Retail Brand Experience Strategy - Senior Manager - Strategic Formats, Experiences, and Pilots
CVS Health job in Chicago, IL
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
We are committed to simplifying healthcare for individuals, families, and communities.
For millions of Americans, this journey often begins at one of our retail stores, pharmacies, or clinics, where we support our customers in taking the next step in their healthcare journey.
To further this mission, we are seeking dynamic leaders in marketing, customer experience, and service design who are eager to innovate and push boundaries to deliver impactful results for our customers and our business.
Our Pharmacy and Consumer Wellness Organization is at the core of this vision, emphasizing the creation of meaningful moments for those we serve.
Our guiding principle is to provide heartfelt, personalized care by actively listening to feedback, removing barriers, and simplifying the overall experience.
Join CVS Health and play a key role in shaping the future of retail healthcare experiences, driving innovation, and making a meaningful impact on the lives of our customers.
Position Overview:As the Senior Manager of Retail Brand Experience Strategy, you will play a crucial role in developing and optimizing retail formats and experiences that enhance customer engagement and differentiate our brand in alignment with our business strategy.
You will lead the strategic development and execution of customer-focused experience strategies, marketing campaigns, and pilot programs in collaboration with various cross-functional teams, leveraging data and consumer insights to inform your initiatives.
In leading the Strategic Formats initiative, you will advocate for and execute innovative initiatives that elevate the retail experience across our diverse store footprint.
You will work closely with a cross-functional team of field, corporate, and external stakeholders to implement workstreams that enhance the store experience and drive positive customer Net Promoter Score (NPS) growth.
Additionally, you will gather and analyze customer and colleague insights to make informed programmatic recommendations and develop comprehensive documentation for delivery teams.
For the Strategic Experiences and Pilots workstreams, you will create, execute, and streamline store experience strategies that optimize customer engagement, highlight CVS's unique offerings, and reinforce our differentiation.
Your role is essential in representing the consumer perspective, ensuring that customers can confidently navigate the in-store experience through effective signage, digital tools, and other resources.
You will collaborate closely with the Insights team to uncover customer insights related to evolving behaviors and leverage these insights to formulate hypotheses, continuously learning and refining the customer experience.
This role reports directly to the Director of Strategic Formats, Experiences, and Pilots within the Store Experience Marketing team and includes one direct report.
Primary Responsibilities include:Strategic Formats Strategy, Execution, and Measurement:Ideate, evolve, and implement format strategies and initiatives for our store fleet, focusing on key drivers that contribute to positive customer NPS growth.
Collaborate with the Director to establish key performance indicators (KPIs) to measure the effectiveness of retail standards initiatives.
Develop structured processes for collecting, implementing, and reporting insights and feedback from field teams to understand challenges and opportunities in implementing retail standards.
Conduct regular field visits and store audits to build relationships with colleagues, observe compliance with retail standards, and gather qualitative insights on customer and field interactions.
Initiate customer insights and research initiatives, implementing data-driven recommendations that inform retail standards initiatives and programming.
Regularly report on the performance of retail standards initiatives to senior leadership, highlighting successes and areas for further development.
Strategic Experiences & Pilots:Design and implement innovative retail brand experience strategies that align with business objectives and customer needs.
Lead the strategic brief and development process to enhance consumer decision-making and revenue, optimizing existing tactics while ideating and piloting new approaches.
Oversee the end-to-end delivery of campaigns and projects, ensuring adherence to schedules and budgets while proactively managing risks and communicating progress to leadership with strategic solutions.
Manage day-to-day relationships with agency partners, providing timely and constructive feedback to enhance collaboration.
Continuously seek and implement more efficient and cost-effective ways of working across all projects to drive productivity and savings.
Cross-Functional Collaboration:Foster strong partnerships and influence across multiple functions and levels, including Customer Advocacy/Insights, Store Operations, Field Leadership, Creative, Store Design, Construction, Editorial, Enterprise Marketing Strategy, and Procurement.
Collaborate with field leadership and store teams to identify new opportunities for change and elevate expectations to deliver a best-in-class retail experience.
Team Leadership and Development:Coach and mentor direct reports, providing specific performance feedback and fostering a collaborative, high-performing team environment.
Review and approve briefs and work outputs from direct reports to ensure alignment with strategic goals.
Required Qualifications:7+ years of experience in Retail Marketing, Store Operations, or a related field, with a strong foundation in business, retail, and consumer understanding.
Prior supervisory experience managing a small team (1-2 direct reports) Willingness to travel a minimum of 25% to our retail stores to gain a deep understanding of customer experiences related to the strategies you develop.
Preferred Qualifications:Proven ability to lead and implement experience strategies among cross-functional teams, serving as the voice of the customer and patient while considering the end-to-end omni-channel experience.
Experience in developing measurement plans and regularly evaluating and optimizing work based on key programs and customer insights, focusing on NPS and ROI.
Strong background in leading the creative development process, including writing impactful creative briefs and providing feedback that aligns with experience objectives.
Proficiency in coordinating the printing and shipping of signage, including partnering with Print Procurement and managing documentation and inventory.
Experience in developing comprehensive project plans that ensure projects stay on track and within budget.
Strong financial acumen, with the ability to track and manage project budgets and submit documentation to Finance.
Established relationships with key internal stakeholders, such as Insights and Analytics, Creative and Experience Design, Delivery Management, Operations, Construction, A&E, Legal, and Finance, as well as external creative agencies.
Demonstrated ability to analyze customer and field insights to drive strategic programmatic recommendations.
Experience in developing and implementing standards or operational procedures in a complex retail environment.
Proficiency in using customer experience management platforms, such as Medallia, to make data-driven, customer-focused recommendations.
Strong strategic thinking skills, with the ability to translate strategies into actionable plans and drive successful execution.
Exceptional communication skills, both written and verbal, with a proven track record of engaging and influencing diverse audiences, including senior leadership.
Ability to collaborate effectively and drive successful project outcomes in partnership with internal and external stakeholders within a highly matrixed organization.
Self-motivated and able to thrive in a fast-paced, performance-driven environment, making thoughtful decisions under tight deadlines.
Intellectual curiosity and a willingness to challenge the status quo to drive continuous improvement.
Experience leading creative agency collaborations, providing strategic direction, and ensuring alignment with brand and campaign strategy.
Experience in coaching and developing a high-performing team.
EducationBachelor's degree in Business, Marketing, or a related field or equivalent (HS Diploma and 4 years of experience) required Master's degree is preferred Pay RangeThe typical pay range for this role is:$82,940.
