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Customer service specialist jobs in Daytona Beach, FL - 624 jobs

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  • Customer Relations Representative - State Farm Agent Team Member

    Brandon Quarterman-State Farm Agent

    Customer service specialist job in Winter Park, FL

    Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Flexible schedule Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $28k-38k yearly est. 6d ago
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  • Route Service Representative (4-Day Workweek)

    Cintas Corporation 4.4company rating

    Customer service specialist job in Daytona Beach, FL

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Service, Representative, Sales Representative, Manufacturing, Retail
    $30k-34k yearly est. 6d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Customer service specialist job in Winter Park, FL

    Store 2************ University Blvd, Winter Park, Florida 32792 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be chall Customer Service Representative, Customer Service, Representative, Retail, Service
    $22k-28k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Amanda Chase Koenig-State Farm Agent

    Customer service specialist job in Winter Park, FL

    Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Winter Park, FL | Full-Time | In-Office Join a top nationally ranked insurance agency and build your career alongside one of the best in the business. Our high-performing Winter Park office is looking for a Customer Service Representative who's ready to deliver elite service, learn from the best, and grow fast in the insurance industry. What You'll Do Advise existing clients on coverage gaps and recommend smart solutions. Review and update policies during renewals or life changes. Handle policy changes, billing questions, and everyday service needs. Build strong, long-term client relationships in the Winter Park community. What We're Looking For Florida 4-40 or 2-20 license (or ability to obtain quickly). Strong communicator with a service-first mindset. Highly motivated, organized, and ready to excel in a fast-paced, top-tier office. Bilingual English/Spanish preferred. What You'll Get Competitive base pay + uncapped commission on additional coverage. Bonuses tied to personal and team success in a high-performance environment. Paid time off, licensing support, and continuing education. 401 (k) with match Health Insurance Stipend for Disability Insurance Direct mentorship from a nationally recognized agent and real growth opportunities. Schedule: Monday-Friday, business hours.
    $24k-32k yearly est. 6d ago
  • CUSTOMER SERVICE REPRESENTATIVE II

    Central Bank 4.2company rating

    Customer service specialist job in Winter Park, FL

    The Customer Service Representative is responsible for performing intermediate duties and support related to branch operational activities and financial services by processing all new account-related transactions. Assists customers in their selection of various accounts and financial services, cross-sell the Bank's products and services, and opens, maintains, and closes all account types. Essentials Performs intermediate duties and support related to branch operational activities and financial services by processing all new account-related transactions. Assists consumer and business customers in their selection of various accounts, products, and financial services available from the Bank, and ensures cross-sell opportunities are presented by applying professional sales techniques. Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation; and assists customers in completing credit applications. Provides support to all assigned areas of branch operations where service or assistance is needed, including new accounts, teller, safe deposit, vault teller, and lending; and provides leadership, training, and support to less experienced new account representatives and other branch staff members. Discusses, prepares, and processes documents related to the Bank's electronic banking services. Discusses and accepts merchant card applications for submission to the bankcard services department. Makes decisions regarding the opening of new deposit accounts; assigns account numbers; completes forms requiring customer signature(s); checks credit history; accepts initial deposits; and prepares all documents and items pertaining to checking accounts, savings accounts, and certificates of deposit for processing. Operates personal computer to process account activity, and determines balances and resolve problems within given authority. Processes various loan transactions; consumer, commercial, and real estate loan payments and advances. May represent the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business. Provides effective customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues. Issues official checks, certificates of deposit (COD), etc. Performs safe deposit duties by opening accounts, controlling access, assisting customers, and processing affiliated reports. Receives and processes stop payment and hold orders. Presents funds received from customer to teller for initial deposits, determine funds availability and obtains receipt for the customer. Processes credit reports, wire transfers, address changes, check and deposit slip orders, and endorsement stamp orders. Records, files, scans documents, updates information, and sorts mail or reports as required. Gathers data and processes various reports and callbacks. Answers telephones and directs callers to proper Bank personnel. Processes debit card applications, card ordering, and file maintenance. Processes statements, renewal notices, and interest payments for IRA and certificates of deposit accounts. May assist in opening and closing the vault daily, and assist in balancing vault currency and coin. Cross-trains less experienced branch personnel. Types routine letters reports and forms. Maintains files, copies, and faxes documents, and orders and distributes supplies. Performs official notary service duties. Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; and accepts responsibility for own actions. Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; promotes working environment free of harassment of any type, and builds a diverse workforce and supports affirmative action. Assures compliance with all Bank policies, procedures, and processes, and all applicable state and federal banking laws, rules, and regulations, and adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position. Completes administrative tasks correctly and on time; supports the Bank's goals and values; and benefits the Bank through outside activities. Performs the position safely, without endangering the health or safety of themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued under the OSHA Act of 1970, which apply to one's actions and conduct.
    $30k-34k yearly est. 6d ago
  • Client Service Associate - Dec '25/May '26 Grads

