Assistant Community Manager jobs at Continental Realty Co. - 16 jobs

The Property Manager is responsible for the oversight, operation and financial success of a Class A downtown office building and amenities which consists of a gaming simulator, courtyard area, jewel box retail, ground floor restaurant and retail, and small outdoor stage. This position will work with the property management team responsible for elevating the workplace experience by designing and delivering best-in-class memorable experiences through property specific programming, promotion of the building's brand personality, curating local vendor partnerships, and cultivating a sense of neighborhood at the buildings. This dynamic position contributes significantly to enhancing the customer journey and fostering a collaborative, culture-centric environment within the division. KEY RESPONSIBILITIES: * Spearhead customer relations opportunities to promote open communication and trust between Highwoods and our customers. * Lead the effort to help drive customer retention, reduce churn, and increase overall customer satisfaction. * Build strong customer relationships by proactively address customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service. * Manage capital improvement projects. * Manage property acquisition and/or new property start up. * Develop and implement ideas to maximize operating efficiency and financial performance. * Administer preventative maintenance programs. * Negotiate and manage vendor contracts within assigned portfolio. * Review and code all property invoices and submit for payment. * Responsible for the financial performance of the assets within assigned portfolio * Research, prepare and implement annual budgets including operating expenses and capital expenditures for building improvements. * Conduct regular property inspections to prevent problems/identify opportunities in accordance with department policy. * Adhere to company, division and department policies and procedures and ensure compliance with codes, regulations, and governmental agency directives. * Review and monitor daily work order report and weekly outstanding work order report. * Initiate customer billings and collection as needed. * Assure optimal functioning of building systems (example, HVAC, fire/life safety, elevators and security systems) * Cooperate with Maintenance Department to administer preventative maintenance programs. * Coordinate customer move-ins (i.e. welcome packages, etc.) and customer move-outs to promote customer relations and protect the property. * Review and provide explanations for monthly operating expense variances greater than 5% and $1000. * Review and understand leases related to assigned portfolio. * Coordinate customer projects and follow-up on customer work requests * Be available as needed on a rotating basis to perform on-call duties and maintain a status of active communication * Prepare, update and distribute information for on-call material * Distribute annual customer surveys and implement response plan based on survey results * Attend and follow up on all customer move in and move out punch list inspections * Adhere to OSHA requirements related to assigned portfolio * Assist in special projects for department as needed. QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES: * Proactive attitude and a genuine passion for delivering exceptional customer experiences * Effective organization and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously * Strong interpersonal skills, including the ability to communicate effectively with diverse stakeholders and build positive relationships * Proactive mindset with a focus on continuous improvement and problem-solving * High level of professionalism, integrity, and discretion in dealing with sensitive information and situations * Detail-oriented and analytical, with the ability to review leases, financial statements, and operational reports with accuracy * Flexibility and adaptability to changing priorities and environments * Excellent written and oral communication skills, with proficiency in MS Office and internet applications EDUCATION and EXPERIENCE: * Bachelors Degree strongly preferred * 5+ years experience in commercial property management * Proven record of providing excellent internal and external customer service * Budgeting and reporting experience * Proven experience managing capital improvement projects Why Join Our Team At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish. What Sets Us Apart As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture; it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection. WORK ENVIRONMENT and PHYSICAL REQUIREMENTS: This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and video conferencing equipment. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is of a general office nature; while performing the duties of this job, the employee is regularly required to sit, stand, stoop, balance, walk, kneel, crouch, talk, hear, and see; required to use arms and hands to reach; typing on computer keyboard and using phone is required. Must be able to inspect all areas of the properties, including roof, and/or basement. May occasionally lift, push, or pull up to 10 pounds.

Provide support services to property management and field personnel including: telephone support; invoice processing and monitoring; word processing; maintaining system of contractor and tenant information; contract document preparation and monitoring; coordinating tenant request for services; and maintaining filing system. Assist Property Managers with tenant move in/move out. ESSENTIAL FUNCTIONS: * Tenant Relations * Provide customer service to tenants by receiving tenant calls and coordinating requests for services. * Follow up with tenants to ensure satisfaction with completed work order requests and/or provide conference service coordination. * Provides emergency and safety information to tenants. * Coordinate the scheduling of evacuation drills, etc. Prepare proposals and invoices for additional services and utilities. * Coordinate with Property Manager and vendor to plan tenant events. * Coordinate security access information requests and emergency contacts lists. * Activate/deactivate property access cards. * Track and provide updates to MAXIMO tenant service requests * Accounting• Monitor and accurately codes invoices in the accounting system in a timely manner in accordance with company guidelines. * Research invoices and follow-up with vendors as needed. * Service Contracts * Coordinate service contracts and monitor current contracts to ensure that proper insurance and waiver of lien forms are intact. * Maintain tickler file for service contract expirations. * Maintain up-to-date approved service contract list. * Submit insurance claims to company. * Administrative Support • Provide administrative support for Property Managers and field personnel, including preparing letters, memos, spreadsheets, purchase order requests for bids and operating procedures as needed. * Assist in ordering uniforms and provides technology support. * Order office supplies and plans office events. * Maintain office equipment and equipment service agreements. * Maintain lease files and other files as necessary. * Administer the automated work order system (MAXIMO) and train new engineers on using the software as necessary. * Operations * Coordinate with Property Managers and building personnel for tenant move in/move out. * Contact movers for Certificate of Insurance and provide rules and regulations for after-hours move in/move out. * Generate tenant "welcome" letter, handbook, and appropriate welcome gift. * Coordinate with Property Manager for purchase of tenant signage (lobby, suite, and building) in accordance with building specifications. SECONDARY RESPONSIBILITIES: * Maintain property information to include (at a minimum) license agreements, vendor/contractor list, emergency procedures, equipment list, inventory list and personnel list. * Assist in budget preparation. * Perform other job-related duties as assigned. QUALIFICATIONS: Education - High School Diploma or equivalent. Professional Experience - Minimum of 2 years of administrative experience. Computer Skills - * PC proficiency to include (to include but not limited to) Microsoft Office applications (Word, Excel, Outlook, etc.) and ability to learn company specific software. * Ability to adapt to new or changing software programs. * Familiarity using graphics presentation programs preferred. Mobility - N/A Other Requirements - * Exceptional organizational skills. * Ability to type a 55 WPM accurately. * Exceptional interpersonal and customer service abilities. * Strong verbal and written skills preferred. * May be required to carry and maintain appropriate government credentials. Pay Range: $50,000 - $56,000 CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.