00 - $199,144.
00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
This position also includes an award target in the company's equity award program.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 01/30/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Lead Director - Architecture - Agentic, AI/ML - Pharmacy Services
CVS Health job in Buffalo Grove, IL
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Position SummaryCVS Health has a bold agenda to transform health care and empower millions of customers on their path to better health.
We are creating new solutions to make health care more accessible, more integrated, and more reliable for more people.
We are looking for passionate, motivated people who want to join a growing team to make a difference in customers' lives and who want to be on the ground floor of innovation that aims to reinvent what a health care company can be.
We are seeking a passionate and motivated Lead Director to support our architecture team.
This role will focus on enhancing our technical capabilities, particularly in response to increasing client demands for co-development and stabilize IT infrastructure/environments where we collaborate with our clients.
The Lead Director will work closely with various teams to ensure that our architectural solutions are current, scalable, and aligned with our strategic goals.
Roles and ResponsibilitiesStrategic thinking - able to identify a vision along with the plans, which need to be implemented to meet the end goal, evaluating situations, decisions, and issues in the short, medium, and long term Analytical thinking - able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically Collaborate with various areas of the organization including business partners, product owners, architecture, security mavens, and IT engineering teams to understand business requirements and design specifications Collaborate with program delivery and engineering partners to define, refine and implement infrastructure and systems to provide secure and stable environments for co-developments, testing & training needs of our clients Provide technical guidance and support during Requests for Proposals (RFPs), including Best and Final Offers (BAFO), Right to Negotiate (RTN), Performance Guarantee (PG) Reviews, and Contract Reviews.
Coordinate with security and client services and other enterprise team as required.
Develop and maintain technical diagrams and documentation that reflect the full scope of the PBM Network, ensuring they are updated to align with advancements in technology.
Create multiple versions of diagrams tailored to different audiences, including existing clients with NDAs, prospective clients, and internal stakeholders.
Ensure accurate and timely information is provided to clients, enhancing our tech-forward approach and supporting the overall client engagement strategy.
Conduct research on emerging technologies, design principles, and development frameworks to ensure software solutions remain current, fresh, and future proof Provide technical guidance in software design and development activities Write clean, scalable, and maintainable code using best practices and design patterns Design and implement complex software solutions for APIs, microservices, CI/CD, and real-time streaming pipelines on cloud platforms (Azure or GCP).
Required Qualifications10+ years of technology delivery experience in designing, developing, and deploying production-ready systems5+ years of experience working on Azure or GCP Cloud Applications/services7+ years of relevant work experience in designing and building software applications with expertise in one or more modern programming languages such as Java, Python, FastAPI, Go, as well as the following: Relational databases (e.
g.
, PostgreSQL, Azure SQL) and NoSQL databases (Mongo DB or Cosmos DB), Messaging systems like Apache Kafka, MQ etc, and Container Orchestration Frameworks like Kubernetes, Docker etc.
5+ years of experience in one or more of the framework such as Angular, React, Vue.
js, jQuery and CSS framework Bootstrap5+ years of experience leading software development projects by setting project goals, monitoring progress, tracking milestones, communication with stakeholders regarding project issues, and mentoring junior developers as needed In depth understanding of APIs and microservices-based architecture Proven experience in AI and agentic solution development, including:Designing and deploying intelligent agents and autonomous workflows Integrating AI/ML models into cloud-native applications Leveraging LLMs, vector databases, and orchestration frameworks to build agentic systems Applying prompt engineering, retrieval-augmented generation (RAG), and multi-agent collaboration patterns Preferred QualificationsHealth Care Industry domain knowledge Experience in enterprise development tools and methodologies (XP, Agile) including DevSecOps and DataOpsExperience integrating with legacy mainframe/mid-range AS400 applications including developing roadmaps for modernization of the applications EducationBachelor's Degree in Computer Science or related field required Pay RangeThe typical pay range for this role is:$144,200.
00 - $288,400.
00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
This position also includes an award target in the company's equity award program.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 01/06/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Pharmacist
Chicago, IL job
Join Our Team at Walgreens as a Pharmacist! Why Walgreens - For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients.
For You - Competitive Pay & Flexible Scheduling
Competitive pay - Competitive wage offered based on geography and other business-related factors
Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters
Flexible scheduling - Flexible scheduling options to fit your lifestyle
For Your Family - Comprehensive Health & Wellness Benefits
Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits
365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs
Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses
For Your Future - Growth, Education & Exclusive Perks
Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions
Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities
Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more
401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions
What You'll Do
Provide compassionate, expert-level pharmacy consulting services to patients
Educate and consult patients on medication usage, side effects, and cost-effective options
Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management
Ensure medication safety through accurate compounding, dispensing, and regulatory compliance
Mentor and train pharmacy team members in a collaborative and supportive environment
Who You Are
Patient-focused & service-driven - You're committed to making healthcare personal
A collaborative team leader - You support, inspire, and uplift those around you
A lifelong learner - You stay ahead of industry advancements and professional growth
A problem-solver - You navigate challenges, from insurance claims to medication management, with ease
Apply Today & Build Your Future with Walgreens!
This is more than just a job-it's a career with purpose. See below for more details!
About Us
Founded in 1901, Walgreens (****************** proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
Preferred Qualifications
At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Pharmacist Hourly $60.00-$66.60
Advisor, PET Operations
Glendale Heights, IL job
What Manufacturing Management contributes to Cardinal Health Manufacturing is responsible for cost of production and maintenance activities including process improvement, supply chain management, quality assurance, employee safety and engagement, and environmental commitment.
Manufacturing Management is responsible for strategic oversight and leadership direction within the Manufacturing function.
Travel for the position is 75-80%
Responsibilities
* Supports PET (Positron Emission Tomography) manufacturing sites as needed (manufacturing products, quality control, radiation safety program, cGMP program, Environmental Health and Safety (EH&S), etc.)
