Dispatcher jobs in Mercer Island, WA

Job DescriptionSalary: $25 - $32 Hourly DOE Dispatcher Ad- Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain a customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers apprised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. Opportunity for growth. Required Qualifications: Strong computer proficiency Project management, scheduling or similar experience preferred Geographical knowledge of service area strongly preferred Knowledge of industry is recommended but not required Management or supervisory experience preferred Familiarity with the use of Service Titan dispatching software helpful, but not required. Day & Nite Benefits Medical, dental and vision benefits 401k program Paid vacation Time 4 day work week Other benefits Job Type: Full-time Pay: $25.00 to $32.00 per hour depending on experience

Job Description About TransWest: We move people. We help them get to work, school, or play. From A to B, and everything in between. By shuttle, bus, charter or valet, we find creative ways to move people, business, and communities forward. We partner with some of the world's leading companies to create personalized transportation systems and hospitality experiences. We go above and beyond to remove stress in all interactions and make things a little easier for all we serve. The Dispatcher monitors and oversees day-to-day vehicle operations and monitors all ‘in service' TransWest vehicles, ensuring they are on time and on route. With an ability to problem solve and act quickly, the Dispatcher will create solutions in the moment and be the point of contact for drivers and supervisors via phone and email communications regarding issues, shuttle delays, rerouting, accidents, late departures and more to ensure operations are kept on track to meet our service requirements. Compensation: $25.00 - $28.00 / Hour Annual Discretionary Bonus Program Benefits: Medical, Dental, Vision & Life Insurance 401k with matching Annual pay raises Holiday pay Paid Time Off- up to 72 hours per year with increasing amounts based on your years of service Responsibilities: Monitor vehicles and routes on our dispatch monitors and quickly react to changes and issues. Ensure dispatch programs (TripShot, Samsara, other) are accurate including vehicle, driver and route assignments. Update and/or create new routes as needed. Monitor Samsara Data pertaining to driver check-ins and check-outs (pre-& post trips), geo-fencing, driver registration and when needed support Fleet Manager on non-reporting units. Manage WIFI uptime and resetting through online portal. Proactively communicate to clients as needed via push notifications, emails and phone calls. Communicate with Managers/Supervisors on delays, driver and vehicle issues, late check- ins, late routes and other information critical to service success. Monitor client email inboxes and reply to emails as needed. Assist with lost and found items. Be the point of contact to answer dispatch phones pertaining to shuttle issues / delays. Create and monitor on-time performance and recommend route changes to improve service. Create and pull reports from TripShot and Samsara that help measure our success. Communicate with clients as needed via email and telephone to address inquiries, provide updates, and ensure high-quality service. Other duties as assigned. Requirements: Must be at least 21 years of age Previous dispatch experience required Experience with TripShot, Samsara or other dispatching software preferred Detail-oriented w/strong problem-solving and troubleshooting skills Prioritization while multi-tasking under pressure and within short time constraints Exceptional written and verbal communication skills, as well as organizational and interpersonal abilities Able to work independently and professionally with all levels of the organization. TransWest Culture: Come join our close-knit team. We enjoy having summer BBQ's, holiday parties, games, contests and so much more at our bus yards and in the office. Our Commitment to Diversity, Equity, Inclusion, and Belonging: At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.

Transdev in Everett WA, is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. 24-hour dispatcher operation 365/7 days a week 2300 Kasch Park Rd. Everett WA 98204 ************** Application Deadline: January 4, 2025, or until the position has been filled. Transdev is proud to offer: * Competitive compensation package of minimum $33.69 - Maximum $38.52 Benefits include: * Vacation: minimum of one (1) week. * Sick days: per union contract * Holidays: per union contract * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: * Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. * Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. * Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services. * Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. * Other duties as required. Qualifications: * High School Diploma or GED; Technical Degree preferred. * 3-5 years' experience dispatching. * Excellent verbal, interpersonal and customer service skills. * Problem solving and analytical skills. * Must be able to work shifts or flexible work schedules as needed. * Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. * Please include a resume when applying Physical Requirements: The essential functions of this position require the ability to: * Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces * Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level * Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please *************************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at******************** watch an overview video at******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdevis an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6909 Pay Group: UD5 Cost Center: 57230 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.

