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Senior Product Manager jobs at Dialpad

- 233 jobs
  • Manager of Product Management

    Intellian Technologies 4.2company rating

    Irvine, CA jobs

    The Manager of Product Management will lead the Americas Product Management team and oversee all aspects of product planning and execution throughout the product lifecycle. This includes gathering and prioritizing product and customer requirements, defining product vision, and collaborating closely with engineering, sales, marketing, and support teams to ensure customer satisfaction and business success. In this role, you will also serve as the technical owner for Intellian's Government product line, responsible for delivering requirements documents (PDR/CDR), authoring white papers for proposals, overseeing product development, and managing system integration and testing activities. The ideal candidate will have hands-on experience designing and testing complex RF systems and demonstrated ability to coordinate cross-functional technical teams. Main Responsibilities Define the product strategy and roadmap for the Intellian Government Product Line Serve as technical lead on all government programs. Lead product ideation and planning, requirements development, coordinating system test activities, providing technical oversight to teams, and overseeing system integration activities. Run beta and pilot programs with early-stage products and samples. Work closely with the regulatory agency for qualification test activities in regard to the government product line. Act as the technical expert with the R&D and PM HQ team for all government product-related items. Assess competitor technologies and market trends, seeking opportunities for differentiation, and provide results to the HQ PM team. Collaborate closely with engineering, manufacturing, marketing, and sales teams on developing, QA, and releasing products to ensure the continued growth of the entire government business. Provide product training to internal sales/stakeholders and customers/partners for Government Product Line. Support project/program management for government developments, with timely deliverables and by meeting appropriate milestones. Be an expert with respect to the competition Be the level 3rd / 4th level of technical support for Government products. Deliver training to the TS team in Government products Write whitepaper, RFP, RFI responses, and request for new government programs and customers Manage the day-by-day operation of the Americas Product Management team for the execution of all product lifecycle processes, including market research, competitive analysis, technology trends, planning, positioning, roadmap development, requirements development, and product launch, to ensure the continued growth the Americas business. Drive the PM team to act as a customer advocate to support the development of new products or product improvements, by articulating clear and concise market/customer/user requirements in PRDs and system level requirements documents for R&D and PM HQ teams. Manage the team responsible for overseeing the development of the Intellian products used in the Americas with the HQ team to ensure compliance with the product requirements. In the case of the Government product act as SME during the development. Implement in the PM team, the vision, roadmap and strategy defined for the Americas by the Executive Team. Required Qualifications & Skills 5+ year experience as Product Manager in Satellite Communications or a related field 3+ years of professional experience designing and testing RF communication systems or hardware BS in Electrical Engineering or equivalent work experience Proven ability to influence cross-functional teams without formal authority Deep understanding of satellite communications and related RF technologies Demonstrated success defining and launching Satcom and MilSatCom products Experience managing a team of engineers Ability to adapt and perform effectively in challenging environments Advanced proficiency in Microsoft Office applications, including Visio, Excel, Word, and PowerPoint Excellent verbal and written communication skills, with the ability to communicate effectively with technical and non-technical teams, executive management, and customers Experience presenting to internal and external audiences, including large groups Strong initiative and ability to take direction with minimal supervision Excellent teamwork and collaboration skills Physical Requirements Prolonged periods of sitting at a desk working on computers. Continually required to utilize hand and finger dexterity. Must be able to lift up to at least 25 pounds at times. Ability to travel up to 40% About Intellian: Intellian is the world's leading provider of satellite antennas and terminals, with a mission to empower connectivity so connectivity can empower the world. We are driven by a passion for innovation and agile responsiveness to customer needs. As the crucial link between satellite networks and millions of people on Earth, Intellian's leading technology and antennas empower global connectivity across oceans and continents, organizations, and communities. Strategic thinking, an obsession with quality, and a proven ability to deliver enable Intellian to invent for the future, creating mutual success for partners and customers as the world's connectivity needs evolve. Benefits: We offer a comprehensive benefits package, including flexible time off and paid holidays. Eligible employees also have access to medical, dental, and vision insurance, as well as short-term and long-term disability coverage. A 401(k) plan with employer safe harbor contributions is available. Additional compensation elements, such as annual performance-based bonuses, may be offered depending on the role.
    $120k-166k yearly est. 1d ago
  • Product Manager II - Only W2

    CBTS 4.9company rating

    Burbank, CA jobs

    Product Manager II Burbank, CA - Hybrid Onsite Job Responsibilities / Typical Day in the Role • Gather, define, and clearly document data use cases through partnership with stakeholders, including Data Platform Engineering, Data Science (ML/AI), Advertising, Marketing, Analytics, Experimentation, Research, Fraud & Abuse • Partner with engineering teams to review engineering solution architecture documentation; adeptly translate legal requirements language to help catch lost-in-translation and other implementation planning errors • Operate well in the face of ambiguity and imperfect knowledge, drill into business data and research results to identify clear direction and focus • Cultivate and maintain strong relationships with key stakeholders across the business to enable customer focused features with a “privacy by design” approach • Promote a culture of privacy awareness and compliance throughout the organization • Build healthy, trusting relationships and contribute to a culture of respect by giving feedback respectfully, exchanging ideas openly, and receiving feedback humbly Must Have Skills / Requirements 1) 3+ years of Data Governance or backend/platform Product Management experience within a technology or digital organization 2) 2+ years of experience working with global privacy regulations and technologies preferred OR 2+ years of experience with technical frameworks in the MarTech and/or AdTech domain preferred 3) Proficiency with analyzing technical architecture diagrams and creating data flows a. 2+ years of experience. Technology Requirements: 1) Proficiency with analyzing technical architecture diagrams and creating data flows Nice to Have Skills / Preferred Requirements 1) Experience with technical frameworks in the MarTech and/or AdTech domain preferred 2) Experience working with global privacy regulations and technologies preferred 3) Demonstrated ability to clearly define how data is being used in a way it can be analyzed and understood by both Legal and Engineering teams (understanding how to frame documentation for differing teams and needs). Soft Skills: 1) Experience partnering with technical teams on highly complex projects 2) Commitment to fostering an inclusive team culture built on empathy 3) Excellent written and verbal communication skills, with a focus on documentation that communicates complex subject matter simply and clearly 4) Excellent problem solving, critical thinking, and analytical skills 5) Detail-oriented; self-starter, accountable, and empowered 6) Curiosity and a willingness to learn
    $100k-149k yearly est. 1d ago
  • Director of Cloud Productivity & Identity - Microsoft Services

