Hotel Manager jobs at Crescent Hotels & Resorts - 2975 jobs
Hotel Manager
The Crescent Hotels Group 4.2
Hotel manager job at Crescent Hotels & Resorts
Crescent Hotels & Resorts is searching for an experienced HotelManager to lead the VEN Embassy Row Hotel, a Marriott Tribute Portfolio property situated at Dupont Circle in Washington, DC. The hotel is renowned for its vibrant neighborhood, beautiful parks, historic architecture, and diverse community.
At Crescent Hotels & Resorts, we value authenticity and celebrate individuality. We offer health & wellness programs, top‑class learning & development, travel discounts, and a supportive workplace where you can shine bright.
Benefits
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Responsibilities
Directly responsible for overseeing all departments and resort operation.
Active participation in the Central Florida Hotel/Lodging Association.
Represent the General Manager in his or her absence.
Encourage the Executive Committee to deal in depth with the resort's challenges and opportunities.
Effectively lead the Executive Committee utilizing a participative style - using effective communication, timely coordination, problem solving and follow‑up.
Maintain a high level of loyalty to the resort and the company.
Regularly communicate, counsel, and assist in problem solving with each manager.
Through personal leadership and example establish a friendly, courteous, service‑oriented approach to guests that is exhibited by all hotel departments.
Attend forecast, yield meetings and conduct weekly meetings with each EC member.
Approve all purchase orders.
Attend A/R meetings.
Ensure budget goals are met and/or exceeded.
Ensure all paperwork needed for daily assessment of monies spent daily is correct and given in a timely fashion to Accounting.
Ensure the preparation and follow up of all service measurements.
Participate in Safety Committee meetings.
Proven management abilities in effectively.
Planning short and long‑range goals.
Forecasting.
Total resort profit and loss analysis.
Ability to identify trends and needs areas.
Ability to display professionalism in handling sensitive or confidential matters.
Proven record of commitment and professional in meeting the challenges and pressures of a 24/7/365 operation.
Professional image as perceived by subordinates, peers, superiors, guests and community.
Possess business maturity and be profit‑oriented.
Problem‑solver.
Self‑starter.
Stronger leadership skills.
Functions well under pressure.
Effective verbal and written communications skills.
Consistent performer/achiever.
Ability to work on multiple projects at the same time.
Ability to stand work for long periods of time.
Education and/Or Experience
Minimum 5 years' hotel experience directing a team at a full‑service hotel.
Marriott brand experience highly desired.
Union experience highly desired.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Crescent Hotels & Resorts
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$74k-118k yearly est. 6d ago
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Executive Hotel Manager: Luxury Ops & Guest Experience
Hilton Worldwide, Inc. 4.5
Beverly Hills, CA jobs
A leading global hospitality company is seeking a HotelManager for their Waldorf Astoria Beverly Hills. You will oversee operations, ensuring guest satisfaction and team engagement, while upholding luxury standards. The ideal candidate has extensive experience in luxury environments, particularly in leadership roles at high-revenue properties. This position offers a competitive salary range of $210,000 - $230,000 annually along with robust benefits.
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$57k-82k yearly est. 4d ago
Hotel Sales Director: Revenue Growth & Partnerships
Pacifica Hotels 4.2
Redondo Beach, CA jobs
A hospitality company is seeking a Director of Sales for their Redondo Beach Hotel. This role involves overseeing revenue generation through corporate business, group, and catering sales, while leading the sales team. The ideal candidate will have at least two years of hotel sales experience and demonstrate strong leadership, salesmanship, and customer relations skills. Benefits include medical insurance and a team member travel program. The salary range is $118,000 to $125,000 per year.
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$118k-125k yearly 5d ago
Assistant Front Office Manager
Arlo Hotels 3.6
Washington, DC jobs
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more...
This position will be responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities.
Benefits
Medical, Dental, Vision
401K - after one year
Tuition Reimbursement
Responsibilities
Always treat guests with courtesy and respect in a variety of situations.
Displays honesty & integrity.
Supervises the Front Office Department - Lobby Hosts.
Conducts pre-shift meetings.
Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings.
Motivates and develops team members.
Maximizes room sales, room revenue and profit.
Delivers outstanding service and creates memorable experiences.
Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins.
Embraces and effectively lives Arlo Hotels values and culture.
Assigns, coordinates, and supervises work activities of Lobby Hosts.
Trains, mentors and develops Lobby Hosts. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands.
Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed.
Conducts performance reviews with reporting team members.
Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff.
Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews.
Manages same day rooms inventory and rate yielding.
Takes personal responsibility for correcting service problems and creates memorable guest experiences.
Education
* Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
Hospitality Diploma or Degree preferred.
Minimum 2 - 3 years in a management position.
Hospitality or customer service.