Job DescriptionJob Overview:Are you a master of multitasking with a knack for communication? Do you thrive in fast-paced environments where every second counts? Join Bee's as a Dispatcher for the Plumbing department and play a crucial role in ensuring our customers' homes are serviced promptly. As a Dispatcher, you will serve as the central communication hub between our customers, field technicians, and various departments within the business operations team. Work Schedule:We ask for open availability between Monday-Friday: 6:00 am - 8:30 pm, Saturday & Sunday: 7:00 am - 8:00 pm Key Responsibilities: Coordinating Service Requests: Efficiently schedule and dispatch service calls to field technicians. Communication Point: Act as the main point of contact for field teams, customers, and management. Problem-solving: Address customer inquiries and resolve issues promptly to ensure customer satisfaction. Monitor and Adjust Schedules: Monitor schedules closely and make real-time adjustments to optimize operations. Record-Keeping: Maintain accurate records of service requests, schedules, and any incidents, via Service Titan. Emergency Response: Coordinate emergency response efforts when necessary. Resource Allocation: Ensure efficient allocation of resources to meet operational demands. Collaboration: Work closely with other departments to streamline processes and improve service delivery. Qualifications: 2+ years of dispatching experience. Call center experience is highly preferred. HVAC, Plumbing, Electrical, or other service-based industry experience is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Proficiency in basic computer applications and call center software. Service Titan experience is a plus. Benefits: Health insurance: Comprehensive medical, dental, and vision coverage. Retirement plan: 401(k) with company match. Paid time off: Generous vacation, holidays, and sick leave. Training and development: Ongoing opportunities for professional growth and advancement. Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction. #BEE Pay Range$24-$27 USD About Bee's Plumbing and Heating: At Bee's Plumbing and Heating, we are your gateway to a rewarding career in the home services industry! We are proud to be a leading provider of Plumbing services, sewer solutions, and home heating improvements. We believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits. We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act. Bee's Privacy Policy

Job DescriptionDispatcher Seattle, WA 98104 (4 blocks from King Street Light Rail) $23/hr | Three open schedules Tues-Sat | 8:00am-4:30pm Thurs-Mon | 7:00am-3:30pm Sun-Thurs | 1:00pm-9:30pm Two weeks paid training 5-panel drug test & background check required (includes THC) OverviewThe Dispatcher manages day-to-day route operations for ADA-certified customers, ensuring safe, timely, and cost-effective service. This role requires strong communication with drivers and clients, and the ability to monitor operations while maintaining quality and morale. Key Responsibilities Take client calls and communicate service issues to drivers and managers Monitor radio, telephone, and on-road service for quality assurance Track driver sign-ins/outs and daily route performance Assign trips to drivers to ensure equitable distribution across routes Monitor daily system performance and participate in operational analysis Support positive employee morale and customer service Perform additional duties as assigned Qualifications Required: 2 years of customer service experience 1 year dispatch experience High school diploma or equivalent Ability to handle multiple tasks and maintain composure in a fast-paced environment Strong professional phone manner and high customer service commitment Preferred: Experience with Trapeze software #SEAWA

California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco. Position Summary: Responsible for scheduling deliveries to the Costco warehouses. Conveys pertinent information to drivers and depot personnel. For additional information about pay ranges, click here. We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.

