Technical Delivery Manager jobs at Conduent - 8262 jobs

We are seeking a Senior Manager, Applied Science to lead the applied science charter for Amazon's Last-Hundred-Yard automation initiative, developing the algorithms, models, and learning systems that enable safe, reliable, and scalable autonomous delivery from vehicle to customer doorstep. This role owns the scientific direction across perception, localization, prediction, planning, learning-based controls, human-robot interaction (HRI), and data-driven autonomy validation, operating in complex, unstructured real-world environments. The Senior Manager will build and lead a high-performing team of applied scientists, set the technical vision and research-to-production roadmap, and ensure tight integration between science, engineering, simulation, and operations. This leader is responsible for translating ambiguous real-world delivery problems into rigorous modeling approaches, measurable autonomy improvements, and production-ready solutions that scale across cities, terrains, weather conditions, and customer scenarios. Success in this role requires deep expertise in machine learning and robotics, strong people leadership, and the ability to balance long-term scientific innovation with near-term delivery milestones. The Senior Manager will play a critical role in defining how Amazon applies science to unlock autonomous last-mile delivery at scale, while maintaining the highest bars for safety, customer trust, and operational performance. Key job responsibilities Set and own the applied science vision and roadmap for last-hundred-yard automation, spanning perception, localization, prediction, planning, learning-based controls, and HRI. Build, lead, and develop a high-performing applied science organization, including hiring, mentoring, performance management, and technical bar-raising. Drive the end-to-end science lifecycle from problem formulation and data strategy to model development, evaluation, deployment, and iteration in production. Partner closely with autonomy engineering to translate scientific advances into scalable, production-ready autonomy behaviors. Define and own scientific success metrics (e.g., autonomy performance, safety indicators, scenario coverage, intervention reduction) and ensure measurable impact. Lead the development of learning-driven autonomy using real-world data, simulation, and offline/online evaluation frameworks. Establish principled approaches for generalization across environments, including weather, terrain, lighting, customer properties, and interaction scenarios. Drive alignment between real-world operations and simulation, ensuring tight feedback loops for data collection and model validation. Influence safety strategy and validation by defining scientific evidence required for autonomy readiness and scale. Represent applied science in executive reviews, articulating trade-offs, risks, and long-term innovation paths. Basic Qualifications - 10+ years of building large-scale machine learning and AI solutions at Internet scale experience - Master's degree in Computer Science (Machine Learning, AI, Statistics, or equivalent) - Experience building large-scale machine learning and AI solutions at Internet scale - Experience distilling informal customer requirements into problem definitions, dealing with ambiguity and competing objectives - Experience hiring and leading experienced scientists as well as having a successful record of developing junior members from academia or industry to a successful career track Preferred Qualifications - 10+ years of practical work applying ML to solve complex problems for large-scale applications experience - 5+ years of hands-on work in big data, machine learning and predictive modeling experience - 5+ years of people management experience - PhD in Computer Science (Machine Learning, AI, Statistics, or equivalent) - Experience in practical work applying ML to solve complex problems for large scale applications - Experience working with big data, machine learning and predictive modeling - Experience in people management - Experience with big data technologies such as AWS, Hadoop, Spark, Pig, Hive etc. - Experience with Java, C++, or other programming language, as well as with R, MATLAB, Python, or an equivalent scripting language - Experience researching actual applications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $196,900/year in our lowest geographic market up to $340,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are seeking a Senior Manager, Applied Science to lead the applied science charter for Amazon's Last-Hundred-Yard automation initiative, developing the algorithms, models, and learning systems that enable safe, reliable, and scalable autonomous delivery from vehicle to customer doorstep. This role owns the scientific direction across perception, localization, prediction, planning, learning-based controls, human-robot interaction (HRI), and data-driven autonomy validation, operating in complex, unstructured real-world environments. The Senior Manager will build and lead a high-performing team of applied scientists, set the technical vision and research-to-production roadmap, and ensure tight integration between science, engineering, simulation, and operations. This leader is responsible for translating ambiguous real-world delivery problems into rigorous modeling approaches, measurable autonomy improvements, and production-ready solutions that scale across cities, terrains, weather conditions, and customer scenarios. Success in this role requires deep expertise in machine learning and robotics, strong people leadership, and the ability to balance long-term scientific innovation with near-term delivery milestones. The Senior Manager will play a critical role in defining how Amazon applies science to unlock autonomous last-mile delivery at scale, while maintaining the highest bars for safety, customer trust, and operational performance. Key job responsibilities Set and own the applied science vision and roadmap for last-hundred-yard automation, spanning perception, localization, prediction, planning, learning-based controls, and HRI. Build, lead, and develop a high-performing applied science organization, including