Details: Job Title: Operations Dispatch Coordinator Our client is seeking a Dispatcher to support refinery and industrial construction projects in Martinez, CA. This role is responsible for coordinating workforce deployment, tracking crew assignments, and supporting daily field operations to ensure jobs are staffed efficiently and safely. Key Responsibilities:
Coordinate daily dispatch of craft labor, supervisors, and support personnel to refinery job sites
Communicate schedules, start times, and job locations to field personnel
Track workforce availability, callouts, and schedule changes
Maintain accurate records of crew assignments, hours, and site access requirements
Support onboarding logistics including badging, orientation, and site requirements
Communicate with project managers, superintendents, and field leadership regarding manpower needs
Assist with timekeeping verification and daily reporting
Respond to last-minute staffing changes in a fast-paced environment
Ensure compliance with refinery safety and access requirements
Qualifications:
Previous dispatch or coordination experience, preferably in construction, industrial, or refinery environments
Strong communication and organizational skills
Ability to manage multiple priorities and changing schedules
Proficiency with Microsoft Office and scheduling tools
Comfortable working in a high-volume, deadline-driven environment
Knowledge of refinery access requirements and craft labor coordination is a plus
Work Environment:
Office-based role supporting refinery and industrial construction sites
Early mornings, extended hours, and flexibility required based on project needs
Frequent communication with field crews and site leadership
#INDW
$35k-45k yearly est. 37d ago
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Emergency Medical Dispatch
Alphaone Ambulance Medical Services 4.0
Dispatcher job in Sacramento, CA
Summary: Under supervision of the communications manager, this position performs a variety of skills and semi-skilled functions in support of the communication center; receives and dispatches emergency and non-emergency calls assist with ancillary services; provides Emergency Medical Dispatch (EMD) direction and participates in the work of a dispatcher/call taker and performs other duties as assigned.
The fundamental reason this classification exists is to operate Emergency Medical Service (EMS) Computer-Aided Dispatching equipment to quickly and accurately receive and transmit information of an emergency nature for AlphaOne Ambulance Medical Services, Inc. and contracted communities and facilities.
Work involves evaluating incoming calls to determine the appropriate level of EMS assistance required, dispatching units, and transmitting information and messages upon request and/or according to established policies/procedures. Employees are expected to demonstrate extensive communications skills and to exercise considerable judgment under pressure. Work is performed under the general direction of a communications manager and/or shift lead. Dispatchers must be able to work any assigned shift, including days, nights, weekends, and holidays. Shifts are typically 12 hours long, on a “4/3 split” schedule (4 days on, 3 days off, 3 days on, 4 days off). However, duration of shifts and scheduled workdays may vary due to operational need.
Qualifications
Essential Responsibilities include the following. Other duties may be assigned.
Techniques, procedures, and methods used in the operations of a communication center.
General knowledge of geographical orientation, cities and locations of highways, hospitals, and main streets.
Effective interpersonal communication methods and techniques.
Must be able to pass the IAED certification course within 1 month of hire (unless unforeseen circumstances or class scheduling prevent this) and maintain EMD, and CPR certification during employment.
Must demonstrate proficiency in all areas of the position within 42 completed training shifts:
Must demonstrate proficiency in emergency and IFT call taking, IFT dispatch, and Emergency dispatch within 14 training shifts, respectively.
Failure to meet the above deadlines may result in remedial action or termination.
Competencies: To perform the job successfully, an individual should demonstrate the following:
Communicate orally with the public and co-workers in face-to-face, one-on-one setting or using a telephone.
Remain calm and effective under heavy workloads and in emergency situations.
Exercise good judgment in emergency situations.
Determine priorities of emergencies.
Obtain and act on information quickly and accurately in emergency situations.
Perceive the full range of the color spectrum, numbers, and/or images on a computerized monitor.
Work evenings, night, weekends, and holidays to maintain 24-hour coverage of the emergency dispatch system.
Understand and follow oral and written instructions.
Work cooperatively with other departments to create a seamless flow of communication.
Comprehend and make inferences from written materials such as operations manuals and dispatch manuals.
Learn job-related material through oral instruction and observation, and through structured lecture and reading to effectively perform job duties. This learning takes place in an on-the-job training setting, and in a classroom setting.
Learn street locations, station locations, and geography of the areas served.
Learn to operate communications equipment (multi-button telephones, base radios, and computer terminals).
Learn communication center organization, policies, and operating procedures.
Work safely without presenting a direct threat to self or others.
ADDITIONAL REQUIREMENTS
Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.
Must possess CPR certification (classes offered at AlphaOne Ambulance Medical Services Inc.) and maintain during employment.
Must be able to successfully complete the dispatch orientation.
Must possess EMD certificate and re-certify certificate prior to expiration to maintain employment
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educational Requirements
The employee must have a minimum of either a high school diploma or a GED as evidence of completion of a high school education and must have and maintain current emergency medical dispatching certificate issued by the National Accreditation of Emergency Medical Dispatchers
.
Certificates, Licenses and Registrations
The employee must possess and maintain a valid CPR card, current EMD certificate and other certifications as required.
Minimum Experience, Abilities Required and Special Requirements
This position starts at an entry level classification (PTC) experience in this role is key to the successful completion of EMD. Additionally, the employee must possess basic working knowledge of a computer and be able to enter necessary data into a computer or similar device.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is:
(Occasionally equals 1-33%; Frequently equals 34%-66%; and continuously equals 67-100% of a typical workday.)
SITTING: Frequently, the individual will sit in the communication center. The communication center is equipped with a standard office chair. The time performing the sitting activity on a daily basis would depend upon the specific shift assignment.
LIFTING AND CARRYING: Occasionally required to lift and carry weights ranging from a few pounds to ten (10) pounds and above. Occasionally required to lift and carry weights scaled at above 25 pounds or more. Employees will need to lift and carry boxes or normal office equipment.
BENDING AND STOOPING: Occasionally, throughout a work shift, the individual must bend in a range of 1 to 90 degrees. The average situation will require the individual to work in a range of 35 to 65 degree bends.
CROUCHING AND KNEELING: Occasionally crouching and kneeling may be performed when checking equipment or assisting personnel. The number of times this is done depends on the incident but may be up to 15 times for up to 10 minutes or greater.
OTHER PHYSICAL REQUIREMENTS
Maintain stamina during the shift;
Speak clearly under stressful circumstances;
Accurately communicate ideas orally and in writing;
Speak loudly; and
Get along well with others.
