Operations Representative jobs at Parkview Health - 383 jobs

Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care. As a key member of the Customer Success team, you will help grow and improve best practices for building and maintaining relationships with our facility partners. What You'll Do: Place outbound phone calls to new clinical facility partners to educate them on the Parachute Platform and help them with platform adoption/usage. Conduct end-user training - roll up your sleeves to lead demos & trainings tailored for each facility partner to ensure end users have appropriate support Continuously support our Facility Partners as needed Participate in digital transformations as you onboard facilities, partnering with their leaders to drive rapid growth of digital ordering across the organization Suggest process improvements to make our facility onboarding more effective Listen to management/user's product feedback to highlight the pros/cons of the product and flag feedback internally for continual improvement. Work to build & refine internal facility growth operational processes, including building processes by working in HubSpot and using data to make us more efficient and effective, and the process of working with Marketing to develop materials that effectively show our facility partners the value of the Parachute Platform. Provide excellent ongoing service through empathy, active listening skills, resourcefulness, and a desire to ensure the best possible outcomes for our Facility partners. Preferred Requirements 1-2 Years of work experience in Sales, Customer Success, Account Management, or similar roles. Bachelor's Degree or equivalent Desire to work in a startup environment with a proactive and hungry mindset and ability to pivot quickly based on company needs Critical thinking skills with attention to detail Passionate about improving patient outcomes in an inefficient industry Process-oriented; develop roadmaps to operationalize account strategy Customer-centric with expertise in account or client management Demonstrated self-starter within a cross-functional team Problem solver; adaptable with a relentless solutions mindset Strong communicator with and extract and synthesize info from experts An intellectual curiosity to explore the various areas of a tech startup changing the healthcare landscape. Enthusiastic about using technology to better patient outcomes Fast learner who can come up to speed on detailed topics quickly About You Excellent communication skills and ability to understand our facility partners' unique businesses through listening and tailoring a solution that fits their needs. Coachable. You actively improve from feedback and have a strong urge to get better. Relentless and curious, taking initiative to go the extra mile for our facility partners and our internal teams, always asking questions with a mindset of constant improvement. Trustworthy and reliable; demonstrated ability to build relationships with facility partners and prioritize their needs in order to follow through with helping improve their business of helping patients. Willingness to roll your sleeves up. Experienced in sales is a plus, but not required. GSuite experience preferred. Experience using Excel, Tableau, HubSpot, and JIRA, a strong plus Experienced with SaaS products (healthcare a plus!) and a fast learner. Highly motivated with a strong sense of ownership and desire to make an impact and crush expectations. Strong business acumen with ability to translate strategy to prioritized tactics Benefits Medical, Dental, and Vision Coverage 401(k) Retirement Plan (Not Matching) Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees. Equity Incentive Plan Annual Company-Wide Bonus (up to 15%) Flexible Vacation Policy Summer Fridays - 5 Fridays Off During Summer (Separate From PTO) Monthly Internet Stipend Annual Home Office and Wellness contribution Co-Working Space Reimbursement Annual stipend for education and development Base Salary: $70,000 + Commission California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here. We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization

Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Software Sales Renewals Representative to support our Renewals business. This position will be based out of our Dublin, Ohio office. This is an entry-level position on the renewals team with potential for Career Development. Quest strives to be the best of the very best in everything we do. We are fanatically customer-focused and are proud to support the most complex customers who have the highest IT demands in the world. It's exciting, it's rewarding, it's hard work, and offers career and personal growth. The primary responsibility of the Software Maintenance Renewals Representative is to maintain and grow revenue with our existing customers. This is inclusive of managing current renewals, up-selling prepaid maintenance, and reinstating lapsed customers. The Renewals Representative will create strong working relationships with the Quest Software Sales team and other internal teams to ensure complete customer satisfaction. This position is based in our Columbus, OH office, with a requirement to work in the office. Responsibilities -Achieve quarterly assigned team sales quotas -Maintain accurate forecast activities for the assigned region in the CRM -Effectively defend against competitive pressures and uncover additional opportunities -Take an account management approach to identify co-termination and reinstatement opportunities -Interface with Quest software renewals management, technical support, and business unit teams to help ensure customer success and timely feedback being returned to the business leadership of Quest -Build knowledge on a specific technology solution area, such as security, database, or systems management products -Will stay up to date on our new technology and support offerings, which will enable you to increase your sales to your customers -A successful individual will develop relationships with his/her peers in field sales, technical support, or with the product managers to ensure customers' needs are met -Work independently, managing the full sales cycle to close- leverage cross-functional resources to achieve results and meet customer needs -Partner with other members of the renewal team and with field sales to support the selling process Qualifications -1+ years of sales, renewal, or account management experience or a combination of experience and education -Strong organization skills with an emphasis on territory management -Excellent PC and internet skills with a strong understanding of Microsoft Office -Experience working in a fast-paced environment -Must be a motivated self-starter with the ability to handle a high volume of e-mail communications and outbound calls -Must be able to work in our Dublin, OH office Preferences -AA Degree -Customer Success background -Experience selling software, telecommunications, or insurance -Siebel or Salesforce.com experience #LI-CJ Company Overview Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies - including 90% of the Fortune 500 - trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential. Why Quest At Quest, your work makes an impact. You'll help organizations get AI-ready while building your career with a global team of innovators. We offer: Competitive pay, annual bonuses, and top-performer recognition. Comprehensive health, family, and retirement benefits. Flexible work options, generous PTO, and wellness programs. Professional growth through learning platforms, mentorship, and leadership programs. Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council. Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages. Come join us. For more information, visit us on the web at Quest Careers | Innovate. Collaborate. Grow. Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending *************. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.

