Operations Manager jobs at Dart Container

Greensburg, PA JK Executive Strategies is proud to partner with a growing, patient-focused dental practice in search of a Director of Operations to join its team. The Director of Operations will serve as the essential link between the CEO's vision and the consistent, high-quality execution required across multiple offices. This is a unique opportunity to step into a role where operational excellence, people development, and culture-building are as important as performance outcomes. This individual will take ownership of creating the systems, structure, and leadership support necessary for sustainable scalability. With responsibility spanning multi-site operations, HR leadership, onboarding and training, compliance, financial oversight, and team development, the Director of Operations will shape the framework that enables the organization to grow intentionally and successfully. The ideal candidate is a builder-someone who thrives in a fast-growing, mission-driven environment and is energized by the opportunity to elevate processes, people, and performance across a thriving dental practice. Responsibilities Translate CEO directives into actionable plans and ensure alignment and execution across all locations. Design, implement, and maintain scalable systems that enable the organization to grow seamlessly into additional locations or service lines. Build and lead the company-wide onboarding and training infrastructure to ensure new hires and leaders are developed quickly, effectively, and consistently. Oversee and support Practice Managers to ensure consistent operations and exceptional patient experiences. Standardize and optimize systems, policies, and procedures across locations. Lead HR functions: recruiting, hiring, onboarding, training, retention, and performance management. Establish and maintain pay structures, compensation reviews, and scorecard-driven progression frameworks. Develop clear career pathways and leadership pipelines to support organizational expansion. Build and nurture a culture of respect, accountability, and opportunity across the organization. Coordinate with marketing to execute growth campaigns aligned with CEO strategy. Monitor financial and operational performance metrics across all offices (production, collections, expenses, patient flow). Oversee compliance for all locations, providers, and equipment. Manage accounts payable and budgets in collaboration with CEO. Conduct weekly operational meetings with PMs and ensure both upward and downward communication flows effectively. Report weekly scorecards and performance summaries to the CEO with recommended adjustments. Requirements Bachelors degree required, Masters degree preferred. 5-10+ years of multi-site operational leadership, preferably within dental environment. Demonstrated ability to translate executive vision into actionable operational plans. Proven success in building scalable systems, processes, and SOPs across multiple locations. Experience leading core HR functions including recruiting, hiring, onboarding, training, retention, and performance management. Strong understanding of financial and operational metrics (production, collections, expenses, patient flow, EBITDA, scorecards). Prior experience managing and developing leaders, such as Practice Managers or multi-unit managers. Familiarity with compliance requirements within healthcare or similarly regulated industries. Background in managing accounts payable, budgeting, and working closely with executive teams. Salary Range 100-110k + variable compensation JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

Job purpose The Laboratory Manager will work in coordination with Stone Clinical Laboratories/Gulf South Diagnostics leadership and in alignment with established Stone Clinical Laboratories/Gulf South Diagnostics strategies and policies to provide, maintain, control, and improve laboratory testing services. The Laboratory Manager is responsible for day-to-day supervision of testing personnel, reporting of test results, and proper performance of all laboratory procedures while working closely with the Technical and General Supervisors and Laboratory Director. The Laboratory Manager shall conduct job responsibilities in accordance with the standards set forth by Stone Clinical Laboratories policies and procedures, applicable federal and state laws, and applicable professional standards. Duties and responsibilities Included, but not limited to: · Participate in the establishment and maintenance of laboratory policies and procedures · Participate in the establishment of ranges, specimen requirements for tests, and acceptance criteria · Perform QC testing and recognize deviation from acceptable values · Follow established protocol for remedial action for QC variances · Ensure proper maintenance is completed · Ensure calibration period is adequate to cover testing · Oversee and direct proficiency survey testing · Assure remedial or corrective actions take place when test systems deviate from the laboratory's specified performance specifications · Ensure testing and recording of results in all lab areas are managed by the technical team · Understand reference laboratory