Opera experience.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$49k-66k yearly est. 2d ago
Front Office Manager
Accor North America, Inc. 3.8
Washington, DC jobs
What you will be doing:Reporting to the Rooms Operations Manager, responsibilities and essential job functions include but are not limited to the following: Assist the Rooms Operations Manager in all aspects of the department and ensure service stand Office Manager, Operations Manager, Manager, Office, Business Services
$66k-87k yearly est. 2d ago
Division Manager, Broad Market - Nor Cal
The Wine Group 4.7
San Francisco, CA jobs
The Division Manager, Broad Market NorCal, is responsible for leading sales and execution in our Off premise & Independent accounts for the Northern California market, as well as achieving all volume and distribution goals for The Wine Group, Inc., portfolio of brands. The Division Manager will also be responsible for developing and executing pricing/programming strategies in coordination with the TWG Leadership Team. Additionally, the role will have responsibilities for both Off premise/Independent and key regional accounts. This entails strategy creation and distributor channel leadership management, working closely with Sales Directors, Area Managers, and Sales Representatives.
The Division Manager will spearhead efforts to increase TWG's market share, execute programs, and prioritize brand initiatives. There will be routine travel within assigned markets, with a strong focus on providing high-volume support in Northern California, including San Francisco, East Bay, San Jose, and Sacramento. The preferred candidate will be located within easy commuting distance for the markets.
Essential Functions
Responsible for building and owning relationships in retail Off premise & Independent Accounts and Key regional accounts along with a high focus on Distributor Management.
Assist in developing and implementing annual operating plan which includes financial, volume, and distribution objectives.
Collaborate with TWG management team to ensure new item & monthly retail priority execution are being achieved.
Schedule and lead effective distributor sales meetings with all levels of management.
Introduce creative sales execution concepts, share across state lines/regions if successful and aspire to be a leader in best practices.
Administrative responsibilities include complete monthly CPR, complete monthly phasing calendar, maintain working key account list, and completing any relevant Travel & Entertainment expenses on a weekly basis.
Manage assigned budgets including incentives, travel & entertainment, and other departmental expenses.
Ensure all sales practices are compliant with state & company policies/law.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
Other Functions
Results oriented, innovation, strong problem solving and negotiation skills.
Ability to work and succeed in dynamic entrepreneurial environment.
Ability to multi-task, work independently and with a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness.
Prioritizing while adapting to changing priorities.
Demonstrated reliability and punctuality, work effectively in team/crew environment, adherence to all safety regulations and operating procedures.
Additional responsibilities as assigned by the Sales Director.
Qualifications
BA degree or equivalent experience & proficient skills in Microsoft Office Suite
Minimum 5 or more years of sales experience in the alcoholic beverage industry or related business with knowledge and passion for both commercial and premium wines
Must have strong understanding and working knowledge of alcoholic beverage industry retail environment and be able to work independently to achieve goals.
Intermediate wine knowledge or associated certifications preferred.
Must be adaptive to change within organization and industry.
Excellent communication and interpersonal skills.
Willing to travel with overnight stays as needed.
Display integrity, character, and strong leadership skills.
Must have excellent safety, work performance, and attendance record.
Physical Demands
Position operates in a professional office environment.
Ability to perform tasks requiring bending, stooping, standing, and twisting in the performance of various tasks.
Ability to travel frequently between home office, client sites, and industry meeting/events within the Northern California market.
Must maintain a clean driving record and meet minimum state insurance requirements.
Compensation
Hiring Salary Range Posted: $106,600 - $159,800.
Actual compensation will be based on factors such as experience, skills, knowledge, and abilities, education, and other position-related factors.
At The Wine Group, we are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.
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$106.6k-159.8k yearly 5d ago
District Manager
Winebow Group 4.4
Washington, DC jobs
District of Columbia 455 Massachusetts Ave NW Washington, DC 20001, USA
At Winebow, we are strongly committed to creating an environment that fosters diversity, equity, and inclusion. We are intentional in our efforts to ensure that every employee has a sense of value and opportunity in our company, and we work tirelessly to promote a culture of inclusion where our team feels safe, respected, and valued. We want our Winebow family to feel at home and to be empowered to bring their best selves forward.
We seek talent from all backgrounds to join our organization and are dedicated to achieving a diverse workforce in all aspects of employment including but not limited to recruiting, hiring, promotion, training, benefits, wage and salary equity.
Essential Functions
Develops an effective marketing and sales strategic plan in order to maximize wine and spirits distribution within an established or growing customer base.
Analyzes current markets identifying strengths, weaknesses, opportunities and threats.
Works in the market with sales consultants; provides suggestions and strategies to increase business.
Analyze reports on a daily, weekly and monthly basis to identify potential growth areas, capture market share, identify trends, monitor depletions, and make recommendations to sales consultants or the VP/GM.
Ensures sales consultants are completing, adhering and referring to all necessary educational programs, materials, and other sales training.
Conducts tastings, attends dinners and participates in trade shows as necessary.
Works, when necessary, with the accounting department to resolve any billing issues within their designated territory.
Responsible for staffing, staff planning, conducting performance appraisals on direct reports, budgeting, ensuring compliance with training requirements, developing direct reports and controlling expenditures.