    ADP 4.7company rating

    Customer service specialist job in Maitland, FL

    ADP is hiring a Client Service Associate. Thanks for clicking! Let us tell you a little more... Are you a customer service superhero who gets a thrill from leaping tall client questions in a single bound? Can you focus on key priorities with your laser vision? (FYI - We only wear capes on Fridays.) Are you great at follow-up and follow-through with your clients to help them work smarter, embrace new challenges, and find solutions? Most importantly, do you love people and thrive in a fast-paced, collaborative environment? (Oh yes, we used the L word and it's that serious.) Well, then you might be just the person we're looking for! As Client Service Associate, you'll leverage our top-ranked training programs and world-class service guidelines to solve clients' challenges and fuel their business success. Does this sound like you? Connector and Problem Solver. You're comfortable working in the heart of your personal command center, communicating on the phone, and multi-tasking to solve problems quickly with satisfying resolutions. People First. You're a relationship builder who wants to help others, grow friendships, and support Agile Solution Seeker. You can always find the right answer by anticipation, looking forward, and taking action. Insatiable Appetite to Learn. You're always learning, growing, questioning, and challenging what's been done before. WHAT YOU'LL DO: Responsibilities Be the Go-To Person and Trusted Advisor Serve as a consultant in servicing ADP's products/technologies. Use a breadth of expertise to help ADP's clients. Solve client problems taking a broad perspective to identify solutions. Work to resolve issues and provide solutions. Be a Networker and Relationship Builder * Build relationships with clients over the phone and leverage your knowledge of ADP's products and services to provide solutions to issues and questions and help build clients' understanding of our products' value, exceeding clients' expectations in all of your interactions. * Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience. Experience you'll need: Required Qualifications At least one year in a customer service environment. Bachelor's Degree or equivalent in education and experience. A strong focus on client satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience. Bonus points for these: Preferred Qualifications Proven ability to produce positive results. Up to one year of professional consulting experience or equivalent experience as a practitioner in a systems-related organization. Strong client relationship-building skills. Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards. Ability to demonstrate learning agility and critical thinking skills, including sophisticated Human Capital Management areas (HR, Payroll, Tax, etc.) and software-related information in both a classroom and in a hands-on environment. The ability to learn and apply basic concepts in new situations. Initiative to seek out answers, solutions, and positive outcomes for both the client and ADP. Demonstrated organizational skills like the ability to multi-task, set priorities, and follow up promptly. Proficiency in the latest web technologies and working knowledge of various operating systems. The ability to work in a team environment as well as work independently while making sound decisions. Good knowledge of industry tools. Excellent analytical and time management skills. Excellent communication skills both verbal and written. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Make your mark. We want you to challenge things and are open to fresh ideas. Bring your passion and fun. Be yourself in a culture of highly diverse perspectives and insights. Stay ahead of the curve. An agile, fast-paced environment means plenty of opportunities to progress. Become a certified smarty pants. Ongoing training and development opportunities for even the most insatiable learner. Be your healthiest. Best-in-class benefits that start on Day 1, because healthy associates are happy ones. Get paid to pay it forward. Company paid time off for volunteering for causes you care about. If you've made it down this far, we have to ask: What are you waiting for? Apply now! A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $36k-53k yearly est. 6d ago
  • Bilingual Customer Retention Rep.