* Supports continuous improvement initiatives with quality and regulatory, customer service, culture, and financials
* Supports the training team as needed
* Acts as technical expert
* Conducts onboarding training for new hires
* Trains in all products for both Quality Control and production
* May act as tech in charge upon PET Site Supervisor (PSS) or lead tech's absence
* Participates in projects as needed
* Communicates contingency plans with pharmacy and/or other PET sites
* Acts as possible Quality Assurance designee
* Trainer for media fill
* May be Radiation Safety Officer (RSO) and/or Environmental Health and Safety (EH&S) leader
* Troubles shoot and performs basic maintenance on equipment and send it out for recalibration
* Be able to perform minor maintenance on the cyclotron and interpret different error codes
* Advanced knowledge in SAP to do the following: troubleshoot/correct, train, have purchasing capability and authority, ordering (requires authority), ability to do plant maintenance and hand end of the month inventory synchronization
* Other duties as assigned
Qualifications
* Bachelor's degree in related field (scientific or technical discipline), or equivalent work experience preferred
* 4-8 years of experience, preferred
* Ability to train and coach others from technical expertise
* Prior PET manufacturing site experience strongly preferred. Sr. Technician level preferred, will consider other technician levels (proficient in all duties and responsibilities)
* Authorized user preferred but can be trained
* Media fill qualified preferred but can be trained
* Advanced knowledge of SAP preferred
* Ability to travel 75%-80%
* Must have and sustain all core competency skills, maintain all training and qualifications
* May need to be flexible to relocate
What is expected of you and others at this level
* Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
* May contribute to the development of policies and procedures
* Works on complex projects of large scope
* Develops technical solutions to a wide range of difficult problems
* Solutions are innovative and consistent with organization objectives
* Completes work; independently receives general guidance on new projects
* Work reviewed for purpose of meeting objectives
* May act as a mentor to less experienced colleagues
Anticipated salary range: $67,500 - $96,300
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
* Medical, dental and vision coverage
* Paid time off plan
* Health savings account (HSA)
* 401k savings plan
* Access to wages before pay day with my FlexPay
* Flexible spending accounts (FSAs)
* Short- and long-term disability coverage
* Work-Life resources
* Paid parental leave
* Healthy lifestyle programs
Application window anticipated to close: 12/17/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Auto-ApplyWarehouse Associate (Nights)
Aurora, IL job
Schedule: Sunday nights from 5:00pm-1:30am (or until work is finished) and Monday-Thursday nights from 6:00pm-2:30am (or until work is finished). Pay Rate: $22.35 per hour (includes shift differential). Bonus eligible: No. Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being:
* Medical, dental and vision coverage
* Paid time off plan
* Health savings account (HSA)
* 401k savings plan
* Access to wages before pay day with my FlexPay
* Flexible spending accounts (FSAs)
* Short- and long-term disability coverage
* Work-Life resources
* Paid parental leave
* Healthy lifestyle programs
Application window anticipated to close: 12/14/2025 *if interested in opportunity, please submit application as soon as possible.
Cardinal Health's Aurora facility supports pharmaceutical supply chain and warehouse operations. See inside our distribution center by viewing this YouTube video here.
What Warehouse Operations contributes to Cardinal Health
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
No matter what you do at Cardinal Health, you make a difference.
Our warehouse team members make it all happen. You will receive and fulfill orders so our customers can have the products they need to take care of their patients.
Responsibilities
* Follow established process to fulfill orders. This includes accurately picking products, performing quality control checks, packing products, and preparing orders for shipment.
* Cross-training in multiple areas of the warehouse and/or participating in projects as assigned by your manager or other management team member as needed.
* May be required to occasionally wear steel-toed boots in the warehouse while performing certain job duties.
* May be responsible for working in cold temperatures throughout segments of the shift.
* Perform housekeeping and inventory control tasks and maintain a clean and safe work environment.
* Willingness to train and be certified to drive material handling equipment as required by job duty. Example equipment in the facility includes order picker (cherry picker), forklift, reach truck, turret truck, pallet jack, and walkie rider.
Qualifications
We are open to candidates with little to no warehouse experience. If you are comfortable working in a fast-paced, goal-oriented environment you could be a great fit for our team. All training is provided starting your first day!
* Ability to lift up to 50 pounds
* Comfort working with heights 20-30 ft regularly
* Ability to bend, reach, stoop, lift and stand for entire shift
* Ability to follow direction and change priorities
* Good verbal and written communication skills
* Experience working with technologies, like computers or point of sale systems, a plus
* High School Diploma/GED preferred
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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Auto-ApplyActuary - Network Performance & Execution
CVS Health job in Chicago, IL
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
This position within the Network Performance and Execution organization provides the financial and analytical support in alignment with market/business growth priorities.
The candidate will gain insight into the complexity of network contracting and provider relations in an effort to make measurable financial impact across the company.
As a Network Manager, you will play a key role in developing and maintaining the analytical tools necessary to make network contracting decisions.
This role will focus specifically on expanding the competitiveness of our core Commercial business as well as VBC (Value Based Care) models which include Accountable Care Organizations (ACOs), Joint Ventures (JVs), and other Value Based Contracts.
The position will provide ample opportunity to cross-collaborate with multiple business units and partners in order to ensure the success of network contracting efforts.
The network performance team is a critical asset to the organization and has proven agile in evolving to support the strategy of the broader organization. There is the expectation for this team to continue to drive value to the business by applying best-in-class service to our key stakeholders.
Key Responsibilities Include:
+ Own and provide support for key narrow network pricing tools
+ Create and evaluate the appropriateness of pricing assumptions and make recommendations as necessary
+ Analyze network performance data and suggest cost mitigation strategies across multiple products and segment lines
+ Develop new processes and tools, adding value to key provider negotiations for superior contracting support.
+ Monitoring performance of existing networks and products to ensure adequate and competitive pricing
+ Evaluate contract cost outliers and drive for improvement to better position Aetna in the marketplace
+ Utilize various data sources to identify drivers and potential opportunities to improve performance
+ Create and foster strong partnerships with multiple business partners
**Required Qualifications**
+ Bachelor's degree along with a minimum of 3+ years of actuarial and/or analytical experience
+ Strong technical, analytical, communication and financial skills
+ Experience in Excel and data manipulation
+ Thrive in a constantly evolving environment with competing priorities and deadlines
**Preferred Qualifications**
+ 2+ years healthcare industry experience
+ Experience in VBA, Power BI, Access, SQL, Google Cloud BigQuery
+ Excellent written and verbal communication skills
+ Provide superior customer service to both internal and external constituents
+ Problem solving skills are critical as many of the concepts are new or in development
+ Ability to generate new ideas, think strategically, and creatively solve problems that are not well defined
**Education**
Bachelor's degree preferred/specialized training/relevant professional qualification.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$92,700.00 - $203,940.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 01/23/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Sales Representative
Chicago, IL job
The Sales Representative role is a position within Cardinal Health's Acute Care Sales organization. The territory sales representative is responsible for meeting and exceeding sales goals by advancing the Nursing Care product portfolio by utilizing solution-based concept selling skills to the Acute Hospital marketplace within the geography of their assigned territory.
