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  • Customer Services Specialist

    Savills North America 4.6company rating

    Customer service advocate job in Miami, FL

    ABOUT THE ROLE The Client Services Specialist will support a top-producing four-person leasing team in Miami, led by the Vice Chairman and Co-Head of Florida for the Miami Office. This person will play a central role in keeping the team organized and efficient, helping manage projects, client deliverables, and daily operations. The ideal candidate is a fast learner who thrives in a busy environment, takes initiative, and helps the team stay on track across all active assignments. KEY RESPONSIBILITIES Marketing Coordination Lead all aspects of the team's marketing efforts, from concept through execution, for property campaigns, client presentations, and new business pursuits. Lead Social Media Management efforts such as LinkedIn a plus Develop, proof, and produce marketing materials including proposals, pitch decks, offering memorandums, and brochures that align with Savills' brand standards. Use Salesforce, LinkedIn, CoStar, and Exact Target to support prospecting, marketing outreach, and engagement tracking. Coordinate photography, floor plans, and other creative assets with vendors and internal teams. Maintain and organize the team's contact database while improving marketing processes for better efficiency and results. Financial Support Handle billing, invoicing, and expense reports for the team. Update and maintain stacking plans and other financial tracking tools in Excel. Administrative Support Greet and assist guests; answer and route incoming calls. Manage incoming and outgoing mail and packages. Keep Salesforce and other CRM databases accurate and up to date. Schedule meetings, conference calls, and team activities. Set up conference rooms and prepare materials for client meetings. Client Interface Help prepare materials and presentations for client meetings. Participate in client pitches as needed. Coordinate communication and logistics between the team and clients. Process Management Work closely with the team to manage all active projects and client assignments from start to finish. Keep track of deliverables, deadlines, and follow-ups to ensure nothing falls through the cracks. Anticipate next steps and help keep the team organized and accountable. Serve as the central point of coordination for ongoing projects and team priorities. Partner with other Client Services Specialists and Operations staff on office-wide initiatives. Qualifications Bachelor's degree preferred (Business, Marketing, Communications, Real Estate, Finance, or related field). Professional, proactive, and able to work both independently and as part of a team. Minimum of 3+ years of experience in marketing, administration, or commercial real estate preferred. Engagement and interaction with support of upper management is important. Strong skills in Microsoft Office (Namely: Excel, PowerPoint, Word) and Salesforce. Familiarity with Adobe InDesign, CRM, and email marketing tools such as SalesForce a plus. Excellent written and verbal communication skills. Strong organizational skills, attention to detail, and the ability to handle multiple priorities. WHY JOIN US? Join one of Miami's most established office leasing teams at Savills. This position offers exposure to all sides of the business-marketing, financial analysis, and client strategy-and is a great opportunity for someone looking to build a long-term career in commercial real estate. Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
    $27k-36k yearly est. 3d ago
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  • Train Service Technician West Palm Beach FL (Entry-Level) Mobility Customer Services

