Customer service specialist jobs in Council Bluffs, IA - 501 jobs
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Client Services Representative
Insight Global
Customer service specialist job in Omaha, NE
One of our clients in the Insurance Industry is looking for Insurance Client Services Representatives to work hybrid in Omaha, Nebraska, San Antonio, Texas, and Pittston, Pennsylvania. As a Client Services Representative, you will be responsible for delivering industry-leading service by ensuring the timely and accurate entry of all inbound leads. Answering inbound calls, you'll be speaking with traditional agents and brokers to assist in them providing product options for their end clients. This role requires strong multitasking abilities, consistent dependability, and a collaborative mindset. You'll work closely with team members in a fast-paced environment, maintaining high service standards while contributing to a supportive and team-focused culture. This position can pay anywhere between $19/hr and $21/hr dependent on previous licensing. Exact compensation may vary based on several factors, including skills, experience, and education.
Required Skills & Experience
· Bachelor's or Associates degree in Business Administration or related field
· Or will take Post Secondary Credits with 2+ years of customerservice experience
· CustomerService Experience
· Excellent verbal and written communication skills
· Organizational skills and attention to detail
· Excellent time management skills with a proven ability to multitask
Nice to Have Skills & Experience
· Current commercial P&C license (property and casualty) - Allows for higher compensation
· Experience working in the auto insurance agency
· Previous experience working in the insurance industry
· Bilingual with any other language
$19-21 hourly 4d ago
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Technical Service Representative - Packaging Coatings
Ppg Architectural Finishes 4.4
Customer service specialist job in Omaha, NE
As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager.
Key Responsibilities
Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements.
Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window.
Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers.
May be asked to lead projects, assist with process improvements, and look for cost savings for the customer.
Coordinate, investigate, and recommend new business tools for users as requested.
Qualifications
High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry.
Experience with customer quality systems and processes.
May travel extensively in support of key customer programs.
#LI-REMOTE
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLDâ„¢
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
$35k-40k yearly est. Auto-Apply 8d ago
Bilingual Community Engagement Specialist
Dynamic Workforce Solutions 3.8
Customer service specialist job in Omaha, NE
Job Title: Community Engagement Specialist Reports to: Community Engagement Supervisor
Non-exempt Office Location: Omaha, NE
Wage Range: $19.00 - $21.00 per hour
Bilingual Spanish required!
Primary Objectives of Position: The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Community Engagement Team is responsible for assisting customers in the Resource Room while triaging their needs and referring to American Job Center and community programs.
Essential Job Functions:
Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs.
Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc.
Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs.
Appropriately connect career seekers to open positions, resulting in Additionally, connect career seekers to opportunities for training and development and other career center services to increase opportunities for employment.
Assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions.
Contact participants and/or employers on a regular basis to verify and document placement/retention in employment.
Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule.
Assist individuals with understanding and completing program enrollment
Conduct eligibility
Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resources for developing job leads.
Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools.
Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education.
Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures.
Utilize Extreme CustomerService behaviors in all interactions with internal and external
Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations.
Required Competencies: Extreme CustomerService focus, learning orientation, communication proficiency, teamwork orientation, technical capacity.
Qualifications:
Education
: High school diploma or GED, and 1-2 years of experience in a Workforce environment or coordination/planning experience. AA or BA preferred.
Experience:
Significant demonstrable experience in business-to-business marketing or work in a community-based organization.
Skills/Abilities
: Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral. Excellent verbal and written communication skills including ability to do public speaking and conduct training sessions. Bilingual (Spanish/English) required. The ability to maintain confidentiality is a must.
Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis and database access.
Must be accustomed to working in a complex, fast-paced and confidential work environment. Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects in a timely and accurate manner. Superior attention to detail is a must.
Benefits:
Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance
Job Posted by ApplicantPro
$19-21 hourly 9d ago
Airport Customer Service Agent
GAT 3.8
Customer service specialist job in Omaha, NE
As a customerservice agent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$25k-31k yearly est. 10d ago
Mail Services Specialist
Conagra Brands, Inc. 4.6
Customer service specialist job in Omaha, NE
Reporting to the Facilities and Mail ServicesSpecialist, you will work collaboratively to ensure smooth mailroom operations and exceptional customerservice. You will manage incoming and outgoing mail, assist internal and external customers in person and via phone, and complete clerical tasks accurately and on time, all while maintaining confidentiality and professionalism.