MENTAL REQUIREMENTS OF THE POSITION
Ability to handle stressful situations, and be able to function calmly and collectedly under all types of stressful situations;
Get along well with diverse personalities;
Communicate with callers and others with empathy and respect;
Create and maintain a positive and cooperative working environment in stressful situations;
Work smoothly and professionally in an environment where teamwork is essential;
Analyze and interpret difficult and complex transports and personnel situations;
Work independently with minimal supervision for assigned tasks;
Exercise sound independent judgment within general policy and procedural guidelines;
Anticipate and identify problems and take initiative to prevent or correct them;
Establish and maintain effective working relationships with all levels of
personnel within the medical community, AlphaOne Ambulance Medical Services Inc., outside agencies, patients, and members of the community;
Understand and follow federal, state and local laws, and AlphaOne Ambulance Medical Services Inc. policies, procedures, and rules;
Follow orders;
Remember and apply concepts, knowledge, and principles; and
Appropriately deal with stress and maintain composure when encountering difficult calls.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Compliance: Will comply with all applicable laws pertaining to fraud and abuse as defined by the Office of Inspector General regarding kickbacks for the provision of utilizing medical transportation services. Will hold in confidence matters that are considered privileged information or trade secrets.
$43k-52k yearly est. 17d ago
Public Safety Dispatcher II (Lateral) - **$20,000 Recruitment Incentive**
City of Vacaville (Ca 4.1
Dispatcher job in Vacaville, CA
ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package.
Contribute to our vibrant community and join the City of Vacaville!
Please see our Police Department recruitment website for more information!
The City of Vacaville is seeking highly motivated and dependable individuals who thrive in a fast-paced environment to join our Public Safety Communications Team as a lateral Public Safety Dispatcher II. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months.
The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity.
Public Safety Dispatcher II (Lateral) Salary Range: $87,874.03 - $106,813.31/annually
2% COLA scheduled for 11/01/2026
For a complete job description and to apply online, visit our website at************************
ABOUT YOU
The Ideal Public Safety Dispatcher Candidate:
The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills.
Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include:
* Receiving and responding to routine and emergency calls
* Referring callers to appropriate agencies
* Providing general information to the public
* Assigning calls to Police and Fire units
* Dispatching units quickly and as needed
EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: High school diploma or equivalent. Successful completion of the California POST Dispatch Academy is required.
Experience:Three (3) years of work experience performing a variety of increasingly responsible duties equivalent to that of a Public Safety Dispatcher I with the City of Vacaville.
License or Certificate:Possession of, or eligibility for, the POST Public Safety Dispatcher Basic Certificate and the Emergency Medical Dispatch (EMD) Certificate.
Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays.
All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process.
ABOUT EVERYTHING ELSE
This recruitment is currently open and continuous, but mayclosewithout furthernoticeat any time. Interested candidates are encouraged to apply and submit necessary documents as soon as possible.
A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment.
Applicants are encouraged to apply online at ************************ Resumes will not be accepted in lieu of a completed application packet. If unable to apply online, application packets can be obtained in person at the Human Resources Department or by calling **************.
IMPORTANT:Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly with your application.
The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam.
For ADA information and other Frequently Asked Questions, please clickhere.
$87.9k-106.8k yearly 42d ago
Public Safety Communications Dispatcher - Department of Emergency Management (8238)
City and County of San Francisco 3.0
Dispatcher job in San Francisco, CA
Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required.
This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit.
Job Description
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service.
2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment.
3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information.
4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel.
5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus.
6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action.
7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins.
8. Maintains record of all calls received and prepares reports of critical incidents.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques.
Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net).
Qualifications
MINIMUM QUALIFICATIONS
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination).
Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people.
License and Certification: None
Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above.
Additional Information
SUPPLEMENTAL INFORMATION
Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
$37k-53k yearly est. 60d+ ago
Public Safety Communications Dispatcher - Department of Emergency Management (8238)
Zuckerberg San Francisco General 3.9
Dispatcher job in San Francisco, CA
Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required.
This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit.
Job Description
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service.
2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment.
3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information.
4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel.
5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus.
6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action.
7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins.
8. Maintains record of all calls received and prepares reports of critical incidents.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques.
Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net).
Qualifications
MINIMUM QUALIFICATIONS
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination).
Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people.
License and Certification: None
Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above.
Additional Information
SUPPLEMENTAL INFORMATION
Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
$42k-50k yearly est. 3h ago
Public Safety Dispatcher - Lateral (Retired Annuitant)
Solano County, Ca 4.0
Dispatcher job in Fairfield, CA
* FOR RETIRED ANNUITANT ASSIGNMENTS ONLY* The following process is used when a CalPERS Retiree is interested in working as a Retired Annuitant for Solano County. To Protect and Serve the Community! The Sheriff's Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service.
The values of the Sheriff's Office are to bring:
Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability.
Trust: Confidence in the character and ability to meet expectations.
Courage: To persevere with mental and moral strength in the face of difficulty.
Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes.
Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas.
Service: Providing professional assistance in support of the community's best interests and well-being.
Respect: To value and embrace individuality with special regard to differences.
Click here to learn more about the Sheriff's Office
The interest list created as a result of this recruitment will be used to fill retired annuitant extra-help positions as the need arises.
THE POSITION:
Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. Public Safety Dispatcher performs a range of journey level duties that assists community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, relays information to appropriate unit or agency, and provides assistance to callers as needed; logs call information into computer; monitors activity of all public safety units to determine status of incident and location of units and provides pre-arrival medical instructions.
Click here for Public Safety Dispatcher Job Description
POSITION REQUIREMENTS:
Education: High school diploma, GED or equivalent AND
Experience: Eighteen (18) months of full-time work experience involving emergency service dispatching for law enforcement, fire services, or medical dispatching.
Previous experience with Sunridge RIMS CAD and possession of an Emergency Medical Dispatching Certificate is preferred.
SPECIAL REQUIREMENTS:
Applicants are required to demonstrate basic typing speed of 40 WPM by passing of a County approved test.
DOCUMENT SUBMITTAL REQUIREMENTS:
If you possess a POST-certified Public Safety Dispatchers' Basic Course certification, please attach at time of applying for the position.
Applicants may submit a typing certificate. If you choose to submit a typing certificate, the typing certificate must contain a minimum NET speed of (40) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. (Candidates will be provided a typing through the recruitment process).
Applicants that have participated in prior Solano County skills testing must contact **************************** by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. Prior results cannot be more than 12 months old at the time of application.
How to Submit Your Documents
In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure to include the recruitment title (Public Safety Dispatcher - Lateral) and the recruitment number (25-463030-E1) in your email or fax.
SUPPLEMENTAL INFORMATION:
LICENSING, CERTIFICATIONS AND REGISTRATION REQUIREMENTS:
Employees are required to obtain the following within the 12-month probationary period:
* California P.O.S.T. Dispatch Basic certification
* C.L.E.T.S. Terminal Operator certification
* Cardiopulmonary Resuscitation Certificate (CPR)
* Emergency Medical Dispatcher Certification (EMD)
All licenses, certificates and registrations must be kept current while employed in this class. Failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.
SELECTION PROCESS:
10/10/25- 5:00pm (PST) - Deadline to submit application and required documents for first application review.
Applications will be reviewed as needed thereafter.
RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions apply to California Public Sector Pension Plan Retirees. Retired annuitants may be eligible to work more than 960 hours if the appointment satisfies the conditions of Government Code Section 7522.56(j).