    Bravotech 4.2company rating

    Grapevine, TX jobs

    Director, Cloud Productivity & Identity (Microsoft Services) The Director of Cloud Productivity & Identity is the program leader responsible for the operational excellence, strategic direction, and continual modernization of all Microsoft-based cloud productivity and identity services. This role oversees internal and client Microsoft 365 (M365) tenants, SharePoint Online, Teams, Intune, Entra ID, Copilot for Microsoft 365, and CSP licensing services (resell, direct, and distributor/VAR-based). As a senior leader, the Director owns the Cloud Productivity & Identity service portfolio, ensures high-quality project and operational delivery, and drives our Microsoft partnership strategy including attainment of Microsoft designations, partner scorecard improvement, engineer upskilling, and alignment to the latest Cloud Partner Program requirements. This position manages a small team of engineers and architects, serves as a thought leader in collaboration and identity modernization, and is deeply engaged in pre-sales activities, pipeline development, SOW creation, and technical presentations to clients and internal stakeholders. Key Responsibilities Strategic Drive & Service Ownership Define and execute the strategic vision for Microsoft cloud productivity, identity, and modern work offerings across client base and internal environment. Own the full Cloud Productivity & Identity service catalog including M365, Teams, SharePoint, Intune, Entra ID, Microsoft Secure Score, Copilot, file storage & sharing, and related integrations. Develop multi-year product roadmaps, standards, and best practices aligned with Microsoft's Modern Work and Security architectures. Oversee governance of internal Microsoft tenants across multiple business entities and partner tenants. Operational Oversight & Delivery Excellence Lead and mentor a small team of engineers responsible for project delivery, escalation support, tenant administration, operational automation, and service improvements. Ensure consistent delivery quality, adherence to SLAs, and optimization of client environments (Secure Score, configuration baselines, governance posture). Establish and maintain operational KPIs, SOPs, service health reporting, and continuous improvement programs. Drive standardization of Intune device management, identity lifecycle workflows, and M365 security/compliance policies across clients. Microsoft Partnership & Designations Own Microsoft partnership strategy across multiple partner tenants and identity domains. Lead efforts to achieve and maintain Microsoft solution designations and specializations (Modern Work, Security, etc.). Create internal certification pathways and support engineering readiness to improve partner scorecard metrics. Act as the liaison with Microsoft account teams, distributors, VAR partners, and ecosystem vendors. CSP Licensing & Commercial Management Oversee CSP licensing operations (direct and indirect), including pricing strategy, quoting, license optimization, margin protection, reconciliation, and lifecycle management. Guide account managers and clients in selecting appropriate licensing bundles, Copilot entitlements, and compliance-aligned SKUs. Manage multi-tenant license governance and ensure contractual alignment with Microsoft and distributors. Pre-Sales, Pipeline Development & Client Engagement Partner with sales, account management and partners to scope client initiatives, provide solution recommendations, and influence pipeline strategy. Facilitate pre-sales discussions, technical discovery calls, and conduct client-facing presentations. Compose and review Statements of Work (SOWs), proposals, and strategic roadmaps for collaboration, identity, and modern work engagements. Represent the practice as an executive sponsor during key client interactions. Innovation, Automation & Integration Drive automation capabilities for tenant provisioning, configuration baselines, license workflows, identity lifecycle, Teams/SharePoint governance, and monitoring. Evaluate, implement and manage third-party tools for M365 management, migrations, licensing, backups, and reporting. Lead adoption of Microsoft Copilot and AI-enabled productivity features across clients and internal operations. Champion integration strategies using Graph API, PowerShell, Intune APIs, Entra Verified ID, and M365 ecosystem tools. Required Qualifications 10-15+ years of progressive IT leadership experience, ideally within a Managed Services Provider or consulting environment. Deep expertise across the Microsoft 365 and Entra ID ecosystem including: Tenant administration and architecture Teams + SharePoint Online (modern collaboration) Microsoft Intune and device management Entra ID identity governance, MFA, conditional access Microsoft Secure Score & M365 security/compliance controls Copilot readiness and enablement Strong understanding of CSP licensing models (direct, indirect, VAR), invoicing, and commercial governance. Experience managing engineers or architects in a high-velocity services organization. Proven ability to participate in sales cycles, craft SOWs, and deliver compelling technical presentations. Experience with complex multi-tenant environments and Microsoft partner programs. Strong communication, executive presence, and client-facing leadership skills. Preferred Qualifications Microsoft certifications such as: MS-102, SC-300, SC-100, AZ-305, Teams Administrator, Security Administrator (or equivalent), Microsoft Solutions Partner/Designation experience Background in Zero Trust principles, M365 security architecture, and identity governance automation. Experience building cloud practice offerings or service lines within an MSP or consultancy. Familiarity with migration tooling (SharePoint migration tools, third-party suites, identity migration utilities). Strategic thinking and the ability to translate vision into an executable roadmap. Strong mentoring, coaching, cross-functional collaboration, and people development skills. Business acumen with the ability to balance technical, financial, and operational considerations. High ownership mindset with bias for improving service quality, automation, and security posture.
    $98k-140k yearly est. 1d ago
  • Sr. Product Line Manager

    Nokia Global 4.6company rating

    Remote

    Family Description Product, Portfolio & Solution Management (PP) covers the provision of input to the complete set of all products / services related to design, production, maintenance, and termination information processes. Ensures the optimal allocation of resources between different products / services and areas of potential improvement to balance the products / services mix and maintain alignment between Nokia's products / services and the overall business strategy. Ensures a successful launch of the products / services in the market applying go-to-market strategy. Translates key market, business and customer needs into products / services and solutions. Subfamily Description Product Management (PRM) ensures the management of specific products / services as they progress along their lifecycle with both operational and strategic responsibility. Comprises positioning of the product / service in the respective markets, defined business models, segmentation, and pricing. Contains implementation of strategies set by portfolio management and ensures that products / services are developed or updated accordingly to the portfolio and in close linkage of R&D, technology, and markets (operators, end-users). Impact Impact is primarily short term and and typically functional, departmental or small single geographic in scope through management of resources. Accountable for departmenta/program goals, achievement and cost performance. Actions and errors will normally impact business, program, project, function. Marked contribution to defining the direction for new products, processes, standards or operational plans based upon business strategy. Scope & Contribution Individual Contributor: Independently carrying out consulting, specific functional work within a Business Unit/Geography. Assumes broad perspective. Resolves unique and highly complex problems within own discipline. Makes decisions about own and/or project work using known solutions as basis. Managerial/Supervisory: Typically second (occasionally first) level of solid line management. Effective management of resources and development/implementation of plans and processes. Interprets policies and establishes procedures. Increased awareness and influence of other functions outside of own business area. Decision making often repeated in similar manner - able to choose correct solution or modify existing solution. Innovation Highly independent and self directed. Develops plans, measures effectiveness. Assesses customer relationships and service levels. Can develop and implement complex and innovative concepts. Problems require searching and selecting. Anticipates problems, seeks opportunities. Models creative and innovative work methods. Communication Communicates with parties within and outside of own job function, which may include external customers or vendors depending upon the job function.Requires ability to influence others outside of own job area on policies, practices and procedures. Has cross-cultural knowledge and global mindset. Works to influence others to accept job function's view/practices and agree/accept new concepts, practices, and approaches. Requires influencing others outside of own job area on policies, practices and procedures, e.g. by expressing complex information in an engaging and inspiring manner. Knowledge & Experience Management Experience / Mastery of a specific professional discipline combining deep knowledge of theory and practice within a function. Expert in more than one area, broad perspective. Typically requires 7-10 years extensive relevant experience and/or a graduate / postgraduate equivalent degree. • Interprets critical internal or external business issues and develops innovative solutions that help to sustain competitive advantage (EG responsible for a complete lifecycle of a particular Nokia product and thus using comprehensive analyses to collect information required to its professional management). • Responsible for alignment amongst sales team and customer on key product priorities (EG selling the product roadmap to the customer). • Defines processes and standards (EG ensuring Nokia products are always up-to-date, competitive and profitable). • Uses knowledge on how the job contributes to the corporate goals as well as knowledge of industry and competitive landscape to increase own effectiveness (EG understanding customer requirements and market conditions to draw conclusions on how to increase sales by excellence in customer experience and product competitiveness). • Influences strategic decisions within professional area that affect the performance of the subfunction (EG influencing decisions regarding the conception of a new products). • Solves highly complex or novel problems based on sophisticated analytical thought and complex judgment. • Independently develops concepts to set the professional direction of own organizational unit (EG leading end-to-end product lifecycle management activities). • Acts as a senior subject matter expert, typically at a global or regional level, in many organizational units the most senior internal expert who serves as best practice / quality resource and is an acknowledged authority both within and outside own organizational unit. • Often leads functional teams or projects with considerable resource requirements, risk, and complexity, handles day-to-day staff management issues, including resource management and allocation of work. • Contributes to the effective contribution of key financial KPIs (P&L).
    $124k-157k yearly est. Auto-Apply 17d ago
  • Sr. Product Manager, Clinical Content

    Next Gen 3.6company rating

    Remote

    The Sr. Product Manager, Clinical Content will lead the success of our healthcare ambulatory software product portfolio. This role involves driving the execution of complex product strategies and ensuring our solutions meet the evolving needs of outpatient care environments. The Sr. Product Manager, Clinical Content will have full ownership of the product roadmap for your solutions. This role will work closely with leadership to define long-term goals, oversee the product lifecycle, and ensure alignment with company objectives for your solutions. Develop and drive the long-term product roadmap for healthcare software solutions. Work closely with other product managers and cross-functional teams to achieve product goals and deliver innovative solutions. Create and develop business cases for product initiatives Play a significant role in owning the entire product lifecycle from ideation to product sunset, ensuring alignment with strategic objectives and regulatory requirements in healthcare IT. Establish and maintain relationships with key stakeholders, including healthcare providers, industry experts, and partners. Oversee market analysis, user research, and competitive benchmarking to guide product development and positioning. Define and manage product roadmaps, ensuring alignment with business objectives and market demands. Drive key initiatives to enhance product performance, business outcomes, user satisfaction, and market share. Engage with leadership to provide product insights and influence strategic direction. Represent the company and product plans to internal and external stakeholders, including customers, partners, and industry forums. Be accountable and responsible for business objectives and results. Mentor junior product managers and champion the product management discipline and processes across the organization. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in business, marketing, software engineering discipline, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 10+ years of direct healthcare industry experience and product knowledge. 10+ years of experience in healthcare setting, preferably in practice management and in product management. 5+ years of experience with enterprise customers. Experience in leading cross-functional teams and managing multiple projects. Previous experience in a senior product management role with a focus on ambulatory care solutions or EHR systems is preferred. Knowledge, Skills & Abilities: Knowledge of: Deep understanding of the healthcare industry, including regulatory and compliance issues. Expertise in agile methodologies and product management best practices. Advanced knowledge of healthcare technology trends and innovations is preferred. Skill in: Strong strategic thinking and problem-solving skills. Excellent communication, presentation, and leadership skills. Ability to: Proven ability to drive product roadmaps and achieve business outcomes. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $104k-137k yearly est. Auto-Apply 4d ago
  • Sr. Product Line Manager