PRN Clinic Operations Representative - Montgomery County (Mon - Fri, Day Shift) - (250002TY) Description Please read the full description before applying to the position. reports to the Clinic Operations Supervisor or Clinic Operations/Practice Manager. Provide patient services and administrative support in clinic operations. Interacts with parents, patients, physicians and other staff under moderate supervision in a courteous manner. Provide assistance to other employees within their department as well as other departments. Collect and verify all demographic information to ensure accuracy. May provide required notification of scheduled services according to managed care requirements. May be responsible for scheduling patients for specialty appointments. Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. Duties may include but are not limited to scheduling appointments, registering patients, making and answering phone calls, obtaining and uploading medical records and documentation, and collecting and verifying demographic and insurance information to ensure accuracy. The coverage needs for this position are up to 40-hours per week, Monday through Friday. Hours of operations for Ambulatory outpatient clinics vary in the window of 7:00 am to 6:00 pm (all shifts are 8. 5 hours). This position will provide support at the Montgomery County Clinics. Due to the PRN-nature of this position, please note that this is a non-benefits-eligible position that requires a commitment of 6 months of successful performance, after which you may be considered for a full-time benefits-eligible position within the organization if interested. This position is a great opportunity to float around and experience the different clinics and specialty outpatient medical services offered at Children's National and ultimately determine what's the right fit for you! Qualifications Minimum EducationHigh School Diploma or GED (Required) Minimum Work Experience1 year Experience performing billing, patient registration, and scheduling, medical insurance verification, insurance screening. (Required) Required Skills/KnowledgeBroad clinic knowledge, customer service skills. Computer knowledge necessary. Microsoft Office experience preferred (Word & Excel). Complete Ambulatory Services training curriculum and pass all competency assessments, including a mock clinic. The ability to type minimum of 35 words per minute required. Functional AccountabilitiesPatient ServicesDemonstrate accuracy of scheduling patients using the applicable scheduling system for the department. Complete computer aided, on-line registration screen with parent/guardian via telephone or in person in professional & courteous manner. Collect accurate demographic and insurance information. Update systems as needed in accordance with department standards for registration accuracy . Reschedule appointment for patients who did not show or for the ancillary services cancellations by providers/technologist. Schedule follow up appointments at check out if applicable. Greet patients and parents courteously. Arrive patient in appropriate system based on department policy . Obtain required consents for department & ensure distribution of compliance related materials (i. e. HIPPA Privacy Notice, Patient Rights). Obtain copy of insurance card and photo ID to be stored in medical record (copy or scan activity required). Ensure applicable insurance company and CNMC HIM department receive copies of appropriate forms/documentation. Complete all documentation in accordance with department policy and procedure. Respond to patient portal work lists (i. e. appointment requests, fax queues, email requests, etc. May include messaging center work lists in the future). Information VerificationVerify insurance eligibility using applicable eligibility system. Ensure managed care carve outs (lab and radiology carve outs) are adhered to. Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments. Discuss co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional & courteous manner. Counsel parents or refer parent to Financial Information Center (FIC) for establishing payment schedule or method of payment. Verify insurance information is complete prior to procedure and collect and verify pre-authorization/referral information: goal is to obtain authorizations 5 days in advance of service. Utilize all systems where patient information may be stored (EPRS, SCI, Cerner, IDX, McKesson, etc. ) to verify that systems are in sync Cash CollectionCollect and record co-payments, deposits and payments in full and provide payer with receipt. Responsible for helping department meet 85% of the collection target for the department. Maintain departmental requirements regarding cash controls and collections. Billing PreparationReconcile schedules for upcoming clinic session to include ensuring that accounts are set up for billing and services requiring authorization are flagged: Activity should be completed 3-4 days in advance of clinic session; Areas with procedures requiring authorizations work standard may be 5-7 days. Appropriately clear all walk-in and ensure scheduled/unscheduled appointments are linked to scheduling system. Office SupportAnswer telephone and address caller needs appropriately. Avoid transferring calls for better service to families. Meet department standards relative to ACD policies if applicable. Manage voice mail messages within same business day . Distribute mail. May work returned mail as needed. All staff are responsible for information distributed via e-mail. Staff should check work email a minimum of 3 times daily and respond to inquiries within 24 hours (or next business day). Maintain office files and office supplies at P AR levels. Maintain clean reception area and work space. Other support as needed. SafetySpeak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational AccountabilitiesOrganizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/CommunicationDemonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial ResponsibilityUse resources efficiently Search for less costly ways of doing things SafetySpeak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: Maryland-Silver SpringWork Locations: Tech Hill 12211 Plum Orchard Drive Silver Spring 20904Job: Administrative Support / Customer ServiceOrganization: AmbulatoryPosition Status: R (Regular) - O - PRNShift: DayWork Schedule: 9-5Job Posting: Nov 14, 2025, 10:34:48 PMFull-Time Salary Range: 43160 - 85259. 2

