Customer Experience Rep
Bilingual customer service job at CornerStone Staffing
Job Description
Now Hiring: Customer Experience Specialist - Data-Driven, Detail-Focused | 100% Onsite CornerStone Staffing is partnering with a growing company to hire a Customer Experience Specialist who thrives in a fast-paced, data-heavy environment. If you're a master of accuracy, excel at written communication, and want to be the behind-the-scenes hero of the customer journey-this is your opportunity to shine.
Location: Onsite | Monday-Friday, 8:00 AM - 5:00 PM
Pay: $18.00/hour
Type: Temp-to-Hire (W2)
What You'll Be Doing
• Perform high-volume, alpha-numeric data entry with exceptional accuracy
• Process large-scale purchase orders (e.g., $1.9M PO)
• Manage and respond to customer inquiries via email-minimal phone work required
• Collaborate with internal teams to ensure smooth transactions and satisfaction
• Update customer and order information using Microsoft Dynamics, Excel, and Outlook
• Support ongoing training by shadowing leadership to understand full company workflow
Required Skills to apply:
• 2+ years of order processing experience
• 2+ years matching Purchase Orders
• Proficient in Microsoft Outlook, Excel, and Microsoft Dynamics (or similar systems)
• Must have 8,000+ KPH data entry speed
• Ability to work independently while keeping customer experience top of mind
If you enjoy making an impact through flawless data and meaningful internal partnerships-apply today to get started with CornerStone!
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
Bilingual Front Desk/Customer Service
Salem, OR jobs
A current iMatchSkills account is required prior to referral to the employer.
To apply, email your current resume to: MidValleyBusinessReps@employ.oregon.gov. {Please include the job title & listing ID 4402089 in the subject line of your email}.
Insurance company looking for a dedicated individual to fill the position of a full time Front Desk/Customer Service Representative.
The ideal team member will be providing superior service to clients by promptly responding to their inquiries and addressing their individual needs and preferences. This is a high-pressured, fast-paced environment and the company is looking for an individual with a positive attitude who is hard working, ethical, organized, detail oriented, coachable, interacts with others effectively, and is able to prioritize and manage workflow.
Minimum Requirements:
- At least 18 years of age
- High school diploma or GED
- Bilingual English and Spanish to communicate insurance information to monolingual Spanish customers
Preferred (Not Required):
- At least 1 year of customer service experience
Job Duties:
- Answer phones
- Review and process applications for new business
- Create client files
- Answer client questions about billing and take payments
- Process cancellations
- Process incoming mail
- Electronic delivery of policies
- Work directly with mortgage companies and financial institutions
- Document review
Employer Notes:
- Employer conducts a drug test and background check
Hours and Wage
- Monday through Friday 9:00 am - 5:30 pm with a 30 min lunch
- $20 to $22, depending on experience
- Benefits include medical (80 % paid by employer for employee), dental (100% paid by employer for employee) and vision after 60 days. 401(K) after 1 year, profit sharing and paid time off (1-2 years: 40 hours; 3-5 years: 80 hours, 5+ years 120 hours)
Language skill requirement or preference: Fluency in reading, writing, and speaking Spanish is required for this position to effectively communicate and assist Spanish speaking clients, ensuring clarity in policy explanations, documentation, and customer service.
Spanish/English Bilingual Customer Service Rep - Automotive (On-Site)
Charlotte, NC jobs
The Customer Service and Sales Representative (Bilingual: Spanish/English) engages with customers through inbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then an Customer Service and Sales Representative position at Concentrix is just the right place for you!
As a Customer Service and Sales Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service and Sales Representative (Bilingual: Spanish/English), you'll:
Welcome customers to the brand and our variety of products
Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally
Assist customers with navigation and roadside assistance or vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs
Listen attentively to our Member's needs, while demonstrating empathy and building rapport
Deliver expert customer experiences with a smile
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service and Sales Representative (Bilingual: Spanish/English) role include:
The ability to read, write, and speak Spanish and English Fluently
1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) us beneficial
A High School Diploma (or equivalent)
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Computer proficiency (including knowledge of windows-based application)
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
The base salary range for this position is $20.46/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), paid time off and holidays, and paid training days. We accept applications on an ongoing basis.
