Service Supervisor jobs at Parkview Health - 1057 jobs

PRN Night shift 7pm-7:30am onsite The Supervisor Patient Care is responsible for nursing operations and patient care delivery across multiple units during assigned shifts. This role is responsible for staffing management and coordination among hospital departments. The Supervisor collaborates with the Transfer Center for patient placement and throughput, responds to emergencies and codes, and activates the Hospital Emergency Incident Command, when necessary, potentially serving as the Incident Commander Responsibilities: 1.Understands the business, financials industry trends, patient needs, and organizational strategy. 2.Provides support and assistance to nursing staff to ensure adherence to patient care protocols and quality standards. 3. Assist in monitoring the department budget and helps maintain expenditure controls. 4. Promotes and maintains quality care by supporting nursing staff in the delivery of care during assigned shifts. 5. Visits patient care units to assess patient conditions, evaluates staffing needs and provides support to caregivers. 6. Communicates with the appropriate Nursing Management staff member [VP of Patient Services, Directors of Nursing and Nurse Managers] about any circumstances or situations which has or may have serious impact to patients, staff or hospital. 7. Assist in decision-making processes and notifies the Administrator on call when necessary. 8. Collaborates with nursing and hospital staff to ensure the operational aspects of patient care units are maintained effectively. 9. Supports the nursing philosophy and objectives of the hospital by participating in educational efforts and adhering to policies and procedures. 10. Other duties as assigned. Other information: Technical Expertise 1. Experience in clinical pediatrics is required. 2. Experience working with all levels within an organization is required. 3. Experience in healthcare is preferred. 4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience 1. Education: Graduate from an accredited School of Nursing; Bachelor of Science in Nursing (BSN) is required. 2. Licensure: Currently licensed to practice nursing as a Registered Nurse in the State of Ohio is required. 3. Certification: Current Health Care Provider BLS is required; PALS, NRP, ACLS or TNCC is preferred. 4. Years of relevant experience: Minimum 3 years of nursing experience required. 5. Years of supervisory experience: Previous Charge Nurse, Clinical Coordinator, or other leadership experience is preferred. On Call FTE: 0.001000 Status: Onsite

Department/Unit: Capacity Command Logistic Center Work Shift: Night (United States of America) Salary Range: $95,182.78 - $152,292.45 The Logistics Center Operations Supervisor provides on-site operational leadership on a 24-hour basis. They are a part of the leadership team within the Logistics Center, helping to oversee all major functions within, maintain mastery-level understanding and performance of core job duties related to throughput and capacity command, serving as a real-time escalation point for the team, a trainer and expert resource for staff. They are visible throughout the day and night in all areas of the hospital, interfacing with patients, families, and department staff of all disciplines, facilitating throughput and flow navigation, acting as a clinical expeditor, overseeing and champion major flow initiatives and assisting with barriers or concerns. They support other clinical operational leaders and their respective teams when leadership not physically present as needed, to ensure all areas are able to meet the needs of our patients. This includes functions as a resource regarding locating and interpreting policy and procedures, assist with assessments of challenges, help to triage and support resource allocation, assist staff with utilization of their appropriate chain of command including when the Administrator On-Call should be notified for second-level intervention. They will assist with individual staff member or patient and family in crisis or distress as well as participate in large scale crisis management. They support in a leadership capacity, disaster management and emergency response as directed. They demonstrate judgement and self-sufficiency as it relates to effective, timely problem-solving and decision-making. They excel at coordination, communication, and collaboration to enhance and maintain strong clinical operations. Essential Duties and Responsibilities Reports up through the Logistics Center. Utilizes strong communication, professionalism and leadership skills to drive access, capacity, efficiency, high quality and safe care for patients. Supervises and helps manage the Logistics Center which is responsible for all aspects of patient flow into, through, and out of the hospital. Mastery-level understanding and performance of core functions of the Logistics Center including but not limited to capacity command, bed management, transfer, consult, and tele-consult facilitation, direct admission coordination, and decedent management. Support development and execution of training plans for Logistic Center staff. Mentors and develops teammates within the department. Uses previous clinical experience and leadership skills, along with data analytics and technology to make real-time assessments and patient flow decisions expeditiously. Point-person for real-time questions and challenges identified by Logistics staff prior to escalation to Logistics Management. Mitigates patient flow barriers even prior to them occurring. Assumes ownership of the most difficult flow scenarios and high-profile situations. Facilitates flow as a clinical expeditor, flow navigator, champion and project manage throughput initiatives. Oversees other areas under the umbrella of Logistics Operations such as the Discharge Hospitality Suite. Maintain visibility and interface on a continual basis with patients, families, and staff in all areas of the hospital through rounds. Intervene when issues/concerns, responds to codes and crises, provide staff and patient support as necessary. Helps to assess, triage and resource allocate as necessary to maintain clinical operations. Trained in Emergency Management and may be delegated to serve in