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Representative jobs at Denver Botanic Gardens

- 58 jobs
  • Gift Shop Representative, Seasonal

    Denver Botanic Gardens Inc. 4.1company rating

    Representative job at Denver Botanic Gardens

    Requirements General Duties and Responsibilities Greets Gardens' visitors and Gift Shop customers pleasantly, courteously, and promptly and actively solicit Gift Shop sales. Processes customer purchases, exchanges, and returns. Relays all visitor comments and concerns to management, including suggestions for Gift Shop inventory. Pulls damaged or un-ticketed merchandise from the sales floor and follow proper procedures to correct the problems to ensure that customers are not inconvenienced, and inventory accuracy is not compromised. Follows proper Gift Shop opening and closing procedures. Provides the accurate cash reconciliation of TAM Retail settlements on a daily basis. Trains and guides the work of fellow team members and/or less experienced employees as needed. Maintains all back areas and stock rooms and keep in an orderly, efficient, and clean condition. Provides updates to management and team members regarding status of assigned projects. Supports the overall merchandising efforts of the team as well as the maintenance and overall presentation of the Gift Shop, including but not limited to dusting, washing glass and sweeping. Assists with Shipping and Receiving to insure the accuracy of “counting in” and the price ticketing of all new merchandise to ensure inventory integrity. Provides timely and accurate information and answers to telephone calls coming into the Gift Shop. Works with all departments to assure the highest quality experience for all DBG visitors. Regular attendance at the worksite may be required. As with all positions at Denver Botanic Gardens, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times. All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone. Position Qualifications: Knowledge, Skills and Abilities Must have excellent customer service skills. Knowledge about all aspects of Gift Shop merchandise. Knowledge about all DBG facilities. Ability to embrace all types of customers. Ability to handle cash responsibly and accurately. Ability to write routine reports. Ability to effectively present information in one-on-one and small group situations to visitors, members, volunteers, and other employees of the organization. Must have proven excellent customer service, interpersonal, and communication skills in dealing with the public. Ability to maintain stability under pressure and able to deal well with stressful situations. Ability to be flexible and willing to modify plans, when necessary, throughout the day. Ability to work a flexible schedule, including evenings, weekends and/or holidays. Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams. Ability to work overtime as necessary. Must be a positive representative of the Gardens both internally and externally at all times. Must work with respect and cooperation at all times with fellow employees and the public. Must be committed to working safely at all times. Experience/Education: High school diploma / GED and/or combination of education and equivalent experience is required. Minimum of 1 year experience cash handling, computer use and customer service/problem resolution. Minimum of 1 year experience working in a team environment. Come work for a place that offers you SO much more than just a paycheck! Salary Description $21.00 - Per Hour
    $21 hourly 3d ago
  • Customer Service Representative, Parking & Mobility Services

    University of Denver 4.0company rating

    Denver, CO jobs

    The Department of Facilities Management supports the mission of the University of Denver's physical resources in order to provide a healthy and safe educational environment for campus community through services of the departments of Capital Projects and Planning, Facilities Management, Parking & Mobility Services, Auxiliaries & Real Estate, and Business & Operations. Position Summary Performs a wide variety of front-line customer service to the University community and external clients. Works in the public eye answering questions, giving directions, fulfilling permit requests, and performing other such duties as is consistent with customer service. Will also aid in the coordination of special event parking and liaison between customers, enforcement, and campus safety. Responsible for the management, adjudication, and timely response to customers appealing parking citations. May assist in training new office or field personnel. Essential Functions In addition to following the University of Denver's policies and procedures, principal responsibilities include, but are not limited to: * Performs a wide variety of front-line customer service to the University community and external clients. * Greets and provides information and materials to faculty, staff, students, and guests of the University. * Completes customers request for services such as selling a wide variety of parking permits, paying parking citations and appealing parking citations. * Fosters positive working relationships with faculty, staff, students, and University guests. * Performs daily activity of the office operation including but not limited to: answering multiple phone lines, performing a wide variety of data entry (i.e., customer permit purchases, citations issued by Officers, and citation payments), responding to customer account inquiries, typing routine correspondence, processing mail, duplicating, collating and distributing department material, and making recommendations on purchases to ensure office supplies and equipment service requests are made. * May train other office or field personnel on duties and skills associated with customer service. * Act as an intermediary with the public. Must be able to address customers complaints in a professional manner while taking the necessary customer service action. Resolve billing disputes and keep track of accounts that are overdue and attempt to collect payment. * Record all transactions in Power Park FLEX and ensure accuracy of billings. Post transactions in a financial database and reconcile computer reports with operating reports from FLEX. * Prepares, compiles, sorts, files and maintains confidential customer files (paper and electronic). Documents the quantity and quality of services provided to customers and maintain the spreadsheet that records the statistics. * Receives, adjudicates, and responds to customer citation appeals. * Works closely with the coworkers to monitor and improve upon daily office operations, includes the implementation of new technologies and operational techniques to ensure consistency and efficient office business practices. * May work in coordination with the Parking Manager of Customer Service to ensure accuracy of the master parking calendar and performs Special Events duties in the absence of the primary. Knowledge, Skills, and Abilities * Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. * Ability to write routine reports and correspondence. * Ability to speak effectively before groups of customers, students or employees for the organization. * Ability to work in a team-oriented environment that requires individual thought and initiative. * Capable of facilitating the interactions and diverse needs of a complex organization. * Ability to maintain professional standards of conduct during stressful and often emotional situations. * Possess strong oral and written communication skills. * Superior customer service skills a must. * Must pass a complete background check with a clean record, no criminal record or felony convictions. Required Qualifications * High school Graduate * 2 years in a customer service/billing position and/or scheduling features. * Working knowledge of the Microsoft Office Suite. * Valid Colorado Drivers License and insurable by the University of Denvers insurance carrier. * Pass a Background check. Preferred Qualifications * 4 year college degree * 2-5 years of parking experience including parking management software and ecommerce * Proficient knowledge of the Microsoft Office Suite * Knowledge of University parking operations, knowledge of T2 PowerPark Flex, knowledge in BANNER university software Working Environment * Standard office environment. * Unexpected interruptions occur often and stress level is moderate to high. * Noise level is quiet to moderate. Physical Activities * Ability to work in front of a computer for extended periods of time. * Occasionally required to move about the office/campus. Work Schedule Monday - Friday, 8:00 a.m. - 4:30 p.m. Application Deadline For consideration, please submit your application materials by 4:00 p.m. (MST) January 2, 2026. Special Instructions Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted. Salary Grade Number The salary grade for the position is 6. Hourly Range The hourly range for the position is $20.50 - $21.50. The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate's sex or any other protected status Benefits The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver. Please include the following documents with your application: * Resume * Cover Letter The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement. All offers of employment are contingent upon satisfactory completion of a criminal history background check. Advertised: November 25, 2025 Applications close: January 02, 2026
    $20.5-21.5 hourly 18d ago
  • Customer Service Representative, Parking & Mobility Services

    University of Denver 4.0company rating

    Denver, CO jobs

    The Department of Facilities Management supports the mission of the University of Denver's physical resources in order to provide a healthy and safe educational environment for campus community through services of the departments of Capital Projects and Planning, Facilities Management, Parking & Mobility Services, Auxiliaries & Real Estate, and Business & Operations. Position Summary Performs a wide variety of front-line customer service to the University community and external clients. Works in the public eye answering questions, giving directions, fulfilling permit requests, and performing other such duties as is consistent with customer service. Will also aid in the coordination of special event parking and liaison between customers, enforcement, and campus safety. Responsible for the management, adjudication, and timely response to customers appealing parking citations. May assist in training new office or field personnel. Essential Functions In addition to following the University of Denver's policies and procedures, principal responsibilities include, but are not limited to: Performs a wide variety of front-line customer service to the University community and external clients. Greets and provides information and materials to faculty, staff, students, and guests of the University. Completes customers request for services such as selling a wide variety of parking permits, paying parking citations and appealing parking citations. Fosters positive working relationships with faculty, staff, students, and University guests. Performs daily activity of the office operation including but not limited to: answering multiple phone lines, performing a wide variety of data entry (i.e., customer permit purchases, citations issued by Officers, and citation payments), responding to customer account inquiries, typing routine correspondence, processing mail, duplicating, collating and distributing department material, and making recommendations on purchases to ensure office supplies and equipment service requests are made. May train other office or field personnel on duties and skills associated with customer service. Act as an intermediary with the public. Must be able to address customers complaints in a professional manner while taking the necessary customer service action. Resolve billing disputes and keep track of accounts that are overdue and attempt to collect payment. Record all transactions in Power Park FLEX and ensure accuracy of billings. Post transactions in a financial database and reconcile computer reports with operating reports from FLEX. Prepares, compiles, sorts, files and maintains confidential customer files (paper and electronic). Documents the quantity and quality of services provided to customers and maintain the spreadsheet that records the statistics. Receives, adjudicates, and responds to customer citation appeals. Works closely with the coworkers to monitor and improve upon daily office operations, includes the implementation of new technologies and operational techniques to ensure consistency and efficient office business practices. May work in coordination with the Parking Manager of Customer Service to ensure accuracy of the master parking calendar and performs Special Events duties in the absence of the primary. Knowledge, Skills, and Abilities Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, students or employees for the organization. Ability to work in a team-oriented environment that requires individual thought and initiative. Capable of facilitating the interactions and diverse needs of a complex organization. Ability to maintain professional standards of conduct during stressful and often emotional situations. Possess strong oral and written communication skills. Superior customer service skills a must. Must pass a complete background check with a clean record, no criminal record or felony convictions. Required Qualifications High school Graduate 2 years in a customer service/billing position and/or scheduling features. Working knowledge of the Microsoft Office Suite. Valid Colorado Drivers License and insurable by the University of Denvers insurance carrier. Pass a Background check. Preferred Qualifications 4 year college degree 2-5 years of parking experience including parking management software and ecommerce Proficient knowledge of the Microsoft Office Suite Knowledge of University parking operations, knowledge of T2 PowerPark Flex, knowledge in BANNER university software Working Environment Standard office environment. Unexpected interruptions occur often and stress level is moderate to high. Noise level is quiet to moderate. Physical Activities Ability to work in front of a computer for extended periods of time. Occasionally required to move about the office/campus. Work Schedule Monday - Friday, 8:00 a.m. - 4:30 p.m. Application Deadline For consideration, please submit your application materials by 4:00 p.m. (MST) January 2, 2026. Special Instructions Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted. Salary Grade Number The salary grade for the position is 6. Hourly Range The hourly range for the position is $20.50 - $21.50. The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate's sex or any other protected status Benefits The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver. Please include the following documents with your application: Resume Cover Letter The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement. All offers of employment are contingent upon satisfactory completion of a criminal history background check.
    $20.5-21.5 hourly 16d ago
  • Customer Service Representative - Luxury Retail - Remote USA

    JFF 4.4company rating

    Englewood, CO jobs

    About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way Job Description Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative - Luxury Retail working remotely, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC work-from-home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing Do you have a passion for exquisite, personalized service? Do you consider yourself a bit of a fashionista? In this role, you'll support customers of an iconic global luxury retail brand. You'll make use of your fashion sense and appreciation for exceptional service to help these exclusive customers to shop, resolve questions about their orders and resolve issues with white glove treatment. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Recommendations of products or services close a sale may be required What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $16 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit ************************* for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. Qualifications What You Bring to the Role An appreciation for high fashion brands and haute couture 1 year or more of customer service experience 1 year or more post-secondary education OR 2 years equivalent work experience Recognize and solve problems of mid-to-high level customer service issues Computer experience High speed internet (> 15 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in Additional Information All your information will be kept confidential according to EEO guidelines.
    $16 hourly 1d ago
  • Institutional Sales Development Representative (Remote)

