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Dispatcher jobs in Arden-Arcade, CA

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  • Dispatcher Specialist

    PG&E Corporation 4.8company rating

    Dispatcher job in Vacaville, CA

    Requisition ID # 169153 Job Category: Administrative / Clerical Job Level: Individual Contributor Business Unit: Engineering, Planning & Strategy Work Type: Hybrid Schedules and manages airplane, helicopter and UAS flying schedule for all aviation operations at PG&E. This includes scheduling flights using an electronic platform, revising and canceling of flights, working with external vendors according to weather, customer, coworker requests, government regulations. Advises the appropriate personnel of potential delays or cancellations. Verifies work completed and manages invoices and accounting associated with contracts. Participates in department safety management system. Provides clerical and administrative support to the department manager or director, including data management and reporting. Rotates on call for storm or emergency response. This position is hybrid, working from your remote office and your assigned work location 3 days a week based on business need. PG&E is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in PG&E's discretionary incentive compensation programs. Pay Range display: Bay Area - $93,000 to $127,600 Job Description * Schedules, potential immediate/unplanned, and/or emergency airplane, helicopter, or UAS. * Tracks flights and collaborates with vendors to ensure adequate resources are available and escalated issues are resolved. * Assesses vendors based upon specific criteria, such as type of airplane/helicopter/UAS, pilot, task liability, etc. * Coordinates necessary resources in emergency situations. * Provides training, guidance, and instruction of lower job level Aircraft Schedulers. * May provide administrative support to aviation services management Qualifications Minimum * High School diploma or GED * Five (5) years of related experience, including three (3) years of experience scheduling airplane, helicopter or UAS flights. Desired * Federal Aviation Administration (FAA) Dispatcher certificate. * Six (6) years of related experience including four (4) years of experience scheduling airplane, helicopter or UAS flights * Prior experience utilizing aviation monitoring and tracking technology * Ability to coordinate and manage emergency and/or crisis situations * Knowledge and experience with FAA regulations * Knowledge and experience with aviation monitoring and tracking technology * Proficiency and experience with aviation scheduling systems and applications * Knowledge and experience with time reporting * Knowledge and experience with project management * Analytical and critical thinking skills * Organizational skills • Oral and written communication skills * Basic computer skills (i.e.: Microsoft Office applications)
    $36k-47k yearly est. 1d ago
  • Dispatcher

    Coolsys

    Dispatcher job in Sacramento, CA

    Overview With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. WHY JOIN US We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include: Competitive pay range $24-$38/HR Medical, Dental, Vision and Prescription coverage Paid vacation and holidays 401(K) match Life insurance, AD&D and long-term disability Tuition reimbursement Opportunities available nationwide Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more Pet Insurance Legal Plan, and ID Theft Protection Responsibilities Assign and dispatch technicians. Work with Service Managers to address open calls. Respond to inquiries. Create and distribute required reporting. Maintain proactive communication with customers regarding missed SLAs. Review all incomplete calls daily. Maintain entry and verify nightly "on call" crew. Work with Service Managers to ensure preventative maintenance is completed on schedule. Understand the geography of the market and understand the technicians. Qualifications High school diploma/GED At least 2 years of dispatching experience HVAC/R experience preferred, but not required Strong computer (Excel/Outlook) skills. Ability to handle multiple tasks concurrently. Stay calm under pressure. Able to actively listen and demonstrate empathy. Highly organized and strong attention to detail. Excellent verbal and written communication skills. Strong sense of urgency. "Can do" attitude and demonstrated commitment to get the job done. Reliable and dependable. Friendly and helpful demeanor Join Us Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and Twitter. Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
    $24-38 hourly Auto-Apply 23d ago
  • Fuel Delivery Dispatcher

    Pacific States Petroleum

    Dispatcher job in West Sacramento, CA

    Now Hiring: Night & Weekend Dispatcher Pacific States Petroleum, Inc. is a leading on-site fueling company that's been serving California and Reno since 2001. We're more than just a logistics company-we're a team dedicated to exceptional customer service and innovative solutions. We started with one truck and a big idea: to provide unparalleled service by empowering our team members. If you're a problem-solver who thrives in a fast-paced environment and wants to be a vital part of a growing company, we want to hear from you. The chosen candidate must be able to train in our Concord office for a minimum of two months. Job Description As a Night & Weekend Dispatcher, you will be the central nervous system of our operations, ensuring our drivers and customers are supported with seamless logistics and communication. This is a critical role that requires a keen eye for detail and the ability to act with a sense of urgency. Your responsibilities will include: Route Management: Strategically determine and manage daily routes for a group of 5-10 drivers, making real-time adjustments to ensure efficiency and customer satisfaction. Operational Oversight: Monitor driver progress, manage time and attendance, and coordinate daily activities with account managers. Customer and Driver Support: Serve as the primary point of contact for incoming customer calls and driver communications, addressing service requests, issues, and questions effectively. Safety & Efficiency: Actively promote a positive safety culture and work to improve the productivity of our driving staff. Data & Reporting: Monitor fuel prices and loading preferences, and assist with data collection for our incentive pay programs. Schedule: Saturday & Sunday: 4:00 PM - 4:00 AM Monday & Friday: 4:00 PM - 2:00 AM Qualifications Required: Previous experience as a dispatcher or a Class A/B driver. Proven ability to handle multiple tasks simultaneously and maintain composure under pressure. Excellent communication skills with professional phone etiquette. Proficiency in Microsoft Office and the ability to quickly learn new software. A high school diploma or equivalent. Preferred: Knowledge of the Stockton and Central Valley geography is a significant plus. Compensation This is a full-time, salaried position with a starting pay of $70,000 to $75,000 annually, depending on experience. Ready to drive your career forward? Apply today to join the Pacific States Petroleum team!
    $70k-75k yearly Auto-Apply 57d ago
  • PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL

    State of California 4.5company rating

    Dispatcher job in Sacramento, CA

    The Sacramento Communications Center is a public safety answering point. Employees answer 9-1-1, public, allied agency telephone lines as well as making outgoing calls to service providers, allied agencies and citizens. PSD's provide radio dispatching services to seven CHP offices. PSD's must document information in a Computer Aided Dispatch (CAD) System accurately, quickly and take the appropriate action on each call. Employees work various shifts, including weekends and holidays. They are required to work overtime as needed. They must consistently report to work on time with a minimum of absences. You will find additional information about the job in the Duty Statement. Working Conditions Sacramento Communications Center is on a 10-hour and 12-hour hybrid alternate work week schedule with seniority signups. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501257 Position #(s): ************-XXX Working Title: Public Safety Dispatcher Classification: PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL $5,307.00 - $7,306.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information California Highway Patrol Sacramento Communications Center 3165 Gold Valley Drive Rancho Cordova, CA 95742 The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future. Department Website: ********************** Special Requirements * The position(s) require(s) a Drug Screening be passed prior to being hired. * The position(s) require(s) a Background Investigation be cleared prior to being hired. * The position(s) require(s) Medical Clearance prior to being hired. * The position(s) require(s) a(n) Typing Certificate Certificate. You will be required to provide a copy of your certificate prior to being hired. * The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Dispatcher classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link at: ******************************************************************************** and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control in order to be considered for the position. * Persons currently in the classification who are eligible to transfer please upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, to this job control. The most senior same-class transfer who responds by the final filing date shall be selected. CHP 220N link: ****************************************************************************************************** with General Order (G.O.) 10.6, Field and Headquarters Assignments and Transfers NonUniformed Employees. * Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original or official sealed transcripts will be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree evaluation that indicates the number of units to which the foreign coursework is equivalent. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/19/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California Highway Patrol 052/Selection Standards and Examinations Attn: Karl Sta Cruz P.O. Box 942898 Sacramento, CA 94298-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California Highway Patrol 052/Selection Standards and Examinations Classification and Hiring 601 North 7th Street Sacramento, CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Criminal Record Supplemental Questionnaire Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Employees that work independently and cooperatively with a large group of people. * Perform multiple tasks simultaneously in a fast paced work environment. * Work under stress and maintain composure. * Hear in the presence of significant background noise. * Retain, recall and apply pertinent policies, procedures and other information and follow instructions precisely. * Speak over the radio/telephone quickly and be easily understood. * Communicate effectively. * Adapt quickly to a variety of personalities and situations. * Give professional and courteous service to every contact. * Determine officers welfare from voice inflection. * Establish priorities and take appropriate action. * Extract critical information from incoming calls and take effective action. * Anticipate officers need for assistance and act clearly and quickly. * Type information into a computer quickly and accurately while receiving verbal information. * Recognize standard alpha-numeric sequences. Benefits The Sacramento Communications Center dispatch employees receive an additional $300.00 recruitment and retention monthly pay differential. Part-time and intermittent employees shall receive a pro rata share of the monthly differential based on the total number of hours worked within the monthly pay period. Public Safety Dispatchers/Operators are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans. For more information visit: *********************************** Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************** Human Resources Contact: Karl Sta Cruz ************** Hiring Unit Contact: Kelly Banegas ************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Equal Opportunity & Access Section ************** *************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Submission Requirements Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-501257) and/or position number ************-XXX on the application. It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time. Other Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. **************************************************************** Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
    $37k-53k yearly est. 2d ago
  • Public Safety Dispatcher (Entry)

    Solano County, Ca 4.0company rating

    Dispatcher job in Fairfield, CA

    To Protect and Serve the Community! The Sheriff's Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service. The values of the Sheriff's Office are to bring: Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability. Trust: Confidence in the character and ability to meet expectations. Courage: To persevere with mental and moral strength in the face of difficulty. Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes. Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas. Service: Providing professional assistance in support of the community's best interests and well-being. Respect: To value and embrace individuality with special regard to differences. Click here to learn more about the Sheriff's Office THE POSITION Solano County invites you to apply for a challenging, fast paced, rewarding career as a Public Safety Dispatcher (Entry). In this position you learn to receive, evaluate and relay requests for law enforcement, emergency and other services to the appropriate personnel. This position is characterized by the responsibility to perform a range of entry level duties that assists community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, learns to relay information to appropriate unit or agency, and provides assistance to callers as needed; learns to log call information into computer; learns to monitor activity of all public safety units to determine status of incident and location of units and learns to provide pre-arrival medical instructions. The current recruitment is to fill full-time regular positions. The eligible list established from this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur or the need arises. Duties may include but are not limited to the following: Learns to receive requests and dispatch for law enforcement, fire service and other services; evaluates requests for validity, priority and type of response required; dispatch appropriate individual/agency to respond to request; relay information and/or instruction to personnel in the field; coordinate some non-emergency activities, process inter-agency email messages, and dispense keys for control lockbox and maintain key log. Learns to retrieve/update criminal information and motor vehicle/license records using national and state criminal information computer systems (C.L.E.T.S); enters, removes, confirms, modifies, and/or updates entries and data as needed; enters and runs inquiries on data such as vehicle registrations, driver's license records, criminal histories, warrants, lost/stolen property, or missing/wanted persons; receives be-on-lookout (BOL) notices and broadcasts/distributes as appropriate; sends or responds to confirmations on warrants, stolen vehicles, stolen tags, stolen vehicle parts, and stolen guns; types C.L.E.T.S. entries and processes C.L.E.T.S. transactions; verifies C.L.E.T.S. entries; ensures integrity/security of data and adherence to system requirements. Learns to monitor and/or operate communication equipment, multiphone lines, multiple computer and emergency medical communications, which may include telephone equipment, radiocommunication equipment, audio recorded, text telephone relay, (TTY/TDD), printers, computer aided dispatching (CAD) system, paging systems, alarm panels, card reader/door lock system, general office equipment and other equipment/systems. Learns to dispatch appropriate agency personnel to incident locations; determines nature of emergency, number of units needed, and nearest available units; maintains communications with all parties involved and coordinates and monitors situation requiring mutual aid with other jurisdiction/agencies. Learns to provide pre-arrival instructions to citizens who report medical emergencies using established protocols. Learns to respond to requests for information involving license plates, driver's license records, criminal history records, warrants, missing/wanted persons, location of individuals, stolen property, telephone numbers, or other information; obtains/provides background information as requested. Click her for the Public Safety Dispatcher (Entry) Job Description Experience: No experience is required. Education/Training: High school diploma, GED or equivalent. Certificate: A net keyboard typing speed of 40 words per minute (WPM) is required. DOCUMENT SUBMITTAL REQUIREMENTS Applicants may submit a typing certificate. If you choose to submit a typing certificate, the typing certificate must contain a minimum NET speed of (40) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. (For candidates without a certification a typing test will be provided). Applicants that have participated in prior Solano County skills testing must contact **************************** by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. Prior results cannot be more than 12 months old at the time of application. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure to include the recruitment title (Public Safety Dispatcher (Entry)) and the recruitment number (25-462020-01) in your email or fax. SELECTION PROCESS 07/18/25- 5:00pm (PST) - Deadline to submit application and required documents for first application review. Mandatory Informational Session and Written Exam will be a part of the selection process. Applications will be reviewed as needed thereafter. Application status notices will sent via email and posted to applicant's online application account at **************************************************** Applicants are encouraged to periodically check their SPAM/Junk Mail folder for the notification or Sign In to their online application account and check their notifications. Applicants moving forward in the selection process will be invited to self-schedule for a mandatory information session and written examination. Candidates who fail to self-schedule for the mandatory information session and written examination will not move forward in the selection process. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NeoGov system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application's employment history. When completing employment details and/or responding to supplemental questions, do not write "see resume," as resumes will not be reviewed and this will be considered an incomplete application. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. SPECIAL REQUIREMENTS Applicants are required to demonstrate basic typing speed of 40 WPM by passing of a County approved test. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations.
    $50k-66k yearly est. 60d+ ago
  • Dispatcher II (Lateral)