leadership role for Incident Command if requested to do-so on behalf of the commander. Expanded leadership role to support other clinical operations leaders and their staff when leadership not physically present or immediately available. A resource for locating and interpreting hospital policy and procedures. Escalates barriers timely when unable to manage or mitigate via appropriate chain of command. Determines when the Administrator On-Call is notified for second-level intervention. Qualifications Associate's Degree - required Bachelor's Degree - preferred 10+ years Clinical Experience - required Leadership Experience - preferred Ability to lead within and across large teams. (High proficiency) Excellent communication and able to demonstrate highest level of professionalism. (High proficiency) Ability to independently assess, navigate, coordinate, negotiate, and make timely decisions. Effectively resolving/escalating issues. (High proficiency) Clinical expertise and experience with navigation of the healthcare setting. (High proficiency) Ability to interpret real-time data to drive decision-making. (High proficiency) Mastery-level skills, knowledge, and productivity related to patient flow and throughput. (High proficiency) RN/MD/DO/MBBS/Paramedic Upon Hire - required Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing - Frequently Walking - Frequently Sitting - Frequently Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Reaching - Rarely Handling - Rarely Grasping - Rarely Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Occasionally Eye/Hand/Foot Coordination - Rarely Working Conditions * Noise - Occasionally Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

We are seeking an Assertive Community Treatment (ACT) Team Lead! Ross County, OH is eligible for a sign-on bonus of $5,000!! Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual. We are seeking a Team Leader for a newly established Assertive Community Treatment (ACT) team. The Team Leader plays a pivotal role in launching and sustaining the ACT model in accordance with the Dartmouth Assertive Community Treatment Scale (DACTS) fidelity standards. This role is 50% clinical, providing direct services to individuals with serious mental illness, and 50% administrative, offering leadership and operational support to a multidisciplinary team. This is a unique opportunity to help shape and lead a high-impact program that meets people where they are, supports recovery and independence, and fosters a culture of collaboration and excellence. The salary range for this position is $66,174.73 $83,280.00 based on Independent Licensure. Essential Functions: Provide direct, community-based clinical services to individuals with serious mental illness and co-occurring disorders, including assessment, treatment planning, medication support (if licensed), and crisis response. Lead daily team meetings, supervise clinical decision-making, and ensure team coordination and communication. Oversee fidelity to the ACT model as defined by DACTS, including staffing composition, caseload size, service delivery structure, and performance benchmarks. Support the recruitment, onboarding, and development of a high-functioning multidisciplinary ACT team, including community behavioral health workers, nurses, prescribers, and peer specialists. Monitor and manage team productivity, quality assurance, and documentation standards in compliance with Medicaid and other regulatory requirements. Serve as liaison with community partners, housing providers, hospitals, legal systems, and other key stakeholders. Facilitate staff development through reflective supervision, training, and ongoing performance feedback. Provide backup for team members as needed to ensure continuity of care and 24/7 coverage responsibilities. Participate in program evaluation, strategic planning, and grant or contract reporting.? Help expand services to neighboring counties as needed. Other duties as assigned. Minimum Requirements: Master's degree in Social Work, Counseling, Nursing, Psychology, or a related behavioral health field. Ohio licensure is required: LISW, LPCC, LIMFT, or licensed psychologist. At least three years of experience in behavioral health service delivery, including work with individuals with serious mental illness. Supervisory or team leadership experience preferred. Strong understanding of ACT principles and the DACTS fidelity model (or willingness to be trained). Demonstrated ability to lead diverse teams with empathy, accountability, and clear communication. Knowledge of local behavioral health systems, housing, legal systems, and social services. Valid driver's license, insurance, and reliable transportation required for community-based work. Ability to thrive in a fast-paced, evolving environment with startup responsibilities. Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package. Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: *****************

$15,000 Sign-On Bonus or Student Loan Assistance! MJHS is a large not-for-profit health system in the Greater New York area. Our range of health services include home care, hospice and palliative care for adults and children, rehabilitation and nursing care at Menorah and Isabella Centers, and the research based MJHS Institute for Innovation and Palliative Care. We also offer Elderplan/HomeFirst: health plans for Medicare and dual-eligible individuals. As a not-for-profit organization, many of our programs and services are made possible through the generosity of grateful families, corporate donors and grants, as well as our own employees. MJHS Home Care provides advanced clinical services and emotional support to patients recovering from illness, injury, or surgery. With a comprehensive range of services supported by an integrated health system, patients can recover in the familiar surroundings of their home. Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient's recovery from illness, injury or surgery at home. You will provide a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education. In this role, you will assume the ongoing, primary responsibility to coordinate, implement and continually evaluate the home care needs of your patients You will also review patient insurance information; coordinate activities involved in each individual care plan and make sure that pertinent findings are shared with family and professional caregivers Your excellent communication, documentation and time management capabilities will be essential to your success. And all along the way, you will experience the respect for your opinions and the high level of autonomy you need to do the job right In addition, you will be responsible for precepting new nurses and for supervising your peers on their field visits Graduate from an accredited School of Nursing; BSN preferred Minimum of 3 years Homecare field experience - required; Supervisory or leadership experience - preferred NYS RN (Registered Nurse) license Driver license and car required Oasis Certification preferred Knowledge of Home Health regulations Ability to supervise, mentor, and coach home care nurses Computer skills including EMR and Word By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See MJHS Privacy Policy at **************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at ********************************************* PandoLogic. Category:Healthcare, Keywords:Nurse Coach, Location:Bronx, NY-10460

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Clinical Documentation Improvement Supervisor, you will oversee the daily operational activities of a team of clinical documentation specialists and assist the Manager with personnel-related duties. In this role, you will organize, direct, coordinate, and manage the activities of the CDI team, ensuring compliance with CCHS, JCAHO, and other regulatory requirements. Serving as a liaison between CDI and other CCHS departments, you will monitor team performance, provide ongoing education and support, administer disciplinary counseling when needed, and make recommendations in alignment with Cleveland Clinic enterprise HIM and CCF policies and procedures. A caregiver in this role works remotely days from Ohio or Florida - hours are 8:00 a.m. - 5:00 p.m. A caregiver who excels in this role will: * Assure compliance with CCHS, JCAHO, and other regulatory bodies. * Serve as a liaison between CDI and other CCHS Departments. * Supervise CDI personnel in daily operational activities. * Direct the performance of CDI for the purpose of accurate documentation and queries. * Monitor and maintain data on employee compliance with productivity and quality standards and take appropriate action as needed. * Assist the manager with hiring, performance appraisals, disciplinary actions, training, distribution and flow, and employee engagement. * Administer corrective action as needed. * Maintain efficient systems and workflow to meet both CCF and government regulations. * Protect the confidentiality of patient information per HIPAA regulations. * Responsible for ongoing development, implementation, processing and maintenance of clinical data computer systems. * Protect the interest of the Clinic with HIM vendors. * Interacts with ITD in the support of systems and processes in the section. * Facilitate/train CDI staff on daily activities. * Monitor and ensure time and attendance policy for the section. * Interact with the CDI Quality and Education Coordinators to support CDI Quality and Education initiatives. * Interact with the Manager of CDI to support the program initiatives and strategic planning goals. Minimum qualifications for the ideal future caregiver include: * Graduate of accredited school of nursing or Associate's Degree in Health Information Management or related field * Nursing License in State of Ohio (RN) or Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) * Two years of managerial/supervisory experience * Knowledge of medical record technology, statistics and organization * Knowledge of supervisory techniques and methods with the ability to train others in CDI concepts * Advanced experience with PC applications including Windows, 3M and Epic software programs Preferred qualifications for the ideal future caregiver include: * Bachelor's Degree * Advanced knowledge of normal and abnormal anatomy, physiology and disease process * Certified Coding Specialist (CCS) or Certified Clinical Documentation Specialist (CCDS) or evidence of equivalent competency * Three years of experience in a CDI environment * Experience in a large healthcare organization * Experience supervising teams and ensuring independent productivity * Background in CDI processes * Familiarity with risk adjustment concepts and processes * Understanding of Patient Safety Indicators (PSI) and Hospital-Acquired Conditions (HAC) Physical Requirements: * Ability to perform work in a stationary position for extended periods. * Ability to travel throughout the hospital system. * Ability to work with physical records, such as retrieving and filing them. * Ability to operate a computer and other office equipment. * Ability to communicate and exchange accurate information. * In some locations, ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required for procedures. Pay Range Minimum Annual Salary: $69,600.00 Maximum Annual Salary: $106,132.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Our groundbreaking hospice and palliative care programs offer a significant difference when dealing with a life-limiting condition. We offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care. Supports the Hospice Nurse Manager position by providing leadership guidance to the professional staff on a day-to-day basis to ensure the provision of Hospice and Palliative Care services are consistent with the philosophy, goals, and policies of the program and MJHS. Mentors and provides leadership direction to the professional staff as directed by the Hospice Nurse Manager. The schedule includes functioning in a backup On Call capacity 2-3 times per month and 2-3 holidays per year. Graduate from an accredited School of Nursing, BSN or BS degree preferred. Minimum of five years of Hospice nursing experience. Supervisory or leadership experience preferred. Word, Outlook, and Windows experience required. New York State RN licensure, NYS valid license preferred. National Board Certification in Hospice & Palliative Care (CHPN) preferred or obtains certification within one year of hire. Ability to effective supervises and mentors Hospice nursing staff.

