This position will be responsible for developing relationships with customers and arranging freight transportation to meet their needs. The most successful freight brokers are comfortable working in a fast-paced environment and have exceptional problem solving and organizational skills.
Accountabilities:
Customer Acquisition and Development.
Contacting new customers
Customer acquisitions
Developing and increasing profitable volume with existing and newly acquired shippers
Building relationships with developing accounts
Using strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems
Delivering exceptional customer service
Uphold the company standard following the company principles of Customer, Company, Office
Carrier Acquisition and Development:
Contacting and building relationships with carriers
Increasing capacity for specific projects and lanes
Increasing the overall capacity for the office and company
Uphold the company standard following the company principles of Customer, Company, Office
Branch Operations
Daily operations of accounts in the office. This includes:
Building loads
Setting up carriers
Updating/check calls
Scheduling pickup and delivery appointments
Updating customer systems
Updating customers with critical information, etc.
Minimum Skills Required:
Proficient knowledge of supply chain strategies and distribution systems.
Organized and able to multitask
Self-motivated, enthusiastic team player who excels in a fast-paced environment
Minimum of 1 year experience in customer service/sales in a transportation environment
Excellent and effective communication skills (both verbal and written)
Strong customer service orientation and excellent work ethic
Ability to quickly process information and make decisions
Effective negotiation and problem-solving skills, and ability to handle conflict
General computer skills- proficiency with MS Office
Good organization, and analytical skills
Excellent oral, written, and interpersonal communications skills
Ability to work as a team player.
Preferred:
BS Degree in Logistics or related field
Deep knowledge of the Logistics/Warehousing Industry with corresponding certifications.
Experience in logistic systems analysis, spreadsheet modeling and compilation of large data sets
Advanced MS Excel skills
Advanced analytical skills
Bilingual in Spanish would also be a plus
Please note: This position does not qualify for relocation expenses. *
Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh-cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts-available in over 80 countries worldwide. With operations spanning more than 35 countries, we've proudly been nourishing families for over 135 years.
We are committed to maintaining a drug-free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E-Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values-Excellence, Care, Passion, Trust, and Creativity-we invite you to explore our career opportunities and join our FRESH team.
$28k-35k yearly est. 5d ago
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CCC Dispatch Coordinator
Vitas Healthcare 4.1
Dispatcher job in Hollywood, FL
All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation's policies, procedures, guidelines, contractual commitments and governmental regulations.
Effectively process calls in a systematic and organized manner following Care Connection Center scripts, policies, and procedures.
Promptly answer and screen incoming calls, with appropriate escalation as needed.
Utilize Scheduling tools provided to monitor for staffing needs and confirm assignments for assigned programs; reassigns staff as needed
Review list of staff availability to ensure patient needs meet staff assigned
Provide pro-active notification to CCC and Program Management of inability to assign staff for patient visits needs.
Ensure timely and accurate documentation.
Take ownership and resolve all customer service issues with first call resolution whenever possible. Escalate immediately as needed.
Maintain compliance with all departmental standards; policies and procedures, training and education, workforce management, disaster planning, effectively managing and prioritizing work tasks, attendance, adherence, and quality.
Participate in the education of new hires as needed.
Support Telecare Operations with Patient Care Coordinator responsibilities as needed.
Perform related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience:
One year previous customer service/ call center experience
Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills.
Accurately types a minimum of 40 wpm
Team player including working weekends and holidays as necessary to support operations.
Able to function is a high call volume setting
Ability to work on various assignments simultaneously
Strong interpersonal skills within all levels of the organization
Ability to navigate within automated systems and proficiency in Outlook, Word and Excel
Education:
Completion of high school or basic education equivalency required.
Certification & Licensure:
NA
Reasonable Accommodation:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
$32k-39k yearly est. 5d ago
Dispatch Supervisor
ABM 4.2
Dispatcher job in Miami, FL
The Dispatch Supervisor will be responsible for overseeing the dispatching of janitorial service requests and ensuring timely and efficient communication between staff, management, and the client. This role requires strong bilingual (English/Spanish) communication skills, both written and spoken, and proficiency using our Technology, our client service and reporting platform. The Dispatch Supervisor will serve as the central hub for coordinating daily tasks, responding to client needs, and maintaining accurate records of work performed.
Pay: $26.26 per hour.