    Siemens Corporation 4.7company rating

    Customer service advocate job in West Palm Beach, FL

    Job ID 479375 Posted since 30-Dec-2025 Organization Mobility Field of work Manufacturing Company Siemens Mobility, Inc Experience level Early Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) * West Palm Beach - Florida - United States of America Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions - from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization - we ensure your systems' highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel. Good service means we are there for our partners and customers when they need us - and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world. Position Overview: Siemens Mobility in West Palm Beach, FL is seeking Train Service Technicians (Entry-Level). In this role you will perform routine servicing tasks on locomotives, coaches, and train sets. This includes toilet system emptying, water tank refilling, and fueling operations. The role supports the maintenance team in ensuring trains are clean, safe, and ready for service, while maintaining compliance with safety and quality standards. This position will work 3rd shift with a schedule to include weekdays, weekends and holidays. What your day-to-day will look like: Perform basic train servicing tasks: Empty and sanitize onboard toilet systems Refill portable water tanks Refill Windscreen Washer Tanks Refuel locomotives HVAC Cleaning Connect trainsets to ground power connections Assist technicians with mechanical and electrical maintenance tasks as needed Follow maintenance instructions and procedures from the Computerized Maintenance Management System (CMMS) Accurately log all tasks, defects, and incidents in the CMMS Maintain cleanliness and organization of work areas and equipment Operate tools and equipment such as forklifts, cleaning systems, and basic hand tools Support minor bodywork, welding, or painting tasks under supervision Adhere to all safety protocols and Federal Railroad Administration (FRA) regulations Communicate effectively with team members and supervisors To thrive in this role, you have: High School Diploma / GED Basic literacy and numeracy skills (ability to read instructions, complete checklists, and enter data in English) Willingness to work shifts, including nights, weekends, and holidays Basic mechanical competence or interest in learning how to use tools and equipment The ability to follow safety procedures and wear required personal protective equipment (PPE) Reliable transportation to and from the work site Good communication skills for reporting issues and following instructions Setting you apart from others would be experience in a similar industrial, transportation, or maintenance environment with forklift or equipment operation certification. Familiarity with basic maintenance or servicing tasks and basic computer skills for using maintenance software (CMMS) is plus. Physical Demands: The physical demands described here are representative of those necessary to successfully perform the essential job duties: Frequently walk, reach with hands and arms, stoop, kneel, crouch, or crawl. Frequently required to climb stairs, steps, and ladders Frequently required to work on elevated platforms. Perform work overhead. Occasionally lift and move at most 40 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Pushing and pulling objects towards and away from origin of force. Keyboarding on a computer or other machine by means of a traditional keyboard. Gross and Fine Manipulation to include holding, grasping and pinching using hands and fingers. Driving forklifts, golf carts, yard buggies etc. The ability to hear, understand, and distinguish speech and/or other sounds in person or via communication radio. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Why you'll love working for Siemens! Freedom and healthy work-life balance- Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits - starting Day 1. We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success. We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment. We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact. Solve the world's most significant problems - Be part of exciting and innovative projects. Opportunities to contribute your innovative ideas and get paid for them. Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list! Employee perks and discounts in addition to our 401k match and generous Paid Time Off. Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization. "We're proud to be Great Place to Work certified-a reflection of our commitment to creating an environment where innovation thrives and every voice matters. Apply today and be part of shaping the future with us!" #LI-LS1 #LI-Onsite You'll Benefit From Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: ***************************************************** The pay range for this position is $36,822.00 - $43,146.00 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at **************. Please note our AskHR representatives do not have visibility of application or interview status. Pay Transparency Siemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
    $36.8k-43.1k yearly 4d ago
  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Customer service advocate job in Coconut Creek, FL

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $18k-34k yearly est. 60d+ ago
  • Baggage Service Agent

    G2 Secure Staff 4.6company rating

    Customer service advocate job in Fort Lauderdale, FL

    Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift. 4. Must pass a pre-employment drug test. 5. Most complete a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information. 2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements. 4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means. 5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage. 6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information. 7. Assist customers with Skycap requests. 8. Monitor baggage delivery and complete baggage delivery quality checklist. 9. Must be familiar with all FAA/Airline/Company regulations. 10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs. 11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 12. Attend meetings and in-services as required. 13. Utilize appropriate communications channels and maintain records, reports and files as required. 14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 15. Adhere to company policies and procedures and participate in achievement of company objectives. 16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 17. Perform other duties as requested.
    $20k-26k yearly est. 4d ago
  • Customer Success Lead