    City of Sacramento (Ca 4.3company rating

    Dispatcher job in Sacramento, CA

    You must have taken and passed the Dispatcher CritiCall examination for further consideration. To take the examination, click here. You must have experience as a law enforcement Dispatcher in a Public Safety Dispatch Center to qualify for this position. Please review "Qualifications - Lateral Entry" within this job announcement before applying for this position Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, psychological test, credit check, and a drug use history to be considered for this position. To receive incoming telephone calls and dispatch police units as necessary for assistance; perform a variety of general support duties related to communications activities. DISTINGUISHING CHARACTERISTICS Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Dispatcher I. Appointment at the higher class requires that the employee be performing the full range of duties assigned to the class. Work in this class is distinguished from that of the Dispatcher I class by the greater independence with which an incumbent is expected to operate. Dispatcher II is a journey-level classification and incumbents are expected to perform the full range of duties of Dispatcher without direct supervision. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a Dispatcher III. * Receive emergency and non-emergency telephone calls from the public requesting police, fire, and local government service; determine nature and priority; dispatch units as necessary; and/or refer or transfer callers to ensure excellent customer service. * Maintain radio contact with all units on assignment. * Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. * Query information from law enforcement communication networks relating to wanted persons, criminal history, stolen property, and Department of Motor Vehicle information. * Query and enter stolen, stored, and repossessed vehicle information. * Perform a variety of records keeping duties related to the computer aided dispatch system. * Test and inspect equipment as required. * Testify in court as needed. * Prepare written responses or reports related to communication complaints, investigative follow-ups or police reports. * Write daily work progress reports when training a new Dispatcher. * Demonstrate professionalism, courtesy, empathy, and excellent customer service in accordance with departmental policy and the community-oriented policing concept. * Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. * SEE LATERAL ENTRY REQUIREMENTS* Knowledge of: * English grammar, usage, spelling and punctuation. * Standard radio broadcasting procedures and rules. Ability to: * Express themselves in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. * Effectively communicate with and elicit information from upset and irate citizens. * Work under pressure and exercise good judgment in emergency situations. * Exercise independent judgment and work with a minimum of supervision. * Use a computer and keyboard to enter data provided verbally and in writing. * Learn standard broadcasting rules and procedures. * Learn City street system and physical layout of Sacramento. * Understand and comply with oral and written directions. * Learn to operate computer-aided dispatch, telephone, and radio broadcasting equipment. * Value customers and co-workers through provision of excellent customer service. * Operate office machines and equipment. * Type 40 net words per minute. EXPERIENCE AND EDUCATION Education: High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience: Successful completion of the probationary period as a Dispatcher I with the City of Sacramento. Substitution: High school diploma or G.E.D. equivalent an additional four (4) years of customer service experience may substitute for the required education. * OR- LATERAL ENTRY: (1) Two years of experience as a dispatcher working with law enforcement agencies where duties included answering telephone calls and radio dispatching, which must include six months of experience within the last six months. (2) Successful completion of the California P.O.S.T. Public Safety Dispatcher Basic Course within twelve (12) months of appointment. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees hired as a lateral entry must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filling deadline; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office as attachment(s) via online with the employment application, emailed to *******************************. If submitting via email, please include your name and Job# 002050-25-PD-12 on your documents. 2. Online CritiCall Exam: (Pass/Fail) - Candidates must have taken and passed the Dispatcher CritiCall Examination by 11:59 p.m. on December 31, 2025 for further consideration. Candidates can access the examination at any time by visiting the City of Sacramento's Examination's website: ********************************************** The online CritiCall examination may test your ability to: * Follow rules and directions. * Make decisions quickly and accurately based on rules you are provided. * Enter data or information (such as names, telephone numbers, license plate sequences, etc.) into a computer using a keyboard. * Hear, comprehend, summarize, and/or answer questions about information provided verbally in short story form. * Use written information provided on lists (such as an alphabetically sequenced telephone book). * Recognize if bits of information, such as addresses or names, are similar or different. * Quickly learn and later recognize information that is shown in writing, such as descriptions (e.g., red car, blue boat, green shirt). * Perform basic arithmetic (such as addition, subtraction, percentages) without a calculator or other tools. * Hear and remember pieces of information, such as telephone numbers or license plate numbers, for a short period of time. * Evaluate information provided in order to prioritize or categorize incidents. * Evaluate information and identify the most correct solution based upon that information. * Determine routes and/or locations using very basic maps. (No prior map-reading training or experience is required to correctly respond to these questions.) * Correctly spell commonly used words which sound alike that might delay emergency assistance if misspelled (e.g., patience instead of patients). * Communicate using sentences or phrases that clearly express the intended meaning. * Read and comprehend written passages. A Dispatcher CritiCall Examination study guide is available for your reference on the City of Sacramento's Applicant Resources Page at: ********************************************** * The exam is fully compatible with the latest version of Chrome, Edge, and Firefox. Safari users will have to follow the onscreen instructions after clicking the test link for enabling the auto-play function within the Safari browser. Please note, Microsoft is no longer supporting Internet Explorer thus the exam may not be compatible with Internet Explorer Browse. * For Apple users, the Safari browser defaults the Media Auto-Play settings to "off", which prevents sound in certain modules from playing. The setting is easily changed to allow for Auto-Play. Please make sure you check these settings prior to beginning your exam. This exam contains several audio components. Computer speakers and/or headphones will be required. * If you have not used the testing system previously, you may be prompted to download a browser plug-in. Please do so in order to take the exam from your computer. 3. Screening Committee: (Pass/Fail)- Human Resources will only evaluate employment applications for the minimum qualifications of candidates who have passed the CritiCall examination. Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. Candidates who have passed the exam and meet the minimum qualifications will be referred to the department after the last day of the month. 4. Eligibility: Candidates who pass the online CritiCall examination, submit a valid employment application, and meet the qualification standards will be forwarded to the department for further consideration. You are not required to re-apply or re-take the exam for this position if you have successfully passed the CritiCall test and have active eligibility. You will maintain eligibility for one year from the date of notification of a passing score on the CritiCall examination. 5. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, psychological test, credit check, and drug use history. QUESTIONS For questions concerning Drug Use Standards or the Background process: * Visit the Police Department web site at ********************* OR; * Call the Police Recruiting Office at ************** OR; * Send an email to police_********************************** For questions concerning the Sacramento Police Department's Public Safety Communications Academy: * Call the Sacramento Police Department's Public Safety Communications Academy at **************. For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Application Support at ************. * Visit the City of Sacramento Human Resources Department website at **********************************************; * Send an email to *******************************; or * Call the Human Resources Department at **************
    $37k-46k yearly est. Easy Apply 5d ago
  • Police Dispatcher I (Hourly-intermittent, on-call) (2 positions)

    Sacramento Portal

    Dispatcher job in Sacramento, CA

    The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately. Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Required Qualifications Knowledge, Skills, Abilities 1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment 2. Ability to learn standard broadcasting rules and procedures 3. Ability to learn the campus street system and physical layout of Sacramento campus 4. Ability to exercise independent judgement and work with a minimum of supervision 5. Ability to use office equipment and software 6. Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices 7. Ability to take accurate notes and prepare concise reports using information from various sources 8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations 9. Ability to multi-task in a fast-paced work environment 10. Ability to analyze situations accurately and take effective action 11. Ability to follow written and oral directions 12. Knowledge of English grammar, usage, spelling and punctuation 13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances Other Requirements 14. Ability to work irregular shifts, to include evenings, nights, weekends, and holidays Conditions of Employment - Ability to pass background check Preferred Qualifications 15. Experience working with customers or members of the public. 16. Experience working in a fast-paced environment that requires multitasking while communicating with others. 17. Experience working with radio transceivers, telephones, silent alarms, and emergency signaling devices 18. Experience functioning in emergency situations 19. Experience maintaining records or logs, including statistical data.
    $42k-58k yearly est. 60d+ ago
  • Dispatcher

