Leasing Specialist jobs at Continental Realty Co.

Leasing Specialist for Dartmoor Place Apartments - Hanover, MD As a Leasing Specialist for Dartmoor Place , you will work at a fast pace to lease beautiful apartment homes in a very competitive market. In addition, you will deliver after-sales service to meet the ongoing needs of existing residents. We are looking for an all-star Leasing Specialist who enjoys a multi-faceted role which includes leasing, resident engagement, event planning, social media maintenance, marketing outreach, and customer service. Competitive pay + monthly commission + bonus + 20% rent discount (if desired) + Medical/Dental/Vision/401K + paid training including industry designations + fun events Privately held family company, based in Baltimore, we own and operate all our assets and invest in the long-term. Our portfolio consists of 10,000+ units throughout the Mid-Atlantic. Most Important Responsibilities Sales focused. Strong lead management to be able to convert leads to tours and tours to residents. Conflict resolution skills, ability to de-escalate issues and problem-solve. Create and conduct fun events for the residents on a regular basis. Deliver great customer service to your current residents. Follow up with prospects. Consistent follow-ups are one of the most valuable acts for anyone in a sales role. Product and market knowledge. Understand our product and be able to articulate its value in the market. Collaborate with your team. Understand the unique needs of prospects and residents to determine the best solution. Most Important Qualifications Previous Leasing experience is strongly preferred, ideally in a fast-paced environment. Social media marketing and planning resident events a plus! Hospitality, sales, and customer service experience also considered. Must be willing to work Saturdays (still enjoy 40 hours per week). Vehicle and license required. Strong interpersonal skills, very reliable, ability to multitask. We've been Certified a Top Workplace by USA TODAY and Voted a Top Workplace by The Baltimore Sun for several years in a row recently.

At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who thrive in a culture of positivity, creativity, and continuous growth. Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people-and when our team thrives, our residents do too. Company Perks Unparalleled company culture Opportunities for growth and advancement Fun and flexible work environment Professional development assistance Responsibilities The Job At-A-Glance We are looking to add a Part Time Leasing Professional to join our team, a key member of our CLS Living Family. As a Leasing Professional, you will provide first-class customer service to prospects and residents, ensuring that all resident requests are handled promptly and professionally. You will help create a professional and welcoming office environment. Property Administration Focus on improving and maintaining the property's curb appeal and cleanliness; contribute wherever possible. Assist Managers with implementing and maintaining a thorough annual marketing plan. Collaborate closely with Managers to fully utilize all potential marketing avenues and share new ideas. Perform and record daily follow-up with all prospects; identify and communicate ways to overcome obstacles and close deals. Maintain strong product knowledge of the property and competitors through consistent market research. Work with the Manager to establish, implement, and monitor leasing goals and renewal programs to meet required occupancy. Assist with cleaning the office, common areas, grounds, and apartments as needed to ensure a professional and inviting property, office, and model appearance. Fill in for other positions when necessary and assist with after-hours emergencies. Customer Experience & Sales Ensure the website, listing sites, social media, and marketing materials are always up to date, professional, and appealing. Monitor these platforms regularly and promptly communicate any concerns or opportunities for improvement to the Manager. Assist Managers in planning, advertising, and managing resident functions and events. Coordinate advertising events on campus and create partnerships with schools and student programs. Actively network with student housing professionals in your market, monitor competitors, and build relationships with other industry professionals. Help Managers maintain a positive reputation and strong relationships with the school and community. Promote harmonious relations among residents, parents, staff, and the surrounding community while enforcing company policies and standards. Conduct outreach by spending necessary time on campus and at local businesses to foster cross-advertising and positive relationships. Ensure property management software is accurate and up to date at all times. Perform lease processing, administration, and other administrative duties as needed. The activities listed above may not be all inclusive. Qualifications Qualifications Two to Three years in a sales or customer service role. Excellent written and verbal communication skills. Strong organization and analytical skills. Intermediate to advanced skills in Microsoft Office Suite and Entrata software. Exceptional customer service skills. Ability to market and sell the community. Excellent time management and ability to prioritize work. Who You Are We're looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will: Be a passionate mentor and team builder, invested in the growth and development of others. Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community. Have a personal drive to excel, grow within the company, and take ownership of their role. Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance. Demonstrate a solutions-first mindset, handling challenges with professionalism and integrity. We conduct criminal background and drug screening. CLS Living is very proud to be recognized as a certified Great Places to Work company. CLS Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Benefits: 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance Our Company:At Our Company, we pride ourselves on placing people first! We are seeking an energetic, dynamic Bilingual Super Star Leasing Consultant who will help each person who walks through the door find their perfect apartment home. What it means to be our Leasing Consultant:As a Rockstar Leasing Consultant, your priority will be YOUR RESIDENTS! You will be a key part of our leasing team- the go-to person for prospective tenants! The ideal candidate will be as personable as they are organized, committed to growing our business and instilling a sense of confidence in our tenants! Our goal is for our tenants to LOVE the place they live in, and for our teams to enjoy the place they work! Required Skills: Bilingual (English and Spanish required) - must be able to communicate clearly and professionally with residents, prospects, and team members in both languages. Minimum of 2+ year of recent leasing experience in the multifamily industry. Working knowledge of RealPage, OneSite Management Software, Microsoft Office, and the Internet. Ability to write routine reports and correspondence, speak effectively before groups, have common sense, and is a self-starter who prides itself in doing the best work possible! Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. A few things that your day-to-day will include: • Responsible for ensuring the “model” apartments and target apartments are ready for show.• Responsible for maintaining work areas and office in a clean orderly manner and oversee the “curb appeal” of the property.• Develop full knowledge of application information required, screening processes and policies regarding rentals.• Showing and leasing apartment homes and amenities to prospective residents.• Maintain thorough knowledge of the property, lease terms, specifications, and details of the different apartment unit options and variations. • Fully informed of current rental rates, sizes, locations and all amenities of property.• Providing exemplary customer service to both current and prospective residents. • Prepare lease paperwork, obtain move-in keys, and additional duties prior to new resident arrival.• Entry of information into internal resident database.• Utilize sales and marketing strategies to help increase property traffic.• Responsible to conduct out-reach marketing at least once per week.• Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically as needed.• Responsible for “shopping” competitive properties.• Respond to resident requests and help to minimize and resolve resident concerns.• Plan, facilitate and participate in resident functions and resident activities• Develop and maintain an on-going resident retention program under direction of Community Director. • Responsible to play an active role in the renewal process.• Responsible for proper maintenance of all resident and property files.• Efficient and timely processing of all required administrative forms, reports and related information.• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.• Responsible for maintaining a professional appearance and attitude at all times.• Responsible for seeking educational opportunities and self-improvement for personal growth and development.• Responsible for assisting Community Director in collection of delinquent rents.• Other projects and responsibilities as assigned by the Community Director.

