The senior level client workflow specialist leads the design, training and implementation of data management workflows with client environments utilizing the TRIPS application. This role is highly client facing and requires a strong blend of technical acumen, business process understanding and interpersonal communication skills. This role will work closely with clients and internal teams to translate business requirements into scalable, efficient, and compliant data workflows. It will be responsible for new hire training and lead consultative initiatives with our clients.
Job Functions
+ Collaborate with clients and internal departments to gather and analyze business requirements related to data management and operational workflows.
+ Design and document end-to-end data workflows tailored to client-specific environments, ensuring alignment with business goals and business standards.
+ Lead the implementation of workflow solutions, including configuration, testing, and deployment within client systems.
+ Deliver hands-on training and support to our client teams and internal resources to ensure successful adoption and long-term sustainability of implemented workflows as well as team expansion.
+ Evaluate, optimize and advise on existing workflows for performance, scalability, and user experience.
+ Serve as a liaison between client stakeholders, internal engineering teams, and product managers to ensure seamless delivery and feedback integration.
+ Maintain detailed documentation of workflow designs, implementation plans, and training materials. Create training plans and lead training initiatives internal at Deluxe.
Basic Qualifications:
+ Education and Experience: Bachelor's Degree and 3 years, or HS/GED and 7 years
+ Must be 18 years of age or older
Preferred Qualifications:
+ 5+ years of experience as Business Analyst, Process Engineer, Software Implementation, Project Management
+ Knowledge of data lifecycle management, data governance, and workflow automation tools.
+ Strong verbal and written communication skills and experience in client facing roles.
+ Proficiency in tools such as SQL, Visio or other Workflow platforms
+ Familiarity with cloud platforms and data integration tools
+ Certification in Lean Six Sigma or a similar process improvement methodology is preferred.
Compensation
The compensation range for this position is $75,000.00 - $85,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
+ Healthcare (Medical, Dental, Vision)
+ Paid Time Off, Volunteer Time Off, and Holidays
+ Employer-Matched Retirement Plan
+ Employee Stock Purchase Plan
+ Short-Term and Long-Term Disability
+ Infertility Treatment, Adoption and Surrogacy Assistance
+ Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster (********************************************************************************************** which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************ .
$75k-85k yearly 60d+ ago
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Product Management - Merchant Services
Deluxe 4.6
Deluxe job in Atlanta, GA
This is an ONSITE role located at 100 Throckmorton Street, Fort Worth, TX 76102 WHO YOU ARE: + Are you a product thinker and doer - someone who takes initiative, is obsessed with delivering value to customers, and has a strong sense of accountability for outcomes?
+ Do you know how to translate ambiguous ideas into clear product strategies and can balance customer empathy with data-driven decision-making?
+ Are you a natural collaborator who enjoys working with cross-functional teams to create simple, impactful experiences for users?
+ Are you unafraid to get into the details but always keep the big picture in mind?
ABOUT US:
Deluxe Merchant Services+ is a complete payment processing solution that accepts a wide range of payment methods, simplifies PCI compliance and deposits money in your bank account while delivering smooth checkout experience. We are an industry-leading payment processing company that provides our partners and merchants with powerful in-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service. We help business pay, get paid, optimize, and grow.
Follow us on LinkedIn (************************************************** View=all)
RESPONSIBILITIES:
As a P roduct Manager/Owner - Merchant Services , you will take end-to-end ownership of a moderately complex product or a major feature within our merchant services offering. This role is ideal for someone who thrives at the intersection of business strategy, customer needs, and technology execution. You wil l be responsible for developing and executing the roadmap, driving product performance, and delivering measurable impact through deep collaboration with Product Development and cross-functional teams. You'll represent the voice of our merchants, guiding the evolution of our product to meet market demand, maximize ROI, and achieve excellence in product delivery.
+ Own end-to-end accountability for a low to moderately complex product or a significant or complex feature of a product.
+ Develop and manage product roadmap, backlog, and driving performance against KPIs (financial and non-financial)
+ Provide clear guidance to Product Management and Development on customer needs and expected outcomes
+ W ork with Product Development to manage delivery in line with priorities
+ E ngage key stakeholders across the business to ensure product success
+ Responsible for overall product strategy and P&L, b alancing investments (money, time, people) in short ‐ term tactical product improvements with long ‐ term strategic product investments to maximize ROI
+ Evaluate product performance, solicit feedback, integrate the voice of the customer into the product roadmap, and gather and present customer insights
+ Define, drive, and monitor product KPIs across the business
+ Engage with Product Development to guide the team and ensure business needs are met
+ Collaborate with Product Development for roll out and release
BASIC QUALIFICATIONS: (Required)
+ Bachelor's degree AND 2 years relevant experience; OR HS/GED AND 6 years relevant experience
+ Technical understanding of product and customer requirements
+ Successful track record in product development and product lifecycle management for multiple products lines
+ Experience developing, presenting and launching product lines
+ Experience collecting quantitative product data and metrics to under user behavior and discovering/evaluating product opportunities
+ Knowledge of major product lines and potential applications
+ Ability to perform quality assurance controls on product to drive product evolution
+ Experience in Team Development and Motivation
+ Experience with Financial Acumen
+ Must be 18 years of age or older
PREFERRED QUALIFICATIONS: (Desired but not required)
+ Bachelor's Degree in Marketing or Business Management
+ 2 years of experience in Product Management
+ Digital IQ and Technology Translator
Compensation
The compensation range for this position is $95,000.00 - $110,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
+ Healthcare (Medical, Dental, Vision)
+ Paid Time Off, Volunteer Time Off, and Holidays
+ Employer-Matched Retirement Plan
+ Employee Stock Purchase Plan
+ Short-Term and Long-Term Disability
+ Infertility Treatment, Adoption and Surrogacy Assistance
+ Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster (********************************************************************************************** which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************ .
