 2 years in a hotel sales leadership role (Director or Assistant Director level). Proven experience executing Sales and Marketing plans to drive revenue growth. Demonstrated success managing Topline and Commercial revenues. Established relationships within the travel agency and corporate community. Strong understanding of contract negotiation and business communications. Experience with major hospitality CRM systems (Delphi, Salesforce, etc.). Proficiency in Microsoft Office Suite and strong presentation skills. Confident, professional demeanor with exceptional communication abilities. Familiarity with the West Coast/LA/Beverly Hills markets is a plus. Independent hotel and big box property experience preferred. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $205,000.00 - USD $225,000.00 /Yr.

Vilebrequin La Plage and Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Sales and Marketing to join our opening team for our signature rooftop restaurant! We are an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. What's in it for you? When you join Vilebrequin La Plage, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company. Our Company: Vilebrequin La Plage opens at The Thompson Hotel October 2025 as a 147-room lifestyle hotel positioned at the epicenter of Miami Beach's cultural district. Our rooftop Vilebrequin La Plage restaurant brings 50+ years of Saint-Tropez beach club heritage to South Beach, featuring French Riviera cuisine, panoramic Art Deco views, and sophisticated pool deck integration. As Florida's second Thompson Hotel and North American flagship for the iconic French luxury brand Vilebrequin, we're defining the next chapter of South Beach's luxury hospitality landscape. JOB DUTIES AND RESPONSIBILITIES Responsible for budgeted revenues and expenses and improves profitability related to Vilebrequin La Plage Restaurant operations Drives 7-figure revenue targets through integrated sales strategy combining restaurant reservations, private dining, group events, and rooftop venue bookings Monitors budgets in all areas of cost control with consistent focus on marketing ROI, event profitability, and sales conversion metrics Increases level of guest satisfaction by delivery of an outstanding French Riviera dining experience and world-class service Understands and executes all Vilebrequin brand directives and maintains luxury positioning standards Develops corporate partnerships with Art Basel exhibitors, luxury yacht charters, private aviation companies, and high-end event planners serving Miami's HNWI community Partners with F&B Director to review all revenue opportunities, pricing strategies, and promotional calendars Collaborates with Hotel General Manager and Hotel Director of Sales & Marketing on integrated hotel-wide strategies Manages group sales portfolio for weddings, corporate events, product launches leveraging our 4,136 sq ft rooftop event space Builds strategic accounts with luxury concierge services, five-star hotels for reciprocal dining referrals, and Miami's celebrity/influencer networks Executes brand positioning as South Beach's premier French Riviera-inspired dining destination Leads digital marketing initiatives across Instagram, TikTok, and LinkedIn, targeting leisure travelers and local Miami affluents Manages influencer partnerships with Miami's luxury lifestyle influencers, food bloggers, and celebrity clientele Coordinates PR strategy including media launches, chef collaborations, and exclusive events during Art Basel, Miami Music Week, and F1 Miami Grand Prix Develops Miami hospitality network through Greater Miami and the Beaches Hotel Association, Focus Miami networking events, and Independent Hotel Show Miami Establishes cultural partnerships with Pérez Art Museum Miami, Wynwood arts district, and Art Basel satellite venues Manages 2-4 person team including Sales Manager, Marketing Coordinator, Event Sales Specialist, and administrative support Implements performance metrics tracking TRevPAR, social media engagement (target: 25,000+ Instagram followers within 12 months), event booking conversion, and guest satisfaction scores Interviews, hires, and trains employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve Other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education, post-high school education preferred Bachelor's Degree in Business, Marketing, Hospitality Management or equivalent is preferred Minimum of 7 years progressive experience in luxury hospitality sales and marketing, preferably with lifestyle hotels, celebrity chef restaurants, or premium F&B concepts Minimum of 3 years team leadership managing sales and marketing staff with demonstrated revenue growth achievements South Florida market knowledge or comparable luxury destination market (Napa Valley, Hamptons, Aspen) with established local relationships preferred Food Handler and Alcohol Awareness Certifications (if applicable) HSMAI certifications preferred: Certified Hotel Sales Leader (CHSL) or Certified Hospitality Digital Marketer (CHDM) KNOWLEDGE, SKILLS AND ABILITIES Knowledge of South Beach luxury market dynamics including $22 billion annual visitor spending and major events (Art Basel: $547M economic impact) Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Experience in the recruiting, interviewing and hiring of restaurant, bar and marketing talent Experience managing luxury hotel restaurants with understanding of high-touch service standards and premium pricing strategies Bilingual English/Spanish fluency essential for Miami's international clientele and Latin American visitor base (23% of market) Cultural sensitivity for diverse international guests including European sophisticates, Latin American business travelers, and domestic luxury consumers French market