Customer Service Representative jobs at David Weekley Homes - 756 jobs

General Shale, Inc., the nation's leading brick and masonry materials manufacturer, is seeking an Inside Sales Representative for our Memphis, TN location. The successful candidate must acquire an in-depth knowledge of General Shale products and interact professionally with customers in a fast-paced sales environment. Responsibilities will include: Inside sales Invoicing Answering the phone Data entry in SAP computer system Cash sales Liaising with outside sales team Job Requirements: 2-5 years customer service experience; inside sales experience Must be a self-starter who possesses excellent PC skills; knowledge of SAP a plus Strong communication skills, including both written and verbal communications Associate or Bachelor's degree in Business, Marketing or related curriculum preferred We offer competitive compensation as well as a comprehensive benefits package. ********************

Customer Success Representative (Inside Sales) United Roofing - Myrtle Beach, SC Schedule: Monday - Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection. As an Inside Sales Representative, you'll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences. Why Join United Roofing Free Medical Benefits (after qualifying period) 401(k) with 4% company match Paid Time Off All federal holidays recognized Trips & unique experiences for top performers Uncapped commissions + hourly pay One-on-one training with our award-winning sales leadership team Clear promotion pathway to leadership positions Top-of-the-line technology and resources to support your success Awards & Recognition In 2024, United Roofing received three prestigious awards: 🏆 Diamond Customer Service Award - Highest recognition for service excellence. 🏆 Top 20 in North America for Sales Excellence - Ranked #10 across the continent. 🏆 #1 in South Carolina for Warranty Protection - State leader in customer care and trust. Responsibilities Manage inbound calls and follow up on leads generated by marketing and canvassing teams. Engage homeowners with clear and professional communication, explaining our services and warranty programs. Schedule inspections for Roofing Experts to evaluate customer needs. Maintain accurate customer records and appointment scheduling within our CRM. Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals. Deliver best-in-class customer service, consistently targeting 5-Star satisfaction. Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction. Qualifications Fluent in English with exceptional verbal communication skills. Strong organizational and time management abilities. Positive, professional, and goal-oriented mindset. Self-motivated and disciplined in a fast-paced environment. Previous experience in customer service or inside sales preferred, but not required. Comfortable learning and using technology systems for scheduling and reporting. Equal Opportunity Statement United Roofing is an Equal Opportunity Employer. Important: All candidates must be W2 employees and have proper authorization to work in the U.S. View the list of acceptable I-9 documents here. ________________________________________________________________________________________________ To learn more about United Roofing, please visit our official website: **************************** You can also connect with us on our social media: Facebook: **************************************** Instagram: *****************************************************

Job DescriptionSalary: $20 hourly + Bonus Customer Success Representative (Inside Sales) United Roofing Myrtle Beach, SC Schedule: Monday Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection. As an Inside Sales Representative, youll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences. Why Join United Roofing Free Medical Benefits (after qualifying period) 401(k) with 4% company match Paid Time Off All federal holidays recognized Trips & unique experiences for top performers Uncapped commissions + hourly pay One-on-one training with our award-winning sales leadership team Clear promotion pathway to leadership positions Top-of-the-line technology and resources to support your success Awards & Recognition In 2024, United Roofing received three prestigious awards: Diamond Customer Service Award Highest recognition for service excellence. Top 20 in North America for Sales Excellence Ranked #10 across the continent. #1 in South Carolina for Warranty Protection State leader in customer care and trust. Responsibilities Manage inbound calls and follow up on leads generated by marketing and canvassing teams. Engage homeowners with clear and professional communication, explaining our services and warranty programs. Schedule inspections for Roofing Experts to evaluate customer needs. Maintain accurate customer records and appointment scheduling within our CRM. Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals. Deliver best-in-class customer service, consistently targeting 5-Star satisfaction. Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction. Qualifications Fluent in English with exceptional verbal communication skills. Strong organizational and time management abilities. Positive, professional, and goal-oriented mindset. Self-motivated and disciplined in a fast-paced environment. Previous experience in customer service or inside sales preferred, but not required. Comfortable learning and using technology systems for scheduling and reporting. Equal Opportunity Statement United Roofing is an Equal Opportunity Employer. Important: All candidates must be W2 employees and have proper authorization to work in the U.S. View the list of acceptable I-9 documents here. ________________________________________________________________________________________________ To learn more about United Roofing, please visit our official website: **************************** You can also connect with us on our social media: Facebook: **************************************** Instagram: *****************************************************