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
$26.3 hourly 7d ago
Dispatcher
All American Barricades 4.5
Dispatcher job in Fort Lauderdale, FL
Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
Using telephones, two-way radios or text messages to contact employees or emergency personnel
Speaking with supervisors or customers to resolve problems, requests for services or equipment
Preparing daily work such as schedules, ordering labor, making sure proper equipment is available for drivers to use
Preparing work orders for crew or receiving work orders from work crews
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
Complete work tickets for drivers on a daily basis
Ensure all work tickets are returned and filled out properly
All orders requested via email are to be sent a response with confirmation
Answer all emails in a timely manner
Match all tickets with labor tickets and verify against driver log
Notify customer immediately of any missing equipment
Call Power Company Foreman's to confirm jobs for following day/week
Make all tickets for following day and put in drivers box outside
Inform workers of type and location of work to be performed and dispatch workers to job
Respond to emergency issues pertaining to jobs in a timely manner, coordinating with the GM (may fall outside of regular business hours)
Company reserves the rights to add or change duties at any time
$36k-41k yearly est. Auto-Apply 37d ago
Head Dispatcher
Joe Hillman Plumbers
Dispatcher job in Davie, FL
Joe Hillman Plumbers, Inc in Davie, FL is looking to hire a full-time Plumbing Dispatcher to join our team. We're looking for someone who can efficiently coordinate plumbing service calls, communicate clearly with both customers and technicians, and keep schedules running smoothly. If you're detail-oriented, thrive under pressure, and enjoy problem-solving in a fast-paced environment, this could be the perfect opportunity for you. Join an established, reputable plumbing company that's been proudly serving South Florida for over 30 years!
This is a salaried position with work hours from 7:00 AM to 5:00 PM, earning a competitive wage of $47,840-$54,080 per year depending on experience. We provide solid benefits and perks, including medical, dental, and vision insurance, a 401(k) plan with company match, paid holidays, paid vacation and personal time off, and supplemental insurance. If this sounds like the right opportunity for you, apply to join our office today!
ABOUT JOE HILLMAN PLUMBERS, INC
Joe started his own plumbing company in 1987 with 4 associates and a $5,000 loan from his parents. After 38 years, we remain a family-owned business with a personal approach. We deliver high-quality service at a low cost and perform every job better than the one before. We provide a rewarding work environment that respects diversity, new ideas, and hard work. Creating a positive work environment leads to happy employees, happy customers, and company growth.
ESSENTIAL RESPONSIBILITIES:
Receive incoming service calls and determine priority based on urgency, location, and technician availability.
Schedule and dispatch plumbers to residential and commercial job sites efficiently.
Communicate job details, updates, and changes clearly to both customers and field technicians.
Track job progress throughout the day to ensure timely completion and customer satisfaction.
Coordinate with the warehouse or purchasing team for materials needed on jobs.
Handle emergency calls and reassign workloads as needed to meet customer demands.
Maintain accurate records of work orders, technician hours, and completed jobs in the system.
Follow up with customers to confirm service appointments and ensure quality service was provided.
Collaborate with management to improve scheduling efficiency and technician productivity.
Requirements
High school diploma or equivalent required; additional education or training in business or dispatching is a plus.
Minimum of 2 years of experience in dispatching, preferably within the plumbing industry.
Hands-on plumbing experience or a strong understanding of plumbing systems is highly preferred but not required.
Proficiency with ServiceTitan or similar field service management software is highly preferred.
Strong organizational and multitasking skills with the ability to manage multiple technicians and service calls at once.
Excellent verbal and written communication skills.
Ability to remain calm and professional in a fast-paced environment.
Strong problem-solving and decision-making abilities.
Basic computer skills, including Microsoft Office and email communication
Reliable, punctual, and team-oriented attitude
Salary Description $47,840-$54,080/ per year
$47.8k-54.1k yearly 60d+ ago
Dispatcher
Lynn University 4.4
Dispatcher job in Boca Raton, FL
Campus Safety Dispatchers are responsible for receiving and responding to telephone and radio calls and dispatching staff to routine emergencies. Monitors all alarms and surveillance equipment and assists the public with information as needed.
Job Description:
Essential duties and responsibilities
* Receive calls and dispatch appropriate personnel to respond. Calls or alarms may originate by telephone call, personal request, radio, or through monitoring activity on the CCTV monitors.
* Receive and distribute phone calls, e-mails, and pass-on information to the appropriate parties.
* Manage all radio transmissions and ensure the system is functioning properly.
* Responsible for all written communication and its accuracy.
* Serves as the primary link between the Department of Campus Safety and local emergency response units.
* Responsible for overall dispatch office management (i.e. supplies, forms, and operational manuals)
* Responsible for preparing and ensuring the daily activity log (Morning Report) is submitted accurately and that the distribution of Incident Reports to selected administrators is completed accurately.
