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Call Center Representative jobs at CornerStone Staffing

- 552 jobs
  • Customer Experience Rep

    Cornerstone Staffing 4.1company rating

    Call center representative job at CornerStone Staffing

    Job Description Now Hiring: Customer Experience Specialist - Data-Driven, Detail-Focused | 100% Onsite CornerStone Staffing is partnering with a growing company to hire a Customer Experience Specialist who thrives in a fast-paced, data-heavy environment. If you're a master of accuracy, excel at written communication, and want to be the behind-the-scenes hero of the customer journey-this is your opportunity to shine. Location: Onsite | Monday-Friday, 8:00 AM - 5:00 PM Pay: $18.00/hour Type: Temp-to-Hire (W2) What You'll Be Doing • Perform high-volume, alpha-numeric data entry with exceptional accuracy • Process large-scale purchase orders (e.g., $1.9M PO) • Manage and respond to customer inquiries via email-minimal phone work required • Collaborate with internal teams to ensure smooth transactions and satisfaction • Update customer and order information using Microsoft Dynamics, Excel, and Outlook • Support ongoing training by shadowing leadership to understand full company workflow Required Skills to apply: • 2+ years of order processing experience • 2+ years matching Purchase Orders • Proficient in Microsoft Outlook, Excel, and Microsoft Dynamics (or similar systems) • Must have 8,000+ KPH data entry speed • Ability to work independently while keeping customer experience top of mind If you enjoy making an impact through flawless data and meaningful internal partnerships-apply today to get started with CornerStone! By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
    $18 hourly 10d ago
  • Bilingual Front Desk/Customer Service

    Worksource Oregon 3.8company rating

    Salem, OR jobs

    A current iMatchSkills account is required prior to referral to the employer. To apply, email your current resume to: MidValleyBusinessReps@employ.oregon.gov. {Please include the job title & listing ID 4402089 in the subject line of your email}. Insurance company looking for a dedicated individual to fill the position of a full time Front Desk/Customer Service Representative. The ideal team member will be providing superior service to clients by promptly responding to their inquiries and addressing their individual needs and preferences. This is a high-pressured, fast-paced environment and the company is looking for an individual with a positive attitude who is hard working, ethical, organized, detail oriented, coachable, interacts with others effectively, and is able to prioritize and manage workflow. Minimum Requirements: - At least 18 years of age - High school diploma or GED - Bilingual English and Spanish to communicate insurance information to monolingual Spanish customers Preferred (Not Required): - At least 1 year of customer service experience Job Duties: - Answer phones - Review and process applications for new business - Create client files - Answer client questions about billing and take payments - Process cancellations - Process incoming mail - Electronic delivery of policies - Work directly with mortgage companies and financial institutions - Document review Employer Notes: - Employer conducts a drug test and background check Hours and Wage - Monday through Friday 9:00 am - 5:30 pm with a 30 min lunch - $20 to $22, depending on experience - Benefits include medical (80 % paid by employer for employee), dental (100% paid by employer for employee) and vision after 60 days. 401(K) after 1 year, profit sharing and paid time off (1-2 years: 40 hours; 3-5 years: 80 hours, 5+ years 120 hours) Language skill requirement or preference: Fluency in reading, writing, and speaking Spanish is required for this position to effectively communicate and assist Spanish speaking clients, ensuring clarity in policy explanations, documentation, and customer service.
    $28k-35k yearly est. 23h ago
  • Client Services Representative

    Graham Personnel Services 3.6company rating

    High Point, NC jobs

    Graham Personnel Services is seeking a Client Services Representative with strong project management experience to support a Sales Team and maintain client relationships. The ideal candidate can work independently while also collaborating effectively with team members. This role focuses on coordinating client accounts, ensuring accurate communication with operations, and supporting the continued growth of clients. This is a direct hire opportunity with a pay rate of $50-60K Responsibilities: Serve as the main contact for assigned client accounts Maintain and control documentation from the Sales department, including Customer Specification Documents Handle administrative details for new projects Support client services on project-based work, troubleshooting, record-keeping, and process improvement Perform other duties as assigned by supervisor or manager Qualifications: Bachelor's degree preferred Proficient in Microsoft Office Minimum 1 year of experience in client management; 2+ years preferred Strong project management skills required Ability to work independently and collaboratively Skills: Strong communication and organizational skills Detail-oriented with ability to manage multiple tasks Ability to collaborate across teams to support client needs
    $50k-60k yearly 23h ago
  • CSR Dispatcher