HOW TO APPLY:
Applications must be submitted through the NeoGov system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application's employment history. When completing employment details and/or responding to supplemental questions, do not write "see resume," as resumes will not be reviewed and this will be considered an incomplete application.
Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.
Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA
Please note that all dates/times listed in the job announcement are Pacific Time.
$50k-66k yearly est. 36d ago
Public Safety Dispatcher - Lateral
City of Livermore (Ca 3.9
Dispatcher job in Livermore, CA
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT, INCLUDING THE SUPPLEMENTAL QUESTIONS, IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION. ANNOUNCING NEW STEP INCREASE: $96,606 - $127,083* * Top Step Base Compensation including Holiday In-Lieu Pay and Uniform Allowance.
The Livermore Police Department is hiring Lateral Public Safety Dispatchers. Public Safety Dispatchers receive 911 system emergency and non-emergency calls and dispatch assignments according to police procedures, and provide support services as needed. If you are currently employed as an emergency dispatcher for a police agency and would like to work for the City of Livermore, now is the time to apply!
CLICK HERE to view the job announcement.
Scheduled Pay Increases
10/5/26 - 4%
10/4/27 - 3%
10/2/28 - 3%
DEFINITION
Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned.
DISTINGUISHING CHARACTERISTICS
The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision.
SUPERVISION RECEIVED
General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff.
SUPERVISION EXERCISED
As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers.
Examples of Important and Essential Functions
Call Taking and Dispatching Functions
Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested.
Administrative Functions
Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail.
Job Related and Essential Qualifications
Demonstrated Knowledge of:
Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications.
Demonstrated Skills to:
Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public.
Ability to:
Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles.
Experience, Education, and Training Guidelines:
Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be:
Experience:Two years of experience involving heavy public contact while performing multiple tasks and using a computer.
Education:Equivalent to graduation from high school.College course work incommunications, business administration, or a related field are desirable.
Training:Any recent training such as academic courses and certification programs which are relevant to this job classification.
Certification:Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period.
License:May require the possession of a valid California driver's license and satisfactory driving record as determined by the City.
Other Requirements:Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards.
Special Requirements:Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of "beeps" through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop.
Additional Information
Non-Exempt.
$96.6k-127.1k yearly 25d ago
Dispatch Coordinator
Bishs RV Inc.
Dispatcher job in Fairfield, CA
Job Description
Cordelia RV will soon be joining the Bish's RV family! The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay: $25 per hour + performance bonus
Key Objectives:
Optimize technician productivity and shop efficiency
Ensure accurate and prioritized dispatching
Deliver exceptional communication and customer service
Track and improve key performance metrics
Foster a collaborative and positive work environment
Responsibilities:
Technician Workflow Coordination
Assign repair orders (ROs) to technicians based on skill level, availability, and job priority.
Monitor job progress and ensure adherence to schedules and promised timelines.
Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities.
Communicate clearly with technicians to set expectations and address concerns.
Shop Capacity and Efficiency Management
Ensure the shop operates at maximum capacity by efficiently scheduling jobs.
Minimize technician downtime through proactive staging and prioritization of work.
Collaborate with the service manager to identify and resolve bottlenecks in workflows.
Utilize dispatching tools and software to maintain accurate records and performance metrics.
Repair Order Accuracy and Priority Management
Review repair orders to confirm clarity and accuracy after assignment.
Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks.
Provide feedback to service advisors when ROs need clarification or additional information.
Customer Service and Communication
Maintain communication with service advisors regarding job progress and expected completion times.
Escalate any delays or issues impacting customer satisfaction to the service manager.
Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery.
Performance Tracking and Reporting
Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time).
Report daily performance results to the service manager, highlighting successes and areas for improvement.
Use data to identify patterns and recommend workflow adjustments to improve overall shop performance.
Team Collaboration and Development
Foster strong working relationships with technicians, service advisors, and managers.
Provide input on technician performance to support training, recognition, and development initiatives.
Promote a positive and collaborative team environment.
What you'll bring:
Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential.
Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments.
Excellent communication and interpersonal skills to coordinate with diverse teams and customers.
Proficiency with scheduling software, dispatch tools, or similar platforms.
Ability to analyze data and make informed decisions to optimize operations.
Familiarity with repair processes or technical workflows is beneficial but not required.
Proven ability to work collaboratively and foster a positive, productive team environment.
Ability to pass a background and drug test
Demonstrate alignment with the Company's vision, mission, and core values in all interactions
Expected Results:
Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals.
Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling.
Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction.
Job Priority Management: Maintain an effective priority system that aligns with service department goals.
Repair Order Accuracy: Ensure ROs are clear and accurate after assignment.
Communication: Facilitate seamless communication among technicians, service advisors, and customers.
Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery.
Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization.
Resources:
Dispatching and scheduling software
Performance data and reporting tools
Clear SOPs and repair order processes
Strong communication channels
Training and development materials
Who we are:
Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Perks:
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K match
Employee discounts
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
RV Borrowing Program
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
$25 hourly 12d ago
Dispatch Coordinator
Bish's RV
Dispatcher job in Fairfield, CA
Cordelia RV will soon be joining the Bish's RV family! The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay: $25 per hour + performance bonus
Key Objectives:
Optimize technician productivity and shop efficiency
Ensure accurate and prioritized dispatching
Deliver exceptional communication and customer service
Track and improve key performance metrics
Foster a collaborative and positive work environment
Responsibilities:
Technician Workflow Coordination
Assign repair orders (ROs) to technicians based on skill level, availability, and job priority.
Monitor job progress and ensure adherence to schedules and promised timelines.
Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities.
Communicate clearly with technicians to set expectations and address concerns.
Shop Capacity and Efficiency Management
Ensure the shop operates at maximum capacity by efficiently scheduling jobs.
Minimize technician downtime through proactive staging and prioritization of work.
Collaborate with the service manager to identify and resolve bottlenecks in workflows.
Utilize dispatching tools and software to maintain accurate records and performance metrics.
Repair Order Accuracy and Priority Management
Review repair orders to confirm clarity and accuracy before assignment.
Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks.
Provide feedback to service advisors when ROs need clarification or additional information.
Customer Service and Communication
Maintain communication with service advisors regarding job progress and expected completion times.
Escalate any delays or issues impacting customer satisfaction to the service manager.
Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery.
Performance Tracking and Reporting
Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time).
Report daily performance results to the service manager, highlighting successes and areas for improvement.
Use data to identify patterns and recommend workflow adjustments to improve overall shop performance.
Team Collaboration and Development
Foster strong working relationships with technicians, service advisors, and managers.
Provide input on technician performance to support training, recognition, and development initiatives.
Promote a positive and collaborative team environment.
What you'll bring:
Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential.
Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments.
Excellent communication and interpersonal skills to coordinate with diverse teams and customers.
Proficiency with scheduling software, dispatch tools, or similar platforms.
Ability to analyze data and make informed decisions to optimize operations.
Familiarity with repair processes or technical workflows is beneficial but not required.
Proven ability to work collaboratively and foster a positive, productive team environment.