Arrives to work, meetings, appointments and other work-related functions on time and as scheduled.
Meets agreed upon goals and objectives effectively and in a timely manner.
Other Functions
Follows all safety policies and procedures; communicate hazards and/or suggest improvements to Manager.
Acts as a backup for sales consultants in their absence.
Other duties as assigned
Working Conditions
Field sales, significant travel by automobile. Travel by airplane/train and overnight stays may be required.
Equipment/Machinery Used
Automobile, telephone, copier, computer (or tablet), fax machine, calculator
Physical Requirements
Lifting up to 45lbs, bending, sitting, carrying, standing, manual dexterity, reaching, visual acuity, driving
High School Diploma or GED; Additional education strongly preferred.
Valid Driver's License.
Five years of field sales/marketing experience in the fine wine industry.
Three years of territory management, including personnel supervision.
Must have proven, amiable, and active relationships with top customers throughout the local region.
Computer literacy with a focus on MS Office, Excel, and PowerPoint.
Demonstrated effective and efficient written and oral communication
Excellent people skills, and management skills
Excellent interpersonal relationship skills
Superior follow through and the ability to handle multiple tasks with limited supervision.
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$131k-204k yearly est. 4d ago
Guest Experience Manager
Proper Hospitality 4.0
San Francisco, CA jobs
San Francisco Proper Hotel is seeking a passionate Guest Experience Manager to elevate the guest journey through thoughtful service, proactive planning, and strong on-property leadership. Housed in a historic flatiron building in the heart of Mid-Market, San Francisco Proper offers a fresh interpretation of the urban hotel experience through timeless design, intuitive service, and meticulous attention to detail. Our 131 guest rooms are seamlessly layered among vibrant dining venues and dynamic public spaces, creating a truly immersive stay.
Position Overview
The Guest Experience Manager works closely with the Front Office team to ensure seamless daily operations, with a focus on VIP and group preparation, service recovery, and brand consistency. This role serves as Manager on Duty as needed and supports the Director of Front Office in driving operational excellence, guest satisfaction, and consistent brand execution. The position collaborates closely with Food & Beverage, Housekeeping, and Sales to ensure a cohesive, elevated guest experience across all touchpoints.
Key Responsibilities
Serve as Manager on Duty, providing visible leadership and support during hotel operations
Support the Director of Front Office in maintaining operational excellence, guest satisfaction, and brand consistency across the Front Office and guest experience touchpoints
Collaborate with Food & Beverage, Housekeeping, and Sales teams to ensure seamless coordination for VIPs, group arrivals, special requests, and service recovery
Oversee and support guest arrivals and departures to ensure a smooth and welcoming experience
Address guest needs, requests, and concerns in a timely, professional, and friendly manner
Proactively manage service recovery through in-person interactions, Marriott GXP cases, emails, and guest feedback platforms
Prepare for upcoming VIP and group arrivals, ensuring rooms, amenities, routing, and notes are accurately assigned and clearly communicated to all relevant departments
Prepare and distribute daily VIP memos, sharing pertinent information with Front Desk and operational teams
Conduct Proper Checks to ensure service standards, cleanliness, and brand presentation are consistently upheld across departments
Support Front Desk operations during peak periods as needed
Ensure timely and thoughtful responses to guest communications via Expedia, Booking.com, Revinate, and other platforms
Assist with training, coaching, and development of Front Office team members
Reinforce standard operating procedures and contribute to ongoing process improvements
Ensure timecards and schedules are accurate and properly maintained in UKG
Complete detailed shift notes and ensure clear handover communication
Qualifications
Prior experience in luxury or lifestyle hospitality preferred
Minimum of two to three years of supervisory or management experience
Strong organizational, planning, and problem-solving skills
Excellent written and verbal communication skills
Ability to lead calmly and confidently in a fast-paced environment
Open availability, including weekdays, weekends, and holidays
Salary
$75,000-80,000
Why Join Proper Hospitality
At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.
Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (
Care Proper
), strive for excellence in everything we do (
Achieve Proper
), think creatively and resourcefully (
Imagine Proper
), and take pride in the style and culture that make us who we are (
Present Proper
).
We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.
Our Commitment: Building the Best Place to Work
Our
Best Place to Work
initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.
At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.
$75k-80k yearly 3d ago
General Manager
Au Bon Pain 3.5
Washington, DC jobs
The General Manager maintains accountability for the efficient and profitable operation of an Au Bon Pain café; the consistent delivery of "Guest First' service to all guests; the maintenance of cafe quality; the leadership and development of café employees; the creation and maintenance of an environment of trust, credibility, dignity and respect. The General Manager routinely exercises independent judgment and discretionary powers in the day-to-day performance of job duties. S/he ensures that Au Bon Pain's policies and procedures are implemented and maintained in a consistent manner.