    Cengage Group 4.8company rating

    Denver, CO jobs

    **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . The **Sales Development Representative (SDR)** supports the Institutional Sales and Marketing teams through qualified sales lead generation, marketing campaign and conference support. The SDR will implement phone call and email campaigns with strong follow-up to generate new sales leads and qualified appointments. This role will also be responsible for establishing a rapport with conference leads to do high-level qualification and to schedule a time to speak with the appropriate Institutional Sales Team (or other key Cengage Leaders). As requested by the Institutional Sales team, the Sales Development Representative will also research key accounts to document key institutional goals and other relevant account information. A successful person in this role will be able to engage professionally with C-Level clients and prospective clients about the features and benefits of our solutions, with marketing team members about qualifying leads and nurturing them down the sales funnel, and with sales team members about building and advancing the sales pipeline. If you are someone who wants to establish credibility in a complex sales organization who is growth minded, resilient and looking for a challenging work-from-anywhere role, this opportunity is for you. **What you'll do here:** + Generate, qualify, and nurture net new sales leads via phone and email until they are ready to advance. + Maintain activity and lead qualification information in CRM (Customer Relationship Management) application; Run reports from the system as needed + Nurture marketing sourced leads by educating and developing prospects until they are ready to speak with the appropriate Institutional Sales Team as part of an integrated sales and marketing campaign + Conduct conference lead follow-up and schedule prospect meetings + Assist in territory/account strategy development: attend state planning meetings; perform market research and data collection; research business requirements, identify key players at target accounts + Partner with Marketing to integrate sales development plans and activities with our Institutional marketing efforts. These can include driving attendance for webinars and live seminars, setting meetings for conferences and executing follow-up post events among others. + Profile strategic accounts identifying key individuals, researching, and obtaining business requirements and communicating solutions to start the sales cycle + Assist with RFP (Requests for Proposals) responses as needed + Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects **Skills you will need here:** + High school diploma or GED (General Education Diploma) equivalent + B.S. in Business, Marketing, Sales, or related field highly desired + 1-3 years of Sales lead generation experience required + 1-3 years of extensive client interface on the phone and in-person desired + Capability of understanding customer difficulties, requirements and correlating potential business to value that can be provided by Cengage Institutional Solutions + Self-motivated, high energy, results oriented contributor who thrives in a fast-paced setting + Extremely organized with strong time management and prioritization skills + Attention to accuracy and detail + Effective professional, confident, polished telephone and written communication skills + Creative problem solver with shown success in providing solutions to solve business issues + Excellent listening and social skills + Ability to establish rapport and relationships quickly and develop trust with prospective clients + Ability to listen, understand, anticipate client needs + Able to multi-task and deal with shifting priorities + Ability to analyze, coordinate, and prioritize work while meeting multiple deadlines, under pressure. + This position is primarily remote but may be required to travel for training, meetings and etc. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions tackle problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $24.00 - $31.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
    $57k-74k yearly est. 29d ago
  • Customer Service Representative

    Auguste Escoffier School of Culinary Arts 4.0company rating

    Boulder, CO jobs

    We are seeking a reliable and detail-oriented full-time Customer Service Representative to join our team. The Customer Service Representative (CSR) serves as the first point of contact for all inbound phone calls to the Auguste Escoffier School of Culinary Arts Boulder Campus. This role is essential in ensuring all inquiries are directed promptly, accurately, and courteously to the correct departments, including Financial Aid, Career Services, Tech Support, Student Accounts, Admissions, Registrar, and other offices as appropriate. The CSR provides a professional, welcoming, and solutions-oriented experience for all callers while upholding the school's mission to support students, staff, and external stakeholders. The ideal candidate is highly outgoing, organized, patient, and resourceful, with a strong ability to assess caller needs, resolve issues when possible, and seamlessly connect inquiries to the right points of contact for timely resolution. ESSENTIAL DUTIES & RESPONSIBILITIES Answer and manage all inbound phone calls for our Distance Learning (IDL) and Boulder, CO institution in a professional and courteous manner. Actively listen to callers to identify the nature of their inquiry and determine the correct department or individual for resolution. Accurately and promptly transfer calls to appropriate departments such as Financial Aid, Career Services, Tech Support, Student Accounts, Admissions, Registrar, and others. Maintain up-to-date knowledge of departmental functions, points of contact, and escalation protocols to ensure smooth call handling. Provide basic information to callers regarding campus operations, office hours, or general inquiries when appropriate. Record and track calls when needed to ensure follow-up or verify call resolution. Deliver exceptional customer service by demonstrating patience, professionalism, empathy, and problem-solving skills with every interaction. Collaborate with colleagues and department representatives to continuously improve call flow and the customer experience. Support administrative tasks as assigned related to campus communications and operations. Uphold confidentiality standards and ensure sensitive information is handled responsibly. QUALIFICATIONS High school diploma or equivalent required; associate's degree preferred. Minimum of 1-3 years in customer service, call center, or front desk/reception experience, preferably in an educational or professional office setting. Prior experience in a role requiring multi-tasking and high-volume call management is strongly preferred. KNOWLEDGE, SKILLS AND ABILITIES Strong interpersonal and communication skills with a friendly, professional, and outgoing demeanor. Ability to quickly assess caller needs and exercise sound judgment in routing inquiries. Excellent organizational skills with attention to accuracy and detail. Ability to remain calm, courteous, and patient when working with a high volume of calls or challenging situations. Proficiency in using multi-line phone systems and related call management tools. Strong problem-solving skills with a solutions-oriented mindset. Ability to work independently while maintaining collaboration with campus departments. Prompt and reliable with a strong sense of responsibility to ensure inquiries are handled efficiently. Knowledge of Microsoft Office Suite (Word, Excel, Outlook) and basic data entry skills. Willingness to learn departmental structures, contacts, and processes to continuously improve call transfers and service delivery. PHYSICAL DEMANDS This position requires the ability to remain seated for extended periods while operating a computer and telephone system. The employee must occasionally stand, walk, bend, and lift or move up to 10 pounds. Clear verbal communication and active listening are essential to successfully perform the duties of this role. WORKING CONDITIONS Majority of work is performed in a campus environment inclusive of administrative areas, classrooms, and offices. Ability to work flexible hours, including evenings, and weekends as needed. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change at any time with or without notice. The expected earnings range for this position is between $18 and $23 per hour. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.Escoffier offers a robust suite of benefits including: Medical, dental, vision, life, voluntary life and disability insurance 401k Retirement Program with an employer match Enhanced Employee Assistance Program Vacation and sick days 11 paid holidays We are an Equal Opportunity Employer
    $18-23 hourly 22d ago
  • Enrollment Representative (On-site)