Horizon Farm Credit is recruiting for a Home & Land Lending Manager to join our team. Qualified candidate may work in the Mechanicsburg, PA, Mount Joy, PA, or Frederick, MD branch locations. The hours of operations are typically, Monday to Friday from 8 a.m. to 4:30 p.m. This position is eligible for a hybrid work schedule after 6 months of successful employment. Travel to branch offices, AgFirst, and other facilities may be required. We're seeking a dynamic leader who will lead and develop Home & Land Loan Officers, drive strategic growth and sales excellence through our structured sales framework, ensure high‑quality financial service delivery, elevate Farm Credit's presence in the community, and collaborate across the region to advance organizational goals-offering a unique opportunity to shape portfolio growth and team performance. Position Description Provide leadership and supervision to assigned Home & Land Loan Officers within the region. Assumes performance accountability for assigned personnel including training and development of staff. Serves as a confident financial professional ensuring staff deliver sound credit and financial services within regulations and policies. Formulates business development strategies, grows regional portfolio's and assists in departmental marketing plan. Manager is responsible for the adoption and implementation of the association structured sales dialogue framework to ensure consistency and professionalism across the entire business development team. Promotes related services, participates in public relations activities, and develops a favorable Farm Credit image in the community. Assists regional team and Association in meeting its goals and objectives through effective teamwork, cooperation, and communication. Ability to follow detailed instructions under close supervision from appropriate staff /manager. Areas of Responsibility LEADERSHIP Focuses on coaching and supervising assigned staff to support region business growth and employee development. Motivated staff through training, counseling, supervision and review of activity and results. Drives results by effectively communicating and encouraging the team to identify and adopt innovative processes that add value such as a structured sales planning tool. Champions change management and positively assists team with change. Develops and communicates a strong customer service focus encouraging high standards for both interdepartmental and external customer relationships. Takes a leadership role in region and Association wide initiatives including special projects or assignments. Engaged within field management structure to develop and oversee H&L lending function. Promotes Horizon Farm Credit throughout the Associations chartered territory and the farm credit system. BUSINESS GROWTH Maximizes quality business growth to meet Association's profitability objectives. Supervises the marketing and business development activities with assigned staff in concert with the association's business plan and overall goals and objectives for business retention and acquisition. Achieves team loan growth goals and establishes and implements a regional Market Development Plan. CREDIT MANAGEMENT Ensures appropriate credit administration and constructive credit principles to achieve Association quality objectives. Within the Region assures sound loans, prompt and appropriate servicing, and pricing in accordance with overall objectives of the association. Trains on gathering complete and accurate financial data and complete loan packages. Effectively prescreens proposed requests of the regional team. Ensures proper classification of loan portfolio in an accurate and timely manner. Approves the extension of credit within authorized limits. Resource for region for compliance with policies and procedures. CUSTOMER SUCCESS Builds strong relationships and coaches on the appropriate combination of services to create maximum value for customers. Delivers and coaches compelling customer service and responds promptly to customers, prospects, and other inquiries/requests. Uses CRM effectively to help manage customer relationships and enhance team communication. Holds team accountable to embrace CRM for Sales Culture. Education & Experience Bachelor's degree preferred or equivalent experience in Business, Economics, Finance, Agriculture or related field. Generally, eight or more years of experience in sales and lending. Supervisory experience preferred. Requirements Demonstrated competencies required in credit administration and lending. An in-depth knowledge of credit policies, standards and procedures. Excellent oral and written communication skills. Exhibits a high degree of judgement and strong analytical abilities. Excellent skills in problem analysis, judgment and organization. Recognized as a successful coach or mentor for knowledge transfer and/or development of staff. Develops management skills including leading, coaching, sales mentoring, training, organizing, planning, and delegating. Skills in effectively dealing with sensitive situations, and exhibiting leadership qualities. Ability to be assertive and decisive in arriving at sound business decisions which serves the best interest of the association and borrower. Adaptable and flexible to a changing work environment. Prolonged periods sitting at a desk and working on a computer. Regular, predictable, and reliable attendance is required. Complies with Association's Standards of Conduct Policy. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. Joining Horizon means making a difference in agriculture and rural communities while working in a supportive, innovative environment. What can we offer you? We provide competitive compensation and benefits packages for full-time employees, including: Medical insurance with dental and vision care options 401(k) with significant employer matching Paid time off, holidays, and volunteer time Tuition reimbursement and training opportunities Student loan reimbursement Leadership and career development opportunities Paid maternity and bonding leave Paid short-term disability Fun and inclusive work environment Salary Range: $90,000 - 120,000, depending on previous experience. Opportunity to earn additional incentive. Equal Opportunity Employer including veterans and individuals with disabilities.

Essential Responsibilities: * Complete routine home inspections, and secure homes following departures and prepare homes for arrivals * Check for functionality of all appliances and electronic devices * Promptly report any maintenance or general housekeeping issues to other departments * Provide homeowners with regular, effective communication by email or phone Minimum Required Skills & Competencies: * Excellent customer service * Excellent written & verbal communication skills * Must have strong organizational skills and be detail-oriented * Must be available to work weekends and holidays * Must have a valid driver's license and reliable transportation * Computer experience required * Use of company vehicle on rotational basis (after 90 days) Physically you can anticipate to: * Express or exchange ideas by means of the spoken word via email and verbally * Exert up to 40 pounds of force occasionally, use your arms and legs, and sit most of the time * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation * Subject to internal and external environmental conditions * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Pay Rate: $17.00 to $17.50 per hour #LI-DNI

Summary/Objective Leads a branch team in delivering the Bank's brand promise and in meeting the Bank's business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations. Essential Functions Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank's branches. Consistently employs the Bank's sales management practices: new customer onboarding, lobby leadership, huddles, white boards, coaching, and sales team meetings. Motivates team members to achieve assigned sales goals. Serves as a role model for team members and colleagues in the delivery of the Bank's brand promise and values. Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer. Develops solid understanding of the assigned branch market. Prospects and identifies opportunities for new business. Monitors and communicates local competitive activities. Leads branch team in executing effective operational and quality control to provide high-quality, efficient customer service, ensure compliance, and risk mitigation, by following established policies and procedures and making sound business decisions. Partners with various lines of businesses across the bank to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Treasury Management and Commercial Banking. Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Officers. Identifies opportunities for Wealth Management relationships and presents quality leads to Wealth Advisors. Represents the Bank within the community. Identifies and participates in community and business events for increasing awareness of and interest in Burke & Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions. Solves complex customer servicing issues and handles difficult customers effectively. Mentors and develops team of branch representatives with varying skill sets and experience (Tellers, Relationship Bankers) to achieve service, sales and operational excellence. Ensures effective team member communication. Identifies and supports training and development opportunities. Provides ongoing coaching, prepares performance evaluations and take disciplinary actions. Attends educational functions, classes, and learning/development sessions as assigned by Senior Management. The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities. Skills/Abilities Strong coaching, motivational, and training skills focusing on sales, service and operations. Excellent oral and written communication skills. Strong organizational skills. Proven sales experience to include prospecting, developing strong business relationships and meeting/exceeding sales goals. Strong analytical and decision-making skills. Ability to resolve problems effectively and efficiently. Strong ability to handle difficult customers. Education and Experience High School or Equivalent Two plus years of commercial branch banking experience including experience leading a team. Microsoft Office and Internet Skills. Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face-to-face meetings, and on the computer. Physical Demands This position requires manual dexterity, ability to lift files and opening cabinets, bending, stooping or standing as necessary. Travel Travel may be required for this position. This position is classified as non-exempt, and as such it is paid on an hourly basis. The pay range for this position is $22.00 - $23.00 per hour. Other compensation includes overtime paid at one and one-half times the normal hourly rate for any hours worked in excess of 40 in a workweek. Eligible for incentive compensation. This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who thrive in a culture of positivity, creativity, and continuous growth. Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people-and when our team thrives, our residents do too. Company Benefits & Perks We believe in rewarding our team with benefits that support both personal and professional well-being: Generous Paid Time Off (PTO) 401(k) with Company Matching Comprehensive Health, Dental, and Vision Insurance Health Savings Account (HSA) & Flexible Spending Account (FSA) Life Insurance & Parental Leave Employee Assistance Program (EAP) Relocation Assistance Professional Development & Advancement Opportunities Supportive, Fun, and Flexible Work Environment Access to an Unmatched Company Culture that values individuality and innovation Responsibilities The Job At-A-Glance: CLS Living is seeking an energetic and motivated Leasing Manager to join our team at University Village, a vibrant student housing community in Greensboro, North Carolina. In this key role, you will serve as the face of the community, delivering exceptional customer service, building strong relationships with students and parents, and creating a welcoming and engaging living environment. The Leasing Manager plays a critical role in driving leasing performance, supporting and developing the leasing team, executing student-focused marketing initiatives, and contributing to the overall success and culture of the property. This is an exciting opportunity for a driven professional who thrives in a fast-paced student housing environment and is passionate about creating memorable resident experiences. Key Responsibilities:Leadership & Staff Development Support the Property Manager in cultivating a motivated, high-performing team. Lead by example through professional communication, integrity, and a results-driven mindset. Promote a friendly, service-oriented office environment that prioritizes resident satisfaction. Leasing & Marketing Drive leasing efforts to achieve and maintain target occupancy (goal: 99%). Implement and monitor leasing goals, renewal programs, and resident retention strategies. Actively conduct outreach marketing on campus and with local businesses. Support the development and execution of an annual marketing plan. Maintain in-depth knowledge of the property and local competitors through regular market research. Ensure all digital and print marketing materials are current, professional, and aligned with brand standards. Coordinate and promote resident events and community-building functions. Represent the property at university functions and in student programming partnerships. Customer Experience Deliver first-class service to residents, prospects, and parents. Resolve resident concerns professionally and promptly. Build and maintain positive relationships with residents, staff, university contacts, and the broader community. Foster a sense of community and harmony throughout the property. Property & Office Administration Maintain accurate and up-to-date records in property management software. Process leases and administrative paperwork efficiently and accurately. Support property upkeep and curb appeal by identifying areas for improvement and contributing where needed. Financial Performance Assist in achieving NOI targets through effective leasing and cost management. Support rent collection efforts to meet or exceed a 98% collection rate. Proactively identify ways to improve revenue and reduce expenses in alignment with budget goals. The activities listed above may not be all inclusive. Qualifications Qualifications & Skills: Education & Experience: Bachelor's degree preferred, or 2-5 years of experience in student or multifamily housing; or an equivalent combination of education and experience. Systems Proficiency: Strong working knowledge of Microsoft Outlook, Word, and Excel. Experience with property management software, preferably Entrata. Familiarity with both market-rate and LIHTC programs is a plus. Understanding and adherence to Fair Housing and EEO laws. What We're Looking For: We're seeking a motivated, people-centered leader with a strong sense of ownership and a passion for community. The ideal candidate will be: A natural leader who thrives on building high-performing teams and nurturing talent. A brand ambassador who lives and breathes the CLS Living culture and vision-setting the tone for your team and community. Growth-minded, with a personal drive to learn, improve, and grow within the company. Entrepreneurial in spirit-creative, proactive, and unafraid to challenge the status quo to improve the resident experience. Skilled in operations, with experience in hiring, staff development, budgeting, marketing strategy, and scheduling. We conduct criminal background and drug screening. CLS Living is very proud to be recognized as a certified Great Places to Work company. CLS Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Pay Range USD $21.00 - USD $21.00 /Hr.

Provide support services to property management and field personnel including: telephone support; invoice processing and monitoring; word processing; maintaining system of contractor and tenant information; contract document preparation and monitoring; coordinating tenant request for services; and maintaining filing system. Assist Property Managers with tenant move in/move out. ESSENTIAL FUNCTIONS: * Administrative Support - * Provide administrative support for Property Managers and field personnel, including preparing letters, memos, spreadsheets, purchase order requests for bids and operating procedures as needed. * Assist in ordering uniforms and provides technology support. * Order office supplies and plans office events. * Maintain office equipment and equipment service agreements. * Maintain lease files and other files as necessary. * Administer the automated work order system and train new engineers on using the software as necessary. * Tenant Relations - * Provide customer service to tenants by receiving tenant calls and coordinating requests for services. * Follow up with tenants to ensure satisfaction with completed work order requests and/or provide conference service coordination. * Provides emergency and safety information to tenants. * Coordinate the scheduling of evacuation drills, etc. * Prepare proposals and invoices for additional services and utilities. * Coordinate with Property Manager and vendor to plan tenant events. * Coordinate security access information requests and emergency contacts lists. * Activate/deactivate property access cards. * Operations - * Coordinate with Property Managers and building personnel for tenant move in/move out. * Contact movers for Certificate of Insurance and provide rules and regulations for after-hours move in/move out. * Generate tenant "welcome" letter, handbook and appropriate welcome gift. * Coordinate with Property Manager for purchase of tenant signage (lobby, suite and building) in accordance with building specifications. * Service Contracts - * Coordinate service contracts and monitor current contracts to ensure that proper insurance and waiver of lien forms are intact. * Maintain tickler file for service contract expirations. * Maintain up-to-date approved service contract list. * Submit insurance claims to company. * Accounting - * Monitor and accurately codes invoices in the accounting system in a timely manner in accordance with company guidelines. * Research invoices and follow-up with vendors as needed. SECONDARY RESPONSIBILITIES: * Maintain property information to include (at a minimum) license agreements, vendor/contractor list, emergency procedures, equipment list, inventory list and personnel list. * Assist in budget preparation. * Perform other job related duties as assigned. QUALIFICATIONS: Education - High School Diploma or equivalent. Professional Experience - Minimum of 2 years of administrative experience. Computer Skills - * PC proficiency to include (to include but not limited to) Microsoft Office applications (Word, Excel, Outlook, etc.) and ability to learn company specific software. * Ability to adapt to new or changing software programs. * Familiarity using graphics presentation programs preferred. Mobility - N/A Other Requirements - * Exceptional organizational skills. * Ability to type a 55 WPM accurately. * Exceptional interpersonal and customer service abilities. * Strong verbal and written skills preferred. * May be required to carry and maintain appropriate government credentials. Pay Range: $48,000 - $55,000 CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.