Staff - Supervisor Registered Nurse (RN) - Telemetry - $26+ per hour at Tenet South Carolina summary: The Registered Nurse (RN) Telemetry Supervisor oversees patient care, staffing, and unit operations in a telemetry nursing department, ensuring a safe environment for patients and staff. This leadership role requires maintaining clinical competency, promoting service excellence, and collaborating with management on strategic goals. Candidates must have an associate degree in nursing, a multi-state RN license, relevant certifications, and experience in acute care with supervisory skills. Tenet South Carolina is seeking a Registered Nurse (RN) Telemetry Supervisor for a nursing job in Rock Hill, South Carolina. Job Description & Requirements Specialty: Telemetry Discipline: RN Duration: Ongoing 36 hours per week Shift: 12 hours Employment Type: Staff RN Supervisor CV Telemetry Full Time Nights Position Summary The Clinical Supervisor in collaboration with the Director is responsible for the continuous safe operation of the assigned department including all aspects of patient care, staffing, fiscal responsibility and strategic goals of the unit. The Clinical Supervisor is a designated leader responsible for implementation, supervision, and evaluation of safe patient care while promoting a safe environment for employees, families, and visitors. The Clinical Supervisor maintains clinical and professional competency as appropriate to the ages, developmental stages, and special needs of the population. Service Excellence behavior is promoted at all times. THE RN SUPERVISORCV TELEMETRY FULL TIME NIGHTS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE. Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with The Americans with Disabilities Act (ADA), it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Education/Other Qualifications: Minimum Education: Associates degree in Nursing required. Minimum Experience:2-3 years of Acute Care or comparable experience with demonstrated leadership ability preferred. Required Certifications/Registrations/Licenses: A valid Permanent Multi-State RN License from the state in which you reside is required. Should you hold a RN license from another Compact state, you are required to apply for and obtain a Multi-State RN License from the state in which you reside within 30 days. American Heart Association BLS CPR required, must be obtained within 7 days of hire. CPI certification with orientation period. Other certifications required are determined by specific unit and is required within orientation period. Tenet South Carolina Job ID #. Posted job title: RN Supervisor CV Telemetry FT Nights Keywords: Registered Nurse, Telemetry, RN Supervisor, Nursing Leadership, Patient Care, Acute Care, BLS CPR, Multi-State RN License, Healthcare Supervisor, Clinical Competency

Full-Time 119 Bulifants Boulevard Management/Leadership Days 22.7900 Through 34.2000 * This position is located in the Lightfoot area of Williamsburg. The schedule is Monday through Friday 8:00 AM to 5:00 PM with the occasional Saturday from 07:45 AM to 12:30 PM. Previous supervisory work experience in an outpatient medical setting preferred. * * GENERAL SUMMARY * The Office Supervisor is responsible for supervising, coordinating and directing work flow and functions of personnel to facilitate safe and efficient work flow and practices. Ability to operationalize, solve problems, make decisions and develop systems and processes for successful integration and implementation. Seeks guidance from management for unusual or unanticipated circumstances that require deviation from financial/operational policies and standards of practice. Reports to the designated Manager. * ESSENTIAL DUTIES AND RESPONSIBILITIES * Plans, develops and organizes services and activities to support medical practices. * Provides timely and appropriate resolution to patient, customer, physician, personnel, vendor and organizational concerns or complaints. * Provides leadership and guidance to support daily operations. * Performs other duties as assigned. * LICENSES AND/OR CERTIFICATIONS * None required. * MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS * College degree in a related field and/or 3- 5 years healthcare/management experience preferred. * Possess excellent leadership, communication, and analytical skills with the ability to plan, supervise, establish and maintain a professional work environment. * Ability to identify problems and implement solutions for daily operations. * Interpersonal and leadership skills necessary to supervise and delegate tasks to personnel. * Technical and professional knowledge unique to the business and/or clinical operations of the designated services (Financial, Human Resource, Information Systems, Risk, Governance, Regulations, Planning and Marketing). * Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. * WORKING CONDITIONS * Normal patient care environment with little exposure to excessive noise, dust, temperature and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities. * PHYSICAL REQUIREMENTS * Click here to view physical requirements.

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Team Lead Do you want to work in a dynamic work environment where no day is ever the same as the next? In this role, your tasks will be diversified and you will be supporting our mission. Provide leadership and supervision to staff in the residence and community while providing direct services to individuals we serve. Attend training for individuals served to assure their objectives, and company goals are achieved. Participate in community outings, house orientation to all new employees, serve as a role model to staff assuring that documentation is completed accurately and timely. Assist with house staffing needs and staff recruitment. Review individuals served progress, coordinate, and implement shift objectives. Provide for the delivery of services such as skills training, job coaching, behavior management according to the Individual Plan (IP) and/or treatment team. Every other weekend is required. On call requirements for scheduling assistance and shift responsibilities required. This role we be mostly direct-care with other requirements as well (shopping, home upkeep, ect...) Qualifications: High School Diploma or equivalent. Two years' experience in providing direct services in the human services field. Current driver's license, car registration, and auto insurance. Current CPR/First Aid Certification Strong leadership qualities and effective communication skills. Acute attention to detail and ability to problem-solve. A reliable, responsible attitude and a compassionate approach. A commitment to quality in everything you do. You will make a difference every day and help to provide quality of life-enhancing services to the individuals we serve. Why Join Us? Full-Time Full compensation/benefits package for full-time employees. 401(k) with company match. Paid time off and holiday pay. Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers. Enjoy job security with nationwide career development and advancement opportunities. We have meaningful work for you - come join our team - Apply Today! Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