* Responsible for monitoring, interacting, reporting, and having a working knowledge of all access control (C-Cure), Alert/Mass Communications (Connect Ed), and CCTV (Indigo Vision) systems.
* Serve as a first-responder during campus emergencies, including hurricane responses.
* Other duties as assigned.
* Primary schedule is Wednesday 12am - 6am, Thursday 6pm - 6am, Friday 6pm - 6am, and Saturday 6pm - 6am. Flexibility to work weekends, overnights, and other shifts as required.
Required knowledge, skills, and abilities
* Candidate should maintain high energy with a strong commitment to student success, enthusiasm, and desire to work with students.
* Basic knowledge of Microsoft Word, Excel.
* Strong intrapersonal communication skills, both verbal and non-verbal.
* Ability to be creative and forward-thinking to anticipate the needs of those with whom this role interacts.
* Strong ability to manage multiple tasks simultaneously while maintaining a commitment to high-quality and positive results.
* Strong leadership ability and demonstrated crisis management skills under stressful situations.
Minimum Qualifications
* High school diploma or equivalent or six months to one-year related experience and/or training; or equivalent combination of education and experience.
* Must have a valid driver's license, clean driving record, and be permitted to drive in the state of Florida.
* Must be willing and able to be certified in CPR/AED.
Accreditation and equal opportunity
Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights.
Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University
Americans with Disabilities Act
Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************.
The Annual Security and Fire Safety Report
In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport
For your health, Lynn University is smoke- and tobacco-free.
$26k-34k yearly est. Auto-Apply 20d ago
Dispatcher
Guardian Fleet Services
Dispatcher job in Miami, FL
$1,500 Sign on Bonus in State and $2,500 Sign on Bonus Out of State We are looking for a professional and reliable dispatcher to join our team and act as the company's first point of contact for emergency and non-emergency calls. In this position you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Essential Duties
Provide customer service excellence with each and every call.
Politely answer emergency and non-emergency calls and document important information.
Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
Operate and manage a multi-line telephone console system.
Direct tow truck drivers to appropriate locations according to predetermined schedules, customer requests or immediate needs and supervise the routes when needed.
Prioritize and organize calls according to urgency.
Providing customers with pricing information and respond to any queries they may have.
Process customer payments.
Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for supervisor.
Other duties as assigned.
Qualifications, Education, Experience
HS Diploma or equivalent
Excellent communication and interpersonal skills.
Ability to answer multiple phone calls in a busy setting.
Ability to have a professional demeaner and phone etiquette.
Ability to address problems and requests by transmitting information or providing solutions to the team.
Ability to read and write in English. Bilingual is a plus (Spanish)
Accurate data entry.
Computer literate.
Knowledge of Tow book software a plus!
Physical Requirements
Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required. Benefits Offered:
Two medical plans
Two dental plans
Vision
Employer paid Life and AD&D
Voluntary Insurance plans
401(k) Plan
Short Term Disability
Long Term Disability
Holiday Pay
Employee Assistance Program
Sign on Bonus
Employee Referral Bonus
EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. ****************************
$27k-36k yearly est. 60d+ ago
Dispatcher/Customer Service
Damar Staffing Solutions
Dispatcher job in Miami, FL
Client Profile\- A Miami based national locksmith company founded in 1992, specializing in servicing auto auctions, car rental agencies, used car dealers, and corporate fleets.
Job Summary\- The dispatcher is responsible for developing and maintaining strong customer service with internal and external clients. Must be able to service clients in the areas of repossessions and vehicle remarketing.
Duties
Confer with customers in order to address questions, problems; resolve issues as they arise and follow up with customer to confirm resolution.
Prepare daily work schedules and orders including entering repossession consignments and or processing of electronically received consignments.
Monitor inventory and purge aged inventory on a regular base. Keep track of assignments on hold or closed by clients request.
Serve as a liaison between client, debtor and agent.
Proactively communicate with clients including reporting repossessions to client per request.
Responsible for other duties as assigned including clerical duties (filing, copying and administrative support.
Audit invoices, condition reports, sales and expense documents, inventory reports and sale information to clients.
Must maintain excellent customer service, strong telephone support and the ability to answer or research in order to provide and answer to client.
Utilize knowledge of multiple computer systems, data bases, etc.
Qualifications
High School Diploma or equivalent, some college is preferred
Minimum of one (1) year of experience providing customer service, repossession and or rermarketing.