. This position reports to the Clinic Operations Supervisor or Clinic Operations/Practice Manager. Provide patient services and administrative support in clinic operations. Interacts with parents, patients, physicians and other staff under moderate supervision in a courteous manner. Provide assistance to other employees within their department as well as other departments. Collect and verify all demographic information to ensure accuracy. May provide required notification of scheduled services according to managed care requirements. May be responsible for scheduling patients for specialty appointments. Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. Duties may include but are not limited to scheduling appointments, registering patients, making and answering phone calls, obtaining and uploading medical records and documentation, and collecting and verifying demographic and insurance information to ensure accuracy. The coverage needs for this position are up to 40-hours per week, Monday through Friday. Hours of operations for Ambulatory outpatient clinics vary in the window of 7:00 am to 6:00 pm (all shifts are 8.5 hours). This position will provide support at the Montgomery County Clinics. Due to the PRN-nature of this position, please note that this is a non-benefits-eligible position that requires a commitment of 6 months of successful performance, after which you may be considered for a full-time benefits-eligible position within the organization if interested. This position is a great opportunity to float around and experience the different clinics and specialty outpatient medical services offered at Children's National and ultimately determine what's the right fit for you! Minimum Education High School Diploma or GED (Required) Minimum Work Experience 1 year Experience performing billing, patient registration, and scheduling, medical insurance verification, insurance screening. (Required) Required Skills/Knowledge Broad clinic knowledge, customer service skills. Computer knowledge necessary. Microsoft Office experience preferred (Word & Excel). Complete Ambulatory Services training curriculum and pass all competency assessments, including a mock clinic. The ability to type minimum of 35 words per minute required. Functional Accountabilities Patient Services * Demonstrate accuracy of scheduling patients using the applicable scheduling system for the department. * Complete computer aided, on-line registration screen with parent/guardian via telephone or in person in professional & courteous manner. * Collect accurate demographic and insurance information. Update systems as needed in accordance with department standards for registration accuracy . * Reschedule appointment for patients who did not show or for the ancillary services cancellations by providers/technologist. Schedule follow up appointments at check out if applicable. * Greet patients and parents courteously. Arrive patient in appropriate system based on department policy . * Obtain required consents for department & ensure distribution of compliance related materials (i.e. HIPPA Privacy Notice, Patient Rights). * Obtain copy of insurance card and photo ID to be stored in medical record (copy or scan activity required). Ensure applicable insurance company and CNMC HIM department receive copies of appropriate forms/documentation. Complete all documentation in accordance with department policy and procedure. * Respond to patient portal work lists (i.e. appointment requests, fax queues, email requests, etc. May include messaging center work lists in the future). Information Verification * Verify insurance eligibility using applicable eligibility system. Ensure managed care carve outs (lab and radiology carve outs) are adhered to. * Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments. * Discuss co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional & courteous manner. * Counsel parents or refer parent to Financial Information Center (FIC) for establishing payment schedule or method of payment. * Verify insurance information is complete prior to procedure and collect and verify pre-authorization/referral information: goal is to obtain authorizations 5 days in advance of service. * Utilize all systems where patient information may be stored (EPRS, SCI, Cerner, IDX, McKesson, etc.) to verify that systems are in sync Cash Collection * Collect and record co-payments, deposits and payments in full and provide payer with receipt. Responsible for helping department meet 85% of the collection target for the department. * Maintain departmental requirements regarding cash controls and collections. Billing Preparation * Reconcile schedules for upcoming clinic session to include ensuring that accounts are set up for billing and services requiring authorization are flagged: Activity should be completed 3-4 days in advance of clinic session; Areas with procedures requiring authorizations work standard may be 5-7 days. * Appropriately clear all walk-in and ensure scheduled/unscheduled appointments are linked to scheduling system. Office Support * Answer telephone and address caller needs appropriately. Avoid transferring calls for better service to families. Meet department standards relative to ACD policies if applicable. Manage voice mail messages within same business day . * Distribute mail. May work returned mail as needed. * All staff are responsible for information distributed via e-mail. Staff should check work email a minimum of 3 times daily and respond to inquiries within 24 hours (or next business day). * Maintain office files and office supplies at P AR levels. * Maintain clean reception area and work space. * Other support as needed. Safety * Speak up when team members appear to exhibit unsafe behavior or performance * Continuously validate and verify information needed for decision making or documentation * Stop in the face of uncertainty and takes time to resolve the situation * Demonstrate accurate, clear and timely verbal and written communication * Actively promote safety for patients, families, visitors and co-workers * Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational Accountabilities Organizational Commitment/Identification * Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication * Demonstrate collaborative and respectful behavior * Partner with all team members to achieve goals * Receptive to others' ideas and opinions Performance Improvement/Problem-solving * Contribute to a positive work environment * Demonstrate flexibility and willingness to change * Identify opportunities to improve clinical and administrative processes * Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility * Use resources efficiently * Search for less costly ways of doing things Safety * Speak up when team members appear to exhibit unsafe behavior or performance * Continuously validate and verify information needed for decision making or documentation * Stop in the face of uncertainty and takes time to resolve the situation * Demonstrate accurate, clear and timely verbal and written communication * Actively promote safety for patients, families, visitors and co-workers * Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Founded in 2015, Phil is a Series D B2B2C platform that provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers enabling easy and affordable access to medicine. We are a group of like-minded individuals from varying backgrounds passionate about creating a new and innovative healthcare platform, focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Position Overview As a Partner Operations Specialist, you will support our Partner Performance Managers with day to day tasks critical for the performance of our Partner Pharmacy network. Responsibilities include, but are not limited to: * Reviewing and responding to internal escalation requests * Data entry and processing requests for our biggest partners * Contacting partners to resolve issues that prevent a successful client/patient/partner experience * Performing a variety of tasks in the Phil dashboard to ensure speed and accuracy of patient requests * Placing inventory orders for our partner network * Review script level issues to ensure proper process was followed and correct as needed * Triage, resolve, and respond to order-related escalations or one-off requests * Identify errors and understand workflows to unblock prescriptions * Collaborate with Partner Performance Managers and other team members to ensure the company's goals and targets are met. What We're Looking For * 2+ years of experience, pharmacy technician and/or external administrative support. Bonus if you have Prior pharmacy technician experience and use of proprietary software to process prescriptions. * Proven track record of attention to detail and strong organizational skills * Self-motivated, driven, hands-on individual with the ability to manage daily and weekly tasks. * Willingness to learn and understand operational workflows in order to quickly determine root cause * Prior experience working with external clients/partners with a demonstrated ability to communicate effectively to resolve questions or concerns * Solid written, verbal, and interpersonal communication skills. * Ability to operate independently in a fast-paced and challenging environment. * Comfortable with the dynamic nature of a rapidly expanding start-up company, demonstrating adaptability. * Experience with G-Suite applications, showcasing the ability to leverage collaborative platforms for efficient communication, file-sharing, and project coordination in a remote work environment. Benefits * Ground floor opportunity with one of the fastest-growing startups in health-tech * Competitive compensation (commensurate with experience) * Full benefits (medical, dental, vision). * 401(k) contribution opportunity. Phil Inc. is an equal-opportunity employer.