workflow · Provide resolution for technical and non-technical variances occurring in the laboratory · Verify the Lab Director's review of monthly QC, maintenance, patient records, and QA monitors · Ensure test analysis and specimen examination meets all acceptable performance criteria · Evaluate and/or implement new procedures, tests, or methodologies · Ensure that patient test results are reported & all criteria for test performance characteristics are acceptable · Organize workflow and ensure that employees understand their duties · Provide orientation to testing personnel ensuring lab users are trained on the correct use of the lab equipment · Ensure all users of the lab are wearing the appropriate PPE · Ensure all CAP, CLIA, OSHA, HIPAA, and any other appropriate regulatory standards are adhered to while performing related duties · Identify and resolve workplace problems, including tardiness or absenteeism · Ensure that the laboratory is cleaned/sanitized and maintain inventory in a neat and acceptable manner · Familiarity with LC-MS/MS instruments · Perform other similar or related duties as requested or assigned The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Required · Bachelor of Science or higher in medical technology, chemistry, toxicology, or related science plus 4+ years of high-complexity toxicology testing experience Preferred · Previous experience working autonomously in a clinical chemistry environment preferred · Prior experience in general blood testing preferred · Method development/validation experience considered a plus but not required · Previous lab management/supervisory experience preferred Working conditions · May be exposed to noise, dirt, dust, fumes, loud noises and blood borne pathogens. · Must be able to work under stress and in fast-paced environment. · Emergent situations could extend working hours or require infrequent week-end work. Physical requirements Must be able to work under conditions that require sitting, standing, walking, lifting, bending, reaching, pulling, grasping, talking, hearing and seeing. Reasonable accommodation may be made to accommodate a qualified individual with a disability.

Let your career take off with PSA Airlines About PSA PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends. Benefits PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including: Travel privileges on the American Airlines global network A generous vacation plan designed to let you enjoy your travel perks 401(k) with company match American Airlines Group (AAG) profit-sharing and bonus opportunities A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network Premium dental coverage Vision plan options provided, including a plan that covers both glasses and contacts every year Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services Access to 24-hour virtual urgent care services Family planning and fertility treatment LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children Flexible Spending Accounts for both Health Care and Dependent Care services Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional Responsibilities Position Summary The Flight Operations Base Manager is responsible for the overall support and administrative duties of a crew base. This position requires excellent verbal and written communication, teamwork, and knowledge of company operations and policies. Support the Chief Pilot's Office and ensure pilots are supported in their daily job functions ensuring operations run smoothly. Job Responsibilities Learn and maintain an in-depth knowledge of the POH and FOM, company operations specifications and manuals. Collaborate with the Chief Pilots Office to maintain the highest standards of conduct, performance, and competency. Participate in labor relations grievances between pilots and the company (as necessary). Monitor pilot assignments (as necessary). Partner with other departments to ensure exceptional crew member performance and training. Organize and maintain documentation affecting the pilot's personnel records (excluding training, flight, duty, and other records delegated to other departments). Research and analyze operational issues, determine causes, recommend solutions using company SMS policies and philosophy. Establish and maintain systems of accountability, capability, commitment, execution, and results in sustainable ways. Collaborate with other departments (i.e. Inflight, Maintenance, OCC, Safety etc.) to support a successful operation. Review and process pilot expense reports. Create, complete, and maintain various data analytics. Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs. Performs other duties as assigned. Position Specifics Qualifications Required High School Diploma or equivalent Excellent computer skills, working knowledge of programs including Microsoft Office software and Adobe Acrobat, etc. Excellent communication skills Self-motivated and able to complete tasks without direct oversight and within deadlines. Previous experience and knowledge with CBA's (Collective Bargaining Agreements) At least 6 months of previous aviation experience Ability to speak/read/write in English. If hired, must be able to demonstrate that you are authorized to work in the US. Preferred Previous flight operations experience. Demonstrated knowledge of operations, with respect to standards and safe operating practices, 14 CFR, and operations specifications. Previous line experience as a pilot. Understanding of Safety Management System (SMS) philosophy and application. Additional Information Delegation: In absence, responsibilities can be transferred to other base managers, or Chief Pilots as needed. Supervisory Responsibility: This is a supervisory position responsible for various operations support personnel. Authorities: NoneWork Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Let your career take off with PSA Airlines About PSA PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends. Benefits PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including: * Travel privileges on the American Airlines global network * A generous vacation plan designed to let you enjoy your travel perks * 401(k) with company match * American Airlines Group (AAG) profit-sharing and bonus opportunities * A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network * Premium dental coverage * Vision plan options provided, including a plan that covers both glasses and contacts every year * Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services * Access to 24-hour virtual urgent care services * Family planning and fertility treatment * LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning * Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children * Flexible Spending Accounts for both Health Care and Dependent Care services * Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional Responsibilities Position Summary The Flight Operations Base Manager is responsible for the overall support and administrative duties of a crew base. This position requires excellent verbal and written communication, teamwork, and knowledge of company operations and policies. Support the Chief Pilot's Office and ensure pilots are supported in their daily job functions ensuring operations run smoothly. Job Responsibilities * Learn and maintain an in-depth knowledge of the POH and FOM, company operations specifications and manuals. * Collaborate with the Chief Pilots Office to maintain the highest standards of conduct, performance, and competency. * Participate in labor relations grievances between pilots and the company (as necessary). * Monitor pilot assignments (as necessary). * Partner with other departments to ensure exceptional crew member performance and training. * Organize and maintain documentation affecting the pilot's personnel records (excluding training, flight, duty, and other records delegated to other departments). * Research and analyze operational issues, determine causes, recommend solutions using company SMS policies and philosophy. * Establish and maintain systems of accountability, capability, commitment, execution, and results in sustainable ways. * Collaborate with other departments (i.e. Inflight, Maintenance, OCC, Safety etc.) to support a successful operation. * Review and process pilot expense reports. * Create, complete, and maintain various data analytics. * Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs. * Performs other duties as assigned. Position Specifics Qualifications Required * High School Diploma or equivalent * Excellent computer skills, working knowledge of programs including Microsoft Office software and Adobe Acrobat, etc. * Excellent communication skills * Self-motivated and able to complete tasks without direct oversight and within deadlines. * Previous experience and knowledge with CBA's (Collective Bargaining Agreements) * At least 6 months of previous aviation experience * Ability to speak/read/write in English. * If hired, must be able to demonstrate that you are authorized to work in the US. Preferred * Previous flight operations experience. * Demonstrated knowledge of operations, with respect to standards and safe operating practices, 14 CFR, and operations specifications. * Previous line experience as a pilot. * Understanding of Safety Management System (SMS) philosophy and application. Additional Information Delegation: In absence, responsibilities can be transferred to other base managers, or Chief Pilots as needed. Supervisory Responsibility: This is a supervisory position responsible for various operations support personnel. Authorities: None Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms. AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Details Corporate Headquarters - San Marcos, TX Full TimeDescription About Us: Berry Aviation, Inc. (BAI) is a trusted leader in private aviation, with a portfolio of services that includes Government, Private Charter, Scheduled and On-Demand Freight, Maintenance, and FBO operations. BAI was formed in 1983 in Austin, Texas. Shortly thereafter, in 1987, BAI extended its aviation services by becoming a Department of Defense CARB Approved Air Carrier with worldwide operating authority and has provided specialty aviation services to various branches of the U.S. Military and other U.S. Government organizations. BAI conducts CONUS and OCONUS operations with a fleet of over 31 aircraft, with past and current OCONUS operations including, Marshall