hiring, mentoring, performance management, and technical bar-raising. Drive the end-to-end science lifecycle from problem formulation and data strategy to model development, evaluation, deployment, and iteration in production. Partner closely with autonomy engineering to translate scientific advances into scalable, production-ready autonomy behaviors. Define and own scientific success metrics (e.g., autonomy performance, safety indicators, scenario coverage, intervention reduction) and ensure measurable impact. Lead the development of learning-driven autonomy using real-world data, simulation, and offline/online evaluation frameworks. Establish principled approaches for generalization across environments, including weather, terrain, lighting, customer properties, and interaction scenarios. Drive alignment between real-world operations and simulation, ensuring tight feedback loops for data collection and model validation. Influence safety strategy and validation by defining scientific evidence required for autonomy readiness and scale. Represent applied science in executive reviews, articulating trade-offs, risks, and long-term innovation paths. Basic Qualifications 10+ years of building large-scale machine learning and AI solutions at Internet scale experience Master's degree in Computer Science (Machine Learning, AI, Statistics, or equivalent) Experience building large-scale machine learning and AI solutions at Internet scale Experience distilling informal customer requirements into problem definitions, dealing with ambiguity and competing objectives Experience hiring and leading experienced scientists as well as having a successful record of developing junior members from academia or industry to a successful career track Preferred Qualifications 10+ years of practical work applying ML to solve complex problems for large-scale applications experience 5+ years of hands-on work in big data, machine learning and predictive modeling experience 5+ years of people management experience PhD in Computer Science (Machine Learning, AI, Statistics, or equivalent) Experience in practical work applying ML to solve complex problems for large scale applications Experience working with big data, machine learning and predictive modeling Experience in people management Experience with big data technologies such as AWS, Hadoop, Spark, Pig, Hive etc. Experience with Java, C++, or other programming language, as well as with R, MATLAB, Python, or an equivalent scripting language Experience researching actual applications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $196,900/year in our lowest geographic market up to $340,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features - Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 10+ years in IT and/or Management Consulting, with at least 7 years in a people leadership role. - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience - Experience managing subcontracts and subcontract resources. - Experience with applications and architectures of national security programs, hands-on delivery or leading teams in the implementation of distributed applications, and direct people management experience - Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications - Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Strong project management and resource management capabilities - Financial acumen with P&L management experience - Ability to navigate complex stakeholder relationships and drive change - Sales and negotiation skills for opportunity capture and proposal development - Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships - Experience building and managing a high-performing team of Delivery Consultants; collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features; developing and overseeing the implementation of innovative, forward-looking IT strategies for customers. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,900/year in our lowest geographic market up to $312,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Infrastructure Delivery team is looking for a Manager to join our expanding Infrastructure Operations team. The Infrastructure Delivery Manager manages the implementation and delivery of inbound capacity and equipment. If you would like to use people skills and technical knowledge and apply them to delivering on-time, defect-free service, we'd like to meet you. Your work will help to create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. Travel: Extensive travel will be required in 2024, but will be limited in 2025 and beyond. Key job responsibilities The Infra Delivery Manager will: - Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. - Manage inbound capacity from receiving through deployment stages - Manage the installation network and cabling infrastructure in a data center environment - Guide, train and educate staff on the best practices related to all service owner issues - Manage tasks and deliverables across small to large-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Provide weekly report to the data center manager - Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Drive compliance to Amazon performance management requirements A day in the life The Infra Delivery Manager - Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform - Oversee their development and growth of their team - Tracking budgets, providing strategic direction and proposing technical solutions - Solve problems at their root and step back to understand the broader context - Installing and delivering our network equipment and related infrastructures to improve effectiveness through process innovation About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - An engineering degree or equivalent with 5+ years of relevant engineering or manufacturing operations experience, of which 2+ years in a people management experience, building & managing technical teams. - Proven ability in driving and managing metrics/KPI's with a high degree of organization and detail-orientation - Sound knowledge of Microsoft Suite ( MS Words, Excel, Project Visio and Power point) and Auto CAD) - Incident and Vendor management experience with Security and Health & Safety awareness Preferred Qualifications - 6+ years in a data center technology role - Experience with building physical data center such as copper/fiber cabling - Experience developing operational metrics to drive efficiencies - Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment - Experience with lean methodologies and Six-Sigma or similar qualification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,900/year in our lowest geographic market up to $216,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Infrastructure Delivery team is looking for a Manager to join our expanding Infrastructure Operations team. The Infrastructure Delivery Manager manages the implementation and delivery of inbound capacity and equipment. If you would like to use people skills and technical knowledge and apply them to delivering on-time, defect-free service, we'd like to meet you. Your work will help to create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. Travel: Extensive travel will be required in 2024, but will be limited in 2025 and beyond. Key job responsibilities The Infra Delivery Manager will: Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. Manage inbound capacity from receiving through deployment stages Manage the installation network and cabling infrastructure in a data center environment Guide, train and educate staff on the best practices related to all service owner issues Manage tasks and deliverables across small to large-size projects Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Provide weekly report to the data center manager Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. Recruit and train data technicians to ensure appropriate staffing levels Host weekly staff meetings Drive compliance to Amazon performance management requirements A day in the life The Infra Delivery Manager Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform Oversee their development and growth of their team Tracking budgets, providing strategic direction and proposing technical solutions Solve problems at their root and step back to understand the broader context Installing and delivering our network equipment and related infrastructures to improve effectiveness through process innovation About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications An engineering degree or equivalent with 5+ years of relevant engineering or manufacturing operations experience, of which 2+ years in a people management experience, building & managing technical teams. Proven ability in driving and managing metrics/KPI's with a high degree of organization and detail-orientation Sound knowledge of Microsoft Suite ( MS Words, Excel, Project Visio and Power point) and Auto CAD) Incident and Vendor management experience with Security and Health & Safety awareness Preferred Qualifications 6+ years in a data center technology role Experience with building physical data center such as copper/fiber cabling Experience developing operational metrics to drive efficiencies Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment Experience with lean methodologies and Six-Sigma or similar qualification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,900/year in our lowest geographic market up to $216,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers operating in places without reliable connectivity. The Amazon Leo business operations team is looking for a Sr. Customer Delivery Manager to join our Global Enterprise Services organization, supporting our rapidly growing North American enterprise customer base. You will lead technical onboarding and service delivery for Fortune 500 enterprises, telecommunications providers, and other organizations deploying Amazon Leo satellite connectivity across the United States, Canada, and Mexico. This role requires expertise in managing large-scale, geographically distributed deployments while navigating complex regulatory requirements and customer security protocols. In this role, you will work closely with customers to design, implement, and manage the onboarding and delivery of Amazon Leo Satellite Services to meet customer technical requirements and business objectives. You will be responsible for managing the customer experience as part of service launch or post-sales activities. This includes leading the implementation process, ensuring adherence to best practices, optimizing performance, identifying opportunities for upsell or introducing value-added services, and managing risks throughout customer onboarding or ongoing service contract. Key job responsibilities Collaborate with sales and business development leaders to plan and execute technical on-boarding and acceptance testing for Amazon Leo Satellite Services delivered to enterprise customers Manage assisted ordering process, system integration and acceptance process for Amazon Leo business customers spanning telco backhaul, industrial IoT, corporate enterprise, aviation, maritime, and other customers Work with Amazon Leo product/program management, AWS, partner ecosystem, and end-customer IT/technology network teams to ensure that system acceptance testing and validation meets schedule and quality requirements Lead multi-site deployment programs across North America Develop and execute customer-specific onboarding playbooks Coordinate with Field Service Partners (FSPs) for installation scheduling, quality assurance, and issue resolution Manage customer acceptance testing programs including ATP (Acceptance Test Plan) development and execution Collaborating with stakeholders to gather customer requirements and propose effective delivery strategies Manage the customer experience through project tracking and timeline deliverables, identifying risks and gaps ahead of time to ensure a smooth and positive customer onboarding Drive continuous improvement initiatives based on deployment learnings and customer feedback Serve as escalation point for complex integration challenges during customer onboarding Facilitate business reviews with internal Amazon Leo teams Advocate for the customer experience, coordinating with Customer Care teams around the rules of engagement during and post service delivery Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. About the team As a member of Global Enterprise Services (GES), you will be joining the Customer Delivery (CD) team, a