Responsibilities:
The Nursing Care products portfolio is composed of numerous clinical and commoditized medical products utilized for patient care and clinician protection. This will be a hybrid role, where the majority of supporting and closing of sales will be onsite at the acute hospital, though some commoditized products can be supported and sold via remote technologies.
* Drive sales to achieve sales quota across Nursing Care product categories within assigned geography
* Collaborate with supply chain sales representatives and strategic accounts team to drive incremental revenue and achieve sales targets within the context of overall account strategy
* Identify, qualify, prepare, and execute effective sales strategies that maintain the existing base of business and support the close of competitive and revenue growth opportunities
* Build consultative relationships with clinicians, end users and supply chain while maintaining positive working relationships with Channel/Distribution and GPO partners
* Present proposals, negotiate pricing and effectively differentiate Cardinal Health's Nursing Care product offerings
* Complete in-servicing, including demonstrating product applications, functionality, and use -often on night and weekend shifts to meet customer needs
* Assist customers with backorders and other related service issues
* Effectively utilize and update sales tools to accurately address trends in existing base of business, create call strategies, and manage territory and strategic business plans
* Utilize data to analyze territory and effectively target accounts
* Effectively manage sales pipeline via CRM platform
* Maintain knowledge of the current industry/competitive landscape including, GPO's, healthcare economics, reimbursement, competitors, and competitive products etc.
* Attend and participate in sales meetings, training programs, conventions, and tradeshows as directed; overnight travel required, up to 1 week at a time
Qualifications:
* Bachelor's degree in related field, or equivalent work experience, preferred
* 2+ years documented sales success in a competitive, sophisticated environment (complex capital or tangible products including medical/surgical, copiers, payroll solutions, information systems) preferred
* Previous experience in a sales function preferred (B2B or Inside Sales)
* Proven track record of top sales achievement with experience in multilevel account management
* Strong computer acumen and business application
* Strong verbal, written and interpersonal communication skills
* Valid Driver's License
* Ability to travel within region up to 50%
* Excellence in process management and organizational agility
* Customer/Vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview
Anticipated pay range: $101,000- $104,000 (includes targeted variable pay)
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
* Medical, dental and vision coverage
* Paid time off plan
* Health savings account (HSA)
* 401k savings plan
* Access to wages before pay day with my FlexPay
* Flexible spending accounts (FSAs)
* Short- and long-term disability coverage
* Work-Life resources
* Paid parental leave
* Healthy lifestyle programs
Application window anticipated to close: 1/5/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Chicago Metro Area
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Auto-ApplyCase Management Coordinator - Field Illinois (Southwest Cook County, IL)
CVS Health job in Tinley Park, IL
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
This is a full-time telework position requiring 50-75% travel in Southwest Cook County Illinois.
Hours for this position are Monday-Friday 8:00a-5:00pm Central Time.
Position SummaryThe Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process.
The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources.
Key ResponsibilitiesEvaluation of Members: Through the use of care management tools and information/data review, conducts comprehensive evaluation of member's needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services.
Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate.
Coordinates and implements assigned care plan activities and monitors care plan progress.
Enhancement of Medical Appropriateness and Quality of Care: Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes.
Identifies and escalates quality of care issues through established channels.
Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs.
Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
Engages with colleagues in ongoing team meetings and offers peer mentoring/training.
Helps member actively and knowledgably participate with their provider in healthcare decision-making.
Monitoring, Evaluation and Documentation of Care: Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.
Required Qualifications2+ years experience in Behavioral Health, Social Services or appropriate related field equivalent to program focus.
Must be willing and able to travel 50-75% of the time in Southwest Cook County, Illinois.
Reliable transportation required.
Mileage is reimbursed per our company expense reimbursement policy.
Must have 2+ years of experience of electronic documentation experience and Microsoft Office applications.
Preferred QualificationsCase management and discharge planning experience.
Managed Care experience.
EducationBachelor's degree or non-licensed master level clinician required with either degree being in Behavioral Health or Human Services (Psychology, Social Work, Marriage and Family therapy, Counseling) Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$21.
10 - $44.
99This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 01/31/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Operations Manager (Outbound)
Elgin, IL job
Shift: Candidate must be flexible and commit to working 1st shift 3-4 days/week and 1-2 days/week 2nd/night shift (depending on business need) What Warehouse Operations contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
Job Summary
The Manager, Warehouse Operations Inbound oversees the building's inbound processing, including receiving, put away, and returns to achieve operational efficiency and safety. Through successful operational and people management, this job delivers on the business unit's short-term goals, improves profitability, and develops the business unit's warehouse talent. This job also responds to urgent customer needs or supply disruptions to ensure customer commitments are fulfilled.
Responsibilities
* Oversees daily inbound processing operations including receiving, put away, and returns. Ensures operations are in compliance to the business unit's standard operating procedures and implements operational changes cascaded from the Site Director.
* Directs people management processes for the warehouse, including staffing, training and development, and talent management for 30-70 staff. Recognizing the employees' diverse skillsets and levels of experience, provides motivational leadership and champions a culture of high performance, learning, and safety.
* Responds to disruptions in inbound processing and ensures that customer commitments are fulfilled. Communicates with Sales and Customer Service teams within the business unit to understand customer concerns and makes adjustments to operations and people resources in response.
* Manages all safety trainings and procedures for warehouse operations, ensuring that operations are in compliance with safety regulations and best practices. Applies knowledge of warehouse safety to continuously and proactively mitigate risks.
* Monitors performance and productivity metrics and reports on operational outcomes to Site Director.
Qualifications
* 8-12 years of experience, preferred
* Bachelor's degree in related field, or equivalent work experience, preferred
* Manhattan (WMS) experience, highly preferred
* Lean Six Sigma experience, preferred
What is expected of you and others at this level
* Manages department operations and supervises professional employees, front line supervisors and/or business support staff
* Participates in the development of policies and procedures to achieve specific goals
* Ensures employees operate within guidelines
* Decisions have a short term impact on work processes, outcomes and customers
* Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
* Interactions normally involve resolution of issues related to operations and/or projects
* Gains consensus from various parties involved
Anticipated salary range: $98,200 - $140,300 (Depending on experience)
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
* Medical, dental and vision coverage
* Paid time off plan
* Health savings account (HSA)
* 401k savings plan
* Access to wages before pay day with my FlexPay
* Flexible spending accounts (FSAs)
* Short- and long-term disability coverage
* Work-Life resources
* Paid parental leave
* Healthy lifestyle programs
Application window anticipated to close: 1/17/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Auto-ApplyAutomation Technician, Operations Maintenance (1st Shift)
Elgin, IL job
Shift: 6:00am - 4:30pm, Monday - Friday. Must have shift and weekend flexibility (depending on business need).