Islands, Qatar, and Africa. Our customers include all branches of the U.S. Military, Fortune 500 companies, NASCAR teams, and other Part 135 and 121 Air Carriers. BAI has twice been awarded the U.S. Small Business Administration's Award for Excellence. BAI has grown into a dynamic, customer-focused company with the knowledge, experience and manpower to operate on short notice with turnkey safe aviation services. All flight operations are conducted by comprehensively trained and experienced pilots working closely alongside our 24-hour dispatch personnel to maintain a thorough emphasis on safety and on-time arrivals. We are experiencing continued success and growth as BAI is always expanding our operations into new markets. Services are provided with the utmost security and safety measures. Berry Aviation, Inc. is a privately held certified small business employing approximately 350+ employees. Today the corporate headquarters that oversees the worldwide operation is located at the San Marcos Municipal Airport (KHYI) 1807 Airport Drive San Marcos, TX 78666. Mission Statement: 'To continuously raise the bar for safety and customer satisfaction while demonstrating an uncommon ability to execute under the most challenging circumstances and the most difficult client requirements'. Purpose: The Flight Operations Manager (FOM) reports directly to the Part 119 Director of Operations (DO) and will collaborate in the determination of priorities, policies, and procedures for ongoing Flight Dispatch Operations. The FOM is responsible for ensuring all Flight Followers/Aircraft Dispatchers perform their duties with a focus upon positive operational control, safety, regulatory compliance, compliance with Air Carrier policies and procedures and airline industry best practices. Duties: Support operational safety and compliance by following published standards, procedures, FAA regulations, and SMS guidelines. Oversight and support of company policy in all designated Operational Control Centers (OCCs) - (KHYI, KDTO, or other designated outstations) Provide leadership and direction in a complex and high stress environment Exercise supervisory control over all interviewing, hiring, training, counseling, and termination of Flight Followers/Aircraft Dispatchers Continuously maintains adequate documentation of Dispatch functional processes and procedures to ensure business continuity and foster consistent results Ensures all Aircraft Dispatchers remain proficient, and demonstrate compliance with applicable operational control policies and procedures Ensures proper management vendor accounts supporting flight operations to include: Operational Control Software, aircraft navigation databases, performance data, applications, and other aircraft inventory items required for operation Develops, implements, and recommends technology solutions and/or process improvements that enhance safety, compliance, customer service, and/or efficiency of operations Participates in internal audits and, when audit findings arise, performs root cause analysis and designs, documents, and implements appropriate corrective actions Routinely communicates with DO on any issues regarding safety of flight, aircraft maintenance status, flight crew status, operational communication issues, customer concerns or personnel issues Qualifications Qualifications: High School Diploma or GED Must hold valid FAA Aircraft Dispatcher certificate Minimum of two (2) years' dispatcher experience in 14 CFR Part 121 or Part 135 air carrier operations Must possess a thorough knowledge of Federal Aviation Regulations (FARs) Must have demonstrated leadership abilities, interpersonal skills, and professional demeanor Must be a thought leader with excellent critical thinking skills, strong initiative, and high attention to detail Must possess a valid U.S. Passport and the ability to travel unrestricted Must be able to obtain a U.S. Government Security clearance Ability to be available to work or be on-call beyond normal office hours Ability to perform duties without direct supervision, team player, solution seeker, positive attitude, and customer focused Preferred Qualifications: Bachelor's or advanced degree preferred Previous management experience specific to 14 CFR Part 121 or Part 135 air carrier operations Prior experience in management or supervisory role, overseeing a team of employees Certificated pilot Previous instructor and evaluator experience Knowledge and experience in Crew Resource Management (CRM), Risk Management, Aviation Safety Programs, and development of Standard Operating Procedures (SOPs) Berry Aviation, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The Company will comply fully with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. All new employees will be required to verify employment eligibility in accordance with the Immigration Reform and Control Act. Berry Aviation participates via E-Verify. For additional information: Click here: **************************************************************** to view the EEO is the Law poster. Click here: ************************************************************************************************ to view the EEO is the Law supplemental poster.