Paid training and performance-based incentives
Lucrative employee referral bonus opportunities
Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
A modern, state-of-the-art office setting with advanced technologies and a great team
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Customer Service Representative
Dallas, TX jobs
Hi Professionals;
I'm Thiru with Theme Soft. I came across your profile wanted to reach out to discuss this exciting opportunity I have with my client for Customer Service Representative role.Your profile looks to be a great match for the requirement and would appreciate your thoughts once review the below requirement.
Location: Remote
Title: Customer Service Representative
Job Description/Responsibilities
• Answer inbound calls from our internal clients at the branches.
• Educate Financial Advisors on account services and capabilities.
• Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks • Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
Required Skills:
• Excellent communication and organizational skills, attention to detail, and strong follow-up skills • Strong problem-solving skills • Flexible and adaptable to change • Proficient in Microsoft Office Suite • Windows navigation skills
Must Have skills:
1. Experience - 1-2 year minimum in call center environment.
2. Excellent Communication skills
3. Strong organizational skills and attention to detail
Client Services Representative
High Point, NC jobs
Graham Personnel Services is seeking a Client Services Representative with strong project management experience to support a Sales Team and maintain client relationships.
The ideal candidate can work independently while also collaborating effectively with team members. This role focuses on coordinating client accounts, ensuring accurate communication with operations, and supporting the continued growth of clients.
This is a direct hire opportunity with a pay rate of $50-60K
Responsibilities:
Serve as the main contact for assigned client accounts
Maintain and control documentation from the Sales department, including Customer Specification Documents
Handle administrative details for new projects
Support client services on project-based work, troubleshooting, record-keeping, and process improvement
Perform other duties as assigned by supervisor or manager
Qualifications:
Bachelor's degree preferred
Proficient in Microsoft Office
Minimum 1 year of experience in client management; 2+ years preferred
Strong project management skills required
Ability to work independently and collaboratively
Skills:
Strong communication and organizational skills
Detail-oriented with ability to manage multiple tasks
Ability to collaborate across teams to support client needs
CSR Dispatcher
Dallas, TX jobs
The Dispatcher serves as the first point of contact for incoming customer communications and is responsible for distributing email requests and documentation to the appropriate Customer Service Representative (CSR) for processing. This role ensures
timely response and task routing within the customer service team
and provides support with customer documentation and
communication, including order acknowledgments and COA
requests.
Business metrics Key performance metrics for the Dispatcher role include average
first response time, email routing accuracy, and order
acknowledgment turnaround time. Efficiency can be measured
by email volume managed, COA request fulfillment rate, and
timely escalation of urgent tasks. Additional indicators such as
internal stakeholder satisfaction and error rate in task execution
reflect the quality of support provided. Together, these metrics
ensure prompt, accurate, and customer-focused service
delivery.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Card Services Specialist
Oregon City, OR jobs
Ultimate Staffing Services is actively seeking a dedicated Card Services Specialist to join their client's team in Oregon. This role involves processing a high volume of card maintenance inquiries and ensuring exceptional service delivery. The ideal candidate will have a strong background in financial institutions and transaction processing.
Responsibilities
Process a high volume of card maintenance inquiries, including travel notices, debit card stop payments, CAMS/FICO alerts, special card order requests, and fraud alerts.
Manage the returned card process.
Handle a high volume of credit/debit card exceptions and GL transactions.
Assist employees via the Card Services phone line, internal service requests, and email, demonstrating exceptional service skills.
Review a high volume of card maintenance reports.
Ensure accuracy and attention to detail in all data entry tasks.
Qualifications
Experience working in a financial institution.
