Front Desk Associate CycleBar Southwest Plaza, Littleton, CO
Front desk associate job at CycleBar
Dynamic CycleBar Southwest Plaza studio in Littleton, CO is seeking a motivated sales minded individuals excited about fitness and lifestyle. Base hourly pay plus VERY LUCRATIVE COMMISSION STRUCTURE. Our Sales Lead is passionate about fitness and delivering a superior experience. They prioritize driving sales and revenue within the studio.
Associates are responsible for meeting studio sales goals, membership renewals and ancillary service, in-club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner, national sales director, and the support of a CycleBar Experience team, Associates must exemplify leadership qualities in all areas of the business. Associates must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. Associates are rooted in hospitality and upholds our Mission of fueling energetic communal experience.
Requirement:
1+ years of retail/service sales or fitness sales experience.
Confident in generating personal sales and training Sales Reps in sales.
Ability to manage and drive 2 revenue streams: memberships and retail.
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment.
Ability to recognize areas of improvement and make changes using good judgment.
An affinity and passion for fitness.
Solid writing and grammar skills.
Highly organized, proficient in data management, ability to prioritize and meet deadlines.
Professional, punctual, reliable and neat.
Strong attention to detail and accuracy.
Trustworthy and ability to handle confidential information.
Ability to work harmoniously with co-workers, clients and the general public.
Proficiency with computers and Studio software.
Duties:
Membership sales
Maintain cleanliness and organization of the Studio
Any other duties as assigned Responsible for the acquisition of new members and the retention of existing members
Conversion of non-membership based users to membership base
Build rapport and lasting relationships with prospective and current members. Embrace hospitality and drive the CycleBar Culture
Working with General Manager and Studio Owner on setting Monthly, weekly, and daily targets for meeting goals
Driving Referral business through ambassadorship
Compensation & Benefits:
This position offers competitive hourly + VERY LUCRATIVE COMMISSION STRUCTURE
Commission paid on sales
Complimentary CycleBar Classes at Studio
Company Overview:
CycleBar is the world's first and only Premium Indoor Cycling™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Office Agent- FT
Carmel-by-the-Sea, CA jobs
Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Click here to spend a ‘day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills
Ability to stand for long periods of time.
Wage range of $21 to $22.50 per hour
Must be able to work weekends & holidays
Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!
Front Door Security/Greeting Associate
Santa Monica, CA jobs
Join the movement! Erewhon market is trailblazing in the health and wellness industry, and we're rapidly expanding! Our culture comes from unstoppable leaders, inspiring staff, and the best food and wellness products on the planet. 10+ locations and growing.
What we offer:
* $22 - $26 / hour (based on experience)
* 50% off organic meals daily
* 20% off in-store purchases
* Bonuses and sales rewards (for some departments)
* HUGE opportunities for career growth
* 401k with 4% match, Paid Vacation, Health Benefits and much more…
What You Will Do:
* Greet and assist customers
* Provide a presence at the front entry that will deter theft by engaging with customers
* Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise
* Keeps our team members and customers safe by identifying and resolving safety concerns
* Respond to alerts urgently to check receipts, recover unpaid merchandise in compliance with Company policies and procedures
* Respond to any suspicious activity
* Uses de-escalation tactics to limit disruptions in the store
* Maintain detailed records of security incidents and report them to the appropriate store management
* Collaborate with store management to investigate security incidents
* Other duties as assigned by management
What You Will Bring:
* At least 1 year of experience as a front door security employee
* Good communication skills and the ability to work in a fast paced, team environment
* Ability to work flexible hours, including nights and weekends.
* Store attention to detail and situational awareness
* Ability to remain calm and composed in high-pressure environments/situations
* Ability to stand and walk to extended periods of time
Erewhon has many opportunities for career development and growth as we expand across Southern California with ten current stores (Beverly Hills, Calabasas, Culver City, Grove (Fairfax), Manhattan Beach, Pasadena, Santa Monica, Silver Lake, Studio City, and Venice).
Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
By applying, you agree to Erewhon's Notice of Collection policy and all its terms and conditions: *************************************************************
Front Desk Attendant
Englewood, NJ jobs
SPORTIME owns and operates 18 tennis, pickleball, sports, camp and fitness clubs across NYS, including sites across Long Island, in Westchester, Manhattan, the Capital Region and New Jersey. Several of these locations currently feature both dedicated and/or “blended” pickleball courts, and offer court-time, instruction and related programs. SPORTIME is in the active process of creating and scaling its new pickleball division, the purpose of which is to own or lease, and operate, dedicated indoor and outdoor pickleball sites in our current markets and in others nearby.
JOB SUMMARY:
To oversee front desk and assist members and prospects on the phone and in person and to greet members and ensure that they receive a 5 Star member experience while at the club.
RESPONSIBILITIES:
Establish and maintain 5 star rapports with all members and guests entering and exiting the club as well as via phone and any other contact.