: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Posting External Job Responsibilities: * Assist Information Data Steward in analyzing suspected flaws in Customer Relationship Management (CRM) data to functional teams with possible solutions for harmonization. Correct, merge and report health of master data objects when inconsistencies are discovered. Collaborate with Information Data Steward to ensure data related business requirements are placed into practice. * Assist with auditing data processes in accordance with the Master Data Governance program that defines and monitor the process of creating, modifying, storing and deleting data. Work with data warehousing, analytics systems to make sure that master data is leveraged appropriately and that CRM system data is adequately measured. * Test, debug, and document data cleansing cases prior to migration efforts. Using SAP best practices methodology; analyze data, design and follow up on cleansing cases for use in Data Information Steward with the Business Process Teams. Job Qualifications: * This position requires participation in a 4 year degree program in Business, Marketing, or Data Analytics. * Incumbent should be at least a sophomore (or entering their sophomore year) and have some classroom experience in Marketing and Excel. * Own means of reliable transportation Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. EOE Veterans/Disabilities Nearest Major Market: Lima Nearest Secondary Market: Findlay Job Segment: CRM, Data Warehouse, Forklift, Warehouse, Relationship Manager, Technology, Manufacturing, Customer Service

General Description: The Director of Operations is responsible for the success of the Operations Department in all of its functions. The ideal candidate sets the example for decorum and work ethic to staff, solves problems with diplomacy and tact, adapts and leads change, maintains humility, and takes personal responsibility for all outcomes. Requirements TBI Airport Management, Inc.Hollywood Burbank AirportJob DescriptionDirector of Operations Reports to: Deputy Executive Director, Operations, Security, and SMS Status: Exempt Pay: Starting at $165,000 DOE Schedule: 9/80 Essential Job Functions: The Director of Operations leads the Operations Department through direct supervision of two Operations Managers, who in turn oversee the Operations Supervisors, Operations Support Specialists, the Airport Communications Center, and a contractor providing services for the Virtual Ramp Control Room. This position requires effective management in the performance of a wide range of tasks including, but not limited to, requirements and procedures for compliance with 14 CFR Part 139 and the Airport Certification Manual, the Airport Emergency Plan, TSA 1542 and the Airport Security Plan, airport rules and regulations, dispatching of Airport Operations, Police, and Fire Department personnel, and gate scheduling and management. The Director also: Prepares and manages the Department budget, Ensures adequate staff levels and scheduling, Recruits to fill vacancies, Manages bargaining unit agreements, Acts as liaison to outside agencies, Maintains contracts with service and supply providers, Builds relationships within the department and with other airport departments, tenants, and stakeholders. Communicates the vision and mission clearly and concisely, ensuring staff members understand what they are doing and why, Effectively prioritizes actions and resources while demonstrating thoughtful and reliable decision-making. Performs other duties as necessary or assigned. Minimum Qualifications: Employment Standards Bachelor's degree in aviation management or related field and 5 years of airport management experience in a leadership role at a commercial service airport, or an equivalent combination of experience and education. License and Special Requirements: Possession of a valid California Driver's license. Ability to obtain and maintain security clearance as required by role and TSA regulations. Supplemental Information: Knowledge of: Negotiation and preparation of airport leases, contracts, and rates and charges. Management principles and practices relating to airport operations and planning, FAA rules and regulations affecting airport operations and airport construction and equipment. Computer proficiency, including Microsoft Office. Ability to: Speak and present information in a public setting with confidence and competence. Research, analyze, develop and present ideas and issues, develop recommendations and implement solutions. Develop goals and accomplish objectives, build consensus and be responsive to organizational needs and expectations. Manage complex projects, from plan through implementation. Communicate effectively, orally and in writing. Interested applicants may apply by clicking the link below and completing the online assessments: ************************************************************************** Salary Description Starting at $165,000, DOE

The **Senior Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. **Wage** : $75,000 annually **What You'll Do:** + Oversee Customer Operations Managers and other customer operations employees + Manage daily customer operations, fleet availability, and revenue generation for the assigned function + Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolve customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engage in effective communication plans focused on building employee engagement in order to achieve business results + Conduct performance evaluations that are timely and constructive, where applicable + Participate in the recruiting process, as required + Provide management with various updates and indicators as requested + Remain current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders across multiple functions and locations + Ability to influence + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. + Ability to drive process and organizational change. + Ability to motivate teams and keep a positive attitude in a fast-paced environment. + Ability to work under minimal supervision with a goal-oriented mindset. + Ability to see the big picture and leverage critical thinking and decision-making