Skills & Requirements Qualifications
$41k-57k yearly est. 2d ago
General Manager
RMD Group 4.5
San Diego, CA jobs
General Manager, Huntress
Pay Range: $100,000 - $110,000
Huntress is the most adventurous and energetic modern steakhouse in downtown San Diego, offering the finest cuts of meat, one of the largest collections of Japanese whisky brands in California, and a contemporary, lively atmosphere where music elevates every dish. Huntress provides an alluring experience to provoke your primal instinct, capture your senses and charm your evening.
Lumi Featuring world-renowned celebrity chef Akira Back, Akira Back is the Michelin-starred chef behind Las Vegas' leading Japanese restaurant: Yellowtail in the Bellagio. His namesake restaurants span across the globe, racking acclaim from Beverly Hills to Bangkok. Lumi by Akira Back features his adventurous flavors with Nikkei influences, using local ingredients throughout the menu and influences from around the world for an immersive dining experience.
High energy, high-end, high up - the views of the city pair well with traditional Japanese architecture, modern design elements, and pops of color to create a vividly unique atmosphere. Lumi by Akira Back brings together dining, drinking and socializing with an eclectic-chic space in the heart of the Gaslamp Quarter. Flawlessly blended DJ beats add to the lively atmosphere, setting the vibe for guests to enjoy inventive shareable plates and sake craft cocktails next to rooftop fire pits.
ABOUT RMD Group
RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego's most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include that include Ballast Point Brewing and Canvas Café & Lounge at the Carte Hotel. RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.
Position Summary:
Responsible for every aspect of the operation and growth of the two restaurants. Most time will be spent on the development and supervision of staff, driving revenue in all day parts, managing COGS and payroll, ensuring compliance with all policies and procedures, and driving profitability.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
Financial
The number one goal of the venues is to exceed customer expectations while meeting or exceeding the budgeted EBITDA
Approving invoices for payables and ensuring clear communication with the accounting department on all checks, invoices, etc.
Managing petty cash per company policy
Managing, monitoring and meeting budgeted COGS
Overseeing monthly P&L's and daily numbers to maximize revenue and managing controllable costs and expenses with a strong emphasis on all cost of goods (“COGS”) and labor
Employee Performance
Working with underperforming employees to get them to the top half of the list or removing them from roster
Always be working to raise the Per Person Average (PPA)
Creating, implementing, and maintaining systems related to customer service and revenue maximization.
Reviewing server sales performance report and taking appropriate action (posting results)
Reviewing and identifying the “Best Players”, putting these employees on the best shifts and grooming to be leads
Once Leads are recognized and developed, start to plan next step to be a supervisor/manager
Menu Analysis
Implementing FOH incentive programs to push appropriate menu items
Review all reports & collaborating with the Chef to ensure the menu is performing as intended.
Staff Turnover
Always working towards keeping the overall turnover percentage down to help reduce payroll costs
Identifying and correcting reasons causing high turnover
Marketing
Always be thinking about big and small social media opportunities, taking impactful video and photo content at every opportunity to be submitted to the Marketing Department
Ensuring all reviews are at goal numbers
Ensuring venue is maximizing the effectiveness of all marketing and art services while getting an acceptable ROI on those expenses
Ensuring venue brand is being properly represented
Operation
Touching every table and connecting with guests during dinner service per company standard.
Assuring guests are enjoying their meal and see if there is anything else you can do to enhance their meal, refer to policy for further guidelines.
Seeking out ways to create memorable moments for guests.
Gathering guest details and input notes into the POS to ensure continued enhanced experience for future dining.
Staff Development and Recruiting
Ensuring proper progressive disciplinary steps are taken accurately and tracked through “note to file system”
Identifying and tracking staff that is being developed for future growth within venue or for other RMD Venues on a quarterly basis
Qualifications
Minimum 5 years AGM/GM experience with extensive knowledge in restaurants, nightclubs, and private events
Must be familiar with cost controls
Must be able to communicate well both orally and in writing
Must be able to input and access information in the property management system/computers/point of sales system
Must be comfortable learning new skills
Must have a “hands-on”, proactive management style
Skills and Attitudes
Must be motivated, hard-working, and passionate
Excellent communication skills (verbally interacts with management, team members and guests.)
Must be a strong leader with the ability to handle multiple tasks and responsibilities
Must be able to:
Perform job functions with attention to detail, speed, and accuracy
Prioritize and organize
Think clearly, remain calm, and resolve problems using good judgment
Follow directions thoroughly
Understand guest service needs
Work cohesively as a team with co-workers
Direct staff performance and follow up with corrections as needed
Work in a stressful, fast-paced environment
Education
Bachelor's degree (B.A.) from a four-year college or university or equivalent combination of education and experience
Minimum of five (5) years of experience as AGM/ GM in a standalone restaurant or hotel/resort background.
Must be able to speak, hear, understand, read, and write the English language.
High school diploma.
A general knowledge and understanding of San Diego current events, cultural and culinary happenings.
Understanding of Department of Labor standards.
Proficient in Microsoft applications (Excel/Word/Outlook).