Haynes Inc. an experienced long-term government contractor, is searching for a Customer Support Representative for AR Branch to serve our client, the Department of State (DOS) in beautiful Charleston, SC. To be considered for this job, the candidate must be able to obtain a security Secret Clearance, or already possess one. A Secret Clearance will open a lot of other doors for your career with the Government, including the possibility of being hired directly. This is a full-time job with a starting salary range of $50,500 - 51,800, PLUS generous benefits package (outlined below) About Haynes, Inc. Haynes Inc, continues to partner with Department of State (DoS) in Charleston, SC. Our 80+ employees. support the DoS Comptroller and Global Financial Services (CGFS) Center in the areas of: Global Compensation, Information Systems Security (ISSO), and Global Financial Operations. We serve the U.S. Foreign Service, Department of State Civil Service, Foreign Service Retirees, Embassies, and Overseas U.S. Agencies reaching 180 countries and 140 currencies. Haynes, Inc. provides services in: Accounting, Administration, Budget, Travel, Vouchering, Accounts Receivables, Reconciliation, Systems Analysis, Information Systems, Computer Security, Payroll and Compensation, Treasury, Payroll Customer Service, Training, Audits, and Paralegal Analysis. Haynes, Inc. provides our employee family a robust benefits package including: 11 paid Federal holidays, generous Employer Match on your 401k, Paid Time Off, Medical/Dental/Vision Insurance, Flexible Spending Accounts, Life Insurance, Disability, Tuition Reimbursement, free Professional Development & Training Program with 9000+ courses, and more! We thrive on providing a good work/life balance and in creating an inclusive culture where employees feel valued, appreciated, and are rewarded for top performance! Department Overview The Bureau of the Comptroller and Global Financial Services Charleston (CGFS), Department of State (DoS) has a requirement for a Customer Support Representative for the Accounts Receivable Branch (ARB). Minimum Requirements: A four-year degree from an accredited college or university is required, or 2 years of college + 2 years of experience relative to the specific position, or 4 years of experience relevant to the specific position Requires basic knowledge and understanding of established and standardized bookkeeping and accounting procedures and techniques used in an accounting system, or a segment of an accounting system, where there are few variations in the types of transactions handled. Preferred Skills; Experience supporting customer service operations, including answering phones, responding to inquiries, and routing customers appropriately. Experience handling financial or payment-related transactions with accuracy and discretion. Ability to track, reconcile, and follow up on financial actions such as refunds, correspondence, or account updates. Knowledge of basic accounting principles and ability to learn automated financial systems. Strong organizational, oral, and written communication skills with English Conversational Spanish is highly preferred and will be tested in the interview. Our most Successful Employees in this Position Demonstrate: The candidate should be a team-player with a positive attitude and possess technology savviness and ability to catch on quickly Ability to obtain in-depth functional knowledge of ARB operations and customer service workflows. Ability to learn Department of State financial policies and procedures, including relevant FAM and FAH guidance. Strong customer service skills with the ability to remain professional and composed during high call volumes. Escalate issues to the Supervisor and Manager as appropriate after all other avenues have been exhausted. Attention to detail, critical thinking, and out-of-the-box thinking is encouraged, ability to work and mold to an ever-changing environment is a must. Perform extensive research and analysis of accounts in all financial/imaging systems when dealing with customers over the phone Technology aptitude, including proficiency with Microsoft Office and ability to learn systems such as GFMS, RFMS, and Avaya. Ability to multitask and prioritize during periods of high workload. Attention to detail, accountability, and reliability in completing time-sensitive tasks. Ability to escalate issues to supervisors or managers when appropriate. Team-oriented mindset and willingness to serve as backup support for critical functions. Job Responsibilities The Bureau of the Comptroller and Global Financial Services Charleston (CGFS), Department of State (DoS), requires contractor support services within the Accounts Receivable Branch (ARB). ARB manages and collects debts owed to the Department of State, including repatriation loans, evacuation loans, passport NSF debts, employee-related debts, and other receivables. Answer incoming calls to the ARB customer service line, respond to debtor inquiries, process payments when applicable, and transfer callers to portfolio managers as needed. Serve as lead support for ARB customer service operations to ensure consistent coverage during core business hours. Take credit card information and process payments for repatriation loans and passport NSF debts in accordance with established procedures. Review and prepare refund requests and submit correspondence to Vendor Management; track refund issuance to completion. Support large-scale refund initiatives, including COVID evacuation overbill refunds. Escalate issues to the Supervisor and Manager as appropriate after all other avenues have been exhausted. Attention to detail, critical thinking, and out-of-the-box thinking is encouraged, ability to work and mold to an ever-changing environment is a must Perform extensive research and analysis of accounts in all financial/imaging systems when dealing with customers over the phone Review returned mail and submit vendor code and address update requests to ensure accurate billing and correspondence delivery. Provide backup support for the Passport NSF (PNSF) portfolio, including review, approval, logging of new debts, and payment posting as trained. Manage the ARB administrative email inbox, including routing correspondence, forwarding decision memorandums, and preparing mailings as requested by portfolio managers. Track administrative review and decision emails from the Comptroller's Office and support issuance of 30-day notices as required. Print and distribute bills and dunning notices daily in accordance with ARB schedules. Scan and image documents into AR DIS for current processing and official records retention. Serve as backup for lockbox processing as needed. Support ISO 9001 requirements by reviewing and maintaining Quality Work Instructions (QWIs), Reference Documents (RDs), and Forms to ensure alignment with CGFS policy and business processes. Perform other miscellaneous administrative and operational duties as required to support ARB mission needs. Additional Information: Employees must remain in their current position for at least one year before applying for another job within the company. Software Systems Utilized Accounting Systems: GFMS and RFMS Reporting Database: Global Business Intelligence Document Storage: Document Imaging system Office: Microsoft Office Collection Research: LexisNexis Security Clearance Requirement All contractors supporting this Department must be able to either possess or obtain a security clearance of Secret. Important note to consider: A Secret Clearance will open a lot of other doors for your career in the Government to include possibilities of being hired directly. Work Schedule To be hired, the candidate must reside in the state of South Carolina. This position supports a government contract and is subject to the government agency rules and management. Standard 8-hour shift between 7:00 AM and 6:00 PM with a 45-minute non-compensated break. Performance under this task order may require work more than the normal forty-hour work week to in clude weekends as the workload requires it. Work performed more than 40 hours may be scheduled or unscheduled work and must be authorized by your Program Manager and DoS Management. Haynes, Inc is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, religion, gender, national origin, age, marital status, disability, veteran status, sexual orientation, or other protected status in any of the terms or conditions of employment.

Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage Customer Support Representative will measure wear, inspect and use CTS to track undercarriage components for customer and Yancey Bros. Co. owned equipment. Primary Responsibilities: Contact customers to arrange for measurement Visit customer site and follow all safety guidelines Secure machine to complete undercarriage Measure all components Load measurements into CTS Pro Inform customer of undercarriage status Report findings to appropriate PSSR Additional Responsibilities: Write service reports once jobs are completed Keep work area clean throughout process Participate in required safety program, and work in a safe manner Additional duties as assigned by manager Who We Are Looking For: To be successful in this position you should have a mechanical aptitude, be organized and safely work with caustic materials. You should have basic computer skills, be able to read and follow service material instructions and quotes, and write clear and concise work orders. The ability to multitask and problem solve are essential to this position as well. Education/Experience: High school or equivalent Required Qualifications/Skills: Must be 21-years-old or older. Valid, active driver's license. Ability to clear driver screenings and provide necessary information for a complete file, including but not limited to: Background check and MVR with less than 10 points. DOT Physical Drug Screen Prior experience in a shop setting (auto/truck/heavy equipment/rental) Read and follow service material instructions or quotes Basic computer skills (email, internet, basic data entry) Work safely with caustic chemicals/materials Occasional heavy lifting up to 100 lbs Able to operate machinery and forklift Preferred Qualifications/Skills: Prior experience as heavy equipment technician Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Compensation Individual Bonus Opportunities Available 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Job DescriptionWho We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage Customer Support Representative will measure wear, inspect and use CTS to track undercarriage components for customer and Yancey Bros. Co. owned equipment. Primary Responsibilities: Contact customers to arrange for measurement Visit customer site and follow all safety guidelines Secure machine to complete undercarriage Measure all components Load measurements into CTS Pro Inform customer of undercarriage status Report findings to appropriate PSSR Additional Responsibilities: Write service reports once jobs are completed Keep work area clean throughout process Participate in required safety program, and work in a safe manner Additional duties as assigned by manager Who We Are Looking For: To be successful in this position you should have a mechanical aptitude, be organized and safely work with caustic materials. You should have basic computer skills, be able to read and follow service material instructions and quotes, and write clear and concise work orders. The ability to multitask and problem solve are essential to this position as well. Education/Experience: High school or equivalent Required Qualifications/Skills: Must be 21-years-old or older. Valid, active driver's license. Ability to clear driver screenings and provide necessary information for a complete file, including but not limited to: Background check and MVR with less than 10 points. DOT Physical Drug Screen Prior experience in a shop setting (auto/truck/heavy equipment/rental) Read and follow service material instructions or quotes Basic computer skills (email, internet, basic data entry) Work safely with caustic chemicals/materials Occasional heavy lifting up to 100 lbs Able to operate machinery and forklift Preferred Qualifications/Skills: Prior experience as heavy equipment technician Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Compensation Individual Bonus Opportunities Available 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Processing multiple daily order entry and billing transactions with a high level of accuracy and attention to detail. Resolving issues related to orders, billing, accounts receivable, and returns in a timely and professional manner. Maintaining customer accounts by updating records and ensuring accuracy in all transactions. Communicating directly with the sales force, internal departments, and clients to address and resolve customer concerns. Handling customer inquiries, assessing their needs, and ensuring quality service that meets customer satisfaction standards. Generating reports and maintaining detailed records to track order processing and customer interactions. Supporting the team by collaborating effectively and maintaining a positive, goal-oriented work environment. Working beyond standard hours as needed to support business needs and ensure timely order fulfillment. Qualifications: High school diploma or equivalent required. Associate's degree or equivalent work experience preferred. Must have experience in order processing and a strong understanding of order management workflows. Experience working with an ERP system, preferably Oracle, is helpful. Must be proficient in Microsoft Office, including Excel and Outlook. Must possess a valid driver's license and have a good driving record. Minimum of 2+ years of customer service or account management experience. Demonstrated knowledge of customer service principles, including customer needs assessment, quality service standards, and customer satisfaction evaluation. Strong problem-solving and communication skills, with the ability to address customer concerns effectively. Excellent organizational skills, customer service abilities, and follow-up capabilities. Strong phone communication skills with the ability to remain composed in stressful situations. Proven ability to process orders accurately and generate reports with attention to detail. Must be able and willing to work successfully in a team-oriented environment. Must be dedicated, goal-oriented, and self-directed. Ability to work beyond standard hours as needed to support business demands. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