understanding appreciated given Vilebrequin's heritage and French Riviera positioning Celebrity discretion and VIP service experience managing high-profile guests Advanced CRM proficiency with hotel property management systems (Opera, Delphi), plus restaurant reservation platforms Digital marketing mastery including Instagram marketing, influencer relationship management, Google Analytics, email marketing platforms Revenue management understanding with dynamic pricing experience and competitive market analysis capabilities Event management systems expertise for coordinating complex private dining, weddings, and corporate events Extensive passion for and understanding of the luxury hospitality industry and proven track record of success Leadership and supervisory practices and skills; effective verbal and written communication skills Team player Ability to exceed expectations of guests Problem solving, decision-making and conflict-resolution skills COMPENSATION AND BENEFITS Base Salary: Competive based on experience Performance Bonuses potential based on revenue targets, guest satisfaction metrics, and marketing KPI achievement Benefits: Comprehensive health insurance, retirement matching, SUCCESS METRICS Restaurant Revenue Growth: Achieve 15-20% year-over-year growth post-opening stabilization Event Sales: Generate $2-3M annually in private dining, weddings, and corporate events TRevPAR Optimization: Contribute to overall hotel TRevPAR goals through integrated F&B marketing Social Media Engagement: Build 25,000+ Instagram followers within 12 months with 8%+ engagement rate Brand Awareness: Achieve top-3 ranking in South Beach luxury restaurant searches within 18 months Guest Satisfaction: Maintain 4.5+ star ratings across Google, TripAdvisor, and OpenTable platforms Expected start date: September 2025 for pre-opening training and launch preparation Property Opening: Mid-October 2025 Schulte Hospitality Group is an Equal Opportunity Employer.

Job DescriptionDescription: For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences-from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination. THE ROLE Chetola Resort is seeking an innovative and results-driven Director of Sales and Marketing to lead and elevate the property's sales, marketing, and revenue strategies. This is a key leadership role responsible for driving topline growth across all segments, overseeing revenue management and pricing strategies, and positioning Chetola as North Carolina's premier mountain resort for leisure travelers, groups, weddings, and events. The Director of Sales and Marketing will play a critical role in crafting and executing strategies that balance rate integrity with occupancy optimization while leading the sales and marketing team to deliver exceptional results. WHAT YOU'LL DO Sales Leadership Develop and execute a comprehensive sales strategy to grow revenue across leisure, group, corporate, and social markets as well as in-house events. Lead and mentor the sales team, including Group Sales, Catering Sales, and other key contributors, to achieve property-wide sales goals. Build and maintain relationships with key clients, industry partners, and local organizations to drive repeat business and referrals. Monitor competitor activity, market trends, and client feedback to adjust strategies proactively. Revenue Growth & Strategy Oversee revenue growth for Chetola Resort's lodging, group, and event business, including pricing strategy, inventory control, and distribution across all hotel channels (direct, OTA, group, etc.). Collaborate across both hotel and rental condo bookings to drive customer demand and ensure alignment with overall resort strategy. Analyze market demand, booking pace, and competitor data to target key areas to recruit customers. Partner with the General Manager to fine tune forecasts and budgets that reflect property-wide revenue goals. Participate in revenue management meetings that monitor revenue performance and recommend adjustments in real-time. In-House Programming & Events Develop and oversee in-house programming and resort events designed to: Drive incremental revenue through ticket sales, F&B, and ancillary services. Enhance guest engagement and length of stay by offering unique, curated experiences. Strengthen Chetola's brand positioning as a destination for connection, relaxation, celebration, and adventure. Engage the local community and second-home owners, increasing resort visibility and loyalty. Create marketing and PR opportunities through distinctive, high-profile events. Marketing Strategy & Execution Create and implement an integrated marketing plan including digital, print, social media, public relations, and community engagement. Oversee team members who manage the resort's website, online presence, and e-commerce initiatives to drive direct bookings and reduce reliance on third-party channels. Oversee the development of all marketing materials and digital assets, ensuring alignment with Chetola's brand standards. Partner with the General Manager and ownership group to broadcast the story of Chetola's legacy and future through compelling campaigns and messaging. Financial & Team Leadership Establish annual sales and marketing budgets and manage resources effectively. Track and analyze sales and marketing metrics, reporting on wins, challenges, and opportunities for growth. Retain, coach, and develop a high-performing sales and marketing team focused on exceeding goals. Requirements: ABOUT YOU A strategic and creative thinker with a proven ability to drive revenue and market share. Thrive in a leadership role that combines big-picture strategy with hands-on execution. A polished and persuasive communicator who builds trust with clients, team members, and stakeholders. Passionate