    Volante Technologies 4.3company rating

    Customer service advocate job in Miami, FL

    About Us : Volante Technologies is the leading global provider of low-code cloud Payments as a Service solution for financial businesses. We are disruptors and innovators and we are growing fast. For the last three years, we have been the #1 seller of wholesale payment systems worldwide. At Volante, we are all about revolutionizing the world of Payments. Role Overview We are looking for an seasoned Customer Success expert to manage our most critical Enterprise clients in the US and LATAM regions. In this role, you will partner with the Head of Account Management to execute our regional engagement strategy. You are the primary face of the company for your portfolio, working to keep customers happy (Retention) and identifying new problems we can solve for them (Expansion). While this role is strategic, it requires significant mobility, you will be expected to travel frequently to drive business reviews and workshops. What You Bring 10+ years in Customer Success, Account Management, or Consulting for Enterprise B2B software. Business-level fluency in Spanish is required. You must be able to present to Executives and conduct business meetings in Spanish. You understand how to identify a sales opportunity. Familiarity with frameworks like MEDDIC is a strong plus. Willingness to travel frequently (approx. 25-40%) for client meetings across the Americas. Professionals based in the South Florida area (Miami/Fort Lauderdale/West Palm Beach) preferred. (Qualified candidates in other locations willing to travel will be considered). Your Objectives (Shared OKRs)- You will share the following Key Results with the Head of Account Management. We win as a team, and your execution is critical to hitting these regional targets: Maximize Client Value Strategic Reviews: Drive the execution of our Americas Team Target of 105 Formal Client Reviews (SBRs) annually. You will own a significant volume of these engagements, requiring frequent onsite presence. Success Planning: Implement "Joint Success Plans" (JSPs) for top accounts in the region. Risk Management: Ensure all "Red/Yellow" accounts have a defined "Get-to-Green" plan with clear deliverables. Maximize Client Opportunity Pipeline Generation: Contribute to the Americas Team Target in new Expansion/Upsell pipeline. (Note: You source and qualify the lead; Sales closes it. You retain attribution credit). Net Revenue Retention: Drive regional performance to achieve 115%+ NRR. Roadmap Alignment: Facilitate roadmap and discovery workshops for Top 15 accounts. What You'll Do Strategic Account Management: Manage a portfolio of high-value Enterprise clients. You are their main point of contact and their internal advocate. High-Touch Engagement (Travel): This role requires a willingness to travel within the US and LATAM to meet stakeholders face-to-face. You will be the primary driver of onsite Strategic Business Reviews. Opportunity Identification: Proactively look for opportunities to expand our footprint within your accounts to help us hit our shared pipeline goals. When you find an opportunity, you will qualify it (confirm budget and need) and introduce the Sales team. Bilingual Communication: Navigate complex business discussions with stakeholders in Latin America, understanding both the language and the business culture. Equal Opportunity Statement At Volante Technologies, we believe diversity drives innovation and inclusion fuels success. We are committed to creating a performance driven workplace where everyone feels valued, respected, and empowered to bring their authentic self to work. We welcome candidates from all backgrounds and ensure equitable opportunities for growth. All qualified applicants will receive consideration without regard to race, color, religion, age, gender, national origin, disability, sexual orientation, veteran status, or any other factor protected by law. Together as ONE TEAM, we celebrate differences and foster collaboration, creativity, and belonging.
    $101k-150k yearly est. 17h ago
  • Route Service Representative (4-Day Workweek)

    Cintas 4.4company rating

    Customer service advocate job in Fort Lauderdale, FL

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Representatives enjoy: - Comprehensive 10-week training program - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: - Have an active driver's license - Be at least 21 years of age - Obtain a DOT medical certification - Provide documentation regarding their previous employment All successful candidates will also possess: - The ability to meet the physical requirements of the position - A High School diploma, GED or Military Service - The ability to demonstrate a strong customer service orientation - Self-motivation and the drive to work in an environment that relies on teamwork to meet goals - A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift \#INDT3
    $30k-34k yearly est. 4d ago
  • Crew Services Agent

    Northrop & Johnson 2.8company rating

    Customer service advocate job in Fort Lauderdale, FL

    The Crew Services Agent will work closely with Captains, crew, Yacht Brokers, Owners, and industry professionals as well as the Director of Crew Services to facilitate all placements from start to finish. ACCOUNTABILITIES: Place as many crew as possible on Yachts and in Villas. Visit as many yachts as possible to speak with the Department Heads with the object of soliciting business and relationship building. Source Villas that might be in need of staff, whether it be seasonal or full time. Reference check all candidates and be sure to place notes in the candidate file. Attend Boat Shows (which ones is TBD) Attend networking events and crew gatherings ATTRIBUTES: Well-presented and businesslike Strong written, verbal and presentation skills Self-motivated and self-driven Ability to work on own initiative Ability to think ahead and anticipate needs before they arise Works well in a fast-paced environment Ability to follow precise procedures Excellent organization skills Attention to detail Ability to maintain a high level of confidentiality at all times Ability to work for different people at once, prioritize and multi-task Ease in interacting with people and handling teamwork Flexibility and availability when working at yacht shows and company events REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE: Yacht Sales Administration and Closing Experience required Computer Skills: MS Word, Excel, Outlook, Adobe (Basic Photoshop, PDF), Dynamics 365 (CRM) and the Internet Experience in the yachting industry required Customer service experience preferred Language Skills: Bilingual a plus *MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $19k-28k yearly est. 5d ago
  • Customer Service Representative

    Insight Global

    Customer service advocate job in Pompano Beach, FL

    As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience Day-to-Day: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Process changes or cancellations to delivery orders Requirements: Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. Previous customer service experience Strong communication skills and the ability to satisfactorily resolve issues Solid ability to multitask with exceptional organizational skills Ability to thrive under pressure while delivering solutions that exceed customer expectations Pluses: Fluency in Spanish
    $23k-31k yearly est. 1d ago
  • Account Service Representative -Field Sales

    New Health Partners 4.1company rating

    Customer service advocate job in Doral, FL

    The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction What you'll be doing: Broker & Agency Support: Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs. Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation. Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits. Group Account Management: Support new group onboarding, including application review, census validation, and carrier submissions. Assist with open enrollment meetings, renewal reviews, and plan comparison tools. Maintain accurate group records, policy details, and service notes. Track renewals, missing documents, billing issues, and enrollment updates. Carrier & Vendor Coordination: Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues. Facilitate resolution of escalated member and employer concerns. Ensure compliance with carrier guidelines and timelines. Administrative & Operational Tasks: Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers. Maintain CRM activity logs, follow-up tasks, and documentation. Assist the Group Sales Director in tracking KPI metrics and service SLAs Requirements: Must know all carriers. Traditional group insurance Must have knowledge of working with a census Customer service experience 215 License required Reliable transportation Qualifications: Salesforce knowledge helpful Ichra knowledge helpful Business development experience 5-10 years of experience in health insurance, group benefits, or employee benefits administration (preferred). Knowledge of medical, dental, vision, GAP, and ancillary products. Strong communication skills-professional, clear, and customer focused. Ability to manage multiple priorities with attention to detail and deadlines. Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus. Bilingual (English/Spanish) Salary range: $55-$75k + Commission Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days. January start date
    $21k-28k yearly est. 3d ago
  • TEAM MEMBER RELATIONS SPECIALIST

    Seminole Hard Rock Support Services 4.4company rating

    Customer service advocate job in Fort Lauderdale, FL

    Job Description Under the direction of the Human Resources Manager, the Team Member Relations Specialist provides expert consultation and professional advice to members of management, assistance to hourly Team Members and is involved in a variety of positive Team Member initiatives. Responsibilities • Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources. • Communicates daily and weekly terminations with appropriate departments and processes in the HRIS system. • Responsible for managing the Team Member Relations inbox for the department. • Conducts Team Member related Tier 1 investigations, especially highly sensitive issues that require confidentiality. • Provides direction, coaching and advisement to Team Members in interpreting and communicating company policies, procedures, and practices as they relate to resolving issues. • Assists in the coordination of Culture Club events and Team Member assistance programs. • Utilize the leave administration platform, UNUM, for tracking and reporting Team Member requests and determinations. • Administer the Exit Interview process, analyze data and generate reports to operators. • Participate on corporate and business task teams as dictated by departmental needs • Maintain a high level of confidentiality. • Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior. • Responsible for managing the recognition programs. • Assist Team Member Relations Manager's in various tasks and projects. • Other assignments as directed. Qualifications • Minimum two (2) years of Team Member Relations experience. • Bachelors/associate's degree in HR or related discipline preferred. • Experience in casino and/or hotel environment preferred. ADDITIONAL REQUIREMENTS: • Demonstrate ability to communicate effectively and build strong interpersonal relationships; must be outgoing and approachable. • Proven problem-solving skills with the ability to think creatively and adapt to unique situations - recognizing that no two challenges are exactly alike. • Demonstrated experience in Team Member Relations, including handling employee concerns, conflict resolution, and navigating sensitive workplace issues with professionalism and discretion. • Solid understanding of ADA (American with Disabilities Act) and FMLA (Family and Medical Leave Act) regulations, with practical experience applying these laws in workplace scenarios. • Results-oriented with a commitment to delivering high-quality work in a fast-paced, high-pressure environment that may be demanding for some. • Strong organizational skills with the ability to prioritize tasks and manage multiple assignments under tight deadlines. • Proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel.#indeed HRI#zipcorporate#LI-DA
    $29k-40k yearly est. 23d ago
  • Principal Customer Success Executive