Proficient in Toast and/or other POS systems.
Knowledge of guest experience, and interdepartmental relations new hires training and continuing education of current staff on food, wine and cocktail specifications.
Certificates, Licenses, and Registrations:
Serve safe certificate Management course.
Anti-harassment and nondiscrimination 2-hour class.
RBS - Responsible Alcohol Service
Other Requirements
Must be able to work holidays, nights, and weekends
Work Environment
The noise level in the work environment usually is moderate to loud.
The employee may be exposed to the risks associated with attempting to resolve issues with difficult guests.
Work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
Physical Requirements:
Must be able to sit, stand or walk for up to 8 hours at a time.
Must be able to lift at least 50 pounds safely and properly.
Must be able to bend, stoop and climb.
Must be able to push and pull.
$100k-110k yearly 3d ago
Operations Manager
Accor Hotels 3.8
San Francisco, CA jobs
Two of San Francisco's most recognized icons, Ghirardelli Square and Fairmont Hotels & Resorts, have partnered to create the city's most distinctive and exciting luxury residential accommodations, Fairmont Heritage Place, Ghirardelli Square.
Join the Fairmont Heritage Place team and be part of providing the highest quality service to our owners and guests. Fairmont Heritage Place Ghirardelli Square is a Private Residence Club with 53 one, two and three bedroom residences.
What is in it for you:
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities
Job Description
Operations Manager
Providing engaging, sincere, and personalized services is one of the ways our team is Making Special Happen for our Owners and Guests at Fairmont Heritage Place, Ghirardelli Square. Highlight your interpersonal strengths as Operations Manager, where you will lead our Guest and Owner Experience, anticipating their needs to deliver flawless and memorable experiences.
Position scope
Reporting to the Director of Owner Experience, responsibilities and essential job functions include but are not limited to:
Consistently offer professional, friendly, and engaging service
Lead and manage all aspects of the operations, ensuring all service standards are followed
Maintain a collaborative working relationship with Housekeeping, Accounting and Maintenance teams
Effectively balance operational, administrative, and team needs
Maintain strong financial performance through management of expenses and revenues
Assist Director of Owner Experience & Revenue Manager with accurate tracking of Reciprocal Use deposits and overall owner usage
Conduct inventory regularly for Residence Services and Owner Services
Assist Director of Owner Experience with managing owner website and social media
Assist with monthly purchasing
Create and distribute schedules on a weekly basis, while complying with the CBA
Track attendance and manage timekeeping daily
Oversee payroll management and ensure timelines are followed for payroll processing
Communicate through pre-shift briefings, emails and monthly departmental meetings all pertinent information for the respective shift and areas of operation.
Assist with inspection of residences
Complete quality control checks of reservations and profiles
Adhere to all Davis Stirling Civil Code and HOA Governing Documents on Owner Services including fluent knowledge of the CROA Reservation Policies and Procedures, Fee Schedule, and Annual Policy Statement.
Ensure compliance with all SOPs
Participate in various property committee meetings
Maximize revenue through participating in room upsell program
Maximize loyalty by overseeing in ALL enrollment program
Oversee recovery program for guests and owners
Produce and analyze trends of all service tracking reports
Assist in recruitment and ensure completion of training new hires
Responsible for coaching and performance management for supervisors and team.
Collaborate with Director Owner Experience and support owner social engagement events throughout the calendar year
Develop and maintain strong Owner relationships
Ensure information is properly recorded in ACDC (Accor's global Loyalty system) and internal owner profile binders
Oversee team shift checklists to ensure task completion
Create housekeeping boards daily and associated tasks as needed
Review daily operating packet and sign off as needed
Manage guest reviews
Follow all safety policies
Other duties as assigned
Compensation Range: $80,000 - $90,000 /year
Qualifications
Qualifications
2 years-experience leading a team in a hospitality setting required
Experience in residential management and owner relations preferred
University/ College degree in a related discipline preferred
Computer literacy in Microsoft office required
Excellent written and oral communication skills required
Previous experience with a Property Management System required
Highly responsible and reliable
Strong interpersonal and problem-solving abilities
Ability to work well under pressure
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on owner and guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
Frequent verbal communication that requires speaking, hearing
Frequent written communication that requires typing, reading, writing
Occasional standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting 50 lbs and more
Visa Requirements: You must provide proof that you are legally entitled to work in the United States. Employment is conditional upon your ability to produce acceptable documentation establishing that you are legally entitled to work in the United States within three days of your date of hire.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Persons who anticipate needing accommodations for any part of the application or interview may contact, in confidence
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
$80k-90k yearly 7d ago
Operations Manager
Accor North America, Inc. 3.8
San Francisco, CA jobs
Operations Manager. Providing engaging, sincere, and personalized services is one of the ways our team is Making Special Happen for our Owners and Guests at Fairmont Heritage Place, Ghirardelli Square. Highlight your interpersonal strengths as Operat Operations Manager, Operations, Manager, Revenue Manager, Manufacturing, Hotel, Director, Owner
$50k-74k yearly est. 8d ago
General Manager
Bartaco 4.0
Washington, DC jobs
At bartaco, food is our passion. But people are our purpose.