The first consideration and/or preference is with current Washington State Ferries OPEIU members. About WSDOT The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, leads an award-winning Active Transportation Plan, holds the record for the world's widest tunneling project, and operates the largest ferry system in the nation! Washington State Ferries (WSF) is an essential part of Washington's transportation network. Every year, we carry nearly 20 million passengers across Puget Sound and the San Juan Islands on more than 400 sailings a day. Our dedicated teams with over 2,100 people work together to serve our communities and shape the future of ferry travel. The Opportunity WSDOT is currently seeking a dependable, service-oriented Relief Dispatcher to help ensure our vessels remain safely and reliably staffed every day. This role ensures reliable ferry operations by providing both scheduled and unscheduled relief for Dispatchers and Dispatch Coordinators, performing all Dispatcher duties and occasionally higher-level tasks when needed. Working under general direction, the Relief Dispatcher manages daily and long-term scheduling, responds to employee relief requests, maintains accurate documentation, and ensures minimum crewing requirements are consistently met. The position also supports fleet operations by coordinating essential deliveries such as fuel, lube oil, and bilge pump services. Through responsive service, teamwork, and a focus on operational continuity, the Relief Dispatcher helps uphold WSF's core values and maintain a safe, dependable, and well-coordinated system. As we navigate a once-in-a-generation transformation to decarbonize our system - guided by our core values Serve, Respect, Trust, Grow Navigate- and bold strategic priorities Service Excellence, Improved Communication and Empowered People - there's never been a more meaningful time to come aboard at Washington State Ferries. What to Expect Uphold WSF's strategic priorities (Service Excellence, Improved Communication, and Empowered People) and values (Serve, Grow, Trust, Respect, and Navigate), ensuring they are embedded in WSF's culture through leadership actions Among the varied range of responsibilities held within this role, you/the Relief Dispatcher will: * Dispatch licensed and unlicensed deck and engine room personnel in full compliance with ISM standards, WSF policies, USCG requirements, and all applicable labor agreements, including receiving and filling relief requests, assigning qualified personnel, and entering updates into the WSF Dispatching System. * Communicate with personnel regarding work assignments and schedules through phone, email, and other methods; provide clarification, document communications, and escalate inquiries when needed. * Maintain communication channels between operations and fleet personnel; coordinate with the Watch Center, management, and vessel crews regarding unexpected events, sea trials, boat moves, inspections, and emergencies. * Maintain employee documentation within the WSF Dispatching System by collecting required records, auditing accuracy, updating status, and arranging removals from vessels when documentation is not current. * Forecast and coordinate operational needs such as fuel, lube oil, and bilge pump services; schedule and communicate with vendors, vessel crews, and terminal personnel; and maintain related records. * Create on-call lists and schedules based on vessel complement needs and applicable USCG and labor agreement requirements; assist Bid Administrators and Dispatch Coordinators with bid processes and scheduling adjustments. * Perform long-term scheduling by forecasting labor needs, assigning relief personnel, creating and distributing schedules, maintaining leave records, tracking employee qualifications, and updating the WSF Dispatching System. * Prepare reports and dispatch metrics, assist with auditing personnel pay orders, participate in meetings on labor and operational topics, and perform other duties as assigned. * Uphold WSF's strategic priorities (Service Excellence, Improved Communication, and Empowered People) and values (Serve, Grow, Trust, Respect, and Navigate), ensuring they are embedded in WSF's culture through leadership Qualifications To be considered for this opportunity, the following are required: * Operational Expertise: Demonstrates a thorough understanding of vessel operations, crew scheduling, and dispatching principles to ensure staffing meets operational and regulatory requirements. * Analytical and Problem-Solving Skills: Ability to assess staffing needs, anticipate challenges, and develop effective scheduling solutions within established guidelines and labor agreements. * Communication and Collaboration: Communicates clearly and respectfully with vessel personnel, management, and labor representatives, both verbally and in writing, to coordinate relief assignments and resolve scheduling matters. * Customer and Service Orientation: Demonstrates a willingness to take action to meet the needs of others. Provides responsive, professional, and courteous service to employees and partners, reflecting WSF's values of Serve, Grow, Trust, Respect, and Navigate. Technical Proficiency: Uses computer systems and applications effectively, including the Microsoft Office Suite (Word, Excel, Outlook) and specialized dispatch or scheduling software. * Time Management and Organization: Manages multiple priorities efficiently and meets deadlines in a dynamic and fast-paced environment. * Confidentiality and Professional Judgment: Maintains composure and discretion while managing sensitive personnel information and making time-critical decisions. * Regulatory and Contractual Knowledge: Interprets and applies collective bargaining agreements, U.S. Coast Guard (USCG) regulations, and WSF policies consistently and accurately. * Growth Mindset - Actively demonstrates a commitment to learning and growth. It is preferred that qualified candidates also have: * Maritime and Transportation Knowledge: Familiarity with maritime or transportation operations, including relevant terminology, vessel requirements, and safety protocols. * Labor Relations Awareness: Experience interpreting and applying provisions of collective bargaining agreements in scheduling or personnel management contexts. * Regulatory Familiarity: Working knowledge of ISM Code, USCG regulations, WSF operational policies, and related compliance requirements. * Advanced Scheduling and Dispatching Skills: Demonstrated ability to develop and manage complex work schedules that support continuous ferry service operations. Important Notes * The first consideration and/or preference is with current Washington State Ferries OPEIU members * The candidate must be able to work a varying relief schedule, including early morning shifts and late evenings, and demonstrate the flexibility needed to meet operational needs and contractual deadlines. * In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28of the Washington Administrative Code. * WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit ************* Why WSDOT * Work-Life Balance - We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals' lifestyle. * Paid Leave - In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year! * Tuition Assistance - Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness. * Plan For Your Future - WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information. Check out this video to learn more: Why WSDOT? How to Apply Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible. In order to be considered for this opportunity, please include the following with your online application: * An attached Resume outlining (in reverse chronological order) your experience to date. * An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role. * Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the "References" section of the online application; does not require an additional attachment. Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity. WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter. WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit ************* Contact Us For inquiries about this posting, you may contact the assigned Recruiter at ************************. Please be sure to reference 25DOT-WSF-A0506 in the subject line.