Passionate, driven people dedicated to making a difference in healthcare. SpecialtyCare is a leading provider of clinical services to hospitals. We partner with hospitals to drive, sustain, and accelerate high performance. We offer a portfolio of solutions that include neuromonitoring, perfusion, surgical assist, autotransfusion, minimally invasive surgical support, and sterile processing. SpecialtyCare's clinicians focus their efforts to improve operational efficiencies, improve outcomes, and maintain exceptional levels of satisfaction. We compete on results. Job Summary SpecialtyCare continues to grow and we have an excellent opportunity to join our Revenue Management team as an Intake Representative. The Intake Representative is responsible for completing appointments, verifying patient demographics, verifying insurance, and creating encounters for billing. This is a fully remote position. Accurately key-in patient demographics received from hospitals. Verify patient insurance eligibility to include work-comp, auto accident, and commercial and government payers through various online resources along with outbound calls. Reach out to surgeons and hospitals directly for any missing patient information needed. Alert Supervisor to issues as they arise Perform other duties as assigned. Requirements One (1) year certificate from a college or technical school. Three (3) to six (6) months of related experience and/or training. Equivalent combination of education and experience. Knowledge & Skill Ability to perform work accurately and thoroughly. Ability to use thinking and reasoning to solve a problem. Ability to communicate effectively with others using spoken word. Ability to communicate in writing clearly and concisely. Ability to take care of the customers' needs while following company procedures. Ability to pay attention to the minute details of a project or task. Ability to make decisions or take actions to solve a problem or reach a goal. Ability to get along well with a variety of personalities and individuals. Ability to formulate a sound decision using the available information. Possessing the trait of being organized or following a systematic method of performing a task. Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative. Ability to show consideration for and maintain good relations with others. Ability to complete assigned tasks under stressful situations. Proficient with a computer and good knowledge and understanding of MS office programs, and email. Proficient with general office equipment. The Successful Candidate The successful candidate must bring a high level of ethical, intellectual, professional and personal values that complement the team and company vision. The following competencies are highly valued: Ability to work collaboratively with a wide variety of individuals and personalities. Conscious of the needs of internal customers with the ability to partner with internal stakeholders to provide timely updates. Likes to work in a fast paced, highly collaborative environment with the ability to manage competing priorities. Lives the SpecialtyCare Values - Integrity, Teamwork, Care, and Improvement. SpecialtyCare offers a competitive benefits package including medical, vision, dental, life, 401K plus match, and PTO plan. Hourly Wage Estimate: $19.50/hour (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.) SpecialtyCare is an Equal Opportunity and Affirmative Action Employer Employment with SpecialtyCare is at-will SC Corp