Job Brief: We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Skills Required: High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of Atlanta™, a DH Pace Company, Inc. is seeking to hire a Full-time Customer Service Representative to join our Peachtree Corners, GA office in our contact center. We are seeking customer-focused candidates who will provide exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns. The contact center handles a high volume of callers who want to talk to us to obtain a product or service! We offer great work/life balance as the schedule is a day shift. The work schedule for this role is Monday-Friday 9:00 AM-6:00 PM and every other Saturday 7:30 AM-4:00 PM (with one day during the week off during the Saturday rotation). Position overview: Schedule and create accurate and complete service tickets for residential and commercial customers. Promote all products and services, quoting accurate pricing when appropriate. Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution. Conduct outbound calls for customer follow-ups as needed. Coordinate with Dispatch teams to prioritize and fulfill customer requests. Update and maintain accurate records of customer interactions in the ERP system. Meet personal/team critical Key Performance Indicators (KPI's). Follow communication procedures, guidelines, and policies. Continuously seek opportunities to improve the customer experience and streamline processes. Ability to work overtime as required OR ability to work additional hours as required. Other duties as assigned. Qualifications: High school diploma or equivalent Experience in customer service or related field. Strong communication skills, both verbal and written. Proficiency in Microsoft Office Suite and CRM software. Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment. Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules. Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