On the job experience with Microsoft Office products, specifically inputting information into a document; database experience is a plus
Strong communication skills both verbal and written; strong organizational skills
Strong business skills and keen to attention to detail
Personal integrity and ability to discreetly handle confidential data
Thrive in a fast paced environment with coaching support
Dedicated to excellent attendance
Above average decision making and problem solving abilities.
Ability to work independently with minimal supervisory.
Must be able to pass a drug screen and criminal background check
M\-F 8am to 5pm (1 hour lunch) Breakroom onsite
Starting hourly pay $16.00 (based one experience); competitive health insurance and benefits when eligible
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$15-16 hourly 60d+ ago
Service Dispatcher/Admin
Guardian Fueling Technologies LLC
Dispatcher job in Hialeah, FL
Description:
Summary/Objective:
The dispatcher in the branch acts as a communication point for emergency and non-emergency calls that come into the branch. The dispatcher will receive requests, transmit messages, and track vehicles. This person must be primarily an excellent communicator and able to remain calm and composed, especially in critical situations. They must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Essential Job Functions:
Receive emergency and non-emergency calls and record significant information
Address problems and requests by transmitting information or providing solutions
Ability to handle HIGH STRESS and HIGH VOLUME is a MUST!
Receive and dispatch calls for service needs
Prioritize calls according to urgency and importance
Use radio, phone or computer to send technicians, vehicles or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, traffic, obstacles and requirements
Enter data in computer system and maintain logs and records of calls, activities and other information
Demonstrate exceptional attention to detail and accuracy in communication and data entry, ensuring correct transposition of critical information such as ticket and purchase order numbers.
Requirements:
Required Experience:
Proven experience as dispatcher or relevant position
Tech-savvy with knowledge of relevant methods (CAD)
Ability to handle HIGH STRESS and HIGH VOLUME is a MUST!
Fast typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma or equivalent required
Work Environment:
This job operates in a warehouse branch environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position performs much of its work on the telephone (landline and cellular).
Physical Demands:
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work:
This is a full-time position, M/F.
Travel:
No travel is expected for this position.
Required Education and Experience:
• High school diploma or GED required.
• Two years of previous experience preferred.
EEO Statement
As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies' policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unlawfully discriminate on the basis of race, national origin, sex, pregnancy, color, religion, age, physical or mental disability, legally-protected medical condition, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
GFT is a Drug-Free Workplace, and we proudly encourage military and veteran candidates to apply.
We offer Amazing Benefits! Paid Vacation, Paid Holidays, 401k Match and more.
To ensure every application receives equal attention, all recruiting is managed by our corporate team. Local branches are unable to provide initial application status updates. If your qualifications match our needs, our recruiting team will be happy to reach out to you directly.
$26k-35k yearly est. 14d ago
Service Dispatcher/Admin
Fastech-Fueling and Service Technologies, Inc. 3.4
Dispatcher job in Hialeah, FL
Requirements
Required Experience:
Tech-savvy with knowledge of relevant methods (CAD)
Ability to handle HIGH STRESS and HIGH VOLUME is a MUST!
Fast typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma or equivalent required
Work Environment:
This job operates in a warehouse branch environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position performs much of its work on the telephone (landline and cellular).
Physical Demands:
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work:
This is a full-time position, M/F.
Travel:
No travel is expected for this position.
Required Education and Experience:
• High school diploma or GED required.
• Two years of previous experience preferred.
EEO Statement
As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies' policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unlawfully discriminate on the basis of race, national origin, sex, pregnancy, color, religion, age, physical or mental disability, legally-protected medical condition, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
GFT is a Drug-Free Workplace, and we proudly encourage military and veteran candidates to apply.
We offer Amazing Benefits! Paid Vacation, Paid Holidays, 401k Match and more.
To ensure every application receives equal attention, all recruiting is managed by our corporate team. Local branches are unable to provide initial application status updates. If your qualifications match our needs, our recruiting team will be happy to reach out to you directly.
$25k-32k yearly est. 19d ago
PUBLIC SAFETY DISPATCHER
City of Plantation, Fl 4.3
Dispatcher job in Plantation, FL
This is a non-exempt position which requires telecommunications work in the operation of a radio system for the direction of and communication with police and fire units for the Police Department. Employees are hired as AT WILL employees that serve at the pleasure of the City and may be terminated at any time with or without cause.
Operates a multi-line telephone and determines the nature of both 911 and non-emergency calls.
Oversees the receiving, prioritizing, and dispatching of 911 and non-emergency telephone calls through police and fire communications system.
Manages the reception and transmission of information by telephone, radio, and computer in a variety of related duties.