about luxury hospitality and the art of crafting memorable guest experiences. Adept at balancing rate optimization with guest value to deliver sustainable results. REQUIREMENTS Minimum 5 years of senior-level sales and/or marketing experience in the hospitality industry, with prior resort or hotel leadership required. Prior experience in revenue management or overseeing pricing and distribution strategies. Strong understanding of digital marketing, social media, and public relations. Familiarity with sales systems and property management software . Bachelor's degree in Marketing, Hospitality, Business, or related field preferred. Must be able to work on-site with a flexible schedule including occasional evenings and weekends. WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive salary and eligible to participate in property-wide sales incentive programs. Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks. Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Full-time Description For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences-from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination. THE ROLE Chetola Resort is seeking an innovative and results-driven Director of Sales and Marketing to lead and elevate the property's sales, marketing, and revenue strategies. This is a key leadership role responsible for driving topline growth across all segments, overseeing revenue management and pricing strategies, and positioning Chetola as North Carolina's premier mountain resort for leisure travelers, groups, weddings, and events. The Director of Sales and Marketing will play a critical role in crafting and executing strategies that balance rate integrity with occupancy optimization while leading the sales and marketing team to deliver exceptional results. WHAT YOU'LL DO Sales Leadership Develop and execute a comprehensive sales strategy to grow revenue across leisure, group, corporate, and social markets as well as in-house events. Lead and mentor the sales team, including Group Sales, Catering Sales, and other key contributors, to achieve property-wide sales goals. Build and maintain relationships with key clients, industry partners, and local organizations to drive repeat business and referrals. Monitor competitor activity, market trends, and client feedback to adjust strategies proactively. Revenue Growth & Strategy Oversee revenue growth for Chetola Resort's lodging, group, and event business, including pricing strategy, inventory control, and distribution across all hotel channels (direct, OTA, group, etc.). Collaborate across both hotel and rental condo bookings to drive customer demand and ensure alignment with overall resort strategy. Analyze market demand, booking pace, and competitor data to target key areas to recruit customers. Partner with the General Manager to fine tune forecasts and budgets that reflect property-wide revenue goals. Participate in revenue management meetings that monitor revenue performance and recommend adjustments in real-time. In-House Programming & Events Develop and oversee in-house programming and resort events designed to: Drive incremental revenue through ticket sales, F&B, and ancillary services. Enhance guest engagement and length of stay by offering unique, curated experiences. Strengthen Chetola's brand positioning as a destination for connection, relaxation, celebration, and adventure. Engage the local community and second-home owners, increasing resort visibility and loyalty. Create marketing and PR opportunities through distinctive, high-profile events. Marketing Strategy & Execution Create and implement an integrated marketing plan including digital, print, social media, public relations, and community engagement. Oversee team members who manage the resort's website, online presence, and e-commerce initiatives to drive direct bookings and reduce reliance on third-party channels. Oversee the development of all marketing materials and digital assets, ensuring alignment with Chetola's brand standards. Partner with the General Manager and ownership group to broadcast the story of Chetola's legacy and future through compelling campaigns and messaging. Financial & Team Leadership Establish annual sales and marketing budgets and manage resources effectively. Track and analyze sales and marketing metrics, reporting on wins, challenges, and opportunities for growth. Retain, coach, and develop a high-performing sales and marketing team focused on exceeding goals. Requirements ABOUT YOU A strategic and creative thinker with a proven ability to drive revenue and market share. Thrive in a leadership role that combines big-picture strategy with hands-on execution. A polished and persuasive communicator who builds trust with clients, team members, and stakeholders. Passionate about luxury hospitality and the art of crafting memorable guest experiences. Adept at balancing rate optimization with guest value to deliver sustainable results. REQUIREMENTS Minimum 5 years of senior-level sales and/or marketing experience in the hospitality industry, with prior resort or hotel leadership required. Prior experience in revenue management or overseeing pricing and distribution strategies. Strong understanding of digital marketing, social media, and public relations. Familiarity with sales systems and property management software . Bachelor's degree in Marketing, Hospitality, Business, or related field preferred. Must be able to work on-site with a flexible schedule including occasional evenings and weekends. WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive salary and eligible to participate in property-wide sales incentive programs. Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks. Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.