    Servicenow, Inc. 4.7company rating

    Customer service advocate job in West Palm Beach, FL

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role:** + You will Identify areas of risk and takes steps to prevent customer or revenue churn + You will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans + As a Customer Success Executive, you will provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models and makes sure that all parties adhere to it. + You will help the customer identify incidents where contractual SLAs were missed and takes necessary action + Improving the overall satisfaction of the customer, as well as the satisfaction of their internal customers, is the key to success in this role. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + The ideal candidate will have significant experience collaborating with senior IT and business leaders. They must have a track record of successfully demonstrating the ability to translate corporate strategy/objectives with the applied use of ServiceNow technology in the context of the client's environment. + PMP preferred, project management experience required. + A minimum of 10 years in a similar client facing or appropriately relevant role, in operating account or client relationship management + Experience in any of the following critical subject areas, with a demonstrated history delivering consulting services: + IT Strategy and Planning + IT Operations and Management + Human Resources + Security Operations + Customer Service Management + IT Processes + IT Governance + IT Portfolio, Program and Project Management + IT Project Delivery (SDLC) + Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and team leadership JV20 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $101k-151k yearly est. 14d ago
  • Membership Services Executive

    Inter Miami CF

    Customer service advocate job in Fort Lauderdale, FL

    The Membership Services Executive will provide exemplary service to all Inter Miami CF Season Ticket Members, as well as guests at Chase Stadium and Miami Freedom Park. You will be directly responsible for all revenue goals associated with an assigned account base of existing Season Ticket Members, with a priority on renewals, referrals, add-ons, and upgrades. The Membership Services Executive will build and develop relationships with assigned account base by taking a pro-active approach, delivering superior service, and anticipating member needs. As a Membership Services Executive, you will: Strive to achieve all revenue goals associated with an assigned Season Ticket Membership account base. Prioritize renewals and retention, referrals, add-ons, and upgrades to increase membership revenues. Proactively communicate with assigned season ticket members. Establish relationships with assigned season ticket members at all points of contact. Field and respond to all season ticket member inquiries, requests, concerns, feedback, etc. Ensure customer data and profile requirements are accurately represented in database. Accurately and successfully convey all key messages to season ticket members. Educate members on all applicable Membership benefits, programs, rewards, experiences, and events. Identify opportunities to add-value to Membership benefits, programs, rewards, experiences, and events. Identify areas to improve on and off game-day experience. Reporting of various individual and/or departmental efforts. Plan, facilitate, and execute exclusive season ticket member events throughout the calendar year. Act as information liaison for all Inter Miami CF home games and stadium events. Survey and analysis of various reporting (attendance, game day experience, etc.) All other responsibilities as required. Requirements Bachelor's degree in Business, Sports Management, Marketing or related field preferred. Minimum of 1-2 years' related experience working in professional or collegiate sports preferred. Experience in the Florida marketplace preferred. Fluency in English and Spanish preferred. Experience with Archtics & Ticketmaster ticket systems preferred. Strong understanding of MLS and international soccer a plus. Highly proactive, goal oriented and motivated with a positive attitude. Very strong interpersonal and communication skills with a passion for providing great customer service. Coordinate changing priorities in a dynamic, high pressure, fast paced environment. Ability to coordinate multiple tasks and creatively solve day-to-day challenges. Advanced knowledge of Microsoft Office applications, including Power Point, Word, Excel and Outlook. Ability to work flexible hours, including but not limited to evenings, weekends and holidays. Compensation: Inter Miami CF offers a competitive compensation package, medical, dental, vision, disability insurance, life insurance and 401k retirement plan. Applicants must have work authorization to work in the U.S. on a permanent and ongoing basis and must not require work visa sponsorship from Inter Miami CF now or in the future to retain authorization to work in the United States. All applicants must pass a pre-employment background check. Inter Miami CF is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law
    $33k-68k yearly est. 44d ago
  • Customer Liaison/Appointment Setters