What Operations Maintenance contributes to Cardinal Health
Operations Management is responsible for strategic oversight and leadership direction within the Operations function.
Responsibilities:
Overseeing and maintaining an operational readiness of the AutoStore (AS) and SLAM at our fully automated locations.
Inventory and account for repair parts for the AS and SLAM
Ordering repair parts for the AS and SLAM as they are consumed.
Protecting and improving the value of Cardinal's assets and ensuring that ASRS and all supply line distribution equipment and systems including PSI, continue to perform their intended functions.
Implementing and managing the reliability-based maintenance function. This position also executes equipment inspection and monitoring programs; defines and implements maintenance best practices to improve overall mechanical equipment uptime; and continuously evaluates current maintenance, operations and reliability methods and implements changes to enhance effectiveness at increasing value-maximizing performance.
Monitoring operation and maintains ASRS equipment; robots, conveyors, and other mechanical and electrical equipment; reviewing logs as necessary to assure proper operation of equipment; responsible for reporting any problems/malfunctions on an as need/requested basis.
Performing preventive maintenance tasks when required per manufacturing standard and frequencies, utilizing a CMMS.
Overseeing repairs and PMs of ASRS equipment and implements frequency of repair and/or PM per manufactures recommendations, standards, and warranty compliance.
Ensuring the availability of an adequate inventory of tools and other supplies to operate the ASRS and all associated automation, including PSI.
Overseeing the activities of contractors working, operational demonstrations, or training sessions within the ASRS distribution work and the SLAM line.
Qualifications:
4+ years of experience working with commercial operating systems and general maintenance procedures, preferred
High School diploma, GED or equivalent, or equivalent work experience, preferred
2+ years of work order management preferred
Experience with electrical and electronic principles and industrial electronics
Able to complete training to become a PSI SLAM Line and Swisslog- Supper User and become proficient with: Ability to manually move robots and bins throughout system, Rescue robots from grid, Access, and ability to identify, diagnose, and resolve system issues using Autostore portal
Make repairs and adjustments to system (robots, ports, etc.) using Autostore portal
Ability to open tickets with PSI and Swisslog global helpdesk and help troubleshoot issues
Experience with Java, Microsoft, and C++ preferred
High familiarity with Autostore Console (ASC) preferred
What is expected of you and others at this level:
Applies extensive knowledge and company policies to complete a wide range of assignments
Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility
Takes the lead in effectively applying new processes and skills in accomplishing assignments
May provide technical guidance and training to others
Maintains appropriate licenses, training and certifications
Works on complex problems that require independent action and a high degree of initiative to resolve issue
Makes recommendation for new or revised processes and has a role on the implementation
Adheres to all quality guidelines
Works with minimal degree of supervision
Has latitude to make decisions in exceptional circumstances within established guidelines
Provides guidance to less experienced team members
May have team leader responsibilities but does not formally supervise
Anticipated hourly range: $25.00/hr. - $41.53/hr.
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle program
Application window anticipated to close: 12/28/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Auto-ApplyMedical Scribe
CVS Health job in Bellwood, IL
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Job description At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Company: Oak Street HealthTitle: Medical Scribe (Full-time in Primary Care Setting) Role DescriptionThe purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients.
Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.
Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider.
Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation.
In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding.
Scribes use this expertise to help providers identify and help close care gaps.
Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.
Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role.
This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.
Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe!Responsibilities• Documenting Patient Encounters ~ 80%• Joining the provider in the exam room to observe patient visits• Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam• Assigning appropriate CPT and ICD-10 codes• Preparing After Visit Summaries• Consulting with provider to ensure accurate and specific documentation• Clinical Documentation Improvement ~ 10%• Requesting and reviewing medical records• Leveraging Oak Street's population health tools to support clinical documentation improvement• Preparing for and supporting Daily Huddles and Clinical Documentation Reviews• Consulting with provider on clinical documentation opportunities• Administrative support for your provider and care team ~ 10%• Placing orders orders and referrals• Addressing tasks• Supporting the care team with additional responsibilities related to clinical documentation• Other duties as assigned What We're Looking ForKnowledge• Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]• Prior clinical experience, including shadowing and/or volunteering [strongly preferred]• Prior scribe or transcription experience [preferred but not required]Skills• Advanced listening and communication skills [required]• Strong computer literacy and ability to learn new technical workflows [required]• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]Abilities• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]• Ability to type 70+ words per minute [strongly preferred]• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]• Ability to be a self-starter within your role scope• Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.
) [required]• Ability to commit to at least 1 year in role (2+ is ideal) [required]• Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]• Compliance with hospital and Oak Street Health policies, including HIPAA [required]• US work authorization [required]BehaviorsWe strive for team members who represent our service standards and are:• Competent• Dependable• Inclusive• Seamless• Someone who embodies being 'Oaky'What does being 'Oaky' look like?• Radiating positive energy• Assuming good intentions• Creating an unmatched patient experience• Driving clinical excellence• Taking ownership and delivering results• Being relentlessly determined Anticipated Weekly Hours40Time TypeFull time Pay RangeThe Typical Pay Range For This Role Is$17.
00 - $31.
30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great Benefits For Great PeopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$17.
00 - $31.
30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 03/31/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Pharmacy Technician / Pharm Tech Apprenticeship
Elgin, IL job
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer experience.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with most valuable customers.
Operations
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $17 - $20.5 / Hourly
Analyst, Corporate Audit
CVS Health job in Northbrook, IL
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Position SummaryThe Analyst, Internal Audit will be a key member of the Internal Audit team and will participate in the execution of internal audits.
This role is responsible for basic auditing tasks including: developing audit objectives, documenting and evaluating critical controls, and implementing audit tests under the supervision of more experienced auditors.
CVS Health follows a 3 days in office (generally Tuesday, Wednesday, and Thursday) hybrid work model providing office-based colleagues the ability to flex between working in the office and working from home based on the work you need to accomplish.
By applying to this position, you understand that you will be considered for opportunities at these multiple locations: Cumberland, RI (Headquarters); Hartford, CT; Northbrook, IL; Scottsdale, AZ.
Should you accept a position, we will take your preferred work location into consideration and will attempt to accommodate.