Ability to pass a background and drug test
Demonstrate alignment with the Company's vision, mission, and core values in all interactions
Expected Results:
Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals.
Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling.
Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction.
Job Priority Management: Maintain an effective priority system that aligns with service department goals.
Repair Order Accuracy: Ensure ROs are clear and accurate before assignment.
Communication: Facilitate seamless communication among technicians, service advisors, and customers.
Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery.
Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization.
Resources:
Dispatching and scheduling software
Performance data and reporting tools
Clear SOPs and repair order processes
Strong communication channels
Training and development materials
Who we are:
Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Perks:
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K match
Employee discounts
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
RV Borrowing Program
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
$25 hourly 11d ago
Public Safety Dispatcher
Military, Veterans and Diverse Job Seekers
Dispatcher job in Alameda, CA
Dispatches emergency and non-emergency police personnel in response to calls for service; receives information, questions and requests for service; determines nature and priority of calls for service, routes calls as needed and dispatches appropriate units for response.
Handles inquiries involving public emergencies; recognizes sensitive information and handles accordingly; provides information to field units, other agencies and the public.
Alerts other agencies and coordinates mutual response radio traffic and information distribution.
Operates computer aided dispatch system and other telecommunications devices; performs routine equipment testing, upkeep and maintenance.
Operates computer equipment using designated systems and programs such as word processing, desktop publishing, databases and spreadsheets; makes inquiries and entries through local, State and Federal computer information systems.
Sends, receives and routes a variety of law enforcement reports, warrants and other materials.
Reviews and records case information; maintains logs and records including automated record files; prepares reports and other related forms and records.
May assist in training new dispatchers and participate in various Police Department activities and operations as assigned.
Education/Experience
Any combination equivalent to education and experience likely to provide the required knowledge and abilities. A typical way to obtain the knowledge and abilities would be:
Education: Graduation from high school.
Experience: Two years of responsible full-time work experience involving public contact, computer usage, and/or heavy telephone traffic. Experience in public safety, or dealing with stressful, multi-task oriented situations is
highly desirable
.
Other Requirements
Passing CritiCall Exam or ECOMM score dated within 1 year of application (lateral transfers from other agencies do not need to submit) (see below).
Ability to obtain a California Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher Certificate within one year of employment.
Willingness and/or ability to work rotating shifts, including nights, holidays and weekends; work on an on-call basis; work irregular duty assignments; wear a uniform and safety equipment; work outside in inclement weather; work under undesirable and hazardous conditions; conform to department grooming standards; successfully pass a background investigation; work alone; attend educational sessions as required; travel out of town for one day or more.
Candidates considered for appointment must successfully pass job related post offer, pre-employment medical and psychological examinations including a drug screening, and have vision correctable to 20/30 and normal color vision and hearing. Incumbents must demonstrate a state of physical and mental health consistent with the ability to perform assigned duties.
Selected positions require possession of a valid California Driver's License and satisfactory driving record as a condition of initial and continued employment.
Knowledge
Knowledge of organization and functions of a municipal law enforcement agency; modern office practices and procedures; application of modern computer technology including designated operating programs and software.
Ability
Ability to effectively coordinate the work of safety enforcement personnel in the field; assess and prioritize emergency situations; make rapid and sound independent judgements in stressful emergency situations; perform clerical work and basic mathematical calculations with speed and accuracy; operate computer equipment, a variety of office equipment and specialized police department equipment including computerized telecommunications and dispatch equipment; read, interpret, apply and explain various codes, regulations, manuals, maps, etc.; establish and maintain accurate records; prepare reports; communicate effectively; act with resourcefulness, courtesy and initiative; establish and maintain effective working relationships with employees and the general public.
Typing Skill
Ability to type from clear printed copy at a speed of 35 net words per minute.
$41k-59k yearly est. 60d+ ago
PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
State of California 4.5
Dispatcher job in Sacramento, CA
Dispatch for four (4) CHP Areas; answer 9-1-1, Allied Agency and business telephone calls using the VESTA telephone system, then document information from the calls and/or field units into a Computer Aided Dispatch (CAD) System.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-505108
Position #(s):
************-035
Working Title:
Public Safety Dispatcher
Classification:
PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
$5,307.00 - $7,306.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
San Bernardino County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
California Highway Patrol
Barstow Area (835)
300 East Mountain View
Barstow, CA 92311
The mission of the California Highway Patrol (CHP) is to provide the highest level of Safety, Service, and Security. The CHP offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.
Department Website: **********************
Special Requirements
* The position(s) require(s) a Drug Screening be passed prior to being hired.
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
* The position(s) require(s) Medical Clearance prior to being hired.
* The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.
Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link:
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Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.
The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Disapater classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link at
******************************************************************************** and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control in order to be considered for the position
This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests:
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Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/31/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Highway Patrol
052/Selection Standards and Examinations
Attn: Paula Hessler
P.O. Box 942898
Sacramento, CA 94298-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Highway Patrol
052/Selection Standards and Examinations
Classification and Hiring
601 North 7th Street
Sacramento, CA 95811
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is optional. It may be included, but is not required.
* Criminal Record Supplemental Questionnaire
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Consistently reports to work on time with a minimum of absences; willingness to work nights, weekends, holidays, overtime, and at unusual hours is required; has emotional stability and even temperament; willingness and initiative to take independent action; performs task accurately; positive attitude; adapts to shifting demands of the job; performs effectively under stress and time pressure; tolerates a confined work with sitting and/or standing for prolonged periods; shows interest in serving the public; shows respect and consideration for others; maintains confidentiality of information; works productively without supervision; dependable; self-motivated; mature; a team-player.
Benefits
Public Safety Dispatchers/Operators are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401 K/457 plans. For more information visit:
***********************************
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: **********************
Human Resources Contact:
Paula Hessler
**************
Hiring Unit Contact:
Brittainy Crouse
**************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Equal Opportunity & Access Section
**************
***************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Submission Requirements
Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-505108) and/or position number ************-035 on the application.
It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered.
Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.
Other
Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination.
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Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$37k-53k yearly est. 7d ago
Public Safety Dispatcher II (LATERAL) *$15,000 Hiring Incentives*
City of Napa, Ca 4.0
Dispatcher job in Napa, CA
* CONTINUOUS RECRUITMENT - OPEN UNTIL FILLED* NOW OFFERING HIRING INCENTIVES: UP TO $15,000 APPOINTMENT INCENTIVE (see below for additional information) This posting will be run continuously. Do you have a passion for serving your community? Has your collaborative work style allowed you to bring value that has made a positive impact on your team?
The City of Napa Police Department is dedicated to providing unparalleled service to its diverse, local community. A career with our department offers many rewards: competitive salaries and excellent benefits; chances to create positive impacts on people in your community; an amazing variety of work and challenges; and a satisfying public service career.
Our Communications Dispatch Center is the primary public safety answer point for all 911 emergency calls to the Napa Police Department, Napa County Sheriff's Department, American Canyon Police Department, Napa Fire Department, American Canyon Fire Department and AMR Ambulance Services. We also transfer calls to CalFire, St. Helena Police Department and Calistoga Police Department.