$95k-110k yearly 60d+ ago
Digital Consulting Consulting Associate/Sr. Associate - Oracle EPM
Huron Consulting Group 4.6
Atlanta, GA job
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
Senior Associates play an integral client-facing project or work-stream leadership role. While activities vary based on project size/scope and individual skill-sets and strengths, the Sr. Associate can expect to spend their time with a heavy focus on material client interaction through all projects, project management, intensive data-analysis and the identification for the "so-what's" therein, and to creating compelling client-ready presentations. Additionally, the Sr. Associate will focus on developing Analysts and Coachees.
**Qualifications:**
+ Bachelor's or Master's degree in a field related to this position or equivalent work experience
+ 3-5 years of experience analyzing requirements, writing functional specifications, conducting tests, troubleshooting issues and interfacing with business users
+ 1-2 years of experience owning project workstreams with little to no supervision
+ At least 2 years' experience with either Hyperion Planning / PBCS / EPBCS and Essbase OR FCCS/ARCS/EDMCS/PCMCS
+ Experience with Hyperion Planning and Hyperion Essbase in both development and administrative roles
+ Experience with automation scripts (MaxL) and integration of the full Hyperion suite
+ Extensive knowledge of Excel, Essbase Spreadsheet Add-in and SmartView
+ Ability to solve complex problems creatively with strong critical thinking
+ Strong analytical skills coupled with a functional or technical acumen and hands-on expertise with cloud-based enterprise solutions
+ Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams
+ Willingness to travel up to 50% as needed to work with client or other internal project teams
The estimated base salary range for this job is $105,000 - $145,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $117,600 - $171,100. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
**Position Level**
Senior Associate
**Country**
United States of America
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
$117.6k-171.1k yearly 60d+ ago
Partner Manager, Principal Software Supply Chain
Infor 4.8
Atlanta, GA job
General information Country United States State Georgia City Atlanta Job ID 47493 Department Finance And Administration Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements The Principal Software Supply Chain Manager provides strategic leadership in vetting and managing Infor's software and hardware supply chain, ensuring vendor compliance and resilience. This role also serves as the senior point of contact for customer queries regarding the security and compliance of Infor's supply chain on an offering-by-offering basis. Secondarily, the role project manages Infor's Source Code Program, ensuring source code is only provided under proper terms and conditions and that all usage complies with the Source Code License Agreement.
A Day in the Life Typically Includes:
* Lead strategic vetting, approval, and management of third‑party vendors supporting Infor's software and hardware supply chain
* Respond to customer queries with clear, timely, and accurate information on supply chain security and compliance
* Oversee negotiation and compliance of source code agreements to safeguard intellectual property and business interests
* Project manage Infor's Source Code Program, ensuring source code is only provided under proper terms and conditions
* Monitor compliance with the Source Code License Agreement and enforce source code usage terms
* Collaborate with executive stakeholders, legal, IT, and engineering teams to align vendor and source code strategies with business goals
* Track vendor deliverables, KPIs, and compliance metrics, reporting results to senior leadership
Basic Qualifications:
* Experience in software/hardware procurement and supply chain management
* Experience in global ERP supply chain operations and multi‑jurisdictional vendor management
* Experience vetting and managing third‑party vendors in ERP environments
* Knowledge of supply chain security, compliance frameworks, and customer engagement practices
* Experience with contract negotiation, vendor governance, and risk management
* Experience responding to customer queries on compliance and security
* Experience managing source code programs and enforcing license agreements
* Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future
Preferred Qualifications:
* Bachelor's degree in Supply Chain Management, Business, IT, or related field
* Experience working with intellectual property law, source code licensing frameworks, and compliance enforcement
* Experience working to improve vendor performance, risk mitigation, and customer satisfaction
* Experience with OneTrust or similar vendor management systems
Location: US Remote (Atlanta, GA; Dallas, TX)
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit *************
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.
This employer uses E-Verify. Please visit this website for additional information.
E-Verify Illinois: Click here, aquí, or tu.
$84k-106k yearly est. 22d ago
Team Lead, Support Operations
Infor 4.8
Alpharetta, GA job
General information Country United States State Georgia City Alpharetta Job ID 46305 Department SaaS Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type On-site Description & Requirements Infor is seeking a Support Operations Team Lead to lead Product Support Analysts supporting Department of Defense (DoD) customers utilizing Infor's Hospitality Management Solution (HMS). This role is responsible for overseeing the day-to-day activities and KPI's of the Product Support team. The Support Operations Team Lead will work closely with management, keeping them informed of schedules, priorities, or team challenges.
A Day in The Life Typically Includes:
* Supervise and/or coordinates activities for a team of Support Analysts to ensure attainment of productivity and quality standards.
* Establish and organize work schedules including vacations and holidays to ensure adequate coverage.
* Monitor call and chat volume for team and help balance analyst's workload.
* Monitor backlog and resolution time of issues to ensure adherence and compliance with Global Support Procedures.
* Provide input/recommendations on performance reviews, hiring decisions, discipline, training and development initiatives.
* Act as backup to the Manager of Support Operations as required.
* Assist Product Support Analysts with resolution of the most complex customer questions or problems in the areas of system configurations/setup, product functionality and bugs/enhancements.
* Responsible for meeting established customer satisfactions ratings and other KPIs.
Basic Qualifications:
* Experience managing, mentoring, and coaching a team.
* Experience with customer service practices and procedures.
* Experience working in product support.
* Experience with software applications used for testing, troubleshooting, call logging, etc.
* Ability to work weekends and holidays as needed.
* US Citizenship is required due to US Government contract requirements.
Preferred Qualifications:
* Degree in business, accounting, or related preferred.
* Hospitality industry knowledge a plus.
* Experience managing a product support or technical support team.
* Experience using SQL.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit *************
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.
This employer uses E-Verify. Please visit this website for additional information.
E-Verify Illinois: Click here, aquí, or tu.