    Parks Toyota of Deland

    Customer service specialist job in DeLand, FL

    Job Description About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
    $29k-62k yearly est. 6d ago
  • Customer Relations Specialist

    Service Pros Auto Glass

    Customer service specialist job in Daytona Beach, FL

    Job Description Customer Relations Specialist - Daytona Earn $1,000-$2,500+ WEEKLY • No Experience Needed • Weekly Pay Service Pros Auto Glass is hiring friendly, motivated people to work inside our partnered auto dealerships. If you enjoy talking to people and want a high-earning, entry-level opportunity, this is it. What You'll Do Greet customers in the service drive Identify simple windshield replacement needs (we train you!) Explain options and help schedule service Build relationships with dealership staff Track customer interactions and hit daily/weekly goals What We're Looking For No experience required - we train fast Positive, outgoing, and coachable Strong people skills Valid driver's license & reliable transportation What You Get $1,000-$2,500+ weekly Weekly pay Fast training & clear growth opportunities Supportive, team-first culture Fun team events & bonuses Apply Today Start earning quickly in a role with simple duties, strong support, and excellent weekly pay.
    $27k-42k yearly est. 17d ago
  • Bilingual Customer Retention Rep.

    Parks Motor Sales 3.6company rating

    Customer service specialist job in DeLand, FL

    About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
    $44k-56k yearly est. Auto-Apply 60d+ ago
  • Sales and Customer Solutions Representative

    Charter Spectrum

    Customer service specialist job in Lake Mary, FL

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environments Preferred Qualifications * 1+ years of call center experience #ZRSM2 #LI-BT1 CRT110 2026-68594 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $70k yearly 6d ago
  • Customer Engagement Representative- Daytona Int'l Speedway

    Driving 101 LLC

    Customer service specialist job in Daytona Beach, FL

    Join the NASCAR Racing Experience Team at Daytona International Speedway! Are you passionate about customer service/sales and love the thrill of motorsports? NASCAR Racing Experience is seeking enthusiastic and customer-focused individuals to assist our team during on-track events at Daytona International Speedway! What You'll Do: Help customers purchase and upgrade their racing experiences directly at the track. Provide exceptional customer service and ensure every guest has an unforgettable experience. Accurately process sales through a Point-of-Sale system and credit card terminals with precision, while following company policies and procedures. Sell apparel in the trackside souvenir stand Take guest photos Support opening and closing functions when needed Be part of the excitement at one of the most iconic race tracks in the world. Why Join Us? Flexible Opportunities: This is an ongoing event with multiple chances to work with us throughout the year. Exciting Atmosphere: Immerse yourself in the high-energy world of racing. Team-Oriented Environment: Work alongside a passionate and supportive team. Required Qualifications: Proficient with Computers and Microsoft Office Applications Able to work Weekdays and Weekends Remain upright on the feet, particularly for sustained periods of time At least 16 years of age Compensation/Benefits: Base pay with both commission and bonus opportunities based on performance Paid travel opportunities Exclusive NASCAR Racing Experience opportunities Daytona Event Dates: (we ask that if you cannot commit to at least 1/2 of the dates, please do not apply) January 31st February 1st, 2nd, 7th, 8th, 9th, 11th, 12th, 13th, 14th, 15th, 17th,18th, 19th, 20th, 21st, 22nd April 4th, 5th, 6th May 29th, 30th, 31st June 1st, 10th, 11th, 12th, 13th,14th, 15th, 24th, 25th, 26th, 27th, 28th, 29th July 3rd, 4th, 5th, 6th, 9th, 10th, 11th, 12th, 13th, 16th, 17th, 18th, 19th, 20th, 24th, 25th, 26th, 27th August 7th, 8th, 9th, 10th, 14th, 15th, 16th, 25th September 4th, 5th, 6th 7th, 10th, 11th, 12th, 13th, 14th, 24th, 25th, 26th, 27th, 28th October 3rd, 4th, 5th, 24th, 25th, 26th, December 26th, 27th Ready to be part of the action? Apply now and take the first step toward an unforgettable experience with the NASCAR Racing Experience!
    $30k-49k yearly est. Auto-Apply 12d ago
  • Customer Engagement Representative- Daytona Int'l Speedway