    Nokia 4.6company rating

    California jobs

    Family Description Product, Portfolio & Solution Management (PP) covers the provision of input to the complete set of all products / services related to design, production, maintenance, and termination information processes. Ensures the optimal allocation of resources between different products / services and areas of potential improvement to balance the products / services mix and maintain alignment between Nokia's products / services and the overall business strategy. Ensures a successful launch of the products / services in the market applying go-to-market strategy. Translates key market, business and customer needs into products / services and solutions. Subfamily Description Product Management (PRM) ensures the management of specific products / services as they progress along their lifecycle with both operational and strategic responsibility. Comprises positioning of the product / service in the respective markets, defined business models, segmentation, and pricing. Contains implementation of strategies set by portfolio management and ensures that products / services are developed or updated accordingly to the portfolio and in close linkage of R&D, technology, and markets (operators, end-users). Impact Impact is primarily short term and and typically functional, departmental or small single geographic in scope through management of resources. Accountable for departmenta/program goals, achievement and cost performance. Actions and errors will normally impact business, program, project, function. Marked contribution to defining the direction for new products, processes, standards or operational plans based upon business strategy. Scope & Contribution Individual Contributor: Independently carrying out consulting, specific functional work within a Business Unit/Geography. Assumes broad perspective. Resolves unique and highly complex problems within own discipline. Makes decisions about own and/or project work using known solutions as basis. Managerial/Supervisory: Typically second (occasionally first) level of solid line management. Effective management of resources and development/implementation of plans and processes. Interprets policies and establishes procedures. Increased awareness and influence of other functions outside of own business area. Decision making often repeated in similar manner - able to choose correct solution or modify existing solution. Innovation Highly independent and self directed. Develops plans, measures effectiveness. Assesses customer relationships and service levels. Can develop and implement complex and innovative concepts. Problems require searching and selecting. Anticipates problems, seeks opportunities. Models creative and innovative work methods. Communication Communicates with parties within and outside of own job function, which may include external customers or vendors depending upon the job function.Requires ability to influence others outside of own job area on policies, practices and procedures. Has cross-cultural knowledge and global mindset. Works to influence others to accept job function's view/practices and agree/accept new concepts, practices, and approaches. Requires influencing others outside of own job area on policies, practices and procedures, e.g. by expressing complex information in an engaging and inspiring manner. Knowledge & Experience Management Experience / Mastery of a specific professional discipline combining deep knowledge of theory and practice within a function. Expert in more than one area, broad perspective. Typically requires 7-10 years extensive relevant experience and/or a graduate / postgraduate equivalent degree. • Interprets critical internal or external business issues and develops innovative solutions that help to sustain competitive advantage (EG responsible for a complete lifecycle of a particular Nokia product and thus using comprehensive analyses to collect information required to its professional management). • Responsible for alignment amongst sales team and customer on key product priorities (EG selling the product roadmap to the customer). • Defines processes and standards (EG ensuring Nokia products are always up-to-date, competitive and profitable). • Uses knowledge on how the job contributes to the corporate goals as well as knowledge of industry and competitive landscape to increase own effectiveness (EG understanding customer requirements and market conditions to draw conclusions on how to increase sales by excellence in customer experience and product competitiveness). • Influences strategic decisions within professional area that affect the performance of the subfunction (EG influencing decisions regarding the conception of a new products). • Solves highly complex or novel problems based on sophisticated analytical thought and complex judgment. • Independently develops concepts to set the professional direction of own organizational unit (EG leading end-to-end product lifecycle management activities). • Acts as a senior subject matter expert, typically at a global or regional level, in many organizational units the most senior internal expert who serves as best practice / quality resource and is an acknowledged authority both within and outside own organizational unit. • Often leads functional teams or projects with considerable resource requirements, risk, and complexity, handles day-to-day staff management issues, including resource management and allocation of work. • Contributes to the effective contribution of key financial KPIs (P&L).
    $142k-180k yearly est. Auto-Apply 17d ago
  • Principal Product Manager, 3D Capture, Matterport

    Costar Group, Inc. 4.2company rating

    Sunnyvale, CA jobs

    CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. About Matterport: Matterport is leading the digital transformation of the built world. Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible. Millions of buildings in more than 170 countries have been transformed into immersive Matterport digital twins to improve every part of the building lifecycle from planning, construction, and operations to documentation, appraisal, and marketing. About the Role: Matterport is seeking a highly motivated and detail-oriented 3D Capture Principal Product Manager to help shape the next generation of our reality-capture solutions. This role is ideal for a rising product professional with strong research instincts and a passion for emerging technology. As a Capture Principal Product Manager, you will be the bridge between our customers, market trends, and engineering teams. You will conduct deep customer and market research, analyze new technology developments, and translate insights into clear, prioritized requirements that guide our hardware, software, and technical product roadmaps. Your understanding of customer workflows across residential, commercial, design and construction, manufacturing, and facility operations will inform foundational decisions that impact the entire Capture product ecosystem. This is a high-impact role with cross-functional visibility, offering the opportunity to meaningfully influence product direction. This position is located in Sunnyvale, CA and in office Monday through Friday. Responsibilities: Customer & Market Insights * Develop expertise in customer needs and workflows across multiple industries and use cases for 3D interior and exterior capture. * Conduct interviews, surveys, field observations, and trend analyses to uncover emerging capture needs. * Monitor competitive products, capture technologies, and innovations in sensors, imaging, and mobile devices. Requirements Gathering & Prioritization * Collect requirements from customers, internal teams, and Field Research groups. * Synthesize feedback into clear problem statements, user needs, and feature requirements. * Prioritize requirements using structured frameworks, balancing customer value, technical feasibility, and business impact. * Deliver crisp, organized inputs for engineering and technical product management. Cross-Functional Collaboration * Partner closely with Hardware Engineering, Software Engineering, Technical Product Management, Design, Marketing, and Sales. * Ensure clarity and alignment on requirements, objectives, and insights throughout product discussions. * Support early product concepting, feasibility assessments, and customer validation. Technology & Innovation Tracking * Stay ahead of emerging trends in 3D capture, SLAM, Gaussian Splat, sensors, AI, and imaging technologies. * Identify opportunities for new features, optimizations, or integrations. * Share regular updates and insights that influence roadmap planning. Support Product Planning * Contribute to product briefs, opportunity assessments, and early go-to-market considerations. * Help validate new features through pilots, prototypes, and customer studies. Basic Qualifications: * Bachelor's degree in Engineering, Computer Science, or a related technical field from an accredited, not-for-profit, in person, University or College. * 5+ years of experience in product management, product operations, research, business analysis, or a similar role. * Strong analytical mindset with experience driving insights from qualitative and quantitative data. * Technically curious and comfortable discussing concepts with engineering teams. * Excellent communicator who can translate complexity into clarity. * Highly organized with the ability to navigate multiple workstreams and stakeholders. * A track record of commitment to prior employers * Passionate about customer discovery, problem definition, and building meaningful technology. Preferred Qualifications: * Experience with hardware, imaging, computer vision, sensors, or 3D capture technologies. * Familiarity with real estate, construction technology, architecture, BIM, manufacturing, or facility operations. * Enthusiasm for emerging tech and the future of the digital built world. WHAT'S IN IT FOR YOU? When you join CoStar Group, you'll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement. Our benefits package includes (but is not limited to): * Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug * Life, legal, and supplementary insurance * Virtual and in person mental health counseling services for individuals and family * Commuter and parking benefits * 401(K) retirement plan with matching contributions * Employee stock purchase plan * Paid time off * Tuition reimbursement * On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes * Access to CoStar Group's Diversity, Equity, & Inclusion Employee Resource Groups * Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks This position offers a base salary range of $162,000 to $218,000, based on relevant skills and experience and includes a generous benefits and bonus plan. We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position. #LI-NH1 #Matterport CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
    $162k-218k yearly 13d ago
  • Director, Product Marketing & Client Advocacy