$93k-118k yearly est. 40d ago
Project Manager/Delivery Lead
Infor 4.8
Atlanta, GA job
General information Country United States State Georgia City Atlanta Job ID 46788 Department Development Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements As a Development Project Manager for Infor's HR Talent & Workforce Management solutions, you will manage delivery for strategic customer accounts and help them succeed with their HCM technology platform adoption. You will develop strong relationships with HR and Operations leaders, understand their workforce challenges, and translate those needs into actionable delivery plans. By connecting the right Infor experts at the right time, you will remove obstacles, improve product utilization, and ensure customers fully realize the value of their Infor HRT and WFM solutions.
A Day in The Life Typically Includes:
* Serving as a key delivery owner for HRT/WFM customers, championing their success and long-term partnership through collaborative engagements
* Facilitating structured success check-ins to assess adoption trends, identify friction points, and co-develop action plans
* Gathering customer requirements, struggles, and enhancement requests related to HR, payroll, compliance, time/attendance, and scheduling
* Collaborating with Product Management, Development, CloudOps, Support, and other SMEs to expedite issue resolution and improve customer experience
* Helping customers implement best practices that increase automation, efficiency, and business outcomes in HR and workforce operations
* Advising internal roadmap decisions with data-driven insights on common customer needs and identified gaps
* Managing customer communication around service delivery, prioritization, and release impacts, while maintaining complete transparency and trust
Basic Qualifications:
* Experience working directly with customers in a support, implementation, service delivery, or account management role
* Experience learning quickly and effectively being able to discuss Infor HRT and/or WFM capabilities
* Experience with relationship-building skills with both technical and business stakeholders
* Experience navigating complex environments and driving alignment across multiple internal teams
* Experience with follow-through, accountability, and proactive problem-solving
* Experience working with enterprise SaaS solutions in HR, workforce, or operational environments
* Experience balancing multiple accounts and priorities while maintaining high service quality
Preferred Qualifications:
* Familiarity with Infor HRT, Infor WFM enterprise platforms
* Experience in handling and leading escalation management
* Experience supporting or delivering payroll, compliance, time & attendance, scheduling, or HR processes
* Background working with global customers in industries such as healthcare, retail, manufacturing, or public sector
* Ability to shape account strategy - not only resolve tactical needs
* Experience leading executive-level updates, escalations, or success planning sessions
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit *************
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.
This employer uses E-Verify. Please visit this website for additional information.
E-Verify Illinois: Click here, aquí, or tu.
$78k-97k yearly est. 18d ago
Customer Support Operations Manager
Infor 4.8
Atlanta, GA job
General information Country United States City Atlanta Job ID 46234 Department Customer Support Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements The Customer Support Operations Manager will lead their assigned team of support analysts and drive operational excellence in delivering customer support. This role ensures the team is equipped with the technical and product knowledge needed to effectively resolve customer issues, particularly for clients using ERP systems, cloud solutions, and public sector supply chain platforms. The manager will collaborate cross-functionally to remove blockers, improve processes, and contribute to a culture of continuous improvement and customer-centric service. In addition to team performance and development, this role requires alignment with compliance standards for supporting US Government Cloud customers, and therefore requires US residency or green card status. The ideal candidate is operationally focused, results-driven, and motivated to build high-performing teams that improve the customer experience.
A Day in the Life Typically Includes:
* Set clear goals and expectations for a support team, conduct regular 1:1s, and provide coaching based on team KPIs and performance outcomes
* Coordinate training, enablement, and knowledge sharing to ensure technical and product readiness across ERP, Cloud, and public sector domains
* Collaborate with Product, Engineering, and Cloud Operations to remove obstacles, manage escalations, and resolve systemic issues impacting customer success
* Analyze team and customer support metrics to identify trends, inefficiencies, and opportunities for continuous improvement
* Maintain and improve SOPs, escalation workflows, and documentation to support consistent and scalable support delivery
* Review customer feedback, case data, and escalation themes to improve service quality, customer satisfaction, and retention
* Create and deliver reports, insights, and recommendations to leadership on support performance, customer trends, and process enhancement initiatives
Basic Qualifications:
* Experience managing customer support or support operations teams
* Experience using customer support tools and systems
* Experience working with technical products, such as ERP or cloud-based platforms
* Experience analyzing data to assess performance or identify process improvement opportunities
* Experience working with cross-functional teams, including product and engineering
* US citizen, resident or green card holder required for Government Cloud support
Preferred Qualifications:
* Experience aligning support operations with business or customer success goals
* Experience applying project management frameworks or methodologies
* Experience using analytics or reporting tools to inform decisions
* Experience supporting cloud-based systems or ERP platforms
* Knowledge of public sector or healthcare supply chain operations
* Experience working in a global organization
* Bachelor's degree in a related field or equivalent experience
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit *************
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.
This employer uses E-Verify. Please visit this website for additional information.
E-Verify Illinois: Click here, aquí, or tu.
$79k-97k yearly est. 59d ago
Finance Intern
Deluxe 4.6
Deluxe job in Atlanta, GA
Deluxe is excited to offer a paid Summer Internship Program for students seeking a challenging, meaningful, and supportive internship experience in the area of Finance. This opportunity will replicate the experience of a full time Deluxe Financial Analyst, giving you the chance to apply your knowledge in a real-world corporate environment. Look forward to expanding your financial modeling, analysis and reporting skills with our team of experienced professionals who are committed to help you succeed. Our growth-oriented company is dedicated to providing you with valuable learning opportunities as you share your ideas and creativity with the team and senior leaders.
+ Assist with month-end financial reporting, including participating in presenting the results to key business partners.
+ Assist with the forecasting cycle, updating required models and making recommendations for outgoing periods.
+ Provide general financial support, to both internal finance team members and business partners.
+ Ensure accuracy and completeness of analysis, forecasts, and results commentary through partnership with the business teams.
+ Present data-driven recommendations to the finance team.
Program Details:
+ 10 week in-office paid assignment. Hourly pay will be $20/hr.
+ In person on Day 1 orientation includes a tour of the site, overview of the company and welcome message from senior leaders.