    Nascar Racing Experience

    Customer service specialist job in Daytona Beach, FL

    Join the NASCAR Racing Experience Team at Daytona International Speedway! Are you passionate about customer service/sales and love the thrill of motorsports? NASCAR Racing Experience is seeking enthusiastic and customer-focused individuals to assist our team during on-track events at Daytona International Speedway! What You'll Do: Help customers purchase and upgrade their racing experiences directly at the track. Provide exceptional customer service and ensure every guest has an unforgettable experience. Accurately process sales through a Point-of-Sale system and credit card terminals with precision, while following company policies and procedures. Sell apparel in the trackside souvenir stand Take guest photos Support opening and closing functions when needed Be part of the excitement at one of the most iconic race tracks in the world. Why Join Us? Flexible Opportunities: This is an ongoing event with multiple chances to work with us throughout the year. Exciting Atmosphere: Immerse yourself in the high-energy world of racing. Team-Oriented Environment: Work alongside a passionate and supportive team. Required Qualifications: Proficient with Computers and Microsoft Office Applications Able to work Weekdays and Weekends Remain upright on the feet, particularly for sustained periods of time At least 16 years of age Compensation/Benefits: Base pay with both commission and bonus opportunities based on performance Paid travel opportunities Exclusive NASCAR Racing Experience opportunities Daytona Event Dates: (we ask that if you cannot commit to at least 1/2 of the dates, please do not apply) January 31st February 1st, 2nd, 7th, 8th, 9th, 11th, 12th, 13th, 14th, 15th, 17th,18th, 19th, 20th, 21st, 22nd April 4th, 5th, 6th May 29th, 30th, 31st June 1st, 10th, 11th, 12th, 13th,14th, 15th, 24th, 25th, 26th, 27th, 28th, 29th July 3rd, 4th, 5th, 6th, 9th, 10th, 11th, 12th, 13th, 16th, 17th, 18th, 19th, 20th, 24th, 25th, 26th, 27th August 7th, 8th, 9th, 10th, 14th, 15th, 16th, 25th September 4th, 5th, 6th 7th, 10th, 11th, 12th, 13th, 14th, 24th, 25th, 26th, 27th, 28th October 3rd, 4th, 5th, 24th, 25th, 26th, December 26th, 27th Ready to be part of the action? Apply now and take the first step toward an unforgettable experience with the NASCAR Racing Experience!
    $30k-49k yearly est. Auto-Apply 12d ago
  • Customer Success Representative