A Taste of Your Responsibilities
* Operate mail metering machines and ensure compliance with USPS, UPS, and other shipping regulations.
* Complete basic accounting tasks, including processing purchase orders and payments.
* Sort USPS and interoffice mail and distribute to internal post office boxes.
* Prepare and process outgoing USPS and carrier service items.
* Notify employees via email to pick up carrier service packages.
* Assist walk-up customers at the mailroom counter.
* Answer and direct incoming calls using the automated phone attendant.
* Maintain accurate records across multiple databases, including mail stop locations, front desk contact details, and user profiles and shipment history within various shipping platforms.
* Process facilities service requests and office space requests; schedule contractor assistance.
* Order office supplies and paper.
* Scan and electronically file documents.
Ingredients Required for Your Success
* High School Diploma or GED.
* 1+ years of experience in customerservice or mail services.
* Proficiency with basic Excel, Word, and Outlook.
* Move materials, stand, walk, and lift 20 pounds regularly and 50 pounds occasionally.
#LI-Onsite
#LI-MH1
#LI-Associate
Compensation:
Pay Range:$37,000-$48,000
The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees.
Our Benefits:
We care about your total well-being and will support you with the following, subject to your location and role:
* Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
* Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
* Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
* Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities
Our Company:
At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye , Slim Jim and Reddi-Wip.
Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
$37k-48k yearly Auto-Apply 1d ago
Member Relationship Specialist
Four Points Federal Credit Union 4.2
Customer service specialist job in Omaha, NE
The successful candidate for this position will provide member transaction and account related services and assistance by determining the member's needs in person, over the phone, and through electronic communication. The individual will process requests in a friendly, professional, accurate, timely, and efficient manner.
This position will also promote, advocate, and deliver all deposit related products and services including, but not limited to savings and checking accounts, debit cards, certificates, and referrals to a lender for loans etc. Other assigned tasks may include, but are not limited to, new member follow-up support, mortgage processing support, quality control audits and reviews, credit union technology support, and other tasks which contribute to an overall high quality member experience.
Primary Functions
Establish, develop, and maintain strong member relationships through face-to-face interactions, telephone communications, and written correspondence in addition to providing a consistent level of service which is timely, thorough, and responsive to all members.
Represent the Credit Union in meeting a broad range of financial service needs.
With limited supervision, responsible for servicing the needs of existing and prospective members, as well as referral of related services.
Identify situations when it is best to refer a member to other personnel to effectively exceed the member expectations.
Interaction with management and other Credit Union staff to achieve the highest level of Credit Union service to members.
Key Areas of Responsibility
Primary teller in the branch which may include opening or closing the branch location independently and / or without supervision.
Responsible for performing and facilitating a wide range of account related transactions daily in person, over the phone, or through electronic communication.
Will have vault combinations/responsibilities which include maintaining cash, buying and selling cash, and cash related audits.
Provides a consistent and professional level of quality service which is timely, thorough, and responsive to all members.
Respond to routine requests and inquiries to resolve member concerns or complaints with Credit Union services, products, or software.
Establishes, develops, and maintains strong member relationships by providing a consistent quality level of service which is timely, thorough, and responsive to all members and exceeds expectations.
Take ownership of member problems, concerns, or complaints until they are resolved to the member's satisfaction which includes involving management or other resources when necessary.
Recommend products and services which fulfill the member's need.
Look for and act upon new product and service referral opportunities to meet established goals.
Provide other teller support services as needed to meet the needs of each member.
Record all types of account transactions into the Credit Union accounting system and maintain a high degree of accuracy in performing member account transactions and accounting for cash.
Work on a variety of special projects that may be assigned to support Credit Union operations.
Provide administrative support for management personnel as needed.
Present a professional image of Four Points Federal Credit Union and provide a service experience which exceeds member expectations.
Requirements:Requirements
High school diploma and minimum one year experience in a cash handling environment, or equivalent. Some college and finance experience preferred.
Working knowledge of credit union products and services.
Strong service, communication (verbal and written), and effective team skills.