Job DescriptionBenefits: 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance Our Company: At Our Company, we pride ourselves on placing people first! We are seeking an energetic, dynamic Bilingual Super Star Leasing Consultant who will help each person who walks through the door find their perfect apartment home. What it means to be our Leasing Consultant: As a Rockstar Leasing Consultant, your priority will be YOUR RESIDENTS! You will be a key part of our leasing team- the go-to person for prospective tenants! The ideal candidate will be as personable as they are organized, committed to growing our business and instilling a sense of confidence in our tenants! Our goal is for our tenants to LOVE the place they live in, and for our teams to enjoy the place they work! Required Skills: Bilingual (English and Spanish required) must be able to communicate clearly and professionally with residents, prospects, and team members in both languages. Minimum of 2+ year of recent leasing experience in the multifamily industry. Working knowledge of RealPage, OneSite Management Software, Microsoft Office, and the Internet. Ability to write routine reports and correspondence, speak effectively before groups, have common sense, and is a self-starter who prides itself in doing the best work possible! Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. A few things that your day-to-day will include: Responsible for ensuring the model apartments and target apartments are ready for show. Responsible for maintaining work areas and office in a clean orderly manner and oversee the curb appeal of the property. Develop full knowledge of application information required, screening processes and policies regarding rentals. Showing and leasing apartment homes and amenities to prospective residents. Maintain thorough knowledge of the property, lease terms, specifications, and details of the different apartment unit options and variations. Fully informed of current rental rates, sizes, locations and all amenities of property. Providing exemplary customer service to both current and prospective residents. Prepare lease paperwork, obtain move-in keys, and additional duties prior to new resident arrival. Entry of information into internal resident database. Utilize sales and marketing strategies to help increase property traffic. Responsible to conduct out-reach marketing at least once per week. Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically as needed. Responsible for shopping competitive properties. Respond to resident requests and help to minimize and resolve resident concerns. Plan, facilitate and participate in resident functions and resident activities Develop and maintain an on-going resident retention program under direction of Community Director. Responsible to play an active role in the renewal process. Responsible for proper maintenance of all resident and property files. Efficient and timely processing of all required administrative forms, reports and related information. Responsible for reporting unusual or extraordinary circumstances regarding the property or residents. Responsible for maintaining a professional appearance and attitude at all times. Responsible for seeking educational opportunities and self-improvement for personal growth and development. Responsible for assisting Community Director in collection of delinquent rents. Other projects and responsibilities as assigned by the Community Director.