Determines the nature and priority of calls, unit availability, and the number of units necessary for initial response.
Dispatches police and fire vehicles/personnel to emergency and non-emergency requests for assistance.
Determines appropriate apparatus needed to be dispatched for each call.
Monitors radio frequencies and maintains open contact with officers in order to provide administrative support as needed.
Alerts various other agencies (hospitals, air rescue, etc.) as needed regarding the status of emergency transport.
Monitors department building security and jails via cameras.
Enters critical information into the Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) systems for the dissemination of information on vehicle registrations, wanted persons, warrants, endangered runaways, probation/parole, early inmate releases, violent offenders, sexual offenders, predators, terrorists, and protection or restraining orders.
Researches the status of guns, vehicles, parts, boats and other items to determine if stolen and notifies the appropriate agency of the results of research.
Calls for tow trucks and requests specialty unit and outside agency back up as needed.
Identifies emergency or potential crisis situations and adjusts dialogue or activities accordingly and attempts to calm frantic or fearful callers.
Notifies appropriate authorities of missing children information.
Notifies hospitals and emergency medical staff of incoming patient information.
Operates teletype machine to access National and Florida crime information centers pursuant to State standards.
Enters information from callers into Computer-Assisted Dispatch system (CAD) and/or prepares complaint cards.
Prepares comprehensive reports and maintains accurate records.
Performs related work as required and as directed.
Knowledge, Skills, and Abilities:
Knowledge of the principles, techniques, and equipment used in public safety communications.
Knowledge of the principles and practices of modern public safety operations.
Knowledge of the rules and regulations of federal, state, county, city and inter-departments and of all regulations applicable to communications.
Knowledge of the National and Florida Crime Centers Systems, procedures, and methods of accessing and inputting data.
Knowledge of two-way radio communication procedures and radio call signals and their meanings.
Knowledge of mapping and computers.
Knowledge of modern office practices and procedures.
Skilled in written and verbal communication.
Skilled in customer service.
Skilled in computer literacy with emphasis on Microsoft Office programs.
Ability to operate various communications equipment.
Ability to communicate effectively using radio terminology with police and other safety units.
Ability to work a flexible work schedule to meet the needs of the city.
Ability to read and understand police agency teletype codes and abbreviations.
Ability to establish proper priorities during incidents of high volume.
Ability to remain composed under pressure of numerous calls and emergency situations.
Ability to adhere to tight schedules while maintaining work quality.
Ability to establish and maintain effective working relations with department officials, other municipal employees, professional groups, and the general public in order to ensure efficient operations.
Education and Experience:
High school diploma or equivalent; supplemented by a minimum of 3 years of experience in public safety dispatch; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Licenses and Certifications:
Valid State of Florida driver's license.
Department of Health 911 Public Safety Telecommunicator certification.
DOCUMENTS REQUIRED TO APPLY:
(Applications, which do not include documents specified below, WILL NOT be processed)
Applicant Background Information Form with notarized signature. Download and complete form here.
HIRING PROCESS:
Oral Board Interview: Application reviewed and meets minimum experience with demonstrated employment history.
Computer based skills testing: Assesses selective attention, speech recognition, written comprehension, and critical thinking.
CVSA Examination (Polygraph): Includes questions about your past criminal activity and drug use.
Background Investigation: Criminal history, employment, military service records, education, credit, social media and associations. Psychological Evaluation: Assesses mental and emotional suitability.
Medical Examination: Assesses your ability to perform the job.
Drug Testing: All applicants will be tested for drugs and alcohol.Work is performed in a public safety communications office environment.
This is a designated "Response" classification in the City's Emergency Operations Plan and will require the employee occupying this position to work for declared emergencies. Attendance at National Incident Management System (NIMS) training at the appropriate level is mandatory.
$29k-36k yearly est. 10d ago
Communication Operator
City of Opa Locka 3.0
Dispatcher job in Opa-locka, FL
Nature of Work:
This is police dispatch work requiring the operation of two-way radio transmitting equipment in a central communications network. Employees in this class are responsible for working rotating shift schedules and operating two-way radio transmitting equipment to dispatch and communicate with law enforcement employees. Duties include relaying orders and information to and from police personnel in the field, managing radio traffic, typing, word processing, data entry record keeping, filing and operating computer and telecommunications equipment. Work is performed in accordance with prescribed dispatch procedures and within the scope of Federal Communications Commission regulations and departmental orders. Supervision is received from a shift supervisor who confers on difficult or unusual problems and reviews work for conformance with established departmental procedures.