    Ultimate Staffing 3.6company rating

    Dallas, TX jobs

    The Dispatcher serves as the first point of contact for incoming customer communications and is responsible for distributing email requests and documentation to the appropriate Customer Service Representative (CSR) for processing. This role ensures timely response and task routing within the customer service team and provides support with customer documentation and communication, including order acknowledgments and COA requests. Business metrics Key performance metrics for the Dispatcher role include average first response time, email routing accuracy, and order acknowledgment turnaround time. Efficiency can be measured by email volume managed, COA request fulfillment rate, and timely escalation of urgent tasks. Additional indicators such as internal stakeholder satisfaction and error rate in task execution reflect the quality of support provided. Together, these metrics ensure prompt, accurate, and customer-focused service delivery. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $25k-31k yearly est. 4d ago
  • Customer Service Representative

    Themesoft Inc. 3.7company rating

    Dallas, TX jobs

    Hi Professionals; I'm Thiru with Theme Soft. I came across your profile wanted to reach out to discuss this exciting opportunity I have with my client for Customer Service Representative role.Your profile looks to be a great match for the requirement and would appreciate your thoughts once review the below requirement. Location: Remote Title: Customer Service Representative Job Description/Responsibilities • Answer inbound calls from our internal clients at the branches. • Educate Financial Advisors on account services and capabilities. • Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks • Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries Required Skills: • Excellent communication and organizational skills, attention to detail, and strong follow-up skills • Strong problem-solving skills • Flexible and adaptable to change • Proficient in Microsoft Office Suite • Windows navigation skills Must Have skills: 1. Experience - 1-2 year minimum in call center environment. 2. Excellent Communication skills 3. Strong organizational skills and attention to detail
    $26k-32k yearly est. 1d ago
  • Spanish/English Bilingual Customer Service Rep - Automotive (On-Site)

    Concentrix 4.2company rating

    Charlotte, NC jobs

    The Customer Service and Sales Representative (Bilingual: Spanish/English) engages with customers through inbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then an Customer Service and Sales Representative position at Concentrix is just the right place for you! As a Customer Service and Sales Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service and Sales Representative (Bilingual: Spanish/English), you'll: Welcome customers to the brand and our variety of products Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally Assist customers with navigation and roadside assistance or vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs Listen attentively to our Member's needs, while demonstrating empathy and building rapport Deliver expert customer experiences with a smile YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service and Sales Representative (Bilingual: Spanish/English) role include: The ability to read, write, and speak Spanish and English Fluently 1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) us beneficial A High School Diploma (or equivalent) Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Computer proficiency (including knowledge of windows-based application) WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: The base salary range for this position is $20.46/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), paid time off and holidays, and paid training days. We accept applications on an ongoing basis. Paid training and performance-based incentives Lucrative employee referral bonus opportunities Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) A modern, state-of-the-art office setting with advanced technologies and a great team REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
    $20.5 hourly 10h ago
  • Call Center Representative