Job DescriptionDispatcher - Electrical ServicesWho We Are Founded in 2006, we are a family-owned and operated business proudly serving our community with dependable, high-quality electrical services. Our success comes from the loyalty of our customers-people who trust us for everything from rewiring and remodeling to routine electrical needs. Their continued support drives us to deliver excellence every day, and we take pride in being the team they return to time and time again. We are looking for a skilled and service-focused Dispatcher to join our team in our Milton office. In this role, you will be the central hub of communication-supporting technicians, assisting customers, and ensuring our operations flow smoothly from start to finish. What You'll Do Real-Time Scheduling Manage and adjust daily schedules to meet customer needs and maximize technician productivity. Technician Routing Route technicians efficiently based on skill set, location, job priority, and schedule changes. Customer Communication Answer incoming calls, provide service updates, confirm appointments, and maintain a friendly, professional tone with every interaction. Ongoing Updates Keep both technicians and customers informed throughout the day with clear, timely updates regarding job status, ETAs, delays, or changes. Operational Coordination Track job progress, anticipate conflicts, and proactively resolve scheduling challenges to keep the day running smoothly. What Makes You a Great Fit We place a high value on cultural fit, and the right candidate embodies: Integrity - You do what's right, follow through on commitments, and earn trust from both customers and team members. Strong Communication Style - Clear, confident, and compassionate communication is your strength. Reliability - You are consistent, punctual, and dependable-someone the team can count on. Team Alignment - You work collaboratively and contribute positively to a fast-paced, service-driven environment. Qualifications Experience in dispatching, scheduling, customer service, or a related field (experience in the electrical or home services industry is a plus). Strong multitasking and organizational abilities. Ability to stay calm under pressure and pivot quickly when plans change. Proficient with dispatching or scheduling software (training provided). Excellent phone etiquette and customer service skills. What's In It for You Competitive wages Full benefits, including health, dental, vision, retirement, and life/disability insurance Paid time off (PTO) Year-round stability - we stay busy, so you never have to worry about inconsistent hours Growth potential - this role has a clear path to becoming a team leader Continual training & education to support your professional development

Job DescriptionDispatcherDispatch/scheduler responsibilities may include:o Coordinating the transportation needs of riders with the vehicles in serviceo Following the ride booking policyo Monitoring late trips and proactively reassigning trips to maintain on-time performanceo Assisting passengers with trip changes or trip requests including same day ride requestso Handling emergency situationso Routing driver's work hours, downtime and lunch breakso Summarizing statistical data including number of rides provided to rider by type, by hour, service hours, mileage, etc.o Keeping track of no-showso Keeping accurate vehicle maintenance logs including necessary record keepingo Vehicle assignments including updates to affected driverso Arranging for vehicle service including driving vehicles to/from maintenance as neededo Providing timely reports to management as requested and recurring reports as required by the business Other duties as required.To accomplish these duties, the dispatcher must have the following knowledge and skills:o Good knowledge of the service areao Ability to handle large amounts of datao Ability to remain calm during an emergency and to follow any company procedures/policies created for the situationo Good organizational skillso Ability to work with many different types of peopleo Pleasant and articulate voiceo Friendly team playero Ability to sit for long periods of timeo Accurate typing skills and the ability to proofread worko Ability to work with complex computer programso Exhibit support of the company and its policies and practices SVT currently employs five dispatchers and our office hours are 7 days a week between the hours of 6:00 AM - 9:30 PM. E04JI800g3fh 401i6n2