At River we are building the world's most trusted financial institution to empower people to take ownership of their financial lives through bitcoin, the world's only incorruptible digital asset. We believe in a future where every person will have bitcoin savings, and every business will have bitcoin on the balance sheet. We obsessively design and build delightful products that help our clients buy, sell, secure, and use bitcoin. When hiring, we look for candidates who demonstrate the ability to think clearly, communicate effectively, and get things done. We value people who are able to think and build for the future without forgetting the lessons of the past. River is growing quickly and has raised more than $50 million from leading investors, including Goldcrest, Kingsway, Polychain, M13, DG, and Valor. We have also released our company's financials and proof of reserves publicly, so all of our clients and employees can verify the robustness and growth of the business themselves. What you will do Directly interface with clients to manage questions and feedback about our products and services Analyze and identify trends in client activity and inquiries Identify and develop operational efficiencies to scale the business and processes Refine the business rules, automations, and communication methods across Client Operations Act as a liaison between clients and our various internal teams-Relationship Management, Engineering, Financial Operations, Risk Management, and Client Services-to support business needs, improve the product, and enhance the client experience What we look for in you Ability and interest to work in a fast-paced fintech startup environment High agency self starter Collaborate and problem-solve well Customer-facing experience preferred Great communicator, conversationalist Highly adaptable; able to shift focus on the fly and balance many tasks Ability to identify trends in data and make decisions based on analyses Excel/Google Sheets, SQL, product management experience a plus, but not required Preference to candidates with a degree in Communication, Business Finance, Business Operations, Business Marketing, or Information Systems Salary and benefits Salary: $70,000 - Full Time Competitive compensation and equity Unlimited PTO Medical, dental, and vision insurance 401k Fully remote option Interview Process Screening Video Call (20 minutes) Role specific interview block (1 hour with 2 River employees) Prompted Assignment Culture & Executive Interview (1 hour block with 2 River employees)

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: * Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. * Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. * Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The Self-Pay Operations Specialist II is responsible for duties that are necessary to follow up on patient accounts with a self-pay balance for the assigned client(s). They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. They will work within the policies and processes as they are being performed across the entire organization. CAREER OPPORTUNITY OFFERING: * Bonus Incentives * Paid Certifications * Tuition Reimbursement * Comprehensive Benefits * Career Advancement * This position pays $18.65-$19.90 per hour, depending on level of experience This position is on-site and candidate must be able to work at Blue Ash CBO in Cincinnati, OH* Essential Job Functions: * Responsible for patient related activities that include printing and mailing medical records, itemized bills, and other required documents. The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax. * Responsible for activities that include pulling documentation and distributing documentation to other individuals or departments. * Printing daily hardcopy payers UB's, 1500's, Medical Records & EOB's and process them to be mailed. The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax. * Responsible for patient related activities that include providing daily volume, backlog and workflow information. Specialists may be responsible for pulling various reports and working special projects. * Patient related activities that include reviewing patient accounts, working work queues, work lists, patient portals, responding to emails from patients, payors, attorneys, etc. * Review patient accounts for errors and fixing the errors or communicating with other departments that are responsible for correcting them. These can sometimes be complex or require explanation and interpretation of information * Partnering with other departments to resolve patient complaints or situations that have impacted the patient. These can sometimes be complex or require explanation and interpretation of information. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Ensemble Required License: * Certified Revenue Cycle Representative (CRCR) required within 9 months of hire - Company Paid Job Experience: * 3 to 5 years Education Level: * High School Diploma, GED, or Equivalent Experience Other Preferred Knowledge, Skills and Abilities: * Microsoft Office experience * Revenue Cycle knowledge * Critical thinking * Ability to work with moderate supervision Join an award-winning company Five-time winner of "Best in KLAS" 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 * Innovation * Work-Life Flexibility * Leadership * Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: * Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. * Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. * Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. * Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The Self-Pay Operations Specialist II is responsible for duties that are necessary to follow up on patient accounts with a self-pay balance for the assigned client(s). They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. They will work within the policies and processes as they are being performed across the entire organization. CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays $18.65-$19.90 per hour, depending on level of experience **This position is on-site and candidate must be able to work at Blue Ash CBO in Cincinnati, OH* Essential Job Functions: Responsible for patient related activities that include printing and mailing medical records, itemized bills, and other required documents. The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax. Responsible for activities that include pulling documentation and distributing documentation to other individuals or departments. Printing daily hardcopy payers UB's, 1500's, Medical Records & EOB's and process them to be mailed. The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax. Responsible for patient related activities that include providing daily volume, backlog and workflow information. Specialists may be responsible for pulling various reports and working special projects. Patient related activities that include reviewing patient accounts, working work queues, work lists, patient portals, responding to emails from patients, payors, attorneys, etc. Review patient accounts for errors and fixing the errors or communicating with other departments that are responsible for correcting them. These can sometimes be complex or require explanation and interpretation of information Partnering with other departments to resolve patient complaints or situations that have impacted the patient. These can sometimes be complex or require explanation and interpretation of information. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Ensemble Required License: Certified Revenue Cycle Representative (CRCR) required within 9 months of hire - Company Paid Job Experience: 3 to 5 years Education Level: High School Diploma, GED, or Equivalent Experience Other Preferred Knowledge, Skills and Abilities: Microsoft Office experience Revenue Cycle knowledge Critical thinking Ability to work with moderate supervision Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