    Next Gen 3.6company rating

    Remote

    The Director, Product Marketing & Client Advocacy is a strategic leader responsible for building and leading demand generation, RFP operations, and client advocacy programs to drive growth and product adoption. This role bridges Product, Sales, and Marketing to accelerate pipeline growth and market credibility while serving as a key stakeholder in NextGen's platform transformation and rebrand initiatives. Build, lead, and develop a high-performing product marketing team, providing mentorship, conducting regular 1:1s and performance reviews, and creating career growth paths for team members. Own the strategy and end-to-end operational excellence of the RFP organization, ensuring timely, accurate, and compelling representation of product capabilities in competitive opportunities. Direct the RFP team to establish standardized content frameworks, maintain knowledge libraries, and continuously improve response quality and efficiency in partnership with Product, Sales, and subject matter experts. Lead product demand generation initiatives-including campaign strategy, content development, and program execution-to accelerate awareness and pipeline growth. Drive cross-functional alignment of demand gen activities with product launches, go-to-market priorities, and sales enablement needs. Build and scale the client advocacy program structure from the ground up, creating a comprehensive operation that supports sales cycles, marketing initiatives, events, and analyst relations. Cultivate strategic relationships with high-satisfaction clients willing to serve as peer references, testimonial sources, and brand advocates, highlighting customer success stories and amplify authentic client voices across owned and third-party platforms to drive trust, awareness, and market credibility. Serve as a key stakeholder in NextGen's platform transformation initiative and act as a strategic voice of the client, ensuring internal alignment with market needs and buyer perceptions. Lead the product marketing organization through NextGen's rebrand initiative, partnering with executive leadership to drive strategic direction. Perform other duties that support the overall objective of the position. Education Required: Bachelor's Degree in Marketing, Communications, Business, or related discipline. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 10+ years' progressive experience in a professional environment, including customer service, B2B, Healthcare IT, software, client reference, or client success. 5+ years' people leadership experience, with demonstrated success building and developing high-performing teams. 5+ years' as director level management. 5+ years' leading complex programs or projects at scale. 5+ years' healthcare experience. Proven experience in demand gen, customer marketing, or product marketing-preferably in SaaS or healthcare technology. Knowledge, Skills & Abilities: Knowledge of: Best practices employed in demand generation, RFP management, market trends and insights, client advocacy, client satisfaction, customer service, and sales strategies. Healthcare software/IT, client reference programs, and client success methodologies. CRM and marketing systems and Microsoft Office Suite. Skill in: Strategic thinking and translating market insights into actionable business strategies. Leadership and interpersonal skills to build, motivate, mentor, and develop teams. Communication (written, verbal), organizational, and time management skills. Critical thinking, problem, and analytical skills. Ability to: Build and scale teams and operations in a fast-paced, high-growth environment. Drive strategic direction and lead organizational transformation initiatives. Work in a fast-paced environment; stay organized, prioritize workload, multi-task, and meet deadlines. Lead change management through rebranding and platform transformation efforts. Establish and maintain effective working relationships with key stakeholders across the organization. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $73k-130k yearly est. Auto-Apply 11d ago
  • Product Manager - Martech

    Echostar Corporation 3.9company rating

    Littleton, CO jobs

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow. Job Duties and Responsibilities Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session. Echostar is seeking an experienced Martech Product Manager to join our Marketing Technology team within the Digital Product organization. This role will be responsible for developing, launching, and managing our product use cases across Echostar Enterprise's brands. You will be the Subject Matter Expert on Martech, especially Marketing Automation platform, working with key stakeholders within and outside Marketing, Digital Product, Martech and Engineering organizations to explore, establish, and go-live MarTech platforms across Echostar infrastructure. Key Responsibilities: * Collaborate regularly with stakeholders to understand their goals, objectives, and timelines * Act as a bridge between stakeholders, ensuring alignment between business operations and technical teams * Lead product strategy, roadmap planning, and product lifecycle management * Create a comprehensive roadmap to coordinate the development efforts and ensure features are scheduled in the appropriate order * Define use cases, requirements and acceptance criteria for development teams to achieve a shared understanding of the desired result * Assist testing groups with the creation and implementation of test cases that fully account for the acceptance criteria * Leadership Engagement: Engage with key stakeholders, including senior leadership, to communicate the vision, progress, and impact of shared capabilities and user experience initiatives * Serve as the primary point of contact for the greater organization to understand the Adobe stack * Work with Technical Product Managers of each platform component to ensure that their roadmaps align with the overall roadmap Skills, Experience and Requirements Education and Experience: * Bachelor's degree in in STEM field, Information Systems, or a related field. MBA or advanced degree is a plus * Minimum of 4 years of experience implementing marketing technology platforms at scale, particularly in Marketing Technology Skills and Qualifications: * Expert knowledge of different Marketing Automation platforms for Emails and SMS. Working experience with Adobe Customer Data Platform (CDP), Adobe Target, Launch, Analytics * Proven experience in product or technical program management in MarTech or highly related fields, with a strong focus on implementation, process improvement, and user-centric solutions * Proven experience in product strategy, roadmap planning, and product lifecycle management * Demonstrated experience collaborating with IT engineering teams to translate business requirements into technical specifications and successfully implementing system enhancements * Proven ability to deliver convincing business case recommendations to senior management * Working knowledge of solution architecture principles * Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders at all levels of the organization, including IT teams, marketing teams, senior management * Results-oriented mindset with a passion for operational excellence, continuous improvement, and driving sales growth Visa sponsorship not available for this role Salary Ranges Compensation: $96,250.00/Year - $158,125.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
    $96.3k-158.1k yearly Easy Apply 60d+ ago
  • Data Product Lead