Job Details Kirkland, WA None $18.00 - $21.00 Hourly None DispatcherDescription Join Augment and Help Keep America's Waste Trucks Moving At Augment Human Resource Services, we provide high-volume staffing solutions for the waste, recycling, and environmental services industry. Our people power the daily operations that keep neighborhoods clean and communities running. We're hiring a Dispatcher to coordinate daily route operations for drivers servicing residential, commercial, and industrial waste accounts. In this critical role, you'll be the communication hub between drivers, supervisors, and customers-making sure service runs safely, efficiently, and on time. What You'll Do As a Dispatcher, you'll play a vital role in managing the logistics behind waste collection. You'll schedule drivers, monitor routes, respond to issues in real-time, and support both field operations and customer service teams. Key Responsibilities: Dispatch drivers to assigned routes and monitor real-time progress to ensure service completion. Adjust schedules and routes as needed to accommodate staffing levels, equipment availability, and service priorities. Act as the main point of contact for drivers throughout the day; communicate route changes, delays, or safety concerns. Track and input route data into dispatching systems or software. Respond to service inquiries, customer complaints, or missed pickups by coordinating corrective action with drivers and supervisors. Maintain accurate logs of driver hours, service incidents, and daily activities. Communicate with maintenance and operations teams regarding equipment status or breakdowns. Ensure compliance with DOT regulations and company safety policies Qualifications What You Bring to the Table Experience: 1+ year of experience in dispatch, routing, or logistics preferred-waste industry experience is a strong plus. Skills: Strong communication and coordination skills. Ability to multi-task and work in a fast-paced environment. Familiar with dispatching software, GPS tracking tools, or routing platforms. Problem-solving mindset and ability to make decisions under pressure. Requirements: High school diploma or GED required. Must pass a background check and drug screen. Bilingual (English/Spanish) a plus but not required. Why Work with Augment? Weekly pay and consistent full-time hours Work with nationally recognized waste & recycling companies Career growth in a stable, essential industry Hands-on support from a dedicated staffing team Help keep critical services running in your community Apply Now - Be the Voice Behind the Fleet If you're organized, quick-thinking, and ready to take charge of the day-to-day operations that keep waste moving, Augment wants you on our team. Apply today to get started.