Minimum Requirements:
• High school diploma or GED
• Some (6 months - 2 years) experience in operating a keyboard device and in receiving and processing telephone calls; any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Must be able to type 30 words per minute.
• Must be available to work all shifts, including but not limited to day/swing/night, weekends, holidays and mandatory overtime as needed.
• Due to the critical and high-security nature of dispatch work, top candidates must pass a polygraph and/or psychological and medical examination and a thorough criminal and background check.
$19k-26k yearly est. Auto-Apply 60d+ ago
Dispatcher
John Knox Village of Florida 4.2
Dispatcher job in Pompano Beach, FL
Join our dynamic team at John Knox Village of Florida in Pompano Beach as a Dispatcher, where you'll play a pivotal role in enhancing our home health care services. This onsite position offers a unique opportunity to be at the heart of our operations, facilitating effective communication between caregivers and clients. You'll work in a fast-paced and energetic environment, solving real-time challenges and fostering trust among team members.
Your contributions will directly impact the quality of care we provide, making a difference in our community. If you are a problem solver with a customer-centric mindset, this role is perfect for you. Be part of a company that values innovation and integrity, and take the next step in your career today.
You can get great benefits such as 401(k) and Paid Time Off. Join us in creating a brighter future for those we serve.
John Knox Village of Florida : Our Story
John Knox Village is a not-for-profit Life Care Retirement Community offering a full range of independent living, assisted living and skilled nursing care options for more than 1,000 senior residents on our 70-acre campus, located in Pompano Beach, convenient to major highways and transportation options.
Your day as a Dispatcher
As a Dispatcher at John Knox Village of Florida in Pompano Beach, you will be responsible for answering calls from residents, ensuring they receive timely assistance and support. Your role will involve directing carts and buses efficiently, coordinating transport to enhance the mobility and comfort of our clients. This position requires quick thinking and effective communication skills, allowing you to respond to various needs and requests seamlessly.
By facilitating these essential services, you will play a key role in fostering a positive environment, reinforcing our commitment to customer-centric care in the home health care industry.
What matters most
To excel as a Dispatcher at John Knox Village of Florida, you will need a strong set of interpersonal and organizational skills. Exceptional communication abilities are crucial for effectively responding to resident calls and ensuring accurate information dissemination. Time management skills will allow you to prioritize tasks and coordinate transportation efficiently amidst varying demands.
A problem-solving mindset will enable you to navigate challenges as they arise, ensuring seamless service delivery. Additionally, being empathetic and customer-focused will enhance your interactions, fostering trust and satisfaction among residents. Your ability to remain calm under pressure and adapt to evolving situations will be essential in this dynamic onsite role, contributing directly to the high standards of care we uphold.
Get started with our team!
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
$26k-30k yearly est. 8d ago
Dispatcher Assistant
Triton Logistics Inc. 3.4
Dispatcher job in Hialeah, FL
We are seeking a highly organized and detail-oriented individual to join our team as a Dispatch Assistant. As a key member of our logistics and supply chain department, you will be responsible for ensuring the smooth and efficient transportation of goods from one location to another. This is a crucial role that requires excellent communication skills, the ability to multi-task, and a strong attention to detail.
Responsibilities
Manage and coordinate the dispatch of goods according to customer orders and delivery schedules.
Communicate effectively with drivers, warehouse staff, and other departments to ensure timely and accurate delivery.
Monitor and track shipments, providing updates to relevant parties as needed.
Assess potential risks and resolve any logistics issues that may arise during transit.
Assist in the preparation of shipping documentation, including bills of lading and export/import documentation.
Coordinate special requests or requirements for specific shipments, such as hazardous materials or temperature-controlled goods.
Maintain accurate records of shipments, ensuring all necessary information is logged and filed appropriately.
Requirements
High school diploma or equivalent
Proven experience in a similar role within the logistics and supply chain industry
Strong computer skills, including proficiency in Microsoft Office Suite and logistics software.
Excellent communication and interpersonal skills, with the ability to interact with individuals at all levels of the organization.
Exceptional organizational and time management abilities, with a keen eye for detail
Familiarity with transportation regulations and industry best practices
Ability to work effectively under pressure and meet tight deadlines.
Monday- Friday
9a-1p
$27k-34k yearly est. 11d ago
Service Dispatcher
Engineered Air 3.5
Dispatcher job in Pompano Beach, FL
The Service Dispatcher reports to the Department Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Department Manager in achieving the applicable sections of the strategic plan. Benefits
Medical Insurance
Dental Insurance
401K retirement
Competitive Compensation
Year-Round Work
Drug Free Workplace
Initiative, integrity, and organizational skills are essential to achieving departmental goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service technicians and service customers. Representative duties include:
Assisting the Department Manager in the planning, organizing, and coordination of department resources and goals.