Effectively utilize computer technology and a wide variety of software applications and accounting systems.
Organizational and time management skills.
Present a professional and friendly image of Four Points Federal Credit Union and provide service which consistently exceeds member expectations.
$32k-45k yearly est. 10d ago
Structured Business Services Specialist
Pacific Life 4.5
Customer service specialist job in Omaha, NE
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Business ServiceSpecialist to join our Structured Settlements team in Omaha NE.
As a Business ServiceSpecialist, you'll play a key role in Pacific Life's growth and long-term success by analyzing structured settlement cases and helping consultants achieve good order for contract issuance. You will fill an existing role that sits on a team of 19 people in the Consumer Markets Division.
How you will move us forward:
Meet department productivity and quality standards.
Progress steadily through training on core functions, and be able to demonstrate a strong technical understanding, including purpose behind processes and how they provide value to clients.
Rotate assignments in support of workflow needs, including accepting temporary assignments within Operations in support of other departments or contingency planning, as directed by Supervisor.
Communicate effectively with consultants that reflects industry-leading service expectations, both via verbal and written communication.
Makes decisions that positively impact the customer experience and team-environment to ensure successful completion of service goals.
Analyze complex case documentation, interpret and take appropriate action utilizing established procedures.
The experience you bring:
2-3 years of experience in a customerservice-focused role, preferably financial services.
Effective critical thinking and problem-solving skills
Strong verbal and written communication skills
Commitment to driving an industry-leading customerservice experience
Comfort navigating across multiple technology platforms
Ability to work effectively within a fast-paced team environment
What will make you stand out:
A positive attitude, growth mindset and commitment to self-development, and an aptitude for agile learning
Ability to read and interpret customer requests that may appear in inconsistent or varying manners
You can be who you are.
People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. .
#LI-RB1
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
$34k-46k yearly est. Auto-Apply 24d ago
Community Engagement Specialist
Youth Emergency Services 3.4
Customer service specialist job in Omaha, NE
Job Description
YES' mission is to serve homeless and at-risk youth by providing critically needed resources which empower them to become self-sufficient. YES provides these resources to youth experiencing homelessness through trauma-informed support, develops leadership and employment readiness of youth and partners with youth to advocate for systems of change.
Compensation: $19 hourly
Benefits:
Health
Dental
Vision
STD
LTD
Life and AD&D
Critical Illness
Accident
Hospital
Cancer
Separate vacation and sick leave banks
403b with employer match
Tuition Reimbursement
Continuing Education Opportunities
Awesome company culture!
Hours: Full-time - Monday-Friday, 9am-5pm (occasional weekend availability is required)
Day to Day
The Community Engagement Specialist is responsible for community outreach, providing basic needs, problem solving, crisis intervention, and referral information to run-away, homeless, street dependent, and youth in crisis.
Responsibilities:
Community Outreach
Meet youth and adult needs in the community by performing physical street outreach in known areas of youth hang outs. Examples are parks, local libraries, etc.
Partner with other local shelters to meet youth where they are at and offer resources on physical street outreach (this could include but is not limited to walking in wooded areas, uneven terrain, etc.)
Attend trainings, booths, resources fairs, parades as directed and needed to provide resources and information on resources, some weekends are required.
Assisting in building and maintaining relationships to support programs services by engaging volunteers, donors, as well as the greater community
Represent YES on committees/counsel relevant to resource partnerships.
Drop In Center
Assessing the physical needs of youth and providing basic needs services as appropriate, including, but not limited to, first aid, food, hygiene products, community resources, clothing items, etc.
Demonstrating knowledge of community resources available to youth for utilization in helping youth to meet their extended needs.
Assist with pick-ups, drop-offs, and sorting of donations.
Documenting all youth contacts, including any supplemental written reports as directed in a timely fashion, immediately reporting any significant problems or activities to the Lead.
Advocating for youth in appropriate life arenas including, but not limited to, interactions with family, law enforcement agencies, courts, and schools and by providing referrals for access to appropriate services.
Demonstrating an ability to use appropriate crisis intervention and problem-solving skills in providing basic services to youth.
Identifying unmet youth needs and assisting in securing resources to address those needs.
Being present on the floor during business hours at YES Outreach.