+ Professional development from dedicated program manager and peer mentors.
+ Small, selective program that allows for more focused attention and support.
+ Mix of individual and group experiences
+ Full commitment from senior leadership to ensure the program is challenging, meaningful and supportive.
+ Resume review and LinkedIn clinic
Basic Qualifications:
+ Bachelors in progress in Finance, Accounting, Business, Economics, Management Information Systems, Statistics, or related field.
Preferred Qualifications:
+ Sound analytical and critical thinking skills with a strategic mindset.
+ Basic understanding of GAAP and able to understand financial statements.
+ Proficient in Microsoft Excel with strong attention to detail.
+ Self-motivated individual who is focused and results oriented.
Additional Basic Qualifications:
Must be 18 years of age or older
Compensation
The compensation range for this position is $20.00 - $20.00 hourly. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
+ Healthcare (Medical, Dental, Vision)
+ Paid Time Off, Volunteer Time Off, and Holidays
+ Employer-Matched Retirement Plan
+ Employee Stock Purchase Plan
+ Short-Term and Long-Term Disability
+ Infertility Treatment, Adoption and Surrogacy Assistance
+ Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster (********************************************************************************************** which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************ .
$20-20 hourly 4d ago
Senior Solutions Engineer - Merchant Services
Deluxe 4.6
Deluxe job in Atlanta, GA
Why join us: + There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and VETS (just to name a few). At Deluxe, we know that great people make a great organization. + We value our people so offer the typical benefits (401K, PTO, Medical, Dental) PLUS: Flexible time off, volunteer time off, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!
+ A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.
+ Hybrid schedule, allowing you flexibility to work from home/remote several days per week
Own complex pre-sales engagements for ISV and enterprise prospects, translating business needs into scalable solutions on our payments APIs/SDKs. You'll lead discovery, design architectures, deliver outcome-driven demos/POCs, de-risk integrations, and partner with AEs, Product, and Implementation to accelerate time-to-value and win rates.
+ Lead technical discovery and map use cases to platform capabilities; translate requirements into technical solution guides; include success criteria, risk and proposed implementation plan.
+ Configure and deliver technical demos/POCs to showcase capabilities such as hosted payment vs embedded form set-ups to influence multi-stakeholder decisions with Sales Reps.
+ Maintain and continuously improve Deluxe's demo flows, technical solution guides, diagrams, Postman/SDK packs, objection handling, and reusable demo flows.
+ Collaborate cross-functionally to integrate solution insights into product feedback loops, roadmap inputs, API enhancements and documentation needs.
+ Coach/peer-mentor Solutions Consultants; model best practices in discovery, storytelling, and documentation.
+ Serve as technical lead on RFPs and enterprise evaluations.
Basic Qualifications
Education and Experience:
+ Bachelor's degree and 3 years of relevant experience or HS/GED and 7 years of relevant experience
+ Fluency in API integrations (JSON), HTML, CSS
+ Proven enterprise demo/POC ownership, value selling and executive communication.
Preferred Qualifications
+ Payments domain expertise: Understands end-to-end payment flows and the ecosystem of gateways, acquirers, token vaults, and ISV partners.
+ Experience with implementation/support; contributions to onboarding or continuous learning programs.
+ 4-6 years in Solutions/Sales Engineering or Technical Consulting
+ Customer-centric & consultative: Adept at identifying client pain points and aligning technical solutions with business outcomes.
+ Payments domain expertise: Understands end-to-end payment flows and the ecosystem of gateways, acquirers, token vaults, and ISV partners.
+ Cross-functional collaboration: Comfortable working with Sales, Product, Implementation, and Compliance teams.
+ Clear communicator: Able to translate technical concepts for non-technical stakeholders and present complex architectures simply.
+ Customer-centric & consultative: Adept at identifying client pain points and aligning technical solutions with business outcomes.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
+ Healthcare (Medical, Dental, Vision)
+ Paid Time Off, Volunteer Time Off, and Holidays
+ Employer-Matched Retirement Plan
+ Employee Stock Purchase Plan
+ Short-Term and Long-Term Disability
+ Infertility Treatment, Adoption and Surrogacy Assistance
+ Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster (********************************************************************************************** which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************ .
$108k-135k yearly est. 43d ago
Product Support Analyst
Infor 4.8
Atlanta, GA job
General information Country United States State Georgia City Atlanta Job ID 46262 Department SaaS Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type On-site Description & Requirements Infor is seeking a Product Support Analyst to provide dedicated technical and operational support for Department of Defense (DoD) customers utilizing Infor's Hospitality Management Solution (HMS). This role serves as a key liaison between Infor Support and DoD partners, ensuring seamless communication, timely issue resolution, and exceptional customer experience across military base implementations. The ideal candidate combines strong problem-solving skills, technical proficiency, and a customer-first mindset to deliver reliable, high-quality remote support that upholds Infor's commitment to service excellence.
A Day in The Life Typically Includes:
* Serve as a support liaison between the Infor Support business unit and the customers for both functional and technical support for the Hospitality product lines.
* Provide courteous customer service in an accurate and timely manner in accordance with existing procedures.
* Provide application support by responding to incidents, interpreting queries and problems, examining data, error logs, and utilizing all available support material and tools to successfully resolve the problem.
* Resolve customer questions or problems over the telephone or via the chat tool focusing on product functionality, operating environments and system configuration/setup.
* Proactively keep customers informed of how and when problems are resolved with a focus on retention and reference ability.
* Develop and maintain effective customer communications by managing the customers' expectations through use of negotiation, persuasion, diplomacy, and clear communication in the English language, ensuring customer satisfaction and customer retention.
Basic Qualifications:
* Experience working in customer service or support.
* Experience using a CRM such as ServiceNow to log work cases.
* Experience using SQL.
* Experience identifying and evaluating possible solutions for product related questions.
* Experience with operating environments.
* Experience with remote desktop viewing through tools such as Webex or SecureLink.
* Ability to work all shifts as required, including weekends and holidays.
* US Citizenship is required due to US Government contract requirements.
Preferred Qualifications:
* Hospitality industry experience with check in/out, accounting, and/or reporting.
* Experience with technical support of cloud applications.
* Technology Help Desk experience a plus.
* Knowledge of various software applications used for testing, troubleshooting, call logging, etc.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit *************
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.
This employer uses E-Verify. Please visit this website for additional information.
E-Verify Illinois: Click here, aquí, or tu.
$50k-61k yearly est. 2d ago
Technical Product Owner (AI)
Infor 4.8
Atlanta, GA job
General information Country United States State Georgia City Atlanta Job ID 46785 Department Development Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements We are seeking a highly motivated and forward-thinking Product Owner for our AI Stream within the HR Talent (HRT) product line. This individual will play a pivotal role in shaping the future of AI capabilities across our product ecosystem. You will work closely with Product, Engineering, HCM Suite stakeholders, Sales, and Customers to define, communicate, and execute a compelling AI vision that enhances our product value and strengthens our competitive advantage.
This is a unique opportunity for someone who is passionate about AI, Machine Learning, and Generative AI, stays deeply attuned to market trends, and can translate emerging technologies into meaningful, customer-centric product outcomes.
A Day In the Life Typically Includes:
* Develop and own the AI vision and long-term roadmap for the HR Talent product.
* Perform market and competitive analysis to ensure our AI strategy remains differentiated and relevant.
* Identify and prioritize high-impact AI/ML/GenAI use cases that deliver measurable customer value.
* Work hand-in-hand with Engineering, Data Science, UX, and Product teams to ensure clarity and alignment on AI initiatives.
* Partner closely with the HCM Suite Product Owner to identify cross-suite use cases, synergies, and integrated AI opportunities.
* Serve as a customer-facing AI thought leader-gather insights, validate concepts, and present product vision.
* Define detailed use cases, requirements, acceptance criteria, and success metrics for AI-driven features.
Required Qualifications:
* Experience as a Business Analyst, Product Owner, Product Manager, or similar role in a SaaS or technology-driven organization.
* Experience and curiosity for AI, Machine Learning, and Generative AI, with the ability to understand technical concepts (no coding required).
* Experience translating technology trends into actionable product strategies or use cases.
* Experience explaining complex concepts to both technical and non-technical audiences.
* Experience working in a collaborative environment and influence stakeholders across teams and working directly with customers.
Preferred Qualifications:
* Partner closely with the HCM Suite Product Owner to identify cross-suite use cases, synergies, and integrated AI opportunities.
* Serve as a customer-facing AI thought leader-gather insights, validate concepts, and present product vision.
* Define detailed use cases, requirements, acceptance criteria, and success metrics for AI-driven features.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit *************
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.
This employer uses E-Verify. Please visit this website for additional information.
E-Verify Illinois: Click here, aquí, or tu.
$89k-107k yearly est. 16d ago
Accounting Intern
Deluxe 4.6
Deluxe job in Atlanta, GA
Deluxe is excited to offer a paid Summer Internship Program for students seeking a challenging, meaningful and supportive internship experience in the area of Accounting. This opportunity will replicate the experience of a full time Deluxe Accounting Analyst, giving you the chance to apply your knowledge in a real-world corporate environment. Look forward to expanding your skills through on-the-job training and showcasing your accounting and reporting abilities together with our team of experienced professionals who are committed to help you succeed. Our growth-oriented company is dedicated to providing you with valuable learning opportunities as you share your ideas and creativity with the team and senior leaders.
+ Contribute to continuous improvement initiatives across our organization, including optimizing financial processes and systems, and working collaboratively across functions including accounting, tax, treasury, and internal audit.
+ Complete accounting & financial related projects by coordinating the related tasks and researching issues, including technical accounting topics.
+ Prepare Sarbanes Oxley documentation as process owner. Perform related testing and communicate results through identified channels.
+ Assist with the month-end accounting cycle. Manage workload in tight-deadline, detail-oriented environment.
+ Help research and reconcile financial discrepancies.
Program Details:
+ 10 week in-office paid assignment. Hourly pay will be $20/hr
+ In person on Day 1 orientation includes a tour of the site, overview of the company and welcome message from senior leaders.
+ Professional development from dedicated program manager and peer mentors.
+ Small, selective program that allows for more focused attention and support.
+ Mix of individual and group experiences
+ Full commitment from senior leadership to ensure the program is challenging, meaningful and supportive.
+ Resume review and LinkedIn clinic
Basic Qualifications:
+ Bachelors in progress in Finance, Accounting, Business, Economics, Management Information Systems, Statistics, or related field.
+ Minimum coursework completed should include Accounting.
Preferred Qualifications:
+ Sound analytical and critical thinking skills with a strategic mindset.
+ Basic understanding of GAAP and able to understand financial statements.
+ Proficient in Microsoft Excel with strong attention to detail.
+ Self-motivated individual who is focused and results oriented.
Additional Basic Qualifications:
Must be 18 years of age or older
Compensation
The compensation range for this position is $20.00 - $20.00 hourly. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
+ Healthcare (Medical, Dental, Vision)
+ Paid Time Off, Volunteer Time Off, and Holidays
+ Employer-Matched Retirement Plan
+ Employee Stock Purchase Plan
+ Short-Term and Long-Term Disability
+ Infertility Treatment, Adoption and Surrogacy Assistance
+ Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster (********************************************************************************************** which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************ .
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
Huron helps clients solve their most pressing challenges by combining deep industry expertise with practical, results-oriented solutions. Our Performance Acceleration group partners with private equity sponsors and portfolio companies across the deal lifecycle, delivering insights and execution support that drive sustainable value creation-from diligence through operational improvement and exit readiness. (************************************************************************
We are seeking an Associate to support diligence, value creation, and financial modeling across client engagements in our Performance Acceleration practice. This role will provide analytical and execution support for private equity clients and portfolio companies, working closely with engagement teams on commercial and operational diligence, financial analysis, and value-creation initiatives. The ideal candidate brings strong financial acumen, intellectual curiosity, and a demonstrated ability to drive high-impact work in ambiguous environments.