    VXI Global Solutions 4.2company rating

    Charlotte, NC jobs

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI is looking for highly motivated and qualified Customer Service Representatives to work full-time on-site in our world-class contact center in Charlotte, NC. As an Inbound Phone Banker/ Customer Service Representative, you will be responsible for providing exceptional customer service to clients related to card services and deposits. You will be the first point of contact for customers seeking assistance with their banking transactions, inquiries, and problem resolutions. Your ability to communicate effectively, handle sensitive information, and offer solutions promptly will be vital to ensuring customer satisfaction and retention. You will be a crucial link between our client and their customers, ensuring a positive and seamless experience. Operating hours Monday- Sunday 8am - 8pm Training Training Class hours are normally 9am - 6pm Tuesday- Saturday (Unless impacted by a holiday, extended training hours will apply to ensure a 40-hour work week) Training duration is 12 weeks long *** You must be available to attend 100% of your training, no time can be missed *** Production Shifts After Training (At least 2 days off *Non-Consecutive) Monday-Sunday from 9 am-8 pm EST (4-day production work week) OR Monday-Sunday from 11:30 am - 8 pm EST (5-day production work week) *** You must be available to work anytime during center operating hours including Saturdays, Sundays and holidays *** Post offer employment requirements: 7-year employment verification 10-year Background 10-Panel Drug Screening Test (THC) Key Responsibilities: Customer Assistance: Handle incoming calls from customers regarding various card services and deposit-related queries, including but not limited to credit/debit card issues, account balances, fund transfers, check deposits, and transaction disputes. Problem Resolution: Identify and address customers' concerns, complaints, or issues in a professional and empathetic manner. Investigate problems thoroughly and take necessary steps to resolve them, ensuring a positive customer experience. Account Management: Update customer account information, process transactions, and perform account maintenance activities as required. Product Knowledge: Develop a deep understanding of the bank's card services and deposit products, terms, conditions, and policies to provide accurate and reliable information to customers. Compliance: Adhere to banking regulations, security protocols, and data protection guidelines while handling customer information and transactions. Communication: Communicate effectively with customers to gather necessary information, explain processes, and set clear expectations for issue resolution and follow-up. Documentation: Maintain accurate records of customer interactions, transactions, and inquiries in the call center's database. Continuous Improvement: Stay updated on industry trends, banking regulations, and internal processes to enhance job knowledge and deliver outstanding service. Performance Metrics: Meet and exceed individual and team-based performance targets, including call handling time, customer satisfaction, and first-call resolution rates. What You Bring High school diploma or equivalent; additional education or relevant certifications in finance, banking, or customer service are a plus. Proven experience in a call center or customer service environment, preferably within the banking or financial industry. Strong verbal communication skills with a customer-centric approach to handle interactions professionally and courteously. Excellent problem-solving abilities, attention to detail, and ability to handle confidential information securely. Familiarity with banking products, processes, and regulations. Proficiency in using computer systems, databases, and customer relationship management (CRM) software. Ability to adapt to a fast-paced and dynamic work environment. Strong multitasking skills to manage simultaneous calls, inquiries, and tasks effectively. Willingness to work flexible hours, including evenings, weekends, and holidays. What you will get $18.00 per hour base pay Bonus Opportunities - Earn up to $4 an hour additional with bonuses*! (Bonus opportunity available once graduated from training and active on production) Full Health Insurance Options (Medical, Dental, & Vision) Fun Work Environment Free Gym Membership after 90 days of employment (Gym located conveniently in business complex) Free Parking Convenience store access in business complex Abundant Advancement Opportunities Equal Opportunity Employer: disability/veteran Cell phone benefits for employees - $25/month per line for unlimited phone, text and data. **Restriction may apply Referral for Life Program â„¢- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $18 hourly 60d+ ago
  • Multiple positions_Local to Waco TX_Call Center Rep(Outbound calls exp)

    Us It Solutions 3.9company rating

    Waco, TX jobs

    We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . We work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirements. Job Description We are looking to fill multiple positions for call center representatives in Waco TX. Outbound Sales Representative - Uses sales lead generator to make outbound sales calls. Follows up with current customers for additional sales. Meets monthly sales quotas. Ensures that customers receive the best service possible through positive interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are processed correctly whether in a call center or non-call center customer service environment. Maintains regular contact with customers to process orders, answer questions on and guide customers through product choices and options, provide information on pricing, status of order, address any quality or service concerns, handle complaints or technical questions, and ensure order is completed and shipped on time. Work is transnational and highly service orientated with a relatively short sales cycle. Representatives are typically expected to make suggestions to customer on other products and/or services. Representative may be assigned to take/process orders and provide support for a specific customer group, account or company. All levels / roles within this position have frequent, regular interaction with customers. Promotes good will, uses skills to assess customer needs and educate customer on available product/services. Qualifications Person should have experience working as a call center specialist in the past as well. Additional Information Local candidate's are acceptable since in person interview is required for this position.
    $27k-31k yearly est. 60d+ ago
  • Call Center Rep - In Office