Assist with cleaning and upkeep responsibilities of the center.
Other duties and responsibilities as assigned by supervisory staff.
Encourage teamwork through modeling and cooperative interaction with colleagues, volunteers, and community partners.
Skills/Competencies/Requirements:
Twenty-one years of age.
Knowledge of child/adolescent development and pertinent issues affecting homeless youth and/or families.
Excellent written and verbal communication skills.
Case Management Experience.
Acceptance and respect for diverse populations.
Ability to develop and maintain working relationships with youth, young adults, and their families, other staff, professionals, community members, and law enforcement agencies.
Valid motor vehicle operator's license, current auto insurance, and ability to transport program youth is required.
Willingness to work non-traditional hours including evenings, weekends and holidays as needed or requested.
Ability to complete minor to moderate lifting.
Must successfully pass a criminal history and department of motor vehicles check, child abuse registry check, and drug screening.
Education:
Associate or bachelor's degree in human services, behavioral sciences, or a related field preferred.
Relevant experience and training will be considered in replacement of a completed degree.
YES is an EOE.
#hc216817
$19 hourly 14d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service specialist job in Omaha, NE
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$27k-32k yearly est. 3d ago
Route Jump Driver/Customer Representative
Spin Linen
Customer service specialist job in Omaha, NE
Route Jump Driver/Customer Representative - Being a route driver is more than sitting behind the wheel. You are the face that our customers see every time they get a delivery, making you an important influence to our customers. This position offers a lot of independence and incentives to our employees. We offer retirement, company paid life insurance, weekly pay. Our employees have been our greatest asset for the last 91 years we have been in business.
Come and join our family owned and operated company today!
Position
Route Jump Driver/Customer Representative
Responsibilities and Duties
Responsible for making accurate deliveries to customers
Responsible for covering PTO or Sick Days for all Routes
Assisting Drivers with run backs and special deliveries
Manage customer inventories
Build/maintain long term relationships with customers
Keep truck clean to our accreditation standards
Reporting truck maintenance issues through daily DOT log
Help facilitate customer agreement renewals
Responsible to make change customer invoices as needed
Daily load/unload of truck
Standards
Completion of daily deliveries
Maintain a professional appearance
Maintain safe driving practices
Consistent high customerservice scores
Skills and Abilities
Able to lift up to 100 lbs
Ability to push & pull carts up to 500 lbs
Committed to creating raving fans
Strong math skills
Problem solving skills
High sense of urgency
Be able to adapt to changes throughout the day
Managing the efficiency of route
Good knowledge of strong internal compass
Benefits & Perks
Work an average of 40 hours a week for weekly pay of $800
In addition to excellent pay, we offer:
Health & Dental Insurance
Retirement
Company Paid Life Insurance
Paid Vacation
Weekly Pay
Our Core Values:
Integrity
CustomerService
Teamwork
Accountability
Innovation
Please check out our web site at ***************** to learn more about our 94-year-old company.
$800 weekly 47d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Customer service specialist job in Omaha, NE
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Omaha area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$35k-47k yearly est. 60d+ ago
Agency Sales and Service Specialist
Steven Moor-American Family Insurance
Customer service specialist job in Omaha, NE
Job DescriptionBenefits:
Company parties
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Competitive hourly pay rate plus commission and bonuses
Paid training
Paid Time Off
8 Corporate holidays paid off
Continuing education paid
Company parties and gatherings
Fun and fast paced work environment
Company Overview
We believe people are an organizations most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, were committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers dreams in ways never imagined.
Agency overview
Join our dynamic Agency team (65 plus years of experience), where we are committed to providing exceptional service and innovative solutions to our clients. As part of the American Family Insurance Group, we pride ourselves on fostering a collaborative and inclusive work environment that encourages professional growth and development. Our agency is dedicated to making a positive impact in our community and supporting our team members in achieving their career goals. If you're passionate about helping others and eager to be part of a forward-thinking organization, we invite you to apply for our open position and become a valued member of our team.
Job Summary
The Sales and ServiceSpecialist role markets, prospects, and sells American Family Insurance products in all product lines. Maintains effective customer relationships, understands customers' needs, and matches them with appropriate product and service offerings. Promotes brand awareness through participation in agency and community events. Will assist in getting licensed within the first 90 days.