customer-facing regional group of experts that serves as the technical execution engine behind all B2B direct and indirect customers. Basic Qualifications - 5+ years of program management or technical project management experience - Experience in technology/software sales, pre-sales, or consulting - Bachelor's degree in Computer Science, Computer Engineering, or Electrical Engineering, or 7+ years of wireless communications systems and implementation experience - 7+ years of progressive technology implementation experience - 5+ years of working directly with enterprise or mobility customers, leading complex end-to-end system integration or on-site service delivery projects - Experience managing programs with budgets exceeding $10M annually - Proven track record delivering multi-site deployments (50+ locations) on time and within budget Preferred Qualifications - 3+ years of RF and Network test equipment associated with SATCOM communications experience - Experience managing programs across cross-functional teams, building processes and coordinating release schedules - 4+ years of program or project management experience, or a PMP certificate and 4+ years of cross functional project delivery experience - AWS Associate level certification, or 3+ years of cloud architecture and solution implementation experience - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - Knowledge of wireless technologies including Satellite Payloads, Ground Systems and Operations, 2G/3G/4G/5G, Packet Core and RAN, SD-WAN, and hybrid network architectures (BGP, OSPF, MPLS, VPN) - Experience with AWS services (EC2, VPC, Direct Connect, CloudWatch, IAM), hybrid cloud architectures, API integration, and back-office system connectivity - Experience with government contracting and compliance requirements (FedRAMP, ITAR, etc.) and background in telecommunications network operations or service provider environments - Understanding of managed network services for enterprise and government, including convergence of satellite and terrestrial networks, industrial IoT deployments, and SCADA systems Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: Building and managing a high-performing team of Delivery Consultants Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications 10+ years in IT and/or Management Consulting, with at least 7 years in a people leadership role. Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience Experience managing subcontracts and subcontract resources. Experience with applications and architectures of national security programs, hands-on delivery or leading teams in the implementation of distributed applications, and direct people management experience Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Strong project management and resource management capabilities Financial acumen with P&L management experience Ability to navigate complex stakeholder relationships and drive change Sales and negotiation skills for opportunity capture and proposal development Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships Experience building and managing a high-performing team of Delivery Consultants; collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features; developing and overseeing the implementation of innovative, forward-looking IT strategies for customers. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,900/year in our lowest geographic market up to $312,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features - Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 10+ years in IT and/or Management Consulting, with at least 7 years in a people leadership role. - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience - Experience managing subcontracts and subcontract resources. - Experience with applications and architectures of national security programs, hands-on delivery or leading teams in the implementation of distributed applications, and direct people management experience - Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications - Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Strong project management and resource management capabilities - Financial acumen with P&L management experience - Ability to navigate complex stakeholder relationships and drive change - Sales and negotiation skills for opportunity capture and proposal development - Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships - Experience building and managing a high-performing team of Delivery Consultants; collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features; developing and overseeing the implementation of innovative, forward-looking IT strategies for customers. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,900/year in our lowest geographic market up to $312,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success. Job Title: Service Delivery Manager Location(s): Palm Beach Gardens, FL Job Description: The Service Delivery Manager (SDM) is a strategic and operational leader responsible for ensuring the seamless delivery of services to clients. This role is highly customer-facing and demands a proactive approach to managing client relationships, service quality, and operational excellence. The SDM will lead cross-functional teams, drive continuous improvement, and ensure that service level agreements (SLAs) and key performance indicators (KPIs) are consistently met. Key Responsibilities: Strong understanding of Operations, ITIL and Delivery management methodologies and best practices. Excellent communication, interpersonal, and presentation skills. Ability to build relationships and work effectively with diverse teams. Strong analytical and problem-solving skills. Ability to manage multiple projects and priorities. Experience with all management tools, Reporting, Operation and other technologies. Knowledge of organizational behavior and development. Commitment to collaboration, integrity, and excellence. Adaptability, resilience, and proactive problem-solving. Commitment to collaboration, integrity, and excellence. Strong understanding of IT infrastructure, service management tools (e.g., ServiceNow, Jira), and cloud platforms. Excellent communication, negotiation, and interpersonal skills. Proven leadership and team management capabilities. Analytical