Requisition #: 7402 # of openings: 1 Employment Type: Full time Permanent Category: Non-Bargaining Workplace Arrangement: Hybrid Fund: 1199SEIU National Benefit Fund Job Classification: Exempt Responsibilities • Supervise Balance Billing Department staff in accordance with established departmental procedures, Human Resources guidelines, and provisions of the Collective Bargaining Agreement, as appropriate; monitor and process staff time and attendance via timekeeping system (ADP) • Evaluate employee performance related to attendance, productivity, and workflow adherence; provide ongoing coaching, feedback, and corrective action when necessary. Identify training needs and develop performance improvement plans to enhance staff effectiveness and engagement. • Collaborate with management to develop, revise, and implement policies, procedures, and workflows to ensure compliance with internal standards and external regulations. • Assist in overseeing No Surprise Act open negotiations and Independent Dispute Resolution processes, ensuring strict regulatory timelines and accuracy standards are met. • Provide guidance to staff on complex claims, including review and approval of payments exceeding staff thresholds and system updates in accordance with Fund policies. • Proactively negotiate claims impacted by the No Surprises Act, focusing on resolving disputes with out-of-network providers to avoid escalation to Independent Dispute Resolution. This includes leveraging communication and negotiation strategies to achieve mutually agreeable payment solutions. Assess claim details and potential outcomes to determine when negotiation is more beneficial than escalating to Independent Dispute Resolution, utilizing various benchmarks. Assess and resolve all No Surprises Act staff claims inquiries • Monitor daily, weekly, and monthly production, aging, and escalation reports to ensure timely and appropriate action. • Assist in developing and maintaining No Surprises Act reporting structures, tracking key metrics such as settlement rates, Independent Dispute Resolution escalation, and compliance indicators; Prepare and present quantitative and qualitative reports to management highlighting trends, performance gaps, and opportunities for improvement. • Manage updates to BeneFAQ topics to ensure accurate • Oral and written communication with members, providers, attorneys and/or collection agencies regarding payment status and other status of inquiries by drafting various confirmation, correspondence, and resolution letters • Perform additional duties and projects as assigned by management Qualifications • Bachelor's degree in Business Management, Health, or relevant years of experience required • Minimum three (3) years' experience within claims processing department with in-depth knowledge of medical claims processing, medical terminology in a healthcare benefits environment; to include one (1) years' experience in a leadership role required • Strong management and leadership skills required; ability to coach, mentor, motivate staff; generate and implement improvement plans; address staff training needs • Excellent math skills and the ability to translate mathematical information into concise reports • Ability to conduct various data comparison analysis, working knowledge of macros, tables, forms, queries and reports a must • Excellent knowledge eligibility rules, Coordination of Benefits, and 1199SEIU Benefit and Pension Fund benefits and Funds systems (QNXT, DMS V3, RightFax); experience with fee negotiations and settlements; knowledge of balance billing, Fair Health, BeneFAQs, No Surprise Act preferred • Demonstrate strong analytical, organizational, problem-solving and time management skills; ability to multi-task and meet operational deadlines • Intermediate skill level with Microsoft Access, Excel and Word required; knowledge of PowerPoint and Access preferred • Excellent research, interpersonal, oral and written communication skills • Able to work well under pressure and prioritize work with tight deadlines in a high-volume environment

Salary: $80K/yr Find more in your career at Family Residences and Essential Enterprises, Inc. (FREE), currently serving over 4,000 people with ID/DD, mental illness & brain injury. We're seeking dedicated people like you to join us! The Specialty CTI Team Leader provides clinical and administrative oversight of the Enhanced Step-Down Program's Critical Time Intervention services and supervises a multidisciplinary team. This role ensures that people with co-occurring Mental Health (MH) and Intellectual/ Developmental Disabilities (I/DD) receive evidence-based, time-limited support as they transition from inpatient and emergency psychiatric settings to community-based living. We'll provide you with: Outstanding Benefits Paid vacation and sick time Medical | Dental | Vision | Life Insurance Retirement 401K Wellness benefits with gym reimbursement Tuition Reimbursement A positive, supportive environment Opportunities for advancement & more! Specifically, you will: Establish community relationships and serve as a liaison to community partners such as Emergency Departments (ED), inpatient psychiatric units, both Article 28 and 31, and Comprehensive Psychiatric Emergency Programs (CPEP). Maintain relationships with Nassau County Dept of Mental Health, Suffolk County Dept of Health Services, the Division of Community Mental Hygiene, the Office of Mental Health (OMH), and the Office of People with Developmental Disabilities (OPWDD). Collect feedback from and collaborate with clinical team members and specialists in the community to identify, design and implement training/support needs of the community. Assist in the development/implementation of ESD Specialty CTI best practices, policies Assist with the growth of the ESD program via networking internally and externally Work with Accounting Dept and leadership to ensure all required reporting occurs. Review and approve diagnostic evaluations, treatment plans, discharge plans, and behavioral support plans for individuals served. We require: Master's Degree in social work, psychology, counseling, or other human service field LCSW, LMHC, LMSW, LCAT, or Licensed Psychologist Licensure Licensed Practitioner of the Healing Arts (LPHA) Minimum 3 (three) years of supervisory experience Minimum 3 (three) years of post-licensure experience working with individuals with