We invest in our team because our people are at the heart of what we do. We're committed to creating an atmosphere where team members can learn, develop, and succeed every day. Whether you aspire to excel in a leadership, hospitality, or culinary role, bartaco is an environment that fosters growth and helps you achieve your goals.
At bartaco, we're guest-obsessed. Our mission is to create memorable moments for every guest, every time. It's who we are.
We are looking for Managers to create the bartaco experience and who live and breathe our touchstones. Our culture is defined by these values and guides how we work together to create the most incredible experiences for our guests.
Pride: You take pride in your work and in contributing to something special
Good People: You value teamwork, treat others with kindness, and build trust with those around you
Positively Intolerant: You hold yourself and your team accountable for delivering quality and consistency because our guests deserve nothing less
Introspective: You're always looking to grow and improve, taking feedback as an opportunity to get better
Transparent: You communicate openly and honestly, fostering a culture of trust and collaboration
We Have Fun and Make People Happy: You bring energy, warmth, and a genuine smile, knowing that your positivity can brighten someone's day
A brief look at what you'll do as a General Manager at bartaco:
As a General Manager, you'll be a strategic leader and brand ambassador, guiding your team through our core leadership principles-role modeling, our touchstones, delivery on operational and culinary standards, and coaching and developing the team. Your role is to inspire, empower, and cultivate a strong team culture while optimizing business performance and ensuring exceptional guest experiences. You will foster a supportive, growth-oriented environment that reflects our values and connects with both guests and the community.
This role requires a proven leader with a passion for hospitality, a track record of driving revenue, and the ability to inspire a high-performing team. The General Manager will oversee all aspects of restaurant operations, ensuring a culture of excellence while achieving financial goals.
Oversee daily restaurant operations, ensuring seamless execution of service and operational standards
Develop and mentor a team of managers and staff, fostering a culture of hospitality, accountability, and excellence
Drive guest satisfaction and loyalty through 100% manager visits-engaging meaningfully with guests, creating return guests, and fostering long-term relationships
Ensure teams consistently execute high standards of guest interaction, maintaining exceptional hospitality and service
Demonstrate strong business acumen through managing financial performance, including budgeting, forecasting, cost control, and revenue growth
Drive incremental sales through exceptional service, personalized recommendations, community engagement, and fostering guest loyalty
Proven track record of driving sales growth and achieving KPI targets through strategic goal setting and local market expertise
Deep knowledge of recipes and kitchen operations, collaborating with the culinary team to maintain high-quality food and beverage offerings
Ensure effective delegation across the team, empowering team members, fostering ownership, and ensuring smooth operations
Oversee inventory management, including ordering, receiving, tracking, analyzing AVT, detecting issues proactively, and ensuring accountability
Ensure compliance with all health, safety, and company policies and regulations while maintaining the restaurant's physical condition and brand standards
Plan and organize business operations, effectively communicating restaurant goals and aligning the team toward success
Commit to weekly manager meetings, driving accountability, consistency, and continuous improvement
Ensure daily, informative, and inspiring pre-shifts occur, keeping the team aligned and motivated
Recruit, train, and develop a high-performing team, promoting teamwork, accountability, and a guest-obsessed mentality
Manage and communicate effectively around rollouts, ensuring smooth execution and team readiness
Act as a brand and culture ambassador for bartaco, leading community outreach and engagement while maintaining strong market awareness
Mentorship, coaching, and accountability-ensuring every role contributes to exceptional service and operational excellence
Perks, Benefits + Rewards, just for you:
A fun work environment!
Career development and advancement opportunities
Competitive pay
Meal discounts when dining at bartaco
Paid vacation time
Gym and fitness center discounts
Opportunity to learn multiple languages/language education
Discounted virtual pet care
Medical, dental, and vision insurance
Mental Health and holistic wellness support
401K enrollment and matching
Requirements
3 years of restaurant experience as a General Manager
A passion for hospitality and a commitment to delivering outstanding guest experiences
Exceptional leadership and communication skills
Experience mentoring and training hourly team members
Attention to detail and problem-solving skills
Flexibility to work evenings, weekends, and holidays
Physical Skills:
Bring an energetic hustle and positive attitude to every shift
Able to tolerate long periods working on foot/standing up
Able to lift and move objects up to 50 pounds
Salary Description
Pay: $85,000 - $90,000 yearly
$85k-90k yearly 2d ago
HVAC Service Manager (Mechanical)
Diamond Peak Recruiting 3.5
San Jose, CA jobs
Responsible for leading HVAC service operations and delivering high-quality support across a wide range of facility types, including commercial office, laboratories, R&D, industrial, medical office, data centers, and manufacturing environments. This role combines technical expertise, team leadership, and client-facing responsibility to ensure safe, reliable, and efficient HVAC system performance.