The Community Manager - Unassigned position is based upon an amalgam of the Sr. Community Manager, Community Manager, and Assistant Community Manager job descriptions. This position drives financial performance, operational and leasing excellence, and delivers outstanding customer service while working at multiple communities throughout a portfolio. This associate also provides leadership and management for the community operations and maintenance teams, specifically for identified stretches of time in an effort to assist the permanent community team members through brief periods of short-staffing levels or when a Community Manager or Assistant Community Manager is not in the office fulfilling those roles. The associate should expect to be traveling every week worked throughout the year. This position is responsible for setting performance standards and coaching, developing, and empowering associates towards achievement of desired business outcome. The role will be considered for any/all communities within the given portfolio, and may be called upon to work outside of the designated portfolio if need arises and schedules permit. Communities operating at all points in the lifecycle from Lease-Up to Disposition should be expected and prior experience working with various community types and status is preferred. This may include large communities up to/exceeding 500 units, communities with a high degree of difficulty, lease-up or renovations, Due Diligence assistance and/or multi-site responsibility. The Community Manager - Unassigned may also function as part of expanded work groups when necessary. Reports to: This position reports to a Vice President of Property Management directly for all purposes related to their career path, oversight, scheduling and any other assignments. Once the Community Manager - Unassigned has a scheduled term at a specific community, the daily oversight and operational leadership for that term will come from the Regional Manager or Area Vice President who directly oversees the community at which the assignment is made. Work-related decisions will take into account the Community Manager Unassigned' s skills, experience, schedule, and how the individual best fits the working requirements of the community during each assignment. If, for any reason, the region or portfolio in which this associate is based does not have an available assignment then there are several potential outcomes for a variety of time periods. The Community Manager - Unassigned may be asked to travel to assist in regions outside of their primary area, or may be asked to work on specific projects or initiatives for the company as a property management overhead associate. Essential Functions/ResponsibilitiesFinancial Performance Manage financial aspects of operations for the assigned community (or communities) that contribute to the business goals Develop, implement, and monitor programs to maximize revenue, maintain expense control, and increase value Oversee pricing and occupancy strategies Assist in preparation of community budget Provide thorough and strategic monthly reforecast, monthly operating report, and executive summary of operations Review and approve, or submit for approval, all contracts within the limits defined by MCR budget authority levels Anticipate and communicate significant departures from the budget immediately and in accordance with the company policy and standards Partner with community Service Manager to review and recommend capital improvements and capital programs for expense reduction Address and complete all other duties as assigned Sales and Marketing Oversee sales, lease renewals, move-in and move-out process Oversee administration and completion of the resident renewal program, move-in and move out process Maintain accurate and in-depth knowledge of community inventory, pricing and availability as well as general knowledge of the competitors Foster a thorough understanding of the community's competitive environment in a submarket and adjust operating strategy accordingly Participate in Revenue Management calls when applicable Address and complete all other duties as assigned Operating Standards Ensure community (communities) maintain brand standards including property presentation, marketing, office and model appearance and associate appearance. Inspect what you expect. Review and analyze operations reports to track community performance and understand the impact of local economic conditions on community operations Ensure community is compliant with all applicable MCR and Partner (where applicable) procedures and all federal, state and local laws, specifically Fair Housing regulations at the community level Partnering with Service Manager, recommend capital improvements for community Manage contracts with 3rd party service providers Address and complete all other duties as assigned Associate Management and Development Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations Empower, engage and develop associates to achieve great performance and desired business outcomes Establish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members Manage performance of subordinates. Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates Support associate development. Provide targeted training and growth opportunities Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto Education and/or Experience High School diploma or equivalent (GED), Bachelor's degree or related experience preferred 5 years of progressive responsibility in multi-family, hospitality or retail industry 3 years multi-family or related property management experience in a management role Skills/Specialized Knowledge Commitment to, and passion for, providing outstanding customer service Manage community performance including financial performance, customer service, sales, communications, marketing, negotiation, crisis management and staffing Capability to adjust quickly to changing work environments and operational roles Ability to regularly travel to all communities within a portfolio with the expectation that no two weeks may be the same location or responsibilities Analyze data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation and effective expense management Ability to set clear objectives and define success for individuals and the team. Establish team accountability and lead team to achieve desired business outcomes Supervise subordinates and provide feedback and coaching resulting in improved performance Exercise professional judgment to take ownership of and resolve issues and problems with residents and associates diplomatically and without becoming adversarial and losing your temper Clearly communicate, speak, read and write in English as demonstrated by clear and concise written and verbal communication Computer skills including Microsoft Word and Excel. Property management software including Entrata, Yardi and Revenue Management Software preferred Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices Capable of travelling between two or more communities, if necessary Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked About the Benefits of Joining the Mill Creek Team Competitive compensation Comprehensive medical, dental, and vision Employer-sponsored short- and long-term disability, life, and AD&D insurance 401(k) with employer matching

Healthcare Realty Trust (NYSE:HR), a real estate investment trust, is recruiting for a Property Manager for a portfolio of medical office buildings in the Raleigh, NC market. We offer a competitive salary/benefit package with excellent growth opportunities. Please send your resume and cover letter to ****************************. Equal Opportunity and Affirmative Action Employer including Minorities/Women/Veterans/Disabilities Requirements Five years+ experience as an onsite property manager, preferably medical office buildings. Excellent written and verbal communication skills. Strong organization and analytical skills. Intermediate to advanced skills with Microsoft Office Suite. Four-year college degree. CPM or RPA designation a plus. Experience managing a staff preferred. Job Duties Acts as primary contact with tenants; directly involved with all aspects of property operations and daily administrative tasks. Perform periodic regular property inspections. Recommends alterations, maintenance and reconditioning as necessary. Contracts for vendor selection and oversight. Perform routine property accounting functions such as AP processing and AR reporting. Development of bi-annual forecasts for operating and capital expenses and review of annual Operating Expense Recoveries and Operating Expense Reconciliations. Support new tenant orientation programs and coordinates tenant-related activities. Work with tenants, building maintenance staff and vendors to ensure work orders are complete. Ability to provide efficient, timely, reliable and courteous service to customers. Must be able to work independently. Participate in leasing discussions and provide recommendations where applicable. Solicit bids for tenant and capital improvement projects, ensure projects are completed on time. Monitor construction progress and attend construction meetings as necessary.