ID/D, Mental Health Diagnoses, and/or Substance Abuse CTI Certification (within 12 months of hire) 9.58 Designation Certification (within 6 months of hire) Knowledge of OMH and OPWDD practices, policies and regulations Computer literacy; familiarity with Microsoft Office Suite Ability to motivate, lead and coach others Excellent interpersonal, organizational and communication skills CTI Team Leader, for immediate consideration, email a resume to: ********************* Family Residences and Essential Enterprises, Inc. (FREE), is a nonprofit committed to cultivating an inclusive environment that values and celebrates diversity in all its forms. We believe that a diverse workforce not only reflects the communities we serve but also drives our collective success. We actively encourage candidates of all genders, ages, races, sexual orientations, religions, nationalities, and backgrounds to apply for positions at our company. Your unique talents and experiences will play a crucial role in our mission to support people of all abilities to reach their full potential and thrive in their communities. Join us in creating a workplace where everyone feels respected, heard, and empowered." All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Reporting to Assistant Director, Operations, the Activities of Daily Living (ADL) Team Leader provides supervisory oversight of the ADL Coaches and the day-to-day operations of ADL services at the TRANSITIONAL HOUSING and acts as ADL Coach for particularly complex clients as needed. ADL services provide staffing support and maintain program stability by providing client support, assistance, and monitoring through frequent, positive interactions to increase independence and self-sufficiency, improve client overall quality of life, and support clients in preparing to transition to permanent housing. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise 3-4 staff of ADL Coaches providing direct support services to clients Provide training to ADL Coaches Develop and administer ADL Coaching schedule, including development of work plans, schedules, and assignments Collaborate with clinical supervisors onsite to ensure smooth, coordinated service delivery Review ADL Coaches' service documentation and reports, make service adjustments as necessary, and provide reports about service delivery to onsite Clinical staff and/or others upon request Act as ADL Coach for particularly complex clients and/or as needed, including: Provide reminders, guidance, and coaching to clients to improve their daily living skills. (e.g., showering, grooming, housekeeping, medication adherence, eating/grocery shopping, laundry, decluttering, delousing, adhering to bed bug protocol, toileting) Facilitate onsite laundry, housekeeping, and shower resources for clients Collaborate with clinical staff to match service goal with permanent housing plan Provide engagement with client to increase participation in case management, medical and psychiatric appointments, and other housing-related appointments Use company vehicle or mass transit to escort clients to and from appointments in the community and as necessary Document daily client interactions, progress towards goals (including use of short functional assessments), and case conferences Report and document incidents, crisis interventions, and communicate with on-call management team Provide additional client support and advocacy as needed Complete relevant trainings to provide ongoing services and support Perform other duties as assigned MINIMUM QUALIFICATIONS: High School diploma or equivalent required; Associate degree preferred 3-4 years of related experience working with individuals experiencing any of the following: homelessness, mental health symptoms, substance use, aging in place is preferred Experience or familiarity with Motivational Interviewing, Primary Caregiver Support Training, Harm Reduction, Housekeeping/Operations Training, Safe Transfers, and/or De-escalation, CPR and First Aid Advanced training/experience in occupational therapy, home care, congregate care milieus, nursing home, etc. strongly preferred Excellent clinical and assessment skills, creative, person-centered problem solving, ability to delegate and motivate Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Supervisor - Patient Financial Services (Remote in Wisconsin/Michigan) Cost Center: 101651259 Prof Billing And Follow Up Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Mon-Fri; day shifts (United States of America) Job Description: Wisconsin / Michigan applicants only JOB SUMMARY The Supervisor - Patient Financial Services (PFS) leverages skills, knowledge, and experience to support department leadership with day-to-day management of the assigned area of responsibility within PFS. This individual is accountable to deliver team performance goals and maintain quality standards. The Supervisor - PFS utilizes good judgment to troubleshoot, assess, and escalate situations when warranted. This individual works to build constructive relationships and to improve department processes and outcomes in a way that increases both operational efficiencies and patient satisfaction in alignment with Marshfield Clinic Health System's strategic objectives. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Associate degree or a minimum of 60 post-secondary credits in a business, management, healthcare administration, or related field. EXPERIENCE Minimum Required: One year experience in business, healthcare administration, or related area, to include a leadership role that demonstrated personal leadership effectiveness and team‐building strategies. Preferred/Optional: Two years management experience in revenue cycle functions for a large integrated (hospital/physician) health system. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Wisconsin / Michigan applicants only Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Department/Unit: Cardio-Respiratory Services Work Shift: Evening (United States of America) Salary Range: $86,650.99 - $134,309.04The Supervisor of Cardio-Respiratory Services has the responsibilities of ensuring adequate staffing and skill mix across their assigned shift, promoting professional excellence through workforce development, and supporting AMC research activities. The Supervisors will interact daily with staff, colleagues, and the Manager to discuss issues, problems, and strategies. The Supervisor is responsible for the day-to-day shift operation, which includes but is not limited to corrective action, staff assignment, problem follow-up, staff evaluation, and clinical practice. The Supervisors will undertake various projects at the request of the Manager and report on these as requested. Active involvement in hospital intra-disciplinary QITs is an expectation. Essential Duties and Responsibilities