    Pima Medical Institute 4.2company rating

    Denver, CO jobs

    Our Admissions Representative opportunity will play a key role in bringing new students into our career programs and providing them with the opportunity to achieve their goals. You will serve as a recruiter and advisor to guide our students into their educational journey. Enrollment Representative (Consultative Sales Focused) Location: Denver, CO | Schedule: 100% On-Site | Type: Full-Time Your Mission: Provide Student Guidance and Drive Enrollment Success Are you a highly empathetic, goal-oriented professional who excels at building rapport and guiding individuals toward major life decisions? Pima Medical Institute is seeking a top-tier Enrollment Representative to join our dynamic Denver campus team. This is a consultative, goal-oriented advising role where your ability to support and guide prospective students directly translates into their future success and organizational growth. You will manage the entire enrollment journey-from proactive initial contact to facilitating the final commitment-connecting motivated prospects with life-changing careers in healthcare. If you are a proven achiever, motivated by clear targets, and passionate about the transformative power of education, this is your opportunity to excel. Core Responsibilities: Consultative Student Advising & Enrollment This role requires a dedicated approach focused on providing support while achieving clear performance metrics: 1. Proactive Outreach & Pipeline Management * Active Outreach: Strategically build and manage a robust pipeline of qualified leads through professional, multi-channel outreach (phone, email, text, CRM). * Campus Representation: Act as a key brand ambassador by representing PMI at external events, including career fairs, high school visits, and community events, maintaining a supportive and informative presence. 2. Guidance, Clarity, and Decision Facilitation * Needs Assessment: Conduct in-depth, consultative discussions to genuinely understand prospective student goals, motivations, and address potential hesitation or questions. * Program Advising: Articulate the value of our academic programs, presenting tailored career pathways and solutions that align with student aspirations. * Providing Clarity and Addressing Concerns: Confidently and professionally address all questions and concerns, providing the necessary clarity and support to guide applicants efficiently toward an informed decision. * Facilitating Enrollment Decisions: Successfully manage the journey from first contact through the application, interview, and ultimate enrollment, ensuring a seamless and supportive process. 3. Performance & Collaboration * Achieve Enrollment Goals: Consistently meet and surpass clear weekly, monthly, and quarterly performance targets (KPIs) for contact rates, interview completion, and successful enrollment numbers. * Interdepartmental Partnership: Collaborate proactively with Financial Aid and other campus departments to ensure a smooth, seamless transition for applicants through all administrative and financial processes. * CRM Management: Maintain highly accurate records of all activity, notes, and progress within the CRM system (Salesforce preferred) to ensure data integrity and forecasting accuracy. Minimum Qualifications * Experience: 3+ years of documented, successful experience in a consultative sales, admissions, or business development role where you managed a full cycle process. * Results & Resilience: A resilient and highly motivated professional who maintains a high level of energy and is driven by achieving challenging, measurable results. * Communication: Exceptional persuasive communication, negotiation, and rapport-building skills, coupled with a genuine desire to help others. * Technology Proficiency: Highly organized and data-driven, with strong proficiency in using a CRM system to manage pipeline and track student progression. * Commitment: Must be available to work 100% on-site at our Denver, CO campus, with flexibility to support occasional evening or weekend enrollment events. * Mission Alignment: Passionate about providing genuine guidance and dedicated to the transformative power of career-focused education. Compensation & Benefits: Rewarding Success We offer a rewarding package that recognizes both dedication and high performance in achieving enrollment goals. * Annual Salary Hiring Range: $70,940 - $88,670 * Incentive Plan: Competitive, uncapped incentive plan directly tied to enrollment performance, allowing top performers to maximize earnings based on their success. * Industry-Leading Benefits: * Medical (PPO & HDHP with HSA), Dental, Vision * 401(k) with a 10% Employer Match * ESOP (Employee Stock Ownership Plan - Become an Owner!) * Generous Paid Time Off (PTO) & Holiday Pay * Tuition Reimbursement & Wellness Programs Ready to guide students toward their future careers? Apply now to start the conversation.
    $31k-36k yearly est. 4d ago
  • Work-Study: Customer Service Representative Student Engagement

    Front Range Community College 4.3company rating

    Westminster, CO jobs

    Applicants must qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. SELECTION PROCESS Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes * A submitted application * A copy of current class schedule. * Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step. * You can also attach a cover letter and/or resume, but it is not required. All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future. NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder. FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities. Primary Duties * Assigned to serve as the front desk representative for the Student Life& Engagement Office, Student Organization Center/Game Room, and Events and Conference Services * Represent FRCC in a positive and professional manner * Greet and assist students/visitors in person, by phone and email * Answer and route telephone calls * Take and route telephone messages * Provide assistance with department's events * Manage inventory, maintain adequate supply of office handouts * General clerical work and operation of associated equipment to include but not be limited to filing, sorting, routing, scanning, faxing, copying, laminating, creating word processing documents, Excel spreadsheets * Prepare outgoing mail; receive, sort and distribute incoming mail * Complete daily task list which could include general and light cleaning of all Student Center spaces * Open and close the office based on assigned shift * Sale and production of student IDs/Wolf Cards * Cash handling and selling of Student Life & Engagement products - AMC Movie Tickets, Bus Passes, Wolf Cards, etc. * Monitor and report inappropriate participant behavior in all Student Center spaces * Engage with participants in Student Center spaces (For example: If in the Game Room/SOC, playing Ping Pong with a student, engage in conversations about student organizations and programming.) * Put up/take down event signs * Help with room set ups and tear down(tables, chairs, linens, decorations, etc.) Required Competencies * Must be a FRCC student enrolled in at least 6 credits for the current semester * Excellent customer service skills * Excellent communication skills * Prompt, reliable and dependable * Courteous, professional demeanor * Detail oriented * Must be committed to working with individuals from diverse backgrounds and life experiences. * Organized in thoughts and actions * Capable of handling multiple tasks and able to complete tasks on time * Excellent time management * A motivated self-starter and team player * Ability to follow verbal and written instructions Qualifications * Must be a FRCC student enrolled in at least 6 credits for the current semester * Applicants must qualify for work-study funds from Financial Aid. * Must be available to work during the work week with a majority of hours between 8:30am-6:00pm. * Must be available some evenings and weekends to work at Student Life & Engagement events. Notice to Prospective Employees:Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: * Front Range Community College's alcohol and other drug policy * VAWA policy * Campus security policies * Campus/community resources * Where to find registered sex offender information * Crime statistics for the previous three calendar years * Reporting crimes The Campus Security Report can be accessed in two ways: * By going to the internet website at:Clery Act Information * Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office. Welcoming. Respectful. Inclusive. Together, we are FRCC.
    $16 hourly 4d ago
  • Work-Study: Customer Service Representative, Academic Success Center