    MV Transit

    Dispatcher job in Roseville, CA

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: * Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality. * Responsible for influencing positive employee morale and quality customer service. * Monitors and completes driver sign-in and sign-out daily. * May assign trips to drivers to assure adequate disbursement of trips between all assigned routes. * Monitors daily system performance. * Participates in analysis and review of operating performance. * Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate. * All other duties, as assigned. Qualifications Talent Requirements: * One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service experience is preferred. * High School diploma or equivalent. * Experience with Trapeze software. * Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment. * Demonstrate a high customer service commitment. * Able to demonstrate professional phone manner. * Knowledge of the service area is a plus. Starting pay rate: $27.80/hour MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $27.8 hourly Auto-Apply 18d ago
  • Sheriff's Public Safety Dispatcher II

    El Dorado County (Ca 4.6company rating

    Dispatcher job in Placerville, CA

    THE EL DORADO COUNTY SHERIFF'S OFFICE The El Dorado County Sheriff's Office is dedicated to providing exceptional public service in alignment with the Sheriff's Office Mission and Vision, taking a modern approach to the traditional services of law enforcement, fostering leadership and employee development, and remaining faithful and responsive to the communities we serve. THE OPPORTUNITY Sheriff's Public Safety Dispatchers have the opportunity to serve their communities in a unique way; following the Sheriff's Vision of Total Care and connecting services to citizens in their time of need. Public Safety Dispatchers are assigned to the Public Safety Facility in Placerville, Ca and have the opportunity to serve as Communication Training Officers and Tactical Dispatchers. Check out our website, ******** EDSO.org for more information! The selected candidate will have the opportunity to: * Receive, analyze and evaluate 911, emergency and business calls, and other public utility service calls; transfers calls to appropriate parties or creates a law enforcement call for service. * Operates multi-channel radio systems, monitors other communication channels, while maintaining radio traffic on main channels. * Responds to law enforcement-initiated radio traffic and request and relays information to law enforcement units. * Operates computer equipment to access local, state and federal criminal justice information systems; operates communication systems to transmit and receive information with allied law enforcement agencies. For a full description of duties and responsibilities, please review the job description here. Sheriff's Personnel Unit will assess your application to determine if you are minimally qualified using the following recommendations. Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Sheriff's Public Safety Dispatch II: Experience: Equivalent to graduation from high school; AND One (1) year of emergency dispatching experience at a level equivalent to the County's class of Sheriff's Public Safety Dispatcher I. Licenses and Certifications: * A Peace Officer Standards and Training (POST) Professional Public Safety Dispatcher Basic Certificate is desirable. Click here to view the minimum qualifications for Sheriff's Public Safety Dispatcher I/II, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Miah Linson in the Sheriff's Personnel Unit at ****************. RECRUITMENT PROCESS The Sheriff's Personnel Unit will screen all applications to identify qualified candidates. Those applicants who meet the minimum requirements for this position will be required to complete a pre-investigative questionnaire. Based on the information provided, applicants may be disqualified based on criteria set forth in Part 7, Section 706.1 of the County of El Dorado Personnel Rules and in conjunction with Sheriff's Selection Policy 1000. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Review: A training and experience review consists of candidates responding to supplemental questions on the job application. A subject matter expert will evaluate each candidate's responses based on predetermined criteria. The subject matter experts are not granted access to the candidate's application; therefore, responses to the supplemental questions should be thorough, detailed, and complete. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Please refer to Sheriff's Policy 1000 - Selection Standards for more information regarding disqualifying events in an applicant's background. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The El Dorado County Sheriff's Office is recruiting applicants for Sheriff's Public Safety Dispatcher I/II. This recruitment will establish a list for the purpose of filling current and future full time and extra help vacancies. We currently have the following vacancies: Multiple full time and extra help vacancy located in Placerville, Ca. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Prior to conditional job offer, candidates will undergo a thorough background investigation. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: * 40 miles from Downtown Sacramento * 50 miles from Sacramento Airport * 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: * Hiking, Camping, Fishing, Boating, and Watersports * Skiing and Snowboarding * Live Music and Music Festivals * Local Craft Breweries and Wineries * El Dorado County Fair * Placerville Speedway * Farm to Fork Restaurants * Local Shopping Gems The County of El Dorado participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States. Learn more: * E-Verify Notice of Participation(Download PDF reader) * Right to Work(Download PDF reader)
    $37k-49k yearly est. Easy Apply 3d ago
  • Public Safety Dispatcher II (Lateral) - **$20,000 Recruitment Incentive**

    City of Vacaville (Ca 4.1company rating

    Dispatcher job in Vacaville, CA

    ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package. Contribute to our vibrant community and join the City of Vacaville! Please see our Police Department recruitment website for more information! The City of Vacaville is seeking highly motivated and dependable individuals who thrive in a fast-paced environment to join our Public Safety Communications Team as a lateral Public Safety Dispatcher II. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months. The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity. Public Safety Dispatcher II (Lateral) Salary Range: $87,874.03 - $106,813.31/annually 2% COLA scheduled for 11/01/2026 For a complete job description and to apply online, visit our website at************************ ABOUT YOU The Ideal Public Safety Dispatcher Candidate: The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills. Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include: * Receiving and responding to routine and emergency calls * Referring callers to appropriate agencies * Providing general information to the public * Assigning calls to Police and Fire units * Dispatching units quickly and as needed EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: High school diploma or equivalent. Successful completion of the California POST Dispatch Academy is required. Experience:Three (3) years of work experience performing a variety of increasingly responsible duties equivalent to that of a Public Safety Dispatcher I with the City of Vacaville. License or Certificate:Possession of, or eligibility for, the POST Public Safety Dispatcher Basic Certificate and the Emergency Medical Dispatch (EMD) Certificate. Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays. All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process. ABOUT EVERYTHING ELSE This recruitment is currently open and continuous, but mayclosewithout furthernoticeat any time. Interested candidates are encouraged to apply and submit necessary documents as soon as possible. A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment. Applicants are encouraged to apply online at ************************ Resumes will not be accepted in lieu of a completed application packet. If unable to apply online, application packets can be obtained in person at the Human Resources Department or by calling **************. IMPORTANT:Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly with your application. The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam. For ADA information and other Frequently Asked Questions, please clickhere.
    $87.9k-106.8k yearly 3d ago
  • Dispatcher

    Knight's Site Services, Inc.