    The Briggs Agencies 4.4company rating

    Somerville, TX jobs

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Call Center Rep - In Office

    The Briggs Agencies 4.4company rating

    Copperas Cove, TX jobs

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Call Center Representative

    Millenniumsoft 3.8company rating

    San Antonio, TX jobs

    Call Center Representative Duration : 12 Months Contract Total Hours/week :40.00 Work schedule Monday - Friday. Hours of operation: vary 7am to 6pm 6 weeks of new hire training. Training schedule: Monday - Friday 8am to 5pm Description: MUST work on site Preffered SAP experience or data base experience Summary - Main Purpose of the Position Summarize in one or two sentences on why the positions exists and what the position is designed to accomplish. Provide exceptional levels of customer service that meet or exceed all internal and external customer expectations through effective use of contact handling skills and techniques. Responsible for meeting business objectives and targets as defined for this position. Primary Responsibilities and Duties Describe the primary responsibilities and duties in order of importance. Item % of Time (estimated) Responsibilities: Responsibilities are groupings of tasks/duties, not a list of individual tasks. Generally each position has 4 to 6 responsibilities. 25% - Create requests in appropriate databases to support customer orders such as new customer account set up, customer pricing, required quality or export documentation or certificates. Identify and coordinate resolution of any issues that may negatively affect customer satisfaction. Input customer orders received via all contact methods. Review orders received for accuracy and completeness, confirm and/or correct customer orders prior to entering into system. 15% Process requests for credit, rebill and returns as needed. Work with Supply Chain to support on-time delivery and other company KPI's. Meet or exceed established order accuracy and turn-around standards. 15% Handle all customer contacts in a professional and courteous manner. Comply with all Company, Departmental, and applicable Quality System work instructions, procedures and policies. Manage short supply situations, backorders and manual allocations as required. 15% Input and manage orders for exception products requiring special handling. Compose accurate, prompt and appropriate replies to all customer contacts. Enter all contact information into appropriate database(s) in compliance with Company and Regulatory policies. 10% Ensure that all potentially serious incidents are raised to the appropriate levels of Management. Support promotional sales campaigns and product launches. Resolve service complaints to the satisfaction of the customer within established company guidelines. 10% Handle all complaints according to FDA/ISO/cMDR and other regulations governing medical devices and HIPAA regulations. Participate in other projects as required. Participate in and contribute to Team Meetings. 10% Provide support to other team members as needed. Identify continuous improvement opportunities and provide feedback for process improvement and knowledge database updates. Maintain an up to date, comprehensive knowledge of company services and products through participation in training, coaching and feedback sessions. May perform other duties as required Impact on Business Results Degree of Accountability: Include examples. Erroneous decisions will have a long-term effect on the company's success Financial Impact: Include examples. If applicable, what are the budget responsibilities? If applicable, what is the impact on cost? (Add additional rows as needed) KSA Requirements (Knowledge, Skills, and Abilities) KSA Requirements (indicate the minimum) Knowledge Working knowledge of Word and Excel. Proven analytical ability. Skills Strong computer skills Strong team orientation. Excellent interpersonal skills and service orientation. Excellent oral and written communication skills. Ability to multi-task Continuous and versatile learner Education/Degree High School diploma or GED Certifications (if applicable) Experience (in years) For people management position, indicate years of experience (e.g. (#) year's leadership experience in planning, developing, organizing, directing, managing, and evaluating personnel) Other: Identify the minimal level of other competencies required for the position. Preferred: Working knowledge of Word and Excel Proven analytical ability 2+ years of business related experience in a customer contact center Within the Healthcare or Medical Device industries 1 year experience with SAP
    $24k-32k yearly est. 60d+ ago
  • Call Center Representative