Scheduling service jobs taking into consideration the expected complexity of the job and the experience and capabilities of available technicians.
Maintaining a working relationship with account's to build the customer base.
Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives.
Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Department Manager.
Performing related staff-level duties as directed by the Department Manager.
Job Qualifications:
Proven experience in a customer service environment preferably in HVACR contracting or building services industry.
Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field.
Basic knowledge of HVACR technology is a plus.
Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls.
Skill and ability to sell service jobs and service contracts, in a letter, and on the phone.
Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers.
Current (state) driver's license.
Compensation: $16.00 - $19.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
$16-19 hourly Auto-Apply 60d+ ago
Dispatch Supervisor TowBoatU.S. Ft. Lauderdale
Towboatu.S. Ft. Lauderdale
Dispatcher job in Pompano Beach, FL
Job DescriptionTowBoatU.S. Ft. Lauderdale is seeking a Dispatch Supervisor to lead our fast-paced marine operations team. This leadership role offers growth potential and requires strong organizational and communication skills. Responsibilities include:
Leading, mentoring, and training dispatchers
Managing scheduling, incident reports, and invoicing
Ensuring accuracy in duty logs, Customs documentation, and Dispatch Manager tracking
Recruiting and onboarding new dispatchers
Supporting membership sales and working closely with management
Qualifications:
Prior leadership or supervisory experience preferred
Strong organizational and mentoring skills
Ability to adapt to changing operational needs
Flexibility to work weekends, holidays, and support 24/7 operations
Join a team that lives by our core values: Flexibility, Trustworthiness, Positive Attitude, Attention to Detail, Clear Communication, and Doing the Right Thing
$30k-47k yearly est. 30d ago
Trucking Dispatcher - Fleet Development Representative
Envoy Dispatch Services
Dispatcher job in North Miami Beach, FL
Envoy Dispatch Services is looking for a Trucking Dispatcher who is great with people, can think fast on their feet and knows the trucking industry inside and out. Our Dispatchers earn commission for all new business they bring to the company so why not use what you've got to generate more income! If you are motivated, well-organized and driven, this opportunity is for you.
Job Description
HOW DOES IT WORK?
You take care of the dispatching duties for existing clients.
Answer incoming driver and customer calls.
Search various truck load boards for load opportunities.
Book loads and accurately input load and driver related information into the dispatch system.
Ensure that all trucks are covered in a timely manner.
Monitors pick-ups and deliveries and notifies customer of any deviation from the schedule.
Instruct driver of the location for load delivery and pick-up.
Ensures that ETD's and ETA's remain accurate.
You can develop relationships and recruit new owner operators or small fleets!
We pay commission for every new client you bring in.
Qualifications
Minimum 2 years freight dispatching experience.
Working knowledge of State and Federal safety regulations (including hours of service)
$27k-41k yearly est. 1d ago
Part-Time Dispatcher, Public Safety
Miami Dade College 4.1
Dispatcher job in Miami, FL
Job Details Job FamilySTAFF - Support StaffGradeSGSalary$14.00 Flat RateDepartmentPublic SafetyReports ToPublic Safety ChiefClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateDecember 17, 2025 The Part-Time Dispatcher receives and responds to emergency and routine telephone calls for Campus-wide general information, and specific requests for service directed to the Public Safety Department.
What you will be doing
* Determines the nature and importance of all telephone call requests and initiates appropriate response actions to sufficiently service the requests
* Inputs and retrieves information from several different Public Safety databases, monitors all internal office telephones, two-way radio communications, alarm and access control systems
* Maintains a detailed daily incident report log
* Logs in and out items that have been turned in to Lost and Found
* Issues parking gate cards and faculty/staff parking decals
* Receives and distributes College keys to facilities and offices on campus
* Receives and disburses petty cash
* Performs other duties as assigned
What you need to succeed
* High School Diploma or General Equivalency Diploma (GED) from a regionally accredited institution and either one (1) year of experience in the field or six (6) months of previous multi-phone line related experience
* Knowledge and understanding of College organization, goals and objectives, and policies and procedures
* Ability to work in a critical and high volume office environment
* Possess command of proper telephone etiquette and general office procedures
* Ability to apply campus security rules and regulations
* Ability to safely operate College motorized vehicle
* Ability to successfully complete a basic security training course and provide certificate of completion
* Ability to display poise, tact, patience and courtesy
* Ability to have a basic understanding of computers and database collection
* Ability to work a flexible schedule to include evening and weekend assignments and any emergencies
* Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
Essential Position
* This function/position has been designated as "critical." This means that it has job duties that affect the security, safety or physical operation of the College, and are required to work at the Emergency Operations Center and/or have access to the incident scene once normal campus operations have been suspended.