    Dispatcher job in Stockton, CA

    Pay Rate: $20 - $25 per hour $1000 Signing Bonus Shift/Hours: Monday - Friday, 6:00 AM - 3:00 PM / 8:00 AM - 5:00 PM. Overtime available We offer a comprehensive package of benefits for eligible employees including: · Paid time off · 401(K) · Health Insurance · Vision Insurance · Dental Insurance · Life Insurance Position Purpose/Summary: Under the general supervision of the Branch Manager, this person will answer calls, assist drivers, and coordinate schedules. Must have the ability to multitask in a fast-paced work environment. This person must be detail oriented, with the ability to prioritize and follow through with work assignments. This position works closely with other departments, to benefit the company and assist with its overall success. Travel to Sacramento may be required. Duties and Responsibilities: Answer incoming calls and evaluate the possible need for implementation on route. Direct information regarding services to the appropriate person or division. Assist the team in a variety of duties, including but not limited to contacting drivers, updating routes, filtering calls, and handling pick-up scheduling. Assist with coordinating jobs on a daily basis. Assist with permitting. Assist with reporting for: Pump/Dump manifest and DVIR Work closely with Division Supervisors (need for additional routes, drivers, etc.) Follow-up on assigned tasks to ensure completion in a timely manner. Prioritize daily tasks and review any last-minute orders or changes to routes for missed or bypassed services. Communicate regularly with Branch/Area Management/Supervision and on upcoming projects or special events. Act as a liaison between field operations and office personnel to resolve general inquiries related to service and customer satisfaction. Maintain an open line of communication with customer service and billing. Other duties as assigned. Requirements: Requirements/Skills: High School diploma/GED Experience in transportation planning is preferred Knowledge of GIS and GPS systems for tracking purposes Strong analytical skills to assess transportation data effectively Reliability and trustworthiness Able to handle large tasks and prioritize importance of each project Ability to handle high volume of phone calls Focus on quality customer service Ability to multi-task and keep a positive attitude in a fast-paced environment Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, and talk or hear. The employee frequently is required to sit, stand, and walk, sometimes long distances. The employee is required to reach with hands and arms. The employee may frequently also stoop, kneel, crouch or crawl. The employee must lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision & ability to focus. Work environment: Ambient room temperatures, lighting, and traditional office equipment as found in a typical office environment.
    $20-25 hourly 23d ago
  • Communications Dispatcher Lateral

    City of Redondo Beach 4.0company rating

    Dispatcher job in Clay, CA

    The City of Redondo Beach Police Department is looking for experienced Communications Dispatchers to join our highly-skilled team. Use your skills to work for a full-service City near the beach in the beautiful South Bay of Los Angeles! Candidates with a current P.O.S.T. Dispatcher Certification, or equivalent, and at least 2 years of public safety dispatcher experience are invited to apply. Only applicants that meet the minimum requirements and attach a copy of their P.O.S.T. Dispatcher Certification, or equivalent certification, will be contacted and given further consideration. If you do not meet these requirements, please review our Communications Dispatcher Trainee job post to see if you are interested in that role. Successful candidates will also demonstrate the ability to work well under pressure and during periods of high stress, be capable of multi-tasking, and function productively in a fast-paced environment. The ability and/or willingness to work overtime if requested is also desired. This is a continuous recruitment and may close at any time. Prompt application is highly encouraged. Under the direction of the Police Chief and supervisors, the Communications Dispatcher Lateral position performs in a training or solo capacity to dispatch Police, Fire, and emergency medical services and personnel and responds to both urgent and non-emergency complaints and calls for service in the City's Communication Center; performs work under general instructions, but with established policies, procedures and precedents as guides; and performs related duties as required to achieve successful results in support of the City's mission, goals, policies and objectives. This position is accountable to perform as a team member to assist with operational and support duties and services including but not limited to: * Receiving, updating and reviewing police, fire, and emergency medical service calls and status of rescue units; prioritizing incidents and radio traffic; dispatching the appropriate police, fire, or rescue units in accordance with established operational guidelines. * Broadcasting information over radio or phone lines and entering call information into the computer aided dispatch system chronologically; transmitting messages to the appropriate station or location directing unit(s) to respond to calls; announcing information over station paging systems and via radio frequency; maintaining direct contact with field personnel; updating responding unit status, as necessary. * Receiving calls for service from the public and private alarm systems; determining the nature of the complaints, alarms, or codes for computer input; recording the type of incident, locations, and other details; inputting the information into the computer to be routed to the appropriate Police or Fire dispatcher. * Working shifts and irregular hours including days, evenings, nights, overtime and including weekends and holidays; may be called back for major emergencies, disasters, and critical incidents. * Working in an environment that requires the ability to sit for extended periods of time, read color coded displays; use a computer terminal for extended periods; hear sufficiently to accurately and completely obtain information from callers; and communicate clearly to effectively dispatch information over the radio/communication system. Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds may be required. * Providing outstanding internal and external customer service, communicating effectively with the public and fellow employees, solving problems and proactively creating sustainable solutions to issues. * Conducting duties, responsibilities, tasks and assignments with a constructive, cooperative, positive, professional attitude and demeanor. * Supporting the City's mission, goals, policies and objectives. * Supporting the City's corporate values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal responsibility. * Performing other related duties as required. The position requires the ability to: * Work shifts, weekends and/or holidays * Spell and use correct grammar * Type a minimum of 45 words per minute * Follow oral and written directions and understand and follow complex written rules, regulations, policies and procedures * Memorize and use crime, phonetic alphabetical and computer codes * React quickly, efficiently and calmly in emergency situations * Maintain effective working relationships with others * Communicate effectively and professionally on the phone and radio Qualified Applicants must: * Possess a high school diploma or G.E.D. equivalent. * Be a minimum age of 18 years at the time of appointment. * Additional college credits and bilingual skills are desirable. * Possess a minimum of two (2) years as a public safety Communications Dispatcher with computer-aided dispatch experience. * Applicants will be required to successfully complete position-appropriate testing simulating the emergency services job. * Have completed and passed a California Certified Dispatcher School and hold a current P.O.S.T Dispatcher Certification, or hold recognized equivalent certification of a State or Municipal Agency. * A copy of your current P.O.S.T. Certification must be included with your application. * Emergency Medical Dispatch Certification must be obtained within 12 months of appointment to this classification. Other expected competencies: The position requires computer literacy with knowledge in the use of Microsoft Word and Excel and the ability to learn the efficient use of the department's computer aided dispatch and Records Management Systems, State, County and local computer databases and other computer systems. Also required is the ability to communicate using email programs and to understand and adhere to City policies for information technology. The position's expected competencies are to provide sound decision making skills and critical thinking to professional recommendations, decisions and completed staff work. The position also requires the initiative to achieve positive, timely results for the organization while maintaining interpersonal relationships, customer service, diplomatic skills and ethical conduct. PROBATIONARY PERIOD: 12 months CLASSIFICATION: This position is covered under FLSA standards for overtime and is a member of the classified service. SELECTION PROCESS: The selection process may include but is not limited to: Application review and evaluation, written examination, performance test and interview. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process. The pre-employment process may include but not be limited to: Reference checks, background investigation, fingerprint-based criminal history check, credit check, degree verification, and post-offer medical examination and drug test. For public safety positions, including positions based in the Police and/or Fire Department(s), the pre-employment process may also include but not be limited to a P.O.S.T. compliant background check, polygraph examination, post-offer medical examination and drug test, and post-offer psychological examination. Candidates must fill out the employment application and supplemental questions completely and accurately. Required fields and supplemental questions are noted with an asterisk (*). All other fields are optional. Applications including references to "see resume" are considered incomplete and will be disqualified. The City of Redondo Beach is an Equal Opportunity Employer. The City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodation during the selection process must notify the Human Resources Department at least five (5) business days in advance of the test date. Qualified Military Veterans are given an additional five points to a passing score for both open-competitive and promotional recruitments. Documentation of such service, such as a veteran identification card, must be provided along with the application for employment or before the conclusion of the testing process.
    $49k-61k yearly est. 8d ago
  • Dispatcher - PM Shift