    Front Range Community College 4.3company rating

    Westminster, CO jobs

    Applicants must qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. SELECTION PROCESS Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes * A submitted application * A copy of current class schedule. * Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step. * You can also attach a cover letter and/or resume, but it is not required. All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future. NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder. FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities. Primary Duties * Assisting the supervisor in the training of new student workers * Greeting and directing customers * Assisting students at the front desk in person and by phone * Answering and routing telephone calls * Taking accurate telephone messages * Scheduling appointments with college-wide software * General clerical work and operation of associated equipment to include but not be limited to filing, sorting, routing, scanning, faxing, copying, laminating, creating word processing documents, data entry to Excel spreadsheets * Email correspondence * Higher level duties as required * Training and certification as provided Required Competencies * Excellent customer service and communication skills * Experience with the Front Desk Assistant position * Reliable and dependable * Motivated * Adaptability * Responsible * Professionalism in action and dress * Friendly and professional demeanor * Detail-oriented * Maintain confidentiality * Capable of handling multiple tasks and able to complete tasks on time * Motivated * Excellent time management and organizational skills * Fast learner and team player * Problem solving skills * Adaptable * Ability to perform general internet search Qualifications * Must be a FRCC student enrolled in at least 6 credits for the current semester * Applicants must qualify for work-study funds from Financial Aid. * Must be able to commit to working for at least 2 semesters in the Pathways Advising and Career Center Notice to Prospective Employees:Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: * Front Range Community College's alcohol and other drug policy * VAWA policy * Campus security policies * Campus/community resources * Where to find registered sex offender information * Crime statistics for the previous three calendar years * Reporting crimes The Campus Security Report can be accessed in two ways: * By going to the internet website at:Clery Act Information * Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office. Welcoming. Respectful. Inclusive. Together, we are FRCC.
    $16 hourly 4d ago
  • Work-Study: Customer Service Representative, Academic Success Center

    Front Range Community College 4.3company rating

    Westminster, CO jobs

    Applicants must qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. SELECTION PROCESS Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes * A submitted application * A copy of current class schedule. * Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step. * You can also attach a cover letter and/or resume, but it is not required. All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future. NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder. FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities. Primary Duties * Assisting the supervisor in the training of new student workers * Greeting and directing customers * Assisting students at the front desk in person and by phone * Answering and routing telephone calls * Taking accurate telephone messages * Scheduling appointments with college-wide software * General clerical work and operation of associated equipment to include but not be limited to filing, sorting, routing, scanning, faxing, copying, laminating, creating word processing documents, data entry to Excel spreadsheets * Email correspondence * Higher level duties as required * Training and certification as provided Required Competencies * REQUIRED SKILLS: * Good communication skills * Reliable/dependable * Friendly * Motivated * Adaptability * Responsible * Professionalism in action and dress * Ability to follow verbal and written instructions * PREFERRED SKILLS: * Excellent customer service skills * Experience with the Front Desk Assistant position * Detail oriented * Capable of handling multiple tasks * Good time management and organizational skills * Experience engaging the public * Team player * Problem-solving skills * PREFERRED EXPERIENCE: * Teaching others the details of required policies and software * Working knowledge of basic computer applications such as Windows Office to include Outlook, Excel, Word, PowerPoint Qualifications * Must be a FRCC student enrolled in at least 6 credits for the current semester * Applicants must qualify for work-study funds from Financial Aid. Notice to Prospective Employees:Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: * Front Range Community College's alcohol and other drug policy * VAWA policy * Campus security policies * Campus/community resources * Where to find registered sex offender information * Crime statistics for the previous three calendar years * Reporting crimes The Campus Security Report can be accessed in two ways: * By going to the internet website at:Clery Act Information * Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office. Welcoming. Respectful. Inclusive. Together, we are FRCC.
    $16 hourly 4d ago
  • Work-Study: Customer Service Representative, Academic Success Center

    Front Range Community College 4.3company rating

    Westminster, CO jobs

    Applicants must qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. Now hiring for Fall! SELECTION PROCESS Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes * A submitted application * A copy of current class schedule. * Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step. * You can also attach a cover letter and/or resume, but it is not required. All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future. NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder. FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities. Primary Duties * Assisting the supervisor in the training of new student workers * Greeting and directing customers * Assisting students at the front desk in person and by phone * Answering and routing telephone calls * Taking accurate telephone messages * Scheduling appointments with college-wide software * General clerical work and operation of associated equipment to include but not be limited to filing, sorting, routing, scanning, faxing, copying, laminating, creating word processing documents, data entry to Excel spreadsheets * Email correspondence * Higher level duties as required * Training and certification as provided Required Competencies * REQUIRED SKILLS: * Good communication skills * Reliable/dependable * Friendly * Motivated * Adaptability * Responsible * Professionalism in action and dress * Ability to follow verbal and written instructions * PREFERRED SKILLS: * Excellent customer service skills * Experience with the Front Desk Assistant position * Detail oriented * Capable of handling multiple tasks * Good time management and organizational skills * Experience engaging the public * Team player * Problem-solving skills * PREFERRED EXPERIENCE: * Teaching others the details of required policies and software * Working knowledge of basic computer applications such as Windows Office to include Outlook, Excel, Word, PowerPoint Qualifications * Must be a FRCC student enrolled in at least 6 credits for the current semester * Applicants must qualify for work-study funds from Financial Aid. Notice to Prospective Employees: Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: * Front Range Community College's alcohol and other drug policy * VAWA policy * Campus security policies * Campus/community resources * Where to find registered sex offender information * Crime statistics for the previous three calendar years * Reporting crimes The Campus Security Report can be accessed in two ways: * By going to the internet website at:Clery Act Information * Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office. Welcoming. Respectful. Inclusive. Together, we are FRCC.
    $16 hourly 4d ago
  • Sales Development Representative-Enterprise/Mid-Market