**Key Responsibilities**
+ Support commercial, operational, and financial due diligence efforts for private equity clients, synthesizing market, customer, and competitive data into actionable insights.
+ Build, maintain, and stress-test comprehensive financial models (including three-statement models, scenario analysis, and valuation work) to support investment decisions and value-creation planning.
+ Conduct detailed analyses of historical and projected financial performance, profitability, working capital, and cash flow drivers.
+ Contribute to client deliverables, including presentations, investment memos, executive briefings, and performance improvement roadmaps.
+ Partner with senior team members to identify value creation opportunities and monitor program execution (e.g., cost optimization, revenue enhancement, process improvement).
+ Communicate findings clearly to internal teams and clients, translating complex quantitative analysis into compelling narratives.
**Qualifications**
+ Bachelor's degree in Finance, Economics, Business Administration, or related field; advanced degrees or professional certifications (MBA, CFA) a plus.
+ 2-3 years of experience in management consulting, investment banking, private equity, corporate development, strategy consulting, or related analytical role.
+ Strong financial modeling skills and proficiency with Excel; experience with data analytics tools is a plus.
+ Demonstrated ability to synthesize data, think critically, and manage multiple priorities in fast-paced environments.
+ Excellent communication and presentation skills; ability to work both independently and collaboratively in team settings.
+ Interest in private equity, portfolio value creation frameworks, and business transformation.
+ Travel: 0-25% travel required.
+ Location: You may live anywhere in the contiguous 48 states near a major airport.
The estimated base salary range for this job is $120,000 - $160,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $134,400 - $188,800. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
\#LI-JD1 #LI-Remote
**Position Level**
Associate
**Country**
United States of America
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
$134.4k-188.8k yearly 14d ago
Procurement Specialist, Senior - Professional Services
Infor 4.8
Atlanta, GA job
General information Country United States State Georgia City Atlanta Job ID 47473 Department Finance And Administration Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements The Senior Professional Services Procurement Specialist oversees strategic contracting and end-to-end category management for professional services. The role advances sourcing strategy, negotiates commercial terms, manages supplier performance, and mitigates risk across consulting, legal, audit/tax, marketing, HR/talent, and contingent labor/SOW. This position partners with senior stakeholders to optimize total cost of ownership, improve delivery outcomes, and ensure compliance with policies and regulatory requirements.
A Day in the Life Typically Includes:
* Overseeing procurement activities for professional services categories, including consulting, legal, HR, and IT services.
* Negotiating Master Services Agreements (MSAs), Statements of Work (SOWs), rate cards, Data Processing Agreements (DPAs), SLAs/KPIs, and change-control mechanisms to ensure cost transparency and delivery accountability.
* Managing the contract lifecycle, including renewals, amendments, and compliance reviews.
* Collaborating with stakeholders to align procurement strategies with business requirements.
* Monitoring vendor performance against KPIs and supporting continuous improvement initiatives.
* Delivering measurable cost efficiencies and value through effective negotiations.
Basic Qualifications:
* Experience with procuring professional services categories, including consulting, legal, HR, software development, and IT services.
* Experience negotiating Master Services Agreements (MSAs), Statements of Work (SOWs), rate cards, Data Processing Agreements (DPAs), SLAs/KPIs, and change-control mechanisms to ensure cost transparency and delivery accountability.
* Experience in managing supplier relationships.
* Experience and knowledge of procurement processes, contract terms, and compliance standards.
* Experience with IT outsourcing, cloud services, and royalty/licensing arrangements.
* Experience with commercial contracting and negotiation, including the ability to assess financial implications accurately to support decisions.
* Experience with Microsoft applications, financial controls, approval workflows, and contract administration processes.
* Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.
Preferred Qualifications:
* Bachelor's degree.
* Experience with supplier consolidation and strategic supplier management.
* Experience with risk identification and mitigation, continuous improvement, and cost-optimization work.
* Experience with reporting and analytics practices.
* Professional certifications (e.g., MCIPS/CIPS, project management, Six Sigma) and experience with SharePoint or document management platforms. International sourcing experience and multilingual capability (e.g., German, French, Portuguese).
Location: Hybrid - 3 day in office requirement (Atlanta, GA or Dallas, TX)
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit *************
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.
This employer uses E-Verify. Please visit this website for additional information.
E-Verify Illinois: Click here, aquí, or tu.
$67k-86k yearly est. 28d ago
Software Engineer, Associate
Infor 4.8
Atlanta, GA job
General information Country United States State Georgia City Atlanta Job ID 46871 Department Development Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements Infor is hiring an Associate Software Engineer to join our team and work on the development of the Infor CloudSuite Portal (CSP) product. The CSP is a critical part of Infor's SaaS, providing the platform for provisioning Infor's enterprise products and offering features to manage tenants on Single-Tenant and Multi-Tenant clouds. As part of our dynamic team, you will contribute to the design and development of this product, using an engineering approach to solve challenging problems.
As an Associate Software Engineer, you will work under the guidance of technical leads and senior team members to help develop high-quality software solutions. This role offers an excellent opportunity to enhance your skills and advance your career in a collaborative and supportive environment.
A Day in The Life Typically Includes:
* Contribute to the design, development, testing, and maintenance of software applications.
* Gain a deep understanding of system functionality and adhere to coding and development best practices.
* Collaborate with technical leads and team members to deliver high-quality, scalable solutions.
* Apply object-oriented design principles and software design patterns in daily work.
* Optimize and enhance existing systems for scalability, reliability, and performance under the guidance of senior engineers.
* Participate in troubleshooting, debugging, and resolving technical issues.
* Work with relational databases and use SQL to develop and maintain data solutions.