    Prosolar Companies

    Customer service advocate job in Fort Lauderdale, FL

    Customer Liaison\/Appointment Setters We are actively looking to fill an Appointment Setter position with someone who is wanting to master the first part of the sales process, while having opportunities to advance within our company quickly, and in this 2nd fastest growing industry in the United States. Highly driven individuals who have a constant desire for personal and income growth are incredible fits for this position. MUST HAVE: Go\-Getter Mentality Excellent Attendance Positive Attitude Self\-Motivated Appointment Setter Responsibilities: Generate leads and schedule appointments for product presentations and pitches. Arrange and coordinate meetings between prospective clients and sales reps. Attend sales team meetings and training sessions as directed by management. Scan the social media platforms for new leads. Facebook, Instagram, Emails Accurately document all communication in CRM Follow up with leads converting them to Appointments Other tasks as assigned Track and record homeowner information Incentives Competitive comp plan including incentives and bonuses. Professional work environment and positive company culture. Career growth, leadership, and advancement opportunities. Free training, extensive support, and mentorship programs. Pay: $700.00 \- $1,500.00 per week Schedule: Monday to Sunday AM\/PM shifts Available Job Type: Full\-time Bilingual Preferred Requirements Appointment Setter Requirements: Experience as an Appointment Setter, Sales Representative, or similar is an advantage. Superior customer service, management, and multitasking skills. Computer savvy and capable of learning other computer applications. Exceptional verbal and written communication skills. Attention to Detail Problem Solving Skill Set Benefits Benefits: Dental insurance Health insurance Paid time off Vision insurance Paid Federal Holidays "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"695094439","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Energy and Utilities"},{"field Label":"Salary","uitype":1,"value":"$700.00 \- $1,500.00 per week"},{"field Label":"City","uitype":1,"value":"Ft. Lauderdale"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"33311"}],"header Name":"Customer Liaison\/Appointment Setters","widget Id":"5**********0072311","is JobBoard":"false","user Id":"5**********0611003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"5**********5303009","FontSize":"15","location":"Ft. Lauderdale","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"6axsz9c0875dc492b4426b3232ca0b5a907de"}
    $1.5k weekly 60d+ ago
  • Customer Relations Specialist

    One Stop Pool Pros Inc.

    Customer service advocate job in Oakland Park, FL

    One Stop Pool Pros Inc., celebrating its 40th Anniversary this year, is the nationally recognized leader in commercial swimming pool and aquatic facility management. We take pride in fostering a collaborative and growth-oriented work environment. With over four decades of operational excellence, our team of aquatic experts has played a pivotal role in setting the standards nationally for all things aquatic. As we continue to expand our operations, we are looking for a highly motivated and detail-oriented individual to join our team as a Customer Relations Specialist. "Dive into Excellence with One Stop Pool Pros Inc." Position Overview: One Stop Pool Pros Inc. is seeking a dedicated and motivated individual to join our team as a Customer Care Specialist in our Oakland Park, FL office. This position offers the opportunity to provide exceptional customer service, facilitate proposals, and support business development efforts. Fluency in English and Spanish is preferred, and experience as a proposal facilitator is a plus. Primary Duties and Responsibilities: Answer phone calls from customers regarding service and work, providing efficient solutions and responses. Write responses to customer solicitations such as daily work bids and Requests for Proposals (RFPs), adhering to RFP style guidelines and meeting all proposal deadlines. Manage field efforts via electronic work order system and associated protocols. Prepare daily follow-up logs for customer approvals and follow up with customers as required. Edit documents for grammar, style, and content, ensuring compliance with RFP instructions. Participate in Technical/Quality Reviews of proposals and assist with proposal production and shipping processes. Develop and maintain databases of responses and work completion. Perform other duties as assigned, including customer follow-up on outstanding approvals. Job Requirements: Strong computer skills, proficiency in cloud systems, and experience with Apple and MAC products. Strong written communication, editing, and interpersonal skills. Proposal experience is a plus, but not required. Experience with Oracle is a plus. Fluency in English and Spanish is preferred. 2-3 years of experience in customer service. 1 year of experience in proposal writing or editing. Exceptional listening, writing, editing, and formatting skills. Physical Requirements: Qualified individuals must be capable of fulfilling the essential duties of the position, with or without reasonable accommodation. If an individual with a disability qualifies for the position, they may request adjustments to the job or work environment to meet their physical needs. We are committed to accommodating such requests, provided they are reasonable and do not pose undue hardship. This position is predominantly sedentary, requiring the ability to work at a keyboard for extended periods with minimal interruption. Proficiency in keyboard operation is essential. Additionally, the role entails working under potentially stressful conditions in a fast-paced and dynamic environment with multiple priorities. Occasionally, the employee may be required to lift objects weighing up to 50 pounds. How to Apply: Interested candidates should submit their resume along with a cover letter expressing their interest in the position. We value diversity and look forward to welcoming talented individuals to our team. Job Type: Full-time References: Required Compensation: Commensurate with Experience Employment Type: Full-time Benefits: Vacation Pay, Sick Pay, Discounted Benefits. This role demands a keen eye for detail, a commitment to quality, and the ability to work effectively within a team. If you possess the required experience and skills, we invite you to apply and be part of our dynamic team dedicated to delivering excellence.
    $27k-42k yearly est. 60d+ ago
  • Customer Retention Specialist - ACA Health Insurance (Licensed)