    Viasat Inc. 4.5company rating

    Carlsbad, CA jobs

    About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Our team builds data-driven products that directly drive Viasat's revenue growth by transforming how our sales teams operate. We create innovative data and software tools that sales teams use to close more deals and identify new opportunities. The candidate will have the unique opportunity to work at the intersection of product strategy, technical development, and commercial impact. They'll lead the full product lifecycle from initial prototyping and wireframing through to measuring real revenue impact. This role offers exposure to executive-level stakeholders, partner organizations, and direct engagement with sales teams across the business, giving them visibility into how data products translate into measurable business outcomes. What are the real-world implications of your work? Our work directly impacts Viasat's bottom line, currently generating £2m per month in incremental contracted revenues. The data products we build help sales teams identify the right prospects faster and close deals more efficiently cross BU. When we integrate new tools into sales workflows or deploy AI-driven lead identification, it translates into shorter sales cycles and higher win rates. This means sales professionals spend less time on manual research and more time focused on high-value activities that drive results. Our tools also improve how Viasat's partner organizations operate, extending our reach and effectiveness across the broader sales ecosystem Who other types of people will the candidate have the opportunity to work with at Viasat? They'll work directly with front-line sales professionals to understand daily challenges, engage with partner organizations to ensure tool adoption, and present regularly to executive leadership including C-suite executives on ROI and strategic impact. They'll collaborate with technical teams including data scientists, engineers, and analysts, while also working with business development professionals, customer success teams, and potentially external partners and resellers. This role offers unique exposure to both the technical and commercial sides of the business, from hands-on developers to strategic decision-makers shaping Viasat's future. The hybrid nature of the role (2 days in London office) ensures regular face-to-face collaboration while maintaining flexibility for focused technical work. The day-to-day What's the day-to-day like for this candidate? * Integrating cutting-edge software features? * Automating interactions with modem software to support continuous deployment to production users? The candidate will regularly review engagement metrics from our data tools to identify which sales teams are getting value and where improvements are needed. They'll spend time coding prototypes to test new feature ideas, using Python to pull together different data sources and create proof-of-concepts that could unlock revenue opportunities. They'll conduct stakeholder meetings - walking sales directors through new tool designs, conducting user research with account managers to understand workflow pain points, and presenting ROI metrics to executive leadership. The role involves frequent switching between technical work (writing SQL queries, building wireframes) and strategic discussions about feature prioritization. Weekly activities include hands-on development work, user training sessions with internal teams and partner organizations, sprint planning meetings to manage the development pipeline, and conversations with sales professionals to understand how tools are performing in real deal scenarios. What you'll need Required: * Professional coding experience (Python, SQL, or similar programming languages) * Proficient in BigQuery * Data analysis experience in a business environment * Product development or feature design experience * Agile project management experience * STEM or numerate degree Preferred: * B2B or customer-facing experience * Data visualization tools experience (Tableau, Power BI, etc.) * CRM or sales tools experience * Prototyping/design tools experience * User research experience * Experience communicating technical concepts to non-technical stakeholders What will help you on the job Technical skills with business impact focus - Strong coding abilities combined with understanding of which features drive revenue. Ability to rapidly prototype solutions while maintaining focus on measurable business outcomes. Stakeholder communication across all levels - Translating complex data insights for diverse audiences from sales reps to executives. Adapting communication style while maintaining technical accuracy. Sales workflow expertise - Deep understanding of how sales teams operate to identify high-impact automation opportunities and integration points that eliminate manual work. Proactive problem-solving - Identifying and prioritizing revenue opportunities before formal assignment. Experience with machine learning concepts valuable as we expand into predictive analytics and automated lead scoring across BUs. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. Required: * Professional coding experience (Python, SQL, or similar programming languages) * Proficient in BigQuery * Data analysis experience in a business environment * Product development or feature design experience * Agile project management experience * STEM or numerate degree Preferred: * B2B or customer-facing experience * Data visualization tools experience (Tableau, Power BI, etc.) * CRM or sales tools experience * Prototyping/design tools experience * User research experience * Experience communicating technical concepts to non-technical stakeholders What's the day-to-day like for this candidate? * Integrating cutting-edge software features? * Automating interactions with modem software to support continuous deployment to production users? The candidate will regularly review engagement metrics from our data tools to identify which sales teams are getting value and where improvements are needed. They'll spend time coding prototypes to test new feature ideas, using Python to pull together different data sources and create proof-of-concepts that could unlock revenue opportunities. They'll conduct stakeholder meetings - walking sales directors through new tool designs, conducting user research with account managers to understand workflow pain points, and presenting ROI metrics to executive leadership. The role involves frequent switching between technical work (writing SQL queries, building wireframes) and strategic discussions about feature prioritization. Weekly activities include hands-on development work, user training sessions with internal teams and partner organizations, sprint planning meetings to manage the development pipeline, and conversations with sales professionals to understand how tools are performing in real deal scenarios.
    $124k-172k yearly est. 49d ago
  • Product Marketing Manager

    Next Gen 3.6company rating

    Remote

    The Product Marketing Manager a results-driven marketing leader to spearhead demand generation initiatives that accelerate pipeline growth and elevate market visibility for our healthcare technology solutions-including both product and partner-aligned efforts. This role plays a critical part in translating product value into compelling market engagement through targeted campaigns, strategic messaging, and content that resonates with healthcare decision-makers and influencers. Financial, clinical, partner, and ancillary solutions. AI-powered and technical workflows. Persona-based messaging and content development. Cross-functional collaboration with product, sales, and partner teams. Campaign strategy and execution that drives measurable demand. Drive multi-channel demand gen campaigns (email, webinars, social, paid, ABM) to generate qualified leads and pipeline. Lead campaign content development-value props, briefs, emails, landing pages, ads, and nurtures-aligned to buyer personas and journey stages. Optimize campaign performance through data-driven insights and continuous testing. Partner with sales enablement to deliver follow-up tools that improve lead conversion and accelerate deal velocity. Collaborate with product and clinical SMEs to ensure messaging reflects true solution value. Support event marketing with compelling booth themes, messaging, and engagement assets. Differentiate offerings through campaign messaging and competitive positioning. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in Marketing, Communications, or related discipline. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 4+ years of experience in a professional environment. 4+ years of experience in a customer service, Business to Business (B2B), Healthcare IT, software, client reference, or client success environment. 3+ years of experience coordinating and/or supporting a program or project. Proven experience marketing healthcare workflows and solutions, with a strong grasp of buyer personas, sales alignment, and multi-channel campaign execution. Knowledge, Skills & Abilities: Knowledge of: Healthcare technologies and workflows, as well as complex health IT solutions. Sales strategies. Salesforce. Sales loft. CRM and marketing systems, Microsoft Office Suite. Skill in: Data-driven mindset with a strong eye for market trends and buyer behavior. Passion for healthcare innovation and improving provider and patient outcomes. Communication (written, verbal), organized, time management, critical thinking, problem solving. Ability to: Self-starter who thrives in a fast-paced, matrixed environment. Work in a fast-paced environment; stay organized, prioritize workload, multi-task, and meet deadlines. Establish and maintain effective working relationships. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $65k-96k yearly est. Auto-Apply 60d+ ago
  • Technical Product Owner

    Next Gen 3.6company rating

    Remote

    The Technical Product Owner will partner with product managers and engineering leads in delivering complex, AI-enabled and agent-based capabilities for our healthcare platform. This role emphasizes technical fluency, systems thinking, and execution oversight. The Technical Product Owner will ensure engineering teams have well-scoped, technically sound requirements and that delivery aligns with architecture, compliance, and operational standards. Translate product requirements into technical specifications, workflows, and integration patterns. Partner with architects and engineers to design API strategies, orchestration flows, and data models. Own the technical backlog, ensuring stories include acceptance criteria and validation methods. Drive adoption of AI/agentic frameworks (e.g., LangChain, LangGraph) and guide technical feasibility analysis. Support release readiness by validating architecture, compliance, and deployment requirements. Collaborate with DevOps/MLOps to ensure CI/CD and monitoring standards are in place. Support AI readiness by aligning solutions with industry standards (FHIR, HL7) and providing input on analytics and data governance for clinical and practice management workflows. Act as the technical voice in cross-functional planning, ensuring scalability, security, and compliance are addressed early. Perform other duties that support the overall objective of the position. Education Required: Bachelor's Degree in Engineering, Computer Science, Information Systems, Business, or related discipline. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 8+ years in technical program management, solution engineering, or product/engineering hybrid roles. Experience in hybrid engineering/product roles in the healthcare domain. Strong background in software or data engineering (Python, Node.js, .NET) with experience in UI development and API integration. Demonstrated experience with healthcare analytics, EHR data flows, and AI-driven applications. Experience working with cloud environments (AWS, Azure, or GCP) and infrastructure-as-code. Exposure to GenAI applications in healthcare (e.g., ambient clinical documentation, coding automation, patient engagement). Experience in clinical informatics, practice management systems, or EHR platforms is preferred. Or, any combination of education and experience which would provide the required equivalent qualifications for the position. Knowledge, Skills & Abilities: Knowledge of: Familiarity with AI/ML integration, agentic orchestration frameworks (LangChain, LangGraph), and modern API design. Healthcare domain knowledge (FHIR, HL7, HIPAA compliance) is a plus. Skill in: Strong interpersonal and communication skills, with the ability to interface effectively with engineers, clinicians, and clients. Collaboration skills. Ability to: Proven ability to write clear technical documentation, specifications, and workflows. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $85k-115k yearly est. Auto-Apply 56d ago
  • Product Manager II, Conversational AI (IVR & Chat)