Operations Associate Job Description We are seeking an experienced Operations Associate to manage a fleet of fifteen cargo vans, box trucks and up to thirty (30) team members. Team members will include drivers, warehouse personnel and any other logistics department personnel. The goal of the Operations Associate position is to assist the Operations Director and team to ensure that business operations is flowing smoothly through the entire shift. The Operations Associate shall be responsible for: Oversee and monitor our fleet via the logistics tracking system and track driver progress and performance; Create or adjust routes on an as needed basis, based on business demand and available drivers on shift; Resolve daily issues by assisting drivers resolve delivery issues. This includes but not limited to: setting up and mobilizing a rescue plan, vehicle accidents, vehicle breakdowns, locating customer's entrance and locating products on the truck; Monitor drivers and their performance throughout the shift to ensure that all drivers are fully supported and deliveries made in a timely manner; Ensure drivers follow accident protocols in the event of an accident whether it involves a third party member or not. Obtain statement and pictures from drivers when an accident has occurred; Record and report any issues/information coming from the drivers as they complete deliveries to the sales team. (ie: delivery times/window, loading dock/entrance location, etc.); Collaborate with the Purchasing team to make timely pick ups to restock our inventory; Collaborate with the Sales team to make timely deliveries and all other customer service related matters; Pick and pack any orders based on urgency and priority or as needed; Receive and put-away any products that are delivered into the warehouse; Process returns that come back from customers with drivers; Ensure invoices and shipping documents are properly brought back from drivers' route. Ensure drivers are clocking in and out in a timely manner as they return to the warehouse from their deliveries; Routinely review routes with the Lead Driver and Operations Director to ensure that the routes provided are the most efficient with the goal to save on cost and deliver in a timely manner; Provide coverage for other members of the Operations team on an as needed basis; Enforce company's operational and food safety policies and procedures; Any other assignments that may be assigned by the Operations Director; Take and maintain inventory of all logistics and warehouse equipment; Oversee the entire fleet of vehicles - organize and record maintenance logs for each vehicle to ensure all vehicles are in good standing condition; Inspect all vehicles after they come back from deliveries to ensure no products/returns left on all the vehicles; Make sure all vehicles have the required equipment and are functioning properly; Data Collection to monitor and maintain warehouse and logistics department's personnel performance. Preference: 3 Years experience in dispatching in a distribution business; 3 Years experience in supervising a crew in a warehouse environment; Proven organizational skills. E04JI800rgd74033z46

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The Self-Pay Operations Specialist is responsible for duties that are necessary to follow up on patient accounts with a self-pay balance for the assigned client(s). They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. They will work within the policies and processes as they are being performed across the entire organization. *This position is on-site and candidate must be able to work at Blue Ash CBO in Cincinnati, OH* This position pays between $15.50-$16.55/hr depending on experience Essential Job Functions: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. Responsible for patient related activities that include printing and mail medical records, itemized bills, and other required documents. The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax. Responsible for activities that include pulling documentation and distributing documentation to other individuals or departments. Printing daily hardcopy payers UB's, 1500's, Medical Records & EOB's and process them to be mailed. The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax. Responsible for patient related activities that include providing daily volume, backlog and workflow information. Specialist may be responsible for pulling various reports and working special projects. Patient related activities that include reviewing patient accounts, working work queues, work lists, patient portals, responding to emails from patients, payors, attorneys, etc. Review patient accounts for errors and fixing the errors or communicating with other departments that are responsible for correcting them. Partnering with other departments to resolve patient complaints or situations that have impacted the patient. Ensemble Required License: Certified Revenue Cycle Representative (CRCR) required within 9 months of hire -Company Paid Job Experience: Less than 1 Year Education Level: High School Diploma, GED, or Equivalent Experience Other Preferred Knowledge, Skills and Abilities: Valid Notary Public Certification Microsoft Office experience Revenue Cycle knowledge Critical thinking Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

Title Supervisor Administrative Operations Specialist- Radiation Oncology Job Description Purpose & Scope: Under direction of the technical manager, supervises front desk and administrative operations within the Radiation Oncology Department, ensuring efficient workflows and delivering high-quality patient care. Responsibilities include leading and mentoring administrative staff, managing scheduling, patient communications, work queues, and EMR system operations (Epic and Aria). The role oversees insurance verification, authorization processing, billing workflows, and appeals while coordinating clinic preparation, chart reviews, referrals, and medical records. Additionally, the supervisor addresses escalated patient concerns, ensures compliance with departmental policies and regulations, manages inventory, and provides administrative support to departmental leadership. Education: Bachelor's degree in a related field is preferred or equivalent experience in lieu of degree. Experience: Five years of medical experience is required. Supervisory experience is preferred. Certification/Licensure: None.

Title Administrative Operations Specialist- Radiation Oncology Job Description Purpose & Scope: Under general supervision, manages all front desk operations and administrative tasks within the Radiation Oncology Department. Responsibilities include overseeing patient communications, coordinating scheduling for consultations and procedures, and facilitating patient check-ins utilizing EMR systems (Epic and Aria). Ensures accurate insurance verification, authorization processing, and appeals management. Prepares clinic materials, organizes chart reviews, and collaborates with the Cancer Resource Center to enhance patient support services. Additional duties include referral management, discharge tracking, medical records coordination, and administrative support for leadership, inventory oversight, and optimization of billing and authorization workflows. Serves as a liaison for professional and facility billing, delivering high-quality patient service through effective communication and operational excellence. Education: High school diploma or equivalent is preferred. Experience: Three years of medical office experience is preferred, with a focus on Oncology being highly desirable. Certification/Licensure: None.