    KPA 4.2company rating

    Westminster, CO jobs

    Founded in 1986, KPA is a leading provider of Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on what's important - their core business. Help us help keep people safe and businesses working efficiently. Named as one of Built In Colorado's Best Places to Work for six years in a row, KPA is made up of talented individuals working together for the greater good. We're here to help our clients build safe, thriving organizations, and we're looking for people with a common goal to help us do it. Position Description:KPA has an immediate opening for a hungry and driven Mid-market/Enterprise Sales Development Representative to develop new business through outbound sales efforts to drive substantial growth in new and existing markets. This role requires cross-functional collaboration, working closely with rev ops & field sales teams. A successful candidate will be familiar with the SDR function and tenacious about growing business for their sales teams in their designate territory and vertical. The MM/Ent SDR role is pivotal for KPA's long-term success and continued business growth. In this role, you will be accountable for activity metrics, meetings set metrics, outreach cadence expectations and accountable for meeting a sales opportunity creation quota each month. This position requires an organized, focused and positive individual who can take coaching and learn while doing. Integrity is a must. More specifically, you will: Actively generate qualified meetings and opportunities with a defined business vertical. Manage an ongoing outbound, account-based strategy to drive new business for a field sales team. Apply social selling tactics to generate new business. Work closely with field account executives to develop territory and account plans. Participate in discussions with marketing and sales management teams to develop and monitor outbound strategy plans, pipeline generation, and effective measurement against sales goals. Effectively uses marketing and sales automation systems including Salesforce, Outreach, LinkedIn/Sales Navigator, Zoominfo. Knowledge, Experience, Requirements: 1-2 years of experience in a similar role carrying a monthly performance target, preferably in a B2B technology environment. A proven track record of managing strategic outreach efforts that make a measurable impact to lead conversion, sales pipeline generation and sales bookings. Experience in an outbound, cold calling sales environment. Comfortable navigating challenging conversations and overcoming common roadblocks to quickly build rapport with sales prospects. Experience managing strategic outreach efforts that make a measurable impact on lead conversion, sales pipeline generation, and sales bookings. Experience using sales productivity tools like Salesforce and Outreach to scale and track your efforts. Ability to build relationships internally and partner with sales management on account-based selling. Desire to build a career in sales. If you don't meet all these qualifications, tell us why you're a great candidate! Compensation: Base Salary + Uncapped Commission Annual On Target Earnings (OTE) of 87K-92k Annual Base Salary of 55-60k Location: KPA is headquartered in Westminster, CO just outside of Denver. We operate in a hybrid, remote-first work model where local employees can go into the office for in-person collaboration, team meetings, or events. The SDR team goes into the office on average 1-2 days per week and attendance is expected. Physical Requirements: Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Visual Recognition - Constantly - Stationary sitting or standing position - Constantly - Working at a computer typing and view a screen - Constantly - Speaking, Hearing, and Listening - Often - Travel (local) - Seldom Don't meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you're excited about the role but your past experience doesn't align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles. As a growing company KPA values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and No-cost Mental Health Benefits. About KPA Founded in 1986, KPA is a leading provider of Environment, Health & Safety (EHS), and Workforce Compliance software and consulting services. KPA solutions help clients identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA's software, consulting services, and award-winning training content helps organizations minimize risk so they can focus on what's important-their core business. We are passionate about what we do, how we do and why we do it. Our culture is driven by the KPA core values - Integrity, Helpful, Excellence, Agile, Respectful, and Teamwork. Success will be determined by the capabilities, energy and character of the people we bring into our organization and the performance they achieve. KPA, with headquarters in Colorado and teammates throughout the United Sates, is recognized as one of Colorado's Best Midsize Places to Work by Built In Colorado for 2024. “To be ranked in Built In's Best Places to Work Awards is a recognition of KPA's dedication to creating a team of outstanding professionals and our efforts to create a positive and safe workplace culture for everyone,” said Chris Fanning, KPA President and CEO. “I believe we've developed a high caliber organization comprised of passionate people who are experts in their respective fields and deliver great value to our customers.” KPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. If you need assistance or an accommodation due to a disability, you may contact us at ************ may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $51k-73k yearly est. Auto-Apply 60d+ ago
  • Sales Development Representative

    SV Academy 4.0company rating

    Aurora, CO jobs

    Job Description Launch your tech sales career with a company redefining how businesses build trust and scale in the digital age. We're looking for motivated, curious, and ambitious professionals ready to join a fast-growing SaaS company through SV Academy's Residency Program. This is your chance to step into the world of tech sales, gain hands-on experience, and be part of a team using cutting-edge technology to solve complex business challenges. About SV Academy SV Academy connects high-potential professionals with leading tech employers through immersive training and real-world experience. Thousands of graduates have launched successful careers through our program, supported by expert instructors, mentors, and career coaches. This opportunity includes: 2 weeks of hands-on training with SV Academy's instructor team A full-time, paid SDR Residency with a high-growth SaaS company Continuous mentorship, professional development, and on-the-job coaching About the Role As a Sales Development Representative (SDR), you'll play a key role in driving pipeline and growth. You'll be responsible for identifying prospects, sparking conversations, and creating opportunities that set the sales team up for success. This is a foundational role for anyone looking to build a long-term career in tech sales. What You'll Do: Conduct outbound outreach via phone, email, and LinkedIn to generate interest in the company's solutions Research and qualify potential customers to understand their business needs Collaborate with Account Executives and Marketing to refine messaging and targeting strategies Track all activity and metrics in the company's CRM and engagement tools Consistently meet or exceed targets for outreach and qualified meetings Who You Are Driven: You thrive on hitting goals and love turning challenges into wins. Curious: You're eager to understand how technology solves real business problems. Resilient: You know how to bounce back from rejection with energy and focus. Coach able: You take feedback well and use it to continuously improve. Organized: You stay on top of your pipeline and manage multiple conversations seamlessly. What You'll Bring Strong written and verbal communication skills A growth mindset and hunger to learn Comfort with technology (CRM or sales tools a plus) Full-time availability College degree Why This Role You'll join a team using next-generation AI and automation tools to help businesses work smarter, not harder. With SV Academy's support, you'll gain real-world experience, mentorship, and a direct pathway into a high-growth sales career. Apply now and start your journey into tech sales with SV Academy
    $50k-70k yearly est. 15d ago
  • Inside Sales Rep H - DENVER