We are looking for a skilled Dispatcher to join our growing team at RUI and The Arcticom Group. The Dispatcher position is a very important link in our communication amongst the many moving parts. Ultimately responsible for our overall customer satisfaction; the dispatcher communicates with customers, suppliers, technicians, and many more, as well as coordinates the repair and maintenance functions with our field technicians, regardless of their location. Position Summary: * The Dispatcher acts as a communication point for urgent and non-urgent calls, receiving requests, transmitting messages, and tracking technicians. * The Dispatcher must be primarily an excellent communicator and able to remain calm and composed, especially in urgent situations. He or she must be able to multi-task, act, and execute inquiries with very little supervision. * The intent of dispatch is to enable different parties to communicate well, ensuring accurate and timely transmission of information. Essential functions: * Get to know the technicians, their personalities, abilities, and professionalism to ensure we send the right people. Communicate with all levels of organization, as necessary. * Take calls and Dispatch technicians to calls. * Dispatch occurs via email as well, both urgent and non-urgent, based on the customer's communication preference. Customer enters issue into their system and the email notifies the dispatcher, who then needs to log in to that customer's portal and "accept" the work order. * Dispatcher creates the job in current software, assigns to the appropriate technician, technician receives notification of job via handheld device. * Dispatcher to follow-up and ensure tech syncs the information back to main office regularly. * Dispatcher is responsible for calling back customer and setting expectations on technician ETA. * Responsible for providing technicians with PO's and processing vendor invoices into system accurately. * Purchase items for techs when vendor requires credit card purchasing. * Maintain the on-call schedule through technician feedback and distribute per union guidelines and timing. * Follow-up daily, on previous day's after-hour correspondence (emails, texts, emergencies, concerns, questions). * Support the technicians in the field by being a central hub of information: i.e., vendor issues, refrigerant leaks, parts ordering, repair of tech equipment, talk them through how to use a tablet, phone, or handheld communication device, coordinate contact with IT to reset technician functions, as needed. * Set up and introduce new technicians via software and systems, procedures, and expectations. * Set up new customers in software as a new customer (or a new location) for all states. * Companywide liaison with the Construction Team when technicians are needed on a project. * Provide credit apps for new customers and pass to accounting for approval. * Coordinate with technicians and assist with job quoting with appropriate markups. * Send out weekly incomplete reports to technicians, go through every service call we make and ensure its closed in timely fashion, not stuck on parts hold, follow-up, or incomplete beyond customer billing expectations. Knowledge, Skills, and Abilities: * Communication Skills: You will be listening and speaking to people via phone, often in some state of distress. Your ability to listen, speak plainly and communicate effectively will be necessary. * Ability to Multitask: Dispatchers often are moving a lot of people around at the same time, tracking their movements and keeping tabs on what they need. * Problem-Solving Skills: You will need to be able to prioritize the most important situations and think quickly on your feet. Ability to think on your feet and differentiate levels of emergencies. * Ability: will need empathy and compassion, and the ability to keep calm in distressing situations. * Attention to detail. * Intermediate computer skills. * Ability to communicate with Technicians in the field to get the information to/from techs and customers. * Use discretion when conveying information from conversations with other technicians and customers. * Get details on the issue when taking the call - investigative skills/interview skills. * Keep the "Remember that the customer is always right" attitude when dealing with both inside and outside customers. * Ability to function and maintain a sense of calm demeanor in a high-pace, high-stress environment. * Knowledge of area/land local geography is highly helpful. Work environment: This job operates in an office environment. This role routinely uses standard office equipment such as computers, multi-line phones (and headset), scanners, photocopier, fax, cell phone, and filing cabinets. Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands, handle or feel; and reach with hands and arms, as well as view a computer monitor with near-field vision. This position requires the ability to occasionally lift office products and supplies, up to 40 pounds. Required education -High School education required or equivalent. Familiarity with MS Office applications is required. Required experience- Minimum 2+ years of Dispatch Experience in a fast-paced environment. Please note: The Arcticom Group conducts pre-employment drug testing, as well as a full background check and motor vehicle records report on each candidate before they are cleared for active duty. EEO statement: The Arcticom Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Who we are You're the best and you want to join a team that appreciates you, where you can create your own opportunities. We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in the south sound community. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why we need you Because we offer top of the line products and services, we need a top of the line Dispatcher who genuinely cares about the customer and look at this opportunity as not just a job but a career. The big task You will evaluate customer calls and match the right technician to every job. Key sub tasks • Learn the business and learn how to prioritize the most urgent customer calls. • Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field. • Record and report the service calls. • Participate in training so that you grow and develop as a professional. • Update customers throughout the day on the technician's progress. Skills and experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What we offer • Our top performers are among the highest paid in the South Sound. • Medical Insurance -- we pay 100% of your insurance premiums for health, dental, & vision • The newest technology in the industry • 401k Plan • A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Capital. Learn more about us If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Capital Heating & Cooling by visiting ********************************* When you're ready, please follow the directions to apply for this position. Equal Opportunity Employer

Job DescriptionSalary: $18-$21/hr Job Summary:Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to enter ticket information and track activity. Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts. Essential Duties & Responsibilitiesinclude the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response. Works with routing specialists, route managers, and the service department to optimize routes. Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity. Assigns routes and service tickets to appropriate Drivers throughout the day and for the next day; close service tickets each day. Handles fields incoming calls and e-mails from customer service and sales department; manages requests for pick-up or container delivery and ensuring same-day service. Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues. Troubleshoots and resolves potential delivery and pick-ups by coordinating Driver movement in the field. Records and documents information from Drivers and distributes to appropriate departments. Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues. This job has no supervisory responsibilities. Qualifications: High School diploma or G.E.D and a minimum of 6 months of related work experience Preferred. Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call-center environment. Computer skills with ability to handle multiple programs and systems. Must be able to communicate effectively and professionally via e-mail, telephone, and 2 applications. Must have the desire and ability to learn Waste Management proprietary software applications. Work Environment:key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operations, etc.) most of the work day. Required to exert physical effort in handling objects less than 30 pounds rarely. Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely. Required to be exposed to physical environment with involves dirt, odors, noise, weather extremes or similar elements rarely. Normal setting for this job is an office setting. This role is from 4AM - 1PM.