Competency in all functions of APTUS including Scheduler, POS, shift reconciliations, member statements and notes, Member check-in, etc.
Telephone message competence: recording clear, correct messages and discerning importance (timeliness) of calls. Familiar with Broadview phone system including voicemail
Responsible to make absolutely certain that closing procedures are followed each night
Towel supply laundered, dried, replenished and monitored.
Maintain neat and well-stocked work area for efficient desk operation and customer service
Assist with courtesy calls and balance due
Answers incoming telephone calls and transfer them to the appropriate party
Schedule court reservations, private lessons
Develop and maintain cooperative work relationships with others
Complete daily reports and any special projects as assigned
Knowledge, Skills and Abilities:
High school Diploma or equivalent
Demonstrated knowledge of SPORTIME programs, services, policies and procedures
Ability to explain all lessons, programs, memberships and promotions to prospective and existing members
Excellent guest service skills
Solid computer skills (Microsoft applications) a MUST
Ability to listen to and understand information
Ability to communicate verbally and in writing so that others will understand
Ability to work under pressure
Ability to multi-task
Ability to keep information confidential
Ability to develop constructive and cooperative working relationships with others and maintaining them over time.
COMPENSATION: $18.00 - $20.00 per hour
SCHEDULE: Part-time, with weeknight and weekend availability.
BENEFITS:
Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases.
401k Plan with employer match - Employees are eligible to enroll in Sportime's 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old.
Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law.
Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly.
Auto-ApplyFront Desk Associate/Cashier - Dallas
Dallas, TX jobs
Essential Duties & Responsibilities:
Front Desk/Cashier:
Build strong customer relationships by providing time efficient, friendly service.
Identify correct price of merchandise & ring transactions using the store's point of sale system.
Process payment by cash, check, credit card, gift cards, etc.
Issue receipts, refunds, credits & change due to customers.
Process merchandise returns and exchanges.
Calculate payments received & reconcile with total sales & items.
Ensure integrity of customer information as outlined in the companies Protecting Customer Information Policy, including company passwords and access codes.
Ensure customer profiles are complete and not duplicated.
Perform merchandise look-ups, transfers & charge sends for stylists.
Pull special orders, as needed.
Re-ticketing: ensure accurate and timely completion of required tag, place merchandise on reticket bar for processing.
Assist with returning non-purchased merchandise to proper floor location.
Maintain front desk supplies, ensure area is organized at all times.
Ensure consistent email communication and follow up.
Maintain professional & supportive relationship with stylists, fellow team members as well as with all locations.
Provide event support, gift card and goody bag preparation.
Maintain a fashionably styled personal appearance.
Assist with recurring physical inventory.
Customer Service
Answer/direct calls pleasantly and promptly.
Greet & acknowledge all customers promptly to ensure a positive experience.
Use client's last name frequently.
Answer customers' questions & provide information on procedures & policies in positive manner.
Address customer complaints & immediately refer to a member of management.
Constantly engage all waiting customers in conversation (i.e. waiting for transactions to be processed, alterations/holds/special orders pick-up, etc.)
Ensure customers waiting time is minimal. If time is progressing, seek to get any issue resolved quickly and seamlessly, while ensuring customer is constantly engaged and unaware of any concerns or extended time.
Offer to contact the customer's "regular or preferred" stylist. If the customer does not have one, ensure they have connected with a stylist.
Offer customers carry-out service at completion of transaction.
Bag, box, gift wrap merchandise to the highest level of appearance & care.
Special projects and other duties as assigned.
Qualifications:
Retail experience required, experience in a luxury environment preferred.
Sense of urgency, self-starter and motivated attitude.
Excellent organizational skills and ability to prioritize tasks.
High level of attention to detail.
Excellent interpersonal communication skills.
Strong customer service skills.
Basic computer skills.
Willingness and ability to work a flexible schedule for a retail business, including Saturdays, evening store events, etc.
Physical Demands:
Speaking/Hearing: Ability to communicate information to customers
Standing: Remain upright on feet for sustained periods of time.
Walking: Ability to move throughout the store.
Flexibility including bending, stretching and lifting.
Ability to lift up to 30 pounds, ability to move/carry product.
Visual acuity to perform an activity such as viewing a computer terminal
Use of hands and fingers to handle or feel.
Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyFRONT DESK ASSOCIATE/CASHIER - DALLAS
Dallas, TX jobs
Job Description
Essential Duties & Responsibilities:
Front Desk/Cashier:
Build strong customer relationships by providing time efficient, friendly service.
Identify correct price of merchandise & ring transactions using the store's point of sale system.
Process payment by cash, check, credit card, gift cards, etc.
Issue receipts, refunds, credits & change due to customers.
Process merchandise returns and exchanges.
Calculate payments received & reconcile with total sales & items.
Ensure integrity of customer information as outlined in the companies Protecting Customer Information Policy, including company passwords and access codes.