    Action Gypsum 3.6company rating

    Denver, CO jobs

    Job DescriptionDescription: Summary/Objective: The Inside Sales Representative will be responsible for providing customers with product or service information to assist them in determining appropriate merchandise to purchase. Recommend additional products or services to meet customer needs, while maintaining superior service on a daily basis. Identifying sales opportunities by developing new prospects and interacting with existing customers by phone or in person. Essential Functions: Sale of residential and commercial interior building products by phone (call-in) and in-person counter sales Build long-term customer relationships by providing price quotations, taking material orders, and ensuring orders are properly placed and delivered on time Learn product features and associated customer benefits for major product categories and be conversant on application of those products in residential and commercial applications Educate customers on new products and suggest relevant products to meet customer requirements for their projects Follow up on customer inquiries Assist outside sales representatives with day-to-day account management Order and follow up on special order materials Stock showroom shelves as needed Keep tool room organized and stocked Help with inventory and inventory cycles when location requires it Work Environment: Sitting, standing and walking intermittently Indoor office environment, temperature controlled Ability to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear and taste or smell Occasionally lift or move up to 30 pounds Use specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Competencies: Ability to manage relationships with customers, employees and other leaders of the organization to impart that expertise and serve as a subject matter expert Self-directed, accountable for results and proactive; independent problem solver Skilled at communicating clearly both verbally and in writing, including the ability to provide non-technical assistance in a simple, straightforward manner Commitment to fulfilling the mission of Action Gypsum Supply Maintain a professional demeanor and respond with urgency Show strong teambuilding and interpersonal skills in dealing with difficult employee issues Commitment to motivating staff through creating a positive working environment Capacity to solve a wide range of complex problems and advise management on recommended solutions Requirements: Education and Experience: High School diploma or equivalent required Ability to read, write, speak and understand the English language fluently, and communicate verbally and in writing at a professional level; bilingual a plus Familiarity with Microsoft Office and other basic computer programs Customer Service experience The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Action Gypsum Supply is an Equal Opportunity Employer (EOE), M/F/H/V.
    $45k-80k yearly est. 24d ago
  • Inside Sales Rep H - DENVER

    Action Gypsum Supply 3.6company rating

    Denver, CO jobs

    Requirements Education and Experience: High School diploma or equivalent required Ability to read, write, speak and understand the English language fluently, and communicate verbally and in writing at a professional level; bilingual a plus Familiarity with Microsoft Office and other basic computer programs Customer Service experience The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Action Gypsum Supply is an Equal Opportunity Employer (EOE), M/F/H/V. Salary Description $20
    $45k-80k yearly est. 60d+ ago
  • Inside Sales Representative - Utility

    Wesco Distribution 4.6company rating

    Denver, CO jobs

    As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met. Responsibilities: Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. Increases orders by suggesting related items, explaining features, and checks customer's buying history. Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. Identifies ways for continuous improvement of processes. Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order. Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date. Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification. Reports industry trends, competitive pricing and customer feedback to management. Qualifications: High School Degree or Equivalent required; Bachelors' degree preferred Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years) Familiar with Microsoft Office, and ability to perform basic computer skills Ability to perform multiple tasks simultaneously Working in team environment Communicate clearly, both verbally and in written form Attention to detail Ability to prospect and market concepts to existing and potentially new accounts Take action and solve a range of problems that may be difficult but are not typically complex Identify and define problems and possible solutions independently; chooses among existing solutions Ability to work independently with general supervision Ability to travel 0% - 25% #LI-AV1
    $29k-56k yearly est. Auto-Apply 1d ago
  • Inside Sales Representative - Utility

    Wesco 4.6company rating

    Denver, CO jobs

    As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met. **Responsibilities:** + Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. + Increases orders by suggesting related items, explaining features, and checks customer's buying history. + Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. + Identifies ways for continuous improvement of processes. + Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order. + Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date. + Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification. + Reports industry trends, competitive pricing and customer feedback to management. **Qualifications:** + High School Degree or Equivalent required; Bachelors' degree preferred + Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years) + Familiar with Microsoft Office, and ability to perform basic computer skills + Ability to perform multiple tasks simultaneously + Working in team environment + Communicate clearly, both verbally and in written form + Attention to detail + Ability to prospect and market concepts to existing and potentially new accounts + Take action and solve a range of problems that may be difficult but are not typically complex + Identify and define problems and possible solutions independently; chooses among existing solutions + Ability to work independently with general supervision + Ability to travel 0% - 10% \#LI-AV1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
    $29k-56k yearly est. 60d+ ago
  • Inside Sales Representative