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Property Manager in Emerald Isle, North Carolina. Property Manager What you'll do: The Property Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals. Our Property Holiday Trav-L located in Emerald Isle, NC is looking for a Property Manager to oversee our RV Campground. Your job will include: Provide exceptional customer service to residents and guests to ensure an excellent experience. Manage the resources and assets of the property, including buildings and amenities. Conduct marketing activities to attract new customers. Hire and manage resort employees. Prepare, manage and analyze the operational budget of the resort. Maximize the profitability of the property. Maintain the resort and ensure that it's clean and attractive. Partner with the marketing team to attract new guests. Analyze, prepare and manage the operational budget of the resort to improve its profitability. Your skills and experience include: Bachelor's degree, or a combination of education and equivalent experience. 5+ years of property management experience, preferably in an RV or manufacturing home community setting. Strong operations skills and a thorough understanding of the complexities of this position. At least one year of experience in customer service and exceptional customer service skills. Excellent skills in Microsoft Office and other web-based applications. Valid driver's license, good driving record and current auto insurance. Experience in sales and/or marketing preferred. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

Be a part of the best team in Property Management! Vesta Management is seeking to hire an affordable housing experienced, results driven, customer service focused Property Manager to oversee operations at Timbercroft Apartments in Owings Mills, MD. We're looking for a hands-on leader who is familiar with affordable housing programs such as LIHTC and Section 8, takes pride in operational excellence, and genuinely cares about creating a positive experience for our residents. Join our team and be a part of Vesta's success story! What we Offer: At Vesta, we take pride in hiring the best talent in Property Management. We work hard and we have fun doing so. In addition to our generous benefits package, we offer service awards, performance bonuses, team member appreciation events and opportunities for growth. Our benefits include: Medical, dental & vision insurance Company matched 401(K). Paid time off- Vacation, sick, floating holidays 12 additional paid holidays Tuition Reimbursement PetPlan Pet Insurance Employee Assistance Program Long & Short-Term Disability Insurance AND MORE The Property Manager is fully accountable for all day-to-day property operations and oversight. This includes meeting financial, leasing, compliance, resident retention, and maintenance goals and standards, and managing all staff to these goals and standards. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for keeping reception area clean with professional surroundings. Preserves and respects resident, applicant, employee and company confidentiality. Financial: Understand and set financial goals and prepare accurate property budget annually. Consistently monitor actual results and adjust operations as necessary to achieve or exceed the budgeted financial results. Maintain accurate record of all property transactions and process on time (i.e., delinquency reports, move-in/move-outs, etc.) Ensure that all rent and late fees/charges etc. are collected, posted and deposited on time. Manage the collections, depositing and posting of all rent and late fees/charges, delinquencies, late notices, and legal action as necessary. Manage and ensure all Housing Assistance Payments, including special claims are requested and received as applicable. Keep vendor/contractor communication, scheduling, billing, vendor relations and certificates of insurance. Ensure payables processed for payment, handle petty cash and all funds. Leasing: Ensure property is rented, maximizing the optimum balance between actual rent collected and occupancy. Identify markets and secure prospective residents utilizing appropriate marketing strategies. Handle marketing outreach to include interacting with neighborhood groups, local employers, community organizations and any other sources of prospecting and lead generation with a focus on converting leads into rentals. Conduct marketing surveys and regularly review traffic reports and trends. Confirm leasing team techniques are effective in obtaining closing. Compliance & Administration: Implement and maintain procedures and systems in accordance with Vesta SOP. Confirm leases and corresponding paperwork are complete and processed accurately and on time. Gather, prepare, and execute lease renewals, and intake, prepare, and process interim recertification, annual recertification and other documentation as required by local, state and federal agencies. Secure all required applicant and resident signatures, for administrative processes. Ensure resident files are accurately maintained in compliance with all Vesta standards and regulatory requirements. Ensure all administrative paperwork is accurate, complete and processed on time. Process information in property management software regularly, i.e., work orders, certifications, deposits and all pertinent resident documentation. Organize and lead community emergency team. Instruct staff, residents, of proper response and handling of emergencies with buildings, criminal activity, employee/resident injuries, fires, floods, freezes, etc., in accordance with Vesta's SOP to minimize liabilities. Resident Retention: Fosters a positive, active and collaborative relationship with residents, communities, and associated agencies. Listen and address resident concerns and requests to ensure resident satisfaction. If their requests are unreasonable, ensure they receive a timely response regarding our action/inaction. Implement or maintain resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.) and distribute property-issued communications/notices (i.e., bad weather, emergency, etc.). Consistently implement or maintain property rules and regulations. Personnel Development & Management: Utilize recruitment techniques and policies to interview, hire, and on-board new team members. Ensure efficiency of team members through ongoing staff meetings/communications, training, development, counseling, regular performance management, and leadership. Ensure property is staffed appropriately, including overseeing maintenance on-call duties with Maintenance Supervisor. Ensure administrative processes involving personnel are handled timely (i.e., performance evaluations, salary reviews, Payroll, change of status, etc.). Maintenance & Safety: Coordinate maintenance schedule, projects and needs with Maintenance Supervisor. Work with Maintenance to complete monthly maintenance reports i.e. annual apartment inspection tracking, weather reports, etc. Regularly walk your community to inspect physical appearance of grounds, common areas, vacancies, and any other amenities, address with Maintenance any deficiencies/necessary repairs, and ensure repairs are logged on a work order and completed timely. Work with Maintenance to monitor service contractors for proper completion of contracted duties (i.e., exterminator, landscaper, snow removal, etc.). Document capital improvement needs and solicit competitive bids for project(s) completion in accordance with Vesta standards. Ensure unsafe conditions are corrected immediately. Direct staff to practice “safety first". Other duties as assigned by management. Knowledge, Skills and Abilities: Sound judgement and decision-making skills. Excellent interpersonal skills; strong verbal communication skills. Strong commitment to quality. Problem identification and solving ability. Able to work independently; self-motivated, takes initiative. Leadership/delegation skills. Able to multitask and prioritize efficiently. Accepts responsibility and accountability. Honest and trustworthy; displays integrity. Professional, in appearance and action. Shows adaptability. Organized and detailed. Basic math proficiency required. Interested? APPLY NOW!!! Requirements Required Education and Experience: Associates degree or equivalent experience, plus an additional 3-5 years of related experience/ proven track record in similar function, i.e., occupancy, leasing, APM role. Experience with site based affordable housing programs strongly preferred if applicable. COS and/or CPO Certification strongly preferred. Experience in a supervisory role/capacity required. Additional Eligibility Qualifications: Bachelor's degree in business management/property management field a plus. Multilingual skills strongly preferred Strong computer skills; including MS Office suite, Outlook, and property management software. Successful completion of a background check and drug screen required. Valid Driver's License and clean driving record required. Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace. Salary Description $75,000.00-$80,000.00/yr.