    Availability Professional Staffing

    Dispatcher job in Stockton, CA

    Dispatcher Temp to Hire Compensation: $23/hr Great opportunity as a dispatcher who appreciates an alternative work schedule which works less days per week and more hours per day. Shift is 5:00 PM - 5:00AM with a rotating shift. 2 days on - 2 days off, 5 day on 5 days off. Working Mon & Tues every week, and Fri-Sun every other week. This 12 hour shift pays OT after 8 hrs/day! SUMMARY Compiles and transmits dispatching information and instructions between the central office, terminals, company terminals and trucks. Job Duties and Responsibilities Matching of drivers, products, and deliveries to best suit the needs of both the company and the customer. Change schedules, equipment and drivers to best accomplish an ever changing product demand schedule. Responsible for all deliveries on schedule for any given shift, making changes as needed when challenges arise. Exercise the authority to meet emergency situations involving substantial amounts of equipment, people, and resources. Record all information needed to enable drivers to make safe deliveries of products ordered through the automated dispatch system. Record information in the appropriate locations to ensure proper booking. Dispatch loads with constraints of D.O.T. regulations for drivers time. Promptly notify customers of any exceptions with a delivery in order to minimize future difficulties. Requirements Dispatch Experience preferred Data Entry skills Excellent Math skills Organized and reliable, team player, positive Basic knowledge of Microsoft Office Word, Excel and Outlook, Instant Messenger and basic office equipment. Knowledge of inventory software/programs
    $23 hourly 60d+ ago
  • Plumbing Dispatcher - Assistant

    Top Rank Plumbing

    Dispatcher job in Citrus Heights, CA

    Job Description At Top Rank Plumbing in Citrus Heights, CA, we know that a well-organized dispatch team is the backbone of excellent service. That's where you come in. We're looking for a full-time Plumbing Dispatcher - Assistant to manage and coordinate service calls, ensuring our technicians are where they need to be-when they need to be there. If you're highly organized, thrive in a fast-paced environment, and enjoy problem-solving, this could be the perfect hybrid role for you. Plus, you'll enjoy competitive pay of $17-$20 per hour as well as great benefits and perks like: 401(k) Company vehicle Company uniforms Opportunities for growth Flexibility Company trips ABOUT OUR COMPANY At Top Rank Plumbing, we're more than just a plumbing company - we're a close-knit team dedicated to delivering exceptional residential and commercial plumbing services. With our commitment to customer satisfaction and years of experience, we take pride in our professional, reliable, and cost-effective solutions. As a small business, we foster a flexible and supportive work environment where our employees thrive. Join us and enjoy the benefits of a competitive salary, opportunities for growth, and the stability of a fast-growing company! ABOUT THIS HYBRID ROLE Work Schedule & Location: This is a full-time, hybrid position based out of Citrus Heights, CA. We offer multiple shifts, including r, as well as evening, night, weekend, and on-call rotations. Your Typical Day: As a Plumbing Dispatcher - Assistant, your day starts by scheduling and coordinating incoming service calls, ensuring each technician is assigned based on skill set and location. You keep the dispatch board updated and forecast workloads to prepare for the days ahead. Throughout the day, you're in constant communication-dispatching technicians, answering customer inquiries, and following up on pending work. You also manage maintenance agreements, update customer records, and handle purchase orders as needed. When not actively handling dispatch, you might assist with payroll, emails, or permits to keep everything running smoothly. The Minimum Requirements to Be Considered: High school diploma or equivalent 1+ years of dispatching or customer service experience Strong communication and interpersonal skills Proficiency with computers and scheduling systems Ability to multitask, problem-solve, and stay organized in a fast-paced environment Reliable, customer-focused, and able to work independently Preferred Qualifications: Experience in the plumbing industry Familiarity with Microsoft Office and ServiceTitan Team-oriented with strong decision-making skills under pressure READY TO APPLY TO BE A PLUMBING DISPATCHER - ASSISTANT? We make it quick and easy to apply with our three-minute, mobile-friendly initial application. If you're ready to take on a key role in our team and help keep our operations running at top efficiency, apply today. We'll be in touch soon to discuss the next steps if you qualify. Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing. Job Posted by ApplicantPro
    $17-20 hourly 19d ago
  • Dispatcher Customer Service

    Cartage Xperts Co

    Dispatcher job in Elk Grove, CA

    Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job SummaryWe are seeking a professional and skilled Dispatcher to join our team. In this role, you will be responsible for helping customers with immediate action by offering best -in-class response to their requests, as well as providing direction and guidance to our drivers and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities The Dispatcher/Service Coordinator must have the ability to work in a fast-paced environment while being self motivated to provide exceptional customer service while interacting with customers by phone, directing technicians, taking inbound and making out bound calls to our client. You must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback. The ideal candidate will have exceptional memory and multi-tasking skills, including but not limited to: Answer all incoming calls before the 3rd ring Collect and document information from callers Prioritize calls according to the level of urgency Transmit information to the appropriate person or department Direct response units to appropriate location Monitor status of response team Take customer request regarding pickup or delivery Document and update customer records based on interactions in Crown or Trinium Develop and maintain a knowledge base of the evolving products and services Keep drivers advised of congestions at airline terminals and rail terminals Forward all quote requests to manager for pricing Be the liaison between the driver and fleet manager on drivers request Select specific trucks for each rout based on volume and equipment availability Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Experience in freight forwarding industry preferred Excellent typing and data entry skills Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure Positive and professional demeanor Ability to build rapport with clients Ability to problem solve and be a team player 2 years experience in dispatching preferred Must be able to pass drug screening and background check Must be able to work in the USA WELCOME TO CARTAGE XPERTS We are U.S Customs Bonded Carrier who is TSA compliant and also a proud member of The United States Customs Trade Partnership Against Terrorism also known as C-TPAT. Cartage Xperts Life Science works diligently to safe guard the products that are transported while ensuring the integrity of the shipment is kept at all times while offering full visibility and security control methods for critical healthcare shipments, regardless the day and time that we are called in to duty, we always have one person in mind, the patient.
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Security Dispatcher - All Shifts, up to 20 hrs. a week (Security)