    Teksystems 4.4company rating

    Irving, TX jobs

    Mailroom Representative - Monday - Friday - 8:00 AM - 5:00 PM (Some overtime possible until 6:00 PM when needed) This position is responsible for managing all incoming and outgoing mail and packages for the organization. The Mailroom Representative will ensure timely distribution, maintain mailroom supplies, and keep the area organized. This role also includes operating mailroom equipment and performing additional administrative tasks as needed. Key Responsibilities: + Sort incoming mail, packages, and shipments by department, recipient, or urgency. + Distribute mail and packages promptly to the appropriate departments and employees. + Prepare outgoing mail for dispatch, ensuring correct postage and proper addressing. + Monitor mailroom supplies (envelopes, boxes, stamps, labels) and notify the appropriate individual when replenishment is needed. + Operate mailroom equipment such as postage machines, label printers, and scanners. + Maintain a clean, organized, and efficient mailroom environment. + Perform additional administrative tasks as needed to support the team. Other Information: + 6-month contract-to-hire + Fully onsite in Irving, TX + Pay range: $18.50 - $23.50/hr + Start date: January 26 Skills & Qualifications: + Problem-solving skills and attention to detail + Excellent communication skills + Experience with customer service and problem resolution + Bachelor's degree highly preferred (Associate's acceptable) + 1-2 years of professional work experience Job Type & Location This is a Contract to Hire position based out of IRVING, TX. Pay and Benefits The pay range for this position is $18.50 - $23.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in IRVING,TX. Application Deadline This position is anticipated to close on Dec 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18.5-23.5 hourly 10d ago
  • Call Center Rep With Bachelors Degree

    Teksystems 4.4company rating

    Irving, TX jobs

    Hablas español, este es el perfecto trabajo para ti! Two positions available with an auto finance company that will be starting in January, and you will be interviewing for both roles. You need to be open to both opportunities, as manager will decide which role they would like to offer. Job Description: Completed 4 year Bachelor's Degree Required Customer Care Representative Monday - Friday 8 AM - 5 PM with one late night a week 9 AM - 6PM. Will also include one late Friday rotating every four weeks which also includes 1-2 Saturdays a month 8 AM --12 PM. Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, payment options, logging into website etc. Customer Accounts Representative Monday - Friday 8 AM - 5 PM with two late nights a week 11 AM - 8 PM (late nights are never on Friday) with 1-2 Saturdays a month 8 AM - 12 PM. This position is a light collections positions, meaning you're calling customers who have only missed one payment (between 1 and 29 days past due). Compensation: Bachelor's degree holders: + $.50 raise for Spanish speakers + $21.50/hr. less than three years of professional experience + $23.00/hr. more than three years of professional experience Skills: Financial experience Call center Data entry Auto finance Bachelor's degree Experience Level Entry Level #WestPriority25 Job Type & Location This is a Contract to Hire position based out of IRVING, TX. Pay and Benefits The pay range for this position is $18.50 - $23.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in IRVING,TX. Application Deadline This position is anticipated to close on Jan 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18.5-23.5 hourly 5d ago
  • Call Center Representative