Be a part of the best team in Property Management! Vesta Management is seeking to hire an affordable housing experienced, results driven, customer service focused Property Manager to oversee operations at Tabco Towers in Towson, MD. We're looking for a hands-on leader who is familiar with affordable housing programs such as LIHTC and Section 8, takes pride in operational excellence, and genuinely cares about creating a positive experience for our resident. Join our team and be a part of Vesta's success story! What we Offer: At Vesta, we take pride in hiring the best talent in Property Management. We work hard and we have fun doing so. In addition to our generous benefits package, we offer service awards, performance bonuses, team member appreciation events and opportunities for growth. Our benefits include: Medical, dental & vision insurance Company matched 401(K). Paid time off- Vacation, sick, floating holidays 12 additional paid holidays Tuition Reimbursement PetPlan Pet Insurance Employee Assistance Program Long & Short-Term Disability Insurance AND MORE The Property Manager is fully accountable for all day-to-day property operations and oversight. This includes meeting financial, leasing, compliance, resident retention, and maintenance goals and standards, and managing all staff to these goals and standards. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for keeping reception area clean with professional surroundings. Preserves and respects resident, applicant, employee and company confidentiality. Financial: Understand and set financial goals and prepare accurate property budget annually. Consistently monitor actual results and adjust operations as necessary to achieve or exceed the budgeted financial results. Maintain accurate record of all property transactions and process on time (i.e., delinquency reports, move-in/move-outs, etc.) Ensure that all rent and late fees/charges etc. are collected, posted and deposited on time. Manage the collections, depositing and posting of all rent and late fees/charges, delinquencies, late notices, and legal action as necessary. Manage and ensure all Housing Assistance Payments, including special claims are requested and received as applicable. Keep vendor/contractor communication, scheduling, billing, vendor relations and certificates of insurance. Ensure payables processed for payment, handle petty cash and all funds. Leasing: Ensure property is rented, maximizing the optimum balance between actual rent collected and occupancy. Identify markets and secure prospective residents utilizing appropriate marketing strategies. Handle marketing outreach to include interacting with neighborhood groups, local employers, community organizations and any other sources of prospecting and lead generation with a focus on converting leads into rentals. Conduct marketing surveys and regularly review traffic reports and trends. Confirm leasing team techniques are effective in obtaining closing. Compliance & Administration: Implement and maintain procedures and systems in accordance with Vesta SOP. Confirm leases and corresponding paperwork are complete and processed accurately and on time. Gather, prepare, and execute lease renewals, and intake, prepare, and process interim recertification, annual recertification and other documentation as required by local, state and federal agencies. Secure all required applicant and resident signatures, for administrative processes. Ensure resident files are accurately maintained in compliance with all Vesta standards and regulatory requirements. Ensure all administrative paperwork is accurate, complete and processed on time. Process information in property management software regularly, i.e., work orders, certifications, deposits and all pertinent resident documentation. Organize and lead community emergency team. Instruct staff, residents, of proper response and handling of emergencies with buildings, criminal activity, employee/resident injuries, fires, floods, freezes, etc., in accordance with Vesta's SOP to minimize liabilities. Resident Retention: Fosters a positive, active and collaborative relationship with residents, communities, and associated agencies. Listen and address resident concerns and requests to ensure resident satisfaction. If their requests are unreasonable, ensure they receive a timely response regarding our action/inaction. Implement or maintain resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.) and distribute property-issued communications/notices (i.e., bad weather, emergency, etc.). Consistently implement or maintain property rules and regulations. Personnel Development & Management: Utilize recruitment techniques and policies to interview, hire, and on-board new team members. Ensure efficiency of team members through ongoing staff meetings/communications, training, development, counseling, regular performance management, and leadership. Ensure property is staffed appropriately, including overseeing maintenance on-call duties with Maintenance Supervisor. Ensure administrative processes involving personnel are handled timely (i.e., performance evaluations, salary reviews, Payroll, change of status, etc.). Maintenance & Safety: Coordinate maintenance schedule, projects and needs with Maintenance Supervisor. Work with Maintenance to complete monthly maintenance reports i.e. annual apartment inspection tracking, weather reports, etc. Regularly walk your community to inspect physical appearance of grounds, common areas, vacancies, and any other amenities, address with Maintenance any deficiencies/necessary repairs, and ensure repairs are logged on a work order and completed timely. Work with Maintenance to monitor service contractors for proper completion of contracted duties (i.e., exterminator, landscaper, snow removal, etc.). Document capital improvement needs and solicit competitive bids for project(s) completion in accordance with Vesta standards. Ensure unsafe conditions are corrected immediately. Direct staff to practice “safety first". Other duties as assigned by management. Knowledge, Skills and Abilities: Sound judgement and decision-making skills. Excellent interpersonal skills; strong verbal communication skills. Strong commitment to quality. Problem identification and solving ability. Able to work independently; self-motivated, takes initiative. Leadership/delegation skills. Able to multitask and prioritize efficiently. Accepts responsibility and accountability. Honest and trustworthy; displays integrity. Professional, in appearance and action. Shows adaptability. Organized and detailed. Basic math proficiency required. Interested? APPLY NOW!!! Requirements Required Education and Experience: Associates degree or equivalent experience, plus an additional 3-5 years of related experience/ proven track record in similar function, i.e., occupancy, leasing, APM role. Experience with site based affordable housing programs strongly preferred if applicable. COS and/or CPO Certification strongly preferred. Experience in a supervisory role/capacity required. Additional Eligibility Qualifications: Bachelor's degree in business management/property management field a plus. Multilingual skills strongly preferred Strong computer skills; including MS Office suite, Outlook, and property management software. Successful completion of a background check and drug screen required. Valid Driver's License and clean driving record required. Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace. Salary Description $60,000.00-$65,000.00/yr.