mindset with a focus on data-driven decision-making. Ability to thrive in dynamic, fast-paced environments. Managing daily operations & Leading team meetings and discussions with Service Reviews.Developing and implementing strategic plans & Overseeing projects from inception to completion. Maintaining communication with stakeholders. Customer Engagement & Relationship Management: Act as the primary point of contact for clients, ensuring high levels of satisfaction and trust. Conduct regular service reviews and client meetings to assess performance and gather feedback. Resolve escalations swiftly and professionally, maintaining transparency and accountability. Service Delivery Oversight: Oversee end-to-end service delivery processes, ensuring alignment with client expectations and business goals. Monitor SLAs, KPIs, and operational metrics to ensure consistent service excellence. Lead incident and problem management efforts, including root cause analysis and preventive actions. Team Leadership & Collaboration: Manage and mentor service delivery teams, fostering a culture of ownership, collaboration, and continuous learning. Coordinate with internal departments (e.g., IT, support, operations and Delivery) to ensure smooth service transitions and implementations. Facilitate training and development programs to enhance team capabilities. Process Improvement & Governance: Identify and implement service improvement initiatives to enhance efficiency and customer experience. Ensure compliance with ITIL, Operations and other service management frameworks. Maintain documentation of service processes, client interactions, and performance reports. Financial & Strategic Management: Manage budgets related to service delivery, ensuring cost-effective operations. Contribute to strategic planning and roadmap development for service delivery enhancements. Projection, Project activity budget knowledge required Required Qualifications: Experience: 10-12 years in service delivery or technical support roles, with at least 9-10 years in a customer-facing Delivery leadership position. Education: Bachelor's or Master's degree in Engineering, IT, or Business Administration. Certifications: ITIL Foundation or higher, PMP or Six Sigma etc as an Advantage. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers operating in places without reliable connectivity. The Amazon Leo business operations team is looking for a Sr. Customer Delivery Manager to join our Global Enterprise Services organization, supporting our rapidly growing North American enterprise customer base. You will lead technical onboarding and service delivery for Fortune 500 enterprises, telecommunications providers, and other organizations deploying Amazon Leo satellite connectivity across the United States, Canada, and Mexico. This role requires expertise in managing large-scale, geographically distributed deployments while navigating complex regulatory requirements and customer security protocols. In this role, you will work closely with customers to design, implement, and manage the onboarding and delivery of Amazon Leo Satellite Services to meet customer technical requirements and business objectives. You will be responsible for managing the customer experience as part of service launch or post-sales activities. This includes leading the implementation process, ensuring adherence to best practices, optimizing performance, identifying opportunities for upsell or introducing value-added services, and managing risks throughout customer onboarding or ongoing service contract. Key job responsibilities Collaborate with sales and business development leaders to plan and execute technical on-boarding and acceptance testing for Amazon Leo Satellite Services delivered to enterprise customers Manage assisted ordering process, system integration and acceptance process for Amazon Leo business customers spanning telco backhaul, industrial IoT, corporate enterprise, aviation, maritime, and other customers Work with Amazon Leo product/program management, AWS, partner ecosystem, and end-customer IT/technology network teams to ensure that system acceptance testing and validation meets schedule and quality requirements Lead multi-site deployment programs across North America Develop and execute customer-specific onboarding playbooks Coordinate with Field Service Partners (FSPs) for installation scheduling, quality assurance, and issue resolution Manage customer acceptance testing programs including ATP (Acceptance Test Plan) development and execution Collaborating with stakeholders to gather customer requirements and propose effective delivery strategies Manage the customer experience through project tracking and timeline deliverables, identifying risks and gaps ahead of time to ensure a smooth and positive customer onboarding Drive continuous improvement initiatives based on deployment learnings and customer feedback Serve as escalation point for complex integration challenges during customer onboarding Facilitate business reviews with internal Amazon Leo teams Advocate for the customer experience, coordinating with Customer Care teams around the rules of engagement during and post service delivery Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. About the team As a member of Global Enterprise Services (GES), you will be joining the Customer Delivery (CD) team, a customer-facing regional group of experts that serves as the technical execution engine behind all B2B direct and indirect customers. Basic Qualifications 5+ years of program management or technical project management experience Experience in technology/software sales, pre-sales, or consulting Bachelor's degree in Computer Science, Computer Engineering, or Electrical Engineering, or 7+ years of wireless communications systems and implementation experience 7+ years of progressive technology implementation experience 5+ years of working directly with enterprise or mobility customers, leading complex end-to-end system integration or on-site service delivery projects Experience managing programs with budgets exceeding $10M annually Proven track record delivering multi-site deployments (50+ locations) on time and within budget Preferred Qualifications 3+ years of RF and Network test equipment