    Echostar Corporation 3.9company rating

    Englewood, CO jobs

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents. Job Duties and Responsibilities Key Responsibilities: * Conversational AI Product Strategy & Roadmap: Define and own the product vision, strategy, and roadmap for our IVR and Chat conversational AI platforms. Identify opportunities, customer needs, and business value to prioritize features and initiatives * AI Chat & IVR Agent Design & Configuration: Lead the design, configuration, and ongoing management of generative AI agents for both chat and IVR channels. This includes expertise in intent recognition, entity extraction, dialogue flows, prompt engineering, and natural language generation for dynamic and context-aware responses * Training Data & Model Management: Collaborate closely with IT, vendors and engineering teams to identify, gather, curate, and manage high-quality training data for AI models across IVR and Chat. Oversee model performance and iterative improvements * Business Logic & Policy Definition: Partner with diverse stakeholders (e.g., operations, legal, compliance, marketing) to translate business requirements into precise rules, policies, and guidelines that govern the AI agent's responses and actions across voice and text channels * Performance Monitoring & Optimization (QA): Develop and implement robust quality management processes for conversational AI agents. Define and track key performance indicators related to accuracy, containment, customer satisfaction, and efficiency. Analyze user feedback and data to identify areas for continuous improvement and drive data-driven optimizations * Cross-functional Leadership & Collaboration: Act as the primary subject matter expert and central point of contact for all conversational AI initiatives (IVR and Chat). Foster strong relationships and alignment with engineering, UX/UI, operations, analytics, and business teams to ensure successful product development, launch, and adoption * Feature Approval & Launch Management: Facilitate the review, approval, and successful deployment of new conversational AI functionalities and content, ensuring compliance with internal standards and external regulations across both IVR and chat interfaces * Documentation & Knowledge Management: Maintain comprehensive product documentation, including feature specifications, dialogue flows, business rules, training data principles, and operational procedures for all conversational AI solutions Skills, Experience and Requirements Education and Experience: * Bachelor's degree in Computer Science, Linguistics, Business, Marketing, or a related technical field, OR two years of relevant experience in conversational AI product management * Experience with IVR design and optimization, including speech recognition and text-to-speech technologies * Experience with A/B testing and experimentation methodologies for AI systems * Prior experience in quality assurance or testing methodologies specifically for AI and conversational systems * Deep understanding and hands-on experience with generative AI principles, natural language processing (NLP), natural language understanding (NLU), and conversational AI platforms * Demonstrated experience in configuring, training, and optimizing AI chatbots or virtual assistants, with a strong emphasis on prompt engineering * Experience in managing project timelines and delivering solutions in an agile environment Skills and Qualifications: * Understanding of customer journey mapping and user experience (UX) principles for conversational interfaces * Excellent cross-functional collaboration and communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences * Strong analytical mindset with the ability to gather requirements, define business rules, interpret complex data, and drive data-driven product decisions * Exceptional attention to detail and a commitment to delivering high-quality, customer-centric solutions * Proven ability to define product vision, strategy, and roadmaps from conception to launch for complex AI products Visa sponsorship not available for this role Candidates must be willing to participate in at least one in-person on-site interview. Salary Ranges Compensation: $72,350.00/Year - $103,400.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
    $72.4k-103.4k yearly Easy Apply 60d+ ago
  • Manager, Product Management-Lifestyle & Entertainment

    Cable One Inc. 4.9company rating

    Phoenix, AZ jobs

    At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT. The Role We are seeking a Principal Product Manager- Lifestyle & Entertainment to lead Sparklight's portfolio of add-on services that enhance and enrich the customer experience. This includes our video and streaming strategy and value-added services like TechAssist (premium support), warranties, cybersecurity, and other products. This role is equal parts strategic leader and hands-on builder. You'll work cross-functionally with marketing, engineering, digital, billing, and external partners to design, launch, and optimize offerings that reduce churn, grow ARPU, and keep customers engaged with Sparklight beyond their core internet service. Key Responsibilities Own the Lifestyle & Entertainment product portfolio, including: Video and streaming strategy (e.g. streaming credits, OTT bundles, IPTV alternatives). Lifestyle add-ons like TechAssist, warranties, cybersecurity, etc. Define the product vision, roadmap, and business cases for new offerings and enhancements. Drive customer adoption through clear value propositions, pricing, packaging, and bundling with broadband and mobile. Partner with internal teams (Marketing, Sales, CX, Billing, Engineering) to ensure seamless product launches and ongoing support. Manage vendor/partner relationships (Asurion, MyBundle, OTT content providers). Analyze customer insights, market trends, and financial performance to refine strategy. Establish and track KPIs (attach rates, ARPU uplift, churn reduction, customer satisfaction). Serve as the voice of the customer, ensuring products deliver measurable value and a differentiated experience. Qualifications Bachelor's degree in Business, Marketing, Engineering, or related field; MBA preferred. 5+ years of product management experience, ideally in telecommunications, consumer tech, or digital media. Proven track record of launching and scaling consumer-facing products with measurable financial and customer impact. Strong analytical and financial modeling skills; able to build business cases and manage P&L levers. Experience working with external partners/vendors and managing complex relationships. Exceptional communication and leadership skills, with the ability to influence across levels and functions. Passion for entertainment, streaming, and digital lifestyle products. What Success Looks Like Customers view Sparklight's lifestyle and entertainment products as essential add-ons to their internet service. Smooth migration of legacy linear TV customers to modern streaming solutions. Growth in attach rates for TechAssist, warranties, and cybersecurity products. Increased ARPU and customer lifetime value through bundling. High customer satisfaction and reduced churn in segments using lifestyle & entertainment services. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment FREE Cable One services for associates who live in a serviceable area Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
    $88k-111k yearly est. 9d ago
  • Product Line Manager Oscilloquartz - Defense Vertical

    Adtran 4.5company rating

    Dallas, TX jobs

    Welcome! Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! We are looking for a brilliant and experienced Product Line Manager to join our growing team. The Product Line Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. If you want to be a part of our growing company that is driven by innovation and is focused on building a future together with our employees, don't miss this opportunity! Responsibilities * Define the marketing specification of new products and features, with a focus on Defense and Government programs * Interface directly with OSCILLOQUARTZ defense customers and customer-facing organizations, as well as internal engineering teams, to capture market requirements and satisfy tactical and strategic program needs * Author Marketing Requirements, including Market study, Competition analysis, Product requirements, Price, Planning, and Go-to-Market strategy * Communicate defense-specific customer needs back into OSCILLOQUARTZ internal organizations to influence design and business priorities and to deliver timely solutions to customer programs * Coordinate with OSCILLOQUARTZ business development teams to prioritize product features across a broad range of Defense opportunities, including RFIs/RFPs and long-cycle engagements * Research and participate in standards activities in related fields and disciplines to ensure conformance to relevant industry and defense-related standards and practices * Develop pre-sales documentation to support OSCILLOQUARTZ BD team in Defense-related engagements * Support internal business processes to realize successful program delivery aligned with customer expectations in rugged or mission-critical environments Requirements * More than 2 years as a Product Line Manager in the Hi-Tech industry, preferred in Sync for the Defense industry * Experience working with Defense customers or tenders * Knowledge in network synchronization and related technologies - an advantage (e.g. IEEE 1588, GPS/GNSS) * Ability to help customers design their Time & Frequency distribution system for Defense applications * High self-learning skills * Experience with selling / supporting sales is an advantage * Excellent teamwork skills and proven ability to influence cross-functional teams without formal authority * Can-do attitude and a creative, problem-solver by nature * Strong organizational skills (tidy, pedantic, flexible, and adaptive) * Excellent presentation skills to make complex technology simple, motivate sales forces, and build customer confidence and trust * Excellent written and verbal communication skills ( English is a must, other languets are advantages) * B.Sc. / M.Sc. in Computer Science or a related engineering field * MBA - desired * Background experience in software and hardware development
    $72k-106k yearly est. Auto-Apply 60d+ ago
  • Product Line Manager Oscilloquartz - Defense Vertical

    Adtran 4.5company rating

    Dallas, TX jobs

    Welcome! Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! We are looking for a brilliant and experienced Product Line Manager to join our growing team. The Product Line Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. If you want to be a part of our growing company that is driven by innovation and is focused on building a future together with our employees, don't miss this opportunity! Responsibilities • Define the marketing specification of new products and features, with a focus on Defense and Government programs • Interface directly with OSCILLOQUARTZ defense customers and customer-facing organizations, as well as internal engineering teams, to capture market requirements and satisfy tactical and strategic program needs • Author Marketing Requirements, including Market study, Competition analysis, Product requirements, Price, Planning, and Go-to-Market strategy • Communicate defense-specific customer needs back into OSCILLOQUARTZ internal organizations to influence design and business priorities and to deliver timely solutions to customer programs • Coordinate with OSCILLOQUARTZ business development teams to prioritize product features across a broad range of Defense opportunities, including RFIs/RFPs and long-cycle engagements • Research and participate in standards activities in related fields and disciplines to ensure conformance to relevant industry and defense-related standards and practices • Develop pre-sales documentation to support OSCILLOQUARTZ BD team in Defense-related engagements • Support internal business processes to realize successful program delivery aligned with customer expectations in rugged or mission-critical environments Requirements • More than 2 years as a Product Line Manager in the Hi-Tech industry, preferred in Sync for the Defense industry • Experience working with Defense customers or tenders • Knowledge in network synchronization and related technologies - an advantage (e.g. IEEE 1588, GPS/GNSS) • Ability to help customers design their Time & Frequency distribution system for Defense applications • High self-learning skills • Experience with selling / supporting sales is an advantage • Excellent teamwork skills and proven ability to influence cross-functional teams without formal authority • Can-do attitude and a creative, problem-solver by nature • Strong organizational skills (tidy, pedantic, flexible, and adaptive) • Excellent presentation skills to make complex technology simple, motivate sales forces, and build customer confidence and trust • Excellent written and verbal communication skills ( English is a must, other languets are advantages) • B.Sc. / M.Sc. in Computer Science or a related engineering field • MBA - desired • Background experience in software and hardware development
    $72k-106k yearly est. Auto-Apply 60d+ ago
  • Product Manager, Managed Services