In this role, you are a critical link between citizens and the emergency response personnel. Although many people are passionate about this exciting and fast-paced career, few have had the opportunity to observe the operations of a busy Communications Center Click here for a sneak peak of a typical day on the job for a Dispatch professional. (Video courtesy of Valley Communications Center in Kent, Washington).
Lateral Applicants:
We are currently seeking applicants for vacancies under the Public Safety Dispatcher II classification. Applicants with public safety dispatching experience comprised of law enforcement or fire service dispatch responsibilities are strongly encouraged to apply! Possession of a P.O.S.T. Dispatch Training Certificate is preferred.
Hiring Incentives: The New Hire Appointment Incentive will be paid to hired candidates on the first paycheck following their hire date.
*POST CERTIFICATE PAY (PERS reportable) eligible upon completion of probation*
In addition to meeting the qualifications listed below, as a Public Safety Dispatcher II you will have shown success in demonstrating:
* Adaptability - Maintains effectiveness when experiencing major changes in work responsibilities or environment; adjusts to work within new work structures, processes, requirements, or cultures and adapts quickly to change and easily considers new approaches.
* Stress Tolerance - Maintains stable performance under pressure or opposition and handles stress in a manner that is acceptable to others and to the organization.
* Interpersonal Communications - Develops and maintains effective relationships with others; relates well to people from varied backgrounds and in different situations; shows understanding, courtesy, tact, empathy, concern, and politeness.
* Contributing to Team Success - Actively participates as a member of a team to ensure success by involving others, keeping other informed, and modeling commitment.
* Engagement Readiness - Demonstrates a willingness to commit to work and to invest time, talent, and the best efforts in accomplishing organizational goals.
* Applied Learning - Applies new job-related information in a timely manner.
* Attention to Detail - Accomplishes tasks by considering all areas involved; shows concern for all aspects of the job; accurately checks processes and tasks.
* Decision Making - Identifies and understands issues, problems, and opportunities; compares information from different sources to draw conclusions; uses effective approach for choosing a course of action or appropriate solution; takes action that is consistent with available facts, constraints, and probable consequences.
* Planning and Organizing - Plans and organizes work; handles several tasks at once.
This recruitment and examination is being conducted to fill multiple vacancies and may be used to fill future full-time vacancies as they occur during the active status of the employment list. The active status of this employment list will be at least 6 (six) months unless abolished sooner or extended beyond that date in accordance with the Civil Service Rules.
For a full, detailed job description, click here.
MISSION STATEMENT for the City of Napa
Rooted in public service, our mission is to grow a vibrant, sustainable community for all who live in, work in, and visit the City of Napa, through thoughtful leadership and dedication to excellence.
CORE VALUES for the City of Napa
* Integrity - Consistently demonstrating the highest level of ethical conduct with accountability and pride.
* Service - Engaging in meaningful work to care for our community through resourceful dedication and humble actions.
* Inclusion - Creating a sense of ease and belonging through respect, acceptance, and mindfulness of our collective diversity.
* Collaboration - Working together with a shared purpose while respectfully considering all voices to achieve common goals, solutions, and greater outcomes.
* NOTE: CITY OF NAPA EMPLOYEES SHOULD USE A PERSONAL EMAIL ADDRESS DURING THE APPLICATION PROCESS*
SELECTION PROCESS
The City of Napa utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, an eligible list may be exclusively used for that current vacant position. Other recruitments and eligible lists may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
The promulgated eligibility list for this recruitment will be six (6) months, unless extended or abolished sooner.
Candidates who have participated in a testing process for a recruitment are not eligible to re-take the same test within six (6) months.
What happens next?
* We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
* Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, phone interview, in-person interview(s), and/or web-based testing.
* Based on the City Charter, the final phase of the selection process is the Probationary Period, which in most cases is six (6) months but may be twelve (12) months depending on your classification.
* When three or fewer candidates are available, the testing procedures outlined in the Job Announcement may be waived by the Human Resources Department.
Candidates referred to the Police Department for a selection interview are required to sign authorization and release forms authorizing thorough background and reference checks. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy.
BACKGROUND INVESTIGATION: Candidates for the position of Public Safety Dispatcher II are required to pass a background investigation in accordance with applicable law, regulation and/or policy. During the background investigation candidates are required to complete and submit a California Personal History Statement (POST Form 2-255 Rev. 01/2024). The information that you provide in the Personal History Statement will be used in the background investigation to assist in determining your suitability for the position of Public Safety Dispatcher II. Additionally, for the position of Public Safety Dispatcher II, a polygraph, pre-placement psychological exam and medical examination is required prior to employment. Click here to review the State of California Personal History Statement.
LANGUAGE EQUITY:
* If you need assistance with the recruitment and selection process in Spanish, contact us at ************. These requests will be assessed on a case-by-case basis.
* Si necesita ayuda con el proceso de reclutamiento y selección en español, contáctenos al ************. Estas solicitudes se evaluarán caso por caso.
REASONABLE ACCOMMODATION: The City of Napa Human Resources Department will make reasonable efforts in the examination process to accommodate qualified disabled applicants. Individuals with disabilities who would like to request an accommodation in the testing process must inform the HR Department in writing by the final filing date. A Reasonable Accommodation Request Form is available from HR and may be obtained by calling ************, or dial 7-1-1 for the California Relay Service, offering free text-to-speech, speech-to-speech, and Spanish-language services 24 hours a day, 7 days a week.
The City of Napa is an Equal Opportunity Employer, and we believe that a diverse, equitable and inclusive workplace will maximize our talents to benefit the residents we serve.
$53k-70k yearly est. 60d+ ago
Dispatch Coordinator
Reladyne 4.2
Dispatcher job in Benicia, CA
Job Title: Dispatch Coordinator Normally Reports to: Manager - Logistics & Distribution Job Objective: The role of the Fuel Dispatch Assistant is to dispatch fuel trucks in an efficient manner while maintaining superior customer service. Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.
* Check in all tickets and BOLs; ensure BOLs are priced and coded
* Fill out sales orders and check pricing from refineries
* Compile fuel inventories from bulk plant locations
* Conduct monthly inventory
* Report any accident or incident to location manager immediately Support dispatchers with the following:
* Quote fuel prices for customers
* Dispatch trucks as needed to obtain or deliver fuel on schedule o Maintain on-call-status 24/7
* Ensure drivers are following company policies and complying with all legal limits, company, state and federal
* Supervise or perform daily truck inspections
* Operate office machines such as PC, adding, calculating, and duplicating machines.
* Report any accident, incident or unsafe condition to supervisor immediately.
* Always provide cheerful, professional customer service.
* Treat clients and coworkers with respect and courtesy.
* Additional duties as needed and assigned.
Competencies:
* Must work well under pressure.
* Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment.
* Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
* Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.
* Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds Company values.
* Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance.
* Quantity - Meets productivity standards; Completes work in timely manner.
* Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
* Adaptability - Adapts to changes in the work environment; Manages competing demands.
* Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
* Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
* Initiative - Volunteers readily; Asks for and offers help when needed.
* Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work
* Detail oriented
* Multi-tasking - Able to carry out multiple instructions with frequent interruptions without losing track of original objective
* Problem solving - Identify problems and determine appropriate actions for correction; keep safety in mind at all times
Education and/or Experience:
* High school diploma or equivalent general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Language:
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and delivery orders.
* Must be able to read, analyze and interpret general business, professional and technical documents, as well as government regulations.
* Ability to write routine reports and correspondence.
* Must be able to effectively present information prepared for a variety of audiences and groups.
Mathematical Skills
* Must be able to add, subtract, multiply and divide figures as well as understand and calculate volume, weight and percentages and amounts such as discounts, interest, commissions, proportions, and percentages.
Reasoning Ability
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
* Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
* Intermediate proficiency in Microsoft office, including Word, Excel and Outlook
Certificates, Licenses, Registrations
* Valid Driver's License is preferred, but not required.
Other Skills and Abilities
* Driving or industry experience preferred
* Read and interpret documents such as safety rules, operating and maintenance instructions, delivery orders and government regulations
* Basic math skills, understand and calculate volume, weight and percentages
* Basic computer skills
Work Environment:
* Position is typically in an indoor, moderately quiet, temperature-controlled setting. Position may be asked to make some trips outside to inspect trucks, check loads, confer with drivers, visit worksites, etc.
* May be working around moving mechanical parts, in high or precarious places, around fumes or airborne particles, and with potentially flammable chemicals.
* Noise level will be generally moderate and occasionally loud.
* Hours to be determined by location manager. There is an on-call component which requires 24/7 availability by phone as scheduled/necessary.
Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
* Vision: minimum vision required to prevent injury from oneself and others
* Hearing: perceiving the nature of sounds with or without correction
* Talking: expressing or exchanging ideas by means of the spoken word
* Lifting small weighed objects constantly; 20 pound objects frequently and 25-50 pound objects occasionally
* Climbing ladders, stairs and ramps
* Balancing, pushing and pulling
* Crouching, kneeling, reaching and grasping objects
* Walking: move about inside the office and/or branch facilities as well as airport/travel needs
* Sit/Stand: Must be able to remain in a stationary position 50 percent of the time
* Capable of traveling as required
Attendance Requirements: Attendance on a regular, consistent basis is mandatory, including arriving at the time as scheduled
Accommodations: Essential functions of this position may include but are not limited to lifting, reaching, bending, stooping, twisting, kneeling, crouching, carrying objects,
ascending/descending stairs and commuting to work location. If you are an individual with a
disability and need a reasonable accommodation to perform the essential job functions under the Americans with Disability Act (ADA) or other state or federal law, you may request the accommodation below.
Accommodations requested:
______________________________________________________________________________
Know Your Rights: Workplace Discrimination is Illegal- (click for more information)
Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.
1 Year of Dispatching experience.
Leadership experience is a plus.
$35k-47k yearly est. 7d ago
Transportation Dispatcher
Breakthroughfuel 3.6
Dispatcher job in Sacramento, CA
U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships.
As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. Responsible for sure creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. AutoForce when interacting with customers and other internal teams.
Hours are generally Monday-Friday 6am-2:30pm or until work is completed, plus rotating Saturdays. Schedules are subject to change based on business needs and may require overtime.JOB RESPONSIBILITIES
Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts.
Ensure drivers are completing customer returns within 3 days of creation
Assist with will-call customers
Assist with reviewing Samsara driving alerts
Track drivers on Elite and close out all routes and open orders daily
Train drivers on PIV, tablet, and safety expectations (may be involved in road tests)
Complete all routing requests before scheduled cut-off times
Backup for Dispatch Supervisor and EComm
Assign lines to be pulled by material handlers for will-call and metro routes
Answering phone calls in a professional and timely manner
Communicates effectively with call center, sales, customers, drivers and other locations
Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs
Backup driver, order pulling, operate power equipment as needed
Promote and maintain a safe working environment for all team members
The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodations
OUR BENEFITS
Highly competitive wages starting at $23.00/hr!
Weekly pay
Work boot reimbursement program
Healthcare benefits, available your first day on the job
401(k) with Generous Employer Contribution AND Match
Paid Vacation, Sick time and Holidays
On-the-job training and skill development
Tuition Reimbursement
Employee Discount Programs
Physical Demands and Work Environment
Physical demands: While performing the duties of this job, the employee must be qualified as to visual, auditory, physical, and mental ability to operate equipment safely with or without reasonable accommodation. The employee must frequently lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds. Occasionally exert a pushing force up to 40 pounds. Handling of commercial tires (e.g., rolling, destacking, team lifting) conduct team lifts or use mechanical equipment.
Protective equipment required: steel or composite toe boots, safety vest, safety harness , seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots. All team members must be able to adhere with safety and manufacture guidelines for compliant use of all protective equipment.
Work environment: While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.
QUALIFICATIONS
Must be 21 years or older (mandatory company policy)
Must possess a valid driver's license and good driving record in compliance with our driver policy
1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor
1 year experience in transportation industry
Knowledge of DOT regulations and legal requirements for drivers
Excellent communication, customer service, and organization skills
Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test
Must possess a valid driver's license and good driving record in compliance with our driver policy
Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds
Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural tires
Ability to follow instructions and safe operating procedures
Demonstrated ability to provide quality customer service
Ability to work overtime as needed
Successfully pass a pre-employment drug test (do not test for THC / marijuana)
Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process. (Please visit the DOT/FMCSA website for a complete list of requirements)
DIVISION:
U.S. AutoForce
U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at **************.
$23 hourly Auto-Apply 60d+ ago
Transportation Dispatcher
Center for Elders' Independence 4.3
Dispatcher job in Oakland, CA
The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities.
The Position: Under the supervision of the Dispatch Supervisor, the Transportation Dispatcher is responsible for scheduling and coordinating the dispatch of all CEI transportation services to program participants. Utilizing the routing and scheduling software; manages alert screen logs, reviews past, current, and future trips, on-time performance, vehicle availability, cancels trips as needed, and confirms end of day route duties are complete.
DUTIES AND RESPONSIBILITIES:
Manage alert screen to log and review trips and drivers performance.
Document and report any unusual incidents with drivers and/or participants.
Manage vehicle availability and routes accordingly.
Make sure all trips are accounted for. No open will-calls, no unassigned trips, no runs with no driver.
Manage trip adjustments as needed.
Make sure all drivers are accounted for and performing driver end of day duties.
Prepare for next hours of business. Review upcoming trips in the schedule.
Cancel any trip that is still open that will not be performed.
Follow up with participants on cancelations and communicate to appropriate departments as needed.
Act as a liaison between the transportation department and center staff for related updates and answers.
Communicate any changes or adjustments with contracted transportation services in tandem with dispatch manager
Assist with maintaining the transportation hub and or all changes to participant profiles or schedules.