associated with SATCOM communications experience Experience managing programs across cross-functional teams, building processes and coordinating release schedules 4+ years of program or project management experience, or a PMP certificate and 4+ years of cross functional project delivery experience AWS Associate level certification, or 3+ years of cloud architecture and solution implementation experience Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders Knowledge of wireless technologies including Satellite Payloads, Ground Systems and Operations, 2G/3G/4G/5G, Packet Core and RAN, SD-WAN, and hybrid network architectures (BGP, OSPF, MPLS, VPN) Experience with AWS services (EC2, VPC, Direct Connect, CloudWatch, IAM), hybrid cloud architectures, API integration, and back-office system connectivity Experience with government contracting and compliance requirements (FedRAMP, ITAR, etc.) and background in telecommunications network operations or service provider environments Understanding of managed network services for enterprise and government, including convergence of satellite and terrestrial networks, industrial IoT deployments, and SCADA systems Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers operating in places without reliable connectivity. The Amazon Leo business operations team is looking for a Sr. Customer Delivery Manager to join our Global Enterprise Services organization, supporting our rapidly growing North American enterprise customer base. You will lead technical onboarding and service delivery for Fortune 500 enterprises, telecommunications providers, and other organizations deploying Amazon Leo satellite connectivity across the United States, Canada, and Mexico. This role requires expertise in managing large-scale, geographically distributed deployments while navigating complex regulatory requirements and customer security protocols. In this role, you will work closely with customers to design, implement, and manage the onboarding and delivery of Amazon Leo Satellite Services to meet customer technical requirements and business objectives. You will be responsible for managing the customer experience as part of service launch or post-sales activities. This includes leading the implementation process, ensuring adherence to best practices, optimizing performance, identifying opportunities for upsell or introducing value-added services, and managing risks throughout customer onboarding or ongoing service contract. Key job responsibilities Collaborate with sales and business development leaders to plan and execute technical on-boarding and acceptance testing for Amazon Leo Satellite Services delivered to enterprise customers Manage assisted ordering process, system integration and acceptance process for Amazon Leo business customers spanning telco backhaul, industrial IoT, corporate enterprise, aviation, maritime, and other customers Work with Amazon Leo product/program management, AWS, partner ecosystem, and end-customer IT/technology network teams to ensure that system acceptance testing and validation meets schedule and quality requirements Lead multi-site deployment programs across North America Develop and execute customer-specific onboarding playbooks Coordinate with Field Service Partners (FSPs) for installation scheduling, quality assurance, and issue resolution Manage customer acceptance testing programs including ATP (Acceptance Test Plan) development and execution Collaborating with stakeholders to gather customer requirements and propose effective delivery strategies Manage the customer experience through project tracking and timeline deliverables, identifying risks and gaps ahead of time to ensure a smooth and positive customer onboarding Drive continuous improvement initiatives based on deployment learnings and customer feedback Serve as escalation point for complex integration challenges during customer onboarding Facilitate business reviews with internal Amazon Leo teams Advocate for the customer experience, coordinating with Customer Care teams around the rules of engagement during and post service delivery Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. About the team As a member of Global Enterprise Services (GES), you will be joining the Customer Delivery (CD) team, a customer-facing regional group of experts that serves as the technical execution engine behind all B2B direct and indirect customers. Basic Qualifications - 5+ years of program management or technical project management experience - Experience in technology/software sales, pre-sales, or consulting - Bachelor's degree in Computer Science, Computer Engineering, or Electrical Engineering, or 7+ years of wireless communications systems and implementation experience - 7+ years of progressive technology implementation experience - 5+ years of working directly with enterprise or mobility customers, leading complex end-to-end system integration or on-site service delivery projects - Experience managing programs with budgets exceeding $10M annually - Proven track record delivering multi-site deployments (50+ locations) on time and within budget Preferred Qualifications - 3+ years of RF and Network test equipment associated with SATCOM communications experience - Experience managing programs across cross-functional teams, building processes and coordinating release schedules - 4+ years of program or project management experience, or a PMP certificate and 4+ years of cross functional project delivery experience - AWS Associate level certification, or 3+ years of cloud architecture and solution implementation experience - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - Knowledge of wireless technologies including Satellite Payloads, Ground Systems and Operations, 2G/3G/4G/5G, Packet Core and RAN, SD-WAN, and hybrid network architectures (BGP, OSPF, MPLS, VPN) - Experience with AWS services (EC2, VPC, Direct Connect, CloudWatch, IAM), hybrid cloud architectures, API integration, and back-office system connectivity - Experience with government contracting and compliance requirements (FedRAMP, ITAR, etc.) and background in telecommunications network operations or service provider environments - Understanding of managed network services for enterprise and government, including convergence of satellite and terrestrial networks, industrial IoT deployments, and SCADA systems Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are seeking a Senior Manager, Applied Science to lead the applied science charter for Amazons Last-Hundred-Yard automation initiative, developing the algorithms, models, and learning systems that enable safe, reliable, and scalable autonomous deli Manager, Delivery, Automation, Science, Computer Science, Operations, Technology