* Prepare clear and concise technical documentation for designs and implementations.
* Stay current with emerging technologies and demonstrate a strong eagerness to learn and grow.
Basic Qualifications:
* Experience with object-oriented programming concepts and design patterns.
* Knowledge in data structures, algorithms, and problem-solving.
* Experience in at least one object-oriented language such as Java or C#.
* Experience working with relational databases and writing SQL queries.
* Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.
Preferred Qualifications:
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Experience with web technologies (HTML, CSS, JavaScript).
* Exposure to cloud platforms (AWS, Azure, or GCP) is a plus.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit *************
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.
This employer uses E-Verify. Please visit this website for additional information.
E-Verify Illinois: Click here, aquí, or tu.
$61k-73k yearly est. 2d ago
Associate Program Manager, Sales
Infor 4.8
Atlanta, GA job
General information Country United States State Georgia City Atlanta Job ID 47741 Department Sales Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type On-site Description & Requirements We are seeking an energetic and strategic Associate Program Manager, Sales to support and manage our early career initiatives. This role is ideal for someone with a strong foundation in sales and a passion for developing early career talent. As the Associate Program Manager, Sales, you will lead the Atlanta Foundation Team, directly impacting Infor's talent pipeline by developing early career sales professionals. You will coordinate internship and new graduate programs, serve as a mentor, and collaborate with cross-functional teams to align early talent strategies with business goals.
A Day in The Life Typically Includes:
* Manage day-to-day operations of internship and early career programs, including onboarding, training, and performance feedback
* Serve as a coach and advisor to early career hires, helping them navigate their transition into the workforce
* Partner with Sales, HR, and Enablement teams to align early talent development with sales readiness and business priorities
* Build and maintain relationships with universities, student organizations, and career centers to support recruiting efforts
* Support campus recruiting events, workshops, and branding initiatives
* Track and analyze program data to measure success and identify areas for improvement
* Promote diversity, equity, and inclusion across all early talent initiatives
Basic Qualifications:
* Previous professional experience in sales
* Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future
Preferred Qualifications:
* Leadership experience
* Previous experience coordinating an internship or early career program
* Previous experience in software sales
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit *************
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.
This employer uses E-Verify. Please visit this website for additional information.
E-Verify Illinois: Click here, aquí, or tu.
$63k-80k yearly est. 6d ago
Business Development Representative
Infor 4.8
Atlanta, GA job
General information Country United States State Georgia City Atlanta Job ID 47638 Department Sales Experience Level ENTRY_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements Business Development is the start of an incredible career journey in sales and is an integral part of the continued success and growth of Infor. This position is key in driving new business for our sales organization. At Infor, we provide the best sales training ground that enables you to enhance your skills and accelerate your career trajectory.
A Day in The Life Typically Includes:
* Own and drive a specific industry/region to discover net-new opportunities within the hospitality industry
* Identification and multi-channel engagement with our buyers through phone, email, and social media
* Advanced prospecting within your target industry/region by reaching out to companies who have displayed demographic or behavioral buying signals
* Work alongside our intelligent tech stack to drive success: Salesforce, Outreach, ZoomInfo and many others. Build strong alignment with the different stakeholders within Infor, specifically in sales & marketing
* Lead on innovation and demonstrate creative destruction to turn your ideas into initiatives that will benefit the global organization
Basic Qualifications:
* Knowledge of Microsoft applications
* Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future
Preferred Qualifications:
* Previous sales or business development experience
* Collaboration skills and ability to work successfully with teams to build professional relationships
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit *************
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.
This employer uses E-Verify. Please visit this website for additional information.
E-Verify Illinois: Click here, aquí, or tu.
Innosight is a global strategy consulting firm focused on helping leading organizations design and create the future. We work with them to develop growth strategies, build innovation capabilities, and accelerate new growth initiatives. As a member of the Innosight team, you'll have the opportunity to work with leaders at Global 1000 companies to tackle some of the most interesting challenges in business.
- We are the leading practitioners of disruptive innovation, building on the work of our co-founder, Harvard Business School professor Clay Christensen.
- Because we focus on growth strategy and innovation, we bring unique expertise and authority to the challenges our clients face: Where is our next big opportunity, and what is our strategy to get there? How do we build an organization that is innovative and future focused? How do we disrupt ourselves before others do?
- Our values - including humility, collaboration, transparency, and intellectual curiosity - guide our work with clients, with each other, and our commitment to enabling innovation in organizations.
- Our work environment emphasizes the exchange of ideas, continuous learning, and collaboration. And our smaller team structure offers exposure to senior-level executives early in your consulting career.
Healthcare organizations must stay ahead of disruption by making data-driven decisions that accelerate transformation. Innosight thoroughly examines the intricate patient care challenges encountered by payor and provider healthcare entities to stabilize business today and create tomorrow's growth engine. As trusted strategic partners to CEOs and C-Suites, we help drive the healthcare industry forward by designing innovative enterprise-level long-term plans and partnerships for the world's leading healthcare organizations.
Innosight is seeking an Associate to join our consulting team. This role is central to addressing client needs and driving team progress, with ample opportunities for impact and growth.
As an Associate, you will help address strategic challenges for leading healthcare providers including hospitals, health systems, and academic medical centers. You'll support the development of innovative strategies, growth initiatives, and partnerships that shape the future of healthcare.
The Associate's responsibilities and impact will include:
+ **Fostering team collaboration:** Enhancing team dynamics, fostering a supportive work environment, sharing knowledge and expertise to strengthen team capabilities, and contributing to collective success.
+ **Driving client impact:** Taking full ownership of workstreams and deliverables to ensure meaningful contributions to client challenges and outcomes.
+ **Delivering polished results:** Preparing high-quality, client-ready deliverables, including clear analyses, compelling presentations, and actionable insights.
+ **Leveraging innovation tools and techniques:** Applying Innosight IP and emerging technologies, including generative AI, to inform and enhance recommendations.