Proficiency in transaction/GL processing.
Card servicing experience is beneficial but not required.
High attention to accuracy and detail.
Extensive data entry experience, including moving notes, transactions, and posting GL transactions.
Required Work Hours
Monday through Friday
8AM-5PM
Benefits
The position offers a competitive pay range of $23 to $25 per hour - DOE
Additional Details
Ultimate Staffing Services is seeking candidates who are committed to providing top-tier service and support in a dynamic environment. This role is perfect for individuals with a keen eye for detail and a passion for the financial sector.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Growth Strategist - Financial Services
Charlotte, NC jobs
We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: **********************
Role Purpose
+ Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.
Key Responsibilities
+ Conduct research and analysis on customer needs, market trends, and competitive activity.
+ Execute rapid testing protocols with real and synthetic customers to validate concepts.
+ Synthesize findings into actionable recommendations for prioritization and launch.
+ Collaborate with design, product, and marketing functions to shape propositions.
+ Assist in building business cases for high-priority growth opportunities.
What Success Looks Like
+ Producing insight and recommendations that directly shape client growth decisions.
+ Effectively applying proprietary methods to accelerate and de-risk validation.
+ Building skills in structured problem-solving and client engagement.
Basic Qualifications:
+ 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry.
Preferred Qualifications:
+ Demonstrated consulting experience with client-facing delivery.
+ MBA or relevant innovation program experience a plus.
+ Strong research and analysis skills.
+ Exposure to concept testing, prototyping, or agile product/service development.
+ Excellent communication and collaboration skills.
+ Understanding of AI/ GenAI
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $63,800 to $196,000
Cleveland $59,100 to $156,800
Colorado $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York/New Jersey $59,100 to $196,000
Washington $68,000 to $180,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Customer Service Agent - Remote Data Entry Agent - Full/Part Time
League City, TX jobs
Hello and thank you for your interest! We're looking for folks nationwide who are great at data entry and typing. We offer a flexible work from home remote position that allows you to stay home with the family! The pay range is flexible from $16/ph to $30/ph DOE and level of experience.
You'll meet these requirements to work from home remotely
• Stable Internet connection
• Work can be done using the following: Phone device, laptap or computer
• Must be able to type accurately with a minimum speed of 30 words per minute
• Able to focus on tasks without being distracted
• Must be resident of the US
• Not afraid of emailing clients as needed
We're looking for folks who we can depend on who can work from home remotely without distraction and are go-getters. Pay range from 16 to 30 hourly depending on the role, level of experience and proven ability to work from home at the same level as from an office.
Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more
• Must be 16 year of age or older
• Must be proficient with basic PC skills
• Must have an internet connection
• Basic english written language
• Basic english spoken language
Thank you for your interest!
Customer Retention Specialist
Charlotte, NC jobs
CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! We are more than “just a security company,” and we offer more than “just a job.” CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists.
What You'll Do:
Provide fantastic customer service focused on dispute resolution and overcoming challenges
Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry.
Provide solutions-based approaches to retain customers who are considering service cancellation.
Champion the customer care process, which includes, troubleshooting technical issues, answer questions or concerns regarding systems or services.
Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them.
Consistently improve retention rates and achieve retention goals.
Handle each call with empathy, compassion, and professionalism to ensure excellent customer service.
What We're Looking For:
Upbeat personality and a fun, positive attitude
1-2 years previous customer retention experience
Strong customer service and people skills
Ability to consistently meet and exceed performance targets
Coachability with a desire to grow professionally
Ability to work a flexible schedule, including weekends
Experience with CRM system such as SalesForce is a plus, but not required
Exceptional sales skills are a plus, particularly with strong upselling and closing abilities
What's In It For You:
$50,000 to $80,000 Annual Compensation
Base hourly rate with tiered commission structure, performance based, training and quarterly bonus
Higher shift pay for working nights and weekends
Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO
Free monitored security system after 90 days.