******************************************************************************** As the Customer Experience Representative, you will be the liaison between all of our departments to ensure our clients are receiving a seamless experience across touchpoints. The ideal candidate will have general title industry knowledge and oversee a team of people who respond to inquiries. The qualified candidate will be an encouraging team player, patient, caring, and communicate effectively with team members within the various departments; is able to problem solve daily. Essential Functions Answer questions via phone calls and emails from homeowners, lenders, title companies, and attorney offices Assist with inquiries about software issues, endorsements, policy corrections, and claim submission process to obtain final title policies, retype policies Represents the business with a positive attitude and professional appearance Direct point-of-contact for team member inquiries, or concerns; respond to and resolve escalated or complex issues Manage the performance of team members through active motivation, assessing performance, consistent communication, and effective feedback Monitor daily workflows to ensure that team members are meeting performance goals, following standard policies and procedures, and remain within compliance guidelines Assist with covering the receptionist desk including answering phone calls through a switchboard, routing calls to the appropriate parties and departments Perform routine clerical tasks including mailing, faxing, filing, and scanning Assist with Federal Express user logins and passwords Oversee the coordination of meeting meals for Executive team Schedule, prepare agenda and lead monthly team meetings Schedule, prepare and conduct monthly team training sessions Assist with the interview processes for new candidates and new team member training Additional duties as assigned by the Director of Customer Experience Skills & Qualifications 3+ years of customer experience manager experience or related Excellent listening, written and verbal communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail Strong analytical and problem-solving skills Strong supervisory and leadership skills Self-Starter Ability to thrive in a fast-paced working environment and be a multitasker Must have poise and patience when dealing with customers Bilingual in English and Spanish, or other languages desired Strong Microsoft Office Suite experience (i.e. Excel, Word, etc.) Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to handle, or feel; and reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Ardán offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness resources Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.