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
EQUAL ACCESS/EQUAL OPPORTUNITY
Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.
To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************
$14 hourly Easy Apply 47d ago
Dispatch Supervisor
ABM Industries 4.2
Dispatcher job in Miami, FL
The Dispatch Supervisor will be responsible for overseeing the dispatching of janitorial service requests and ensuring timely and efficient communication between staff, management, and the client. This role requires strong bilingual (English/Spanish) communication skills, both written and spoken, and proficiency using our Technology, our client service and reporting platform. The Dispatch Supervisor will serve as the central hub for coordinating daily tasks, responding to client needs, and maintaining accurate records of work performed.
**Pay: $26.26 per hour.**
_The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data._
**Benefits:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Recruiting Flyer - Staff & Mgmt (***********************************************************************************************************
**Key Responsibilities:**
**Dispatch & Coordination**
+ Receive, prioritize, and dispatch janitorial work orders using our Technology.
+ Ensure jobs are assigned to the appropriate personnel in a timely and efficient manner.
+ Monitor completion of tasks and follow up to confirm quality and timeliness.
Cli **ent Communication & Reporting**
+ Serve as the primary point of contact for client service requests and inquiries.
+ Communicate clearly and professionally with clients in both English and Spanish.
+ Provide updates, reports, and service confirmations as needed through our technology
+ Collaborate with Dispatch to receive and confirm completion of assignments.
+ Complete daily reports and shift handovers
**Operational Oversight**
+ Maintain accurate logs of service requests, assignments, and completion status.
+ Assist management in monitoring staffing levels and workload distribution.
+ Support the Site Supervisor/Manager in resolving issues, escalations, or emergencies.
+ Technology & Reporting
+ Navigate and utilize ABM Clean for all dispatch and reporting functions.
+ Prepare daily/weekly reports on service requests, trends, and completion rates.
+ Support continuous improvement by identifying recurring issues and recommending solutions
**Qualifications & Skills**
**Required:**
+ Bilingual (English & Spanish) - both written and spoken.
+ Strong computer literacy, with experience navigating software platforms and databases.
+ Excellent verbal and written communication skills.
+ Previous experience in dispatching, scheduling, or customer service.
+ Ability to multitask, prioritize, and remain calm in a fast-paced environment.
+ Strong organizational skills and attention to detail.
**Preferred:**
+ Experience in janitorial services, facilities management, or related industries.
+ Knowledge of dispatch software or work order management systems.
+ Leadership ability to guide and support frontline staff when necessary.
**Core Competencies:**
+ Customer-focused and solutions-oriented mindset.
+ Professionalism in communication and appearance.
+ Strong problem-solving and decision-making skills.
+ Ability to work independently and as part of a team.
+ Reliability and flexibility with work hours, including evenings or weekends as needed.
REQNUMBER: 139281
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
$26.3 hourly 7d ago
Trucking Dispatcher - Fleet Development Representative
Envoy Dispatch Services
Dispatcher job in North Miami Beach, FL
Envoy Dispatch Services is looking for a Trucking Dispatcher who is great with people, can think fast on their feet and knows the trucking industry inside and out. Our Dispatchers earn commission for all new business they bring to the company so why not use what you've got to generate more income! If you are motivated, well-organized and driven, this opportunity is for you.
Job Description
HOW DOES IT WORK?
You take care of the dispatching duties for existing clients.
Answer incoming driver and customer calls.
Search various truck load boards for load opportunities.
Book loads and accurately input load and driver related information into the dispatch system.
Ensure that all trucks are covered in a timely manner.
Monitors pick-ups and deliveries and notifies customer of any deviation from the schedule.
Instruct driver of the location for load delivery and pick-up.
Ensures that ETD's and ETA's remain accurate.
You can develop relationships and recruit new owner operators or small fleets!
We pay commission for every new client you bring in.
Qualifications
Minimum 2 years freight dispatching experience.
Working knowledge of State and Federal safety regulations (including hours of service)
The average dispatcher in Tamiami, FL earns between $23,000 and $41,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Tamiami, FL
$31,000
What are the biggest employers of Dispatchers in Tamiami, FL?
The biggest employers of Dispatchers in Tamiami, FL are: