How to hire a director of infrastructure operations

How to hire a director of infrastructure operations, step by step

Here's a step-by-step director of infrastructure operations hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a director of infrastructure operations job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new director of infrastructure operations
• Step 8: Go through the hiring process checklist

What does a director of infrastructure operations do?

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1. Identify your hiring needs

   The director of infrastructure operations hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A director of infrastructure operations's background is also an important factor in determining whether they'll be a good fit for the position. For example, directors of infrastructure operations from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of directors of infrastructure operations.

   Type of Director Of Infrastructure Operations	Description	Hourly rate
   Director Of Infrastructure Operations	Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.	$51-106
   Technical Services Manager	A technical services manager is a professional who supervises and collaborates with staff members and clients to implement maintenance and repairs to the information technology (IT) system. Technical services managers must assist the technical operations performed by programmers and IT support experts to ensure that clients' targets are achievable... Show more	$32-77
   Delivery Manager	A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics... Show more	$39-75

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Cloud
   • Architecture
   • AWS
   • Project Management
   • Azure
   • Disaster Recovery
   • Windows
   • Healthcare
   • ITIL
   • VMware
   • DevOps
   • Infrastructure Operations
   • SAN
   • Linux

   Check all skills

   Responsibilities:

   • Manage Unix team on daily operations and project fulfillment.
   • Lead the design of new MPLS network that result in $900K+ reduction in annual recurring firewall maintenance.
   • Develop, set, and manage a group of auditing controls relate to SOX, and SAS70 regulations.
   • Manage many SaaS applications projects holding solutions providers to high standards and ensuring the relationships stay on task.
   • Manage the replacement of two external Redhat Linux DNS servers with Adonis 750 DNS appliances and modify DNS files.
   • Manage technology and infrastructure relate to the delivery of a 24x7 global web base SaaS (software as a service).

   More director of infrastructure operations duties

3. Make a budget

   Including a salary range in your director of infrastructure operations job description helps attract top candidates to the position. A director of infrastructure operations salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a director of infrastructure operations in Oklahoma may be lower than in California, and an entry-level director of infrastructure operations usually earns less than a senior-level director of infrastructure operations. Additionally, a director of infrastructure operations with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average director of infrastructure operations salary

   $154,456yearly

   $74.26 hourly rate

   ---

   Entry-level director of infrastructure operations salary

   $107,000 yearly salary

   Updated December 19, 2025

   Average director of infrastructure operations salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$180,461	$87
   2	New York	$168,168	$81
   3	Washington	$161,566	$78
   4	Massachusetts	$158,889	$76
   5	Utah	$155,984	$75
   6	Arizona	$149,206	$72
   7	Illinois	$145,457	$70
   8	Maryland	$142,949	$69
   9	Michigan	$142,365	$68
   10	Colorado	$139,416	$67
   11	Pennsylvania	$138,838	$67
   12	Texas	$138,515	$67
   13	Virginia	$137,579	$66
   14	Connecticut	$137,395	$66
   15	Louisiana	$134,148	$64
   16	Wisconsin	$131,837	$63
   17	North Carolina	$131,742	$63
   18	Georgia	$130,864	$63
   19	District of Columbia	$127,546	$61
   20	Mississippi	$125,681	$60

   Average director of infrastructure operations salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Zoox	$196,080	$94.27	3
   2	23andMe	$180,321	$86.69
   3	Capgemini	$179,914	$86.50	21
   4	Baylor Scott & White Health	$179,393	$86.25	7
   5	Twilio	$177,132	$85.16	1
   6	Thriveworks	$175,597	$84.42
   7	AbbVie	$174,878	$84.08	6
   8	The Enterprise	$174,334	$83.81	6
   9	Amazon	$172,154	$82.77	508
   10	Bugcrowd	$171,555	$82.48
   11	Harley-Davidson	$164,819	$79.24
   12	Mohawk Industries	$164,078	$78.88
   13	Luminar Technologies	$162,498	$78.12
   14	Stamford Memorial Hospital Foundation	$162,338	$78.05	1
   15	Clover Network	$162,200	$77.98
   16	Mux	$161,922	$77.85
   17	Alation	$161,841	$77.81
   18	Motion Recruitment	$160,997	$77.40	4
   19	Q2, LLC	$160,889	$77.35
   20	Ripple	$160,889	$77.35	5

4. Writing a director of infrastructure operations job description

   A director of infrastructure operations job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a director of infrastructure operations job description:

   Director of infrastructure operations job description example

   Tala is a global technology company building the world's most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions - and our plan is to serve millions more, and have been named by the Fortune Impact 20 list, CNBC's Disruptor 50, and Forbes' Fintech 50 list for four years running. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about the mission.
   
   By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, more than 7 million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.
   
   Most Talazens join us because they connect with our mission of enabling financial agency for underbanked people around the world. If you are energized by the impact you can make at Tala, we'd love to hear from you!
   
   The Director of Cloud Infrastructure (CIE) will lead development, operations & service management for all Public Cloud Infrastructure. They will provide thought, technical and operational leadership for the Tala cloud service, streamline associated processes, minimize service interruptions, report service levels with transparency, reduce cloud costs, and minimize risk associated with technology failures. As a key member of the Cloud Engineering leadership team this role contributes to the development and execution of the Cloud Infrastructure team that is fully aligned with business objectives.
   
   What you'll do: Growing and developing an incredible team of talented and motivated engineers with high expectations around individual ownership and impact Lead by example, mentor the team and establish credibility through quality technical execution.Lead the team on projects for automation, continuous deploy and be directly responsible for uptime.Own end-to-end availability and performance of key services and build automation to prevent problem recurrence. Automate response to all non-exceptional service conditions.Develop and foster a healthy and collaborative culture with other teams outside of Cloud Infrastructure Engineering
   
   Qualifications: 7-10 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast paced environment7-10 years experience in running SaaS services in production Experience implementing a strategy shifting from an infrastructure-focused to an Automation / AI focused model Experience with Cloud Security compliance and audits Excellent communication skills within and across teams Detail oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why Demonstrated understanding of: Cloud Services, such as Azure, AWS, or GCP Enterprise Architecture, Service Dependencies, and CMDB best practices Linux / Windows Server Platforms and Architecture Container orchestration such as Kubernetes Monitoring & logging tools such as Datadog, ELK, Splunk etc
   
   Preferred Skills & Experience:Information Technology degree, or degree from a technical or Engineering discipline Dynamic and fun, with a proven track record for innovation and thought leadership Proactive, outgoing approach towards introducing ideas and participating in detailed technological discussion
   Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we're proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

   Copy this example

   

5. Post your job

   There are a few common ways to find directors of infrastructure operations for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your director of infrastructure operations job on Zippia to find and recruit director of infrastructure operations candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit directors of infrastructure operations, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new director of infrastructure operations

   Once you have selected a candidate for the director of infrastructure operations position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new director of infrastructure operations. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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