Audit ExecutionEffectively perform and document audit activities in accordance with professional standards and the organization's audit methodology Execute testing and create work paper documentation Understand procedures, results and business impacts; and document and express such understanding in both written and verbal form Perform detail testing as defined by the test program to define, analyze and validate information Create clear and accurate documentation and workflows of business processes and testing results and exceptions Complete detail-level reviews of all test work prepared by more junior level audit team members Perform detail testing as defined by the test program to define, analyze and validate information Audit Team SupportMeets administrative reporting requirements and supports department initiatives Demonstrates a commitment to integrity and the company code of conduct, and a respect for diversity and inclusion Contribute to overall Internal Audit Department team norms to promote a positive environment and improve team effectiveness Required Qualifications0-2 years prior experience in a relevant accounting or auditing role/internship position Ability to travel up to 10%Preferred Qualifications1-2 years prior experience in a relevant accounting or auditing role/internship position Prior experience, including internship experience, working in public accounting, a large corporation and/or in related fields (e.
g.
, Health Care, Insurance, etc.
) Professional designations such as CPA, CIA, CISA, etc.
, measured progress in achieving such designations Experience demonstrating critical thinking and analytical ability Good teamwork and collaboration skills Solid meeting management and written communication skills Regular and reliable attendance EducationBachelor's degree in a relevant field such as Accounting, Information Technology, Finance, etc.
Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$43,888.
00 - $93,574.
00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 01/10/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Contracts Senior Manager, Enterprise Procurement Contracts
CVS Health job in Northbrook, IL
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Hybrid Work Model**
**The Contracts Senior Manager is required to report to the office every Tuesday and Wednesday each week and two Thursdays per month. This role will also be filled in Woonsocket, RI or other approved Hub (Hartford, CT, etc.)**
**Job Description**
As an Enterprise Procurement Contracts Senior Manager, you will be responsible for supporting the CVS Health enterprise in drafting, negotiating, and finalizing IT and Non-IT deals and contractual documents for the purchase of all categories and commodities of non-merchandise goods and services. You will perform these tasks in accordance with corporate contract and purchasing policies. In this role, you will also lead and/or represent Enterprise Procurement on project teams that include or report to CVS senior leadership and are tasked with facilitating enterprise-wide strategic initiative projects, proposing and executing enterprise-wide savings initiatives, communicating and enforcing both internally and externally CVS policy as well as regulatory requirements, meeting and exceeding business goals, supporting supplier diversity among CVS vendors and within the enterprise, and supporting CVS growth strategy by leading supplier integration efforts related to CVS mergers and acquisition transactions driving CVS growth and synergy opportunities.
As an Enterprise Procurement Contracts Senior Manager, you will:
+ Draft, prepare and review contract documents in accordance with established company policies and procedures designed to minimize potential exposure while maximizing benefits.
+ Negotiate all key terms of a variety of contract documents, including but not limited to Legal and business terms to provide the appropriate level of risk mitigation as well as value for the enterprise.
+ Analyze all contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedures and requirements.
+ Perform work on special projects as assigned by management with direct line of sight to senior leadership. Implement change and lead larger projects by managing larger group of Contract Analysts to effectuate progress for highly visible engagements.
+ Effectively communicate the importance and intent of all required terms and conditions to both internal and external stakeholders which is crucial to success in this role.
+ Regularly communicate with internal team members and business partners to draft and negotiate pertinent provisions and accurately memorialize specific terms and conditions into appropriate scopes of work, service level agreements, financial incentives, turn-around-times or similar documents.
+ Interact consistently with key CVS subject matter experts from areas such as Legal, Sourcing (both IT and Non-IT), Global Security, Information Governance, Risk Management, Privacy, Tax, various Finance areas i.e. IT Finance, FP&A, External Reporting among others) to ensure all current policies and procedures are reflected in contract documents and vendor communications.
+ Partner with Sourcing colleagues to support development of RFP requests by providing the necessary contractual documentation for participants to review as components of the exercise. Answer questions posed by participants' legal counsel in the course of RFP negotiations and ensure problematic provisions are introduced to business leaders as key focal points of internal consideration when determining awards.
+ Act as the key point of contact and communication between Legal, finance, senior leadership, and business teams as well as the vendor concerning status and resolution of escalated contract issues and disputes that cannot be resolved at the Negotiator level.
+ Mentor and guide staff where appropriate to drive continuous improvement. Actively support the development of individuals and the team through appraisal, development planning coaching and mentoring.
+ Collaborate with other staff to maintain Enterprise Procurement Process Manual and templates: manages changes to the current Enterprise Procurement Process Manual and templates working directly with other internal stakeholders as necessary.
+ Accurately and comprehensively identify contractual risks and associated dangers (e.g,, limitation of liability, waiver of consequential damages, etc.) for purposes of escalation to Senior Leadership to properly investigate and advise various levels of CVS management on contractual issues thoroughly.
+ Work with various areas of the company Legal, Sourcing (both IT and Non-IT), Information Technology Security Team, Risk Management Dept., Privacy Legal Team, Vendor Assessment Team, Compliance Dept., Internal Audit Dept., Tax Dept., various Finance areas i.e. IT Finance, FP&A, External Reporting to discuss new developments warranting inclusion in contract templates. Lead discussions and revisions to contract language reflecting new requirements and finalize new contract template documents through appropriate internal subject matter experts.
+ Routinely participate in presentations, webinars and roundtable discussions to engage and educate business departments enterprise-wide to promote compliance with Corporate Purchasing and Contracts Policies.
+ Demonstrate established proficiency utilizing all evolving technological tools (e.g., Microsoft Office, Word, Excel, PowerPoint, SAP/Ariba Procure to Pay Suite of Applications i.e. eSourcing, Ariba Contract Management and Ariba Buyer, Skype for Business, Level 3 Webex etc.) to streamline daily tasks and communications.
+ Act as a subject matter expert when presenting to Senior Leadership on complex deal concepts and non-standard provisions requiring executive approval.
+ Act as initial liaison with business units in compliance efforts to enforce adherence to Corporate Contract and Purchasing policies.
+ Manage multiple high visibility, high priority contracts/projects on a regular basis and closeout a variety of initiatives expeditiously with minimal oversight
+ Work both independently/autonomously and as part of a team to identify and analyze unique contractual relationships and craft terms to best fit the business relationship and protect CVS.