Specific Responsibilities:
+ Collaborate with engagement teams to develop and refine strategic client recommendations.
+ Leading and managing one or more workstreams, including structuring problems, planning analyses, and delivering results.
+ Breaking down complex problems, prioritizing key analyses, and managing timelines to drive impact.
+ Creating polished deliverables such as presentations and reports to effectively communicate findings and recommendations.
+ Actively contributing to brainstorming and problem-solving sessions.
+ Presenting confidently to clients, clearly articulating insights and recommendations.
+ Conducting primary and secondary research to gather, analyze, and synthesize data, identifying key implications for clients.
+ Supporting internal initiatives and business development efforts, contributing to the growth and success of Innosight.
**Qualifications**
+ Management Consulting Experience: Minimum of 2 years of experience with an external, client-facing management consulting firm, preferably in strategy-related areas such as growth strategy, market entry, M&A, corporate strategy and transformation, or business model innovation.
+ Strong interest in the healthcare industry with a willingness to learn and engage in healthcare-focused strategy work (no prior subject matter expertise required).
+ Bachelor of Science (BS) or Bachelor of Arts (BA) is required.
+ Exceptional ability to structure and solve ambiguous problems using data-driven approaches. Proficiency in translating complex information into actionable insights.
+ Familiarity with generative AI concepts and tools, with an ability to understand their business applications. Experience leveraging generative AI to enhance problem-solving, analysis, or client solutions is a strong plus.
+ Advanced proficiency in Microsoft Office Suite, with a focus on creating compelling PowerPoint presentations and robust Excel analyses.
+ A proactive, self-motivated approach to work, thriving in both structured and unstructured team environments.
+ Travel and Home Office: Travel requirements vary by project, but candidates must be willing to travel weekly (up to 80%). You may live anywhere in the contiguous 48 states near a major airport.
The estimated base salary range for this job is $120,000 - $170,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $144,000 - $204,000. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
\#LI-JD1 #LI-Remote
**Position Level**
Associate
**Country**
United States of America
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
$68k-83k yearly est. 60d+ ago
Customer Retention Manager
Infor 4.8
Atlanta, GA job
General information Country United States State Georgia City Atlanta Job ID 47230 Department SaaS Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements Infor is hiring a Customer Retention Manager to lead the Customer Retention Services (CRS) team to triage and resolve SaaS customer escalations, improve satisfaction, reduce attrition, and retain revenue through escalation management and customer success initiatives
A Day In the Life Typically Looks Like:
* Triage and assess all incoming customer escalations for size and severity.
* Match escalations to the appropriate resolution teams and coordinate resources.
* Communicate with C-level executives and manage highly escalated customer situations.
* Drive short-term escalation resolution projects with defined scope and timelines.
* Lead cross-functional teams to resolve critical escalations and provide regular progress updates.
* Perform root cause analysis (RCA) and document lessons learned for continuous improvement.
* Review health metrics to proactively identify and resolve customer issues before renewal.
Basic Qualifications:
* Experience in a service or support role within software or high-tech industry.
* Customer service experience.
* Experience working in a cloud environment.
* Ability to build rapport with C-suite customer executives.
* Project planning, organizational, and systems integration skills.
Preferred Qualifications:
* Familiarity with SaaS customer success and escalation management processes.
* Experience in multi-time zone collaboration and matrix management environments.
* Combination of leadership development, business analysis, or solution architecture skills.
* Degree in Computer Science or relevant Professional Services experience.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit *************
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.
This employer uses E-Verify. Please visit this website for additional information.
E-Verify Illinois: Click here, aquí, or tu.
$67k-90k yearly est. 24d ago
Data Engineer
Infor 4.8
Atlanta, GA job
General information Country United States State Georgia City Atlanta Job ID 46721 Department SaaS Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements Infor is hiring a Data Engineer to join our Cloud Operations Machine Learning (COML) team. This position will play a pivotal role in deploying models and analyses into production on AWS, building and maintaining ETL (Extract, Transform, Load) pipelines, and optimizing SQL queries for performance. The Data Engineer will lead projects and initiatives, write and debug analytical code, translate business problems into mathematical models, monitor and maintain production systems, and ensure the analytical integrity of deployed solutions. Infor's customers rely on our cloud infrastructure for critical business operations-from payroll processing to customer communications. Any disruption can significantly impact their business. The COML team leverages vast operational data to develop and deploy AI/ML solutions that improve system performance, uptime, and ultimately, customer satisfaction and retention.
A Day in The Life Typically Includes:
* Build and deploy scalable data pipelines and ML models in AWS.
* Review and debug analytical code to ensure production stability.
* Optimize SQL queries for performance across large datasets.
* Maintain and monitor deployed models and ETL workflows.
* Collaborate with stakeholders to translate business needs into data solutions.
* Align with team goals and track progress on initiatives.
* Coordinate cross-functionally to meet project timelines.
* Define data requirements and design efficient queries.
* Support data needs of scientists and business partners.
Basic Qualifications:
* Corporate experience in data engineering or software development.
* Experience writing and maintaining Python code for data processing, automation, or application development.
* Experience using SQL for complex queries, data modeling, and performance tuning in enterprise-scaled databases.
* Experience deploying time series data ETL pipelines in a corporate environment.
* Experience working in a cloud environment.
* Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.
Preferred Qualifications:
* Bachelor's degree in Computer Science, Data Science, Mathematics, Statistics, Economics, Physics, or Engineering.
* Experience with InfluxDB, AWS Redshift, Athena, Lambda, and Apache DataFusion.
* Experience with Git and Docker.
* Knowledge of Sumo Logic.
* Understanding of AWS ecosystem (Athena, Lambda, S3, etc.).
* Experience designing and deploying data pipelines and data science solutions in the cloud.
* Experience in data transformation and algorithm development.
* Data Engineering Certifications.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit *************
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.
This employer uses E-Verify. Please visit this website for additional information.
E-Verify Illinois: Click here, aquí, or tu.