    Teksystems 4.4company rating

    Irving, TX jobs

    Customer Accounts Representative - Monday - Friday - 8 AM - 5 PM with two late nights a week (11 AM - 8 PM late nights are never on Friday) with every other Saturdays (twice a month - 8 AM - 12 PM) - This position is a light collections positions, meaning you're calling customers who have only missed one payment (between 1 and 29 days past due). Also, collecting credit card info, or if customers don't have auto-pay turned on, or if they forgot their password to log in etc. Any "heavy" collections activity goes to another department. Customer Care Representative - Monday - Friday o 8 AM - 5 PM with one Saturday a month (8 AM - 12 PM) - Answering incoming calls throughout the day from Honda/Acura customers who need assistance with their account, payment, information, title request, payment options, logging into website etc. Customer Accounts Representative - Monday - Friday o 8 AM - 5 PM with two late nights a week (11 AM - 8 PM late nights are never on Friday) with every other Saturdays (8 AM - 12 PM) - One week of the month will be all 7-4, with Saturday 7-12 for that week. - This position is a light collections positions, meaning you're calling customers who have only missed one payment (between 1 and 29 days past due). This is more of a customer service role, because often times you're talking to people who need help adding a credit card, changing their expired payment method, don't have auto-pay turned on, forgot their password to log in and pay, etc. Any "heavy" collections activity goes to another department. Credit Department The Credit Department is the starting point for all accounts which are financed through American Honda Finance Corporation. Summary: Candidates will work within the crediting department and will not take any calls, however they will have some outbound calls (10-15 a day) with dealers to verify or collect further information. They will look over all contracts for leasing/purchasing to verify all information is accurate and included if necessary. Once they clear the contract it will move to corporate for further processing/activation. They will have 2 monitors to process loans and enter in all data accurately. · Verifies contracts and all necessary forms from the dealer are received and correct · Enters the customer information into AHFC system and assigns an account number · Files the contract and supporting documents in the appropriate location for future reference - Must be flexible, schedule may change with business needs. - Mandatory overtime as needed-currently two Saturdays per month 8:00am to 12:00pm. Other Information: - 6-month contract to hire - Onsite in Irving - Looking for career minded individuals - Will be cross-trained and moved between departments every few months or so Skills bachelor's degree, customer service, call center, auto finance, data entry, Customer service oriented, Support, Customer service skills Additional Skills & Qualifications - Problem solving skills, attention to detail - Must have excellent Communication Skills - Experience with customer service and problem resolution - Bachelor's degree highly preferred Best: Bachelor's OR Associates Avg: 1-2 years of professional work experience Job Type & Location This is a Contract to Hire position based out of IRVING, TX. Pay and Benefits The pay range for this position is $18.50 - $23.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in IRVING,TX. Application Deadline This position is anticipated to close on Jan 9, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18.5-23.5 hourly 2d ago
  • Patient Support Call Center - Full-Time

    Bridgeview Eye Partners 4.6company rating

    Fort Wayne, IN jobs

    The Scheduling Coordinator is responsible for providing exceptional customer service through patient communication management and patient education and sales. This individual is responsible for practice success through schedule management and optimization. NO LATE NIGHTS OR WEEKENDS!!!! PAID HOLIDAYS OFF (after 60 days)!!!! ESSENTIAL RESPONSIBILITES: Ensures Quality of Care and Exceptional Customer Service through: Patient Communication Management Greet patients in a friendly, professional manner using proper telephone etiquette Follow up on missed and cancelled appointments Triage patient's needs to schedule appropriately Patient Education Provide patient education on the purpose and expectations and expectations of their appointment Make patients aware of insurance eligibility Ensures Practice Success throughout each patient encounter through: Appointment capture Effective schedule management and optimization Data Collection and Accuracy: Collecting and entering thorough demographic data and verify its accuracy. This is a call center - medical environment EDUCATION AND/OR EXPERIENCE: High school graduate, or equivalent Previous medical office experience is preferred COMPETENCIES: Polite, professional, and courteous. A focus on the provision of quality care and service excellence. Proficient in EHR, including proven competency in accuracy of data entry. Proficient with optometric medical terminology. Recognition of the exam process and the ability to record exam details. Ability to effectively communicate in person, by phone, and in writing. Superior organizational skills and attention to detail. Dependable and self-motivated. Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment ENVIRONMENT AND PHYSICAL DEMANDS: Physical Activity: Talking, Hearing. Physical requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. PERSONAL DEVELOPMENT: Staff members are required to meet training expectations within the initial 90-day probationary period. Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
    $27k-34k yearly est. 18d ago
  • Call Center Representative - Critical Safety Agent (Bilingual - Spanish)