Attend routing and scheduling software company offered educational programming to maintain competency with software functionality.
Follow all CEI Policies and Procedures.
Comply with all agency training requirements including department specific meetings and trainings.
Maintain safe working environment by following CEI's safety P&P's.
Maintain a courteous, helpful and professional attitude on the job. Display a willingness and ability to be responsive to all customer groups.
Perform other duties as assigned in a positive and helpful manner.
QUALIFICATIONS:
High school diploma or equivalent.
1-2 years' Experience working in a dispatch or related administrative function.
Excellent interpersonal skills.
Strong computer skills - word processing, spreadsheets and databases.
Phone Experience in a call center environment is a plus.
Strong organizational skills.
Ability to effectively problem-solve complex issues.
Strong verbal and written communication skills
Ability to work as a team player in a multi-cultural, inter-disciplinary setting.
Bilingual a plus but not required.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Standard office setting; exposure to computer screens; may be required to work holidays and weekends.
Physical: Essential and marginal functions may require maintaining physical condition necessary for sitting or walking for prolonged periods of time; extensive use of computer keyboard.
The above is intended to communicate the general function of the mentioned position and by no means shall be considered an exhaustive or complete outline of the specific tasks and functions that will be required. CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management.
Signature: ___________________________Date:__________________________
SUPERVISED BY: Dispatch Supervisor
POSITION SUPERVISES: None
Updated 2.15.24
Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a “capitation” healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.
$32k-38k yearly est. Auto-Apply 17d ago
Public Safety Dispatcher I
City of Vacaville (Ca 4.1
Dispatcher job in Vacaville, CA
ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package.
Contribute to our vibrant community and join our team!
Please see our Police Department recruitment website for more information!
The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as a Public Safety Dispatcher I. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months.
The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity.
Public Safety Dispatcher I Salary Range: $79,803.50 - $97,001.39/annually
2% COLA scheduled for 11/01/2026
Working for the City of Vacaville comes with an excellent benefits package, including:
* Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available
* Vision and Dental Insurancemonthly premiums covered 100% by the City
* Holiday Pay at 5.38% of base salary
* Tuition reimbursement up to a maximum of $2,200 per fiscal year
* California Peace Officers Standards and Training (POST) - Intermediate Certificate Pay - $3,000 per year
* California Peace Officers Standards and Training (POST) - Advanced Certificate Pay - $6,000 per year
* California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account
See our generous Benefits Summary page for more detailed information.
For a complete job description, visit our website at***********************
ABOUT YOU
The Ideal Public Safety Dispatcher Candidate:
The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills.
Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include:
* Receiving and responding to both routine and emergency calls
* Evaluating requests to determine priority level and type of response required
* Determining the location and nature of emergency and non-emergency calls for service
* Referring callers to the appropriate agency or resource
* Providing general information to the public
* Operating a computer-aided dispatch (CAD) system and law enforcement records system and conducting inquiries using various criminal justice databases
* Dispatching and coordinating responses for multiple units simultaneously
* Operating a multi-channel radio console supporting Police, Fire and other emergency services
EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: High school diploma or equivalent.
Experience:One year of increasingly responsible experience in a work environment with frequent interruptions, which includes a high degree of customer service. Some clerical or administrative experience in a fast-paced environment that involves the use of phones and a computer while working with the public is desirable. Some work experience in a public safety agency is also desirable.
License or Certificate:
A POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) T-score of 50 or above is highly desirable.
* Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months, if you possess one. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (*********************** or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at ****************
Successful completion of the California Peace Officers Standards and Training (POST) Public Safety Dispatchers Basic Course and the Emergency Medical Dispatch (EMD) certificate program is required within 12 months of hire.
Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays.
All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process.
ABOUT EVERYTHING ELSE
This recruitment is currently open and continuous, but may close without further notice at any time. Interested candidates are encouraged to apply and submit applicable documents as soon as possible.
A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment.
Applicants are encouraged to apply online at***********************. Application packets may also be requested in person at the Human Resources Department or by calling **************.Cover letters and resumes are encouraged asa supplement but cannotbe accepted in lieu of a completed application packet.
IMPORTANT:Contact with applicants will primarily occur via email. Please ensure that your application indicates a valid email address that you check regularly.
The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam.
For ADA information and other Frequently Asked Questions, please clickhere.
$79.8k-97k yearly 50d ago
Public Safety Dispatcher - Lateral
Solano County, Ca 4.0
Dispatcher job in Fairfield, CA
To Protect and Serve the Community! The Sheriff's Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service. The values of the Sheriff's Office are to bring: Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability.
Trust: Confidence in the character and ability to meet expectations.
Courage: To persevere with mental and moral strength in the face of difficulty.
Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes.
Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas.
Service: Providing professional assistance in support of the community's best interests and well-being.
Respect: To value and embrace individuality with special regard to differences.
Click here to learn more about the Sheriff's Office
THE POSITION:
Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. Public Safety Dispatcher performs a range of journey level duties that assists community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, relays information to appropriate unit or agency, and provides assistance to callers as needed; logs call information into computer; monitors activity of all public safety units to determine status of incident and location of units and provides pre-arrival medical instructions.
The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County.
Click here for Public Safety Dispatcher Job Description
POSITION REQUIREMENTS:
Education: High school diploma, GED or equivalent AND
Experience: Eighteen (18) months of full-time work experience involving emergency service dispatching for law enforcement, fire services, or medical dispatching.
SPECIAL REQUIREMENTS:
Applicants are required to demonstrate basic typing speed of 40 WPM by passing of a County approved test.
DOCUMENT SUBMITTAL REQUIREMENTS:
If you possess a POST-certified Public Safety Dispatchers' Basic Course certification, please attach at time of applying for the position.
Applicants may submit a typing certificate. If you choose to submit a typing certificate, the typing certificate must contain a minimum NET speed of (40) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. (Candidates will be provided a typing through the recruitment process).
Applicants that have participated in prior Solano County skills testing must contact **************************** by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. Prior results cannot be more than 12 months old at the time of application.
How to Submit Your Documents
In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure to include the recruitment title (Public Safety Dispatcher - Lateral) and the recruitment number (25-463030-01) in your email or fax.
SUPPLEMENTAL INFORMATION:
LICENSING, CERTIFICATIONS AND REGISTRATION REQUIREMENTS:
Employees are required to obtain the following within the 12-month probationary period:
* California P.O.S.T. Dispatch Basic certification
* C.L.E.T.S. Terminal Operator certification
* Cardiopulmonary Resuscitation Certificate (CPR)
* Emergency Medical Dispatcher Certification (EMD)
All licenses, certificates and registrations must be kept current while employed in this class. Failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.
SELECTION PROCESS:
07/25/25- 5:00pm (PST) - Deadline to submit application and required documents for first application review.
Applications will be reviewed as needed thereafter.
Application status notices will sent via email and posted to applicant's online application account at *************************************************** Applicants are encouraged to periodically check their SPAM/Junk Mail folder for the notification or Sign In to their online application account and check their notifications.