Benefits: 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance Our Company:At Our Company we pride ourselves on placing people first! We are seeking an energetic, dynamic Super Star of a Leasing Consultant who will help each person who walks through the door find their perfect apartment home. What it means to be our Leasing Consultant:As a Rockstar Leasing Consultant, your priority will be YOUR RESIDENTS! You will be a key part of our leasing team- the go-to person for prospective tenants! The ideal candidate will be as personable as they are organized, committed to growing our business and instilling a sense of confidence in our tenants! Our goal is for our tenants to LOVE the place they live in, and for our teams to enjoy the place they work! Required Skills: Minimum of 2+ year of recent leasing experience in the multifamily industry. Working knowledge of RealPage, OneSite Management Software, Microsoft Office, and the Internet. Ability to write routine reports and correspondence, speak effectively before groups, have common sense, and is a self-starter who prides itself in doing the best work possible! Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. A few things that your day-to-day will include: • Responsible for ensuring the “model” apartments and target apartments are ready for show.• Responsible for maintaining work areas and office in a clean orderly manner and oversee the “curb appeal” of the property.• Develop full knowledge of application information required, screening processes and policies regarding rentals.• Showing and leasing apartment homes and amenities to prospective residents.• Maintain thorough knowledge of the property, lease terms, specifications, and details of the different apartment unit options and variations. • Fully informed of current rental rates, sizes, locations and all amenities of property.• Providing exemplary customer service to both current and prospective residents. • Prepare lease paperwork, obtain move-in keys, and additional duties prior to new resident arrival.• Entry of information into internal resident database.• Utilize sales and marketing strategies to help increase property traffic.• Responsible to conduct out-reach marketing at least once per week.• Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically as needed.• Responsible for “shopping” competitive properties.• Respond to resident requests and help to minimize and resolve resident concerns.• Plan, facilitate and participate in resident functions and resident activities• Develop and maintain an on-going resident retention program under direction of Community Director. • Responsible to play an active role in the renewal process.• Responsible for proper maintenance of all resident and property files.• Efficient and timely processing of all required administrative forms, reports and related information.• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.• Responsible for maintaining a professional appearance and attitude at all times.• Responsible for seeking educational opportunities and self-improvement for personal growth and development.• Responsible for assisting Community Director in collection of delinquent rents.• Other projects and responsibilities as assigned by the Community Director. Compensation: $18.00 - $21.00 per hour

Lease End Loyalty Associate - (250000NQ) Description Who We AreThrough our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our PeopleAlong with competitive pay, as an employee of HCA, you are eligible for the following benefits:· Medical, Dental and Vision plans that include no-cost and low-cost plan options· Immediate 401(k) matching and vesting· Vehicle purchase and lease discounts plus monthly vehicle allowances· Paid Volunteer Time Off with company donation to a charity of your choice· Tuition reimbursement What to ExpectThis position is responsible for managing customer facing processes associated with end of term lease accounts. Specific responsibilities include supporting HCA, Brand, and Dealer loyalty by assisting lease customers with end of term options, obligations, and providing new vehicle information. Deliver a superior customer experience executing active listening, proper tone, and excellent communication to anticipate customer wants and needs. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need. What You Will Do1. Receive inbound calls from lease-end customers, service accounts to include noting, coding, and updating account information in HCA business systems. 2. Initiate outbound calls to lease-end customers to capture end of term intent. Utilize the lease-end WIPS call model to guide, advise, and educate on new vehicle information to support HCA loyalty. 3. All other duties as assigned. 4. Performance Coaching - Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. Qualifications What You Will Bring· Auto finance and lease-end industry experience strongly preferred; or 1-2 years of related experience required· Call center and previous sales experience strongly preferred· High School Diploma or GED· Excellent communication abilities· Ability to multi-task and prioritize goals to meet business objectives· Ability to understand analysis, technical processes, and business systems. · Excellent organizational, interpersonal, and business system skills· Recall of a broad base of product knowledge Work EnvironmentEmployees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy NoticeThis notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs. com. Primary Location: United States-Georgia-AtlantaWork Locations: Atlanta, GA 4100 Wildwood Pkwy Atlanta 30339Job: ServicingJob Type: RegularOvertime Status: Non-exempt Schedule: Full-time Minimum Salary: $39,088. 00Maximum Salary: $58,632. 00Job Posting: Nov 19, 2025

Job DescriptionBenefits: 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance Our Company: At Our Company we pride ourselves on placing people first! We are seeking an energetic, dynamic Super Star of a Leasing Consultant who will help each person who walks through the door find their perfect apartment home. What it means to be our Leasing Consultant: As a Rockstar Leasing Consultant, your priority will be YOUR RESIDENTS! You will be a key part of our leasing team- the go-to person for prospective tenants! The ideal candidate will be as personable as they are organized, committed to growing our business and instilling a sense of confidence in our tenants! Our goal is for our tenants to LOVE the place they live in, and for our teams to enjoy the place they work! Required Skills: Minimum of 2+ year of recent leasing experience in the multifamily industry. Working knowledge of RealPage, OneSite Management Software, Microsoft Office, and the Internet. Ability to write routine reports and correspondence, speak effectively before groups, have common sense, and is a self-starter who prides itself in doing the best work possible! Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. A few things that your day-to-day will include: Responsible for ensuring the model apartments and target apartments are ready for show. Responsible for maintaining work areas and office in a clean orderly manner and oversee the curb appeal of the property. Develop full knowledge of application information required, screening processes and policies regarding rentals. Showing and leasing apartment homes and amenities to prospective residents. Maintain thorough knowledge of the property, lease terms, specifications, and details of the different apartment unit options and variations. Fully informed of current rental rates, sizes, locations and all amenities of property. Providing exemplary customer service to both current and prospective residents. Prepare lease paperwork, obtain move-in keys, and additional duties prior to new resident arrival. Entry of information into internal resident database. Utilize sales and marketing strategies to help increase property traffic. Responsible to conduct out-reach marketing at least once per week. Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically as needed. Responsible for shopping competitive properties. Respond to resident requests and help to minimize and resolve resident concerns. Plan, facilitate and participate in resident functions and resident activities Develop and maintain an on-going resident retention program under direction of Community Director. Responsible to play an active role in the renewal process. Responsible for proper maintenance of all resident and property files. Efficient and timely processing of all required administrative forms, reports and related information. Responsible for reporting unusual or extraordinary circumstances regarding the property or residents. Responsible for maintaining a professional appearance and attitude at all times. Responsible for seeking educational opportunities and self-improvement for personal growth and development. Responsible for assisting Community Director in collection of delinquent rents. Other projects and responsibilities as assigned by the Community Director.

The purpose of the Leasing Consultant is to lease apartments, retain residents through customer service, and handle administrative and financial responsibilities for their assigned community. Primary Functions: I. Leasing Responsibilities: Ensure leasing procedures are followed on a daily basis. Manage availability guidelines. Review leasing follow up weekly. Receive incoming phone calls from prospects in a professional and welcoming manner and entice them to visit the community. Check the answering service for messages and follow up on all messages, as necessary. Visually inspect entire property (office, models, compactor, vacant units and amenity areas) daily for cleanliness and overall appearance. This can include, but is not limited to, picking up trash off the ground, operating the trash compactor, carrying cleaning supplies and/or vacuum up or down stairs to apartment homes, as well as cleaning apartments to bring to resident ready standards. Lease apartments to qualified prospects. Schedule move-ins in such a way as to minimize rent loss. Escort a future resident to an apartment home and to all amenity areas. Drive a golf cart or walk with prospects. Prepare all paperwork needed before submitting lease files for verification. Verify applications and process file quickly through phone calls and correspondence. Submit to manager for approval. Set up file for move-in. Turn in traffic and phone recap weekly to the Community Director. Follow up with each visitor within 24 hours via personal phone call and send a personal note/e-mail for them to receive within seven days of their visit. Any other projects or assignments given by Community Director or Regional Director. General Office/Administrative Responsibilities: Conduct move-in, move-out and turnkey inspections and follow through with any concerns. Maintain key closet procedures to ensure proper control of access and security on the property. Receive and acknowledge resident notices and prepare files. Maintain dress code as outlined in the policy manual and ensure Leasing Team adheres to the policy and uniform schedule. Assist in Lease renewal procedure by: i. Completing lease renewal printout and submitting to Community Director for approval. ii. Contacting each resident by phone prior, to 75 days before the end of their initial term. iii. Sending renewal letters to those residents you are unable to reach by phone. iv. Typing new leases. v. Following up on any promises made at time of renewal. Assemble move-in packages. Keep all filing current. Operate office alarm system in conjunction with opening and closing the office. Deliver thorough move-in presentation to new residents. Calculate daily rent, prorate charges, late fees and percentages. Write up all maintenance requests upon receipt. V. Qualifications: A. Special Skills Required 1. Ability to effectively communicate with people 2. Ability to maintain a professional image 3. Strong organizational skills 4. Strong verbal skills 5. Excellent customer service orientation 6. Assertive attitude 7. Ability to effectively "close" a sale 8. Must take and pass drug screening test 9. Ability to manage and coach team of Leasing Professionals 10. Must possess a valid Driver's License B. Knowledge 1. Experience in leasing properties to perspective residents and managing current residents. Experience using Knock, Onesite, and AIRM. REPORTS TO: Community Director, Assistant Community Director JOB CLASSIFICATION: Non-exempt. Paid coefficient overtime for all hours worked over 40 each week. EEO/AAP Our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our residents and our communities can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. This PDF document was created with CKEditor and can be used for evaluation purposes only. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Leasing Professionals must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Understanding of Job Essentials: I acknowledge that I have read and fully understand the above requirements, which are part of my job responsibility as Leasing Professional for Titan Corp. I also certify that I am able to perform these duties. I understand Titan Corp has the right to amend or revise, as necessary, the for this position. I understand that all pre-employment screening activities are conducted in compliance with federal and state employment laws. Background checks are completed during the post-offer stage of the employment process in compliance with the Fair Credit Reporting Act requirements. I also fully understand the content of this , have had the opportunity to ask questions regarding this job description, and have had the job duties and responsibilities, requisites, and physical demands and working conditions explained to me. I am capable of performing the essential functions of this job with or without reasonable accommodation. If I need accommodation, I will ask the hiring manager for it

Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: * Medical, Dental and Vision plans that include no-cost and low-cost plan options * Immediate 401(k) matching and vesting * Vehicle purchase and lease discounts plus monthly vehicle allowances * Paid Volunteer Time Off with company donation to a charity of your choice * Tuition reimbursement What to Expect This position is responsible for managing customer facing processes associated with end of term lease accounts. Specific responsibilities include supporting HCA, Brand, and Dealer loyalty by assisting lease customers with end of term options, obligations, and providing new vehicle information. Deliver a superior customer experience executing active listening, proper tone, and excellent communication to anticipate customer wants and needs. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need. What You Will Do 1. Receive inbound calls from lease-end customers, service accounts to include noting, coding, and updating account information in HCA business systems. 2. Initiate outbound calls to lease-end customers to capture end of term intent. Utilize the lease-end WIPS call model to guide, advise, and educate on new vehicle information to support HCA loyalty. 3. All other duties as assigned. 4. Performance Coaching - Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. What You Will Bring * Auto finance and lease-end industry experience strongly preferred; or 1-2 years of related experience required * Call center and previous sales experience strongly preferred * High School Diploma or GED * Excellent communication abilities * Ability to multi-task and prioritize goals to meet business objectives * Ability to understand analysis, technical processes, and business systems. * Excellent organizational, interpersonal, and business system skills * Recall of a broad base of product knowledge Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA"). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.

Primary Office Location: 501 Fayetteville Street. Raleigh, North Carolina. 27601. Join our team. Make a difference - for us and for your future. Commercial Bank Leasing Specialist Business Unit: BCSI Reports to: Equipment Finance Commercial Segment Sales Manager Position Overview: This position is primarily responsible for developing business from new prospects and interacts with existing customers and commercial bankers to increase sales revenue for Bank Capital Services (BCSI) and the corporation. Primary Responsibilities: Work with commercial bankers, commercial clients and prospects identifying equipment finance transactions. Promotes equipment finance capabilities within the bank customer and prospect base with a focus on new business origination. Candidate must have a thorough knowledge of equipment finance pricing and structuring documentation including the true lease product. Services current commercial bank clients financing needs for capital equipment purchases. Meets with lessees on equipment acquisitions and closes leases and equipment finance. Develops prospects and expands commercial client and end user volume in a designated geography. Attends Bank cross functional meetings to develop opportunities with Regional Managers' bank clients. Monitors competitive landscape and keep bank RM's informed of market conditions. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 5 Skills Required to Perform the Primary Responsibilities of this Position: Excellent project management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a sales and relationship position related to commercial banking or leasing Knowledge of business finance and the ability to read and evaluate financial statements Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Valid Drivers License Physical Requirements or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck) Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who thrive in a culture of positivity, creativity, and continuous growth. Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people-and when our team thrives, our residents do too. Company Benefits & Perks We believe in rewarding our team with benefits that support both personal and professional well-being: Generous Paid Time Off (PTO) 401(k) with Company Matching Comprehensive Health, Dental, and Vision Insurance Health Savings Account (HSA) & Flexible Spending Account (FSA) Life Insurance & Parental Leave Employee Assistance Program (EAP) Relocation Assistance Professional Development & Advancement Opportunities Supportive, Fun, and Flexible Work Environment Access to an Unmatched Company Culture that values individuality and innovation Responsibilities The Job At-A-Glance: We are excited to add a Leasing Professional to our CLS Living family. As a Leasing Professional, you will be an essential part of our team, delivering first-class customer service to prospects and residents. You will handle resident requests promptly and professionally while creating a welcoming and professional office environment that reflects our company's commitment to excellence. Key Responsibilities:Property Administration Assist with maintaining and improving property curb appeal and cleanliness. Support Managers in developing and executing annual marketing plans, ensuring all potential marketing avenues are utilized effectively. Conduct consistent daily follow-up with all prospects; identify obstacles and actively work to close leases. Maintain up-to-date, thorough product knowledge of the property and competitive market through research and networking. Collaborate with Managers to establish, implement, and monitor leasing goals and renewal programs to meet occupancy targets. Keep the office, common areas, grounds, and model units clean and professional at all times. Provide support by filling in for other team members and assist with after-hours emergencies as needed. Customer Experience & Sales Ensure all online presence-including website, listing sites, social media, and marketing materials-are current, professional, and engaging. Monitor digital platforms regularly and promptly report any issues or opportunities for improvement to management. Assist Managers in planning, advertising, and managing resident functions and community events. Coordinate on-campus advertising events and build partnerships with schools and student organizations. Actively network with local student housing professionals and competitors to stay informed of market trends and build collaborative relationships. Promote and maintain positive relations with residents, parents, staff, and the broader community while enforcing company policies and standards. Spend time on campus and in local businesses to foster cross-advertising and strengthen community ties. Ensure property management software is accurate and up to date. Perform lease processing, administration, and other related administrative tasks as required. May not be all inclusive. Qualifications Qualifications Two to Three years in a sales or customer service role. Excellent written and verbal communication skills. Strong organization and analytical skills. Intermediate to advanced skills in Microsoft Office Suite and Entrata software. Exceptional customer service skills. Ability to market and sell the community. Excellent time management and ability to prioritize work. We conduct criminal background and drug screening Who You Are We're looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will: Be a passionate mentor and team builder, invested in the growth and development of others. Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community. Have a personal drive to excel, grow within the company, and take ownership of their role. Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance. Demonstrate a solutions-first mindset, handling challenges with professionalism and integrity. We conduct criminal background and drug screening. CLS Living is very proud to be recognized as a certified Great Places to Work company. CLS Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.Pay Range USD $15.00 - USD $17.00 /Hr.

Job DescriptionBenefits: 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance Our Company: At Our Company we pride ourselves on placing people first! We are seeking an energetic, dynamic Super Star of a Leasing Consultant who will help each person who walks through the door find their perfect apartment home. What it means to be our Leasing Consultant: As a Rockstar Leasing Consultant, your priority will be YOUR RESIDENTS! You will be a key part of our leasing team- the go-to person for prospective tenants! The ideal candidate will be as personable as they are organized, committed to growing our business and instilling a sense of confidence in our tenants! Our goal is for our tenants to LOVE the place they live in, and for our teams to enjoy the place they work! Required Skills: Minimum of 2+ year of recent leasing experience in the multifamily industry. Working knowledge of RealPage, OneSite Management Software, Microsoft Office, and the Internet. Ability to write routine reports and correspondence, speak effectively before groups, have common sense, and is a self-starter who prides itself in doing the best work possible! Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. A few things that your day-to-day will include: Responsible for ensuring the model apartments and target apartments are ready for show. Responsible for maintaining work areas and office in a clean orderly manner and oversee the curb appeal of the property. Develop full knowledge of application information required, screening processes and policies regarding rentals. Showing and leasing apartment homes and amenities to prospective residents. Maintain thorough knowledge of the property, lease terms, specifications, and details of the different apartment unit options and variations. Fully informed of current rental rates, sizes, locations and all amenities of property. Providing exemplary customer service to both current and prospective residents. Prepare lease paperwork, obtain move-in keys, and additional duties prior to new resident arrival. Entry of information into internal resident database. Utilize sales and marketing strategies to help increase property traffic. Responsible to conduct out-reach marketing at least once per week. Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically as needed. Responsible for shopping competitive properties. Respond to resident requests and help to minimize and resolve resident concerns. Plan, facilitate and participate in resident functions and resident activities Develop and maintain an on-going resident retention program under direction of Community Director. Responsible to play an active role in the renewal process. Responsible for proper maintenance of all resident and property files. Efficient and timely processing of all required administrative forms, reports and related information. Responsible for reporting unusual or extraordinary circumstances regarding the property or residents. Responsible for maintaining a professional appearance and attitude at all times. Responsible for seeking educational opportunities and self-improvement for personal growth and development. Responsible for assisting Community Director in collection of delinquent rents. Other projects and responsibilities as assigned by the Community Director.

Leasing Specialist for Dartmoor Place Apartments - Hanover, MD As a Leasing Specialist for Dartmoor Place, you will work at a fast pace to lease beautiful apartment homes in a very competitive market. In addition, you will deliver after-sales service to meet the ongoing needs of existing residents. We are looking for an all-star Leasing Specialist who enjoys a multi-faceted role which includes leasing, resident engagement, event planning, social media maintenance, marketing outreach, and customer service. Competitive pay + monthly commission + bonus + 20% rent discount (if desired) + Medical/Dental/Vision/401K + paid training including industry designations + fun events Privately held family company, based in Baltimore, we own and operate all our assets and invest in the long-term. Our portfolio consists of 10,000+ units throughout the Mid-Atlantic. Most Important Responsibilities Sales focused. Strong lead management to be able to convert leads to tours and tours to residents. Conflict resolution skills, ability to de-escalate issues and problem-solve. Create and conduct fun events for the residents on a regular basis. Deliver great customer service to your current residents. Follow up with prospects. Consistent follow-ups are one of the most valuable acts for anyone in a sales role. Product and market knowledge. Understand our product and be able to articulate its value in the market. Collaborate with your team. Understand the unique needs of prospects and residents to determine the best solution. Most Important Qualifications Previous Leasing experience is strongly preferred, ideally in a fast-paced environment. Social media marketing and planning resident events a plus! Hospitality, sales, and customer service experience also considered. Must be willing to work Saturdays (still enjoy 40 hours per week). Vehicle and license required. Strong interpersonal skills, very reliable, ability to multitask. We've been Certified a Top Workplace by USA TODAY and Voted a Top Workplace by The Baltimore Sun for several years in a row recently.

PRIMARY PURPOSE: The primary purpose of this position is to provide a structured learning environment for the first year of employment. The SLA will learn to locate, evaluate and develop potential local leasing tenants and income-generating opportunities for shopping center properties (both common area and temporary in-line), negotiate Lease Agreements to achieve the financial objectives of the properties, refer prospective tenants for approval, and coordinate Short-term Leasing administration and tenant presentation. The incumbent will have oversight responsibility for multiple properties as assigned. PRINCIPAL RESPONSIBILITIES: The successful candidate's responsibilities will include, but not be limited to: Locate, identify and evaluate potential Specialty Leasing (SL) tenants and other income sources for shopping center properties in both common area and in-line vacancies. * Develop and implement plan to include regularly attending trade shows, review publications and canvass the area to identify retailers and other potential income generating tenants. * Develop and maintain relationships with prospective LL tenants and existing mall tenants. * Network with area leasing representatives and industry associates. * Identify and develop new leasable locations in the common area. Negotiate Lease Agreements: * Establish SL rent guidelines and income objectives for properties based on analysis of sales, permanent leases and income goals of the property. * Negotiate Lease Agreements and submit tenant information, terms, locations and use clause for approval. * Generate SL income for assigned properties to achieve assigned SL financial goals. * Ensure maximum occupancy and minimum downtime occurs. * Support in-line leasing efforts by assisting in identifying, developing local tenants into potential permanent tenants. Report to and work with the Specialty Leasing Manager to achieve property and overall SL program goals. * Submit regular weekly reports to identify deal making, forecasting, revenue goal achievement and other program implementation status. * Assist Vice President - Specialty Leasing and Specialty Leasing Manager in identifying and completion of SL national tenant deals. * Assist in identifying potential new multiple-mall and national tenants. Refer prospect to Specialty Leasing Manager or directly to other Simon Property Group properties. Coordinate SL-related administrative duties with Mall Managers and other Property Management staff. * Coordinate completion of Lease Agreements, SL program administration and SL tenant setup. * Monitor rent collection, income transmittals, sales reporting and the accurate processing of Lease Agreements. * Monitor monthly and quarterly property and Home Office SL income and expense reports. Assist Mall Managers in achieving the acceptable merchandising and visual presentations. * Monitor placement if units/tenants in the common area. * Coordinate merchandise mix with leasing to ensure best use of the space. * Communicate required Specialty Leasing visual presentation standard to the tenants. * Coordinate activity of Visual Merchandiser and tenant. MINIMUM QUALIFICATIONS: * A bachelor's degree in a business related discipline * One or two years of general business, sales, leasing or retail experience * Basic math and accounting skills * Well-developed interpersonal and negotiating skills * Effective oral and written communication skills * Resourcefulness, creativity and a well-developed awareness of design principles * Some overnight travel may be required

Job Description Leasing Specialist for Dartmoor Place Apartments - Hanover, MD As a Leasing Specialist for Dartmoor Place , you will work at a fast pace to lease beautiful apartment homes in a very competitive market. In addition, you will deliver after-sales service to meet the ongoing needs of existing residents. We are looking for an all-star Leasing Specialist who enjoys a multi-faceted role which includes leasing, resident engagement, event planning, social media maintenance, marketing outreach, and customer service. Competitive pay + monthly commission + bonus + 20% rent discount (if desired) + Medical/Dental/Vision/401K + paid training including industry designations + fun events Privately held family company, based in Baltimore, we own and operate all our assets and invest in the long-term. Our portfolio consists of 10,000+ units throughout the Mid-Atlantic. Most Important Responsibilities Sales focused. Strong lead management to be able to convert leads to tours and tours to residents. Conflict resolution skills, ability to de-escalate issues and problem-solve. Create and conduct fun events for the residents on a regular basis. Deliver great customer service to your current residents. Follow up with prospects. Consistent follow-ups are one of the most valuable acts for anyone in a sales role. Product and market knowledge. Understand our product and be able to articulate its value in the market. Collaborate with your team. Understand the unique needs of prospects and residents to determine the best solution. Most Important Qualifications Previous Leasing experience is strongly preferred, ideally in a fast-paced environment. Social media marketing and planning resident events a plus! Hospitality, sales, and customer service experience also considered. Must be willing to work Saturdays (still enjoy 40 hours per week). Vehicle and license required. Strong interpersonal skills, very reliable, ability to multitask. We've been Certified a Top Workplace by USA TODAY and Voted a Top Workplace by The Baltimore Sun for several years in a row recently.

Leasing Specialist for The Edison Lofts - downtown Raleigh, NC As a Leasing Specialist , your primary focus is to lease apartment-homes in a very competitive market. In addition, you will deliver exceptional customer service to meet the ongoing needs of current residents. Competitive hourly rate + commission + 20% rent discount (if needed) + company events + paid training and certifications + health/dental/vision/401K. Most Important Responsibilities Build rapport with prospects to lease apartments in a competitive market. Manage the queue daily to follow up with any leads. Provide stellar customer service to our current residents. Plan social events for our residents to create a fun experience. Display professionalism and poise, even when things get difficult. Take ownership of issues and help problem-solve throughout the day. Understand our product in the market and be able to articulate its value. Collaborate with your team to satisfy the unique needs of prospects and residents. Most Important Qualifications Leasing experience strongly preferred Must be willing to work 2-3 Saturdays per month (still enjoy 40 hours per week) Vehicle and driver's license Ability to "sell"/lease apartments in a competitive market Self-motivation and drive quick on your feet with a strong work ethic Market knowledge relative to Raleigh a plus People skills, ability to have conversations with prospects and listen to their real needs so you can build rapport and trust Charisma, must be likeable to prospects and residents. Empathy, relating to the customers and supporting them. Confidence, never let go of opportunities and stay positive. We've been Voted a Top Workplace Nationally for the past several consecutive years - and Top Ten Management Company Nationwide. We own & operate all of our residential communities and invest in the long-term.

Job DescriptionPosition: Leasing Specialist for The Edison Lofts - downtown Raleigh, NC As a Leasing Specialist , your primary focus is to lease apartment-homes in a very competitive market. In addition, you will deliver exceptional customer service to meet the ongoing needs of current residents. Competitive hourly rate + commission + 20% rent discount (if needed) + company events + paid training and certifications + health/dental/vision/401K. Most Important Responsibilities Build rapport with prospects to lease apartments in a competitive market. Manage the queue daily to follow up with any leads. Provide stellar customer service to our current residents. Plan social events for our residents to create a fun experience. Display professionalism and poise, even when things get difficult. Take ownership of issues and help problem-solve throughout the day. Understand our product in the market and be able to articulate its value. Collaborate with your team to satisfy the unique needs of prospects and residents. Most Important Qualifications Leasing experience strongly preferred Must be willing to work 2-3 Saturdays per month (still enjoy 40 hours per week) Vehicle and driver's license Ability to "sell"/lease apartments in a competitive market Self-motivation and drive quick on your feet with a strong work ethic Market knowledge relative to Raleigh a plus People skills, ability to have conversations with prospects and listen to their real needs so you can build rapport and trust Charisma, must be likeable to prospects and residents. Empathy, relating to the customers and supporting them. Confidence, never let go of opportunities and stay positive. We've been Voted a Top Workplace Nationally for the past several consecutive years - and Top Ten Management Company Nationwide. We own & operate all of our residential communities and invest in the long-term.

The position of Post Close Specialist is responsible for supporting the SBA Processing and Post Close department by managing tasks related to US Small Business Administration (SBA) 7a and Express loans, requested by the SBA Loan Processors, and/or SBA Director of Operations. This role consists of assembling third party vendor orders, signature requests, assembling complete loan files, and managing the collection of post close tickler items. This position reports directly to the SBA Director of Operations. ESSENTIAL FUNCTIONS Preparation of the initial boarding package for Loan Operations upon loan funding. Request for final Boarding Package review performed by Management, and completion of any open tasks based upon final review in order to upload loan file to OnBase and provide full boarding package to Loan Operations. Manages tickler report based off boarding package listed tickler items for all closed/funded SBA loans daily. Manages and works closely with SBA Loan Processors in gathering documentation required to process lien adds, transfers of title, costs collections, etc. for vehicles pledged as collateral during loan origination and throughout the life of the loan. Manages third party account platform for titling services. Assists SBA Loan Processors with completing procedures for withdrawn loans. Manages collection of business license(s) related to recently funded loans for management to project Loans sales. Managing the collection of all recordable instruments associated with the SBA loan closed files. Manages the collection of tickler items associated with the SBA Loan closed files. Basic understanding of credit write ups to identify general loan structure, borrower names, locations, collateral pledged, use of proceeds, etc. Works closely with the borrower, attorney, title companies, and any otherthird parties associated with the loan to ensure necessary post-closing documents and any due diligence items are produced in a timely fashion. Daily management of the following spreadsheets as it relates to the Post Close Specialists duties: Boarding Package Tracking Sheet, Recordable Documents Tracking Sheet, Tax Transcripts Order Requests, Tickler Report, Loan Sales, etc. Provides support to all areas of the department where service or assistance is needed, along with cross training amongst the team. Takes necessary steps to maintain organized loan files and records in current and complete order. Ordering various reports such as, UCC searches, tax transcripts, CAIVRS, flood certificates, tax service contracts, SAM, OFAC, etc. and confirms total fees rendered for all SBA Loans scheduled to fund/close. Assists SBA Loan Processors with researching business license requirements and preparing memo for the subject business based on business address or any location where our collateral is pledged. Knowledge of SBA Capital Access Financial Systems (CAFS)/E-TRAN to assist SBA Loan Processors with the submission of SBA Loan Applications. Assists SBA Loan Processors with the organization of signed loan documents for closing. Collection of all internal Bank related signatures. Assists in drafted funding emails. Takes steps necessary to maintain all department files and records in current and complete order. Performs other duties as required and/or assigned by SBA Director of Operations. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws, including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Assumes responsibility for special projects, gathers data and prepares reports for senior management, audit, and other personnel. GENERAL QUALIFICATIONS Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED), or higher; and/or work-related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related and include a general knowledge of business financial statements and basic accounting principles. Intermediate knowledge of Bank operations, bank loan terminology and processing, related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, Excel spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Must be able to work in a fast-paced environment while maintaining a high level of accuracy. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don't meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek. The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency. Essential Functions/Responsibilities Sales and Marketing Warmly greet prospective residents and create a personal connection while determining needs and preferences Professionally present the community and apartments along with specific features and benefits Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.) Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition Share promotional ideas and events for marketing timeline Assist in Social Media advertising as directed by the Manager Assist in the preparation of move-ins such as walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents Address and complete all other duties as assigned Customer Service Understand and support the customer experience vision for Mill Creek Residential Communicate service guarantees and customer service standards to prospective and current residents Take ownership to personally address and resolve customer concerns in a timely professional manner Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers Contribute ideas for improving resident satisfaction to the Community Manager Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager Address and complete all other duties as assigned Embody the Mill Creek mission, values and brand promise in all that he or she does Operational Standards Complete all new lease and renewal paperwork, including related addendums Attend any training classes/meetings as required or recommended by management Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily Post Craigslist ads daily to generate traffic Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations Address and complete all other duties as assigned Education and/or Experience High School diploma or equivalent (GED) preferred Commitment to, and passionate for, providing outstanding customer service Strong communication skills (written and verbal) Multi Family or related property management experience, retails sales or hospitality experience Skills/Specialized Knowledge Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication Ability to take ownership of resident issues and/or concerns and come to a resolution In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community Continuous research of area competitors such as pricing, amenities, features etc. Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices Capable of travelling between two or more communities, if necessary Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked About the Benefits of joining the Mill Creek Team Competitive compensation Comprehensive medical, dental and vision Employer sponsored short and long term disability, Life and ADD insurance 401k with employer matching Paid time off benefits: Vacation, Sick, Holidays Mill Creek is an Equal Opportunity Employer Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!