    Taskus 3.9company rating

    San Antonio, TX jobs

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Critical Safety Agent really do? Think of yourself as someone who will ensure high quality and safe experiences for both drivers and riders in a rideshare business. Some calls may be difficult, so not everyone will qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company, so we make sure our employees are top-notch. As a Critical Safety Agent, you will be instrumental in assisting drivers and riders who have lost items or are experiencing a safety issue. We are dedicated to ensuring the well-being of both our drivers and riders by embedding safety measures into every aspect of our platform. While we strive for seamless experiences, we understand that unexpected incidents may occur, so we rely on our specialized safety agents to provide support and empathy during challenging situations. Job Responsibilities: Empathetic Support: Provide authentic assistance to customers, actively listening and addressing their concerns. Efficient Problem Resolution: Quickly gather and document details, use resources to resolve issues, and escalate when necessary. Clear Communication: Set expectations, provide accurate information, and maintain professionalism in all interactions. Follow-up: Ensure timely follow-up with customers, keeping them informed of their case status. Ownership and Accountability: Take personal responsibility for each interaction and its outcome, ensuring customer satisfaction. Professionalism: Represent the brand positively, adhering to company policies and ethical standards. Collaboration: Work effectively both independently and with teams to resolve issues and improve processes. Data Accuracy: Document interactions and case details accurately, maintaining confidentiality. Continuous Improvement: Stay updated on policies, participate in training, and suggest process improvements. Compliance: Adhere to all relevant laws, regulations, and company protocols. Basic Qualifications: High School Diploma or GED. Typing speed of 25+ words per minute. Excellent verbal and written communication skills. Successful completion of standardized hiring assessments. Willingness to work flexible hours as needed to support operational requirements. Must be bilingual in spanish and english at a B2 level Preferred Qualifications: 24+ months of direct customer-facing experience in industries such as hospitality or contact centers, demonstrating a strong ability to establish rapport with individuals. 6+ months of experience in an emergency response role (e.g., first responder, military, medical, 911 dispatch), showcasing the ability to remain composed and think critically in high-pressure situations. Exceptional attention to detail, organizational skills, and follow-up capabilities, ensuring thorough and efficient resolution of issues. Willingness to learn and curious mindset Tenacity to consistently prioritize doing what is right, even in challenging circumstances. Ability to work both independently and collaboratively, demonstrating flexibility and adaptability in various scenarios. TaskUs devotes considerable resources to the wellbeing of its employees. Being a Critical Safety Agent means participating in Wellness sessions and other resiliency programs: All CSA employees will have access to counseling or coaching sessions to ensure awareness of wellness resources and to ensure job adjustment. All CSA employees will attend skills based resiliency trainings. Creating a Culture of Awareness and Prevention: TaskUs believes in being transparent with our new employees about their job duties and the possible impact. Some of your work may include interacting with riders and drivers who are in distress, agitated or in danger. Examples of these types of situations may include, but are not limited to: Pick up or drop off spot was not at the correct location or was in a place that made the rider feel unsafe. Driver or rider made a sexual comment or advance towards the rider Driver or rider used a racial slur, or displayed bias Car was unhygienic ( dirty, foul smell, etc) Callers may be inebriated, calling to report a variety of concerns Reporting a car accident, up to and including collision with other vehicles and/or pedestrians Driver or rider was assaulted (sexually or physically) Driver is taking the rider to an undisclosed or improper location A driver may call to report assault, violence, etc. A driver or rider is experiencing a medical emergency Driver or rider may be in distress (up to and including suicidal thoughts or actions). As a Critical Safety Agent, it is important for you to know the potential risks related to this type of work. While TaskUs is focused on employee wellness by having wellness providers available (on-site or remote), resiliency programming, and other wellness initiatives, exposure to disturbing situations is unavoidable. Some individuals with a sensitivity to viewing or experiencing disturbing situations may be at risk for developing distress, mental health symptoms, or, in rare instances, Secondary Traumatic Stress based on the situations they are involved with. TaskUs reserves the right to reassign Critical Safety Agents to other TaskUs projects based on staffing needs, employee performance, and other considerations. In order to help create a community that is safe for all employees, the Resiliency and Wellness Team takes an active role in the primary prevention of mental health concerns through direct practice efforts, e-learning, skills training, and outreach efforts to the TaskUs community. Our programs seek to raise awareness about psychological issues, challenge ideas that contribute to social inequity, disempowerment, and discrimination, as well as the underlying structures that support them. In addition, our programs empower employees to find and use their voices in a healthy and productive way. We are aware of employment scams where individuals pose as representatives of legitimate companies to fraudulently obtain personal information or money. TaskUs IT will never request sensitive personal information (e.g., Social Security numbers, banking information, etc.) or payment during the onboarding process over phone or email. If you suspect fraudulent activity or have concerns about the legitimacy of any communication claiming to be from TaskUs IT, please contact your recruiter directly. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $24k-31k yearly est. Auto-Apply 34d ago
  • Call Center Representative