    Better Health Plans

    Customer service advocate job in Deerfield Beach, FL

    Job Title Customer Retention Specialist - ACA Health Insurance (Licensed) We are seeking a motivated, licensed Customer Retention Specialist to support and retain our Affordable Care Act (ACA) health insurance book of business. This role focuses on building strong relationships with existing policyholders, proactively addressing their needs, and ensuring they maintain the right coverage year after year. Join a fun, high-energy working environment! You must hold an active Health Insurance License to be considered for this position. Key Responsibilities Policyholder Retention & Support Make outbound and receive inbound calls to existing ACA members to review their coverage and encourage policy retention. Conduct annual and periodic coverage reviews with customers to ensure plans still meet their needs and budget. Proactively identify customers at risk of cancelling or lapsing and provide solutions to retain their business. Educate members on plan benefits, networks, and basic ACA concepts (premium tax credits, cost-sharing reductions, etc.) without providing tax or legal advice. Enrollment & Renewal Assistance Assist customers with ACA renewals, plan changes, and updates during Open Enrollment and Special Enrollment Periods. Verify and update customer information to maintain accurate records (income, household size, contact details, etc.). Help members understand important deadlines and the impact of changes on their coverage and subsidies. Compliance & Documentation Follow all CMS, marketplace, and state regulatory guidelines for ACA enrollments and member communications. Accurately document all customer interactions, retention efforts, and outcomes in the CRM and/or agency management system. Protect customer privacy and handle all PHI and PII in compliance with HIPAA and company policies. Collaboration & Performance Work closely with sales, service, and operations teams to ensure a smooth customer experience. Meet or exceed retention, call quality, and productivity targets. Provide feedback and insights on customer trends, common issues, and opportunities for process improvement. Qualifications Required Active Health Insurance Producer License in [State] (or ability to obtain prior to start date). 1-2+ years of experience in customer service, account management, or retention, preferably in health insurance or financial services. Working knowledge of ACA individual and family plans (on- and off-exchange), or strong willingness to learn quickly. Strong verbal and written communication skills, with a professional and empathetic phone presence. Ability to explain complex information in simple, clear language. Comfortable working with call metrics, KPIs, and performance goals. Proficiency with basic computer applications and CRM or agency management systems. Preferred Prior experience working with ACA enrollments on Healthcare.gov or a state-based marketplace. Experience in a call center or high-volume customer contact environment. Bilingual (e.g., English/Spanish) a strong plus. Core Competencies Customer Focus: Genuinely cares about helping people maintain appropriate coverage. Persuasion & Retention Skills: Able to address concerns, handle objections, and present alternatives that keep customers insured. Detail-Oriented: Accurate with data entry, documentation, and compliance steps. Problem-Solving: Quickly identifies issues and offers practical solutions. Resilience: Stays positive and professional when dealing with upset or anxious customers. Team Player: Collaborates well with colleagues and supports team goals. Work Environment & Schedule Monday - Friday 9am - 6pm Full-time position; extended hours and overtime may be required during peak periods such as Open Enrollment. Pay Base of $700 week + commission. $1000+ per week.
    $700 weekly Auto-Apply 58d ago
  • Customer Retention/Billing Specialist