Ensure customer profiles are complete and not duplicated.
Perform merchandise look-ups, transfers & charge sends for stylists.
Pull special orders, as needed.
Re-ticketing: ensure accurate and timely completion of required tag, place merchandise on reticket bar for processing.
Assist with returning non-purchased merchandise to proper floor location.
Maintain front desk supplies, ensure area is organized at all times.
Ensure consistent email communication and follow up.
Maintain professional & supportive relationship with stylists, fellow team members as well as with all locations.
Provide event support, gift card and goody bag preparation.
Maintain a fashionably styled personal appearance.
Assist with recurring physical inventory.
Customer Service
Answer/direct calls pleasantly and promptly.
Greet & acknowledge all customers promptly to ensure a positive experience.
Use client's last name frequently.
Answer customers' questions & provide information on procedures & policies in positive manner.
Address customer complaints & immediately refer to a member of management.
Constantly engage all waiting customers in conversation (i.e. waiting for transactions to be processed, alterations/holds/special orders pick-up, etc.)
Ensure customers waiting time is minimal. If time is progressing, seek to get any issue resolved quickly and seamlessly, while ensuring customer is constantly engaged and unaware of any concerns or extended time.
Offer to contact the customer's "regular or preferred" stylist. If the customer does not have one, ensure they have connected with a stylist.
Offer customers carry-out service at completion of transaction.
Bag, box, gift wrap merchandise to the highest level of appearance & care.
Special projects and other duties as assigned.
Qualifications:
Retail experience required, experience in a luxury environment preferred.
Sense of urgency, self-starter and motivated attitude.
Excellent organizational skills and ability to prioritize tasks.
High level of attention to detail.
Excellent interpersonal communication skills.
Strong customer service skills.
Basic computer skills.
Willingness and ability to work a flexible schedule for a retail business, including Saturdays, evening store events, etc.
Physical Demands:
Speaking/Hearing: Ability to communicate information to customers
Standing: Remain upright on feet for sustained periods of time.
Walking: Ability to move throughout the store.
Flexibility including bending, stretching and lifting.
Ability to lift up to 30 pounds, ability to move/carry product.
Visual acuity to perform an activity such as viewing a computer terminal
Use of hands and fingers to handle or feel.
Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
FRONT DESK ASSOCIATE/CASHIER - HOUSTON
Houston, TX jobs
Job Description
Essential Duties & Responsibilities:
Front Desk/Cashier:
Build strong customer relationships by providing time efficient, friendly service.
Identify correct price of merchandise & ring transactions using the store's point of sale system.
Process payment by cash, check, credit card, gift cards, etc.
Issue receipts, refunds, credits & change due to customers.
Process merchandise returns and exchanges.
Calculate payments received & reconcile with total sales & items.
Ensure integrity of customer information as outlined in the companies Protecting Customer Information Policy, including company passwords and access codes.
Ensure customer profiles are complete and not duplicated.
Perform merchandise look-ups, transfers & charge sends for stylists.
Pull special orders, as needed.
Re-ticketing: ensure accurate and timely completion of required tag, place merchandise on reticket bar for processing.
Assist with returning non-purchased merchandise to proper floor location.
Maintain front desk supplies, ensure area is organized at all times.
Ensure consistent email communication and follow up.
Maintain professional & supportive relationship with stylists, fellow team members as well as with all locations.
Provide event support, gift card and goody bag preparation.
Maintain a fashionably styled personal appearance.
Assist with recurring physical inventory.
Customer Service
Answer/direct calls pleasantly and promptly.
Greet & acknowledge all customers promptly to ensure a positive experience.
Use client's last name frequently.
Answer customers' questions & provide information on procedures & policies in positive manner.
Address customer complaints & immediately refer to a member of management.
Constantly engage all waiting customers in conversation (i.e. waiting for transactions to be processed, alterations/holds/special orders pick-up, etc.)
Ensure customers waiting time is minimal. If time is progressing, seek to get any issue resolved quickly and seamlessly, while ensuring customer is constantly engaged and unaware of any concerns or extended time.
Offer to contact the customer's "regular or preferred" stylist. If the customer does not have one, ensure they have connected with a stylist.
Offer customers carry-out service at completion of transaction.
Bag, box, gift wrap merchandise to the highest level of appearance & care.
Special projects and other duties as assigned.
Qualifications:
Retail experience required, experience in a luxury environment preferred.
Sense of urgency, self-starter and motivated attitude.
Excellent organizational skills and ability to prioritize tasks.
High level of attention to detail.
Excellent interpersonal communication skills.
Strong customer service skills.
Basic computer skills.
Willingness and ability to work a flexible schedule for a retail business, including Saturdays, evening store events, etc.
Physical Demands:
Speaking/Hearing: Ability to communicate information to customers
Standing: Remain upright on feet for sustained periods of time.