*Required Qualifications:
+ 7+ years of related contract negotiations experience
+ 7+ years reviewing, editing and drafting contractual terms and conditions
+ 7+ years professional experience with Microsoft Office
+ Ability to prioritize multiple tasks & high volume of contractual negotiations simultaneously
+ Experience advising senior leadership in a corporate environment
***** Preferred Qualifications
+ Experience as a recurring user of Ariba Contract Management platform (or similar tool) is highly preferred.
+ Certified Commercial Contracts Manager (CCCM) is a plus
+ Experience negotiating non-merchandise/indirect commodity purchases of goods and/or services deals/contracts is preferred
***** Education
+ Verifiable Bachelor's degree from an accredited four year college or university required.
+ Master's degree and/or JD are both highly desired.
**Pay Range**
The typical pay range for this role is:
$75,400.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 01/05/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Utilization Management Physician Reviewer-FT
CVS Health job in Homewood, IL
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Job Profile SummaryThe Utilization Management Physician Reviewer ensures timely and clinically sound coverage determinations for inpatient and outpatient services using evidence-based criteria, clinical judgment, and organizational policies.
This role collaborates with internal and external care teams to recommend appropriate care and maintain compliance with CMS and payer guidelines.
Responsibilities include reviewing service requests, documenting decisions, participating in quality improvement initiatives, and supporting care coordination efforts.
Candidates must be licensed MDs or DOs with 3-5 years of clinical experience, including at least one year in utilization management for Medicare or Medicaid populations.
Strong communication, managed care expertise, and attention to detail are essential for success.
Role Description: The Utilization Management Physician Reviewer-FT role is responsible for provisioning accurate and timely coverage determinations for inpatient and outpatient services by applying utilization management (UM) criteria, clinical judgment, and internal policies and procedures.
Regardless of the final determination, the Physician Reviewer is responsible for ensuring medically appropriate care is recommended to the patient and their care team, which may require coordination with internal and external parties including, but not limited to requesting providers, external UM and case management staff, internal transitional care managers, employed primary care providers, and regional medical leaders.
We strive for clinical excellence and ensuring our patients receive the right care, in the right setting, at the right time.
Core Responsibilities:Review service requests and document the rationale for the decision in easy to understand language per organizational policies and procedures and industry standards; types of requests include but not limited to: Acute, Post-Acute, and Pre-service (Expedited, Standard, and Retrospective) Use evidence-based criteria and clinical reasoning to make UM determinations in concert with an enrollee's individual conditions and situation.
The organization does not solely make authorization determinations based on criteria, but uses it as a tool to assist in decision making.
Work collaboratively with the Transitional Care and PCP care teams to drive efficient and effective care delivery to patients Maintain knowledge of current CMS and MCG evidence-based guidelines to enable UM decisions Maintain compliance with legal, regulatory and accreditation requirements and payor partner policies Participate in initiatives to achieve and improve UM imperatives; for example, participate in committees or work-groups to help advance UM efforts and promote a culture of continuous quality improvement Assist in formal responses to health plan regarding UM process or specific determinations on an as-needed basis Adhere to regulatory and accreditation requirements of payor partners (e.
g.
, site visits from regulatory & accreditation agencies, responses to inquiries from regulatory and accreditation agencies and payor partners, etc.
) Participate in rounding and patient panel management discussions as required Fulfill on-call requirement, should the need arise Other duties, as required and assigned What are we looking for?A current, clinical, in good standing, unrestricted license to practice medicine (NCQA Standard) Graduate of an accredited medical school.
M.
D.
or D.
O.
Degree is required.
(NCQA Standard) Experience: 3-5 years of clinical practice in a primary care setting with at least one year experience providing Utilization Management services to a Medicare and/or Medicaid line of business Excellent verbal and written communication skills Deep understanding of managed care, risk arrangements, capitation, peer review, performance profiling, outcome management, care coordination, and pharmacy management Strong record of continuing education activities (relevant to practice area and needed to maintain licensure) Demonstrated understanding of culturally responsive care Proven organizational and detail-orientation skills Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$174,070.
00 - $374,920.
00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 07/28/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Patient Relations Analyst
CVS Health job in Streamwood, IL
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Title: Patient Relations AnalystCompany: Oak Street HealthRole Description:The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to educate patients about Medicare programs, resources, and affordable insurance coverage options available to them in order to increase patient access to care and retention.
Patient Relations Analysts (PRAs) are an integral part of the Oak Street Health care team.
Patient Relations Analysts are the insurance experts at each clinic and advocate for patients by helping them navigate through insurance options and bills.
They are also a resource to the care team and outreach team for questions regarding medicare and eligibility.
Patient Relations Analysts are daily key players, particularly during Medicare's Open Enrollment, ensuring that our patients are informed of all their options surrounding Medicare.
The Patient Relations Analysts will report to the Associate Patient Relations Manager or Practice Manager.
Responsibilities:Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan Serve as internal resource in the clinic on insurance questions for providers and staff Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient) Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage Manage the welcome visit and orientation process for new Oak Street Health patients Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs Support the clinic management team on operational activities as needed, including scheduling and billing Provide exceptional customer service Foster patient engagement through the design and execution of events, including center tours Other duties as assigned What we're looking for Required Qualifications:Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
US work authorization Strongly Preferred Qualifications:Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics Preferred Qualifications:Experience with helping patients or customers understand their insurance coverageA passion for working with others to create an unmatched patient experiencesA problem-solving orientation and a flexible and positive attitude Sales background preferred Experience with and a supportive attitude toward our patient population of older adults CRM experience a plus Bachelor degree preferred, or equivalent experience Experience helping patients navigate the health care system, especially related to Medicare and Managed CareAnticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$21.
10 - $44.
99This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 05/29/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Medical Supply Delivery and Installation Technician- Part Time
Aurora, IL job
Pay rate: $22.50 per hour Bonus eligible: No Benefits: 401k Contributions, Paid Time Off, Access to wages before pay day with my FlexPay Application window anticipated to close: 12/01/2025 *if interested in opportunity, please submit application as soon as possible.
Part time: 18-22 hours/week
Location: (onsite) 2353 Prospect Dr, Aurora, IL 60502
Shift/Schedule:
* 2-3 days per week, 8-10 hrs/day.
* Consistently work up one or two weekend day2 per week, Saturday or Sunday.
Medical Supply Delivery and Installation Technician, Depot (Operations), PTE
Technological innovations are pushing the boundaries of home-based healthcare. A new business within Cardinal Health, VelocareTM, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country.