    Delta Protective Services

    Dispatcher job in Stockton, CA

    Do You Have What It Takes To Join Our Team? You're a friendly professional who is trustworthy, honest and on-time. You'll embrace our unique company culture and be ready to take the initiative because you're organized, trainable and know what it takes to achieve exceptional results. You've got a can-do attitude, reliable transportation and a working smart phone so you can go anywhere at any time to protect people, property & peace of mind. You are observant and keeping people safe is your thing. You'll only accept the best from yourself and you know that being flexible is what success demands. You're a self-starter that works well alone or as part of a team. You're passionate, motivated and above all, ready to push yourself to achieve more. If you believe we just described you then we invite you to apply! Delta Protective Services isn't for everyone and we're OK with that. We are looking for security professionals that have a passion for protecting people, property and peace of mind. You'll be expected to push yourself and live up to our core values of Excellence, Accountability, Commitment & Honesty every day. At Delta Protective Services We Create Safe Communities and this vision drives everything we do. Job Skills / Requirements Security Dispatcher Shifts: All Shifts - must be able to work days, swing, graveyards, weekends, and holidays (this schedule varies each week) Up to 20 Hours a Week ***WORKING WEEKENDS IS REQUIRED*** You are available weekends, like people and appreciate a fast paced, challenging work environment. You are always polite, professional and courteous and have a guard card. This position is in an office environment where your main responsibilities are talking to people in person, on the phone and via email / text. You'll sometimes be called upon to work overtime and you're experienced using a computer. Objective: Dispatch officers shall provide excellent customer service to clients and employees. You will provide in-house support to supervisors & managers and act as the receptionist. You will also use a computer to monitor employee activity, use multi-line phone system, email and other common computer programs. Responsibilities: · Monitor the safety of security officers in the field. · Quickly & accurately pass messages. · Customer Service in person, over the phone and online. · Quality Control via web-based applications. In addition to the above you must complete other job-related functions as they may arise from time to time. Skills Required: You must speak confidently and professionally in person, over the phone & in written communication like email & reports. Strong organizational skills and time management is required. You must be a self-starter and take projects from start to finish unsupervised. You must work well with others as part of a team. Experience using common computer programs and office equipment is required. Proficiency with mobile devices and apps are required. Requirements: • Have a valid California Guard Card. • Be drug-free. • Have reliable transportation. • Administrative office experience with computer databases and systems Schedule: Delta Protective Services is proud of our in-house 24/7/365 dispatch center. You'll work as an hourly employee in an office environment. Working weekends is required and may be directed to work additional hours at the direction of a supervisor or manager. Benefits: • Health Care • Paid Sick Time • FREE BSIS Guard Card continuing education training for employees - $473.00 value! • .25¢ per hour uniform reimbursement • Weekly Pay Education Requirements (All) High School Diploma or Equivalent Certification Requirements (All) California Guard Card Powers to Arrest & Appropriate Use of Force Additional Information / Benefits No Guard Card? Please apply once you have your Guard Card. We do not offer Guard Card courses at the present time. FREE BSIS required continuing education training for employees - $473.00 value! .25¢ per hour uniform reimbursement .25¢ per hour cell phone reimbursement $1.00 per hour training Reimbursement Weekly Pay 401k Retirement Benefits: Medical Insurance, Paid Sick Days, Paid Holidays, 401K/403b Plan, • FREE BSIS Guard Card continuing education training for employees - $473.00 value! • .25¢ per hour uniform reimbursement • Weekly Pay This is a Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends, Holidays. Number of Openings for this position: 1
    $31k-41k yearly est. 6d ago
  • Scheduler/ Call Taker

    Transdevna

    Dispatcher job in Antioch, CA

    Scheduler/Call Taker Transdev in Antioch, CA is hiring a Scheduler/Call Taker to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Competitive compensation package of a minimum $17.50 per hour Benefits include: + Vacation: 2 to 4 weeks based on years of service + Sick days: 40 hours of sick days + Holidays: 12 days; 8 standard and 4 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verify "No Shows" with customers. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Must be able to work shifts or flexible work schedules as needed. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************. Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 774 Pay Group: DVF Cost Center: 55802 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $17.5 hourly 14d ago
  • PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL

    State of California 4.5company rating

    Dispatcher job in Sacramento, CA

    Participating in the development and design of training curriculum, as well as appropriate training materials, manuals, guides, and other resources for the Public Safety Dispatcher Basic Course (PSDBC) Modules A and B, and Communications Training Officer Course (CTOC). * Presenting lecture and hands-on training to newly-hired and incumbent Public Safety Dispatchers and Public Safety Operators. * Monitoring trainee progress and preparing daily observation reports. * Participating in research and analysis of new training information. * Participating in the evaluation of Communications Training Program, PSDBC, and CTOC effectiveness. * Working at local communications centers to retain perishable skills. * Work overtime at communications centers to supplement staff dependent on command to command agreements. * Provide classroom instruction to other departmental personnel; including but not limited to: Cadets, Guest Users, Allied Agencies, and field personnel. * Two to four-year commitment. You will find additional information about the job in the Duty Statement. Working Conditions Works well in confined workspace and with prolonged periods of sitting and/or standing. Performs effectively presenting an instructing in front of a classroom of students, and works well under stress and time constraints. This position is considered an administrative assignment; consequently, only current CHP Public Safety Dispatcher will be expected to meet the minimum 24 months duration of the assignment, and the normal maximum duration of 48 months in accordance with General Order (G. 0.) 10.6, Field and Headquarters Assignments and Transfers Nonuniformed Employees. Extensions of Administrative Assignments may be granted. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501144 Position #(s): 388-048-1663-005 Working Title: Public Safety Dispatcher Classification: PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL $5,307.00 - $7,306.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Riverside County Telework: In Office Job Type: Permanent, Full Time Department Information California Highway Patrol Communications Centers Support Section 16791 Davis Avenue #104A, Riverside, CA 92518 The mission of the California Highway Patrol (CHP) is to provide the highest level of Safety, Service, and Security. The CHP offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future. Department Website: ********************** Special Requirements * The position(s) require(s) a Drug Screening be passed prior to being hired. * The position(s) require(s) a Background Investigation be cleared prior to being hired. * The position(s) require(s) Medical Clearance prior to being hired. This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: ****************************************************************************** Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent. * Applicants selected for interview will be required to provide a 20 minute oral presentation during the interview process. * Questions regarding the contents of this Communications Network message may be directed to PSDS II Jill James at **************. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/19/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California Highway Patrol 052/Selection Standards and Examinations Attn: Naoka Iwaya P.O. Box 942898 Sacramento, CA 94298-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California Highway Patrol 052/Selection Standards and Examinations Classification and Hiring 601 North 7th Street Sacramento, CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Criminal Record Supplemental Questionnaire Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * On-the-job training and/or teaching experience. * Exceptional interpersonal skills. * Ability to work well in a small team environment. * Excellent oral and written communications skills. * Excellent time management. * Ability to travel. Benefits This location offers free parking, electric vehicle charging stations, an on-site cafeteria, gym, an ATM, and is close to many shops and restaurants. The Public Safety Dispatcher Instructor will receive training pay in this administrative assignment position. Public Safety Dispatchers are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans. For more information visit: *********************************** Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************** Human Resources Contact: Naoka Iwaya ************** Hiring Unit Contact: Jill James ************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Equal Opportunity & Access Section ************** *************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Submission Requirements Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-501144) and/or position number 388-048-1663-005 on the application. It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time. Other Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. **************************************************************** Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
    $37k-53k yearly est. 4d ago
  • Sheriff's Public Safety Dispatcher I