    Bob Wylin-State Farm Agency

    Customer service advocate job in Boca Raton, FL

    Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet clients, answer phone calls, respond to emails, and handle client inquiries. Manage schedules, book appointments, and maintain office supplies. Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed. Enter client information into the agency management system and update records as necessary. Handle billing inquiries, process payments, follow up on overdue accounts. Act as a liaison between clients and agents, ensuring clear and effective communication. Assist in organizing marketing events, preparing promotional materials, and managing social media accounts. Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters. BENEFITS: Monthly Bonuses based on performance Opportunity for advancement Paid time off Health Insurance Retirement Plan Training & development QUALIFICATIONS: Must be able to obtain FL 4-40 Customer Representative License Knowledge of Citizens and EasyLink a must. Previous insurance experience preferred (State Farm) Previous administrative or customer service experience, preferably in an insurance or financial services setting. Proficiency in Microsoft Office Suite and familiarity with agency management software. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Friendly and professional demeanor with a strong focus on customer satisfaction. High level of accuracy in data entry and document preparation. Ability to work independently, handle client issues, and find effective resolutions. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $26k-34k yearly est. 2d ago
  • Customer Relations Specialist (Customer Care-Retail sales opportunity with a growing company in Marg

    Blossman Gas of La Inc. 4.3company rating

    Customer service advocate job in Pompano Beach, FL

    Job Description Are you looking for a growing, but stable company in which to build a career in the Margate, FL area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our retail location in Margate. We are America's largest, independent propane company with more than 85 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor Ability to work regularly in a fast-paced, retail setting Enjoy helping customers; being solutions minded; gaining comfort level through available learning of our products to help customers with features/benefits of gas appliances Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with occasional overtime as requested Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including health/dental/life/vision insurance, 401(k) w/up to 4% company match, PTO and bonus opportunities are included. Ongoing training, professional growth, and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
    $29k-37k yearly est. 7d ago
  • Customer Relations Specialist

    Service Pros Auto Glass

    Customer service advocate job in Hialeah, FL

    Job Description Customer Relations Specialist - Hialeah Earn $1,800-$3,200+ WEEKLY • No Experience Needed • Weekly Pay Service Pros Auto Glass is hiring friendly, motivated people to work inside our partnered auto dealerships. If you enjoy talking to people and want a high-earning, entry-level opportunity, this is it. What You'll Do Greet customers in the service drive Identify simple windshield replacement needs (we train you!) Explain options and help schedule service Build relationships with dealership staff Track customer interactions and hit daily/weekly goals What We're Looking For No experience required - we train fast Positive, outgoing, and coachable Strong people skills Valid driver's license & reliable transportation What You Get $1,000-$2,500+ weekly Weekly pay Fast training & clear growth opportunities Supportive, team-first culture Fun team events & bonuses Apply Today Start earning quickly in a role with simple duties, strong support, and excellent weekly pay.
    $27k-42k yearly est. 18d ago
  • Aerospace MRO Customer Service

    Terrelonge Staffing

    Customer service advocate job in North Miami, FL

    Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services. Process orders, track shipments, and manage customer accounts to ensure satisfaction. Coordinate with internal teams to ensure timely and accurate delivery of services. Maintain detailed records of customer interactions and transactions. Provide clients with regular updates on service status and any changes to their orders. Qualifications: Associate degree or equivalent experience in customer service or a related field. 2-4 years of experience in customer service within the aerospace industry. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite.
    $27k-36k yearly est. 60d+ ago
  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Customer service advocate job in Lake Worth, FL

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $18k-33k yearly est. 60d+ ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Lauderhill, FL?

The average customer service advocate in Lauderhill, FL earns between $24,000 and $39,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Lauderhill, FL

$31,000
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