    Reece Ltd. 3.6company rating

    Englewood, CO jobs

    Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at ***************************** Inside Sales Representative IMPACT YOU MAKE: The inside sales role is empowered to team with outside sales to grow our customer base, so we keep more communities safe through delivering the supplies our customers need to provide access to clean water and HVAC. Specific duties include: * Deliver a consultative sales approach to deliver need solutions * Working cooperatively with team members maintain inventory and sales standards * Properly enter and track sales Most importantly, you will deliver high quality customer service and professionalism! WHAT YOU NEED TO SUCCEED: * Knowledge and skills common with 1 or more years' experience in sales role for a wholesale distribution business. * Highschool diploma or equivalent WHAT YOU CAN LEARN OR DEVELOP ON THE JOB: * Knowledge of assigned business line: o Plumbing o Waterworks o HVAC o Kitchen & Bath * Experience in leadership * Skills and knowledge to advance your career into leadership, outside sales, or other internal opportunities. Additional physical demands of this role require bending, squatting, crouching, reaching, lifting 75 pounds or more, and working indoors/outdoors as required by the job during the assigned work hours. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Related experience may include: Account Manager, Account Representative, Inside Sales Rep, Parts Sales Representative, Customer Service Representative, Counter Sales Rep. Plumbing & Waterworks: Related Service Occupational Codes may include but are not limited to 001519, 001797, 003004, 003556, 1120, 1169, 1171, 120A, 12B, 12H, 12K, 1302, 1371, 13B, 19D, 21K, 313, 3E411, 3E431, 3E451, 3E451A, 3E471, 3E471A, 3E490, 3E4X1, 4205, 4230, 4250, 4260, 4340, 4952, 4999, 51K, 6199, 704, 748B, 91B, DC, FC, FCA, HT, MK, MM, MMA, U52A, UT HVAC: Related Service Occupational Codes may include but are not limited to 001797, 003005, 003177, 003179, 003651, 003653, 1120, 1161, 1169, 120A, 12B, 12K, 13B, 19D, 19K, 2A612, 2A632, 2A652, 2A672, 2A692, 2A6X2, 2M013, 2M033, 2M053, 2M073, 2M0X3, 3E111, 3E131, 3E151, 3E171, 3E1X1, 3E490, 4223, 4228, 4245, 4250, 4260, 51L, 52C, 6073, 6074, 6104, 6199, 6499, 68W, 702, 742B, 881A, 915A, 919A, 91B, 91C, 91J, AS, B23A, DC, EN, F17A, F18A, MK, MM, MMA, Q31A, Q53A, U10A, U14A, U17A, UT Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role: * Attendance - Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified. * Physical Capacities - Lift up to 25 pounds on occasion, sitting and standing for extended periods. * Operation of Office Equipment - Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment. * Oral Communication Skills - Speaking, Speech Clarity, and Speech Recognition. * Written Communication Skills - Writing, Reading and Written Comprehension, and Written Expression. * Mental Capacities - Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: * Medical and Dental Insurance * Flexible Spending Accounts and Health Savings Accounts * Company-paid Life Insurance * Short Term Disability * 401(k) Plan * Paid Time Off (PTO) - plus paid holidays * Parental Leave Voluntary benefits: * Vision * Long-term Disability * Voluntary Life and AD&D Insurance * Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
    $46k-73k yearly est. Auto-Apply 25d ago
  • Representative - Inside Sales

    Wesco 4.6company rating

    Aurora, CO jobs

    As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met. Responsibilities: Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. Increases orders by suggesting related items, explaining features, and checks customer's buying history. Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. Identifies ways for continuous improvement of processes. Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order. Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date. Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification. Reports industry trends, competitive pricing and customer feedback to management. Qualifications: High School Degree or Equivalent required; Bachelors' degree preferred Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years) Familiar with Microsoft Office, and ability to perform basic computer skills Ability to perform multiple tasks simultaneously Working in team environment Communicate clearly, both verbally and in written form Attention to detail Ability to prospect and market concepts to existing and potentially new accounts Take action and solve a range of problems that may be difficult but are not typically complex Identify and define problems and possible solutions independently; chooses among existing solutions Ability to work independently with general supervision Ability to travel 0% - 25% #LI-KB1
    $29k-56k yearly est. Auto-Apply 60d+ ago
  • Sales Development Representative

    Udemy 4.3company rating

    Denver, CO jobs

    Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays . About your skills Communication: You're an active listener and naturally curious with prospects to understand their pain points, challenges, and needs. You are an effective communicator who articulates the value proposition of Udemy Business. You build rapport and trust with prospects through active listening and clear communication which is critical for successful engagement and conversion. Coachability:. You demonstrate a growth mindset by being open to learning and feedback is critical in a constantly evolving sales environment. You adapt quickly to new sales tools, methodologies, and market trends. You embody our value of "Courageously Experimental" when testing different approaches and strategies to find what works best for your process and prospects. Time Management: Time management skills are crucial for efficiently prioritizing tasks and allocating time to activities that yield the highest returns, such as prospecting, qualifying leads, and engaging with prospects. You exceed at managing your own calendar, efficiently utilizing your time to complete mission critical tasks. By effectively managing your pipeline and following established processes, you will maximize your productivity and increase your chances of meeting or exceeding sales targets. Drive: You strive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them. You demonstrate a strong drive and are motivated by challenges and setbacks, viewing them as opportunities for growth and improvement. You are not afraid to fail when faced with challenges and objections, but view failure as an opportunity to learn and grow. About this role As a Sales Development Representative, you will be working with prospects who engage with Udemy to build pipeline for our Account Executives across Small business and large Enterprise organizations. With a customer-first mentality, this role requires active listening, quick thinking, and a growth mentality to address customer needs and build meaningful interactions that showcase Udemy Business's unique value proposition. With a plethora of innovative sales automation tools at your fingertips, Salesforce, Salesloft, Gong, and Sales Navigator to name a few, you will become a prospecting master, developing a best in class sales methodology that will help you elevate your sales career (or any path you decide to take). At Udemy Business, our mission is to help people do whatever comes next, including our employees! What you'll be doing Build pipeline across the Americas Business by responding to inbound inquiries of Udemy Business by driving high-impact conversations via phone, email, LinkedIn, gifting, text and video Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes (Salesloft, Salesforce, LinkedIn Sales Navigator, Qualified, Gong) You will strategically manage your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively. Mastering core sales skills: Call effectiveness, time management, territory planning and execution, sales tools and digital strategy Embracing the opportunity to enhance Udemy's inclusive culture by championing yourself and the wins of others in a hybrid environment What you'll have Enthusiasm around a dynamic, goal-focused environment, where connecting with people, understanding their needs, and creatively solving business challenges are part of your daily adventure. Eagerness to learn and improve, with examples of personal or professional development initiatives. Ability to ask insightful questions and a keenness for problem-solving. High-energy, a team player mentality, and are self-motivated. Excellent written and verbal communication skills. Outstanding organizational and time-management skills. Experience with our tech stack: Salesforce, Salesloft, Gong, ZoomInfo, Orum and SalesNavigator a plus. Posting Date: October 1, 2025 Application Window: We anticipate accepting applications for this role on an ongoing basis.
    $62k-74k yearly est. Auto-Apply 60d+ ago

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