Understands the hospital strategic plan within scope of Supervisor, Cardiorespiratory Services, expectation and role. Responsible to interpret and follow Physicians' orders Ability to triage workload and complete accordingly Representative of Cardio-Respiratory Services in support of the ideals and principles of the department and organizational culture. Exemplifies Albany Med CARES guiding principles Assists, as needed, the onboarding of new staff, conducting department orientation Understands and promotes Patient and Employee Safety as our number one priority Promotes a safe environment for patients and staff Understands the Joint Commission and DNV patient care standards as they pertain to CRS staff, both licensed and non-licensed roles Qualifications Associate's Degree in Respiratory Care/Cardio-Respiratory Sciences from a CoARC approved Respiratory Care Program - required Bachelor's Degree in Cardio-Respiratory Sciences, Health Services Administration, or similar - required 4-6 years of clinical experience in the setting of an academic medical center with clinical competency in neonatal, pediatric, and adult critical care - required 1-3 years in the ‘Charge' or ‘Resource' role in the absence of the Supervisor/Manager - required 1-3 years of pulmonary function testing experience - preferred 1-3 years of Children's Hospital Transport skill set - preferred Ability to read and interpret documents such as medical records, requisitions, operator's manuals and procedure manuals. Ability to communicate effectively with staff, manager, colleagues, patients, families, and physicians. Listens well and engages in interactive dialogue with others. Must be able to present and function professionally in front of groups of people that may include administrators and physicians. Ability to add, subtract, multiply, and divide in all units of measure - using whole numbers and decimals. Ability to compute rate, ratios, and percents. Some algebraic skills are required for calculations. Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by AMHS and the tenets of the profession. Ability to be accurate in such matters as record keeping, and to use good judgement when performing the functions of the job or when interacting with others. Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. Ability to adhere to AMHS policies, procedures and practices, (including AMC Cares) and to utilize AMHS's problem-solving processes for resolving grievances or disagreements. Ability to anticipate and resolve potential problems to ensure the continuity of appropriate patient care. Ability to identify problems, collect data, establish facts, assess, and draw valid conclusions. Ability to improve job performance through attending conferences, AARC membership, and continuing education. RRT - Registered Respiratory Therapist Upon Hire - required CRT - Certified Respiratory Therapist Upon Hire - required BCLS - Basic Life Support Upon Hire - required ACLS Upon Hire - required PALS - Pediatric Advanced Life Support Upon Hire - required NRP - Neonatal Resuscitation Upon Hire - required Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing - Constantly Walking - Constantly Sitting - Rarely Lifting - Frequently Carrying - Frequently Pushing - Occasionally Pulling - Occasionally Climbing - Occasionally Balancing - Occasionally Stooping - Frequently Kneeling - Frequently Crouching - Frequently Crawling - Occasionally Reaching - Frequently Handling - Frequently Grasping - Frequently Feeling - Constantly Talking - Constantly Hearing - Constantly Repetitive Motions - Constantly Eye/Hand/Foot Coordination - Constantly Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Constantly Hazards - Frequently Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Cardio-Respiratory Services Work Shift: Evening (United States of America) Salary Range: $86,650.99 - $134,309.04 The Supervisor of Cardio-Respiratory Services has the responsibilities of ensuring adequate staffing and skill mix across their assigned shift, promoting professional excellence through workforce development, and supporting AMC research activities. The Supervisors will interact daily with staff, colleagues, and the Manager to discuss issues, problems, and strategies. The Supervisor is responsible for the day-to-day shift operation, which includes but is not limited to corrective action, staff assignment, problem follow-up, staff evaluation, and clinical practice. The Supervisors will undertake various projects at the request of the Manager and report on these as requested. Active involvement in hospital intra-disciplinary QITs is an expectation. Essential Duties and Responsibilities * Understands the hospital strategic plan within scope of Supervisor, Cardiorespiratory Services, expectation and role. * Responsible to interpret and follow Physicians' orders * Ability to triage workload and complete accordingly * Representative of Cardio-Respiratory Services in support of the ideals and principles of the department and organizational culture. * Exemplifies Albany Med CARES guiding principles * Assists, as needed, the onboarding of new staff, conducting department orientation * Understands and promotes Patient and Employee Safety as our number one priority * Promotes a safe environment for patients and staff * Understands the Joint Commission and DNV patient care standards as they pertain to CRS staff, both licensed and non-licensed roles Qualifications * Associate's Degree in Respiratory Care/Cardio-Respiratory Sciences from a CoARC approved Respiratory Care Program - required * Bachelor's Degree in Cardio-Respiratory Sciences, Health Services Administration, or similar - required * 4-6 years of clinical experience in the setting of an academic medical center with clinical competency in neonatal, pediatric, and adult critical care - required * 1-3 years in the 'Charge' or 'Resource' role in the absence of the Supervisor/Manager - required * 1-3 years of pulmonary function testing experience - preferred * 1-3 years of Children's Hospital Transport skill set - preferred * Ability to read and interpret documents such as medical records, requisitions, operator's manuals and procedure manuals. * Ability to communicate effectively with staff, manager, colleagues, patients, families, and physicians. * Listens well and engages in interactive dialogue with others. * Must be able to present and function professionally in front of groups of people that may include administrators and physicians. * Ability to add, subtract, multiply, and divide in all units of measure - using whole numbers and decimals. * Ability to compute rate, ratios, and percents. * Some algebraic skills are required for calculations. * Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by AMHS and the tenets of the profession. * Ability to be accurate in such