What Depot Operations contributes to VelocareTM
Velocare relies on small-format facilities to operate our distributed supply chain solution and this role is responsible for performing and controlling a combination of manual and automated actions necessary for receiving, storage, and delivery of products to the customer location. Other functions performed include receiving, picking, packing, transporting (with fleet vehicle), deliveries and inventory management tasks, etc. Join a team that is fast-paced, people-oriented, values integrity and is growing nationally.
Responsibilities
* Deliver medical equipment using company transit van (non-CDL) to hospital customer locations (primarily the home of the hospital patient), and notify delivery status
* Show empathy and compassion for customers/patients in every situation
* Load and unload packages and products from vehicles to the home
* Perform minor technical installation and de-installation in the home, and will troubleshoot technology in the home as the customer requires
* Maintain vehicles in proper working condition, proper cleanliness, minor maintenance tasks, and may perform minor roadside repairs
* Utilize handheld tablets for navigation and reporting status changes and inventory updates
* Will hold self and associates accountable for conducting work in a safe manner, and assist in ensuring that depot personnel have safe, efficient equipment and vehicles to perform delivery functions and provide support for a culture that strives toward continuous improvement in operations and in Environmental, Health and Safety
* Ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints and inquiries related to shipment of medical products and stock-on-hand
* Conduct equipment cleaning procedures at the Depot as volume demands require on various durable medical equipment
* Will satisfactorily complete training and be responsible for Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities
* Support and contribute in the development and implementation of innovative modifications to processes in order to improve the quality of service to our customers
* Will comply with vaccinations and background checks as required by the hospital customer
Qualifications
* High school diploma, GED or equivalent, or equivalent work experience, preferred
* Must hold a valid driver's license and have a good driving record
* Prior delivery driving experience a plus
* Ability to lift containers weighing up to 75 pounds
* Comfortable driving in all weather conditions during day or night hours
* Ability to sit, stand, be mobile and operate a vehicle for extended periods of time
* Strong customer service and communication skills
* Flexibility to work various shifts or overtime as needed
* Ability to use computers and tablets, and conduct minor technology installation and troubleshooting
* Healthcare experience beneficial
* Subject to customer requirements, vaccinations (including Influenza, MMR and Hepatitis B) or a legitimate accommodation, will be required.
What is expected of you and others at this level
* Applies acquired knowledge and skills to complete standard tasks
* Readily learns and applies new information and methods to work in assigned area
* Maintains appropriate licenses, training, vaccinations, and certifications
* Works on routine assignments that require some problem resolution
* Works within clearly defined standard operating procedures and/or scientific methods
* Adheres to all quality guidelines
* Works under moderate degree of supervision
* Work typically involves regular review of output by work lead or supervisor
* Refers complex unusual problems to supervisor
* Assumes the best in teammates and is a team player in the depot environment
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Auto-ApplyLead Director, Transformation Initiatives
CVS Health job in Northbrook, IL
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Lead Director, Transformation Initiatives role will provide the business support for technology solutions in four key stakeholder areas of PBM program management Finance, IT, Sales, Legal and Underwriting. The candidate will provide leadership and day to day guidance for the program functionality, quality, and change management in support of large capital investments in the Finance business area. This individual will need to posses a strong technical background to guide the strategic vision and successful product positioning for supporting business process and technology change focused on financial, contract, and operational governance to mitigate financial loss due to errors in the translation between sales intent, contracting, and billing activities.. This individual will drive risk mitigation and management strategies by ensuring alignment of capital development activity within the overall finance program and legal and billing business processes.
**Required Qualifications**
+ 10 years of work in finance, strategic transformation, or technology development
**Preferred Qualifications**
+ Strong stakeholder management and influence across business, finance, and technology; effective in matrixed, regulated enterprises.
+ End-to-end ownership of readiness and adoption for at least two major platform releases
+ Experience in healthcare industry, including health insurance, PBM or pharmacy services
+ Experience with process improvement methodologies such as Lean Six Sigma
+ PMP certification
+ Experience with highly complex, inter-connected systems and business processes
**Education**
Bachelor's Degree or equivalent experience
**Pay Range**
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 01/12/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Pharmacy Manager - Sign-On Bonus Available
Chicago, IL job
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
Job Responsibilities:
Patient Experience
Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.
Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
Operations
Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
Reviews, interprets, and accurately dispenses prescribed medications, as required.
Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.
Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
Collaborates with Store Manager to define and develop new strategic business opportunities.
Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity
Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.
Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.
Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services
Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines
Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.
Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)
People & Performance Management
Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.
Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.
Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.
Training & Personal Development
Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.
Completes education credits and training, including learning modules, as required by the Company
Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.
Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
Business Performance Management
Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.
Business Planning
Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community
Basic Qualifications
BS in Pharmacy or Pharm D Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent).
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).
About Walgreens
Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Preferred Qualifications
Supervisory experience planning, organizing, and directing the work of pharmacy staff.
At least 6 months pharmacy experience with Walgreen Co.
An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)
An Equal Opportunity Employer, including disability/veterans
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Pharmacy Manager $5,565.00-$6,119.40 Bi-Weekly
Medical Scribe (Polish Bilingual)
CVS Health job in Harwood Heights, IL
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Medical Scribe (Polish Bilingual) The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients.
Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.
Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider.
Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation.
In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding.
Scribes use this expertise to help providers identify and help close care gaps.
Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.
Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role.
This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.
Responsibilities:Documenting Patient Encounters ~ 80%Joining the provider in the exam room to observe patient visits Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam Assigning appropriate CPT and ICD-10 codes Preparing After Visit SummariesConsulting with provider to ensure accurate and specific documentation Clinical Documentation Improvement ~ 10%Requesting and reviewing medical records Leveraging Oak Street's population health tools to support clinical documentation improvement Preparing for and supporting Daily Huddles and Clinical Documentation ReviewsConsulting with provider on clinical documentation opportunities Administrative support for your provider and care team ~ 10%Placing orders and referrals Addressing tasks Supporting the care team with additional responsibilities related to clinical documentation Other duties as assigned What we're looking for KnowledgeKnowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]Prior clinical experience, including shadowing and/or volunteering [strongly preferred]Prior scribe or transcription experience [preferred but not required]SkillsAdvanced listening and communication skills [required]Strong computer literacy and ability to learn new technical workflows [required]Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]AbilitiesAbility to adapt to new workflows and to quickly learn new concepts and skills [required]Ability to type 70+ words per minute [strongly preferred]Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]Ability to be a self-starter within your role scope Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.
) [required]Ability to commit to at least 1 year in role (2+ is ideal) [required]Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]Compliance with hospital and Oak Street Health policies, including HIPAA [required]US work authorization [required]Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$17.
00 - $31.
30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 02/28/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.