The Dispatch Supervisor is responsible for leading a team of dispatchers to ensure that pick-up and delivery tow times meet the Service Level Agreement between IAA and providers and that paperwork is completed fully and accurately to maximize payments received for services. * Careful monitoring of our driver performance, equipment performance, business volume, and managing related costs * Responsible for providing efficient and timely pickup/delivery tow service * Distributing assignments and deliveries to drivers * Reviewing driver logs and timecards * Maintaining driver files * Communicating driver problems to management * Dispatcher/Customer Support training and oversight * Other duties as assigned per business needs * 2 years related work experience * Strong analytical and organizational skills * Experience in the equipment rental or construction industry and/or related field preferred * Positive attitude * Professional and clean appearance * Able to communicate effectively * Computer Literate * Proficiency in MS Office Suite; Outlook, Word, Excel, PowerPoint * Clean DMV & drug screen required * Travel up to 25% of time * Typical Field Office Environment

Job DescriptionSalary: 21.00-25.00/hr The Drain Doctors is a family-owned business with over 20 years experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch Role- answering phones, entering customer information, and coordinating and scheduling technicians. This role is the central communication link between customers, technicians, and management. The ideal candidate will have strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties Answering Phones & Scheduling Service:Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. Technician Coordination:Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technicians likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. Customer Communication:Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. Record Keeping:Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. Emergency Management:Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. Liaison:Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. Reporting:Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications Organizational Skills:Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. Communication:Excellent verbal and written communication skills for interacting with customers and technicians. Software Proficiency:Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. Problem-Solving:Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. Customer Service:A commitment to providing exceptional customer service and building positive relationships. Mechanical Aptitude:A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. Job Requirements Full-Time Shift AvailabilityMonday through Friday: 8:00 am - 4:30pm Compensation:$21-$25 per/hr. (DOE) Benefits:Health/Vision/Dental, Simple IRA, PTO, Sick Leave.

Dispatcher Apollo Plumbing is looking for an organized, efficient Dispatcher with an eye for detail and high level of accuracy. The Dispatcher should be professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills. Who We Are We are looking for a Dispatcher that prides themselves on caring for their customers, communicating clearly, and creating a professional work environment! Location: Marysville, Washington What We Offer: Competitive salary - $23-25/r DOE + Bonuses Great benefits, including Medical/Dental/Vision and Life insurance. 401k with company match Holiday and vacation pay Paid training Incentive programs Advancement Opportunities Responsibilities: Manage the dispatch board to keep field personnel on the move and generating revenue Help the field team by taking detailed notes for service calls and entering them into our system Get to know your technician's, likes and dislikes, closing rations, licenses, communication skills and more to help them be successful Contribute to our company's culture by being upbeat and hard-working Dispatch technicians to service and maintenance calls General office duties Requirements: High School Diploma/GED is required Self-starter, reliable, flexibility with hours High level of accuracy and efficiency Exceptional verbal and written communication skills Willingness to constantly learn and grow Computer literacy and strong typing skills, with high attention to detail Task-oriented with the ability to multitask in a busy environment HVAC knowledge is a plus, but not required Bilingual a plus, not required We are an equal opportunity employer

The Dispatch Supervisor is responsible for leading a team of dispatchers to ensure that pick-up and delivery tow times meet the Service Level Agreement between IAA and providers and that paperwork is completed fully and accurately to maximize payments received for services. 2 years related work experience Strong analytical and organizational skills Experience in the equipment rental or construction industry and/or related field preferred Positive attitude Professional and clean appearance Able to communicate effectively Computer Literate Proficiency in MS Office Suite; Outlook, Word, Excel, PowerPoint Clean DMV & drug screen required Travel up to 25% of time Typical Field Office Environment Careful monitoring of our driver performance, equipment performance, business volume, and managing related costs Responsible for providing efficient and timely pickup/delivery tow service Distributing assignments and deliveries to drivers Reviewing driver logs and timecards Maintaining driver files Communicating driver problems to management Dispatcher/Customer Support training and oversight Other duties as assigned per business needs

Telecommunications Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry. Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in telecommunications. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Telecommunications Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry. Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in telecommunications. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.