matters as record keeping, and to use good judgement when performing the functions of the job or when interacting with others. * Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. * Ability to adhere to AMHS policies, procedures and practices, (including AMC Cares) and to utilize AMHS's problem-solving processes for resolving grievances or disagreements. * Ability to anticipate and resolve potential problems to ensure the continuity of appropriate patient care. * Ability to identify problems, collect data, establish facts, assess, and draw valid conclusions. * Ability to improve job performance through attending conferences, AARC membership, and continuing education. * RRT - Registered Respiratory Therapist Upon Hire - required * CRT - Certified Respiratory Therapist Upon Hire - required * BCLS - Basic Life Support Upon Hire - required * ACLS Upon Hire - required * PALS - Pediatric Advanced Life Support Upon Hire - required * NRP - Neonatal Resuscitation Upon Hire - required Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands * Standing - Constantly * Walking - Constantly * Sitting - Rarely * Lifting - Frequently * Carrying - Frequently * Pushing - Occasionally * Pulling - Occasionally * Climbing - Occasionally * Balancing - Occasionally * Stooping - Frequently * Kneeling - Frequently * Crouching - Frequently * Crawling - Occasionally * Reaching - Frequently * Handling - Frequently * Grasping - Frequently * Feeling - Constantly * Talking - Constantly * Hearing - Constantly * Repetitive Motions - Constantly * Eye/Hand/Foot Coordination - Constantly Working Conditions * Extreme cold - Rarely * Extreme heat - Rarely * Humidity - Rarely * Wet - Rarely * Noise - Constantly * Hazards - Frequently * Temperature Change - Rarely * Atmospheric Conditions - Rarely * Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Laboratory Support Services Supervisor - Springfield Regional Medical Center Job Summary: The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. Essential Functions: Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly Participates in committees, task forces, and improvement teams as defined Ensures all changes within the laboratory are sufficiently validated before implementation Other duties as assigned Education: Associates Degree in Medical Technology or a related Science (required) Certifications: Phlebotomy Certification (preferred, not required) Experience: 5 years of experience in a clinical laboratory setting (required) 3 years phlebotomy experience (required) Previous experience in a leadership position in a customer service environment (preferred, not required) Experience with EKG (preferred, not required) Skills & Abilities: Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Core Laboratory - Springfield It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Laboratory Support Services Supervisor - Springfield Regional Medical Center Job Summary: The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. Essential Functions: * Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development * Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently * Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly * Participates in committees, task forces, and improvement teams as defined * Ensures all changes within the laboratory are sufficiently validated before implementation * Other duties as assigned Education: * Associates Degree in Medical Technology or a related Science (required) Certifications: * Phlebotomy Certification (preferred, not required) Experience: * 5 years of experience in a clinical laboratory setting (required) * 3 years phlebotomy experience (required) * Previous experience in a leadership position in a customer service environment (preferred, not required) * Experience with EKG (preferred, not required) Skills & Abilities: * Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making * Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer * Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) * Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts * Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders * Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days/Evenings (United States of America) As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Laboratory Support Services Supervisor - St. Charles Hospital Job Summary: The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. Essential Functions: Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly Participates in committees, task forces, and improvement teams as defined Ensures all changes within the laboratory are sufficiently validated before implementation Other duties as assigned Education: Associates Degree in Medical Technology, healthcare, or a related Science (preferred) Certifications: Phlebotomy Certification (preferred, not required) Experience: 5 years of experience in a clinical laboratory setting (required) 3 years phlebotomy experience (required if supervising Phlebotomy) Previous experience in a leadership position in a customer service environment (preferred, not required) Experience with EKG (preferred, not required) Skills & Abilities: Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Phlebotomy - Mercy St. Charles It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. **Laboratory Support Services Supervisor - St. Charles Hospital** **Job Summary:** The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. **Essential Functions:** + Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development + Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently + Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly + Participates in committees, task forces, and improvement teams as defined + Ensures all changes within the laboratory are sufficiently validated before implementation + Other duties as assigned **Education:** + Associates Degree in Medical Technology, healthcare, or a related Science (preferred) **Certifications:** + Phlebotomy Certification (preferred, not required) **Experience:** + 5 years of experience in a clinical laboratory setting (required) + 3 years phlebotomy experience (required if supervising Phlebotomy) + Previous experience in a leadership position in a customer service environment (preferred, not required) + Experience with EKG (preferred, not required) **Skills & Abilities:** + Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making + Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. **What we offer** + Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) + Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts + Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders + Tuition assistance, professional development and continuing education support _Benefits may vary based on the market and employment status._ All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************