Job Description Qualifications Purpose & Scope: Under general supervision, manages all front desk operations and administrative tasks within the Radiation Oncology Department. Responsibilities include overseeing patient communications, coordinating scheduling for consultations and procedures, and facilitating patient check-ins utilizing EMR systems (Epic and Aria). Ensures accurate insurance verification, authorization processing, and appeals management. Prepares clinic materials, organizes chart reviews, and collaborates with the Cancer Resource Center to enhance patient support services. Additional duties include referral management, discharge tracking, medical records coordination, and administrative support for leadership, inventory oversight, and optimization of billing and authorization workflows. Serves as a liaison for professional and facility billing, delivering high-quality patient service through effective communication and operational excellence. Education: High school diploma or equivalent is preferred. Experience: Three years of medical office experience is preferred, with a focus on Oncology being highly desirable. Certification/Licensure: None.

Responsible for creating device and lot history records for release to production floor and reviewing them for completeness and accuracy once finished. The position is responsible for resolving paperwork issues and serving as a link between production employees and operations management. This position will complete transactions in an Enterprise Resource Planning system. ESSENTIAL DUTIES AND RESPONSIBILITIES Understands, documents, and communicates the production plan. Preparation of device history records and lot history records Complete Inventory transactions in inventory management system/ERP system. Recommends measures to improve production process flows and paperwork methods to increase efficiency and accuracy. Responsible for accurate, complete, and timely work order creation and submission. Managing safety stocks of necessary production inventoried and non-inventoried items. Works with the warehouse and procurement teams to ensure necessary components are available for the production schedule. Confer with direct manager and other department managers to coordinate activities and priorities of the production team(s). Daily use of various computer programs including, but not limited to, MS Word, MS Excel, ERP systems, QMS applications, etc. Special projects as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Ability to lift approximately 25lbs. Excellent general PC skills and ability to generate documents, sheets, and comprehensive emails using Microsoft Word, Excel, and Outlook required Extreme attention to the details Able to follow written and verbal instructions Able to communicate effectively, both verbally and in written form This position may require irregular and extended hours of work (such as month's end), so the person hired must be capable of meeting the varied work hours. Interact with other departmental management regarding production issues Excellent time management skills and self-motivation to complete independent work when needed, with the ability to manage priorities and multi-task. EDUCATION and/or EXPERIENCE High school diploma or equivalent Previous experience in packaging or assembly Understanding of Good Manufacturing Practices in a regulated environment preferred. Or, equivalent combination of education and experience College degree in business in operations management, business administration, or supply chain management preferred but not required. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions. QUALITY COMMITMENT This position requires compliance with applicable quality system and regulatory requirements. This individual adopts a “quality in everything we do” approach to all aspects of the execution of responsibilities of this position. Through vigilance, this individual remains alert to any potential compliance situation(s) and must report such observations to managers and the Head of Quality. EQUAL OPPORTUNITY EMPLOYER PTS Diagnostics is an Equal Opportunity and E-Verify employer. Employment decisions for all applicants and employees will be made without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, marital status, veteran status, disability, or other characteristics protected under local, state or federal law. STATEMENT of OTHER DUTIES DISCLAIMER This Job description in no way states or implies that these are the only duties to be performed by this employee. This employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.

Responsible for creating device and lot history records for release to production floor and reviewing them for completeness and accuracy once finished. The position is responsible for resolving paperwork issues and serving as a link between production employees and operations management. This position will complete transactions in an Enterprise Resource Planning system. ESSENTIAL DUTIES AND RESPONSIBILITIES * Understands, documents, and communicates the production plan. * Preparation of device history records and lot history records * Complete Inventory transactions in inventory management system/ERP system. * Recommends measures to improve production process flows and paperwork methods to increase efficiency and accuracy. * Responsible for accurate, complete, and timely work order creation and submission. * Managing safety stocks of necessary production inventoried and non-inventoried items. * Works with the warehouse and procurement teams to ensure necessary components are available for the production schedule. * Confer with direct manager and other department managers to coordinate activities and priorities of the production team(s). * Daily use of various computer programs including, but not limited to, MS Word, MS Excel, ERP systems, QMS applications, etc. * Special projects as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. * Ability to lift approximately 25lbs. * Excellent general PC skills and ability to generate documents, sheets, and comprehensive emails using Microsoft Word, Excel, and Outlook required * Extreme attention to the details * Able to follow written and verbal instructions * Able to communicate effectively, both verbally and in written form * This position may require irregular and extended hours of work (such as month's end), so the person hired must be capable of meeting the varied work hours. * Interact with other departmental management regarding production issues * Excellent time management skills and self-motivation to complete independent work when needed, with the ability to manage priorities and multi-task. EDUCATION and/or EXPERIENCE * High school diploma or equivalent * Previous experience in packaging or assembly * Understanding of Good Manufacturing Practices in a regulated environment preferred. * Or, equivalent combination of education and experience * College degree in business in operations management, business administration, or supply chain management preferred but not required. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions. QUALITY COMMITMENT This position requires compliance with applicable quality system and regulatory requirements. This individual adopts a "quality in everything we do" approach to all aspects of the execution of responsibilities of this position. Through vigilance, this individual remains alert to any potential compliance situation(s) and must report such observations to managers and the Head of Quality. EQUAL OPPORTUNITY EMPLOYER PTS Diagnostics is an Equal Opportunity and E-Verify employer. Employment decisions for all applicants and employees will be made without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, marital status, veteran status, disability, or other characteristics protected under local, state or federal law. STATEMENT of OTHER DUTIES DISCLAIMER This Job description in no way states or implies that these are the only duties to be performed by this employee. This employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.