Federal Realty is a proven leader in the ownership, operation, and redevelopment of high quality retail real estate in the country's best markets. We believe we are one of the most innovative and dynamic real estate companies you can work for. Interested candidates who research Federal Realty hear a lot about the high quality shopping centers and the well-respected real estate team at our core, it's the smaller intangible things that can make working at Federal so satisfying. You see, while we're one of the largest publicly traded real estate investment trusts in the country, as measured by the value of our shopping centers, we're really a very small company by most standards and we try to operate that way. That means that team members with initiative and ability can get involved in many facets of our business over the years. I encourage you to look us up on LinkedIn and follow Federal Realty Investment Trust. We are seeking an Assistant Property Manager to join our team. The Assistant Property Manager will play a key role in supporting the operations team by performing both administrative and hands-on property management duties under the supervision of the Senior Regional Property Manager (SRPM). This is an on-site role at THE AVENUE at White Marsh and will also include responsibilities across the SRPM's broader portfolio. The ideal candidate will have a strong understanding of commercial property operations, a proactive approach to problem-solving, and the ability to build and maintain positive relationships with tenants, vendors, and internal teams. This position offers the opportunity to gain broad exposure to property management, work closely with experienced leadership, and contribute directly to the success and smooth operation of high-quality retail and mixed-use assets. Responsibilities * Build and maintain strong tenant relationships by meeting with tenants regularly, addressing issues promptly, and serving as the primary point of contact for daily property operations, including general maintenance, lease inquiries, security, and parking management. Provide tenant feedback on sales and trends to leasing and marketing teams. * Become familiar with condominium documents, city and county ordinances, and other regulations as they relate to property operations. * Assist in the supervision of third-party vendors such as security, landscaping, cleaning, and maintenance providers. Monitor performance, ensure quality standards, and help define the scope of services needed. Support contract bidding, negotiation, submission, and invoice approval. * Conduct property inspections and quality control reviews with guidance from the SRPM and independently. Review daily security reports and monthly lighting inspections, coordinating maintenance and repairs with vendors and tenants. Communicate effectively with tenants in person and in writing. * Maintain and update tenant contact information. Track required tenant maintenance and compliance with special lease provisions. Organize and maintain property operations files. * Collaborate with key stakeholders, including Marketing, Tenant Coordination, other internal teams, and civic and community leaders, to ensure smooth property operations and positive tenant and community relations. * Code and process invoices, monitor purchases and expenses to ensure budget compliance, and prepare vendor maintenance forms for system entry in Nexus. * Assist with preparation of the annual operating budget and management of operating expenses to keep operations within budget. Work with property accountants on monthly variance reports and with the finance team to forecast property-level cash flows for corporate planning and analysis. * Support completion of accruals, reclassifications, tenant reimbursable billings, aged accounts receivable, and sales report collections. * Assist with high-traffic and special events at the property. * Perform additional tasks or special projects as assigned by the SRPM across the portfolio. Qualifications * 5+ years of experience as an Assistant Property Manager or Operations Manager in commercial real estate. * Proven experience working in the field at properties and resolving issues independently. * Retail property management experience is preferred. * Bachelor's degree preferred. * Strong attention to detail and excellent organizational skills. * Ability to handle multiple priorities and manage time effectively. * Strong problem-solving skills and a results-oriented approach to completing assignments and resolving tenant requests. * Desire to learn and improve property operations and work processes. * Excellent verbal and written communication skills. * Proven customer service skills, including the ability to resolve disputes or complaints professionally. * Self-sufficient and able to work independently. * Intermediate proficiency in Microsoft Outlook, Word, and Excel, with willingness to learn new programs. * Ability to perform physical activities related to property inspections and on-site tenant or vendor interactions. * Flexible availability, including evenings, weekends, and holidays as required for property events or operational needs. * Ability to perform essential on-site property inspections, including walking or standing for extended periods, with reasonable accommodations as needed Salary Range: The typical pay range is $70,000-$85,000 a year plus bonus. Salary is determined by job-related skills, experience, and relevant education, training, and/or certification. Federal Realty Investment Trust is an Equal Opportunity / Affirmative Action employer. Federal values a diverse workforce and is committed to providing equal employment and advancement opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity or expression, genetics, or protected Veteran status. Federal Realty Investment Trust does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Federal Realty Investment Trust and Federal Realty Investment Trust will not be obligated to pay a placement fee. If you are unable to submit your application online, please call ************.

As a Highwoods Assistant Property Manager, you will support the property management team, managing approximately 2 million square feet of Class A Commercial Office Hi-Rise and Mid-Rise suburban buildings. You will help ensure that the buildings are well-maintained and effectively run. This position will represent Highwoods professionally to customers, vendors, and the public while championing efforts to enhance the customer journey and foster a customer-centric culture. KEY RESPONSIBILITIES: * Build strong customer relationships by proactively addressing customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service. * Assist with customer relations opportunities to promote open communication and trust between Highwoods and our customers. * Assist with efforts to help drive customer retention and increase overall customer satisfaction. * Help ensure the strong financial performance of the assets within the assigned portfolio. * Assist with researching, preparing, and implementing annual budgets including coordination of certain revenue, operating expenses, and capital expenditures for building improvements. * Review and code invoices and submit for approval. * Assist with managing capital improvement projects as needed. * Look for and offer recommendations to reduce operating expenses. * Assist with negotiating and managing vendor contracts and managing vendor services on-site. * Conduct regular property inspections to prevent problems/identify opportunities. * Adhere to company, division and department policies and procedures and ensure property compliance with OSHA standards, building codes, regulations, and governmental agency directives. * Assist with review and monitoring of daily work order report and weekly outstanding work order report. * Initiate customer billings as needed. * Help with coordination of customer move-ins and move-outs; following up as needed on punch list inspections. * Assist with assuring optimal functioning of building systems (example, HVAC, fire/life safety, elevators, and security systems) * Review and understand leases related to assigned portfolio. * Assist with coordinating customer projects and follow-up on customer work requests. * Identify and implement procedures to minimize insurance risks. * Responsible for the field activities associated with a property or portfolio of properties * Field, track and respond to customer service requests in a timely and thorough manner * Assist with Accounts Receivable as needed * Be available as needed on a rotating basis to perform on-call duties and maintain a status of active communication QUALIFICATIONS/KNOWLEDGE, SKILLS, ABILITIES: * Proactive attitude and a genuine passion for delivering exceptional customer experiences. * Effective organization and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. * Strong interpersonal skills, including the ability to communicate effectively with diverse stakeholders and build positive relationships. * Proactive mindset with a focus on continuous improvement and problem-solving. * High level of professionalism, integrity, and discretion in dealing with sensitive information and situations. * Detail-oriented and analytical, with the ability to review leases, financial statements, and operational reports with accuracy. * Flexibility and adaptability to changing priorities and environments. * Excellent written and oral communication skills, with proficiency in MS Office and internet applications. * Knowledge of basic business practices. * Willingness to obtain North Carolina Real Estate License. EDUCATION/EXPERIENCE: * Bachelor's degree preferred or an equivalent combination of education & experience will be considered. * 2-4 years' experience in full service commercial property management highly desirable. * Budgeting or other financial experience preferred. Why Join Our Team At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish. What Sets Us Apart As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection. Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS: This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and video conferencing equipment. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is of a general office nature; while performing the duties of this job, the employee is regularly required to sit, talk, hear, and see; required to use arms and hands to reach; typing on computer keyboard and using phone is required. May occasionally lift, push, or pull up to 25 pounds. Ability to read, understand, and to communicate information and ideas clearly in writing and orally is required.