skills. + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. Wage: $75,000 annually What You'll Do: Oversee Customer Operations Managers and other customer operations employees Manage daily customer operations, fleet availability, and revenue generation for the assigned function Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolve customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engage in effective communication plans focused on building employee engagement in order to achieve business results Conduct performance evaluations that are timely and constructive, where applicable Participate in the recruiting process, as required Provide management with various updates and indicators as requested Remain current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders across multiple functions and locations Ability to influence Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. Ability to drive process and organizational change. Ability to motivate teams and keep a positive attitude in a fast-paced environment. Ability to work under minimal supervision with a goal-oriented mindset. Ability to see the big picture and leverage critical thinking and decision-making skills. Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability. What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. Wage: $75,000 annually What You'll Do: Oversee Customer Operations Managers and other customer operations employees Manage daily customer operations, fleet availability, and revenue generation for the assigned function Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolve customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engage in effective communication plans focused on building employee engagement in order to achieve business results Conduct performance evaluations that are timely and constructive, where applicable Participate in the recruiting process, as required Provide management with various updates and indicators as requested Remain current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders across multiple functions and locations Ability to influence Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. Ability to drive process and organizational change. Ability to motivate teams and keep a positive attitude in a fast-paced environment. Ability to work under minimal supervision with a goal-oriented mindset. Ability to see the big picture and leverage critical thinking and decision-making skills. Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability. What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time. About the Position The Site Operations Manager plans, directs, coordinates and implements all distribution policies/procedures for the distribution operation at a dedicated site. In conjunction with these responsibilities, the leader will lead in accordance with Kenco's Guiding Principles and operate the facility using the Kenco Operating System (KOS / Shingo) methodology to obtain optimum efficiency and economy of operations, while maximizing profits by performing the following duties or through delegation to subordinates. Functions * Lead activities of site personnel to ensure compliance with defined operating system, corporate policy and site standard operating procedures, personnel policies and workload leveling. * Maintain all safety, operations, quality, financial, legal and regulatory functions executed on site. * Develop strong relationships with customer for the site to ensure continued success and satisfactory relationship with customer. * Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) and develop reports for the customer and leadership. * Responsible for supporting a healthy and effective "Lean Culture" participating in and leading 5S, Gemba walks, A3's, Kaizen events, Employee Suggestion Boards, etc. daily, weekly, or as necessary to promote continuous improvement to the benefit of our customer. May support other site implementations with the network. * Analysis of operations on a continuing basis to make necessary improvements to ensure cross functional operating efficiencies in the warehouse. Analyzes throughput information, capacity planning, flow through and financial information. * Acts as site purchase order gatekeeper to record, monitor, and control all site expenses in conjunction with network leaders. * May function as the sites HR administrator in partnership with network HR support. * Depending on functions of the customer/site; perform driver load planning/routing, common carrier utilization and monitors all DOT and hours of service compliance for drivers. * May perform necessary product inspections, functionality checks and other duties. Qualifications * Bachelor degree in a related field or related required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested. * Minimum of 5 years of experience in warehouse/distribution or transportation management required. Prior leadership experience preferred. * Must have a solid transportation background and an understanding of efficient transportation principles. * Experience using warehouse, transportation, and inventory management systems preferred. * Advanced level technical skills utilizing MS Office (i.e. Excel, PowerPoint, Outlook, & Word). Competencies * Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization. * Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. * Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy. * Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders. * Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives. * Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization. Travel Requirements * This position is expected to travel approximately 25% or less. * A passport is not required, but recommended. Disclosures * For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy ********************************************************************************** * The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. * Per company policy, all internal job postings expire 14 days from the date they are posted. The approximate pay range for this job is: $87,170.00 - $130,870.00 Benefits offered: * Medical insurance including HSA, HRA and FSA accounts * Supplemental insurance including critical illness, hospital indemnity, accidental injury * Dental Insurance * Vision Insurance * Basic Life and Supplemental Life * Short Term and Long Term Disability * Paid Parental Leave * 401(k) * Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) * Employer Paid Holidays- 10 days Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC 'Know Your Rights; Discrimination is Illegal' posting. *************************** For California residents please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. ********************************************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. **********************************************************************************