    Lap of Love 4.0company rating

    Indianapolis, IN jobs

    Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour
    $16 hourly Auto-Apply 9d ago
  • Call Center Representative

    Lap of Love 4.0company rating

    North Carolina jobs

    Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour
    $16 hourly Auto-Apply 2d ago
  • Bilingual Call Center Specialist

    Knowledge Services 3.9company rating

    Indianapolis, IN jobs

    Knowledge Services is hiring for a Bilingual Call Center Specialist. This is a contract-to-hire role. This person will be required to work on-site in our client's office located on the southwest side of Indianapolis. $22.00 per hour, Monday-Friday. Anticipated start date is January 20th. This position requires strong attention to detail, the ability to multitask, and experience in maintaining focus during repetitive tasks. State tax law knowledge is not required. Training will be provided. Responsibilities Provide best-in-class customer service taxpaying customers by phone in a fast-paced call center environment. Applies knowledge acquired in training and utilizes resources to analyze and problem-solve. Respond to a variety of tax inquiries. Access data utilizing basic computer skills. Communicate professionally using correct grammar, spelling, and punctuation. Meets the Call Center goals including call handling, Quality, Schedule adherence and other established goals. Complies with all ethical and confidentiality requirements. Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply. Qualifications 2 + years call center experince High School diploma or GED High attention to detail Ability to effectively communicate, both orally and in writing Solid computer skills, Microsoft Office proficiency Basic math skills Strong customer service background with a professional demeanor Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. #INDWFM
    $22 hourly Auto-Apply 15d ago
  • Call Center Specialist

    Knowledge Services 3.9company rating

    Indianapolis, IN jobs

    Knowledge Services is hiring for a Call Center Specialist. This is a contract-to-hire role. This person will be required to work on-site in our client's office located on the southwest side of Indianapolis. $22.00 per hour, Monday-Friday. Anticipated start date is January 20th. This position requires strong attention to detail, the ability to multitask, and experience in maintaining focus during repetitive tasks. State tax law knowledge is not required. Training will be provided. Responsibilities Provide best-in-class customer service taxpaying customers by phone in a fast-paced call center environment. Applies knowledge acquired in training and utilizes resources to analyze and problem-solve. Respond to a variety of tax inquiries. Access data utilizing basic computer skills. Communicate professionally using correct grammar, spelling, and punctuation. Meets the Call Center goals including call handling, Quality, Schedule adherence and other established goals. Complies with all ethical and confidentiality requirements. Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply. Qualifications 2 + years call center experince High School diploma or GED High attention to detail Ability to effectively communicate, both orally and in writing Solid computer skills, Microsoft Office proficiency Basic math skills Strong customer service background with a professional demeanor Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. #INDWFM
    $22 hourly Auto-Apply 27d ago

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