Responsibilities
Develops knowledge of the local market dynamics for business development opportunities for all product lines
Helps the Agency grow by using consultative selling techniques to sell insurance products to new customers
Proactively cross-sells and or coordinates with agency team members to provide additional coverage to existing customers
Prospects for new business through leads, telephone calls, networking events, trade shows, and personal contacts (Includes leads through COI, social media, B2B and B2C networks, and sales lead groups)
Secures new business through individual effort and established lead methods
Prepares quotations and applications and delivers effective presentations in order to close sales
Retain current agency clients with exceptional customerservice
Qualifications
Ability to work independently to plan, set priorities and organize work
Active involvement in the local community
Demonstrated sales and customerservice experience
Excellent oral and written communication skills
Demonstrated analytical skills
Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.)
Experience using a wide range of digital devices such as smartphones, tablets, and laptop computers
Experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.
$34k-50k yearly est. 16d ago
Winner's Circle - Customer Service
Daveandbusters
Customer service specialist job in Omaha, NE
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12 - $13.5 per hour
Salary Range:
12
-
13.5
We are an equal opportunity employer and participate in E-Verify in states where required.
$12-13.5 hourly Auto-Apply 60d+ ago
CLIENT RELATIONS SPECIALIST- Part-time
Foundation One Bank
Customer service specialist job in Omaha, NE
• Process teller transactions accurately and efficiently following bank policies and complying with regulatory requirements
• Open, close and perform maintenance on accounts including checking, savings, CD's HSA's, IRA's and Safe Deposit Boxes
• Maintain a balanced cash drawer
• Assist customers by receiving deposits and loan payments; cashing checks; processing savings withdrawals, night and mail deposits, and selling financial instruments including cashier's checks, travel cards and money orders
• Complete other requests including processing orders for checks and debit cards and helping customers access and utilize technology such as online banking, bill pay and ACH processing
• Answer customer questions and solve problems while contributing to team effort by assisting co-workers and management when needed
• Introduce new bank products to clients based on determined needs
• Develop rapport with clients to provide outstanding personalized service, build trust, customer loyalty and satisfaction
Requirements
Education/Experience:
• High School Diploma or equivalent
• 6 month to 1 year teller experience
Skills:
• Computer skills, including Outlook and Excel
Abilities:
• Exemplary organizational, problem-solving and communication skills
$28k-41k yearly est. 60d+ ago
Clothing customer service
Nebraska Crossing
Customer service specialist job in Gretna, NE
Are you frustrated looking for a job?
The application process isn't fun. You have to find a good company. Then you have to see if they pay an acceptable starting pay. Then you have to upload your resume. Then, for some bizarre reason, you need to reenter that same information. After all that, you just hope you aren't ghosted. Sound right?
Come work at Nebraska Crossing where we will help you find a job with one of our 75+ employers!
Your responsibilities include:
Helping customers
Cashiering
Having fun
Restocking the sales floor
Areas you can work in:
Tommy Hilfiger
American Eagle
GAP
Old Navy
Francescas
Express
Banana Republic
and more
You need to be:
fun
energetic
dependable
willing to learn
sociable
APPLY NOW
$26k-33k yearly est. 60d+ ago
Account Services Specialist I
Ultimus 3.8
Customer service specialist job in Omaha, NE
The Account ServicesSpecialist I is integral to our transfer agency operations, focusing on the creation of new accounts, execution of financial transactions, and meticulous record-keeping for our mutual fund clients. Additionally, this role entails minimal direct client interaction but requires substantial collaboration with internal team members.
KEY ACCOUNTABILITIES
Accurately inputs customer data from applications to set up new accounts.
Manages basic financial operations including redemptions, purchases, exchanges, TIK's, and account rebalancing.
Executes retirement plan account transactions in line with IRS standards.
Begins incoming transfers by dispatching required documents to the custodian.
Tracks transfer statuses and ensures follow-up until completion.
Oversees shareholder account updates and manages returned mail.
Coordinates with broker-dealers or clients to gather missing account information and seek necessary clarifications.
Connects accounts for rights of accumulation or plans accounts and processes letters of intent.