Engaging and fun company culture that's made up of a diverse group of people
Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
Auto-ApplyCustomer Retention Specialist
Charlotte, NC jobs
Job Description
CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! We are more than "just a security company," and we offer more than "just a job." CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists.
What You'll Do:
Provide fantastic customer service focused on dispute resolution and overcoming challenges
Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry.
Provide solutions-based approaches to retain customers who are considering service cancellation.
Champion the customer care process, which includes, troubleshooting technical issues, answer questions or concerns regarding systems or services.
Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them.
Consistently improve retention rates and achieve retention goals.
Handle each call with empathy, compassion, and professionalism to ensure excellent customer service.
What We're Looking For:
Upbeat personality and a fun, positive attitude
1-2 years previous customer retention experience
Strong customer service and people skills
Ability to consistently meet and exceed performance targets
Coachability with a desire to grow professionally
Ability to work a flexible schedule, including weekends
Experience with CRM system such as SalesForce is a plus, but not required
Exceptional sales skills are a plus, particularly with strong upselling and closing abilities
What's In It For You:
$50,000 to $80,000 Annual Compensation
Base hourly rate with tiered commission structure, performance based, training and quarterly bonus
Higher shift pay for working nights and weekends
Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO
Free monitored security system after 90 days.
Engaging and fun company culture that's made up of a diverse group of people
Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
Customer Service Support Agent
Victoria, TX jobs
Vocalink Connections Partners with major companies to provide exceptional customer support through a remote contractor network. We are committed to helping individuals work independently, earn reliably, and build long -term career and income stability from home.
If you are seeking a flexible, remote opportunity where your professionalism and personality matter -we'd love to connect with you.
What You'll Do
As a Customer Service Independent Contractor, you will:
Handle inbound customer service calls, chat, and/or emails inquires
Assist customers with questions, troubleshooting, and account information
Provide excellent service and maintain a calm, friendly tone
Follow client -provided scripts and guidelines
Work your assigned schedule and meet basic service expectations
What We Offer
The freedom to choose when you work and how much you work
Work -from -home flexibility - no commute!
Opportunities to severe well -known brands
Full certification guidance provided
Support from our internal Success Team
Ability to increase earnings based on performance and client selection
Ideal For
College students
Stay -at -home parents or caregivers
Retirees
Individuals seeking additional income
Anyone wanting more control over when they work
Those who thrive in remote environments
Requirements
What You Need
A positive, professional attitude and clear communication skills
Commitment to reliability and self -management
Ability to work independently without direct supervision
A computer or laptop (Mac/PC) that meets platform requirements
Headset and & high -speed internet service
Must be 18 + and eligible to work as an independent contractor in the U.S.
High -school diploma or equivalent
Basic computer and typing proficiency
Ability to remain calm, patient, and professional when assisting customer
A quiet home workspace free from noise or interruptions
(Note This is not a W -2 position. Contractors are responsible for their own taxes.)
Technical Requirement
Reliable Computer or laptop (Chromeboooks not support)
High -speed internet connection (wired recommended)
Headset
Ability to pass background check (if required by program)
Windows 11
Benefits
Schedule & Flexibility
Choose from part -time or full -time hours
Create your own schedule in available client time blocks
Morning, afternoon, evening and overnight options available
Compensation varies based on client program and call volume
Contractors are paid bi -weekly
Some programs offer performance incentives
Note: This is a 1099 Independent Contractor - no W -2 Benefits
Why Contract with Us
Work from the comfort of your home
Choose your own client program
Flexible scheduling around your life
Opportunity to support well -known, established brands
How to Apply
Submit your interest here:
Apply Now: https://shorturl.at/c5lE3
Join Us. Work From Home. Create Your Own Schedule.
We look forward to helping you launch your remote professional journey with Vocalink Connections!