The Hiller Companies, LLC has an immediate opening for Customer Service Representative. Hiller offers fire protection and life safety products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. For more than 100 years, we have been laser-focused on one goal - making the world a safer place. We are proud to be on the forefront of technology and innovation by creating adaptable safety solutions. As we continue to grow and expand our life safety footprint, we pledge to keep our customers top of mind while striving to design, install and service the most compliant, reliable systems available. Job Summary: The Customer Service Representative (CSR) will be responsible for ensuring customer satisfaction by providing exceptional support, information, and assistance to our clients. This position will involve handling inquiries, resolving issues, and maintaining positive relationships with customers, all while contributing to the overall success and growth of our company. Job Responsibilities: Serve as point of contact for customer inquiries, responding promptly and professionally to inquiries via phone, email, and in-person visits. Schedule and perform follow up conversations with customers, post service, to solicit feedback ensure satisfaction, and address additional needs. Discuss post service billing requirements with clients and ensure all needs are addressed to ensure timely processing of invoices. Collaborate closely with our technical teams to coordinate completed service appointments and communicate relevant details to customers. Act as Operational liaison between Shared Branch Services and Collections teams. Manage customer follow up/communication upon invoice issuance to ensure invoice accuracy, payment timing, potential acceptance of payments (credit card or check), provide statements upon customer request and maintain accurate and timely notation of on-going customer communication in E1 for continuity of customer care by Shared Branch Services and/or Collections teams. Communicate and collaborate with Shared Branch Services to address and resolve all invoicing concerns and/or corrections to ensure timely payment of open invoices. Maintain accurate and up-to-date customer records, including contact information, service history, and interactions. Document conversations for follow-up needs and additional inquiries. Proactively address customer concerns, troubleshoot issues, and escalate complex cases to appropriate teams while ensuring a positive customer experience. Identify opportunities to upsell or cross-sell additional services and products based on customer needs and preferences. Stay updated on industry trends, regulations, and advancements in fire protection services to provide informed and knowledgeable support to customers Other duties as required. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun. We offer competitive pay and most employee benefits start from the first day of employment, including: Medical, Dental & Vision Insurance 401(k) with fully vested employer matching funds Company Paid & Voluntary Life Insurance Voluntary Short Term & Long Term Disability Insurance PTO 8 Paid Holidays Qualifications Education, Licensure & Certifications: High school diploma or equivalent; Associate degree or relevant certification is a plus Experience: Previous customer service experience, preferably in a technical or service-oriented industry. Knowledge, Skills, Capabilities: Excellent communication skills, both verbal and written, with the ability to explain technical concepts in a clear and understandable manner. Strong interpersonal skills and the ability to build rapport and maintain positive relationships with diverse customers. Proficient in using customer relationship management (CRM) software and other relevant tools. Detail-oriented with strong organizational and multitasking abilities. Problem-solving mindset with the ability to remain calm under pressure and find effective solutions. Basic knowledge of fire protection systems and services is a plus, but not required (training will be provided). Ability to work collaboratively in a team environment while also being self-motivated and capable of working independently. Flexible schedule to accommodate occasional evening or weekend shifts, especially during peak service periods. Commitment to upholding our company's values of safety, integrity, and excellence in customer service.

The Hiller Companies, LLC has an immediate opening for Customer Service Representative. Hiller offers fire protection and life safety products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. For more than 100 years, we have been laser-focused on one goal - making the world a safer place. We are proud to be on the forefront of technology and innovation by creating adaptable safety solutions. As we continue to grow and expand our life safety footprint, we pledge to keep our customers top of mind while striving to design, install and service the most compliant, reliable systems available. Job Summary: The Customer Service Representative (CSR) will be responsible for ensuring customer satisfaction by providing exceptional support, information, and assistance to our clients. This position will involve handling inquiries, resolving issues, and maintaining positive relationships with customers, all while contributing to the overall success and growth of our company. Job Responsibilities: * Serve as point of contact for customer inquiries, responding promptly and professionally to inquiries via phone, email, and in-person visits. * Schedule and perform follow up conversations with customers, post service, to solicit feedback ensure satisfaction, and address additional needs. * Discuss post service billing requirements with clients and ensure all needs are addressed to ensure timely processing of invoices. * Collaborate closely with our technical teams to coordinate completed service appointments and communicate relevant details to customers. * Act as Operational liaison between Shared Branch Services and Collections teams. * Manage customer follow up/communication upon invoice issuance to ensure invoice accuracy, payment timing, potential acceptance of payments (credit card or check), provide statements upon customer request and maintain accurate and timely notation of on-going customer communication in E1 for continuity of customer care by Shared Branch Services and/or Collections teams. * Communicate and collaborate with Shared Branch Services to address and resolve all invoicing concerns and/or corrections to ensure timely payment of open invoices. * Maintain accurate and up-to-date customer records, including contact information, service history, and interactions. Document conversations for follow-up needs and additional inquiries. * Proactively address customer concerns, troubleshoot issues, and escalate complex cases to appropriate teams while ensuring a positive customer experience. * Identify opportunities to upsell or cross-sell additional services and products based on customer needs and preferences. * Stay updated on industry trends, regulations, and advancements in fire protection services to provide informed and knowledgeable support to customers * Other duties as required. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun. We offer competitive pay and most employee benefits start from the first day of employment, including: * Medical, Dental & Vision Insurance * 401(k) with fully vested employer matching funds * Company Paid & Voluntary Life Insurance * Voluntary Short Term & Long Term Disability Insurance * PTO * 8 Paid Holidays

Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed. This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked. Compensation is hourly plus incentive based on volume of set appointments. Qualifications: - Positive attitude and customer service mindset - Self motivated, driven individual - Professional, energetic and a strong brand ambassador for the company - Maintaining flexibility and adaptability in an ever-changing work environment - Critical thinker with the ability to effectively develop solutions - Team player - Basic computer proficiency, including Microsoft tools - Must be available to work Saturday rotation - Organized and detail oriented Related keywords: sales, inside sales, inside sales representative, call center representative

Job DescriptionDescription: Customer Service Agent Job Type: Full time FLSA: Non - Exempt Who we are: Advanced Air, LLC is an innovative, service-oriented aviation company headquartered in Hawthorne, California. We were founded in 2005 by our President, Levi Stockton, as an FAA approved, Part 135, On-Demand Air Carrier focused on superlative aircraft management and on demand charter. Today, Advanced Air has 20 aircraft, operated in both scheduled and on-demand service, and a diversified portfolio of flying services in turboprop aircraft, business jets and regional passenger jets. Serving more than 12 communities in the southwestern United States, Advanced Air has a deep commitment to operational excellence and metered, sustainable growth. Our successful growth is driven by our adherence to our core values of: safety, security, teamwork and reliability. We are in this business for the long run and take a disciplined, thoughtful approach to growth opportunities. About the Role and about You: We are actively in search of a Customer Service Agent to support our operations at Phoenix Sky Harbor International Airport! This position is 100% on-site, so being based in the Phoenix, AZ area is a must. Customer Service Agents work in fast-paced environment, and should be comfortable working in any weather, including rain, snow and heat. What you will do: Greet and provide outstanding service to all AA customers and guests in a friendly, courteous and professional manner; Answer telephone to provide information, resolve problems or complaints, and assist as needed; Handle all aspects of reservations, ticketing, check-in, seat assignment, passenger boarding, and baggage service; May handle cash, checks, credit cards, and travel vouchers as forms of payments for tickets; Communicate to customers when a flight has been delayed or cancelled and work to re-accommodate them according to company policy Board/deplane flights and escort passengers to and from aircraft in a timely and efficient manner, assisting passengers as needed. Provide check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengers. Provide current and accurate fare, schedule, gate, flight arrival and departure information, as well as answer general inquires both in-person and over the telephone; Ensure aircraft are prepared for flight, including food and beverage stocking and light cleaning; Transport passengers via shuttle or van as required; Oversee passenger unloading of firearms in accordance with training, policy, and TSA where required; Maintain Advanced Air brand standards and consistency in the ground experience. Identify opportunities to improve customer experience and increase satisfaction; Maintain positive customer relations at all times by using good judgment and the ability to multi-task; Ensures FAA, TSA, Airlines & Airport regulations are followed at all times. Will be required to obtain and maintain a Secured Identification Display Area (SIDA) badge for certain airports. Additional duties as assigned by Supervisor. Requirements: What we are looking for: Must have authorization to work in the U.S. Must have valid Driver's license and clean driving record 2+ Years of Customer Service Experience Experience with Microsoft Office products including Outlook, Word and Excel Excellent communication and problem-solving skills Ability to push/pull/lift 50 lbs. for extended periods of time Ability to work efficiently under time constraints / Must have valid Driver's license and clean driving record High School diploma or GED equivalent Special Requirements: May be required to push/ pull ground service equipment weighing approximately 5,000 lbs May be required to obtain a Secured Identification Display Area (SIDA) badge for certain airports Will be required to meet all local airport and TSA requirements Must be able to work flexible hours including evenings, weekends, holidays and overtime, as needed Must be able to pass an FAA Drug and Alcohol testing, background checks and submit to random drug test when required Why you should work with us: We can tell you all about how great we are, but you probably want to know what is in it for you, so we have compiled a list of our standout benefits: Competitive salary PTO and Sick Time (PTO provided to full time employees) Easy to use Flight/Travel Benefits; current contracts include Delta, Alaska, and Southwest 401k plan with dollar-for-dollar employer match up to 4% Tentative Schedule (2 open shifts): Sun: 0500 - 1730 Mon: 0330 - 1530 Tues: 1200 - 1930 Wed: 1200 - 1930 Thurs: OFF Fri: OFF Sat: OFF (39.3 hrs) Sun: 0600 - 1730 Mon: OFF Tues: OFF Wed: OFF Thurs: 1230 - 2130 Fri: 1100 - 1800 Sat: 0330 - 1300 (37 hrs) There is a two-week training schedule: Monday: 0400 - 1430 Tuesday: 0800 - 1830 Wednesday: 0400 - 1300 Thursday: 0400 - 1500 Friday: 0400-1300 FYI: We believe a diversity of perspectives and experiences is what makes a strong team. The stronger our team, the closer we are to our mission. So come join us! We are looking for people of all genders, races, ethnicities, orientations, abilities, and disabilities to come sit at our tables and fly our planes. Lastly, in this role you may be exposed to fumes, dust, loud noises, outdoor weather conditions and extreme temperatures, and altitudes higher than sea level. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed. This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked. Compensation is hourly plus incentive based on volume of set appointments. Qualifications: - Positive attitude and customer service mindset - Self motivated, driven individual - Professional, energetic and a strong brand ambassador for the company - Maintaining flexibility and adaptability in an ever-changing work environment - Critical thinker with the ability to effectively develop solutions - Team player - Basic computer proficiency, including Microsoft tools - Must be available to work Saturday rotation - Organized and detail oriented Related keywords: sales, inside sales, inside sales representative, call center representative Powered by JazzHR 33TJQYZ8uT

Job Description Outdoor Customer Service Agent Looking for a career that pays well without the pressure of selling? Join our team and earn $50K to $75K per year - no selling involved! Responsibilities: • Canvass neighborhoods identify damage roofs • Talk with homeowners about the benefits of brand new roof paid for by their insurance • Schedule FREE roof inspections Qualifications: • Outgoing personality • Strong communication skills • Driven to achieve goals Compensation: • Salary, Commission & Bonus (Earn $50,000 to $75,000 per year) • Full training provided • Career growth opportunities Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview. #hc214713

KOHLER Signature Store by Wool Supply 10025 S Dixie Hwy, Pinecrest, FL 33156 Store Website: kohlersouthmiami.com Virtual tour: ************************************ AGmf1zqLX About the Store The Kohler Signature Store is a 4,000 sqft luxury kitchen and bath, tile, and lighting retail store in Pinecrest, Florida. The store has everything you need to design the kitchen and bathroom of your dreams. Open 7 days a week, the store features products from Kohler, Robern, Ann Sacks, and Kallista. Kohler is the largest kitchen & bath brand in the world. Job Description The Customer Service Representative will serve as the initial contact for our clients. The CSR will be responsible for greeting clients as they enter the store. They will speak with the clients to determine their needs and qualify the opportunities to either connect them with a sales consultant, or give them a tour of the store. The CSR will also be responsible for handling the phone system, coordinating deliveries with the warehouse, scheduling releases with clients, in addition to running credit card payments. Other administrative tasks may be required. Candidates who seek part-time or full-time hours are encouraged to apply. This position may develop into a full-time design sales consultant opportunity if the candidate is willing to learn our products. The candidate should be comfortable working in a fast-paced high-traffic retail store. The store is open seven days per week, and the preferred candidate will be able to work on Saturdays and/or Sundays. About KOHLER Founded in 1873 and headquartered in Kohler, Wisconsin, Kohler is one of America's oldest and largest privately held companies. With more than 50 manufacturing locations worldwide, Kohler is a global leader in the design, innovation and manufacture of kitchen and bath products; engines and power systems; luxury cabinetry and tile; and owner/operator of two of the world's finest five-star hospitality and golf resort destinations in Kohler, Wisconsin, and St. Andrews, Scotland. For additional details, please visit kohler.com. The Kohler Signature Store is owned and operated by Wool Supply. Wool Supply is a privately held, family owned South Florida business. Please visit woolsupply.com and woolkb.com to find out more about the company, and kohler.com, robern.com, annsacks.com, and kallista.com to learn more about the products featured in the store.

Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1

Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see “no” as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1