Applicants moving forward in the selection process will be invited to self-schedule for a mandatory information session and written examination. Candidates who fail to self-schedule for the mandatory information session and written examination will not move forward in the selection process.
Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.
A minimum score of 70% is required to continue in the selection process, unless otherwise announced.
All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.
RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.
HOW TO APPLY:
Applications must be submitted through the NeoGov system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application's employment history. When completing employment details and/or responding to supplemental questions, do not write "see resume," as resumes will not be reviewed and this will be considered an incomplete application.
Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.
Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA
Please note that all dates/times listed in the job announcement are Pacific Time.
VETERAN'S PREFERENCE POINTS:
To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.
Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations.
$50k-66k yearly est. 36d ago
Public Safety Dispatcher II
Military, Veterans and Diverse Job Seekers
Dispatcher job in Berkeley, CA
MINIMUM QUALIFICATIONS
A typical way of gaining the knowledge, skills, and abilities for this position is: Equivalent to graduation from high school AND training or experience as specified below:
Successful completion of the City's Public Safety Dispatcher Training Program, OR
The equivalent of two (2) years full-time experience working independently in emergency services or communications with computer use and/or two-way radio operations with a consolidated public safety agency (dispatching police and fire), OR
The equivalent of three (3) years full-time experience working independently in emergency services or communications with computer use and/or two-way radio operations with a non-consolidated public safety agency and possession of a Peace Officer Standards and Training (POST) Dispatch certificate.
Other requirements include:
Possession of a typing certificate verifying the ability to accurately type a minimum of 35 net words per minute. Certification may be from an online typing test, a recognized business school, or an employment/temporary agency, and must be dated no more than twelve months prior to the date of application. Candidates may be required to take an on-site typing test as part of the selection process.
Must be able to pass a medical and psychiatric evaluation.
Must be willing to work evening, night, weekend, and holiday shifts.
Must be able to travel to various locations within and outside the City of Berkeley to meet program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid California driver's license as well as a satisfactory driving record.
$41k-59k yearly est. 60d+ ago
PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
State of California 4.5
Dispatcher job in Sacramento, CA
MCC is a Public Safety Answering Point. PSDs answer 9-1-1 calls, public and allied agency calls, and make outgoing calls to service providers, allied agencies and the public. PSDs operate voice radio to dispatch and interact with field personnel. PSDs complete data entry into various databases. This classification requires a certified typing speed of 40 words per minute.
You will find additional information about the job in the Duty Statement.
Working Conditions
Monterey Communications Center (MCC) PSDs are on a 4/10 alternate work week. MCC is located on the pristine central coast 17 miles from the Monterey Bay, 35 miles from Santa Cruz, and less than 2 hours from the San Francisco Bay Area.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-505528
Position #(s):
************-XXX
Working Title:
Public Safety Dispatcher (PSD)
Classification:
PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
$5,307.00 - $7,306.00 The Monterey Communications Center dispatch employees receive an additional $300.00 recruitment and retention monthly pay differential. Part-time and intermittent employees shall receive a pro-rata share of the monthly differential based on the total number of hours worked within the monthly pay period.
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Monterey County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
California Highway Patrol
Monterey Communication Center
960 E. Blanco Road
Salinas, CA 93901
The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.
Department Website: **********************
Special Requirements
* The position(s) require(s) a Drug Screening be passed prior to being hired.
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
* The position(s) require(s) Medical Clearance prior to being hired.
* The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.
* The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Dispatcher classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link at CalCareers and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control in order to be considered for the position.
* Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link: ********************************************************************************************
* This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: ******************************************************************************
* Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/3/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Highway Patrol
052/Selection Standards and Examinations
Attn: David Salazar
P.O. Box 942898
Sacramento, CA 94298-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Highway Patrol
052/Selection Standards and Examinations
Classification and Hiring
601 North 7th Street
Sacramento, CA 95811
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is optional. It may be included, but is not required.
* Criminal Record Supplemental Questionnaire
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Employees are expected to report to work on time, with a minimum number of absences and are expected to work nights, weekends and holidays. Employees must be able to work independently and cooperatively with people; perform multiple tasks simultaneously in a fast paced work environment; work under stress and maintain composure; hear in the presence of significant background noise; retain, recall and apply pertinent policies, procedures and other information and follow instructions precisely; speak over the radio/telephone quickly and be easily understood; communicate effectively; adapt quickly to a variety of personalities and situations; give professional and courteous service to every contact; determine officers welfare from voice inflection; establish priorities and take appropriate action; extract critical information from incoming calls and take effective action; anticipate officers needs for assistance and act clearly and quickly; type information; recognize standard alpha-numeric sequences.
Benefits
Public Safety Dispatchers are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401 K/457 plans. For more information visit: ***********************************
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: **********************
Human Resources Contact:
David Salazar
**************
Hiring Unit Contact:
Nicole Stewart
**************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Equal Opportunity & Access Section
**************
***************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Submission Requirements
Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-505528) and/or position number ************-XXX on the application.
It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered.
Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.
Other
Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination.
************************************************************
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$37k-53k yearly est. 3d ago
Public Safety Dispatcher - Entry Level
City of Livermore (Ca 3.9
Dispatcher job in Livermore, CA
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT, INCLUDING THE SUPPLEMENTAL QUESTIONS, IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION. ANNOUNCING NEW STEP INCREASE: $96,606 - $127,083* * Top Step Compensation including Holiday In-Lieu Pay and Uniform Allowance.
Are you searching for a position to become a first responder in a challenging fast-paced environment?
Public Safety Dispatchers play a crucial role in supporting police and other public safety personnel by providing essential communication services on a 24/7 basis. This demanding profession requires great communication, multitasking, and data entry skills. If you are someone who stays calm and professional under pressure, values integrity and accountability, and intends on delivering exceptional service to the City of Livermore and our community, we encourage you to apply today!
CLICK HERE to view the job announcement.
DEFINITION
Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned.
DISTINGUISHING CHARACTERISTICS
The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision.
SUPERVISION RECEIVED
General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff.
SUPERVISION EXERCISED
As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers.
Examples of Important and Essential Functions
Call Taking and Dispatching Functions
Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested.
Administrative Functions
Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail.
Job Related and Essential Qualifications
Demonstrated Knowledge of:
Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications.
Demonstrated Skills to:
Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public.
Ability to:
Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles.
Experience, Education, and Training Guidelines:
Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be:
Experience:Two years of experience involving heavy public contact while performing multiple tasks and using a computer.
Education:Equivalent to graduation from high school.College course work incommunications, business administration, or a related field are desirable.
Training:Any recent training such as academic courses and certification programs which are relevant to this job classification.
Certification:Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period.
License:May require the possession of a valid California driver's license and satisfactory driving record as determined by the City.
Other Requirements:Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards.
Special Requirements:Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of "beeps" through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop.
Additional Information
Non-Exempt.
The average dispatcher in Vacaville, CA earns between $29,000 and $56,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.