Walking: Ability to move throughout the store.
Flexibility including bending, stretching and lifting.
Ability to lift up to 30 pounds, ability to move/carry product.
Visual acuity to perform an activity such as viewing a computer terminal
Use of hands and fingers to handle or feel.
Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Front Desk Associate/Cashier - Houston
Houston, TX jobs
Essential Duties & Responsibilities:
Front Desk/Cashier:
Build strong customer relationships by providing time efficient, friendly service.
Identify correct price of merchandise & ring transactions using the store's point of sale system.
Process payment by cash, check, credit card, gift cards, etc.
Issue receipts, refunds, credits & change due to customers.
Process merchandise returns and exchanges.
Calculate payments received & reconcile with total sales & items.
Ensure integrity of customer information as outlined in the companies Protecting Customer Information Policy, including company passwords and access codes.
Ensure customer profiles are complete and not duplicated.
Perform merchandise look-ups, transfers & charge sends for stylists.
Pull special orders, as needed.
Re-ticketing: ensure accurate and timely completion of required tag, place merchandise on reticket bar for processing.
Assist with returning non-purchased merchandise to proper floor location.
Maintain front desk supplies, ensure area is organized at all times.
Ensure consistent email communication and follow up.
Maintain professional & supportive relationship with stylists, fellow team members as well as with all locations.
Provide event support, gift card and goody bag preparation.
Maintain a fashionably styled personal appearance.
Assist with recurring physical inventory.
Customer Service
Answer/direct calls pleasantly and promptly.
Greet & acknowledge all customers promptly to ensure a positive experience.
Use client's last name frequently.
Answer customers' questions & provide information on procedures & policies in positive manner.
Address customer complaints & immediately refer to a member of management.
Constantly engage all waiting customers in conversation (i.e. waiting for transactions to be processed, alterations/holds/special orders pick-up, etc.)
Ensure customers waiting time is minimal. If time is progressing, seek to get any issue resolved quickly and seamlessly, while ensuring customer is constantly engaged and unaware of any concerns or extended time.
Offer to contact the customer's "regular or preferred" stylist. If the customer does not have one, ensure they have connected with a stylist.
Offer customers carry-out service at completion of transaction.
Bag, box, gift wrap merchandise to the highest level of appearance & care.
Special projects and other duties as assigned.
Qualifications:
Retail experience required, experience in a luxury environment preferred.
Sense of urgency, self-starter and motivated attitude.
Excellent organizational skills and ability to prioritize tasks.
High level of attention to detail.
Excellent interpersonal communication skills.
Strong customer service skills.
Basic computer skills.
Willingness and ability to work a flexible schedule for a retail business, including Saturdays, evening store events, etc.
Physical Demands:
Speaking/Hearing: Ability to communicate information to customers
Standing: Remain upright on feet for sustained periods of time.
Walking: Ability to move throughout the store.
Flexibility including bending, stretching and lifting.
Ability to lift up to 30 pounds, ability to move/carry product.
Visual acuity to perform an activity such as viewing a computer terminal
Use of hands and fingers to handle or feel.
Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyMorning Shift Front Desk Associate
Irving, TX jobs
Row House is currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand!Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment. Row House delivers this full body work out through an encouraging inclusive community of members and staff. POSITION DESCRIPTION:The purpose of the Front Desk Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.
THIS POSITION IS FOR MORNING SHIFTS AT 4:45AM - 10AM, BUT WE ARE FLEXIBLE
REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships and retail
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
Daily and/or occasional travel to neighboring businesses may be required.
RESPONSIBILITIES:
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm first time classes
Manage the front desk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Ensure studio is clean and tidy
Other duties as assigned
Position can be in Keller, Irving and/or Las Colinas
COMPENSATION & PERKS:
Competitive base based on experience
Free or discounted studio memberships
Commission paid on sales
Leave the stuffy clothes behind, it's all leggings and shorts here!
Opportunity for bonus based on performance
Opportunities for growth within the studios, including additional sales and management opportunities
Broaden your fitness expertise with a hot, new concept that is taking the indoor rowing industry by storm. Row House is rapidly expanding and seeking rock star coaches, leadership-driven general managers, and performance-driven sales associates who have a passion for helping people. Whether you are a general manager, sales associate, barre or boot camp instructor, and/or a personal trainer - all fitness and sales-minded experts are welcome to apply.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Row House Corporate.
Auto-ApplyFront Desk Agent- Part-Time - Laidback Luxury in La Jolla
San Diego, CA jobs
Part-time Description
ABOUT US:
From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.
THE JOB:
As a Front Desk Agent, you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memorable experiences for our guests.
YOU:
To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Front Desk Agent requires skills such as patience, empathy, and a desire to make memorable experiences and provide excellent service for our guests.
OUR CULTURE:
Be part of our award-winning team named TOP Workplace in San Diego 2022-2025 and TOP Workplace USA 2023-2025 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun!