The Payroll Operations Specialist provides essential support to leaders and employees across Upstate Caring Partners. In this role, the specialist manages all aspects of employee timesheets within the workforce management system and oversees payroll processing, offering guidance to managers, support staff, and employees throughout the process. They are responsible for maintaining complete and accurate payroll records for all positions within the Division and are expected to cultivate strong working relationships with managers, staff, employees, and the broader community. This position requires a high level of creativity, strong business knowledge, and excellent organizational skills. Core Responsibilities * Execute end-to-end payroll processing, including manual checks, supplemental runs, and adjusting payrolls with a focus on 100% accuracy. * Administer UKG Dimensions/Workforce Management (WFM) timesheets. Troubleshoot system errors and collaborate with IT or HR for complex technical resolutions. * Develop and maintain collaborative relationships with leadership and staff to ensure predictable results, credibility, and proactive problem-solving. * Maintain all required payroll documentation and employee payroll records. Assist in generating reports to analyze labor costs and payroll trends. * Work with HR and Benefits for processing eligible forms of payment needed for terminated employees, including final pay calculations and compliance with state-specific termination pay laws. * Ensure strict adherence to federal, state, and agency regulations (including FLSA, DOL, and tax laws). Assist in agency audits, payroll query validations, managing pending pay, garnishments, and adjustments. * Proactively identify opportunities to automate manual tasks and streamline payroll workflows to enhance efficiency. * Serve as the subject matter expert for payroll related inquiries, providing timely and empathetic communication to all employees. Qualifications * Associate's degree in Business, Accounting, or related field. * Prior experience in payroll process and customer service is preferred. * Intermediate computer skills required (including proficiency in MS Excel/MS Windows/Adobe Acrobat). * Experience with UKG (Ultimate Kronos Group) or Cognos Analytics is a plus. * Valid NYS Drivers License (or willingness to obtain). Benefits Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. * Comprehensive Health/Dental/Vision * Direct Deposit * Flexible Spending Account (FSA) * Retirement Plan 403(b) * Life Insurance * Voluntary Benefits * Employee Assistance Program (EAP) * Generous PTO Plans (Sick, Vacation and Employee Leave) * Tuition Reimbursement * Service Awards * Employee Appreciation Events * Employee Discounts Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career.

Since 1993, Our team is driven to make the DECO/Elevate PFS Difference each day! We believe exceptional efforts produce exceptional results; focusing on a compassionate, empathetic patient-advocacy approach to eligibility services that not only provides hospitals with a targeted revenue flow solution for their uninsured and under-insured populations, but greatly enhances patient satisfaction. Job Description JOB SCOPE: Eligibility Representatives will attempt to perform detailed in-house review, bedside and/or phone interviews to determine if patient is a viable candidate for State, Federal, County, Medical or Disability Assistance, and if so to assist the patient/guarantor with the application process for any Assistance type program. This assistance will include the necessary investigative, field, and administrative work needed to assist the patient in meeting eligibility requirements for Disability, Medicaid or other applicable County, Federal or State programs if appropriate. JOB RESPONSIBILITIES: -Screen patients and/or patient's representative to determine potential eligibility for Third Party Resources. -Explain to patients and other entities the eligibility requirements, application process and verification requirements for applicable programs. -Facilitate the application process when appropriate for the patient by assisting the patient in completing the application, scheduling appointment interviews and obtaining required verifications. -Document pertinent patient information in the appropriate systems dictated by the health care facility and DECO/ElevatePFS. An equal opportunity employer Qualifications Good customer service skills Basic computer skills Ability to pay attention to detail and great follow through Some DFACS Experience Bilingual Spanish is a plus Additional Information All your information will be kept confidential according to EEO guidelines.

Since 1993, Our team is driven to make the DECO Difference each day! We believe exceptional efforts produce exceptional results; focusing on a compassionate, empathetic patient-advocacy approach to eligibility services that not only provides hospitals with a targeted revenue flow solution for their uninsured and under-insured populations, but greatly enhances patient satisfaction. Job Description Eligibility Representative II will assist the Program Manager in the training process sharing knowledge and skills as directed. Utilizes intermediate customer skills to interact with the basic client representatives. Will perform detailed in-house review and bedside interviews to determine if patient is a viable candidate for State, Federal, County, Medical or Disability Assistance, and if so to assist the patient/guarantor with the application process for any Assistance type program. This assistance will include the necessary investigative, field, and administrative work needed to assist the patient in meeting eligibility requirements for Disability, Medicaid or other applicable County, Federal or State programs if appropriate. Qualifications Explain to patients and other entities the eligibility requirements, application process and verification requirements for applicable programs. Screen patients and/or patient's representative to determine potential eligibility for Third Party Resources. Determine potential eligibility for health care coverage in accordance to state/federal/local policies and procedures. Document pertinent patient information and account activity in the appropriate systems dictated by the health care facility and ElevatePFS account, as required by ElevatePFS policies and procedures in order to support account dispositions. Facilitate the application process when appropriate for the patient by assisting the patient in completing the application, scheduling appointment interviews and obtaining required verifications. Monitor patient accounts to ensure appropriate processing timeframes are met. Submit accurate information so accounts can be billed appropriately. Assist the Program Manager with various projects on an as needed basis. Bilingual Spanish is required. Additional Information All your information will be kept confidential according to EEO guidelines.