At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe. Our cross‑functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state‑of‑the‑art security features, to complement our award‑winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high‑performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home. Key Job Responsibilities Work with key stakeholders in product management and executive teams to define strategy and requirements. Lead cross‑functional development on new technology from design through delivery for eero's next‑generation WiFi products. Work with remote teams to deliver supporting software and services in sync with launch timelines. Communicate regularly with senior management on status, risks and change control. Communicate regularly with hardware team, software team, and CM vendors regarding program/project schedule and releases, highlight risks and remove obstacles. Drive efficient planning, execution, and track program/project status by tools on a daily basis. Generate schedules, program/project reports regularly for board audiences to understand status and risk. Host program/project meetings, lead to conclusion, provide meeting minutes, and track action items for the team. Lead team retrospectives that maximize learning; incorporate improvements into development processes and apply them to future programs. A Day in the Life Eero is a small and lean team, so you'll enjoy an outsized impact and the benefit of having many different responsibilities. Throughout the day you'll work across Engineering, Product and CX teams to track and deliver new or improve existing customer/product features. You'll collaborate with stakeholders and engineers to clarify requirements, create schedules, track project status, communicate with hardware team and CM vendors, and solve problems to ensure product delivery. You'll have flexibility in your day‑to‑day work, continually striving to innovate and raise the bar for operational excellence across the growing fleet of eero devices. About the Team Within the Core Engineering Team, NPI TPMs take on any responsibility to help deliver for our customers and own end‑to‑end new product delivery. While we are delivering results, we're having fun. Our mission is to deliver the best connectivity experience to customers worldwide. The team owns new products and features that get delivered to these customers, focusing on customer satisfaction and career development. Basic Qualifications Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent. 6+ years of project management disciplines including scope, schedule, budget, quality, risk and critical‑path management. Strong written and verbal communication skills to engage with technical and non‑technical audiences, including senior leadership. 6+ years of technical product management, program management or engineering experience. Experience working directly with engineering teams. Experience communicating across technical and non‑technical audiences, including executive‑level stakeholders or clients. Prior experience working with contract manufacturers and chip vendors. Preferred Qualifications Experience in project management disciplines (scope, schedule, budget, quality, risk, critical‑path) and collaborating with cross‑functional teams. Experience in ownership of projects and communicating timelines and executing independently. 8+ years experienced in Agile/Scrum software development methodologies. 6+ years experience in development/managing efforts in WiFi and networking industry, ideally with knowledge of WiFi firmware, drivers, protocols and related networking features. 8+ years experience working directly with engineering team in technologies relevant to eero: consumer wireless hardware, embedded software, mobile and web applications, distributed cloud services, databases, and/or data processing systems. 8+ years experience working with CM, OEM, JDM to build new products. Excellent oral and written communication skills (English required, Mandarin a plus). Experience and proficiency with one or more project management/reporting tools such as JIRA, MS Project, Smartsheet, Wiki, Looker. Equal Opportunity Employer Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. The mission of the team is to deliver network and server capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform. Some high level responsibilities include: Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. Manage inbound capacity from receiving through deployment stages Manage the installation network and cabling infrastructure in a data center environment Guide, train and educate staff on the best practices related to all service owner issues Manage tasks and deliverables across small to large-size projects Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Provide weekly report to the data center manager Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. Recruit and train data technicians to ensure appropriate staffing levels Host weekly staff meetings Drive compliance to Amazon performance management requirements Basic Qualifications Bachelor's degree 2+ years of data center experience 3+ years of team management experience 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies Preferred Qualifications 3+ years of data center engineering or operations experience Experience with network hardware: copper and optical fiber cabling, switches, routers Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on-time and complete shipment, inventory record defect rate) Experience representing your team or technical area to senior management Experience contributing to the definition and implementation of automation opportunities within an operations environment Experience with Microsoft Office products and applications, or experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,900/year in our lowest geographic market up to $216,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo wi Enterprise, Delivery, Manager, Business Operations, Network Operations, Customer Experience, Business Services