    GTT 4.6company rating

    Texas jobs

    GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications - anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit *********** Role Summary: The Product Manager for Managed Services owns the development, standardization, and performance of GTT's LAN/ WLAN services. This individual should understand adjacent technologies such as SD-WAN, SASE, and IoT to ensure seamless integration across the broader network portfolio. This includes aligning capabilities with GTT's Envision Strategy, observability, and digital experience initiatives. This role is well suited for a proactive, growth-oriented leader who drives results autonomously while ensuring alignment with organizational priorities. The ideal candidate excels in vendor management, developing standard service offerings, and supporting complex environments like Walk-In and Take-Over (WITO). They should also integrate AI and digital experience enhancements into modern managed services. Success in this role demands independence, adaptability to a dynamic, transformational setting, and comfort operating within a global, distributed organization. Key Duties and Responsibilities: Strategy & Vision Define and maintain the roadmap for Managed LAN/WLAN services. Ensure alignment with GTT's Envision Strategy, enabling automation, visibility, and a unified digital experience. Identify opportunities where AI-driven insights, automation, or enhanced observability can elevate customer outcomes. Monitor market trends and enterprise needs to guide investment priorities across LAN and WLAN services. Product & Services Leadership Build and maintain standardized service offerings across LAN/WLAN, including switching, wireless, controllers, cloud-managed wireless, and associated operational services. Support non-standard deployments such as WITO, customer-provided equipment, and brownfield transitions. Define service constructs delivered by GTT directly or in partnership with third-party managed service providers. Lead the full product lifecycle: from business case, product development through launch, pricing, adoption, and ongoing lifecycle management. Oversee pricing, packaging, and go-to-market alignment to maximize portfolio growth. Integrate digital customer experience as a core element of new product design, ensuring intuitive interfaces, measurable outcomes, and seamless customer interactions. Collaborate with Product Operations, Operations, Service Assurance, Engineering, Service Delivery, Sales, Marketing, and Solutions teams to ensure consistent execution aligned with leadership goals. Improve digital experience elements including onboarding, monitoring, reporting, and lifecycle interactions. Vendor & Partner Management Own relationships with key LAN, WLAN, and campus networking vendors. Influence vendor roadmaps, evaluate capabilities, and negotiate commercial terms. Participate in the identification and management of third-party managed service providers supporting outsourced delivery models. Financial & Business Execution Develop business cases outlining market need, cost, revenue, and ROI to secure investment. Support pricing strategy, margin improvements, and cost structure optimization. Use operational, financial, and customer data to guide portfolio decisions. Customer, Market & Experience Insight Gather customer and field feedback to refine service capabilities and improve customer experience. Ensure offerings accommodate modern enterprise environments including IoT devices, cloud-managed networks, and multi-site architectures. Equip customer-facing teams with clear enablement content and product guidance. Experience/Qualifications: BS/MS in Computer Science, Information Technology, Electrical or Computer Engineering, Networking, or related field. 12+ years of product management experience with ownership of network-focused or managed network services. Deep expertise in LAN/WLAN technologies including routing/switching, RF fundamentals, controllers, and cloud-managed wireless platforms. Familiarity with SD-WAN and SASE concepts, architectures, and integration points. Experience developing standard offers and supporting complex, non-standard customer environments such as WITO. Experience creating offers that leverage third-party managed service providers. Strong vendor and partner management skills. Growth mindset, proactive work style, and ability to excel in a fast-changing environment without task-level supervision. Excellent communication, presentation, documentation, and cross-functional leadership skills. Comfortable working in a global organization with distributed teams, diverse stakeholders, and customers across multiple regions. Desired Attributes: Experience incorporating AI-driven insights, automation, or predictive capabilities into network services. Understanding of digital experience design for managed services, including dashboards, portals, and self-service functionality. Familiarity with NOC operations, remote management, and field services for multi-site enterprises. Ability to simplify complex technical concepts into clear customer-facing deliverables. Certifications such as CCNP, CWNP, Aruba ACMP, or equivalent. Core Competencies Product ownership and execution Technical depth in enterprise networking Vendor and partner relationship management Cross-functional collaboration Customer-centric problem solving Clear and effective communication Analytical decision-making Adaptability and comfort with transformation Initiative and self-direction Ability to navigate complexity and ambiguity Why Join GTT Shape the next generation of managed LAN/WLAN and campus networking services aligned with the Envision Strategy. Influence product strategy, automation, observability, AI-driven improvements, and digital experience enhancements. Work with leading technology partners and global enterprise customers. Join a culture committed to customer success, operational excellence, and continuous improvement EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge.
    $87k-114k yearly est. Auto-Apply 4d ago
  • Manager, Product Management-Lifestyle & Entertainment

    Cable One 4.9company rating

    Arizona jobs

    At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT. The Role We are seeking a Principal Product Manager- Lifestyle & Entertainment to lead Sparklight's portfolio of add-on services that enhance and enrich the customer experience. This includes our video and streaming strategy and value-added services like TechAssist (premium support), warranties, cybersecurity, and other products. This role is equal parts strategic leader and hands-on builder. You'll work cross-functionally with marketing, engineering, digital, billing, and external partners to design, launch, and optimize offerings that reduce churn, grow ARPU, and keep customers engaged with Sparklight beyond their core internet service. Key Responsibilities Own the Lifestyle & Entertainment product portfolio, including: Video and streaming strategy (e.g. streaming credits, OTT bundles, IPTV alternatives). Lifestyle add-ons like TechAssist, warranties, cybersecurity, etc. Define the product vision, roadmap, and business cases for new offerings and enhancements. Drive customer adoption through clear value propositions, pricing, packaging, and bundling with broadband and mobile. Partner with internal teams (Marketing, Sales, CX, Billing, Engineering) to ensure seamless product launches and ongoing support. Manage vendor/partner relationships (Asurion, MyBundle, OTT content providers). Analyze customer insights, market trends, and financial performance to refine strategy. Establish and track KPIs (attach rates, ARPU uplift, churn reduction, customer satisfaction). Serve as the voice of the customer, ensuring products deliver measurable value and a differentiated experience. Qualifications Bachelor's degree in Business, Marketing, Engineering, or related field; MBA preferred. 5+ years of product management experience, ideally in telecommunications, consumer tech, or digital media. Proven track record of launching and scaling consumer-facing products with measurable financial and customer impact. Strong analytical and financial modeling skills; able to build business cases and manage P&L levers. Experience working with external partners/vendors and managing complex relationships. Exceptional communication and leadership skills, with the ability to influence across levels and functions. Passion for entertainment, streaming, and digital lifestyle products. What Success Looks Like Customers view Sparklight's lifestyle and entertainment products as essential add-ons to their internet service. Smooth migration of legacy linear TV customers to modern streaming solutions. Growth in attach rates for TechAssist, warranties, and cybersecurity products. Increased ARPU and customer lifetime value through bundling. High customer satisfaction and reduced churn in segments using lifestyle & entertainment services. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment FREE Cable One services for associates who live in a serviceable area Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
    $88k-110k yearly est. Auto-Apply 60d+ ago
  • Product Manager - Digital Experience