Accurately prepares and reconciles check deposits.
WORKING RELATIONSHIPS
Engages with clients as necessary for general information, issue resolution, inquiries, or reporting needs.
Maintains daily communication with team members and related departments for inquiry follow-ups and workflow management.
May perform other duties as required and assigned.
EDUCATION AND EXPERIENCE
Bachelor's degree in business administration or a related field.
1-3 years of experience in client services or a related field.
Background in the financial services industry.
Series 6 license is an asset.
KNOWLEDGE
In-depth understanding of retirement products, including IRA's, and other plans.
Knowledge of mutual funds and alternative investment offerings.
Microsoft Office Suite.
Adobe Acrobat.
SKILLS AND ABILITIES
Troubleshoots issues utilizing creative and critical thinking skills.
Multitasking, analytical, and organizational skills.
Initiative-taking, strategic, and meticulous approaches with a strong commitment to quality, efficiency, and effectiveness.
Demonstrates personal integrity, responsibility, and accountability.
Effectively uses resources such as time and information in conjunction with associates.
Participates in solving problems and making decisions.
Presents and expresses ideas and information, written and oral, clearly, and concisely.
Actively listens to others to achieve understanding and supports an open exchange of ideas and information.
Identifies needs, arranges for, and obtains resources to accomplish individual and department goals.
Establishes and develops effective working relationships with associates and clientele during both favorable and unfavorable situations.
Modifies team and individual priorities and deadlines in response to added information, changing conditions, or unexpected obstacles and ensures completion.
Equivalent education, experience, and KSA's will be considered.
$28k-37k yearly est. 9d ago
Warehouse Department Trainer - Customer Pick Up
Nebraska Furniture Mart, Inc. 4.6
Customer service specialist job in Omaha, NE
Pay Range: $18.77 - 22.80 hourly Job Description: Your Piece of the Puzzle As NFM's Warehouse Department Trainer, you will train new staff in the safe, effective and efficient handling of products following all applicable department methods. Training will consist of all methods for Safety, Service and Production within the department as well as other training as assigned.
Job Duties: A Day in the Life
Monitor Identify, report, and take positive steps to correct any safety/security deficiency affecting NFM staff
Manage Deliver training programs for employees, ensuring compliance with company policies and industry standards
Plan Attend OSHA required safety classes and specific training as mandated by NFM (e.g. quality related classes, Service Plus, Back Education, etc.)
Assist Familiar with workload priorities, ensure timelines are met
Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love.
Qualifications: Can You Check These Boxes?
Must meet minimum age requirement of 18 years old
High School Diploma or GED preferred
1-year labor or warehouse experience
NFM Warehouse experience preferred for internal candidates
Lift test requirement: ability to lift, push, pull required weights per established requirements for the department
Ability to work nights, weekends and/or early morning hours based on business needs
Pre-employment screening includes, but isn't limited to, criminal background check
$18.8-22.8 hourly 7d ago
Bilingual Community Engagement Specialist
Dynamic Workforce Solutions 3.8
Customer service specialist job in Omaha, NE
Job Title: Community Engagement Specialist Reports to: Community Engagement Supervisor
Non-exempt Office Location: Omaha, NE
Wage Range: $19.00 - $21.00 per hour
Bilingual Spanish required!
Primary Objectives of Position: The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Community Engagement Team is responsible for assisting customers in the Resource Room while triaging their needs and referring to American Job Center and community programs.
Essential Job Functions:
Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs.
Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc.
Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs.
Appropriately connect career seekers to open positions, resulting in Additionally, connect career seekers to opportunities for training and development and other career center services to increase opportunities for employment.
Assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions.
Contact participants and/or employers on a regular basis to verify and document placement/retention in employment.
Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule.
Assist individuals with understanding and completing program enrollment
Conduct eligibility
Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resources for developing job leads.
Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools.
Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education.
Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures.
Utilize Extreme CustomerService behaviors in all interactions with internal and external
Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations.
Required Competencies: Extreme CustomerService focus, learning orientation, communication proficiency, teamwork orientation, technical capacity.
Qualifications:
Education
: High school diploma or GED, and 1-2 years of experience in a Workforce environment or coordination/planning experience. AA or BA preferred.