    Civix

    Customer service specialist job in Lake Mary, FL

    Job DescriptionDescription: Customer Success Representative Division: Business Services Company: Civix Civix delivers software and services to transform the public sector, including solutions in the elections, ethics, business registration, and grants administration areas. Our name represents our civic commitment to helping clients succeed, because when they do, it enables them to make a positive impact in the lives of the people they serve. Civix is a dynamic and growth-oriented software company committed to delivering cutting-edge solutions to our clients. We pride ourselves on our innovation, commitment to customer success, and operational excellence. Our Business Services solutions help governments interact effectively, efficiently and seamlessly with business customers. Civix is looking for a Customer Success Representative to join our team within the Business Services division -someone who thrives in a client-facing role, enjoys problem-solving, and is passionate about supporting users throughout their software journey. Position Summary The Customer Success Representative provides comprehensive software support and technical assistance to our state agency clients. This role is responsible for diagnosing and resolving client issues in a timely, professional manner-working independently or collaboratively with team members to ensure effective resolution and client satisfaction Key Responsibilities Serve as the main point of contact for client inquiries and issues related to Civix Business Services software. Build and maintain strong relationships with clients, earning their trust and representing Civix's core values. Respond to client inquiries and resolve issues promptly, communicating solutions clearly via email and phone. Accurately document all client interactions in designated client management systems to ensure transparency and effective issue tracking. Manage and prioritize open support cases in accordance with established policies and service levels. Assess technical issues and escalate to senior staff or appropriate departments when additional expertise is required. Collaborate with internal teams, departments, and divisions on matters related to supported software applications. Engage with clients to understand their processes and provide informed guidance on business requirements. Conduct minor business analysis independently or with team members to evaluate and implement client update requests. Translate client requirements into clear, actionable items for the development team if needed. Partner with software developers to troubleshoot and resolve technical issues. Perform quality assurance (QA) and testing of software updates and system enhancements. Develop and maintain user-facing documentation and training materials. Deliver end-user training on system functionality, both remotely and in person. Travel to client sites to conduct in-person training sessions (must meet U.S. entry requirements). Requirements: Required Skills & Experience A strong passion for delivering exceptional client service Proven experience providing software support and/or training to end users Excellent interpersonal and communication skills, with the ability to build rapport and convey technical concepts clearly Strong organizational skills with the ability to manage and prioritize multiple tasks in a fast-paced, technical environment Solid analytical and problem-solving abilities Ability to work independently as well as collaboratively within a team setting Consistently maintains a positive, professional demeanor under pressure Exceptional written, verbal, and phone communication skills A proactive, can-do attitude with a strong service-oriented mindset Willingness and ability to travel to the United States, as required Preferred Qualifications Experience working with state government agencies. Familiarity with tools such as ServiceHub, Monday.com, and Azure DevOps Experience collaborating in an agile software development environment Education Diploma or Bachelor's Degree in a relevant field (e.g., Information Technology, Business Administration, Public Administration, or a related discipline). Equivalent combination of education and relevant work experience may be considered
    $30k-49k yearly est. 13d ago
  • Customer Experience Rep - Westcor Land Title Insurance Company

    Ardan Inc.

    Customer service specialist job in Maitland, FL

    ******************************************************************************** As the Customer Experience Representative, you will be the liaison between all of our departments to ensure our clients are receiving a seamless experience across touchpoints. The ideal candidate will have general title industry knowledge and oversee a team of people who respond to inquiries. The qualified candidate will be an encouraging team player, patient, caring, and communicate effectively with team members within the various departments; is able to problem solve daily. Essential Functions Answer questions via phone calls and emails from homeowners, lenders, title companies, and attorney offices Assist with inquiries about software issues, endorsements, policy corrections, and claim submission process to obtain final title policies, retype policies Represents the business with a positive attitude and professional appearance Direct point-of-contact for team member inquiries, or concerns; respond to and resolve escalated or complex issues Manage the performance of team members through active motivation, assessing performance, consistent communication, and effective feedback Monitor daily workflows to ensure that team members are meeting performance goals, following standard policies and procedures, and remain within compliance guidelines Assist with covering the receptionist desk including answering phone calls through a switchboard, routing calls to the appropriate parties and departments Perform routine clerical tasks including mailing, faxing, filing, and scanning Assist with Federal Express user logins and passwords Oversee the coordination of meeting meals for Executive team Schedule, prepare agenda and lead monthly team meetings Schedule, prepare and conduct monthly team training sessions Assist with the interview processes for new candidates and new team member training Additional duties as assigned by the Director of Customer Experience Skills & Qualifications 3+ years of customer experience manager experience or related Excellent listening, written and verbal communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail Strong analytical and problem-solving skills Strong supervisory and leadership skills Self-Starter Ability to thrive in a fast-paced working environment and be a multitasker Must have poise and patience when dealing with customers Bilingual in English and Spanish, or other languages desired Strong Microsoft Office Suite experience (i.e. Excel, Word, etc.) Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to handle, or feel; and reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Ardán offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness resources Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.
    $30k-49k yearly est. 6d ago
  • Customer Experience Rep - Westcor Land Title Insurance Company