THE OFFER:
In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals.
Requirements
THE IDEAL CANDIDATE WILL HAVE:
Experience within a Hotel/Resort environment.
Previous customer-related experience as an asset
Excellent communication skills and a professional presentation
Strong interpersonal and problem-solving abilities
Highly responsible & reliable, must be able to work evenings, weekends, holidays, and overnight shifts
At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!
If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply!
Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D
EEO Statement
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.
Salary Description $24.00 per hour
Front Desk Agent - Laidback Luxury in La Jolla
San Diego, CA jobs
Full-time Description
ABOUT US:
From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.
THE JOB:
As a Front Desk Agent, you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memorable experiences for our guests.
YOU:
To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Front Desk Agent requires skills such as patience, empathy, and a desire to make memorable experiences and provide excellent service for our guests.
OUR CULTURE:
Be part of our award-winning team named TOP Workplace in San Diego 2022-2024 and TOP Workplace USA 2023-2025 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun!
THE OFFER:
In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals.
Requirements
THE IDEAL CANDIDATE WILL HAVE:
Experience within a Hotel/Resort environment.
Previous customer-related experience as an asset
Excellent communication skills and a professional presentation
Strong interpersonal and problem-solving abilities
Highly responsible & reliable, must be able to work evenings, weekends, holidays, and overnight shifts
At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!
If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply!
Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D
EEO Statement
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.
Salary Description $24.00 per hour
Studio Fitness Front Desk/Sales
Southlake, TX jobs
Row House is currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand!Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment. Row House delivers this full body work out through an encouraging inclusive community of members and staff. POSITION DESCRIPTION:The purpose of the Front Desk Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required. REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships and retail
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
Daily and/or occasional travel to neighboring businesses may be required.
RESPONSIBILITIES:
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm first time classes
Manage the front desk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Ensure studio is clean and tidy
Other duties as assigned
Position can be in Keller, Irving and/or Las Colinas
COMPENSATION & PERKS:
Competitive base based on experience - Starting at $14/Hr + Retail and Membership sales commissions
Free or discounted studio memberships
Commission paid on sales
Leave the stuffy clothes behind, it's all leggings and shorts here!
Opportunity for bonus based on performance
Opportunities for growth within the studios, including additional sales and management opportunities
Compensation: $12.00 - $14.00 per hour
Broaden your fitness expertise with a hot, new concept that is taking the indoor rowing industry by storm. Row House is rapidly expanding and seeking rock star coaches, leadership-driven general managers, and performance-driven sales associates who have a passion for helping people. Whether you are a general manager, sales associate, barre or boot camp instructor, and/or a personal trainer - all fitness and sales-minded experts are welcome to apply.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Row House Corporate.
Auto-ApplyEvening/Weekend Front Desk Fitness sales
Keller, TX jobs
Row House is currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand!Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment. Row House delivers this full body work out through an encouraging inclusive community of members and staff. POSITION DESCRIPTION:The purpose of the Front Desk Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required. REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships and retail
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
Daily and/or occasional travel to neighboring businesses may be required.
RESPONSIBILITIES:
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm first time classes
Manage the front desk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Ensure studio is clean and tidy
Other duties as assigned
Position can be in Keller, Irving and/or Las Colinas
COMPENSATION & PERKS:
Competitive base based on experience
Free or discounted studio memberships
Commission paid on sales
Leave the stuffy clothes behind, it's all leggings and shorts here!
Opportunity for bonus based on performance
Opportunities for growth within the studios, including additional sales and management opportunities
Compensation: $12.00 - $14.00 per hour
Broaden your fitness expertise with a hot, new concept that is taking the indoor rowing industry by storm. Row House is rapidly expanding and seeking rock star coaches, leadership-driven general managers, and performance-driven sales associates who have a passion for helping people. Whether you are a general manager, sales associate, barre or boot camp instructor, and/or a personal trainer - all fitness and sales-minded experts are welcome to apply.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Row House Corporate.
Auto-ApplyFront Desk Sales Representative
Keller, TX jobs
Row House is currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand!Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment. Row House delivers this full body work out through an encouraging inclusive community of members and staff. POSITION DESCRIPTION:The purpose of the Front Desk Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.
THIS POSITION IS FOR MORNING SHIFTS AT 4:45AM - 10AM, BUT WE ARE FLEXIBLE REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships and retail
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
Daily and/or occasional travel to neighboring businesses may be required.
RESPONSIBILITIES:
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm first time classes
Manage the front desk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Ensure studio is clean and tidy
Other duties as assigned
Position can be in Keller, Irving and/or Las Colinas
COMPENSATION & PERKS:
Competitive base based on experience
Free or discounted studio memberships
Commission paid on sales
Leave the stuffy clothes behind, it's all leggings and shorts here!