    El Dorado County (Ca 4.6company rating

    Dispatcher job in Placerville, CA

    THE EL DORADO COUNTY SHERIFF'S OFFICE The El Dorado County Sheriff's Office is dedicated to providing exceptional public service in alignment with the Sheriff's Office Mission and Vision, taking a modern approach to the traditional services of law enforcement, fostering leadership and employee development, and remaining faithful and responsive to the communities we serve. THE OPPORTUNITY Sheriff's Public Safety Dispatchers have the opportunity to serve their communities in a unique way; following the Sheriff's Vision of Total Care and connecting services to citizens in their time of need. Public Safety Dispatchers are assigned to the Public Safety Facility in Placerville, CA and have the opportunity to serve as Communication Training Officers and Tactical Dispatchers. Check out our website, ******** EDSO.org for more information! The selected candidate will have the opportunity to: * Receive, analyze and evaluate 911, emergency and business calls, and other public utility service calls; transfers calls to appropriate parties or creates a law enforcement call for service. * Operates multi-channel radio systems, monitors other communication channels, while maintaining radio traffic on main channels. * Responds to law enforcement-initiated radio traffic and request and relays information to law enforcement units. * Operates computer equipment to access local, state and federal criminal justice information systems; operates communication systems to transmit and receive information with allied law enforcement agencies. For a full description of duties and responsibilities, please review the job description here. Sheriff's Personnel Unit will assess your application to determine if you are minimally qualified using the following recommendations. Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Public Safety Dispatch I: Experience: Equivalent to graduation from high school; AND One (1) year of public contact and/or non-emergency dispatching experience. Click here to view the minimum qualifications for Sheriff's Public Safety Dispatcher I/II, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Miah Linson in the Sheriff's Personnel Unit at ****************. RECRUITMENT PROCESS The Sheriff's Personnel Unit will screen all applications to identify qualified candidates. Those applicants who meet the minimum requirements for this position will be required to complete a pre-investigative questionnaire. Based on the information provided, applicants may be disqualified based on criteria set forth in Part 7, Section 706.1 of the County of El Dorado Personnel Rules and in conjunction with Sheriff's Selection Policy 1000. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Please refer to Sheriff's Policy 1000 - Selection Standards for more information regarding disqualifying events in an applicants background. CritiCall Computer Exam (Weighted 100%): The CritiCall exam will be utilized to determine an applicant's ranking and placement on the eligibility list. The examination has been tentatively scheduled for January 15th - January 18th, 2026. If it is determined that you meet the minimum qualifications and are therefore eligible to participate, you will be notified by email prior to the examination. If you have taken this examination within twelve (12) months prior to the scheduled date of the examination, you may elect to transfer that examination score or sit for the examination again; you must contact Sheriff's Personnel prior to the scheduled exam date to request that your previous score be transferred. Attend an in-person Q&A Information Session hosted at the Sheriff's Office to learn more about being a Dispatcher. Applicants who pass the CritiCall examination will be invited to the information session, tentatively scheduled for January 22nd, 2026 at 6:30pm. While attendance is optional, it is strongly encouraged for candidates to attend to understand what the position entails. This will provide you with an opportunity to receive a realistic overview of the position to ensure this is the right position and agency for you. There will be no makeup sessions offered. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The El Dorado County Sheriff's Office is recruiting applicants for Sheriff's Public Safety Dispatcher I. This recruitment will establish a list for the purpose of filling current and future full time and extra help vacancies. We currently have the following vacancies: Multiple full time and extra help vacancies located in Placerville, CA. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Prior to conditional job offer, candidates will undergo a thorough background investigation. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs, a positive test may result in revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: * 40 miles from Downtown Sacramento * 50 miles from Sacramento Airport * 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: * Hiking, Camping, Fishing, Boating, and Watersports * Skiing and Snowboarding * Live Music and Music Festivals * Local Craft Breweries and Wineries * El Dorado County Fair * Placerville Speedway * Farm to Fork Restaurants * Local Shopping Gems CHECK OUT OUR VIDEO TO LEARN MORE The County of El Dorado participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States. Learn more: * E-Verify Notice of Participation(Download PDF reader) * Right to Work(Download PDF reader)
    $37k-49k yearly est. Easy Apply 3d ago
  • Public Safety Dispatcher I

    City of Vacaville (Ca 4.1company rating

    Dispatcher job in Vacaville, CA

    ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package. Contribute to our vibrant community and join our team! Please see our Police Department recruitment website for more information! The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as a Public Safety Dispatcher I. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months. The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity. Public Safety Dispatcher I Salary Range: $79,803.50 - $97,001.39/annually 2% COLA scheduled for 11/01/2026 Working for the City of Vacaville comes with an excellent benefits package, including: * Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available * Vision and Dental Insurancemonthly premiums covered 100% by the City * Holiday Pay at 5.38% of base salary * Tuition reimbursement up to a maximum of $2,200 per fiscal year * California Peace Officers Standards and Training (POST) - Intermediate Certificate Pay - $3,000 per year * California Peace Officers Standards and Training (POST) - Advanced Certificate Pay - $6,000 per year * California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account See our generous Benefits Summary page for more detailed information. For a complete job description, visit our website at*********************** ABOUT YOU The Ideal Public Safety Dispatcher Candidate: The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills. Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include: * Receiving and responding to both routine and emergency calls * Evaluating requests to determine priority level and type of response required * Determining the location and nature of emergency and non-emergency calls for service * Referring callers to the appropriate agency or resource * Providing general information to the public * Operating a computer-aided dispatch (CAD) system and law enforcement records system and conducting inquiries using various criminal justice databases * Dispatching and coordinating responses for multiple units simultaneously * Operating a multi-channel radio console supporting Police, Fire and other emergency services EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: High school diploma or equivalent. Experience:One year of increasingly responsible experience in a work environment with frequent interruptions, which includes a high degree of customer service. Some clerical or administrative experience in a fast-paced environment that involves the use of phones and a computer while working with the public is desirable. Some work experience in a public safety agency is also desirable. License or Certificate: A POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) T-score of 50 or above is highly desirable. * Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months, if you possess one. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (*********************** or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at **************** Successful completion of the California Peace Officers Standards and Training (POST) Public Safety Dispatchers Basic Course and the Emergency Medical Dispatch (EMD) certificate program is required within 12 months of hire. Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays. All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process. ABOUT EVERYTHING ELSE This recruitment is currently open and continuous, but may close without further notice at any time. Interested candidates are encouraged to apply and submit applicable documents as soon as possible. A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment. Applicants are encouraged to apply online at***********************. Application packets may also be requested in person at the Human Resources Department or by calling **************.Cover letters and resumes are encouraged asa supplement but cannotbe accepted in lieu of a completed application packet. IMPORTANT:Contact with applicants will primarily occur via email. Please ensure that your application indicates a valid email address that you check regularly. The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam. For ADA information and other Frequently Asked Questions, please clickhere.
    $79.8k-97k yearly 3d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Arden-Arcade, CA?

The average dispatcher in Arden-Arcade, CA earns between $29,000 and $55,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Arden-Arcade, CA

$40,000

What are the biggest employers of Dispatchers in Arden-Arcade, CA?

The biggest employers of Dispatchers in Arden-Arcade, CA are:
  1. City of Sacramento
  2. Forward Air
  3. ACCO Engineered Systems Inc
  4. EquipmentShare
  5. Forward
  6. EMCOR Group
  7. NORCAL Ambulance
  8. Robert Half
  9. Coolsys
  10. Insight Global
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