    GTT Communications 4.6company rating

    Texas jobs

    Product Manager - Digital Experience About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications - anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit ************ Role Summary: We are seeking a dynamic and driven Product Manager - Digital Experience to join the EVDX (Envision Digital Experience) team. This role is central to the transformation of GTT's customer-facing portal, EVDX, which is undergoing significant investment to simplify, automate, and differentiate the digital experience. You will work closely with the Director of Digital Experience, design and development teams, and stakeholders across the business to deliver a human-centric, customer-first portal experience. Key Responsibilities: * Product Ownership & Strategy * Define and evolve the vision and roadmap for EVDX portal components across quoting, ordering, assurance, service delivery, and more. * Become a subject matter expert (SME) in multiple business domains to inform product decisions and drive innovation and improvement across the business. * Challenge legacy processes and drive digital transformation through simplification and automation. * Human-Centric Design & Agile Product Development * Collaborate with UX/UI designers and developers in a fast paced agile environment to deliver intuitive, customer-focused solutions. * Ensure all design and development is grounded in solving real customer problems through human-centric design principles. * Use tools like MURAL for process mapping and JIRA for writing clear, actionable requirements and user stories. * Participate in sprint planning, backlog grooming, and testing to ensure quality and alignment with business goals. * Stakeholder & Customer Engagement * Build strong relationships across departments including Customer Success, CX, Sales, Marketing, Training, and Operations to gather feedback and align on priorities. * Facilitate workshops and discovery sessions to gather insights and validate solutions. * Conduct direct customer interviews to uncover pain points, validate concepts, and inform product decisions. * Evangelize the EVDX digital experience across the organization, driving adoption and continuous improvement. * Feedback & Continuous Improvement * Collect and analyze feedback, bugs, and issues from internal teams and customers. * Prioritize enhancements and fixes based on impact, urgency, and strategic alignment. * Maintain a robust backlog and ensure transparency in prioritization and delivery timelines. Required Qualifications: * Experience in Product Management for digital platforms or software tools, ideally in telecom or enterprise services. * Familiarity with quoting, ordering, service delivery, and assurance processes. * Understanding or willingness to learn Agile methodologies and * Deep experience working in cross-functional teams. * Excellent communication and relationship-building skills, with the ability to influence and collaborate across the organization. * Self-motivated and directed, with the ability to thrive in a fast-paced, dynamic environment with shifting priorities. Desirable Qualifications: * Product Management certifications (e.g., Pragmatic) * Experience with tools such as JIRA, Confluence, MURAL, and Figma or similar. * Technical background or certifications Core Competencies: * Strategic Thinking & Business Acumen - Ability to see the big picture and align product initiatives with broader business goals. Understands market dynamics, customer needs, and competitive positioning to drive long-term value creation. * Human-Centric Design Mindset - Deep commitment to solving real customer problems through intuitive, empathetic, and user-friendly design. Advocates for human-centric principles throughout the product lifecycle, from discovery to delivery. * Customer & Stakeholder Engagement - Skilled in gathering insights through direct customer interviews, internal stakeholder workshops, and cross-functional collaboration. Builds trust and alignment across departments to ensure product success. * Continuous Improvement & Innovation - Constantly seeks opportunities to simplify, automate, and enhance the digital experience. Challenges the status quo and drives innovation through data, feedback, and experimentation. * Effective Communication & Influence - Communicates clearly and persuasively across technical and non-technical audiences. Builds consensus, manages expectations, and drives alignment across diverse teams. * Relationship Management - Establishes and nurtures strong working relationships with internal teams, customers, and partners. Creates a collaborative environment that fosters trust, transparency, and shared success. * Digital Product Lifecycle Management - Understands the end-to-end lifecycle of digital products-from ideation and MVP to launch and optimization. Balances speed, quality, and customer impact in every phase of development. EEO Statement: GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge. #LI-Remote #LI-RD1
    $77k-111k yearly est. Auto-Apply 13d ago
  • Product Manager, Managed Services

    GTT Communications 4.6company rating

    Texas jobs

    About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications - anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit *********** Role Summary: The Product Manager for Managed Services owns the development, standardization, and performance of GTT's LAN/ WLAN services. This individual should understand adjacent technologies such as SD-WAN, SASE, and IoT to ensure seamless integration across the broader network portfolio. This includes aligning capabilities with GTT's Envision Strategy, observability, and digital experience initiatives. This role is well suited for a proactive, growth-oriented leader who drives results autonomously while ensuring alignment with organizational priorities. The ideal candidate excels in vendor management, developing standard service offerings, and supporting complex environments like Walk-In and Take-Over (WITO). They should also integrate AI and digital experience enhancements into modern managed services. Success in this role demands independence, adaptability to a dynamic, transformational setting, and comfort operating within a global, distributed organization. Key Duties and Responsibilities: Strategy & Vision * Define and maintain the roadmap for Managed LAN/WLAN services. * Ensure alignment with GTT's Envision Strategy, enabling automation, visibility, and a unified digital experience. * Identify opportunities where AI-driven insights, automation, or enhanced observability can elevate customer outcomes. * Monitor market trends and enterprise needs to guide investment priorities across LAN and WLAN services. Product & Services Leadership * Build and maintain standardized service offerings across LAN/WLAN, including switching, wireless, controllers, cloud-managed wireless, and associated operational services. * Support non-standard deployments such as WITO, customer-provided equipment, and brownfield transitions. * Define service constructs delivered by GTT directly or in partnership with third-party managed service providers. * Lead the full product lifecycle: from business case, product development through launch, pricing, adoption, and ongoing lifecycle management. * Oversee pricing, packaging, and go-to-market alignment to maximize portfolio growth. * Integrate digital customer experience as a core element of new product design, ensuring intuitive interfaces, measurable outcomes, and seamless customer interactions. * Collaborate with Product Operations, Operations, Service Assurance, Engineering, Service Delivery, Sales, Marketing, and Solutions teams to ensure consistent execution aligned with leadership goals. * Improve digital experience elements including onboarding, monitoring, reporting, and lifecycle interactions. Vendor & Partner Management * Own relationships with key LAN, WLAN, and campus networking vendors. * Influence vendor roadmaps, evaluate capabilities, and negotiate commercial terms. * Participate in the identification and management of third-party managed service providers supporting outsourced delivery models. Financial & Business Execution * Develop business cases outlining market need, cost, revenue, and ROI to secure investment. * Support pricing strategy, margin improvements, and cost structure optimization. * Use operational, financial, and customer data to guide portfolio decisions. Customer, Market & Experience Insight * Gather customer and field feedback to refine service capabilities and improve customer experience. * Ensure offerings accommodate modern enterprise environments including IoT devices, cloud-managed networks, and multi-site architectures. * Equip customer-facing teams with clear enablement content and product guidance. Required Experience/Qualifications: * BS/MS in Computer Science, Information Technology, Electrical or Computer Engineering, Networking, or related field. * 12+ years of product management experience with ownership of network-focused or managed network services. * Deep expertise in LAN/WLAN technologies including routing/switching, RF fundamentals, controllers, and cloud-managed wireless platforms. * Familiarity with SD-WAN and SASE concepts, architectures, and integration points. * Experience developing standard offers and supporting complex, non-standard customer environments such as WITO. * Experience creating offers that leverage third-party managed service providers. * Strong vendor and partner management skills. * Growth mindset, proactive work style, and ability to excel in a fast-changing environment without task-level supervision. * Excellent communication, presentation, documentation, and cross-functional leadership skills. * Comfortable working in a global organization with distributed teams, diverse stakeholders, and customers across multiple regions. Desired Attributes: * Experience incorporating AI-driven insights, automation, or predictive capabilities into network services. * Understanding of digital experience design for managed services, including dashboards, portals, and self-service functionality. * Familiarity with NOC operations, remote management, and field services for multi-site enterprises. * Ability to simplify complex technical concepts into clear customer-facing deliverables. * Certifications such as CCNP, CWNP, Aruba ACMP, or equivalent. Core Competencies * Product ownership and execution * Technical depth in enterprise networking * Vendor and partner relationship management * Cross-functional collaboration * Customer-centric problem solving * Clear and effective communication * Analytical decision-making * Adaptability and comfort with transformation * Initiative and self-direction * Ability to navigate complexity and ambiguity Why Join GTT * Shape the next generation of managed LAN/WLAN and campus networking services aligned with the Envision Strategy. * Influence product strategy, automation, observability, AI-driven improvements, and digital experience enhancements. * Work with leading technology partners and global enterprise customers. * Join a culture committed to customer success, operational excellence, and continuous improvement EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge.
    $85k-110k yearly est. Auto-Apply 5d ago

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