Experience:
Significant demonstrable experience in business-to-business marketing or work in a community-based organization.
Skills/Abilities
: Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral. Excellent verbal and written communication skills including ability to do public speaking and conduct training sessions. Bilingual (Spanish/English) required. The ability to maintain confidentiality is a must.
Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis and database access.
Must be accustomed to working in a complex, fast-paced and confidential work environment. Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects in a timely and accurate manner. Superior attention to detail is a must.
Benefits:
Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance
$19-21 hourly 9d ago
Community Engagement Specialist
Youth Emergency Services 3.4
Customer service specialist job in Omaha, NE
YES' mission is to serve homeless and at-risk youth by providing critically needed resources which empower them to become self-sufficient. YES provides these resources to youth experiencing homelessness through trauma-informed support, develops leadership and employment readiness of youth and partners with youth to advocate for systems of change.
Compensation: $19 hourly
Benefits:
Health
Dental
Vision
STD
LTD
Life and AD&D
Critical Illness
Accident
Hospital
Cancer
Separate vacation and sick leave banks
403b with employer match
Tuition Reimbursement
Continuing Education Opportunities
Awesome company culture!
Hours: Full-time - Monday-Friday, 9am-5pm (occasional weekend availability is required)
Day to Day
The Community Engagement Specialist is responsible for community outreach, providing basic needs, problem solving, crisis intervention, and referral information to run-away, homeless, street dependent, and youth in crisis.
Responsibilities:
Community Outreach
Meet youth and adult needs in the community by performing physical street outreach in known areas of youth hang outs. Examples are parks, local libraries, etc.
Partner with other local shelters to meet youth where they are at and offer resources on physical street outreach (this could include but is not limited to walking in wooded areas, uneven terrain, etc.)
Attend trainings, booths, resources fairs, parades as directed and needed to provide resources and information on resources, some weekends are required.
Assisting in building and maintaining relationships to support programs services by engaging volunteers, donors, as well as the greater community
Represent YES on committees/counsel relevant to resource partnerships.
Drop In Center
Assessing the physical needs of youth and providing basic needs services as appropriate, including, but not limited to, first aid, food, hygiene products, community resources, clothing items, etc.
Demonstrating knowledge of community resources available to youth for utilization in helping youth to meet their extended needs.
Assist with pick-ups, drop-offs, and sorting of donations.
Documenting all youth contacts, including any supplemental written reports as directed in a timely fashion, immediately reporting any significant problems or activities to the Lead.
Advocating for youth in appropriate life arenas including, but not limited to, interactions with family, law enforcement agencies, courts, and schools and by providing referrals for access to appropriate services.
Demonstrating an ability to use appropriate crisis intervention and problem-solving skills in providing basic services to youth.
Identifying unmet youth needs and assisting in securing resources to address those needs.
Being present on the floor during business hours at YES Outreach.
Assist with cleaning and upkeep responsibilities of the center.
Other duties and responsibilities as assigned by supervisory staff.
Encourage teamwork through modeling and cooperative interaction with colleagues, volunteers, and community partners.
Skills/Competencies/Requirements:
Twenty-one years of age.
Knowledge of child/adolescent development and pertinent issues affecting homeless youth and/or families.
Excellent written and verbal communication skills.
Case Management Experience.
Acceptance and respect for diverse populations.
Ability to develop and maintain working relationships with youth, young adults, and their families, other staff, professionals, community members, and law enforcement agencies.
Valid motor vehicle operator's license, current auto insurance, and ability to transport program youth is required.
Willingness to work non-traditional hours including evenings, weekends and holidays as needed or requested.
Ability to complete minor to moderate lifting.
Must successfully pass a criminal history and department of motor vehicles check, child abuse registry check, and drug screening.
Education:
Associate or bachelor's degree in human services, behavioral sciences, or a related field preferred.
Relevant experience and training will be considered in replacement of a completed degree.
YES is an EOE.
$19 hourly 13d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Customer service specialist job in Omaha, NE
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Omaha area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
Monday to Friday
Driver's License (Required)
How much does a customer service specialist earn in Council Bluffs, IA?
The average customer service specialist in Council Bluffs, IA earns between $24,000 and $39,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.
Average customer service specialist salary in Council Bluffs, IA