Job Description Stampede Ventures, Inc., a company within the BSNC family is currently seeking a qualified Operations Manager for BOS, Facility O&M and Logistics Contracts. This is a large and growing industry for SVI, and we are looking for a motivated and experience OM to manage new contracts in addition to helping us secure new contracts. Applicants will be contacted via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. Manage/Oversee multiple Government/DOD Base Operations Support and/or Facility Maintenance contracts Transition Contract startups and close outs Manage Direct reports (Project Managers, Quality Control managers, SSHO, etc.) for each contract Meet and communicate with government reps (Contracting Officers, COR's, Contract Specialists, etc.) as needed Manage Budgets and Performance Work Statement requirements Manage Large Procurements (Vehicles, Heavy equipment, etc.) during transition and throughout contract life Assist with Business Development needs (reviews, planning, site visits, etc.) To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum Necessary) Qualifications (applies to both this section and KSAO's) Bachelor's Degree with 2 years' experience and/or minimum 5+ years direct experience Top Secret Clearance (Poly) Facility Maintenance Experience Logistics Experience Proficient Computer Skills (Excel, Word, Power Point, etc.) Ability to Travel frequently Estimating Experience (RS Means, etc.) OSHA 30 Certification Knowledge, Skills, Abilities, and Other Characteristics Self-Motivated Good People Skills Works well under pressure Ability to make high level decisions Ability to hire and terminate employees Familiar with government contracts Preferred 10+ years' experience working BOS, Facility O&M or Logistics contracts Government/DOD contract experience Experience managing multiple high level/high dollar contracts Proficient Computer Skills Estimating Experience NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must always maintain a constant state of mental alertness. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS This position does perform DOT “safety-sensitive” functions (as defined under 49 CFR Part 40) and is subject to all federal requirements related to Department of Transportation requirements for those performing, or on-call to perform, “safety-sensitive” functions. Employees must provide a valid Commercial Driver's License (CDL) and Medical Examiner's Certificate (MEC). This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES Hires and supervises direct reports. Terminates employees as needed/directed ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $60,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $60,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The salary range for this position is $65,000.00 annually What You'll Do: Oversee Customer Operations Managers and other customer operations employees Manage daily customer operations, fleet availability, and revenue generation for the assigned function Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolve customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engage in effective communication plans focused on building employee engagement in order to achieve business results Conduct performance evaluations that are timely and constructive, where applicable Participate in the recruiting process, as required Provide management with various updates and indicators as requested Remain current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders across multiple functions and locations Ability to influence Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. Ability to drive process and organizational change. Ability to motivate teams and keep a positive attitude in a fast-paced environment. Ability to work under minimal supervision with a goal-oriented mindset. Ability to see the big picture and leverage critical thinking and decision-making skills. Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability. What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The **Senior Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The salary range for this position is $65,000.00 annually **What You'll Do:** + Oversee Customer Operations Managers and other customer operations employees + Manage daily customer operations, fleet availability, and revenue generation for the assigned function + Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolve customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engage in effective communication plans focused on building employee engagement in order to achieve business results + Conduct performance evaluations that are timely and constructive, where applicable + Participate in the recruiting process, as required + Provide management with various updates and indicators as requested + Remain current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders across multiple functions and locations + Ability to influence + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. + Ability to drive process and organizational change. + Ability to motivate teams and keep a positive attitude in a fast-paced environment. + Ability to work under minimal supervision with a goal-oriented mindset. + Ability to see the big picture and leverage critical thinking and decision-making skills. + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $60,000.00 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $54,000/yr **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $54,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more