Responsibilities:
Manage day-to-day HVAC service operations, scheduling, and dispatch
Supervise, mentor, and support service technicians and field staff
Troubleshoot and resolve complex HVAC and control system issues
Oversee preventive maintenance and reactive service programs
Manage service contracts, budgets, KPIs, and customer expectations
Ensure compliance with safety standards, codes, and regulations
Maintain strong client relationships and support long-term account growth
Qualifications:
Proven experience managing HVAC service operations
Strong technical knowledge of HVAC systems in complex facilities
Leadership experience in regulated or mission-critical environments
Excellent communication, organizational, and problem-solving skills
Benefits:
Competitive salary and performance-based incentives
Medical, dental, and vision insurance
401(k) with company match
Paid time off and paid holidays
Company vehicle or vehicle allowance (where applicable)
Ongoing training, certifications, and career advancement opportunities
$44k-64k yearly est. 4d ago
Operations Manager
Counter 4.3
Santa Monica, CA jobs
About Us
We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean.
Position Overview
We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues.
Key Responsibilities
Inbound Freight Management
Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory.
Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded.
Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels.
Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports.
Customs & Compliance Coordination
Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments.
Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations.
Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes.
Receiving & Delivery Coordination
Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations.
Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees.
Freight Claims Management
File and Manage freight claims for any lost, damaged or delayed inbound shipments.
Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits.
Internal Orders Support
Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders.
Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL
Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments.
Wholesale Logistics Operations
Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts).
Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks.
Cross Functional Collaboration:
Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs.
Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives.
Qualifications & Experience
4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred.
Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required.
Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity.
Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred.
Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions.
Excellent written and verbal communication skills.
Highly organized and process-oriented, with strong attention to detail.
Ability to manage up and work independently while also supporting team execution.
International experience is a plus, particularly in global supply chain management and logistics.
Why Join Us?
Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts.
Fast-paced, collaborative work environment with opportunities for career advancement and professional growth.
The opportunity to make a significant impact on a growing and innovative beauty brand.
Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive.
We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs.
Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.
$43k-59k yearly est. 3d ago
Catering Operations Manager
Restaurant Associates 4.1
Washington, DC jobs
The Catering Operations Manager holds duties related to successful execution and coordination for on and off premise events. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors. You will be expected to have excellent client skills in presentation and marketing ability.
Key Responsibilities:
Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client's budget
Plans menus in consultation with the clients and chefs
Negotiates individual vendor contracts
Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
Recruits, interviews, selects, and trains permanent and casual staff
Organizes, leads and motivates the catering team
Plans staff and event schedules
Maintains and develops accurate financial and administrative records
Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
Assesses contract requirements and ensure satisfaction with the services delivered
Performs final review and assessment of catering events to determine if they meet performance and quality standards
Resolves customer concerns and ensures timely customer payment
Preferred Qualifications:
Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience
Strong organization, time management and team motivation skills are essential for success in this role
Ability to work independently with little direct supervision
Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff
Ability to respond effectively to continuously changing demands
Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
Effective use of discretion to problem solve in a fast-paced environment
Excellent negotiating skills
Ability to establish credibility with senior culinary professionals
Human Resource experience including hiring, training, mentoring and development
3-5 years' experience in a hospitality management environment (preferably in an off-premise catering environment)
The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Restaurant Associates are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Applications are accepted on an ongoing basis.
Restaurant Associates maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
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Req ID: 1492271
Restaurant Associates
Michael Abbey
[[req_classification]]
$54k-78k yearly est. 5d ago
Hotel Manager at Hard Rock Hotel San Diego
Coury Hospitality 3.5
San Diego, CA jobs
Hotel About Us At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotelmanagement. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Coury Hospitality has an amazing opportunity as a HotelManager.
HotelManager | Hard Rock Hotel San Diego
On-Site | Full-Time | Key Leadership
Center Stage in Downtown San Diego
There's something electric about being in the middle of it all. Hard Rock Hotel San Diego puts you in the limelight with chic accommodations, VIP guest service, and legendary nightlife in the heart of the Gaslamp Quarter. Just steps from PETCO Park and the San Diego Convention Center, we're the backstage pass to everything unforgettable - from jam sessions in your suite to sushi at world-famous Nobu and rooftop cocktails at Float or 207 bar.
Behind it all? Our leadership rockstars keep the vibe running smooth, the experience flawless, and every guest feeling like a true VIP.
🎸 Your Mission
As our HotelManager, you'll be the right hand to the General Manager, leading Guest Services, Housekeeping, and Engineering. You'll orchestrate the backstage magic that keeps every guest experience elevated, seamless, and unmistakably Hard Rock.
As a member of the Executive Leadership Team, you'll drive operational excellence, elevate service culture, and inspire your band of leaders to deliver unforgettable stays every time.
🎤 What You'll Do
Lead the Experience
Oversee Guest Services, Housekeeping, and Engineering with a sharp focus on service, efficiency, and excellence.
Keep every touchpoint - from check-in to lights out - smooth, polished, and personalized.