Opportunity for bonus based on performance
Opportunities for growth within the studios, including additional sales and management opportunities
Broaden your fitness expertise with a hot, new concept that is taking the indoor rowing industry by storm. Row House is rapidly expanding and seeking rock star coaches, leadership-driven general managers, and performance-driven sales associates who have a passion for helping people. Whether you are a general manager, sales associate, barre or boot camp instructor, and/or a personal trainer - all fitness and sales-minded experts are welcome to apply.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Row House Corporate.
Auto-ApplyFront Desk / Sales Representative
Virginia jobs
Row House Midlothian is currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand! Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment.
POSITION:
The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.
REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships and retail
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Daily and/or occasional travel may be required.
RESPONSIBILITIES:
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm intro classes
Manage the front desk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Ensure studio is clean and tidy
Other duties as assigned
COMPENSATION & PERKS:
Competitive base based on experience
Discounted studio memberships
Commission paid on sales
Opportunity for bonus based on performance
Huge opportunities for growth within the studios, including additional sales and management opportunities
Job Type: Part-time
Salary: $10.00 to $12.00 /hour
Broaden your fitness expertise with a hot, new concept that is taking the indoor rowing industry by storm. Row House is rapidly expanding and seeking rock star coaches, leadership-driven general managers, and performance-driven sales associates who have a passion for helping people. Whether you are a general manager, sales associate, barre or boot camp instructor, and/or a personal trainer - all fitness and sales-minded experts are welcome to apply.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Row House Corporate.
Auto-ApplyGuest Service Representative - Friday Saturday PM Shift
Windsor, CO jobs
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyFront Desk
Fort Worth, TX jobs
Your smile and excitement sets the tone for each patient's visit. You're the front line of our office and will be the first point of contact over the phone or on arrival. You are outgoing, have a passion for helping others and your organizational skills are envied by all. That makes you perfect for our Front Office position!
The Skills We Are Looking For
You should have a professional, caring and friendly attitude with great spoken and written communication skills alongside a cheery, emphatic nature. Other duties include:
• Greet all patients
• Confirm and schedule appointments
• Insurance verification
• Update patient information
• Other administrative tasks
We Think You'll Fit Right In
If you are a customer service-minded individual who wants to utilize your skills and knowledge in a meaningful way, then we want to talk to you! No healthcare background is needed (training and specialized knowledge in the industry is provided). Give us call or email with your interest. We are looking forward to hearing from you!
What You Should Know
Bear Creek Family Dentistry has been serving the Dallas/Ft. Worth Metroplex for over 30 years. We have 11 office locations spread throughout the DFW area which cater to patients of all ages (infants, toddlers, teens, and adults). With a practice philosophy of providing outstanding care in a professional and friendly environment, our staff finds great personal and professional satisfaction in providing first rate service to our customers and their families. Check out our google reviews and see what people are saying!
Requirements
Bilingual
High school diploma
Guest Experience Representative
Parksdale, CA jobs
At Robbins Brothers, we are experts at helping guests create once-in-a-lifetime moments. Our primary focus is on creating a seamless purchasing experience for our guests with the majesty of diamonds. We aspire to be our guests' jeweler of choice, whether it is for the magic of an Role
The Guest Experience Representative is an entry level multi-dimensional position where you can learn the foundations of retail operations and best practice in the jewelry sales industry. In this role your responsibilities span greeting and welcoming guests to accurately managing operational activities such as point of sale transactions. In addition, you will greet and check in guests, turnover to sales associates, manage service or repair requests, assist with special orders, work with product inventory, and communicate with guests via telephone and email. Over your tenure, you will have the opportunity to learn about the legendary Robbins Brothers sales process. At all times, you will adhere to the company's operational and security policies and procedures involved in operating a store.
The Guest Experience Representative works closely with the General Manager, Floor Manager, Operations Manager/Coordinator in all aspects of the Retail Store
function and is responsible for modeling, support and adherence to company policies, procedures, and values.
Guest Services
• Completes all required on-boarding and assigned training modules in the prescribed timeframe.
• Greets guests with a pleasant and professional demeanor.
• Promptly answers telephone calls according to established company guidelines.
• Demonstrates professional communication skills and responds to guests without delay.
• Interacts with guests in a caring and professional manner with verbal and written communication.
• Replies promptly to guests questions and requests, works continuously to exceed their expectations.
• Responds to guest's time sensitive needs, acknowledges sense of urgency, and meets deadlines.
• Ensures all guests information is captured and entered into store systems.
• Demonstrates superior guest service when delivering new purchases or repaired jewelry.
• Provides quality care assurance to guests and acknowledges concerns.
• Capable of recognizing additional buying behavior and demonstrates collaboration skills for guest turnover.
Service Orientation
• Greets guest, makes a positive impression, and builds rapport.
• Utilizes active listening to determine guests needs, i.e., design and service, special orders, merchandise pick up.