Michelle Watson
Vocalink Connections, LLC
vcinfo@vocalinkconnections.com
Recruitment Team
Customer Service Support Agent
Pasadena, TX jobs
Vocalink Connections Partners with major companies to provide exceptional customer support through a remote contractor network. We are committed to helping individuals work independently, earn reliably, and build long -term career and income stability from home.
If you are seeking a flexible, remote opportunity where your professionalism and personality matter -we'd love to connect with you.
What You'll Do
As a Customer Service Independent Contractor, you will:
Handle inbound customer service calls, chat, and/or emails inquires
Assist customers with questions, troubleshooting, and account information
Provide excellent service and maintain a calm, friendly tone
Follow client -provided scripts and guidelines
Work your assigned schedule and meet basic service expectations
What We Offer
The freedom to choose when you work and how much you work
Work -from -home flexibility - no commute!
Opportunities to severe well -known brands
Full certification guidance provided
Support from our internal Success Team
Ability to increase earnings based on performance and client selection
Ideal For
College students
Stay -at -home parents or caregivers
Retirees
Individuals seeking additional income
Anyone wanting more control over when they work
Those who thrive in remote environments
Requirements
What You Need
A positive, professional attitude and clear communication skills
Commitment to reliability and self -management
Ability to work independently without direct supervision
A computer or laptop (Mac/PC) that meets platform requirements
Headset and & high -speed internet service
Must be 18 + and eligible to work as an independent contractor in the U.S.
High -school diploma or equivalent
Basic computer and typing proficiency
Ability to remain calm, patient, and professional when assisting customer
A quiet home workspace free from noise or interruptions
(Note This is not a W -2 position. Contractors are responsible for their own taxes.)
Technical Requirement
Reliable Computer or laptop (Chromeboooks not support)
High -speed internet connection (wired recommended)
Headset
Ability to pass background check (if required by program)
Windows 11
Benefits
Schedule & Flexibility
Choose from part -time or full -time hours
Create your own schedule in available client time blocks
Morning, afternoon, evening and overnight options available
Compensation varies based on client program and call volume
Contractors are paid bi -weekly
Some programs offer performance incentives
Note: This is a 1099 Independent Contractor - no W -2 Benefits
Why Contract with Us
Work from the comfort of your home
Choose your own client program
Flexible scheduling around your life
Opportunity to support well -known, established brands
How to Apply
Submit your interest here:
Apply Now: https://shorturl.at/c5lE3
Join Us. Work From Home. Create Your Own Schedule.
We look forward to helping you launch your remote professional journey with Vocalink Connections!
Michelle Watson
Vocalink Connections, LLC
vcinfo@vocalinkconnections.com
Recruitment Team
Customer Service Support Agent
Goldsboro, NC jobs
Vocalink Connections Partners with major companies to provide exceptional customer support through a remote contractor network. We are committed to helping individuals work independently, earn reliably, and build long -term career and income stability from home.
If you are seeking a flexible, remote opportunity where your professionalism and personality matter -we'd love to connect with you.
What You'll Do
As a Customer Service Independent Contractor, you will:
Handle inbound customer service calls, chat, and/or emails inquires
Assist customers with questions, troubleshooting, and account information
Provide excellent service and maintain a calm, friendly tone
Follow client -provided scripts and guidelines
Work your assigned schedule and meet basic service expectations
What We Offer
The freedom to choose when you work and how much you work
Work -from -home flexibility - no commute!
Opportunities to severe well -known brands
Full certification guidance provided
Support from our internal Success Team
Ability to increase earnings based on performance and client selection
Ideal For
College students
Stay -at -home parents or caregivers
Retirees
Individuals seeking additional income
Anyone wanting more control over when they work
Those who thrive in remote environments
Requirements
What You Need
A positive, professional attitude and clear communication skills
Commitment to reliability and self -management
Ability to work independently without direct supervision
A computer or laptop (Mac/PC) that meets platform requirements
Headset and & high -speed internet service
Must be 18 + and eligible to work as an independent contractor in the U.S.
High -school diploma or equivalent
Basic computer and typing proficiency
Ability to remain calm, patient, and professional when assisting customer
A quiet home workspace free from noise or interruptions
(Note This is not a W -2 position. Contractors are responsible for their own taxes.)
Technical Requirement
Reliable Computer or laptop (Chromeboooks not support)
High -speed internet connection (wired recommended)
Headset
Ability to pass background check (if required by program)
Windows 11
Benefits
Schedule & Flexibility
Choose from part -time or full -time hours
Create your own schedule in available client time blocks
Morning, afternoon, evening and overnight options available
Compensation varies based on client program and call volume
Contractors are paid bi -weekly
Some programs offer performance incentives
Note: This is a 1099 Independent Contractor - no W -2 Benefits
Why Contract with Us
Work from the comfort of your home
Choose your own client program
Flexible scheduling around your life
Opportunity to support well -known, established brands
How to Apply
Submit your interest here:
Apply Now: https://shorturl.at/c5lE3
Join Us. Work From Home. Create Your Own Schedule.
We look forward to helping you launch your remote professional journey with Vocalink Connections!
Michelle Watson
Vocalink Connections, LLC
vcinfo@vocalinkconnections.com
Recruitment Team
Customer Service Agents
Farmersville, TX jobs
Vocalink Connections partners with nationally recognized brands to provide high -quality customer service support through a network of skilled independent contractors. Our mission is to create flexible, remote opportunities for motivated individuals who enjoy helping customers and managing their own earning potential.
We are seeking reliable, self -driven Independent Customer Service Agents to provide support for our clients. As a contractor, you will manage your own schedule, select the client program you want to service and deliver exceptional customer experiences from the comfort of your home.
This is not an employee position. All roles are Independent Contractor 1099 opportunities.
Provide customer service via phone, chat, or email depending on the selected client program.
Handle inquires, troubleshooting, order support, billing questions, and general assistance
Follow client -specific guidelines and service procedures
Maintain professionalism, courtesy, and accuracy in all communications
Attend required client certification (programs offer partially paid certification)
Protect customer information with strict confidentiality
Requirements
100% Remote Work
Flexible scheduling - choose your own schedule
Opportunity to select from multiple client programs
Work -from -home lifestyle with no commuting
Supportive onboarding team to guide you through the registration process
Bi -Weekly pay
Opportunities to increase earnings through performance and program choice
Benefits
Compensation
Pay varies by client program
Average range: $11 -$15 per hour depending on program selection and performance
Payments are issued to contractors - NO W -2 employment
How to Get Started
Click the link to begin the application process with Vocalink Connections. Our team will provide next steps, including platform registration. If assistance is needed.
Click this link: https://shorturl.at/FWToJ to start the application process.
Join Vocalink Connections Today!
If you are looking for remote, flexible opportunities as an independent contractor and love delivering excellent customer experiences, we'd love to connect with you.
Vocalink Connections
vcinfo@vocalnkconnections.com
Recruitment Team
Remote Customer Service Agent
Houston, TX jobs
Manage large amounts of inbound and outbound calls in a timely manner Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
RequirementsMinimum Qualifications
6 or more months of customer service experience
Professional demeanor, dependable, and able to maintain confidential information.
High School Diploma or General Educational Development (GED) certificate
Benefits
Paid Training
Health and Dental Insurance
Short - and Long -Term Disability
401K match
Customer Service Support Agent
Corpus Christi, TX jobs
Vocalink Connections Partners with major companies to provide exceptional customer support through a remote contractor network. We are committed to helping individuals work independently, earn reliably, and build long -term career and income stability from home.
If you are seeking a flexible, remote opportunity where your professionalism and personality matter -we'd love to connect with you.
What You'll Do
As a Customer Service Independent Contractor, you will:
Handle inbound customer service calls, chat, and/or emails inquires
Assist customers with questions, troubleshooting, and account information
Provide excellent service and maintain a calm, friendly tone
Follow client -provided scripts and guidelines
Work your assigned schedule and meet basic service expectations
What We Offer
The freedom to choose when you work and how much you work
Work -from -home flexibility - no commute!
Opportunities to severe well -known brands
Full certification guidance provided
Support from our internal Success Team
Ability to increase earnings based on performance and client selection
Ideal For
College students
Stay -at -home parents or caregivers
Retirees
Individuals seeking additional income
Anyone wanting more control over when they work
Those who thrive in remote environments
Requirements
What You Need
A positive, professional attitude and clear communication skills
Commitment to reliability and self -management
Ability to work independently without direct supervision
A computer or laptop (Mac/PC) that meets platform requirements
Headset and & high -speed internet service
Must be 18 + and eligible to work as an independent contractor in the U.S.
High -school diploma or equivalent
Basic computer and typing proficiency
Ability to remain calm, patient, and professional when assisting customer
A quiet home workspace free from noise or interruptions
(Note This is not a W -2 position. Contractors are responsible for their own taxes.)
Technical Requirement
Reliable Computer or laptop (Chromeboooks not support)
High -speed internet connection (wired recommended)
Headset
Ability to pass background check (if required by program)
Windows 11
Benefits
Schedule & Flexibility
Choose from part -time or full -time hours
Create your own schedule in available client time blocks
Morning, afternoon, evening and overnight options available
Compensation varies based on client program and call volume
Contractors are paid bi -weekly
Some programs offer performance incentives
Note: This is a 1099 Independent Contractor - no W -2 Benefits
Why Contract with Us
Work from the comfort of your home
Choose your own client program
Flexible scheduling around your life
Opportunity to support well -known, established brands
How to Apply
Submit your interest here:
Apply Now: https://shorturl.at/c5lE3
Join Us. Work From Home. Create Your Own Schedule.
We look forward to helping you launch your remote professional journey with Vocalink Connections!
Michelle Watson
Vocalink Connections, LLC
vcinfo@vocalinkconnections.com
Recruitment Team
Bilingual Call Center Specialist
Indianapolis, IN jobs
Knowledge Services is hiring for a Bilingual Call Center Specialist. This is a contract-to-hire role. This person will be required to work on-site in our client's office located on the southwest side of Indianapolis.
$22.00 per hour, Monday-Friday.
Anticipated start date is January 20th.
This position requires strong attention to detail, the ability to multitask, and experience in maintaining focus during repetitive tasks. State tax law knowledge is not required. Training will be provided.
Responsibilities
Provide best-in-class customer service taxpaying customers by phone in a fast-paced call center environment.
Applies knowledge acquired in training and utilizes resources to analyze and problem-solve. Respond to a variety of tax inquiries.
Access data utilizing basic computer skills.
Communicate professionally using correct grammar, spelling, and punctuation.
Meets the Call Center goals including call handling, Quality, Schedule adherence and other established goals.
Complies with all ethical and confidentiality requirements.
Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply.
Qualifications
2 + years call center experince
High School diploma or GED
High attention to detail
Ability to effectively communicate, both orally and in writing
Solid computer skills, Microsoft Office proficiency
Basic math skills
Strong customer service background with a professional demeanor
Physical Requirements:
Job frequently requires sitting, handling objects with hands.
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************.
#INDWFM
Auto-ApplyCall Center Specialist
Indianapolis, IN jobs
Knowledge Services is hiring for a Call Center Specialist. This is a contract-to-hire role. This person will be required to work on-site in our client's office located on the southwest side of Indianapolis.
$22.00 per hour, Monday-Friday.
Anticipated start date is January 20th.
This position requires strong attention to detail, the ability to multitask, and experience in maintaining focus during repetitive tasks. State tax law knowledge is not required. Training will be provided.
Responsibilities
Provide best-in-class customer service taxpaying customers by phone in a fast-paced call center environment.
Applies knowledge acquired in training and utilizes resources to analyze and problem-solve. Respond to a variety of tax inquiries.
Access data utilizing basic computer skills.
Communicate professionally using correct grammar, spelling, and punctuation.
Meets the Call Center goals including call handling, Quality, Schedule adherence and other established goals.
Complies with all ethical and confidentiality requirements.
Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply.
Qualifications
2 + years call center experince
High School diploma or GED
High attention to detail
Ability to effectively communicate, both orally and in writing
Solid computer skills, Microsoft Office proficiency
Basic math skills
Strong customer service background with a professional demeanor
Physical Requirements:
Job frequently requires sitting, handling objects with hands.
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************.
#INDWFM
Auto-ApplyClient Account Specialist - Environmental Lab Services
Kilgore, TX jobs
Full-time Description
Drive Exceptional Client Delivery Across Laboratory and Field Operations
Are you a detail-oriented, solutions-driven professional who excels at coordinating workflows, supporting clients, and ensuring smooth operational delivery? SPL is seeking a highly organized Client Account Specialist to oversee client projects and ensure timely, accurate, and compliant service delivery in Kilgore, TX. In this role, you will serve as a primary liaison between clients and internal field and laboratory teams-coordinating projects, managing documentation, and supporting mission-critical environmental and measurement workflows.
If you're ready to elevate service performance, build strong client relationships, and support essential environmental operations, this is the opportunity for you!
Please Note:
This is a Project Manager role that
supports environmental testing, laboratory operations, and client project coordination.
This is not an IT or software project management position
.
What You'll Do
Serve as the primary point of contact for assigned clients, ensuring timely and professional communication;
Manage client setup in LIMS, CRM, and related systems;
Coordinate sample workflows and deliverables across field teams, laboratory teams, and internal groups;
Review work orders for accuracy and ensure proper project setup and documentation;
Conduct final review and release of reports, invoices, EDDs, and other deliverables;
Deliver accurate, complete client outputs-including supplies, pickups, reports, and data-within required turnaround times (TAT);
Notify clients of results exceeding regulatory limits within one (1) hour of LIMS review;
Ensure alignment with client-specific regulatory programs, analytical methods, and reporting requirements;
Maintain working knowledge of laboratory methods, accreditation requirements, QA/QC standards, and subcontractor capabilities;
Support onboarding, planning meetings, site visits, and laboratory tours;
Communicate project needs, issues, and updates between clients and internal teams;
Assist with shared Client Services activities and provide coverage during peak workloads or absences;
Contribute to process improvement initiatives and internal project teams;
Perform other duties as assigned.
Why You'll Love Working Here
Competitive salary with performance-based advancement opportunities;
Medical, dental, and vision insurance;
Paid parental leave for both parents;
Employee Assistance Program (EAP);
401(k) with company match;
Paid time off + paid holidays;
Monthly cell phone reimbursement.
Requirements
What You'll Bring
Bachelor's degree in science, business, or related field or equivalent combination of education and experience;
3+ years of customer service experience in a technical, environmental, or laboratory setting;
Experience coordinating operational workflows or client projects;
Proficiency in Microsoft Office and Quickbooks;
Strong communication, organization, and problem-solving skills
Proficiency in Microsoft Office; experience with LIMS or CRM systems strongly preferred;
Ability to manage multiple priorities with accuracy and attention to detail.
What This Role IS NOT:
An IT, software, or technical project management position;
A systems implementation or Agile/Scrum role;
A coding, development, or tech delivery job.
Your Schedule & The Fine Print
Full-time position following a standard Monday-Friday schedule;
Flexibility to work beyond scheduled hours and provide after-hours phone support for urgent client or internal situations as required;
Must be able to travel locally for client visits, meetings, or training activities, as needed.
Our Commitment to Diversity & Inclusion
At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know.
Visa Sponsorship
At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.