    ArdÁN

    Customer service specialist job in Maitland, FL

    ******************************************************************************** As the Customer Experience Representative, you will be the liaison between all of our departments to ensure our clients are receiving a seamless experience across touchpoints. The ideal candidate will have general title industry knowledge and oversee a team of people who respond to inquiries. The qualified candidate will be an encouraging team player, patient, caring, and communicate effectively with team members within the various departments; is able to problem solve daily. Essential Functions Answer questions via phone calls and emails from homeowners, lenders, title companies, and attorney offices Assist with inquiries about software issues, endorsements, policy corrections, and claim submission process to obtain final title policies, retype policies Represents the business with a positive attitude and professional appearance Direct point-of-contact for team member inquiries, or concerns; respond to and resolve escalated or complex issues Manage the performance of team members through active motivation, assessing performance, consistent communication, and effective feedback Monitor daily workflows to ensure that team members are meeting performance goals, following standard policies and procedures, and remain within compliance guidelines Assist with covering the receptionist desk including answering phone calls through a switchboard, routing calls to the appropriate parties and departments Perform routine clerical tasks including mailing, faxing, filing, and scanning Assist with Federal Express user logins and passwords Oversee the coordination of meeting meals for Executive team Schedule, prepare agenda and lead monthly team meetings Schedule, prepare and conduct monthly team training sessions Assist with the interview processes for new candidates and new team member training Additional duties as assigned by the Director of Customer Experience Skills & Qualifications 3+ years of customer experience manager experience or related Excellent listening, written and verbal communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail Strong analytical and problem-solving skills Strong supervisory and leadership skills Self-Starter Ability to thrive in a fast-paced working environment and be a multitasker Must have poise and patience when dealing with customers Bilingual in English and Spanish, or other languages desired Strong Microsoft Office Suite experience (i.e. Excel, Word, etc.) Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to handle, or feel; and reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Ardán offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness resources Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.
    $30k-49k yearly est. 5d ago
  • Customer Service at PIPE DREAM 2

    Pipe Dream 2

    Customer service specialist job in Sanford, FL

    Job Description Pipe Dreams in Sanford, FL is looking for one customer service to join our 3 person strong team. We are located on 2533 S French Ave. Our ideal candidate is self-driven, motivated, and hard-working. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to receiving your application. Thank you.
    $21k-29k yearly est. 4d ago
  • Route Service Representative (4-Day Workweek)

    Cintas 4.4company rating

    Customer service specialist job in Daytona Beach, FL

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Sales Representatives enjoy: - Comprehensive 10-week training program - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: + Have an active driver's license + Be at least 21 years of age + Obtain a DOT medical certification + Provide documentation regarding their previous employment All successful candidates will also possess: + The ability to meet the physical requirements of the position + A High School diploma, GED or Military Service + The ability to demonstrate a strong customer service orientation + Self-motivation and the drive to work in an environment that relies on teamwork to meet goals + A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift
    $30k-34k yearly est. 4d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Customer service specialist job in Casselberry, FL

    Store 2************ Seminola Blvd, Casselberry, Florida 32707 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challen Customer Service Representative, Customer Service, Representative, Retail, Service
    $22k-28k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brandon Quarterman-State Farm Agent

    Customer service specialist job in Winter Park, FL

    Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $24k-32k yearly est. 6d ago
  • Customer Relations Specialist

    Service Pros Auto Glass

    Customer service specialist job in DeLand, FL

    Job Description Customer Relations Specialist - Deland Join the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service - all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team. What You'll Do: Engage customers in the service drive and identify windshield replacement needs. Educate and guide customers through their options and next steps. Build strong relationships with service advisors, managers, and technicians. Encourage dealership referrals and hit daily/weekly sales goals. Schedule and coordinate on-site glass services. Keep accurate records of leads, interactions, and completed jobs. Represent the company with a professional, positive attitude. What Makes You a Great Fit: Experience in customer service or sales is a plus, but not required. Strong communication and people skills. A self-motivated, proactive approach - you enjoy taking the lead. Team-oriented mindset with a friendly, professional appearance. Valid driver's license and reliable transportation. What We Offer: A fun, energetic, team-first culture Ability to earn $1000 - $2500 per week You are paid on a weekly basis Promotion from within and clear growth paths Ongoing training and development Team events, company outings, and a culture that celebrates wins
    $27k-42k yearly est. 30d ago

Learn more about customer service specialist jobs

How much does a customer service specialist earn in Daytona Beach, FL?

The average customer service specialist in Daytona Beach, FL earns between $22,000 and $38,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average customer service specialist salary in Daytona Beach, FL

$29,000
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