• Effectively coordinates design and service, repair requirements or special orders on behalf of guest, completes documentation and adheres to policies and procedures.
• Addresses guests' concerns, utilizes effective problem-solving skills, and engages team members and managers for support at appropriate the time, adheres to store procedures.
• Exhibits initiative to engage guests and demonstrates a service orientation when required by traffic in the store.
• Determine guests' buying behavior, introduce Robbins Brothers promotions.
• Collaborates and brainstorms with team members, knows when to transition guest to colleague.
• Prioritizes tasks and manages time effectively to meet expectations, deadlines, and
targets.
• Practices all aspects of guest relationship management.
• Assists guest experience manager with social medial responsibilities.
Store Operations
• Adheres to office opening and closing procedures as required by the company policy.
• Inspects daily sales transactions and ensures accounts are balanced, addresses discrepancies.
• Accurately enters the point of sale (POS) transaction into the system.
• Ensures merchandise case counts are accurate by following the required company processes.
• Accurately creates move orders and enters transactions into merchandise system.
• Adheres to corporate directed merchandise price changes, ensure process and procedures are followed.
• Examine daily jewelry repair logs and reconcile completed work.
• Reconcile certificate of replacement value documents and ensure accuracy.
• Reads and responds to all office emails in a timely and professional manner.
• Adheres to shipping and receiving policies and demonstrates required procedures for the same.
Store and Office Maintenance
• Maintains merchandise display cases throughout the day.
• Orders office supplies to maintain stock as required.
• Stock the guest lounge as required.
• Maintain store collateral supplies.
Store Security
• Adheres to company security policies and procedures for store operations.
• Maintains continual awareness of security concerns when operating within the store.
• Adheres to company policies and procedures for handling merchandise.
• Complies with policies and procedures for opening and closing the store.
Values
• Demonstrates integrity in work practices by adhering to company policies and procedures, i.e., attendance, training, duties as assigned, corporate requests, etc.
• Displays ability to share information and receive feedback in a business appropriate manner, manages conflict with open dialogue.
• Acts in the best interest of the guests, team, and company.
• Exhibits transparency and fairness in all transactions and interactions.
• Takes responsibility for actions and decisions.
• Utilizes best practice strategies to meet time sensitive activities and interactions.
• Demonstrates Robbins Brothers Values.
Job Specifics
Job Type: Full-time
Reports To: Guest Experience Manager, Operations Manager, or Office Coordinator
Compensation: Hourly
Benefits:
• 401(k)
• Medical, Dental and Vision insurance
• Employee discount
• Vacation Shift:
• Day shift
• Evening shift
• Weekends Experience:
• Customer service: 3 years (Recommended)
• High-end sales: 3 years (Recommended)
• CRM software: 3 years (Recommended)
• Salesforce: 2 years (Preferred)
Auto-ApplyGuest Experience Representative
Dallas, TX jobs
About the Role:
As a Guest Experience Representative at our retail store in Dallas, you will be responsible for ensuring that every customer has a positive and memorable experience. You will be the face of our brand, providing exceptional customer service and creating a welcoming environment for all. Your main goal will be to exceed customer expectations and build long-lasting relationships with them. You will work closely with the store team to ensure that all customer needs are met and that the store is always presentable and well-stocked.
Minimum Qualifications:
High school diploma or equivalent
1+ years of experience in customer service or retail
Excellent communication and interpersonal skills
Ability to work flexible hours, including weekends and holidays
Preferred Qualifications:
Associate's or Bachelor's degree in Business Administration or related field
Experience with point-of-sale systems and inventory management software
Bilingual in English and Spanish
Responsibilities:
Greet and welcome customers as they enter the store
Assist customers with their purchases and provide product recommendations
Handle customer complaints and resolve issues in a timely and professional manner
Maintain a clean and organized store environment
Collaborate with the store team to achieve sales targets and improve customer satisfaction
Skills:
As a Guest Experience Representative, you will use your exceptional communication and interpersonal skills to provide outstanding customer service and build strong relationships with customers. You will also use your attention to detail and organizational skills to maintain a clean and organized store environment. Your ability to work collaboratively with the store team and use point-of-sale systems and inventory management software will be essential to achieving sales targets and improving customer satisfaction.
Auto-ApplyGuest Experience Representative
Arlington, TX jobs
At Robbins Brothers, we are experts at helping guests create once-in-a-lifetime moments. Our primary focus is on creating a seamless purchasing experience for our guests with the majesty of diamonds. We aspire to be our guests' jeweler of choice, whether it is for the magic of an engagement or a fashion gift for that special someone.
We celebrate our associate's personal and career milestones in a supportive and rewarding work environment. We offer competitive compensation packages. It is our aim to help you cultivate your natural talent and create a rewarding and long-term career with our team. You will have opportunities to develop as a professional and grow your role within the Robbins Brothers organization.