Be a part of the best team in Property Management! Vesta Management is seeking to hire an affordable housing experienced, results driven, customer service focused Assistant Property Manager to support operations at Timbercroft Apartments in Owings Mills, MD. The ideal candidate will have experience with affordable housing programs such as LIHTC and Section 8, takes pride in their work, and genuinely cares about creating a positive experience for our residents. Join our team and be a part of Vesta's success story! What we Offer: At Vesta, we take pride in hiring the best talent in Property Management. We work hard and we have fun doing so. In addition to our generous benefits package, we offer service awards, performance bonuses, team member appreciation events and opportunities for growth. Our benefits include: Medical, dental & vision insurance Company matched 401(K) Paid time off- Vacation, sick, floating holidays 12 additional paid holidays Tuition Reimbursement PetPlan Pet Insurance Employee Assistance Program Long & Short-Term Disability Insurance AND MORE The Assistant Property Manager is responsible for assisting and supporting Property Manager and support staff in achieving maximum occupancy and collections at the property. Communicate and collaborate with site staff to ensure that all site compliance and financial administrative procedures are met. This position also assumes the role of person in charge when a Property Manager is not present. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Depending on the needs of the property, the Assistant Property Manager will be responsible for all or some of the following duties: Fosters a positive, active and collaborative relationship with residents, communities, and associated agencies. Works with Property Manager in all functions with a significant focus on assisting in support of site staff. Assists and supports Property Manager in the coordination and processing of compliance and financial administration, leasing, resident retention, and maintenance and safety. Responsible for keeping reception area clean with professional surroundings. Answer and direct incoming calls to the appropriate team member. When the appropriate team member is unavailable, ensure proper follow up. Listen and address resident concerns/requests timely, to ensure resident satisfaction or if their requests are unreasonable, ensure they receive a response regarding our action/inaction. Greet, introduce, welcome and convey benefits of the property to prospective residents and visitors. Coordinate leasing to include interviewing prospective residents and assessing their needs and qualifications. Secure a completed welcome card and/or application from the prospective resident. Enter prospective resident information into the property data system. Schedule application intakes, interviews, processing and preparation of applications, and their distribution. Accompany prospective residents to apartments, discuss size and layout, terms of lease, and available facilities, i.e., swimming pool, laundry, shopping centers, services available. Qualify prospective residents, based on property program requirements and the tenant selection plan. Coordinate and maintain a healthy applicant waiting list to ensure future maximization of occupancy. Calculate rent, based on property program/procedures or rent schedule. Complete appropriate lease forms/documents and collect reservation deposit (if applicable), security deposit, and initial or prorated rent. Handle marketing outreach to include interacting with neighborhood groups, local employers, community organizations and any other sources of prospecting and lead generation with a focus on converting leads into rentals. Conduct marketing surveys and regularly review traffic reports, share trends with Property Manager. Assist with and attend resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.) and property-issued communications/notices (i.e., bad weather, emergency, etc.). Gather, prepare, and execute lease renewals, and intake, prepare, and process interim recertification, annual recertification and other documentation as required by local, state and federal agencies. Secure all required applicant and resident signatures, for administrative processes. Maintain accurate record of all resident transactions/ certifications and process timely (interim certifications, move-in/move-outs, etc.). Manage the collections, depositing and posting of all rent and late fees/charges, delinquencies, late notices and evictions as assigned by management. Manage and ensure all Housing Assistance Payments, including special claims are requested and received as applicable. Notify management of and process necessary legal action of resident non-payment or non-compliance. Process information in property management software regularly, i.e.., work orders, certifications, deposits and all pertinent resident documentation. Prior to showing an apartment, a model, or any aspect or amenity of the community, ensure that it meets Vesta quality standards and expectations. Report any maintenance or physical property needs to the Property Manager and/or Maintenance personnel. Input work order/service requests, in property data system, communicate to maintenance, and follow up. Assist with monitoring service contractors to ensure proper completion of contracted duties, (i.e., exterminator, landscaper, snow removal, etc.). Assist in the achievement of property financial goals. Consistently maintain property rules and regulations in accordance with property-based programs, Vesta's SOP, and all state, federal and/or local laws. Preserves and respects resident, applicant, employee and company confidentiality. Other duties as assigned by management. Knowledge, Skills and Abilities: Excellent interpersonal skills; strong verbal communication skills. Able to work independently; self-motivated, takes initiative. Leadership/delegation skills Able to multitask and prioritize efficiently. Ability to determine varying nature of calls/issues and identify the priority level. Accepts responsibility and accountability. Honest and trustworthy; displays integrity. Professional, in appearance and action. Shows adaptability. Organized and detailed Basic math proficiency required. Interested? APPLY NOW!!! Requirements Required Education and Experience: Associates degree or equivalent experience, plus an additional 2 years of related experience/ proven track record in similar function, i.e., occupancy, leasing, APM role. Experience with site based affordable housing programs strongly preferred if applicable. COS and/or CPO Certification strongly preferred. Additional Eligibility Qualifications: Multilingual skills strongly preferred and sometimes required, based on property needs Ability to use and communicate through email required Previous customer service experience Strong computer skills: including MS Office suite, Outlook, and property management software, Yardi strongly preferred. Successful completion of a background check and drug screening required. Valid Driver's License and clean driving record required. Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace. Salary Description $27.00-$30.00/hr.