Inspire & Develop Your Band
Mentor and empower department leaders to perform at their peak.
Build a culture of accountability, recognition, and teamwork that rocks daily.
Drive Operational Excellence
Monitor budgets, labor, and performance metrics to achieve financial goals.
Partner across departments to streamline processes and maximize guest satisfaction.
Be Present & Engaged
Lead from the floor with a visible, approachable, and proactive presence.
Handle guest feedback with agility and turn service recovery into VIP moments.
Quality, Safety & Standards
Ensure the hotel shines at every level - clean, safe, and always brand-perfect.
Oversee preventative maintenance and capital project planning to keep the stage set for success.
💎 You're a Great Fit If You…
✨ Have 5+ years of leadership experience in upscale or luxury hotel operations.✨ Bring strong knowledge of Rooms Division and Engineering best practices.✨ Balance big-picture vision with a hands-on, guest-first mindset.✨ Are a natural leader who communicates with clarity, confidence, and energy.✨ Thrive in a dynamic environment and can flex with nights, weekends, and holidays.
🤘 Why Join Hard Rock Hotel San Diego?
Legendary Brand: We live for music, individuality, and unforgettable connections.
Center Stage Downtown: Be part of San Diego's most iconic hospitality scene.
Executive Leadership: Influence property-wide strategy, performance, and culture.
Rockstar Perks: Competitive pay, comprehensive benefits, and rooftop vibes that never disappoint.
🎤 Let's Rock This Together
If you're ready to lead with passion, inspire teams, and create the ultimate guest experience, we're ready for you.
Apply today and take your leadership career to the main stage at Hard Rock Hotel San Diego.
Here's the Core of Coury Hospitality:
We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
$63k-93k yearly est. 18d ago
General Manager | Ace Hotel & Swim Club Palm Springs
Graduate Hotels 4.1
Palm Springs, CA jobs
Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Managing budgets and financial plans and controlling expenditure
Maintaining statistical and financial records
Setting and achieving sales and profit targets
Recruiting, training, and monitoring staff -
Planning work schedules for individuals and teams
Appropriately responding to and resolving guest concerns
Addressing problems and troubleshooting
Ensuring events and conferences run smoothly -
Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings
Maintaining relationships with contractors, vendor and suppliers
Ensuring a safe and secure environment for all guests and associates
Maintaining appropriate inspections of the property as identified by the organization and brand
Ensure the property meets brand guidelines and expectations for service and all standards
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of two (2) years' experience as an Assistant General Manager
Bachelor's Degree in Hospitality Management or Business preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate effectively verbally and in writing
Demonstrated ability to lead a team
Excellent attention to detail
Financial savvy
Proficient in Microsoft Office
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$80k-117k yearly est. 1d ago
General Manager | Ace Hotel & Swim Club Palm Springs
Schulte Hospitality Group 3.9
Palm Springs, CA jobs
Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
* Managing budgets and financial plans and controlling expenditure
* Maintaining statistical and financial records
* Setting and achieving sales and profit targets
* Recruiting, training, and monitoring staff -
* Planning work schedules for individuals and teams
* Appropriately responding to and resolving guest concerns
* Addressing problems and troubleshooting
* Ensuring events and conferences run smoothly -
* Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings
* Maintaining relationships with contractors, vendor and suppliers
* Ensuring a safe and secure environment for all guests and associates
* Maintaining appropriate inspections of the property as identified by the organization and brand
* Ensure the property meets brand guidelines and expectations for service and all standards
* Ensuring compliance with licensing laws, health and safety, and other statutory regulations
* Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
* Minimum of two (2) years' experience as an Assistant General Manager
* Bachelor's Degree in Hospitality Management or Business preferred.
KNOWLEDGE, SKILLS AND ABILITIES
* Ability to communicate effectively verbally and in writing
* Demonstrated ability to lead a team
* Excellent attention to detail
* Financial savvy
* Proficient in Microsoft Office
* The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
* Schulte Companies is an Equal Opportunity Employer.
$64k-97k yearly est. 45d ago
Hotel General Manager
Horizon Hospitality 4.0
Santa Barbara, CA jobs
We are seeking an exceptional individual for the General Manager role at a beautiful, full-service hotel in Pismo Beach, CA. This person will lead the Executive Team and is responsible for guiding and cultivating a tremendous guest and employee experience. This property boasts an ideal location, with sand and surf just minutes away, operated by a leading hotelmanagement company.
COMPENSATION: Base Salary $175, 000 - $185, 000 + 30% bonus potential, comprehensive benefits, 401k w/company match, relocation reimbursement if required, and more!
Hotel General Manager Skills/Qualifications:
- 3+ years experience as General Manager for a full-service hotel
- Major brand experience a plus
- Quality leadership skills, ability to develop/foster a positive environment
- Strong financial acumen, ability to perform and meet/exceed budget expectations
- Ability to guide a property to continued improvement
*Please note that only qualified applicants will receive a direct response to inquiry