Our Culture and Community
We seek out team members who share our values and an unwavering commitment to fostering a diverse, inclusive, and multi-cultural environment. That means we actively look for people, like you, who are collaborative, open, creative, passionate, warm, curious, accommodating, and courteous, with a thirst for knowledge, a passion for jewelry, a fondness for fun, a generous heart, and a community-minded spirit.
Robbins Brothers offers a full-time schedule that includes on-site work in one of our showrooms.
Role
The Guest Experience Representative is an entry level multi-dimensional position where you can learn the foundations of retail operations and best practice in the jewelry sales industry. In this role your responsibilities span greeting and welcoming guests to accurately managing operational activities such as point of sale transactions. In addition, you will greet and check in guests, turnover to sales associates, manage service or repair requests, assist with special orders, work with product inventory, and communicate with guests via telephone and email. Over your tenure, you will have the opportunity to learn about the legendary Robbins Brothers sales process. At all times, you will adhere to the company's operational and security policies and procedures involved in operating a store.
The Guest Experience Representative works closely with the General Manager, Floor Manager, Operations Manager/Coordinator in all aspects of the Retail Store
function and is responsible for modeling, support and adherence to company policies, procedures, and values.
Guest Services
• Completes all required on-boarding and assigned training modules in the prescribed timeframe.
• Greets guests with a pleasant and professional demeanor.
• Promptly answers telephone calls according to established company guidelines.
• Demonstrates professional communication skills and responds to guests without delay.
• Interacts with guests in a caring and professional manner with verbal and written communication.
• Replies promptly to guests questions and requests, works continuously to exceed their expectations.
• Responds to guest's time sensitive needs, acknowledges sense of urgency, and meets deadlines.
• Ensures all guests information is captured and entered into store systems.
• Demonstrates superior guest service when delivering new purchases or repaired jewelry.
• Provides quality care assurance to guests and acknowledges concerns.
• Capable of recognizing additional buying behavior and demonstrates collaboration skills for guest turnover.
Service Orientation
• Greets guest, makes a positive impression, and builds rapport.
• Utilizes active listening to determine guests needs, i.e., design and service, special orders, merchandise pick up.
• Effectively coordinates design and service, repair requirements or special orders on behalf of guest, completes documentation and adheres to policies and procedures.
• Addresses guests' concerns, utilizes effective problem-solving skills, and engages team members and managers for support at appropriate the time, adheres to store procedures.
• Exhibits initiative to engage guests and demonstrates a service orientation when required by traffic in the store.
• Determine guests' buying behavior, introduce Robbins Brothers promotions.
• Collaborates and brainstorms with team members, knows when to transition guest to colleague.
• Prioritizes tasks and manages time effectively to meet expectations, deadlines, and
targets.
• Practices all aspects of guest relationship management.
• Assists guest experience manager with social medial responsibilities.
Store Operations
• Adheres to office opening and closing procedures as required by the company policy.
• Inspects daily sales transactions and ensures accounts are balanced, addresses discrepancies.
• Accurately enters the point of sale (POS) transaction into the system.
• Ensures merchandise case counts are accurate by following the required company processes.
• Accurately creates move orders and enters transactions into merchandise system.
• Adheres to corporate directed merchandise price changes, ensure process and procedures are followed.
• Examine daily jewelry repair logs and reconcile completed work.
• Reconcile certificate of replacement value documents and ensure accuracy.
• Reads and responds to all office emails in a timely and professional manner.
• Adheres to shipping and receiving policies and demonstrates required procedures for the same.
Store and Office Maintenance
• Maintains merchandise display cases throughout the day.
• Orders office supplies to maintain stock as required.
• Stock the guest lounge as required.
• Maintain store collateral supplies.
Store Security
• Adheres to company security policies and procedures for store operations.
• Maintains continual awareness of security concerns when operating within the store.
• Adheres to company policies and procedures for handling merchandise.
• Complies with policies and procedures for opening and closing the store.
Values
• Demonstrates integrity in work practices by adhering to company policies and procedures, i.e., attendance, training, duties as assigned, corporate requests, etc.
• Displays ability to share information and receive feedback in a business appropriate manner, manages conflict with open dialogue.
• Acts in the best interest of the guests, team, and company.
• Exhibits transparency and fairness in all transactions and interactions.
• Takes responsibility for actions and decisions.
• Utilizes best practice strategies to meet time sensitive activities and interactions.
• Demonstrates Robbins Brothers Values.
Job Specifics
Job Type: Full-time
Reports To: Guest Experience Manager, Operations Manager, or Office Coordinator
Compensation: Hourly
Benefits:
• 401(k)
• Medical, Dental and Vision insurance
• Employee discount
• Vacation Shift:
• Day shift
• Evening shift
• Weekends Experience:
• Customer service: 3 years (Recommended)
• High-end sales: 3 years (Recommended)
• CRM software: 3 years (Recommended)
• Salesforce: 2 years (Preferred)
Auto-Apply