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features - Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 10+ years in IT and/or Management Consulting, with at least 7 years in a people leadership role. - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience - Experience managing subcontracts and subcontract resources. - Experience with applications and architectures of national security programs, hands-on delivery or leading teams in the implementation of distributed applications, and direct people management experience - Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications - Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Strong project management and resource management capabilities - Financial acumen with P&L management experience - Ability to navigate complex stakeholder relationships and drive change - Sales and negotiation skills for opportunity capture and proposal development - Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships - Experience building and managing a high-performing team of Delivery Consultants; collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features; developing and overseeing the implementation of innovative, forward-looking IT strategies for customers. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,900/year in our lowest geographic market up to $312,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features - Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 10+ years in IT and/or Management Consulting, with at least 7 years in a people leadership role. - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience - Experience managing subcontracts and subcontract resources. - Experience with applications and architectures of national security programs, hands-on delivery or leading teams in the implementation of distributed applications, and direct people management experience - Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications - Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Strong project management and resource management capabilities - Financial acumen with P&L management experience - Ability to navigate complex stakeholder relationships and drive change - Sales and negotiation skills for opportunity capture and proposal development - Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships - Experience building and managing a high-performing team of Delivery Consultants; collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features; developing and overseeing the implementation of innovative, forward-looking IT strategies for customers. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,900/year in our lowest geographic market up to $312,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a highly experienced IT Delivery Manager Lead role, The ideal candidate will possess over 10 years of experience in software development, with a proven track record of designing and implementing complex applications. Candidate will lead projects that leverage Generative AI technologies to enhance the software solutions and drive efficiency across development processes. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $130k - $140k/year & bonus benefits (see below). The Role Responsibilities: Lead end-to-end delivery of multiple concurrent projects. Manage project scopes, timelines, budgets, and risks effectively. Drive agile/scrum best practices across teams. Coordinate across technical and business stakeholders. Build and manage high-performing delivery teams. Ensure consistent project governance and compliance. Facilitate continuous improvement in delivery practices. Provide status updates and reporting to leadership. Manage escalations and issue resolutions promptly. Support strategic planning and roadmap execution. Requirements: 10+ years of IT delivery experience, 3+ years in leadership. Proven experience in Agile/Waterfall/Hybrid delivery models. Strong communication, stakeholder, and vendor management. PMP, Scrum Master, or SAFe certification preferred. Experience in cloud, digital, or enterprise-scale systems. Excellent organizational and problem-solving abilities. Strong financial and resource management skills. Experience managing remote and cross-functional teams. Ability to lead in a fast-paced, evolving environment. Bachelor's/master's degree in computer science or related field. Preferred, but not required: Experience with Software Delivery Manager Lead Should have 10+ Years of experience in Software Development Knowledge of any programming language is a plus. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

IDR is seeking a Technical Project Manager to join one of our top clients in Memphis, TN. This role offers an exciting opportunity to lead projects within a dynamic and innovative environment, focusing on data center operations with a strong emphasis on AI technologies. If you are eager to be part of a growing organization and thrive in a collaborative, team-oriented culture, we encourage you to apply today! Position Overview/Responsibilities for the Technical Project Manager: Lead and manage projects within AI-focused data centers, ensuring alignment with technical and business objectives. Collaborate with cross-functional teams to drive project success, utilizing Agile methodologies. Oversee project timelines, budgets, and resources, ensuring timely delivery and quality outcomes. Engage in strategic planning and execution, leveraging your deep understanding of core infrastructure components. Required Skills for Technical Project Manager: Minimum of 10 years of experience in project management, specifically within data center environments. PMP certification is strongly desired; additional certifications such as ACP are preferred. Proficiency in Agile practices and methodologies. Strong technical acumen, with a comprehensive understanding of networking, compute, and storage. Must be local to Memphis, TN, or willing to relocate prior to the start date. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row